Meeting Unique Patient Needs - NewYork
Transcription
Meeting Unique Patient Needs - NewYork
EMERGENCY DEPARTMENT EXPANSION: Meeting Unique Patient Needs W expansion that adds 15 new, private treatment rooms (or bays). Six of them can be used for patients with airborne infections and requiring isolation. One will be ideal for immunosuppressed patients. In fact, the entire new unit, while connected to the Emergency Department, can also be a freestanding, self-contained one similar to a “stand-alone mini ED.” If necessary the new unit could be quarantined in the case of a bioterrorist attack or medical outbreak, for example. illiam Polk Carey, founder and chairman of a specialized investment banking firm that bears his name, truly cares about those less fortunate and in need. He most likely learned that lesson young and from his family. He’s the great, great, great-grandson of a Quaker abolitionist who, in fact, bought property for the first African-American church congregation in Carey’s native Baltimore. Not surprisingly, much of his philanthropy is focused on his hometown with a special emphasis on education. He helped establish the business school at Johns Hopkins University (where his relative, Galloway Cheston, served as the school’s first board chairman), and he has supported the city’s Gilman School (founded by Carey’s grandmother, Anne Galbraith Carey, in 1897), the Calvert School, the Bryn Mawr School and the Baltimore School for the Arts. “I’m proud of being from Baltimore,” Carey has said. “It’s a great city full of wonderful people, and I want to continue seeing it get better and stronger every day.” But Carey, a resident of New York City since 1959, has enough compassion to go around, and he cares deeply about the concerns and needs of New Yorkers as well. Named the “W. P. Carey Emergency Unit,” patients began benefiting from the unit in January 2009. It features spacious bays to accommodate family members, patient-friendly lighting and is geriatric-friendly. In addition, the centrally located nursing station provides 360-degree visibility for better patient monitoring. William P. Carey That explains Carey’s recent gift to NewYorkPresbyterian Hospital/Weill Cornell Medical Center’s Lisa Perry Emergency Center. Our Emergency Departments, which are the gateway to the Hospital for many patients, experience over 230,000 visits annually, and approximately 25% of those visitors have no other access to healthcare. Carey’s $5 million gift supports an Ambulance arriving at NewYork-Presbyterian 1 Carey is active in many educational and philanthropic organizations, including serving as chairman of the W. P. Carey Foundation. But he is particularly delighted that his employees at New York-based W. P. Carey & Co. might see the firm name in the Emergency Department. “I know it’s something my employees will take great pride in as I do,” Carey explains, “and perhaps it will inspire some additional giving too.” COUNCIL BRIEFS... Advisory Councils play a vital role in the growth and progress of NewYork-Presbyterian Hospital. Serving as advocacy groups, the Councils provide an important forum for educating friends, donors and members of the communities we serve about issues of relevance to the Hospital and healthcare. The distinguished members of our Councils contribute a variety of professional and personal skills and experience. We strongly value their commitment to encouraging excellence in medical education, research and patient care. Below is a recap of our Advisory Councils’ activities over the past few months. Health Sciences Advisory Council Honors Bob and Suzanne Wright Photo by Eve Vagg Greenberg Pavilion Tour Highlight of Fall Education Dinner (Left to right) Dr. Lee Goldman, Executive Vice President of Columbia University Medical Center and Dean of Columbia University College of Physicians and Surgeons, Dr. Herbert Pardes, President and CEO of NewYork-Presbyterian Hospital, Verna George, Honoree Suzanne Wright and Trustee David George (Left to right) Council Member Sue Ann Weinberg, Dr. Antonio M. Gotto, Dean of Weill Cornell Medical College, and Council Chairman Jeffrey W. Greenberg Trustee Bob Wright and his wife Suzanne were honored with the Council Award for Distinguished Service at the Columbia Presbyterian Health Sciences Advisory Council meeting on November 13. The award recognizes people whose influence and reputation help increase public awareness for healthcare. Suzanne, who accepted the award at the meeting, and her husband founded “Autism Speaks,” an international advocacy and awareness organization. The meeting, titled Heart and Lungs: Maintaining Balance for Longevity, was chaired by Trustee David George and his wife Verna. Over 150 attendees gathered at the Wintergarden in the Morgan Stanley Children’s Hospital to listen to NewYork-Presbyterian/ Columbia featured speakers Drs. Byron Thomashow, Medical Director of the Jo-Ann LeBuhn Center for Chest Disease and Respiratory Failure, Joshua Sonett, Chief of General Thoracic Surgery and Surgical Director of the Lung Transplant Program, Roxanna Mehran, Director of Outcomes Research, Data Coordination and Analysis of the Center for Interventional Vascular Therapy, and Mathew Williams, Surgical Director of Cardiovascular Transcatheter Therapies. What It Means to Be the Best: Advances in Surgical Practices and Patient Care was the topic of discussion on November 19 at the New York Weill Cornell Council’s annual Fall Education Dinner. Trustee Jeffrey W. Greenberg, Council Chair, was Master of Ceremonies for the evening. Among the 70 attendees were Dr. Herbert Pardes, President & CEO of NewYork-Presbyterian Hospital, Dr. Antonio M. Gotto, Jr., Dean of Weill Cornell Medical College, Council Vice Chairs Nathalie Kaplan and Nancy Paduano, Collette Kean, Executive Committee member, and members Ethel Allen, Miriam and Bud Stern and Sue Ann Weinberg. They took a hard hat tour of the Greenberg Pavilion’s new 14th floor (see page 4 for more details) and later attended a dinner program in the Whitney Pavilion. Dr. Fabrizio Michelassi, Surgeon-in-Chief at NewYork-Presbyterian/Weill Cornell, moderated the program and introduced two keynote speakers, Dr. Jeffrey W. Milsom, Section Chief of Colon and Rectal Surgery at NewYork-Presbyterian/Weill Cornell, and Dr. Francesco Rubino, Chief of Gastrointestinal Metabolic Surgery at NewYork-Presbyterian/ Weill Cornell. They spoke about the pioneering surgical techniques and leading-edge research being done at the Hospital. Planned Giving Advisory Council Holds Annual Breakfast The Planned Giving Advisory Council held its annual breakfast at the offices of Sullivan & Cromwell on November 21. Twenty-four guests were at the event, which was hosted by Dr. Herbert Pardes, NewYork-Presbyterian Hospital President & CEO, and Charles Dowling, Esq., of Sullivan & Cromwell. Dr. Pardes gave a presentation on the state of the Hospital since the merger as well as strategies for dealing with challenges the Hospital may face in the future. 2 NEWS BRIEFS... “BAM”! Diabetes Center Celebrates 10th Anniversary Pictured here are (left to right) Chef Emeril Lagasse with Dr. Robin Goland and Dr. Rudolph Leibel, Co-Directors of the Naomi Berrie Diabetes Center Chef Emeril Lagasse and other celebrity chefs prepared diabetes-friendly hors d’oeuvres on October 28 at the Metropolitan Club for the Naomi Berrie Diabetes Center’s 10th Anniversary Dinner. Among the 325 guests were Angelica Berrie and Myron Rosner, Trustees of the Berrie Foundation, Dr. Robin Goland and Dr. Rudolph Leibel, Co-Directors of the Naomi Berrie Diabetes Center, John Codey, Sandy Frankel and David Panzirer, Trustees of the Leona M. and Harry B. Helmsley Charitable Trust, Michael Roth, CEO of Interpublic and member of the Vivian and Seymour Milstein Family Heart Center Steering Committee, Jay Goldsmith, member of the Heart Center Steering Committee, Missy Chase Lapine, author of The Sneaky Chef and member of the MSCHONY Council, and Nancy Rabstejnek Nichols, member of the Naomi Berrie Diabetes Center Advisory Committee. The event raised close to $200,000 for the Naomi Berrie Diabetes Center, the only comprehensive, multidisciplinary diabetes center in New York City that integrates clinical care, research and education in the field of diabetes and its associated disorders. Dinner attendees included Angelica Berrie (left) and Dr. Herbert Pardes, NewYork-Presbyterian Hospital President & CEO (right). Not pictured are Dinner Co-Chairs John and Jodie Eastman, Jay and Katama Eastman and JoAnn M. and Joseph M. Murphy Staying Young at Heart Rachel and Ara Hovnanian hosted a cocktail party at their home on December 2 in honor of Dr. Herbert Pardes to highlight the Vivian and Seymour Milstein Family Heart Center at NewYork-Presbyterian/Columbia. Rachel is a member of the Heart Center Steering Committee, and the Hovnanian family made a gift to build the Kevork and Sirwart Hovnanian and Family Clinical Cardiology Center on the Heart Center’s Fourth Floor. Dr. Mehmet Oz, Director of the Cardiovascular Institute at NewYork-Presbyterian/Columbia, spoke to over 100 guests about maintaining heart health and offered his unique perspective as a heart surgeon on how transformative the Hospital’s new Heart Center will be when it opens early in 2010. Some of the guests included Caroline Dean, Gwen and Peter Norton, Eva and Lorenzo Lorenzotti and Peter and Allison Rockefeller. (See page 4 for more details about the Vivian and Seymour Milstein Family Heart Center.) Pictured here are (left to right) Ara, Kevork, Sirwart and Rachel Hovnanian 3 HOSPITAL PRIORITIES: Mission Driven Priorities help ensure a hospital is best positioned to serve its communities’ most pressing needs and that it remains at the forefront of care and technology. The following highlights a few of our priority projects and the support opportunities still available. Greenberg 14 Simply put, whether it’s Greenberg 14 North or South, this new floor will be a tremendous asset to the Hospital’s mission – putting patients first. Partially due to an aging and more sophisticated demographic, healthcare demands are growing so steadily that to manage that demand a new 54,000 square foot floor needed to be added to the top of the Greenberg Pavilion at NewYork-Presbyterian/Weill Cornell. Construction began in 2006 with two express purposes: 1) create a new medical/surgical unit and 2) create a luxurious 20-room Patient Care Center. The North Side of Greenberg 14 will house a new, traditional 28-bed, state-of-the-art medical/surgical unit. The South Side of Greenberg 14 will become home to the new Patient Care Center, which already features rooms named in honor of our late Trustee John L. Weinberg, the late Elaine Pardes Samson, Richard Schaeffer, Joachim Silbermann, the Mitzi and Warren Eisenberg Foundation and the Susan and Leonard Feinstein Foundation. Its build-out is not only visually stunning, but it increases our ability to handle the demand for private rooms. It will offer patients and their families a first-class healthcare experience coupled with hotel-like accommodations and services including chef-prepared meals, concierge services, 24/7 Patient Service Representatives, a business center, majestic East River views and more. Another benefit of these accommodations, which are part of a growing trend among premier healthcare facilities, is they will help NewYorkPresbyterian compete with the most elite medical institutions in the nation and even around the world. Equally important, they will also create enhanced revenues that will offset the significant amount of charity care we deliver each year. Medical/Surgical Unit Patient Care Center Model of Greenberg 14’s new patient facilities’ space allocation Vivian and Seymour Milstein Family Heart Center state-of-the-art heart care. The ultimate goal: effective care, of course, but with the least interruption in patients’ lives. Thanks to integrated diagnosis and treatment all under one roof, stress will be reduced for patients and their families. The Heart Center will feature expanded radiology, ultrasound and phlebotomy services, expanded cardiology interventional suites, 20 new prep/recovery beds, eight ambulatory ORs with 26 pre- and post-operative beds and two 10-bed ICUs. And for training cardiac care specialists today and long into the future, the Heart Center will also feature a state-of-the-art education and conference center. Heart disease is still the leading cause of death in the U.S. But helping address the challenge of a cure and better treatment is a transformational $50 million gift from the Vivian and Seymour Milstein Family. Their generosity is giving life to a new six-level, 142,000 square foot facility that will meet the comprehensive needs of cardiac patients at NewYorkPresbyterian/Columbia. The Vivian and Seymour Milstein Family Heart Center will continue the Hospital’s tradition of innovation – we performed the first pediatric heart transplant in 1984 – but it will also provide seamless, interdisciplinary, SUPPORT FOR THE VIVIAN AND SEYMOUR MILSTEIN FAMILY HEART CENTER, SCHEDULED TO OPEN IN 2010, IS STILL NEEDED, AND AVAILABLE NAMING OPPORTUNITIES ARE NOTED BELOW. ❖ Atrium – an open-air space with majestic Hudson River views that will feature art and sculpture and act as home to receptions and educational programming ❖ Diagnostic Center – 15,000+ square feet that will house radiology, ultrasound and phlebotomy services ❖ Recovery Suite – will be home to 20 post-procedure recovery beds ❖ Waiting Room – well-appointed “Point of Entry” for patients and comfortable space for family and friends ❖ Nurses Station ❖ Operating Theatre – featuring six areas for ambulatory surgery procedures and two for angiography/fluoroscopic procedures The Vivian and Seymour Milstein Family Heart Center, including its glass curtain wall, as of December 2008 4 CARDIAC CARE: A Personal Perspective The Advanced Therapeutic Services Center An integrated web of services can be the key to life-saving care, and that’s the goal of the new Advanced Therapeutic Services Center (ATSC) at NewYork-Presbyterian/Weill Cornell. Patients there will have easy access to a broad range of services, all in a welcoming, patient-centric environment. Patients and their spouses are naturally grateful for the excellent and compassionate care they receive here. One patient and his wife are truly a team when it comes to showing their gratitude and have agreed to share why they supported the construction of the Vivian and Seymour Milstein Family Heart Center at NewYork-Presbyterian Hospital/Columbia University Medical Center. When Myrna and John Daniels learned of plans to build a premier healthcare facility here in New York, and one that focuses on cardiac care in particular – something that hits close to home for both of them – they did not hesitate to lend their support. Why? A number of Rendering of the ATSC’s expanded ED featuring 360-degree patient observation The ATSC, a four-story structure, will house a transfusion medicine and cellular therapy lab on the lower level catering to the transfusion needs of both ambulatory and hospital patients. An adjacent radiation suite will provide world-class radiation oncologists with the opportunity to best treat cancer patients undergoing radiation therapy. An expanded emergency department (see story, page 1) on the first floor will provide the most advanced adult and pediatric emergency and trauma care. A new interventional neuroradiology suite on the second floor will enable the newest techniques and treatment for victims of strokes and aneurysms in particular. And on the third level four new, state-of-the-art ORs will offer the latest imaging and minimally invasive technologies as well as detailed information display systems for use real-time during surgery. The bottom line regarding the ATSC is this: a more synergistic approach to disease management will yield greater care efficiencies and less patient stress – a winning combination. THE ADVANCED THERAPEUTIC SERVICES CENTER NEEDS ADDITIONAL PHILANTHROPIC SUPPORT, AND SELECT NAMING OPPORTUNITIES ARE LISTED BELOW. ❖ Transfusion Medicine & Cellular Therapy Lab – approx. 10,000 square feet Myrna and John Daniels ❖ Transfusion Medicine Lab – approx. 4,500 square feet years ago when John had uncoated stent implants in his own heart that were beginning to fail, he needed longer lasting, experimental drug-coated stents. Fortunately, NewYork-Presbyterian Drs. Jeffrey Moses and Martin Leon “went to great lengths to get special FDA approval for me on compassionate grounds,” John remembers. “In my mind they did something special for me so I owed something back.” ❖ Operating Theatre – featuring four ORs ❖ Surgery Prep & Recovery Suite – featuring 11 rooms ❖ Procedure Room – featuring three, state-of-the-art treatment rooms for stroke and aneurysm patients ❖ Nurses Station That something was funding a Cardiac Catheterization Lab in the Vivian and Seymour Milstein Family Heart Center. “Now in giving back there’s an opportunity to improve life for so many people,” adds Myrna, a life-long New Yorker who is also an active member of the Hospital’s Florida Committee helping to promote our annual Palm Beach Symposium. Recently Myrna and John gave the largest private gift to any Canadian school of architecture to John’s alma mater, the University of Toronto, to name the John H. Daniels Faculty of Architecture, Landscape & Design and fund the school’s expansion and renovation as well as scholarships. The couple also funds a state-of-the-art theater at Toronto’s SickKids Hospital, where pediatric patients have the opportunity to escape their ailments while watching the same first-run films their friends are seeing at the local neighborhood theater. And they support Bell Lightbox, the new home to the Toronto International Film Festival. It’s clear the Daniels’ passion and generosity run wide and deep, and for that we and our patients are most grateful. Rendering of the ATSC’s “ORs of the Future” For more information on any of the naming opportunities listed here contact John Haley at 212-342-1794. 5 GIFT BRIEFS... IN MEMORIAM ✦ The Avon Foundation contributed a total of $800,000 in new funds to NewYork-Presbyterian John F. McGillicuddy Hospital, including $50,000 given through Avon’s Speak Out Against Domestic Violence grant program to support the Family PEACE John F. McGillicuddy, a NewYork-Presbyterian Hospital Chairman Emeritus and Life Trustee, and a Vice Chairman of the “To Realize Medicine’s Promise” Capital Campaign, died on January 4, 2009, at his home in Harrison, New York. The cause of death was complications of prostate cancer. He was 78. program at the Hospital. The Foundation’s Breast Cancer Crusade grant program made a donation of $250,000 to establish the Avon Foundation Breast Imaging Fellowship at NewYork-Presbyterian, which is a new initiative. The remaining $500,000 was also given through the Breast Cancer Crusade grant program to support the Avon Foundation Breast Imaging Center. ✦ Winston Fisher and his family recently provided Dr. Herbert Pardes, President & CEO, NewYorkPresbyterian Hospital, and other Hospital leaders described Mr. McGillicuddy as “a prince of a man with a gracious and impeccable character.” He is credited with playing key roles in the 1998 merger that created NewYork-Presbyterian Hospital and in the modernization of the Hospital, particularly in the construction of NewYork-Presbyterian/ Weill Cornell’s Greenberg Pavilion. $200,000 to fund the renovation of the adult waiting room in the Emergency Department at NewYork-Presbyterian/Weill Cornell. ✦ Jill Roberts gave a gift of $2 million to the Jill Roberts Center for Inflammatory Bowel Disease (IBD) to support the IBD Science Based Nutritional Program, which is directed A chief architect of banking consolidation, Mr. McGillicuddy was chairman and chief executive of Manufacturers Hanover, which under his leadership merged with Chemical Bank. He was also very influential in providing financial assistance to New York City during its fiscal crisis of the 1970s. He also served as an advisor on financial issues to Presidents Ronald Reagan and George H. W. Bush as well as to three governors and two mayors. by Dr. Ellen Scherl. ✦ The Sidney J. Weinberg Foundation made a $500,000 pledge to the Vivian and Seymour Milstein Family Heart Center at NewYorkPresbyterian/Columbia. Mr. McGillicuddy’s survivors include his wife Constance, to whom he was married for more than 50 years, a sister, five children and six grandchildren. We deeply mourn his passing and send our condolences to his family. ✦ The John L. and Sue Ann Weinberg Foundation also made a $500,000 pledge to the Vivian and Seymour Milstein Family Heart Center. NewYork-Presbyterian Hospital 2009 Gala To Benefit Neurology and Neurological Surgery April 16, 2009 6:30 p.m. Reception 7:30 p.m. Dinner Waldorf-Astoria Hotel For tickets call 212-342-0792 6 PUTTING PATIENTS FIRST: Patient Navigators Lead the Way T REAL-LIFE EXPERIENCES he healthcare system can be challenging discover new and effective solutions to Alberto (below) was referred to Carlos, the even under the best of circumstances. familiar challenges.” The Hospital hopes Allen ED Patient Navigator, due to his history For those who are uninsured, this high-level human connection will not of uncontrolled diabetes and the frequency of underinsured, living in poverty or who are only stabilize community health, but will his ED visits. Carlos soon discovered Alberto non-native English speakers, the challenge also provide patients with alternatives to has had no health insurance since the death of negotiating the system and accessing using the Emergency Department for of his spouse and that he needed to see a healthcare is multiplied. As a result, primary care. many patients, especially our most at-risk patients, often ignore the basic care In the initial stages of the program, the maintenance essential to their long-term needs of a specific target population will health and well-being. Giving these be addressed at each site. Navigators at patients the extra care they deserve NYP/Columbia are currently working sometimes requires special interventions. with the elderly, and those at NYP/Allen are focusing on patients who present NewYork-Presbyterian’s Patient Navigator to the EDs with chronic, uncontrolled Program was born from this need. The conditions like asthma and diabetes. project, a direct result of the visionary The Navigators at the Morgan Stanley philanthropy of Russell Carson and The Children’s Hospital ED will target patients Carson Family Charitable Trust, seeks to who lack primary medical doctors and improve the way our underserved patients who are in need of new subspecialty care. access healthcare. The Carsons’ generous As the program develops, these target $8 million gift supports the program’s populations will be expanded and five-year pilot, which began in 2008 in the the Navigators will assist even more Emergency Departments at NewYork- of the underserved patients who come to new primary doctor. Carlos made a referral to Presbyterian/Columbia and NewYork- our EDs. address Alberto’s insurance needs, scheduled Presbyterian/Allen and will expand to the an appointment with a visiting nurse to NewYork-Presbyterian/Morgan Stanley Important ramifications Children’s Hospital in 2009. “The sad fact Although smaller initiatives of this kind an appointment for Alberto at one of the is that poverty creates inequities in the have been introduced with much success in Hospital’s medical clinics. All along the way, healthcare system,” Carson said recently. medical establishments across the country, Carlos provided Alberto with the support and “This program provides a wonderful none have been attempted on this large of information that allowed him to successfully opportunity for my family to become a a scale with this diverse of a population. comply with his discharge plan. part of the solution.” This lack of precedent brings a welcome Trained neighborhood professionals assess Alberto’s home situation and scheduled opportunity for NewYork-Presbyterian to contribute to a growing and significant The Emergency Department-based Patient body of research regarding patient Navigators are a mix of community health care that is likely to have important workers, nurses and social workers who ramifications throughout the healthcare connect patients to appropriate healthcare industry. providers and educate patients on the importance and utilization of primary care. “Our main objective is to make patients Recruited directly from the neighborhoods feel comfortable enough to disclose any they serve, these trained professionals barriers they face in achieving their schedule medical appointments for medical goals,” Palau stresses. “Once these patients and follow-up on compliance roadblocks have been identified we can with appointments and treatment plans begin to implement workable solutions to help ensure patients achieve better con- into our standard operating procedures.” Olivia (above), age 79, came to the ED tinuous care following their Emergency And perhaps they will influence practices complaining of shortness of breath but left Department visit. at other institutions too. Without a doubt, against medical advice. Still, Patient Navigator Patient Navigators will very directly Ana did get to meet Olivia, conversing with “Compassion is key,” insists Stephanie address our goal of always putting patients her in Spanish, and received permission to Palau, Patient Navigator Program Manager. first, significantly enhancing the quality follow up by telephone the next day. After “Access to healthcare is a complicated of care for everyone at the Hospital and talking, Ana was successful in coordinating phenomenon that even we, as healthcare improving the overall stability of our a visiting nurse to go to Olivia’s home to professionals, don’t fully understand. Our surrounding communities. We and assess her health, given her understanding of Navigators stay with patients throughout our patients are indebted to the Carson Olivia’s fears about returning to the Hospital. their Emergency Department experience, family for the assistance and forward- Ana’s listening skills helped put Olivia first from arrival to discharge. We will be thinking philanthropy that made this while achieving mutual goals of improved walking side by side with patients as we important pilot project possible. patient health. 7 The above replica of the PRINCIPAL BENEFACTOR WALL is currently on display in the 68th Street and Milstein Hospital Building lobbies. The next update will be in Spring 2009. At the conclusion of the Campaign, identical signs will be made permanent. 525 E. 68th Street Box 123 New York, NY 10065–4885 PRESORTED FIRST CLASS MAIL U.S. POSTAGE CAMPAIGN LEADERSHIP MAILED FROM ZIP CODE 07606 PERMIT NO. 664 Honorary Chairman PAID Maurice R. Greenberg Chairman Jerry I. Speyer Co-Chairmen Frank A. Bennack, Jr. John J. Mack Vice Chairmen Charlotte M. Ford Jeffrey W. Greenberg O. Wayne Isom, M.D. Mitchell Jacobson David H. Komansky Rochelle B. Lazarus Timothy A. Pedley, M.D. John A. Thain Margaret L. Wolff President and Chief Executive Officer Herbert Pardes, M.D. Vice President for Development Larry Schafer NewYork-Presbyterian respects patient privacy. Please write to us at Director of Operations, Office of Development, For more information about The Campaign to receive fundraising requests supporting NewYork-Presbyterian Hospital in the future. please call 212-342-1474. NewYork-Presbyterian Hospital, 525 East 68th Street, NY, NY 10065 if you wish to have your name removed from lists 8 for NewYork-Presbyterian Hospital,