2015 Issue 2 - KOA Owners Association

Owners
News
OFFICIAL PUBLICATION OF THE KAMPGROUND OWNERS ASSOCIATION, INC.
Volume 35
Issue 2
April, May, June
2015
• Contents •
Presidents Message..................................................................... 2
2015 OA Board............................................................................. 4
2015 State/Provincial Presidents................................................. 7
State Meeting Minutes.................................................................. 8
When You Decide To Sell Your Campground-Don’t Hide It!
Tell Your Friends And Fellow Franchisees by Loren Smith....... 11
OA Associate Members.............................................................. 14
Jokes.......................................................................................... 19
Outdoor Insurance Group:
Keeping Your Insurance Relevant.............................................. 21
www.koaowners.org
www.koaowners.org
1
Volume 35, Issue 2
President’s Message
Newsletter Issue 2, 2015 | June 15, 2015
Dear KOA Owner,
It’s hard to believe that
it has been six months
since the convention and
the swearing in of a new
Board of Directors for
the Kampground Owners
Association. I’m sure you all have heard
the story of the duck that looked very serene
floating around on the lake while in reality,
under the water, his feet were paddling like
crazy. That sort of sums up the work your
Board of Directors has been doing. While
much of our activity has not been visible yet,
there has been a lot of activity. The key was
modifying the program of work in order to
create a few very active committees to continue
to work with KOA, Inc. in order to improve
the system and to try to generate more camper
nights for all of us.
Working with Inc. we have created brand
committees composed of six franchisees and
one corporate staff person to oversee any
changes to the criteria for each new brand.
These committees are now fully staffed and
ready to go to work. Another committee
that has been very active is the Peer to Peer
committee. This small but effective group is
working very closely with corporate to try to
help franchisees who are in danger of losing
their franchise, improve their parks so they
can remain part of our system. Another very
important committee is the Quality Assurance
committee. Each of our franchise agreements
give KOA, Inc. the authority to modify the
Quality Assurance manual any way they wish
and we are obligated to comply with anything
2
in the manual. The Owners Association has
created a committee to work with corporate staff
to monitor changes to his critical manual and to
offer suggestions on what is needed to strength
and improve the entire system. While we are
all busy during the summer, this committee
has a target of October first to provide input to
KOA, Inc. Any franchisee who sees anything
that they feel needs to be changed in the Quality
Assurance procedure for next year should send
your comments to Hans Wagner, Chairperson
at: koakingston@hotmail.com. Because of the
suggestions of the Board, KOA, Inc. has now
started an e-mail reminder for all of us called
Update from the KOA Newsroom. In addition
the communication committee is also mailing an
occasional message to all of us with short quick
updates. Joe Long has accepted the challenge
to work with corporate to improve this year’s
convention content and that committee is working
closely with corporate to be sure that there is
enough meaningful information at the convention
to make attendance worthwhile for all of us. I
have listed below my message of all the OA
Committees and the chairs of each of the
committees.
Of course one of the biggest challenges for the
Board is to work with Corporate to implement the
new Brand concept. Following a lengthy meeting
of the Board, Pat Hittmeier, and Jef Sutherland a
couple of years ago, KOA, Inc. promised to give
the Owners Association a two year warning prior
to making the campground branding mandatory.
The Board has endorsed this concept and it is
now up to each of us to work towards making
this happen at our own park. Many franchisees
have already converted to a specific brand while
others are still working toward accomplishing
Owners News
the necessary improvements. The Whitefish
Montana KOA, owned by me and my family
falls into this category. While I strongly support
the brand concept, we have not been able to
invest the entire amount we will need to spend
on it yet. Even so, we have accomplished most
of the new requirements for a Holiday brand
and know what we need to do to complete the
transformation. I hope each of you has also
identified what needs to be done on your KOA
and even if you cannot afford to make all of the
improvements this year, please make as many
as you can and have a plan in place to make the
rest of the changes over the next several years.
Best wishes to the summer KOAs for a great
season and if you are a winter location, enjoy the
summer.
Homer Staves
President, KOA OWNERS ASSOCIATION
▪▪
Awards - Chair, Dave Barton 1000islandskoa@gmail.com
▪▪
Peer-to-Peer - Chair, Mark Manning fancygapkpa@hotmail.com. This committee will be responsible to
assist any franchisee who needs help in the operation of his park in order to improve their NPS score,
comply with branding criteria or any other help. This committee’s job is not to represent an individual
franchisee who has problems with corporate, but rather to help improve and build the entire system.
▪▪
Communication - Chairs, Diane King threekingsmo@yahoo.com and Iris Shupe ishupe9@gmail.com.
These two will work on things like better communications to all franchisees through the newsletter
as well as by e-mail. They also have responsibility for working to improve the KOA work camper
program
▪▪
Membership - Chair, Barb Kuder barb@salemkoa.com. This group will work to increase the
membership in the International Kampground Owners Association as well as work with the state,
provincial and regional groups to improve and strengthen their membership and activities.
▪▪
Convention - Chair, Joe Long joe@lenakoa.com. This committee is working closely with the KOA, Inc.
staff to plan next year’s convention, not only for our own OA meetings but also on content. The OA is
trying to help develop several workshops that will feature other franchisees as panel members.
▪▪
Quality Assurance - Chair, Hans Wagner koakingston@hotmail.com. Rather than waiting for KOA staff
to tell us what they plan to change in next year’s standards, this committee will work during the year
to review the present standards and make recommendations on how to improve them and the system
prior the 2015 convention.
▪▪
Branding - This subject is so important that the entire board of Directors will continue to serve as
committee of the whole to work with KOA in order to facilitate the growth of branding throughout the
entire system.
www.koaowners.org
April, May, June 2015
2015 OA COMMITTEES
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Volume 35, Issue 2
KOA OWNERS ASSOCIATION BO
Area 1
TENNESSEE, NORTH CAROLINA, SOUTH CAROLINA, ALABAMA, GEORGIA, FLORIDA, KENTUCKY, VIRGINIA,
WEST VIRGINIA
GREG BATTS, VICE PRESIDENT
KENTUCK LAKES/PRIZER POINT
KOA 17146
1777 PRIZER POINT RD
CADIZ, KY 42211
Phone: (270) 522-3762
Email: gbatts@prizerpoint.com
Cell: (270) 350-2027
MARK MANNING
FANCY GAP/BLUE RIDGEPKWY KOA 46183
47 FOX TRAIL LOOP
FANCY GAP, VA 24328
Phone: (276) 728-7776
Fax: (276) 728-1014
Email: fancygapkoa@hotmail.com
Cell: (480)-390-6782
Area 2
OHIO, DELAWARE, NEW JERSEY, NEW YORK, PENNSYLVANIA, MAINE, VERMONT, MASSACHUSETTS,
NEW HAMPSHIRE, MARYLAND, CONNECTICUT, RHODE ISLAND
VICKI COLE SHELBY/MANSFIELD KOA 35164
6787 BAKER 47
SHELBY, OH 44875-9103
Phone: (419) 347-1392
Fax: (419) 342-5353
Email: camp@shelbymansfieldkoa.com Cell: (419) 564-3495 H (419) 347-2299
BARBARA KUDER
SALEM/LISBON OH KOA 35169
33815 WINONA ROAD
SALEM, OH 44460
Phone: (234) 567-5608
Fax: (330) 222-7017
Email: barb@salemkoa.com
Cell: (330) 831-8628
Area 3
MICHIGAN, ILLINOIS, INDIANA, NORTH DAKOTA, SOUTH DAKOTA, NEBRASKA, MINNESOTA, WISCONSIN, IOWA
JOE LONG
LENA KOA
10982 US HIGHWAY 20 WEST
LENA, IL 61048
Phone: (815) 369-2612
Fax: (815) 369-2018
Email: joe@lenakoa.com
Cell: (630) 991-6690
HOPE PERKINS
Elkhart/Middlebury KOA 14133
52867 State Rd.
Middlebury, IN 46540
Phone: (574) 825-5932
Fax: (574) 825-1080
Email: kamp@middleburykoa.com
Cell: (574) 849-7706
Area 4
LOUISIANA, MISSISSIPPI, KANSAS, MISSOURI, OKLAHOMA, TEXAS, ARKANSAS
TINA HAITH
OKLAHOMA CITY KOA 36133
6200 SOUTH CHOCTAW ROAD
CHOCTAW, OK 73020
Phone: (405) 391-5000
Email: tinaskoadesk@yahoo.com
Cell: (405) 249-7801
4
DIANE KING, SECRETARY
SPRINGFIELD/RT 66 KOA 25137
5775 WEST FARM ROAD 140
SPRINGFIELD, MO 65802
Phone: (417) 831-3645
Fax: (417) 863-0295
Email: threekingsmo@yahoo.com
Cell: (417) 209-4845
Owners News
N BOARD OF DIRECTORS 2015
Area 5
ALASKA, WASHINGTON, OREGON, IDAHO, MONTANA, WYOMING
IRIS SHUPE
BAY CENTER/WILLAPA BAY KOA 47121 PO BOX 376, 457 BAY CENTER ROAD
BAY CENTER, WA 98527
Phone: (719) 313-0021
Fax: (360) 875-6344
Email: ishupe9@gmail.com
Cell: (719) 313-0021 HOMER STAVES, PRESIDENT
WHITEFISH/KALISPELL KOA 26161
3191 PARKHILL
BILLINGS, MT 59102
Phone: (406) 656-7086
Fax: (406) 656-7086 Email: hstaves@stavesconsulting.com
Cell: (406) 672-2383
Area 6
HAWAII, CALIFORNIA, NEVADA, UTAH, COLORADO, ARIZONA, NEW MEXICO
PAMELA MENDALA
CRAIG SISCO, TREASURER
CLOVERDALE KOA 5275
FORT COLLINS/LAKESIDE KOA
1166 ASTI RIDGE RD, PO BOX 600
1910 LAKESIDE RESORT LANE
CLOVERDALE, CA 95425
FORT COLLINS, CO 80524
Phone: (707) 894-3337 Phone: (970) 484-9880
Fax: (707) 894-9206
Fax: (970) 493-8900
Email: clovkoa@sonic.net
Email: info@fclakesidecg.com
Cell: (707) 849-4697
Cell: (970) 213-4081
Area 7
CENTRAL & EASTERN CANADA
HANS WAGNER
1000 ISLANDS/KINGSTON KOA
2039 CORDUKES RD.
KINGSTON, ON, K7L4V4
Phone: (613) 546-6140
Fax: (613) 546-6178
Email: koakingston@hotmail.com
Cell: (613) 329-4569
DAVE BARTON, PAST PRESIDENT
1000 ISLAND/IVY LEA KOA 55203
514 1000 ISLANDS PKWY
LANSDOWNE, ON K0E 1L0
Phone: (613) 659-2817
Fax: (613) 659-2992
Email: 1000islandskoa@gmail.com
Cell: (613) 539-2018 (winter #)
Area 8KOA Inc. Liaison
Executive Director
JIM BROWN
JEF SUTHERLAND
HINTON/JASPER KOA 51124
VP OF FRANCHISEE SERVICE
50409 B HIGHWAY 16; Box 5052
PO BOX 3055
HINTON, AB T7V 1X3
BILLINGS, MT 59114
Phone: (780) 865-5061
Phone: (800) 548-7104
Email: brownkoa4@shaw.ca
Email:jsutherland@koa.net
Cell: (403) 815-4833; Winter (403) 288-8351
www.koaowners.org
WILLIAM RANIERI
3416 PRIMM LANE
BIRMINGHAM, AL 35216
(800) 678-9976, (888) 461-2062
FAX: (205) 823-2760
Email: info@koaowners.org
Cell: (205) 587-5309
April, May, June 2015
WESTERN CANADA
5
Volume 35, Issue 2
KOA OWNERS ASSOCIATION BOARD OF DIRECTORS 2015
Simple Truths on
Campground Financing
• Few financial institutions understand a campground’s
seasonal, cyclic, and cash flow needs
• Even fewer banks create programs to cater to those needs
• One bank has created specific programs to serve
KOA campground owners
Independence Bank has been serving KOA campground owners for 12
years, and we understand your needs. Our hugely popular KOA-exclusive
loan programs include:
• Go with the Flow Financing is for developing and improving your
campground. The easy one-page application and no down payment
means your campground improvement project can begin immediately.
Payment is structured around your campground's unique cash flow.
• KOA Real Estate Term Financing is specifically for campground purchase
or refinance and is very competitive with rates, terms and conditions.
Gwen • Debbie • Chuck • Nate • Carol
6
Thank you for trusting us to be your campground bank.
Owners News
2015 State & Provincial Presidents
CALIFORNIA/NEVADA
Brian Cushman
Lake Isabella/Kern River KOA 5106
15627 Highway 178
Weldon, CA 93283
(760) 378-4669
lakeisabellakoa@gmail.com NEW ENGLAND
John Kelsey
Northampton/Springfield MA KOA 21137
139 South Road
Westhampton, MA 01027
(413) 527-9862
northamptonkoa@aol.com
TENNESSEE/KENTUCKY
Charles Dameron
Ashland/Huntington West KOA 17144
80 KOA Lane
Argillite, KY 41121
(606) 929-5504
ashlandkoa1@yahoo.com
COLORADO
Deborah Brunovsky
Ouray KOA 6158
PO Box J
Ouray, CO 81427
(970) 325-4736
koaouray1@gmail.com
NEW MEXICO
Larry Pasekoff
Santa Fe KOA 31159
934 Old Las Vegas Hwy
Santa Fe, NM 87505
(505) 466-1419
larrypasekoff@gmail.com
TEXAS
Marshal Gray
Concho Valley KOA 43111
6699 Knickerbocker Rd
San Angelo, TX 76904
(325) 656-6446
shgray1@gte.net
FLORIDA
Elliott Smith St. Augustine Beach KOA 9205
525 W. Pope Rd
St. Augustine, FL 32080
(904) 806-1431
gatorptkoa@aol.com
NEW YORK
Anita Perry
Chautauqua Lake KOA 32233
5652 Thumb Road
DeWittville, NY 14738
(716) 386-3804
camping@chautauqualakekoa.com
UTAH/IDAHO
Oscar Carranza
Twin Falls/Jerome KOA 12109
5431 US Hwy 93
Jerome, ID 83338
(208) 324-4169
oscar@twinfallskoa.com
Heartland-AR, OK, KS, MO
Jodie Bartelson
Wellington KOA 16107
100 South KOA Drive
Wellington, KS 67152
(620) 326-8300
heartlandoa@yahoo.com
OHIO
Garry Cole
Shelby/Mansfield KOA 35164
6787 Baker 47
Shelby, OH 44875-9103
(419) 347-1392
camp@shelbymansfieldkoa.com VIRGINIA
Susan Hart
Fredericksburg KOA 46105
7400 Brookside Lane
Fredericksburg, VA 22408
(540) 898-7252
susan@fredericksburgkoa.com
ILLINOIS
John Downing
Rock Island KOA 13156
2311 78th Avenue West
Rock Island, IL 61201
(309) 787-0665
john@rockislandkoa.com
OREGON
Michael Greig
Corvallis/Albany KOA 37176
33775 Oakville Rd. SW
Albany, OR 37321
(541) 967-8521
pvgreig@proaxis.com
WASHINGTON
Karen Rosier
Seattle/Tacoma KOA 47161
5801 S 212th Street
Kent, WA 98032
(253) 569-9532
krosier@racpack.com
INDIANA
Hope Perkins Elkhart/Middlebury KOA 14133
52867 State Rd. 13
Middlebury, IN 46540
(574) 825-5932
kamp@middleburykoa.com PA CENTRAL
John Dillon
Bellefonte/State College KOA 38117
2481 Jacksonville Rd
Bellefonte, PA 16823
(814) 355-7912
bellkoa@verizon.net
WISCONSIN
Jeff Irwin
Madison KOA 49106
4859 Cty Rd V
DeForest, WI 53532
(608) 846-4528
madisonwikoa@centurytel.net
MICHIGAN
Cathleen Kuebler Traverse City KOA 22225
9700 M37
Buckley, MI 49620
(231) 269-3203
info@traversecitykoa.com PA-WEST
Gary Levesque
Philadelphia/West Chester KOA 38104
PO Box 920
Unionville, PA 19375
(610) 486-0447
campkoa@verizon.net WESTERN CANADA
James Brown
Hinton Jasper KOA 51124
4720 Vegas Rd NW
Calgary, AB T3A 1W3 CANADA
(780) 865-5062
brownkoa4@shaw.ca
MINNESOTA
Carissa Vannoy Bemidji MN KOA 23125
510 Brightstar Road NW
Bemidji, MN 56601
(218) 444-7562
kamp@bemidjikoa.com
SOUTH CAROLINA
Bill Olendorf
Point South KOA 40113
14 Kampground Rd
Yemassee, SC 29945
(843) 726-5733
pskoa@hargray.com
EASTERN CANADA
Richard Marcoux
1000 Island/Mallorytown KOA 55208
1477 CR 2 PO Box 29
Mallorytown, ON K0E 1R0 CANADA
(613) 923-5339
FUN@1000islandscamping.com
MONTANA/WYOMING
Homer Staves Whitefish/Kalispell KOA 26161
5121 Highway 935
Whitefish, MT 59937
(406) 862-4242
hstaves@hstaves.com
SOUTH DAKOTA
John Adler
Hot Springs KOA 41114
27585 SD Highway 79
Hot Springs, SD 57747
(605) 745-6449
kampkoa@gwtc.net
www.koaowners.org
April, May, June 2015
If you have any news from your state that you would like to share with other members please send to info@koaowners.org
7
Volume 35, Issue 2
ILLINOIS KOA OWNERS MEETING
MARCH 30 & 31, 2015
SPRINGFIELD KOA
HOSTS: LINDA & STAN
March 31st
· Arrive, chat, coffee and food. 8:00AM Thank you Linda for the great breakfast and finding a restaurant on
Monday night.
· Represented at the meeting were the following parks. Springfield, Casey, Benton, Chicago NW, Lena, Granite
City, and Rock Island. It was especially nice to see Cathy and Linda who normally cannot attend.
· Financial Report was provided by John showing we have a few hundred dollars in the treasury. When asked
about the rebate check from the OA John said a check had not arrived and he would follow up with Bill as to
the status.
· Minutes of October meeting accepted.
· In old business we discussed:
o Joint marketing efforts that included:
· The newly designed Tri-fold brochures redesign and printing with Sylvia taking the lead with
support from Joe. We printed 10,000 most of which went to the RV camping shows and the
remainder to be used at the member parks and the tourist information centers. There are about
3,000 left and it is anticipated that a new printing will need to be done for next season’s shows.
All members will be asked to update their information at the fall meeting and Sylvia has agreed
to again contact the printer and secure another batch of tri-folds.
· Tri-fold distribution was discussed and so far our informal allocation of forms has worked. The
Chicago show went thru the majority of those used. Rock Island, Peoria, and Bellville used
about 3,000 totals. The Springfield show was less productive.
· Discussion was held on the KOA special weekends for 2015 and who would participate and
reasons that a park might not.
o For the Big Weekend it appears all parks are on board and very pleased with the new
plan to collect from the campers the non-refundable $10 fee to go to Care Camps. It
has been clear that many guests just took the free night and never responded with any
support for Care Camps this change assures a level of support.
o For Father’s Day it appears that most parks are participating. The free child thing is a
nice bonus for a family event and attendance is good.
o For the VKR weekend several parks are not involved because they have other
promotions, one park has combined his past promotion to run in conjunction with the
VKR weekend. One park raised the issue of timing wondering why September when
it is October that would best benefit their park.
o The discussion on social media revolved around the use of Brian to provide an allaround social media presence. In general the parks felt that they were receiving good
8
Owners News
service and would continue to have him handle their social media. One park had a
concern that his video had not been completed but the remaining parks assured him
that the videos were schedule in Illinois for late spring. One park present has chosen
to not use the services at this time but rather observe the value received if any by the
other parks.
· With the RV Camping shows just ending a discussion was held concerning the effectiveness of
each show:
o Stan and Glen reported that the Springfield show was not good and has been going
downhill because of the move to the downtown location and because there are shows
north and south that are more popular. They recommend that we drop this show
especially if there is a better show as a replacement.
o Rob was not able to attend so Joe provided a report on Rosemont. Rob told
Joe that attendance was around 24,000 for the 5 days. As always supplies
are an issue but the use of unused materials from the prior year helped the
Rosemont show, first each season, meet demands of the visitors. Michigan
park participation was again used so our total of working parks at the show
was adequate resulting in no one park having to work long hours. Rosemont
again is a most for 2016.
o John reported on the Quad Cities & Peoria shows that he and Carole cover
for the group. John reported that Quad Cities was up again this time by 8%.
This makes 5 years in a row of growth. As for the Peoria show the growth
was even better at 20% getting the numbers back to pre-2008 numbers.
Contributing to that growth is the fact that Caterpillar Corporation announced
it would stay in Peoria, and the fact that the Illinois High School cheerleader
completion is no longer in Peoria. That completion literally dominated the
use of parking and interior space to the point that visitors to the RV show
would not chose to fight the crowds to attend. John is very optimistic that the
show will continue to do good numbers.
o In 2014 and 2015 the Rockford RV was attended by Chicago NW at their expense.
Sylvia said this show has a great attendance late in March in spite of the fact that
Rockford is only about an hour’s drive from Rosemont. This show attracts potential
guest from Wisconsin and Illinois. The show moved from its downtown location a
few years ago and that seems to have rejuvenated attendance. It was recommended
that this show replace Springfield as our 5th state show. Sylvia will contact Louie
Mann and let her know of the change.
· John addressed the issue of the ICA directory in which currently 7 parks participate. The
directory is produced by the Illinois Campground Association. AGS of Texas this year took
over the production and sales of ads. The Illinois owners have had a full page ad across from eh
yogi ad for the last several years. Discussion of our ad lead to Sylvia volunteering to have the
designer she uses for the Tri-fold to give us an ad that looks more professional. All attending
www.koaowners.org
April, May, June 2015
o Walter reported on the Belville as a new sponsored show. He stated that
even though the show is across from St. Louis it is a low cost well attended
show that attracts many potential campers from the southern part of Illinois.
He recommended that we continue doing the show. Next year, Benton,
Springfield and Casey will allocate resources to work the show.
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Volume 35, Issue 2
parks except Casey agreed to participate again in 2016 with Granite City our number of parks
should be 8, provided LaSalle and Kankakee renew. John also explained that the ICA web
site had been redone making it more attractive but that the real value in the ICA web site was
the number or referrals that came from that site to his independent site. Fact is the ICA site is
the number one referral site. Others including Thomas concurred that ICA was their number
one referral site. John also noted that the coupon in the directory has been very much used for
several years, indicating to him the value of the directory.
o Joe gave the owners and update on the happenings from the OA.
· After a great lunch, Linda and Stan gave everyone a tour of the park. Over the last 12 years they have made
a number of improvements on this least property park. Stan talked about future improvements or even
purchasing new land and leaving the leased property.
o A discussion was held concerning branding and as Benton is the only Illinois park that was branded
in 2014 questions were asked about results or other issues that our guests have raised. He noted that
many guests are confused by the change. He had one guest think that journey was the last name of the
owner of the park. He also said the local chamber of commerce and many guests have asked if he is
still a campground as campground does not appear anywhere on the new signs, something the group
thought very odd and wondered if Inc. had any idea about this confusion. Walt could not say that he
has anyone of noticing a change in business because of his branding. At least one other park will be
branded this year while others sit and watch looking for the positive or negatives from this marketing
effort.
· General discussion items by owners included the gift card program with few of the parks seeming to sell or
redeem many of the cards. Everyone did seem pleased with the program and expect that more customers in the
future will partake.
· A short discussion was held concerning Kampsight 2.0 with most taking a very positive wait and see. Walt
encouraged everyone to visit the forum to provide comments and read comments by fellow owners and the
developers.
· Reserve America was discussed with John presenting the ekamp notice. It appears to be a consensus that the
past Reserve America effort produced few if any reservations and that to invest $500 for a very limited number
of reservations did not make sense. It was also noted that the Reserve America fee comes off the top and the
KOA royalty fee is based on the gross reservation thus increasing the cost related to the Reserve America
system of reservation. No park indicated they were going to participate in the program as structured.
· John also brought up the issue of analog to digital TV conversion. He noted that on ekamp it would appear that
KOA, Inc. is telling park owners that they must change their cable system to comply with FCC rules. John did
some checking and could not find and FCC rule that required this change. John called Olivia and KOA who
explained that the ekamp article was not quite right, that cable providers to our parks were required to provide
digital service by September 1 of this year. The change could cause the park to invest in new equipment and
the owners needed to know it was coming. Parks using satellite service such as Dish or DIRECTV were not
required to make any change. John did say that he was looking into changing his DirecTV system from analog
to digital just to give his guest a better viewing experience, however, the change would not come cheap, his
current best proposal is about $10K.
· Next Meeting location and date
o Granite City KOA, October 26th and 27th, 2015
· Adjourn 3:00pm
10
Owners News
All of us arrive at a point where we either
willingly decide to sell our campground or under
circumstances (health issues) are forced to sell it.
We (including Loren) have been involved both on
the side lines and up close and in detail on many
campground sales. Over the years I, Loren, have
observed one common and prevalent theme and that
is secrecy. Experience has shown this to be a bad
policy-don’t do it.
There’s a general saying that goes like this:
“Most small businesses get sold at the worst time of
the life of the business and never when it should
have been sold.” By way of example, the business
has started to lose money, needs revitalization, or
there has been a medical issue, death of a spouse,
etc. and that is the reason for the sale. It has been
Loren’s experience that although that statement may
www.koaowners.org
be true, it is pretty much unavoidable. It’s
somewhat the nature of small businesses.
In the camping business, the most common
reason (for selling) is that “Mom and Pop” have
finally gotten old enough and are tired of the day to
day operation. Often times the “decision to sell”
goes unacted upon for 1 or more years and of course
during that time they become more and more
unhappy with the business. So now, when they
finally list the business for sale they have already
mentally sold the business and are planning, and
sometimes living, the retirement or whatever they
are going to do next. It has been Loren’s experience
that these folks often enter into a deal or an
agreement that is not in their best interest and
usually becomes adversarial. It doesn’t need to be
that way.
April, May, June 2015
WHEN YOU DECIDE TO SELL YOUR
CAMPGROUND-DON’T HIDE IT! TELL
YOUR FRIENDS AND FELLOW
FRANCHISEES
11
Volume 35, Issue 2
12
The next most common phenomena, when
actually putting the campground up for sale, after
“Mom and Pop” are really burnt out, is secrecy. For
some unknown reason, a large number of those
selling their campground don’t want any of their
fellow franchisees or friends to know that they are
selling their campground! The reasons vary but
none of them make sense when looked at from a
rational standpoint. It’s almost as if they feel guilty
or are going through a divorce. A large number of
their friends/acquaintances are fellow campground
owners and they are part of the “KOA Franchise
Family.” So, they have chosen to leave and for
some reason they are embarrassed to talk about it
and keep it a secret.
Loren’s experience says that if you are even
thinking about selling your campground or are even
considering it, start talking to everyone you know
including your fellow franchisees. After all, they are
your friends; not your enemies. There’s no reason to
be embarrassed that you are thinking about “leaving
the family” because every one of us are going to do
the same thing at some point in time.
For most of us, the campground represents
our life’s investment. It’s our retirement or
whatever we may be planning to do later in life.
Perhaps it’s helping to finance the kids’ college
education, etc. In other words selling your
campground is a big deal so listen and get all the
advice you can from everyone you know; especially
your friends.
It’s been my experience that everyone who
sells their campground (now it becomes public
knowledge) states “We’re still going to stick
around” or “We’ll be working/helping out at other
campgrounds” etc., etc. and they truly plan to do
that. However, in a couple of years they are gone,
enjoying something new or different whether it be
retiring or something else. Candidly you never hear
from them again. That’s not a bad thing. After all,
they have accomplished one of their goals in life
and that’s great.
When the campground finally gets “listed”
with Realtors, Campground Brokers, KOA, Sales
Department, etc. the owner(s) have mentally already
sold the campground and moved on. This creates a
real desire to get the campground sold and often is
accompanied by what many of us outsiders would
term “stupid stuff”. In short, they sell the
campground to someone that they shouldn’t sell it
to. Remember, you are selling your baby. Your
baby may be grown up and ready to move on in life
(move out of the house) but it has still been your
life for a long time. It is my opinion that character
of the new buyer, and an ability for you to be
friends with the new buyer over a long period of
time considerably outweigh cash sale, 1031
exchange, etc., etc.
When you find yourself thinking about
selling your campground do it right away and don’t
wait until you are desperate to get out. Do it
publically, openly and enlist the help of all of your
friends, franchisees, etc. Some of them may be able
to locate a buyer for you. At Prairie Kraft Loren has
a business motto that states, “We choose whom we
do business with”. Choosing “whom we do business
with” is more important to Loren than how much
money they have. In short, quality of character is
what you are looking for. It beats cash every day of
the week.
Many of you reading this know
friends/acquaintances who have sold their
campground and a common theme is: the new
owner and the old owner have become adversarial
with each other and this often happens in less than
30 days from the time the new owners take over the
campground.
When I, Loren, decide to sell the Great Falls
KOA (No, it’s not for sale right now, nor will it be
in the next few years) am going to be way more
interested in the character of the buyer than I am in
how much money they have or what kind of deal I
can get.
One of the great things about living in
America is that we get to buy and sell products and
property between each other on terms we decide
upon. Yes, it is true that Uncle Sam comes in and
wants taxes, whether it’s capital gains, income tax,
etc. This of course plays into the picture, however,
the terms that we figure out between a buyer and a
seller are terms that we decide and there are 10,000
different ways to make a deal. In short, none of
them are the same.
When you get the “rough framework” of a
deal you should, at that point, start consulting with
your friends. Your friends being people you bank
with, other campground owners, possibly other
campground brokers, etc. Ask them what they think
of the “deal”. Remember, you don’t have to take
their advice. You can nod in agreement, but at the
end of the day you are the one that is going to
decide on what you do. However, it doesn’t hurt to
listen to other people’s view point. After all, this is
a momentous decision and event in your life.
Owners News
add something of substance, in my opinion, if you
sell your campground and retain some portion of
ownership (remember you have sold to someone
with good character) and then receive payments
over a period of time usually works out to be the
best deal. After all, you are going to need money
over the next several years to pursue your
retirement, your dreams, hobbies, or that new
business that you always wanted to get in to. If you
have chosen a new owner carefully (think good
credit, hasn’t been in lawsuits, etc.) you’ll receive
your payments. You can also borrow money against
those payments (again if the quality of the person
paying you is good) and they have good credit.
At the time this is being written summer is
just starting at the Great Falls KOA. It appears that
we are going to be busy, although perhaps not as
busy as we had hoped through the winter. On the
other hand, experience has taught me that you can
never tell what a camping season will be like until
it’s over. The next newsletter will be written at the
end of the camping season and at that point I will
tell you how the Great Falls KOA did. In the
meantime have a good summer and above all have
fun. Keep in mind that we are all working towards
the day we sell our campgrounds.
Your friends,
Loren, Jane, Beth, Sara, and all the folks at Prairie
Kraft.
PS. For those of you who know Beth she had a little
boy on May 26th. His name is Trek and mom and
baby are doing fine.
April, May, June 2015
Your Banker or Lending Institution is often
in an awkward position but on the other hand can
often be the best source of advice. The lending
institution very likely is now, or soon will be,
perhaps loaning money to the new buyer of your
campground. As such, that new buyer is their
customer and they are bound to protect their
confidentiality, etc. However, that doesn’t mean
that you can’t get good information from them.
Once you have the rough outline of a
possible deal, remember you haven’t yet made a
deal, you are just simply carrying on conversation
with the new buyer. Loren refers to this as a “pizza
and beer conversation.” Take that rough framework
of an idea and run it by your Accountant, Banker,
and other friends and listen to what they say.
It’s been my experience that sometimes the
worst advice sellers like yourself get, is from their
Accountant. The Accountant truly has the interest of
their client (you) in mind and of course they are
looking at the tax consequences. Consequently, the
Accountant often says “You are going to pay a ton
in taxes” or something similar. That of course
discourages the seller from actually selling their
campground, at least under those circumstances. In
short, use the information your Accountant gives
you but balance it with information from others that
are “more entrepreneurial” that your Accountant. At
the end of the day it would be really good if you and
the new owner remained friends and worked
together to make the campground even more
successful from when you had it.
As you know, Loren likes to put substance
to his articles and this one hasn’t had much of it. Of
course, every sale is a “different deal.” However, to
www.koaowners.org
13
Volume 35, Issue 2
Owners Association Associate Members
Call them first!
THE FOLLOWING ARE ASSOCIATE MEMBERS OF THE KOA OWNERS ASSOCIATION. PLEASE REMEMBER THAT THESE
VENDORS PAY DUES TO SUPPORT THE OWNERS ASSOCIATION:
A.T. Storrs Ltd.
IAN STORRS
1363 EAST PENDER STREET
VANCOUVER, BC V5L 1V7
800-561-5800
info@atstorrs.com
http://www.atstorrs.com
Specializing in jewelry and souvenirs for
the campground and travel market
AGS
BRIAN SCHAEFFER
910 S CROWLEY ROAD
SUITE 9-504
CROWLEY, TX 76036
877-518-1989
info@ags-txad.com
http://www.ags-txad.com
AGS, owned by Texas Advertising Inc
(TXAD), offers high quality marketing
services to the RV Park and Campground
sector, specifically guest directories and
website design to marketing consulting.
VCA News and Notes: Texas Advertising Inc. (TXAD) has recently purchased
the guest guides and hosted websites
operations from AGS, a subsidiary of
Good Sam Enterprises LLC. The switch
occurred June 1 with no discontinuation of services, according to a news
release.“We’re excited by the opportunity to provide quality guest guides and
website services to our new clients,”
said Brian Schaeffer, president of Texas
Advertising. Texas Advertising produces
high-quality guest guides for RV parks
and campgrounds around the country and
Canada and website services for various
types of small businesses. According to
Marcus Lemonis, CEO of AGS, “This is
the best possible situation for our guest
guide and hosted website customers.
Texas Advertising is a recognized market
leader in the guest guide and hosted website market and will service our customers well. We will continue to focus more
completely on expanding our leadership
position in the RV market.”
Amphibious Outfitters
SCOTT GARBUTT
4433 MAIN STREET
PO BOX 484
GASPORT, NY 14067
716-772-5445
a.o@att.net
http://www.aoshirts.com
14
Amphibious Outfitters introduces CAMP:
Catching A Moments Peace; a true Camping Experience T-shirt Brand. Established
in 1993 A/O’s reputation is known for
worldwide shipping to over 80 countries.
Anderson’s Brochure Distribution Svc.
JOE TICE
3625 FOX HILL ROAD
CHAMBERSBURG, PA 17202
866-645-1897
info@campwithandersons.com
http://www.campwithandersons.com
Distribution of brochures and other literature for campgrounds, RV parks, state
associations and tourism agencies at over
25 camping and RV shows in the USA
and Canada
BERG USA, LLC
ANNE MONROE
45 NORTH BROAD STREET
SUITE 100
LILITZ, PA 17543
717-625-2374
anne.monroe@bergtoys-usa.com
http://www,bergtoys-usa.com
15 years in the U.S. commercial market
and more than an additional 12 years
in the European market give BERG
toys over 27 years of commercial kart
and toy building experience! When you
choose BERG you choose the best! All
commercial BERG pedal go-karts are
made in Holland and held to the highest
quality standards, just as they’ve always
been. The karts are unique enough that
your customers will be intrigued with the
construction and idea of a pedal powered
go-kart and simple and smooth enough
that they’ll have no problem riding them
around!
Chadwick Manufacturing, Ltd.
ALLEN SMITH
PO BOX 85
CHADWICK, IL 61014
815-684-5152
sales@chadwickmfg.com
http://www.chadwickmfg.com
Chadwick Manufacturing has been a
leading manufacturer of high quality picnic
table frames, park benches, grills, and fire
rings to parks and campgrounds for over
fifty years.
Commercial Recreation Specialists
SHANNON BROWER
415 INVESTMENT COURT
VERONA, WI 53593
877-896-8442
shannon@crs4rec.com
http://www.crs4rec.com
Commercial Recreation Specialists (CRS)
is headquartered near Madison, Wisconsin, with a Sales Office in New Jersey,
and serves customers around the world.
CRS specializes in recreation products
and services designed specifically for
commercial clients. Founded in 1999 by
Ron Romens and Rich Wills, CRS performs a careful analysis of each client’s
location and business goals to provide
recreation solutions based on the unique
needs of each client. With over 50 years
of combined industry experience, CRS is
not only an equipment supplier for select
vendors, but also offers planning, design,
installation, training and operational services. CRS delivers unparalleled industry
knowledge, with a track record of proven
success in the commercial recreation
market. Satisfied clients include hundreds
of resorts, camps, campgrounds & RV
parks, municipalities, schools & daycares,
YMCAs & JCCs, aquatics & fitness centers, MWR facilities, cruise lines, zoos and
other recreation settings around the world.
Conestoga Log Cabins
DOLORES PRICE
246 NORTH LINCOLN AVENUE
LEBANON, PA 17046
800-914-4606
dprice@conestogalogcabins.com
http://www.conestogalogcabins.com
Conestoga is the largest supplier of log
cabin kits to the camping and resort
industries in the US and have earned
the hard-won trust and respect of campground owners and resort purchasing
and property managers. Conestoga Log
Cabins has provided cabins, bathhouses,
bunkhouses and commercial buildings for
KOA for over 15 years, with over 3,000
cabins sold. We now offer Timberframe
cabins along with many other floor plans
that are suited for just about every need.
Yogi Campground has said, “these cabins
rent between 95 and 120 times per year,
and there is often a waiting list. In our first
year renting these cabins, our return on
investment was 40%-50%. We cover the
Owners News
Darrell Hess & Assocates
DARRELL HESS
367 DELLWOOD ROAD
BUILDING E-2
WAYNESVILLE, NC 28786
828-452-1535
hess@campgroundsforsale.com
http://www.campgroundsforsale.com
Campground sales
Foamula Products Inc.
RITA CASTEEL
3020 GRAND PRIX FARMS ROAD
WELLINGTON, FL 33414-6835
561-818-4206
rita@vizers.com
http://www.vizers.com
VIZERS are fun, colorful, one size fits
all, never stain or smell. Custom interchangeable logos and snap on charms!
Best of all - they FLOAT!
Gerber Tables
(a division of Nexgen LLC)
JEFF URSO
2917 LATHAM DRIVE
MADISON, WI 53713
800-393-9923
sales@gerbertables.com
http://www.gerbertables.com
Manufacturing since 1969: Picnic
Tables, Park Benches, Bike Racks,
Park Grills, Fire Rings, Trash containers
and Fire Starter Products.
Independence Bank
DEBBIE CALLAHAN
PO BOX 2900
HAVRE, MT 59501
406-265-1241
deborahh@ibyourbank.com
http://www.ibyourbank.com
Independence Bank is a premier lender
for campground purchases, refinances,
cabin/lodges financing and improvement loans
www.koaowners.org
Jamestown Advanced Corporation
ELIZABETH CALDWELL
2855 GIRTS ROAD
JAMESTOWN, NY 14701
800-452-0639
ecaldwell@jamestownadvanced.com
http://www.jamestownadvanced.com
Jamestown Advanced Products is
a manufacturer of commercial site
amenities for campgrounds, parks and
recreational areas. Product line consists
of RV power outlets, campfire rings,
grills, dog park equipment, picnic tables
and more!
King Supply Company
PAUL BOUTIETTE
9 MAIN STREET
SUITE 1F
MANCHAUG, MA 01526
888-852-5340
paulb@kingsalesgroup.com
http://www.kingsupply.com
Our roots began as a family campground in 1986 operated until 2008,
accompanied by a strong maintenance
background for 15 years prior to our
entry into the campground industry.
Our foundation gave us a full understanding of the maintenance needs of
campgrounds, camps, parks & playgrounds. Over the years we have grown
to include products for general building
restroom facilities and general maintenance. We carry quality products at
deep discount pricing. We buy factory
direct when possible and pass those
savings on to you. No order is too large
or too small! We are innovative and always looking for new products to carry.
Leavitt Recreation &
Hospitality Insurance
CHRIS HIPPLE
942 14TH STREET
STURGIS, SD 57785
800-525-2060
chris-hipple@leavitt.com
http://www.lrhinsurance.com
We specialize in resort, campground
and hospitality business throught the
nations. Coverage designed exclusively
for your industry coupled with exceptional customer service.
McNeil and Company, Inc.
STEPHANIE ROTHERY
PO BOX 5670
CORTLAND, NY 13045
800-822-3747
info@mcneilandcompany.com
http://www.mcneilandcompany.com
McNeil & Company provides quality
outdoor and recreation insurance for
guides, outfitters, resorts, lodges, RV
parks and campgrounds. The AdvenSure Insurance Program provides coverage plans for the outdoor recreation
and hospitality industry, insuring a wide
variety of business sectors including:
archery ranges/pro shops, bed and
breakfast, dog trails, dude ranches,
freshwater marinas, hunting and fishing
lodges, hunting leases and hunting
clubs, RV parks and campgrounds.
Nextiva
MARY MILLER
8800 EAST CHAPARRAL ROAD
SUITE 300
SCOTTSDALE, AZ 85250
480-499-4686
mmiller@nextiva.com
http://www.nextiva.com
Nextiva is the fastest growing cloud
communications provider in the U.S.
We deliver voice, video, mobility, IM,
and presence on any device.
Outdoor Insurance Group
GLENN SUDOL
1371 HECLA DRIVE
SUITE E
LOUISVILLE, CO 80027
303-951-5050
gsudol@oigcorp.com
http://www.oigcorp.com
Outdoor Insurance Group is a specialty
insurance agency for the outdoor hospitality and recreation market.
Pelland Advertising
PETER PELLAND
25 DEPOT ROAD
HAYDENVILLE, MA 01039
800-848-0501
plpelland@pelland.com
http://pelland.com
Longer than any other company in the
industry, Pelland Advertising has been
committed to serving the marketing
April, May, June 2015
cost of our cabins in less than 3 years.
Conestoga Log Cabins have dramatically increased our customer base. That
in turn has increased our ancillary
revenues dramatically. When it comes
to return on investment, you can’t go
wrong with Conestoga Log Cabins.”
15
Volume 35, Issue 2
needs of family campgrounds. Turn
to us for the best in responsive Web
technology, brochures, rack cards, site
maps, and social media content. Essentially, our business involves generating
new business for you through a consumer-friendly mix of technical expertise, extensive graphic design skills, and
an intuitive approach to marketing
Phelps Honey Wagon
JAYLENE SHANNON
158 WHISKEY SPRING ROAD
DILLSBURG, PA 17019
800-463-3707
info@phelpshoneywagon.com
http://www.phelpshoneywagon.com
Since 1970 our product line offers RV
parks and campgrounds the most efficient and economical method of providing full hookups to all your sites.
Philadelphia Insurance Companies
MARY KATE CORNELL
ONE BALA PLAZA
SUITE 100
BALA CYNWYD, PA 19004
800-873-4552
phlysales@phlyins.com
http://www.phylins.com
Philadelphia Insurance Companies
designs, markets and underwrites
stand-alone Campground and RV park
operators, incorporating value-added
coverages and services. PHLY is rated
A+ by A.M. Best Company
Poochie Pets
CHERYL PETERSEN
1280 HOPMEADOW STREET
SUITE A
SIMSBURY, CT 06070
860-408-9003
cheryl@poochie-pets.net
http://www.poochie-pets.net
Poochie-Pets manufactures and distributes practical and innovative pet products for active families and their pets.
Southeast Publications
BRIAN MCGUINN
7676 B PETERS ROAD
PLANTATION, FL 33324
800-832-3292
contactus@southeastpublications.com
http://www.southeastpublications.com
Since 1986 we have been providing the
BEST full color Guest Guide Directories,
rack cards, specialty advertising promotional products and commercial printing.
All RV resorts that use our Guest Guide
services get a free large format banner
and a listing on our MobileRVing search
engine.
Steradian Technologies
KASSIE RICHARDSON
643 FERRY STREET
LAFAYETTE, IN 47901
765-420-9201
kassie@steradiantech.com
http://www.steradiantech.com
Let Steradian Technologies help you set
up your laser tag field. We have more
than a decade of experience in the laser
tag industry, and can help you navigate
the technical, marketing, and logistical
challenges of starting a laser tag business or adding laser tag to your existing
entertainment offerings. Our goal is to
provide your field with the top-notch
gear and product support you need,
without pushing restrictive contracts or
unnecessary purchases. Your success
is our success.
Telamode, Inc.
ALLAN & SUSAN MILLWARD
PO BOX 5298
MASSENA, NY 13662
800-263-2951
telamode@telamode.com
http://www.telamode.com
Telamode manufactures, formulates and
distributes Eco-Logo Certified products.
They deodorize, clean and digest fat,
oil and grease found in RV/Septic tanks
and grease traps. Telamode distributes
water-free urinals.
Get A Head Start
on Spring Improvements
Summer's on its way!
off freight
on orders of $3,500 or more!
OFFER VALID APRIL 1ST - MAY 15TH
VALID IN CONTINENTAL U.S. ONLY
Call our sales department today!
1-800-452-0639
You can now order online!
www.JamestownAdvanced.com
16
Owners News
TengoInternet, Inc.
CATHERINE DESTASIO
1717 WEST 6TH STREET
SUITE 215
AUSTIN, TX 78703
cdestasio@tengointernet.com
http://www.tengointernet.com
TengoInternet is the largest provider
of commercial-grade wireless network
solutions to the outdoor hospitality industry, serving more than 850 locations
and a million users throughout North
America.
Your Electrical Solutions
KATHY GROZENSKI
2737 BROWNING DRIVE
LAKE ORION, MI 48360
248-391-2400
kathy@yourelectricalsolutions.net
http://www.yourelectricalsolutions.net
Your Electrical Solutions focuses on
the electrical needs of RV Travel Parks
and Manufactured Home Communities.
Through this dedication and experience,
we have developed an in-depth knowledge of what our customers need to
know as they make purchase decisions.
Our expertise offers ideas and solutions
that allow you to effectively plan for the
future as you maintain and upgrade your
facilities. As electrical specialists, we
can help you get exactly what you need
without overspending. Specific needs
obviously vary throughout the country.
Our staff of specialists are trained and
experienced in local utility requirements
and electrical inspection standards.
Property managers and park owners
throughout North America rely on us for
sound advice and specifications. As a
master distributor for many respected
manufacturers, we can determine the
best solutions from a wide variety of
quality products.
www.koaowners.org
April, May, June 2015
Utility Supply Group
WADE ELLIOTT
26519 BOND RD NE
KINGSTON, WA 98346-8476
800-800-2811 wade@go-usg.com
http://www.go-usg.com
National provider of RV pedestals and
boxes. Electric meters, wire and distribution load centers are also available.
USG sells the Xlerator hand dryer in
KOA yellow. The Xlerator not only dries
your hands, but will save you about
90% over paper towels.
17
Volume 35, Issue 2
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20
Owners News
Volume 35, Issue 2
Keeping Your Insurance Relevant
Taking time to review your insurance policies can save you a chunk of change. Your insurance needs
change over time; make sure the policy reflects your current needs. As your business grows or shrinks,
so do your insurance needs. Smart business owners review their coverage annually to make sure it is
adequate.
Start your review by looking at your insurance file. If you don’t have a file, now, is a good time to start
one. Make sure that you have copies of all policies in your file and readily accessible when needed. You
will want to create a separate off-site location for a copy of your policies and forms in case this file is
destroyed.
Another good place to start with your insurance review is an analysis of your property (buildings and
contents), equipment, and auto schedules. Have you built new buildings? Does your business still own
the vehicles listed? I know of a business that insured a tractor for ten years after it was sold. Often
autos are bought and sold and the insurance companies are not properly notified. If you’re taking time
to look over your insurance policies, make sure you’ve properly documented the items you’re insuring
and the information on the policy is detailed enough so there are no questions when a claim is being
adjusted.
If your campground has added new activities or dropped old ones, it may be time to adjust your general
liability insurance. Have you added a jumping pillow or swimming pool? Have you added boats or
canoes? If so, you need to notify your agent.
By reviewing and appropriately changing the types of coverage to meet your present situation and
tweaking the amounts of your coverage and deductibles you may be able to lower your insurance bills or
at least reduce any redundancy in coverage. But, more importantly, you will be more satisfied with your
coverage at the time of a claim. Too much focus is on reducing coverage or cutting insurance costs and
not enough effort is put into buying the appropriate amount of insurance. This is especially true with the
amount limits of insurance purchased on campground buildings. Reviewing your policy limits on your
buildings replacement costs is the number one place people make mistakes.
Outdoor Insurance Group is the author of this article, Endorsed Insurance Agency of the KOA
Owners association. Leana DeFurio, CISR 303-951-5052 or email ldefurio@oigcorp.com
www.koaowners.org
April, May, June 2015
Have annual sales increased? If so, you’ll need more business interruption coverage to replace any sales
you would lose if a major disaster left you unable to conduct business. If you have added many workers,
you should reassess your worker’s compensation insurance. Also, if you’ve established a track record of
workplace safety that exceeds your industry average, you may be able to lower your rate.
21
Volume 35, Issue 2
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Chadwick_AD_122810:Layout 1
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competitive prices.
P.O. Box 85 • Chadwick, IL 61014
Sales@Chadwickmfg.com
Call toll free or
visit our website
to receive a
free catalog.
800.732.4602 • www.Chadwickmfg.com
22
Owners News
April, May, June 2015
SE Publications ad
www.koaowners.org
23
Volume 35, Issue 2
KOA Owners Association
3416 Primm Lane
Birmingham, AL 35216
KOA Owners Association Owners News
3416 Primm Lane
Birmingham, AL 35216
To submit articles or request advertising
information, write to the above address or
use the following contact information:
c/o Jim Ranieri
Telephone: 800-678-9976 or
205-824-0022
Fax: 205-823-2760
Email:info@koaowners.org
Publication: Owners News is published
four times per year by the KOA Owners
Association.
Printing services are donated by
Southeast Publications USA, Inc.
Telephone: 800-832-3292
24
Owners News