Service Changes - Sacramento Regional Transit

Transcription

Service Changes
This book includes service change updates effective
since the publication of the September 2014 Bus &
Light Rail Timetable Book. The changes are as follows:
Service
with Schedule and/or Route Changes:
Blue Line, Gold Line, 1, 2, 3, 5, 6, 7, 13, 15, 19, 21, 22, 23, 25, 26,
28, 29, 34, 51, 54, 55, 56, 61, 65, 72, 80, 81, 82, 84, 86, 87, 88,
93, 95, 103, 109, 210, 211, 212, 213, 214, 255, Granite Park
Shuttle , McClellan Park Shuttle and Rancho CordoVan
Route and schedule changes are implemented periodically and typically
occur in January, April, June and September. Service change summaries
are posted online at sacrt.com prior to implementation and passengers
are encouraged to check for updated timetables.
1
Subject Index
24-Hour Automated Information Line.........................3
Monthly Passes......................................................6-7
Accessible Services............................................24-25
Neighborhood Ride ....................85, 90, 130, 148-151
Bike-and-Ride & Lockers...................................21, 63
North Natomas Flyer .....................................154-158
Bus Route Maps & Timetables.........................50-147
Notice and Complaint Procedures......................26-29
Capital City Hospital Shuttles.........................164-165
RT Tracker/RT Mobile Site..................................3, 59
Citrus Heights City Ride........................................163
Online Sales........................................................7, 53
Community Route Guide.........................................41
Online Trip Planner............................................17, 87
Crime Tip Line.........................................................43
Other Transportation Services........................182-187
Customer Advocacy................................................4-5
Paratransit Service..................................................25
Customer Service and Sales Center..............3-4, 103
Partnerships............................................................39
Customer Services......................................... 3-4, 6-7
Passes & Tickets..............................................6-7, 53
Destination Guide.............................................. 36-37
Park-and-Ride Lots............................................20, 75
Fares......................................................................6-7
Pets.........................................................................25
Granite Park Shuttle..............................................162
Photo Identification Cards.........................................4
Holiday Schedule.....................................................38
Police Services............................................23, 43, 95
How to Read a Timetable........................................17
Rancho CordoVan..........................................159-161
How to Ride Bus & Light Rail.............................18-19
Routes and Schedules.......................................40-42
i-Stop.......................................................................23
Sales Outlets......................................................14-16
Español................................................................8, 28
See Tracks? Think Train!.........................................35
русский................................................................9, 28
Service Animals.......................................................25
中文...................................................................10, 28
Services for Persons with Disabilities...........24-25, 91
Tiếng Việt........................................................... 11, 28
Service Frequencies ...............................................40
Hmoob...............................................................12, 28
Social Media.......................................................... 119
Language Interpretation Services........................4, 13
Tips for Safe Riding............................................22-23
Laws and Rules..........................................30-34, 107
Transit Centers........................................................41
Light Rail/Bus Connections.....................................41
Transit Talk with the General Manager....................71
Light Rail Map and Timetable.............................44-49
Yolobus Route Maps & Timetables.................166-181
Light Rail Ticket Machines.......................................20
You Must Abide to Ride.........................................107
McClellan Park Shuttle..........................................153
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Customer Services & Fares
In Person
On the Web
sacrt.com
Customer Service and Sales Center
• Schedules and Fares
• Bus and Light Rail Service Alerts
• Online Trip Planner
• Purchase Basic Monthly Passes and
Monthly Parking Passes
• RT Newsroom
• Passenger Newsletter
• Expansion Projects and More …
1225 R Street
(adjacent to the 13th Street light rail station)
Monday through Friday: 9 a.m. to 5:30 p.m.
Closed weekends and most holidays
• Monthly Passes and Ticket Books
• Photo ID Cards
• Timetable Books and System Maps
• Pocket Schedules
• Lost and Found*
*RT is not responsible for any items left on buses or
light rail trains. RT may not receive lost articles for at
least one full business day.
Find RT Tracker online at
sacrt.com/rttracker
By Phone
Track your bus in real-time using RT Tracker!
Customer Service Call Center
321-BUSS (2877)
TDD 483-HEAR (4327)
GPS technology allows customers to track RT buses
on routes, view their location using online maps and
receive estimated arrival times for any bus stop.
Customer Service Representatives are available for
personalized trip planning at 321-BUSS (2877) and at
483-HEAR (4327) for the hearing-impaired.
No registration is required, but you can sign up to
receive automatic email and text message alerts
containing estimated arrival times.
Monday through Friday: 6:30 a.m. to 6:30 p.m.
Quick Reference Phone Numbers
Please have a pencil and paper ready when calling.
Just let the Customer Service Representative know
where you are traveling from (nearest major cross
streets), where you want to go (destination), and when
you want to arrive (day and time).
Personal injury or property damage reports should be
directed to Risk Management at 556-0281.
Questions relating to citations should be directed to
the Carol Miller Justice Center at 875-7800.
Crossing Gate Hotline: ............................. 648-8433
(available 24 hours a day, seven days a week)
Customer Advocacy: ................................ 557-4545
Administrative Office:............................... 321-2800
Human Resources: ................................... 556-0298
Job Line: .................................................... 556-0297
Lost and Found:........................................ 321-2855
Lost and Found (bikes):............................ 321-2800
Paratransit Complaints: ........................... 557-4685
Paratransit Eligibility: ............................... 557-4685
24-Hour Automated Information Line
321-BUSS (2877)
Recorded general transit information accessible by
touch-tone phone.
By Mail
RT mails free pocket timetables, trip planners, ticket
mail order forms, disabled certification forms and
comment cards upon request. You may either call 321BUSS (2877) or mail your request to: Regional Transit,
Attn: Customer Service Department, P.O. Box 2110,
Sacramento, CA 95812-2110.
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Photo
Identification Cards
To Contact Customer Advocacy:
• Phone: 557-4545 • Fax: 456-1752
• Email: customeradvocacy@sacrt.com
• Online: sacrt.com/rtcontacts.stm
Customer Service and
Sales Center
1225 R Street
(adjacent to the 13th Street
light rail station)
Monday through Friday:
9 a.m. to 5:30 p.m.
Weekdays: 8 a.m. to 5 p.m.
When contacting the Customer Advocacy
department, please provide the following
information:
•
•
•
•
•
RT photo ID cards cost $3 each and may be
purchased by:
Seniors age 62 and over (with written proof of age).
Persons with disabilities (with written proof of
disability). A Medicare card or current DMV Disabled
ID are valid to purchase an RT Disabled photo ID
card. Please see RT Fares section or call 321-BUSS
(2877) for a listing of documentation accepted by RT
for Disabled IDs.
Name, address and phone number
Date and time of travel
Location of bus stop or light rail station
Number (route, bus and/or light rail vehicle)
Brief comments
When experiencing heavy call volume or after
business hours, you may be connected to voice
mail. Please leave a brief message and a Customer
Advocate will return your call within one to two
business days.
Your commendation, complaint or suggestion will be
categorized as either an Informal or Formal report.
Students (age 5-18) must show proof of school
enrollment or be accompanied by a parent or
guardian to purchase an RT Student photo ID card.
An Informal report is written when the passenger
does not have all of the required information, wishes
to remain anonymous or only wants to pass on
pertinent information. A customer may not receive a
response when filing an Informal report. Complaints
resulting in disciplinary action of an RT employee
require a signed Formal Passenger Service Report
(PSR).
Must have RT photo ID card for a Discount sticker to be valid.
Language
Interpretation
Service
A Passenger Service Report (PSR) can be
faxed, mailed or sent via email. Please call for an
appointment to complete the form in person. Formal
complaints require a signature.
We speak your language. With the assistance of a
language interpretation service, RT Customer Service
Representatives can provide route, schedule and fare
information to callers in almost every language.
PSR Handling Process:
When you call 321-BUSS (2877), an RT Customer
Service Representative will immediately connect you
with a language interpreter. We are ready to assist you.
1. Upon receipt of a PSR, Customer Advocacy
assigns a reference number and the form is
forwarded to the appropriate department(s) for
investigation.
Customer
Advocacy
2. An acknowledgment will be sent to the
customer stating that the PSR has been
received; the reference number assigned; and
that the document has been forwarded to the
appropriate department(s) for review.
The Customer Advocacy department serves as
a centralized department to receive and process
customer comments and concerns. Our goal is to
improve overall customer service and to assist you.
4
3. The appropriate RT department(s) will
investigate the PSR within a reasonable time
from receipt, and report to the Customer Advocacy
department.
Why do some light rail trains feel hot in the
summer and cold in the winter?
Light rail trains have cooling and heating equipment,
but it may feel warmer or colder when the train doors
open and close at stations, allowing air to escape.
Air conditioning and/or heating units may be broken.
Passengers are urged to note the car number and
report the problem to the Customer Advocacy department at 557-4545.
(RT employee personnel files are confidential;
therefore, specific information on disciplinary actions
resulting from complaints will not be divulged.)
Customer Advocacy
Frequently Asked Questions
Why don’t you clean the light rail stations?
Why can't the bus operator wait for me to get to
the bus stop?
Bus operators do not wait for customers who have
not yet reached the bus stop area so that buses
remain on schedule. You must be visible at the bus
stop and ready to board. Also, for safety reasons,
bus operators are not permitted to allow customers
to board at red lights or locations other than a designated bus stop.
Light rail stations maintained by RT’s Facilities
department have cleaning cycles that are determined
by the amount of customer traffic at each station. All
stations receive a heavy-duty cleaning once or twice
per week.
Why don’t the light rail doors open automatically?
RT operates "push to open doors" on our light rail
vehicles. The "push to open" buttons should light up
to indicate that they are ready for use when the train
has come to a complete stop. Using this feature
helps RT maintain the air temperature onboard
the light rail cars, resulting in faster service and
decreased mechanical door failures that help RT
provide reliable service to the public. Who do I contact if I have a complaint or want to
compliment an RT bus or train operator?
Please contact the Customer Advocacy department
using the online feedback form at sacrt.com or
send a letter to: Customer Advocacy Department,
Regional Transit, P.O. Box 2110, Sacramento, CA
95812-2110. You may also contact us by phone at
557-4545. Please include as much detail as possible
including bus and route numbers, direction of travel
and time of incident.
What do I do if the fare vending machine didn’t
dispense a ticket or return my money?
Contact the Customer Advocacy department at
557-4545 to request a refund. Also, if at least one of
the fare vending machines at the station is in working order, you will still be responsible for having the
proper fare. A verification process to validate funds
lost due to a fare vending machine malfunction must
be completed prior to any refunds being processed.
Who do I contact to report injuries or to submit a
claim for compensation?
To report incidents of personal injury, legal issue or
compensation, please contact RT’s Risk Management department at 556-0281 and request a claim
form. Please be advised that it is required that a
claim form be filed no later than six months after the
date of the incident/accident.
I am traveling with my small children, what tips
can you provide?
For safety purposes, hold your child’s hand while
boarding and exiting. Remember, light rail train doors
and back doors on buses are timed and close automatically. Strollers must be folded and placed out of
the aisle. Whenever space is needed for seniors and
persons with disabilities, the designated area must
be vacated.
Why did my bus not show up?
While it is our goal not to miss any trips, there are
occasions when trips are cancelled due to circumstances beyond RT’s control. Some common scenarios would be traffic, staffing levels, mechanical failure
and/or realignment due to an emergency situation.
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Fare Categories
Single & Daily Pass Fares
If you are:
Your fare is:
Age 19 - 61
Basic
Single
Daily Pass
$ 2.50
$ 6.00
1) Basic
All passengers must pay the Basic fare unless
eligible for Discount fare or free fare.
Senior (age 62 and over) Discount1.25 3.00
Disabled
Discount 1.25
3.00
Student (age 5 - 18)
Discount 1.25
3.00
2) Discount
Requires certain forms of identification (ID) or age
verification as follows:
Pre-Paid Tickets
# of Tickets
Basic Single Fare Discount Single Fare
Basic Daily Pass Discount Daily Pass
10 10 10 10 a) Seniors (age 62 and over), Persons with
Disabilities and Medicare Cardholders - Proof of
indentification is required upon boarding, and can
include an RT Senior or Disabled photo ID card, a
Senior or Disabled photo ID card issued by another
transit agency, a driver’s license, a State of California
ID card, a passport or identification card issued by
any governmental entity containing a photo of the
cardholder (and also showing verification of age – for
Seniors only). A Personal Care Attendant (PCA) of
persons with disabilities may ride for the Discount
fare if he or she is accompanying an individual with
disabilities who possess an RT Disabled photo ID card
with an Attendant eligibility notation. PCAs must have
the same beginning and ending destination as the
disabled passenger.
Book Price
$ 25.00
12.50
60.00
30.00
Monthly Passes & Stickers
Basic Monthly Pass $ 100.00
Basic Semi-Monthly Pass 50.00
Senior/Disabled Sticker 50.00
Senior/Disabled Semi-Monthly Sticker 25.00
b) Super Senior (age 75+) - Proof of age verification
is required to purchase a Super Senior monthly sticker.
The Super Senior monthly sticker is only available for
purchase at RT’s Customer Service and Sales Center
located at 1225 R Street.
Super Senior Monthly Sticker (age 75 and over)40.00
Student Monthly Sticker 50.00
Student Semi-Monthly Sticker
25.00
Stickers must be affixed to an RT Photo ID for use
as a monthly pass.
c) Students (age 5 - 18) - Must be pursuing a high
school diploma; eligible to purchase RT monthly
Student stickers with an RT Student photo ID card.
RT Student stickers must be affixed to an RT Student
photo ID card, not a school ID. Students are eligible
to purchase Discount single fares and daily
passes with their school ID.
ALL FARES ARE SUBJECT TO CHANGE
FARES ARE NOT TRANSFERABLE, REFUNDABLE OR
EXCHANGEABLE
d) Class Pass - RT offers the Class Pass, which
permits unlimited use for groups traveling during
the hours of 9 a.m. - 3:30 p.m. The Class Pass is
available to any group with 10 or more students who
are pursuing a high school diploma. The cost of the
Class Pass is $2.50 for each student and $5 for each
accompanying adult.
Parking Pass
Monthly Parking Pass $ 15.00
A daily parking pass can be purchased at the Park-Pay-andRide parking kiosk by entering the four-digit space number
and paying $1 when prompted. A receipt will be given.
RT Customer Service Representatives are available to
answer questions about your group travel. Please call
RT at 321-BUSS (2877) at least 10 business days
before your day of travel.
RT photo ID cards are only available at RT’s Customer Service and Sales Center – see page 4 for details
6
How To Buy RT
Pre-Paid Fares
3) Free Fares
Children under age 5 - Up to two children ride free
when accompanied by an adult paying passenger.
Student fares apply for each additional child.
1) In Person
RT Lifetime Pass Holders (age 75+) - Passengers
issued an RT Lifetime Pass prior to September 1,
2009, will receive unlimited free rides on RT buses and
light rail trains. All other passengers age 62 and over,
pay the Senior or Super Senior fare with valid proof of
identification. e-tran and Placer County Transit accept
the Lifetime pass.
•RT’s Customer Service and Sales Center at
1225 R Street.
•Over 50 retail outlets throughout Sacramento. Monthly passes/stickers are sold from the 25th
of each month through the 10th of the following
month. See RT Sales Outlets section on the following
pages.
•Student monthly stickers are sold at most
high schools and some middle schools. See
RT Sales Outlets section for a list of participating schools.
Fare Payment
1) Cash Fares
Cash Fares - Accepted only on RT buses. Exact change is required since bus operators do not carry or give change.
2) By Phone
2) Tickets
Available by calling 321-2849 (with a major
credit card).
3) By Mail
Single Fare Tickets - Accepted on buses. Pre-paid tickets must be validated (date and time stamped) by the fare vending machine before boarding light rail. Light rail tickets are valid for two hours from time of validation and cannot be used to board a bus.
Tickets to ride on light rail must be purchased before boarding, and are available from fare vending machines located at light rail stations.
Order forms are available by calling 321-2877.
4)Online
3)Passes
Monthly Passes/Stickers - Valid for unlim-
ited rides on RT buses and light rail for the month shown, and through the first business day of the following month.
Semi-Monthly Passes/Stickers - Valid for
unlimited rides on RT buses and light rail for
the dates shown. Can be purchased for use from the first of the month through the 15th, or
the 16th of the month through the end of the
month.
Daily Passes - Valid for unlimited rides until
1 a.m. the day after purchase or validation.
Pre-paid passes must be validated before boarding light rail.
7
RT Basic monthly passes and monthly parking
passes are available for purchase at sacrt.com.
Shipping and handling charges apply.
Servicios
y pasajes
Service Changes
Información para nuestros
pasajeros de habla
hispaña
Pasajes
Básico
Discapacitado (a)
Tercera (edad 62 años o más)
Estudiante (b)
Viaje Pase
Sencillo Diario
Como viajar por autobús
• Los conductores de los autobuses no llevan cambio.
• Jale el cordón un par de cuadras antes de su parada y
salga por la puerta de atrás.
Pase
Mensual
Como viajar en tren ligero
• Compre su boleto antes de abordar el tren. En todas las estaciones hay máquinas expendedoras de
boletos.
$2.50 $6.00$100.00
$1.25$3.00$50.00
$1.25$3.00$50.00
• Oprima el botón verde para abrir las puertas del tren. Muestre su boleto al inspector de p
asajes cuando
se lo pida. No hacerlo es una violación del Artículo 640(a) del Código Penal, con multas hasta de $250.
$1.25$3.00$50.00
Para obtener más información llame al
321-BUSS (2877):
(a) Pasajes con descuento para personas de la tercera
edad (de 62 años o mayores), discapacitados con tarjeta de
Medicare y para estudiantes de 5 a 18 años.
Si tiene problemas de audición, llame al 483-HEAR,
nuestra línea con TDD (dispositivo de comunicación
para los sordos)
(b) Pases mensuales con descuento para estudiantes de 5
a 18 años que aspiran a graduarse del bachillerato (tarjeta
con fotografía expedida por el RT).
Servicio accesible
Todos los autobuses y el tren ligero están equipados para el
uso de silla de ruedas.
Centro telefónico de información
Está abierto siete días a la semana; llame al 321-BUSS (2877).
RT tiene operadores hispanohablantes a su disposición de
lunes a viernes, de las 6:30 a.m. a las 6:30 p.m.; cerrado el
sábado, los domingos y días festivos.
Centro de Servicio al Cliente – Calle R #1225
Por favor visite nuestro Centro de Servicio al Cliente en
la Calle R #1225 (anexo a la estación del tren ligero de
la Calle 13) para obtener pases mensuales, talonario de
boletos, tarjeta de identificación con fotografía, horarios de
servicio, mapas de rutas y efectos personales perdidos.
Para obtener más información llame al 321-BUSS (2877).
Horario de servicio:
De lunes a viernes 9 a.m. a 5:30 p.m.
Cerrado el sábado, los domingos y días festivos.
RT no se hace responsable de los efectos personales
olvidados en los autobuses ni en el tren.
88
Service Changes
$2.50 $6.00$100.00
$1.25 $3.00$50.00
$1.25 $3.00$50.00
$1.25 $3.00$50.00
99
Service Changes
(62
(a)
$2.50 $6.00$100.00
(a)
) (a)
$1.25 $3.00$50.00
$1.25 $3.00$50.00
$1.25 $3.00$50.00
10
10
Dịch
Vụ Khách
Hàng & Giá Vé
Service
Changes
Thông Tin cho Hành Khách
Nói Tiếng Việt
Giá Vé
Cách Đi Xe Buýt
Lên xe buýt và bỏ đúng số tiền vào hộp vé, hoặc xuất trình
vé có hiệu lực. Tài xế xe buýt không mang theo tiền mặt.
Một khúc đường (block) trước khi tới điểm ngừng, hãy kéo
một lần sợi dây phía trên đầu, để rung chuông và bật đèn
“request stop” (yêu cầu ngừng).
Vé Trọn Vé Một
Một
Tháng
Người Ngày
Căn bản
$2.50
$6.00
$100.00
Tàn tật*
$1.25
$3.00
$50.00
Cao niên*
$1.25
$3.00
$50.00
Học sinh*
$1.25
$3.00
$50.00
Chờ xe buýt ngừng hẳn và xuống khỏi xe, tại cửa trước
hay cửa sau.
Cách Đi Xe Lửa
Trước khi lên xe, quý vị phải xuất trình vé, một ticket hoặc
pass còn hiệu lực. Máy bán vé được đặt tại mỗi trạm xe
lửa tốc hành.
(tuổi 62 và hơn)
(Tuổi 5 tới 18)
Sau khi xe lửa ngừng hẳn rồi, hãy bấm nút để mở cửa.
Hãy xuất trình vé của quý vị, ticket hoặc pass, cho nhân
viên soát vé lúc lên xe lửa, ngồi xe lửa, hoặc khi xuống
khỏi xe lửa.
*Giảm giá vé cho học sinh (tuổi từ 5 đến 18 đang lấy bằng
tốt nghiệp trung học), người cao niên (từ 62 tuổi trở lên),
người đứng tên Medicare, và người tàn tật. Hành khách
phải xuất trình căn cước hợp lệ (photo ID) khi lên xe.
Để có thêm thông tin, quý vị gọi số 321-BUSS
(2877) hoặc TDD 321-HEAR (4327).
Dịch Vụ cho Người Bệnh Tật
Mọi xe buýt và xe lửa tốc hành (light rail trains) của RT đều
có trang bị cho xe lăn.
Trung Tâm Gọi Dịch Vụ Khách Hàng
Có Đại Diện Văn Phòng Dịch Vụ Khách Hàng giúp sắp
xếp chuyến đi riêng biệt, từ Thứ Hai đến Thứ Sáu, từ 6:30
sáng đến 6:30 chiều, khi quý vị gọi số 321-BUSS (2877)
hoặc TDD 483-HEAR (4327) cho dịch vụ khiếm thính. Đại
Diện Văn Phòng Dịch Vụ Khách Hàng RT có thể cung cấp
thông tin về tuyến đường, lịch trình và giá vé cho ai gọi
điện thoại, gần như trong mọi ngôn ngữ.
Dịch Vụ Khách Hàng và Trung Tâm Bán Vé
1225 R Street
(đối diện với trạm xe điện 13th Street)
Thứ Hai tới Thứ Sáu: 9 giờ sáng tới 5:30 giờ chiều
Đóng cửa cuối tuần và hầu hết ngày lễ
Quý vị vui lòng ghé văn phòng Dịch Vụ Khách Hàng và
Trung Tâm Bán Vé, để mua vé tháng và vé tập (ticket
books), thẻ photo ID, tập thời khoá biểu xe chạy, bản đồ
hệ thống vận chuyển, lịch trình bỏ túi, mất và tìm (lost and
found). RT không chịu trách nhiệm về bất cứ món đồ gì bỏ
lại trên xe buýt hay xe lửa tốc hành.
11
11
Cov
Kev Pab
Qhua & Nqi
Service
Changes
Xov Xwm rau Cov Neeg
Caij Tsheb uas Hais Lus
Hmoob
Cov Nqi
Thov mus xyuas peb qov Chaw Pab Qhua thiab Muag Pib
kom tau cov pib caij thawm hli thiab cov phau ntawv pib,
cov yuaj cim tus kheej ID muaj duab, cov phau ntawv teev
sij hawm thiab cov duab kos kev, cov ntawv teev sib nqa
tau ntawm hnab tshos thiab qhov chaw khoom ploj thiab
nrhiav tau. RT tsis lees paub tej khoom uas tsis nco qab
rau saum cov tsheb npav los yog tsheb ciav hlau.
Pib Caij Pib Caij
Tib
Leeg Ib Hnub Thawm Hli
Neeg
sawv daws
$2.50
$6.00
$100.00
Neeg
Tsis Taus*
$1.25
$3.00
$50.00
Laus
Neeg*
$1.25
$3.00
$50.00
$1.25
$3.00
$50.00
Kev Cai Tsheb Npav
• Nce lub tsheb npav thiab them qhov nqi raws nkaus li tus tsub rau lub thawv los yog muab koj daim ntawv caij tsheb tau nthuav qhia. Cov neeg tsav tsheb tsis nqa nyiaj ntsuab nrog lawv.
(hnub nyoog 62 xyoos
thiab laus dua)
Neeg
kawm ntawv*
(hnub nyoog 5 txog 18)
• Ib nplauv kev ua ntej txog koj qhov chaw tawm, rub txoj hlua tswb thiab tig lub teeb “thov nres” kom cig.
• Tos lub tsheb npav nres tus ces tawm ntawm cov qhov rooj pem hauv ntej los yog nram qab.
*Cov nqi lov pheej yig yog rau cov neeg kawm ntawv (hnub
nyoog 5 txog 18 xyoo uas yuav kawm kom tiav tau daim
ntawv divplausmas), cov laus neeg (hnub nyoog 62 xyoos
thiab laus dua), cov neeg tau kev pab them nqi kho mob
Medicare thiab cov tib neeg muaj cov kev tsis taus, thiab
yuav tsum muaj ntawv cim tus kheej kom tsim nyog (ntawv
cim tus kheej ID muaj duab) thaum lub caij nce tsheb.
Kev Caij Tsheb Ciav Hlau
• Ua ntej koj nce tsheb, koj yuav tsum muas muaj daim pib los yog daim ntawv caij tsheb tau. Muaj cov tshuab muas pib nyob rau ntawm txhua lub chaw tos tsheb ciav hlau.
• Tom qab lub tsheb ciav hlau nres tus, nias lub yeej yeem kom cov qhov rooj qhib.
Cov Kev Pab Nce Tsheb Yooj Yim
• Npaj koj daim pib los yog daim ntawv caij tsheb rau lawv xyuas thaum nce tsheb, caij tsheb lawm thiab thaum tawm tsheb ciav hlau.
Txhua lub tsheb npav RT thiab cov tsheb ciav hlau muaj
cov rooj laub.
Chaw Pab Qhua
Xav paub ntxiv, hu 321-BUSS (2877) los yog TDD
321-HEAR (4327).
Muab Cov Neeg Sawv Cev Pab Qhua yuav nrog pab
xyuas txog cov kev yuav mus ntawm txhua tus neeg hnub
Zwj Hli (Mon) txog Zwj Kuab (Fri) thaum 6:30 sawv ntxov
txog 6:30 tsaus ntuj thaum koj hu 321-BUSS (2877) los
yog TDD 483-HEAR (4327) rau cov tsis hnov lus zoo. RT
Cov Neeg Sawv Cev Pab Qhua yuav qhia tau cov kev
tsheb yuav mus nres, cov sij hawm thiab cov nqi them caij
tsheb ua yuav luag txhua hom lus.
Chaw Pab Qhua thiab Muag Pib
1225 R Street
(ib sab ntawm lub chaw tos tsheb ciav hlau ntawm txoj kev
13th Street)
Zwj Hli (Mon) txog Zwj Kuab (Fri): 9 teev sawv ntxov txog
5:30 tsaus ntuj
Kaw rau cov hnub so thiab feem ntau cov hnub caiv
12
12
RT’s Language Interpretation Service
Getting the information that you need from RT’s Customer Service Representatives
is easy for non-English-speaking passengers. With the assistance of a language
interpretation service, Customer Service Representatives can provide route,
schedule and fare information to callers in almost every language.
Customer Service Representatives have been trained to recognize many languages
and will quickly connect you with a language interpreter when you call 321-BUSS
(2877). We are ready to assist you!
13
RT Sales Outlets
RT Customer Service and Sales Center *
1225 R St., M-F: 9 a.m. - 5:30 p.m.
Sacramento Natural Foods Co-Op - 1900 Alhambra Blvd.
*Cash, Checks & Credit Cards Accepted
EAST
Bel Air Market - 2155 Gold Center Dr., Rancho Cordova
City of Rancho Cordova - 2729 Prospect Dr.
Raley's - 8391 Folsom Blvd.
Rancho Check Cashing - 10248 Mills Station Rd.
Save Mart Supermarkets
5600 Folsom Blvd. (at 56th St.)
SMUD
6301 S St. (corner of 65th & S sts.)
NORTH
Bel Air Markets
1540 West El Camino Ave. (at Truxel Rd.)
7901 Walerga Rd. (at Elverta Rd.)
4320 Arden Way (at Eastern Ave.)
4005 Manzanita Ave. (at Cypress Ave.), Carmichael
3250 Arena Blvd.
City of Citrus Heights - 7927 Auburn Blvd.
E&S Check Cashing - 1810 Del Paso Blvd. #B
Fast N Easy Food Mart - 2101 El Camino Blvd.
Just Send It Postal Center
7909 Walerga Rd., Antelope
7889 Lichen Dr., Antelope
14
$15 Parking Pass
$50.00 Student Sticker
$50.00 Sr./Disabled Sticker
MONTHLY PASSES
$100 Basic Pass
$3.00 Discount Daily Pass
$6.00 Basic Daily Pass
$1.25 Discount Single Fare
CENTRAL CITY
$2.50 Basic Single Fare
Central,
East & North
Sacramento County
TICKET BOOKS
8839 Greenback Ln., Orangevale
SOUTH
Bel Air Markets
6231 Fruitridge Rd. (near 65th St.)
1301 Florin Rd. (at South Land Park Dr.)
7465 Rush River Dr. (at Windbridge Dr.)
8425 Elk Grove - Florin Rd. (at Calvine Rd.), Elk Grove
9435 Elk Grove Blvd., Elk Grove
5100 Laguna Blvd. (at Franklin Blvd.), Elk Grove
City of Elk Grove - 8401 Laguna Palms Way
Food Source - 4401 Broadway
Punjab International - 2338 Florin Rd.
Raley’s - 4900 Elk Grove Blvd., Elk Grove
9160 Elk Grove-Florin Rd. (at Bond Rd.), Elk Grove
15
$15 Parking Pass
MONTHLY PASSES
$100 Basic Pass
NORTH (Cont.)
North
& Outlets
South
RT Sales
Sacramento
County
TICKET BOOKS
$15 Parking Pass
MONTHLY PASSES
$100 Basic Pass
YOLO COUNTY
Yolo County,
Roseville
& Folsom
TICKET BOOKS
Bel Air Market - 1885 E. Gibson Rd., Woodland
City of Davis Recreation Department
23 Russell Blvd., Davis
Woodland City Hall Utilities Dept. - 300 First St.
Yolo County Transportation District
350 Industrial Way, Woodland
ROSEVILLE
Bel Air Markets
4008 Foothills Blvd.
1039 Sunrise Blvd.
FOLSOM
Bel Air Market - 2760 East Bidwell St.
City of Folsom - 50 Natoma St.
Raley's - 25025 Blue Ravine Rd.
SCHOOLS (Student Stickers Only)
Students may purchase monthly Student stickers on campus at
the following schools and educational organizations:
228-5805
227-6868
718-2870
264-4550
733-3630
264-4403
689-8600
228-5751
264-3262
277-6303
433-5222
277-6750
433-5113
567-5423
277-6892
228-5800
264-4350
971-7179
443-2960
277-6200
264-4150
395-5417
277-6400
382-5900
Monthly passes and stickers are sold
from the 25th of each month through
the 10th of the following month.
Albert Einstein Middle School
American Legion High
Burbank Community Transition Program
California Middle
Christian Brothers High
C.K. McClatchy High
Florin High
George Washington Carver High School
Health Professions High
Hiram Johnson High
John F. Kennedy High
Kit Carson Middle School
Luther Burbank High
Natomas Homeless Youth Services
Parker Family Resource Center
Rosemont High
Sam Brannan Middle School
San Juan Central McKinney Vento-Program
SCUSD School of Engineering & Sciences
St. Hope/Sacramento High
Sutter Middle School
The Met Sacramento High
West Campus Hiram Johnson High
Will C. Wood Middle School
Commuter Check vouchers are
accepted at most locations. For more
information, call 1-800-531-2828.
Order fare merchandise from Regional
Transit by phone: 321-2849
(with a major credit card).
To order fare merchandise from
Regional Transit by mail: Call 3212877 to request a mail order form.
Outlets are subject to change without
notice.
16
How to Ride Regional Transit
How to Read a Timetable
25 Marconi/Arcade to Sunrise Mall
1. Direction of Travel:
Look at the section of the
timetable that shows the
route’s direction of travel.
Monday
Monday through
through Friday
Friday
Mar- Mar- Mar- Mar- Manza Manza Dewey Sunrise Sunrise
&
&
-nita
-nita
Mall
coni/ coni coni coni
Madison Madison
&
&
&
&
&
Arcade
Main
Fulton Watt Garfield Cypress Madison
Term
APP
LV
LV
LV
LV
LV
LV
LV
LV
AR
-----------------------------------------------------------------
6:47a
7:17a
7:47a
8:17a
8:47a
9:17a
9:47a
10:17a
10:47a
11:17a
11:47a
12:17p
12:47p
1:17p
1:47p
2:17p
2:47p
3:17p
3:47p
4:17p
4:47p
5:17p
5:47p
6:17p
6:47p
7:17p
7:47p
6:54
7:24
7:54
8:24
8:54
9:24
9:54
10:24
10:54
11:24
11:54
12:24
12:54
1:24
1:54
2:24
2:54
3:24
3:54
4:24
4:54
5:24
5:54
6:24
6:54
7:24
7:54
6:59
7:29
7:59
8:29
8:59
9:29
9:59
10:29
10:59
11:29
11:59
12:29
12:59
1:29
1:59
2:29
2:59
3:29
3:59
4:29
4:59
5:29
5:59
6:29
6:59
7:29
7:59
7:10
7:40
8:10
8:40
9:10
9:40
10:10
10:40
11:10
11:40
12:10
12:40
1:10
1:40
2:10
2:40
3:10
3:40
4:10
4:40
5:10
5:40
6:10
6:40
7:10
7:40
8:10
8:57a
9:57a
10:57a
11:57a
12:57p
1:57p
2:57p
3:57p
4:57p
5:57p
9:02
10:02
11:02
12:02
1:02
2:02
3:02
4:02
5:02
6:02
9:05
10:05
11:05
12:05
1:05
2:05
3:05
4:05
5:05
6:05
9:13
10:13
11:13
12:13
1:13
2:13
3:13
4:13
5:13
6:13
7:22
7:30
7:36
7:42
8:22
8:30
8:36
8:42
9:22
9:30
9:36
9:42
10:22
10:30
10:36
10:42
7:47
8:47
9:47
10:47
11:47
12:47
11:22
11:30
11:36
11:42
12:22
12:30
12:36
12:42
1:22
1:30
1:36
1:42
2:22
2:30
2:36
2:42
3:22
3:30
3:36
3:42
4:22
4:30
4:36
4:42
5:22
5:30
5:36
5:42
6:42
1:47
2:47
3:47
4:47
5:47
6:22
6:30
6:36
7:22
7:30
7:36
7:42
8:22
8:30
8:36
8:42
9:23
10:23
11:23
12:23
1:23
2:23
3:23
4:23
5:23
6:23
9:30
10:30
11:30
12:30
1:30
2:30
3:30
4:30
5:30
6:30
9:37
10:37
11:37
12:37
1:37
2:37
3:37
4:37
5:37
6:37
9:43
10:43
11:43
12:43
1:43
2:43
3:43
4:43
5:43
6:43
6:47
7:47
Saturday
Plan Your Trip with RT Online
Traveling throughout Sacramento on bus
or light rail and not sure of the best route?
Visit sacrt.com, select online trip planner
and enter where you are going to and
from. The “Online Trip Planner” will offer
different routes that you can take based on
the trip time, walking distance or number
of transfers. For more information or
assistance in using the online trip planner,
call 321-BUSS (2877).   
17
2. Day of Travel:
Find the section corresponding
to the day of the week you
want to travel.
3. Timepoints:
Find the cross streets closest
to your destination. For
example, you want to travel to
Sunrise & Madison on the bus
and you live near Marconi &
Fulton.
4. Bus Departure Time:
Read across the line to the
timepoint closest to the cross
street (not all stops are listed)
where you will begin your trip.
This is the time you should
be at that bus stop. In this
example, 5:29 p.m.
5. Destination Arrival Time:
Read down the column to
find the arrival time that
allows you enough time to
get to your destination. In this
example, 6:36 p.m.
How to Ride the Bus
1
3
18
How to Ride Light Rail
1
2
Before you board, you must have a valid ticket or
pass. Fare vending machines are located at each light
rail station. If you are using a pre-paid ticket, you must
validate it in the slot located on the fare vending machine.
Look for the station signs indicating the direction
of travel. For your safety, please stand behind
the yellow caution strip.
After the train has come to a complete stop, push the
button to open the doors. Use the handrail as you step
up into the train. Doors will close automatically.
Sit down, relax and watch for your destination stop.
5
Wait for the train to come to a complete stop. To
open the doors, press the Door Open/Stop Request
button on the post near the exit. Use the handrail
as you step down.
19
How to Use Light Rail
Ticket Machines
1. Select Pass or Ticket Type
2. Select Quantity
3. Insert Payment
4. Take Ticket
• Single fare tickets purchased from a fare vending
machine are valid for two hours on light rail. Daily
passes purchased from the machines are valid until
1 a.m. the day after purchase on bus and light rail.
• Activate the voice annunciation system for step-bystep instructions.
• Activate the language feature for instructions in
Spanish.
• Fare vending machines at select light rail stations
accept credit/debit card payments.
Park-and-Ride Lots
RT charges a $1 per day parking fee at the following
light rail station park-pay-and-ride lots:
Pre-Paid Tickets - If you are using a pre-paid ticket,
you must validate it in the slot located on the ticket
machine before boarding light rail.
Proof of fare payment is required before boarding
light rail. Violators are subject to citation under
California Penal Code Section 640.
Fare Vending Machine Malfunction - If all of the
fare vending machines are not in working order at the
light rail station you are departing from and you are
unable to purchase or validate your ticket or pass,
you may board the train without fare. If a Transit
Officer requests your proof of fare payment while on
the train, explain the malfunction. They will verify the
status of the fare vending machines. If at least one
of the fare vending machines is in working order, you
will still be responsible for having the proper fare.
For your convenience, you can buy the following
RT passes and tickets directly from fare vending
machines:
Basic Single Fare ................................. $ 2.50
Discount Single Fare................................. 1.25
Basic Daily Pass ..................................... 6.00
Discount Daily Pass ................................. 3.00
Basic Monthly Pass .............................. 100.00
Basic Semi-Monthly Pass ...................... 50.00
No. of Spaces
Watt/I-80243
Watt/I-80 West
248
Roseville Road
1,087
Power Inn
299
Florin1,076
Meadowview 690
Franklin668
Cosumnes River College charges a $2 per day parking fee.
Daily parking passes can be purchased at parking kiosks
located at each parking lot:
Cosumnes River College
2,016
Monthly parking passes are available for $15 (per calendar
month).
For your convenience, RT has 14 free park-and-ride lots
located at the following light rail stations:
No. of Spaces
Marconi/Arcade416
Swanston311
Arden/Del Paso
35
Globe38
Watt/Manlove498
Butterfield406
Mather Field/Mills 235
Cordova Town Center
23
Sunrise 487
Hazel432
Iron Point 216
Glenn165
Historic Folsom 102
47th Avenue
423
Overnight parking is prohibited. RT is not responsible for stolen or
damaged vehicles. Please park in designated areas only. You may
be towed if you violate the posted restrictions.
20
Biking with RT
RT allows four bikes per car, two in the front and two in
the back, on multi-car trains. However, in the first light rail
car, no bikes are permitted at the front of the car, which is
reserved for persons with disabilities.
On the last train on the route each day, there is no limit on
the number of bikes that can board.
Please note: passengers have priority over bicycles, and
RT reserves the right to ask cyclists to exit if the bus or
train becomes full.
Bike Lockers
For another RT bike-and-ride option, why not try a bike
locker? Over 80 weatherproof bike lockers are located at
27 light rail stations to make your commute even easier.
You can lease a locker for six or 13 months at the following
light rail stations: Watt/I-80, Marconi/Arcade, 7th &
Richards/Township 9, 13th Street, 16th Street, 23rd Street,
39th Street, 48th Street, 59th Street, University/65th
Street, Power Inn, College Greens, Watt/Manlove, Starfire,
Tiber, Butterfield, Mather Field/Mills, Sunrise, Hazel, Florin,
Meadowview, Franklin, Center Parkway and Cosumnes
River College. Short-term six-month leases are $105 ($45
for six months plus $60 deposit) and long-term 13-month
leases are $150 ($90 for 13 months plus $60 deposit).
RT is making transit bicycle-friendly by providing more
opportunities for bicyclists to combine biking with riding RT
– bike racks on buses, bikes on trains and bike lockers at
27 light rail stations. Just look where you can go when you
bike and ride – work, school, shopping, dining, exploring,
the library, bike trails and parks – virtually anywhere in
Sacramento County. Bikes are welcome on RT’s bus bike
racks and in light rail vehicles all day, every day of the year.
Bike-and-Ride on Bus
For more information on RT’s bike locker program or to
request a lease agreement, call 556-0354 Monday through
Friday, 8 a.m. to 5 p.m.
RT buses are equipped with bike racks, so you’ll be able to
bike and ride nearly anywhere, anytime on RT buses! Each
rack can carry up to three bikes at a time on a first-come,
first-serve basis. Bikes are not allowed inside RT buses
unless it is the last bus on the route that day, and the bike
carrier is full.
For information on how to lease a bike locker at Iron
Point, Glenn or Historic Folsom, call the City of Folsom at
355-7285.
In addition, many light rail stations offer ribbon-style bike
racks at no charge.
In three simple steps that take less than 25 seconds, you
can load your bike onto the rack. Just follow the steps
displayed on the rack. Bikes may not be locked to the rack
and RT is not responsible for bikes that are stolen, left on
racks or damaged.
To check on a lost bike, call 321-2800.
Bike-and-Ride on Light Rail
Buy your fare and board. Place your bike in the rear or
front of the car next to the flip-up seats or in the rack
located in the front and rear of each car next to the flipup seats. Enter through the rear or front doors after all
other passengers have entered or exited the light rail car.
Bicyclists can board light rail every day at all hours of
operation.
21
Tips for Safe Riding
Light Rail Safety
Bus Safety
When riding light rail, stay in a central location near other
patrons. When the train is approaching the station, stand
behind the yellow caution strip. Do not touch the sides of the
train while it is still in motion. Wait until the train has come to a
complete stop before pushing the button to open the doors.
Try to avoid isolated bus stops and wait away from the curb,
not in or near the street. Stand near others in well-lit areas
and wait for the bus to come to a complete stop before
approaching. Avoid opening your wallet or purse while
boarding the bus. Have your pass or money in hand. During
off-hours, sit as close to the operator as possible. If trouble
occurs, notify the operator. The operator can contact a radio
dispatcher who will notify law enforcement.
During off-peak hours, ride in the first light rail car, close to
the operator. If someone bothers you, notify the operator and
move to another seat.
When you are traveling with children, always hold their hand
when boarding or exiting the train. Doors are timed to close
after boarding and exiting. Children or adults can be left
behind if you do not board together. If you are separated from
your group, call 556-0275 or tell the light rail operator or a
uniformed RT employee.
Always use the handrails when boarding and exiting the bus
and exit through the rear door whenever possible. After exiting,
stop, look and listen before crossing the street and always use
the sidewalk.
In case of an emergency, push one of the red “Emergency”
buttons located adjacent to or above every other door. This will
alert the train operator that you need help. The operator will
stop at the next station to determine the problem and notify
the Light Rail Control Center for the appropriate safety or law
enforcement response. Some trains have intercoms allowing
passengers to contact the operator while the train is stopped.
Every day, numerous items are left onboard bus and light rail
vehicles and at bus stops and light rail stations. Nearly all of
the items left behind are safe and left unintentionally; however,
some items can be harmful.
Suspicious Packages
Report any suspicious items or packages to an RT employee,
security or law enforcement as soon as possible. If a package
is discovered with a warning on it, such as “CAUTION” or
“DANGER,” leave it alone. Other items or packages may
appear suspicious for a variety of reasons, including the
location of the package, method of packaging, discoloration,
unusual or offensive odors, and/or persons running from the
package. We encourage you not to handle the item and to
notify RT, security or law enforcement.
• Climbing or riding on couplers between light rail vehicles is against the law. Serious and fatal accidents have
occurred when people attempted to climb over couplers
between light rail vehicles. Violaters will be prosecuted.
• Always be alert in light rail stations and look both ways before crossing the light rail tracks, another train may be approaching in the opposite direction.
Help Prevent Auto Theft
Always close all windows and lock all doors when leaving your
vehicle. Leave valuables at home or keep them out of view.
Lock valuables in your trunk or take them with you. Consider
installing a car alarm, ignition kill switch, or another type of
locking device for the steering wheel and/or brake pedal.
Remove documents containing your address or black out the
address portion of your documents.
• Light rail tracks are located in public streets and in
restricted right of way areas. It is not only unsafe, but against the law to trespass on bridges, underpasses or
walk along light rail tracks not open to the public.
• Do not walk along or next to light rail tracks. Light rail trains are relatively quiet and may approach from any direction at any time. Trespassers will be cited.
Walking To and From Your Car
• Always stand behind the yellow detectible warning tiles while waiting for a light rail train at a station.
Walk quickly and confidently to your vehicle. Have your keys
out and ready before approaching your car. Always check the
interior and exterior of your car for possible intruders. When
clear, enter your car and lock the doors behind you.
• Headphones and electronic devices are distractions and can divert your attention from oncoming light rail trains.
• It is prohibited to ride bicycles, skateboards or rollerblades in light rail stations.
Educate Your Children
• Crossing gates in a down position and warning bells signal that a light rail train is nearby. It is prohibited for pedestrians, bicyclists and motorists to cross the tracks when the cross-
ing gates are in the down position.
• It is illegal and dangerous to park vehicles on light rail tracks.
22
Prepare your children to ride RT. Talk to them about how to
handle themselves around strangers.
Identify RT employees to your children and teach them to
contact RT employees and/or police officers when they need
assistance or help. Always hold your children’s hands when
boarding or exiting trains or buses. Parents and children can
be separated if they don’t board or exit together.
RT passengers can also report non-emergency crime or
suspicious activity to RT Police by calling 556-0275 or by
sending a text to 67283 beginning with “sacrt” followed by a
space and your message. Remember to save 67283 in your
phone as “RT Crime Tips” for easy texting access later.
Street Persons
Like most cities, Sacramento has a street population. Some
may be homeless; others may be vagrants or panhandlers.
However, a few are chronic law violators who may infringe
upon the rights of others. Demonstrate a combination of
respect and caution around panhandlers and strangers.
Contributing money to people on the street will not necessarily
help solve the problem of homelessness or vagrancy. In fact,
it may encourage more panhandling. If you feel inclined to
assist the homeless, contributions can be given to one of the
many local charities, missions, food banks or social service
organizations that assist those in need.
i-Stop
i-Stop bus stop sign and light units are available at numerous
bus stops throughout Sacramento and offer the following
features to riders.
•
General Security Tips
• Be alert and aware of your surroundings
• Walk assertively and confidently
• Dress for ease of movement • Avoid carrying unnecessary items
• Hold purses, briefcases and packages close to your body
• Consider using a fanny pack instead of a purse • Carry your wallet and keys in your front pockets • Leave valuables at home
Improved communication between drivers and riders through the i-Signal, which is turned on by the push of a button on the signal pole, activating a flashing beacon to inform the driver that a passenger is waiting at the stop.
• Improved access to bus arrival information through the schedule display and on-demand illumination
• Braille and activation buttons for the visually-impaired
• Enhanced high performance, reliable lighting to waiting passengers
i-Stops are available on the following routes and
intersections:
RT Police Services
Route 1: RT is committed to providing excellent safety and security
services. Our security team consists of Sacramento Police
Officers, Sacramento Sheriff Deputies, RT Supervisors, RT
Train and Bus Operators, Transit Fare Inspectors, uniformed
security guards and YOU! A safe transit environment is
everyone’s responsibility. If you notice anything suspicious or
unlawful, please contact any operator, security guard or RT
employee when it is safe to do so and report what you have
observed. You may also contact the local law enforcement
agency for the area that you are located at the time of the
emergency.
Greenback Ln. & Peoria Dr. 
Route 2 & 3:  
Havenside Dr. & Sail Ct.
Route 11:  
Northborough Dr. & Club Center Dr.
Route 21:  
Coloma Rd. & Chardonnay Dr.
Route 21:  
Twin Oaks Ave. & Mariposa Ave.
 
El Camino Ave. & Morse Ave.
Route 23:
Route 28:   Zinfandel Dr. & Sunrise Blvd.
Route 56:
Meadowview Rd. & Henrietta Dr.
Route 62:  
21st St. & 3rd Ave.
The following are the 10-digit emergency numbers:
Route 62:  
Freeport Blvd. & 11th Ave.
California Highway Patrol
916-861-1300
Route 74:  
White Rock Rd. & Prospect Park Dr.
Citrus Heights Police
916-726-3015
Route 81:  
65th St. & Fruitridge Rd.
 
El Dorado County Sheriff
530-626-4911
Route 81:   65th St. & Elder Creek Rd.
Elk Grove Police
916-714-5111
Route 88:   West El Camino Ave. & Seamist Dr.
Folsom Police
916-985-7551
Route 93 & 103: Auburn Blvd. & Van Maren Ln.
Placer County Sheriff 530-823-4411
Route 93 & 103:
Auburn Blvd. & San Tomas Dr.
Rancho Cordova Police
916-362-5111
Roseville Police
916-786-6444
Sacramento Police 916-732-0100
Sacramento County Sheriff
916-874-5111
RT Police Services
Non-Emergency Contact
916-556-0275
23
Services for Persons with
Disabilities and Seniors
To assist visually-impaired passengers, there are
detectable warning tiles and door indicators at all
light rail stations. Stations and vehicles contain
raised-print and Braille signage, and fare vending
machines are equipped with tactile and audio
instructions.
Buses
All RT buses are equipped with
wheelchair* lifts or ramps and a
wheelchair securement area with
space for two wheelchairs. Assistance
with boarding or exiting, wheelchair
securement, lifts and fare payment is available
from RT bus operators when necessary or upon
request. RT bus operators are required to secure all
wheelchairs before proceeding. For safety reasons,
RT recommends that you use your own seat belt to
secure yourself in your wheelchair. “Scooter” type
mobility devices are top heavy and may be unstable
during transport. For your safety, it is recommended
that you transfer from your scooter to a bus seat.
Boarding Light Rail
Wait at the top of the boarding ramp
and stop in front of the yellow detectable
warning tile. After the train has stopped,
the operator will open the door and
lower the access platform. Wheelchairs
and other mobility aids may be rolled across the
bridgeplate. Strollers and utility carts must be folded
prior to boarding. Move to the designated area and
if using a wheelchair or scooter secure your brakes.
Inform the operator where you want to exit and if you
will need assistance to exit. Bicycles and two-wheeled
scooters may not board across the ramp. Other
personal transportation devices not primarily intended
for use by persons with disabilities must be certified
with RT. Contact Customer Advocacy with questions.
Most RT buses “kneel” by lowering the front steps
for easier boarding by passengers with mobility
limitations. Please let the operator know if you need
to use the bus kneeling feature upon boarding or
exiting.
* “Wheelchair ”, means a three-or-more-wheeled device
usable indoors.
Stop & Route Announcements
Stop announcements are provided for the benefit of
all RT customers, including passengers with visual
impairments. The announcements are made at
frequent intervals to notify passengers of approaching
stops.
Senior & Disabled Priority Seating
By law, seats at the front of the bus and
two seats in the front of the first light rail
car are designated as priority seats for
persons with disabilities and seniors.
Announcements will periodically be
made to request that other passengers vacate the
priority seating. If you need help locating or obtaining
a priority seat, request assistance from the operator.
RT buses and light rail trains have an automated
system that provides audible announcements to orient
passengers to their location. When boarding an RT
bus, you may also ask the operator to announce your
specific stop. All light rail stations are announced prior
to arrival in the station.
Light Rail Vehicles
All light rail stations have ramps or lifts
for wheelchair accessibility except the
12th & I Station where only northbound
trains to Watt/I-80 are accessible.
Please allow enough time to reach the
waiting area at the top of the ramp or lift
before the train arrives.
RT buses are also equipped with an external
announcement system that announces the bus route
number and route end-point to passengers waiting at
bus stops. Operators will always identify the route upon
your request.
There is space for three wheelchairs in the front car
of each train.
For more information on discount fares for persons with
disabilities and seniors, see the Fares section.
Discount Fares
24
Personal Care Attendant
Questions?
Persons with disabilities who need a Personal Care
Attendant (PCA) to ride RT’s system must apply for
the Disabled - Attendant photo ID card. A PCA is
required to pay the Discount fare. PCAs must have
the same beginning and ending destination as the
individual they are accompanying. PCAs shall remain
with the passenger during the complete trip to/from
their destination.
If you have any questions about RT’s
Accessible Services for seniors and
persons with disabilities, contact the
Accessible Services department at
557-4685 or TDD 557-4686 (TDD for
persons with hearing impairments).
You may also contact the Customer Advocacy
department at 556-4545.
Service Animals
Paratransit Service
Service animals are allowed to board
RT buses and light rail trains. A “service
animal” is any animal specifically trained
to work or perform tasks for a person
with a disability, including guiding
individuals with impaired vision, alerting individuals
with impaired hearing to sounds, providing minimal
protection or rescue work, pulling a wheelchair, or
fetching dropped items. If an operator is unsure that an
animal performs a service function, the operator may
ask the passenger what tasks the animal has been
trained to perform. However, persons boarding with
service animals are not required to have a certificate or
license – nor is a photo of the animal required on the
passenger’s RT Disabled photo ID card.
RT provides a door-to-door, shared
ride, ADA paratransit service for
individuals who are prevented from
using RT buses and light rail due to a
disability. Riders must meet the ADA
eligibility requirements to qualify and
must complete an eligibility process in advance with
RT to receive paratransit service.
Paratransit operates seven days a week, including
holidays. RT’s ADA paratransit service area is
designed to be “comparable” to RT’s fixed-route
bus and light rail service, providing ADA paratransit
service to origins and destinations within a 3/4 mile
radius of RT’s bus routes or light rail stations during
regular service hours.
For safety reasons, RT recommends service animals
do not ride the passenger lift platform. Their tails, paws,
head or equipment may catch in the lift mechanism.
When taking a trip on paratransit, you should allow
as much time from the origin to the destination as the
same trip would take using an RT bus and/or light
rail train, this includes time to get to the bus stop and
transfers.
Service animals are permitted to accompany persons
with disabilities in RT vehicles and facilities. The animal
must not interfere with other passengers, and must be
under the constant supervision and control of its owner.
If a service animal misbehaves, the passenger will be
asked to remove his or her animal from the vehicle or
facility. If there are multiple occurrences of misbehavior,
the animal’s boarding privileges may be revoked. Some
examples of misbehavior would be soiling the vehicle,
or growling at or harassing passengers, the operator,
or other service animals.
For an ADA Paratransit Application:
Phone: 557-4685
Email: paratransit@sacrt.com
Online: sacrt.com/accessibleservices.stm
Persons with a Hearing Impairment......... TDD 557-4686
Pets
Registered Riders Only:
Exact fare of $5 for each one-way trip is required
upon boarding; drivers do not give change. A
paratransit monthly pass is available for $125.
To Request a Ride...........429-2744 or 1-800-956-6776
Except for transporting small animals in a completely
enclosed and secured cage or carrier, animals that
do not meet the definition of “service animals” are not
permitted in RT vehicles or facilities.
To Cancel a Ride ...........................................429-2009
To File a Complaint/Compliment……………. 557-4685
Persons with a Hearing Impairment....... TDD 429-2568
The cage or carrier must be small enough to fit on
the person’s lap. The animal must not misbehave as
described in the “Service Animals” section.
25
Notice & Complaint Procedures
Sacramento Regional Transit
District Notice and Complaint
Procedure for Complaints of
Discrimination Based on Disability
I.
At a minimum, RT’s complaint procedure
shall be published in RT’s Bus & Light Rail
Timetable Book, on RT’s website, and in the
public waiting area of RT’s offices.
III. COMPLAINT PROCEDURE
PURPOSE
A. Any person who believes she or he has been
discriminated against on the basis of disability
may file a complaint by completing and submitting
an RT complaint form within 180 days of the
alleged incident.
The purpose of this Notice and Complaint Procedure
is to establish a process for investigating and
resolving complaints alleging discrimination based
on disability regarding Sacramento Regional Transit
District (RT) services, programs and facilities. [40
CFR § 27.7; 28 CFR § 35.130, 35.140, 35.149]
These regulations implement provisions of the
Section 504 Rehabilitation Act of 1973, and Title
II of the Americans with Disabilities Act of 1990.
This Notice and Complaint Procedure is adopted
pursuant to 28 CFR § 35.107 and 49 CFR § 27.13.
B. Complaints regarding prohibited discrimination
based on disability may be submitted to RT as
follows:
1. By phone to the Customer Advocacy
department, 557-4545, TDD 557-4686 (TDD for
hearing impaired).
Complaints from RT employees regarding disability
issues are handled under RT’s Equal Employment
Opportunity/Affirmative Action Program. RT
employees may submit complaints by following the
Complaint Review Procedure specified in Chapter
5, Article 2 of RT’s Personnel Rules and Procedures
Manual, copies of which are available from the RT
Risk department, by calling 556-0299.
2. In writing to the Customer Advocacy Department,
Regional Transit, P.O. Box 2110, Sacramento,
California 95812-2110. Letters of complaint
should include the information itemized in
Section III-C below. Complaint forms which
contain spaces for the required information are
also available from the Customer Advocacy
department upon request. Written letters or fully
completed forms may also be faxed to 456-1752
or emailed to customeradvocacy@sacrt.com.
II. NOTICE
A. Non-Discrimination Notice
The General Manager/CEO or his/her designee
shall prepare and provide information (Notice), in
accessible formats as necessary, describing the
protections against discrimination required by law.
The Notice shall be included in information
distributed to RT employees, to collective bargaining organizations, in RT’s recruitment material and in its general information, and to
the public. The Notice shall be posted at RT’s
Administrative Headquarters and all RT offices as
applicable.
3. In person at 1409 28th Street (corner of 28th
and N streets), 8 a.m. to 5 p.m., Monday through
Friday. Complaint forms will be available to fill
out, or complaints may be given verbally to a
Customer Advocacy department staff member.
It is advisable to call the Customer Advocacy
department in advance in order to schedule an
appointment.
C. Required Information. RT’s Customer Advocacy
department shall receive complaints from the
public. The Customer Advocacy department shall
make a written report including the complainant’s
name, phone number, address, route number,
date, time, location, direction and all details
pertaining to each specific complaint. Reports
with incomplete information may result in delays
B. Notice of Complaint Procedure
RT shall publish, in accessible formats as
necessary, a description of its procedure for
investigating and responding to complaints
alleging discrimination based on disability. The
notice shall contain RT’s address and phone/
fax numbers for receiving written or verbal
complaints.
26
Notice & Complaint
Procedures
Service
Changes
IV. APPEAL PROCESS
in response by RT beyond the time lines listed
below. RT cannot respond to reports without the
complainant’s mailing address, although such
reports will be forwarded for consideration by the
appropriate RT personnel.
F. Appeal of Decision. If the complainant wishes to
appeal the decision, the complainant shall make
a request for a hearing in writing or other fixed
format (such as audio tape) within 30 days from
receipt of the response. The complainant shall
submit the request for an appeal to RT’s General
Manager/CEO, either by mail to P.O. Box 2110,
Sacramento, CA 95812-2110 or in person at
1400 29th Street, Sacramento, CA 95816. The
complainant may use an appeal form, which is
available by mail or in person at RT’s Customer
Advocacy department (1409 28th Street, Suite
208), phone 557-4545 or TDD 557-4686 (TDD for
hearing impaired).
D. Acknowledgement Letter. The Customer
Advocacy department shall forward an
acknowledgment letter to the complainant within
seven days after receipt of the complaint. The
letter shall inform the complainant that: 1.) their
complaint has been forwarded to designated
RT personnel, 2.) the date by which a response
will be sent to the complainant, and 3.) how to
contact RT in the event the complainant does not
receive a response within that time.
G. Appeal Process. Within 15 days from receipt of
the request for hearing, the General Manager/
CEO or the General Manager/CEO’s designee
(who has not previously been involved in the
investigation of the original complaint) shall
schedule a meeting to hear the appeal. The
meeting shall be held at an accessible location
within 30 days from receipt of the request for
hearing. If desired, the complainant may be
represented by a person of his or her choice.
RT will also provide language interpretation
services or sign language interpretation services
upon request. The General Manager/CEO or the
General Manager/CEO’s designee shall issue a
final determination in writing within 21 days after
the meeting. A person may also file a complaint
directly with the Federal Transit Administration
(FTA), at FTA Office of Civil Rights, 1200 New
Jersey Avenue, SE, Washington, D.C. 20590.
E. Investigation of Complaint and Response.
The designated RT employee shall investigate
the complaint and respond in writing within a
reasonable time, generally not to exceed 30 days
from receipt of the completed complaint. The
response shall set out a process for resolution of
the issue stated in the complaint.
If more information is needed to resolve the
case, RT may contact the complainant. The
complainant has 10 business days from the
date of the letter to send requested information
to the investigator assigned to the case.
If the investigator is not contacted by the
complainant or does not receive the additional
information within 10 business days, RT can
administratively close the case. A case can also
be administratively closed if the complainant no
longer wishes to pursue their case.
After an investigation is complete, RT will issue
a letter to the complainant summarizing the
results of the investigation, stating the findings
and advising of any corrective action to be taken
as a result of the investigation (RT employee
personnel files are confidential; therefore, specific
information on disciplinary actions resulting from
complaints will not be divulged).
H. Time Limits. The parties may extend any time
limit set out above by written agreement.
IV. CONTRACTED SERVICES
If no action is taken, the response shall state the
reasons for the decision and the procedures for
the complainant to appeal the decision.
27
27
RT shall continue to require its contractors who
provide services subject to 28 CFR § 35.107 and
49 CFR § 27.13 (including, but not limited to,
ADA paratransit services) to adopt the required
complaint procedures for complaints of prohibited
discrimination on the basis of disability.
Notice
& Complaint
Procedures
Service
Changes
Sacramento Regional Transit District
Title VI Complaint Procedure
I.
PURPOSE
The purpose of this Notice and Complaint Procedure
is to establish a process for investigating and
resolving complaints alleging discrimination based
on race, color, or national origin regarding the
Sacramento Regional Transit District (hereinafter
referred to as RT) services, programs and facilities
under Title VI of the Civil Rights Act of 1964, as
amended, 49 USC Sections 2000d et seq, and 49
CFR Part 21.
Complaints from members of the public regarding
discrimination under Title VI are handled under these
procedures.
Title VI of the 1964 Civil Rights Act requires that “No
person in the United States shall, on the grounds
of race, color, or national origin, be excluded from
participation in, be denied the benefits of, or be
subjected to discrimination under any program or
activity receiving federal financial assistance.”
II. COMPLAINT PROCEDURE
A. Any person who believes she or he has been discriminated against on the basis of race,
color, or national origin by RT may file a Title VI complaint by completing and submitting RT’s Title VI complaint form within 180 days of the alleged incident.
B. Complaints regarding discrimination based on race, color, or national origin may be submitted to RT as follows:
1. By phone to the Customer Advocacy
department, 557-4545, or TDD 557-4686 (TDD for hearing impaired).
2. In writing to the Customer Advocacy Department, Regional Transit, P.O. Box 2110,
Sacramento, California 95812-2110. Letters of
complaint should include the information
itemized in Section III-F below. Title VI
complaint forms are also available from the Customer Advocacy department and on RT’s
website at sacrt.com/titleVI. Written letters or fully completed forms may be faxed to the
Customer Advocacy department at 456-1752
or emailed to customeradvocacy@sacrt.com.
3. In person at 1409 28th Street, Sacramento, CA,
95816 (corner of 28th and N streets), 8 a.m. to
5 p.m., Monday through Friday. Title VI complaint
forms are available at this location,
28
28
Notice & Complaint
Procedures
Service
Changes
or complaints may be given verbally to a
Customer Advocacy department staff member.
If the complainant requires assistance to
complete a complaint form in person, it is
advisable to call the Customer Advocacy
department in advance in order to schedule
an appointment.
C. Required Information. RT’s Customer Advocacy
department shall receive complaints from the
public. The Customer Advocacy department shall
make a written report including the complainant’s
name, phone number, address, route number,
date, time, location, direction and all details
pertaining to each specific complaint. Reports
with incomplete information may result in delays
in response by RT beyond the time lines listed
below. RT cannot respond to reports without the
complainant’s mailing address, although such
reports will be forwarded for consideration by the
appropriate RT personnel.
IV. APPEAL PROCESS
A. Appeal of Decision. If the complainant wishes to
appeal the decision, the complainant shall make
a request for appeal in writing or other fixed
format (such as audio tape) within 30 days from
receipt of the response. The complainant shall
submit the request for an appeal to RT’s General
Manager/CEO, either by mail to P.O. Box 2110,
Sacramento, CA 95812-2110 or in person at
1400 29th Street, Sacramento, CA 95816. The
complainant may use an appeal form, which is
available by mail or in person at RT’s Customer
Advocacy department (1409 28th Street, Suite
208, Sacramento, CA 95816), phone number
557-4545 or TDD 557-4686 (TDD for hearing
impaired).
D. Acknowledgement Letter. The Customer
Advocacy department shall forward an
acknowledgment letter to the complainant within
seven days after receipt of the complaint. The
letter shall inform the complainant that: 1.) their
complaint has been forwarded to designated RT
personnel (Supervisor or Title VI Coordinator),
2.) the date by which a response will be sent to
the complainant, and 3.) how to contact RT in
the event the complainant does not receive a
response within that time.
B. Appeal Process. Within 15 days from receipt of
the request for hearing, the General Manager/
CEO or the General Manager/CEO’s designee
(who has not previously been involved in the
investigation of the original complaint) shall
schedule a meeting to hear the appeal. The
meeting shall be held at an accessible location
within 30 days from receipt of the request for
hearing. If desired, the complainant may be
represented by a person of his or her choice.
RT will also provide language interpretation
services or sign language interpretation services
upon request. The General Manager/CEO or the
General Manager/CEO’s designee shall issue a
final determination in writing within 21 days after
the meeting. A person may also file a complaint
directly with the Federal Transit Administration
(FTA), at FTA Office of Civil Rights, 1200 New
Jersey Ave., SE, Washington, D.C. 20590.
E. Investigation of Complaint and Response.
The designated RT employee shall investigate
the complaint and respond in writing within a
reasonable time, generally not to exceed 60
days from receipt of the completed complaint.
The response shall set out a process for
resolution of the issue stated in the complaint.
After an investigation is complete, RT will issue
a letter to the complainant summarizing the
results of the investigation, stating the findings
and advising of any corrective action to be taken
as a result of the investigation. (RT employee
personnel files are confidential; therefore, specific
information on disciplinary actions resulting from
complaints will not be divulged). If no action
is taken, the response shall state the reasons
for the decision and the procedures for the
complainant to appeal the decision.
If more information is needed to resolve the
case, RT may contact the complainant. The
complainant has 10 business days from the
date of the letter to send requested information
to the investigator assigned to the case.
If the investigator is not contacted by the
complainant or does not receive the additional
information within 10 business days, RT can
administratively close the case. A case can also
be administratively closed if the complainant no
longer wishes to pursue their case.
C. Time Limits. The parties may extend any time
limit set out above by written agreement.
29
29
Service
Laws
and
Changes
Rules
Prohibited Conduct - Laws
7. Evasion of the payment of a fare of the system. For purposes of this section, fare evasion includes entering
an enclosed area of a public transit facility beyond posted signs prohibiting entrance without obtaining valid fare, in addition to entering a transit vehicle without valid fare.
 
8. Misuse of a transfer, pass, ticket, or token with the intent to evade the payment of a fare.
 
9. Unauthorized use of a discount ticket or failure to
present, upon request from a transit system representative, acceptable proof of eligibility to
use a discount ticket, in accordance with Section
99155 of the Public Utilities Code and posted system
identification policies when entering or exiting a transit
station or vehicle. Acceptable proof of eligibility must be clearly defined in the posting. In the event that an eligible discount ticket user is not in possession
of acceptable proof at the time of request, any citation issued shall be held for a period of 72 hours to allow
the user to produce acceptable proof. If the proof is provided, the citation shall be voided. If the proof is not produced within that time period, the citation shall be processed.
 
10. Willfully disturbing others on or in a system facility or vehicle by engaging in boisterous or unruly behavior.
(RT Ordinance 15-06-02)
Any of the following is an infraction punishable in the
manner set forth in the code section or ordinance, as
applicable:
A. Any act prohibited under Penal Code Section 640, including the following:
1. Eating or drinking in or on a system facility or vehicle in
areas where those activities are prohibited by that system. Eating, or drinking is prohibited in a Vehicle except that a person in a Vehicle may drink a non-
alcoholic beverage if that beverage is kept in a container that is designed to be spill-proof or spill-
resistant when drinking from the container, and the person only drinks from the container when the spill-
proof or spill-resistant feature is being used properly. 
2.Disturbing another person by loud or unreasonable noise.
 
3.Smoking in or on a system facility or vehicle in areas
where those activities are prohibited by that system. Smoking is prohibited in all Vehicles and within any Facility where a “no smoking” sign is posted. Signs are
posted at entrances to stations (where there is a
logical or natural entrance) and near other signs identifying Rules and Laws for using the transit system.
11. Carrying an explosive, acid, or flammable liquid in a public transit facility or vehicle.
4.Expectorating upon a system facility or vehicle.
 
5.Skateboarding, roller skating, bicycle riding, roller
blading, or operating a motorized scooter or similar device, as defined in Section 407.5 of the Vehicle Code in a system facility, vehicle, or parking structure. This paragraph does not apply to an activity that is necessary for utilization of the transit facility by a bicyclist, including, but not limited to, an activity that is
necessary for parking a bicycle or transporting a
bicycle aboard a transit vehicle, if that activity is conducted with the permission of the transit agency in a manner that does not interfere with the safety of the bicyclist or other patrons of the transit facility.
 
6. Sale or peddling of any goods, merchandise, property, or services of any kind whatsoever on the facilities, vehicles, or property of the public transportation system, if the public transportation system has
prohibited those acts and neither the public
transportation system nor its duly authorized representatives have granted written consent to engage in those acts.
2. Urinating or defecating in a system facility or vehicle, 1
except in a lavatory. However, this paragraph shall not
apply to a person who cannot comply with this paragraph as a result of a disability, age, or a medical condition.
 
13. Willfully blocking the free movement of another person in a system facility or vehicle. This paragraph shall not
be interpreted to affect any lawful activities permitted or First Amendment rights protected under the laws of this state or applicable federal law, including, but not limited to, laws related to collective bargaining, labor relations, or labor disputes.
14. Willfully tampering with, removing, displacing, injuring, or destroying any part of any facility or vehicle of a public transportation system.
 
30
Laws and Rules
c. Transporting animals unless: (a) the animal is a guide, service, or signal animal that has been specially trained to assist persons with disabilities and is on a leash or under the control of the person transporting it; or (b) the animal is in a completely enclosed and secured cage or carrying case that is
small enough to fit on the person’s lap and the animal does not otherwise endanger or annoy other persons.
B. Any act prohibited under Penal Code Section 640.5, including defacing with graffiti or other inscribed material the interior or exterior of Vehicles and Facilities.
C. Any act prohibited under Public Utilities Code Section 99170, provided that RT provides reasonable notice to the public of the activities prohibited by this Section and the penalties for violations of those prohibitions, including the following:
d. Engaging in conduct that results in the occupation of more than one seat at a time when there is a heavy passenger load on the Vehicle.
1. Operate, interfere with, enter into, or climb on or in,
the property, facilities, or vehicles owned or operated
by the transit district without the permission or approval
of the transit district.
 
2. Interfere with the operator or operation of a transit vehicle, or impede the safe boarding or alighting of passengers.
 
3. Extend any portion of the body through a window
opening of a transit vehicle in a manner that may cause harm or injury.
e. Riding in a Vehicle with a Stroller/Utility Cart unless, prior to boarding, the children or goods are removed and the Stroller/Utility Cart is folded and/or stored so that it does not block the aisle or the areas reserved for persons in wheelchairs or who use mobility aids.
f. Entering into or being upon any Facility or Vehicle with any bottle, can or other receptacle containing any Alcoholic Beverage that has been opened, or a
seal broken, or the contents of which have been partially removed; or consuming any Alcoholic Beverage.
4. Throw an object from a transit vehicle.
 
5. Commit an act or engage in a behavior that may, with reasonable foreseeability, cause harm or injury to any person or property.
 
6. Violate a notice, prohibition, instruction, or direction on a sign that is intended to provide for the safety and security of transit passengers, or the safe and secure operation of the transit system. RT has determined that
the following conduct interferes with the safety and security of transit passengers and the safe and secure operation of the transit system and is prohibited:
g. Boarding a Vehicle, or remaining on board a Vehicle, while in possession of a Prohibited Carry-On Bag.
h. Violating any notice, prohibition, instruction, or direction on any sign at a Facility or on a Vehicle that is intended to provide for the safety and security of RT passengers or for the safe and secure operation of RT’s transit system.
a. Boarding a Vehicle with an Electric Personal Assisted Mobility Device (EPAMD), except in the
following circumstances: (1) if the person is disabled and uses the EPAMD as a mobility device and,
in such event, the EPAMD must be stored only at the
wheelchair area or tie-down location in the Vehicle;
or (2) a non-disabled person may board a Rail Car with an EPAMD if the person uses the steps to board the Rail Car and stows the EPAMD in the space reserved for Bicycles.
7. Knowingly give false information to an RT employee, or contracted security officer, engaged in the enforcement of a district ordinance or a state law, or otherwise obstruct the issuance of a citation for the violation of a district ordinance or a state law.
 
8. Violate any of the conditions established by a transit district ordinance under which a passenger may board a transit vehicle with a Bicycle and where that Bicycle may be stowed on the transit vehicle. This ordinance establishes that no person may do any of the following:
b. Occupying seats designated for seniors and the disabled, unless the person meets the definition of a senior or disabled person as set forth in the RT Fare Structure.
a. Carry more than one Bicycle at the same time onto a Vehicle.
31
Laws and Rules
2. Climb upon or attach himself or herself to any Vehicle or Facility except as the Vehicle or Facility was designed to be used.
 
3. Enter upon the roadbed, tracks, structures or other parts of a Facility not open to the public.
b. Stow more than one Bicycle inside a Vehicle;
c. Carry a Bicycle onto a Bus that has an exterior Bicycle carrier mounted on it;
d. Board the front Rail Car (based upon the Rail Car’s direction of travel at the time of boarding), if that
person: (a) boards with a Bicycle at other than
the rearmost door of that Rail Car; (b) stows a
Bicycle at other than the rearmost location inside that Rail Car; or (c) boards with or stows a Bicycle when two or more Bicycles are already stowed in that Rail Car at the time of boarding;
4. Remove, displace, injure, destroy, or obstruct any part of a Facility, including without limitation, an RT track, switch, turnout, bridge, culvert.
 
5. Occupy a bus bench or shelter at a bus stop unless the person boards the next Vehicle, arriving at the stop travelling in the passenger’s direction of travel
or the person occupies the facility to accompany or meet another person (“the Passenger”) who will either be boarding onto or is expected to alight from the next
Vehicle arriving at the stop traveling in the Passenger’s direction of travel. For purposes of this Section, “Vehicle” includes a bus operated by another public transit agency, if the bus is authorized by RT to use the stop.
 
6. Enter a Paid Fare Zone unless: a) The person is in possession of valid fare or promptly purchases valid fare from a fare vending machine and boards the next Vehicle arriving at the Light Rail Station traveling
in the person’s direction of travel. Each person entering a Paid Fare Zone within a Light Rail Station will be permitted sufficient time to purchase fare and
board a Vehicle, taking into consideration factors affecting mobility such as age or disability, schedule delays or Vehicles that are full to capacity; or b) The
person alights from an Vehicle, having paid the applicable fare and either: (1) leaves the Paid Fare Zone without delay; or (2) if transferring to a different Light Rail line, boards the next Vehicle arriving at the Light Rail Station travelling in the passenger’s direction of travel.
e. Board any Rail Car coupled behind the front Rail Car (based upon the Rail Car’s direction of travel at the time of boarding), if that person: (a) boards with or
stows a Bicycle at other than the rearmost or frontmost location of that Rail Car; or (b) boards
with or stows a Bicycle at any door where two or more Bicycles are already stowed at the time of boarding; or
f. Carry a Bicycle onto a Replica Streetcar or a Historic Streetcar.
g. Sections 8.c., 8.d., and 8.e., above, do not apply to the last Vehicle operated along each route each day.
D. As set out in Vehicle Code Sections 22521 and 22656, parking a vehicle on RT’s Light Rail track or within 7 ½ feet of the nearest rail.
E. Parking a vehicle in violation of Vehicle Code Section
22500, or the parking ordinances of a city or county
that has authorized Inspectors to enforce its parking ordinances, including but not limited to, parking a vehicle at designated bus and/or light rail loading zones or on RT property that is posted as a no-parking area, as set out in any existing or future memoranda of understanding between RT and any city or county through which RT’s Bus or Light Rail passes.
7. Enter a Light Rail Station without a Paid Fare Zone or the portion of a Light Rail Station outside a Paid
Fare Zone unless: a) The person alights from a Vehicle
and either: (1) leaves the Light Rail Station without
delay; or (2) if transferring to a different Light Rail
line or bus, boards the next Vehicle arriving at the
Light Rail Station travelling in the passenger’s direction
of travel; or b) the person enters the Light Rail Station
to accompany or meet another person (“the
Passenger”) who will either be boarding or is expected
to alight from the next Vehicle at the Light Rail Station
F. Pursuant to Public Utilities Code Section 102122, no person, other than an authorized RT employee or agent, may do any of the following:
1. Interfere with the operation of a Vehicle or any Facility used to provide access to a Vehicle. The term “interfere” includes acting in a manner that could impair: a) the safety of any person; or b) RT’s provision of safe, efficient and convenient transit service.
32
Laws and Rules
the Passenger who is to be picked up fails to alight
from the next Vehicle, the person may stay an
additional 15 minutes to wait for the next Vehicle
scheduled to arrive traveling in the Passenger’s direction of travel (“second Vehicle”), unless a longer period is required due to schedule delays or Vehicles that are full to capacity. If the Passenger does not alight from the second Vehicle, the person must leave the Light Rail Station immediately after the second Vehicle leaves the Light Rail Station. For purposes of this Section, “Vehicle” includes a bus operated by another public transit agency, if the bus is authorized by RT to use the Light Rail Station.
traveling in the Passenger’s direction of travel (“Next
Vehicle”), subject to the following: (1) the person may enter a Light Rail Station to drop off the Passenger
no sooner than 15 minutes prior to the scheduled
arrival of the next Vehicle, unless a longer period
is required for the Passenger to board taking into consideration factors affecting mobility such as age or disability, schedule delays, and Vehicles that are full to capacity. Once the Passenger boards a Vehicle, the person must leave the Light Rail Station without delay; or (2) if the Passenger who is to be picked-up fails to alight from the next Vehicle, the person may stay an additional 15 minutes to wait for the next
Vehicle scheduled to arrive traveling in the Passenger’s direction of travel (“second Vehicle”), unless a longer period is required due to schedule delays or Vehicles that are full to capacity. If the Passenger does not alight from the second Vehicle, the person must leave the Light Rail Station immediately after the second Vehicle leaves the
Light Rail Station. For purposes of this Section,
“Vehicle” includes a bus operated by another public
transit agency, if the bus is authorized by RT to use the
Light Rail Station.
9. The provisions of F.6, F.7 or F.8 do not apply to a person who is:
(a) Attending an RT-authorized event at a Light Rail Station to which the person is invited when that
person remains within those areas of the Light Rail Station that are open for the event on the day and during hours of operation of the event. RT or any third party that RT authorizes to conduct an event
at a Light Rail Station must post the following
information at each entrance to the event or in
prominent locations at the event site if the event
does not have controlled access points: whether the
event is open to the public or by invitation only, the
event date(s) and hours of operation, and the area
or areas within a Light Rail Station that are open for the event.
This Section F.7 does not prohibit any person from engaging in activities that are protected under federal and state laws, including without limitation, picketing,
demonstrating, distributing handbills, or circulating
petitions outside of a Paid Fare Zone.
8. Enter a Light Rail Station while operating a vehicle, as
defined in the Vehicle Code, unless the person
operating the vehicle: a) parks the vehicle in the
area designated for vehicle parking and boards the
next Vehicle as provided in Section F.7; or b) parks in the area designated for passenger loading or vehicle parking and: (1) removes the vehicle from the Light
Rail Station without delay after the Passenger boarding
the next Vehicle has been dropped-off. If the Passenger needs assistance in boarding, the person
may accompany the Passenger to the platform but
must remove the vehicle from the Light Rail Station
without delay after the Passenger boards the next
Vehicle. A person may enter a Light Rail Station to
drop off the Passenger no sooner than 15 minutes
prior to the scheduled arrival of the Vehicle traveling
to the Passenger’s destination, unless a longer period
is required due to schedule delays or Vehicles that are full to capacity; or (2) removes the vehicle from the Light Rail Station without delay after the Passenger
alighting from the Next Vehicle has been picked up. If
33
(b) Touring or inspecting a Light Rail Station as an RT invitee when the invitee is in the presence of
the RT representative who is conducting or
accompanying the tour or inspection.
(c) Retailing goods or services at a Light Rail Station in accordance with the terms and conditions of an RT
permit, license, lease, or other agreement, as applicable.
(d) Performing construction, maintenance, operations, event set-up, or other work or services at a Light Rail Station as authorized by RT.
(e) Performing a regulatory function as authorized by applicable law or an agreement between RT and the regulating entity.
(f) Authorized by RT to be present or park his or her vehicle at the Light Rail Station under the terms of
a lease, license, right of entry or other written agreement.
Laws and Rules
G. Nothing herein shall be construed to prohibit the presence or use of any device or implement used by a disabled person to gain equal access to and use of the transportation services provided by RT at any
location within a Facility or on a Vehicle if such
prohibition would constitute unlawful discrimination
under the Americans With Disabilities Act of 1990,
as amended, and its implementing regulations, or if RT otherwise authorizes the presence or use of the device or implement under Title XII of the RT Administrative Code.
J. Attempting to ride or riding on a Bus with a wheelchair that is capable of being secured by the securement system installed on that Bus without permitting such securement of the wheelchair;
K. Sleeping on a train that has reached the end of a light rail line; or
L. Playing sound equipment that is audible to other passengers; or
M. Any other conduct that interferes with the safe, pleasant, convenient and efficient provision of transit services.
Prohibited Conduct - Rules
(Title XII of RT Administrative Code)
The following activities are prohibited on or in: (a) any
Vehicle, because such activities interfere with passengers’
privacy and/or with the safe, pleasant, convenient
and efficient provision of transit services; and (b) the
Designated Passenger Loading Area within any Facility,
because such activities interfere with safe boarding and
alighting of persons into or from a Vehicle. Violations of
these rules may result in ejection from RT Vehicles or
Facilities or confiscation of the violator’s RT identification
card:
A. Placing one’s feet on the seat of a Vehicle or placing any article on the seat that would leave grease, oil, paint, dirt, or any other substances on the seat;
B. Boarding a Vehicle unless the passenger is clothed, including footwear;
C. Soliciting money from other persons;
D. Discarding litter or trash in or upon a Vehicle or Facility unless placed in a trash receptacle;
E. Posting, distributing or displaying any sign,
advertisement, circular, handbill, or other written material;
F. Exhibiting, offering, or displaying any object or merchandise for sale;
G. Offering or soliciting the sale or lease of any commercial service;
H. Performing ceremonies, or making speeches or orations;
I. Affixing a sign, placard, notice declaration or appeal of any kind or description;
34
35
Destination
Guide
Service
Changes
Destination Guide
COLLEGES &
UNIVERSITIES
American River College
College Oak Dr. & Orange
Grove Ave.; 1,82
California State University,
Sacramento (CSUS)
60th & J Sts.;
30,34,82,87,Hornet Shuttle
Bruceville Rd. & Calvine Rd.;
light rail - CRC; 54,55,56,e-tran,
SCT/Link
McGeorge School of Law
5th Ave. & 33rd St.;
51,67,68
Sacramento City College,
Hughes Stadium
14th Ave. & Freeport Blvd.;
light rail - City College; 62
University of Calif., Davis
Yolobus 42,43,242,243,244,
Airport, Unitrans
UCD Extension
Sutter Square Galleria, 29th
& K Sts.; 30,67,68
FAMILY
ATTRACTIONS
Fairytale Town
South Land Park Dr. & 16th
Ave.; 6,62
Raging Waters, Cal Expo
1600 Exposition Blvd.;
67,68
Sacramento Children’s
Museum
2701 Prospect Park Dr.;
74,Rancho CordoVan
Sacramento Zoo
South Land Park Dr. &
Sutterville Rd.; 6,62
Safetyville USA
3909 Bradshaw Rd.; 72
Sutter’s Fort
28th & L Sts.; 30,67,68
GOVERNMENT
HOSPITALS/MED
CENTERS
Carol Miller Justice Center
301 Bicentennial Cir.; light rail Power Inn
Kaiser Permanente Rancho
Cordova
International Dr.; 74
County Branch Center
Kiefer Blvd. & Branch Center
Rd.; 72
Kaiser Permanente
Sacramento
Cottage Wy. & Morse Ave.;
22,80,82,84
County Courthouse
720 9th St.; light rail - St. Rose
of Lima Park, 7th & I/County
Center or 8th & H/County
Center; most downtown buses
Kaiser Permanente South
Wyndham Dr. & Lindbrook Wy.;
light rail - CRC; 5,54,55,56
DMV Field Offices
4700 Broadway; 38,51
7775 La Mancha Dr.; 5,55,56
5209 North Ave.; 23,25
Kaiser Permanente Point
West
Response Rd.; 22,23,67,68
DMV State Headquarters
24th St. & Broadway; light rail Broadway; 51
Family Relations Courthouse
(William R. Ridgeway)
3341 Power Inn Rd.; light rail Power Inn; Granite Park Shuttle
Hall of Justice
651 9th St.; light rail - St. Rose
of Lima Park or 8th & K; most
downtown buses
Post Offices
Downtown - K St. between 4th
& 7th sts.; light rail - St. Rose
of Lima Park or 8th & K; most
downtown buses; Main - 2000
Royal Oaks Dr.; light rail - Royal
Oaks; 22,23
Century Stadium 14
Arden Wy. & Ethan Wy.;
22,23,67,68,87
Crest Theatre
1013 K St.; light rail - Cathedral
Square; most downtown buses
Mercy San Juan
Coyle Ave. & Millburn St.; 25,
Citrus Heights City Ride
Regal Natomas Marketplace
Truxel Rd. & Gateway Park
Blvd.; 11,13,Natomas Flyer
Methodist
Bruceville Rd. & Hospital Dr.;
light rail - CRC; 54,55,56
Tower Theater
16th St. & Broadway; light rail Broadway; 6,51
Shriner’s
2425 Stockton Blvd.; 38
UA Market Place at
Arden Fair
Arden Wy. & Challenge Wy.;
22,23,29,67,68
Sacramento City Hall
730 I St.; light rail - St. Rose
Veterans Administration
Hospital
10535 Hospital Wy.
(Mather); 75,VA Shuttle
Sacramento Federal
Courthouse 5th & I sts.; light rail - 7th or
8th & Capitol; most downtown
buses
Veterans Administration
Outpatient Clinic
5342 Dudley Blvd. (McClellan);
19,26,80,84,85,93
36
36
Century 16 Greenback Ln.
Greenback Ln. & I-80; 80,93
Mercy General
40th & J Sts.; light rail - 29th
St., 39th St.; 30,MGH Shuttle
UC Davis Medical Center
Stockton Blvd. & X St.;
UC Davis Medical Center
Shuttle, light rail - 39th St.; 38
State Capitol
10th St. & Capitol Mall; light
rail - Cathedral Sq., 8th &
Capitol or Archives Plaza; most
downtown buses
Century Downtown Plaza
445 Downtown Plaza; light
rail - St. Rose of Lima Park or
8th & K; most downtown buses
Esquire IMAX Theatre
K Street Mall (between 12th &
13th Sts.); light rail -Cathedral
Square, 7th & K and 8th & K;
30,62
Sutter General
28th & L Sts.; light rail 29th St.; 30,67,68,
Sutter Shuttle
Sacramento Central Library
828 I St.; light rail - St. Rose
MOVIE THEATRES
UA Sunrise Mall Sunrise Blvd. & Greenback
Ln.; 1,21,23,24,25,28,95,Citrus
Heights City Ride
MUSEUMS
Aerospace Museum of Calif.
3200 Freedom Park Dr.,
McClellan; 26
California Auto Museum
2200 Front St.; 38
California Military Museum
1119 2nd St.; Old Sacramento;
light rail - St. Rose of Lima Park
or 8th & K; most downtown
buses
Service
Destination
Changes
Guide
Destination Guide
California Museum
1020 O St. (between 10th &
11th); light rail - Archives Plaza;
most downtown buses
Calif. State Indian Museum
26th & K streets.; 30,67,68
Calif. State Railroad Museum
111 I St., Old Sacramento; light
rail - Sacramento Valley Station;
most downtown buses
Crocker Art Museum
216 O St., light rail - 8th & O;
3,7,38,most downtown buses
Sacramento Children’s
Museum
2701 Prospect Park Dr.;
74,Rancho CordoVan
Sacramento History Museum
101 I St.; light rail - St. Rose of
Lima Park or Sacramento Valley
Station; most downtown buses
Wells Fargo
History Museum
1000 2nd St., Old Sacramento;
light rail - Sacramento Valley
Station; most downtown buses
Wells Fargo Museum
400 Capitol Mall, light rail - 8th &
Capitol, 7th & Capitol; 38,most
downtown buses
PARKS AND
RECREATION
AREAS
Ancil Hoffman Park/Effie Yeaw
Nature Center
6200 Tarshes Dr.; 23,25,29
Capitol Park
L & N Sts,; between 10th &
15th Sts.; light rail - Cathedral
Square or Archives Plaza; most
downtown buses
Carmichael Park
Fair Oaks Blvd. & Grant Ave.;
23,25
Cesar Chavez Plaza
(between I & J & 9th & 10th
Sts.); light rail - St. Rose of Lima
Park or 8th & K; most downtown
buses
POINTS OF
INTEREST
Del Paso Regional Park
Auburn Blvd. & Pasadena Ave.;
1
Blue Diamond Growers
Visitors Center
1701 C St.; light rail - Alkali Flat;
33,34
Discovery Park
Jibboom & Richards Blvd.; 11,15
East Portal Park
1120 Rodeo Wy.; 30
California Vietnam
Veterans Memorial
15th & L Sts.; light rail Cathedral Square; 30,62,most
downtown buses
Gibson Ranch County Park
28th St. & Elverta Rd.; 19
Granite Regional Park
Power Inn Rd. & Ramona; light
rail - Power Inn; Granite Park
Shuttle
Cathedral of the Blessed
Sacrament
11th & K Sts.; light
rail - Cathedral Square; most
downtown buses
McKinley Park
601 Alhambra Blvd.; 34,67,68
Rusch Park
Antelope Rd. & Auburn Blvd.;
93,95,103
City Cemetery
10th St. & Broadway; 2,51
Sacramento Softball Complex
Watt/Longview & I-80;
light rail, 1,26,80,84
Delta King Riverboat
Front & K Sts., Old Sacramento;
buses
William Land Park
South Land Park Dr. &
Sutterville Rd.; 2,6,62
Greyhound
420 Richards Blvd.
light rail - 7th & Richards/
Township 9;11,15
PERFORMING ARTS
B Street Theatre
2711 B St.; 67,68
Latino Center of Art and
Culture
2700 Front St.; 38
Community Center Theater
13th & L Sts.; light rail Cathedral Square; most
downtown buses
Old Chinatown-Sacramento
“Yee Fow” & Dr. Sun Yat Sen
Memorial-Chinatown Mall
(between 3rd & 5th, J & I
Streets); light rail - 7th & Capitol;
30,38
CSUS Theatre Arts Dept.
6000 J St.; 30,34,82,87
Memorial Auditorium
1515 J St.; light rail - 12th & I or
Cathedral Square; 30,62
SHOPPING
CENTERS
Music Circus
15th & H Sts.; light rail - 12th
& I; 30,34,62
Arden Fair Mall
Arden Wy. & Capital City Frwy.;
22,23,29,67,68
Sacramento Theatre Co.
14th & H Sts.; light rail - 12th &
I; 30,34,62
37
37
Marketplace at Birdcage
Sunrise Blvd. & Greenback Ln.;
1,21,23,24,25,28,95,Citrus
Heights City Ride
Country Club Plaza
Watt Ave. & El Camino Ave.;
22,23,80,82,84
Florin Towne Centre
Florin Rd. & Stockton Blvd.;
47,51,55,65,67,68,81
Fruitridge
Stockton Blvd. & Fruitridge Rd.;
51,61
Folsom Premium Outlets
Folsom Blvd. & Iron Point Rd.
light rail - Iron Point; Folsom
Stage Line
K Street Mall
K St. between 7th & 12th
Streets; light rail - Cathedral
Square or St. Rose of
Lima Park or 8th & K; most
downtown buses
Midtown
19th - 29th Sts. between J &
Capitol; 30,62,67,68
Natomas Marketplace
Truxel Rd. & Gateway Park
Blvd.;11,13, Natomas Flyer
Sacramento Downtown Plaza
K St. between 4th & 5th sts.;
buses
Southgate Plaza
Franklin Blvd. & Florin Rd.;
54,65,67,81
Sunrise Mall
Sunrise Blvd. & Greenback Ln.;
1,21,23,24,25,28,95,Citrus
Heights City Ride
Town and Country Village
Marconi Ave. & Fulton Ave.;
25,26
Service Changes
National
Holidays
September 2015 – December 2016
NATIONAL HOLIDAYS
RT operates a Sunday/Holiday schedule on the following days:
Labor Day...................................................................Monday, September 7, 2015
Thanksgiving Day................................................... Thursday, November 26, 2015
Christmas Day............................................................. Friday, December 25, 2015
New Year’s Day................................................................. Friday, January 1, 2016
Martin Luther King Jr. Day............................................ Monday, January 18, 2016
Memorial Day..................................................................... Monday, May 30, 2016
Independence Day................................................................Monday, July 4, 2016
Labor Day...................................................................Monday, September 5, 2016
Thanksgiving Day................................................... Thursday, November 24, 2016
Christmas Day (observed).........................................Monday, December 26, 2016
38
38
Partnerships
Each year, Regional Transit participates
in the following seasonal events:
Capitol March for the Dream and Diversity Expo - January
Sacramento Earth Day Festival - April
Celebrate Sacramento - May
Rancho Cordova Hometown Celebration - July
Sacramento Zoo Ice Cream Safari - August
California State Fair - July
Folsom LIVE - September
Celebrate Natomas - October
Urban Cow Half Marathon - October
California International Marathon - December
Dates and events are subject to change.
For more information about the above events, please visit
sacrt.com as the event you are interested in approaches.
These events may include supplemental service.
39
Routes and
Schedules
Service
Changes
Service Frequencies of
Light Rail & Bus Routes
Rt.
Name
Pk
Mid Sat Sun Eve
74International
6060- - 60
75* Mather Field
60
This table shows the service frequencies in minutes for RT light
rail and bus routes during the following periods:
80+Watt - Elkhorn
60 60606060+
81
Florin - 65th St.
15/30 15/3030
60
30/60
82
Howe - 65th St.
30
30
60
60
60
• Peak (Pk) M-F 6 a.m. - 9 a.m. & 3:30 p.m. - 6 p.m.
• Midday (Mid) M-F 9 a.m. - 3:30 p.m.
• Saturday (Sat) 9 a.m. - 6 p.m.
• Sunday (Sun) 9 a.m. - 6 p.m.
• Evening (Eve) after 6 p.m. all days
60
60
60
60*
84* Watt - North Highlands
60
60
60
-
60*
86+ San Juan - Silver Eagle
30
30
60
60
60+
87+Howe
30 30606060+
88 West El Camino
30 30606060
Rt. Name
Pk Mid Sat SunEve
93*Hillsdale
30 30606060*
LR Light Rail
15 15303030/60
95
1 Greenback
15 15303030
103 Auburn Blvd.
(4)a.m.&(4)p.m. peak trips
109 Hazel Express
200 and up
See individual schedules
2
Riverside (Pocket Area) 60
3
Riverside Express
60
-
-
-
5
Meadowview - Valley Hi
60
60
-
-
60
6
Land Park (Pocket Area) 60
60
-
-
60
7
Pocket Express
11 Truxel Road
30 6060- 60
13Northgate
6060- - 60
15
Rio Linda Blvd. - O St.
19*Rio Linda
21
Sunrise - Citrus Heights
30
30606060
30
30 30
60
60
6060- - 60
23El Camino
303030
6060
24
60
-
25Marconi
60
-
-
30/60
6060- -
26 Fulton
30 306060-
28
Fair Oaks - Butterfield
3060
29
Arden - California Ave.
30
J St.
15
33Dos Rios
15
-
30
-
-
60 30
2020- - -
34McKinley
6060- - -
38+P/Q Streets
60 60606060+
47Phoenix Park
6060- - -
51
12
Broadway - Stockton
12
30
30
30/60
54 Center Parkway
30 6060- 60
55*Scottsdale
30 30606060*
56
30
Pocket - C.R.C.
30
30
60
30/60
61Fruitridge
6060- - 60
62 Freeport
30 3060- 30/60
65
Franklin - 65th St.
60
60
-
-
60
67 Franklin 30 30606060
68 44th St.
30 30606060
72* Rosemont - Lincoln Village
30
30
60
60
60
-
-
60*
40
40
-
Dash indicates no service during that time period.
Asterisk indicates no evening service on Saturdays,
Sundays and holidays.
Plus indicates no evening service on Sundays and holidays.
Indicates number of peak period trips.
Refer to route timetable for exact details of service.
60 60606060*
22Arden
Madison - Greenback
–
*
+
( )
Citrus Heights - Antelope Rd. 60
Routes and
Schedules
Service
Changes
Community Route Guide
Light Rail/Bus Connections
Use this guide to determine which RT routes serve your
community or neighborhood. For transportation outside
the Sacramento area, see the Other Transportation
Services section.
The following light rail stations have RT bus route connections:
Community
Watt/I-801,15,19,26,80,84,93,103
Roseville Road
85
Marconi/Arcade25,86,87
Royal Oaks
22,23
Arden/Del Paso
13,15,19,22,23,88
Globe15
Alkali Flat/La Valentina
33
Sacramento Valley Station 30
16th St.
6
29th St.
38,67,68,Sutter Shuttle,
Mercy General Shuttle
39th St.
UCDMC Shuttle,Mercy General Shuttle
University/65th Street
26,38,61,65,81,82,87
Power Inn
Granite Park Shuttle
College Greens
61
Watt/Manlove72,80,84
Butterfield28
Mather Field/Mills
21,28,72,74,75
Zinfandel
28,Rancho CordoVan
Cordova Town Center
28
Sunrise74
Broadway51,62
4th Ave./Wayne Hultgren
62
Fruitridge61
Florin54,81
Meadowview5,47,56
Franklin65
Center Parkway
54
54,55,56
7th & Richards/Township 9 11,15
RT Routes Providing Service
Alkali Flat
Light Rail,29,33,34
Antelope19,84,95
Arcade
Light Rail,23,25,26,80,82,84,87
Arden
22,26,29,80,82,84,87
Carmichael23,25,29
1,21,23,24,25,28,93,95,103,City Ride
Citrus Heights
College Greens
Light Rail,61
Colonial Heights
51,81
Curtis Park
Light Rail,67
Del Paso Heights
13,15,19,25,86
Dos Rios
Light Rail,15,29,33
Downtown
Light Rail,2,3,6,7,11,15,29,30,33,34,38
51,62,86,88,109,Natomas Flyer
East Sacramento
Light Rail,30,34,81,82,87
Elverta19
Fair Oaks 21,23,24,28,109
Foothill Farms
1,93
Fruitridge
Light Rail,51,61,67,68,81
Gardenland13,88
Gold River
21,28
Greenhaven2,3,6,7,62,81
Hagginwood
Light Rail,15,25,85,86
La Riviera
Light Rail,80,84
Land Park
2,6,7,61,62
Lincoln Village
72
Lindale55
McKinley Park
30,34,67,68
Meadowview
Light Rail,5,47,56
Midtown
Light Rail,30,34,38,62,67,68,109
North Highlands
19,26,80,84,85,93
North Natomas
11,13,Natomas Flyer
North Sacramento
Light Rail,13,15,19,22,23,25,86,87,88
Oak Park
51,61,67,68
Orangevale24,109
Pocket
2,3,6,7,56,62,81
Rancho Cordova
Light Rail,21,28,72,74,75,Rancho CordoVan
Rio Linda & Robla
15,19,86
River Oaks
38
River Park
34
Rosemont
Light Rail,72
Scottsdale55
South Natomas
11,13,86,88
Tahoe Park
Light Rail,38,51,81
Valley Hi
Light Rail,5,54,55,56,65
RT Transit Centers
RT bus routes have connections at the following locations:
American River College
1,82
Arden Fair Mall
22,23,29,67,68
CSUS30,34,82,87
Florin Towne Centre
47,51,55,65,67,68,81
Louis and Orlando
21,93,103
Pocket2,6,7,56,62
Sunrise Mall 1,21,23,24,25,28,95
41
41
Routes and Schedules
No. Name LRT
1
2
3
5
6
7
11
13
15
19
21
22
23
24
25
26
28
29
30
33
34
38
47
51
54
55
56
61
62
65
67
68
72
74
75
80
Pages
No. Name Light Rail........................................ 44-49
Greenback...................................... 50-52
Riverside (Pocket Area).................. 54-55
Riverside Express.......................... 54-55
Meadowview - Valley Hi...................... 56
Land Park (Pocket Area)..................... 57
Pocket Express................................... 58
Truxel Road.................................... 60-61
Northgate............................................. 62
Rio Linda Blvd. - O St..................... 64-65
Rio Linda........................................ 66-67
Sunrise - Citrus Heights................. 68-69
Arden................................................... 70
El Camino....................................... 72-73
Madison - Greenback.......................... 74
Marconi........................................... 76-77
Fulton............................................. 78-79
81
82
84
86
87
88
93
95
103
109
205
206
210
211
212
213
214
226
227
228
246
247
248
252
255
Fair Oaks - Butterfield........................... 80
Arden - California Ave......................... 81
J St................................................. 82-84
Dos Rios...................................... 85, 149
McKinley.............................................. 86
P/Q Streets..................................... 88-89
Phoenix Park............................... 90, 150
Broadway - Stockton...................... 92-94
Center Parkway.............................. 96-97
Scottsdale...................................... 98-99
Pocket - C.R.C........................... 100-101
Fruitridge........................................... 102
Freeport...................................... 104-105
Franklin - 65th St............................... 106
Franklin....................................... 108-109
44th St........................................ 108-109
Rosemont - Lincoln Village.......... 110-111
International........................................112
Mather Field.......................................113
Watt - Elkhorn..............................114-115
Pages
Florin - 65th St.............................116-118
Howe - 65th St............................ 120-121
Watt - North Highlands................114-115
San Juan - Silver Eagle.............. 122-123
Howe.......................................... 124-125
West El Camino.......................... 126-127
Hillsdale...................................... 128-129
Citrus Heights - Antelope Rd..... 130, 151
Auburn Blvd....................................... 131
Hazel Express................................... 132
Fruitridge Rd. - Freeport.................... 133
12th Ave. - Sutterville Rd................... 134
La Riviera Dr...................................... 135
College Greens................................. 136
14th Ave. - 21st Ave.......................... 137
Fruitridge Rd. - Stockton Blvd........... 138
Broadway - Stockton Blvd................. 139
Pocket Rd./Riverside Blvd................. 140
So. Land Park - Greenhaven Dr........ 141
Gloria Dr. - Rush River Dr.................. 142
Meadowview - Greenhaven............... 143
21st St. - Florin Rd............................ 144
Meadowview - Rush River................. 145
Freeport - Fruitridge - MLK................ 146
La Riviera - College Greens.............. 147
RT Contracted Shuttle Services
Citrus Heights City Ride................................ 163
Granite Park Shuttle...................................... 162
McClellan Park Shuttle.................................. 153
North Natomas Flyer.............................. 154-158
Rancho CordoVan.................................. 159-161
42
42
Call or Text a Crime Tip
Call 556-0275 or Text To: 67283
Text messages must begin with sacrt
RT passengers can now report non-emergency crimes or suspicious activity to RT Police
by calling 556-0275 or by sending a text to 67283 beginning with “sacrt”
followed by a space and your message. Remember to save 67283 in your phone
as “RT Crime Tips” for easy access later.
Examples of crimes that may be reported using the non-emergency phone or text tip
line include public alcohol consumption, drug activity, or sale of counterfeit passes
at bus stops or stations.
When a non-emergency incident is reported to the phone or text tip line, an RT
security officer will receive the information and forward it to an officer on duty
or the appropriate authority for follow-up.
In case of emergency or an immediate danger to passengers or the public, call 9-1-1.
For all RT issues not related to safety and security, call 321-BUSS (2877).
43

Service Changes - Sacramento Regional Transit

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