docFiber to the Home Sallisaw Municipal Authority Sallisaw, Oklahoma
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Fiber to the Home Sallisaw Municipal Authority Sallisaw, Oklahoma
www.diamondnetok.com Fiber to the Home Sallisaw Municipal Authority Sallisaw, Oklahoma Strengths and Limitations of FTTH Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾ULTIMATE IN BROADBAND TECHNOLOGY ¾Delivers Video, Voice and Internet on a single fiber to each premise ¾Clearer video ¾Clearer phone service (louder) ¾Faster Internet speeds ¾No practical limit on capacity once the fiber is in the network (available bandwidth determined by electronics) •Electronics upgradeable without additional construction Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾Amazing network speed both Intranet and Internet ¾No modems required for Internet service ¾Can use existing coax for video in customers homes ¾Fiber network can be installed in power zone of utility •Sallisaw utilized both power and communications zones ¾All outdoor electronics and splices are enclosed and protected from weather (less outdoor maintenance) Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾Fiber can support advanced entertainment services •More capacity for Video on Demand •More capacity for High Definition Video •Supports symmetrical bandwidth for Internet (dependent upon vendor equipment) •Sallisaw system capable of supporting up to 500MB to any individual subscriber. Upgrades to 1 GB expected in coming years. Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾A fiber network can generate new ways to work •Internet based business from home •Telecommuting from home •Video conferencing ¾Can generate new services in community •Video on Demand •Remote monitoring of medical patients •Security services Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾Economic Development ¾Competition leading to reduced costs or more value for your dollar ( Sallisaw less cost and more value) ¾Announcing can generate instant community approval (Sallisaw) ¾Local operation and smaller scale leads to improved customer service Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾Generates excitement with new services (Sallisaw) •Video on Demand •More video channels •High definition programming •Faster Internet •More phone features •Extended calling areas to eliminate long distance charges Sallisaw Municipal Authority APPA Broadband Conference Strengths of FTTH System ¾Outside plant can be constructed quickly. Sallisaw was constructed in 10 months. (100 miles) ¾Remote provisioning of all services •Connections, disconnects and adding or deleting services all from office. ¾Establishes a broadband presence at the electric meter •Future automated meter reading Sallisaw Municipal Authority APPA Broadband Conference UNMATCHED TECHNICAL CAPABILITY (Local Cable Co.) Major MSO (e.g. Comcast) DiamondNet HFC HFC FTTP 450MHz 750MHz 870MHz Video Channels 74 70 - 75 80 + Video-on-Demand No Yes Yes High Definition No Yes Yes Internet Downstream 512Kbps 4-6Mbps Up to 100Mbps Internet Upstream 128Kbps 512Kbps Up to 100Mbps No1 No Yes Performance Dimension Network Type Network Capacity Bundle Local Phone Sallisaw Municipal Authority APPA Broadband Conference Limitations of FTTH System ¾Technology limitations? Is there any? •Interoperability between the vendors •Each system has different features Sallisaw Municipal Authority APPA Broadband Conference Limitations of FTTH System ¾COST •Sallisaw has invested $7 million in DiamondNet •15 year bond issue •Sallisaw cost for outside plant = $3 million •Cost per passing $754 (4,133 premises passed) •Sallisaw costs to connect each customer = $739 (gateway and power supply only) ¾If right for your community is cost a limitation? •You must decide Sallisaw Municipal Authority APPA Broadband Conference Limitations of FTTH System ¾Fiber Management can be costly and complicated Sallisaw invested $20,000 in fiber management software and training ¾Learning Curve for operations personnel •Learning curve for Sallisaw was steep in beginning •Sallisaw limited on employee knowledge of business but we learned quickly •Sallisaw teamed consultants with employees to fasttrack learning before and after launch Sallisaw Municipal Authority APPA Broadband Conference Limitations of FTTH System ¾Construction •Aerial Construction •Could require significant make ready work on power lines. Moving lines, new poles, etc… •Could require negotiations for pole attachments •Underground Construction? •Rock •Lawns •Street bores •Railroad bores and permits Sallisaw Municipal Authority APPA Broadband Conference Rationale For Selecting FTTH System ¾More expensive in the short run, but solid long-term financials (Sallisaw) ¾Operational simplicity (once learned) and reliability •Sallisaw system has run itself since launch ¾Eliminates additional construction •30-50 year life of the plant (fiber) •Upgrade electronics, not the fiber plant ¾Instant improvement over existing services Sallisaw Municipal Authority APPA Broadband Conference Rationale For Selecting FTTH System ¾TRIPLE PLAY- Major competitive advantage •Sallisaw triple play $89.95 per month •Basic telephone with expanded calling area, call waiting, caller ID and 3-way calling •Digital basic video package (91 channels) •1MB symmetrical Internet connection •Access to VOD and PPV ¾Additional services available ¾Additional movie channels ¾High Definition programming and Video on Demand Sallisaw Municipal Authority APPA Broadband Conference What went well in Sallisaw ¾TEAMWORK. •Staff and consultants worked well with each other •Consultants looked out for Sallisaw ¾EXCELLENT CONTRACTORS •No change orders on construction of outside plant •Limited change orders on other aspects (Headend) •Limited complaints form citizens related to construction ¾Limited make ready work on power lines Sallisaw Municipal Authority APPA Broadband Conference What went well in Sallisaw ¾Stayed on schedule, excellent weather during winter ¾STAYED WITHIN BUDGET !! ¾Community support was tremendous ¾Support of Board of Trustees ¾No negative publicity from incumbents ¾Customers generated by word of mouth (No advertising) Sallisaw Municipal Authority APPA Broadband Conference Bumps in the road ¾Learning curve of technicians ¾Video on Demand delay ¾NASRAC (Motorola) •Sallisaw was one of first launches in United States. ¾Headend Building site selection ¾Local 911 connection to county 911 system Sallisaw Municipal Authority APPA Broadband Conference Bumps in the road ¾Customer waiting list- Yes it is a bump in the road, but a nice problem to have. •Routinely booking 45-60 days in advance •Making sure we do connections correctly •Customers understanding wait. •Monitoring closely Sallisaw Municipal Authority APPA Broadband Conference Photos Sallisaw Municipal Authority APPA Broadband Conference DiamondNet Headend Building Sallisaw Municipal Authority APPA Broadband Conference Headend Equipment Room Sallisaw Municipal Authority APPA Broadband Conference Headend Equipment Room Sallisaw Municipal Authority APPA Broadband Conference Black Diamond Switch and Headend Core Sallisaw Municipal Authority APPA Broadband Conference DiamondNet Computer Network Sallisaw Municipal Authority APPA Broadband Conference Fiber tap point Sallisaw Municipal Authority APPA Broadband Conference Field Core Sallisaw Municipal Authority APPA Broadband Conference Field Core Sallisaw Municipal Authority APPA Broadband Conference Gateway Installation Sallisaw Municipal Authority APPA Broadband Conference Sallisaw Municipal Authority APPA Broadband Conference
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