Company profile

infrastructure services
Company profile
civil engineering
construction
landscaping
highways
utilities
infrastructure services
02. Connectel infrastructure services
civil engineering
construction
landscaping
highways
utilities
Contents
04. Our foundations
06. Key clients
07. People & structure
08. Environmental policy statement
09. Accreditations
10. Training
11. Our activities
13. Case study one - Olympic Park
14. Case study two - Redbridge Crossover
15. Case study three - Woodford VRS
17. Contact details
Connectel infrastructure services 03.
Our foundations
Here at Connectel we pride ourselves on providing
bespoke solutions to real day to day construction issues.
Our values sit at the core of everything we do. In addition
to challenging us to go the extra mile for our clients and
employees, these values ensure that we always operate
openly and honestly. At the centre of our business is client
focus and a determination to develop a bespoke offering
that responds directly to our customer needs. We have
developed a culture that enables us to respond quickly
and intelligently to change.
Our values:
• Safe operation
• Dedication
• Delivery
• Openness
• Listening
• Collaborative working
• Sustainability
The activities of Connectel Limited are grounded by the
structured management founded by Steve Hamilton
and built upon his 20 years experience working within
Highways Maintenance and Utility Installations Civils
Sector, maintaining a year on year growth in competitive
market, achieving the present day turnover in excess of £12
million, with a workforce of around 80 directly employed
and subcontracted operatives and staff. It was recognised
from the beginning that ‘quality’ of delivery was essential in
order to deliver clients, Highway authorities and the public
above their expectations. It was considered that a company
which achieved this status would be presented with the
opportunities for growth.
04. Connectel
Connectel telecommunications
04.
infrastructure servicescompany profile
In pursuit of this objective Connectel Limited has assembled
a highly competent delivery orientated team of mangers and
similar workforce. In order to maintain our standards and
products we recognise the need to:
• Invest in our people – keeping welfare, quality and safety in mind
• Utilising our workforce to focus upon clients requirements through delivery of quality work
• Understanding the importance of our future – developing collaborating arrangements and keeping an eye of the wider civils industry, establishing new clients, maintaining existing relationships, profitability managing the business and managing our environmental impact.
Although Connectel Ltd are a London based company with
our head offices base in Marshgate Lane and satellite depots
in Bristol and Preston, we have, through our network of
directly employed personnel and service providers a national
footprint, successfully completing projects as far as the north
east England, Scotland, Manchester and the North West and
the south west. This allows us to have the flexibility to secure
works in varying geography’s throughout the UK.
Key clients
Company
Project
1
Volker Highways
Contracted to complete both Construction and maintenance activities within the controlled site
of the Olympic Park incorporating, Significant Construction activities, Equipment maintenance,
Storage facility maintenance, Building Maintenance, Fabrication works and specialised new
build pipe array installations and deep drainage. Soft finishing and Landscaping, CCTV, Security
cameras & Cabling.
2
Amey
Major construction and Maintenance projects including: -Highway maintenance, diversionary
works, new paving Bitumen and concrete, Bridge repair / Maintenance (Medway). Provision of
competent Supervisors for Railtrack. Installation of VRS Traffic barriers, Rout proving and Duct
surveying, lighting (Fixed tunnel Lighting, Street lighting) Cabling.
3
Enterprise Mouchell
Major maintenance projects including Rotherhithe and Blackwall Tunnel Refurbishment. Culvert
works, Highway Surfacing, CCTV Security Cameras, Electrical & Telecommunications installations.
Fibre optic Installation Splicing testing & Maintenance. Cable Containment Tray work and box
trunking
4
Siemens PLC
A two Phase one off tendered project on behalf of Siemens PLC, to design and install the
external works for ANPR cameras, associated equipment and telecoms infrastructure at 46
sites throughout Lancashire for Lancashire Police. Fibre optic Installation Splicing testing &
Maintenance. Cable Containment Tray work and box trunking. Camera Infrastructure and
furniture (Bases, Tower Erection, Fixtures, Fittings and Security)
5
Fujitsu / Skanska
Planning Services Contract to Fujitsu / Skanska BT 21CN Organise and provide a full planning team
on behalf of Fujitsu / Skanska for the 21CN project. This involved a team of up to 30 ex BT planners
to plan administer and co-ordinate a multi variety of word packages in advance for the 400 plus
workforce. Fibre optic Installation Splicing testing & Maintenance. Cable Containment Tray work
and box trunking
6
Vital Services
(Ematics)
Turnkey telecommunications provision including, Planning of works, Execution including Fibre
optic Installation Splicing testing & Maintenance. Cable Containment Tray work and box trunking
Camera Infrastructure and furniture (Bases, Tower Erection, Fixtures, Fittings and Security)
7
Serco
Turnkey telecommunications provision including, Planning of works, Execution including Fibre
optic Installation Splicing testing & Maintenance. Cable Containment Tray work and box trunking
Camera Infrastructure and furniture (Bases, Tower Erection, Fixtures, Fittings and Security). Street
Furnature highway cabling installation and Maintenance.
06. Connectel infrastructure services
People & structure
The management team within Connectel Ltd is
firmly lead by the CEO Steven Hamilton. Based at the
company’s head office in Marshgate Lane. Steven being
the controlling mind for the company is supported in his
roll by Managing Director Brian Scott and a dedicated team
of very competent and capable managers and staff. The
company itself is split into two sub divisions, “Technical
Maintenance & Construction Services” & “infrastructure
Services”. The Sub-Divisions of the company are managed
by client with:
Technical Maintenance, Construction &
Infrastructure Services
Operations Director Christopher Scott, Directing a team
to manage the construction based clients on term and one
off type contracts, technical maintenance works & one off
competitive tendered work for these clients.
Support services
For all the company’s Chemical and analytical work
requirements Connecel Ltd employs the regular services of a
UKAS approved laboratory.
Finally in order to further enhance the company’s Health,
Safety, Quality & Environmental performance Connectel
Ltd employs the services of Independent Health and Safety
consultants.
We attribute our sustained growth to our dedicated workforce
always looking for more efficient ways of working ensuring we
give a cost effective service to our customers whilst remaining
competitive.
Technical Maintenance and Construction activities fit both
physically, technically and culturally with the type of works
being undertaken currently.
Although the two activities are technically different to one
another the company prides itself on our cross flexibility and
collaborative working techniques so as to ensure a seamless
package delivered to or customers and clients.
Connectel infrastructure services 07.
Health & safety, quality
& environmental
Safety is paramount within our organisation to the point
where all our supervisors hold IOSH managing safely. Our
CEO and Managing Director leads the way from the top level
of the company in Health, Safety, Quality & Environmental
Matters.
The company over the past 5 years has had no RIDDOR
reportable incidents. Our current performance year 2011
to date figure for accidents standing at one minor none lost
time.
Currently our 2012 AFR = 0
We ensure our safety performance is measured, by doing
this we can establish trend analysis and ensure corrective
action is taken and monitored for effectiveness
All incidents and accidents are invested looking at
causations these are investigated using either our own or in
some cases our client’s investigation procedures
The following items from the company’s reporting matrix:
•Workload measures
We monitor our workload measures based on the numbers of hrs worked within the company. We find this the most efficient way of reporting and comparing each contract we have.
08. Connectel infrastructure services
•Accident Data
Reporting All accidents (Major and Minor) First Aid Incidents and No treatment incidents number of days lost
•Other Incident Data
Specified Dangerous Occurrence, Other incidents Including significant property damage or loss, Environmental Incidents
•3rd Party Damage Data
Aimed predominantly at our infrastructure services workload we record all 3rd party damage incidents
•Environmental Measures
- Waste Data (Landfill / Recycling)
- Use of Natural Resources
- Energy Consumption data
- Fuel Usage Data
- Carbon Footprint
•Positive Reporting data
-Hazard
- Near Miss
- Unsafe Acts
- Company Suggestions
•Inspection trend analysis
Accreditations
ISO 9001 (Quality Management Systems) – Connectel’s Quality Management
System is accredited to ISO 9001
Achilles Building Confidence – Connectel has passed the Achilles Building
Confidence Audit Protocol (ID No 301312)
Contractors Health & Safety Assessment Scheme (CHAS) – Connectel have
recently submitted the CHAS questionnaire and are confident of accreditation
by January 2012
ISO 14001 (Environmental Management Systems) – Connectels Environmental Management
system falls in line with the requirements of ISO 14001. Connectel are looking to achieve full
accreditation of our EMS by June 2012 and have engaged the services of NQA as the awarding
body.
OHSAS 18001 (Health & Safety Management Systems) – Connectels Health & Safety
Management system falls in line with the requirements of HOSAS 18001. Connectel are looking
to achieve full accreditation of our SMS by June 2012 and have engaged the services of NQA as
the awarding body.
Connectel infrastructure services 09.
Training
Connectel Ltd has a structured training policy and processes
to make sure that all areas of training are planned, delivered
and reviewed. Some Specific training regimes within the
company are detailed as follows:
Mandatory training:
The mandatory training regime requirements with
Connectel Ltd are detailed within the company’s training
matrix. These include Abrasive Wheels, First Aid Save a life,
Manual Handling, Environmental Awareness, Health and
Safety Awareness, CSCS, SHEA. Such training elements are
mandatory for all manual staff and supervisors within the
company.
Job Specific training requirements are also detailed within
the training matrix each job title i.e. General operative Water,
General Operative Electric, General operative Gas, General
Operative Construction, General Operative Maintenance,
have their own mandatory training requirements according
to the real requirements of the job title.
In cases where restricted entry is required for our Gas and
Electricity maintenance works client training requirements
in line with (Gas SCO) (Electricity DNO Safety Rules)
requirements are followed.
Staff Development training:
In addition to the above and associated training requirements
of the company’s matrix, Connectel Ltd are currently
undergoing a Supervisor Enhancement Training package.
This bespoke training package has been designed
by ourselves and aims to enhance the supervisor’s
delivery and performance in the following areas:
•Effective Supervision (Delivering Safety for
the company),
•Hazard awareness, Identification & Elimination (See it sort it report it),
•Delivery (Safety Culture),
•Behavioural Safety Case Studies (Human Factors),
•Coaching and Mentoring, Risk Assessment awareness,
•Delivering tool box talks,
16. . Connectel
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Connecteltelecommunications
infrastructure servicescompany profile
•Environmental Awareness
•Management, Reporting Process
•Audit & Inspection This package initially rolled out in August 2011 and is expected to be completed by the end
of January 2012. To further enhance this we have had a
distance learning package developed for the supervisors to
take away and work through over a period of time.
Graduate Development Programme:
We have a graduate development programme in place which
is used to bring new graduates into the business. This gives
us the ability to mould and model our future managers in
line with the company’s beliefs and values. This is a 2 to 3
year development programme giving individuals the insight
of the company by working in all areas of the organisation
so gaining an overall understanding of the business. This
programme is used alongside succession planning to ensure
that we have suitable successors for management positions
to meet our current and future growth plans. We have found
this a refreshing exercise whish has benefited the company
greatly.
Performance Appraisals:
Performance appraisals are completed on a yearly basis for all
staff employed within the company. This is a formal process
which we adopted in June 2008. The appraisal not only covers
out direct employees but the process allows us to incorporate
any Subcontracting organisations we are employing at
the time. The appraisal itself covers the individual’s and
company’s performance (For the case of subcontracting
organisations) and takes approximately one hour to
complete. Preparation works in advance of the appraisal is
completed by the both parties. This is a standard type of proforma which acts as the discussion document for the main
appraisal. The performance is discussed initially focusing on
the positives and then moving to the areas where further
development is needed. The appraisal then moves to the
aspirations of the individual’s i.e. where they see themselves
in Three & Five years. From the aspiration discussions a
Personal Development Plan (PDP) is produced. The PDP is
then monitored by the company’s training department for
progress against completion.
Our activities
Within Connectel Ltd we have a diverse range of Capabilities
gained over our lifetime these include:
Project Management
•Construction to Plan
•Culvert Diversions
•Road Infrastructure
•Maintenance
•Planning
•Specialist Contractor (CDM)
•Live Fibre Optic Changeovers
Utilities Infrastructure
•Gas Infrastructure installation up to large diameter PE and Steel pipeline works
•Water Infrastructure installation
•Telecoms Infrastructure Installations and Maintenance
•Fibre optic Installation Splicing testing & Maintenance
•Electrical infrastructure installation (LV)
•Leakage investigation and control (Water – Gas)
•Electrical fault support works and correction
•Gas leakage surveying and correction
Technical Maintenance and installation
•Tunnel Maintenance
•Gabion Wall Maintenance
•Fault works
•Telecommunications & Fibre Optic repair and maintenance
•Building and street maintenance
•Storage facility maintenance
- Silo Maintenance
- Bund Maintenance
Construction Activities
•General construction activities
•Bespoke Concrete bases
•Minor civil works Deep Excavation Specialists / Confined Space Entry
•Specialist Brick & Block work
Controlled Environment / Restricted Access Maintenance
works (Explosive / Dangerous Atmospheres – Electrical
Hazards – Confined Space – Working at height)
•Gas Governor and compressor stations maintenance
•Electrical Substation Construction & Maintenance
•Water Pumping station Construction & Maintenance
•Rail Networks
•Deep Drainage / Confined Space
Pipeline / Steelwork Maintenance
•Protective coating specialists
•Corrosion protection specialists
•Shot Blasting
•Power Brushing
•Valve Maintenance
Finishing Landscaping
•Decorative stone works
•Topsoil
•Turf
•Full range of General and Specialist Reinstatement works
•Graffiti removal Brickwork treatment
•Specialist Painting and coating application
Engineering works
•Precision welding
•Precision Fabrication
•Steel Construction
•Cable Containment & Tray works
•CCTV Camera Erection
•Winch Maintenance testing and replacement
Connectel telecommunications
Connectel infrastructure
companyservices
profile 17.
11.
Case study one
Olympic Park (Blackwater)
Connectel were appointed a Tier 2 Contractor for Volker
Highways to deliver in a short space of time and within
a restricted works area, the Blackwater Foul Water
connection. The project works involved installing two
sewer runs of 300mmID vitrified clay. Augerboring was
the preferred method of installation of the pipes, as the
existing sewer manhole had a sacrificial concrete ring
of approximately 1m depth. The rout of the system was
such that it crossed the major highway for the Olympic
site and therefore the works could not impede the park
development.
The project consisted of Augerboring the 300mmID clay
pipe and the excavation and installation of the manholes
for the drainage run including the tie in to the main sewer
shaft. Excavations took place to allow a 7.5 M shaft to be
sunk in an area approximately 6 m� Which needed significant
coordination and engineering knowhow to enable the shaft
to be sunk with such limited space to work in. Due to the
nature and location of the works, the works was completed in
a restrictive programme.
A full confined space escape team was provided by Connectel
and confined space trained scaffolders where in place to work
within the live Thames Water sewer.
A problem arose and our client asked Connectel to help
stop an existing manhole from leaking, Connectel adopted
an innovative solution. The method was to inject a dual
combined product into the area behind the concrete ring of
the faulty manhole entry. The solution provided an effective
repair and saved the need for a further 4m deep excavation.
Connectel completed the project on time, working nights
to complete the project within the clients timeframe. and
works were well received by the client who awarded an the
management team with a Olympic Park recognition award.
Connectels trained staff liaised with Thames Water to
complete the works to the Thames Water specification as
Thames would ultimately adopt the completed sewer system.
The Ground water required treatment prior to discharge to
foul sewer, Connectel employed the services of their own
In House treatment specialists Pegasis (UK) Ltd who is part
of the Connectel Group of companies. Pegasis deployed
equipment to treat the groundwaters prior to disposal to the
Foul sewer.
Connectel infrastructure services 13.
fig 1
fig 2
Case study two
Redbridge Crossover
Connectel were contracted by AMEY to complete a
crossover at Redbridge roundabout.
The project works involved traffic management and the
installation of TWO crossover points to enable replacement
works on the existing bridge deck expansion joints at
Redbridge Flyover.
Initially the works took on a environmental prospective
ensuring Connectel were not going to disturb any of our
native species. Topsoils were identified for reuse and were
stored locally.
After the establishment of traffic management agreed in
conjunction with Transport For London (TFL) Connectel
commenced the enabling works.
fig 3
All excavation arisings were removed from site and sent to
a local recycling facility for processing and reuse. Connectel
measure the quantities of materials sent to Landfill and
recycling or exempt sites (fig 1).
The landscaping was completed and the subbase set in palce
in readyness for the final Asphalt waring course. And where
necessary connectel replaced road markings (fig 2).
In certain areas of the project Manholes were raised and
lowered to accomodate the ner surface levels (fig 3).
Temporary barriers were set in place in readyness for the
final pahse (fig 4).
14. Connectel infrastructure services
fig 4
Case study three
Woodford VRS
Connectel were contracted by Amey to complete the
installation of VRS barrier in a previously installed
crossover point barrier works at Woodford, after
previously completed bridge repair works. The barrier
system were semi – permanent, removable to enable
crossovers to be utilised in the future. The project works
involved the new installation of 240m continued length
of crash protection barriers.
Connectel established Traffic Management for the project,
the rout of the new barrier system was planned and the new
fixing points marked and drilled and excavated.
fig 1
Once the new fixings have set, Connectel Engineers
Inspected the integrity of the fixings as part of the in house
quality control arrangements.
New barriers set in place and fixed according the clients
specifications
The integrity of the transition coupling was tested and
inspected (fig 1).
fig 2
Final Internal Quality inspection of the VRS barriers (fig 2)
Soft Finishing ready for the final connections (fig 3)
fig 3
Connectel infrastructure services 15.
infrastructure services
Contact details
Steven Hamilton London office
Brian Scott Preston office
E: info@connectel.co.uk
T: +44 (0)208 534 5058
E: info@connectel.co.uk
T: +44 (0)1772 655855
Connectel
Unit 14 Marshgate Lane
London
E15 2NH
Connectel
8 Eastway Business Village
Oliver’s Place
Fulwood, Preston
PR2 9WT
www.connectel.co.uk
Connectel infrastructure services 17.
infrastructure services
www.connectel.co.uk