NSW ERP 2014 - Northside Water Service Ltd.

NSW ERP 2014 - Northside Water Service Ltd.

P.O. Box 2501, Vanderhoof, B.C. V0J 3A0
Phone: (250) 567-9288 Cell: (250) 567-0095
Email: nswater@telus.net
Emergency
Response
Plan
June 1st, 2014
Northside Water Service Ltd.
Emergency Response Plan
Table of Contents
Introduction…………………………………………………………………………………………………………………….Page 3
Communication…………………………………………………………………………………………………………….…Page 4
List of Potential Emergency Situations…………………………………………………………………………....Page 5
 Power Failure………………………………………………………………………………………..…….Page 6
 Power Failure Checklist………………………………………......................Page 7
 Procedure for Long Term Power Failure…………….……………..…….Page 8
 Power Failure Pump House #1 Start Up Procedure………….……. Page 9
 Power Failure Pump House #2 Start Up Procedure…….………....Page 10
 Broken Water Main………………………………………………………………......................Page 11
 Guideline When Repairing Existing Water mains…………….…….Page 12
 Contamination of Source Bacteriological…………………………….……………………..Page 13
 Loss of Source…………………………………………………………………….……………………..Page 14
 Backflow or Siphonage…………………………………………………….………………………..Page 15
 Excerpts for best practises in the event of Backflow……………..Page 16
 Pump Failure……………………………………………………………………….………………….…Page 17
 Fire…………………………………………………………………………….……………………….……..Page 18
 Vandalism……………………………………………………………………….………………….……..Page 19
Personnel Contact List…………………………………………………………………………………….…………....Page 20
List of Contacts…………………………………………………………………………………….……………………..…Page 21
Pump House #1……………………………………………………………………….………………………………..…..Page 22
Components inside Pump House #1………………………………………………………..…………..Page 23
Components inside Pump House #1……………………………………………………….….………..Page 24
Components inside Pump House #1……………………………………………………….…….……..Page 25
Reservoirs #1 and #2…………………………………………………………………………………………..…………Page 26
Pump House #2……………………………………………………………………………………………………..………Page 27
Components inside Pump House #2………………………………………………………….…………Page 28
Quonset………………………………………………………………………………………………………………..……….Page 29
Road Signs……………………………………………………………………………………………………………..……...Page 30
Boil Water Advisory Template…………………………………………………………………………………..…..Page 31
Map of Northside Water Service Facility………………………………………………………………....……Page 32
Map of High Risk Facilities……………………………………………………………………….......................Page 33
Map of Critical Control Points………………………………………………………………….......................Page 34
2
Northside Water Service Ltd.
Emergency Response Plan
Introduction
Northside Water Service is a WS2 System which services from approximately 220
connections and a population of approximately 1000. Mainly residential homes as
well as St John Hospital, Stuart Nechako Manor, Omineca Medical Clinic, Nechako
View Seniors Home, Omineca Mobile Home Park, Health Unit, College of New
Caledonia and 3 apartment complexes.
The Drinking Water Protection Act requires a water supplier to monitor and
protect its drinking water. This plan is to provide guidelines that will minimize
disruption of normal customer services and protect public health and safety if an
incident should occur.
Our ability to respond rapidly and correctly in the event of an emergency will help
prevent unnecessary problems, and help protect our customers.
3
Northside Water Service Ltd.
Emergency Response Plan
Communication
Public
Depending on the emergency situation at hand and the location, would determine
the communication necessary. The affected users will be notified, by telephone. If
the entire system is at risk, all users will be notified by Radio, telephone, door to
door notices and road signs will be strategically placed (See page 30). The persons
in charge of the high risk facilities; St. John Hospital, Stuart Nechako Manor,
Omineca Medical Clinic, Health Unit, Nechako View Seniors Home, College of New
Caledonia and the Vanderhoof Christian Fellowship Church will be notified so they
can take the necessary measures to ensure the safety of their patients, tenants
and congregation.
Drinking Water-Environmental Health Officer Contact
Order of Calls:
1. Make all attempts to reach local EHO
Greg Tone - Work Cell 570-9193
Personal Cell 570-7212
Home
570-0060
2. If can’t be reach after several attempts to these numbers, please contact
Angela Wheeler - Personal Cell 570-7077
3. If unable to reach local EHO, call Medical Health Officer
(MHO) on call UHNBC Switchboard - 250-565-2000
4
Northside Water Service Ltd.
Emergency Response Plan
List of Potential Emergency Situations








Power Failure
Broken Water Main
Contamination of Source
Loss of Source
Backflow or Siphonage
Pump Failure
Vandalism
Fire
Actions.
Contacts.
5
Northside Water Service Ltd.
Emergency Response Plan
Power Failure
Actions:
 Auxiliary Diesel Motor Starts Up On Low Pressure Due to Power Failure.
 Which Then Notifies Necessary Personal That The Motor Is Running, Through
An Automated Telephone System.
 Refer to Pages 5& 6 Power Outage Check List.
 Contact BC Hydro If Outage Lasts Longer Than An Hour Or Was Not A
Scheduled Outage.
 Refer to Page 7 & 8 Long Term Power Failure → Pump House #1 & #2 Engine
Start Up Procedure.
 Notify Environmental Health Officer (EHO) If Interruption Is Not Short Term.
 Notify All Users.
 Contact Local Media
 Telephone
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 BC Hydro
Wil Van Den Born
250-567-0498
 BC Hydro
Denis Mcarthy
250-961-9061
 Electrician
Jim Hardy
250-567-2888/8877
 Environmental Health Officer Greg Tone
250-567-6153/570-7212
 Health Services Administrator April Hughes
250-567-8696
 Medical Clinic
250-567-2201
 Local Radio Station
The Wolf
250-567-4914
 PG Radio
94X
250-563-9944
 CNC
250-567-3200
 Rynic
Lori or Dan
250-567-5206/570-9591
 Nechako View Senior Home
Gil
250-570-2516
 Omineca Mobile Home Park
Pearl
250-564-5380
 Reid Apartments
Rynic
250-567-5206
 McIntosh Appartments
Allana
250-567-6739
 Dist. Of Vanderhoof
Ian Leslie
250-567-7418
 Omineca Express
250-567-9285
 Water
Technopure
250-699-6688
6
Northside Water Service Ltd.
Emergency Response Plan
POWER FAILURE CHECK LIST
1. 110 is on, but 3 phase is out: check fuses in pump
house and quonset.
2. Check Phase protector control.
3. No Power at all: 110 and 3 Phase CALL BC HYDRO
BC Hydro
Wil Van Den Born
250-567-0498
BC Hydro
Denis Mcarthy
250-961-9061
Electrician Jim Hardy
250-567-2888
250-567-8877
4. DO NOT START Pump motors until 3 phase has been
checked.
5. When doing restart: use 10 HP pump for checking 3
phase power.
6. Turn on 40 HP well pump last.
7
Northside Water Service Ltd.
Emergency Response Plan
PROCEDURE FOR LONG TERM POWER FAILURE
1. VISUALLY check water level in reservoir, and check
pressure gauge.
2. Depending on reservoir level →below 60% :
 Switch well turbine pump to OFF position, including
main disconnect switch.
 Start Engine in PUMP HOUSE #2 (start up
procedure located on the wall or page 8 of ERP).
 Worst case scenario Engine on Pump House #2
Fails, start Engine in Pump House #1 (start up
procedure located on wall or page 7 of ERP).
3. MAINTAIN RESERVOIR LEVEL ABOVE 60%.
8
Northside Water Service Ltd.
Emergency Response Plan
POWER FAILURE → PUMP HOUSE #1 → BLUE ENGINE:
WELL PUMP START UP PROCEDURE
1. Be sure 150 AMP turbine switch is OFF located on the
wall.
2. Connect Battery Cable.
3. Prime engine with fuel → Switch for ignition on →
Orange light on.
4. Start engine run for approx. 5 minutes to warm up.
5. STOP ENGINE → Install 2 red bolts in turbine drive.
6. Restart engine → Set speed to
RPM.
7. MAINTAIN CONSTANT WATCH ON ENGINE →
Water Temperature, Oil Pressure, Engine Speed and
Reservoir Level.
9
Northside Water Service Ltd.
Emergency Response Plan
POWER FAILURE → PUMP HOUSE #2 ENGINE #2:
WELL PUMP START UP PROCEDURE
1. Be sure 150 AMP turbine switch is OFF located on the
wall.
2. Start engine run for approx. 5 minutes to warm up.
3. STOP ENGINE → Install 2 red bolts in turbine drive.
4. Restart engine → Push and hold red button till oil
pressure is up, release and let run. Set speed to RPM.
5. MAINTAIN CONSTANT WATCH ON ENGINE →
Water Temperature, Oil Pressure, Engine Speed and
Reservoir Level.
10
Northside Water Service Ltd.
Emergency Response Plan
Broken Water Main
Actions:
 Reduce Pressure, Yet Maintaining Enough Pressure to Prevent Backflow.
 Call Necessary Personnel for Repairs.
 Notify Affected Users.
 Telephone
 See Following Page for Guideline When Repairing Water Mains.
 Notify Environmental Health Officer (EHO) If Interruption Is Not Short Term.
 In the event of Backflow see page 15 for necessary steps.
 Notify Health Service Administrator.
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 Excavator
 Plumber
 BC Hydro
 Electrician
 Environmental Health Officer
 Health Services Administrator
 Medical Clinic
 Local Radio Station
 PG Radio
 CBC Radio
 CNC
 Rynic
 Nechako View Senior Home
 Omineca Mobile Home Park
 Reid Apartments
 McIntosh Appartments
 Dist. Of Vanderhoof
 Mayor
 Omineca Express
 Water
M4/Marvin
JC’S Water Works
Wil Van Den Born
Jim Hardy
Greg Tone
April Hughes
The Wolf
94X
Lori or Dan
Gil
Pearl
Rynic
Allana
Ian Leslie
Gerry Thiessen
Technopure
250-570-2646
250-567-0922
250-567-0498
250-567-2888/8877
250-567-6153/570-7212
250-567-8696
250-567-2201
250-567-4914
250-563-9944
1-866-306-4636
250-567-3200
250-567-5206/570-9591
250-570-2516
250-564-5380
250-567-5206
250-567-6739
250-567-7418
250-567-0567
250-567-9285
250-699-6688
11
12
Northside Water Service Ltd.
Emergency Response Plan
Contamination of Source →Bacteriological
Actions:
 Communicate and Confirm with Environmental Health Officer (EHO).
 Notify All Users → BOIL WATER ADVISORY use template on page 31
 Contact Local Media.
 Road Signs.
 Door to Door.
 Telephone.
 Notify Health Service Administrator.
 Disinfection of System as per Instructions and Guidelines From EHO.
 Notify Vanderhoof Mayor.
 Notify Vanderhoof District Public Works.
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 Environmental Health Officer Greg Tone
 Health Services Administrator April Hughes
 Medical Clinic
 Local Radio Station
The Wolf
 PG Radio
94X
 CBC Radio
 CNC
 Rynic
Lori or Dan
 Nechako View Senior Home
Gil
 Omineca Mobile Home Park
Pearl
 Reid Apartments
Rynic
 McIntosh Appartments
Allana
 Dist. Of Vanderhoof
Ian Leslie
 Mayor
Gerry Thiessen
 Omineca Express
 Water
Technopure
250-567-6153/570-7212
250-567-8696
250-567-2201
250-567-4914
250-563-9944
1-866-306-4636
250-567-3200
250-567-5206/570-9591
250-570-2516
250-564-5380
250-567-5206
250-567-6739
250-567-7418
250-567-0567
250-567-9285
250-699-6688
13
Northside Water Service Ltd.
Emergency Response Plan
Loss of Source
Actions:
 Ensure Pump is Shut Off.
 Communicate with Environmental Health Officer (EHO), For Best Course of
Action.
 Determine length of time to resolve.
 Notify All Users →WATER CONSERVATION IN AFFECT
 Contact Local Media.
 Telephone.
 Notify Fire Department.
 Notify Health Service Administrator.
 Notify Vanderhoof Mayor.
 Notify Vanderhoof District Public Works.
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 Environmental Health Officer
 Health Services Administrator
 Fire Department
 Medical Clinic
 Local Radio Station
 PG Radio
 CBC Radio
 CNC
 Rynic
 Nechako View Senior Home
 Omineca Mobile Home Park
 Reid Apartments
 McIntosh Appartments
 Dist. Of Vanderhoof
 Mayor
 Omineca Express
 Water
Greg Tone
April Hughes
Joe Pacheco
The Wolf
94X
Lori or Dan
Gil
Pearl
Rynic
Allana
Ian Leslie
Gerry Thiessen
Technopure
250-567-6153/570-7212
250-567-8696
250-567-2616/7755
250-567-2201
250-567-4914
250-563-9944
1-866-306-4636
250-567-3200
250-567-5206/570-9591
250-570-2516
250-564-5380
250-567-5206
250-567-6739
250-567-7418
250-567-0567
250-567-9285
250-699-6688
14
Northside Water Service Ltd.
Emergency Response Plan
Backflow or Back Siphonage
Actions:
 Notify Environmental Health Officer (EHO).
 Determine if there is a Bacteriological Contamination
 If Bacteriological Notify All Users →BOIL WATER ADVISORY use template on page 29
 Contact Local Media.
 Road Signs.
 Door to Door.
 Telephone.
 Notify Health Service Administrator.
 Notify Vanderhoof Mayor.
 Notify Vanderhoof District Public Works.
 Arrange For Alternate Water Source (If Necessary).
 Purge and Disinfect Lines as per Instructions and Guidelines From EHO After
Corrections Have Been Made.
 See Following Page for Best Practises in Preventing and in the Event of
Backflow.
Emergency Contact List:
 Environmental Health Officer Greg Tone
 Health Services Administrator April Hughes
 Medical Clinic
 Local Radio Station
The Wolf
 PG Radio
94X
 CBC Radio
 CNC
 Rynic
Lori or Dan
 Nechako View Senior Home
Gil
 Omineca Mobile Home Park
Pearl
 Reid Apartments
Rynic
 McIntosh Appartments
Allana
 Dist. Of Vanderhoof
Ian Leslie
 Mayor
Gerry Thiessen
 Omineca Express
 Water
Technopure
250-567-6153/570-7212
250-567-8696
250-567-2201
250-567-4914
250-563-9944
1-866-306-4636
250-567-3200
250-567-5206/570-9591
250-570-2516
250-564-5380
250-567-5206
250-567-6739
250-567-7418
250-567-0567
250-567-9285
250-699-6688
15
16
Northside Water Service Ltd.
Emergency Response Plan
Pump Failure
Actions:
 Contact Necessary Personnel for Repairs.
 Notify Environmental Health Officer (EHO) If Interruption Is Not Short Term.
 Notify Fire Chief
 Notify All Users → WATER CONSERVATION IN AFFECT
 Contact Local Media
 Telephone
 Notify Health Service Administrator.
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 BC Hydro
 Electrician
 Environmental Health Officer
 Fire Department
 Health Services Administrator
 Medical Clinic
 Local Radio Station
 PG Radio
 CBC Radio
 CNC
 Rynic
 Nechako View Senior Home
 Omineca Mobile Home Park
 Reid Apartments
 McIntosh Appartments
 Dist. Of Vanderhoof
 Mayor
 Omineca Express
 Water
Wil Van Den Born
Jim Hardy
Greg Tone
Joe Pacheco
April Hughes
The Wolf
94X
Lori or Dan
Gil
Pearl
Rynic
Allana
Ian Leslie
Gerry Thiessen
Technopure
250-567-0498
250-567-2888/8877
250-567-6153/570-7212
250-567-2616/7755
250-567-8696
250-567-2201
250-567-4914
250-563-9944
1-866-306-4636
250-567-3200
250-567-5206/570-9591
250-570-2516
250-564-5380
250-567-5206
250-567-6739
250-567-7418
250-567-0567
250-567-9285
250-699-6688
17
Northside Water Service Ltd.
Emergency Response Plan
Fire
Actions:
 Can the Fire be handled by Personnel? By use of Fire Extinguisher.
 If Not Contact Fire Department.
 Did Fire Cause Enough Damage to Cause Interruption of Water Supply?
 Notify Environmental Health Officer (EHO)
 Notify All Users.
 Contact Local Media
 Telephone
 Notify Health Service Administrator.
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 Fire Department
 BC Hydro
 Electrician
 Environmental Health Officer
 Health Services Administrator
 Medical Clinic
 Local Radio Station
 PG Radio
 CBC Radio
 CNC
 Rynic
 Nechako View Senior Home
 Omineca Mobile Home Park
 Reid Apartments
 McIntosh Appartments
 Dist. Of Vanderhoof
 Mayor
 Omineca Express
 Water
Joe Pacheco
Wil Van Den Born
Jim Hardy
Greg Tone
April Hughes
The Wolf
94X
Lori or Dan
Gil
Pearl
Rynic
Allana
Ian Leslie
Gerry Thiessen
Technopure
250-567-2616/7755
250-567-0498
250-567-2888/8877
250-567-6153/570-7212
250-567-8696
250-567-2201
250-567-4914
250-563-9944
1-866-306-4636
250-567-3200
250-567-5206/570-9591
250-570-2516
250-564-5380
250-567-5206
250-567-6739
250-567-7418
250-567-0567
250-567-9285
250-699-6688
18
Northside Water Service Ltd.
Emergency Response Plan
Vandalism
Any unusual sign of entry into water works yard, or buildings as in broken locks,
gates, tampering of hatches, empty containers constitutes an emergency.
Actions:
 Contact RCMP of Vandalism.
 Determine the Severity of Vandalism, has the Source Been Contaminated?
 Notify Environmental Health Officer (EHO).
 DO NOT USE Notice Necessary Until Water Determined Safe by Officials.
 Notify All Users
 Contact Local Media
 Road Signs
 Door to Door
 Telephone
 Notify Health Service Administrator.
 Arrange For Alternate Water Source (If Necessary).
Emergency Contact List:
 BC Hydro
Wil Van Den Born
250-567-0498
 Electrician
Jim Hardy
250-567-2888/8877
 Environmental Health Officer Greg Tone
250-567-6153/570-7212
 Health Services Administrator April Hughes
250-567-8696
 Medical Clinic
250-567-2201
 Local Radio Station
The Wolf
250-567-4914
 PG Radio
94X
250-563-9944
 CBC Radio
1-866-306-4636
 CNC
250-567-3200
 Rynic
Lori or Dan
250-567-5206/570-9591
 Nechako View Senior Home
Gil
250-570-2516
 Omineca Mobile Home Park
Pearl
250-564-5380
 Reid Apartments
Rynic
250-567-5206
 McIntosh Appartments
Allana
250-567-6739
 Dist. Of Vanderhoof
Ian Leslie
250-567-7418
 Mayor
Gerry Thiessen
250-567-0567
 Omineca Express
250-567-9285
 Water
Technopure
250-699-6688
19
Northside Water Service Ltd.
Emergency Response Plan
Personnel Contact List
Manager/Operator
Owner/Operator
Owner/Communications
Office Admin/Communications
Wes Manwaring
Greg Manwaring
Elvira Manwaring
Anna Manwaring
250-567-0095
250-567-0206
250-567-0205
250-567-9288/6714
On Call Personnel
Randy Bailey
250-567-8782
20
Northside Water Service Ltd.
Emergency Response Plan
List of Contacts
Emergency Contacts:
Fire Chief
Fire Department
Police
Utility Contacts:
BC1Call
BC Hydro
BC Hydro
PNG
PNG
JC’S Water Works
Central Interior Electric
Joe Pacheco
Wil Van Den Born
Dennis Mcarthy
Jim Moon
Jim Hardy
Health Organization Contacts:
Environmental Health Officer (EHO) Greg Tone
Environmental Health Officer (EHO) Angela Wheeler
Medical Health Officer (MHO) on call UHNBC Switchboard
Health Services Administrator
April Hughes
St. John Hospital Maintenance
Media Contacts:
Radio Stations
Newspaper
CIVH/The Wolf
Omineca Express
250-567-7755
250-567-2616
250-567-2222
1-800-474-6886
250-567-0498
250-961-9061
250-567-0444
250-570-9330
250-567-0922
250-567-8877/2888
250-567-6153/570-7212
250-570-7077
250-565-2000
250-567-8696
250-567-4914
250-567-9285
Environmental Contacts:
Director of Regional Operations -Northern Region-Envir. Protection 1-250-565-6135
Emergency Management BC /Provincial Emergency Program
1-800-663-3456
Construction Company Contacts:
M4
5M
Marvin
Kirk Morris
250-570-2646
250-567-2717/570-1265
Water Supplier Contact:
Technopure
Randy
250-699-6688
Mics. Contacts:
Dist. of Vanderhoof Public Works Ian Leslie
Dist. of Vanderhoof Water Manager Randy Bailey
Engineer
Dave Scouten
250-567-7418
250-567-8782
250-562-7050
21
Pump House #1
Built: 1980
22
Distribution Pumps 1, 2 & 3
Well #1
Auxiliary Gas Engine #1
23
Electrical Control Panel
24
Distribution Pump #4 - Auxiliary Diesel Engine
Installed: 2004
25
Reservoir #1
Built: 1980
Capacity: 80,000 Imperial Gallons or 345,000 Litres
Reservoir #2
Built: 2005
Capacity: 80,000 Imperial Gallons or 345,000 Litres
26
Pump House #2
Built: 2005
27
Electrical Panel Pump house #2
Well and Pump house #2
Auxiliary Diesel Engine #2
28
Storage Shed or Quonset
Built: 1968
Electrical Panel - Main Power for Pump House #1 & #2
Located in Quonset.
29
Road Signs Strategically Placed on the Following Roads:










Intersection at the end of the bridge along Northside Rd.
Bottom of the Hill on Hospital Rd.
Corner of Hospital Rd. and Vanderview Dr.
Intersection of Vanderview Dr. and Hamilton Ave.
Beginning of Hamilton Ave.
Beginning of Reid Dr.
Beginning of Sackner Rd.
Beginning of Vanderview Dr. East
Beginning of Einsphar Rd.
Beginning of Redfern Dr.
30
Northside Water Services Ltd.
DATE
BOIL
WATER
ADVISORY
*BOIL WATER FOR 2 MINUTES
BEFORE CONSUMING*
Public will be notified when the advisory has been lifted.
Any Questions please call
Northside Water Service Ltd. At 250-567-9288
Or
Vanderhoof Health Unit 250-567-6153
31
Map of Northside Water Service Facility
Entry
Reservoir #2
Tools
Power Failure Checklist and Procedure
Storage Shed/Quonset
Pump House #2
Reservoir #1
Road Signs
Power Failure Checklist and Procedure
Maintenance Equipment
Pump House #1
Emergency Contact List
Power Failure Checklist and Procedures
Tools and Maintenance Equipment
32
33
34