Centrix - The Western States User Group
Transcription
Centrix - The Western States User Group
Western States User Group Centrix Helps Banks Manage Risk Optimize Efficiency Simplify Compliance Brad Johnson – Director of Business Development Email - bjohnson@centrixsolutions.com Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Software Solutions Beyond the Core Financial Services • Positive Pay • BSA Due Diligence System • ACH Notice of Change • Collections (Loan/OD) • Escheatment Tracking System Systems / IT Management • Secure Email & File Exchange • Business Process Management • Project Management System • FTP & Workflow Manager PRODUCTS Human Resources Management Centrix Solutions Inc. • On-line Time & Attendance • Expense Workflow & Admin • Salary Budgeting System www.centrixsolutions.com 402.488.3990 Operational Efficiency Using Software Solutions Beyond the Core Moving Data • Request Related (enterprise wide) • Business Process Management • Data File Related (Internal) • Data Processing File Management • Data File Related (External) • Secure messaging & file exchange Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business Process Management CentrixBPM™ Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business Process Management Definition Applying technology to a set of related, structured activities to optimize the workplace. Simply stated… On-line request forms with business rules and workflow Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business Process Management Business Case • • • • Operational Efficiency Eliminate Paper Streamline Processes Accountability • Was the task completed? • Was the task completed in a timely manner? • Who is responsible for the task? Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business Process Management Functional Use of BPM • Request for loan docs • File maintenance requests • Address changes (Core / Mortgage / Trust, etc.) • HR: New / terminated employee processes • Facility or equipment requests / work orders • Many more… Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 CentrixBPM System Features • Design your own request forms (screens) • Web-based design tool • Goes beyond file maintenance requests. • Request for loan docs, facilities requests, help desk • Requests are routed according to rules Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business CentrixBPM Process Management System Features • Optionally require approval • Currently Æ Single level of approval • “Assigner” assigns request to a processor • Complete audit trail of all requests/approvals • Historical reporting Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business CentrixBPM Process Management System Features • Request forms are accessed from intranet (no need to login). RPS inherits the user security of the person logged in to the workstation • Integrated with Active Directory for administrators and processors (who must login) • Integrated with the Callback Processing System if it is a file maintenance request Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business CentrixBPM Process Management Requestor If Rejected: Back to requestor Request Form Reject Some requests may require approval. Others may not. --File Maintenance --Request for loan docs --Help desk request --Etc…… Callback System Request Callback Centrix Solutions Inc. Approver Approve Assigner Processor can request more info Assigner assigns request to processor Processor Processor Queue www.centrixsolutions.com 402.488.3990 Business Process Management DEMO Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Data Processing File Management Centrix FTPA Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 The Reality of Data Processing Copy Email Alert Batch Files When Complete Files Execute Scripts Email Files to Renaming Employees Execute Files Programs Delete Push Files Files Update Other Out via FTP Systems Get Files via FTP Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 The Reality of Data Processing Operational Risk • Lack of knowledge sharing / cross training • Solution Æ Eliminate disparity (centralize) • Consequences if something is NOT done • Solution Æ Automation • Troubleshooting can be difficult • Solution Æ Audit trail Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 The Reality of Data Processing Copy Email Alert Batch Files When Complete Files Execute Scripts Email Files to Renaming Employees Execute Files Programs Delete Push Files Files Update Other Out via FTP Systems Get Files via FTP Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Centrix FTPA AUDIT REPORTING AUTOMATION CENTRALIZED ADMINISTRATION Renaming Files Execute Scripts Email Alert When Complete Push Files Out via FTP Execute Programs Update Other Systems Delete Files Email Files to Employees Get Files via FTP Copy Files Centrix Solutions Inc. Batch Files www.centrixsolutions.com 402.488.3990 Centrix FTPA Business Case • • • • Centralized administration Automation / eliminate manual intervention Audit trail for troubleshooting Mitigate risk Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Centrix FTPA Automate the Backroom • Scan for files • Copy files • Server to server • Mainframe to server • Server to mainframe • Rename files, delete files • FTP • Get files / push files Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Centrix FTPA Automate the Backroom • Integrated email • Email on success or failure • Send to cell phone • Email files as attachments • Execute other programs • Workflow events • Complete audit log of all activity Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Centrix FTPA Case Study • First Northern Bank • Prime daily transfers • Memopost trans to Online Banking (Postilion) • History and Master file transfers to Online Banking • EIM Returns file • Positive Pay File transfers • Memopost post updates for our Deposit Capture • And more ….. Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Centrix FTPA Case Study • Union Bank & Trust • Copy files from SFTP server to a network location, run a VB script, copy the files created from the VB script to multiple locations & send notifications when multiple processes are completed Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Centrix FTPA Case Study • Citizens Business Bank • ITI TRAN POSTING FILES – Users copy tran posting files to network share folder – FTPA auto scans network share folder(s) for transaction files to be uploaded and posted to the core – FTPA copies the file to the mainframe – Email is sent to the computer room to alert that a file has been uploaded for posting – Email is sent to the user to let them know the file has been uploaded to the mainframe Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Secure Messaging & File Exchange CentrixSECURE Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 CentrixSECURE Secure Messaging & File Exchange • NOT TRADITIONAL EMAIL! However… – Employees can access from email client – Email is used for notification to recipient • SIMPLE: Functions like web-based email • SECURE: Data is transferred via SSL (i.e. internet banking) • Full AUDIT TRAIL of all activity • Automated delivery of files (OPTIONAL MODULE) – FileScan Module Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Employee to Business Partner/Client HOSTING FACILITY OR BANK Outgoing Communication SSL CentrixSECURE™ Business Partner or Client BANK Employee • Email to notify the recipient • Message and attachment transferred to hosting facility via SSL and stored until the recipient retrieves. • Recipient downloads message/file via SSL Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Business Partner/Client to Employee HOSTING FACILITY Incoming Communication CentrixSECURE™ SSL Email Notification Business Partner or Client BANK Employee • Email to notify the recipient • Message and attachment transferred to hosting facility via SSL and stored until the recipient retrieves. • Recipient downloads message/file via SSL Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Employees can access from corporate email program Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 CentrixSECURE Secure Messaging & File Exchange In-house Or Hosted Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Custom Development Services Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Custom Development Centrix File Processing System Sample Case Studies • Bridge Bank • Bank of America OTC file • Fremont Bank • Wells Fargo Correspondent Deposit Analysis File • Citizens Business Bank • Wells Fargo White Cash Vault File Processing Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990 Western States User Group Helping Banks Manage Risk Optimize Efficiency Simplify Compliance Brad Johnson – Director of Business Development Email - bjohnson@centrixsolutions.com Centrix Solutions Inc. www.centrixsolutions.com 402.488.3990