fundraising made easy in difficult times
Transcription
fundraising made easy in difficult times
IN Spring/Summer 2010 The RSPCA newsletter for animal welfare organisations overseas Fundraising is an increasingly professional and competitive activity – in the UK alone, 190,000 registered charities are seeking funds for a variety of worthy causes. As a result, funders – whether donors or trusts – are more professional in the way they assess requests for support and expect clear and specific information about why you are asking them for funds. W hen approaching donors during these difficult economic times, it is more important than ever to do the simple things well. You need to reassure them that you will make even the smallest amount of money work as hard as you can, treat them as individuals with complete control of their gift levels, and give a genuine, prompt and personal ‘thank you’. These basic elements of donor care help build donor loyalty – and right now charities need donor loyalty more than ever. Continued on page 2 In this issue of IN RSPCA International News The sky’s the limit for two RSPCA supporters as fundraising activities become more extreme. Fundraising made easy in difficult times The fundraising cycle The following process offers an effective framework for fundraising. It begins and ends with evaluating your funding position and can be thought of as a ‘fundraising cycle’. Evaluate: Why are the Research: Have you Resource: Have you animal welfare needs you service important and urgent? Why do you and your proposal deserve generous support? identified all the possible sources of funding for your cause? Do you understand how the funding is allocated? worked out the methods, staffing, structure, strategy and investment you need for fundraising in your organisation? Review and evaluate: Monitor: Are you Ask: Have you learnt Identify successes, learn from failures, and begin again! successfully building relationships with funders by keeping them up-todate with the progress and success of the projects they have supported? (For example, through a newsletter.) effective techniques for approaching potential funders? Have you tried putting them into practice by submitting applications? News from you News from the UK News from China OTOZ Animals in Poland RSPCA supports flood victims China drafts its first animal protection legislation The RSPCA newsletter for animal welfare ● ● ● ● ● ● ● ● ● ● ● Continued from page 1 The RSPCA has been actively fundraising for many years but methods have been reviewed and evaluated along the way. Message RSPCA from the editor Top 5 principles of fundraising 1. A ‘case for support’. Developing a ‘case for support’ is the most important thing for a fundraiser to do. It is essential to understand your organisation’s identity, who it serves and what it wants to achieve with the funds you raise. Otherwise, you probably will not be able to convince anyone else that your cause is the one they should support. The strength of a charity’s case for support relates directly to the level of personal concern and interest of the prospective donor. Donating should be as rewarding to them as the funds you receive will be to you. Every charity has its unique selling points. Do you know yours and how to communicate them clearly and effectively to your target audience? 2.If you don’t ask, you don’t get. Why do donors support your charity? Because someone asks them to! There may be many individuals who would be delighted to support a cause but are never asked. A fundraiser’s time is limited, however, so you need to prioritise who you communicate with and think about who is most likely to make a donation. 3.Funders give to PEOPLE not organisations. You may be applying to a charitable trust for money for a major project or to an 2 individual for a contribution towards your day-to-day running costs. In either case, remember that the decision to award you a grant will be made by individuals with similar needs, desires and aspirations as yourself. By helping the funder to meet their own objectives, you are more likely to receive their support. 4. Always say “thank you” and say it as soon as possible. The most important way of keeping people’s support and goodwill is to thank them and to acknowledge their contribution. If supporters are not thanked appropriately, then you cannot seriously expect their support to continue. 5. Building the relationship. Eighty per cent of your income comes from 20 per cent of your supporters. So, you must keep your existing donors engaged with what you do and motivated by your ability to achieve what you set out to do with their contribution. Donor development is all about ensuring that you and your donors get the most you can from your relationship in ways that are good for both of you. From first contact onwards, encourage and enable supporters to make the maximum contribution they both desire and are capable of. Remember that people always expect something in return for their support. What are you going to offer them? Unfortunately, RSPCA International has had to suspend its small grants programme for 2010 but we hope that the fundraising tips in this issue are useful. OTOZ in Poland and ROLDA in Romania share some of their fundraising ideas in ‘News from you’ and some of you explain how you have used the power of the press and media to raise awareness and appeal for funds. Following on from last issue’s theme of driving for change, we also learn how organisations in the Bahamas have successfully driven changes to turtle law. Developing legislation is also the theme on page 7 as we learn more about China’s drafting of its first general animal protection law. Effective legislation is more than a piece of paper, as two recent RSPCA cases profiled in ‘News from the UK’ show. Legislation has to go hand-in-hand with enforcement and successful prosecution cases often require the cooperation of various agencies. The response of the RSPCA’s inspectorate to severe floods in the UK in November 2009 demonstrates how its work goes beyond law enforcement. Find out more about recent international inspectorate training courses in ‘Training and projects’ on page 6. Please send any feedback to: kkilving@rspca.org.uk. We would love to hear your reaction to any of the stories featured here – or your own experiences of any of these issues. Has your inspectorate had much experience of dog fighting cases or emergency situations such as floods? Are you campaigning for legislative change? IN News from you Association Profile Pawel Gebert from OTOZ Animals in Poland talks about its work and particular highlights. O TOZ Animals (Ogólnopolskie Towarzystwo Ochrony Zwierzat̜ “Animals” or the All-Polish Society for the Protection of Animals) began operation in October 2001 as a non-profit benefit organisation with the aims of: providing shelter for and rehoming homeless cats and dogs n improving farm animal welfare n increasing awareness of animal welfare n investigating cruelty cases and developing an inspectorate. n Five OTOZ animal shelters can accommodate up to 710 dogs and 310 cats. Our 2008 ‘By adopting me You save my life’ campaign resulted in new homes being found for more than 3,400 dogs and 1,125 cats. Working to improve farm animal welfare In 2001 we organised a mobile exhibition on a lorry, together with Compassion in World Farming (CIWF). It travelled from Poland to Italy to highlight the plight of thousands of live animals that spend at least 60 hours being transported to Italy from Poland each year. In 2003 we worked with CIWF to uncover illegal breeding and slaughtering practices. Recently, our inspectors discovered more than 500 cows being kept in terrible conditions. We also work to raise consumer awareness of the impact of everyday shopping habits on animal welfare and to increase the demand for, and accessibility to, food produced to higher standards of animal welfare. OTOZ We have 55 volunteers and five paid inspectors who intervened in 852 cases in 2009. Our inspectors also run school education programmes and this year some of our inspectors participated in RSPCA-led training. OTOZ has 60 inspectors who deal with a wide range of animals. Protecting companion animals In 2007 we closed an illegal shelter that farmed dogs for lard, believed by some people to be a good medicine. In January 2008 we rescued 138 dogs ̜ kept in an illegal shelter in Dabrówka. The animals were chained to ruined dog kennels without any roofing and many were in a terrible physical condition. We also rescued over 50 ill, starving dogs from an illegal shelter in Lesna Jania. Bears in captivity, and fur For two years, together with scientists from Wroclaw University and the RSPCA, we have been evaluating the condition of captive bears, resulting in a detailed register of their weight, origin and physical condition. A report has been produced describing the problems and suggesting possible solutions. This year we took part in demonstrations in front of shops selling fur and distributed leaflets about fur farms. All our work is dependent on having the funds to do it. The majority of our funds are raised by private donations and the ‘One per cent’ campaign, whereby taxpayers in Poland can devote one per cent of their tax to non-governmental organisations. Tax donors often become regular supporters. We also rely on grants and subsidies from the city council for shelters for homeless animals, and have a special fundraising agreement with an internet company. We work closely with international partners such as the RSPCA and local partners in Poland to share ideas and resources. 3 The RSPCA newsletter for animal welfare Campaigning for legislation to protect turtles F ollowing many previous failed attempts to create comprehensive law to protect turtles in the Bahamas, an energetic two-year campaign finally saw the desired legislation adopted in 2009. From September 1, it was made illegal, to catch, kill, sell or possess any turtle, disturb any turtle nest, or take or be in possession of any turtle eggs. Over the years there have been several complaints to the Bahamian government and to newspapers about turtles being caught and killed inhumanely. Complaints were supported by the Bahamas Humane Society (BHS), the Humane Society of Grand Bahama (HSGB) and smaller action groups. But some Bahamian fishermen argued that eating turtles was part of the culture. Some even argued that children would starve without turtle meat. Existing turtle law only protected some species, while others had no protection at all. Turtle welfare and conservation also suffered because not enough people were concerned about it. As a result politicians did not want to risk losing votes by supporting it. However, the image of turtles turned on their backs in the baking sun or struggling in vain for hours to escape their ties upset many tourists and a growing number of Bahamians. Different pro-turtle groups organised themselves into a single, more cohesive Bahamas Sea Turtle Conservation Group and set up their own website: www.saveourseaturtles.com. By reporting every saved turtle in the press and on TV a great deal of support emerged from other Bahamian individuals and groups, including the government-funded Bahamas National Trust. Highlighting that the country was out of step with its Caribbean neighbours and the USA, which afford full protection to turtles, helped gain support for the lobby. Getting visitors to write letters to the ministries responsible for tourism and fisheries was very important too, while getting Bahamians to join and lead the campaign was essential. The campaigners included the relevant ministries in dialogue and worked with them rather than against them. The new law is a credit to the Bahamian government as well as to the tireless efforts of the campaigners. Feedback from you In recent issues we asked you whether you are exploiting electronic forms of communication and to share fundraising ideas. From old pots and pans to celebrity galas, here are some of your ideas… The press and Facebook help 60 dogs in Malaysia Animal rescuers and pet owners claimed 60 dogs from the Majlis Perbandaran Klang pound in one week in December 2009, thanks to extensive coverage in Sin Chew Daily, New Straits Times, Malaysia Today, blogs and on Facebook. Dogs Deserve Better Fabulous fundraising events in Romania In 2009, National Dog Day and National Mutt Day were organised for the first time in Romania, while the year’s biggest fundraising event for Romanian animals, the Vampire Ball, was held in California, USA. A number of events are planned for 2010, such as Have a Heart for Romanian Animals on Valentine’s Day and a Christmas celebrity fundraising gala. We are extremely grateful to the publications that published articles about our work and posted appeals, including Dogs Today, Cat World, Dogs Monthly and Viata Libera. ROLDA Foundation (Romanian League in Defense of Animals) Working with other groups in Zambia One of our fundraising ventures consists of selling donated books and household junk like old cooking utensils, old curtains, pots, pans, plates, etc. Also, when we have a sale, we allow other groups to put up a table and charge them K50,000 (about £7) for the facility. BHS Chingola SPCA A turtle being returned to the sea in the Bahamas. 4 IN News from the UK RSPCA cracks down on cruel sports T The four people were sentenced to between 18 and 26 weeks in prison and ordered to pay between £1,500 and £2,000 costs. The three men were all banned from keeping animals for life and the woman, at whose home the fighting took place, was banned for keeping animals for ten years. Searches discovered 35 fighting dogs across eight different counties. More than half had sustained fighting injuries and showed scars from previous fights. District Judge Richard Blake said: “Understandably there is widespread public objection to these events. This was the sadistic abuse of animals for entertainment. These offences involve many years of breeding and training of the animals.” RSPCA hree men and a woman were jailed in September after a major RSPCA investigation helped tackle one of the UK’s biggest dog fighting rings. They were caught thanks to two investigations into organised dog fighting by the RSPCA’s special operations unit and with the help of film footage taken by an undercover TV reporter. The RSPCA helped to break up one of the UK’s biggest dog fighting rings. Badger diggers brought to justice wo men were arrested and found guilty of six charges of badger digging at the conclusion of a two-day trial brought by the RSPCA in September 2009. Badger digging involves finding then usually killing badgers, often for sport. Diggers usually use specially trained dogs to search below ground for the badger. The RSPCA secured 50 successful convictions under the Protection of Badgers Act between 2004 and 2008, with 22 of those in 2008 alone. Although badger digging was banned in the UK in 1973, the statistics and this case show that legislation has to work hand-in-hand with enforcement. RSPCA T RSPCA inspectors lead horses through waist-high water after floods in November 2009. RSPCA supports flood victims I n late November 2009, Cumbria and Wales suffered severe flooding. The RSPCA deployed more than 60 specially trained staff, about 20 per cent of its field staff, to offer rescue assistance to both people and their animals. More than 50 emergency calls were received from people who saw animals becoming trapped in rising waters. Among the animals rescued were a flock of 200 sheep stranded in a flooded field, eight cats from flooded homes, a collapsed dog in a flooded home and a horse that was trapped in a flooded paddock. In some rescues, staff waded through freezing waters up to their waists to help lead animals to dry land. 5 The RSPCA newsletter for animal welfare Training and projects The last year has been a busy one for the RSPCA working to help develop inspectorates around the world. Japan, February 2009 Between 2004 and 2006 the Japan Animal Welfare Society (JAWS) organised three study visits to the UK for local authority officials. In 2008 the RSPCA agreed to provide enforcement training in Japan on a consultancy basis. a two-day workshop on identifying common enforcement issues. More than 20 animal protection inspectors from 14 cities and counties across Taiwan attended. A panel of observing academics selected by the Council of Agriculture learnt about some of the practical problems facing RSPCA Inspector Jackie Hickman Taiwan’s inspectors in their everyday work, delivered the course to 28 attendees in and will use these to identify specific Tokyo. Sessions on animal welfare assessment, evidence gathering and four training needs. RSPCA cruelty cases were presented, Following the workshop, a one-day and visits to three pet shops of varying meeting with the course-design panel was quality were included in the course. held to establish a work plan and roles, Initial feedback from both JAWS and the and work on designing the new course participants has been very positive. began. Corina will continue to provide consultancy support to the panel, with a Hong Kong, March 2009 visit planned for 2010. Seventeen senior inspectors, Poland, October 2009 inspectors and assistant inspectors attended a two-day course led by In April 2009, Mateusz Janda from Strȧ z Superintendent Gary Arnold of the dla Swierzat̜ and Pawel Gebert from OTOZ RSPCA’s training department. Hong Animals visited the UK for four days. They Kong inspectors are particularly well participated in training school at RSPCA trained in rescue techniques using HQ, spent a day shadowing an inspector ropes and protective equipment, especially at height on buildings or steep slopes. The training focused on other equally challenging aspects of the job, especially complaint investigations, as well as on the importance of strengthening standards as part of a uniform methodology. and visited South Godstone Animal Centre. During the visit, three main training needs were identified and then developed for a training course: assessing the welfare of animals; communicating with the public; and gathering evidence. There were 27 participants on the twoday course, run by Superintendent John Wilkins. In addition to developing communicative, investigative and welfare assessment skills, the course also helped to build confidence and motivation. As the inspectors generally work alone and cover quite a wide geographical area, the course really helped to address the sense of isolation that can be experienced on the job and increased inspectors’ confidence in correctly assessing situations by developing investigation standards. The inspectors ended the course by completing an action plan with five time-bound goals developed as a result of the training; these will be reassessed in a follow-up visit in 2010. In 2006/07 six SPCA inspectorate staff had spent several weeks shadowing their RSPCA counterparts in the UK. Superintendent Corina Stables of the RSPCA’s training department delivered 6 RSPCA Taiwan, August 2009 Polish inspectors pose for a post-training photo. IN The challenge for China: developing animal protection law The earliest animal protection law was passed in the UK more than 180 years ago and today many countries are thinking of putting some basic legislation in place that addresses cruelty towards animals. Some countries, however, are still in the very early stages of developing their first animal protection legislation, including China. RSPCA International has been working there for more than 10 years, gradually building support for animal welfare among officials and academics. Over the last few years reports of deliberate animal cruelty have increased but so has public anger about it. People are more aware of cruelty cases because of the internet, blogs and chat rooms. There has been a lot of media coverage of cases, with journalists investigating and exposing the perpetrators of cruelty. However, as domestic animals have no legal protection, none of this abuse can be punished. Chinese people across the country feel that such incidents point to a gap in the legal system and ask: “What happens in other countries to people who abuse animals?”. In 2008, parallel to the rise in public concern for the treatment of animals, the RSPCA held a landmark International Forum on Animal Protection Legislation in China, co-hosted by the Chinese Academy of Social Sciences’ Institute of Law. Animal law experts from Europe, the USA, Australasia and Hong Kong met with Chinese academics over two days to discuss the challenge of developing animal legislation. This was followed by the establishment of the country’s first Centre for Animal Law Studies in Xi’an in December 2008. Continued on page 8 ● ● ● ● ● ● ● ● ● ● ● ● RSPCA International Currently, only endangered species are protected by wildlife legislation in China and there is no punishment for abusing or killing other animals. This leads to both systematic abuse of animals and cases of cruelty carried out by individuals. In particular, reports often emerge of large-scale campaigns to kill dogs using inhumane methods following rabies outbreaks. Many of the pet dogs killed are cared for by responsible owners and are vaccinated against rabies. These campaigns attract not only international but also domestic criticism. The RSPCA’s Senior Manager International Programmes, Paul Littlefair and Professor Chang Jiwen debate the new draft Chinese animal welfare law on Chinese TV. 7 The RSPCA newsletter for animal welfare Continued from page 7 Developing law in China At the same time, the RSPCA began supporting a committee of experienced environmental and wildlife law professors, led by Professor Chang Jiwen, to begin working on a basic law through a series of workshops and meetings. Many emerging animal rescue groups, as well as individuals from around the country, wanted to help develop the legislation and provided feedback to the drafting committee. Following this period of consultation, the committee decided to produce a more focused draft specifically to address the issues of most concern to the Chinese public – deliberate cruelty and abandonment of animals. This is currently being circulated and will be further developed during 2010. Animal protection law can only work if there is an increased awareness of the Children in Nanning look at rabbits on a street stall as the demand for domestic pets in China rises. RSPCA International In September 2009 the first draft law was published in Beijing. It was very ambitious, covering not only pets but working animals, research animals, captive wildlife in zoos and circuses, and farm animals. Separate chapters addressed animal transport and slaughter. The draft law captured the attention of the Chinese public and media and quickly became a controversial topic debated across the country. For some people the idea of applying the same standards of animal care across such a vast and economically diverse country seemed unrealistic. But many Chinese people welcomed the draft as a progressive move. Paul Littlefair, Senior Manager International Programmes says: “If such a law is enacted it will be the first time the state is sending a clear message to every citizen, that the way animals are treated matters.” needs of animals and an understanding of our responsibility for their care. In the long-term a change in attitudes among the young will be a driving factor. For this reason, RSPCA International has also launched a major education project with the China National Institute for Educational Research (CNIER), the country’s leading centre for implementing educational innovation and reform. The CNIER’s Moral Education Research Centre is working with the RSPCA to deliver teacher training and to produce teachers’ guides and textbooks. These aim to promote animal welfare education values such as respect, responsibility and kindness. More than 200 teachers from 15 cities and provinces are involved in the project. The RSPCA also funded a survey into the attitudes of Chinese secondary school science students towards animals and the results will be published in 2010. The first step for legislation is for the draft law to secure support at the National People’s Congress, China’s RSPCA, Wilberforce Way, Southwater Horsham, West Sussex RH13 9RS Tel : (44) 300 123 0373 Fax: (44) 303 123 0059 www.rspca.org.uk international@rspca.org.uk A charity registered in England and Wales, no. 219099. International parliament. There is no doubt that political support for progress in animal protection is growing. However, the pressures of uneven economic development and the diversity of cultural attitudes to animals present complex challenges ahead. China not only covers a broad geographical area but also has more than 50 minority nationalities. As the cases in ‘News from the UK’ on page 5 show, legislation is only as effective as its enforcement. In England and Wales the RSPCA’s inspectors and animal welfare officers play a unique role in enforcing animal protection legislation, through the Animal Welfare Act of 2006. The skills and experience of this specially trained body are highly regarded around the world and our inspectorate has worked with RSPCA International to deliver training and other support in more than 20 countries over the past decade. The RSPCA will continue to support China with the development of legislation and its eventual enforcement. Editor: Kasia Kilvington Production manager: Debra Austin Designer: Simon Lunn Production:RSPCA publications and brand