About Puff `n Stuff Catering

Job Title: Corporate Human Resources Manager
Reports To: Owner/President
About Puff ‘n Stuff Catering
Puff ‘n Stuff Catering has been Central Florida’s premier full-service catering and events
company since 1980, and is now one of the largest of its kind in Florida. Actively serving
Central Florida and Florida’s West Coast, we’re proudly recognized as a national leader in the
catering industry.
Puff ‘n Stuff Catering achieved its status largely in part to one word: Innovation. It’s what drives
our business and our team members—evidenced by everything from our Special Event Planners
and expert Chefs, to our state-of-the-art 30,000 square foot headquarters facility.
We’re energized by what we do and because of our continued expansion; we seek qualified
candidates who share our vision, values and commitment to Passionately Perfecting Lifeʼs
Celebrations.
Passionately Perfecting Life’s Celebrations
Job Description
Leadership • Creativity • Passion • Innovation
Puff ‘n Stuff Catering seeks a Corporate Human Resources Manager for current and expanding
markets, and the position is based in our Central Florida headquarters. In this working manager role,
the Corporate HR Manager will lead practices and initiatives to provide an employee-oriented, high
performance culture to emphasize empowerment, quality, productivity and standards, goal attainment,
and the recruitment and ongoing development of a superior team. A key focus of this role will be to
augment and lead a strategic HR function in the context of the Company’s short and long-term business
goals and objectives. While an operational foundation currently exists, the immediate charge will be
to shape an end-to-end talent management architecture using best practices for talent acquisition,
performance management, leadership development, and succession planning. This position will report
to the Owner/President and serve on the executive leadership team; and assist and advise company
leaders about Human Resources issues.
Core Values
At Puff ‘n Stuff Catering, our hiring and operating philosophies are centered around our three core
values of:
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Quality
Dedication
Creativity
Strategic Anchors
We have adopted the following strategic anchors to guide our daily decisions and govern our
behavior towards our clients and other team members:
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TEAM: A care in selection and development of team members at every level of
the organizations.
EXECUTION: State of the art equipment, technology and processes for superior
executions.
IDENTITY: Establish our identity as the ultimate caterer in the market place.
Key Responsibilities
Human Resource Management
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Keep the Owner/President and Leadership Team informed of significant problems that
jeopardize the achievement of company goals, and those that are not being addressed
adequately at the line management level
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Define corporate HR policies, create and implement a corporate Employee
Manual/Handbook and ensure compliance across all departments
Key Responsibilities Continued
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Law
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Guide management and employee actions by researching, developing, writing, and
updating policies, procedures, methods, and guidelines; communicating and enforcing
organization values
Develop human resources operations financial strategies by estimating, forecasting, and
anticipating requirements, trends, and variances; aligning monetary resources;
developing action plans; measuring and analyzing results; initiating corrective actions;
minimizing the impact of variances
Develop organization strategies by identifying and researching human resources
issues; contributing information, analysis, and recommendations to organization
strategic thinking and direction; establishing human resources objectives in line with
organizational objectives
Provide vision and strategic leadership as a business partner and advisor to the
leadership team contributing and impacting the organization as a whole
Protect the interests of employees and the company in accordance with company
Human Resources policies and governmental laws and regulations
Work with department leaders to define standardized annual evaluation process for
all full-time employees
Streamline and organize employee file storage
Manage company wide committees including the wellness, training, environmental
health and safety, activity, and culture and communications committees
Performs all other duties as assigned
Lead company compliance with all existing federal, state, and local governmental and
labor legal and government reporting requirements including any related to the Equal
Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family
and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the
Department of Labor, worker compensation, the Occupational Safety and Health
Administration (OSHA), and so forth to maintain minimal company exposure to lawsuits
Key Responsibilities Continued
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Direct the preparation of information requested or required for compliance with laws and
approve all information submitted; serve as the primary contact with the company
employment law attorney and any government agencies
Consult with legal counsel as appropriate, and/or as directed by the Owner/President
Organizational Development
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Design, direct, and lead a company-wide process of organizational planning to
evaluate company structure, establish department accountability, job design for a
superior workforce, personnel forecasting, employee retention, succession planning and
change management throughout the company, evaluate plans and changes to plans
and make recommendations to executive team
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Work with department leaders to maintain current organizational charts and job
descriptions for entire organization
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Consult with business/functional leaders to provide and make recommendations for
workforce planning, talent management and acquisition, succession management,
organizational assessment, compensation, benefits, organizational structure, HR metrics,
and change management
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Collaborate with key operational leaders in the development of shared-priorities and
strategies to mitigate risk and create a positive and entrepreneurial employee environment
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Identify and monitor the organizational culture so that it supports the attainment of the
company goals and promotes employee satisfaction
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Recommend space planning as necessary
Recruitment, Compensation & Benefits Management
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Build and lead a strong end-to-end talent management architecture including recruiting
processes, organizational structures, leadership and professional development programs,
compensation and benefits packages, and cultural enablers that will attract, retain,
engage and develop employees
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Ensure the company is well positioned to meet hiring goals with proactive and innovative
solutions that evolve to meet shifting recruiting demands over time
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Establish standard company wages and salary structure, pay policies, and oversee the
variable pay systems within the company including raises and profit sharing/bonus
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Establish and train department leaders on standardized interview processes
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Monitor all pay practices and systems for effectiveness and cost containment
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Assist leadership team in the annual review, preparation and administration of wage and
salary program
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Lead the development of benefit orientations and other benefit training
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Recommend changes in benefits offered, especially new benefits aimed at employee
satisfaction and retention
Training & Development
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Refine and lead corporate employee orientation and on-boarding process
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Work with Department Leaders to create and ensure all appropriate department specific
training is administered and documented (i.e. truck driving, serv-safe)
Key Responsibilities Continued
Leadership
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Foster integrated leadership teams within each market and between markets to inspire
high morale and motivation
Participate in pre/post-event analysis to gather info and refine initiatives
Provide timely feedback and coaching with team and peers when necessary
Implement new approaches, policies, and procedures that affect continuous
improvements in efficiency of the department and services performed
Update job knowledge by participating in conferences and educational opportunities;
reading professional publications; maintaining personal networks; participating in
professional organizations
Qualifications
Required
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Bachelor’s Degree in human resources or related field
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Ten years of progressive business experience and/or training in an HR leadership role
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Experience in employment law, compensation, organizational planning, organization
development, employee relations, safety, training, and preventive labor relations
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Knowledge of EEO, FLSA, ADA, FMLA and all other employment and labor related
guidelines and regulations
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Experience with PEO and individual business administration of benefits and
compensation programs
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Knowledge of Affordable Healthcare Act and implications on medium-sized businesses
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Proven experience leading a team and as a successful participant on the executive
management team that provides company leadership and direction (steering committee)
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Proven budget and labor management skills
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Proven excellent written, verbal, organizational and interpersonal communication skills
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Enthusiasm about hospitality and culinary industry
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Proficiency working within Window or Mac Operating System
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Ability and willingness to travel within the state and occasionally be available nights and
weekends – we average 20+ Central Florida events and 10+ Tampa events per day,
peak season 40+ Central Florida events and 20+ Tampa events per day
Preferred Qualifications
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Master's Degree in human resources or related field
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SPHR certified
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Experience preferably in high volume, multi-location resort, restaurant or food service facility
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Knowledge of wedding, catering, special events, and hospitality industries
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Active affiliation with appropriate Human Resources networks and organizations
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Possess ongoing affiliations with leaders in successful companies and organizations that
practice effective Human Resources Management.
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Co-Advantage experience
Compensation & Benefits
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Competitive compensation available, commensurate with experience and leadership
abilities, in addition to a quarterly profit-sharing program
Robust benefits available including health and dental coverage, 401(k), flexible spending
account, and paid vacation
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Contact
To confidentially express interest in this exciting role, please email your letter of interest, salary history, CV
and resume to Warren Dietel, warren@puffnstuff.com.
Learn More
To experience Puff ‘n Stuff Catering, please view the videos below:
About Puff ‘n Stuff Catering
Container Store VIP Party
10th Corporate Anniversary | Fantasy of Flight
Resturant 2012 at TSE