mnra email
Transcription
mnra email
Email May Not Seem Like a Big Deal… But It Is a Big Deal. • 2.9 Billion Email Accounts (not including spam) • 3X Facebook & Twitter Combined • Email is 100X Search Traffic Every Day 1. Not Doing Email Marketing • 76% of marketers today say they use email more now than they did three years ago. • 77% of consumers prefer email for marketing communication. • Do It Right. Give your customer what they’re looking for, when they’re looking for it. 2. One Size Fits All 3. Spend Too Much Time On Creative Context, not content, is king. • Spend 30% of time on creative; rest of time on list and offer. • Invest in a good system. • Use templates. Have plan. Have “On the Fly”. 4. Batch and Blast • Email is about permission. • Value & Relevancy outweigh frequency. • It’s NEVER about YOUR business. It’s ALWAYS about your CUSTOMER’S needs. 5. Exploit Events or Tragedies 6. Spamming For Sales • Don’t Abuse Customer’s Trust • People Read What Interests Them; Sometimes it’s an Email. • Spam is Bad, MMM’kay? (Cost borne by recipient). 7. Buy an Email List • Reputable ESP Won’t Allow It. • Negatively Affects Your CRM. Who is REAL Customer? • You Ruin Email For Everybody Else. • Leave These People Alone. They Didn’t Do Anything To You! 8. Don’t Manage Your Information Know Thy Customer! Age Gender Persona Occupation Purchase Behavior Where Did They Sign Up? How Can You Give THEM What THEY Want if You Don’t Know Who THEY Are? 9. “I’m on Social Media, I don’t need to be on Email” • Social Media and Email Work TOGETHER. • Calendar, Theme, and Channel Content • Build It Right From the Ground Up! 10. Not Listening to Feedback From Readers • Open Rates, Click Rates, Video Play Rates. That’s How Readers Talk To You. • Data, Data, Data • “Feedback is great for telling you what is wrong; it’s terrible at telling you what to do next”. “Two monologues don’t make a dialogue” –John Daly • Do you have other questions. • Do you want a copy of this presentation? • corey@PizzaLuce.com