2002 Results - Analyst Meeting
Transcription
2002 Results - Analyst Meeting
ČESKÝ TELECOM 2002 RESULTS Analyst Meeting 2003 Prague March 28, 2003 ČESKÝ TELECOM does not accept liability for any misprints and other errors CAUTIONARY STATEMENT: Any forward-looking statements concerning future economic and financial performance of CESKY TELECOM, a.s. contained in this Presentation are based on assumptions and expectations of the future development of factors having material influence on the future economic and financial performance of CESKY TELECOM, a.s. These factors include, but are not limited to, public regulation in the telecommunications sector, future macroeconomic situation, development of market competition and related demand for telecommunications and other services. The actual development of these factors, however, may be different. Consequently, the actual future results of economic and financial performance of CESKY TELECOM, a.s. could materially differ from those expressed in the forward-looking statements contained in this Presentation. 2 Analyst meeting 2003 Hosted and presented by Juraj Šedivý Executive Vice-President and CFO • CFO since September 2001 • Joined Český Telecom in 1997 • CFO of Globtel between 1996 and 1997 • Controller at Johnson & Johnson Consumer Products in Czech/US between 1992 and 1996 • MBA degree from Rochester Institute of Technology • Certified Management Accountant • Masters degree in Mechanical Engineering Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 4 ČESKÝ TELECOM in 2002 Overall market environment • Political & Macroeconomic environment, floods • Regulatory environment • Competition - FOLO, MOLO / local, intl. ČTc strategy • Protect revenues via customer approach • Focus on data, internet & customer solutions • Take add. cost efficiency measures • Investment efficiencies • Focus on margins & cash flows Key achievements in 2002 improved EBITDA margin growth of FCF reduced CAPEX Stable outlook for 2003 5 Key events •• New New tariff tariff structure structure introduced introduced –– February February 2002 2002 •• 100% 100% Digitalization Digitalization –– June June 2002 2002 •• CS CS introduced introduced as as of of 11 July July 2002 2002 •• Domestic Domestic bond bond program program & & bond bond issue issue CZK CZK 33 bn bn /4.55%/3 /4.55%/3 years years –– July July 2002 2002 •• Regulator Regulator canceled canceled initial initial CTc CTc ADSL ADSL offer offer •• Floods Floods in in August August 2002 2002 -- Approx. Approx. 120,000 120,000 lines lines were were temporarily temporarily out out of of order order -- Quantification Quantification and and settlement settlement of of insurance insurance claim claim are are ongoing ongoing -- Overall Overall damage damage will will not not have have material material impact impact on on the the company‘s company‘s financials financials •• Renumbering Renumbering of of fixed fixed line line and and mobile mobile networks networks in in the the CR CR –– Sept. Sept. 2002 2002 •• Mobile Mobile penetration penetration in in the the CR CR 84% 84% at at the the end end of of 2002 2002 •• Privatization Privatization 6 Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 7 Political & Macroeconomic environment •• General General Elections Elections -- coalition coalition led led by by Social Social Democrats Democrats since since July July 2002 2002 •• EU EU entry entry -- legislative legislative compliance compliance with with EU EU seems seems aa priority, priority, entry entry expected expected in in 2004 2004 •• Privatization Privatization -- canceled canceled in in Dec Dec 2002, 2002, re-start re-start expected expected in in 2004/2005 2004/2005 •• Minority Minority Shareholders’ Shareholders’ Rights Rights -- Constitutional Constitutional court court ruled ruled that that acquisition acquisition of of aa majority majority stake stake via via privatization privatization constitutes constitutes obligation obligation to to buy buy out out minorities minorities •• Public Public debt debt levels levels worry worry but but economy economy seems seems healthy: healthy: 1) -- GDP GDP growth growth remains remains in in black black figures: figures: 2.0% 2.0% in in 2002 2002 1)1) -- Unemployment Unemployment relatively relatively high high 9.8% 9.8% at at the the end end of of 2002 2002 -- Inflation Inflation still still decreasing: decreasing: 1.8% 1.8% (2002 (2002 vs. vs. 2001) 2001) -- Relatively Relatively strong strong Czech Czech Koruna Koruna Preliminary estimate 8 Regulatory environment •• CTO CTO has has addressed addressed number number of of significant significant issues issues as as independent independent regulator regulator since since July July 2000: 2000: -- Interconnection Interconnection charges charges (to (to fixed fixed networks, networks, to to mobile mobile networks) networks) -- Internet Internet interconnection interconnection -- CS CS // CPS CPS // NP NP prices prices -- Tariffs Tariffs -- LRAIC LRAIC replaced replaced historical historical allocations allocations of of costs costs methodology methodology -- CTO CTO under under pressure pressure from from telco telco operators operators for for lack lack of of transparency transparency in in decisions decisions -- Attempt Attempt to to reach reach consensus consensus on on ADSL ADSL •• LLU LLU expected expected to to become become part part of of the the Telco Telco Act Act amendment amendment in in 2003 2003 9 Czech telco market dynamics •• Mobile Mobile market market -- outperforms outperforms EMEA EMEA peers peers (YE02 (YE02 penetration penetration 84%) 84%) •• Fixed Fixed line line market market -- competition competition focused focused predominantly predominantly on on business business segment segment •• 77 OLOs OLOs entered entered the the market market with with CS CS and and 44 with with CPS CPS •• Fixed-line Fixed-line penetration penetration -- stable stable for for 3-4 3-4 years years (approx. (approx. 36% 36% at at YE02) YE02) •• Internet Internet -- increase increase in in both both PC PC and and Internet Internet penetrations, penetrations, competitive competitive but but dynamic dynamic segment segment •• Regulatory Regulatory decisions decisions -- driver driver for for interconnection interconnection prices prices to to fixed fixed line line and and mobile mobile networks networks and and to to internet, internet, and and CS CS // CPS CPS prices prices 10 Fixed telco competitive environment Before 2001 Data & internet - competition LD & ILD voice – VoIP, VSAT, call back Key fixed line competitors 1 January 2001 Czech telco market opened 1 July 2002 CS introduced 1 January 2003 CPS & NP introduced 2003 LLU expected 11 Development of F/M penetration 84 67 42 36 37 37 37 36 19 9 1998 1999 2000 2001 2002 12 Voice Market: F-M and M-M competition 10.8 90.9 12.2 97.9 96.8 2001 2002 Český Mobil 8.2 T-Mobile Eurotel ČTc 2000 2001 2002 Number of Customers (in mil.) 2000 Revenues (in CZK bn.) Note: Alternative fixed line operators are not included – fin.& oper. data are not available Source: Company data 13 Household Equipment in the Czech Republic 100 90 80 70 60 % 50 40 30 20 10 0 Household penetration Normální telefonní linka Fixed line Mobilní Mobiletelefon Osobní PC počítač Kabelová televize CATV Internet Internet 3/01 6/01 9/01 12/01 03/02 06/02 09/02 12/02 Source: Omnibus, NFO AISA, 2002. 14 Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 15 Fixed-line Operational Overview 2001 2002 Chg. 3,842 3,661 (5%) of which ISDN channels (thous.) 261 389 49% Internet users (thous.) 481 702 46% Employees (thous.) 15.2 13.7 (10%) Lines per employee 253 267 6% 95 100 37 36 Number of fixed lines (thous.) Digitalisation in % Penetration of population in % 16 Telephone Lines, Digitalisation (telephone lines in thous., digitalisation in %) 3,734 64% 1998 3,839 77% 3,854 86% 3,842 3,661 95% 100% 2001 2002 100% digitalization at the end of June 2002 Analogue Digital 1999 2000 Note: Total number of telephone lines incl. ISDN channels 17 Tariffs •• •• 33 tariff tariff programs programs are are regulated regulated by by CTO CTO New New tariff tariff structure structure introduced introduced in in Feb Feb 02: 02: Home Home and and Business Business tariff tariff programs; programs; higher higher monthly monthly fees fees incl. incl. free free credits, credits, lower lower call call rates rates F2F F2F and and F2M F2M and and internet internet dial-up dial-up access access •• No No changes changes in in 2003 2003 •• Tariffs Tariffs re-balanced re-balanced except except for for monthly monthly fees fees •• AD AD remains remains an an issue issue •• Non Non regulated regulated tariff tariff programs programs make make room room for for effective effective tariff tariff changes changes Monthly Fees (in CZK) 399 399 Regulated standard tariffs Business Home 299 299 Business free credit Home free credit 225 175 175 135 100 100 1998 100 90 1999 2000 2001 2002 90 2003 18 Traffic - significant changes Other Internet F2M ILD LD Local % of total outgoing minutes in 2002 2% 48% 4% 2% 13% 31% 1998 1999 2000 2001 2002 19 ISDN services 389 •• Attractive Attractive pricing pricing helped helped growth growth in in ISDN ISDN channels channels in in 2002 2002 •• Penetrated Penetrated mainly mainly in in business business segment segment •• ISDN ISDN adds adds were were mostly mostly generated generated by by migration migration from from PSTN PSTN to to ISDN ISDN •• Increased Increased Internet Internet traffic traffic on on newly newly migrated migrated ISDN ISDN lines lines •• Increasing Increasing residential residential Internet Internet penetration penetration should should turn turn into into aa key key driver driver of of ISDN ISDN growth growth ISDN channels (in thous.) 261 122 57 17 1998 1999 2000 2001 2002 20 IOL/Quick Internet Users (in thous.) 702 Quick IOL 481 185 22 1998 45 1999 Note: Paid (IOL) and free (Quick) Internet access 2000 2001 2002 21 21.8 267 253 20.1 17.3 222 15.2 13.7 191 171 1998 1999 2000 2001 2002 Lines per Employee Number of Employees (in thous.) Employees & Efficiency 22 New customer segmentation Business solutions group • 140 government clients • Integrated solutions • Connectivity Corporate segment Business segment Residential segment • Covering TOP 1,600 largest clients • majority uses data solutions • alternative offers from OLO • Strong competitors GTS, Aliatel • Data VPN development partly covering long distance traffic •Alternative means ( facilities) facilities) for company communication • All business clients including SOHO • Frequent contact by competition • The most threatened segment by CS a CPS • Main competitor Aliatel • Major potential market for ADSL (Revenues (Revenues ) •Covering all individual clients – households • Growing internet penetration of households • Responsive to CPE initiativesmobile substitution • DialDial-up connection to internet • Major potential market for ADSL ( # lines ) • Main competit. competit. TELE2 23 Fixed line services - Strategy for 2003 • Revenue Retention at Voice Services Evolution of strategy • Revenue Growth Strategy focused on - Internet penetration stimulation (ISDN) - Data services (ADSL, IP Call, Frame Relay, etc.) Product and technology focus • Integrated customer solutions • Partnerships / alliances • Divisional Operational excellence • Call Centre Optimatisation – Active Sales Channel Customer focus – Value Added • Sales efficiency through sales Channel Optimatisation 24 Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 25 Consolidated Financial Overview Revenues Operating Costs excl. D&A EBITDA Depreciation & Amortisation EBIT Net interest & Other charges EBT Net Income EBITDA Margin in % 2001 55.9 28.7 27.2 17.0 10.1 1.3 8.8 6.1 48.6 2002 52.9 26.7 26.2 19.1 7.1 1.0 6.1 4.3 49.5 Chg. (5%) (7%) (4%) 12% (30%) (28%) (30%) (30%) Loans & Overdrafts CAPEX 27.0 18.9 22.0 11.3 (18%) (40%) Note: consolidated, audited under IFRS, in CZK bn. 26 Revenues, EBITDA, EBITDA margin (in CZK bn.) 57.2 55.9 51.9 48% 50% 52.9 45.9 47% 49% 49% EBITDA margin 25.7 26.7 27.2 26.2 22.2 Revenues 98 99 00 Note: consolidated, audited under IFRS EBITDA 01 02 98 99 00 01 02 27 Revenue Breakdown 2001 8% 38% 10% 13% 26% Other 1) (+15%) Eurotel consolidation (-1%) Data, Internet, ISDN & VAS (+37%) Subscr. Charges (+46%) Rev. from operators (-34%) CZK 55.9 bn. 1) 9% Call Revenues (-35%) 25% 7% 2002 -5% Other includes Connection charges, Equipment, Leased lines & Other Revenues Note: audited under IFRS 26% 14% 5% 20% CZK 52.9 bn. 28 PSTN Subscription & Call Revenues 28.4 -15% 24.2 21.2 13.7 10.6 7.3 2001 Subscription (+46%) 2002 Call revenues (-35%) Note: unconsolidated, audited under IFRS (CZK bn.) • Tariff change in Feb 2002 monthly rentals include free call credits – one-off effect on PSTN call and subscription revenues distribution • No. of lines down by 5% to 3.6 mil. while ISDN channels up by 49% to 389 thous. as of 2002 • Revenues from ISDN lines reported within revenues from data services • Cheaper tariffs increased internet dial-up traffic from 39% to 48% of total outgoing traffic in 2002 29 Revenues from other network operators (CZK bn.) 3.9 - 34 Domestic operators % 1.9 2.6 1.1 2.0 2001 International (-27%) Note: unconsolidated, audited under IRFS 1.5 2002 Domestic (-41%) • Decrease in interconnect prices to fixed networks • Mobile penetration increased from 67% to 84% - more M2M calls International operators • Strength of CZK • Further decline in settlement rates • Very competitive segment 30 Data, ISDN, Internet and other services (CZK bn.) 7.3 5.3 % 7 +3 0.4 • IOL/Quick users up 46% to 702 thous. • Revenues up 55% to CZK 429 mil. • IOL recognized quality provider 0.3 4.5 2.9 Internet • Channels up 49% to 389,000 Internet • Revenues up 55% to CZK 4,509 mil. ISDN • Reduced prices & aggressive marketing Other 2.1 ISDN 2.4 Other 1) • Revenues up 11% • Declining prices for DNS 2001 1) 2002 Other includes DNS, Data transm., VAS and other telephony Note: Unconsolidated, audited under IFRS • Increasing demand for VAS 31 Leased Line Revenues (CZK bn.) 2.4 + 12% 2.7 • Growth driven by wholesale segment • Competitive mkt. in retail • Customer move from classic voice services to leased line & data services • Declining prices 2001 Note: unconsolidated, audited under IFRS 2002 32 Eurotel - consolidation (CZK bn.) 14.0 -1% 13.9 • Total number of users up by 20% to CZK 3,891 thous. • Number of net adds down by 39% to 653 thous. users • Interconnection prices to mobile networks down to CZK 3.66/min at the end of 2001 • Increasing M2M traffic • Highly competitive 3-operator market 2001 2002 • VAS and data usage continued to rise 33 Operating Cost Breakdown 2001 3% 2002 - 7% Staff (+0%) 3% 26% Material (-8%) 26% 9% 36% CZK 28.7 bn. Note: Legend is yoy % change in absolute values Consolidated, audited under IFRS 21% 28% 7% Payments to network operators (-23%) Equipment & material COS (-26%) 40% Energy, Repairs, Mainten & Other (+3%) CZK 26.7 bn. 34 Payments to other network operators (CZK bn.) 7.4 -2 3 % Domestic 5.7 4.9 • CTO set lower interconnect fees for both F&M networks • F2M outgoing traffic down by 2% to 530 mil. minutes • Increasing M2M traffic 3.9 2.5 2001 International (-28%) Note: consolidated, audited under IFRS International 1.8 2002 • Termination rates declines • Outgoing intl. traffic from ČTc network down by 14% to 205 mil. minutes • Strength of CZK Domestic (-20%) 35 Employees 15,194 ČTc - 10 13,717 • Consolidated Staff cost yoy 0% at CZK 7.6 bn. % • Changing structure of employees at CTc Eurotel • Fixed line efficiency increased 6% to 267 lines per CTc empl. + 1% 2,420 2001 2,447 • Eurotel’s efficiency up 19% to 1,590 mobile users per ET empl. 2002 36 Balance sheet 2001 2002 Chg. Fixed Assets Current Assets - Cash and cash equiv. 1) Total Assets 140.8 18.3 7.5 159.1 131.2 25.1 15.3 156.4 (7%) 38% 104% (2%) Equity - share capital - reserves Liabilities - Debt 107.0 32.2 74.8 52.0 27.0 111.3 32.2 79.1 45.0 22.0 4% 0% 6% (13%) (18%) 18% 6% Net gearing 2) 1) incl. Held-to-maturity investments and Available-for-sale investments 2) Net gearing = (Interest bearing debt – cash & cash equivt.) / Equity Note: figures in CZK billion, consolidated, audited under IFRS 37 Debt & Gearing 39 Interest bearing debt 37 Gross & Net gearing 43% 33 32 38% 28 32% 27 26 35% 25% 22 20 29% 20% 25% 18% 7 6% 98 99 Debt 00 01 Net debt 02 98 99 Gross gearing Note:Gross gearing = Interest bearing debt / Equity Net gearing = (Interest bearing debt – Cash and cash equivalents) / Equity 00 01 02 Net gearing 38 CAPEX (CZK bn.) 18.9 - 40 Fixed line CAPEX • Regulatory driven CAPEX: CS, CPS & NP, renumbering, 100% digitalization as precondition of implementation of regulatory requirements • Business driven CAPEX: network maintenance CAPEX, streamlining of processes, new services; based on efficiency requirements % 5.0 11.3 2.6 13.8 8.7 2001 ČESKÝ TELECOM (-37%) 2002 Eurotel CAPEX: Eurotel (-49%) • Business driven CAPEX • No UMTS investments Note: Capex as per balance sheet, consolidated, under IFRS 39 Cash Flow Net cash from operating activities Net cash used in investing activities - purchase of PPE - purchase of intangible assets - marketable securities 1) - other 2) Free cash flow 3) Net cash from financing activities Effect of exchange rate changes 2001 2002 Chg. 22.5 21.4 (5%) (11.4) (12.7) (5.2) 5.6 0.9 (13.6) (9.1) (2.0) (4.0) 1.4 20% (29%) (61%) (171%) 53% 5.5 11.7 112% (7.6) (0.1) (4.6) 0.0 (39%) n/m 1) Sum of cash purchase of and proceeds from marketable securities 2) Proceeds from sale of Tang. fixed assets, Purchase of investments and Interest received 3) Net cash from operations – Net cash used in inv. activities excl. Marketable securities Note: figures in CZK billion, consolidated, audited under IFRS 40 Cash from investing activities & FCF (in CZK bn.) Net cash from investing activities 1) Free cash flow 2) 11.7 33.2 4.1 18.1 16.9 99 Purchase of PPE 00 5.5 00 01 17.0 9.7 98 5.6 01 Purchase of intangible assets 98 99 02 02 Other 3) (15.7) 1) Excluding marketable securities 2) Net cash from operating activities – Net cash from investing activities excl. marketable securities 3) Proceeds from sale of tangible fixed assets and Interest received Note: Consolidated, audited under IFRS 41 Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 42 Analyst Presentation Eurotel March 2003 Presentation by Robert Bowker, Chief Financial Officer Garrison Macri, Chief Commercial Officer March 28, 2003 Page 1 Topics covered today 1. Introduction 2. Key results 3. Market overview 4. Financial results 5. Strategy and marketing objectives 2003 March 28, 2003 Page 2 Terrence Valeski Chief Executive Officer and Managing Director • • • • • • CEO of Eurotel since December 2000 Chief Marketing Officer of BT Wireless (British Telecom, 1999 2000) Chief Operating Officer of Blu, Italy (British Telecom Joint Venture w ith Benetton & Autostrada,1999) Chief Operating Officer and Managing Director of Telfort Mobile (a British Telecom joint venture in the Netherlands, 1997 – 1998) President & General Manager of Pacific Bell Wireless (Northern California region,1994 – 1997) Degree in Liberal arts - University of Arizona Robert Mitford Bow ker Chief Financial Officer Garrison Macri Chief Commercial Officer • • • • • • Joined Eurotel in September 2000 as Deputy Chief Financial Officer Deputy Chief Financial Officer of Eurotel Bratislava in Slovakia (responsible for a successful high yield bond financing and subsequent registration w ith the SEC) Between 1996 and 1999 various positions w ith PricewaterhouseCoopers focusing primarily on the telecommunication industry Qualified Chartered Accountant Degree in Business Economics • • • • • Joined Eurotel in September 2002 as Chief Commercial Officer Director of Brand and Marketing Services of BT Wireless/O2, England (2001-2002) Vice President Marketing & Sales of Mobex Communications, Inc., California (1998-2001) Executive Director of Marketing Communications of Southw estern Bell Corp, California (1995-1997) 10 years international and US based advertising agency experience Degree in Communications and Liberal arts from Syracuse University, USA March 28, 2003 Page 3 Organizational structure CEO&Managing Director Terrence Valeski Executive Dir. External Affairs Jaroslav Kubišta General Counsel Ľuboš Bôrik Executive HR Director Josef Fidler Chief Operating Officer Paul Long Chief Financial Officer Robert Bowker Chief Commercial Officer Garrison Macri Chief Technical Officer Niels Mikkelsen Quality,Security&PMO Director Deputy Chief Financial Officer Executive Director New Product Development Deputy Chief Technical Officer Václav Kadeřábek Marcela Perlíková Lena Minitch Pavel Kolář Chief IT Officer Zbyněk Noháč Executive Customer Care Director Ivan Balcar Strategy Director Parantha Narendran Business Development Director Justin Stockton System Development Integration Director Doru Balas March 28, 2003 Page 4 Chief Sales Officer Zuzana Řezníčková 2002 commentary • Significant shareholder value generated through maintenance of market leadership but at the same time retaining Eurotel’s price premium • Aggressive cost control implemented, particularly in CAPEX • This has resulted in a world class EBITDA margin of 48% and free cash flow of CZK 7.0 billion in 2002 • As a result Eurotel has no bank debt and approximately CZK 7.4 billion in cash and cash equivalents (February 2003) • Mistakes made by the Telco industry have not been replicated in Eurotel Revenue and market share at the expense of margin Excessive CAPEX spend and dilution of shareholder value • Some dilution in market share but necessary in order to maximize shareholder value March 28, 2003 Page 5 2002 key results 1. 3,891,473 customers (+20% YOY) 2. Service revenues CZK 22.099 bn (+7% YOY) 3. EBITDA CZK 13.712 bn (+3% YOY) 4. Net income CZK 6.271 bn (+3% YOY) March 28, 2003 Page 6 Penetration comparison Wireless penetration development with launch dates of first GSM network Rate of penetration 9 0% 85% 84% Slov enia ( Jun 9 6) 8 0% Czech Re p. (Ju l 96) 7 0% 68% Slov akia ( Jan 9 7) Pola nd (Sep 96 ) 6 0% Romania (Apr 97) 5 0% 5 3% Hung ary ( Mar 9 4) 4 0% 35% 3 0% 2 3% 2 0% 1 0% 0% 1 2 3 4 5 6 7 years since launch Note: Latest penetration levels as of December 31, 2002 Source: Mobile Communications March 28, 2003 Page 7 8 9 Mobile revenues as % of GDP in 2001 Czech Republic is a high spender on mobiles Mobile revenues as % of GDP 3% 2.6% 2.4% 1.8% 2% 1% 1.3% 1.2% 1.0% 1.3% 1.4% 1.5% 1.9% 1.5% 0.8% March 28, 2003 Page 8 lic ub ep ry ch ze C Source: ING Barings, ABN Amro, Company data R ga un H G re e ce ia ak Sl ov nd la Po ai n Sp ria Au st d er la n ly itz K U ce an Fr Ita Sw G er m an y 0% Eurotel customers Subscriber growth maintained Registered customers (in thousands) 3,891 4,000 3,238 3,000 2,171 3,104 2,000 2,534 1,070 1,000 0 1,529 588 490 96 428 64 511 69 578 64 654 745 50 42 1998 1999 2000 2001 2002 NMT Postpaid Prepaid March 28, 2003 Page 9 Total minutes of use Minutes of use growth 13% in 2002 y-o-y Minutes (in millions) 4,184 4,500 3,697 4,000 3,500 2,928 3,000 2,500 1,961 2,000 1,500 1,268 1,000 500 0 1998 1999 2000 2001 March 28, 2003 Page 10 2002 Total SMS SMS growth 43% in 2002 y-o-y SMS (in millions) 600 552 500 484 487 501 1Q02 2Q02 3Q02 429 383 400 324 300 278 200 100 0 1Q01 2Q01 3Q01 4Q01 March 28, 2003 Page 11 4Q02 Blended ARPU Blended ARPU stabilizing ARPU (in CZK) 700 600 606 614 620 1Q02 2Q02 3Q02 588 607 4Q02 FY 2002 500 400 300 200 100 0 March 28, 2003 Page 12 Postpaid churn Churn at world class level Annual postpaid churn 20% 16% 15% 17% 15% 15% 13% 10% 5% 0% 1998 1999 2000 2001 March 28, 2003 Page 13 2002 Monthly churn rate for 2002 Churn rates stable at low levels during the year Monthly churn 1.6% 1.4% 1.2% 1.2% 1.1% 1.0% 0.8% 1.0% 0.9% 0.6% 0.4% 0.2% 0.0% Jan 2002 Feb 2002 Mar 2002 Apr 2002 May 2002 Jun 2002 Prepaid churn Jul 2002 Aug 2002 Sep 2002 Oct 2002 Postpaid churn March 28, 2003 Page 14 Nov 2002 Dec 2002 Eurotel - T-Mobile CR comparison in 2002 (in millions of EUR) For the year ended December 31,2002 Eurotel T-Mobile CR B/W B/W in % Revenues 935 700 235 34% EBITDA 445 308 137 44% Net income 204 94 110 117% 20 16 4 25% 3,891 3,510 381 11% ARPU (in EUR) Customers (in thousands) Notes: 1) Financial figures of T-Mobile CR prepared under IAS 2) Average CZK/EUR rate of 30.812 used in calculation Source: T-Mobile CR and Deutsche Telekom reports March 28, 2003 Page 15 Income statement (in millions of CZK) For the years ended December 31, 2002 2001 Change Total revenues Gross profit Gross margin in % 28,800 19,825 69% 30,063 18,670 62% (4%) 6% EBITDA EBITDA margin in % 13,712 48% 13,250 44% 3% EBIT EBIT margin in % 9,116 32% 9,056 30% 1% Net income Net income in % 6,271 22% 6,068 20% 3% Note: Financial figures are audited and prepared under US GAAP March 28, 2003 Page 16 M o TE b iF M on do ( S o T m R om I n e M est a r a do i c nia ( ) do m S m e s pa i t e n Eu s ic ) ro tic (It a te ( l ( Fi n ly) TCz la M o b TI M e c nd ) C h os il e c o R m Cz ns e p O . TE ec h . (I ) ta co R e ly n s pu ) TM . (G b li re c N ec (P e or P tu ) T- T C Te M g o b (P al) le no il e o l a O rM r a G nd ob T ng e rm ) i le EM e S a do co l o ny m ns v ak es . i tic (S a Te W pa (N i es le no or n) te w l( rM ay ob Or H un ) a Ve i le ng g a ri z co e F ry) ns r o S o n W . ( a nc N e n e ir e l o rw Eu Pa r a es ay r o nn c o s ns (U ) Te o l B n G . ( SA ra SM Fin ) ti la nd ST s la (H u E T v a ng ) (S a H r M el l lov y ) ak ob a s ia is ( ) t a Gr e r e O ( c B ra e l e) ng g i e Or um co a ) n s ng Te T.( eU T- li a Mo Fr K a M b o b Mo il e nc e) il e bi le Au A co n (S stri T& s . we a d T ( W G e en ire rm ) le a ss n y C (U ) Tes SA M ky o M T-M bil ) ob o e i l b UK (C il e ze U ch SA R ep .) 2002 EBITDA margin benchmarking Eurotel is at the upper end of the profitability scale EBITDA margin 60% 50% 48% 44% 40% 30% 20% 10% 8% 0% Source: Company reports March 28, 2003 Page 17 Revenue breakdown (in millions of CZK) For the years ended December 31, 2002 2001 Change Recurring revenues Interconnect revenues 1) Net service revenues 2) Non - recurring revenues Total revenues 26,869 4,770 22,099 26,563 5,817 20,746 1% (18%) 7% 1,931 3,500 (45%) 28,800 30,063 (4%) Notes: 1) Interconnect revenues include MOU and SMS 2) Recurring revenues less interconnect revenues March 28, 2003 Page 18 Recurring revenues (in millions of CZK) For the years ended December 31, 2002 2001 Change Recurring revenues Interconnect revenues 1) Net service revenues 2) 26,869 4,770 22,099 26,563 5,817 20,746 1% (18%) 7% Recurring gross margin Recurring gross margin in % 20,976 78% 19,614 74% 7% ARPU total (CZK) ARPU GSM prepaid (CZK) ARPU GSM postpaid (CZK) 607 305 1,825 818 401 2,235 (26%) (24%) (18%) Registered customers (in thousands) 3,891 3,238 20% Notes: 1) Interconnect revenues include MOU and SMS 2) Recurring revenues less interconnect revenues March 28, 2003 Page 19 Value added services As a percent of revenues value added services are high indicating a potential for growth in data (in millions of CZK) 15.0% 14.7% 1,200 13.6% 13.1% 1,000 10.5% 800 10.2% 14% 10.9% 12% 10% 600 400 13.8% 615 706 638 788 848 831 881 918 8% 6% 4% 200 0 16% 2% 45 48 53 66 73 84 90 111 1Q01 2Q01 3Q01 4Q01 1Q02 2Q02 3Q02 4Q02 Other VAS revenues SMS revenues VAS/Recurring revenues March 28, 2003 Page 20 0% Non-recurring revenues (in millions of CZK) Non-recurring revenues Non-recurring margin Gross adds (in thousands) For the years ended December 31, 2002 2001 Change 1,931 (1,151) 3,500 (944) (45%) 22% 921 1,212 (24%) March 28, 2003 Page 21 Te no rM ob ile T -M d o ob m ile e So T EM st i G e c rm ne d ( ra o m N o an rw y do e ay m st i ) es c ( t ic S p ai ( TI M Fin n) l T E co a M ns nd) co . ( n s Ita O ly . TI M ran (Sp ) Te a g d lia o m e F in ) M es r a o b ti n c ile c ( e So ( S It al w y) ne ra PT ed e C St c on (P n ) et s. o l a H el ( F i n d Tnl ) la M s an ob T ile -M ( G r d ) o ee c o bi c l Eu n s e A e) ro . ( G u s t te l ( erm ria Te C le Pa ze an no n ch y) n rM o n T -M Re ob G p ile SM ob i .) l co (H e U ns un K . ( ga T M No ry rw ) N ay O ( P ) or C ran os g tu e O g m O co ran al) T E ns g c .( e M o n F ra UK Ve o b s. n ( G ce r iF re ) T - izo on e M n ob W ( Ro ce) ile ir e m C l es an ze s ia ch ( U ) S R e A) Eu T -M p u bl o r A o T e b il ic T& lB eU T ra S A C W ti es i r ky O el sl a M ran es s v a ob g il e S (US ( C lo ) ze v ch a k i R a ep .) le 2002 Capex/Sales benchmarking Eurotel has minimized CAPEX Capex/Sales ratio 45% 20% Source: Company reports 43% 40% 35% 30% 25% 25% 16% 15% 10% 5% 0% March 28, 2003 Page 22 Cash flow (in millions of CZK) For the years ended December 31, 2002 2001 Change Cash flow provided by operations Cash flow used in working capital Income tax paid Interest paid 14,088 739 (3,005) (4) 13,550 (1,004) (1,528) (201) 4% (174%) 97% (98%) Cash flow provided by operating activities 11,818 10,817 9% Cash flow used in investing activities (4,838) (8,050) (40%) 6,980 2,767 152% Free cash flow March 28, 2003 Page 23 Free cash flow We have guided Eurotel through the rapid growth phase in to a mature market that exists today enhancing cash generation without sacrificing market position (in millions of CZK) 11,818 10,817 12,000 10,000 7,217 8,000 6,000 2,000 0 8,050 5,531 5,865 4,000 4,838 8,054 6,875 6,980 5,377 154 1,352 1,179 1998 1999 2000 Free cash flow Investing cash flow 2,767 2001 2002 Operating cash flow March 28, 2003 Page 24 Cash and cash equivalents Eurotel cash pile is growing $ 252m (in millions of CZK) 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb 2001 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2003 2003 March 28, 2003 Page 25 Balance sheet (in millions of CZK) For the years ended December 31, 2002 2001 Change Cash and cash equivalents 6,417 230 2,690% Other current assets 5,997 7,092 (15%) Non-current assets 29,986 29,914 0% Total assets 42,400 37,236 14% Long term debt 2,028 2,282 (11%) Deferred tax liabilities 3,500 3,363 4% Current liabilities 7,178 8,178 (12%) Total liabilities 12,706 13,823 (8%) 1,650 1,650 0% Retained earnings and other 28,044 21,763 29% Equity 29,694 23,413 27% Contributed capital March 28, 2003 Page 26 Eurotel Return on Invested Capital High ROIC maintained 30% 25% 25% 25% 1998 1999 23% 24% 25% 2000 2001 2002 20% 15% 10% 5% 0% March 28, 2003 Page 27 2002 Return on Invested Capital benchmarking Higher than most comparable companies 45% 40% 35% 30% 25% 25% 20% 15% 10% 5% oT ur E March 28, 2003 A ) a) (U S ss lo ire le (S A T& T W va el B ra ti s la ng ra O E Note: Vodafone Group – data for the nine months ended December 31, 2002 annualised Page 28 va ki nc (F ra e (B is ta r M ob e) um ) el gi ol an (P TC P s el la H te t S d) ) re (G G e af on od V ec e ec re tu g or P e af on od V e al e) (G TE m O ur C os ch ze C ot el ( re bl ep u R (S M TE V ec ic ) ) pa in ly ) (It a M TI od af on e S w ed en 0% Strategy and Marketing objectives 2003 Presentation by Garrison Macri, Chief Commercial Officer March 28, 2003 Page 29 Penetration of SIM cards and share of providers by age groups Penetration among very young people: estimate: 40-45% Overall penetration = 83%. New customers 102 99 above-average penetration average penetration below-average penetration 93 73 49 20 15-25 26-35 36-45 46-55 56-65 > 65 age of users March 28, 2003 Page 30 Marketing objectives 2003 • Focus on retention and loyalty of valuable customers • Maintain quality leadership in all customer touch points – Customer Experience • Position Eurotel as leading mobile lifestyle services provider • Grow customer base while focusing on high value market segments March 28, 2003 Page 31 Service revenue priorities Voice SMS - - Group SMS - Highly device, configuration, - Segmented Mass Marketing training and support dependent SMS B2C SMS price and service comprehension - Premium SMS also critical (x emails for x MB - Mass Media SMS interactive per click billing etc) based programming - Instant Messaging etc. Group Conferencing Three-way calling Call W aiting Seamless International Calling - Voice to text and text to voice has some appeal Email / Internet March 28, 2003 Page 32 Service revenue priorities • Eurotel will also remain a leader in marketing value added services: - SMS Ringtones Icons, Infotext Chat MMS (GPRS) Games (Java) - GSM Banking ATM Banking Micro Payments E-mail / Internet (GPRS/HSCSD) - Video Streaming - Media Messaging - (UMTS trials) March 28, 2003 Page 33 Continuously connected One 2 One and Many 2 Many • High perceived value to end users and businesses • Mobile phone becoming primary communication tool F rie n d Zo n e B rin g ing pe op le to g e th e r March 28, 2003 Page 34 Devices Development Path MobileWorld World Mobile ComputerWorld World Computer Competencies Competencies •RF mobile technology •Voice based devices •Mobile customer base knowledge •OS environment for PC •Data applications for PC •Data and SW usage knowledge New development New development •Higher processing power of mobile chipsets •Mobile chipsets for Laptops, e,g. Intel Centrino •New 2D, 3D graphic processors •Miniaturizations of the laptop •Higher operating and HDD memory •Integration WLAN standards •Bigger size of the screens • Integration of SIM to PCMCI cards •More colors on display Challenges Challenges •Mobile behavior understanding •Knowledge of data users behavior •Data transport technology •Optimizing OS and User interface for mobile use •Implementing Standard OS environment •Integration of RF with OS •Integrating voice technology •Data applications management •Portability of PCs (size and battery life) •Extending battery life •Heat dissipation March 28, 2003 Page 35 Trends for Hardware and Software • Symbian Platforms versus Microsoft Pocket PC – More Smartphones coming this year – Smartphone platform battle will continue between main handset vendors and Microsoft • This new innovative technology enables: – – – – Integrated W LAN capability Breakthrough mobile performance Extended battery life Thinner, lighter designs March 28, 2003 Page 36 Core – Data phones specialities Eurotel´s Exclusive phone • Sharp GX-13 – – full exclusivity MMS, Integrated camera, Java Other • SonyEricsson P800 – – • Nokia 7650 – • high-tech communicator, Symbian Platform 7 E-mail, messaging programs, PC compatible, Bluetooth, MMS, integrated camera Best offer on the market for 8.995 CZK Eurotel Data Phone – – – Microsoft Pocket PC platform Easy integration to Exchange Email and MS apps Full Internet support Strategy • W e intend to offer all the latest and most innovative devices • Intention to offer preset handsets in our stores (W AP, MMS, GPRS) • Competitive strategy (price parity with competition) March 28, 2003 Page 37 Prepaid – Data phone specialities ONLY In Eurotel Prepaid portfolio • Nokia 7650 – • SonyEricsson T68i – • 256 Colors screen, MMS, e-mail client, Java, GPRS Bluetooth Nokia 7210 – • 4k Colors screen, MMS, Camera, e-mail client, Java, GPRS Bluetooth 4k Colors screen, MMS, e-mail client, Java, GPRS, IrDa Among W AP phones, there is no special discriminator neither on the side of Eurotel, T-Mobile or Oskar. Strategy • W e intend to offer all the latest and most innovative devices (Nokia 7210, 7650 in our prepaid offer) • Intention to offer preset handsets in our stores (W AP, MMS) • Competitive strategy (price parity with competition) March 28, 2003 Page 38 Address Book • User chooses who to communicate with, and then what type of communication • A single address book for all communication and messaging services • • • • Enables multiple entries choice for one-to-many communication Handset – Network sync Web interface ADDRESS BOOK Adams Michael Clark Julie Jones Lisa Mitchell Gavin Call Presence information can assist selecting communication mode March 28, 2003 Page 39 Select Msg My Inbox • Single point of access to all types of messages • Supported by a single storage in the network for all messages • Choice of sorting and managing the messages: by type, time and sender • Managing both person-to-person and application-to-person messages (e.g. direct deposit) MY INBOX Voice Mail (3) Email Image (MMS) Infotainment Video March 28, 2003 Page 40 (2) Communities Intimate Extended Family + Friends Associates March 28, 2003 Page 41 Public Eurotel Data Offers De vic e s Co n te n t Ta riffs Eu ro te l In d iv id u a l Consistent Eurotel Brand Values March 28, 2003 Page 42 EUROTEL MOBILE MEDIA MOBILE INFORMATION MOBILE ENTERTAINMENT ! news ! games • consistently most used service across all platforms • 25% all wap traffic ! weather ! music + ringtones ! sport ! erotics • significant early use on MMS and videos • interest peaks around time of events (Olympics, W orld Cup) ! cartoon + comics ! traffic ! movies ! ticketing voice voice sms sms wap wap ussd ussd mms mms java java video video 3G 3G March 28, 2003 Page 43 Eurotel MobileMedia: new section W e’re bringing together all our content services, across technologies, under a new concept… Eurotel MobileMedia March 28, 2003 Page 44 New pages with at-a-glance overview Find what interests you See how you can get it on your phone Or view what is available over each technology March 28, 2003 Page 45 Happy Hours Happy Hours – end of promo, only till March 15 • Description: All voice calls between 20:00 and 24:00 will be charged by 50% of current price. Promo is valid for calls to Eurotel, CTc, T-mobile and Oskar networks from all 3 Go tariffs. Per second billing (60+1) Launched together with Happy hours 15.1.2003 Description: - Per second billing after 1st minute - For tariffs Fun Go and Quatro Go - Only for voice (not roaming, international calls) - Permanent change from 15.1.2003 March 28, 2003 Page 46 Eurotel Individual tariff • SMP – anybody can create their own tariff and thus save money March 28, 2003 Page 47 Data strategy for business • easy wireless access to free mail, internet • synchronised office application • accessible wireless e-mail while abroad (HSCSD Roaming, GPRS roaming, Global Access) • secure GSM access to company Intranet (MIS) • complex voice & data corporate solution (One Port) • system integration pre/post sales support March 28, 2003 Page 48 Eurotel VPN • Eurotel VPN groups all company mobile phones into one virtual private network • Customer gets advantageous rates for intra-company calls. • Advanced functionality of VPN enables customer to create caller groups according to his communication needs – Restrictions on out- and inbound calls – Time-based calling restrictions • VPN includes special functions as – Shorthand dialing – Private calls marking – Combination of VPN advantages with landline phones March 28, 2003 Page 49 OnePort Background: • • Eurotel OnePort brings customer Internet connection, secured mobile Intranet access and data interconnection of branches in one complex solution. Competitors do not offer similar service so far. Objectives: • Increase Revenue from VAS services • Increase Penetration of OnePort • Increase Retention – OnePort sets longterm partnership with customer Project Descriptions: • ATL communication of the service • Main benefit for customer: „More savings for your company“ March 28, 2003 Page 50 Benefit Programme – More Care Background: • Improve information provided about collected points to customers (proactive communication), On-line redemptions of rewards for faster processing of customers orders (specially for Eurotel offer within Benefit program).. Objectives: • Increase loyalty / retention Project Descriptions: • ATL and BTL communication March 28, 2003 Page 51 In Summary • Network / Technology Eurotel – GSM – GPRS – HSCSD UMTS • Devices / Applications • Content • Marketing = # 1 Operator in Czech Republic ! March 28, 2003 Page 52 Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 1 Year 2003 •• CPS CPS and and NP NP introduced introduced as as of of 11 January January 2003 2003 •• No No change change of of regulated regulated tariffs tariffs at at the the beginning beginning of of 2003 2003 •• ADSL ADSL wholesale wholesale & & retail retail offer offer –– March March 2003 2003 •• Repayment Repayment of of Eurobond Eurobond issue issue in in the the amount amount of of cca cca CZK CZK 12 12 bn. bn. –– May May 2003 2003 •• Regular Regular AGM AGM –– 13 13 June June 2003 2003 •• Completion Completion of of establishment establishment of of international international network network access access points points in in all all neighboring neighboring countries countries and and Hungary Hungary –– YE YE 2003 2003 •• Shareholders’ Shareholders’ decision decision on on key key issues issues (privatization, (privatization, Eurotel Eurotel acquisition acquisition and and divided divided payment) payment) and and on on new new CEO CEO expected expected by by September September 2003 2003 •• Change Change of of telecommunication telecommunication act act to to comply comply with with EU EU standards standards (incl. (incl. LLU) LLU) expected expected in in 2003 2003 2 ČESKÝ TELECOM’s foreign markets presence • NETWORK - Own intl. optical network with access points in all neighbouring countries, DWDM technology supplied by Lucent Technologies. • SERVICES - high speed connections between ČR and abroad and transit services to several countries Germany Poland Frankfurt Warsaw ČR Slovakia Praha Bratislava Austria Vienna Hungary Budapest Stage 1 - 1Q 2003 Stage 2 – by YE03 3 Group Strategy •• Maintain Maintain and and protect protect fixed fixed voice voice market market by by further further improvement improvement in in customer customer approach approach •• Strengthen Strengthen and and reinforce reinforce customer customer value value proposition proposition to to all all segments segments for for both both fixed fixed and and mobile mobile through through continued continued innovation innovation of of services services and and solutions solutions •• Focus Focus on on growth growth segments segments such such as as data data & & internet internet •• Exploit Exploit opportunities opportunities in in voice-to-data voice-to-data convergence convergence and and continued continued demand demand for for VAS VAS based based on on wide wide & & broad broad band band and and provision provision of of integrated integrated services services for for large large corporates, corporates, state state institutions, institutions, and and administration administration •• Compensate Compensate competitive competitive pressures pressures on on revenues revenues and and margins margins by by reinforcing reinforcing further further operational operational and and financial financial efficiency efficiency while while focussing focussing on on EBITDA EBITDA and and cash-flow cash-flow •• Continue Continue to to support support shareholders shareholders in in their their decision decision over over the the use use of of free free cash cash 4 Outlook for 2003 • Continued generation of significant free cash • EBITDA margins in high 40s • Continued focus on operating efficiencies • Investments to further decline • Depreciation to remain flat • Potential to address strategic issues if key shareholders make decision 5 Peer Comparison (2002) 1) MATÁV TPSA OTE KPN 1,673 2,431 4,161 4,313 12,784 Costs 845 1,423 2,506 2,587 8,113 EBITDA 828 1,008 1,655 1,726 4,671 D&A 603 504 1,174 711 10,252 Net Gearing 6% 43% 113% 70% 275% EBITDA Margin Lines per fixed line employee 49% 42% 40% 40% 36% 267 313 262 368 382 Fixed penetration 36% 38% 28% 53% 50% 84% 68% 35% 85% 74% CTc Revenues Mobile penetration 2) Note: all financials in EUR mil. 1) 51% proportional consolidation 2) country‘s mobile penetration Source: Company reports 6 Analyst meeting 2003 1. Executive summary 2. Czech telecommunications market 3. Fixed-line & Internet Business 4. Consolidated financial data 5. Eurotel 6. Group strategy, Outlook 7. Q & A 7