infrastructure services

infrastructure services
www.connectel.co.uk
infrastructure services
Company profile
civil engineering
construction
landscaping
highways
utilities
infrastructure services
02 | Connectel infrastructure services
civil engineering
construction
landscaping
highways
utilities
Contents
04. Our foundations
06. Key clients
07. Compliance
08. Accreditations
10. Training
11. Our services
12. Case study one - London Olympic Park
13. Case study two - VOSA Pavillion Lane Compound
14. Case study three - Hanger Lane Fire Main
15. Case study four - Eltham Tunnel Control Building
17. Contact
Connectel infrastructure services | 03
Our foundations
Connectel is an established and highly successful Utilities
Infrastructure, Highways Maintenance and Construction
contractor working on some of the most successful and
high profile private and public sector projects in the UK.
Our activities are grounded by a structured management
team led by Steve Hamilton, who has 20 years’ experience
working within the Highways Maintenance and Utility
Installations Civils Sector.
We pride ourselves on providing bespoke solutions to
construction projects and will always go the extra mile to
exceed both clients’ and public expectations. Our team
is highly competent and delivery-orientated, responding
directly to customers’ needs and reacting quickly and
intelligently to change.
Connectel maintains year on year growth in a competitive
market, with a present day turnover in excess of £12 million
and a workforce of around 80 directly employed and
subcontracted operatives and staff.
Our values:
• Safe operation
• Dedication
• Delivery
• Openness
• Listening
• Collaborative working
• Sustainability
04 | Connectel telecommunications
04.
infrastructure services company profile
Connectel is a London based company with satellite depots
in Bristol and Preston. We have completed projects as far as
northeast England, Scotland and the southwest, and have
the workforce and flexibility to secure and fulfill contracts
throughout the UK.
Key clients
Company
Project
1
Volker Highways
Connectel was contracted to complete both construction and maintenance activities within the
controlled site of the Olympic Park incorporating significant construction activities, equipment
maintenance, storage facility maintenance, building maintenance, fabrication works, specialised
new build pipe array installations, deep drainage, soft finishing and landscaping, CCTV security
cameras and cabling.
2
Amey
We have undertaken major construction and maintenance projects for Amey including highway
maintenance, diversionary works, new paving bitumen and concrete, bridge repair/maintenance
(Medway), provision of competent supervisors for Railtrack, installation of VRS traffic barriers,
rout proving and duct surveying, lighting (fixed tunnel lighting, street lighting) and cabling.
3
Enterprise Mouchel
Contracts include major maintenance projects including Rotherhithe and Blackwall Tunnel
refurbishment, Culvert works, highway surfacing, CCTV security cameras, electrical and
telecommunications installations, fibre optic installation splicing testing and maintenance, cable
containment tray work and several civil works packages.
4
Siemens PLC
Connectel completed a two-phase one off tendered project on behalf of Siemens PLC, to
design and install the external works for ANPR cameras, associated equipment and telecoms
infrastructure at 46 sites throughout Lancashire for Lancashire Police. Works included fibre optic
installation splicing testing and maintenance, cable containment tray work and box trunking,
camera infrastructure and furniture (bases, tower erection, fixtures, fittings and security).
5
Fujitsu / Skanska
Our planning services contract to Fujitsu / Skanska BT 21CN required us to organise and provide
a full planning team for the 21CN project. This involved a team of up to 30 ex BT planners
planning, administering and co-ordinating a variety of word packages in advance for the 400
plus workforce. Works included fibre optic installation splicing testing and maintenance, cable
containment tray work and box trunking.
6
Vital Services
(Ematics)
This turnkey telecommunications project included planning of works, execution including
fibre optic installation splicing testing and maintenance, cable containment tray work and
box trunking, camera infrastructure and furniture (bases, tower erection, fixtures, fittings and
security).
7
Serco
Another full turnkey telecommunications project including planning of works, execution
including fibre optic installation splicing testing and maintenance, cable containment tray work
and box trunking, camera infrastructure and furniture (bases, tower erection, fixtures, fittings and
security), street furniture highway cabling installation and maintenance.
06 | Connectel infrastructure services
Health & safety, quality
& environmental
Safety is paramount within our organization. Over the
past five years Connectel has had no RIDDOR reportable
incidents.
Currently our 2012 AFR = 0
We constantly measure our safety performance. By doing
this we can identify and ensure corrective action is taken.
All incidents and accidents are investigated using either our
own or in some cases our client’s investigation procedures.
• Workload measures
We monitor our workload measures based on the numbers
of hours worked within the company. We find this the
most efficient way of reporting and comparing each
contract we have.
•Environmental Measures
We record all of the following on every project:
- Waste data (landfill / recycling)
- Use of natural resources
- Energy consumption data
- Fuel usage data
- Carbon footprint
•Positive Reporting data
Individual project records also indicate any:
-Hazards
- Near misses
- Unsafe acts
- Company suggestions
•Inspection trend analysis
• Accident data
All accidents are reported (major and minor) including
first aid incidents, no treatment incidents and number of
days lost.
• Other Incident data
We record any specified dangerous occurrence, and other
incidents including significant property damage or loss, and
environmental incidents.
• Third Party Damage data
Aimed predominantly at our infrastructure services
workload, we record all third party damage incidents.
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Accreditations
ISO 9001 (Quality Management Systems) - Connectel’s Quality Management System is
accredited to ISO 9001
Achilles Building Confidence - Connectel has passed the Achilles Building Confidence
Audit Protocol (ID No 301312)
Contractors Health & Safety Assessment Scheme (CHAS) - Connectel recently obtained
accreditation from the Contractors Health & Safety Assessment Scheme (CHAS)
ISO 14001 (Environmental Management Systems) - Connectel’s Environmental Management
system falls in line with the requirements of ISO 14001. Connectel is looking to achieve full
accreditation of our EMS by June 2012 and have engaged the services of NQA as the awarding
body.
OHSAS 18001 (Health & Safety Management Systems) - Connectel’s Health & Safety
Management system falls in line with the requirements of HOSAS 18001. Connectel is looking to
achieve full accreditation of our SMS by June 2012 and have engaged the services of NQA as the
awarding body.
08 | Connectel infrastructure services
Training
Connectel has a structured training policy, with processes
to ensure all areas of training are planned, delivered and
reviewed effectively. Some specific training regimes within
the company are detailed as follows.
Mandatory training
Our mandatory training requirements are detailed within
the company’s training matrix. These include Abrasive
Wheels, First Aid Save a Life, Manual Handling, Environmental
Awareness, Health and Safety Awareness, CSCS and SHEA.
Such training elements are mandatory for all manual staff
and supervisors.
Job specific requirements are also detailed within the training
matrix, which describes the mandatory training required for
each job title.
In cases where restricted entry training is required for
Gas and Electricity maintenance works, client training
requirements are followed in line with Gas SCO and Electricity
DNO Safety Rules.
Staff development training
In addition to the above mandatory and job specific training
requirements, Connectel runs a Supervisor Enhancement
Training package. This bespoke training package has been
designed by ourselves and aims to enhance the supervisor’s
delivery and performance in the following areas:
• Effective Supervision
• Hazard awareness, Identification & Elimination
• Delivery
• Behavioural Safety Case Studies
• Coaching and Mentoring
• Risk Assessment awareness
• Delivering tool box talks
• Environmental Awareness
• Management
• Reporting Process
• Audit and Inspection
This package initially rolled out in August 2011 and was
completed by the end of January 2012. To further enhance
the training we developed a distance learning package for
supervisors to take away and work through over a period
of time.
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infrastructure services company profile
16.| Connectel telecommunications
Graduate development programme
We have a graduate development programme which gives
us the ability to mould and model future managers in line
with the company’s beliefs and values. This is a two to three
year programme giving individuals insight into the company
by working in all areas of the organization. The programme
is used alongside succession planning to ensure we have
suitable successors for management positions to meet our
current and future growth plans. We have found this to be a
refreshing exercise which has benefited the company greatly.
Performance appraisals
Performance appraisals are completed on a yearly basis
for all staff employed within the company. This is a formal
process, which we adopted in June 2008. The appraisal not
only covers direct employees but allows us to incorporate any
subcontracting organisations we are employing at the time.
The appraisal itself covers the individual or company’s (in the
case of subcontracting organisations) performance and takes
approximately one hour to complete.
Preparation in advance of the appraisal is completed by
both parties. This is a standard type of pro-forma that acts
as the discussion document for the main appraisal. The
performance is discussed initially focusing on the positives
and then moving to the areas where further development is
needed. The appraisal then moves to the aspirations of the
individual and from here a Personal Development Plan (PDP)
is produced. The PDP is then monitored by the company’s
training department for progress against completion.
Our services
Our staff and management teams offer a diverse range of
services and specialities across many areas. These include:
Project management
• Construction to plan
• Culvert diversions
• Road infrastructure
• Maintenance
• Planning
• Specialist contractor (CDM)
• Live fibre optic changeovers
Utilities infrastructure
• Gas infrastructure installation up to large diameter PE and steel pipeline works
• Water infrastructure installation
• Telecoms infrastructure installations and maintenance
• Fibre optic installation splicing testing and maintenance
• Electrical infrastructure installation (LV)
• Leakage investigation and control (Water – Gas)
• Electrical fault support works and correction
• Gas leakage surveying and correction
Technical maintenance and installation
• Tunnel maintenance
• Gabion wall maintenance
• Fault works
• Telecommunications and fibre optic repair and maintenance
• Building and street maintenance
• Storage facility maintenance
• Silo maintenance
• Bund maintenance
Controlled environment / Restricted access maintenance
works (Explosive / Dangerous atmospheres – Electrical
hazards – Confined space – Working at height)
• Gas governor and compressor stations maintenance
• Electrical substation construction and maintenance
• Water pumping station construction and maintenance
• Rail networks
• Deep drainage / Confined space
Pipeline / Steelwork maintenance
• Protective coating specialists
• Corrosion protection specialists
• Shot blasting
• Power brushing
• Valve maintenance
Finishing landscaping
• Decorative stone works
• Topsoil
• Turf
• Full range of general and specialist reinstatement works
• Graffiti removal brickwork treatment
• Specialist painting and coating application
Engineering works
• Precision welding
• Precision fabrication
• Steel construction
• Cable containment and tray works
• CCTV camera erection
• Winch maintenance testing and replacement
Construction
• General construction activities
• Bespoke reinforced concrete structures
• Minor civil works Deep excavation specialists / Confined space entry
• Specialist brick and block work
Connectel telecommunications
Connectel infrastructure
companyservices
profile |17.
11
Case study one
London Olympic Park
Client: VOLKER HIGHWAYS
Value: £14,000,000 +
Date: Sept 2008 - Oct 2012
Over the four years prior to commencement of the Olympic
Games, Connectel Ltd was contracted by Volker Highways as
a tier 2 contractor to the overall management delivery team,
CLM. Connectel successfully completed many temporary and
permanent works packages during this period. We also had
a number of core maintenance/small-works crews operating
throughout the project as well as during both the Olympic and
Paralympic Games.
Schemes completed included;
- Hockey drop off and lifeline roads inclusive of a 720m2 concrete retaining wall
- 1200m2 reinforced concrete lagoon for storage and re-use of all site run off waters
- The Basketball Arena ground works
- The South Plaza entrance and coach park
- The North Plaza entrance – construction phase
- Search + screen buildings at all entrances
- Hard landscaping projects throughout the park
- Design, installation and maintenance of landscaped areas
- Blackwater deep drainage project
- Maintenance/emergency response teams during the Olympic and Paralympic Games.
12 | Connectel infrastructure services
Connectel maintained a very good supply chain relationship,
not only with Volker Highways but also with CLM, who noted
that we consistently delivered quality workmanship whilst
meeting some very demanding timescales. Our compliance to
the high level of HSEQ expected on the Olympic Park build was
also recognised, with several monthly awards being received
by both our management and operative teams.
Case study two
VOSA Pavillion Lane Compound
Client: Enterprise Mouchel – working with Transport for London
Value: £162,000
Date: Nov 2012 - Jan 2013
Connectel Ltd was approached by our client Enterprise
Mouchel to design and build an office/compound for the use
of VOSA and the Metropolitan Police. Connectel carried out
a topographical survey on the site, which was a banked grass
verge with several redundant concrete barrier posts, and
produced a design drawing proposal. Our design reduced the
area down to existing carriageway level, leaving a 1:3 sloped
bank around the site footprint, ready for the office building
and car park. The car park area was designed and installed
using open cell paving, which provided not only a financial
saving for the client but a finish which blended with the
surrounding area.
- Installation of 2.4m high Paladin weld mesh security fencing and sliding gates
- Completion of soft landscaping around the finished site.
Connectel provided a fully project managed service from
design to completion. Tasks undertaken by Connectel during
the project were:
- Excavation and profiling of the site
- Installation of drainage including cesspool
- Electrical works – ducting, cabling and installation of feeder pillar
- Street lighting
- Water service and connections
- Set out and installation of reinforced concrete pad foundations for the pre-fabricated office
- Supply and establishment of the pre-fabricated office through a supply chain partner
- Backfill and final reinstatement of hard landscaping
Connectel infrastructure services | 13
Case study three
Hanger Lane Fire Main
Client: AMEY
Value: £275,000
Date: Jan - Mar 2012
Connectel Ltd was asked to design and build a new fire main
system in the Hanger Lane tunnel on the A40 in West London.
Connectel carried out all elements of works from design,
planning and construction to testing the new mains, one at
each portal. It was designed to be an electro-fusion welded
HDPE pipe under the carriageway and insulated stainless steel
pipe above ground, with flanged connections at the change
points.
The mains connection point into the Thames Water network
was above the tunnel on the exit/entry slip roads. These had to
be excavated across to the tunnel retaining wall. The wall was
then diamond core drilled and the main was fixed to the tunnel
wall at high level down to 1m below the footway. The stainless
steel pipe was secured with chemically anchored bolts, which
successfully passed pull-off tests prior to the main being
installed. During tunnel closures the mains were laid across the
A40 carriageway into the central reservation where a bespoke
double fire hydrant outlet point and cabinet were installed.
The new fire main system was then pressure tested and
chlorinated before Thames Water made the final connection
into their network to commission the new mains.
14 | Connectel infrastructure services
All works were carried out during night time hours to reduce
disruption to commuters, and as consideration was also given
to local residents regarding noise levels, we were left with a
very small working window. Even with these constraints the
project was delivered successfully as per our programme of
works and below the client’s budget.
Case study four
Eltham Tunnel Control Building
Client: Enterprise Mouchel
Value: £170,000
Date: June - Sept 2012
As part of the Enterprise Mouchel supply chain, Connectel
was awarded a works package to construct a control building
on behalf of Transport for London at Eltham tunnel. The
scheme was to establish a new control building above the
tunnel to house all of the electric and data cables associated
with its operation. We also undertook civil works to
reconstruct the carriageway around the new structure.
Connectel completed the scheme on budget and ahead of
the scheduled programme end date, with no reportable
HSEQ issues. The high standard of workmanship was
recognised not just by Enterprise Mouchel but also by
Transport for London who thanked the Connectel team for
a “job very well done”.
The works involved several challenges which were all met and
dealt with successfully. One problem was the added weight
of a new building on the tunnel roof; this was overcome
by the innovative use of structural polystyrene to replace
excavated materials to balance out the extra loading. The
existing waterproof seal of the tunnel roof had to be broken
to allow access manholes to be built around the 18 no. core
holes which were diamond core drilled through the 1m thick
roof slab. This was done to enable all power and data cabling
to be connected to the tunnel from the control building. This
had to be done without damaging the reinforcing bars or the
integrity of the slab, and most importantly reinstating the
waterproofing layers so as to prevent any future damage. The
core holes also are directly above the carriageway of the A2
Rochester Way.
Connectel infrastructure services | 15
infrastructure services
Contact
Steven Hamilton London office
Brian Scott Preston office
E: info@connectel.co.uk
T: +44 (0)208 853 4115
E: info@connectel.co.uk
T: +44 (0)1772 655855
Rear of Thames Bank House
Tunnel Avenue
Greenwich
London SE10 0PA
Connectel
8 Eastway Business Village
Oliver’s Place
Fulwood, Preston
PR2 9WT
Chris Scott London office
Operation Director
E: chris.scott@connectel.co.uk
T: :+44 (0)208 853 4115
Connectel
Rear of Thames Bank House
Tunnel Avenue
Greenwich
London SE10 0PA
www.connectel.co.uk
Connectel infrastructure services | 17