RAD`s Video Interpreting Service leaflet

RAD Interpreting
Communicating with Deaf people
Video Interpreting Services
Together with Deaf people; creating a better future
About RAD
Founded in 1841, the Royal Association for Deaf people
promotes equality for Deaf people through the provision
of accessible services:
•
Information, Advice and Guidance
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Advocacy
•
Children and Families
•
Youth and Transition
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Employment and Skills
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Social Care and Community Support
•
Community Development
•
Interpreting
Video Interpreting at RAD
RAD’s video interpreting service works to ensure that RAD is
responsive to the different communication needs and demands of the
Deaf Community.
British Sign Language (BSL)/English interpreting has traditionally taken
place with everyone in the same room but for short or emergency
appointments and meetings, this can be difficult in terms of financial
cost or finding an available interpreter.
Via our video interpreting service RAD is able to offer access to
interpreters for short conversations or emergency appointments via a
webcam.
What is video interpreting?
Just as in face: face appointments, the interpreter will relay (interpret)
the conversation into both English and BSL.
The service can be used in two different ways:
i. Deaf and hearing people in the same room, with the
interpreter working remotely – Video Relay Interpreting (VRI)
RAD Interpreting
RAD Interpreting offers a high quality, professional and competitively
priced service. We are experts in providing communication services
to deaf people:
ii. No-one is in the same location; everyone is connecting
remotely – Video Relay Service (VRS)
When to use video interpreting
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British Sign Language/ English Interpreters
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Deaf Interpreters
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Translation
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Lipspeakers
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Speech-To-Text-Reporters
Our Booking Co-ordinators will advise on the best use of video
interpreting but as a guide, we suggest that it can be used in the
following situations:
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Note-takers
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Short meetings and conversations in the workplace
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Deafblind Interpreters working with Deafblind Manual, Visual
Frame, hands-on and Social Haptic Communication
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Emergency situations/appointments
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Video Interpreting
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Accessing drop-in services
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Basic information, advice and guidance
RAD recommends that video interpreting is not used to replace face:
face meetings – there are some appointments that will always need
the interpreter to be in the same room as everyone.
About RAD’s video interpreting service
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Available from 8am - 6pm
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Delivers flexible on-demand services after 6pm
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Pre-agreed pricing structures to suit your needs
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For more information on our pricing and how to access the
service please contact our Booking Co-ordinators
RAD Interpreting is committed to ensuring that deaf people have access
to high quality communication support at all times of the day and night.
We only use professionals registered with the NRCPD (National Registers
of Communication Professionals working with Deaf and Deafblind people).
Any profit made by RAD Interpreting goes back to the Deaf Community
by supporting the work of RAD in empowering deaf people.
To contact us:
RAD Interpreting
Century House South,
Riverside Office Centre,
North Station Road,
Colchester,
Essex,
CO1 1RE
Voice: 0845 688 2626
Text phone: 0845 688 2628
Fax: 0845 688 2627
SMS: 07974 325 563
(24 hour emergency service)
Email: interpreting@royaldeaf.org.uk
MSN: feedback@royaldeaf.org.uk
Website: www.royaldeaf.org.uk
@royaldeaf
/groups/royaldeaf
/RoyalDeaf
/royal-association-for-deaf-people
Patron: Her Majesty The Queen | Founded 1841
Registered Charity No. 1081949
Company registered in England No. 3973353