celebrities in advertising - a guideline 2009
Transcription
celebrities in advertising - a guideline 2009
celebrities in advertising - a guideline 2009 2 foreword Dear Reader, The use of well-known personalities in advertising enjoys a long tradition. Although sponsoring and usage of testimonials has become an established and powerful communication tool for emotionalizing brands, there continue to be very few agencies that offer sufficient experience in this area. In the United States, every fourth TV commercial features a celebrity, while in Germany, a slight but continual increase has been observed. The potential of well-known personalities to differentiate a brand and make it desirable is a far from exhausted resource. With over 150 successful cooperative efforts in recent years, we consider ourselves to be the right partner for companies and agencies when they are selecting the right personality to support their business objectives. Therefore, we feel it is our responsibility to make our work transparent. That’s why we have produced the following guideline. Pleasant reading! Peter Olsson CEO 3 4 Celebrities in advertising table of content chapter 1 celebrities in advertising 8 A history of personality marketing 9 Luxor soap advertising - example from post-war europe 10 chapter 2 objectives and opportunities with celebrity advertising 14 Why are celebrities used in advertising? 18 Marketing and communication objectives 19 Requirements for success 20 Survey of advertising experts chapter 3 chapter 4 Changing circumstances frequently asked questions about celebrity advertising 24 Basic tenets for effective use of celebrities in advertising selecting the right celebrity to develop a partnership 32 Celebrities in advertising – selection criteria for a successful partnership 33 The three cornerstones for maintaining the value of a celebrity chapter 5 Talent Management/PERFORMANCEPLUS AT work 36 How do The Performers position the personality effectively? 37 3-phase model 38 Excerpts from Michael Ballack's master plan 40 Service and support 42 Representative cases 52 Agency 53 Legal overview 54 References 5 6 CHAPTER 1 CELEBRITIES IN ADVERTISING "Celebrity advertising and celebrities themselves are an increasingly hot topic. There is even an exhibit on "Celebrity advertising in Germany" opening today at the Haus der Geschichte in Bonn." Johannes Röhr, Celebrity Advertising, 2001 7 a History of personality-driven marketing What does celebrity mean? Meyers Lexikon associates the term with people who "Due to their public office or professional reputation enjoy special recognition and are considered representative elites in society." Napoleon filet or Bismarck herring? Celebrity advertising is not only a modern phenomenon. It can be traced back to the 19th century. At that time, millions of plaster busts of Mozart, Beethoven, or Napoleon were produced and distributed. The notorious claim of Franz Liszt, "I am the concert," is proof that the effect of an artist is as much determined by his personality as by his ability. Even Goethe lamented the trivialization of his person: "I am to be found like old Fritz on pipe bowls and teacups." The Koblenz-based company Deinhard & Co. used the visits of Kaiseress Augusta in 1875 and Kaiser Wilhelm II in 1897 to its cellars to advertise for its wines; and not long after his retirement, the portrait of the "Iron Kaiser" Otto von Bismarck became a popular motif that is still used today. Whether on perfume bottles, snuffboxes, mugs, or restaurant signs; even at that time many businesses used recognizable names for advertising purposes. Fürst Bismarck, Kornbrand of the princely Bismarck distillery As monarchs, the aristocracy, and statesmen were used for advertising purposes in the 19th century, sports, music, film, and entertainment starts are sought after today. 8 Luxor soap advertising - example from post-war europe Beautiful woman and strong man – the soap magic of post-War Europe During the 1920s in the United States, advertising with celebrities increased dramatically. Unilever called on American film stars like Joan Crawford and Ginger Rogers to introduce its "Lux toilette soap.“ The brand competition did not heat up in Germany until the economic miracle of the 1950s. Consumer demands were no longer oriented around the necessary – but the desirable. Philips campaign with Max Schmeling, 1950s Because products were hardly discernable in terms of quality and price, it was especially difficult to attract consumers to a particular product. Stars are needed to trigger the impulse to buy a certain brand. And so advertising strategists increasingly used the glamour of the film industry to appeal to consumers. Marlene Dietrich was the first German movie star to be used in advertising. Katja Flint as Marlene Dietrich in the Joseph Vilsmaier film 50s Luxor advertisement with Marlene Dietrich 9 changing conditions Brand competition in the 21st century is fueled by extraordinary media spending (the Push Principle: for traditional media alone, 20 billion EUROS were spent). The number of annual TV commercials has increased five-fold since 1992. Not all of this is perceived as positive by consumers. Quite the opposite, nowadays a large part of the population goes out its way to avoid advertising. A popular daily newspaper today now contains as much information as a person in the 16th century received in a lifetime. By the age of 35, the typical consumer has seen nearly 150,000 commercials, not to mention countless advertisements and billboards. In order to be noticed among the 2,000 advertisements that reach German citizens every day, companies are seeking new ways to position their brands as emotional orientation guides. This is leading to increasingly sharp competition for the attention of the consumer. The right deployment of a personality within corporate communications can support this objective. To be sure, competition is exacerbated by an increasingly divided media landscape. SELECTION CRITERIA FOR CELEBRITIES Image Authenticity Affinity with the target group Sympathy Awareness Reliability Media presence Affinity with the product Success in the job job sector Character/intelligence Humor Attractivity/Look Sex Age Amount of advertising contracts Eloquence Private situation Polarising personality Internationality 29 27 24 21 20 47 46 43 39 36 34 71 69 67 66 87 86 84 83 80 share value in % target group: top 500 advertising companies base: brands using celebrities source: tns-emnid institute 10 Against this background, testimonials can effectively serve as "the face of a brand" and make a significant contribution toward guiding consumers. As familiar and likeable brand representatives, celebrities have a direct path for transporting brands into the "hearts" of consumers. The human factor is present at all levels of communication. Due to the convergence of content among various media as well as the amalgamation of media corporations, celebrities are becoming a factor in a growing number of media outlets. For brand experts, this is an opportunity to transport their message across a broad communication spectrum. However, integrated, trans-media concepts that bundle communications from disparate channels are required in order to present a consistent relationship between brand and testimonial so that the message is anchored in the public awareness. In 2000 over 40 million seconds of advertising (6,700 commercials a day) were broadcast in Germany. To watch all of them consecutively, one would need 75 years! Uschi Glas, Ruth Maria Kubitschek, and Ilja Richter pitch for Jägermeister (1970s) 11 12 CHAPTER 2 objectives and opportunities with celebrity advertising "Today's advertising doesn't need convincing arguments for products. The products are virtually interchangeable. Advertising needs to attract attention, and this is achieved by celebrities." Peter Wippermann on the future of celebrity advertising, Nov. 2001 13 Why are celebrities used in advertising? Advertising is increasingly dependent on key stimuli in this age of information overload. The use of celebrities serves as an eye catcher because their appearance is associated with a high degree of entertainment value. Of 1,000 spots, approximately 50 percent enjoy aboveaverage effectiveness. Whereas 67 percent of commercials featuring celebrities reach this threshold – closely followed by fantasy stories and erotic ads, which both come in at 57 percent. We regularly select products when we at least recognize the brand or packaging. We always prefer the identifiable over the unknown. Michael Ballack and adidas Oliver Bierhoff and Bitburger Eva Padberg for Astor Cosmetics 14 If this mechanism was necessary for survival in the past, today it primarily serves to simplify decisions. Especially with daily consumer products, our purchases "function" on the principle of "I recognize it; I buy it." Celebrities stimulate buying simply by promoting advertising and brand recognition. IMAS surveys reveal that celebrities can facilitate a definite buying preference – especially among their fans. When selecting a celebrity for advertising, it is important to examine what degree of popularity the star enjoys within the prescribed target group. Katja Flint for Neutrogena, tv commercial 15 The advantages of using a well-known personality are undisputed. They function as multipliers that can be deployed in all areas of the communication mix. Celebrities help achieve rapid brand recognizability and establish a desirable image. the market research institute IMAS recorded an 8 percent advantage at spontaneous brand recognition when TV commercials feature celebrities. Public relations work is just as important as advertising measures. Brands are placed in the public eye by prominent protagonists via television and printed media. Celebrities motivate employees through events and incentives, and they increase customer satisfaction. The achievement of mid- and long-term sales and revenue goals will depend increasingly on inserting a star's visual presence at the point of sale to over the next few years. A study by the Gallup Institute reveals that the average impact value of advertising using unknown actors is 19 percent – but with celebrities it is as much as 40 percent. Michael Ballack for McDonald´s SHARE VALUE OF CELEBRITY ADVERTISING IN THE CampaIgn mix 20 15 14 15 16 10 5 share value in % target group: top 500 advertising companies base: brands using celebrities 0 source: tns-emnid institute 2006 2008 2010 16 The attention values generated by stars are even higher than those of testimonial advertising: 66.3 percent noticed the ads more frequently, 70.6 percent also notice the product and brand name, 26 percent have more respect for the brand, and 83.2 percent are more likely to buy the product. Heidi Klum for McDonald´s According to IMAS, one out of four TV commercials in the United States features a celebrity. The trend in Germany is also on the increase. In Germany in 1993, the amount of advertising with celebrities was 3 percent. Result: The impressive success of this effect is underscored by the constantly growing number of celebrities integrated into advertising campaigns. Miuhammad Ali for adidas DEVELOPMENT OF CELEBRITY ADVERTISING Aktive sportives 22 74 24 Young heroes 50 Actors - tv 46 Actors - movie 45 Avatars 42 25 Passive sportives 41 31 Speakers 40 Musicians Casting stars 22 26 14 40 47 7 32 29 18 40 42 33 25 65 12 winning 5 equal loosing source: tns-emnid institute 17 Marketing and communication objectives Which integration opportunities does a company seek in a partnership with a popular personality? In order to reach marketing objectives – i.e., increase brand recognition and emotionalization – businesses need to actively integrate the personality into the following areas: AREAS OF ACTIVITY FOR CELEBRITY COMMUNICATION ClassiCAL ADVERTISING ADVERTISING PR Events + tv commercials + Editorial work + Charity + Radio + Photo spreads + Internal + Cinema spots + Exclusive + Posters + Print ads + Internet + Special forms of advertising + Catalogues interviews appearances PROMOTIONS Incentives + POS/Sales + CRM + Using a celebrity to + Content development campaigns + CRM promote the brand + Access to new target + Sweepstakes + Performances + Media + TV appearances + Trade Fairs NBD1) BRAND AMBASSADOR below the line cooperations + Sampling at Events + On packaging + Mailings + Merchandising groups + Employee + Product development motivation + Integration into + Access to the celebrity´s conventions and platform 1) New Business Development conferences + Training videos Individual concept- and platform development 18 requirements for success To minimize risk when selecting a celebrity, obtaining preliminary data on the person is recommended: + Visual recognition (eye catcher function), + Degree of likability (me-too effect), + Subjective appropriateness (productfit) + image profile (to avoid dissonances with the brand image and loss of credibility) Successful advertising is still able to place the brand in the foreground. It is the hero – not the prominent protagonisT. PerformancePlus provides our data to you in support of your decision-making process. Additional data is also available thanks to our close contact with renowned market research institutions, including IMAS ("Promimeter"), Emnid ("Semiometry"), the Gallup Institute, and Sport&Markt. Uwe Ochsenknecht for Appenzeller, tv spot 19 survey of advertising experts A 2000 survey of experts at Germany's top advertising agencies produced the following results: Nena for Mitsubishi In addition to consumer recognition and public image, credibility and likeability are extremely important when selecting a testimonial. Secondary considerations are success, character, prestige, and trustworthiness as well as affinity to the product and brand. Why do companies using celebrities? 89 Creating attention 76 Increasing brand publicity 53 Improving the brand-/company image Creating a unique position 36 Creating a brand-/company image 35 Increasing investment in the product 34 Increasing product sales 26 share value in % target group: top 500 advertising companies base: brands using celebrities source: tns-emnid institute 20 Celebrity advertising testimonials are recruited according to "occupational category", primarily from sports, music, and entertainment. Determined by a strong media interest in additional to growing popularity in the sports, music, or television industry, athletes, musicians, and actors embody mainstream social ideals and emotional values such as success, achievement, and dynamics. They also fulfill important advertising prerequisites such as general recognizability, and likeability among consumers. prospects / strenghts of using celebrites in ads 64% Positive transfer of image from celebrity to brand 35% Boosting the high profile of the brand 33% Increase in publicity 24% Creating credibility Uwe Ochsenknecht pitched for “Der Grüne Punkt“ High sympathy values Identifying the celebrity with the brand product High PR potential 16% 14% 12% share value in % target group: top 500 advertising companies base: brands using celebrities 21 22 chapter 3 FREQUENTLY ASKED QUESTIONS ABOUT CELEBRITY ADVERTISING "Nearly a quarter of US television commercials feature a celebrity." Achim von Kirchhofer, IMAS. 23 basic requirements for effective use of celebrities in advertising After discussing some historical background in the first two chapters as well as objectives and opportunities in celebrity advertising, in the next chapter we would like to talk about the most relevant hypotheses when using celebrities. 1 A continual presence on television is a basic requirement for successful celebrities. One basic requirement for the success of a popular personality is a strong and credible media presence. This will guarantee maximum recognition and always being up to date. + Celebrities are a basic part of our everyday ideology and effectively always on television. There are practically no celebrities without a television presence. + Survey respondents differentiated between successful and not so successful celebrities. Because of their limited success, the later group was not seen on TV as often. + Success and television presence are highly correlated. Source: KNSK & Johannes Röhr Unternehmensberatung, November 2001 24 2 celebrities overshadowing the advertised brand The brand only becomes overshadowed when the affinity between product and personality is not in tune, and the marketing and communication strategy is not implemented correctly. + Advertising must foster a positive promotional relationship, on the principle of success embodied by the celebrity. Otherwise the celebrity may overshadow the advertiser'smessage, i.e., advertising the celebrity. + The overshadowing effect is only a reference to the mutually supportive relationship between the advertising message and the celebrity. + Both sides support each other, so that the advertising is directly recognizable. performanceplus clients Michael Ballack Muhammad Ali 25 3 the simple Presence of a celebrity without a further relationship with the brand or product is not sufficient. The affinity of a celebrity with a brand or product is a critical success factor in the partnership. Credibility depends on it. + Celebrities embody relevant principles of success in our society. + That's why a "body" is sufficient to establish a relationship between a product/brand and a (celebrity) success principle. + A direct relationship through quotations or speech is not obligatory. However the suc- cess principle and the subject of the advertising must mutually support each other, so that the celebrity has impact. PERFORMANCEPLUS-Clients Eva-Miriam Gerstner Sonja Kirchberger 26 4 the high cost of celebrities always pays off. The honorar always needs to be in relation to the total volume and leisure spectrum. + Celebrities help to integrate products and brands into the ideological foundation of daily life – and become part of the "relevant set" in a community. + They create an association with areas of identity. Through celebrities, products and brands can significantly gain relevance in daily life. performanceplus clientS Ottmar Hitzfeld Wolfgang Lippert 27 5 celebrities can only develop an effective advertising impact when they work for brands within their field of activity. There are numerous relevant partners within a celebrity's areas of activity. But the affinity with the brand/product plays a more important role. + Boris Becker for AOL or Angela Merkel for Sixt are positive examples of a contradic tion of this hypothesis. Both motifs are very effective for their brands. + They show that the psychological qualities of the success principle embodied by the celebrity are key. They are not bound by the star's original area of success. + Conversely: surveyed consumers are interested in seeing how the celebrity success principle looks in different contexts. Performanceplus ClientS Steffi Jones Natalie Geisenberger 28 6 advertising statements made by celebrities are not believable, because they are bought. No one expects a celebrity to do corporate advertising for nothing. + The last thing surveyed consumers check is whether a brand or advertising portrays a unified representation. + Advertising statements are credible when they can be combined with the success principle. performanceplus Client Katrin Müller-Hohenstein Hana Nitsche 29 30 chapter 4 selecting the right personality for a partnership "Whether a celebrity is up to date is crucial for advertising impact. That's why a constant TV presence is a basic requirement for successful celebrities." Johannes Röhr, Celebrity-Werbung, 2001 31 celebrities in advertising – criteria for selecting a partnership from the perspective of the company/agency + Is this a new campaign coordinated with a testimonial? initial situation + Does a campaign already exist, and is the intention to strengthen it with a celebrity? + Should additional tools like promotions, events, media cooperation, etc., be added to an existing campaign? + Which feelings should be anchored by the campaign? + Which competencies should the product or presenter communicate? objectives + Which qualities can truly be ascribed to the celebrity? + Are you verifying the desired image transfer? + Is the result in line with the advertising objective? + Does the celebrity have some kind of personal relationship with the product? + Likeability and recognition value + Industry or product affinity selection criteria + Attractive story (success and image) + National and international popularity + Credibility / communication competence + Is the celebrity current? + Which media platform will attract the celebrity into a partnership? + Which other advertising partners does the celebrity have? 32 The three cornersteps for maintaining the value of a celebrity The fit of a personality with a brand/product is determined by a series of criteria. In addition to a strong personality, which influences image and likeability, success significantly contributes to the popularity of a celebrity. Equally important is a constant media presence, which guarantees that the partnership is implemented and up to date. The greatest success of a testimonial during the selection phase and the partnership itself is achieved when all three cornerstones are equally effective. The celebrity's management should develop and pursue a clear strategy, in order to keep the personality and media presence constant throughout the entire partnership. CHARISMA CharaCter Homestories AWARDS tv appearances RhetoriC ReCordS Team SPIRIT success PersONALITY APPEARANCE EDUCATION CREDIBILITY A strong personality is extremely important. But it must feel authentic and communicate clear and positive attributes. industry media ColumnS hero status FIGHTING SPIRIT CONSTANT MEDIA PRESENCE Constant and up-to-date success garantees recognition and underscores the personality. Interviews internet TitelS charity events A strong presence in relevant media serves as acelebrity transporter and additionally functions as a platform for the pertnership. If the three cornerstones are not in balance, the value of a celebrity will be significantly reduced. 33 34 chapter 5 Talent Management / PERFORMANCEPLUS AT WORK "Using our foundation of market knowledge, we work in conjunction with the client to develop individual synergized concepts and platforms, successively expand, and identify market opportunities and trends. This is the secret of success for PerformancePlus.“ Peter Olsson, 2008 35 How do The Performers working for positioning a personality in the right way? PerformancPlus has developed a 3-phase model for talent marketing. It serves as a basis for all personality marketing strategies and as a decision-making foundation for companies seeking a possible partnership. The successful marketing of a personality is based on three cornerstones: personality, achievement, and constant media presence. An "is analysis" is conducted using this basis. Because the most essential aspect is how well the celebrity and brand/product fit each other, we begin the analysis with the 3-phase model. Using the knowledge obtained, a marketing strategy is developed and optimum partners for our clients are located. Phase 1: In the personality assessment, a personalized questionnaire is used to determine a celebrity's suitability for specific industries and brands. No Angels and LEGO Michael Ballack pitched for McDonald´s Phase 2: The second step contains a representative survey of the target group and seeks to determine the level of recognition, potential likeability, and image profile of the celebrity. Phase 3: The third step is made up of conversations with industry insiders and agency professionals in order to obtain expert opinions on how to proceed. The goal of the model is to achieve most effective positioning of the star and the continuous development of the personality with the brand. "The consistent application of this philosophy makes it possible to maintain and even increase the value of the testimonial for the advertising partner for far into the future." Peter Olsson 36 3-phase model for determining marketing potential and strategy Phase 1 Phase 2 personality assessment assessing the public + Questionnaires with + Representative + Personal conver- over 60 items related market research study sations with top pro- to self-assessment, to determine the fessionals and creative personal preferences, visual recognition, directors from adver- career plan, etc. likeability, and image tising agencies about profile as well as advertising potential industry and product and industry affinity. Phase 3 Expert opinions positioning of the personality affinity. Oliver Bierhoff pitched for DWS, tv commercial 37 excerpts from michael ballack´s master plan through 2006 The master plan is a guide for all involved persons. It contains clear goal and strategy specifications and is primarily focused on positioning and marketing strategy. This master plan builds on athletic achievement and is custom-tailored to Michael Ballack. It is long-term, continuously revised, and absolutely unique for a German athlete. This definite strategy allows efficient examination of our activities and the possibility to react more quickly and effectively to modifications in the plan. Positioning / Image Marketing Strategy Clear and unambiguous personality and image make up the foundation of marketing. No international partnership can exist without this foundation. The development of your image, i.e., how the person is perceived in public, has been very positive and unique. In addition to high degree of recognition, other pleasant characteristics have been attributed to you. The most important are underlined: Honest, open, leading, serious, likeable, resilient, attention-grabbing, independent, credible, connected to home, responsible, fashionable, elegant, political, and engaged with social issues. The underlined attributes should be further developed, strengthened, and expanded as your profile in the future, especially when interacting with the media (interviews, etc.). The media will accept this as a clear profile, thus reducing the risk that the press develops a profile on its own that has no substance. Furthermore, I believe that with these characteristics, your clear profile, and your constantly improving playing skills, you have the opportunity to be a role model on your way to becoming a legend. The fact is that neither the national team nor FCB has a player with a strong, clear profile – they need a prestigious top player like you. The simple fact is that no other player in Germany has this potential or has developed a similar strategy. The closest was a strategy that I developed for Oliver Bierhoff in 1996. But it did not have the perspective of such a clear position, a limited number of partners, and a perfectly timed World Cup in Germany. It was correct to plan the timeframe for negotiations with individual sponsors. Your market value is much higher now, and companies are now making plans for World Cup 2006. The fact that the earlier and smaller partners have only used you sparingly in their advertising makes you even more attractive because you remain relatively unused. My goal is to select 4 or 5 long-term, global partners while taking into consideration the interests of the league team, the national team, FIFA, UEFA, and the future development of soccer. You should have personal partners, who are seriously interested in integrating your person into their sports marketing activities, who are established soccer partners, and who will be sponsors at the European Championship and World Cup. When selecting partners, we should distinguish between primary, secondary, and additional sponsors. You will find the overview of individual partners on the next page. You will also find that each partner has a specific significance and MOST FASCINATING aCtivE SOCCER PLAYER Place 1 Ballack Place 2 Kahn Place 4 Zidane Place 5 Ronaldo Place 8 Beckham RECOGNIZABILITY 2001 2003 2005 17% 2% 1% Place 25 Del Piero 1% Source: Sport + Markt, March 2003 SECONDARY SPONSOR: This includes all DFB and FC Bayern sponsors, whom you are contractually involved with as a member of the team. ADDITIONAL SPONSOR: This includes all smaller partnerships (e.g. trading cards, figures, etc.) which require minimal or no days but never-theless support your image. 2005 91,9 % 87,8% 68,9% 5% Place 11 Figo PRIMARY SPONSOR: Limited number of personal and global companies that have a successful track record as sports sponsors and as partners of FIFA, UEFA, and FC Bayern München. 95,0% 10% 6% sympathY 2001 2003 that they all fit together advantageously. In the near future we will hold a workshop with global partners to identify their objectives and develop synergies. This would not only be a unique marketing strategy. Synergies between individual sponsors would be the best marketing position that has ever been achieved in Germany. 59,2% Source: Sport + Markt, March 2003 Emnid-Sport, Sportbarometer 2001, July 2005 64,4 % 38 the new Strategy “No german athlete has ever had such an innovative marketing strategy.“ The partners and their functions Each partner has clear attribute and its own function within our strategy. It is very important that you know them and can explain who they are. + Extremely positive image and a natural fit + Leading global football & apparel brand + Youth oriented + Trendy Y3 collection + Michael is member of the global team (Beckham, Zidane, Raul) + Advertising in Asian markets + Adidas is a partner of FIFA, UEFA, dfb and fc bayern Munich + One of the worlds largest and most innovative brands for family and youth + Long-time soccer partner (UEFA/FIFA/dfb) + With 2,2 million customers per day, McDonald's provides the strongest promotion platform in Germany + Reaches all levels of society + Ronald McDonald Houses are a great program to help permanently ill children + Comprehensive partnership including consumer electronics, Sony Music, Sony Pictures and Playstation + Lifestyle partner combining sports, entertainment and music + One of the worlds most innovative and coveted brands + A brand for youth + FIFA sponsor 2007-2014, UEFA Champions League sponsor Michael BALLACK`S Primary partner + One of europes leading communication companies + Main sponsor of FC Bayern Munich + Sponsor of Euro 2004 and the FIFA World Cup 2006 + Since 2005 partner of DFB + Expansion company in the sectors mobility and logistics + Fits to european champions in this sector + Logistics partner for the World Cup 2006 + National supplier of the FIFA OK 2006 + The worlds largest and most likable brand + Coca-Cola's focus is on 'fans' + Long-time global soccer partner (nearly 40 years) + Coca-Cola is a partner of FIFA, UEFA, DFB, FC Bayern Munich and most teams in the german league licensing partnerS + Revell figurines + Trading cards + Michael Ballack Calendar 2006 + 3-d figurines Additional partners 39 STRATEGY SUCCESS Project Michael Ballack as a brand ambassador for Sony consumer electronics, music, Columbia Tristar and PlayStation "wega theatre" 2003 The `Wega Theatre` campaign was built around the Sony home cinema program, showing Michael in a privat atmosphere enjoying a movie and music. "HD bravia" 2005 As part of the global release of high quality products, Sony produced a tv spot and print campaigns, especially for the german market with Michael Ballack as testimonial. "TRICK THE TIGER" 2006 In order to increase the profile of high definition television among German people and to make an HDTV-compatible television appealing to as many consumers as possible ahead of the Football World Cup, Sony and ProSieben launched a joint advertising campaign. Sony and ProSieben took advantage of Michael Ballack‘s high profile and the fact that lots of people like him for the campaign, in order to create a credible link to the theme of football and the 2006 World Cup. Sony Wega Theatre campaign 2004 Charity event: Michael Ballack and Will Smith signing footballs in order to raise money for a good cause Sony "Trick the Tiger" print campaign 2006 40 STRATEGY SUCCESS Project Michael Ballack as a brand ambassador for all McDonald’s football activities in relation to EURO 2004, Confederations Cup 2005 and FIFA World Cup 2006. The main focus is on children and families as the target group. examples of cAMPAiGns McDonald's war offizieller Partner der FIFA WM 2006. "McCHoice" 2004 The „McChoice“ campaign was McDonald‘s most successful campaign in the last 3 years and the „Advertisement of the Month“ (German „Ad Age“). Compared to 2003, sales rose by approx. 7.8% (January 2003/2004). "kick mac" 2004 The „Kick Mac“ campaign involved action scenes featuring Michael Ballack for EURO 2004. The first football burger was created for the „Kick Mac“ campaign. The campaign achieved an attention impact of 41%. "big Tasty" 2005 The „Big Tasty“ product was supported by Michael Ballack through a TV commercial in May 2005. As a role model, Michael Ballack appealed to the male target group and ensured that the product was successfully introduced on the market. The degree of awareness of the „BIG TASTY“ campaign was over 33%. "Mini WC Ball" 2006 The „Mini World Cup Ball“ campaign "football EScORT" 2004-2006 One of the most important programmes was the two-part McDonald’s “Football Escort” campaign. Part 1 started in the run-up to EURO 2004 and part 2 to mark the 2006 FIFA World Cup. The measures adopted included TV commercials, competitions, promotions and posters. The McChoice Campaign was McDonald´s most successful campaign nin the last 3 years and the "Advertisement of the month" (german "ad age"). compared to 2003, Sales rose by approx. 7.8% (January 2003/2004). The EURO 2004 „Football Escort“ programme activated 650,000 children aged between 6 and 10 in Germany. This represents 10% of all the 6-10-year-olds in Germany. "Football Escort" FIFA WC 2006 tv spot Print 2005 McDonald´s "Football Escort" 2004 41 "Big Tasty" tv spot our understanding of Service & Support for our Partners In addition to a high degree of marketing expertise, PerformancePlus possesses an advanced and lively understanding of service. This is reflected in our comprehensive service and support palette. + Delivery of existing market research and biographical data + Input strategy / concept development + Supporting PR work + Status checks + Sponsoring meetings + Documentation Client support already begins during the acquisition phase, when PerformancePlus compile all available project-related market research and media data, and subsume them under specific requirements of the potential sponsor. PerformancePlus also illustrates to companies the integration potential between various special forms of advertising, testimonials, etc., and traditional, established communication strategies. After the contract has been signed, the partnership is managed as a dialogue for the benefit of the client. This includes continuous documentation and newsletters about the project. Together with media evaluations, these tools express a visual and textual portrait and assessment of the sponsorship. To continuously optimize partnerships and promote regular exchanges between partners, PerformancePlus organizes sponsoring meetings for various projects. 42 www.performanceplus.de PerformancePlus website Our homepage is our most important communications platform. Here you will find important information about our clients, business developments, and news. The regularly updated pages also contain relevant information about our stars, including pictures and market research data. + Our newsletter keeps you informed of the latest news + With a password you can access market research data on our stars + Current cases give you an overview of our activities + Detailed information on our corporate philosophy, references, and legal portfolio 43 Case study – Oliver Bierhoff + Dany Sahne Task The public considered Dany Sahne a high-calorie luxury product that was not seen as nutritious but as a "special extra". This positioning conflicted with growing fitness concerns that came with the wellness and health wave of the mid-1990s. More and more influence was being seen on nutritional habits. The result: sales of Dany Sahne were stagnating. Strategy Increase in sales of Dany Sahne by positioning the product as a regular part of the full shopping basket. The product was to be clearly positioned in wellness, fitness, and health segments. A testimonial campaign with a sports personality should achieve an image transfer to athleticism, lightness, and health. Implenentation and Success The requirements of the testimonial were clearly defined: a sports personality that had high awareness and likeability values, in addition to a pleasant appearance and an obvious laxity that embodied the attributes of the fitness trend had to be found.Oliver Bierhoff was perfect for the role of the testimonial. With a recognition factor of nearly 65 percent and a likeability among that group of 68 percent, he fulfilled not only the basic requirements but also brought a smartness and integrity to his image. Alongside his top position in German soccer, he delivered all the factors that a credible partnership required. The campaign included TV and radio commercials, which where run in two flights in two three-week intervals. The first flight ran networked across all relevant programs on television and radio. The second flight concentrated primarily on TV. The numbers prove that Oliver Bierhoff's testimonial for Dany Sahne was a success: sales for the year of the campaign increased 9.8 percent! Oliver Bierhoff and Dany Sahne, tv commercial 44 Case study – oliver bierhoff + dws Task DWS campaign 1997-2001, Position the product with sports fans Strategy The strategy was to use a sports testimonial to attract a sports-minded target group in addition to traditional target groups. Former professional footballer Oliver Bierhoff was DWS, 1997-2001, campaign the perfect person to attract this target group because he scores highly on awareness and likeability and he has a smart appearance. Implementation + Success The campaign consisted of several TV commercials, advertisements, posters, promotions and print campaigns during this period. Thanks to the Oliver Bierhoff testimonial, Deutsche Bank successfully managed to spontaneously attract the attention of 16% of the target group. 15 million Germans aged 14 and over considered the partnership between DWS and Oliver Bierhoff to be „highly credible“. This campaign has been the most successful ever for Deutsche Bank. Awareness of the TV commercial was in some cases twice that of other campaigns not featuring Oliver Bierhoff. Oliver Bierhoff for DWS, tv spot 45 Case study – Oliver Kahn + Lion Task Consulting on the search for a credible testimonial as well as handling of negotiations that resulted in a contract with Nestle for the product "Lion." Strategy Based on market research results, a person was sought who had an ideal fit with the product ascribed attributes "passion, strength, endurance, clever humor, and independence". This person should improve the awareness and image of the brand among the target group. Implementation and Success Thanks to the strategy and the access of PerformancePlus, Oliver Kahn was won and was a perfect testimonial in his function as a Lion hero. An integrated marketing concept (TV, print, POS, Internet, PR) was implemented where Lion and Oliver Kahn shared the leading role. The greatest success here was Kahn's outstanding achievement during the 2002 World Cup, which resulted in better positioning in shops and a sales increase in the double digits. Oliver Kahn for Nestlê tv spot 46 Case study – timo hildebrand + continental Continental was official partner of the FIFA WC 2006. Project Integration of a credible testimonial in the communication strategy to support sales of Continental tyres and sponsoring Strategy As a result of his fast reaction ability as goalkeeper and his high awareness, Timo Hildebrand was chosen as a testimonial for Continental tyres and implemented in the communication strategy. Implementation + Success This partnership allowed the company to involve Timo Hildebrand in target areas such as print and TV campaigns. The response was extremely positive and sales figures shot up considerably. Awareness of the TV commercial more than trebled between September and December 2004. Continental tv spot and print campaign, 2004-2006 47 case study – legO + no angels Project Support for the introduction onto the market of the lego product „Clikits“. Strategy The idea was to use the most successful German pop band to cultivate further awareness and image of the product in the core target group of kids and communicate to the extended target group of parents a positive feeling when purchasing the product. Implementation + Success The campaign encompassed a TV commercial and advertising on billboards, in the printed media and at the POS which was underscored very successfully with a personal concert given by No Angels in Legoland (attended by approximately 18,000 people) and within 6 weeks permitted more than 90 million instances of exposure. The perfect match between product, band and target group was the ideal formula for a partnership. Only a few weeks after the start of the partnership, this fact was clearly reflected in an increase in sales and increased demand in retail outlets. This ensured a market share of 20% while, by comparison, the most significant competitor had a share of barely 5%. Concert in the Legoland, September 2003 48 case study – mcdonald's + heidi klum McDonald's was official partner of the FIFA WC 2006. Project Heidi Klum as a brand ambassador for the McDonald‘s „Healthy, active, dynamic lifestyle“ global campaign Creating a marketing and communication programme for the „salads plus“ products / Heidi Klum as a testimonial for fashion, fitness, wellness etc. Strategy Using Heidi Klum as a testimonial should appeal to a new target group for the „salads plus“ products. The campaign should target young, figure-conscious women. Heidi Klum was a suitable person to do this because she appeared credible thanks to her pleasant and natural charisma. Implementation + Success The campaign involved TV commercials, printed advertisements, an Internet site and measures at the POS. The content was also used for PR measures and events. Heidi Klum and McDonald´s, print campaign Heidi Klum and McDonald's 2005/2006 49 case study – Uwe Ochsenknecht & Der Grüne Punkt Task There had been previous large-scale testimonial campaigns for Der Grüne Punkt. Everyone recognizes the "green dot", but only a few know if the dual system is effective. The new campaign aims to encourage consumers to continue sorting their waste. Strategy The idea of the campaign is to portray the reasons for separating and recycling by "metamorphosing" raw materials like glass or plastic into new everyday products. As "the man from Der Grüne Punkt“, Uwe Ochsenknecht determines the second lives of packaging. He hears the demands of moving, speaking packages. It is a clever way to avoid a pedantic stance while using light comedy and the wink of an eye to confirm Der Grüne Punkt efforts. Implementation and Success Uwe Ochsenknecht has just shot the "fan club" commercial for Der Grüne Punkt. It was his fourth time embodying "the man from Der Grüne Punkt." The spot features a brash and humorous chase scene – with a happy ending for environmental protection: the man from Der Grüne Punkt is transforming his pursuers – packaging like toothpaste tubes and paper Uwe Ochsenknecht and Der Grüne Punkt, tv commercial cartons – into new recycled products at the touch of a button. The new commercial continues the successful campaign for the Dual System, "Give your old packaging new life." Three commercials have already run featuring Uwe Ochsenknecht. Uwe Ochsenknecht has been a part of the campaign since its inception, which has seen public acceptance of Der Grüne Punkt significantly improve. The brand image of the Cologne company improved 10 percent in one year, as reported by Gesellschaft für Konsumforschung (GfK). 44 percent of the public remember the commercial with the green dot – placing the Dual System far ahead of brands with considerably larger TV budgets. 50 case study – Mitsubishi + nena Project Nena as a testimonial for Mitsubishi Motors 2006; To generate awareness about the introduction of the new Colt Cabrio CZC in Germany Strategy Mitsubishi uses the personality Nena as a testimonial in the campaign to introduce the Printanzeige new Colt Cabrio CZC model. The intention was that Nena‘s extremely high profile and the fact that she is well liked and popular would make people aware of the new model in the market more quickly and help to appeal to the relevant target group. Nena and the new Colt Cabrio CZC convey the attributes of zest for life, power, lifestyle, sportiness and reliability in a credible way. The high level of attention and impact created by Nena‘s involvement were intended to boost sales of the new model. The partnership between Nena and the Japanese car manufacturer is on a long-term basis. Implementation + Success Nena can be seen in TV commercials and printed advertisements for the new model. The Colt Cabrio CZC is one of the best-selling vehicles in its class in Germany. Nena for Mitsubishi 51 the agency PerformancePlus GmbH is a specialised marketing and communications company, active in the fields of emotional brand building and talent management. With extensive experience in working with global brands and celebrities, the agency supports companies to connect with the world of sports, music and entertainment. PerformancePlus is one of Germany‘s leading celebrity agencies and a company of 22Marketing AG in Zurich, Switzerland. Our services: + Development, planning and realisation of communication concepts in the fields of sports, music and entertainment + Media activation + Rights marketing + Celebrity management + Sponsorship sales + Hospitality und events conception „WE UNDERSTAND OURSELVES AS THE LINK* BETWEEN COMPANIES AND THE WORLD OF ENTERTAINMENT, SPORTS AND MUSIC AND ITS STARS.“ * Link: We act as an early adapter and develop together with our clients innovative marketing strategies to ensure smooth implementation and to obtain optimum results. 52 rights & properties Talent Management Sport Muhammad Ali Michael Ballack Natalie Geisenberger Ottmar Hitzfeld Steffi Jones TV and Entertainment Eva-Miriam Gerstner Kathrin Müller-Hohenstein Joko Sonja Kirchberger Wolfgang Lippert - Lippert`s Friseure Hana Nitsche Venue Marketing Color Line Arena Hamburg Cologne Arena 53 performanceplus – References 11899 Nestlé / Lion Adidas Nestlé / Vittel Adidas Neutrogena Audi Nike Bitburger Brauerei Oddset BMG Ariola Otto Versand Brauerei Beck‘s & Co. Pepsi-Cola Continental Pfizer Credit Suisse Playstation DaimlerChrysler Powerade Danone / Dany Sahne Procter & Gamble Danone / Fruchtzwerge Deutsche Bahn Puma Deutsche Bank / DWS Quelle DSF Red Bull Der Grüne Punkt Reisfit EA Sports Revell Esprit RTL Television FC Bayern München RTL II Television Fiat s.Oliver Heineken Sat.1 Television Heinrich Bauer Verlag Siemens AG Hugo Boss Sony Hugo Burda Media Sony Ericsson HypoVereinsbank Sony Playstation Interwetten Strenesse ITR / DTM T-Com / T-Mobile IWC Uhren Toshiba Kangaroos UNICEF Lacroix VHV Versicherungen Lego Vodafone LG Electronics Volvic L´Oréal VW LR-International Wilkinson Sword Louis Vuitton McDonald´s Deutschland McDonald´s Schweiz Mitsubishi 54 PerformancePlus GmbH Promenadeplatz 8 80333 Munich Fon +49-89-599 890-0 Fax +49-89-599 890-28 info@performanceplus.de www.performanceplus.de a 22Marketing AG Company www.22marketing.com