Steve Seawright - Frederick County Building Industry Association
Transcription
Steve Seawright - Frederick County Building Industry Association
Vol. 26 Issue 4 Fall 2012 Pictured at left are the champions of the 2012 FCBIA Golf Classic: Jerry Grable, Jim McCormack, Ross Ostrander, and Steve Plyler, from the Advantage Homes team. In second place was the Vintage Security team with Pierre DeGrandchamp, Greg Loss, Robert MacDonald, and Mike Murphy. And third place winners were David Greminger, S.J. Honacki, Randy Krom, and John McConnell from NVR. Other winners: Closest to the Pin Contest at Hole # 4: Jim Joyce Closest to the Pin Contest at Hole # 6: Randy Frey Longest Drive Contest for Men: Stuart Badra Longest Drive Contest for Women: Lisa Coblentz Straightest Drive Contest: Greg McKever Putting Contest: Tony Worley (who made the putt) Formore about the tournament turn to page 4. Upcoming FCBIA Events November 13 General Membership Meeting & Election of Board of Directors 4:00 - 6:00 pm Barley & Hops Grill & Microbrewery Steve Seawright Frederick County Building Industry Association President 2013 FCBIA Membership Dues Increase Dear Fellow FCBIA Member, By now you should have received a letter communicating the same information as related herein; but the message is sufficiently important that it bears repeating. December 4 Installation of Officers 11:30 am Ceresville Mansion Though there may be circumstances when a professional association is hesitant to communicate with members about a forthcoming dues increase, this is not such an occasion. For details see inserts Clasina Van Velzen-Stup Membership Coordinator clasina@frederickbuilders.org Among the principle factors giving rise to this straightforward communication are that FCBIA carries no surplus, is an exceptional steward of membership resources, is responsive to the interests of each constituent membership group, has an unequaled record of advocacy accomplishment locally and now must prepare to meet unavoidable costs associated with maintaining essential membership services at both state and local levels. And, it is by reason of these same considerations that your Board of Directors, comprised of involved representatives from each diverse membership group, voted overwhelmingly in support of an across the Board dues increase that will range from an additional $100-$175, but will average $109 per member company. Phone: 301.663.3599 Fax: 301.663.1966 www.frederickbuilders.org As all who follow Maryland’s regulation of our industry recognize, it is at the State level where Denise Jacoby Executive Officer dbradyjacoby@ frederickbuilders.org Donna Kraft Executive Administrator donna@frederickbuilders.org Always reluctant ___ “yes”, but hesitant ___ “no”. the greatest and increasing number of regulatory and legislative threats now originate and must be dealt with. While the “good news” for each of us is that we do business in Frederick County, the “bad news” reality affecting our collective futures is that Frederick County is located in Maryland. On-going legislative and regulatory challenges related to septic systems, the Watershed Implementation Plan Off-set Program, pending requirements for greenhouse gas emissions reductions, and other ill-advised regulations and legislation not turned aside or modified in Annapolis and in State agencies in Baltimore become unavoidable, mandatory local impositions. When that happens, typically, unalterable damage has been done. And, by reason of these considerations, FCBIA, HBAM and MNCBIA each will adopt a 2013 dues increase, $65 of Continued on next page Jerry Connelly Builder Member of the Year Bruce Dean Associate Member of the Year Continued from page 1 Board of Directors 2012 Steve Seawright President Thomas Hyde, Jr. First Vice President Doug MacMaster Second Vice President Hugh Gordon Treasurer Brendan Madden Secretary Bob Mochi Immediate Past President Jerry Connelly Fran Denmark William R. Norton, III Ross Ostrander Stuart Terl Keith Tunell Dave Wiegand Jason Wiley Directors Bruce Dean President Land Use Council which will become part of an on-going $130 per member contribution towards State-level legislative and legal advocacy. That advocacy is focused upon countering the constant tide of poorly considered measures emanating from a Governor and State regulators intent upon crippling our industry. Locally FCBIA requires additional resources to continue a record of exceptional accomplishment focused upon prompting and supporting a receptive Board of County Commissions (BOCC) as it modifies and adopts policy and regulatory practices that further the goals of FCBIA. Those goals have been for heightened economic development and a more business-friendly environment for FCBIA Members. While maintaining our effectiveness in advocating, educating and networking does not require more staff, it does require caring for present, highly valued staff in terms of providing equitable compensation and benefits in the same fashion that each of us must be attentive to these same considerations for our own employees. Now added to FCBIA’s long list of local accomplishments are the BOCC’s adoption of Comp Plan/Zoning Map Amendments, its recent approval of FCBIA and Land Use Council-supported revisions to the County’s subdivision regulations, the County’s planned increase in the use of Developer Rights and Responsibility Agreements (DRRA’s) and the County’s anticipated support for local amendment of the state-adopted 2012 version of the International Energy Conservation Code. When you consider the totality of FCBIA services to members supported by membership dues, you will not forget, I trust, that apart from $130 per member now earmarked for support of state level housing advocacy, $150 of each Members’ dues goes to NAHB, making each local BIA member a member of the national organization. NAHB is a tireless advocate for addressing the current credit crisis in a manner that assures adequate capital allocated for housing and for preserving the Mortgage Interest Deduction (MID). At the same time NAHB has been effective in amending EPA’s Lead Paint Rule and lends invaluable technical support and personnel resources in countering poorly considered regulatory proposals that arise in connection with Maryland’s Watershed Implementation Program. When you take time to reflect on what your membership support of FCBIA can and does make possible for you at the local, State and national levels, it should be clear that that your investment of time and resources in FCBIA is a Value Investment, generating a tangible return that each of us can only wish were so large in all of our other investments. Dues increase? Reluctantly__yes. Hesitantly__ no. Please call (301-370-6771 - m) or E-mail me (steve.seawright@clarkus.com) if you desire additional information concerning the information provided. Steve Seawright, FCBIA President Bennett Goldberg Representative Professional Remodelors Organization Members Mingle at July Crab Feast Gary Large Representative Commercial Roundtable Todd Walker President Sales & Marketing Council J. Maurice Carlisle Robert Hilton Jim MacGillivray Fred W. Rudy David C. Smith Dolores Wilson FCBIA Life Directors Debra Borden Board Attorney Thomas Hyde, Jr. Dusty Rood State Directors FCBIA Bulletin The annual Crab Feast drew a big crowd to the Buckeystown Pub. Members and their families, friends, and co-workers enjoyed the best Maryland crabs and great fried chicken while catching up on what everyone has been doing. The mood was light and there was a lot of optimism about the state of the local building industry, but maybe that was the beer talking! Fall 2012 Page 2 Bruce Dean Land Use Council President Entering the fall Presidential Election Season, I am reminded that our local respite from election challenges is only temporary. While many of us are heavily involved with, and emotionally and politically invested in, the outcome of national elections, it is a truism which I believe in firmly that the closer an elected official is to being your neighbor, the more important his or her actions are to your wellbeing as a citizen and to the successful outcome of your business ventures. So it is also true that the Land Use Council is not only working with currently elected officials and their staffs on initiatives of crucial importance to our industry, we are also watching upcoming political seasons make their way, slowly but surely, into our paths, and we will be as active as ever over the upcoming months in assessing the political actors who wish to be elected to future local office and providing you with our insights. Just so you know, in 2013 a new Mayor and Board of Aldermen will be elected in the City of Frederick, and we will be interviewing as many of the viable candidates as possible prior to the primaries in September of 2013. As far as current events go, as I stated in my last column, the Land Use Council has continued to retain our momentum from 2011 and sustained it through the first three-quarters of 2012. Frederick County Staff and elected officials continue to work with us in easing local regulatory burdens, the City of Frederick is also making significant progress, and the State of Maryland continues to march to a completely different drummer, endeavoring to make development the scapegoat for all environmental problems, real and imagined, which may exist in our State while ignoring how states surrounding us strive to act reasonable, further leaving Maryland alone on an island of greater and greater taxation and regulatory burdens. I could spend an entire column or more on the challenges we face on a State level, but will leave that to Steve Seawright and the Maryland State Builders Association to discuss. At Frederick County, we have finally reached our goal of having the subdivision ordinance realigned with logical development practices. This has been an enormous challenge over many, many years and the final result could not have been better for the development industry. The County’s new Comprehensive Plan has also finally The closer an elected official is to being been adopted, reversing the illogical, inyour neighbor, the more important his tellectually dishonest or her actions are to your wellbeing as and confiscatory plan a citizen and to the successful outcome approved by the prior Board of County of your business ventures. Commissioners and restoring property rights and zoning to a large number of Frederick County property owners and also restoring some sanity to our future growth projections to much more accurately reflect the fact that Frederick County is in the high growth state of Maryland, adjacent to Montgomery County, Maryland and Loudon County in Virginia, and not set in the hinterlands of Nebraska or Wyoming. At the City of Frederick we have recently weighed in on Stormwater regulations and are working on revisions to the City’s Moderately Priced Dwelling Unit program to make it much more business friendly and actually work toward a fair result for those who may be priced out of the local market in the future. The City is also undergoing a Citywide Comprehensive Rezoning and I have attended all hearings and workshops on this undertaking. An upcoming workshop on “Form Based Zoning” will also be watched carefully. The Land Use Council members continue to work hard, and there is a lot on our plate. Thank you to everyone who contributes their time, money, intellect and plain hard work to helping our industry. Page 3 Fall 2012 FCBIA Bulletin 2012 FCBIA Golf Classic On Friday, August 10 FCBIA hosted its annual golf classic at Hollow Creek Golf Club in Middletown. Despite early morning thunderstorms threatening to cancel the tournament for the first time in its 36 year history, over a hundred players and volunteers braved the rain to show their support for the FCBIA. The wet start did not dampen their spirits and the skies soon cleared to make for a perfect golfing day. So with a little bit of luck and the hard work of the committee and the many volunteers, as well as the contributions of our loyal sponsors, the annual tournament was once again a succesful fundraiser and a great place for members to build strong business relationships. Thank you to all who participated! 2012 Golf Volunteers: 2012 Golf Committee: Mike Beans Katie Bowersox Fran Denmark Michael Denmark Val Duffy Jennifer Franey Hugh Gordon Bill Norton Brian Duncan Ken Ebmeier Mike Goldstein Brian Wetcher Thank You 2012 FCBIA Golf Classic Sponsors! AmeriGas Barley & Hops BB&T Bill Norton @ Morgan Stanley Bowman Consulting Brandenburg Electric Buckeye Development Buckeystown Pub Budget Blinds Carefree Kitchens Charles P. Johnson & Assoc. Costco Dan Ryan Builders Dutch's Daughter Elm Street Development Emmitsburg Glass Company Environmental Alternatives Everedy Square Fireside Hearth & Home Foulger Pratt Fox & Associates Frederick Brick Works Frederick County Bank Geo-Technology Associates Glory Days Grill Grand Rental Events Green Brothers Construction Habitat ReStore Harris, Smariga & Associates FCBIA Bulletin Glenn King Gary Brooks Amber Demour Bill Norton Bob Mochi Rick Pastor Ed Smariga Dick Johnson Paula Preston Jack Purcell Lee Johnson Patricia Clements Timothy L. Cowan Danielle Swaedner Jason Wiley Dan Reaver Mike Ensor Bert Anderson Ken Ebmeier Brigg Bunker John Mazelon Clayton Minnick Amanda Ebert Stephen Cutter Maribeth Harper Dwain Remsberg Brandon Green Dean Jacoby Chris Smariga Fall 2012 Hollow Creek Holly Hills Country Club J. Maurice Carlisle Law Offices of Rand D. Weinberg Manpower MidAtlantic Farm Credit Miles & Stockbridge Monocacy Crossing NAHB Natelli Communities P.B. Dye Prospect Mortgage Red Horse Rentals Unlimited Rentals Unlimited Seawright Homes Severn, O'Connor & Kresslein Sport & Health Sport Clips Talon Construction Taste of Asia The Ott House The Traffic Group Thomas, Bennett & Hunter Thompson Gas Vintage Security Wetchco Signs WFRE/WFMD William H. Gordon & Assoc. Josh Rickets J.P. Lunn Bo Carlisle Rand Weinberg Lisa Coblentz Adam Cramer Noel Manalo Kelly Regan Katie Harman Paul Coleman Jenna Schulten Hugh Gordon Ken Bromfield Jim Joyce Rick Bricker Steve Seawright Dave Severn Shaun Gilbert Melissa Griffith Bob Deiuliis Kevin Alexis Ott Joe Caloggero John Alexander Doug MacMaster Jennifer Franey Bryan Wetcher Nikki Bamonti Mark Dyck Page 4 2012 FCBIA Golf Classic Page 5 Fall 2012 FCBIA Bulletin Todd Walker Sales & Marketing Council President 2012 has been a good year. Although much of the U.S. is still stuck in the economic doldrums, the greater Washington, DC region’s real estate and building market is doing well. Metro Study’s predictions have proven accurate. Although there are still pockets of sluggishness, the local building industry is healthy. Or should I say ‘healthier.’ New home sales are up. Resale home sales have remained steady*. Even individual lot sales, which have been a lost cause the past three years, are up. Yes, it’s been a pretty good year. I visited Sasha Scaun at her model home last Sunday, thinking she and I would have time to chat. Well, we did speak for a couple minutes, in-between an existing appointment (new buyer) and an incoming appointment (contract appointment). I spoke with her assistant, who told me that she has been busy like that every weekend. Other salespeople have similar reports. Drive by many of the area’s new home communities and you’ll see three or four houses in various stages of completion. It’s nice to see. I’ve just completed numbers for the resale market. As of today (Oct 1st), there are 935 active listings in the MRIS database. 10 are foreclosures (down 65%), 104 are potential short sales (down 23%), and 108 are active rental listings. That leaves just 713 active standard listings. * Sales have remained steady for the past eighteen months, averaging 211 sales per month. With only 3.9 months of active inventory, the market is still in a ‘Seller’s Market’ mode (equilibrium market is 6 months of inventory). This is most likely one of the reasons for increased new home sales (lack of resale inventory). Looking ahead, I see continued improvement. Going out on a limb, I expect home prices to begin increasing (5% over the next eight months), so with renewed optimism, we begin to wind down 2012 and look forward to 2013. A special note of thanks goes out to Denise, Clasina and Donna for their continued hard work, for keeping the rest of us in line, and for making difficult work look easy. Learning English Ain’t Always Easy Literacy Council Looks to Builders and Contractors to Help Build English Skills of Employees Learning a foreign language is never easy – that is, unless you’re a preschooler. How many of us took German or Portuguese in high school and, despite receiving passing grades, never learned it well enough to speak that language outside the classroom without getting tongue-tied or feeling totally humiliated? With its 50th year serving the Frederick community on the horizon, LCFC has set a goal to reach even more potential students by targeting businesses and industries that typically employ a large percentage of the area’s foreign born population, in particular construction companies and restaurants. Of course, if you don’t end up living in a non-English speaking foreign county, you don’t usually have a compelling reason to be proficient in another language apart from our mother tongue. It’s quite a different situation, however, for those who immigrate to the U.S. with few or no skills in the English language. That’s where the Literacy Council of Frederick County (LCFC) enters into the picture. When employers encourage employees to improve their English language skills, the benefits flow in both directions. Clear verbal and written communications between a supervisor and worker can build confidence and trust between both parties and add to the company’s overall productivity. It can also lead to better customer relations even if the worker has minimal dealings with customers. Increased safety performance on the job is another important reciprocal outcome. From the employee’s vantage point, better language skills can contribute to higher job security and the opportunity to advance within the company. And for those who aim even higher, proficiency in English would definitely boost their chance of attaining U.S. citizenship. Founded in 1963, the Literacy Council traces its roots to Church Women United who discovered that many of the area’s migratory farm workers they were helping could not read. As a volunteer, nonprofit, nonsectarian organization, LCFC serves two adult populations: one that speaks English as their native language, basic students; and the other that speaks English as a second language, ESL students. It currently reaches about 120 students annually about 80% of which participate in the ESL program. Locally, LCFC is the only group that provides one-to-one tutoring and at NO charge to the student. Recently, LCFC has initiated small classes as a way to serve more people and reduce the waiting time before new students are assigned tutors. Several of these classes focus on conversation skills, an important but often overlooked aspect of learning a language. Page 6 The Council would be happy to meet with you individually or together with your workers to explain more about the classes we offer. We’re most interested in accommodating your needs and can schedule small group sessions at your place of business, if you think that would work best, or arrange to sign-up workers for group or individual tutoring sessions that are regularly held in the LCFC office at 110 East Patrick Street. For more information, call Diana Halleman (301) 600-2066 or visit LCFC online www.frederickliteracy.org. Fall 2012 FCBIA Bulletin Business The Changing Landscape of Home Building Finance Courtesy of NAHB A recent webinar, Financing for Home Builders, sponsored by NAHB’s Housing Finance Committee, offered valuable information on the current and prospective environment for home builders seeking acquisition, development and construction (AD&C) financing. Ed Brady, president of Brady Homes, offered an overview of the difficulties NAHB members experience as they try to finance new single-family and multifamily projects and complete projects already in progress. One of the most common concerns is the continuing lack of willingness by commercial banks and savings and loan associations to make loans to home builders. This trend is supported by data gathered in NAHB’s quarterly Survey of Acquisition, Development and Construction Financing. In fact, the total stock of outstanding AD&C loans for 1-4 unit properties totaled $43.7 billion in the first quarter of 2012. This is 79% lower than the peak level of AD&C lending of $203.8 billion reached during the first quarter of 2008. A substantial part of the decline since 2008 represents the writedowns of bad or non-performing loans. Regulators list high levels of AD&C lending as a top reason for bank failures and have put pressure on banks to reduce the concentration of commercial real estate and AD&C loans in their portfolios. Not only are lenders reluctant to finance new projects, but builders report they face additional hurdles from lenders wanting to tighten or renegotiate terms on outstanding, often performing, loans. Lenders are requiring home builders to put more equity into a project based on a new appraisal or demanding additional assets as collateral. Still, commercial banks remain, by far, the largest source of AD&C financing for multifamily and single-family housing production. In his remarks, Mike Warren, founder and president of AMJ Inc., confirmed the tightening activities of commercial banks, but offered the perspective of a community bank that faces pressure from examiners to reduce CRE and particularly AD&C portfolios. Warren told builders that community banks do not want to foreclose on loans and own improved real estate, developed or undeveloped lots. Banks want to keep the builders engaged in their projects because the builders are the experts and they view foreclosures or “deeds-in-lieu” as a last resort. He believes home builders must be more educated than ever before about their market, vendors and competition. While minimizing costs to maximize profits is not a new concept, it is increasingly critical. Budget development and cost-cutting must both be approached aggressively. Engelland offered the following advice for builders looking to enhance operational efficiency: 1.Build homes more quickly to reduce financing costs and counteracting lower per unit margins. The goal should be 75-115 day build times. 2.Minimize labor cost and ensure consistent labor capacity to drive profit. No down time for crews. 3.Maintain the lowest sustainable price levels with both subcontractors and suppliers. $70 per foot to construct a home, not including land, is nearly a necessity if a builder is to compete. ($70 per foot is the new $100 per foot. The benchmark has dropped 30% from pre-2007 to 2012.) With regard to financing, Engelland pointed to the following developments: 1.Private money loans tend to carry rates and fees that are double what regional banks offer – although these financing opportunities are hard to find and tend to be available to very select builders and have significant restrictions. 2.All sources of construction financing are offering less money per home, thereby reducing the risk of loss to an investor. 3.Typical financing has moved from 80% to 60% loan-to-value. 4.Profit margins have moved from 12-20% (pre-2007) to 4-12% in 2012. 5.Land value and land cost as a percent of overall costs have gone down in absolute and relative terms. If you would like to hear the full audio of the webinar, please visit http://www.nahb.org/showpage_details.aspx?showPageID=12459 Of particular interest to today’s home builder was the presentation by Eric Engelland, president of Builder Division, Rohrbaugh Engelland Group, which focused on new trends in builder financing and stressed how important it is for home builders to adjust to changing conditions if they want to survive and succeed in the future. Page 7 Fall 2012 FCBIA Bulletin Area Building Market Area Building Special reviews fromMarket Strategic Marketing GroupSpecial newsletters reviews from The following is from my 2012 newsletters. Call me at 301-831-6536 or at lshanton@edurostream.com for details, a military market review presentation, or a Fort Detrick tour. Construction permits are S summarized By John Lynn hanton on page 2 and 3 includes builder and owner built homes. I hope the The column comes futurefollowing residential construction improvesfrom soon. my 2012 newsletters. Call me at 301-831-6536 or at lshanton@ edurostream.com for details, a military market Frederick Residential review presentation, or a Fort Detrick tour. Strategic Marketing Group Newsletters Construction Market Builders in Frederick County (August 2012) Builders submitting residential permits — Ag/Condo — Morton Buildings; Builders submitting residential permits (August 2012) Ag/Apartment — B&R Design Group; Single Family Detached — Advantage Ag/Condo: Morton Buildings; Ag/Apartment: B&R Design Homes, C.E. Rensberger & Family LLC, Cordell Custom Homes, Dan Ryan Builders, Group; Single Family Detached: Homes, C.E.Barber LLC, Doug Remsburg, Drees Homes, Greg Paul,Advantage Insignia Homes LLC, Jeffrey Rensberger & Family LLC, Cordell Custom Homes, Dan Ryan NVR Inc, and Tristate Affordable Homes; SFD/Mobile Home — Lupcho Construction; Builders, Doug —Remsburg, Drees Homes, Greg Paul, Insignia and Townhomes Advantage Homes. Homes LLC, Jeffrey Barber LLC, NVR Inc, and Tristate2012) AffordSubdivisions in Frederick County (August able Permit Homes; SFD/Mobile Home: Lupcho Construction; applications — Aspen, Brunswick Crossing, Boyer Wood, Canal and Run, EagleTownhomes: Advantage Homes.Poplar Ridge, Preston, Phillip Culler Estates, head @ Woodridge, Linton @ Ballenger, Signature Club @ Greenview, Strayer Ridge, Westwinds, Woodridge @ Eaglehead, and Subdivisions in Frederick County (August 2012) three other lots in the county. Permit applications: Aspen, Brunswick Crossing, Boyer Wood, Growth in Adjoining Counties Canal Run, Eaglehead @ Woodridge, Linton(January@ Ballenger, Poplar August 2012) Ridge, Preston, Phillip Culler Estates, Signature Club @ Greenfollowing data was collected fromWoodridge permit departments in Berkeley, Frederick, view,The Strayer Ridge, Westwinds, @ Eaglehead, and Howard, Loudoun, and Washington counties on the next two pages. The permit applicathree other lots. tions in our database are from January to August 2012, except Loudoun County: Berkeley County (without municipalities) ..................................327 Frederick (City & County) ......................................................... 719 Howard Frederick County .........................................................................660 County Summary Sales Data Loudoun County (Jan-Jul 2012) ..............................................2,396 July ...................................92 2012 July 2011 % Change Washington County (without Hagerstown) Sold Dollar Volume(Adams and$57,429,116 $57,685,121 -0.44% The two Pennsylvania counties Franklin), Carroll, and Montgomery counties are not available. Unfortunately, we do$265,876 not have any$261,019 data from these four Avg Sold Price 1.86% counties. Other counties have reported to Strategic Marketing Group even6.97% though Median Soldnot Price $251,375 $235,000 we have made an effort obtain this information.216 Units to Sold 221 -2.26% Avg Days on Market 68 111 $271,120 $268,927 -38.74% Military Business for FCBIA 0.82% Avg List Price for Solds Avg SPbusiness to OLP Ratio 92.1% throughout 3.53%the There is significant available in the95.4% military facilities of Avg SP to Avg 95.3%that can be 92.2% four states. Ask forRatio my presentation or OLP the summary sent to you3.44% via the Attached $197,856 $170,977 15.72% internet...it has many detailsAvg to Sold helpPrice you get started. Detached Sold with Price the Contracting $299,182 Officers $312,106 FCBIA members need toAvgmeet at the Fort.-4.14% There Attached Units Sold business there...as 71 -11.25% is a lot of commercial and remodeling we wait80for the residential Detached Sold 145remodeling141 construction to return. ThereUnits is significant residential work at the2.84% various military bases...you need to talk with the bases in this area. Growth in Adjoining Counties (January- August 2012) The following data was collected from permit departments in Berkeley, Frederick, Howard, Loudoun, and Washington counties on the next two pages. The permit applications in our database are from January to August 2012, except Loudoun County: Berkeley County (without municipalities).................................327 Frederick (City & County).......................................................... 719 Howard County..............................................................................660 Loudoun County (Jan-Jul 2012)...............................................2,396 Washington County (without Hagerstown).................................92 Two Pennsylvania counties (Adams and Franklin), Carroll, and Montgomery counties did not report to Strategic Marketing Group. Frederick City/County Residential Permits (January-August 2012) John FCBIA Bulletin Lynn Shanton • Strategic Group • 301-831-6536 FallMarketing 2012 Page 8 Sales & Marketing Make The Sale by Knowing Your Competition In most cases, when a prospect walks in to your sales office it is not the only stop they will make during the day. They have probably scheduled their day so that they can visit several new home communities in order to make a final purchasing decision. The good news is that if they enter your sales office, chances are they have been to your website and have seen something that piqued their interest enough to get them to physically go there. It could be a specific floor plan, a price point or even your community’s amenity center….whatever it is, your job is to find out what brought them into your community. So, let’s say you have determined they went to the website and you have found out that they love the location of your community, the amenities that are offered, and the Wellington floor plan. You are thinking slam dunk, right? Wrong! Just as you go in for the ‘close’ they tell you that while they do indeed love your community, they have plans to visit several more before making a decision. Major bummer! So, you say your goodbyes, promise to follow-up, and then watch them drive off into the sunset knowing that you will probably never see them again. Hm...something is not quite right with this picture. What could you have done to change the scenario? Here are a couple of easy tips to help you conquer the competition and get the sale! 1. Know everything about your competition. This includes pricing, floor plans, incentives, amenities, schools, and anything else that would be considered when making a purchase decision. 2. Create a notebook with all your competitor’s marketing collaterals. This way you can show them why your Wellington floor plan is a better fit for them than the competition’s Buttonwood. 3. Ask your prospects what other communities they are considering and why. This will allow you to determine what their ‘hot selling buttons’ are and to position yourself against the competition. 4. Set up a firm follow-up appointment with your prospects. Encourage them to come back to see you after they have finished looking at the other communities because you are so positive that what you offer meets their specific needs. 5. Never, ever speak negatively about your competition. Instead position your builder and community as the leader in every aspect. But, in order to do this, you MUST find out what the prospect’s decision making factors are. Melinda Brody and Company helps builders evaluate, train, and motivate sales people. To contact, call 407-294-7614 or e-mail sell@melindabrody.com Does your Workers’ Comp Insurance measure up? Frederick County Building Industry Association Members have access to: Better rates, year after year Better ways to pay premiums, with the ParallelPay® pay-as-you-go plan through your in-house payroll accounting or payroll service Better risk management, with local consultants who understand your unique business needs Better claim management, to control claim costs and return injured employees to work faster Better results, helping your bottom line and productivity For more information or a quote, contact an FCBIA member agent: Bob Hammond BB&T Frederick Underwriters Phone: 301-644-6544 Email: rhammond@bbandt.com Page 9 Fall 2012 Brooks Yetter Insurance Brokers of Maryland Phone: 301-668-2233 Email: brooks.yetter@ibmofmd.com FCBIA Bulletin New Members FCBIA SPIKE CLUB ROSTER Robert Hilton Larry Schaffert Bev Shelton James Rudy Hugh Gordon Mark Lancaster Ken Abrecht Marvin Ausherman David C. Smith Gary Sanbower Stuart Terl Bo Carlisle Steve Oder Billy Shreve Howard Payne John Clarke Scott Gove Doug Maddox Lynn Shanton Mark Pelletier Bob Dalrymple Dick Johnson David Lingg Jim MacGillivray Jack Marshall Frank Dertzbaugh Gail Sexton Ed Smariga Barry Weller Steve Seawright Doug MacMaster Andy Mackintosh Mark Friis Joe Pushak Energy Services Group Thiel Butner 705 Fairview Ave Frederick, MD 21701 Phone 703-517-4345 thiel@energysvc.com Environmental/Energy Services 158.00 131.00 126.50 121.50 108.50 96.25 92.00 Member Spotlight 83.00 74.00 72.00 72.00 Advantage Homes recently won three Great American Living Awards for their Westbridge model at Crown Pointe, the Van Buren model at The Mill at Clearfield, and the Innsbruck model at Valley View of Damascus. The Great American Living Awards (GALA) is a regional competition that recognizes excellence in design, interior merchandising, land planning, community amenities, sales, sales management, marketing and media, and is judged solely by new home industry professionals, 63.00 61.00 58.50 51.00 50.75 44.50 44.00 42.25 41.75 41.00 40.50 38.50 37.00 33.00 33.00 30.50 28.50 18.00 16.75 15.00 13.75 12.00 10.00 These are the members who make the FCBIA stronger by recruiting new members. Thank you! Would you like to become a Spike Club member? For each new member you sign up, you earn one point. Contact the FCBIA office for details. FCBIA Bulletin March 16 & 17, 2013 Registration now open! Contact Donna Kraft 301-663-3599 x101 or donna@frederickbuilders.org Fall 2012 Page 10 Member Savings Discounts Through the Home Builders Purchasing Program (www.mynpp.com.) Airgas • 30-35% discounts Alamo Industrial • Lawn and landscaping equipment CradlePoint • Up to 20% off 4G/3G network router solutions EarthCam Inc • 25% off webcam technology to monitor, document, and promote projects Econz • 50% off setup fees for timecard solutions Level 3 • Ready Access audio and web conferencing, operator assist conferencing, Webex meeting center and Microsoft LiveMeeting Staples Advantage • Discounted prices on over 30,000 supplies TalentWise • Up to 67% discount on employment screening services Tiger Corporation • Residential & Commercial mowers Verizon Wireless • Discount of up to 22% on calling plans for construction businesses YRC • Significant discounts on less-than-truckload shipping needs Page 11 Member-to-Member Discounts: BB&T Save money with bonus interest rates on savings, and discounts on loans with BB&T@Work. Contact Jessica Jarvis at 301-644-6334 or jjarvis@bbandt.com Remodelers Advantage FREE set of 5 Remodelers Advantage books when joining Advantage Associates or Round Tables. (Mention FCBIA). Contact Rose Grabowski at 301-490-5620 or rose@remodelersadvantage.com Bonded Builders Warranty Group Receive a 10% discount on home warranties, as well as a reduced application fee. Contact Joe Pushak at 703-582-7727 or jpushak@bondedbuilders.com Strategic Marketing Group 10% discount on a1-year subscription to P+D (planning, permits, development articles for Frederick City/County) or QSDN (monthly data on prices and development in the four-state area.) Contact Lynn Shanton at 301-831-6536 or lshanton@edurostream.com. Kohl Building Products $50 coupon for first order of $1500 or more on a new account. $50 restaurant certificate for existing customers who refer a new client who purchases $1500 or more. Contact Chad Hartzell at 301-695-5335 or Chartzell@kohlbp.com Vintage Security $100 off a Vintage Security system, or switch for free to Vintage Security monitoring, with reduced monitoring fee of $240 for a year. Contact Jennifer Franey at 410-977-5971 or jfraney@vintagesecurity.com Visit the Member Discounts page on www.frederickbuilders.org for updates on these offers and more ways to save. If you would like to list your member-to-member discount here, please contact Clasina at 301-663-3599 x102 or clasina@frederickbuilders.org Fall 2012 FCBIA Bulletin FIRST CLASS MAIL U.S. POSTAGE –PAID– 186 Thomas Johnson Drive, Suite 204 Frederick, Maryland 21702 Pr em ie rC lu b FREDERICK, MD 21702 Permit No. 145 Helping to Build A Strong Foundation In Support of The Building Industry Gold Members Natelli Communities Rodgers Consulting The Frederick News-Post Platinum Members Silver Members Dan Ryan Builders Drees Homes Elm Street Development Harris, Smariga & Associates Lancaster Craftsmen Builders Linowes & Blocher Miles & Stockbridge Specialized Engineering The Wormald Companies Bronze Members ADDRESS SERVICE REQUESTED Ausherman Properties NV Homes/Ryan Homes Pleasants Development Advantage Homes All Around Plumbing Bowman Consulting Buckeye Development Builders First Source - Atlantic Group Charles P. Johnson & Associates Dewberry First United Bank & Trust Foulger-Pratt Macris, Hendricks & Glascock Matan Miller & Smith ProBuild Hagerstown Seawright Homes Thompson Gas