Access Guide to London`s Theatres

Transcription

Access Guide to London`s Theatres
Access Guide to
London’s Theatres
Published by The Society of London Theatre
Researched by SOLT and Artsline
Funded by Arts Council England
5th Edition
Key to symbols
How to book
Details of telephone booking
numbers and advice to follow
when booking.
Access information produced
by the venue.
For deaf or hard of
hearing theatregoers
Sound amplification systems
such as Sennheiser infra-red
or induction loop.
Information about the most
accessible area of the
auditorium for people with
limited mobility. Please cross
refer to the section for
wheelchair users which may
contain useful information.
Other information
Location of and access to
non-adapted toilets.
Location and description of
bars, cafes and restaurants.
Audio described, captioned
and sign language
interpreted performances
may be available. Check with
Box Office for details.
Nearest London Underground
Station (plus estimated
distance).
For visually impaired
theatregoers
Appropriate bus routes.
Nearest Main Line Station
(plus estimated distance).
Arrangements made for
guide dogs.
Nearest parking facilities see page 127 for details of
the Theatreland Car Park
Voucher Scheme.
For theatregoers in
wheelchairs or with
limited mobility.
Nearest Taxi ranks.
Access for people in
wheelchairs.
Wheelchair users must bring
a companion.
Adapted toilets.
Note
All measurements are given
in
metric units.
1m = 39 inches approx.
1cm = 0.4 inches approx.
Contents
Theatre
Page
Adelphi . . . . . . . . . . . . . . . . . . . . . . 6
Albery . . . . . . . . . . . . . . . . . . . . . . . 8
Aldwych . . . . . . . . . . . . . . . . . . . . 10
Almeida . . . . . . . . . . . . . . . . . . . . 12
Apollo . . . . . . . . . . . . . . . . . . . . . . 14
Apollo Victoria . . . . . . . . . . . . . . . 16
Arts . . . . . . . . . . . . . . . . . . . . . . . . 18
Barbican Theatre & The Pit . . . . 20
Cambridge . . . . . . . . . . . . . . . . . . 24
Carling Apollo Hammersmith . . . 26
Coliseum . . . . . . . . . . . . . . . . . . . 28
Comedy . . . . . . . . . . . . . . . . . . . . . 30
Criterion . . . . . . . . . . . . . . . . . . . . 32
Dominion . . . . . . . . . . . . . . . . . . . 34
Donmar Warehouse . . . . . . . . . . 36
Drury Lane, Theatre Royal . . . . . 38
Duchess . . . . . . . . . . . . . . . . . . . . 40
Duke of York’s . . . . . . . . . . . . . . . 42
Fortune . . . . . . . . . . . . . . . . . . . . . 44
Garrick . . . . . . . . . . . . . . . . . . . . . 46
Gielgud . . . . . . . . . . . . . . . . . . . . . 48
Greenwich . . . . . . . . . . . . . . . . . . 50
Hampstead . . . . . . . . . . . . . . . . . . 52
Haymarket, Theatre Royal . . . . . 54
Her Majesty’s . . . . . . . . . . . . . . . . 56
London Palladium . . . . . . . . . . . . 58
Lyceum . . . . . . . . . . . . . . . . . . . . . 60
Lyric . . . . . . . . . . . . . . . . . . . . . . . 62
Lyric Hammersmith . . . . . . . . . . . 64
National Theatre . . . . . . . . . . . . . 66
Theatre
Page
New Ambassadors . . . . . . . . . . . . 72
New London . . . . . . . . . . . . . . . . . 74
Old Vic . . . . . . . . . . . . . . . . . . . . . 76
Open Air . . . . . . . . . . . . . . . . . . . . 78
Palace . . . . . . . . . . . . . . . . . . . . . . 80
Peacock . . . . . . . . . . . . . . . . . . . . 82
Phoenix . . . . . . . . . . . . . . . . . . . . . 84
Piccadilly . . . . . . . . . . . . . . . . . . . 86
Playhouse . . . . . . . . . . . . . . . . . . . 88
Prince Edward . . . . . . . . . . . . . . . 90
Prince of Wales . . . . . . . . . . . . . . 92
Queen’s . . . . . . . . . . . . . . . . . . . . . 94
Royal Court . . . . . . . . . . . . . . . . . . 96
Royal Opera House . . . . . . . . . . . 98
St Martin’s . . . . . . . . . . . . . . . . . 100
Sadler’s Wells . . . . . . . . . . . . . . . 102
Savoy . . . . . . . . . . . . . . . . . . . . . . 104
Shaftesbury . . . . . . . . . . . . . . . . . 106
Shakespeare’s Globe . . . . . . . . . 108
Soho . . . . . . . . . . . . . . . . . . . . . . . 110
Strand . . . . . . . . . . . . . . . . . . . . . 112
Trafalgar Studios . . . . . . . . . . . . 114
Tricycle . . . . . . . . . . . . . . . . . . . . 116
UCL Bloomsbury . . . . . . . . . . . . . 118
Vaudeville . . . . . . . . . . . . . . . . . . 120
Victoria Palace . . . . . . . . . . . . . . 122
Wyndham’s . . . . . . . . . . . . . . . . . 124
Young Vic . . . . . . . . . . . . . . . . . . 126
Information on Travel . . . . . . . . 127
Useful Contacts . . . . . . . . . . . . . 129
3
Preface
Welcome to the fifth edition of the Disabled Access Guide, a fullyupdated, comprehensive handbook to the facilities of London theatres.
Theatre owners are committed to offering all theatregoers the highest
standards of service and venues are improving access all the time.
The information in this Guide is supplemented by our website
www.theatre-access.co.uk which is kept up to date with any changes.
It also offers details of current and forthcoming shows and assisted
performances.
We should like to thank the following people and organisations for their
help and support throughout the production of the guide: Arts Council
England, Brian Vickers and Fred Williams at Artsline and the managers and
staff of the theatres included in the guide for giving us their time and
assistance in compiling the information.
Copies are available in large print, Braille and
on tape. Please ring 020 7557 6713 to obtain a
free copy.
4
General Advice
Booking in advance and informing the theatre of your requirements is
helpful in ensuring that your visit runs as smoothly as possible.
For example, let the box office know if you are a wheelchair user, as
arrangements such as removing seats or positioning ramps are made
beforehand. It is also useful to indicate what type of chair you use
(i.e. manual or battery powered). Some theatres offer transfer seating for
those who can transfer from their chair. Spaces for wheelchairs are
usually on the end of a row, so it is possible to sit next to non-disabled
companions unless otherwise indicated. Likewise, if you are bringing a
guide dog it is best to inform the box office. Guide dogs are welcomed
at all theatres although they are not always allowed into the auditorium.
Where this is the case, staff are happy to look after them during
the performance.
Ushers are generally available to help theatregoers to their seats and
assist at the interval. In most cases, due to health and safety regulations,
they are unable to lift. During the interval, in most venues, staff will bring
drinks to disabled customers in the auditorium. Theatre bars are all over
1m high unless otherwise indicated.
If you would like to see a full seating plan of the theatre you can use the
Seating Plan Faxback service. Dial the number listed in each individual
category from the handset of your fax machine, using on-hook dialling,
polling or manual receive modes. Calls cost £1.50 a minute (at all times).
Helpline 0870 9090110
If you require sign language interpreted, captioned or audio-described
performances, details can be obtained from the box office or from our
website www.theatre-access.co.uk
5
Adelphi The Strand, WC2E 7NA
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How to book
Tel 020 7379 8443 (wheelchair bookings only)
0870 4030303 (special requirements)
Fax 020 7379 8447
Email adelphitheatre@hotmail.com
Discounts are available for wheelchair users and their companions
Seating Plan Faxback 09069 104 400
Show synopsis available in large print from box office.
Venue Details
The main entrance has one 15cm step, lower on the left hand side
as you face the theatre. A ramp is available. 2 sets of double swing
doors. Box Office counter to the right inside the entrance. No steps
to Stalls from foyer. 41 steps up to the Dress Circle; 79 to the Upper
Circle. Most staircases are highlighted and have handrails on both
sides. Theatre open 45 minutes before the performance.
Sennheiser infra-red system with 7 headsets. Collect from Box
Office.
Occassional sign language interpreted performances.
6
Guide dogs are allowed into the auditorium and Front Of House
staff are happy to dog-sit (maximum of 2).
No steps to Stalls from foyer. 2 spaces for wheelchair users at the
back – view slightly restricted. Transfer seating available to any
stalls aisle seat. A maximum of 4 wheelchairs can be stored in the
cloakroom. Provisions for 4 wheelchair/ scooter transferees per
performance – please check when booking.
A7–9, A28–30, BB10, 11, 25, 26 and C31 in the Stalls have the most
legroom.
Adapted toilet by the entrance to the Stalls.
Level access to women's toilets in the main entrance foyer and to
both men's and women's toilets in the stalls. Men's and women's
toilets available in the Dress Circle foyer area. Access to toilets in
the Upper Circle involves a number of steps.
Jessie Mathews bar down 20 steps from foyer. Vivien Ellis bar has
level access from stalls. Dress Circle bar up 30 steps. Upper Circle
bar up 63 steps. Limited seating. Drinks can be taken to disabled
customers in the auditorium.
Covent Garden (400m), Charing Cross/Embankment (300m)
Charing Cross (200m)
6, 9, 11, 13, 15, 23, 77A, 91, 139, 176
Single yellow lines and meters behind theatre on Maiden Lane.
NCP in Drury Lane and Upper St Martin’s Lane.
7
Albery St Martin’s Lane WC2N 4AH
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Albery
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Charing
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How to book
Tel 0870 060 6621
Fax 020 7240 3478
Minicom 020 7369 1762
Email alberyboxoffice@theambassadors.com (enquiries only)
Discounts are available for all disabled theatregoers and their
companions.
Seating Plan Faxback 09069 104 401
Large print programmes and touch tours available on request.
Venue details 3 steps up (lower to the right-hand side) and then
double doors opening inwards. Box Office on the right.
3 steps from the foyer to back of the Royal Circle, with 2 steps
between rows. 30 steps down to Stalls and 30 up to the Grand
Circle from the foyer (2 steep steps between rows). 40 steps up to
the Balcony (4 steep steps between rows). Steps are highlighted
and have handrails on both sides. Theatre open 30 mins before
performance.
Infra-red system with 12 headsets. Deposit required. Collect
headsets from centre desk in foyer – reserve by calling Box Office.
Induction loop at box office.
8
Occasional sign language interpreted, audio described and
captioned performances, depending on the production.
Guide dogs allowed inside the auditorium, or they can be looked after
by theatre staff (maximum 2). Please ask when booking.
There is a ramp (gradient 30–40%, handrail on right-hand side)
through the second side EXIT door on St Martin’s Court. Box M (door
68cm wide) has 2 spaces for wheelchair/scooter users, or 1
wheelchair/scooter user and a companion. Companions can also be
seated in the Royal Circle. Transfer seating available to any aisle seat
in Royal Circle, 2 wheelchairs and 2 scooters maximum. Wheelchairs
stored in cloakroom, scooters in the foyer. Groups should ring in
advance.
Seats with most leg room are H5, H6, H24, H25 Royal Circle and A8,
A22, E25, F4 and all of row AA in the Stalls.
Drinks and ice-creams can be brought into the auditorium. Pit bar
3 steps up from back of Stalls. Stalls bar 18 steps down from foyer.
Grand Circle bar 30 steps up from foyer.
All have moveable seats.
No adapted toilet but customers are welcome to use the toilet in
the Duke Of York’s (approx 100m). You may also be able to use the
men’s toilet which is off the foyer – staff will clear this for you.
Women’s off the foyer with 2 steps up inside the door. Men’s off the
foyer. More at Stalls, Grand Circle and Balcony.
Leicester Square (100m)
24, 29, 176
MasterPark at China Town and Trafalgar Square. NCP at Upper St
Martin’s Lane.
9
Aldwych Aldwych, WC2B 4DF
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Charing Cross
How to book
Tel 020 7379 3367
Fax 020 7379 5776
Textphone 020 7240 9660
Email email@aldwychtheatre.co.uk
Discounts Wheelchair-users and their companions pay the third
price.
Seating Plan Faxback 09069 104 402
Venue details 1 step then 5 more up to the main entrance which
has double doors opening outwards, with 4 handrails. Box Office
counter on the right. No steps from the foyer to the front of the
Dress Circle, or 15 steps up to the back (2 steps between rows). 26
steps down from the foyer to the Stalls, and 50+ up to the Upper
Circle. All steps are highlighted, with handrails on both sides on
staircases. Theatre opens 30 mins before performance.
Infra-red system in the auditorium with 5 headsets and 5
neckloops. Induction loop at left window of the box office.
Occasional sign language interpreted performances.
10
One guide dog per performance allowed in Box D.
Entrance to the auditorium is through a double EXIT door on Drury
Lane, over a slight edge and down a ramp inside the door (handrail
on the left-hand side), into a corridor which leads to the right-hand
side of the Dress Circle. 2 spaces for wheelchair users plus one
companion in Box D, through an outer door (76 cm wide) and inner
door (69 cm wide). The doorway is too narrow for motorised
wheelchairs. You will not be able to see some of the stage.
Alternative space for a wheelchair user beside C1 in the Dress
Circle, on a slight slope. Transfer seat at C1. Wheelchairs stored in
the lobby. Each wheelchair user must bring a non-disabled
companion.
Dress Circle and any of the Boxes are the most easily accessible
areas, and aisle seats are recommended. Seats J1-5, J19-23, C1
and C21 in the stalls have the most leg room.
Adapted toilets off main foyer at Dress Circle level. Ask a member
of staff to unlock the door.
Women’s and men’s at Stalls and Upper Circle level. Further
women’s in main foyer and men’s at Dress Circle level.
Dress Circle bar 24 steps up from the foyer. Further bars at the
back of the Stalls and Upper Circle level.
Covent Garden/Holborn/Temple (approx 500m)
Charing Cross (approx 900m)
1, 4, 11, 13, 15, 68, 98 (Bus Stop outside theatre).
NCP at Drury Lane/Parker Street. Parking meters outside theatre.
11
Almeida Almeida Street, N1 1TA
How to book
Tel 020 7359 4404
Access Info. 020 7288 4999
Email access@almeida.co.uk
Discounts available for all disabled people and their companions.
Information available in large print, Braille and on tape (provided
on request). Touch tours available.
Venue details Level access to foyer through push button sliding
doors or through double glass doors (push door to open) opening
both ways. Box Office with lowered counter in the foyer and
lowered counter at the programme kiosk. Stalls down 6 steps or a
sloped walkway. Access to circle via 2 staircases of 27 steps each
with handrails on each side. Good signage throughout. The floors
in the foyer are concrete.
Infra-red system in the auditorium and induction loop at the box
office. Public phones fitted with induction loop couplers.
1 Audio-described, captioned and sign language interpreted
performance per Almeida production.
12
Guide dogs allowed into auditorium – please book an aisle seat.
Staff are also happy to dog-sit.
4 spaces for wheelchair/scooter users in the stalls. 9 wheelchair
and scooter transfer spaces are available to aisle seats in rows A
and B – escorts not required. Theatre also provides 1 wheelchair
for loan. Auditorium is carpeted.
18 seats in the front row offer the best leg room. 12 seats with armrests.
Level access to Café Bar located just off the foyer area. The Café
Bar has wooden floors, moveable seating and offers table service.
Section of bar counter is wheelchair accessible (80cm high). Menu
available on blackboard written in white chalk and in large print.
Drinks may be brought to disabled customers in the auditorium.
Adapted toilet at the end of inside the foyer.
Accessible men’s and women’s in the foyer, each with 1 cubicle
that is wider and has handrails for people with mobility difficulties.
Angel (900m), Highbury and Islington (900m)
Essex Road Station (800m), Highbury and Islington (900m)
4, 19, 30, 43 (route 43 is accessible).
NCP at the Business Design Centre off Upper Street. Some parking
available in streets adjoining Almeida Street. Drop-off and pick-up
right outside main entrance. Patrons welcome to use a private
phone to arrange pick-up.
13
Apollo Shaftesbury Avenue W1V 7DH
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Apollo
Theatre
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How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for all disabled people and their companions.
Seating Plan Faxback 09069 104 404
Venue details 8cm step into the foyer through 2 rows of swing
doors. Box Office counter on the left. 22 steps down from foyer to
Stalls, 12 up to the Dress Circle, with 2 steps between rows in the
auditorium. More than 40 steps up to the Upper Circle. Handrails on
both sides of the staircases. Alternative level access through
double doors to the left of the upper circle entrance on Shaftesbury
Avenue. Stairlift or 12 steps down to the stalls.
Infra-red system with 6 headsets. Avoid front row of Stalls. Name
and address required.
Occasional captioned or sign language interpreted performances.
14
Guide dogs allowed into the auditorium and staff are available to
dog-sit. Dogs will be looked after in Stalls bar or in manager’s
office.
Entrance to the auditorium is through a door to the left of the Upper
Circle entrance, on Shaftesbury Avenue. Once through the door
there is a stairlift or 12 steps down to the stalls (with handrails on
either side). 2 spaces for wheelchair users in seats N1, N2 or N19,
N20 in the stalls. 2 wheelchair transferees can be accomodated in
aisle seat in the stalls. Venue not suitable for scooters, but
provisions can be made for 1 scooter transferee. Auditorium is
carpeted with steep raking.
All of row O (especially O1, O2, O13 and O14) in the Stalls have very
good leg room.
2 bars, one 13 steps down from the Stalls, and another at Upper
Circle level. Stalls bar has moveable seats. Drinks may be brought
to disabled customers in the auditorium.
Adapted toilet in the stalls.
There is a women’s at the front of the Stalls and a men’s off the
Stalls bar. There are further toilets at the back of the Upper Circle
and at Balcony level.
Piccadilly Circus (approx. 250m)
1, 14, 19, 22, 24, 29, 38, 55, 176
MasterPark at China Town and Poland Street. NCP at Newport
Place, Wardour Street or Denman Street. 2 accessible parking
bays behind the theatre, in Winnett Street.
15
Apollo Victoria 17 Wilton Road, SW1V 1LG
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Apollo
Victoria
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How to book
Tel 020 7828 7074
Fax 020 7834 6910
Email apollovic.bookings@clearchannel.co.uk
Discounts available for all disabled customers and one discounted
companion per disabled customer.
Seating Plan Faxback 09069 104 406
Information available in large print on request. Touch tours
available.
Venue details 4 steps up to the main entrance on Wilton Road.
Second main entrance on Vauxhall Bridge Road via a platform lift
or up 9 steps. Both entrances have highlighted steps and handrails
on either side. Box Office in foyer. Stalls down 29 steps from foyer.
Platform lift or 13 steps up to the Dress Circle from the foyer.
Theatre opens one hour before the performance.
Induction loop and infra-red system in the auditorium.
Occasional sign language interpreted performances.
16
4 guide dogs allowed inside auditorium – aisle seats are best. Staff
can also dog-sit.
4 spaces for wheelchair users on either side of the Dress Circle
(located a third of the way up) accessed by a platform lift in the
foyer. 2 scooters and 4 wheelchair transfer seats available in row F
of the Dress Circle. Escorts are not required.
Rows A and Q in the Stalls have the most leg room. There are 3
steps between rows in the Dress Circle. The Stalls is ramped.
Foyer bar through swing doors from the Box Office. Bar counter is
1.2m high and there is no seating. Drinks may be brought to
disabled customers in the auditorium.
Adapted toilet off the Foyer.
Men’s up 15 steps from row A of the Dress Circle. Women’s up 18
steps. Further toilets at Stalls level.
Victoria (approx. 50m)
Victoria (approx. 50m)
2, 8, 11, 16, 24, 36, 38, 52, 73, 82, 185, 211, 239, 436, 507, 705, C1, C10
MasterPark at Rochester Row.
Taxi rank at Victoria Station. Patrons welcome to use a private
phone to arrange pick up, or staff available to call for a taxi.
17
Arts Great Newport Street, WC2H 7JB
How to book
Tel 020 7836 3334
Email foh@artstheatre.com
Discounts available for wheelchair/scooter users and their
companions.
Touch tours available.
Venue Details Access to main entrance via a slight ramp and
through double doors. Box Office counter is straight ahead. 19
steps down to the Stalls to the right of the Box Office and 5 steps
up to the Circle to the left of it. Stairs are highlighted with
handrails on either side.
None at the moment.
Occasional sign language interpreted performances.
2 guide dogs allowed into auditorium. Staff are also happy to
dog-sit.
18
Entrance to the auditorium via double fire EXIT doors to the left of
the main entrance. Long, slightly sloped corridor takes one to the
back of the Circle. 1 space for wheelchair/scooter user in the back
of the Circle. Transfer seating for either 2 wheelchairs or 1 scooter
user to an aisle seat – please ask when booking. There are
handrails to the stalls and up to the circle.
Seats B1 and B16 in the Circle and A1, A14, B1, B16 & 17, C18 and
BB1 & 2 in the Stalls offer the best leg room.
Bar located inside the foyer, the counter is to the left (1.2m high)
with low moveable seating in the centre. Bar with moveable
seating also at Stalls level. Drinks may be brought to disabled
customers in the auditorium.
Cubicle with some adapted toilet facilities at the back of Circle.
Fully adapted toilet planned during refurbishment in 2005.
No steps to men's and women's in the Stalls – the cubicles are
very narrow.
Leicester Square (50m)
24, 29, 176
Masterpark at China Town. NCP at Upper St Martin's Lane. Very
limited metered parking available in surrounding streets – free
after 6.30pm.
Taxis drop-off and pick-up right outside main entrance.
Patrons welcome to use a private phone to arrange pick-up.
19
Barbican Theatre and The Pit
P
EE T
C H IS W
P
SILK
P
ST RE ET
WOOD STREET
NT
LON DON
MO
STRE
ET
Moorgate
Barbican
Centre
P
AGUE S T.
ELL ST
REET
FI NSB
E
STR
P
WALL
AT E
LAN
CH
P
MOORG
G
TE
A LD E R SG A
N
LO
BEE
URY
OSS ST.
PAV EM EN T
WHITECR
Barbican
2 theatres in one building.
The following information is common to both.
How to book
Contact the Box Office (9am–8pm daily)
Tel 020 7638 8891
Fax 020 7382 7270
Minicom 020 7382 7297
Discounts Half-price for both disabled customers and their
companions when joining the Access Membership Scheme. This
can be joined through the website, by calling the Box Office or
emailing access@barbican.org.uk
Seating Plan Faxback 09069 104 407
An access guide is available in Braille, large print or on audio tape
by contacting the Box Office on the above numbers or by emailing
access@barbican.org.uk
The guide can also be downloaded from www.barbican.org.uk
Barbican/Moorgate (approx. 250m)
20
Barbican Centre, Silk Street, EC2Y 8DS www.barbican.org.uk
153 (stops outside theatre)
8, 11, 23, 26, 35, 42, 43, 47, 48, 55, 56, 76, 78, 100, 133, 141, 149, 172,
214, 242, 243, 271, 344
4 (Mon–Sat only), 21, 25, 521 (Mon–Fri only)
Barbican Centre underground car park, with free parking for blue
badge holders. Please present your car park ticket and your blue
badge to the Ticket Desk or Information Point. You will be given a
sticker entitling you to free parking. Park in Car Park 3 which is
entered via Silk Street. Walkway to level -1. Car Park 3 has 6
spaces for disabled customers. Car Park 5 has an extra spaces and
access via a ramp to the ground floor foyer.
Details for each auditorium follow.
Barbican Theatre
Venue details The easiest way to approach the Centre is by car.
Follow the signs from Silk Street to Car Park 3, and you will arrive
at a setting down point on the Roadway at Stalls level -1.
Automatic doors into level -1. From here, all levels of the theatre
are accessible via lifts. The main lifts have tactile buttons and
voice announcements. Ticket Desk on the right. Front of Stalls
down 22 steps from lift (no centre aisle). 3 steps between rows in
the Circle and the Upper Circle. Steps are highlighted.
Radio system with 50 headsets. Collect from Stalls Right entrance.
Induction loop at box office and all points of contact from 2005.
Occasional sign language interpreted, audio described and
captioned performances.
21
Barbican Theatre and The Pit (continued)
There is very little space inside the auditorium for guide dogs but
cloakroom staff are happy to dog sit.
4 wheelchair spaces or 2 scooter spaces at Stalls level in Box A
and B. Further 4 wheelchair spaces at Upper Circle level at B9–12
and B56–59 – on a platform which will be lowered by approx. 30cm.
Wheelchair and scooter transfer seating available to back row of
Stalls. Wheelchair available to loan if booked in advance via the
Box Office.
Front Stalls seats have the best leg room.
No steps from the lift to the Stalls bar with limited seating.
Other bars and cafes accessible via lifts on the Waterside level.
Soft drinks and ice creams may be brought into the auditorium,
subject to performance.
2 Adapted toilets in main foyer on level -1, 2 at Theatre Circle level.
Men’s and women’s off level -1.
22
Barbican Centre, Silk Street, EC2Y 8DS www.barbican.org.uk
The Pit
From the lifts, there is a ramp down to the auditorium with
handrails on both sides. Slight step up from here into the
auditorium. 3 steps between rows in The Pit with no handrails.
Infra-red system with 10 headsets – more can be borrowed from
the Barbican Theatre if necessary.
Guide dogs allowed inside the auditorium, alternatively staff are
happy to dog-sit.
2 spaces for wheelchair/scooter users in Stalls (may vary with
production). Transfer seating available to the front row.
The front row provides the best leg room.
Pit Foyer bar serves coffee and snacks. Soft drinks and ice creams
may be brought into the auditorium, subject to performance.
Adapted toilet on the right at the top of the ramp.
Men’s and women’s off the foyer.
23
Cambridge Earlham Street, WC2 9HU
K
LO
UE
RO
EN
AV
Y
UR
SB
TE
AF
SH
ET
.
ST
ET
AV
.
N
Covent
Garden
AC
P
RE
AL
TO
EL
TR
T
EE
NE
SH
S
RE
ST. MARTIN’S ST.
AD
BU
RY
LL
T
ST
RO
Leicester
Square
UPPER
SS
.
ST
ST.
E
STRE
STREET
CRO
K
P
LITCHFIELD
TS
ST
ER
.
ST
G
EE
HA M
E A RL
TO
W
ER
ST
W
.
ES
T
ST
.
.
DE
M
EY
RIN
GR
S
Cambridge
OR
NS
EN
C
MONMOUTH
R
CE
IT
CHA
S
TE
GD
SH
AC
ST
FL
F
HA
EE T
S T.
AR
TR
S S
FT
NM
DE
GILE
S T.
.
ST
RE
NG
ST
FL
OR
RE
ET
AL
How to book
Tel 020 7850 8530 / 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts are available but depend on the current production –
please check when booking.
Seating Plan Faxback 09069 104 408
Touch tours available on request.
Venue details No steps to the foyer through 2 sets of double swing
doors. Box Office counter on right. Staircases between levels have
2 handrails and steps are highlighted. 5 steps down from the main
foyer to the Stalls, 31 up to the back of the Royal Circle (2 steps
between rows). Over 60 steps up to the Upper Circle.
Infra-red system with 8 headsets. You will be asked to sign a
receipt. Induction loop at the Box Office.
Occasional sign language interpreted performances.
Guide dogs are not allowed inside the auditorium, but staff can
dog-sit for 4 dogs per performance in the manager’s office.
24
Entrance to the foyer through 2 sets of double swing doors. Please
let Box Office staff know that you have arrived. Entrance into the
Stalls corridor through the third double EXIT door on Earlham Street.
From here there is a slight slope down into the stalls, to 2 spaces for
wheelchair users at N1 and N34. Transfer seats for up to 4
wheelchair users and 2 scooter users. The wheelchairs and
scooters can be stored and will be retrieved by an usher.
Aisle seats, seats J1 & J28 and Box A (3 steps up) have the most
leg room.
Drinks may be brought to disabled customers in the auditorium.
Stalls bar down 22 steps. Royal Circle bar 31 steps from the foyer,
another bar in Upper Circle.
Adapted toilet in Stalls corridor. Ushers have keys.
Women’s and men’s at the back of the Stalls. At the Royal Circle, the
men’s is level from the bar and the women’s is up 3 steps.
Covent Garden (350m)
1, 14, 19, 22, 29, 34, 55, 176
MasterPark at Cambridge Circus. NCP at St Martin’s Lane. Meters in
Earlham Street (11 spaces), and in Mercer Street (2 spaces).
25
BE
AD
ON
Hammersmith
(Hammersmith & City Line)
K IN G
ER
MERSMIT HAMM
AM WY.
BD
Hammersmith
P
P
BR
ITH
MM
HA
ROAD
ER
London
Apollo
FLYO V ER
PA LA CE
ID
GE
RD
.
IT H
(District, Circle &
Piccadilly Lines)
FU LH AM
H A M M ER SM
SM
AD
SMITH RO
H
STREET
AD
H
RO
S HE P HER D’S BUSH
ROA D
Carling Apollo, Hammersmith Queen Caroline Street, W6 9HQ
How to book
Tel 020 8563 3806
Fax 020 8748 9853
Discounts available for disabled customers
Seating Plan Faxback 09069 104 405
Touch tours available – please phone for details.
Venue details Staircases have handrails on both sides. Main
entrance and Box Office up 3 steps through doors opening
outwards. Box Office counter to right. No steps from here to Stalls,
and 40 steps up to front of Circle (2 steps between rows). Venue is
carpeted throughout.
None at present.
Guide dogs are not permitted inside the auditorium but staff can
dog-sit for a maximum of 2 guide dogs per performance.
26
Ramped entrance is through the EXIT doors on either side of the
theatre – ask a member of staff at the main entrance. A long ramp
(approx. 12% with a handrail on the right) leads up to 2 spaces for
wheelchair users. Companions can sit behind. Transfer seating
available to aisle seats in Stalls for 10 wheelchair users and 1
scooter user (wheelchairs stored at back of Stalls). Venue is
suitable for scooters – please call the theatre beforehand.
Row V in the Stalls has extra leg room. Please request an aisle seat
when booking.
No steps from Stalls to foyer bar (no seating). Circle bar up 30
steps (fixed seating). Soft drinks brought to disabled customers in
the auditorium.
Adapted toilet at the back of the Stalls next to the women’s.
Women’s and men’s at Stalls level and at back of Circle.
Hammersmith (200m) – follow signs through Broadway Shopping
Centre.
9, 10, 27, 33, 72, H91, 190, 209, 211, 220, 266, 267, 283, 295, 391, 419
Car Park in Broadway shopping centre. Limited on-street parking
near theatre.
27
Coliseum St Martin’s Lane WC2N 4ES
CHA
P
RING
RR
RE
ICK
ST.
KI
W
NE W R O
.
ST
NG
DF
OR
D
.
ST
LAN E
UARE
P
Coliseum
AR
ST RE ET
’S
WILLIAM IV STREET
ITC
E
PL A C
NG E
T IN
O RA
WH
P
. M
ST
SQ
TER
GA
AC
BE
S
MA RTI N’S
CE
RN
RO A D
LEI
U
BO
AN T.
CR S
LO
ST.
E
EET
C R O SS
ISL
ST R
Leicester
Square
NG
OM
STR
FA L G A
R S Q U.
DUNCANNON ST.
S
B
EET
T RA
TR
AN
D
Charing
Cross
How to book
Tel 020 7632 8300
Fax 020 7379 1264
Minicom 020 7836 7666
Email access@eno.org (enquiries only)
Discounts available for disabled people and companions.
Seating Plan Faxback 09069 104 409
Information available in large print, Braille. Audio cassette of
season brochure and audio map also available. Talking Notes®
audio synopsis provided prior to the performance and during
intervals. Touch tours planned starting 2005.
Venue Details Slight ramp through left-hand doorway of main
entrance on St Martin's Lane opening outwards into foyer.
Information desk straight ahead and low countered box office to the
right. Main lift, with voice announcements and Braille signage, to
right of information desk serving all levels (suitable for scooters).
Another lift serves Dress Circle, Upper Circle and Balcony.
Otherwise 29 steps up from foyer to Dress Circle, 47 up to Upper
Circle and a further 45 up to Balcony. 2 steps between rows in the
Balcony, Dress and Upper Circle; 1 step between rows in Stalls.
Venue is carpeted throughout and all steps are highlighted with
handrails on either side.
28
www.eno.org
Radio-wave system in the auditorium and induction loop at Box
Office and all bars.
Regular captioned and sign-interpreted performances.
Guide dogs allowed into auditorium, alternatively staff are happy to
dog-sit in the manager's office.
10 spaces for wheelchair/scooter users in total: 2 at back of Dress
Circle, 4 in Stall boxes and 4 at back of Stalls (companions can sit
beside the wheelchairs users). 10 wheelchair/scooter transfer
spaces: 4 in Dress Circle and 6 in Balcony. Theatre also provides
2 wheelchairs for loan.
Good leg room in Stalls; B1–4, B33–36, C1 and C39 in the Stalls
provide the best leg room.
No steps to Stalls bar and bars in rear Stalls corridor. Further bars
at Balcony, Upper and Dress Circles can be accessed by main lift.
Dutch Bar on basement level (reachable by lift) accessed by
platform lift or down 3 steps. Drinks cannot be taken into the
auditorium.
Adapted toilets at Basement, Stalls, Dress Circle (no steps from lift)
and Balcony levels.
No steps to toilets off the foyer. More toilets at Dress Circle, Upper
Circle (women's 10 steps up), Balcony and Basement.
Leicester Square (100m)
Charing Cross (200m)
The following buses stop in the Haymarket (Southbound) or Lower
Regent Street (Northbound): 3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 24, 29,
38, 88, 91, 94, 139, 159, 176, 453
Masterpark at Trafalgar Square and Whitcomb Street. NCP at
Bedfordbury (behind theatre). Nearest taxi rank in Haymarket.
29
SHA
FTE
S
AV BUR
E.
Y
Comedy Panton Street, SW1Y 4DN
P
P
LEI
DE NM AN ST.
EE
Piccadilly COVENTRY STR
Circus
NT
PA
RE
LY
DIL
CA
PIC
T
ON
SQUA
S TR
OR
A
IT C
OM
T
T.
BS
KE
.
ST
RE
ET
.
ST
LL
PA
JA
ME
S’S
SQ
U.
M
EE T
E
NG
MA
COCK
L
PA
RE
.
ST
P
AR
ST
II
ER
WH
NT
ES
ST
Comedy
YM
HA
GE
CH
L
AR
CE
L
AL
LL
EA S
SPUR
T
S T.
P
L
How to book
Tel 020 7321 5306
Fax 020 7839 1193
Minicom 020 7369 1762
Email comedyboxoffice@theambassadors.com (enquiries only)
Discounts vary according to production. Concessions may be
available (Please enquire at time of booking).
Seating Plan Faxback 09069 104 410
Venue details 2 steps up to double doors opening into the foyer.
All stairs are highlighted and have handrails on both sides. No
steps from the foyer to the back of the Dress Circle (2 steps
between rows). 24 steps down from the foyer to the Stalls, 23 steps
up from the foyer to the Royal Circle (with 2 steep steps between
rows) and 50 steps up to the Balcony.
Infra-red system with 6 headsets. Headsets available from the Duty
Manager. You will be asked to leave a credit card or a £10 deposit.
Portable loop available in Box Office.
Guide dogs are not allowed into the auditorium but staff are able to
look after 2 dogs per performance in the theatre’s office.
30
Entrance through a side EXIT door on Oxendon Street, up a
temporary ramp placed over a step (approx. 8cm high). This leads to
the foyer and the back row of the Dress Circle. 1 space for a
wheelchair user at E17 – companions can be seated next to this
space. The width is approx. 1m 10. The maximum depth is 92cm
(distance between back wall and next row). Transfer seating is
available at the rear of the Dress Circle. Please contact the Box
Office for further information. The theatre can store 4 wheelchairs per
performance (stored by the stairs next to the Stalls). Each
wheelchair user must bring a companion.
Row A and seats N1, N21, L1, L21, D1, D22 in the stalls and Boxes
C and D have the most leg room.
No steps from the back of the Dress Circle to the foyer bar
(no seating). Drinks brought to disabled customers in the auditorium.
More bars at the rear of the Stalls, at Royal Circle and at Balcony.
There is no adapted toilet. It may be possible to use the toilet on the
left hand side of the Dress Circle, down 6 steps and through 2
doorways, approx. 64cm wide. Men’s and women’s toilets are
available on the Stalls, Royal Circle and Balcony levels. Please note,
the men’s toilet on the Royal Circle level is only accessible via 13
steps up from the Royal Circle Bar.
Piccadilly Circus (250m)
3, 6, 9, 12, 13, 14, 15 ,19, 22, 23, 24, 29, 38, 88, 91, 94, 139, 159, 176, 453
MasterPark at Whitcomb Street. NCP at Denman Street.
The nearest taxi rank is in the Haymarket.
31
SHA
FTE
S
AV BUR
E.
Y
Criterion Piccadilly Circus, W1V 9LB
P
P
LEI
DE NM AN ST.
SQUA
RE
ITC
.
ST
B
ON
OM
GE
S TR
P
OR
A
EE T
E
NG
ET
KE
RE
AR
ST
YM
HA
NT
Criterion
ER
T
NT
PA
RE
LY
DIL
CA
PIC
ST
WH
EE
Piccadilly COVENTRY STR
Circus
CE
.
ST
T
ST
RE
ET
.
ST
CH
L
AR
ES
II
LL
PA
MA
JA
ME
COCK
S’S
SQ
M
U.
L
PA
L
AL
LL
EA S
SPUR
T
S T.
P
L
How to book
Tel 020 7839 8811
Fax 020 7925 0596
Email admin@criterion-theatre.co.uk
Discounts available for wheelchair users and their companions.
Seating Plan Faxback 09069 104 411
Venue details Main entrance up a 15cm step from the pavement,
through swing doors. All staircases have handrails on both sides
and steps are highlighted. From the foyer there are 25 steps down
and then 6 up to the Upper Circle: 32 steps down to the Dress
Circle (1 step between rows); 51 steps down to Stalls.
Loop system available in all parts of the auditorium. Occasional
sign language interpreted performances
Guide dogs are allowed into the auditorium. Staff are available to
dog-sit for 2 dogs per performance in the theatre manager’s office.
32
Wheelchair/scooter users should inform the Box Office in advance
and come to the entrance in Jermyn Street, to the left of the stage
door. There is a slight slope with handrails on both sides to the
back of the Upper Circle. 2 spaces for wheelchair users next to
C20. You cannot see a small part of the stage. Scooter users can
access the venue, but have to be transferred. Transfer seating is
available for wheelchair users and 1 scooter to aisle seats in
Upper and Dress Circles. Each wheelchair user must bring a nondisabled companion.
Dress circle boxes and C1, C2, C27, C28 have the most leg room.
Drinks can be brought to disabled customers in the auditorium.
2 bars at Dress Circle, and another 3 steps up from the Stalls.
Limited seating.
Adapted toilet on your right on the way to the Upper Circle from the
Jermyn Street entrance.
Men’s and women’s at Dress Circle and Stalls.
Piccadilly Circus (opposite main entrance; 50m from Jermyn Street
entrance).
3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453
Double yellow lines in Jermyn Street. Masterparks at Whitcomb
Street and Trafalgar Square NCP in Denman Street.
33
Dominion Tottenham Court Road W1P OAG
E
AV
.
STREET
ARE
OAD
S R
QU
O S
LETT
GOS RD
YA
DE
N
R
MA
K
GH
.
ST
KN
AL
T.
L S
T
HI
C
BU
T
STREE
ROW
CRO S
N
STREE
D
S H AW
ST. GILE
S
ING
SOH
TO
SUT
.
ST
OXFOR
EARN
NEW
CHAR
OXFORD
T
Tottenham
Court Road
D
WAY
ET
Dominion
Theatre
ROA
HA N
EET
STRE
SELL
OT
URT
G
RUS
REAT
DY
CO
STR
.
M
P
PL
HA
NE
EN
ELI
TT
D
D
AD
TO
BE
R
FO
S TR
E ET
How to book
Tel 020 7636 2295
Fax 020 7580 0246
Email disabledenquiries.dominion@clearchannel.co.uk
Discounts are available for wheelchair users and their
companions.
Seating Plan Faxback 09069 104 412
Venue details No steps to the foyer through double doors opening
outwards. Box Office to left. 10 steps down to the Stalls. 32 steps
up to the Circle from foyer (2 steps between rows). Staircases have
handrails on both sides and steps are highlighted.
Infra-red system 10 headsets and 10 neckloops available – ask the
duty manager upon arrival at the theatre.
Occasional sign language interpreted performances.
34
Guide dogs are allowed into the auditorium. Staff are also willing to
dog-sit if you prefer.
Platform lift down 10 steps – ask the duty manager to operate it.
3 spaces for wheelchair users at XX50, YY50, ZZ50 (the last 2 on a
slight slope). Transfer seating to any aisle seat. People with
motorised wheelchairs or wheelchairs (maximum of 3) can go in
Box B – the entrance is to the side of the theatre on Bainbridge
Street. Slightly restricted view of the stage from the box.
Wheelchair users must bring a non disabled companion (box B only).
Lower Stalls (10 steps down from the foyer with handrails on both
sides) is the most accessible area. Rows A and ZZ and seats Z1
and Z50 have the most leg room.
Adapted toilet towards front left of Stalls.
Men’s and women’s off Stalls and Circle.
No steps to the Lower Stalls Bar (no seats) from the Stalls (next to
adapted toilet) and 8 up to Upper Stalls Bar (with seating).
Confectionery kiosk in foyer. Shop in stalls cloakroom and
merchandise store in stalls foyer. Staff happy to bring drinks to
customers in their seats
Tottenham Court Road (100m)
7, 8, 10, 14, 14A, 19, 22, 24, 25, 29, 38, 40, 73, 176
Masterpark at Poland Street; NCP at Great Russell Street.
35
Donmar Warehouse 41 Earlham Street, WC2H 9LX
K
S T.
AR
S T.
.
ST
TR
S S
LO
UE
RO
EN
AV
Y
UR
SB
TE
AF
SH
AV
.
ET
.
ST
ET
BU
RY
N
Covent
Garden
AC
P
RE
AL
TO
EL
E
ET
NE
SH
RE
ST. MARTIN’S ST.
AD
Leicester
Square
R
ST
ET
STRE
ST
RO
ST.
UPPER
SS
.
ST
P
LITCHFIELD
TS
ST
STREET
CR O
K
HA M
E A RL
TO
W
ER
ST
W
.
ES
T
ST
.
OR
.
LL
G
EE
ES
SH
ER
.
ST
RIN
GR
FT
M
EY
CHA
A
SH
Donmar
Warehouse
NS
DE
C
GD
MONMOUTH
R
CE
IT
AC
ST
FL
EE T
EN
FT
NM
DE
GILE
RE
NG
ST
FL
OR
RE
ET
AL
How to book
Tel 0870 060 6624
Fax 020 7438 9211
Minicom 020 7369 1762
Email office@donmarwarehouse.com
Discounts available for all disabled theatregoers and their
companions.
Seating Plan Faxback 09069 104 413
Touch tours available. Production information available in Braille,
large print and tape prior to audio-described performances.
Venue details No steps through a door inside Thomas Neal’s
shopping centre (open until 6.30pm) to the right of the shop,
Quiksilver, into the foyer. Or a portable ramp can be placed over the
15cm step into another entrance on Earlham Street. Box Office
counter is straight ahead from the Earlham Street entrance. Lift up
to all floors of the auditorium, to the right of the Box Office counter.
All staircases have handrails on both sides and steps are
highlighted. Stalls up 26 steps from the foyer and have one step
between rows. Circle up 48 steps from the foyer, with one step
between rows. The Stalls is level, the Circle is raked.
36
www.donmarwarehouse.com
Infra-red system with 8 headsets. Headsets can be collected from
the Box Office. Returnable deposit of credit card or driving licence
required. Portable induction loop at the Box Office.
1 sign language interpreted, audio described and captioned
performance per production – ring Box Office for details.
Guide dogs are allowed in the auditorium, alternatively staff are
happy to dog-sit. The theatre can accommodate 4 guide dogs per
performance.
Slight slope up from the lift to the back of the Stalls. 1 space for a
wheelchair user at D31 in the Stalls. Companion can sit in D32.
Either 1 scooter or 2 wheelchair transfer seats available.
Wheelchairs/Scooters are stored beside Box Office.
Aisle seats have the most leg room, except row A in the stalls.
C9 and C30 in the Stalls have unlimited legroom.
No steps to both the Stalls and the Circle bars. Both have fixed
seating and limited space. Drinks may be taken into the auditorium
in plastic cups, or brought to customers.
Adapted toilet off the Circle bar.
Women’s and men’s off the Circle bar, off the foyer and 4 steps up
from the Stalls.
Covent Garden (approx 100m), Leicester Square (300m)
14, 19, 24, 29, 38, 176
MasterPark at Cambridge Circus. NCP at Drury Lane and Upper St
Martin’s Lane. Meters in Earlham Street and Mercer Street.
1 disabled parking bay outside theatre.
37
RE
RE
ST
LE
NG
LO
MB
KE
Y
Covent Garden
LA
NE
DW
E
ST
YC
H
AL
IN
TA
V
EL
NG
L
ET
ER
W
NT
VE N
CO RDE
GA
RE
TO
ET
N
ST
RE
ET
ER
ST
RE
ET
ET
EX
ET
RE
O
CK
ST
T
VIS
TA
LI
UGA
RE
ST
CA
TH
K
SS
OC
EL
L
ET
ST
RE
RE
ET
ST
RU
PORT
Drury Lane
Theatre Royal
W
IST
BO
AY
GSW
UR
KIN
DR
ST
ST.
AC
RE
WILD
ET
Drury Lane P
ET
Drury Lane, Theatre Royal Catherine Street WC2B 5JF
ST
RA
ND
How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for all disabled people and their companions.
Seating Plan Faxback 09069 104 414
Occasional touch tours available with audio-described
performances.
Venue details 6 steps up to front entrance through swing doors
into main foyer and Box Office. Box Office counter to right. 20 steps
down then 17 up to Stalls with handrails on both sides, 39 to Dress
Circle with a handrail on the right, 61 to Upper Circle with a
handrail on both sides. Top stair of each group is highlighted.
Theatre open 1 hour before performance.
Infra-red system with 10 headsets. Best reception in centre Stalls
and centre Circle. Headsets available from duty manager in main
foyer. Induction loop at Box Office.
38
Occasional sign language interpreted, audio-described and
captioned performances.
Guide dogs not allowed into the auditorium but theatre staff can
look after them in an office.
Entrance to theatre through signposted door on Russell Street
which leads into the left of the Stalls. The door has a bell on the
outside. 4 spaces for wheelchairs users, L1 and 35 and K1 and 35,
companions can sit in the same row. Transfer seating to aisle
seats, wheelchairs can be stored in the Stalls store room
(maximum of 2 scooter transferees).
All of row K and C1, C29, D1 & D33 in the Stalls have the most
leg room.
Adapted toilet to the left inside Russell Street entrance, beside
the Stalls.
No steps to men’s from Stalls. Further toilets at Stalls and
Grand Circle.
Stalls bar 17 steps down from the Stalls – some seating, fairly
large. Further bars at Dress Circle, Upper Circle and Balcony.
Covent Garden (250m)
Charing Cross (625m)
1, 4, 6, 9, 11, 13, 15, 23, 26, 29, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176,
188, 243, 341, 521, RVI (terminus outside theatre)
Single yellow lines on Russell Street. NCP in Drury Lane.
Taxi rank at Covent Garden Piazza end of Russell Street.
39
Duchess Catherine Street, WC2B 5LA
DR
Y
NE
ST
BO
RE
ET
LA
Holborn
AY
GSW
UR
KIN
P Drury Lane
RE
ST
W
EL
L
IN
Covent
Garden
RE
ON
ET
EX
AL
RE
ET
S
R
T
EE
Duchess
T
ST
E
ET
ST
H
YC
W
EE
ST
E
TR
VIS
TA
TO
CK
GT
D
K
IN
OC
ER
ST
ET
S CA
TH
TA
VI
RE
SE
ST
LL
ET
W
RU
R
ND
LA
NC
RA
AS
VO
SA
ST
TE
R
Y
E
ET
AC
RE
PL
ST
Charing Cross
How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for all disabled people and their companions.
Seating Plan Faxback 09069 104 415
Venue details One shallow step up from Catherine Street on a
slight slope – lower to the right. Box Office through a set of double
doors which open outwards (counter to right). 12 steps up to the
Dress Circle (3 steep steps between each row). 21 steps down to
the Stalls. Staircases have handrails on both sides, and some steps
are highlighted.
Infra-red system with 10 headsets. Induction loop at the Box Office.
Guide dogs are allowed into the auditorium if you are seated in an
aisle seat or a box. Staff will also dog-sit in manager’s office for a
maximum of 2 guide dogs per performance.
40
Steps to all parts of the auditorium. Wheelchair users who need to
remain in their chairs must be accompanied by 2 escorts as they
have to be carried down 21 steps to the Stalls, where there are
spaces at N1 and N29. Alternatively, if you are able to transfer from
your chair, theatre staff will be able to assist you to any aisle seat
in the Dress Circle, which is up 12 steps. Your chair will be stored
in a cloakroom by the Stalls. Staff are happy to help.
F1 and F22 in the Stalls have the most leg room. Staff will also try to
find suitable seating on the night.
One adapted toilet at Stalls. Door opens inwards.
Women’s and men’s by Stalls, plus men’s 8 steps up and women’s
17 steps up from the Dress Circle.
Drinks may be brought to disabled customers in the auditorium. No
steps from the Box Office into the Foyer Bar, through a set of
double doors. There is another bar 3 steps down from the Stalls.
Moveable seats.
Covent Garden (250m)
Charing Cross (625m)
1, 4, 6, 11, 13, 15, 23, 26, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176,
188, 243, 341
NCP in Drury Lane. Taxi rank at Covent Garden Piazza end of
Russell Street.
41
Duke of York’s St Martin’s Lane WC2N 4BG
CHA
P
RING
RR
RE
ICK
ST.
KI
.
ST
NG
BE
W
NE W R O
DF
OR
D
.
ST
BURY
LAN E
P
CH
T IN
’S
ST RE ET
GA
AC
BEDFORD
MA RTI N’S
AR
AN
S
DO
PL
AC
E
WILLIAM IV STREET
WH
ITC
E
PL A C
NG E
. M
ST
Duke of
York’s
Theatre
O RA
RN
RO A D
ER
ST
CE .
LEI SQU
P
U
BO
AN T.
CR S
LO
ST.
E
EET
C R O SS
ISL
ST R
Leicester
Square
NG
OM
STR
FA L G A
R S Q U.
DUNCANNON ST.
S
B
EET
T RA
TR
AN
D
Charing
Cross
How to book
Tel 0870 060 6223
Fax 020 7565 6465
Minicom 020 7369 1769
Email doyboxoffice@theambassadors.com
Discounts depend on the current production – please check with
the Box Office.
Seating Plan Faxback 09069 104 416
Venue details No steps from the street through 2 sets of swing
doors into the foyer. Box Office is straight ahead. No steps to row D
of Royal Circle, then 2 steps between each row. Staircases have
handrails on both sides and all steps are highlighted. 20 steps
down to Stalls and 23 up to Upper Circle (2 steps between rows in
the Upper Circle).
Dual channel infra-red system with 12 headsets. This covers the
whole auditorium except the front boxes. Headsets available from
cloakroom. Portable induction loop at Box Office.
Occasional assisted performances depending on the production –
check with the Box Office.
42
Guide dogs are allowed inside the auditorium, or staff can dog-sit if
preferred. Maximum of 4 guide dogs per peformance. You will be
seated in an aisle seat. Provisions vary depending on production
and customer requirements – please check when booking.
2 spaces for wheelchair users in the third row of the Royal Circle at
C23 and C1. Transfer seating at D18 and D1. Wheelchairs stored in
the cloakroom in the foyer or in the Royal Circle if there is room.
Maximum of 2 wheelchair transferees and 1 scooter per
performance.
Stalls bar down 21 steps from the foyer, moveable seating. Circle
bar up 23 steps moveable seating. Ice-cream and soft drinks on
sale in cloak room. Beverages can be brought to disabled
customers in auditorium – please ask duty manager.
Adapted toilet at the back of the Royal Circle, on the right.
The turning space is quite tight.
Women’s up 2 steps from the foyer. Men’s off Stalls bar and Men’s
and Women’s off Circle bar.
Leicester Square (approx. 100m)
Charing Cross/Embankment (approx. 200/400m)
Charing Cross (approx. 200m)
14, 19, 22, 24, 29, 38, 40, 176
MasterPark at Trafalgar Square and Whitcomb Street. NCP at
St Martin’s Lane. 3 parking meters within 50m of main entrance.
43
RE
RE
ST
LE
NG
LO
MB
KE
Y
Covent Garden
LA
Fortune
UGA
L
ET
RE
ST
ER
IN
EL
NG
E
TA
V
W
NT
VE N
CO RDE
GA
LI
DW
CA
TH
ST
YC
H
AL
SS
K
EL
L
ET
ST
RE
RE
ET
ST
RU
RE
TO
ET
N
EX
E
ET
R
TE
ST
RE
ET
ET
CK
RE
RE
TO
ST
ST
VIS
TA
PORT
NE
OC
W
IST
BO
AY
GSW
UR
KIN
DR
ST
ST.
AC
RE
WILD
ET
Drury Lane P
ET
Fortune Russell Street, WC2B 5HH
ST
RA
ND
How to book
Tel 0870 060 6626
Minicom 020 7369 1769
Email fortuneboxoffice@theambassadors.com (enquiries only)
Discounts available for all disabled theatregoers and companions
Seating Plan Faxback 09069 104 417
Touch tours available
Venue details No steps into foyer from street through double
doors. Box Office counter to right. Dress Circle up 7 steps. 1 step
between rows in auditorium. Row G has the most leg room. 21
steps down to Stalls, more than 40 to Upper Circle. Most staircases
have handrails on both sides.
Infra Red system with headsets. Also a portable loop system for
use with hearing-aids at the Box Office.
Guide dogs are allowed into Box A: 1 step into Box A lobby (with
own toilet) through double doors down the right hand side of the
theatre, then 3 steps down into Box A. Alternatively, staff are happy
to dog-sit.
44
Sign language interpreted and audio-described performances are
planned. Check with Box Office.
No spaces for wheelchair users who have to stay in their chairs.
The person in a wheelchair must be able to negotiate a few stairs
as there is no access into the theatre for wheelchairs. Box A has a
side entrance from Crown Court with one step down into the anteroom, and three shallow steps with a rail into the box, also a toilet
in the ante room. Through the side EXIT door on Crown Court, there
are 5 steps to the main Dress Circle.
B1, B8–12, C1, D1, E1 and J1 in the Stalls have the most leg room.
Limited leg room also in Dress Circle, apart from Row G and Boxes
A & B.
Adapted toilets planned – please check with the Box Office.
The private toilet next to Box A is the most accessible.
Women’s and men’s near Stalls (cubicles are very narrow) and
30 steps up from Dress Circle.
Stalls bar 21 steps down from foyer with moveable seats,
mezzanine bar 8 steps up from Dress Circle and another at Upper
Circle level. Drinks brought to disabled customers in plastic cups.
Covent Garden (250m)
Charing Cross (650m)
1, 4, 6, 9, 11, 13, 15, 23, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 188, 243,
341, 521, RV1
NCP at Drury Lane. Single yellow lines on Russell Street. Taxi rank
at Covent Garden Piazza end of Russell Street.
45
Garrick Charing Cross Road, WC2H OHH
CHA
P
RING
KI
W
NE W R O
.
ST
NG
DF
OR
D
P
.
ST
’S
ST RE ET
ST.
CH
T IN
AN
S
DO
PL
AC
E
WILLIAM IV STREET
ITC
E
PL A C
NG E
ICK
BURY
LAN E
AR
O RA
WH
P
. M
ST
SQ
UARE
RR
RE
BE
Garrick
GA
AC
BEDFORD
S
MA RTI N’S
CE
RN
RO A D
LEI
TER
U
BO
AN T.
CR S
LO
ST.
E
EET
C R O SS
ISL
ST R
Leicester
Square
NG
OM
STR
FA L G A
R S Q U.
DUNCANNON ST.
S
B
EET
T RA
TR
AN
D
Charing
Cross
How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for all disabled people and their companions.
Seating Plan Faxback 09069 104 418
Programmes available in large print on request.
Venue details 2 steps up through double doors opening outwards
into the Box Office. Box Office counter to the left. No steps through
the foyer bar into the Dress Circle (1 step between rows). 29 steps
down to the Stalls which has a fairly steep rake. 25 steps up then 8
down to the Upper Circle. Staircases have handrails on both sides.
Infra-red system with 8 headsets. Please ask an usher for a
headset. Induction loop at the Box Office.
Guide dogs are not allowed inside the auditorium. Staff are happy
to dog-sit and can look after a maximum of 3 guide dogs per
performance. They will be looked after in the stage door area or in
the manager’s office.
46
An usher will take you through the gates to the left of the building
to an alternative entrance which leads to the Dress Circle.
1 step down to 2 spaces for wheelchair users at E13-15. You will be
positioned at a slight angle and the view of the top of the stage is
restricted by approx. 15%. Transfer seating available to aisle seats
for wheelchairs and scooters (4 transferees max). Wheelchairs
stored next to Dress Circle bar.
Seats 17–21 and 1–5 in row N in the Stalls have the most leg room.
No steps to the foyer bar (limited seating). Stalls bar 1 step down
from the back of the Stalls (seating). 25 steps up to the Upper Circle
bar (moveable seats). Drinks may be brought to disabled customers
in the auditorium.
Adapted toilets planned – please check with the Box Office.
No steps to the women’s to the right of the foyer bar, through 2
doors (approx. 84cm wide). This is usable by someone able to leave
their wheelchair with assistance. No steps up to women’s at rear
of Stalls, 18 steps down to the men’s; further women’s and men’s at
Upper Circle level.
Embankment (450m)/Charing Cross (200m)/Leicester Square (200m)
Charing Cross (200m)
3, 6, 9, 12, 13, 15, 24, 29, 30
Masterpark at Trafalgar Square and Whitcomb Street.
NCP at Upper St Martin’s Lane. There is a taxi rank at
Charing Cross.
47
Gielgud Shaftesbury Avenue, W1D 6AR
T
RE
ET
RE
ET
P
TRY
STR
EET
CES
N
CO VE
LEI
T
.
ST
.
ON
SQ
YM
HA
AR
KE
NT
PA
TER
PICCA
T
E S
S T.
EE
.
ST
Piccadilly
Circus
ET
E
ISL
RT
D
LY
ST R
OO
DIL
LY CIRCU S
DIL
RE
Y
PE
W
T
CA
ILL
ER
PIC
UR
RU
M
ND
SH
GLASSHOUSE
STREET
EET
T
AF
B
ES
NU
ST
WI
.
ST
P
ST.
DENMAM
T
UR
S
ER
R EG E N T S T R
DO
ET
MP
ST
ON
E
AV
.
GT
ME
RE
O
CO
LD
Gielgud
Theatre
.
ST
JA
BR
AR
N
TO
NG
XI
LE
P
ST
EW
ST.
TER
PE
SH
EE
W
AK
BE
R
ST
How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Seating Plan Faxback 09069 104 419
Discounts available for all disabled people and their companions.
Venue details One 10cm step up into the foyer, through doors
opening outwards. Box Office on the right. There is a sofa in the
foyer. Handrails on both sides of staircases. All steps are
highlighted. Dress Circle up 3 steps (2 steep steps between rows).
22 steps down to the Stalls and 35 up to the Upper Circle from an
entrance on Shaftesbury Avenue to the right of the main foyer
entrance. The upper circle also has two steep steps between
each row.
Infra-red system with 14 headsets – collect your headsets from the
cloakroom: name and address required. The best reception is in
the front area of all levels of the auditorium. Induction loop at the
Box Office.
Guide dogs are permitted inside the auditorium. Alternatively, staff
are happy to dog-sit for 2 guide dogs per performance.
48
Entrance to the auditorium is through the third side EXIT door on
Rupert Street. Ask a member of staff to open this for you. One 12cm
step up to the front of the Dress Circle. Venue suitable for scooters.
Seats B1 and 21 can be removed to provide 2 spaces for
wheelchair users. You cannot see a small part of the stage.
Transfer seating for 1 scooter and 3 wheelchair users is available
to row B, or up or down 2 steep steps to A or C.
Please ask when booking if you require extra leg room – rows J
and K in the Stalls and aisle seats have the most leg room.
No steps to the Foyer bar from the wheelchair space (along a side
corridor). Moveable seats. Foyer bar 3 steps up from the foyer.
Stalls bar 4 steps down from the back of the stalls, with fixed seats.
Drinks may be brought to disabled customers in the auditorium.
Adapted toilet in foyer near the bar.
16 steps up to the women's and men's from the foyer. There are
toilets situated on all levels of the auditorium.
Piccadilly Circus (approx. 250m)
14, 19, 38
2 spaces for blue badge holders in Archer Street. MasterPark at
Poland Street and China Town. NCP at Wardour Street, Newport
Place, Denman Street, Lexington Street.
49
Greenwich Crooms Hill, SE10 8ES
How to Book
Tel 020 8858 7755
Access Info. 020 8858 4447
Email boxoffice@greenwichtheatre.org.uk
Discounts available for all disabled customers and their
companions.
Large print brochure available from Box Office.
Touch tours available.
Venue Details Level access to main entrance through heavy
double swing doors – ask member of staff to open. Kiosk, Box
office and lift inside main foyer. Lift up to the back of the
auditorium, or 33 steps up to the auditorium. Steps up to auditorium
carpeted with contrasted nosing and handrails on either side.
Sennheiser infra-red system with 20 headsets and 4 neckloops
available from the cloackroom.
Occasional sign language interpreted and audio described
performances.
50
Guide dogs are permitted inside the auditorium.
Level access to auditorium with 2 spaces for wheelchair/ scooter
users and 8 spaces for wheelchair transferees at back of
auditorium.
Aisle seats have most leg room.
Kiosk in foyer. Bar at the end of foyer down 5 steps also served by
a platform lift. Café just beyond bar down 2 steps or a slight ramp.
Menu available in large print – please ask. Drinks may be brought
to disabled customers in the auditorium.
Adapted toilet inside the foyer by the lift.
Men's and women's in the foyer.
Cutty Sark DLR (approx. 500m) Greenwich DLR (approx. 700m)
Greenwich BR (approx. 700m)
177, 180, 188, 199, 286, 386, M1, M2, N1/851, 852, 853 & 856 (Mobility
Buses)
Car parking near theatre is free in the evenings. Taxis drop-off and
pick-up right outside main entrance. Patrons welcome to use a
private phone to arrange pick-up.
51
Hampstead Eton Avenue, NW3 3EU
How to book
Tel 020 7722 9301
Fax 020 7449 4201
Textphone 07729 806 405
Email info@hampsteadtheatre.com
Discounts available for all disabled theatregoers and their
companions.
Theatre information available in Braille, large print and on tape.
Touch tours available.
Venue details Main entrance at ground floor level, with one door
assisted and appropriately signed. Hard flooring for effective
wheeled traffic, and the two glass doors and walls are marked for
improved visibility. Low level Box Office/reception counter (0.95m)
on the right, inside foyer. Lift with low level controls, Braille and
voice announcements serving all 3 levels to the right beyond the
bar in the foyer. Access to Stalls on ground level via a slight ramp
(25 steps front to back) and 22 steps up to the upper foyer to
access the Circle (9 steps up to back). 27 steps down to the "The
Space" studio theatre. Auditorium is carpeted and all other areas
are concrete. All staircases are highlighted with handrails on
either side.
52
Infra-red system in auditorium and induction loop at Box Office and
bar.
1 sign-interpreted performance per production. Audio-described
and captioned performances for most productions – check with
Box Office.
2 Guide dogs allowed into auditorium, alternatively staff are happy
to dog sit in the foyer.
Wheelchair spaces are available in the Stalls and the Circle and
"The Space". Wheelchair spaces in the Circle are accessed via
foyer lift to the front of the section, then a platform lift up to the
Wheelchair spaces at the rear – seats have to be removed.
Seats in the centre stalls have slightly better leg room. Providing
there are no wheelchair users, seats G1, G2, G3, G4 have unlimited
leg room – phone first to be certain of availability.
Adapted toilets on all 3 levels.
Men's and women's on all 3 levels, all with level access.
Cafébar in foyer with low level counter (0.95m), induction loop and
moveable seating. Menu available in large print – please ask.
Drinks may be brought to disabled customers in the auditorium.
Swiss Cottage (outside theatre)
South Hampstead (approx. 500m)
C11, 13, 31, 46, 82, 113, 187, 268 (mobility buses)
Car parking near theatre is free in the evenings. Taxis drop-off and
pick-up right outside main entrance. Patrons welcome to use a
private phone to arrange pick-up.
53
SHA
FTE
S
AV BUR
E.
Y
Haymarket Theatre Royal, Haymarket SW1Y 4HT
P
P
LEI
DE NM AN ST.
ER
SQUA
RE
ITC
.
ST
B
ON
OM
NT
PA
RE
LY
DIL
CA
PIC
ST
T
WH
EE
Piccadilly COVENTRY STR
Circus
CE
S TR
P
NT
A
ET
KE
RE
AR
ST
YM
HA
GE
OR
EE T
E
NG
.
ST
T
ST
RE
ET
.
ST
CH
L
AR
ES
II
JA
ME
S’S
SQ
Haymarket
Theatre
Royal
PA
MA
LL
COCK
LL
EA S
SPUR
T
S T.
U.
P
How to book
Tel 0870 901 3356
Fax 020 7839 6478
Email (enquiries only) matthew@trh.co.uk
Discounts available for wheelchair users and their companion.
Seating Plan Faxback 09069 104 421
Venue details Main entrance up three 15cm steps (staircases have
handrails on both sides and are highlighted) through a set of
double swing doors. Box Office counter to the right of the
entrance. 18 steps down from the foyer to the Stalls, 28 steps up to
the Royal Circle, and 60+ steps up to the Upper Circle and Gallery,
through a separate entrance to the right of the main entrance.
4 steps in to each box.
Systems for hard of hearing to be installed by the end of 2004.
Guide dogs are allowed into the auditorium. Alternatively, they can
be looked after in the manager’s office.
Occasional audio-described and captioned performances.
54
No steps to the auditorium through EXIT doors to the left and righthand side of the main entrance – please tell the Box Office in
advance and they will be opened for you. 1 space for a wheelchair
user at X18. The venue is suitable for scooters. Transfer seating
available to any aisle seat for 1 scooter and 4 wheelchairs. The
theatre can store 1 scooter and 4 wheelchairs per performance.
Wheelchair users must bring a non-disabled companion.
There is more leg room in boxes A and B (4 steps into each box), or
in seats F1, F21, G1 and G18 of the Stalls.
There is no adapted toilet. There is one private toilet at the stage
door on Suffolk Place. Access to this is up 3 steps and space is
limited. The door is 64cm wide. Her Majesty’s Theatre kindly make
their adapted toilet available to patrons.
Women’s and men’s are down 11 steps from the foyer and at Royal
Circle and Upper Circle level.
Drinks in plastic cups can be brought to disabled customers in the
auditorium. Stalls bar is 11 steps down from the foyer, Royal Circle
bar is 28 steps up from the foyer, and there is another bar at Upper
Circle level. No seating.
Piccadilly Circus (150m), Leicester Square (approx 500m)
3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 24, 29, 38, 40, 88, 91, 94, 139, 159, 176,
453
MasterPark at Whitcomb Street. NCPs in Denman Street and
Leicester Place. Meters and 1 disabled parking space in
Suffolk Place.
55
SHA
FTE
S
AV BUR
E.
Y
Her Majesty’s Haymarket SW1Y 4QL
P
P
LEI
DE NM AN ST.
ST.
P
OR
AR
KE
.
ST
T
ST
II
B
NT
RE
ES
.
ST
A
S TR
Her Majesty’s
Theatre
ET
.
ST
MA
LL
JA
ME
COCK
S’S
SQ
U.
M
L
PA
EE T
E
NG
PA
L
AL
RE
OM
ON
YM
HA
GE
CH
L
AR
ER
SQUA
ITC
NT
PA
RE
LY
DIL
CA
PIC
ST
T
WH
EE
Piccadilly COVENTRY STR
Circus
CE
LL
EA S
SPUR
T
S T.
P
L
How to book
Tel 0870 895 5505
Fax 020 7850 8147
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts are available for disabled theatregoers.
Seating Plan Faxback 09069 104 422
Venue details Level access into the foyer through the centre
doors and through 2 sets of swing doors. Box Office counter on the
right-hand side. Staircases have handrails on both sides and some
steps are highlighted. Stalls are 18 steps down from the foyer,
Royal Circle up 32, Grand Circle up 62 and Balcony up 89. 2 steep
steps between rows in the Circles. Customers with mobility
problems are advised to book stalls seats.
Infra-red system with 11 headsets and 2 neckloops. Headsets can be
collected from the cloakroom, or ask a member of staff for one. You
will be asked to sign a receipt. Induction loop at Box Office.
Audio-described, captioned and sign language interpreted
performances available frequently.
56
Guide dogs are not allowed into the auditorium but can be looked
after by staff in the Manager’s office during the show (maximum 2).
Please ask a member of staff in the Foyer to open the second side
EXIT door on Charles II Street. There is a slight slope to the rear
right Stalls. 4 spaces for wheelchair users in row S next to S12.
Transfer seating available to any aisle seat in the Stalls. An usher
will be assigned to disabled theatregoers, but each wheelchair
user must bring a non-disabled companion.
Seats E1, E25, F1, F25, G1, G25, N1 and N28 in the Stalls have extra
leg room.
22 steps down to the Stalls bar, 32 to the Royal Circle bar and 62 to
the Grand Circle bar. All have moveable seats. Drinks may be
brought to disabled customers in the auditorium in plastic cups.
Adapted toilet on the left inside the entrance on Charles II Street.
Women’s and men’s at the rear Stalls, at the back of the Royal
Circle and at the back of the Grand Circle.
Piccadilly Circus (100m), Leicester Square (300m)
3, 6, 9, 12, 13, 14, 15, 19, 22, 22B, 38, 53, 88, 94, 159
MasterPark at Whitcomb Street. Meters on Charles II Street and in
St James’s Square. Single yellow lines in the Haymarket. Taxi rank
Lower Regent Street. Drop-off and pick-up outside the Theatre.
57
London Palladium Argyll Street, W1F 7TF
T IT C
S T.
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LAND
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London
Palladium
YLL
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TR
S S
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NCE
REG
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ARG
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Oxford
Circus
XFORD
LY
ST
RE
ET
P
How to book
Tel 0870 890 1108
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for wheelchair users and 1
accompanying adult.
Seating Plan Faxback 09069 104 423
Venue details 4 steps up to main entrance and a further 8 to foyer
and Royal Circle (2 steps between rows). Box Office through
separate entrance, up 5 steps. Stalls down 12 steps from the main
entrance. Upper Circle up approx. 50 steps. Handrails on both sides
of most staircases, some steps highlighted.
Infra-red system with 30 headsets. Induction loop at box office.
Occasional sign language interpreted and captioned performances.
Guide dogs not allowed into the auditorium but staff available to
dog-sit.
58
Alternative entrance off Ramillies Place, at the back of the theatre
– please notify the Palladium host in advance. No steps to back of
Stalls, although the auditorium is on a fairly steep rake. 4 spaces
for wheelchair users at L46, O48, Q48 and S49. Companions can sit
in same row. Transfer seating available to aisle seats.
Aisle seats provide the most leg room.
No steps to Variety Bar (Stalls level) from the entrance off Ramillies
Place, down a slope with a handrail to your right. Moveable seats
and tables. Dress Circle bar 7 steps up from the Dress Circle, with
moveable seats. Narrow bar at Upper Circle level. Drinks in plastic
cups may be brought to disabled customers in the auditorium.
Adapted WC on the right inside Ramillies Place entrance.
15 steps up from the foyer to the women’s and men’s, or 12 steps
down from the main entrance to Stalls toilets.
Oxford Circus (130m)
3, 6, 7, 8, 10, 12, 13, 15, 23, 25, 39, 55, 73, 88, 94, 98, 113, 137, 139, 159,
176, 189, 390, 453, C2
2 blue badge parking bays in Ramillies Place, 2 on Great
Marlborough Street (8.30am–6.30pm, 4 hours max.). MasterPark at
Poland Street. NCP at Kingly Street.
59
Lyceum Wellington Street, WC2E 7DA
DR
Y
NE
ST
BO
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ET
LA
Holborn
AY
GSW
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KIN
P Drury Lane
RE
ST
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Lyceum
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Covent
Garden
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S CA
TH
TA
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SE
ST
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RU
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ND
LA
NC
RA
AS
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TE
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AC
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PL
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Charing Cross
How to book
Tel 020 7420 8112
Fax 020 7240 4346
Email lyceum.boxoffice@clearchannel.co.uk
Discounts are available for disabled theatregoers and their
companions.
Seating Plan Faxback 09069 104 424
Programme available in large print on prior request. Touch tours
available as part of the audio described performance.
Venue details Main entrance is up 3 steps to the lower foyer.
Stalls (left-hand side) 7 steps down from here. 32 steps up to Royal
Circle. Grand Circle entrance on Wellington Street up 85 steps.
Theatre opens 60 mins before performance. Box Office entrance to
right of main entrance as you face the theatre. Lift available to all
levels (with further steps from lift to seats) but not suitable for
wheelchair users.
Infra-red system with 25 headsets. Collect headsets from
confectionary kiosk. £20 deposit. Reception best in Royal Circle and
Stalls. Induction loop at Box office.
60
Regular sign language and audio-described performances. Captioned
performances also planned – check with Box Office.
Guide dogs are allowed into the auditorium by prior arrangement
with Box Office. Alternatively, staff can dog-sit.
Entrance is through a signposted double EXIT door to left-hand side
as you face the theatre. To use this entrance, please ask a member
of staff. Slight slope down to the back of the Stalls – handrails either
side and rest area by adapted toilets (1 way down corridor) – where
there are 8 spaces for wheelchair users in row P. Wheelchair users
must bring a non-disabled companion. Scooter/wheelchair transfer
spaces to aisle seats in the stalls (by arrangement with Box Office).
Row R 1–13 and 32–44 and Row C in the Stalls have the most leg
room. Transfer seating available to any aisle seat in the Stalls for
people who can walk a little (by prior arrangement with Box Office).
Slight slope from Stalls to Stalls bar. Drinks can be brought to
disabled customers in auditorium. Further bars at Royal and Grand
Circle levels – no seats. Merchandise kiosk in Stalls and upper foyer.
2 adapted toilets (men’s and women’s) by the entrance to the Stalls.
Toilets on each level. Women’s up 1 step at side of Stalls or 10 steps
down from the Stalls bar. Men’s off Stalls bar.
Covent Garden (300m)
Charing Cross (550m)
6, 9, 11, 13, 15, 23, 77A, 91, 139, 176
2 spaces for blue badge holders outside theatre. NCP in Drury Lane.
61
Lyric Shaftesbury Avenue, W1V 7HA
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Piccadilly
Circus
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STREET
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ST.
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Lyric
Theatre
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TO
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TER
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W
AK
BE
R
ST
How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for disabled customers and their companions.
Seating Plan Faxback 09069 104 425
Touch tours available.
Venue details One 15cm step and then 3 into foyer. Box Office to
right. 18 steps down to Stalls. Dress Circle level from foyer, 1 step
between rows. 25 up to Upper Circle, 45 to Balcony. Handrails on
staircases.
Infra-red system with 8 headsets – collect headset from cloakroom
in Dress Circle bar. Name and address required. Induction loop at
the box office.
Guide dogs are allowed in boxes (one per box) but not into the
auditorium. Staff available to dog-sit for a maximum of 3 dogs
per performance.
62
Entrance is through the left-hand double EXIT door (Royal Entrance)
as you face the theatre. No steps to Boxes E, D and C. Each box can
accommodate one wheelchair user and their companion (maximum
3 wheelchairs). Slightly restricted view. Transfer seating available to
Dress Circle (up 6 steps from Royal Entrance). Wheelchairs stored in
cloakroom or front of house store, on Dress Circle level. Venue
suitable for scooters – please check when booking. Provisions made
for 1 scooter and 4 wheelchair and transferees.
Most accessible seats in boxes E, D and C. Front row of Dress Circle
and seats D1, D20, E1, E24 in the Stalls have very good leg room.
No steps to Dress Circle bar from Dress Circle (2 seats). Drinks in
plastic cups or bottles may be taken into the auditorium. Stalls bar 11
steps down from Stalls (spacious with 14 seats). Further bars at Upper
Circle and Balcony levels. Royal Entrance reception area (4 seats
and adapted toilet) available pre-show and interval (check for prebookings). Drinks may be brought to disabled customers in the
auditorium.
Adapted toilet on the left inside the Royal entrance.
Men’s and women’s off the Dress Circle Bar. Women’s 4 steps up
from Stalls bar, men’s 11 steps up from Stalls bar. Women’s and men’s
off rear Stalls and at Upper Circle and Balcony levels.
Piccadilly Circus (250m)
14, 19, 22B, 38, 53, 88, 94, 159.
MasterPark at Poland Street and China Town. NCP at Wardour
Street, Newport Place, Denman Street, Lexington Street.
63
Lyric Hammersmith King Street, W6 0QL
How to Book
Tel 08700 500 511
Minicom/Fax 020 8741 3119
Email tickets@lyric.co.uk
Discounts Available for all disabled people and their companions.
Information available in large print, Braille tape on request. Touch
tours available, please enquire when booking.
Venue details Level access to Box Office and street level café
through automatic doors on Lyric Square. Box Office has low level
counter and wheelchair recess. Lift to mezzanine level and main
foyer level, or 18 steps from ground floor to mezzanine and a
further 19 to Main Theatre, Studio and café. 2 lifts across main
foyer serving Stall, Circle and Upper Circle levels, or 33 steps up to
Stalls from main foyer, 28 from Stalls to Circle and a further 26 to
the Upper Circle. All lifts have voice announcements and Braille
signage. Auditorium is carpeted, all other areas are tiled.
Sennheiser infra-red system in both theatres. Headsets can be
hired from programme sellers in the main foyer. Induction loop at
Box Office and café bars. Portable infra-red and induction loop
which can be used anywhere in the theatre.
64
Frequent open captioned performances and occasional audio described performances.
Guide dogs allowed into auditorium – please book an aisle seat.
Staff are also happy to dog-sit.
The theatre has 2 wheelchairs for loan.
Main Theatre Wheelchair/scooter access to stalls directly from lift
lobby via dedicated side entrance. 3 designated spaces in Row R of
stalls, 10m up a slight slope from the dedicated entrance. Wheelchair
transfer spaces are available in the stalls. Scooter users should call
prior to their visit.
Studio Theatre 2 Wheelchair/scooter spaces at the front of the
seating area. The seating in the Studio changes from production to
production – please check on wheelchair space availability when
booking. Transfer seating is available.
Main theatre – seats D1, D18, E1, E20, all of row R in the Stalls and
back row of the Circle offer the best leg room.
Café Bars located at ground floor and main foyer levels. Kiosk with
wheelchair recess located in the Main Foyer. Bar counters and kiosk
are wheelchair accessible (75cm high). Drinks may be brought to
disabled customers in the auditorium.
Adapted toilets at Ground level, Mezzanine level, Main foyer level
and men's and women's at Stalls level.
Men's and women's at each level.
Hammersmith (150m)
9, 10, 27, 33, 72, 91, 190, 209, 211, 220, 266, 267, 290, 390, 391, 609, 700,
702, 740.
Adjacent to theatre in Kings Mall on Glenthorne Road – direct access
to the theatre via the terrace – call 020 8748 9494 for futher info.
Very limited on-street parking.
65
National Theatre South Bank SE1 9PX
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Waterloo
East
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Waterloo &
Waterloo
International
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WESTMINSTER
BRI.
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BLACKFRIARS
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National
Theatre
Lambeth North
B R ID GE ROAD
3 theatres under one roof. The following information is
common to all 3.
Theatre open Mon–Sat, 10am–11pm
How to book
Box Office 020 7452 3000
Fax 020 7452 3030
Minicom 020 7452 3009 (Mon–Sat, 10am–5pm)
Information Desk 020 7452 3400
Front Of House office 020 7452 3284
Reduced price tickets available for disabled people, plus one
companion at the same price.
66
www.nationaltheatre.org.uk
Arriving at the National
Main entrance (for Olivier and Lyttelton Theatres) reached from
Upper Ground via Theatre Avenue to Theatre Square and a drop-off
point approx. 40m from main entrance. Use Cottesloe Avenue (on
the East side, next to the IBM Building) for access to Cottesloe.
An access guide is available to download from
www.nationaltheatre.org.uk/access – alternatively, if you would
prefer to be posted a copy, or require it in Braille or on audio tape,
email access@nationaltheatre.org.uk or phone 020 7452 3400.
Touch tours are available – to make a reservation call
020 7452 3284.
Infra-red audio system with headsets or neck loops. Headsets are
essential and should be collected from the relevant theatre's
information desks before the show. A small refundable deposit is
required. Induction loops at all bars, buffets, bookstalls, box
offices, cloakrooms.
Sign language interpreted and audio-described performances are
offered for most productions and Captioned performances for some
shows. To join free mailing lists or to receive further information
about assisted performances please contact the theatre:
signinfo@nationaltheatre.org.uk
audioinfo@nationaltheatre.org.uk
Assistance dogs are allowed in the auditoria. Alternatively,
Front Of House staff are happy to dog-sit. Please call in advance
on 020 7452 3281.
67
National Theatre (continued)
Car park beneath theatre. Spaces near lifts reserved for disabled
customers. Free parking voucher available in advance from Box
Office for blue badge holders. Automatic doors and ramps from the
Car Park to the lobby and lift. 5 spaces reserved for blue badge
holders at riverside end of Cottesloe Avenue. Further spaces
opposite Cottesloe Theatre.
Waterloo (approx. 250m), Southwark
Waterloo (approx. 250m)
77, 211, 507, 705 (York Road)
RV1, 381 (Stamford Street)
1, 4, 26, 68, X68, 76, 77, 139, 168, 171, 172, 176, 188, 211, 241, 243, 341,
381, 501, 505, 507 (Waterloo Bridge)
Details for each auditorium follow:
68
www.nationaltheatre.org.uk
Olivier
Lifts up to the Olivier Theatre (to both Stalls and Circle levels) or
staircases (49 steps up to Stalls from ground floor, further 44 up to
Circle). Olivier Box Office in Stalls foyer. No steps to the back of the
Stalls, 10 steps up to raised sections on either side of the Stalls.
Centre Stalls has 25 shallow steps down to the front. Side aisles
have handrails. Lift to back row of Circle and 18 steps down to
the front. Power assisted doors and ramps to terraces from the
Stalls foyer.
Lift to the Olivier Stalls. 3 spaces for wheelchair users in row R.
A companion can sit next to the lefthand space in row R, or P, the
row in front. The auditorium is not suitable for scooters. Transfer
seating is available to aisle seats – wheelchairs stored at back of
auditorium. Please enquire about transfer seats when calling.
Please ask to be seated in an aisle seat in the Stalls when you
book – avoid raised seating sections.
No steps to the Olivier Stalls and Circle bars (spacious, moveable
seats) from the lifts. Chair lift down a flight of steps to the Circle
cafe and outside terrace (via one deep step) from level 3 – contact
a member of staff for assistance. The menu is available in large
print.
Adapted WC on the left side of the Stalls corridor.
Women’s and men’s at Stalls and Circle levels.
69
National Theatre (continued)
Lyttelton
No steps from Theatre Square to main entrance. Box Office and
Information Desk on left. No steps to back row of Stalls (1 step
between rows). Glass Lift (80cm wide) up to Circle (or 22 steps up).
3 steep steps between rows in the Circle. Staircases between
levels have handrails on both sides; stairs in the auditorium have
one handrail.
No steps to the back of the Stalls through entrances on either side
of the Long bar. 4 spaces for wheelchair users in row V. The
auditorium is not suitable for scooters. Transfer seating available to
aisle seats. Wheelchairs stored at back of auditorium.
Row V of the Stalls is the most accessible area. Aisle seats have
the most leg room.
No steps to Lyttelton Long Bar and buffet from the main foyer.
Glass lift to Lyttelton Circle bar, moveable seats and tables.
Adapted WC next to right-hand Stalls entrance.
Women’s and men’s at ground floor level and Circle level.
70
www.nationaltheatre.org.uk
Cottesloe
Separate ramped entrance with handrails on the Eastern side of
the building, or 5 steps. Box Office straight ahead. No steps to
Level 1, 22 steps up (with handrails) to level 2. The seating changes
with each production – check with the Box Office.
2 spaces for wheelchair users at level 1, usually in row P.
Transfer seating is available to aisle seats.
The back of level 1 is the most accessible area.
Foyer bar with moveable seats, to the right of the main entrance.
Adapted WC to the right of the main entrance.
Women’s and men’s at level 2.
71
New Ambassadors West Street, WC2H 9ND
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.
ST
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K
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GA
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EN
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SB
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Leicester
Square
Covent
Garden
AC
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.
ST
ST.
ST. MARTIN’S ST.
LITCHFIELD
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New
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How to book
Tel 020 7369 1761 / 0870 060 6627
Minicom 020 7369 1762
Discounts available for disabled customers – please check with
the Box Office.
Seating Plan Faxback 09069 104 403
Venue details 15cm step into foyer through double doors. Box
Office to left. 26 steps down to Stalls. 5 steps up to Dress Circle
with 3 steep steps between rows. Staircases have highlights and
handrails on both sides. Venue open 30 mins before performance.
Infra-red system in auditorium. Induction loop in the Box Office.
Occasional sign language interpreted and audio-described
performances.
72
Guide dogs allowed inside auditorium – please ask for an aisle
seat or row F in the Circle. Dogs can also be looked after by
theatre staff.
No spaces for wheelchair users. Transfer seating for 2 people is
possible to row F in the Circle (up 5 steps). Drinks brought to
disabled customers in plastic cups.
No adapted toilet.
Men’s up 5 steps from Stalls, women’s up 12 from Stalls. Men’s 3 up
from Dress Circle, women’s 8 up from Dress Circle bar.
Stalls bar at back of Stalls, no seats. Dress Circle bar up 11 steps
with moveable seats.
Leicester Square (250m uphill)
14, 19, 22, 24, 29, 38, 40, 176
MasterPark at Cambridge Circus. NCP at Upper St Martin’s Lane
and Bedfordbury.
73
New London Drury Lane, WC2B 5PW
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D S
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Covent
Garden
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Holborn
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New
London
Theatre
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How to book
Tel 020 7400 5007 (Special Requirements)
Tel 0870 895 5505 (Wheelchair bookings)
Fax 020 7405 6551
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts All disabled theatregoers and their companions pay half
the current top price.
Seating Plan Faxback 09069 104 428
A location map is available.
Venue details No steps through double swing doors into the foyer.
Box Office to the right with lowered counter. Escalator up from the
main foyer to the mezzanine level and then a further 32 steps up to
the Stalls, or 41 to the rear Stalls. 65 steps up to the Dress Circle (3
steep steps between rows). Venue is carpeted throughout and all
staircases are highlighted with handrails on either side.
Infra-red system with 6 headsets and 2 neckloops. Headsets can
be collected from the front desk. Deposit required.
Occasional sign language interpreted performances – check with
Box Office.
74
Guide dogs are not allowed into the auditorium, however staff are
happy to dog-sit (maximum of 2 guide dogs per performance) in the
management office.
No steps to the Stalls area of the auditorium, via a lift (for disabled
patrons only) inside the stage door on Parker Mews. Please ask a
member of Front of House Staff to accompany you. There is a steep
ramp over 2 steps to the lift entrance (58cm wide). From the lift
there are 2 swing doors via the backstage area into the auditorium.
There are 2 spaces for a wheelchair users at S1 and S2 in the Stalls,
companions can sit next to you. Scooter users can access the main
foyer, but have to transfer to the theatre's wheelchair to access the
auditorium. A maximum of 1 scooter and 2 wheelchair transfer
spaces available to aisle or rear stall seats. Wheelchairs will be stored
in the Green Room, scooters in foyer.
You are welcome to use the lift (see above). Row I and J and aisle
seats in the Stalls have the most legroom. Book early for an aisle
seat.
Adapted toilet en route from the lifts to the auditorium.
Toilets at foyer (level access), Stalls and Dress Circle level.
No steps from the lift to Bar (counter height 1m). Alternatively the
bar can be reached by either the escalator or 54 steps up from the
entrance foyer. Moveable seating. All drinks can be brought to
disabled customers in the auditorium.
Holborn/Covent Garden (300m)
1, 4, 6, 9, 11, 13, 15, 23, 26, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176,
188, 243, 341, 521, X68
1 blue badge parking bay outside theatre. NCP in Parker Mews
below the theatre.
75
Old Vic Waterloo Road, SE1 8NB
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Waterloo
East
RO A
Waterloo &
Waterloo
International
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S
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ST R E
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WESTMINSTER
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BLACKFRIARS
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The
Old Vic
Lambeth North
B R ID GE ROAD
How to book
Tel 0870 060 6628
Fax 020 7928 4397
Minicom 020 7369 1672
Seating Plan Faxback 09069 104 429
Discounts vary with each production.
Occasional touch tours available. Show script available with
advance notice.
Venue details 1 step then 4 more through swing doors into the
foyer. Box Office to right. From the foyer: 3 steps up to the Stalls
(no handrails); 29 steps up (with handrails) then 3 down to the
Dress Circle (2 steps between rows); 58 steps to Lilian Baylis Circle
(3 steep steps between rows). The theatre is open 1 hour before
the performance.
None at present – currently under review
Occasional captioned and audio-described performances.
76
Guide dogs are allowed into the auditorium. Alternatively, staff can
dog-sit. Contact the manager for group bookings.
No steps through the second EXIT door on Webber Street. Portable
ramp over 2 steps to the Stalls, which are on a fairly steep slope. 1
space for wheelchair in row D. Transfer seating is available to aisle
seats for up to 3 wheelchair users. The theatre can store a
maximum of 3 wheelchairs. You do not need to bring a companion.
The venue is not suitable for scooters, however the theatre makes
provisions for 1 scooter transferee.
Boxes or E28, F20, G6, G31, M4, X7 in the Stalls have the most leg
room.
Adapted WC on the left inside the side entrance.
There are men’s and women’s off the Pit bar, and 21 steps up from
the Lilian Baylis bar.
Pit bar down 19 steps from foyer (spacious), Dress Circle bar up 29
steps, Lilian Baylis bar up 49 steps. Soft drinks brought to disabled
customers in the auditorium. All have moveable seats.
Waterloo (200m)
Waterloo (200m) Take Exit 2 and turn right.
1, 68, 168, 171, 172, 176, 188, 501
1 bay for blue badge holders in Webber Street, plus meters. NCP in
Coin Street. Nearest taxi pick-up point is at Waterloo station.
77
Open Air Inner Circle, Regent’s Park, NW1 4NU
Regents Park
Open Air
Theatre
OU
IN
N ER
CIR C
LE
Queen Mary’s
Gardens
TE
R
IN
CIR
CI R C
LE
CLE
PA
R
NER
K
AD
C IR C
OUT
LE
ER
R
BAKE
PL.
STER
UCE
GLO
RO
ET
STRE
SQ.
SET
DOR
P
Baker Street
MAR
YLE
BON
E
ROAD
Regents
Park
How to book
Tel 08700 601811
Discounts available for disabled customers.
Seating Plan Faxback 09069 104 430
Venue details The Box Office is just outside the gates to the
theatre, there is a gentle slope, with handrail (no steps) to the
restaurant, bar area and auditorium. 18 shallow steps down to the
front row of the Stalls (no handrails).
78
An FM-assisted listening system is installed.
Sign language interpreted performances for each production
during the summer season.
Guide dogs are welcome and bowls of water can be provided.
No steps from the Box Office to the auditorium. Alternatively, you
can be dropped off at the Stage Door, which is a little closer to the
auditorium. 4 permanent wheelchair spaces in the auditorium, on
either side of the Stalls. Companions can be seated nearby. Total of
8 wheelchair spaces.
Please ask for an aisle seat or one of 24 front row seats when
you book.
2 adapted toilets (1 men’s, 1 women’s) near wheelchair spaces.
Baker Street
13, 18, 27, 30, 74, 82, 113, 139, 189, 274
The Inner Circle nearby has spaces designated for disabled
patrons and there is ample room for minibuses and ambulances
to park.
79
Palace Shaftesbury Avenue, W1V 8AY
S
O
OH
S
UT
N
TO
RD
ST
.
.
NM
A
GI L E S STREET
.
ST
IT
C
AC
ST
G
EY
RIN
K
ITH
EE
FR
FL
M ON MO UTH
RE
CHA
UA
GR
SQ
RO
FT
DE
RK
S T.
Tottenham
Court
Road
UE
.
ST
EN
AV
SS
ET
AN
ET
LHAM
ST.
Y
UR
AR
SH
D
AF
S
TE
LITCHFIELD
B
P
ST.
OU
R
Leicester
Square
.
ST
ST. MARTIN’S STREET
ET
Palace
AD
RE
RO
ST
W
STREET
RE
RE
CRO
ST
ST
DE
E AR
P
How to book
Tel 0870 895 5505
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts available for wheelchair users.
Seating Plan faxback 09069 104 431
Information available in large print. Touch tours available.
Venue details 2 steps up to the foyer, through a set of double
swing doors. Box Office level access through first door on
Shaftesbury Avenue. Box office with lowered counter for easy
wheelchair access. All stairs have highlights and handrails on both
sides. 3 steps down from the foyer to the Stalls, 30 steps up to the
Dress Circle, 56 to the Upper Circle, 77 to the Balcony, which is
very steep. Theatre open 45 mins before performance.
Infra-red system with 6 headsets, available from Box Office.
Induction loop at box office.
80
Occasional sign language interpreted, audio-described and
captioned performances.
Guide dogs allowed inside the auditorium, alternatively staff can
dog-sit (maximum of 2 guide dogs per performance).
No steps to the auditorium through a side EXIT on Shaftesbury
Avenue. One 3cm step into the theatre and a slight incline to the
Stalls which has 1 space for a wheelchair/scooter user and their
companion at W27. Transfer seating available to any Stalls aisle
seat (maximum of 4 wheelchairs and 1 scooter can be stored at
back of Stalls).
B3, B28, D2, D29 in the Stalls and Boxes (restricted view) have the
best leg room
Adapted toilet by wheelchair users’ entrance.
10 steps down from the Stalls to women’s and men’s, and further
women’s and men’s off the Dress Circle Bar and at Upper Circle
and Balcony.
No level access to bars – drinks brought to disabled customers in
the auditorium. All bars have moveable seats. Stalls bar down 15
steps from the Stalls; the Dress Circle bar is level with the Dress
Circle. Further bars at Upper Circle and Balcony levels.
Leicester Square (approx. 150m)
14, 19, 24, 29, 38, 40, 176
MasterPark at China Town. NCP at Upper St Martin’s Lane.
81
Peacock Portugal Street, WC2A 2HT
Holborn
Lincoln Inn Fields
OL
LINC
DR
UR
Y
ST
AL
CA
Y
ST.
T
RE
UR
CO
GE
AN
CL
E M E NT
’S
IN
NE
AL
Y
DW
CH
TA
VIS
TO
CK
EE T
UG
RT
PO
Peacock
RE
ET
LA
STR
DS
N
Drury
Lane
P
AN
S TR EE T
KKEI
MB
LE
KE
SM
T. O U T H
FIEL
GR
ILD
W
SST
TRRE
EET
T
ST.
RT S
AY
GSW
W ILD
IA
DIN
SAR ST.
PO
KIN
T
UR
CO
NN
N I
ST
RA
ND
How to Book
Tel 0870 737 0337
Minicom 020 7863 8015
Fax 020 7863 8016
Web www.sadlerswells.com/access (information only)
Email ticket.office@sadlerswells.com (enquiries only)
Discounts available for all disabled theatregoers who join the
Access For All scheme. For more information call or write using the
above details or email access@sadlerswells.com
Seating Plan Faxback 09069 104 432
Venue details Main entrance is on Portugal Street. 4 steps to
foyer through double doors opening outwards. Box Office straight
ahead. 22 steps down then 7 up to Dress Circle (2 steps between
rows). 44 steps to Stalls. Steps have handrails and highlights.
Infra-red system.
Guide dogs allowed inside auditorium and staff available to dog-sit
if needed.
82
No steps through the Admin. doorway on Kingsway – ask an usher
to take you round. A portable ramp will be placed over 3 steps
inside the entrance. Auditorium entrance along corridor and to left.
2 spaces for wheelchair users at back of Dress Circle. Companions
can sit in same row. Transfer seating available to aisle seats.
Wheelchairs stored in AV room.
Seats J1–17 and J23–29, B1–4 and B20–23, C22, D7, D23, E8 and
E24 all have good leg room.
Drinks brought to disabled customers in plastic cups. 22 steps
down to Dress Circle bar from foyer – moveable chairs and tables.
44 steps to Stalls bar.
No adapted toilet
Men’s and women’s off the bars.
Holborn (250m), Temple (300m)
1, 59, 68, 91, 168, 171, 188, 243, 501, 505, 521, X68
1 bay for orange badge holders in Portugal Street. On-street
parking around Lincoln’s Inn Fields after 6.30pm. 24-hour car park
at Parker Street.
83
Phoenix Charing Cross Road, WC2H OJP
S
O
OH
S
UT
N
TO
RD
ST
.
.
NM
A
GI L E S STREET
.
ST
RIN
EE
K
Phoenix
AV
SS
ET
EN
RE
LHAM
ST.
UR
Y
ON
AF
S
TE
LITCHFIELD
B
P
ST.
OU
R
Leicester
Square
.
ST
ST. MARTIN’S STREET
ET
AD
RE
RO
ET
ST
ET
E AR
STREET
CRO
ST
RE
AN
ST
DE
PT
SH
D
C
UE
ITH
M
RE
D
OL
AR
IT
G
FR
ST
CO
W
FL
M ON MO UTH
RE
CHA
UA
GR
SQ
RO
FT
DE
RK
S T.
Tottenham
Court
Road
P
How to book
Tel 0870 060 6629
Fax 0207 438 9606
Minicom 020 7369 1762
Seating Plan Faxback 09069 104 433
Discounts available for all wheelchair users and companions.
Venue details Main entrance (Phoenix Street) up a 10cm step
through swing doors into the foyer. Box Office counter to the left.
Staircases have handrails on both sides. Stalls down 24 steps from
the foyer, Dress Circle up 21 steps (2 steps between rows). Upper
Circle up 42 steps. Venue carpeted throughout.
Ezee portable induction loop at box office. Infra-red system in the
auditorium
Occasional sign language interpreted performances.
84
Guide dogs are welcome inside the auditorium. Staff are available
to look after dogs in the staff room.
Please ask a member of staff to open the side entrance on Flitcroft
Street. Space for 1 wheelchair user and companion in Box C; not
suitable for oversized/large electric whhelchairs. 2 transfer seats
available to Dress Circle A27 and A28. Venue is not suitable for
scooters, however 1 transferee is allowed in the transfer seats.
Front row of the Dress Circle (21 steps up from the foyer) and all of
the Stalls seats have good leg room.
Stalls bar down 3 steps from Stalls, Dress Circle bar up 3 steps
from the Dress Circle (no seating). Soft drinks in plastic cups may
be brought to disabled customers in the auditorium.
Adapted toilet behind Box C in the Dress Circle. There are 2 slightly
awkward turns.
11 steps to the women’s and men’s off the Stalls. 15 steps up from
the Dress Circle bar to women’s and men’s at this level, and further
toilets at Upper Circle level.
Tottenham Court Road (100m), Leicester Square (130m)
19, 22, 24, 29, 38, 40, 176
MasterPark at China Town. NCP at Great Russell Street.
85
Piccadilly Denman Street, W1V 8DY
T
S
RE
ET
EE
.
ST
RE
ET
P
TRY
STR
EET
CES
N
CO VE
LEI
T
.
ST
.
ON
SQ
YM
HA
AR
KE
NT
PA
TER
PICCA
T
E S
S T.
D
ST R
OO
Piccadilly
Circus
ET
E
ISL
RT
W
LY CIRCU S
DIL
RE
Y
PE
ILL
ER
LY
UR
RU
M
ND
SH
DIL
T
AF
B
ES
NU
ST
WI
.
ST
T
CA
T
E
AV
.
GT
ME
P
GLASSHOUSE
STREET
PIC
O
MP
ER
ST.
DENMAN
EET
T
CO
LD
ST
ON
UR
JA
Piccadilly
Theatre
EW
E
RE
DO
.
ST
ST
AR
N
TO
NG
XI
LE
P
BR
R EG E N T S T R
ST.
TER
PE
SH
EE
W
AK
BE
R
ST
How to book
Tel 020 7369 1734
Fax 020 7478 8805
Minicom 020 7369 1762
Email piccadillyboxoffice@theambassadors.com (enquiries only)
Discounts available for all disabled customers and their
companions.
Seating Plan Faxback 09069 104 434
Information in large print on request. Touch tours available.
Venue details 1 shallow step up from the pavement through the
central and right-hand doors into the foyer (no step at the left-hand
doorway). Box Office counter on the left. No steps to Royal Circle
from Sherwood Street entrance (see ), or up 6 steps from the
foyer. Stalls are down 15 steps, Royal Circle up 28 steps (2 steps
between rows), Grand Circle up 70. Staircases have handrails on
both sides.
Induction loop at Box Office and infra-red system in the auditorium.
Theatre staff are happy to look after 3 guide dogs per performance in the
Royal Room. However in certain circumstances guide dogs are
permitted inside the auditorium.
86
Occasional audio-described and captioned performances.
Via side entrance in Sherwood Street into a box (entrance is 65cm
wide) which has space for 2 wheelchair users and their
companions. 2 more wheelchairs can be accommodated in row A
of the Royal Circle. The view of the left-hand side of the stage is
slightly restricted. Stage left is slightly restricted. Access to
transfer seating at A25-28 in the Royal Circle is through the same
EXIT door in the Sherwood Street yard up one 8cm step. Scooters
users allowed in the venue, but must move to transfer seats.
4 wheelchairs or 2 scooters can be stored next to the Royal Box.
If you need help with transferring you should bring a companion.
D1, D28, H1, H28, K1 and K30 in the stalls have the most leg room.
Drinks may be brought to disabled customers in the auditorium.
Stalls bar is down 22 steps from the foyer, Royal Circle bar up 26
steps from the foyer. 70 steps up to the Grand Circle bar. Bars have
limited seating.
Adapted toilet available from August 2004 – please call to check.
Women’s 8 steps down from the Stalls and a men’s off the Stalls
bar; another women’s 15 steps down from Royal Circle and 7 up,
and a men’s 8 steps up from the Royal Circle bar. Further toilets at
Grand Circle level.
Piccadilly Circus (150m)
3, 6, 9, 12, 13 ,14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453
MasterPark at Poland Street. NCP at Denman Street and Brewer
Street. Double yellow lines on Poland Street.
There is a taxi rank in Denman Street outside the theatre.
87
L AN E
AD
WILLIAM IV ST.
RA
S
L
ITE
G T.
S CO
T LA
N
RE
ET
Embankment
N
AND
NT
VE
YD.
AL
BERL
D
M
WH
T
HE
HUM
RA
ST
RE
ET
AV E .
HAL
Playhouse
Theatre
ME
P
ST
NK
NORT
RS
BA
E
JO
IE
AM
EM
SQU A R
LL
AD
L
Ri v e r T
hames
Charing
Cross C
VI
ST
.
HN
VI C T O RIA
D UNC ANNON
S T.
LGAR
AM
.
ST
ND
ST
P L.
N’S
T.
TI
AR
. M
ST
A
TR A F
M A RT IN’ S
Playhouse, The Northumberland Avenue, WC2N 5DE
How to book
Tel 020 7369 1721
Fax 020 7930 1580
Email playhousebox@theambassadors.com
Touch tours planned, please check with Box Office.
Venue details Level access through double doors opening
outwards from the pavement, then 3 shallow steps up to
the foyer (a ramp can be placed over these). Ticket collection point
to your left. The back of the Stalls is level from here. 29 steps up to
the Royal Circle (3 steps between the rows). 88 steps up to the
Upper Circle, with 2 steep steps between rows in the auditorium.
Staircases have handrails, and all steps are highlighted. Box Office
is through a separate entrance to the right of the main entrance as
you face the theatre. Surfaces are marble in the foyer, wood in the
stalls bar and carpet in the auditorium.
Induction loop system at Box Office. Infra-red system in auditorium.
16 headsets and 4 loops.
Occasional captioned performances and planned sign language
interpreted performances (check with Box Office).
88
Guide dogs are allowed inside the auditorium. Staff also available
to dog-sit in foyer or Box Office.
Contact the Box Office in advance so that the ramp (steep) can be
placed over the 3 shallow steps inside the main entrance. No steps
to the Stalls, which are on a shallow rake. 2 spaces for wheelchair
users at G1 and G24. Companions can sit in same row. Scooter
users can access the foyer and stalls, but must transfer. Transfer
seating available to any Stalls aisle seat. Each wheelchair user
must bring a non-disabled companion.
There is good leg room in the Stalls and the Boxes.
Adapted toilet to the right of the Stalls entrance.
Toilets off the stalls bar, the Dress Circle and the Upper Circle.
No steps from Stalls to foyer bar (no seating). Stalls bar (moveable
seats, tables) down 29 steps from foyer. Further bars at the back of
the Royal Circle (bar stools) and at the Upper Circle (bar stools).
Refreshments can be brought to customers in the auditorium
– please book in advance.
Charing Cross (250m)/Embankment (100m)
Charing Cross (250m)
3, 6, 9, 12, 13, 15, 23, 24, 29, 53, 77A, 88, 91, 139, 159, 176, 453
MasterPark in Spring Gardens (Trafalgar Square), NCP at
Bedfordbury. Single and double yellow lines in Northumberland
Avenue.
Taxi rank on the Embankment and at Charing Cross Station.
89
Prince Edward, The Old Compton Street, W1V 6HS
S
O
OH
S
UT
N
TO
RD
ST
.
.
NM
A
GI L E S STREET
.
ST
IT
C
G
EY
K
AC
ST
EE
RIN
FL
M ON MO UTH
RE
CHA
UA
GR
SQ
RO
FT
DE
RK
S T.
Tottenham
Court
Road
EN
AV
Y
UR
AF
S
TE
LITCHFIELD
B
P
ST.
OU
R
Leicester
Square
.
ST
ST. MARTIN’S STREET
SH
D
ST.
STREET
AR
LHAM
AD
ET
ON
D
OL
W
ET
E AR
RO
RE
PT
SS
ET
ST
M
RE
UE
.
ST
RE
AN
ST
CO
CRO
ST
DE
Prince
Edward
P
How to book
Tel 020 7447 5459
Fax 020 7287 4842
Email petbox@delfont-mackintosh.com
Discounts available for all disabled customers and their
companions.
Seating Plan Faxback 09069 104 436
Venue details Level access to the main foyer through double
swing doors. Box Office to left and low counter kiosk straight
ahead. Most staircases have handrails on both sides. 13 steps up
to the Dress Circle from the foyer (3 steps between rows). 22 steps
down to the Stalls, 41 to the front of the Grand Circle and 72 to the
back. Venue is carpeted throughout.
Infra-red system with 40 headsets available from the foyer kiosk for
a £5 refundable deposit.
Occasional assisted performances.
90
2 guide dogs are allowed inside the auditorium. Staff can also look
after them if you arrange this when you book.
Entrance to the auditorium through a double EXIT door opening
outwards on Greek Street, then up a very short, steep ramp to Box
1, where there are 2 spaces for wheelchair users and 2
companions. Transfer seating is available to row A. Venue is
suitable for scooter transfers only. The theatre is able to store a
maximum of 2 wheelchairs and one scooter per performance, next
to the EXIT door.
All of row L in the Stalls has very good leg room.
Drinks brought to disabled customers. Dress Circle bar up 27 steps
from the foyer. Stalls bar (spacious) down 24 steps. Another bar at
Grand Circle level. No seating.
Adapted toilet on right-hand side of foyer. Patrons requiring the
adapted toilets have to go out of the exit on Greek Street and back
to the foyer entrance on Old Compton Street.
Men’s and women’s at Dress Circle level, 2 steps up from Stalls bar
and at Grand Circle level.
Leicester Square (approx. 300m)
14, 19, 38
Meters on Greek Street. Master Park at China Town and Poland
Street. NCP at Wardour Street, Denman Street, Newport Place and
Brewer Street.
91
UE
RE
.
ST
B
ON
S TR
P
A
EE T
ST
RE
ET
AR
KE
.
ST
T
ST
RE
A
RE
E
NG
YM
HA
NT
OR
II
ROAD
SQUA
OM
NT
PA
S
ER
ITC
GE
ET
’S
ES
AM
. J U.
ST SQ
CH
E
RL
ST
T
WH
RE
Prince of
Wales
Theatre
CE
SS
LEI
E
Piccadilly COVENTRY STRE
Circus
ET
Leicester
Square
P
SH
AFT
E
P
DENMAN
ST.
ST
CR O
SB
UR
Y
E
ISL
CHARI NG
AV
EN
Prince of Wales Coventry Street, W1V 8AS
L
PA
ALL
LM
COCK
RA
T T
EAS
SPUR
GAR
FAL
.
SQU
S T.
P
How to Book
Tel 0870 850 9174
Fax 020 7766 2152
Email access@delmack.co.uk
Discounts available for all disabled theatregoers and their
companions.
Seating Plan Faxback 09069 104 437
This venue was being refurbished during the preparation
of this guide, so some details may be subject to change.
Visit www.theatre-access.co.uk for more details.
Venue Details Slight slope into the box office foyer through
double doors opening outwards on corner of Coventry and
Whitcomb Street. Low level counter box office is to the left
and main foyer, lifts and stairs are to the right. Lift serves the Stalls.
Otherwise, there are 26 steps down to Stalls (slight rake) from the
main foyer, or 22 steps up to Dress Circle foyer then 4 down to the
front or 27 up to the back of the DC (2 steep steps between rows).
All steps are highlighted with handrails on either side.
Hearing-Impaired infra-red system in the auditorium and
induction loop at Box Office.
92
Occasional sign language interpreted performances.
Guide dogs allowed into auditorium, alternatively staff are
happy to dog-sit.
Wheelchair spaces available and wheelchair and scooter transfer
spaces to designated aisle seats in the Stalls. Companions can sit
beside them. Please check location of seats with Box Office.
Good leg room throughout theatre, best in row J in the Stalls.
No steps to Stalls bar (served by lift). Dress Circle Bar 4 steps up
and 6 down from Dress Circle foyer. (Stalls bar has moveable
seating). Drinks can be brought to disabled customers in the
auditorium. Hospitality areas in Dress Circle foyer and 9 steps up
from back of Dress Circle.
Adapted toilets off the Stalls.
No steps to men's and women's in the Stalls and at the back
of the Dress Circle.
Piccadilly Circus (150m)
Charing Cross (approx. 550m)
3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453
MasterPark at Whitcomb Street.
93
Queen’s Shaftesbury Avenue, W1V 8BA
E
ISL
RE
ET
P
TR
Y S
EET
T
E S
RE
ET
CES
NTR
LEI
CO VE
.
ST
.
ON
SQ
AR
KE
NT
PA
TER
YM
HA
Piccadilly
Circus
ET
S T.
T
LY CIRCU S
DIL
NU
RE
RY
EE
.
ST
PICCA
N
RT
D
LY
ST R
OO
DIL
BU
PE
W
T
CA
ILL
ER
PIC
EET
AF
S
TE
RU
M
ND
SH
GLASSHOUSE
STREET
TO
ST
WI
.
ST
ST.
DENMAN
MP
ST
UR
S
P
CO
E
AV
.
GT
ME
ET
ER
R EG E N T S T R
D
Queen’s
Theatre
.
ST
JA
B
DO
P
RE
OL
AR
N
TO
NG
XI
LE
TER
PE
ST
W
RE
ST.
SH
ST
T
W
AK
BE
E
RE
How to book
Tel 0870 890 1110
Fax 020 7494 5154
Minicom 020 7494 5475
Email customer.relations@seetickets.com
Discounts vary depending on the current production.
Seating Plan Faxback 09069 104 438
Touch tours available – please phone.
Venue details Level access to the main entrance and foyer, and
one step up through a separate entrance to the Box Office (counter
straight ahead). 3 steps down from foyer to Dress Circle with 2
steps between rows. 21 steps down to Stalls, 39 up to Upper Circle
with 3 steep steps between rows. Staircases have handrails on
both sides, steps highlighted. Theatre opens 45 mins before the
performance.
Infra-red system with 12 headsets – collect from foyer kiosk. You
will be asked to sign a receipt. Avoid front row of Stalls. Induction
loop in auditorium and at the Box Office.
94
Guide dogs are permitted to stay with owners if required. Staff can
also look after them. Maximum of 3 guide dogs per performance.
Occasional sign language interpreted, captioned and audiodescribed performances.
Entrance to the auditorium is through the fourth side EXIT door on
Wardour Street – please ask a member of staff to open this for you.
One 5cm step up to 2 spaces at C1 and C25 in the Dress Circle.
Companions can sit in the same row. Venue suitable for scooters.
4 scooter and 6 wheelchair transfer seating available in rows C, D
or E. Scooter transferees please call.
Front of Stalls and aisle seats offer most leg room.
18 steps from the foyer to the Dress Circle bar (at the back of the
Dress Circle). Fixed seating. Stalls bar down 21 steps; Upper Circle
bar up 39 steps. Drinks may be brought to disabled customers in
the auditorium.
Adapted toilet with Radar lock in foyer via a ramped corridor
(Ushers hold keys).
Women’s and men’s at the back of the Dress Circle.
More toilets at Stalls and Upper Circle levels.
Piccadilly Circus (approx. 250m)
14, 19, 38
2 spaces for Orange Badge holders in Archer Street MasterPark at
Poland Street and China Town. NCP at Wardour Street, Newport
Place, Denman Street and Lexington Street.
95
Royal Court Sloane Square, SW1W 8AS
SQ
UA
RE
S LO A N E
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PAV IL IO
OGA
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TO
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STREET
ROAD
CAD
N
GAR
S Y MO N ST REE T
S
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P IMLICO
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TU
W
RE
E ST
RO
KS
Sloane
Square
S.
E GDN
S
S LO A N
KI
L OW ER
RO
’
NG
AD
Royal
Court
S LO A N
DEN
A NE
SLO
E
S Q UA R
CH
I
BR
A
SE
EL O A D
R
.
L
ITA
SP
HO D
A
L
YA RO
RO
ROAD
How to Book
Tel 020 7565 5000 / 020 7565 5100
Fax 020 7565 5145
Email boxoffice@royalcourttheatre.com
Website www.royalcourttheatre.com
Discounts available for disabled customers and companions.
Seating Plan Faxback 09069 104 439
Access guide available with seating plan. Information available in
braille for audio described performances, and large print. Touch
tours available.
Venue details 3 steps up through main doors from street, or level
access through entrance down right-hand side of theatre through
easy-open doors. Lift to all levels of both auditoria on the right,
inside the alternative entrance. Box Office facing main entrance
with accessible counter (75cm high) for wheelchair users. Lift is
fitted with a voice commentary. From the foyer there are 20 steps
down to Stalls, 18 up to Circle (3 steps between rows), 64 to
Jerwood Theatre Upstairs. Stairs have handrails with raised metal
studs indicating which floor you are approaching.
Induction loop in Jerwood Theatre Downstairs. Infra-red system
(20 headsets) in both theatres. Collect headsets from Box Office.
96
Occasional captioned and audio described performances. Email
marketing@royalcourttheatre.com for further information.
Regular sign-interpreted performances, email
sip@royalcourttheatre.com for further information.
4 guide and hearing dogs are welcome. Please inform the theatre in
advance to arrange an aisle seat or someone to look after your dog
in the Box Office or cloakroom if preferred.
Jerwood Theatre Downstairs: 3 spaces in the centre of row J and 2
at either end of row K in Stalls. Unless you are seated at J11/12 your
companion can sit next to you. 1 space in Circle (row D). K11 and 12
in the stalls are available for transfer seating. Jerwood Theatre
Upstairs: 2 spaces for wheelchair users – the position changes
depending on the production. Please book wheelchair spaces at
least 24 hours in advance. Venue is suitable for scooters, but phone
beforehand.
Row K and M11 and 12 in Stalls have the most leg room.
Adapted toilets immediately outside the Jerwood Theatre Upstairs
and immediately outside the stalls and circle of the Jerwood
Theatre Downstairs.
Level access to men’s and women’s toilets on café level.
Bars at Stalls and Circle level (moveable seats and tables).
Access to bar and food area is by a separate platform lift. Drinks
in plastic cups can be brought into auditorium. Menu available in
large print on request.
Sloane Square (next to theatre)
11, 19, 22, 137, 319, 360, C1
Set down point outside entrance.On-street parking after 6.30pm.
97
Royal Opera House Covent Garden, WC2E 9DD
P
RE
CR
E
ST
NG
LE
Y
.
ST
T
ET
RE
ST
RU
UR
E
T
T
ER
INE
EL
ST.
LI
NG
N
VE
CA
TH
SS
W
TO
CO
CO
W
Covent
Garden
AL
OR
FL
ST
.
LA
N
WN
E
RE
ST
NG
LO
Y
ET
ET
LA
BO
A
E
ET
AL
CR
O
UR
KE M
BL
RE
DR
RE
ST
Royal
Opera House
ST
L
WILD
STRE
ET
L
L
DE
NE
TS
OR
SH
NS
EL
EN
GA
E
RD
N
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ET
GA
IET
TA
EN
V
TA
O
IST
CK
.
ST
ET
H
R
EN
.
ST
RD
RE
ST
ST
KI
NG
ST
RA
ND
How to Book
Tel 020 7304 4000
Fax 020 7212 9460
Minicom 020 7212 9228
Email boaccess@roh.org.uk
Discounts Half price tickets available for all disabled theatregoers
and their companions provided you are on the access list – to join
please call the above numbers.
Seating Plan Faxback 09069 104 440
Information available in large print, Braille (on request) and on
tape. An access guide is available in print and on tape.
Venue details Fixed ramps at Bow Street (push button to open
doors) and Piazza entrances. Box Office and Information point (with
lowered service counters) to right of Bow Street entrance. 5 lifts
(Braille buttons and voice announcements) to all levels, beyond the
Box Office and cloakroom. There are 27 steps down to the Linbury
Studio reachable via a slight ramp. In main auditorium, 15 steps up
from ground level to the Stalls Circle. Then 15 steps up to Grand
Tier, 21 to Balcony, further 15 to Lower Slips, 30 to Amphitheatre
and 56 to Upper Amphitheatre. 1 step between each row in Stalls
Circle and Grand Tier and Balcony, 3 in Amphitheatre (fairly steep).
All staircases have handrails and some steps are highlighted.
Escalator from Floral Hall to Amphitheatre.
98
www.royaloperahouse.org
Infrared system with 20 headsets. Collect headsets from FOH Duty
Manager’s Desk in main foyer. Surtitles for all opera productions.
1 sign language interpreted performance per production for most
opera productions.
Guide dogs allowed into auditorium and staff available to dog-sit if
required.
Talking Notes® and audio introductions available.
Spaces for wheelchair users at Stalls Circle (6 spaces), Grand Tier
(4 spaces), Balcony (6 spaces), Upper Amphitheatre
(3 spaces). Express lift too small for motorised wheelchairs/
scooters, but other lifts are fine. Wheelchair and scooter transfer
seating available, wheelchairs/scooters stored in cloakroom.
Aisle seats and boxes have the best leg room.
Adapted toilets by lifts at all levels. Non-adapted toilets have some
cubicles with wider doors and hand rails (marked on door).
Men’s and women’s at Stalls Circle and Amphitheatre levels and in
Vilar Floral Hall.
Lift to Amphitheatre bar and restaurant, and Floral Hall and Terrace
cafes (low counters, moveable seats and tables).
Covent Garden (120m) Leicester Square (approx. 500m)
1, 4, 6, 9, 11, 13, 15, 23, 26, 68, 76, 77a, 91, 168, 171, 176, 188, 501
(southbound only), 505, 521, X68 all go to the Aldwych.
NCP at Drury Lane and Shelton Street. 4 spaces for blue badge
holders on Floral Street and 3 on Bow Street. Taxi lay-by outside
theatre on Bow Street or taxi rank at Covent Garden Piazza end of
Russell Street.
99
St Martin’s West Street, WC2H 9NH
S T.
.
ST
K
EE T
S T.
AR
TR
S S
EN
GA
FT
EN
RO
AV
ET
Y
UR
SB
TE
Leicester
Square
ST. MARTIN’S ST.
AD
ST.
RE
RO
ST
.
LITCHFIELD
T
EL
ST
ON
T
.
ST
AF
ET
E
RE
AL
SH
TS
ET
SH
ST
ST
.
UPPER
SS
T
ER
STRE
STREET
CRO
ES
OR
NE
G
W
W
S
RE
.
ST
RIN
E
TO
SH
M
EY
CHA
P
AM
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ST
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MONMOUTH
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ER
IT
AC
ST
FL
RD
LL
UE
DE
NM
DE
GILE
Covent
Garden
P
St. Martin’s
Theatre
How to book
Tel 020 7836 1443 / 0870 162 8787
Fax 020 7839 8699
Please indicate your requirements when you book.
Discounts at the manager’s discretion – please check availability
when booking.
Seating Plan Faxback 09069 104 444
Venue details 3 steps up from the pavement through double swing
doors into the foyer. Box Office counter to left. Staircases have
handrails on both sides. Steps are highlighted. 3 steps to the back
of the Dress Circle and 2 steps between rows. 29 steps down to
front of Stalls. Theatre open 30 mins before performance.
Induction loop and single track infra-red systems with 4 headsets.
You will be asked for a deposit. Please book in advance.
Guide dogs are allowed in the auditorium or staff will dog-sit
by prior arrangement with the management. Dogs will be looked
after in the Manager’s office. A description of the set can be
given on request.
100
There is 1 space for wheelchair/scooter users in Box C at Dress
Circle level and 2 wheelchair spaces in the Dress Circle.
Removable ramp up 5 steps to Box C and Dress Circle – staff will
assist. Your wheelchair will be raised on a small platform to enable
you to see over the parapet. Your companion can be seated next to
you. Transfer possible to aisle seats in the Dress Circle –
wheelchairs stored in Stalls corridor. Wheelchair users must bring
a non-disabled companion.
There is good leg room in row G of the Stalls and in Box C.
Dress Circle bar 12 steps up from Dress Circle; Stalls bar is at the
back of the Stalls. Limited seating available. Drinks can be brought
to disabled customers in the auditorium in plastic cups.
Adapted toilet by the Tower Street entrance. Manager holds keys.
Women’s and men’s a few steps up from back of Stalls, at Dress
Circle and at Upper Circle. Another women’s off foyer.
Leicester Square (250m up hill)
Charing Cross (350m up hill)
14,19, 22, 24, 29, 38, 40, 176
MasterPark at Cambridge Circus. NCP at Upper St Martin’s Lane
and Bedfordbury.
101
Sadler’s Wells Rosebery Avenue, EC1R 4TN
LI V E R P O
OL
ST R
EE T
P
RO
UP
P
ER
P
AD
Angel
P
PENTONV
ROAD
ILLE
CIT Y
ROAD
P
UE
EN
AV
Y
STR
AL
CIV
AD
PER
EET
RO
RO
ELL
N
P
SW
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RO
S TR
NG
N
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JOH
FA
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EB
GO
ST
Sadler’s Wells
Theatre
AD
How To Book
Tel 0870 737 7737
Minicom 020 7863 8105
Fax 020 7863 8199
Web www.sadlerswells.com/access (information only)
Email ticket.office@sadlerswells.com (enquiries only)
Seating Plan Faxback 09069 104 440
Discounts available for all disabled theatregoers who join the
Access For All scheme. For more information call or write using the
above details or email access@sadlerswells.com
Information available in Braille (book in advance), Large Print, disk
and on tape.
Venue details No steps through entrance on Rosebery Avenue
into foyer through automatic doors. Textured flooring to Box Office
straight ahead with lowered counters and induction loop.
Information monitors above Box Office. Steps have handrails and
highlights. Lifts to all levels on right hand side of foyer, or 42 steps
to 1st Circle, 63 to 2nd Circle. Signage raised and repeated at
wheelchair accessible height. Voice announcements, Braille
signage and monitor in lifts.
102
Infra-red system with 15 headsets – please book. Avoid back of
Stalls. Collect headsets from shop. Deposit required.
Approx. 1 sign language interpreted and captioned performance per
season. Signed pre-performance talk once a month.
2–3 audio-described/introduced performances per season.
Guide dogs allowed into auditorium (aisle seats are best) and staff
available to dog-sit.
15 spaces for wheelchair users in rows J–K of Stalls and in Stalls side
gallery. 6 spaces at 1st Circle – take the lift from the foyer (to right of
entrance). Companions can sit next to you or nearby depending on
how many of the spaces have been booked.
Rows J and K in the Stalls and aisle seats have the most leg room.
Bars at Stalls, 1st Circle and 2nd Circle levels all have moveable
seats and tables and accessible counters.
5 adapted toilets by right-hand entrance to Stalls, by lifts to 1st
Circle and 2nd Circle, at basement and mezzanine levels.
Men and women’s on 1st Circle and 2nd Circle levels, men’s in
basement and women’s on mezzanine. Some toilets have large
cubicles with grip rails.
Angel (250m)
19, 38, 341, 171a (Bus stop outside theatre) Sadler’s Wells Express
Bus to Farringdon, Waterloo and Victoria stations only leaves 8
mins after each evening performance.
Car Park behind theatre – free space for disabled patrons – please
book in advance.
103
Savoy The Strand, WC2R 0ET
KIN
G
ST
RE
ET
H
IG
RE
NT
ET
VE N
RE
CO RDE
ST
T
EE
K
GA
C
BU
TR
TO
RL S
S
I
E
V
TA
ER
ET
EX
MP
ST.
HA
IE
ST
UT
NR
A
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BE
TO
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ET
OR
.
ST
DF
ND
RE
VO
SA
CA
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LA
NE
P LA
CE
Y
VI
CT
.
ST
Victoria
Embankment
Gardens
E
ET
RT
BE
RO
VO
SA
IA
ET
RE
RE
ST
ST
AM
.
ST
HN
AM
D
ILL
Y H
IN
AR
JO
AD
AN
AD
AG
Charing
Cross
R
ST
OR
D
ST
AN
PL.
RA
Savoy
D
CH
OS
ST
M
BN
KM
T.
r
ve es
Ri am
h
T
How To Book
Tel 0870 166 7372
Fax 020 7379 7322
Please indicate your requirements when you book.
Discounts for all disabled customers, please call the Box Office to
check availability.
Seating Plan Faxback 09069 104 442
Venue details No steps to Box Office through 3 sets of double
doors which open inwards. Box Office counter is to right. From a
door beside the foyer entrance there are 2 steps into the Upper
Circle. 33 steps down to Dress Circle (2 steps between rows), 71
down to Stalls. Staircases have handrails on both sides. Separate
entrance for wheelchair users or special needs at street level via a
ramp from Carting Lane.
Radio receivers with headsets – collect from Cloakroom at Dress
Circle level. Please book in advance, deposit required.
Guide dogs allowed in the auditorium or staff will dog-sit by
prior arrangement office. Dogs will be looked after in the
Manager’s Office.
104
Access to the main auditorium through a side entrance from the
Embankment side of Carting Lane. The Box Office can provide a
map showing the route (approx. 100m from main entrance).
Carting Lane is fairly steep – helper needed, please inform the Box
Office at the time of booking and contact the Stage Door on arrival.
From here, access is level to the front of the Dress Circle. 2 spaces
for wheelchair users on the right hand side. Companions can sit
nearby in F1 or 2. Transfer seating is available to F1 in the
Dress Circle. Each wheelchair user must bring a non-disabled
companion with them.
Upper Circle has the least number of steps but the Stalls has the
most leg room, especially H1 and H28.
Dress Circle bar 7 steps up from Dress Circle. Another bar 4 steps
up from front of Stalls and mezzanine bar 20 steps down from Dress
Circle – all with moveable seats. Drinks in plastic cups may be
brought into the auditorium for disabled patrons.
Adapted toilet to the right of the Dress Circle.
Women’s and men’s toilets are 20 steps up from the Dress
Circle, between Dress Circle and Stalls, at Stalls level and at
Upper Circle level.
Charing Cross/Embankment (400m)
Charing Cross (400m)
1, 4, 6, 9, 11, 13, 15, 23, 26, 59, 68, 76, 77a, 91, 168, 171, 172, 176, 188,
243, 341, 521, RV1
MasterPark at Trafalgar Square.
Adelphi Garage Valet Parking (020 7836 4838).
105
Shaftesbury 210 Shaftesbury Avenue, WC2H 8DP
How to book
Tel 020 7379 5399
Fax 020 7836 8181
Email bearle@toc.dltentertainment.co.uk
Seating Plan Faxback 09069 104 443
Discounts available for disabled theatregoers.
Venue details 1 shallow step up through double doors opening
outwards. Staircases have handrails on both sides and steps are
highlighted. Entrance to Royal Circle level from the foyer, 2 steps
between rows in auditorium. Stalls are down 22 steps, Grand Circle
up 60 + steps. Theatre open 45 mins before performance.
Infra-red system with 20 headsets and 15 neckloops. Collect from
foyer sweet kiosk.
Occasional sign language interpreted performances.
Guide dogs allowed in the auditorium.
106
Audio guide available. Information available in large print.
Spaces for 4 wheelchairs in Boxes A and B (entrance approx.
73cm) which are down 3 steps off a corridor to the right of the
Box Office. You will need help negotiating the steps. Transfer
seating available to row A 4–7 in the Royal Circle, the entrance
to which is level from the foyer.
Good leg room is available in row M of the Stalls.
Women’s up 4 steps from the foyer and a men’s beyond this,
2 steps down off the Circle bar. Further toilets at back of Stalls,
Royal Circle and Grand Circle levels.
Adapted Toilet at Royal Circle level, close to Boxes A and B.
Drinks may be taken into the auditorium. The Foyer bar is 4 steps
up from the foyer. There are 2 bars at Royal Circle, one at Grand
Circle and one at Stalls. There is limited seating.
Holborn/Tottenham Court Road/Covent Garden approx. 400m
8, 10, 14, 19, 22A, 22B, 24, 25, 29, 38, 40, 55, 73, 134, 176, 242
MasterPark at China Town, NCP at Museum Street, Drury Lane,
Upper St Martin’s Lane, Parker Mews (approx. 200m). Taxi rank
located outside the theatre on High Holborn.
107
Shakespeare’s Globe 21 New Globe Walk, Bankside, SE1 9DT
IA
STR
P
SU M NE R
DGE
STR
P
Cannon Street
EET
BRI
ARK
HW
DE
N EW GL
OB E
W LK .
BA NKS I
S
Rive
S O UT
Shakespeare’s
Globe
TH A M E
EET
QUE
Mansion House
UPPER
EET
NON
EET
EN
V
QU EEN
OR
ICT
STR
STR
CAN
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Tham
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CL INK
ST RE ET
STRE
ET
How to book
Tel 020 7401 9919
Fax 020 7902 1475
Minicom 020 7902 1476
Access Info 020 7902 1409
Email info@shakespearesglobe.com
Discounts are available for all areas of the auditorium except the
Yard. Please check with the Box Office.
Theatre produces its own access guide. Request copy by phone or
download from www.shakespearesglobe.com. Information in
braille and on tape available on request.
Venue details No steps into the Box Office and foyer from New
Globe Walk. Box Office to the right with service counter for
wheelchair users. Lifts on right up to the auditorium piazza level.
3 steps up from lift to Lower Gallery and 2 steps between each row
in the auditorium; 28 steps to the Middle Gallery and 4 steps
between each row in the auditorium; 50 steps to the Upper Gallery.
Staircases (except in the auditorium) have handrails on both sides
and steps are highlighted. Seating in form of wooden benches –
only back row has back support.
Induction loop system.
108
www.shakespeares-globe.org
Sign language and audio-described performances available
throughout the season. Please check dates when booking.
Guide dogs are permitted inside the auditorium.
No steps to the Yard from the lifts. The Yard is the standing area of
the auditorium in front of the stage. The stage is approx. 1m 50 high.
Venue is suitable for scooters. Maximum of 6 wheelchair/scooter
users in the Yard. Further spaces or transfer seating in Boxes A, B, P
and Q. Patrons in the boxes will be accompanied, collected during
the interval and at the end of the performance by an usher. There is
one wheelchair for loan (transferees only) and escorts are advisable.
Lower Gallery most accessible.
Adapted toilets by Globe Door 1, next to first aid room on Piazza
level, and by balcony room on level 2 – staff can assist.
Men’s and Women’s at Globe Door 1and Globe Door 4, further
toilets off the entrance foyer.
Refreshments carts and shop in the Piazza. Coffee shop in main
entrance foyer. Cafe on first floor, restaurant on second floor, both
accessible via the lift from entrance foyer. Drinks may be brought
to disabled customers in the auditorium.
Mansion House, Bank, Southwark, Cannon Street or London Bridge.
London Bridge, Cannon Street, Blackfriars, Waterloo.
11, 15, 17, 23, 26, 45, 63, 76, 100, 344, 381, RV1
Up to 2 disabled parking bays available outside theatre by special
arrangement. Meters on New Globe Walk. NCP car park on Upper
Thames Street.
Free phone service for minicabs in foyer. Taxi rank outside main
entrance.
109
Soho Dean Street, W1V 6NE
How to Book
Tel 0870 429 6883
Minicom 020 7478 0136
Email box@sohotheatre.com (enquiries only)
Discounts available for all disabled people and their companions.
Touch tours, information in large print and tape available on
advance request.
Venue details Slight slope through entrance on Dean Street into
foyer through double doors opening outwards. Box Office and
information desk on left with lowered counters. Lift, with voice
announcements and Braille signage, to all levels just beyond Box
Office on left. Else 18 steps to level 1, 36 to level 2 and 53 to level 3
– all highlighted with handrails on either side.
Infra-red system with 5 headsets – please reserve when booking
tickets.
1 sign language interpreted and audio–described performance for
every Soho Theatre production.
110
Guide dogs allowed into auditorium, staff also available to look
after 2 dogs.
Lorenz Auditorium 4 spaces for wheelchair users in front row of
main auditorium which is accessed through entrance on level 1.
Further wheelchair spaces in back row of auditorium accessed on
level 2. Theatre can accommodate 3 wheelchair and 1 scooter
transferee.
Studio Slight slope into Studio space on level 3. 4 spaces for
wheelchair users in front row. Theatre may not be suitable for
some scooters – please ask when booking.
19 steps down from back row to front row of Lorenz Auditorium.
Front row and aisle seats have most legroom. Seating in the Studio
is moveable. Seating is unreserved, but for special access
requirements seats can be reserved.
A bar at ground level to the right of the foyer and Terrace Bar at
level 2 beside entrance to the Lorenz auditorium, both provide
moveable seating. Drinks may be brought to disabled customers in
the auditorium.
Adapted toilets on ground level past the lift and opposite the main
entrance. Further adapted toilets at levels 2 and 3.
Men’s and women’s toilets at ground level. Women’s at level 2 and
unisex at level 3.
Tottenham Court Road (250m), Leicester Square (500m)
3, 6, 7, 8, 10, 12, 13, 14, 15, 19, 23, 25, 29, 38, 46, 53, 55, 73, 88, 98, 176
MasterPark at Poland Street. NCP at Berners Street and Brewer
Street (on-street parking near theatre is limited). Patrons are
welcome to use a private phone to arrange pick-up.
111
Strand Aldwych, WC2B 5LD
DR
Y
NE
ST
BO
RE
ET
LA
Holborn
AY
GSW
UR
KIN
P Drury Lane
RE
ST
EL
L
K
S
Strand
RE
ET
T
ET
ET
S
ET
ST
EX
RE
EE
OC
E
TR
ON
ST
TR
T
VIS
TA
GT
H
YC
W
AL
E
W
IN
Covent
Garden
D
K
IN
OC
ER
ST
ET
S CA
TH
TA
VI
RE
SE
ST
LL
ET
W
RU
ER
ND
LA
NC
RA
AS
VO
SA
ST
TE
R
Y
E
ET
AC
RE
PL
ST
Charing Cross
How to book
Tel 020 7379 5062
Fax 020 7240 5344
Email strandbox@delfont-mackintosh.com
Discounts available for disabled customers and their companions
Seating Plan Faxback 09069 104 445
Programme available in large print – call prior to visit.
Venue details Planned refurbishment in 2005 – level access
planned. Entrance through 2 sets of double doors, up 8 steps (with
handrails) to a further 3 sets of double doors. Box Office counter on
left. 32 steps to Stalls. 7 steps (with handrails) to Dress Circle, 2
steps between each row. 40 steps to Upper Circle. Backstairs route
with fewer steps (20 in total) down to Stalls – please ask a member
of staff. Theatre open 30 mins before the performance.
None at present.
Occasional sign language interpreted performances.
112
Guide dogs are allowed into the auditorium. Alternatively,
cloakroom staff can look after them.
Separate access for wheelchair users off Catherine Street.
4 steps down inside the door. 2 spaces for wheelchair users in
Box A. Venue not suitable for scooters. However, theatre provides
transfer seats for 2 wheelchair/lightweight scooters in total per
performance. Transfer seats are available at A32, A33, A10 and
A11 in the Dress Circle (view better on right hand side).
Each wheelchair user must bring a non-disabled companion.
Lateral seats in Dress Circle and D1, D21, E1 and E22 in stalls have
the most leg room.
No adapted toilet. Women’s at Dress Circle Level, but the entrance
is approx. 75 cm wide. Men’s 29 steps down from the foyer. Further
toilets off the Stalls and Upper Circle. Male wheelchair users must
use the women’s – ask staff to clear the toilet.
No steps from Dress Circle to Doubles bar. Drinks can be brought
to the auditorium. Stalls bar 6 steps up from back of Stalls, no
seats. Dress Circle Bar up 29 steps, limited seats.
Covent Garden (approx. 300m)/Charing Cross (approx. 600m)/
Holborn (600m)
Charing Cross (approx. 600m)
NCP in Drury Lane.
113
L AN E
WILLIAM IV ST.
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ST
ET
AND
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WH
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Trafalgar
Studios
G T.
S CO
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WH
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Embankment
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PLA
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Trafalgar Studios 14 Whitehall SW1A 2DY
How to book
Tel 0870 060 6632
Fax 020 7321 5407
Minicom 020 7369 1762
Email trafalgarboxoffice@theambassadors.com (enquiries only)
Discounts available for disabled customers.
Seating Plan Faxback 09069 104 448
This venue was being refurbished during the preparation
of this guide, so some details may be subject to change.
Visit www.theatre-access.co.uk for more details.
Venue details One shallow step up from the street through double
swing doors into the foyer. Box Office opposite. All staircases have
handrails and steps are highlighted. 25 steps down then up 10
steps in to the auditorium (3 steps between rows). Theatre opens
1 hour before performance.
Infrared system in the auditorium with 16 headsets, available from
the box office with a deposit. Check with Box Office which seats in
the auditorium have best reception.
Audio-described, captioned and sign language interpreted
performances planned – please check with the Box Office.
114
Guide dogs are allowed inside the auditorium by prior arrangement
with the theatre, alternatively staff are happy to dog-sit. You will be
seated in an aisle seat.
No spaces for people who need to remain in their wheelchairs.
Transfer seating is available to Row A (3 spaces) and K (1 space).
Access to Row A is through the Stalls Bar and Row K is up 14
steps. Wheelchair users must bring 2 people to help with the steps.
The theatre can store a maximum of 3 wheelchairs per
performance. Venue is not suitable for scooters.
Leg room is generally good with extra space on the front row and
on the side aisle of row E.
Foyer bar next to the Box Office. 25 steps to Stalls Bar (spacious,
few seats). Drinks can be brought to disabled customers in the
auditorium upon request.
No adapted WC.
22 steps up from the foyer to women’s and men’s. More toilets off
the Stalls Bar.
Charing Cross/Embankment (approx. 500m)
Charing Cross
3, 9, 11, 12, 24, 29, 53, 77A, 88, 153, 159
MasterPark in Trafalgar Square. NCP at Bedfordbury
(approx. 500m).
115
Tricycle 269 Kilburn High Road, NW6 7JR
How to Book
Tel 020 7328 1000
Minicom/Access info. 020 7625 5105
Email admin@tricycle.co.uk
Discounts available for all disabled people and their companions.
Please note seating is not numbered, but if a customer has any
specific requirements seats can be reserved – please check with
Box Office.
Venue Details Steep ramp to main entrance through double swing
doors opening outwards. Level access through alternative
entrance on Buckley Road through swing doors opening both ways
- ask staff to assist. Box office (approx. 1m high), Bar and Café in
the foyer. Platform lift, or 6 steps up to Royal Circle. Stalls 4 steps
down from Royal Circle level and 2 staircases of 23 steps each up
to the balcony from the foyer. Floor surfaces in the foyer are tiled,
Bar and Café wooden and the auditorium carpeted.
Induction loop in the auditorium.
1 sign-interpreted performance per production, occasional
captioned performances.
116
Guide dogs allowed into auditorium – please book an aisle seat.
2 spaces for wheelchairs in the Royal Circle – please book in
advance as wheelchair spaces have to be prepared. Staff are
happy to assist, but wheelchair users must be accompanied. Venue is
suitable for scooters. 4 wheelchair/ scooter transfer spaces
available in aisle seats of Royal Circle.
Side slips, latecomers row and front row offer the best legroom.
1 adapted toilet inside the foyer to the left of the Box Office by the
lift, and 1 in the basement accessible by platform lift. A further
adapted toilet is available by the venue’s cinema.
Level access to men’s and women’s in the foyer.
Café Bar located in main foyer (counter height 1.1m). Large print
menu and table service can be arranged on request. Drinks may be
brought to disabled customers in the auditorium.
Kilburn (500m)
Brondesbury (200m)
16, 31, 32, 98, 189, 206, 316, 328
2 disabled parking bays just outside the theatre on Buckley Road,
further bays on Kilburn High Road. Parking is free in the evening, or
pay and display any other time. Taxis drop-off and pick-up outside
theatre entrance on either Kilburn High Road or Buckley Road.
Disabled customers can use the public phone in the foyer or ask a
member of staff to order a taxi for them.
117
UCL Bloomsbury 15 Gordon Street, WC1H 0AH
How to book
Tel 020 7388 8822
Fax 020 7383 4080
Email blooms.theatre@ucl.ac.uk
Discounts available for all disabled people and their companions.
Touch tours and information in large print are available on request.
Venue Details Ramp or 4 steps up through double swing doors to
the main entrance. From main entrance there are 15 steps down
(with handrails but not highlighted) to Lower Ground level, or 7
steps or stairlift up to the foyer. Located in the foyer are the Box
Office, the Cafe, the lift down to the lower ground floor and double
doors leading to 7 steps with a stair-lift up to the Stalls entrance.
There are another 28 steps up to the lower entrance to the Dress
Circle and another 25 to the rear Dress Circle. Venue is mainly
carpeted and most staircases are highlighted with handrails on
either side.
Infra-red system in the auditorium.
118
Occasional sign language interpreted performances.
Guide dogs allowed into auditorium, alternatively management is
happy to dog-sit.
3 spaces for wheelchair users towards the front, and to one side,
of the Stalls (seats have to be removed so please notify theatre
beforehand). 3 wheelchair transfer spaces are available to any aisle
seat in the Stalls. Escorts are not required, however ask staff for
assistance in operating stairlifts.
All Stalls seats have good leg room, particularly aisle seats and
those in rows A and C.
Level access to adapted cubicles in men's and women's toilets at
lower ground level (accessed via lift from foyer). Men's cubicle has
grab rails but is not big enough to get a wheelchair in.
Men's and women's at lower ground level.
Level access to Café located in the foyer area. The Bar is not
accessible to wheelchair users and is located another 16 steps up
from the foyer, moveable seating in both. Drinks may be brought to
disabled customers in the auditorium.
Euston Square (250m) / Euston (300m)
Euston (300m)
10, 18, 24, 29, 30, 59, 68, 73, 91, 168, 205, 253, 390, 476
24-hour parking facilities at Euston Station. NCP at London
Brunswick Square and Masterpark at Clipstone Mews. Limited free
on-street parking after 6.30pm Mon to Fri, after 1.30pm on Saturday
and all day Sunday.
119
Vaudeville Strand, WC2R ONH
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OR
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Victoria
Embankment
Gardens
E
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Charing
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How to book
Tel 020 7836 7969
Fax 020 7497 0087
Email info@vaudevilletheatre.co.uk (enquiries only)
Please indicate your requirements when you book.
Discounts are available for all disabled theatregoers and their
companions, but vary depending on the current production.
Seating Plan Faxback 09069 104 446
Programmes may be available in large print on prior request.
Venue details There is a step of approx. 5cm then 2 sets of double
doors opening into the foyer. Box Office counter on right.
Staircases are all highlighted and have handrails on both sides.
Stalls are 6 steps down from the foyer. 27 steps up to the Dress
Circle (3 steps between rows). Upper Circle 54 steps up from foyer,
though very narrow. Auditorium open 30 mins before performance.
No facilities at present.
Occasional sign language interpreted performances depending on
production.
120
Guide dogs are allowed in the auditorium and boxes and staff can
dog-sit at foyer cloakroom or management office by prior
arrangement with the management.
There are no spaces for wheelchair users in the auditorium and
you are asked not to bring a motorised wheelchair. Transfer seating
available to any aisle seat on left-hand side of Stalls – down 6
steps from foyer. Alternatively, access the Dress Circle through a
side EXIT door on Lumley Court. Please notify a member of staff at
the Box Office if you wish to use this entrance. No access to toilets
from this level. 1 shallow step immediately inside door and 2 further
steps to the left to row A. Box C up 2 fairly steep steps to the right,
74cm in width. Entrance to the box is 56cm wide – so it would be
necessary to transfer to a moveable seat inside the Box from this
entrance. The theatre is licensed to accommodate 2 wheelchair
users per performance. Wheelchair users must bring a nondisabled companion.
Stall aisle seats and boxes have the most leg room. Book early if
you wish to sit in these seats.
No adapted toilet. Women’s 6 steps down from foyer, through 56cm
wide door with cubicles. Men’s urinals 12 steps up from foyer.
Men’s toilets 25 steps up from foyer.
Drinks brought to disabled customers in the auditorium.
Dress Circle bar 22 steps up from the foyer with moveable seats.
Further bar at Upper Circle level.
Charing Cross (200m), Embankment (300m)
Charing Cross (200m)
6, 9, 11, 13, 15, 23, 68, 7A, 91, 139, 176
MasterPark at Trafalgar Square. NCP at Drury Lane.
121
Victoria Palace Victoria Street, SW1E 5EA
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How to book
Tel 020 7834 1317 / 0870 165 8787
Fax 020 7828 6882
Please indicate your requirements when you book.
Discounts available for all disabled customers – please call the box
office to check availability.
Seating Plan Faxback 09069 104 447
Venue details One 3cm step up through swing doors into the Box
Office. Box Office counter on left. Staircases have handrails on both
sides and steps are highlighted. 4 steps down from foyer to Stalls, 28
to back of Dress Circle (with 2 steps between rows). 3 steps
between main entrance foyer and the new foyer. Theatre generally
open 45 mins before performance.
Induction loop and infra-red system with headsets.
Please book in advance – deposit required.
Occasional sign language interpreted and audio-described
performances.
Guide dogs are permitted in the auditorium or staff can dog-sit
by prior arrangement. Dogs will be looked after in the
manager’s office.
122
Entrance is through the second EXIT door on Allington Street (to the
left of the theatre) – wheelchair/scooter users can go to the large
foyer bar next to the main entrance and can then be escorted to the
alternative entrance. No steps to back of Stalls. 2 spaces for
wheelchair/scooter users at P36 and M36 with seating for
companions in the same row. Transfer seating available to any aisle
seat, and the theatre can store a maximum of 4 wheelchairs per
performance. The theatre is licensed for 6 wheelchairs
(4 transferring, 2 remaining in chair).
Seats B1, B28, C1, C30, E1, E32, F1, F34, G1, G36 & S1 in the Stalls
have the most leg room.
Large Foyer Bar with 3cm step from street. Drinks in plastic cups
may be brought into the auditorium for disabled patrons.
Adapted WC on the left inside the side entrance. Please ask a
member of staff to unlock it. Radar lock on door.
Women's and men's off the Foyer Bar, Rear Stalls bar and at the
back of the Dress Circle.
Victoria (100m)
2, 8, 11, 16, 24, 36, 38, 52, 73, 82, 148, 185, 211, 239, 436, 507, 705, C1,
C10, 73, 511 Victoria Bus Station (100m)
Taxi rank at Victoria Station.
MasterPark at Rochester Row (in Congestion Charge zone). NCP at
Pimlico (outside Congestion Charge zone). Meter parking all around
the area. Single yellow line on Allington Street. The theatre’s main
entrance is on a Red Route.
123
Wyndham’s Charing Cross Road, WC2H ODA
CHA
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ST.
KI
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WILLIAM IV STREET
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Wyndham’s
Leicester
Square
NG
OM
STR
FA L G A
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DUNCANNON ST.
S
B
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T RA
TR
AN
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Charing
Cross
How to book
Tel 0870 060 6633
Fax 020 7240 3492
Minicom 020 7369 1762
Email wyndhamsboxoffice@theambassadors.com (enquiries only)
Discounts are available for all disabled people and their
companions.
Seating Plan Faxback 09069 104 449
Programme available in large print by calling prior to visit.
Venue details One 20cm step up to foyer through heavy double
doors opening inwards. Box Office counter on the right. 18 steps
down to Stalls. Staircases have handrails on both sides and some
steps are highlighted. 12 steps up to the Royal Circle, 21 to the
Upper Circle and approx. 43 to the Balcony with 2 steps between
rows. Auditorium is carpeted – all other areas are tiled.
Infra-red system with 20 headsets. ID required.
Collect headsets from the Stalls kiosk/cloakroom.
Guide dogs are allowed into the auditorium and staff are available
to dog-sit in the foyer.
124
Sign language interpreted perfromances planned. Please check
with the Box Office.
Entrance is through a side entrance to the right of the main
entrance on Charing Cross Road – ask a member of staff to open
this for you. Entrance is approx. 70cm wide, with 3 steps down into
a box with a central pillar and a 90cm parapet. Space for 2
wheelchair users and one companion but there is not enough
space for motorised wheelchairs or scooters. Transfer seating
available to aisle seats in the Stalls (2 max). Stalls entrance is
through a second side entrance on Charing Cross Road and down
8 steps. Escorts not required unless transferring.
The side entrance in Charing Cross road has 8 steps down to the
Stalls with handrails on both sides. Row Q and most aisle seats in
the stalls have the most leg room.
One toilet in the box although it would not be possible to access this
in a wheelchair. The women’s off the Stalls has been slightly
adapted. From the foyer bar, the men’s and women’s are up 8 steps
with a further 2 steps down inside the entrance to each. 1 step
down to non-adapted toilet accessed via St Martin’s Court (level
access) – please ask staff to assist.
Stalls bar 20 steps down from the main foyer, or 2 steps up from the
Stalls (moveable seats). Further bars at Royal Circle and Balcony
levels (no seats). Drinks can be taken to disabled customers.
Leicester Square (next to theatre)
Charing Cross (200m)
24, 29, 176
MasterPark at Cambridge Circus (150m).
NCP at Bedfordbury and Upper St Martin’s Lane.
125
Young Vic The Cut, SE1 8LZ
The Young Vic was built to last 5 years. 30 years later it is now
being rebuilt, improving access and facilities for everyone when it
reopens in 2006.
Whilst the Young Vic's home is redeveloped the company will be
on 'walkabout' – with their shows appearing all over London.
You can keep in touch by calling 020 7928 6363 or visiting
www.youngvic.org
126
Information on Travel and Parking
Taxis and Minicabs
Many taxis and minicabs in London
are accessible. Please call one of
the 3 main companies with your
requirements:
Computercab
020 7908 0207 (cash)
020 7432 1432 (credit card)
Dial-a-Cab
020 7253 5000 (cash)
020 7426 3420 (credit card)
Radio Taxicabs
020 7272 0272 (cash and credit
card)
Transport for London (TfL)
Access and Mobility
Windsor House
42-50 Victoria Street
London SW1H 0TL
Tel 020 7222 1234
Textphone 020 7918 3015
Email travinfo@tfl.gov.uk
www.tfl.gov.uk
Detailed advice on London
transport available 24 hours a day.
Produce a number of free leaflets
and maps with details of
accessible stations and transport.
National Rail Enquiries
Tel 08457 48 49 50
Textphone 0845 60 50 600
www.nationalrail.co.uk
Advice line on train services and
timetables throughout the country.
Can also put you in touch with
individual train operators.
MasterPark – Theatreland Parking
Scheme
50% off parking: to qualify, get your
car park ticket stamped at the
theatre and present it with your
theatre ticket stub (dated the same
day) and vehicle registration
number to the cashier at the time
of payment. Offer vaild at China
Town, Leicester Square, Marble
Arch & Park Lane, Pimlico, Soho
(Poland Street), Trafalgar Square,
Cavendish Square and Rochester
Row Car Parks. Tariffs vary
between car parks. Please note: at
some of these car parks disabled
bays can be reserved. For more
information about the Theatreland
parking scheme visit
www.masterpark.org.uk, or
Freephone 0800 243 348.
127
Information on Travel and Parking
NCP Car Parks
21 Bryanstone Street
London W1A 4NH
Tel 020 7499 7050
Fax 020 7290 6306
www.ncp.co.uk or email
customer.service@ncp.co.uk
Multi-Storey car parks in London
and the UK. Season tickets
available.
Parking in the West End is
controlled by the following:
CAMDEN
Permit Administration
PO Box 20219
London NW1 9GL
Tel 020 7974 4646
Fax 020 7974 4604
Email parking.solutions
@camden.gov.uk
WESTMINSTER
The Disabled Persons'
Parking Officer
Street Parking Business Unit
Westminster City Hall
64 Victoria Street
London SW1E 6QP
Tel 020 7641 2960
Fax 020 7641 1730
Email parking@
westminster.gov.uk
128
Free map of blue badge parking
bays throughout London available
from:
The Department for Transport,
Local Government and the Regions
Mobility and Inclusion Unit
Zone 1/18
Great Minster House
76 Marsham Street
London SW1P 4DR
Tel 020 7944 2914
Email blue.badge@dft.gsi.gov.uk
Congestion Charge
A £5 congestion charge operates
in central London between 7am
and 6.30pm Monday to Friday
where many West End theatres
reside. Blue badge holders are
exempt of the charge if they
register their details. To register or
for further information visit
www.cclondon.com
Tel 0845 900 1234,
Minicom 020 7649 9123,
Fax 020 7649 9121.
Useful Contacts and Information
Access Project
www.accessinlondon.org
39 Bradley Gardens
West Ealing W13 8HE
Produces Access in London
(Bloomsbury £9.99), a guidebook
covering access to places of
interest, as well as a Good Loo
listing and map. The guide is also
available free of charge direct
from the Access Project, though
they do ask for a contribution.
Covers mobility issues only.
The ADAPT Trust
Wellpark
120 Sydney Street
Glasgow G31 1JF
Tel 0141 556 2233
Fax 0141 556 7799
Email adapt.trust@virgin.net
Operates throughout the UK. Its
goal is to improve access by
advising and assisting arts and
heritage venues to create effective
access for everyone.
Artsline
www.artsline.org.uk
54 Chalton Street
London NW1 1HS
Tel/Minicom 020 7388 2227
Fax 020 7383 2653
Email access@artsline.org.uk
Information and advice service for
disabled people on access to a
variety of entertainment and art
venues in London. Artsline also
lobbies and campaigns for access,
follows up complaints about
venues on behalf of its users,
advises venues on access issues
and provides access guides on
London's cinemas, fringe theatres,
museums, galleries, tourist
attractions and places of worship.
The Confederation of Passenger
Transport (CPT)
Tel 020 7240 3131
Fax 020 7240 6565
Advice on coach parking in
London, including arrangements
for picking up and setting down at
theatres.
Britain & London Visitor Centre
1 Regent Street
London SW1Y 4XT
Tourist information centre.
129
Useful Contacts and Information
Disability Rights Commission
DRC Helpline
FREEPOST MID02164
Stratford upon Avon
CV37 9BR
Tel 08457 622 633
Textphone 08457 622 644
Fax 08457 778 878
Promotes equality of opportunity for
disabled people.
London Theatre Guide
www.officiallondontheatre.co.uk
The Society of London Theatre
32 Rose Street
London WC2E 9ET
Tel 020 7557 6700
Fax 020 7557 6799
Fortnightly listing of all West End
shows including starting time and
approximate running time, prices
and a map of Theatreland. Available
free from theatres, tourist
information centres, libraries and
arts centres, also at
www.officiallondontheatre.co.uk.
The Website has an online
news service.
130
MENCAP
www.mencap.org.uk
123 Golden Lane
London EC1Y 0RT
Tel 020 7454 0454
Fax 020 7696 5540
Helpline Tel 0808 808 1111
Fax 020 7608 3254
Minicom 0808 808 8181
Email information@mencap.org.uk
Provides support and services to
people with a learning disability and
their families and carers.
Radar
www.radar.org.uk
12 City Forum
250 City Road,
London EC1V 8AF
Tel 020 7250 3222
Fax 020 7250 0212
Minicom 020 7250 4119
Email radar@radar.org.uk
Disability campaigning and advisory
body on access and social
inclusion. Provides NKS (National
Key Scheme) keys for about 50% of
adapted WCs.
Useful Contacts and Information
Royal National Institute of the Blind
www.rnib.org.uk
105 Judd Street
London WC1H 9NE
Tel 020 7388 1266
Fax 020 7388 2034
UK's leading charity offering
information, support and advice to
people with sight problems.
RNID
for deaf and hard of hearing people
www.rnid.org.uk
19 - 23 Featherstone Street,
London EC1Y 8SL
Information line 0808 808 0123
Textphone 0808 808 9000
Fax 020 7296 8199
Email informationline@rnid.org.uk
Largest voluntary organisation in
the UK concerned with all aspects
of deafness.
Shape www.shapearts.org.uk
LVS Resource Centre
356 Holloway Road
London N7 6PA
Tel 020 7619 6160
Minicom 020 7619 6161
Fax 020 7619 6162
Email info@shapearts.org.uk
Shape Ticket Scheme enables
disabled and/or elderly people to
visit arts events in accessible
venues at reduced prices.
Membership, including a monthly
newsletter, is open to groups and
individuals for a small annual fee. A
newsletter is available in print and
on cassette. Shape can also
arrange transport and escorts.
SPIT – Signed Performances in
Theatre www.spit.org.uk
1 Stobart Avenue,
Manchester M25 0AJ
Tel/Fax 0161 - 773 1715
Email sarah@spit.org.uk
Listings of Sign Language
Interpreted performances in
theatre.
131
Useful Contacts and Information
Stagetext
www.stagetext.co.uk
York House
Empire Way
Wembley HA9 0PA
Tel 020 8903 5566
Textphone 020 8903 5566
Fax 020 8903 8647
Email enquiries@stagetext.co.uk
STAGETEXT provides captioning for
theatres and other venues to
provide access to live
performances for people with
hearing loss.
phones. An operator will
automatically join the call and
translate what is being said. For
further information on Typetalk, how
to join for free and how to obtain a
textphone, please e-mail:
helpline@rnid-typetalk.org.uk, call
0800 500 888 (textphone), 0800 7311
888 (voice)
VocalEyes
First Floor
54 Commercial Street
London
Tripscope www.tripscope.org.uk E1 6LT
Tel 020 7375 1043
The Vassall Centre, Gill Avenue,
Email enquiries@vocaleyes.co.uk
Bristol BS16 2QQ
www.vocaleyes.co.uk
Tel/textphone 0845 758 5641
Provides audio description and
Fax 0117 939 7736
audio information for a range of
Email enquires@tripscope.org.uk
productions.
Information and help with planning
and organising transport for elderly
Adapted toilets in the West End
or disabled people in the UK and
Charing Cross BR Station,
from abroad.
Leicester Square
Covent Garden
Typetalk
Russell Square, Southampton
RNID Typetalk is an operator based
Row/Bernard Street.
relay service run by RNID and paid
For full map of adapted Toilets in
for by BT. Over 300 operators help
central London see Access Project,
textphone users to communicate
page 129.
with people using ordinary voice
132
Copyright © 2004
The Society of London Theatre
All rights reserved. 5th edition 2004
ISBN 09519156 22
Designed by Splash of Paint. www.splashofpaint.com
Printed in the UK
The Society of London Theatre
32 Rose Street
London WC2E 9ET
Tel: 020 7557 6700
Fax: 020 7557 6788
Email: enquiries@solttma.co.uk
www.theatre-access.co.uk
ISBN 0 9519156 22