Quarterly June 2010
Transcription
Quarterly June 2010
ODFJELL JUNE 2010 www.odfjell.com CONTENTS Odfjell Quarterly EDITOR: Margrethe Gudbrandsen Highlights Women in shipping 04 EDITORIAL COMMITEE: Ellen Skagen, Brit A. Bennett, Matt Duke, Siri-Anne Mjåtvedt, Helge Olsen, Marit Beate Simonsen, Theo Kruithof CORRESPONDENTS: SINGAPORE: Atle Knudsen HOUSTON: Rebecca Snyder Deadline next issue: August 26th, 2010 Chairman’s Message 06 Landmarks 760 days without lost time injury 07 Largest TMS roll-out so far 08 Continued weak result in the 1st quarter of 2010 10 Ready for the big chair 12 Odfjell Insite ready 14 Design: Bruno Blanchard, Cox Grafisk produksjon: Ilana Landro Pinker, Cox Print: Scanner Grafisk AS Cover: Captain Fidel Perez, Odfjell Academy Photo: Medieware Odfjell Terminals(Rotterdam) - Photo by: Ruud van Leeuwen (fotovanleeuwen.com) Texts submitted to Quarterly may be subject to editorial adjustments. Briefings Simulation-based training at Odfjell Academy 17 QHSE on the agenda Modern time piracy 20 Sea and shore Our terminal in Oman 22 A day at the terminals 24 Earthquake in Chile 25 In society Margareta Home for the Blind celebrates 26 Customer Get-together in Mumbai 27 Odfjell sponsors Forskor F21 half marathon 28 Personnel 29 Fleet and terminals 30 Offices and addresses 32 ODFJELL QUARTERLY magazine As previously announced, Laurence W. Odfjell was elected and took over as our Company’s Chairman at the last General Assembly. I want to officially congratulate Laurence with the new assignment. Having known him for some years now, I have noticed that he has the same love and desire for our Company as his predecessor. But he has also his own ideas, and one of the things that Laurence has changed already is the sequence of our Board meetings; particularly as they interact with some of our regular business processes. We have newly introduced and embarked therefore, on a new Integrated Management Cycle by which we shall focus on our strategy in June (previously in September), with the purpose that the outcome shall be reflected and used as input for subsequent processes such as the making of action plans, budgeting and target setting. So at the time of writing, we are about to prepare for the yearly strategy meeting together with our Board of Directors. I get questions from time to time about our Company’s strategy, since seemingly we are running the same sort of business year after year. And “yes”, that is a correct observation, but is so because that, in fact, has been our strategy – which has been, and still is, to operate according to a defined business model. The business model describes the markets in which we are going to operate and our concept for how to best obtain long term profitability within same. The main purpose with the yearly strategy session has been to review, evaluate and update our business model and potentially decide on any adjustments or changes. Our business model has served us well for many years, but is now being tested in the wake of the downturn of the global economy and our markets in particular. It is obvious for instance that our services have been further commoditized and that our equipment is being over inspected and controlled with often senseless and arbitrary requirements – like the many age limitations. We notice in that context, that some of our competitors seem to be redefining their business models – by scaling down, and/or entering new markets by ordering LPG carriers and long range product/crude carriers. It looks like a sign of frustration. It cannot be denied in that respect, that our shareholders, as represented by the Board, also are increasingly frustrated about the difficulties we face in being profitable in the chemical tanker market. With that in mind, it seems obvious in these challenging times, that many of our core ideas will be tested, so this year’s strategy meeting should be very interesting. Last month I had the opportunity for the first time to participate in a council meeting of Intertanko. Four subjects got special attention; piracy, criminalization of seafarers, vettings and the escalation of environmental requirements. It was a good meeting in as much as I got to meet and see that a great number of other owners and operators share the same concerns as we do. The issue of piracy for instance is a huge frustration – since politicians and governments seem incapabable of finding a solution. They only talk about ways of dealing with piracy as a phenomenon that will remain. I proposed an industry wide avoidance of piracy infected areas, my thinking being that piracy should not really be the problem of the owners and operator. Ships are always scheduled here and there because of the cargoes they are contracted to carry – and the problem therefore, should rest with the cargo owners. The proposal seemed so far to be “outside the box” of possible solutions, but has at least been put on the agenda. In the last issue of Quarterly I closed this column by saying that I hoped “spring” would apply to the global economy and our markets. That has not been the case. Instead we are faced with the onset of a new setback, a double dip as they call it. It goes without saying therefore, that we need to remain conservative and continue our efforts in enhancing cost consciousness throughout our entire organization. I wish you all a good summer. 04 22 12 21 NR.01/ 10 Dear Colleagues, 3 highlights ODFJELL QUARTERLY magazine Women in shipping The share of female employees at Odfjell is steadily but slightly increasing, and women in traditionally male-dominated jobs are no longer rare to find in Odfjell. Quarterly have met two ladies who have made an untraditional female career in Odfjell, not afraid of dirt and heavy lifts. By Margrethe Gudbrandsen The technical superintendent Name: Gunvor S. Meyer Age: 37 Current position: Technical Superintendent Gunvor started in Odfjell in 1996 as an engine cadet and later 2nd engineer. She sailed for six years before she went ashore and started working in the office as a purchaser. She had this position for five years before she decided to join the superintendent trainee programme. After eight months of training, she got the job as a technical superintendent in September 2008. 4 From left: Hilde Bølstad (DNV), Gunvor S. Meyer, Ingvald Larsen and Oddvin Ertesvåg inspecting the rudder on Bow Clipper www . odfj ell . com Is there a difference in the way a woman does this job versus a man? - Everybody have their own way of doing things. I do not think differences in how you perform your job has to do with what kind of sex you are. It is more dependent on how you are as a person. What is the best with this job? - I like that no days are the same. There are always new challenges and new things to learn. It is a job that never gives you the privilege of getting bored! Gunvor does not feel that she has to work harder nor that there are extra challenges in her work because she is woman. But she guesses that, having such a job, there are challenges for those who have children. The Officer Name: Kristin Dahle Age: 25 Current position: 2nd Officer on Bow Fortune Kristin started as deck trainee at Knutsen OAS, before she entered the nautical school in Haugesund. After school she started as cadet on Bow Chain, progressed as 3rd Officer on Bow Spring and later Bow Chain, and progressed further to 2nd Officer on Bow Fortune. Why did you choose this profession? - It is hard to tell but I grew up by the sea, and many of my family members work at sea. I joined my father on board his vessel just before I started school, and I enjoyed it very much. What is the best with this job? - To travel and to see the world. To work with different challenges and new things that happens all the time. To meet a lot of new people, and not least the free time period of 6-8 weeks. Kristin Dahle on Bow Fortune odfj ell quarterl y maga z ine - Frequent travelling will make it hard, but for me it is no problem, since I do not have children. Is it easier now than before being a female in this profession? If so, why do you think so? - I think it is easier now. I guess the first females having a typical male position, could meet difficulties when performing their job. Nowadays there are women in all kinds of professions worldwide, and old prejudices are no longer as dominant as before. So things are improving. Being in a male dominated business, do you have to work harder because you are a woman? - No, there are no gender difference in how we perform this job. However that is my opinion, maybe the guys feel differently? Are there any extra challenges in your work being a female? - There will always be physical challenges. But mostly that is ok, I get some help from my nice colleagues if necessary. What is the feedback from your surroundings? - Only positive. Family and friends are very proud of me. The negative part is being away from family and friends during holidays and festivals. I hope internet will be installed on every vessel as this is a nice way to communicate with friends and families. How is it to combine this profession with family life? - To combine this profession with family life can be hard. My boyfriend also works at sea. So a bit of planning is required before deciding to have a family with children. We can still work within shipping even though we go ashore. But I am still young and have still plenty of years at sea. Is it easier now than before being a female in this profession? If so, why do you think so? - I believe it is easier nowadays than before. It is quite common to have women on board and I believe it will increase in the years to come. I have only received positive feedback from my male colleagues about having women on board. I suppose we contribute to a positive and alternative atmosphere on board. NR.01/ 10 Why did you choose this profession? - By coincident. I heard people talking about the exciting jobs you could get if choosing a maritime education, so I decided to try. I did not know at that time that this also could lead to interesting jobs ashore. That was a bonus! 5 chairman’s message ODFJELL QUARTERLY magazine Chairman’s Message 6 This is my first address to all of you in the Quarterly since assuming as Chairman on May 4th. Although our business environment is challenging at present and the outlook is for further choppy weather, I would like to start on a positive note. Within our industry, Odfjell is today recognized for quality, both within shipping and terminals. Over the years we have exerted a positive influence within our industry by ‘exporting’ our high standards and technological solutions over the seven seas and to our many terminal locations. We also participate in trade organizations and associations to promote many issues related to HSE – thus pushing for improved environmental protection and enhanced product stewardship through the logistic chain. Just as examples, in recent years Odfjell has actively engaged in safety issues by promoting consistent rules for inerting of low flash cargo, or addressing industry issues such as the increasingly byzantine vetting regime. We introduced double hull tankers for cargo integrity purposes long before such were required by code. And we similarly built pressure tanks at our terminals to minimize vapor emissions. The recognition of being one of the leaders in our field actually imposes certain expectations and demands upon all of us. In my first speech on May 5th at the all employee meeting in Bergen, I reminded everyone of the virtues and necessity of the Plan Do Check Act cycle, which visualizes the process of continuous improvement. With the change of Chairman, I stated that this is a natural moment for a Check or evaluation of the state of our Company. We need to establish a common understanding of where we stand in order to plan our path forward. As part of this Check, we prepared a survey amongst many of our managers from tankers, terminals and corporate headquarters. The results of this survey set the agenda for a two- day management seminar where we attempted to touch upon several of the ‘hottest’ issues, either because these indicated most dissatisfaction with our performance, or issues where we internally appeared to have a lot of diverging views. In other words, we wanted to hear about the issues in an open forum or alternatively, we wanted to dispel differences between perception and fact. depth of competence, experience and spirit within our worldwide organization. But certainly we can improve how we work together across business units or departmental divisions. During the seminar, there was mention of our capability to think out of the box to creatively come up with new and better ways of conducting our business or engaging in new business. As a squash player, I could not help but think about all the creativity and room for play that I enjoy within a white box… I encourage all of you to also ‘think within the box’ of Odfjell – we have plenty of room for improvement of our often complex and interrelated processes. In other words, I hope you will find the pursuit for better alignment of our goals and combined work to also be both a source of creativity and motivation. It certainly is a challenge, especially as we have grown into a large and far flung organization. Certainly, one of my principal expectations to all of you is that we as a company should be willing to confront the brutal reality of our performance, however, unpleasant such reality may be. Only by recognizing our shortcomings or any unsafe conditions or acts, can we actually do something about it. So, let us not fool ourselves and/or our colleagues. That is dangerous business. In an increasingly competitive industry such as ours, we need to also Act and be willing to make necessary changes to both our business model and organizations, if needed. But as many a wise man has said: If it ain’t broke, don’t fix it. We will see. In the meantime, stay safe. Laurence W. Odfjell Of course, the seminar reinforced my conviction that Odfjell possesses a tremendous www . odfj ell . com LANDMARKS ODFJELL QUARTERLY magazine Initiatives and efforts implemented at OTK: 760 days without Lost Time Injury By OTK’s QHSE team In June 2002, Odfjell Terminals (Korea) (OTK) commenced Loss Time Injury (LTI) recording as required by the Korean Occupational Health Law. We achieved 1598 days in middle of February 2008. Unfortunately this record ended while doing a shortcut during a period which was very intensive and very busy. Accordingly, to prevent accidents and in particular personal injuries, OTK maintained focus on preventive measures, implemented several preventive initiatives to develop an attitude towards safety in all parts of the organization that we all were pushing in the same direction. Due to above efforts, we could again celebrate 760 days without LTI March 19th. At the time of writing we have reached above 820 days, and our efforts will certainly continue. This result was not only achieved by the contribution of the QHSE department, but was made by the high safety spirit of all our employees. It goes without saying; only by keeping our people away from accidents, we can maintain a harmonized organization and happy families. OTK’s previous LTI record of 1598 days ended by a shortcut. Lesson learned is that shortcuts are not allowed from a personal safety perspective nor for OTK’s safety performance or the Company in general. Stay safe and take care! Corporate efforts • Inspection teams from Odfjell’s terminal HQ visiting us once or twice a year. These inspections are carried out on-site; a practical part to see that we do according to our procedures, and the office part for auditing the paper and documentation. Being part of Odfjell’s worldwide Terminal network assist us keeping the standards as required. International standards • OTK is yearly being assessed and certified to meet the requirements of ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) standards. OTK is also a member of Chemical Distribution Institute (CDI-T), and is therefore audited every three years under this scheme. The details from the inspection are completed in the CDI-T database, for our customers’ easy availability and screening, as and when required. Governmental requirement • We also comply with the standards required by Korean laws and regulations. Various government bodies carry out regular inspections and audits related to Health and Safety, Environmental compliance and Fire and Explosions prevention compliance. Bow Power and the “Fortunate 21” By Capt. Deyro, Bow Power It is a year of farewell for some of our old ladies. One of them is Bow Power. The plan of recycling was unexpected. She will be remembered as a precious lady, with whom romantic hours have been spent and golden times have been shared. It is sad to say, we are the “Fortunate 21” who brought her in to Alang Beach in India, on her final farewell voyage, to set her back where she now belongs, a “dust of steel”. Aloha Bow Power The crew of Bow Power odfj ell quarterl y maga z ine Bow Power is ending her days in Alang, India NR.01/ 10 Odfjell Terminals (Korea) Internal efforts • Case specific internal safety training regularly carried out for our shift operators and other relevant personnel. • On-site inspections done every six weeks. During these inspections, which are of very practical nature, the entire terminal is inspected and inappropriate conditions are noted down and pictures taken. Each item is discussed and solutions found during bi weekly Management Team meetings. • Internal QA audits twice a year, which is above the ISO requirement. 7 LANDMARKS ODFJELL QUARTERLY magazine 8 The TMS implementation team at OTR Largest TMS roll-out so far The terminal management project (TMS) objective has been to replace local legacy systems at the individual Odfjell terminals with one corporate solution. The project has a global roll-out programme for the entire Odfjell terminal business, subject consent of partners in some joint ventures. Our Houston terminal, OTH, has been in production since 2008. The TMS system has been in production at Odfjell Terminals (Rotterdam) (OTR) since the 3rd of March. This is the largest roll-out of TMS so far. By Tor Jürgensen and Tom Hagesæther Application management and SAP Basis services are run out of Odfjell Head Office in Bergen. The infrastructure is scaled for high availability 24/7. The TMS provides complete contract management and an order to invoice workflow. SAP Customs handling is integrated with automatic creation of customs documents. Sophisticated algorithms for unit of measurements and volume calculations are also embedded. Environment, Health & Safety and Dangerous Goods Regulations are other important integrated components. The go-live in Rotterdam The OTR cut-over was lead up with a training programme of several hundred individual training sessions covering all the different user groups. Six weeks before golive all OTR contracts were added to the TMS system. One week before the go-live all master data was uploaded into producwww . odfj ell . com tion. In the last weekend of February a test cut-over process was executed. During cutover all book stock and physical stock was transferred to TMS. With the positive result from this, OTR’s management team gave the final go-ahead. All the pre-determined cut-over steps were then executed through the night. At 12:30 3rd of March the physical and book stock was approved in production by business experts. 4th of March terminal management confirmed to continue with TMS go-live. The fall back window to the old systems was then closed, in other words, this was the point of no return Outstanding achievement The first seven days after go-live was foreseen as a day and night war-mode period for business and the support teams. Personal commitment and intrepidness was in this period played at all layers of the organization. A good example is the forwarding de- NR.01/ 10 9 partment. On the first day, this department struggled to get 20 trucks processed in 20 hours. Within four business days, they were close to normal operational performance as before the cut-over. At the waterfront close to normal performance was achieved from day one. This is an outstanding achievement. Customer Service, Planning and Customs did a remarkable job by transferring all nominations manually from the old system to TMS at the first production day. In order to have a successful “TMS go-live” period without too much disturbance of the core business, two support teams were in place during OTR go-live: an “On the Job Support Team” (focus on user support) and a “Quick Response Team” (focus on incident handling). This approach has been quite successful. Since Easter these support teams have gradually been replaced with a permanent support structure which consists of the following levels: - 1st line support to be provided by local Key Users. - 2nd line support provided by local ICT. - 3rd line application support provided by Corporate ICT. - 4th line of support is provided by SAP Application Management Services. The local 2nd line is currently handling and structuring the majority of the incoming issues. The local support is well structured and well performing. The communication and integration with global support is well organized. The application support team offers the permanent structure for 24/7 support within the Odfjell line organization. odfj ell quarterl y maga z ine The replacement of a terminal’s core ICT support system is a risky and difficult operation. The first weeks after the cut-over demanded focus and hard work. This included in some cases, as anticipated, delays and slow performance. Not too bad The switch from the old to the new TMS system went smoothly. However as with new systems of this size there will always be some challenges in the first period of operation. The Odfjell ICT and the project organization will continue to work with full focus to resolve any issues that may arise. LANDMARKS ODFJELL QUARTERLY magazine Continued weak result in the 1st quarter of 2010 By Tom A. Haugen Early May the Odfjell Group released its 1st quarter 2010 results. The net result showed a loss of USD 4 million amid weak earnings on the parcel tanker side due to lower freight rates and lower volumes. The tank terminal results however remain strong. The consolidated gross revenue was USD 10 million lower than the 4th quarter last year, positive results from bunker escalation clauses and hedging contributed USD 14 million. Operating expenses was USD 14 million lower as permanent cost saving initiatives became effective. We expect operating expenses to remain at this level or lower. 10 Our administration expenses remained stable as we have stringent cost saving initiatives in place. Net interest expenses are lower as we are able to take advantage of lower interest rates and the elimination of the Norwegian tonnage tax liability. We have sold five coated vessels for recycling during the 1st half of 2010. In February we took delivery of MT “Southern Jaguar” under a two-year time charter for worldwide trading. In April we took delivery of MT “Flumar Brasil”, a 51,000 dwt IMO III product tanker, from the SLS yard in Korea. We are confident that the tank terminal results will remain strong on the back of the successful expansion programme, a solid contract base and continued strong demand for storage and terminal services. We foresee improved 2nd quarter activity in certain trade on the shipping side, but the pressure on freight rates is expected to continue as competition remains fierce. Flumar Brasil Bow Bracaria is one of the multitank vessels that will change flag to NIS Odfjell brings additional ships under Norwegian flag Odfjell are in the process of bringing five vessels into the Norwegian International Ship Register (NIS). The vessels are Bow Brasilia (5,870 DWT/ built 1997), Flumar Brasil (51,000 DWT/2010) and the multitank vessels Bow Balearia (5,870 DWT/1998), Bow Bracaria (5,941DWT/1997) and Flumar Aratu (13,834DWT/1997). Odfjell took delivery of Flumar Brasil in April from SLS Shipbuilding Co Ltd, Korea. The change of flag on the other multitank vessels is due to the relocation of chartering, operawww . odfj ell . com tion and ship management from Germany to Bergen. The change of flag of Flumar Aratu is due to the cancellation of a bare boat charter agreement with Flumar. Odfjell will eventually have 27 vessels registered in NIS, and is today the largest employer of Norwegian mariners under the NIS flag. - If we see the shipping industry getting more stable conditions in the future, we will consider increasing our number of vessels in NIS, says Jan A. Hammer, President/CEO Odfjell SE. LANDMARKS ODFJELL QUARTERLY magazine Strong banker confidence in Odfjell - The only thing new since last year’s bank presentation is that we are one year closer to a recovery from the financial crisis. But we still do not know when it will happen. This was the opening words of the Head of Shipping in Nordea, Thor Erling Kylstad’s speech at the annual Odfjell bank presentation in May. NR.01/ 10 - The competition tends to harden and many shipping companies suffer severe economical losses. However, on behalf of the banks presented here today, I am confident that Odfjell will remain one of the most solid and sound shipping companies also after this crisis, Kylstad continued. 11 32 representatives from 17 different banks joined Odfjell for this event, followed by a dinner at the Fløien Restaurant. From left: Tom A. Haugen, VP Finance Odfjell and Thor Erling Kylstad, Head of Shipping Nordea at the dinner at Fløien. Arbitration award Odfjell has been notified that Sevmash will not pay the amount awarded in the arbitration case voluntarily. Odfjell won the arbitration case against the Russian shipyard in which Odfjell was awarded USD 45 million including refund of expenses. Unfortunately this means that Odfjell has to formally seek enforcement of the award through the courts in Russia. The timeframe of this process is difficult to assess and it will lead to a delay in receiving the full payment. However, an interest rate of 8.5 percent p.a. as from 30 December 2009 will be added. The Norwegian Government assists Odfjell Odfjell made contact with the Norwegian authorities in April to seek guidance in this process against a corporation fully owned by the Russian State. In May, The Odfjell versus Sevmash case was the only theme on the agenda during a meeting between the Norwegian Minister of Industry, Trond Giske and the Russian Deputy Prime Minister Viktor Zubkov. According to the Norwegian newspaper, Dagens Næringsliv, the Russian response to the case was positive and stated that there will be a new meeting in St. Petersburg in June. odfj ell quarterl y maga z ine LANDMARKS ODFJELL QUARTERLY magazine Ready for the big chair At the Annual General Meeting 4 May, Dan Odfjell stepped down as Chairman and gave the chair to his son Laurence W. Odfjell, who was elected as the new Chairman of the Board. By Margrethe Gudbrandsen But this was not done in a tick. Laurence had other plans than being part of the family business. - Following Dan’s first request, it took two years before I decided to leave my work as architect and join the family business. Then a long time of training started to be qualified to the position as, Chairman of the Board, Laurence says. Quarterly April 2008 edition further expands Laurence way to the top. You have had a thorough training within Odfjell for many years. Do you now feel ready for the position as Chairman of the Board? - The only possible answer to this question is affirmative, because otherwise I could not have accepted. Of course, the readiness for such position is not so much based on me as an individual, but rather how I insert myself into a composition of fellow board members. In other words, the shareholders and the Company can count on the combined experience of my fellow board members. And I must add that we are very happy that our outgoing Chairman, my father, has accepted to continue contributing to the Company by staying on in the Board, says Laurence. 12 Name: Laurence W. Odfjell Position: Chairman of the Board Nationality: Norwegian Place of residence: Rotterdam and Singapore 1984-1993: Architectural studies at Yale University, Master of Architecture 1995-2000: Designed the new Odfjell winery in Chile. Opened his private architectural firm; Arquitectos Anónimos 2000-2003: Terquim, Chile – first Commercial Manager, later as General Manager at the terminal. 2003-2006: Sao Paulo, Brazil - project manager at regional headquarters for Associated Terminals. Simultaneously, he completed a new winery project. 2004-2007: Board Member in Odfjell SE 2006: Sent to Singapore to learn shipping basics. 2007-2010: President Odfjell Terminals BV. 2010: Chairman of the Board. What will be the main focus for the Board in the near future? - It would be premature to properly answer this question at this point, because the Board in its new composition has not had a chance to meet and discuss. This will happen in Mid June when the Board will have its annual strategy session. In connection with the change of Chairman, we gathered management from our worldwide organization in a two day seminar to openly discuss our ‘state of the union’ and what steps we should be taking going forward. Based on this review, Management is preparing the agenda and recommendations for what should be Odfjell’s main focus going forward. Of course, in any change of organization, the Board needs to ensure that we have the right organizational structure and the right composition and players within top management, he explains. Odfjell SE has had an enormous expansion since the start four generations ago, how do you feel about filling the shoes of your predecessor? - Most politicians and managers when appointed to high office or position, typically state that they feel a great sense of humility and responsibility when assuming office. So I fear that anything I say may sound like a cliché. I most certainly feel the weight of carrying on the work of my father, grand father and great grand father. I also feel very privileged that I have been entrusted with this responsibility. Needless to say, it is ‘impossible’ for me to replace one to one my father, who was one of the pioneers in the chemical parcel tanker industry and also pioneered our tank terminal activities. But, the Company and our particular industry are in very different stages of development today than what my father faced when he started out. So, we do not pretend or believe that this is a one to one replacement. I want to emphasize that I do share with my predecessors a long-term view for our Company, one that strives for a longterm competitive return on investments for all the shareholders. And underpinning my goals, I hope that after my tenure, I can ‘hand over’ this Company to my successor in sound condition. We have left some rocky quarters behind us, how do you see the future and how will Odfjell further adapt to this roller coaster of a financial crisis? - First of all, I foresee more rocky quarters ahead of us. Odfjell acts on the global arena and the debt crisis will, in my view, impact demand and thus also trade in many regions – the question is not whether there will be an impact, but how strong, how widespread and for how long. Our industry is quite capital intensive, so we will have to scale back our expansion ambitions (at least temporarily) in order to ensure that we do not overstretch our capacity in the event that very negative scenarios play out. Odfjell has a robust business model due to our versatile and flexible fleet and also due to our terminal business, so I am confident that we will be one of the players left standing. Fortunately, our business model has the flexibility for us to adapt and take necessary measures to reduce downside risk, Laurence ends. At the Annual General Meeting Mrs. Marianna A. Moschou and Mr. Ilias A. Iliopoulos resigned as Board members following ChemLog Holdings Ltd sale of their A-shares in March 2010. Bernt Daniel Odfjell and Christine Rødseter were elected as new Board members. Odfjell SE would like to thank Mrs. Marianna A. Moschou and Mr. Ilias A. Iliopoulos for the excellent work they have done on the Board since 2003 and 2008 respectively. www . odfj ell . com Dan Odfjell, who pioneered in the chemical parcel tanker industry and our tank terminal activities, handed over the Chairman’s chair to his son Laurence W. Odfjell. NR.01/ 10 Terje Storeng, held a very positive and personal speech to Dan Odfjell at the Annual General Meeting 4 May. He thanked Dan for his indomitable eager for the business, seeking opportunities where other overlooked and for having strong faith in his projects and ideas. And we all know he succeeded! Welcome to our new Board member! Name: Christine Rødsæther Born: 1964 Status: Partner, three children Place of residence: Oslo Nationality: Norwegian Christine Rødsæther has not yet attended any board meetings, still she has a strong impression of Odfjell. –The Company appears to have a strong and highly competent organization providing the fully integrated services to its worldwide client base efficiently and with high quality safety and environmental standards. These are all elements needed for continued global leadership within the market segment. Odfjell does also appear to be highly focused on CSR, using its leading position to improve industry standards relating to safety and environmental issues, she states. issues for the group, reviewing and if necessary adjusting the goals and objectives. This means that in addition to reviewing the group’s systems ensuring operation of high quality, safety, and environmental standards, focus should be on cost control with active use of key performance indicators and how the synergies between the different group companies best can be taken out. In addition, it should continuously be assessed whether the Company’s equity base is as required for the Company’s strategy and the debt financing in line with the market conditions, she says. Heavy luggage Family oriented Christine has a solid juridical background. She is a lawyer/partner with Vogt & Wiig, and has specialised in shipping/maritime law, including shipbuilding contracts, sale and purchase of ships, charterparties, issues relating to ship design, ship financing including sale and lease back. She is currently head of Vogt & Wiig’s shipping and offshore department. Christine recharges her batteries while spending time with her family in her spare time. She enjoys outdoor activities in the mountains and by the sea summer and winter, in Norway and abroad. In particular, the family enjoys spending time in their house in Italy, absorbing the Italian culture. She also finds peace through travelling, music, reading and theatre. Challenging times Rødsæther climbs on board Odfjell in rough waters. - Odfjell faces challenging times. At board level, with enhancement of shareholder values and the financial results being the core, focus should be on strategic challenges and principal odfj ell quarterl y maga z ine 13 LANDMARKS ODFJELL QUARTERLY magazine Margrethe Gudbrandsen Communication Manager and Arne Sletten Helgesen Project Manager are looking forward to launch Odfjell Insite 14 Odfjell Insite ready Odfjell Insite is about to be launched these days. We are now migrating from three existing intranet solutions (Houston, Rotterdam and existing Corporate) into one single corporate intranet for the entire Odfjell organization. In a user survey (January 2009) 71 % of our 300 respondents from all parts of Odfjell reported that they use the intranet daily or several times each day. – I hope the user will find the new Odfjell Insite useful, easy to navigate and up-to-date, says Arne Sletten Helgesen, the Project Manager for Odfjell Insite. Critical success factor A critical success factor for Odfjell Insite will be its ability to present relevant trustworthy information. – We have appointed and trained responsible editors and publishers all over the organization. A total of 46 publishers have been trained. The task of the appointed editors and publishers is to update and publish useful information for everyone, says Margrethe Gudbrandsen, Communication Manager. A “How to use the Odfjell In- site guide” is made available on front page of Odfjell Insite. - We constantly need to develop and improve Odfjell Insite so it fulfils the need of the Odfjell organization. We can expect that changes and additional content will be implemented and presented in the future, says Helgesen. Collaboration sites The technical platform for Odfjell Insite also makes it possible to create collaboration sites. Such sites will make it easier to share information, tasks and documentation across business units and locations. – Currently we have a strong focus on preparing Odfjell Insite, but over 50 employees on different location have been trained on how to use the collaboration sites, says Helgesen. Incredible volumes of spam mail Our ICT systems stopped 1,142,937 emails as spam in Q1. If each user wasted just 5 seconds to check and delete each of these, the organisation would have used 1587 working hours checking spam in the period. In other words, without effective anti-spam tools the business would have risked wasting over 200 working days manually deleting spam messages! Spam is not just a nuisance, it is a direct risk to corporate business productivity. www . odfj ell . com LANDMARKS ODFJELL QUARTERLY magazine The tanks are going to be built similar to the bunker tanks. They will look and perform similar to the bunker tanks but are slated for chemical storage. The project is scheduled to be ready in September this year. NR.01/ 10 We are digging in the dirt again In March Odfjell Terminals (Houston) started the construction of the Bay 17 expansion of two carbon steel tanks of total 10,700 cbm. 15 Remove dirt with engineered fill capable of supporting the tanks More expansion in Korea Odfjell Terminals (Korea) will start new construction of storage tanks around July 2010. The total is 63,120 cbm in 15 tanks and the project will be completed around 3rd quarter 2011. We will revert with further details on a later occasion. odfj ell quarterl y maga z ine Briefings ODFJELL QUARTERLY magazine Following a long day of busy discussions the whole group went sailing along the island on an old sloop, an appropriate mode of transportation and a very nice voyage despite the rather cold northerly breeze. After dinner the discussions continued into the late evening, alternated by good stories and jokes 16 Bekkjarvik management workshop By Klaus Walderhaug May 20-21, 35 members of Odfjell top and middle management gathered for a seminar in the idyllic village of Bekkjarvik in the islands of Austevoll, south of Bergen. The main purpose of the meeting was to address a number of issues of current interest, but in addition a good opportunity for some management teambuilding. This was also the first chance for the newly appointed Chairman of the Board Mr. Laurence W. Odfjell to meet with most of management jointly. Unfortunately, due to other pressing engagements and because of disruptions in the air traffic by Icelandic ashclouds, five invitees were prevented from attending the seminar. Yet, some of our major overseas locations; Houston, Brazil, Dubai and Singapore, were represented. With only two days at disposal, there wasn’t time to go through all aspects of our company from A to Z. To make sure focus of the seminar would be on the most important topics, the summit delegates had taken part in a pre-meeting survey mapping their opinions on a large number of statements about the Odfjell organisation and the way we operate and run our business. Based on the survey feedback, President/CEO Jan A. Hammer and Chairman of the Board Laurence W. Odfjell put together a comprehensive programme covering a wide range of current subjects. The first day was dedicated to the present situation and particular challenges to Odfjell. Naturally, safety was on top of the agenda; Port Captain Odd Magne Vik shared his experiences after an accident in January this year, emphasizing the crucial importance of safety and quality thinking throughout. Laurence W. Odfjell presented his views on the integrated management cycle, stressing the need for better alignment of objectives by all employees at Odfjell to improve our bottom line. Before lunch there were group sessions on cooperation and communications, based on business cases involving Ship Management, Operations and Chartering. In the afternoon the meeting turned to the new intranet platform Odfjell Insite, to cooperation between tankers and terminals including the somewhat controversial topic of internal pricing, and to quality management issues. The final topic of the day was human resources management, with group sessions on leadership, on career development and succession planning, and on Odfjell’s salary adjustment process; subjects that sparked lively discussion. www . odfj ell . com Some of the attentive delegates during one of the plenary sessions During the second day it was time to look ahead. After a brief view of the market outlook and our financial constraints, the group discussed our experiences with the time charter fleet. The main item of the day was group sessions on various aspects of Odfjell’s business model. Finally, the new Chairman of the Board closed the seminar with some summary remarks. The seminar covered a number of crucial subjects to Odfjell, and discussions were characterised by openness, enthusiasm and considerable headroom. The opinions expressed are valuable input to further development of Odfjell and our operations and thus, this was two days well spent. Briefings ODFJELL QUARTERLY magazine Simulation-based training at Odfjell Academy By: Capt. Fidel N. Perez & Janelve C. Ramos To assure our clients’ needs and requirements, modern innovations in our training technology are being adopted at the Odfjell Academy. Simulationbased training is deemed the best and most effective learning tool. NR.01/ 10 Proper learning and training of crew is very important and essential to Odfjell. Simulation-based training maximizes the training investment for the Company as it provides deeper and more lasting learning impact. Odfjell Academy, as an in-house training center, is basically concerned with the quality of the training offered to our crew. Instructors are pedagogically equipped with necessary information needed regarding course developing and conduct. The difference The focus of simulation-based training is on knowledge and skills application. The students/trainees are placed in virtual reality for much better teaching method. With the use of simulation in various training, retention and knowledge-level increases and stimulates the learners/trainees to think more logical and analytical. It also motivates and leads to better performance by doing the job efficiently. The non simulation-based training or the conventional training method focuses on imparting lectures, theories or abstract knowledge. This may lead to rote learning or learning through memorization without understanding the significance of what is being taught. Based on these testimonies, it is proven that learning by its nature is a holistic process; it is not confined to the four corners of the classroom. Learning does not only mean mastery of complex theories with certain techniques but also mastery in human interaction, sourcing of information and enforcement of knowledge gained. However, it is quite understandable that learning process may be affected by the behavior, working environment and other external factors. On board application Aside from simulation trainings, we have hands-on and computer based training on board. All deck end engine officers have a personal Training and Performance Record Book (TPRB) which is important documentation of all training which has been completed. The Odfjell Academy is continuously giving all its effort and perseverance in imparting the best way of learning among our crew. Real life on the job training are being applied for the enhancement of knowledge. It is our goal to deliver the course effectively and ensure follow-up training are done for professional growth and development of our crew. 17 Simulation training at Odfjell Academy Students about the simulation training 1. How effective and beneficial is the simulation-based training including hands-on and real training equipment? CE Leo J. Gegajo - The use of simulators in training closes the gaps between theory and practice. A simulator when employed in an examination offers a solution to the problems of skills, competency and higher levels of assessment. It is one of the best procedures that put a person in an active role, duplicating, as much as practical, some aspects of reality. Simulator must offer the best fidelity for the right scenario being developed and the whole assessment process must be valid, reliable and objective. Simulation technology is continuously advancing, therefore it is necessary to upgrade and renew its system and functionality. odfj ell quarterl y maga z ine 3M Eraño Nazar - It is very effective and beneficial because we can apply right away whatever we have learned theoretically. It will give us a chance to practice and learn things before doing it on vessel. 2. How will you compare simulationbased training to non-simulation or conventional training method? 2M Mely Junio - Both of these methods enable us to learn but the only difference is that in conventional training you are planning in advance, while simulatorbased training is applying what you have planned. Elec Rhannel P. Alaba - Simulation-based training is more understandable rather than the conventional because we see the actual movement of the process. Briefings ODFJELL QUARTERLY magazine Value for Money - the first prizes awarded By Klaus Walderhaug Earlier this year, Odfjell launched the Value for Money (VFM) campaign to gather good ideas leading to smarter and more efficient work. So far we have received more than 40 suggestions from the office employees worldwide, in addition to more than 20 contributions from our colleagues at sea. The range of suggestions received is quite wide, including cost savings, efficiency gains, safety enhancements and improvements benefiting the environment. The committees reviewing the various VFM suggestions have now awarded the first initial prizes. In most cases the implementation is still being evaluated by the relevant units. Hence, the committees have rewarded good ideas with a preliminary token sum, obviously with the purpose of raising the prize sum if the suggestion should be implemented and proven valuable. Although quite satisfied with the participation so far, let us emphasize that we welcome many more suggestions for improvement. We are confident that there are colleagues at sea and ashore who have ideas that really would make a difference to Odfjell and the way we operate. Perhaps that is you? 18 Reduced freeboard to increase DWT is one of the suggestions in the value for money campaign. The vessels prize winners are: Contributor: Mariners: CAP Anders Borgstrøm CHE Per Arild Bjørgen CHE Bjørnar Bjørit CAP Anders Penna CAP Anders Penna CAP Anders Penna CHE Bengt Erik Gille CHO Odd Arne Hansen CAP Trevor Northage CHS Jimmy K. Shavez Office employees: Bjørn Ydse Einar Øye Henning Løseth Matt Duke Trond Teigland Suggestion: Reduce freeboard to increase DWT Reduce Aux. Running hours training of deck officers Install small deck wash pump (fire line) Revise procedure for stripping of cargo pumps Use smaller connection 2” on Annex II overboard More durable hydraulic hoses to be used ME Sea Water Cooling to be lead to butterworth heaters Revision of cleaning procedure for high/low viscosity cargo Reduce printing (ink) cost Better control of provision expiry dates Install plug-ins for electrical cars Replace paper archives with electronic archives Coordination of database information maintenance Improve routines for and control of purchase of stationary items Implement systematic post-voyage analyses www . odfj ell . com Briefings ODFJELL QUARTERLY magazine Asia Pacific summit in the Fjords By Siri-Anne Mjåtvedt In addition to the Asia Pacific chartering team in Bergen and representatives from operations, we were joined by colleagues from Tokyo, Seoul, Shanghai, Singapore, Durban and Sao Paulo. We enjoyed two days of interesting presentations, good and fruitful discussions as well as valuable socializing. Prior to and after the summit, our guests also spent time in the Bergen office, catching up with colleagues in different departments. The feedback from the participants were all on a positive note, and we shall bring this experience with us in our daily work going forward. We took us a time out for sightseeing on the fjord including a trip to the neighbouring arm of the Sognefjord, the Nærøyfjord, a UNESCO World Heritage Site NR.01/ 10 During the last week-end in May, the Asia Pacific group held a summit in scenic Flåm, situated at the end of the 220 km long Sognefjord. Flåm is about 2.5 hours by car from Bergen and is one of the major cruise ship destinations in Norway. 19 First row from left: Henning Werner Nielsen, Khalil Talib, Anne Liv Røstøen, Hallvard Edvardsdal, Arvid Holt Jensen, Gareth Williams and Siri-Anne Mjåtvedt. Second row from left: Bente Stangeland, Zhu Guohe and Young-Kyou Ha. Third row from left: Melbourne Pinks, Joao Augusto Scassa Neto and Ken Kurihara. Fourth row from left: Ove Nygård, Karl Henrik Berge and Per-Ove Sjåstad NOCT teambuilding session By Samantha Wei Xu To further improve internal communication within the new-built organization in NOCT, a two-day teambuilding/motivation session was arranged at Hatta Fort Hotel, Dubai on 16-17 April. From left: Subhash Shetty, Fredrik Sandrud, Noemi Larsen, Trond Eirik Hasselo, Ali Al Farsi, Med Sayadan, Irene De Klerk, Malcolm Chetty. In front: Tore Vågenes odfj ell quarterl y maga z ine All employees were actively involved in the programmes also resulting in good ideas to further solidify our new organization. With no exception, all employees believe the teambuilding significantly has broken down communication barriers and brought employees a lot closer to each other. QHSE on the agenda ODFJELL QUARTERLY magazine Preventing measures 20 Pirates operating outside East Africa have expanded their area of attacs deep into the Indian ocean Modern time piracy By Toralf Sørenes It is well known that piracy has been around for centuries and makes flashing news and popular stories. In modern time armed robberies in ports or coastal states with poor control in combination with poverty or political unrest have been the major concern for ships. This is something we have been and still are faced with to a various extent in different parts of the world. But in 2008 something changed. Hijacking of ships and crew for ransom started off the coast of Somalia, increased in volume and migrated into the Gulf of Aden. In late 2008 the scale and success rate of piracy in the Gulf of Aden reached a level that made Odfjell decide to avoid the area and sail around Africa. The Gulf of Aden is however, a limited sea area in a key trade lane. Navy ships from several nations came in and gradually gained some control and we resumed our sailings. An acceptable frequency of convoys and protected group sailings has improved the level of comfort in the Gulf of Aden. Use of aforementioned services may cause delays, but the safety of crew and ships must always come first. A negative result of the increased naval presence in the Gulf of Aden is that the pirate activity, which raises and falls with the strength of the Monsoon, has migrated back to where it started. But instead of being an off-shore issue that could be avoided by sailing restrictions, it has spread so deep into the Indian Ocean that we can no longer avoid it by sailing around Africa nor by staying far off the African coast. This is the present situation. At Odfjell we have about 100 Gulf of Aden transits yearly, time chartered ships included, so we are significantly exposed. Further, the piracy problem has been around for so long and taken such “industrial” proportion that it has settled as a strong concern for our sea-farers, their families and us. The ships are asking for proper protection and some even ask for arms or armed guard. Not arms to fight or deter piracy, but as last resort of self defense. Most stakeholders like IMO, Underwriters, Flag States and relevant industrial groups advice against arms on commercial ships unless it is under naval or flag state control. The aforementioned groups have made a joint advisory document called Best Management Practice which contains various passive defenses and are acknowledged as an industrial standard. At Odfjell we monitor the situation closely and have implemented most of the advice from these groups in our own security procedures. www . odfj ell . com Pirates are reportedly a mixture of soldiers and fisher-men and the numbers of pirates and the number of active mother-ships are limited when compared to the naval resources in the area. The ransom money and subsequent financing of the activity are increasing and the pirates seem to adapt quite well to the navy’s change of focus or tactics. In our opinion the authorities should fight piracy more forcefully, i.e. eliminate mother-ships and detain the pirates, instead of leaving it to the individual owners and innoncent seafarers to adapt to the problem. As our former Chairman Dan Odfjell wrote to one of our seafarers; this is not a problem that Odfjell can solve alone and we do whatever we can to influence the authorities to attend to the problem in a stronger fashion. Experience shows that if the ships follow the procedures and guidelines the chance of being hijacked is significantly reduced. Furthermore, if the owner or manager of a ship that is hijacked promptly starts active negotiations with the pirates, the ship and crew will be released unharmed within a reasonable time. But we understand that being in the hands of unlawful pirates are a terrible situation and at Odfjell we will do all we can to comfort the crew and their families and solve the situation. QHSE on the agenda ODFJELL QUARTERLY magazine HSE Awareness - HSE course for Odfjell Tankers Management Group By Bjørn Ydse Systematic HSE work and a sound HSE culture are essential to Odfjell. In March an HSE course was arranged for the top management in Bergen. - One of the most important themes and discussions were how the Odfjell organization can assure a good reporting culture by practicing a non blame culture. Experience feedback and lessons Morten Nystad learned are also key factors. It is important that everyone in the entire Odfjell organization takes ownership, not at least top management, says Morten Nystad, SVP Odfjell Tankers Chartering. NR.01/ 10 The Norwegian authorities have determined that all managing directors (presidents) in Norway must undergo a mandatory HSE course with minimum content and predefined themes. Odfjell’s President Jan A. Hammer therefore decided that the Odfjell Tankers Management Group should also join this course, which was tailored to cover the minimum requirements and internal needs. It was held as two modules, an introductory module on rules and regulations and a main module focusing on the HSE culture. 21 Main goals for the HSE management course • Increase the skills on how to work systematic with HSE • Assure that the employer attends to the work within HSE and welfare • Increase the skills of the environmental factors which influences the working environment • Contribute that the employer works well with the HSE work by performing dialogs and cooperation. Emergency drill for Rotterdam terminal operators Our Rotterdam terminal staff is frequently performing emergency drills. Not only at the terminal, but also at a local training center where real live situations can be staged perfectly well. On March 23 it was Odfjell Terminals Rotterdam’s Shift C’s turn for a full day of fire-fighting, rescuing, working with breathing equipment and First Aid practice. Pictures by Theo Kruithof odfj ell quarterl y maga z ine SEA AND SHORE ODFJELL QUARTERLY magazine Our terminal in Oman - Fast growing in a buoyant market By Zeger J. J. van Asch van Wijck Sohar, in the Sultanate of Oman, is a fascinating city that overlooks the Gulf of Oman. It is suitably located between Muscat, Oman’s capital and the United Arab Emirates’ city of Dubai (only 200 kilometers away from each). The city of Sohar assumes its historical significance as a commercial and cultural bridge between the two countries for many decades. 22 Its importance as a distinguished geographical location and prominent axis to the neighboring regional ports has further raised its stakes during the recent years. Based on these factors, huge development plans have been initiated which has made Sohar one of the major industrial towns these days. Many major plants in the petrochemical sector and other industrial activities have been established and the city has started to lead its way to be a key industrial area in the country. More storage tanks One of these newcomers who have settled in the Port of Sohar these last few years is Oiltanking Odfjell Terminals (OOT). Started building tanks and infrastructure in 2006, the company has already built many tanks of different sizes, ranging from 1.700 to 52.500 cbm, to meet the increasing demand for more storage facilities in the region. Just after completion of the first phase of the Jetty C from Oman Refinery The OOT office terminal, OOT recently embarked upon a further project to build even more storage tanks. Work on these new batches is scheduled to be finalized in mid 2011, raising the total number of tanks to 54 (from 39 tanks). This increases the current capacity from 842.500 cbm to an estimated new volume of about 1.270.000 cbm. OOT also operates six jetties, four of which are capable of handling vessels up to 110.000 DWT and the other two jetties can handle vessels up to 70.000 DWT. Tank farm New Office Building Oiltanking Odfjell Terminals Oman has recently inaugurated its new state-of-the-art office building. The architectural design has taken the Omani ambience and the country’s dominating building styles into consideration, though mixed with some touches from international blueprints. This has resulted in a very comfortable atmosphere for the company’s employees, which is reflected in the big improvement in their performance and morale. Entrance to the office www . odfj ell . com SEA AND SHORE ODFJELL QUARTERLY magazine Workforce Omani-style By Zeger J. J. van Asch van Wijck As a result of the above efforts, OOT’s Omanization percentage rose to 70%. This number is considered one of the highest compared to the percentages achieved by other neighboring companies. It further proves that Omani employees have high capabilities and potentials. NR.01/ 10 Oiltanking Odfjell Terminals is employing a mixture of multinational staff, working side by side with their Omani colleagues. As those workers are coming from different settings, they constitute a nested cultural texture that eases better understanding among employees. This mixture also provides a rare opportunity for the Omani staff to obtain the best on-the-job training from these international experts, know-how they apply in practice during their daily operations. OOT has organized a number of training courses and programmes in different areas for its employees. Main focus areas have been safety and security, fire fighting, recovery and dealing with chemical materials. As the Company is committed to the Sultanate of Oman’s so called “Omanization Programme”, OOT has been recruiting Omani citizens to fulfill highly important positions in the engineering, mechanical, electrical and technical arena since 2006. These people are trained in the fields of operations and on the technical side, as well as in the English language in order to improve their communication skills. 23 To have the opportunity to meet with the entire staff not only at the workplace, we organized an annual get-together. This year’s annual Family Day was held in February 2010, in Wadi Al A’han. It was a day full of fun in the form of games, traditional Omani food and drinks. We all enjoyed it Odfjell did it again! Team 154 – Odfjell – did the RopaRun again. Our team managed the 530 kilometres long non-stop running-relay from Paris to Rotterdam in 41 hours 50 minutes and a handful of seconds, resulting in an average speed of 12,41 km/hour. With this time, the Odfjell team ranked 53rd from 275 participating teams. We hope that our position on fundraise score list will be higher – we’re still counting. The RopaRun is a fundraiser to control cancer and to help improve the quality of life of cancer-patients. In 2009 the joint teams raised 4,7 million Euro of which the Odfjell team and its sponsors contributed Euro 34.000. odfj ell quarterl y maga z ine sea and shore ODFJELL QUARTERLY magazine A day at the terminals Cleanliness of equipment is essential in our business, so we check accurately. Operator enjoying the view on top of a tank at 15 meters altitude 24 All operators frequently participate in emergency drills Safety first when connecting a hose An operator at OOT checking a valve DREAM REALISED AT LAST By Mbongi Qwabe In May 2010, one of my long waited dreams came true. Thanks to good Captain Leif Nedregotten, Bow Favour, Mel Pinks Commercial Manager at Odfjell Makana and the whole of Odfjell Makarna South Africa/ Phosfert Marine team, I could join Bow Favour on a two-day’s journey. From left: Captain Leif Nedregotten and Mbongi Qwabe I was delighted when this opportunity came my way as I joined Bow Favour’s voyage 20103 from Richards Bay to Durban. With this trip, my knowledge was enhanced as I observed officers www . odfj ell . com navigating the ship’s course/position and the crew attending to tank cleaning. During the voyage, the seas were not rough, so my stomach was able to cope with the rolling and pitching of the vessel. Master and officers were very good to me and they responded positively to all my questions. The knowledge I have gained on board will undoubtly help in the future and I wish Captain Leif Nedregotten, the officers and the rest of ship’s crew a safe voyage to Singapore. sea and shore ODFJELL QUARTERLY magazine Vehicles and destroyed highways in Santiago after the earthquake. AP Photo/Carlos Espinoza. Photo Reuters/Marco Fredes Earthquake in Chile By Luis-Alberto Salomon On February 27th at 03:34 hours a powerful earthquake measuring 8.8 on the Richter scale struck the central zone of Chile (Maule Region). The epicenter was situated off the coast 100 km Northwest of Chile’s second largest city, Concepcion, and 300 km south west of Chile’s capital Santiago. The actual earthquake lasted up to three minutes. At the port of Talcahuano a ship was lifted off the dry dock by one of the tsunamis and left partly on top of the berth structure. Photo: El Mercurio/Hector Yañes According to scientific measurements the city of Concepcion was moved three meters to the west while Santiago was displaced 24 centimeters in the same direction. Severe damages The entire central area suffered damages to buildings, roads, ports and infrastructure in general to different extents. The coastal areas were also hit by tsunami waves causing great damage to coastal settlements and port infrastructures. The earthquake left approximately 500.000 people homeless and 486 registered casualties. Total damages were estimated by the government to USD 24.7 billion, including the set back of Chile’s expected economic growth for 2010. Odfjell Chile None of our employees in Chile were hurt during the incident. Terquim Terminal in San Antonio resisted the earthquake well, whereas in the office building both elevators fell down the shaft. Our Santiago office together with our agents, suffered water damage due to a broken water pipe. Vopak Terminal in San Antonio where we normally berth our vessels has today a severe structural damage which is expected to be repaired within June/July this year. Bow Americas was the first vessel from our fleet calling the central zone of Chile after the earthquake and was delayed approximately two weeks in San Antonio due to Vopak’s damages, but also due to the general congestion created by the large amount of vessels waiting to discharge. Don’t forget our photo contest! The deadline for submitting pictures for the photo contest is prolonged until 15 of August. Odfjell employees all over the world are hereby invited to express their creativity and competitive spirit by participating in the contest for the best photo. Any photo, colour or black/white can be sent us, preferably in high–resolution. The best photo will be presented as the front page of Odfjell Quarterly. Participant in the last year’s photo contest, taken by Gunnar Eide Do you have a winning shot? Please send it to quarterly@odfjell.com within 15 August 2010. odfj ell quarterl y maga z ine NR.01/ 10 A completely new built 15 floor building, fallen to the ground in Concepcion, a site that became one of the symbols of the powerful effect of the earthquake. Photo: Wikipedia 25 In Society ODFJELL QUARTERLY magazine Margaretha Home for the Blind celebrates By: Sis. Maria Dolores Odfjell, a benefactor to the Margaretha Home for the Blind, participated at the celebration of the Feast day and the Death of and 25th Anniversary of the Beatification of our Founder, Mother Pauline von Mallinckrodt on April 30. Mother Pauline initiated the care for the blind of her Congregation, the Sisters of Christian Charity. 26 For us, the Sisters, our Lay Associates, our staff and residents at Margaretha Home for the Blind, the celebration is our way of Thanksgiving in her honor. It gives us the opportunity to be with guests, to meet and enjoy the company of so many friends. We appreciated the presence of our benefactors, especially Odfjell, who regularly supports us and make it possible to continue our mission for the poor and abandoned blinds here in the Philippines. The resident blinds delivered a song number Facts: Margaretha Home for the Blind was chosen by Odfjell Philippines to be the recipient of the monthly monetary support through voluntary contributions from employees, seafarers and the company. Odfjell Makana visits Sipucule Creche in Mossel Bay By Mpho Jaqueline Chaka Children from the local community playing next to the creche Odfjell Makana made a follow-up visit to the crèche on 28 April 2010. It was great to see that from its small beginnings in 1994, under the roof of a shack built out of wood and metal sheets, the crèche had come a long way to its new home. The first children started in the new crèche in September 2007. The crèche is registered to care for 50 children with an age range from infants who are just a few months old to six years old and ready for school. There are four teachers attending the children and a cleaner/cook. Two of the teachers from the creche standing with Mpho Chaka Odfjell Makana and Guy Barker Rotary Club Even with the new building we have learnt that the three classrooms are not sufficient to cater for the large number of children. The building also requires some minor www . odfj ell . com improvements to facilitate better learning conditions. All the work that has gone into the building has been through the help of local charity organisations, businesses and donations. The visit was yet another opportunity for us to see where we can continue to offer our support. Odfjell Makana is very proud to have made a positive contribution to this community through its continuous donations and support. Customer ODFJELL QUARTERLY magazine GET-TOGETHER IN MUMBAI By: Manisha Desai APIC represents an excellent platform for networking between chemical and petrochemical trading and distribution companies plus ship brokers, ship owners, suppliers, tank farm owners/operators from all over the world. The Indian economy has been quite stable showing great growth potential when the world is now slowly coming out of the economic down turn, and being the commercial capital of the country, Mumbai was chosen as the host city for the conference. In conjunction with the conference Petrochem, one of our clients, organised a get-together in Mumbai on 13th May at the Grand Maratha Sheraton Hotel. Petrochem’s get-together was spot-on with more than 150 delegates from the industry attending the cocktails and dinner. Mr. Yogesh Mehta, managing director Petrochem Dubai, is sharing some happy moments with the Odfjell India team and Hans Rabben from Odfjell Tankers Bergen. From left: Sudesh Kamath Odfjell India, Yogesh Mehta Petrochem Dubai, Hetal Vaishnav Odfjell India, Hans Rabben Odfjell Tankers Bergen and Manisha Desai Odfjell India Odfjell Asia warming up to the World Cup... Sort of... By: Odfjell Asia Soccer Committee The much anticipated Odfjell Champions League 2010 was held on 8th May 2010 at the East Coast Park, Singapore. This is the third year Odfjell Asia is organizing this event and a total of 15 teams took part this year. The teams were comprised of charterers and brokers that we interact with in the realm of business. upcoming World Cup in June! Their swift actions, creative play and skillful passes ensured that many goals were scored throughout the tournament. Football Association of Singapore, certified referees were engaged to maintain law and order on the pitch and prevent any over-zealous challenges from turning into all out brawls. After the opening speech by our managing director Atle Knutsen, the games kicked off in spectacular fashion! The game was 5-aside futsal and the adrenaline was pumping that morning. The fast pace of the game coupled with the small pitches made for a lot of hard hitting, non-stop action. The defending champion for the last two years, Infineum Singapore, fought to retain their title relentlessly. However, it was With the World Cup just around the corner, it came as no surprise that some of the teams displayed skills and performances as though they had been training for the The Odfjell Asia Team odfj ell quarterl y maga z ine Chevron lifting the champions trophy for 2010. Every team enjoyed the sunny afternoon and many friendships were made throughout the day. - The fun atmosphere that Odfjell put together was much appreciated by all of us. The preparation and the flawless execution showed the professionalism, friendliness and effort by the organizing committee and we sincerely thank Odfjell for that. Thank you for giving us that opportunity, said a representative from ExxonMobil Asia Pacific Pte. Ltd. NR.01/ 10 The 10th APIC (Asia Petrochemical Industry Conference) was this year held in Mumbai the 13-14th May. More than 1000 delegates from throughout the world registered for the conference, and another 500 people were mingling in the foyer of the conference hotel, The Renaissance in Powai. The conference was organised by CPMA (Chemicals and Petrochemicals Manufacturers’ Association). 27 Customer ODFJELL QUARTERLY magazine Odfjell sponsors Foskor F21 half marathon By Mpho Jaqueline Chaka This year over 700 runners and walkers took part in the event and this was a substantial increase from last year The annual F21 half marathon event took place in perfect conditions on 17 April 2010 in Richards Bay, South Africa. Odfjell was proud to be a co-sponsor of the event for the second year running. 28 The event comprised a 21 km run/walk, 10 km run/walk and 5 km fun run/walk and offered a challenging course with some interesting uphills and downhills for the runners and walkers. The event also served for the first time as the official provincial half marathon championships which meant that the event would be officially recognised by athletics authorities. Odfjell Durban staff competed in different categories on the day. Odfjell Durban was proud to have their sponsored super marathon runner, Clement Nkosi compete in the event. Overall the day was a great success with victories not only taking place on the finish line but to all those who played a part in making the event a success. From left: Mel Pinks, Clement Nkosi and Knut Holsen. Mr. Holsen took part in the 21 km road race for the first time and managed to finish in a very good time 2010 NPRA By Recreation Committee At the Odfjell Reception. From left: Jone Hognestad, Sarah Acosta and Paul Hexter The National Petrochemical Refiners Association held their 35th Annual International Petrochemical Conference, March 28-30, 2010 in San Antonio, Texas at the newly built Grand Hyatt Hotel. However, as tradition stands Odfjell remained at the Hyatt Regency where we hosted our annual cocktail reception Sunday afternoon. The Odfjell reception has become a tradition for many attendees and even with the current NPRA location change attendance was up from previous years. The suite remained quite busy the next three days with numerous daytime meetings with old acquaintances as well as introducing several new customers. www . odfj ell . com Among the room décor were new pictures of the Rotterdam Terminal and four self standing banners each one a different picture of an Odfjell ship and one large backdrop displaying an artistic image capturing Odfjell in its entirety. The General Session feature speaker was William S. Cohen, former U.S. Secretary of Defense, a much sought-after expert on defense, economic, and international issues. The Asia and South America markets are active even in a down economy. Imports of acetone and isoprene from Asia into the U.S. Gulf are strong with opportunities for our cross selling efforts. In South America, Odfjell Tankers and Terminals continue to participate in the Brazilian ethanol market. Personnel ODFJELL QUARTERLY magazine NEW HIRES Bergen HOUSTON Røsland, Torbjørn Ship Operator 01-06-10 Noakes, Ken Sales Representative 22-03-10 SAO PAULO Blair, Theresa Voyage Accounting Clerk 12-04-10 rotterdam singapore Jurgensen, Uwe Johannes Chong, Chiew Peng Cheryl Bin Nordin, Mohamed Norzaidi General Manager PID Accounts Manager Ship Broker 12-04-10 09-03-10 12-04-10 Martins Morais, Marcelo Technical Supervisor, Flumar 01-03-10 RELOCATIONS From Bergen to Bow Chain From Oman to Houston From Bow Sky to Bergen From Bow Chain to Bergen Hjønnevåg, Frode Chief Officer 01-04-10 Shynett Jr, Paul Propylene Manager 29-03-10 Taule, Ina Ship Operator 01-06-10 Larsen, Fredrik Marine Superintendent 01-06-10 In Service for Odfjell 25 Odfjell Terminals (Houston) Smith, Arthur M LPG Operator 18-04-85 Odfjell Terminals (Houston) Steinsbo, Vidar Control Room Operator 12-06-85 30 Odfjell Argentina Gomez, Alejandro Jose Accountant 15-04-80 Odfjell Terminals (Rotterdam) Pollee, Antje Customer Representative 01-06-80 Odfjell Terminals (Rotterdam) Groenenboom, Pieter Nicolaas Custom Officer 14-04-80 Odfjell Terminals (Rotterdam) Schothuis, Ronaldus Hendrikus J Shift Leader 01-06-80 years years 35 years Heil, John HSE Manager 01-05-10 Odfjell Terminals (Rotterdam) Keemink, Hugo 1st Stock Administrator 01-05-75 odfj ell quarterl y maga z ine NR.01/ 10 Tvedt, Else Lill Coordinator Ship Operation 01-06-10 29 FLEET & TERMINALS ODFJELL QUARTERLY magazine as per 10 June 2010 OWNED SHIPS 30 YEAR BUILT DWT CBM STAINLESS STEEL, CBM NUMBER OF TANKS Flumar Brasil 2010 51 188 55 300 - Bow Saga¹ 2007 40 085 52 126 52 126 Bow Sirius¹ 2006 40 048 52 126 52 126 Bow Sea 2006 40 048 52 126 52 126 Bao Hai Tun (49%) 2006 3 845 4 361 - Bow Summer 2005 40 036 52 126 52 126 Bow Spring ¹ 2004 39 942 52 126 52 126 Bow Star 2004 39 832 52 126 52 126 Bow Sun 2003 39 842 52 126 52 126 Bow Firda 2003 37 427 40 515 40 515 Bow Chain 2002 37 518 40 515 40 515 Bow Favour 2001 37 438 40 515 40 515 Bow Century 2000 37 438 40 515 40 515 Bow Fortune 1999 37 395 40 515 40 515 Bow Master 1999 6 046 6 878 6 878 Bow Mate 1999 6 001 6 864 6 864 Bow Pilot 1999 6 000 6 865 6 865 Bow Sailor 1999 6 000 6 870 6 870 Bow Cecil 1998 37 345 40 515 33 236 Bow Flora 1998 37 369 40 515 33 236 Bow Balearia 1998 5 870 5 941 5 941 Bow Oceanic 1997 17 460 18 620 18 620 Bow Bracaria 1997 5 870 5 941 5 941 Bow Brasilia 1997 5 870 5 941 5 941 Bow Cardinal 1997 37 446 41 487 34 208 Bow Faith 1997 37 479 41 487 34 208 Flumar Aratu 1997 13 834 15 831 15 831 Bow Querida 1996 10 115 10 956 10 956 Bow Cedar 1996 37 455 41 608 34 329 Bow Atlantic 1995 17 460 18 620 18 620 Bow Fagus 1995 37 375 41 608 34 329 Bow Clipper 1995 37 166 41 492 34 213 Bow Flower 1994 37 221 41 492 34 213 Bow Eagle 1988 24 728 32 458 19 662 Bow Cheetah 1988 40 258 47 604 - Bow Leopard 1988 40 249 47 604 - Bow Lion 1988 40 272 47 604 - Bow Peace 1987 45 655 52 173 2 167 Bow Pride 1987 45 655 52 173 2 167 Bow Prosper 1987 45 655 52 173 2 167 Bow Fertility 1987 45 507 52 173 2 167 Bow Fraternity 1987 45 507 52 173 2 167 Bow Panther 1986 40 263 47 604 - Bow Puma 1986 40 092 47 604 - Bow Victor 1986 33 190 34 500 21 975 Angelim 1985 10 259 10 136 6 500 Araucaria 1984 10 259 10 159 6 500 Bow Pacifico (50%) 1982 18 657 22 929 10 849 Bow Viking 1981 33 590 40 956 21 745 Jatai 1979 4 452 4 031 - 14 40 40 40 10 40 40 40 40 47 47 47 47 47 14 14 14 14 47 47 20 24 20 20 52 52 29 18 52 24 52 52 52 25 29 29 29 23 23 23 23 23 29 29 31 18 18 31 36 3 ON TIME CHARTER YEAR BUILT DWT CBM Bow Tone Bow Hector Southern Jaguar Bow Sagami Bow Harmony Bow Cape Bow Kiso Bow Heron Bow Orelia³ Ncc Haiel³ Ncc Dammam³ Ncc Sudair³ Bow Omaria³ Bow Lima Bow Olivia³ Bow Octavia³ Bow Fuji Bow Ophelia³ Bow Plata Bow Engineer Bow Orania³ Bow Sky² Bow Architect Bow Rio Bow Europe Bow Santos² Bow Asia² Bow Singapore² Bow Americas Bow de Rich Bow de Feng Bow West Bow Andino Bow de Jin Bow Jubail² Bow Mekka² Bow Riyad² Bow Baha Bow Hunter Bow Pioneer 2009 2009 2009 2008 2008 2008 2008 2008 2008 2008 2008 2007 2007 2007 2007 2007 2006 2006 2006 2006 2006 2005 2005 2005 2005 2004 2004 2004 2004 2003 2002 2002 2000 1999 1996 1995 1995 1988 1983 1982 Number of ships: 90 33 600 33 694 19 997 33 641 33 619 19 971 33 641 33 707 19 900 45 953 45 965 46 012 19 900 19 900 19 900 19 900 19 800 19 900 19 807 30 086 19 993 40 005 30 058 19 990 19 727 19 997 9 901 9 888 19 707 12 452 12 514 12 503 16 121 11 752 37 499 37 272 37 274 24 728 23 002 23 016 37 700 37 386 22 198 37 238 34 698 22 158 37 215 37 365 22 202 54 300 54 300 54 300 22 202 22 157 22 202 22 202 22 140 22 655 22 143 35 548 22 050 52 126 36 000 21 408 21 573 21 846 10 866 10 867 22 050 13 300 13 289 13 299 17 270 12 296 41 488 41 588 41 492 32 458 25 026 25 965 37 700 37 386 22 198 37 238 34 698 22 158 37 215 37 365 22 202 - - - 22 202 22 157 22 202 22 202 22 140 22 655 22 143 35 548 22 050 52 126 36 000 21 408 21 573 21 846 10 866 10 867 22 050 13 300 13 289 13 299 17 270 12 296 34 209 34 257 34 213 19 662 21 031 20 969 2 492 004 2 859 269 1 978 812 ¹ Vessel beneficially owned through financial lease. ² Vessel on bare-boat charter. ³ Vessel on variable timecharter. www . odfj ell . com STAINLESS NUMBER STEEL, CB OF TANKS 16 16 20 16 16 20 16 16 20 22 22 22 20 20 20 20 22 20 22 28 20 40 28 22 36 22 20 20 36 22 22 22 30 20 52 52 52 25 28 28 ON ORDER YARD CCSIC Chongqing Chuandong Shipbuilding Industry Co., Ltd “ “ “ “ “ Number of newbuildings: DELIVERY DWT OWNER 2011 2011 2011 2011 2012 2012 9 000 9 000 9 000 9 000 9 000 9 000 Odfjell Odfjell Odfjell Odfjell Odfjell Odfjell 6 54 000 Odfjell Terminals (Rotterdam) BV Odfjell Terminals (Houston) Inc Odfjell Terminals (Jiangyin) Co Ltd Odfjell Terminals (Dalian) Ltd Odfjell Terminals (Korea) Co Ltd Oiltanking Odfjell Terminal Singapore Ltd Oiltanking Odfjell Terminal & Co. L.L.C. Exir Chemical Terminals (PJSCO) Vopak Terminal Ningbo Ltd Rotterdam, NL Houston, USA Jiangyin, China Dalian, China Onsan, Korea Singapore Sohar, Oman BIK, Iran Ningbo, China 100 % 100 % 55 % 50 % 50 % 50 % 29,75 % 35 % 12.5 % 1 635 000 320 600 99 800 119 750 250 590 365 000 842 500 22 000 65 550 33 000 82 300 30 000 18 350 15 860 13 520 - 1 000 7 900 281 98 22 51 70 79 39 18 38 Total owned 3 720 790 201 930 696 NR.01/ 10 STAINLESS NUMBER TANK TERMINALS LOCATION SHARE CBM STEEL, CBM OF TANKS 31 Associated terminals Depositos Quimicos Mineros S.A. Granel Quimica Ltda Granel Quimica Ltda Granel Quimica Ltda Granel Quimica Ltda Odfjell Terminals Tagsa S.A. Odfjell Terminals Tagsa S.A. Terquim S.A. IMTT-Quebec Callao, Peru Santos, Brazil Rio Grande, Brazil Sao Luis, Brazil Ladario, Brazil Buenos Aires, Argentina Campana, Argentina San Antonio, Chile Quebec, Canada 46 680 97 720 40 800 55 027 8 000 47 135 62 980 32 840 293 127 1 600 19 784 2 900 - - 528 10 188 - 5 496 35 99 28 28 6 87 88 25 54 Total associated 684 309 Grand Total 4 405 099 40 496 452 242 426 1148 NEW TOTAL ESTIMATED COMPLETION PROJECTS AND EXPANSIONS TANK TERMINALS SHARE CBM ONGOING EXPANSION Odfjell Terminals (Houston) Inc 100% 320 600 10 700 331 300 Oiltanking Odfjell Terminal & Co L.L.C (Oman) 29.75% 842 500 425 000 1 267 500 Odfjell Terminals (Korea) 50% 250 590 63 120 313 710 498 820 Q3 2010 Q2 2011 Q3 2011 Associated terminals Depositos Quimicos Mineros S.A. Granel Quimica Ltda Granel Quimica Ltda Granel Quimica Ltda Granel Quimica Ltda Granel Quimica Ltda Granel Quimica Ltda Terquim S.A. Callao, Peru 46 680 Rio Grande, Brazil 40 800 Sao Luis, Brazil 55 027 Triunfo, Brazil - Teresina, Brazil - Alemoa, Santos, Brazil - Aracruz, Brazil - Mejillones, Chile - odfj ell quarterl y maga z ine 6 300 20 000 20 000 12 000 7 000 60 000 30 000 80 000 52 980 Q4-10/Q2 2011 60 800 Q3 2010 75 027 Q3 2010 12 000 Q3 2010 7 000 Q3 2010 60 000 Q4 2012 30 000 Q3 2014 80 000 Q4 2010 235 300 MAIN OFFICE ODFJELL MAIN OFFICE TERMINALS Odfjell SE - Odfjell Tankers AS Conrad Mohrsv. 29, P.O. Box 6101 Postterminalen 5892 Bergen, NORWAY Tel: +47 5527 0000 Fax: +47 5528 4741 Fax: +47 5527 9070 (Chartering/Operations) Odfjell Terminals BV Oude Maasweg 6, P.O. Box 5010 Harbour Number 4040 3197 KJ Rotterdam-Botlek The NETHERLANDS Tel: +31 102 954 700 Fax: +31 102 954 719 INTERNATIONAL OFFICES Odfjell USA (Houston) Inc. 12211 Port Road Seabrook, TX 77586, USA Tel: +1 713 844 2200 Fax: +1 713 844 2211 Odfjell Singapore Pte Ltd 6 Shenton Way, # 27-08/09 DBS Tower 2 SINGAPORE 068809 Tel: +65 6349 1300 Fax: +65 6224 2285 Odfjell Japan Ltd Ogawa Bldg. 8F 2-2 Uchikanda 1-Chome Chiyoda-ku, Tokyo 101-0047, JAPAN Tel: +81 3 3259 8555 Fax: +81 3 3259 8558 Odfjell Netherlands BV Oude Maasweg 6, P.O. Box 5010 3197 XC Rotterdam-Botlek The NETHERLANDS Tel: +31 102 953 666 Fax: +31 102 953 668 Odfjell Brasil Ltda Av. Paulista 460 - 18 andar CEP 01310-000 Sao Paulo SP, BRAZIL Tel: +55 11 3549 5800 Fax: +55 11 3549 5808 Odfjell Shanghai Suite B, 13F Huamin Empire Plaza 728 Yan An West Road Changning District Shanghai 200050, P.R. CHINA Tel: +86 21 5239 9469 Fax: +86 21 5239 9897 Odfjell India A-26, Nandbhuvan Industrial Estate Mahakali Caves Road, Andheri (East) Mumbai 400093, INDIA Tel: +91 22 6695 4701 Fax: +91 22 6695 4707 Odfjell Dong Zhan Shipping (Shanghai) Co.,Ltd Suite C, 13F Huamin Empire Plaza 728 Yan An West Road Changning District Shanghai 200050, P.R.CHINA Tel: +86 21 5239 5393 Fax: +86 21 5239 9897 Odfjell Argentina SA Alicia Moreau de Justo 1960 Office no. 202 - Puerto Madero 1107 Buenos Aires, ARGENTINA Tel: +54 114 313 7837 Fax: +54 114 313 4619 Odfjell Durban (Pty) Ltd The Sharaf House 2 Sinembe Crescent La Lucia Ridge Durban 4051, SOUTH AFRICA Tel.: +27 31 5834470 Fax: +27 31 5834488 Odfjell Tankers AS, Korea Branch Room 1815 Gwanghwamum Officia Bldg. 163 1-ga Shinmunno Jongn-gu, Seoul, 110-999 Korea Tel: +82 2 775 9760 Fax: +82 2 775 9761 Odfjell Korea Ltd. 136, Cheoyong-Ri, Onsan-Eup, Ulju-Gun Ulsan, KOREA Tel: +82 52 227 5527 Fax: +82 52 227 5567 Odfjell Australia Pty Limited Suite 4, Level 1 443 Little Collins Street P.O.Box 1279 Melbourne VIC 3001 AUSTRALIA Tel: +61 3 9642 2210 Fax: +61 3 9642 2214 Odfjell Chile Puerta del Sol 55 Las Condes, Santiago CHILE Tel: +56 2 3307221 Fax: +56 2 3307948 Odfjell Philippines Inc. 4th Flr Atlantis Beacon Tower 2315 Leon Guinto St. Malate, Manila 1004 PHILIPPINES Tel: +6325280341 Fax: +6325262256 Odfjell (UK) Ltd 14 Headfort Place London SW1X 7DH UNITED KINGDOM Tel: +44 207 823 0605 Fax: +44 207 823 0606 Odfjell Peru Av. Enrique Meiggs, 240 Urb. Chacaritas, Callao, PERU Tel: +51 1 614 0800 Fax: +51 1 614 0801 NCC Odfjell Chemical Tankers JLT Room 3101-3104, Liwa Heights Jumeirah Lake Towers P.O.Box 214459 Dubai, UNITED ARAB EMIRATES Tel: +971 4 440 1700 Fax: +971 4 441 1701 REGIONAL OFFICES Odfjell Asia Pte Ltd 6 Shenton Way, # 27-08/09 DBS Tower 2 SINGAPORE 068809 Tel: +65 6349 1300 Fax: +65 6224 2285 Flumar Transportes de Quimicos e Gases Ltda Av. Paulista 460 - 18 andar CEP 01310-000 Sao Paulo SP, BRAZIL Tel: +55 11 3549 5800 Fax: +55 11 3549 5807 Odfjell Tankers Europe AS Conrad Mohrs veg 29 P.O.Box 6101 Postterminalen 5892 Bergen, NORWAY Tel: +47 5527 0000 Fax: +47 5527 9070 Odfjell Terminals (Rotterdam) BV Oude Maasweg 6, P.O. Box 5010 Harbour Number 4040 3197 KJ Rotterdam-Botlek The NETHERLANDS Tel: +31 102 953 400 Fax: +31 104 384 679 Odfjell Terminals (Dalian) Ltd New Port Economy & Technology Development Zone 116601, Dalian P.R. CHINA Tel: +86 411 8759 5500 Fax: +86 411 8759 5549 Odfjell Terminals (Korea) Co, Ltd 136, Cheoyong-Ri Onsan-Eup, Ulju-Gun Ulsan, KOREA Tel: +82 522 311 600 Fax: +82 522 376 636 Oiltanking Odfjell Terminals & Co. Llc. P.O. Box 369 PC., 322 Fajal Al Qubail Sohar, SULTANATE OF OMAN Tel: +968 2670 0300 Fax: +968 2670 0306 Odfjell Terminals Maritiem BV Oude Maasweg 5 Harbour Number 4020 3197 KJ Botlek-Rotterdam THE NETHERLANDS Tel: +31 10 2951 300 Odfjell Terminals (Jiangyin) Co., Ltd 1314 West Binjiang Road Shizhuang New Harbour City, Jiangyin Jiangsu 214446 P.R. CHINA Tel: +86 510 8666 9111 Fax: +86 510 8666 9110 Oiltanking Odfjell Terminal Singapore Pte Ltd 1 Seraya Avenue SINGAPORE 628208 Tel: +65 6473 1700 Fax: +65 6479 4500 Vopak Terminal Ningbo Ltd. No. 111 Zhaobaoshan Road, Zhenhai District Ningbo, P.R. CHINA Tel: +86 574 2769 5638 Fax: +86 574 8627 5931 Terquim S.A Blanco Encalada 840 Dept 702, San Antonio CHILE Tel: +56 35 21 1050 Fax: +56 35 21 1161 DQM S.A Av.Enrique Meiggs, 240 Urb.Chacaritas, Callao, PERU Tel: +51 1 614 0800 Fax: +51 1 614 0801 TERMINALS Odfjell Terminals (Houston) Inc. 12211 Port Road Seabrook, TX 77586, USA Tel: +1 713 844 2300 Fax: +1 713 844 2355 ASSOCIATED TERMINALS Granel Quimica Ltda Av. Paulista 460, 18° andar CEP 01310- 000 São Paulo, SP BRAZIL Tel: +55 11 3549 5800 Fax: +55 11 3549 5832 Tagsa S.A Av. Alicia Moreau de Justo 1960, piso 4 Of. 402 1107 Buenos Aires ARGENTINA Tel: +54 11 4001 9700 Fax: +54 11 4001 9701 www . odfj e ll . co m