STAUFF Americas News, Edition 3
Transcription
STAUFF Americas News, Edition 3
The buzz word for clamp material for 2007 is rubber. In the past, the Stauff Corporation has supplied clamps with a rubber insert surrounded by a plastic clamp body. This design helped expand the Standard, Heavy and Heavy Twin Clamp Products. Rubber Insert • 8700 PSI / 0-600 bar digital pressure gauge • Test 20 direct gauge adapter great demand for the use of softer materials for the clamp body of a clamp assembly. Stauff Corporation will meet the demands of the industry by releasing the following LBBU Clamp Product Line. • Maintenance technicians are alerted to changes in particle contamination levels in a machine’s fluid by the particle counts indicated. • Cumulative particle concentration information at >4 µm (c), >6 µm (c), >14 µm (c) and larger sizes >21 µm (c). • Applicable to the ISO 4406, ISO 11943 and ISO 11171 requirements for optical particle counters. • Direct reading or download to PC. For more information and application assistance, please contact Stauff Filtration at cmacneil@stauffusa.com. In an effort to cater for the demands of the key global OEM's, Stauff put together a team comprising of Product Specialists from the major group companies worldwide to harmonise the Stauff clamp part numbers. Wherever and whenever our clamps are needed, they can now be ordered in any part of the world, in any language by using the same global nomenclature. In an effort to help you, our customers become familiarized with the new part numbers a Poster has been designed to lead you through our part numbers in a simple and logical way. Please contact STAUFF or your local STAUFF distributor to get some posters. • 7/16 UNF test point • Parker style quick-disconnect fitting The full kit (SMB20-A1-DIGI) will include: • 8700 PSI / 0-600 bar digital pressure gauge • Test 20 direct gauge adapter • Test 20 union • 1/8 NPT test point • 1/4 NPT test point LBBU Clamps Model LPT - 0 New Clamp Poster The basic kit (SMB20-A2-DIGI) will include: This product has been well received, but there has been a Clamp Body • Laser based 4-channel inline particle monitor for the continuous monitoring of particle contamination in hydraulic and lube oils. Marketing Highlight These new digital gauge kits are ideal for the end user who requires the kind of precision that only digital instrumentation can offer, as well as the added versatility that comes with every Stauff test kit. These test kits will combine the SPG-DIGI gauge, which is a valuable tool for trouble shooting pressure spikes in any hydraulic system, and the Stauff test points, which are the benchmark of quality for test point fittings. There will be two kits offered. A simple gauge kit that will suite the basic needs of testing and trouble shooting hydraulic systems, and a full kit that will also include several types of port connections to adapt to most any hydraulic system. Heavy Series The material of the clamp body of the LBBU Clamps is Thermo Plastic Elastomer (TPE). The LBBU Clamps are available for one hole and two hole applications. Bore Diameters range is from 1/4” to 1”. The hardware for the LBBU clamps will be available in Carbon Steel with UNC and Metric Bolts. Larger bolts are available for high-vibration applications. The LBBU Clamps will have four Assembly Styles: Weld Plate/Cover Plate (pictured on left), Cover Plate/Bolt (pictured on right), Cover Plate and Rail Mounted Style. • 7/16 UNF test point • 9/16 UNF test point • Parker style quick-disconnect fitting • 60” test hose All of this is enclosed in an easy to carry, protective storage case. If the standard kit does not cover your requirements, a customized kit can easily be produced. Please contact your Stauff customer service rep for more details. General News Awards • IT • Customer Service • Trade Shows • For future developments, Stauff will be adding custom molded Rubber Clamps to complement our expanding custom clamp product line. Don't forget that Stauff has the ability to produce machined clamps for small production runs, and “Flexi” clamps for larger production runs. ISO News Stauff Corporation Customer Service Representative Larry Cannizzaro was awarded “Suggestion of the Quarter” for his idea to simplify contact record keeping. Stauff had an excellent re-registration audit in January of 2007 encompassing both Stauff Corporation and Stauff Filtration. Copies of our updated ISO9001:2000 certificate valid through December 2009 are now available by contacting mhanham@stauffusa.com. Customer Satisfaction Surveys have been distributed to a random sampling of Stauff’s customers. If you would like to participate in our survey and did not receive a questionaire, please contact Melissa Hanham at mhanham@stauffusa.com or by phone at 201-389-1144. We appreciate your input and use your responses to direct our efforts going forward. Thank you for your help. Clamp Corner International News Stauff moves away from yellow zinc plating on the clamp metal harware Have you been losing sleep trying to make sure all of your products are free of hazardous materials, and in compliance with RoHS (Restriction of Hazardous Substances) regulation? You can now take comfort in knowing that Stauff clamps have taken the necessary steps to move away from these restricted materials containing Hexavalant Chromium such as the Yellow Zinc Plating (Stauff W3 Finish Code), mainly found on the cover plates for the Standard and Twin Clamps, Stacking Bolts, and Safety Locking Plates which is a hazardous substance. A new plating will be used for these parts and gradually introduced over the next 12 months. For more information on any of these topics, please contact our Clamp Product Specialist, David Eymold at deymold@stauffusa.com. 3 capacity of product specialist and is responsible for test and diagtronics products. We look forward to continued product growth with this product line. Stauff Brazil News Filtration News Catherine Finely Melissa recently joined Stauff as our newest customer service rep and will be responsible for OEM sales. Thank you all for your patience during this time of transition. It is our goal that Stauff sales group will be the best in the business. Valve News General News If you have any questions or comments please contact Mike Thieleman, Customer Service Supervisor at mthieleman@stauffusa.com or Peter Martin, Sales Operations Mgr at pmartin@stauffusa.com. Stauff News Contact panderton@stauffusa.com if you have need of further information on this. Also in this edition: Customer Service Buzz - USA There are many updates to report since the last news letter. 2007 has provided some personnel changes as we look forward to continued and improved service. We are glad to have Greg Steiner back at Stauff. After 6 months in Florida, Greg couldn't resist the urge to get back to action with us. Sadly after 22 years of service, Catherine Finely has retired. Thanks Catherine for your commitment to excellence while servicing Stauff customers! We wish you an enjoyable retirement, you will be missed. Unfortunately Donna DiSalvo has left Stauff after six years of service for personal reasons; we all wish Donna a wonderful future. Please welcome the addition of Chris Compitello , Carolyn Kuchenmeister , Jessica Leonforte, Jonathan Robinson and Melissa Thieleman to your custo-mer service crew. Chris is responsible for distribution customer service and has been with us for 11 months. Carolyn joined us in Feb 2007 as our receptionist and marketing assistant replacing Jessica. Jessica is handling Catherine's old customer base in the role of distribution sales. Jonathan joined us in March with the I hope that the business climate is still proving to be good for all of you as we move to the middle of 2007. The Northern part of our territory (USA and Canada) still continues to grow, but at a lower level than we have seen over the past three years. South America and especially Brazil is moving ahead at a very rapid rate - long may it continue. 6 page Laser Particle Monitor Stauff introduces the SPG-DIGI Gauge Kits 2007: The Year of the Rubber Clamp 2 page Local Solutions for Condition Monitoring... #3 WELCOME to #3 Stauff News. 3 STAUFF page Clamp Corner Stauff Americas Year 2007 • Edition Nº 3 4 page New products • Updates • Ball Valves • Filters • Diagtronics • Accessories • Clamps • Test • 5 page Product News New products • Updates • Ball Valves • Filters • Diagtronics • Accessories • Clamps • Test • 5 page Product News 6 Worldwide The Stauff Group continues to expand at a rapid rate as the markets in Europe and Asia continue to increase at a 20%+ rate. April saw Stauff exhibit in the two major European Shows with the Hannover in mid-April, immediately followed by the BAUMA Construction and Mining Show in Munich. Both shows had an excellent turnout with good representation from all parts of the world allowing Stauff to show a range of the new products developed over the past two years, such as the Buega clamp, additional filter product and the new global website. Stauff News 1 Stauff News Stauff USA re-organizes the regional sales group International News • Continuous improvement Stauff USA Business still continues to be good in the USA, but not at the levels that we have seen over the past three years. Our warehouse re-organization is now 70% complete with the layout and re-classification of all the bin locations now complete. The final stage will be the “go-live” of the wireless warehouse which is now expected to be late June 2007. With the experience obtained both at the Filtration Division in Ann Arbor and Stauff Canada, we do not expect too many major surprises. We continue to improve our injection molding tools with the arrival of the new molds for the US style twin series Group 3, and the AG-2 and AG-3 Multi-purpose clamps. We are looking at reviewing other product with the potential of moving production back to the USA to help take advantage of the effects of the declining dollar against the Euro. Our organization continues to develop as we strive to improve our response to you, our customer base. • Split of the Sales Team into two groups: OEM and Distribution headed by two seasoned professionals - Mike Gorecki and John Hudson. • The appointment of Jon Robinson as a Product Specialist for Test and Diagnostics which will allow us to put increasing concentration on this important sector of our business and allowing Peter Koch to spend more time on Ball Valves and Accumulators. • The retirement of Catherine Finley after over 22 years of superb service with Stauff. She will be sorely missed by her loyal group of customers. This and other changes that we have needed to make in Customer Service will mean that this Department has a very new look to it. Thank you for your continued support and we try to improve both our service and our product offering to you. We really appreciate your efforts in completing the Customer Satisfaction Surveys and this does help give us direction in areas that we need to improve. Investing in infrastructure and products Stauff Canada Stauff Canada continues to grow even with the extreme challenges that face the Canadian economy with the downturn in the Automotive Sector that is forecast to decline by 2.5 to 3% in 2007. This has had an impact on both the Ontario and Quebec marketplaces. But, thanks to your efforts, we have continued to grow as you find new applications for the Stauff Range of Products. The demands of the Oil Sector in Alberta has certainly given us a nice balancing effect. Even with the talk of gloom in the market, Stauff Canada continues to invest in our infrastructure and product. • We intend to implement a B2B software in the last quarter of 2007 which will allow our distribution direct order entry and stock checking ability. This will surely help as we all look to take costs out of the supply chain. • We will continue to add new product and services to our existing range with the new range of clamps designed for the mobile market, new transducers (later in 2007) and test kits. On the personnel side, we have also had some events of note: • Curtis Barnes, from the warehouse and his wife Tammy gave birth to a daughter Aalijah - Congratulations to them! • John Ibasco, from Customer Service took the plunge and married Tess in March 2007. • A special mention need also to go to Brett O'Neill who passed another milestone by completing his 12th year with Stauff Canada. Brett was one of our original employees when Stauff Canada was started in 1995. • Congratulations also to Andrew Parkins from the warehouse who will be attending Centennial College in the Fluid Power Technologist Program in September 2007. Effective January 1, 2007, the Stauff Regional Sales Group was re-structured into two groups. • An OEM Group to focus more on the Global OEM Accounts operating in North America under the leadership of Mike Gorecki. • A Distribution Group to focus more on the needs of our distributor Partners led by John Hudson. Rapid Growth Stauff Brazil Stauff Brasil Ltda. has moved ahead very rapidly as a result of very strong growth during the first four months of 2007. This has been driven by the robust mobile manufacturing sector in Brasil and continued investment in infrastructure in the steel, oil and gas and mining sectors together with our continual development in local manufactured product such as filler breathers and clamp metal components which are not only used domestically, but also exported to Stauff Group Companies worldwide. This rapid growth has meant that we have needed to strengthen our inside support team to ensure that you continue to be given the best service possible. • Jacson Vunes Barreto has been hired to help develop our IT structure. • Fatima Regina Sabione Oliveira, a former Stauff Brasil employee as re-hired to help with the developing metal breather production. • To increase our inside Sales Support, Claudinele Lobato Viegas was hired in Inside Sales and Tatiane Cristina Machado as the new telephone operator. The OEM Group consists of: Bruce Arnott who will handle distribution and market development for the states of Minnesota, Wisconsin and U.P., North and South Dakota and Nebraska. His key OEM Accounts will be CNH, JCB, Kobelco, Terex, and Thermo-King. Perry Hartman who will handle distribution and market development for the states of Illinois, Iowa, Missouri and Kansas. His key OEM Accounts will be Deere, Caterpillar and AGCO. After two years of field tests Stauff Brazil leads the way with Filtration Development in the Sugar Cane Industry Mike Gorecki will assume a supporting role in the 9 state region together with responsibility for the development of the key OEM accounts Volvo, Komatsu and Liebherr. During March 2007, Stauff Brasil was invited to participate in the 9th Seminar for Technology and Production of Sugar Cane in Ribeirao Preto, SP. During a presentation to over 450 Industry personnel, Stauff presented the results of two years of field tests. Key OEM Team objectives are to manage and develop our OEM sales in the Central region through our Distribution Channel and also develop our sales to key Global Accounts in North America that are handled on a Stauff direct basis. With Stauff pressure, return line filters with glass fiber media and by-pass filtration from RMF instead of the standard cellulose elements, the contamination level was reduced from ISO 20/14 (approx. 10,000 solid particles per 1 ml) to a level ISO 16/10 - a reduction by a factor of 15. This gives ideal working conditions for a hydraulic systems. The Distribution Group consists of: John Hudson, who apart from having responsibility for the Group is also responsible for the states of Texas, Oklahoma and New Mexico. Stauff also executed field tests with RMF Offline filter systems installed as an aftermarket kits on sugar cane harvesters. The results were excellent. Brian Anderson takes over responsibility for the complete Western Region comprising the states of Montana, Wyoming, Colorado, Idaho, Utah, Arizona, Nevada, Washington, Oregon and California. All field installations were closely monitored by using the Stauff LASPAC-1 Laser Particle Counter which has proven itself as an extremely accurate and practical field measurement tool. Paul Lexow, with responsibility for the states of Michigan, Indiana, Ohio and Western PA, West Virginia, Kentucky and New York. Ben Murray, our new Regional Manager with responsibility for the states previously handled by Harry Conn, including Virginia, North Carolina, South Carolina, Tennessee, Georgia, Florida, Arkansas, Mississippi, Alabama and Louisiana. Ben joined Stauff after six years experience in field sales for a manufactu-rer of pneumatic valves sold exclusively through distribution. For more detailed information on this, contact José Roberto Píccolo at jroberto@stauffbrasil.com or Cam MacNeil in North America at cmacneil@stauffusa.com. • Michele Medeiros dos Passos was promoted from telephone operator to the financial department. The key objective of the D-Team is to increase the quality and quantity of field sales time with our Distribution, increase training for our distributors and improve our Distributor relationships. This should mean additional business for both Stauff and our Distributor Partners. We are looking forward to another record year in 2007. Best of luck to all of you for the balance of 2007 and thanks for the support in helping us grow on a consistent basis over the last 12 years! 2 Stauff News Picture of application with our special HBV-CNG type valves . Stauff News 4 Valves News Stauff Corporation moving into the “Alternative-Fuel” industry. For almost 30 years, Stauff Corporation has had a reputation of providing the hydraulic industry with ball valves of the highest quality available. This reputation has “leaked” into the AlternativeFuel Industry: more specifically the Compressed Natural Gas (CNG) Industry. Working with local Transit Authorities, special ball valves were developed for CNG fuelling stations servicing buses running on Compressed Natural Gas. Made of stainless steel, rated at 6000 psi minimum working pressures at 450 degrees Fahrenheit with no less than a 4:1 safety factor were developed. Available in sizes 1/2” to 1”, our special HBV-CNG type valves can be supplied for manual or for fully automated operation, utilizing pneumatic actuators. Internal testing allows Stauff to expect a cycle life that is at least 2 to 3 times longer than that of competition. Do you have any such applications in your territory?? For further information, please contact Peter Koch at pkoch@stauffusa.com. Stauff News 5 The buzz word for clamp material for 2007 is rubber. In the past, the Stauff Corporation has supplied clamps with a rubber insert surrounded by a plastic clamp body. This design helped expand the Standard, Heavy and Heavy Twin Clamp Products. Rubber Insert • 8700 PSI / 0-600 bar digital pressure gauge • Test 20 direct gauge adapter great demand for the use of softer materials for the clamp body of a clamp assembly. Stauff Corporation will meet the demands of the industry by releasing the following LBBU Clamp Product Line. • Maintenance technicians are alerted to changes in particle contamination levels in a machine’s fluid by the particle counts indicated. • Cumulative particle concentration information at >4 µm (c), >6 µm (c), >14 µm (c) and larger sizes >21 µm (c). • Applicable to the ISO 4406, ISO 11943 and ISO 11171 requirements for optical particle counters. • Direct reading or download to PC. For more information and application assistance, please contact Stauff Filtration at cmacneil@stauffusa.com. In an effort to cater for the demands of the key global OEM's, Stauff put together a team comprising of Product Specialists from the major group companies worldwide to harmonise the Stauff clamp part numbers. Wherever and whenever our clamps are needed, they can now be ordered in any part of the world, in any language by using the same global nomenclature. In an effort to help you, our customers become familiarized with the new part numbers a Poster has been designed to lead you through our part numbers in a simple and logical way. Please contact STAUFF or your local STAUFF distributor to get some posters. • 7/16 UNF test point • Parker style quick-disconnect fitting The full kit (SMB20-A1-DIGI) will include: • 8700 PSI / 0-600 bar digital pressure gauge • Test 20 direct gauge adapter • Test 20 union • 1/8 NPT test point • 1/4 NPT test point LBBU Clamps Model LPT - 0 New Clamp Poster The basic kit (SMB20-A2-DIGI) will include: This product has been well received, but there has been a Clamp Body • Laser based 4-channel inline particle monitor for the continuous monitoring of particle contamination in hydraulic and lube oils. Marketing Highlight These new digital gauge kits are ideal for the end user who requires the kind of precision that only digital instrumentation can offer, as well as the added versatility that comes with every Stauff test kit. These test kits will combine the SPG-DIGI gauge, which is a valuable tool for trouble shooting pressure spikes in any hydraulic system, and the Stauff test points, which are the benchmark of quality for test point fittings. There will be two kits offered. A simple gauge kit that will suite the basic needs of testing and trouble shooting hydraulic systems, and a full kit that will also include several types of port connections to adapt to most any hydraulic system. Heavy Series The material of the clamp body of the LBBU Clamps is Thermo Plastic Elastomer (TPE). The LBBU Clamps are available for one hole and two hole applications. Bore Diameters range is from 1/4” to 1”. The hardware for the LBBU clamps will be available in Carbon Steel with UNC and Metric Bolts. Larger bolts are available for high-vibration applications. The LBBU Clamps will have four Assembly Styles: Weld Plate/Cover Plate (pictured on left), Cover Plate/Bolt (pictured on right), Cover Plate and Rail Mounted Style. • 7/16 UNF test point • 9/16 UNF test point • Parker style quick-disconnect fitting • 60” test hose All of this is enclosed in an easy to carry, protective storage case. If the standard kit does not cover your requirements, a customized kit can easily be produced. Please contact your Stauff customer service rep for more details. General News Awards • IT • Customer Service • Trade Shows • For future developments, Stauff will be adding custom molded Rubber Clamps to complement our expanding custom clamp product line. Don't forget that Stauff has the ability to produce machined clamps for small production runs, and “Flexi” clamps for larger production runs. ISO News Stauff Corporation Customer Service Representative Larry Cannizzaro was awarded “Suggestion of the Quarter” for his idea to simplify contact record keeping. Stauff had an excellent re-registration audit in January of 2007 encompassing both Stauff Corporation and Stauff Filtration. Copies of our updated ISO9001:2000 certificate valid through December 2009 are now available by contacting mhanham@stauffusa.com. Customer Satisfaction Surveys have been distributed to a random sampling of Stauff’s customers. If you would like to participate in our survey and did not receive a questionaire, please contact Melissa Hanham at mhanham@stauffusa.com or by phone at 201-389-1144. We appreciate your input and use your responses to direct our efforts going forward. Thank you for your help. Clamp Corner International News Stauff moves away from yellow zinc plating on the clamp metal harware Have you been losing sleep trying to make sure all of your products are free of hazardous materials, and in compliance with RoHS (Restriction of Hazardous Substances) regulation? You can now take comfort in knowing that Stauff clamps have taken the necessary steps to move away from these restricted materials containing Hexavalant Chromium such as the Yellow Zinc Plating (Stauff W3 Finish Code), mainly found on the cover plates for the Standard and Twin Clamps, Stacking Bolts, and Safety Locking Plates which is a hazardous substance. A new plating will be used for these parts and gradually introduced over the next 12 months. For more information on any of these topics, please contact our Clamp Product Specialist, David Eymold at deymold@stauffusa.com. 3 capacity of product specialist and is responsible for test and diagtronics products. We look forward to continued product growth with this product line. Stauff Brazil News Filtration News Catherine Finely Melissa recently joined Stauff as our newest customer service rep and will be responsible for OEM sales. Thank you all for your patience during this time of transition. It is our goal that Stauff sales group will be the best in the business. Valve News General News If you have any questions or comments please contact Mike Thieleman, Customer Service Supervisor at mthieleman@stauffusa.com or Peter Martin, Sales Operations Mgr at pmartin@stauffusa.com. Stauff News Contact panderton@stauffusa.com if you have need of further information on this. Also in this edition: Customer Service Buzz - USA There are many updates to report since the last news letter. 2007 has provided some personnel changes as we look forward to continued and improved service. We are glad to have Greg Steiner back at Stauff. After 6 months in Florida, Greg couldn't resist the urge to get back to action with us. Sadly after 22 years of service, Catherine Finely has retired. Thanks Catherine for your commitment to excellence while servicing Stauff customers! We wish you an enjoyable retirement, you will be missed. Unfortunately Donna DiSalvo has left Stauff after six years of service for personal reasons; we all wish Donna a wonderful future. Please welcome the addition of Chris Compitello , Carolyn Kuchenmeister , Jessica Leonforte, Jonathan Robinson and Melissa Thieleman to your custo-mer service crew. Chris is responsible for distribution customer service and has been with us for 11 months. Carolyn joined us in Feb 2007 as our receptionist and marketing assistant replacing Jessica. Jessica is handling Catherine's old customer base in the role of distribution sales. Jonathan joined us in March with the I hope that the business climate is still proving to be good for all of you as we move to the middle of 2007. The Northern part of our territory (USA and Canada) still continues to grow, but at a lower level than we have seen over the past three years. South America and especially Brazil is moving ahead at a very rapid rate - long may it continue. 6 page Laser Particle Monitor Stauff introduces the SPG-DIGI Gauge Kits 2007: The Year of the Rubber Clamp 2 page Local Solutions for Condition Monitoring... #3 WELCOME to #3 Stauff News. 3 STAUFF page Clamp Corner Stauff Americas Year 2007 • Edition Nº 3 4 page New products • Updates • Ball Valves • Filters • Diagtronics • Accessories • Clamps • Test • 5 page Product News New products • Updates • Ball Valves • Filters • Diagtronics • Accessories • Clamps • Test • 5 page Product News 6 Worldwide The Stauff Group continues to expand at a rapid rate as the markets in Europe and Asia continue to increase at a 20%+ rate. April saw Stauff exhibit in the two major European Shows with the Hannover in mid-April, immediately followed by the BAUMA Construction and Mining Show in Munich. Both shows had an excellent turnout with good representation from all parts of the world allowing Stauff to show a range of the new products developed over the past two years, such as the Buega clamp, additional filter product and the new global website. Stauff News 1 Stauff News Stauff USA re-organizes the regional sales group International News • Continuous improvement Stauff USA Business still continues to be good in the USA, but not at the levels that we have seen over the past three years. Our warehouse re-organization is now 70% complete with the layout and re-classification of all the bin locations now complete. The final stage will be the “go-live” of the wireless warehouse which is now expected to be late June 2007. With the experience obtained both at the Filtration Division in Ann Arbor and Stauff Canada, we do not expect too many major surprises. We continue to improve our injection molding tools with the arrival of the new molds for the US style twin series Group 3, and the AG-2 and AG-3 Multi-purpose clamps. We are looking at reviewing other product with the potential of moving production back to the USA to help take advantage of the effects of the declining dollar against the Euro. Our organization continues to develop as we strive to improve our response to you, our customer base. • Split of the Sales Team into two groups: OEM and Distribution headed by two seasoned professionals - Mike Gorecki and John Hudson. • The appointment of Jon Robinson as a Product Specialist for Test and Diagnostics which will allow us to put increasing concentration on this important sector of our business and allowing Peter Koch to spend more time on Ball Valves and Accumulators. • The retirement of Catherine Finley after over 22 years of superb service with Stauff. She will be sorely missed by her loyal group of customers. This and other changes that we have needed to make in Customer Service will mean that this Department has a very new look to it. Thank you for your continued support and we try to improve both our service and our product offering to you. We really appreciate your efforts in completing the Customer Satisfaction Surveys and this does help give us direction in areas that we need to improve. Investing in infrastructure and products Stauff Canada Stauff Canada continues to grow even with the extreme challenges that face the Canadian economy with the downturn in the Automotive Sector that is forecast to decline by 2.5 to 3% in 2007. This has had an impact on both the Ontario and Quebec marketplaces. But, thanks to your efforts, we have continued to grow as you find new applications for the Stauff Range of Products. The demands of the Oil Sector in Alberta has certainly given us a nice balancing effect. Even with the talk of gloom in the market, Stauff Canada continues to invest in our infrastructure and product. • We intend to implement a B2B software in the last quarter of 2007 which will allow our distribution direct order entry and stock checking ability. This will surely help as we all look to take costs out of the supply chain. • We will continue to add new product and services to our existing range with the new range of clamps designed for the mobile market, new transducers (later in 2007) and test kits. On the personnel side, we have also had some events of note: • Curtis Barnes, from the warehouse and his wife Tammy gave birth to a daughter Aalijah - Congratulations to them! • John Ibasco, from Customer Service took the plunge and married Tess in March 2007. • A special mention need also to go to Brett O'Neill who passed another milestone by completing his 12th year with Stauff Canada. Brett was one of our original employees when Stauff Canada was started in 1995. • Congratulations also to Andrew Parkins from the warehouse who will be attending Centennial College in the Fluid Power Technologist Program in September 2007. Effective January 1, 2007, the Stauff Regional Sales Group was re-structured into two groups. • An OEM Group to focus more on the Global OEM Accounts operating in North America under the leadership of Mike Gorecki. • A Distribution Group to focus more on the needs of our distributor Partners led by John Hudson. Rapid Growth Stauff Brazil Stauff Brasil Ltda. has moved ahead very rapidly as a result of very strong growth during the first four months of 2007. This has been driven by the robust mobile manufacturing sector in Brasil and continued investment in infrastructure in the steel, oil and gas and mining sectors together with our continual development in local manufactured product such as filler breathers and clamp metal components which are not only used domestically, but also exported to Stauff Group Companies worldwide. This rapid growth has meant that we have needed to strengthen our inside support team to ensure that you continue to be given the best service possible. • Jacson Vunes Barreto has been hired to help develop our IT structure. • Fatima Regina Sabione Oliveira, a former Stauff Brasil employee as re-hired to help with the developing metal breather production. • To increase our inside Sales Support, Claudinele Lobato Viegas was hired in Inside Sales and Tatiane Cristina Machado as the new telephone operator. The OEM Group consists of: Bruce Arnott who will handle distribution and market development for the states of Minnesota, Wisconsin and U.P., North and South Dakota and Nebraska. His key OEM Accounts will be CNH, JCB, Kobelco, Terex, and Thermo-King. Perry Hartman who will handle distribution and market development for the states of Illinois, Iowa, Missouri and Kansas. His key OEM Accounts will be Deere, Caterpillar and AGCO. After two years of field tests Stauff Brazil leads the way with Filtration Development in the Sugar Cane Industry Mike Gorecki will assume a supporting role in the 9 state region together with responsibility for the development of the key OEM accounts Volvo, Komatsu and Liebherr. During March 2007, Stauff Brasil was invited to participate in the 9th Seminar for Technology and Production of Sugar Cane in Ribeirao Preto, SP. During a presentation to over 450 Industry personnel, Stauff presented the results of two years of field tests. Key OEM Team objectives are to manage and develop our OEM sales in the Central region through our Distribution Channel and also develop our sales to key Global Accounts in North America that are handled on a Stauff direct basis. With Stauff pressure, return line filters with glass fiber media and by-pass filtration from RMF instead of the standard cellulose elements, the contamination level was reduced from ISO 20/14 (approx. 10,000 solid particles per 1 ml) to a level ISO 16/10 - a reduction by a factor of 15. This gives ideal working conditions for a hydraulic systems. The Distribution Group consists of: John Hudson, who apart from having responsibility for the Group is also responsible for the states of Texas, Oklahoma and New Mexico. Stauff also executed field tests with RMF Offline filter systems installed as an aftermarket kits on sugar cane harvesters. The results were excellent. Brian Anderson takes over responsibility for the complete Western Region comprising the states of Montana, Wyoming, Colorado, Idaho, Utah, Arizona, Nevada, Washington, Oregon and California. All field installations were closely monitored by using the Stauff LASPAC-1 Laser Particle Counter which has proven itself as an extremely accurate and practical field measurement tool. Paul Lexow, with responsibility for the states of Michigan, Indiana, Ohio and Western PA, West Virginia, Kentucky and New York. Ben Murray, our new Regional Manager with responsibility for the states previously handled by Harry Conn, including Virginia, North Carolina, South Carolina, Tennessee, Georgia, Florida, Arkansas, Mississippi, Alabama and Louisiana. Ben joined Stauff after six years experience in field sales for a manufactu-rer of pneumatic valves sold exclusively through distribution. For more detailed information on this, contact José Roberto Píccolo at jroberto@stauffbrasil.com or Cam MacNeil in North America at cmacneil@stauffusa.com. • Michele Medeiros dos Passos was promoted from telephone operator to the financial department. The key objective of the D-Team is to increase the quality and quantity of field sales time with our Distribution, increase training for our distributors and improve our Distributor relationships. This should mean additional business for both Stauff and our Distributor Partners. We are looking forward to another record year in 2007. Best of luck to all of you for the balance of 2007 and thanks for the support in helping us grow on a consistent basis over the last 12 years! 2 Stauff News Picture of application with our special HBV-CNG type valves . Stauff News 4 Valves News Stauff Corporation moving into the “Alternative-Fuel” industry. For almost 30 years, Stauff Corporation has had a reputation of providing the hydraulic industry with ball valves of the highest quality available. This reputation has “leaked” into the AlternativeFuel Industry: more specifically the Compressed Natural Gas (CNG) Industry. Working with local Transit Authorities, special ball valves were developed for CNG fuelling stations servicing buses running on Compressed Natural Gas. Made of stainless steel, rated at 6000 psi minimum working pressures at 450 degrees Fahrenheit with no less than a 4:1 safety factor were developed. Available in sizes 1/2” to 1”, our special HBV-CNG type valves can be supplied for manual or for fully automated operation, utilizing pneumatic actuators. Internal testing allows Stauff to expect a cycle life that is at least 2 to 3 times longer than that of competition. Do you have any such applications in your territory?? For further information, please contact Peter Koch at pkoch@stauffusa.com. Stauff News 5 Stauff News Stauff USA re-organizes the regional sales group International News • Continuous improvement Stauff USA Business still continues to be good in the USA, but not at the levels that we have seen over the past three years. Our warehouse re-organization is now 70% complete with the layout and re-classification of all the bin locations now complete. The final stage will be the “go-live” of the wireless warehouse which is now expected to be late June 2007. With the experience obtained both at the Filtration Division in Ann Arbor and Stauff Canada, we do not expect too many major surprises. We continue to improve our injection molding tools with the arrival of the new molds for the US style twin series Group 3, and the AG-2 and AG-3 Multi-purpose clamps. We are looking at reviewing other product with the potential of moving production back to the USA to help take advantage of the effects of the declining dollar against the Euro. Our organization continues to develop as we strive to improve our response to you, our customer base. • Split of the Sales Team into two groups: OEM and Distribution headed by two seasoned professionals - Mike Gorecki and John Hudson. • The appointment of Jon Robinson as a Product Specialist for Test and Diagnostics which will allow us to put increasing concentration on this important sector of our business and allowing Peter Koch to spend more time on Ball Valves and Accumulators. • The retirement of Catherine Finley after over 22 years of superb service with Stauff. She will be sorely missed by her loyal group of customers. This and other changes that we have needed to make in Customer Service will mean that this Department has a very new look to it. Thank you for your continued support and we try to improve both our service and our product offering to you. We really appreciate your efforts in completing the Customer Satisfaction Surveys and this does help give us direction in areas that we need to improve. Investing in infrastructure and products Stauff Canada Stauff Canada continues to grow even with the extreme challenges that face the Canadian economy with the downturn in the Automotive Sector that is forecast to decline by 2.5 to 3% in 2007. This has had an impact on both the Ontario and Quebec marketplaces. But, thanks to your efforts, we have continued to grow as you find new applications for the Stauff Range of Products. The demands of the Oil Sector in Alberta has certainly given us a nice balancing effect. Even with the talk of gloom in the market, Stauff Canada continues to invest in our infrastructure and product. • We intend to implement a B2B software in the last quarter of 2007 which will allow our distribution direct order entry and stock checking ability. This will surely help as we all look to take costs out of the supply chain. • We will continue to add new product and services to our existing range with the new range of clamps designed for the mobile market, new transducers (later in 2007) and test kits. On the personnel side, we have also had some events of note: • Curtis Barnes, from the warehouse and his wife Tammy gave birth to a daughter Aalijah - Congratulations to them! • John Ibasco, from Customer Service took the plunge and married Tess in March 2007. • A special mention need also to go to Brett O'Neill who passed another milestone by completing his 12th year with Stauff Canada. Brett was one of our original employees when Stauff Canada was started in 1995. • Congratulations also to Andrew Parkins from the warehouse who will be attending Centennial College in the Fluid Power Technologist Program in September 2007. Effective January 1, 2007, the Stauff Regional Sales Group was re-structured into two groups. • An OEM Group to focus more on the Global OEM Accounts operating in North America under the leadership of Mike Gorecki. • A Distribution Group to focus more on the needs of our distributor Partners led by John Hudson. Rapid Growth Stauff Brazil Stauff Brasil Ltda. has moved ahead very rapidly as a result of very strong growth during the first four months of 2007. This has been driven by the robust mobile manufacturing sector in Brasil and continued investment in infrastructure in the steel, oil and gas and mining sectors together with our continual development in local manufactured product such as filler breathers and clamp metal components which are not only used domestically, but also exported to Stauff Group Companies worldwide. This rapid growth has meant that we have needed to strengthen our inside support team to ensure that you continue to be given the best service possible. • Jacson Vunes Barreto has been hired to help develop our IT structure. • Fatima Regina Sabione Oliveira, a former Stauff Brasil employee as re-hired to help with the developing metal breather production. • To increase our inside Sales Support, Claudinele Lobato Viegas was hired in Inside Sales and Tatiane Cristina Machado as the new telephone operator. The OEM Group consists of: Bruce Arnott who will handle distribution and market development for the states of Minnesota, Wisconsin and U.P., North and South Dakota and Nebraska. His key OEM Accounts will be CNH, JCB, Kobelco, Terex, and Thermo-King. Perry Hartman who will handle distribution and market development for the states of Illinois, Iowa, Missouri and Kansas. His key OEM Accounts will be Deere, Caterpillar and AGCO. After two years of field tests Stauff Brazil leads the way with Filtration Development in the Sugar Cane Industry Mike Gorecki will assume a supporting role in the 9 state region together with responsibility for the development of the key OEM accounts Volvo, Komatsu and Liebherr. During March 2007, Stauff Brasil was invited to participate in the 9th Seminar for Technology and Production of Sugar Cane in Ribeirao Preto, SP. During a presentation to over 450 Industry personnel, Stauff presented the results of two years of field tests. Key OEM Team objectives are to manage and develop our OEM sales in the Central region through our Distribution Channel and also develop our sales to key Global Accounts in North America that are handled on a Stauff direct basis. With Stauff pressure, return line filters with glass fiber media and by-pass filtration from RMF instead of the standard cellulose elements, the contamination level was reduced from ISO 20/14 (approx. 10,000 solid particles per 1 ml) to a level ISO 16/10 - a reduction by a factor of 15. This gives ideal working conditions for a hydraulic systems. The Distribution Group consists of: John Hudson, who apart from having responsibility for the Group is also responsible for the states of Texas, Oklahoma and New Mexico. Stauff also executed field tests with RMF Offline filter systems installed as an aftermarket kits on sugar cane harvesters. The results were excellent. Brian Anderson takes over responsibility for the complete Western Region comprising the states of Montana, Wyoming, Colorado, Idaho, Utah, Arizona, Nevada, Washington, Oregon and California. All field installations were closely monitored by using the Stauff LASPAC-1 Laser Particle Counter which has proven itself as an extremely accurate and practical field measurement tool. Paul Lexow, with responsibility for the states of Michigan, Indiana, Ohio and Western PA, West Virginia, Kentucky and New York. Ben Murray, our new Regional Manager with responsibility for the states previously handled by Harry Conn, including Virginia, North Carolina, South Carolina, Tennessee, Georgia, Florida, Arkansas, Mississippi, Alabama and Louisiana. Ben joined Stauff after six years experience in field sales for a manufactu-rer of pneumatic valves sold exclusively through distribution. For more detailed information on this, contact José Roberto Píccolo at jroberto@stauffbrasil.com or Cam MacNeil in North America at cmacneil@stauffusa.com. • Michele Medeiros dos Passos was promoted from telephone operator to the financial department. The key objective of the D-Team is to increase the quality and quantity of field sales time with our Distribution, increase training for our distributors and improve our Distributor relationships. This should mean additional business for both Stauff and our Distributor Partners. We are looking forward to another record year in 2007. Best of luck to all of you for the balance of 2007 and thanks for the support in helping us grow on a consistent basis over the last 12 years! 2 Stauff News Picture of application with our special HBV-CNG type valves . Stauff News 4 Valves News Stauff Corporation moving into the “Alternative-Fuel” industry. For almost 30 years, Stauff Corporation has had a reputation of providing the hydraulic industry with ball valves of the highest quality available. This reputation has “leaked” into the AlternativeFuel Industry: more specifically the Compressed Natural Gas (CNG) Industry. Working with local Transit Authorities, special ball valves were developed for CNG fuelling stations servicing buses running on Compressed Natural Gas. Made of stainless steel, rated at 6000 psi minimum working pressures at 450 degrees Fahrenheit with no less than a 4:1 safety factor were developed. Available in sizes 1/2” to 1”, our special HBV-CNG type valves can be supplied for manual or for fully automated operation, utilizing pneumatic actuators. Internal testing allows Stauff to expect a cycle life that is at least 2 to 3 times longer than that of competition. Do you have any such applications in your territory?? For further information, please contact Peter Koch at pkoch@stauffusa.com. Stauff News 5 Rubber Insert Clamp Body • 8700 PSI / 0-600 bar digital pressure gauge • Test 20 direct gauge adapter • Maintenance technicians are alerted to changes in particle contamination levels in a machine’s fluid by the particle counts indicated. • Cumulative particle concentration information at >4 µm (c), >6 µm (c), >14 µm (c) and larger sizes >21 µm (c). • Applicable to the ISO 4406, ISO 11943 and ISO 11171 requirements for optical particle counters. • Direct reading or download to PC. For more information and application assistance, please contact Stauff Filtration at cmacneil@stauffusa.com. In an effort to cater for the demands of the key global OEM's, Stauff put together a team comprising of Product Specialists from the major group companies worldwide to harmonise the Stauff clamp part numbers. Wherever and whenever our clamps are needed, they can now be ordered in any part of the world, in any language by using the same global nomenclature. In an effort to help you, our customers become familiarized with the new part numbers a Poster has been designed to lead you through our part numbers in a simple and logical way. Please contact STAUFF or your local STAUFF distributor to get some posters. • 7/16 UNF test point • Parker style quick-disconnect fitting The full kit (SMB20-A1-DIGI) will include: • 8700 PSI / 0-600 bar digital pressure gauge • Test 20 direct gauge adapter • Test 20 union • 1/8 NPT test point • 1/4 NPT test point LBBU Clamps Model LPT - 0 New Clamp Poster The basic kit (SMB20-A2-DIGI) will include: Heavy Series This product has been well received, but there has been a great demand for the use of softer materials for the clamp body in a clamp assembly. Stauff Corporation will meet the demands of the industry by releasing the following LBBU Clamp Product Line. • Laser based 4-channel inline particle monitor for the continuous monitoring of particle contamination in hydraulic and lube oils. Marketing Highlight These new digital gauge kits are ideal for the end user who requires the kind of precision that only digital instrumentation can offer, as well as the added versatility that comes with every Stauff test kit. These test kits will combine the SPG-DIGI gauge, which is a valuable tool for trouble shooting pressure spikes in any hydraulic system, and the Stauff test points, which are the benchmark of quality for test point fittings. There will be two kits offered. A simple gauge kit that will suite the basic needs of testing and trouble shooting hydraulic systems, and a full kit that will also include several types of port connections to adapt to most any hydraulic system. • 7/16 UNF test point • 9/16 UNF test point • Parker style quick-disconnect fitting • 60” test hose All of this is enclosed in an easy to carry, protective storage case. If the standard kit does not cover your requirements, a customized kit can easily be produced. Please contact your Stauff customer service rep for more details. The material of the clamp body of the LBBU Clamps is Thermo Plastic Elastomer (TPE). The LBBU Clamps are available for one hole and two hole applications. Bore Diameters range is from 1/4” to 1”. The hardware for the LBBU clamps will be available in Carbon Steel with UNC and Metric Bolts. Larger bolts are available for high-vibration applications. The LBBU Clamps will have four Assembly Styles: Weld Plate/Cover Plate (pictured on left), Cover Plate/Bolt (pictured on right), Cover Plate and Rail Mounted Style. General News Awards • IT • Customer Service • Trade Shows • For future developments, Stauff will be adding custom molded Rubber Clamps to complement our expanding custom clamp product line. Don't forget that Stauff has the ability to produce machined clamps for small production runs, and “Flexi” clamps for larger production runs. ISO News Stauff Corporation Customer Service Representative Larry Cannizzaro was awarded “Suggestion of the Quarter” for his idea to simplify contact record keeping. Stauff had an excellent re-registration audit in January of 2007 encompassing both Stauff Corporation and Stauff Filtration. Copies of our updated ISO9001:2000 certificate valid through December 2009 are now available by contacting mhanham@stauffusa.com. Customer Satisfaction Surveys have been distributed to a random sampling of Stauff’s customers. If you would like to participate in our survey and did not receive a questionaire, please contact Melissa Hanham at mhanham@stauffusa.com or by phone at 201-389-1144. We appreciate your input and use your responses to direct our efforts going forward. Thank you for your help. Clamp Corner International News Stauff moves away from yellow zinc plating on the clamp metal harware Have you been losing sleep trying to make sure all of your products are free of hazardous materials, and in compliance with RoHS (Restriction of Hazardous Substances) regulation? You can now take comfort in knowing that Stauff clamps have taken the necessary steps to move away from these restricted materials containing Hexavalant Chromium such as the Yellow Zinc Plating (Stauff W3 Finish Code), mainly found on the cover plates for the Standard and Twin Clamps, Stacking Bolts, and Safety Locking Plates which is a hazardous substance. A new plating will be used for these parts and gradually introduced over the next 12 months. For more information on any of these topics, please contact our Clamp Product Specialist, David Eymold at deymold@stauffusa.com. 3 capacity of product specialist and is responsible for test and diagtronics products. We look forward to continued product growth with this product line. Stauff Brazil News Filtration News Catherine Finely Melissa recently joined Stauff as our newest customer service rep and will be responsible for OEM sales. Thank you all for your patience during this time of transition. It is our goal that Stauff sales group will be the best in the business. Valve News General News If you have any questions or comments please contact Mike Thieleman, Customer Service Supervisor at mthieleman@stauffusa.com or Peter Martin, Sales Operations Mgr at pmartin@stauffusa.com. Stauff News I hope that the business climate is still proving to be good for all of you as we move to the middle of 2007. The Northern part of our territory (USA and Canada) still continues to grow, but at a lower level than we have seen over the past three years. South America and especially Brazil is moving ahead at a very rapid rate - long may it continue. Contact panderton@stauffusa.com if you have need of further information on this. Also in this edition: Customer Service Buzz - USA There are many updates to report since the last news letter. 2007 has provided some personnel changes as we look forward to continued and improved service. We are glad to have Greg Steiner back at Stauff. After 6 months in Florida, Greg couldn't resist the urge to get back to action with us. Sadly after 22 years of service, Catherine Finely has retired. Thanks Catherine for your commitment to excellence while servicing Stauff customers! We wish you an enjoyable retirement, you will be missed. Unfortunately Donna DiSalvo has left Stauff after six years of service for personal reasons; we all wish Donna a wonderful future. Please welcome the addition of Chris Compitello , Carolyn Kuchenmeister , Jessica Leonforte, Jonathan Robinson and Melissa Thieleman to your custo-mer service crew. Chris is responsible for distribution customer service and has been with us for 11 months. Carolyn joined us in Feb 2007 as our receptionist and marketing assistant replacing Jessica. Jessica is handling Catherine's old customer base in the role of distribution sales. Jonathan joined us in March with the #3 WELCOME to #3 Stauff News. 6 page The buzz word for clamp material for 2007 is rubber. In the past, the Stauff Corporation has supplied clamps with a rubber insert surrounded by a plastic clamp body. This design helped expand the Standard, Heavy and Heavy Twin Clamp Products. 2 page Laser Particle Monitor Stauff introduces the SPG-DIGI Gauge Kits 2007: The Year of the Rubber Clamp 3 STAUFF page Clamp Corner Local Solutions for Condition Monitoring... Stauff Americas Year 2007 • Edition Nº 3 4 page New products • Updates • Ball Valves • Filters • Diagtronics • Accessories • Clamps • Test • 5 page Product News New products • Updates • Ball Valves • Filters • Diagtronics • Accessories • Clamps • Test • 5 page Product News 6 Worldwide The Stauff Group continues to expand at a rapid rate as the markets in Europe and Asia continue to increase at a 20%+ rate. April saw Stauff exhibit in the two major European Shows with the Hannover in mid-April, immediately followed by the BAUMA Construction and Mining Show in Munich. Both shows had an excellent turnout with good representation from all parts of the world allowing Stauff to show a range of the new products developed over the past two years, such as the Buega clamp additional filter product and the new global website. Stauff News 1