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1204PAGE01_02_05 07_09_13_23.indd 2
12/1/2014 11:56:10 AM
Ebola continues to damage
tourism in rest of Africa
hough West Africa’s deadly Ebola
Tmedia’s
outbreak is slowly slipping beyond the
(and hence the general public’s)
gaze, the repercussions of the health
catastrophe continues to reverberate
throughout the travel world.
Business is hurting in most traditional African tourism locales due to fears of the disease and a general lack
of awareness by western consumers of just how far it is
from the affected countries of Guinea, Sierra Leone and
Liberia to popular travel destinations like Tanzania, Kenya
and South Africa.
“There are 55 countries in Africa and how
many are affected?”
asks Jason Barry, direc10
cover story
tor of marketing for
16
on tour
the Elewana chain of
18
florida
hotels in Tanzania and
22
classifieds
Kenya. “Most consumers don’t have any idea
how big Africa is.”
Barry, a Brit based in Arusha, Tanzania, reserves most
of his vitriol for the media, particularly the BBC, CNN
and Sky News, for fanning the hysteria of the “dreadful,”
but localized Ebola outbreak, which has claimed close to
6,000 lives in the West African countries so far.
But, as Barry pointed out at the recent World Travel
The Airline Ticket Centre
a
Checking out the new Royal Caribbean Quantum of the Seas on
one of its inaugural preview sailings recently was a crew from
Vision Travel: Joanne Patterson, Mary Ogaki (Royal Caribbean
International), Lynda Sinclair and Stephanie Anevich.
TORONTO
DEPARTURES
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DECEMBER 4, 2014
1204NEWZ.indd 3
FEB 25 & MAR 04
HOTEL ROOM
TRAVEL COURIER
3
12/1/2014 2:24:00 PM
2
Market in London, the affected West
African countries are actually closer to
the UK and Western Europe than much of
Africa (see map).
“And the people from West Africa
don’t travel to East Africa, they’re too
poor,” he added, dispelling the notion
that disease was likely to spread across
the continent.
Barry welcomes the awareness brought
by the media to the crisis, but he complains that it “has gone into the realm
of entertainment.
“Africa needs longer-term solutions,”
he says, and not just pertaining to Ebola.
“120,000 people died of malaria in the last
two years... Where was the international
indignation about that?”
However, in the here and now, Barry
says, “Livelihoods of hundreds of thousands [of Africans working in the tourism
industry] are being affected. People are
being laid off...
“The Chinese have stopped travelling
because of their remembrance of SARS,
the Russians have stopped travelling
[because of the Ukraine war]...”
Business has been affected from North
America, but Barry says it’s not the cancellations that hurt (they can be rebooked), its
the unknown number of people who
choose not to book.
“If anything needs to be done, it’s more
positives,” he says. “And there’s so much
good news in Africa!”
— Michael Baginski
FOUNDER
W.H. Baxter
1919-2004
EDITOR-IN-CHIEF
Edith Baxter
ebaxter@baxter.net
PRESIDENT
David McClung
dmcclung@baxter.net
0,000 bees recently
moved into new
quarters as Swissôtel
Bremen on Hillmannplatz began producing its own brand of
honey right on the
hotel’s roof. Since
August 2014, the hotel
has been producing
lime blossom honey
and mixed honey in
an attempt to offer
sustainable, regional
products to its guests.
Head Chef Jeffrey
Hoogstraaten says he
is excited that the new
addition to his kitchen
is helping improve the
environment. Swissôtel
Bremen is the first hotel in the centre of the
Hanseatic city to have
bee hives on its roof.
The two hives currently
in place are expected
to grow to 50,000 bees
each, for a total of
100,000 bees making
honey by next year.
EXECUTIVE V.P. OPERATIONS
Wendy McClung
wmcclung@baxter.net
Vol. 49 No. 47
www.travelcourier.ca
EXECUTIVE EDITOR Bob Mowat bobmowat@baxter.net ‡ EDITOR/PUBLISHER Michael Baginski baginski@baxter.net ‡ ASSISTANT EDITOR Greg D. Coates gcoates@baxter.net
QUEBEC EDITOR Mike Dunbar mdunbar@total.net ‡ WESTERN EDITOR Ted Davis teddavis@baxter.net 604-685-2588 FAX: 604-734-9743
STAFF WRITER Ian Stalker istalker@baxter.net;
SALES & MARKETING
DIRECTOR INT’L. MARKETING
SALES MANAGER
ACCOUNT EXECUTIVE
CLASSIFIEDS
AUDIENCE/PROD. DEVELOPMENT MGR.
PRODUCTION
ART DIRECTOR
PRODUCTION MANAGER
ADV. MATERIAL COORDINATOR
CIRCULATION
Earl Lince elince@baxter.net
Rodney Tugwell rtugwell@baxter.net
Mitchell McClung mmcclung@baxter.net
Tabatha Fernandez-Bradley tfbradley@baxter.net
Emily McClung emcclung@baxter.net
Johnny Koo johnkoo@baxter.net
Wayne Labourn wlabourn@baxter.net
Sharron Taylor staylor@baxter.net
Dee Ristic dristic@baxter.net
REGIONAL SALES REPRESENTATIVES
WESTERN CANADA
Terry Ohman ohman@baxter.net 604-657-2100
ALBERTA
Greg Ohman greg.ohman@baxter.net 403-804-3497
QUEBEC AND ATLANTIC CANADA Rodney Tugwell rtugwell@baxter.net 416-968-7252 FAX: 416-968-7569
USA
Earl Lince elince@baxter.net 416-968-7252 FAX: 416-968-7569
FLORIDA - SOUTH
Dino Torres t_dino@bellsouth.net 305-775-8734 FAX: 305-477-6607
FLORIDA - NORTH
Gillian Harper GHTourismSolutions@gmail.com 954-933-2786
HAWAII
Laurie Doerschlen MdLinks@aol.com 808-737-4621 FAX: 808-737-2695
MEXICO
Paloma Martinez pmartinez@towmar.net 52 55 2122-3900 FAX: 52 55 5395-4985
CENTRAL & SOUTH AMERICA
Lillian Martinez twtrm@earthlink.net 305-476-1130
SPAIN
Luis Andrade landrade@luisandrade.com 34-91-4416266 FAX: 34-91-4416549
TRAVEL COURIER is published weekly by Baxter Travel Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, Fax: 416-968-2377/416-968-7569. Single price per copy $2.00 (plus applicable taxes)
Subscription Rates: Canada - $60 per year(plus applicable taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699
Canadian Publications Mail Product Sales Agreement No. 40063078.
Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9 e-mail: circ@baxter.net
PRINTED IN CANADA Copyright 2014.
We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage.
4
TRAVEL COURIER
1204NEWZ.indd 4
DECEMBER 4, 2014
12/1/2014 2:21:14 PM
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12/1/2014 11:55:51 AM
Sandals-Beaches (Unique Vacations) took the occasion of its Unveilings 2014 gala
in Toronto last week to present its Chairman’s Outstanding Sales Achievement
Awards for Ontario. Shown here are recipients and presenters (l-r) Laura Price –
CWT G. Stewart Travel, Peterborough; Alex Churchman – Maritime Travel, Newmarket;
Robert Smith – Business Development Manager, Unique Vacations Canada; Susan
Cianfarani – InStyle Vacations, Woodbridge; Sandra Willett, Goliger’s Travelplus,
Waterloo; Debbie Brown, Flight Centre Tours and Groups, Pickering; Rina Gurreri – ACV
Groups; Michelle Lanoue, Business Development Manager, Unique Vacations Canada.
SANDALS ROCKS TORONTO
AT ‘UNVEILINGS 2014’ EVENT
Sandals rolled into to Toronto last
week (Wednesday) at the end of a
“world tour” designed to bring its
message of love to travel agents. With
an aura more befitting rock stars than
hoteliers, the Toronto stop was the
culmination of “Unveilings 2014,” an
annual tour of the trade that now calls
in multiple cities in the US, UK and
Canada – including, this year, Halifax
and Ottawa. A crowd of 500 travel
agents and supplier partners turned
out for a lively night full of news (free
WiFi will be introduced at all resorts
next year; a new Red Lane-branded
skin care line of products will soon be
launched...); awards for top achievers;
trip giveaways; and sales tips and techniques (50% of all Sandals honeymooners use a travel agent).
‘No problem’
Sandals VP and former Canadian
chief Gary Sadler reminded the audience that Sandals is the only resort
company to have a full office in Canada
and that the company will do anything
“to get your business.” Sandals CEO
Adam Stewart stated that travel agents
are the lifeblood of the company and
that Sandals and Beaches will always
be dynamic and responsive to the
needs of both the trade and its guests.
6
TRAVEL COURIER
1204NEWZ.indd 6
“The only ‘no’ you’ll ever hear us say,”
he said, “is ‘no problem’.”
DELTA HOTELS UNVEILS
FLAGSHIP IN TORONTO
Delta Hotels & Resorts officially
opened its new flagship property
Nov. 27) – the Delta Toronto hotel
in downtown Toronto, the first fourstar, full-service hotel to be built in
the city in over two decades. Delta
Toronto is the flagship brand standard
for Delta’s growing portfolio of hotels
and resorts across Canada, which is
committed to to new designs, new
hotels and innovative use of technologies designed to allow guests
to customize their stay. Inter-active
televisions in each room provide information about the hotel and the local
destination, as well as enable guests to
remotely upload content from mobile
devices to the television screen to watch
their own content.
Specs
The 40-storey hotel has 567 guest
rooms and suites, as well as a leadingedge fitness facility with a gym, whirlpool and indoor pool, a business centre
and approximately 17,000 sq. ft. of hightech meeting and conference space,
including a 6,000-sq.-ft. ballroom and
4,000-sq.-ft. terrace for outdoor events.
▶www.deltahotels.com
LOS CABOS GETS
SUNQUEST THUMBS UP
Sunquest’s senior buying team has
visited Los Cabos to assess the situation with hotels following the damage
caused in September by Hurricane
Odile and says the “destination looks
great.” Cabo San Lucas is said to be
clean, the buildings and shops have
been repaired and are operational,
and the restaurants and bars are
open for business. The airport is
fully operational and welcoming
visitors, and any remaining repairs
are “merely cosmetic,” the team said.
Six of Sunquest’s Cabo properties are
now open, with others slated to open
later. The last to open will be a Meliá
scheduled to open in June.
▶www.SunquestAgent.ca
WINTER SAVINGS HEAT UP
NEW YORK JAN.-MARCH
Book now and save, that’s the message
from NYC & Company to travellers
looking to spend some time in New
York City during January, February and
March 2015. New York City’s official
marketing, tourism and partnership
organization points out that by doing
so, visitors will be able to take advantage
of restaurant and theatre savings, along
with lower hotel room rates.
Plus, there’s plenty of special events,
including:
• NYC Restaurant Week, which runs
from Feb. 16 to March 6, with reservations opening on Feb. 2.
• Broadway Week, from Jan. 20 to
Feb. 5 (tickets go on sale Jan. 9) and
Off-Broadway Week, from Feb. 23
to March 8 (tickets go on sale Feb. 9),
visitors and New Yorkers can enjoy
two-for-one tickets to nearly all theatrical productions.
And the months of January and
February boast the lowest average
daily hotel room rate – typically 40%
lower than the average, which gives
New Yorkers and visitors a chance to
save on their hotel stay. To check out
these rates, go to:
▶www.nycgo.com/hotels
DECEMBER 4, 2014
12/1/2014 2:21:31 PM
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1204PAGE01_02_05 07_09_13_23.indd 7
12/1/2014 11:55:34 AM
DISNEY WORLD
HOTEL
Lake Buena Vista,
Florida’s Walt Disney
World Swan and
Dolphin Hotel is getting the largest makeover in its history.
The hotel has a multiyear, $125-million
redesign project that
will transform every
The rendering of the new-look Walt Disney
guest room in the
World Swan and Dolphin Hotel.
758-room Swan Hotel
and the 1,509-room
Dolphin Hotel. The
HYATT REGENCY BUFFALO
transformation will occur without
The Hyatt Regency Buffalo has
disruption to the guest experience
two exclusive “Maple Leaf” travel
as most guest rooms will be availpackages offering special rates to
able throughout the process. Public
visitors from Canada. The “Maple
spaces, restaurants, meeting rooms,
Leaf” package starts at $99 during
shops, pools, and recreational areas
weekends and $109 during holidays
will not be impacted and remain
and mid-week. Canadians can also
fully operational throughout the
choose from the Maple Leaf PLUS
renovation. The project started at
the Swan Hotel, with approximately package, which includes luxurious
overnight accommodations, com500 of the 756 rooms redesigned by
plimentary valet parking, a $25
2015. The first phase of the Dolphin
Hotel rooms will begin in 2015 with Visa gift card, and 20% discount on
rejuvenating treatments in luxurithe entire rooms project scheduled
ous Spa Alexis (closed on Sundays).
for completion by the end of 2017.
▶www.swandolphin.com
Rates for the Maple Leaf PLUS
package vary per
day. Advance payment and proof
of Canadian residency are required
at time of checkin. Both packages
are non-refundable and subject
to availability.
▶www.buffalo.
hyatt.com
Buffalo’s Hyatt Regency is offering special rates
to Canadians.
8
TRAVEL COURIER
1204CHECK_IN.indd 8
LE WESTIN
RESORT & SPA
Starwood Hotels
& Resorts Worldwide and Station
Mont Tremblant have announced
the completion and unveiling
of the final phase of the all-encompassing renovation master plan
at Le Westin Resort & Spa, Tremblant. The hotel, located in the heart
of Tremblant’s pedestrian village,
features a complete redesign of
the hotel’s interior including the
122 spacious guest rooms and
more than 4,000 sq. ft. of meeting
space with the latest technology.
Additional enhancements include
a redesigned lobby and front desk
featuring a living green wall, as well
as the new Gypsy Restaurant and
Lounge offering Mediterranean
cuisine. Specials offers are in effect
before Dec. 18.
For more information, go to.
▶www.starwoodexclusiveoffers.com/
le-westin-tremblant
CHOICE HOTELS
Choice Hotels Canada has welcomed five hotels to its growing family of properties during
the third quarter of 2014. A
strong sign of the company’s
growth, Choice Hotels Canada
is continually working with new
and established franchisees to
bring new hotels to key markets
across the country. Third-quarter
Choice Hotels Canada openings
were Les Suites Victoria, an
Ascend Hotel Collection property in Gatineau, Que.; Comfort
Inn & Suites Thousand Islands
Harbour District, Gananoque,
Ont.; Comfort Suites Downtown,
Montreal; Clarion Hotel & Conference Centre, Medicine Hat,
Alta.; and the Saint James Hotel, an
Ascend Hotel Collection in Toronto.
For more information, go to.
▶www.choicehotels.ca
DECEMBER 4, 2014
12/1/2014 2:22:34 PM
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1204PAGE01_02_05 07_09_13_23.indd 9
12/1/2014 11:55:09 AM
Win a trip to St. Pete/Clearwater
F
rom Dali to the dolphins Winter and
Hope, there’s something for all ages
and tastes in St. Pete/Clearwater. And to
celebrate decades of unwavering support
from both the Canadian travel trade and
travelling public, Visit St. Pete/Clearwater
is giving away a trip for two to one lucky
travel agent who enters the contest on
page 11 of this magazine.
It’s the 14th consecutive year for the Travel Courier
cover contest, which is certainly the longest running
annual contest in the trade.
The Gulf-side collection of communities offers steady
sun, top-rated powder-white beaches, lively restaurants,
eclectic shops, and historic neighbourhoods with plenty of
coastal character; and always something new and different,
from special festivals to sporting events, concerts, museum
exhibits art showcases – and more.
Read on for your chance to win this year’s trip.
▶www.visitstpeteclearwater.com
SHERATON SAND KEY RESORT
The perfect escape! The Sheraton Sand Key Resort is a
unique beach hotel. One of America’s top ranked hotels
for hospitality, on one of America’s top-rated beaches. The
resort offers 390 accommodating rooms and suites overlooking the Gulf of Mexico and the Intracoastal Waterway.
Resort amenities abound! Golden Spoon and numerous
specialty dining awards recognize Rusty’s Bistro.
WESTJET
WestJet serves the St. Petersburg/ Clearwater area with
non-stop flights from Toronto (daily), Ottawa (2x per
week), and Halifax (weekly starting Jan. 24) via Tampa
International Airport. Additional flights are available
through other Canadian connections. And, WestJet
Vacations makes planning a clients’ vacation a breeze
with packages available to suit all interests and budgets.
CLEARWATER MARINE AQUARIUM
The Clearwater Marine Aquarium (CMA), located minutes from Clearwater Beach, is an aquatic animal rescue
organization dedicated to rescue, rehabilitation and release
of injured sea animals, and environmental awareness and
10
TRAVEL COURIER
1204PAGE10-11.indd 10
Sheraton Sand Key
respect for marine life.
The most notable rescued
residents are “Winter” and
most recently, “Hope,” the
dolphins of the Dolphin
Tale movies. Visitors
checking out the celebrity
cetaceans can also take
advantage of other marine
educational opportunities,
such as the SeaLife Safari
90-minute eco-boat tour,
as well as meeting other
rescued residents of the
aquarium!
THE TROPICS
BOAT TOURS
The Tropics Boat Tours
provides tours of the
Intracoastal waterway of
Pinellas County and the
Gulf of Mexico. Guests can
choose from several different tours, including Dolphin
Exploration Tours and
Sunset Celebration Cruises
daily. There’s something for
everyone, from unlimited
beer, wine and soft drinks
for the adults to Tommy the
Turtle Story Time for the
kids, plus a state-of the-artsound system.
PALM PAVILION
BEACHSIDE GRILL
Situated directly on
the beach overlooking
the Gulf of Mexico, the
Palm Pavilion has been a
Clearwater Beach landmark and the place to
order cool tropical drinks
and watch spectacular
sunsets since 1926. Amid
nostalgic architecture,
guest can enjoy casual
dining – sizzling steaks,
chicken and seafood
wraps, shrimp and crab
chowder, smoked ribs,
and beach burgers – plus
live entertainment on the
deck. Located on the north
end of the island, it is the
oldest operating beach
pavilion in Florida.
TO ENTER
For details on how to enter
(deadline Jan. 16, 2015)
for a chance to win the
Grand Prize trip to St. Pete/
Clearwater, turn to Pg. 11
or go to:
▶http://promo.baxter.net/
contest/visitstpete
clearwater.asp.
DECEMBER 4, 2014
12/1/2014 2:16:59 PM
1204PAGE10-11.indd 11
12/1/2014 2:17:00 PM
12
TRAFALGAR
Travel Talks
Through February
For the fifth consecutive year,
Trafalgar is inviting agents and
their clients to discover why
Trafalgar is “the Real Deal offering real choice, real flexibility and
real ease” at Travel Talks. Through
February 2015, Trafalgar executives
and travel directors will take guests
on a journey going in-depth about
the expansive product and 2015’s
must-see European destinations.
Attendees can also enjoy complimentary refreshments, exclusive prizes
and booking incentives. Sponsored
by Visit Britain, clients who attend
a Travel Talks will automatically
be entered to win a trip for two to
Britain on Trafalgar’s 10-day Real
Britain trip, complete with land
and round-trip airfare to Britain.
From cityscapes and scenic lakes,
the trip goes from London to York,
Edinburgh, Liverpool and Cardiff
for a taste of British culture and
craftsmanship. Agents also have the
opportunity to win a trip for two on
Trafalgar’s eight-day Irish Highlights
trip. For every booking made from an
attendee who attends a Travel Talks,
the agent’s name will be entered into
a draw to win the trip. The prize
will be drawn in late February. For
a list of all the Travel Talks dates and
cities, visit:
▶https://www.trafalgar.com/can/
offers/travel-talks
KENYA
Jan. 10 – June 30
The Safari Partners is offering
travel professionals and their
companions the opportunity to
experience luxury Kenya safaris
at special travel agent educational
prices from Jan. 10 to June 30,
2015. Agents can choose from
one of four options for a safari
or safari and beach combination
including six-day Luxury Kenya
Flying Safari for US$795; nineday Luxury Kenya Flying Safari
& Diani Beach for US$1,095; nineday Luxury Kenya Flying Safari
& Lamu Island for US$1,095; and
nine-day Luxury Kenya Flying
Safari & Zanzibar for US$1,095.
Agents will be accommodated in
the wildlife-rich Mara-Naboisho
Conservancy at Encounter Mara
Safari Camp, winner of the 2012,
2013 and 2014 World Travel Award
for Kenya's Leading Tented Camp.
While there, they will experience
twice-daily open vehicle game
drives, bush walks accompanied
by Masai guides and the opportunity to visit a local Masai village.
Agents may choose any date for
departure between Jan. 10 and
June 30, subject to availability and
are allowed one companion at the
same discounted rate. Extra nights
and extensions are available if
required. Agents must be in possession of professional travel agent
ID. Rates are land only including
domestic flights and conditions
apply. More information can be
obtained by e-mailing safaris@
thesafaripartners.com. The Safari
Partners offers 13% commission on
all tours to agents and offers African
travel experiences from affordable to
luxury to Kenya, Tanzania, Uganda,
Rwanda, Zambia, Zimbabwe,
Botswana, Namibia, South Africa,
Mozambique, Seychelles, Mauritous,
and Madagascar. One per cent of
all sales of safaris are designated for
water, health and education projects
in Africa.
TRAVEL COURIER
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12/1/2014 2:32:15 PM
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1204PAGE01_02_05 07_09_13_23.indd 13
12/1/2014 11:54:52 AM
Caribbean
SUNWING OTTAWA
SERVICE AMONG
ST. MAARTEN NEWS
St. Maarten has new offerings from suppliers, including a new Sunwing weekly
flight from Ottawa. WestJet
Vacations is the first tour
operator in Canada to offer
Simpson Bay Resort &
Marina, an all-suite property with 342 rooms/83
villas, six pools and seven
on-site bars/restaurants.
Air Canada Vacations has
added a second weekly
flight from Toronto. The
rouge flights depart on
The Riu St. Martin is among Sunwing offerings on the island.
Saturdays and Tuesdays.
Transat has added a weekly
flight from Toronto,
prior to arrival in order to create a
upcoming opening of Hyatt Zilara
departing on Saturdays. The Transat
Rose Hall, an adults-only all-inclusive
Holidays’ fall/winter 2014/15 program customized itinerary that can include
anything from pre-arranged tee times experience, and Hyatt Ziva Rose Hall,
now includes the Westin St. Maarten
at the resort’s golf course, the newly
an all-inclusive experience for all
and Sonesta Ocean Point Resort.
▶www.VacationStMaarten.com
launched off-site excursions to the
guests, in Montego Bay, marking the
Blue Mountain or Stush In The Bush
arrival of Jamaica’s first Hyatt-branded
HALF MOON CREATES PREin the parishes of St. Andrew and
all-inclusive resorts.
ARRIVAL CONCIERGE TEAM
St. Ann respectively, spa treatments
The all-inclusive hotels, on the
Jamaica’s Half Moon resort is now
at Fern Tree Spa, dinner reservations
former site of The Ritz-Carlton, are
offering guests a pre-arrival concierge
at any of the resort’s restaurants or
the culmination of an approximate
service. The Montego Bay resort’s
even a private dining experience for
$80-million expansion and renovation.
▶www.allinclusive.hyatt.com
program gathers guest preferences
a special occasion such as a marriage
proposal or birthAMRESORTS ENGAGES
day celebration For
WITH WEDDING COUPLES
these occasions, the
pre-arrival concierge AMResorts reports that engagement
season is here with 39% of proposals
will work hand-inhand with the resort’s happening between Thanksgiving and
Valentine’s Day. With that in mind, the
events team.
▶www.halfmoon.com soon-to-open Secrets Playa Mujeres
Golf & Spa Resort is looking to lure
NEW ALLnew couples searching for the perfect
INCLUSIVES
destination wedding spot and the right
UNVEILED
perks to go with it. Through Dec. 31,
IN JAMAICA
the first 50 couples that book a wedding
The Half Moon Resort in Jamaica has a new pre-arrival
Playa Hotels &
at Secrets Playa Mujeres will receive
concierge service.
Resorts B.V. (“Playa”) $500 in extra wedding-day perks.
▶www.amresorts.comTRANSAT
is welcoming the
14
TRAVEL COURIER
1204PLA_CARIBBEAN.indd 14
DECEMBER 4, 2014
12/1/2014 12:31:04 PM
A warm island welcome
ACCOMMODATIONS
Jamaica is fond of their visitors and like to keep them coming back for more of All
Half Moon, A RockResort 5+
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and there is nothing more important than having visitors feeling happy, comfortable
Round Hill Hotel & Villas 5+
and taken care of. Here on the island of All Right you’ll find upscale accommodations
The Tryall Club 5+
offering nothing but that, along with all the finest furnishings, luxurious amenities,
Golden Eye 41/2+
fully staffed and service with a smile expressing true island hospitality.
Strawberry Hill 41/2+
Per person,
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LIVE ON SABRE VACATIONS, SIREV, GALILEO VACATIONS & AMADEUS TOURS
Mon-Fri: 9am-6pm. EST. Agent Incentive: must be booked by Dec 31/14 for travel completed by Mar 31/15 for a minimum of 7 night stays or longer. For new bookings only and
cannot be combined with any other offer. Effective December 2015. Ont. Reg #1553089. Tico #50018652
1204PAGE15.indd 15
12/1/2014 3:06:28 PM
Abu Dhabi will be featured in the new Cosmos 2015 tours, “Oman & the United Arab Emirates.”
COSMOS
The Middle East will be a new
venture in 2015 for value-brand
escorted tour company Cosmos,
which is adding an 11-day Oman &
the United Arab Emirates tour to
its roster. Promising “a fascinating
glimpse of life” in these two countries itinerary highlights include
Dubai, Abu Dhabi and a stay in a
tented camp in the Wahiba Sands
Desert. Like all Cosmos tours,
a guaranteed share program is
available.
▶www.agentlingo.ca.
ROCKY MOUNTAINEER
Rocky Mountaineer has extended
and enhanced its Early Booking
Bonus offer through Dec. 19. Clients
receive an extra credit of up to
$400 per couple on bookings with
select travel dates in April and May
2015, which can be used towards
extra hotel nights, activities, unique
tours, the cruise portion of Rocky
Mountaineer Rail and Cruise packages, and more.
▶www.agent.rockymountaineer.com
TAUCK
With the holiday season fast
approaching, Tauck is making it
easy for travellers to share their
16
TRAVEL COURIER
1204PAGE16.indd 16
passion for exploring the world by
giving “the gift of travel” to family
and friends. The company recently
introduced Tauck eGift Cards that
are easily customized with personalized messages and a choice
of new holiday graphics, and can
be purchased in denominations
ranging from US$50 to US$2,000.
Tauck eGift Cards, available on
the company web site can then be
sent via e-mail for delivery to In
boxes anywhere in the world (either
immediately or at a later time and
date of the gift giver’s choosing).
Recipients may apply their eGift
Card balance toward any of Tauck’s
100-plus land journeys or cruises
to more than 70 countries and all
seven continents.
▶www.tauck.com
L.A. STREET ART TOUR
Los Angeles has been a pioneer of
street art ever since its origin in the
1960s, and now the Los Angeles
Tourism & Convention Board has
provided the quintessential guide to
some of L.A.’s most famed murals
through its latest Car Free L.A.
itinerary, Discover Los Angeles
Street Art. Curated by Car Free
L.A. enthusiast and BlacklistLA
Founder, Erik Valiente, visitors
and locals alike are encouraged to
step out of their cars and explore
the city’s eclectic mix of street art
murals. Car Free L.A. was launched
on Earth Day 2013 and is an ecotourism initiative featuring a series
of self-guided “car free” itineraries
that offer a counter-intuitive way to
experience the hidden gems of L.A.’s
diverse neighborhoods via foot, bike
and METRO.
▶www.discoverlosangeles.com/
CarFreeLA.
NEW YORK TOURS
News York City’s Take Me Out
will organize bachelor and bachelorette parties for those who want
a worry-free event. Take Me Out
provides nightly tours to cocktail
bars, nightclubs, pubs and restaurants in New York City. The tours
handle everything from transportation to reservations at each location
planned for the night. Take Me Out
Tours currently offers five existing
tours on their roster, but also offers
customized events. Attendees can
expect on average three stops per
tour, and each starts from $100 to
$150 p.p. Tours run most nights of
the week, starting as early as 5 p.m.,
with most starting around 9 p.m.
▶www.takemeoutnyc.com
DECEMBER 4, 2014
12/1/2014 12:34:55 PM
The Royal Suites by Palladium
Palladium’s adult-only Royal Suites in Punta Cana, Riviera Maya and Riviera Nayarit
provide the ultimate retreat to romance, showering couples with lavish perks like private
check-in, concierge service, an exclusive gourmet restaurant, priority dinner
reservations, a free lobster dinner, waiter service at the beach and pool, complimentary
24-hour room service, free WiFi, and access to the hydrotherapy circuit where available.
Honeymooners even get a room upgrade and late check-out free of charge!*
*Subject to availability.
Visit transatholidays.com
1204PAGE17-18.indd 17
12/1/2014 12:34:12 PM
Florida
KEYS OFFERS SLICE
OF FLA. IN CANADA
Consumers in Toronto and
Hamilton were given a taste of the
Florida Keys last week when The Key
Lime Pie Food Truck drove around
both cities giving out free tasty Key
lime treats, based on a special recipe
from well-known Florida Keys pie
chef Kermit Carpenter of Kermit’s
Key West Key Lime Shoppe. The
campaign was designed to raise
awareness for a local food rescue
charity Second Harvest and promote
awareness for the Florida Keys.
▶www.fla-keys.com
NEW SEAWORLD SITE
DESIGNED FOR AGENTS
Chow down! Jerry Grymek of LMA Associates, which represents the Florida Keys,
SeaWorld Parks & Entertainment,
in Canada holds a piece of Key Lime pie in front of a truck distributing free pieces
which has 11 parks in the US, has
of the Keys’ delicacy in downtown Toronto. The truck visited both Toronto and
a new website specifically for travel
Hamilton, and people were invited to sample the dessert and donate to a food
bank in return.
agents. “Receive park information,
access marketing tools and earn free
tickets when you become a SeaWorld
with Hotel Zamora (72 rooms),
specialist,” SeaWorld says. “Most
Beach are about to begin. In St. Pete,
Clearwater Beach and St. Pete are add- the Tropicana Block, a 13-storey hotel
importantly, you’ll earn commission
ing new properties, too. Clearwater
on tickets, animal encounters, vacawith 174 rooms, is being planned. All
Beach is expected to add more than
tion packages and more.” Agents who
of this comes as St. Pete/Clearwater
become SeaWorld Specialists will earn 1,000 new rooms over the next couple
is on pace to collect more than $35
of years, including the new Opal
four CTC credits upon completion
million in Tourist Development Tax,
and two free tickets to SeaWorld parks. Sands Resort, a 230-room resort on
shattering its previous record from
▶www.SeaWorldParks.com/
the site of the old Adams Mark Hotel
2013. The record tax collections speak
TravelAgents
at 430 Gulfview Blvd. Opal Sands is
to the destination’s growing popuanother project of Ocean Properties,
larity as visitation from feeder marST. PETE BOOMING AS
which manages Sandpearl Resort on
kets around the globe (UK, Germany,
BED TAX HITS HEIGHTS
Clearwater Beach, too. It’s expected to Canada, South America etc.) are at
While St. Pete Beach gained its first
open in Fall of 2015, while two other
record highs.
▶www.stpeteclearwater.com
new hotel in 30 years over the summer new property projects on Clearwater
18
TRAVEL COURIER
1204PAGE17-18.indd 18
DECEMBER 4, 2014
12/1/2014 12:34:15 PM
Weekday Ticket to SeaWorld
Or Busch Gardens From $65 US*
®
®
Also great savings on our Anytime or Multi Park
Passes to SeaWorld, Aquatica & Busch Gardens.
Earn Commission When You Book This
Offer Through Our Travel Partners.
SeaWorld’s commitment to animal care, science, conservation and education
has advanced the well-being of animals in our care and in the wild. We also
rescue, rehabilitate and return to the ocean wild animals in need – and have
helped 23,000 to date. Go to www.seaworldcares.com for more information.
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1204PAGE19.indd 19
12/1/2014 2:30:42 PM
OGOPOGO ADVENTURE TRAIL
OPENS AT BIG WHITE, BC
The Ogopogo Adventure Trail has
been introduced by Big White Ski
Resort, just outside of Kelowna in the
Monashee Mountains. This feature
has been built with kids in mind. They
start their runs by skiing through
the “mouth” of Ogopogo, the legendary sea monster that apparently lives
in nearby Lake Okanagan. The trail
continues down through arches that
mimic the shape of the monster.
▶www.bigwhite.com
RENEWED ROUTE TO NY
ON PAL THROUGH YVR
Next year, Philippine Airlines
(PAL) will relaunch its Manila-New
York service – with a stopover in
Vancouver – after a 20-year absence.
It will operate flights four times per
week between Manila and New York,
stopping at YVR en route, starting
March 15, 2015. PAL’s strategy is to
focus heavily on the American market
in the near future. PAL is increasing its flights to San Francisco and
Los Angeles, as well as to Honolulu.
From five times a week in Honolulu,
it will now operate daily flights to the
destination.
▶www.philippineairlines.com
BLUE RIVER AIRSTRIP OPEN
FOR HELI-SKIING ACCESS
Mike Wiegele Helicopter Skiing of
BC now has access to an air strip in
Blue River, about 1 km from the heli
village. This means that clients can fly
right into Blue River with their private
aircraft for the 2014/2015 season.
Commercial aircraft entering Canada
may clear customs in Kamloops, or
alternatively in Kelowna. Blue River
is a mountainous area with constant
weather changes, so flying in is highly
20
TRAVEL COURIER
1204PAGE20.indd 20
Paul Knickerbocker, national account
manager Vision Travel in Vancouver,
joined James Howey, Air Canada
regional GM of passenger sales in BC,
during a recent tour of Air Canada’s
latest B787 Dreamliner at Vancouver
Airport.
dependent on good weather and
visibility. An alternative is to land at
Kamloops and hire a private driver
service or rental car for the 2.5-hour
drive to Blue River.
▶www.wiegele.com
COZY CHRISTMAS STAY
ON WIND BLOWN COAST
While the west coast of Vancouver is
being battered by winter waves, visitors to the Long Beach Lodge Resort in
Tofino can find some Christmas peace
by booking a stay then. The property
says it will take care of all the decorating, meal planning and cooking, with
rooms available starting at $199 per
night. The offer also extends to New
Year’s Eve, when the resort will have
fireworks on the beach.
▶www.longbeachtofino.com
2015 SKED FOR PARIS
PATISSERIE TOURS
New dates for The Paris Tours
by Jackie Kai Ellis, owner of
Vancouver’s Beaucoup Bakery, have
just been announced for the winter
and spring 2015. She will offer her
popular half-day Parisian patis-
serie tours Jan. 12-16, and March 30
through April 3. September dates are
also planned and will be announced
in the new year. The Paris Tours
give intimate groups the chance to
experience favourite bakeries, pastry
houses and chocolatiers in the City of
Light. Ellis shares what she considers
the best Paris has to offer, from traditional classics to regional specialties,
and cutting-edge takes on standards.
The afternoon tour (including all
pastries) is $165 p.p., with no more
than six people per group.
▶www.theparistours.com
NEW LOOK FOR
UNION STATION
VIA Rail Canada has announced
the completion of Winnipeg’s Union
Station upgrades. The $6-million
project took approximately 14
months and has given the 100-yearold station a renewed and modern
feel. The central rotunda, one of the
station’s most distinctive features,
was cleaned, repaired and repainted.
The restoration of the rotunda
emphasizes the station’s heritage
status, as its new look resembles that
of the original rotunda.
Upgrades
Significant upgrades were also made
to client facilities including the ticket
counter, washrooms and waiting areas.
Station accessibility was improved
with the installation of a new elevator between the waiting room and
the passenger boarding platform,
among other accessible amenities. The
historic train station was constructed
between 1908 and 1911 and was
designed by Warren and Wetmore,
the architects responsible for Grand
Central Terminal in New York City.
▶www.viarail.ca
DECEMBER 4, 2014
12/1/2014 2:32:08 PM
CLUB MED
As part of its B2B campaign “Thank
you by Club Med” dedicated to travel
agents, Club Med has launched a
contest to win a stay for two adults
at Club Med. To participate, agents
must prove by Dec. 14 that they are
subscribed to the web site dedicated
to travel agents – clubmedagents.ca
– as well as on the Facebook page for
them: facebook/english.clubmed.
The winner will be drawn from all
participants on Dec. 15.
▶www.clubmedagents.ca
to the car rental company. Agents
simply enroll at www.hertzagentgold.
com to receive a unique “AGR” number which they can include in the
appropriate GDS field when booking.
Each qualifying rental of three days
or more earns 10 points which are
banked in the agent’s personal Agent
Gold Rewards Account. Points can
be redeemed for a variety of reward
choices including gift cards, items for
the home or office, event tickets, as
well as free car rental day certificates.
There are also opportunities throughout the year to earn bonus points.
▶www.hertzagentgold.com
HERTZ
To thank travel agents for their
loyalty, Hertz has launched the
“Hertz Agent Gold Rewards” program – a loyalty program designed to
reward agents for the value they bring
GOWAY
Goway has an incentive allowing
agents to win cash on their Goway
VISA Rewards Cards. Agents who
make a land booking with Goway’s
Asia, Africa, Downunder, Latin &
South America, Groups Only by
Goway and The World’s Most Idyllic
Islands brands through Dec. 31
receive a “Scratch ‘N Win” e-card
via email. Prizes are $10, $25, $50
and $100, with one agent winning
the grand prize of travel anywhere
Goway and Air Canada go. For
those who don’t have a loyalty card,
the “sign-up is hassle free. Go to
GowayAgent.com/Rewards and
complete the registration. Within
24 hours, you’ll get your Goway
Rewards Personal Identification
number (PID) e-card via email.
Once you’ve made a booking, you’ll
receive a scratch ‘n win ticket via
email. You just enter your PID number, scratch and see instantly what
you’ve won. A preloaded Goway
VISA Rewards Card will be sent to
your home address shortly after.”
▶www.Goway.com
DECEMBER 4, 2014
1204PAGE21.indd 21
TRAVEL COURIER
21
12/1/2014 12:33:08 PM
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CLASSIFIEDS
To place your classified ad, Call Tabatha Fernandez-Bradley 416-968-7252, ext. 415; e-mail: classifieds@baxter.net
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DECEMBER 4, 2014
12/1/2014 2:17:27 PM
1204PAGE01_02_05 07_09_13_23.indd 23
12/1/2014 11:54:26 AM
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12/1/2014 2:17:47 PM