Annual Financial Statements (HGB)
Transcription
Annual Financial Statements (HGB)
Annual Financial Statements (HGB) as at 31 December 2014 of Deutsche Post AG, Bonn Contents Balance sheet5 Income statement 6 Notes 7 Annexes 60 Annex 1 S tatement of changes in non-current assets 60 Annex 2 Maturity structure of liabilities61 Annex 3 Cash flow statement62 Annex 4 Statement of changes in equity 63 Annex 5 List of shareholdings 64 Responsibility statement 87 Auditor’s report 88 Management report 90 Balance sheet 5 Balance sheet as at 31 December 2014 Assets €m Notes 31 Dec. 2013 31 Dec. 2014 A. Non-current assets I. Intangible assets 17 141 163 II. Property, plant and equipment 18 2,373 2,391 III. Non-current financial assets 19 14,003 14,114 16,517 16,668 20 74 73 II. Receivables and other assets 21 9,771 10,120 III. Securities 22 628 229 IV. Cash and cash equivalents 23 2,305 1,795 12,778 12,217 232 219 29,527 29,104 31 Dec. 2013 31 Dec. 2014 B. Current assets I. C. Inventories Prepaid expenses 33 Equity and liabilities €m Notes A. Equity I. Issued capital 24-28 25 Calculated value of Treasury shares Issued capital 1,209 1,211 0 -1 1,209 1,210 (Contingent capital € 190 million ) II. Capital reserves 26 3,433 3,491 III. Revenue reserves 26 5,250 5,212 Net retained profit 27 1,726 1,645 11,618 11,558 29-31 4,904 4,940 IV. B.Provisions C. Liabilities 32 13,001 12,602 D. Deferred income 33 4 4 29,527 29,104 Income statement Income statement 1 January to 31 December 2014 €m Notes 2013 2014 1.Revenue 34 13,006 13,308 2. Other capitalised services 35 36 28 3. Other operating income 36 1,372 1,311 14,414 14,647 4. Materials expense 37 a)Cost of consumables and supplies and of goods purchased and held for resale b) Cost of purchased services 5. Staff costs a) 285 4,010 276 4,295 4,158 4,434 38 Wages, salaries and emoluments 5,683 b)Social security contributions, retirement benefit expenses and assistance benefits 1,499 5,791 7,182 1,569 7,360 6.Amortisation of intangible assets and depreciation of property, plant and equipment 39 267 282 7. Other operating expenses 40 1,685 1,908 13,429 13,984 220 296 1,205 959 8. Financial result 41 9. Result from ordinary activities 10. Extraordinary result 42 -34 -34 11. Income tax expense 43 87 -38 1,258 887 12. Net profit for the period 13. Retained profits brought forward from previous year 44 468 758 14. Net retained profit 27 1,726 1,645 6 Notes 7 Notes to the Annual Financial Statements of Deutsche Post AG Basis of presentation 1.Basis of accounting Deutsche Post AG is a large corporation within the meaning of section 267 of the Handelsgesetzbuch (HGB – German Commercial Code). The annual financial statements for the year ended 31 December 2014 were prepared in accordance with the accounting and reporting provisions of the HGB (sections 238 et seq. and 264 et seq. of the HGB) and the Aktiengesetz (AktG – German Stock Corporation Act). As the parent company of Deutsche Post DHL, Deutsche Post AG prepares consolidated financial statements on the basis of the International Financial Reporting Standards (IFRSs), in accordance with section 315a(1) of the HGB. For this reason, no consolidated financial statements are prepared in accordance with the requirements of the HGB. The financial year is the calendar year. 2.Classification of the balance sheet and the The total cost (type of expenditure) method was applied to the income statement. Amounts are presented in millions of euros (€ m). income statement To enhance the clarity of presentation, the items of the balance sheet and the income statement are shown summarised together; they are broken down and explained separately in the Notes. The cash flow statement and the statement of changes in equity are attached as annexes to the notes to the financial statements. 8 Notes Accounting policies Application of the accounting policies as detailed below was unchanged as against the previous year. Changes not described in the accounting policies section are explained in relation to the items in question. 3.Intangible assets Purchased intangible assets are carried at cost, including incidental costs of acquisition, and reduced by straight-line amortisation and write-downs. They have a useful life of five years which is reduced appropriately in the event of a shorter contract term. The option under section 248(2) of the HGB is exercised for internally generated intangible assets, which have been recognised at cost (development costs) since 1 January 2010. Development cost include attributable direct costs from the consumption of merchandise and the utilisation of services, as well as an appropriate portion of indirect materials and labour costs and amortisation expenses attributable to the development process. 4.Property, plant and equipment Property, plant and equipment that will be used for business operations for more than one year is carried at acquisition or production cost, including incidental costs of acquisition or production, and reduced by straight-line depreciation. The following useful lives are applied: Property, plant and equipment Buildings 20 to 50 years Technical equipment and machinery 10 to 20 years Other vehicles IT systems Other operating and office equipment Low-value assets with an acquisition cost of € 150 – € 1,000 10 years 4 to 5 years 8 to 10 years 5 years Notes 9 Additions to items of property, plant and equipment are depreciated on a time-proportionate basis. Impairment losses are recognised if the fair values of individual assets are lower than their carrying amounts and impairment is expected to be other than temporary. Subsidies received are reported under deferred income and reversed over the useful life of the property, plant and equipment. As a general rule, the cost of moveable items of non-current assets subject to wear and tear that can be used independently is recognised in full as an operating expense in the tax year of acquisition, production, or contribution. However, the cost of the individual asset may not exceed €150, net of any input tax contained in that amount. An annual pooled item within the meaning of section 6(2a) of the Einkommensteuergesetz (EStG – German Income Tax Act) is recognised for low-value assets whose cost, net of any input tax contained in that amount, is more than €150 and up to €1,000. The annual pooled item is depreciated over five years, reducing income. The pooled item is not reduced if an item of operating assets is disposed of before the end of the five-year period. 5.Non-current financial assets Shares in affiliated companies and other equity investments are carried at cost or, if their value is impaired for a prolonged period, at the lower fair value. Shares and investments in foreign affiliated companies denominated in foreign currencies are translated at the acquisition date exchange rate. If the currency risk of acquisitions was hedged, they are carried at the hedging rate. The cost of long-term, low-interest or non-interest-bearing loans corresponds to their present value at the grant date. The other loans are carried at their principal amounts. Amounts of accumulated interest are reported under additions. 6.Inventories Postage stamps and spare parts for conveyor and sorting systems at freight mail centres are reported under inventories at fixed value; the other consumables and supplies are carried at moving or weighted average prices, or at the lower market prices at the balance sheet date. Goods purchased and held for resale are measured at cost or at moving average prices. Appropriate valuation allowances are applied where necessary. 10 Notes 7.Receivables and other assets Receivables and other assets are carried at their principal amounts less any specific valuation allowances. The general risk of counterparty default is taken into account by a general bad debt allowance. 8.Securities Securities classified as current assets are carried at cost or the lower fair value at the balance sheet date. 9.Cash and cash equivalents Bank balances, cash-in-hand and cheques are carried at their notional amounts. Foreign currency cash holdings are measured at the middle spot rate on the closing date. 10. Prepaid expenses Cash expenditures prior to the balance sheet date that represent expenses for a certain period after that date are recognised as prepaid expenses. The company exercises the option set out in section 250(3) of the HGB and recognises discounts as assets. The difference between the settlement amount and the issue amount of a liability is included in prepaid expenses and reduced over the term of the liability. 11.Equity The issued capital is carried at its notional amount. 12.Provisions Provisions are recognised at the settlement amount dictated by prudent business judgement. Provisions with a remaining maturity of more than one year are discounted at the average market interest rate for the preceding seven financial years corresponding to their remaining maturity. Notes 11 Provisions for pensions and similar obligations are recognised on the basis of actuarial reports. They are measured using the projected unit credit method. The 2005 G mortality tables published by Prof. Dr Klaus Heubeck are applied to the calculation of the provisions. They are recognised at their settlement amount, which reflects discounting at the average market interest rate for the preceding seven years. A remaining maturity of 15 years is assumed in accordance with section 253(2) sentence 2 of the HGB. The option to allocate the amount to be added to provisions for pensions rateably over 15 years due to the new measurement requirements under the Bilanzrechtsmodernisierungsgesetz (BilMoG – German Accounting Law Modernisation Act) (effective 1 January 2010) has been exercised. The annual amount is reported in the extraordinary result. In accordance with section 246(2) sentence 2 of the HGB, assets that may only be used to meet liabilities from pension obligations or similar long-term obligations will be offset against the relevant provisions as plan assets. The same applies to working time accounts financed by employees who convert working hours and a portion of their salary. The accounts are considered securities-based obligations. The value of the provisions depends on the changes in value of the plan assets which are to be funded by Deutsche Post AG and measured at fair value. Provisions for taxes and other provisions are recognised in the case of obligations to third parties that can be reliably estimated and that will lead to an outflow of economic resources. They are recognised in the amount dictated by prudent business judgement. 13.Liabilities Liabilities are carried at their settlement amount. In cases where the redemption amount of a liability is higher than the issue amount, the difference is capitalised and allocated across the term of the liability. 14. Deferred income Cash payments received prior to the balance sheet date that represent income for a certain period after that date are recognised as deferred income. 12 Notes 15.Foreign currency translation Foreign currency transactions are generally translated at the historical exchange rate at the date of initial recognition. For reasons of simplification, they are translated during the course of the financial year at the middle spot rate on the last day of the preceding month. Balance sheet items are measured as follows: Non-current foreign currency receivables are recognised at the offer rate when the receivable is recognised or at the lower middle spot rate at the reporting date in accordance with the principle of lower of cost or market value (principle of imparity). Current foreign currency receivables (maturity of one year or less) and cash funds or other current foreign currency assets are translated at the middle spot rate at the balance sheet date. Non-current foreign currency liabilities are recognised at the bid rate when the liability is recognised or at the higher closing rate, using the middle spot rate at the reporting date (principle of imparity). Current foreign currency liabilities (maturity of one year or less) are translated at the middle spot rate at the balance sheet date. 16. Deferred taxes Deferred taxes are attributable to the differences between the amounts recognised for assets, liabilities, prepaid expenses and deferred income in the HGB financial statements and in the tax accounts. Deutsche Post AG not only includes the differences relating to its own balance sheet items in the offsetting process, but also those relating to companies in its consolidated tax group and to partnerships in which Deutsche Post AG holds an equity interest. Tax loss carryforwards are taken into account in addition to temporary differences. Deferred tax liabilities are offset against deferred tax assets resulting in net deferred tax assets. The company does not exercise the recognition option set out in section 274(1) sentence 2 of the HGB, and consequently the net deferred tax assets are not recognised on the balance sheet. Notes 13 Balance sheet disclosures Disclosures on assets 17. Intangible assets The changes in and composition of intangible assets are presented in the statement of changes in non-current assets (Annex 1). In cases where development began after 1 January 2010, the total development costs incurred for internally generated software are capitalised. Development costs totalling €9 million were capitalised as internally generated intangible assets in the year under review. €18 million relating to internally generated software was reclassified from assets under development. The amount largely concerned the technical adjustment of hand-held scanners for delivery. 18.Property, plant and equipment The changes in and composition of property, plant and equipment are presented in the statement of changes in non-current assets (Annex 1). Of the additions to land and buildings, €44 million relates to parking spaces for swap bodies. €160 million was added to assets under development, of which €152 million relates to conveyor and sorting systems. The investments in other equipment, operating and office equipment relate primarily to computer equipment and low-value and other assets. 19. Non-current financial assets Changes in non-current financial assets are presented in Annex 1 (Statement of changes in non-current assets). The list of share-holdings is contained in Annex 5. Non-current financial assets are composed of the following items: Non-current financial assets €m 31 Dec. 2013 31 Dec. 2014 Investments in affiliated companies 6,947 6,940 Loans to affiliated companies 6,718 6,820 0 7 338 347 14,003 14,114 Other investments Other loans 14 Notes The decline in investments in affiliated companies (€7 million) mainly relates to Güll GmbH and Güll Presseservice, which are reported in other equity investments at the reporting date. The loans to affiliated companies as at 31 December 2014 are mainly related to Deutsche Post Beteiligungen Holding GmbH (€6,403 million), as in the previous year. The loans extended to Deutsche Post Fleet GmbH increased by €112 million to a total of €333 million. The other loans item includes a recovery claim against the German federal government in the amount of €335 million (previous year €318 million) including interest which relates to the European Commission’s state aid ruling. The amount was deposited by Deutsche Post AG in a trust account on consultation with the federal government. Residential building loans are reported under other loans. 20.Inventories Inventories €m 31 Dec. 2013 31 Dec. 2014 Consumables and supplies 30 31 Goods purchased and held for resale 44 42 74 73 The inventories item consumables and supplies contains office materials, supplies, spare parts and other maintenance materials, among other things. Goods purchased and held for resale include philatelic materials and other goods. 21.Receivables and Receivables and other assets other assets €m Trade receivables Receivables from affiliated companies thereof trade receivables: 218 (previous year: 185) Receivables from other equity investments thereof trade receivables: 0 (previous year: 0) Other assets 31 Dec. 2013 31 Dec. 2014 335 396 8,858 9,148 4 8 574 568 9,771 10,120 Notes 15 €3,735 million (previous year €3,475 million) of receivables from affiliated companies relates to receivables from intragroup inhouse banking and €762 million (previous year €663 million) relates to receivables from profit transfer agreements. In addition, short-term loan receivables from affiliated companies increased to €4,539 million (previous year €4,524 million). Other assets include €125 million (previous year €102 million) in cash deposits which serve as long-term collateral in connection with the sale of residential building loans. 22.Securities Securities €m Other securities 31 Dec. 2013 31 Dec. 2014 628 229 The decrease resulted from the sale of money market funds. 23.Cash and cash equivalents Of the €1,795 million total (previous year €2,305 million), €1,621 million (previous year €2,046 million) is attributable to short-term money market investments with other banks. Cash flow statement The cash flow statement (Annex 3 to the Notes) discloses the company’s cash flows and their application. The cash and cash equivalents presented in the cash flow statement include all the cash items presented in the balance sheet. Net income before changes in working capital/Cash Flow I (cash flow from operating activities) fell by €420 million to €1,105 million, due to the decrease in net profit for the year. Taking into account the rise in working capital, the increase in provisions, and the decline in liabilities and deferred income, net cash from operating activities amounted to €381 million for the financial year (previous year: €274 million). The increase in net cash from investing activities is due primarily to the decrease in payments relating to the short-term financial management of cash investments (€326 million), combined with a rise of €210 million in cash paid to acquire non-current assets. The cash flow from financing activities declined by €2,186 million, resulting in net cash used in financing activities. The main reason for the decline was 16 Notes the decrease in the issue of financial liabilities (€1,836 million) accompanied by an increase in outflows for the repayment of financial liabilities (€245 million). The dividend distribution amounted to €968 million (previous year €846 million). Disclosures on equity and liabilities 24.Equity Equity €m 31 Dec. 2013 31 Dec. 2014 1,209 1,211 0 -1 Total Issued capital 1,209 1,210 Capital reserves 3,433 3,491 5,250 5,212 1,726 1,645 11,618 11,558 Issued capital Treasury shares Revenue reserves Other revenue reserves Net retained profit Equity at 31 December 2014 decreased by €60 million year-on-year. Changes are presented in the statement of changes in equity (Annex 4). Further details on equity are given in the following sections. 25.Issued capital Share capital The share capital was composed of 1,211,180,262 (previous year 1,209,015,874) registered shares (no-par value) as at 31 December 2014. The increase in capital by €2,164,388 was implemented by issuing 656,915 new shares in March and 1,507,473 new shares in December 2014. Deutsche Post AG then repurchased the same number of shares on the market to settle the Share Matching Scheme share-based payment system. Notes 17 As at 31 December 2014 treasury shares accounted for less than 0.1% of the share capital, corresponding to 1,507,473 shares. Any treasury shares still held by the Company were deducted from its share capital. As at 31 December 2014, the shareholder structure was as follows, compared with the previous year: 955,811,353 shares (79%) were in free float. KfW Bankgruppe’s interest in Deutsche Post AG remained at 253,861,436 shares (20.9%), and the treasury shares held by Deutsche Post AG numbered 1,507,473 (less than 0.1%). Notifications of changes in voting rights in accordance with section 26(1) of the Wertpapierhandelsgesetz (WpHG – German Securities Trading Act) in financial year 2015: BlackRock Group Limited, London, UK, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG amounted to 3.003% on 30 January 2015 (this corresponds to 20,621,836 voting rights) and therefore exceeded the threshold of 3%. Notifications of changes in voting rights in accordance with section 26(1) of the Wertpapierhandelsgesetz (WpHG – German Securities Trading Act) in financial year 2014 On 30 September 2014, Deutsche Post AG received the following notice: Following a review, conducted in close collaboration with the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin), of the way BlackRock has interpreted its voting rights disclosure obligations under German law, BlackRock entities are filing a statement representing their holdings as at the settlement date of 25 September 2014 The statement does not reflect a change in BlackRock’s current holdings of voting rights. The statement simply updates information currently in the market regarding BlackRock’s holdings in Deutsche Post AG. Further, the statement does not signify any change in investment strategies pursued. Also, BlackRock issues a press release detailing the BlackRock group entities and their respective voting rights applicable to Deutsche Post AG and other relevant German issuers at http://www.blackrock.com/corporate/en-gb/newsand-insights/press-releases and on Bloomberg. Further notifications in 2014: 18 Notes BlackRock, Advisors Holdings, Inc. Sections 21, 22 BlackRock Advisors Holdings, Inc., New York, NY, U.S.A., hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 30 April 2014 amounts to 4.98% (this corresponds to 60,268,201 voting rights). The number of voting rights has therefore fallen below the threshold of 5%. BlackRock International Holdings, lnc. Sections 21, 22 BlackRock International Holdings, Inc., New York, NY, U.S.A., hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 20 January 2014 amounts to 5.20% (this corresponds to 62,926,776 voting rights). The number of voting rights therefore exceeded the threshold of 5%. BlackRock International Holdings, Inc., New York, NY, U.S.A., hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 28 April 2014 amounts to 4.99% (this corresponds to 60,361,715 voting rights). The number of voting rights has therefore fallen below the threshold of 5%. BR Jersey International Holdings L.P. Sections 21, 22 BR Jersey International Holdings L.P., St. Helier, Jersey, Channel Islands, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 20 January 2014 amounts to 5.20% (this corresponds to 62,926,776 voting rights). The number of voting rights therefore exceeds the threshold of 5%. BR Jersey International Holdings L.P., St. Helier, Jersey, Channel Islands, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 28 April 2014 amounts to 4.99% (this corresponds to 60,361,715 voting rights). The number of voting rights has therefore fallen below the threshold of 5%. BlackRock Group Limited Sections 21, 22 BlackRock Group Limited, London, UK, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG Notes 19 on 20 January 2014 amounts to 5.04% (this corresponds to 60,921,221 voting rights). The number of voting rights therefore exceeded the threshold of 5%. BlackRock Group Limited, London, UK, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 14 April 2014 amounts to 4.99% (this corresponds to 60,471,892 voting rights). The number of voting rights has therefore fallen below the threshold of 5%. BlackRock Group Limited, London, UK, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG on 18 December 2014 amounts to 2.97% (this corresponds to 35,917,309 voting rights). The number of voting rights has therefore fallen below the threshold of 3%. Dissemination in accordance with section 26(1) of the WpHG – in 2013 BlackRock, Inc., New York, NY, USA, notified us pursuant to section 21(1) of the WpHG that its voting rights in Deutsche Post AG exceeded the threshold of 5% on 16 July 2013 and amounted to 5.01% (60,512,289 voting rights) on that date. There were further notifications relating to changes in the share of voting rights in 2014 and 2015; however, they did not reach the new thresholds pursuant to section 26(1) of the WpHG. BlackRock Holdco 2, Inc., Wilmington, DE, U.S.A., hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG exceeded the threshold of 5% on 18 July 2013 and amounted to 5.02% (60,678,117 voting rights) on that date. There were further notifications relating to changes in the share of voting rights in 2014 and 2015; however, they did not reach the new thresholds pursuant to section 26(1) of the WpHG. BlackRock Financial Management, Inc., New York, NY, U.S.A., hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG exceeded the threshold of 5% on 18 July 2013 and amounted to 5.02% (60,678,117 voting rights) on that date. There were further notifications relating to changes in the share of voting rights in 2014 and 2015; however, they did not reach the new thresholds pursuant to section 26(1) of the WpHG. BlackRock Advisors Holdings, Inc., New York, NY, U.S.A, hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG exceeded the threshold of 5% on 18 November 2013 and amounted to 5.01% on that date (60,574,232 voting rights). BlackRock International Holdings, Inc., New York, NY, U.S.A., hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG exceeded the threshold of 3% on 29 July 2013 and amounted to 3.06% on that date (36,962,694 voting rights). BR Jersey International Holdings L.P., St. Helier, Jersey, Channel Islands, hereby indicates pursuant to section 21(1) of the WpHG that its share in the 20 Notes voting rights of Deutsche Post AG exceeded the threshold of 3% on 29 July 2013 and amounted to 3.06% on that date (36,962,694 voting rights). BlackRock Group Limited, London, U.K. hereby indicates pursuant to section 21(1) of the WpHG that its share in the voting rights of Deutsche Post AG exceeded the threshold of 3% on 29 July 2013 and amounted to 3.02% on that date (36,515,675 voting rights). Dissemination in accordance with section 26(1) of the WpHG – dated 10 April 2013 The Federal Republic of Germany, represented by the Federal Ministry of Finance, Berlin, Germany, notified us pursuant to section 21(1) of the WpHG that its voting rights in Deutsche Post AG fell below the threshold of 25% on 9 April 2013 and amounted to 24.89% (300,894,984 voting rights) on that date. Its share in the voting rights was 20.9% as at the balance sheet (31 December 2014). Authorised Capital 2013 As resolved by the Annual General Meeting (AGM) on 29 May 2013, the Board of Management is authorised, subject to the consent of the Supervisory Board, to issue up to 240 million new no-par value registered shares until 28 May 2018 in exchange for cash and/or non-cash contributions and thereby increase the company’s share capital. In principle, shareholders have subscription rights. However, the Board of Management is authorised, subject to the consent of the Supervisory Board, to disapply the shareholders’ subscription rights in cases covered by the authorisation. Deutsche Post AG’s Board of Management resolved, with the consent of the Supervisory Board, to make partial use of the authorisation to increase Deutsche Post AG’s share capital by €656,915.00 by issuing 656,915 new no-par value registered shares with a notional interest in the share capital of €1.00 per share in exchange for cash contributions. The capital increase was entered in the commercial register of the Bonn Local Court on 12 March 2014. The shares participated in the net profit for 2013. Deutsche Post AG’s Board of Management resolved, with the consent of the Supervisory Board, to make further partial use of the authorisation to increase Deutsche Post AG’s share capital by €1,507,473.00 by issuing 1,507,473 new no-par value registered shares with a notional interest in the share capital of €1.00 per share in exchange for cash contributions. The capital increase was entered in the commercial register of the Bonn Local Court on 11 December 2014. The shares participate in the net profit for 2014. These changes are presented in the statement of changes in equity (Annex 4). Notes 21 Contingent Capital 2011 In its resolution dated 25 May 2011, the AGM authorised the Board of Management, subject to the consent of the Supervisory Board, to issue bonds with warrants, convertible bonds and/or income bonds as well as profit participation certificates, or a combination thereof, in an aggregate principal amount of up to €1 billion, on one or more occasions until 24 May 2016, thereby granting options or conversion rights for up to 75 million shares having a total share in the share capital not to exceed €75 million. The share capital is contingently increased by up to €75 million. Based on this authorisation, Deutsche Post AG issued a €1 billion convertible bond on 6 December 2012, allowing holders to convert the bond into up to 48 million Deutsche Post AG shares. Full use was made of the authorisation by issuing the bond. Contingent Capital 2013 In its resolution dated 29 May 2013, the AGM authorised the Board of Management, subject to the consent of the Supervisory Board, to issue bonds with warrants, convertible bonds and/or income bonds as well as profit participation certificates, or a combination thereof, in an aggregate principal amount of up to €1.5 billion, on one or more occasions until 28 May 2018, thereby granting options or conversion rights for up to 75 million shares having a total share in the share capital not to exceed €75 million. The share capital is contingently increased by up to €75 million. The authorisation has not been exercised in the reporting year. Contingent Capital 2014 On 27 May 2014, the Annual General Meeting of Deutsche Post AG resolved to authorise the Board of Management to contingently increase the share capital by up to €40 million through the issue of up to 40 million new nopar value registered shares. The contingent capital increase serves to grant subscription rights to selected Group executives. The subscription rights may only be issued based on the aforementioned Annual General Meeting resolution of 27 May 2014. The contingent capital increase will only be implemented to the extent that shares are issued based on the subscription rights granted and the company does not settle the subscription rights by cash payment or delivery of treasury shares. The new shares participate in profit from the beginning of the financial year in which they are issued. The share capital is increased on a contingent basis by up to €40 million. This authorization was not exercised in the reporting year. 22 Notes Authorisation to acquire treasury shares By way of a resolution adopted by the Annual General Meeting on 28 April 2010, the Company is authorised to acquire treasury shares in the period to 27 April 2015 of up to 10% of the share capital existing when the resolution was adopted. The authorisation permits the Board of Management to exercise it for every purpose permitted by law, and in particular to pursue the goals mentioned in the resolution by the Annual General Meeting. The authorisation was utilised in the year under review, on the one hand for the portion of the annual bonus for 2013 to paid in shares pursuant to the Share Matching Scheme, and on the other to settle rights to matching shares under the 2009 tranche of the Share Matching Scheme. The Annual General Meeting on 27 May 2014 resolved to revoke the aforementioned authorisation. By way of a new resolution adopted by the Annual General Meeting on 27 May 2014, the Company was authorised to acquire treasury shares in the period up to 26 May 2019 of up to 10% of the share capital existing when the resolution was adopted. The authorisation permits the Board of Management to exercise it for every purpose permitted by law, and in particular to pursue the goals mentioned in the resolution by the Annual General Meeting. The authorisation was used to settle rights to matching shares under the 2010 tranche of the Share Matching Scheme. Treasury shares acquired on the basis of the authorisation dated 27 May 2014 with shareholders’ subscription rights disapplied may continue to be used for the purpose of listing on a stock exchange outside Germany. In the same way, the Board of Management continues to be authorised to acquire treasury shares using derivatives. 26.Reserves Capital reserves Under the terms of the Share Matching Scheme introduced in 2009, a portion of the short-term variable remuneration component (annual bonus) for selected executives is paid in the form of shares of Deutsche Post AG (incentive shares). All eligible Group executives can also specify an increased equity component individually by converting a further portion of their variable remuneration for the financial year (investment shares). In addition, the executive will again be awarded the same number of shares of Deutsche Post AG after expiry of the four-year lock-up period (matching shares), if certain conditions are met. Notes 23 The capital reserves increased by €2 million to accommodate the rights to incentive shares acquired in the current financial year. These rights will be settled in April of the following year by delivering treasury shares. The corresponding amount (€2 million) of the previous year was deducted from the capital reserves when the incentive shares were settled. An aggregate amount of €4 million was added to the capital reserves for claims to matching shares that were acquired, but not yet settled. In the year under review, an amount of €58 million was transferred to the capital reserves. Of this amount, €16 million and €38 million were attributable to the premiums of the capital increases. Revenue reserves A total of 1,651,244 shares was acquired and transferred to executives by Deutsche Post AG to settle the rights accrued in the year under review under the Share Matching Scheme (the shares acquired correspond to 1,651,244 shares at a par-value of €1 each and account for less than 0.1% of the share capital). To this end, 656,915 shares were acquired on the market for a total of €17 million in the first quarter of 2014. The average purchase price per share was €25.83. A further 990,269 shares were acquired for a total of €28 million and an average purchase price per share of €28.10 in the second and third quarter. In April 2014, the portion of the annual bonus for 2013 to be paid in shares (incentive shares and/or investment shares) was transferred to the executives at a value of €27.18 per share in accordance with the rules of the Share Matching Scheme. The shares that enable exercise of the rights to matching shares under the 2009 tranche were transferred to the executives at a value of €27.15 per share in April 2014 in accordance with the rules of the Share Matching Scheme. A total of 1,507,473 treasury shares (corresponding to 1,507,473 shares at a par-value of €1 each; the shares account for less than 0.1% of the share capital) was acquired on the market so that rights to matching shares under the 2010 tranche that will be issued to executives in April 2015 in accordance with the rules of the Share Matching Scheme may be exercised. The shares were repurchased for a total price of €40 million. The average purchase price per share was €26.59. The revenue reserves declined by €38 million due to the measurement difference between the average acquisition price paid for the shares and the value at the date of transfer to the executives. 24 Notes Furthermore, the virtual shares (phantom shares) held by one participant in the Share Matching Scheme were converted into real shares. 4,060 treasury shares (corresponding to 4,060 shares at a par-value of €1 each; the shares account for less than 0.1% of the Company’s share capital) were acquired in addition. The average acquisition price paid for the treasury shares was €25.08 per share. The shares were transferred to the executives at a value of €13.58 per share. The revenue reserves declined by less than €0.1 million due to the measurement difference between the average acquisition price paid for the shares and the value at the date of transfer to the executives. 27. Net retained profit On 27 May 2014, the Annual General Meeting resolved to distribute €968 million of the €1,726 million in net retained profit for financial year 2013 and to carry forward €758 million to new account. The dividend was paid out in financial year 2014. Including the net profit for the current financial year of €887 million, the net retained profit for 2014 amounts to €1,645 million. 28.Amounts subject to restrictions on distribution Equity as at 31 December 2014 includes €100 million (previous year 64 million) subject to restrictions on distribution. Of this amount, €38 million is related to internally generated software. €62 million relates to the difference between the fair values of plan assets and their cost. 29.Provisions The provisions are composed of provisions for pensions, provisions for taxes and other provisions. 30.Provisions for pensions and similar obligations The provisions for direct or indirect pension obligations totalled €3,162 million as at 31 December 2014 (previous year €2,990 million). The provisions for pensions relate firstly to benefit commitments to salaried employees and hourly workers that substantiate a direct benefit claim against Deutsche Post AG, and secondly to indirect pension obligations to employees covered by collective wage agreements. An addition of €507 million was calculated for the remeasurement of the pension provisions as at 1 January 2010 due to the introduction of the BilMoG Notes 25 on the basis of an actuarial report (projected unit credit method; Heubeck 2005 G mortality tables). €280 million of this amount was attributable to direct benefit obligations and €227 million to indirect benefit obligations. In accordance with section 67(1) of the Einführungsgesetz zum Handelsgesetzbuch (EGHGB – Introductory Act to the German Commercial Code), Deutsche Post AG is allocating this addition over 15 years. The annual addition amounts to €34 million and is reported in the extraordinary result. €19 million of this amount is attributable to direct benefit obligations and €15 million to indirect benefit obligations. The indirect benefit obligations are granted and funded by Versorgungsanstalt der Deutschen Bundespost (VAP), by Unterstützungskasse Deutsche Post Betriebsrenten-Service e.V. (DPRS), and by DP Pensionsfonds AG. Indirect benefit obligations amounted to €2,192 million as at 31 December 2014. Of the €227 million required to be added and eligible for allocation as at 1 January 2010 in accordance with section 67(1) of the EGHGB, €15 million has been added every year since financial year 2010. A total of €152 million remains to be added. The provisions for indirect obligations thus amounted to €2,040 million (previous year €1,870 million) as at 31 December 2014. Adequate provisions were recognised at the balance sheet date for indirect benefit obligations to hourly workers and salaried employees funded via VAP Abrechnungsverband 2 und 3 (VAP account groups 2 and 3) and DPRS. No provisions had to be recognised as at the reporting date for the obligations funded via DP Pensionsfonds AG, since the assets are in excess of the liabilities. Direct benefit obligations amounted to €3,300 million as at 31 December 2014. Of the €280 million required to be added and eligible for allocation as at 1 January 2010 in accordance with section 67(1) of the EGHGB, €19 million has been added every year since financial year 2010. A total of €186 million remains to be added. As at the reporting date, Deutsche Post AG held plan assets as defined by section 246(2) of the HGB which have to be netted against the respective obligations. Plan assets totalling €1,992 million (fair value) were offset against the relevant provision as at 31 December 2014. The cost of the plan assets amounts to €1,904 million. Interest expenses amounted to €281 million as at the balance sheet date. The interest income from the plan was €80 million. The income/expense resulting from the change in the discount rate is reported in the financial result. Including other utilisations and additions, the provisions for direct benefit obligations amounted to €1,122 million (previous year €1,120 million) as at 31 December 2014. 26 Notes To measure the provisions as at 31 December 2014, the relevant interest rate is projected to 31 December 2014, based on the interest rate information published on 31 October 2014. The interest rate is 4.54% (previous year 4.87%), deviating from the published Bundesbank interest rate as at 31 December 2014 by 0.01 percentage points. The pension provisions were based on the following assumptions: ■ annual wage and salary increases: 1.45% to 2.5% ■ annual pension increases: 1.0% to 2.0% A mean staff turnover rate of 1% was assumed for the calculations. A demographic fund for employees covered by collective wage agreements was set up on the basis of the Generations Pact entered into by Deutsche Post AG and the trade unions in October 2011. The aim is to enable employees to contribute “time asset” credits to a working time account by converting working hours and a portion of their salary. They will then be able to take time off in lieu at a later point in time (release phase). The demographic fund is included in annual staff costs for work performed and is owned by Deutsche Post AG. Payments in the amount of the commitments to the demographic fund and of the credits in the working time account are made regularly to pension liability insurances. The fair value of retirement benefit obligations corresponds to the fair value of the pension liability insurances. The corresponding provisions and the receivables from reinsurance policies are offset against each other since the securities represent plan assets within the meaning of section 246(2) sentence 2 first half-sentence of the HGB. The following overview shows the basis for offsetting: Basis for offsetting €m 31 Dec. 2013 31 Dec. 2014 -134 -220 134 220 0 0 Settlement amount of the obligations under the demographic fund/working time account Fair value of the insurance Excess of plan assets over retirement benefit obligations As the payments from the participating employees are directly transferred to the insurances, no acquisition costs were incurred. Income of €6 million and expenses of less than €0.1 million were recognised in the reporting year. Notes 27 31.Provisions for taxes and Provisions for taxes and other provisions other provisions €m 1. Provisions for taxes 31 Dec. Utili- Rever- Reclassi Addi- 31 Dec. 2013 sation sals fication tion 2014 227 36 34 47 0 204 Restructuring 373 126 12 21 14 270 Stock options 120 54 0 50 0 116 99 99 0 112 0 112 104 103 1 105 0 105 Vacation claims 98 98 0 100 0 100 Overtime claims 92 92 0 75 0 75 Other claims for time off 39 39 0 32 0 32 Jubilee payments 29 3 0 1 2 29 Postal Civil Service Health Insurance Fund 30 10 0 0 2 22 Assistance benefits 17 17 0 16 0 16 Supplementary insurance 14 0 1 0 0 13 Miscellaneous 27 18 3 10 0 16 400 400 0 350 0 350 Derivatives 34 0 0 69 0 103 Property 67 14 8 13 2 60 Outstanding supplier invoices 51 27 14 42 0 52 Litigation costs 14 1 8 3 0 8 Miscellaneous 79 50 4 69 1 95 Subtotal 1,687 1,151 51 1,068 21 1,574 Total of 1 and 2 1,914 1,187 85 1,115 21 1,778 2. Other provisions a) Provisions for staff costs Variable salaries and wages Bonuses b) Miscellaneous other provisions Postage stamps Provisions for taxes relate to tax expenses for the current year and potential arrears of taxes payable due to ongoing external tax audits, including the interest attributable to these arrears. The provision for restructuring expenses mainly includes expenses for redundancies (partial retirement, etc.). 28 Notes The Annual General Meeting on 27 May 2014 resolved to replace the existing share-based payment system (SAR Plan) for executives with a new Performance Share Plan (PS Plan). The eligible executives receive a monetary payment only after a period of four years once certain parameters have been met. The stock options are measured once on issue using a binomial model. They are recognised rateably in the income statement over the four-year lock-up period. All earlier SAR tranches issued under the old SAR Plan remain valid. It is not planned that members of the Board of Management will participate in the PS Plan. The provision for postage stamps relates to postage stamps that have been sold by the reporting date but for which no services have yet been performed. The relevant calculations are based on investigations by market research companies into postage stamps held by customers. Utilisation of €400 million of the provision was assumed. Based on an expert report and calculations made by the Company, €350 million was added to the provision in financial year 2014. Non-current provisions were discounted using the relevant discount rate published by the Deutsche Bundesbank for the average maturity of the obligations. 32.Liabilities Liabilities €m Bonds 31 Dec. 2013 31 Dec. 2014 3,000 3,000 222 229 0 1 818 737 8,272 8,024 10 21 679 590 13,001 12,602 thereof convertible bond: 1,000 (previous year: 1,000) Due to banks Advanced payments received for orders Trade payables Liabilities to affiliated companies thereof trade payables: 94 (previous year: 83) Liabilities to other equity investments thereof trade payables: 0 (previous year: 0) Other liabilities thereof taxes: 247 (previous year: 260) thereof social security: 0 (previous year: 3) Notes 29 The maturity structure of the liabilities is presented in the “Maturity structure of liabilities” table (Annex 2). Advance payments received for orders are presented separately for the first time. No loans were secured by mortgage charges as at 31 December 2014. In October 2013, Deutsche Post AG had issued two new long-term bonds totalling €1,000 million under the Debt Issuance Programme established in 2012 in the amount of up to €5,000 million. The straight bonds have a total volume of €500 million each, a term of 5 and 10 years (due 2018 and 2023) and an interest rate of 1.5% and 2.75%, respectively. The difference of €8 million between the issue price and the amount at which the bonds are settled (discount) is recognised as a prepaid expense. The convertible bond issued in 2012 will mature on 6 December 2019. With effect from 6 December 2017, Deutsche Post AG may exercise its right to early repayment, provided the price exceeds the conversion price by more than 30% on a sustainable basis. Since 16 January 2013, the bond creditors have been entitled to convert the bonds (principal amounts of €100,000 each) into shares of Deutsche Post AG. The original price was €20.74 per share, i.e., creditors were entitled to receive 4,821.18 shares for each individual bond. In accordance with the terms and conditions of the convertible bonds and in line with the calculation by Conv-Ex Advisors Limited as the calculation agent, the conversion ratio was adjusted from 4,821.1823 to 4,832.2386 and the conversion price from €20.74 to €20.69 with effect from 28 May 2014 on the basis of the cash dividend of €0.80 per share paid out by Deutsche Post AG on 28 May 2014 in accordance with the AGM resolution dated 27 May 2014. The unrounded conversion price corresponds to the principal amount (€100,000) divided by the adjusted conversion ratio. The details of the bonds issued are shown in the following table: Bonds Bonds Interest rate Volume Stand-alone straight bonds 2012/2020 0.01875 € 300 million 2012/2024 0.02875 € 700 million 2013/2018 0.0150 € 500 million 2013/2023 0.0275 € 500 million Converti ble bond Interest rate Volume Conversion premium Conversion price 2012/2019 0,6% € 1,000 million 30% € 20.69 30 Notes The amounts due to banks mainly comprise liabilities from the sale of residential building loans. Deutsche Post AG manages these receivables in the capacity of a trustee. The payments received are forwarded to the purchasers of the loans in accordance with a defined interest and principal payment schedule. As borrowers are making increasingly large unscheduled repayments on existing loans, some of the funds initially remain with Deutsche Post AG due to a defined interest and principal payment schedule to be forwarded to the purchasers of the loans at a later date. Liabilities due to banks therefore include an amount of €149 million from unscheduled repayments. The liabilities to affiliated companies mainly comprise liabilities from Group cash management (in-house banking) in the amount of €7,912 million (previous year €8,173 million). 33.Prepaid expenses and deferred income The prepaid expenses of €219 million at the reporting date primarily relate to advance payments of civil servants’ emoluments of €114 million. In the previous year, €232 million was reported in this item, including advance payments of civil servants’ emoluments in the amount of €117 million. This item also includes the discounts on the bonds issued in 2013. For the conventional bonds with a total principal amount of €1,000 million, the difference between the issue amount and the settlement amount is €6 million. The discounts on the bonds issued in 2012 with a total principal amount of €1,000 million were €4 million as at the reporting date (previous year €4 million). A conversion right in the amount of €53 million (previous year €63 million) was recognised for the convertible bond issued in 2012 with a principal amount of €1,000 million. Deferred income relates to investment subsidies of Deutsche Postbank AG, which are reversed over the expected useful life of the respective assets. Notes 31 Income statement disclosures 34.Revenue Post–eCommerce–Parcel division The MAIL division was renamed Post-eCommerce-Parcel (PeP) as part of the Group’s ongoing strategic development. Revenue by business units: €m 2013 2014 Post business unit Mail Germany Mail Communication 5,531 5,564 Dialogue Marketing 2,192 2,206 Press Service 700 693 Other Services* 200 202 967 954 74 75 DHL Parcel Germany 3,295 3,575 DHL Parcel Europe** 8 10 39 29 13,006 13,308 Deutsche Post International** Pension Service eCommerce – Parcel business unit DHL eCommerce** *** * Including Retail Outlets, prior-year amount adjusted **The Global business unit was renamed in 2014, and divided into “Deutsche Post International”, DHL Parcel Europe and DHL eCommerce ***Including the €50 million decline in the postage stamp provision, which is allocated across Mail Communication, DHL Parcel and Deutsche Post International Revenue by geographical regions: €m 2013 2014 12,545 12,822 380 397 Europe excl. EU 24 26 Americas 20 22 Asia/Pacific 31 36 6 5 13,006 13,308 Germany EU excl. Germany Rest of world 32 Notes 35.Other capitalised services Other capitalised services are reported in the amount of €28 million (previous year €36 million). This item relates primarily to services in conjunction with the recognition of internally generated intangible assets. Recognition has been permitted since 1 January 2010. 36. Other operating income Other operating income €m 2013 2014 Exchange rate gains 397 541 Provision of personnel 281 299 Rental and lease income 96 95 Service level agreements 70 78 Income from derivatives 72 70 236 65 Income from prior-period billings 28 16 Gains on disposal of non-current assets 54 9 Write-down reversals 11 8 127 130 1,372 1,311 Income from the reversal of provisions Miscellaneous Other operating income relates primarily to exchange rate gains (€541 million). Reversals of provisions in 2014 related primarily to provisions for outstanding supplier invoices (€14 million) and value added tax (€13 million). The higher reversals in the previous year were due to the reversal of a portion of the SAR provision. Previously, the portion attributable to executives employed by subsidiaries was recognised at Deutsche Post AG. In financial year 2013, the respective subsidiaries assumed the obligations attributable to their executives. The amount reversed to income by Deutsche Post AG was €128 million. The miscellaneous sub-item also includes income from compensation payments and the derecognition of liabilities, among other things. 37. Materials expense The materials expense is composed of the cost of consumables, supplies and goods purchased and held for resale, and the cost of purchased services. Notes 33 Cost of consumables, supplies and goods purchased and held for resale €m 2013 2014 119 115 Office materials and other operating supplies 92 87 Goods purchased and held for resale 54 53 Spare parts and repair materials 20 21 285 276 Fuel and heating material Cost of purchased services €m 2013 2014 Transportation costs 1,609 1,718 Rental and lease expenses (incl. additional property expenses) 559 562 Commissions 440 452 Retail outlet agency agreement 409 410 Purchased IT services 213 226 Maintenance expenses 156 161 Proprietary software development 123 132 Miscellaneous 501 497 4,010 4,158 The miscellaneous sub-item mostly comprises the costs of agency agreements with affiliated companies. 38.Staff costs/Employees Staff costs/Employees €m 2013 2014 Wages, salaries and emoluments 5,683 5,791 Social security contributions, retirement benefit expenses and assistance benefits thereof for retirement benefit expenses: 624 (previous year: 579) 1,499 1,569 7,182 7,360 Staff costs increased by €178 million year-on-year. 34 Notes Since financial year 2000, Deutsche Post AG has been legally required to contribute 33% of the pensionable gross emoluments of active civil servants and the notional pensionable gross emoluments of civil servants on leave of absence to a special pension fund for postal civil servants (Beamtenversorgungskasse). Since 1 January 2013, the Bundesanstalt für Post und Telekommunikation Deutsche Bundespost (BAnst-PT – Federal Posts and Telecommunications Agency) has undertaken the tasks of the postal civil servant pension fund. Until 31 December 2012, the Bundes-Pensions-Service für Post und Telekommunikation e.V., in accordance with sections 15(1) and 16(1) of the Postpersonalrechtsgesetz (PostPersRG – Former Deutsche Bundespost Employees Act), was responsible for pensions and assistance benefit payments to retired civil servants, in its capacity as special pension fund for postal civil servants. Following the introduction of the Gesetz zur Neuordnung der Postbeamtenversorgungskasse (PVKNeuG – Act for the Reorganisation of the Postal Civil Servant Pension Fund) and the resultant amendments to the PostPersRG, the tasks of the postal civil servant pension fund were transferred to the BAnst-PT. In 2014, contributions made to the BAnst-PT amounted to €531 million. The contributions to Bundes-Pensions-Service für Post und Telekommunikation e.V. recognised in the previous year amounted to €538 million. It falls to the German federal government to guarantee that the special pension fund is always in a position to meet its obligations to the funding companies. The average number of employees classified by employee groups in the period under review was as follows: Employee groups Salaried employees and hourly workers Civil servants 2013 2014 132,046 133,721 40,321 37,963 172,367 171,684 The number of full-time equivalents at the reporting date was 145.620 (previous year 144.388). The number of salaried employees and hourly workers increased by 1,675 during the financial year, and the number of civil servants decreased by 2,358. Since 1 January 1995, new employees have no longer been granted civil servant status. Employees with civil servant status at the reporting date are permanent civil servants who remain subject to the provisions of civil servant law. Notes 35 39.Amortisation of Amortisation intangible assets and depreciation of property, plant and equipment €m 2013 2014 39 40 Amortisation of intangible assets Depreciation of property, plant and equipment Land and buildings 62 112 Technical equipment and machinery 81 52 85 78 267 282 Other equipment, operating and office equipment Of the impairment losses recognised in the reporting year, €78 million (previous year €1 million) was attributable to land and buildings, and €4 million to internally generated software (previous year €0 million). The useful lives of conveyor and sorting equipment and special-purpose buildings were reviewed in 2014, leading to an extension of useful lives. The revised assessment caused useful lives to be extended from 10 or 15 to 20 years for conveyor and sorting equipment and from an average of 30 years to 50 years for parcel and mail centre buildings in the year under review. The level of depreciation decreased as a result. The impact of the change on net assets, financial position and results of operations was insignificant at €40 million for equipment and €29 million for buildings. 40.Other operating expenses Other operating expenses €m 2013 2014 Exchange rate losses 439 554 Service level agreement DP Fleet GmbH 260 263 Public relations expenses 211 229 Travel and training costs; entertainment expenses 101 103 Expenses for the Bundesanstalt 93 100 Compensation payments 65 63 Legal advice, consulting and auditing costs 83 52 Other business taxes 45 42 388 502 1,685 1,908 Miscellaneous The increase in other operating expenses is primarily related to exchange rate differences and additions to the provisions for derivative financial instruments (€69 million). 36 Notes The miscellaneous sub-item includes insurance contributions, telecommunications expenses, losses on asset disposals and social benefits, among other things. Other operating expenses include additional prior-period expenses in the amount of €6 million (previous year €7 million). 41. Financial result Financial result €m 2013 2014 1 0 663 762 7 23 Net investment income 657 739 Other interest and similar income thereof from affiliated companies: 131 (previous year: 143) 231 160 Income from long-term loans thereof from affiliated companies: 15 (previous year: 8) 9 16 Interest and similar expenses thereof to affiliated companies: 38 (previous year 92) thereof from accumulation: 472 (previous year: 473) 677 619 -437 -443 220 296 Income from investments thereof from affiliated companies: 0 (previous year: 1) Income from profit transfer agreements thereof from affiliated companies: 762 (previous year: 663) Cost of loss absorption thereof from affiliated companies: 23 (previous year: 7) Net interest result Financial result The change in the financial result is mainly due to the €99 million increase in income from profit transfer agreements. By contrast, interest income declined by €71 million, which was partially offset by the €58 million decrease in interest expenses. 42. Extraordinary result There was no extraordinary income to report as at 31 December 2014. Extraordinary expenses amounted to €34 million as in the previous year. They are attributable to the pro-rata allocation of additions to pension provisions required since the BilMoG was introduced on 1 January 2010. Notes 37 43.Taxes on income An expense of €38 million was reported under taxes on income in the year under review. Expenses under this item amounted to €78 million for financial year 2014. Income in the amount of €40 million was recognised for previous years. The positive amount of the previous year was due to the €193 million reversal of provisions for corporation tax and municipal trade tax. Offsetting deferred tax assets and liabilities (net presentation method) resulted in net deferred tax assets at the balance sheet date. The company does not exercise the recognition option set out in section 274(1) sentence 2 of the HGB, and consequently no deferred tax assets are recognised on the balance sheet. Deferred tax assets result primarily from differences between the carrying amounts of pension provisions, other provisions and liabilities in the financial statements and their tax base. Deferred tax assets were also recognised in respect of tax loss carryforwards that will reverse within the next five years in accordance with the company’s projections. Deferred taxes are calculated on the basis of a tax rate of around 30%. 44.Retained profits brought Retained profits brought forward amount to €758 million. forward 45. Appropriation of net profit The following overview shows the appropriation of the net retained profit from the previous year, as resolved by the Annual General Meeting (AGM): Appropriation of net profit €m 31 Dec. 2013 31 Dec. 2014 1,314 1,726 Dividend distribution 846 968 Retained profits brought forward 468 758 Net retained profit, previous year 38 Notes Other disclosures 46.Off-balance sheet items Trust activities Trust activities as at 31 December 2014 relate to loan administration for housing construction promotion and to the responsibilities agreed in accordance with section 119 of Book 6 of the Sozialgesetzbuch (SGB – German Social Security Code) relating to cash benefit payments by pension insurance funds (Postal Pension Service). The trust assets for the Postal Pension Service as at 31 December 2014 amounted to €63 million (previous year €52 million), and the trust assets for housing construction promotion were €167 million (previous year €188 million). The factoring agreement concerning the sale of receivables in the postal agency area was terminated with effect from 31 March 2012. No further receivables were sold after this date. As at 31 December 2014, Deutsche Post AG still administered trust assets of €124 million (previous year €127 million) for Postbank Factoring GmbH due to the receivables from REIMS II that Deutsche Post had sold. These transactions do not result in significant future benefits or risks for Deutsche Post AG. Other financial obligations Other financial obligations amounted to €2,011 million at the balance sheet date. Of this figure, €1,626 million is attributable to affiliated companies. In the previous year, other financial obligations amounted to €2,190 million, including obligations of €1,674 million to affiliated companies. The following overview shows the remaining maturities of the other financial obligations: Other financial obligations thereof with remaining maturity Total up to 1 year more than 1 year up to 5 years more than 5 years Total 2,011 930 693 388 thereof to affiliated companies 1,626 632 632 362 €m Notes 39 Other financial obligations are primarily the result of long-term rental agreements and leases. In keeping with the Group leasing model, all Deutsche Post AG properties are leased from Deutsche Post Immobilien GmbH, which acts as the Group’s centralised property leasing company. 47.Contingencies Deutsche Post AG has assumed a large number of comfort letters, sureties and guarantees to secure loan, lease, supplier, delivery and service agreements to be entered into by Group companies, associates and joint ventures. This enabled the Group to obtain better contract terms locally. Due to past experience and continuous monitoring of the liquidity situation in its companies, Deutsche Post AG is of the opinion that the risk of the comfort letters, sureties and guarantees being called must be considered extremely low. Therefore there was no need to recognise a liability for these contingencies on the balance sheet. Contingencies pursuant to section 765 of the Bürgerliches Gesetzbuch (BGB – German Civil Code), which were solely due to affiliated companies, amounted to €298 million (previous year €225 million). Guarantees amounting to €6,921 million (previous year €6,318 million) and comfort letters totalling €334 million (previous year €326 million) were issued. Of these amounts, guarantees totalling €6,840 million (previous year €6,235 million) and comfort letters totalling €329 million (previous year €322 million) were issued to affiliated companies. In addition to the contingent liabilities referred to above, Deutsche Post AG issued declarations of joint and several liability (section 403 Verklaringen under Dutch law) for 25 Netherlands subsidiaries in order to dispense with disclosing the financial statements. The liability declarations cover all of the companies’ legal transactions. 48.Hedging policy As an international company, Deutsche Post AG is inevitably exposed to finan- and derivatives cial risks from movements in exchange rates, interest rates and commodity prices. As part of the centralised risk management system, Deutsche Post AG additionally assumes the role of in-house bank within Deutsche Post DHL. As part of this function, external hedging transactions are entered into with banks and transferred in part internally to Group companies in order to hedge the Group’s risks. Primary and derivative financial instruments are used to offset risks from exchange rate, interest rate and commodity price movements. 40 Notes The following table provides an overview of the derivative financial instruments employed and their notional amounts and fair values as at 31 December 2014: Derivative financial instruments €m Notional amount Affil iated companies Third parties Fair value Total Affil iated companies Third parties Total Interest rate products Interestrate swaps 500 1,300 1,800 -49 69 20 0 69 69 -49 0 -49 0 -54 -54 thereof positive fair values 0 85 85 thereof negative fair values 0 -139 -139 15 0 15 15 0 15 0 0 0 0 -7 -7 thereof positive fair values 0 0 0 thereof negative fair values 0 -7 -7 thereof positive fair values thereof negative fair values Currency transactions Currency forwards 0 5,095 5,095 Cross-currency transactions Cross-currency-swaps 750 0 750 thereof positive fair values thereof negative fair values Commodity price transactions Commodity price swaps Total 0 53 53 7,698 -26 The notional volume is calculated as the sum of the absolute amounts underlying the individual transactions. A distinction is made between intragroup transactions (in-house bank function) and external transactions with banks. The fair values are calculated as the net unrealised gains and losses in each class of derivative from the measurement of the positions. The fair values of currency forwards were determined on the basis of current market prices, taking into account forward premiums and discounts. The fair values of interest rate and cross-currency swaps were measured on the basis of discounted expected future cash flows and include accumulated accrued interest. The fair values of these instruments were determined using the treasury management system used in the Group. The fair values of commodity price swaps were provided by the banks with which the hedges were originally entered into. Under the HGB, derivatives represent executory contracts that are not recognised in the balance sheet as a rule. Executory contracts are measured Notes 41 in accordance with the imparity principle under the HGB. A provision for expected losses is created to reflect unrealised losses from executory contracts, while unrealised gains are not recognised. A provision for expected losses must therefore generally be reported for derivatives with a negative fair value at the balance sheet date. As an exception to this basic rule, hedge accounting may be applied to derivatives under certain conditions. If hedge accounting is applied, either the “gross hedge presentation method” or the “net hedge presentation method” may be used. If the gross hedge presentation method is used, the fair values of the derivatives are recognised in the income statement; if the net hedge presentation method is used, the carrying amounts are not adjusted to reflect fair value changes resulting from effective hedging relationships. Deutsche Post AG exercised the option to apply hedge accounting in the following cases as of the reporting date: External interest rate swaps (hedging instruments) with a volume of €500 million (fair value: €34 million including €8 million in accrued interest) were combined into a micro-hedge with an intragroup interest rate swap (hedged item) with a volume of €500 million (fair value: €-49 million including €-7 million in accrued interest) using the net hedge presentation method to hedge interest rate risk. The risk hedged was €42 million. The transactions have a maturity until 2022. Hedge effectiveness is measured using the critical terms match method. Hedge effectiveness is expected to be 100% since the primary measurement characteristics of the hedged items and hedging transactions match. A provision for expected losses amounting to €16 million was recognised for the negative net fair value, taking accrued interest into account. In addition, external interest rate swaps (hedging instruments) with a volume of €500 million (fair value: €15 million including €1 million in accrued interest) were combined into a micro-hedge with external financial liabilities of €500 million using the net hedge presentation method to hedge the fair value risk from changes in interest rates. The risk hedged was €14 million. The transactions will mature in 2018. Hedge effectiveness is measured using the critical terms match method. Hedge effectiveness is expected to be 100% since the primary measurement characteristics of the hedged items and hedging transactions match. External interest rate swaps (hedging instruments) with a volume of €300 million (fair value: €20 million including €0 million in accrued interest) were combined into a micro-hedge with external financial liabilities of €300 million using the net hedge presentation method to hedge the fair value risk from changes in interest rates. The risk hedged was €20 million. The transactions will mature in 2020. Hedge effectiveness is measured using the critical terms match method. Hedge effectiveness is expected to be 100% since the primary measurement characteristics of the hedged items and hedging transactions match. 42 Notes Furthermore, foreign currency receivables and liabilities from external bank balances, in-house bank balances, loans and currency risks from an internal cross-currency swap (hedged items) with a net volume of €2,653 million were combined, using the gross hedge presentation method, with currency forwards (hedging instruments) with a net volume of €2,653 million to form homogeneous portfolio hedges for each currency to hedge the currency risk. The risk hedged was €35 million. The positive or negative fair values of the derivatives in question are recognised in the balance sheet under other assets/other liabilities using the gross hedge presentation method. The relevant portfolios are adjusted on a continuous basis. Where necessary, the maturities of hedging instruments falling due are extended using new hedging instruments. Due to the differing maturity dates for hedged items and hedging instruments, the carrying amounts of the hedged items in the balance sheet, which increased by €55 million, are offset by corresponding hedging instruments with a negative fair value of net €-35 million. Corresponding other operating income and expense items were recorded in the income statement. Hedge effectiveness is prospectively assessed using the critical terms match method and retrospectively measured using the cumulative dollar-offset method, whereby only value changes attributable to spot prices are included. Hedge effectiveness is expected to be 100% since the primary measurement characteristics of the hedged items and hedging transactions match. A provision for expected losses amounting to €15 million was recognised for the portion of the fair value of the hedging instruments not attributable to changes in spot prices and thus not included in the hedging relationship. External currency transactions with a volume of €1,862 million (net fair value: €-18 million; this includes positive fair values (€48 million) and negative fair values (€-66 million)) and a maturity until 2016 were not part of a hedging relationship because the underlying risks are not attributable to Deutsche Post AG, but to other Group companies. A provision for expected losses amounting to €66 million was recognised for the negative fair values of these transactions. External commodity swaps with a volume of €39 million (fair value: €-3 million) was combined into a macro-hedge with highly probable future transactions using the net presentation method to hedge the commodity price risk. The risk hedged was €3 million. The future transactions in question are planned diesel purchases with a corresponding notional volume of €39 million in the period until December 2015. Hedge effectiveness is measured using a regression analysis. Due to the high correlation of risk parameters, almost complete hedge effectiveness is expected. A provision for expected losses amounting to €3 million was recognised for the macro-hedge. No hedge relation was recognised for external commodity price transactions with a volume of €14 million (fair value: €-3 million) because the related Notes 43 risks are not attributable to Deutsche Post AG, but to other Group companies. A provision for expected losses amounting to €3 million was recognised for these transactions. A provision for expected losses of €103 million (previous year €34 million) was reported as at 31 December 2014 for negative fair values of derivatives that were not components of a hedging relation. 49. List of shareholdings The list of shareholdings in accordance with section 285 sentence 1 nos. 11 and 11a of the HGB is contained in Annex 5. 50.Declaration of conformity The Board of Management and the Supervisory Board of Deutsche Post AG with the German Corporate jointly published the Declaration of Conformity with the German Corporate Governance Code Governance Code for financial year 2014 required by section 161 of the AktG. The Declaration of Conformity can be accessed on the Internet at www.corporate-governance-code.de and on the homepage at www.dp-dhl.com. 51. Auditor’s fee Information on the auditor’s fee is given in the consolidated financial statements for Deutsche Post AG and is therefore not disclosed here on the basis of the exemption provided for under section 285 no. 17 of the HGB. 52.Related party transactions Key related party transactions, broken down by the type of relationship and the value of the transactions concerned, are presented in the following in accordance with section 285 no. 21 of the HGB. Related party transactions Type of transaction Type of relationship Services provided €m Subsidiaries Associates Government related entities Key management personnel and their close family members Services sourced 2013 2014 2013 2014 15 5 7 8 3 0 0 5 201 194 218 221 0 0 0 0 44 Notes 53.Board of Management and Supervisory Board Board of Management remuneration Active members of the Board of Management received remuneration, including components with a long-term incentive effect, totalling €18.91 million in financial year 2014 (previous year €17.78 million). Of this amount, €6.58 million related to non-performance-related components (annual base salary: €6.16 million, fringe benefits: €0.42 million) and €5.03 million to the performance-related component paid out. An additional €2.90 million of the performance-related component was transferred to the medium-term component for payment in 2017 subject to the condition that the required EAC, as an indicator of sustainability, is reached. In the previous year, €6.27 million related to non-performance-related components (annual base salary: €5.94 million, fringe benefits: €0.33 million) and €4.21 million to the performance-related component paid out. An additional €2.71 million of the performance-related component was transferred to the medium-term component for payment in 2016 subject to the condition that the required EAC, as an indicator of sustainability, is reached. In financial year 2014, the members of the Board of Management additionally received a total of 1,591,332 stock appreciation rights (SARs) with a total value of €7.30 million at the time of issue (1 September 2014) as a variable remuneration component with a long-term incentive effect, based on the 2006 Long-Term-Incentive Plan. In the previous year, the Board of Management members were granted 1,984,818 SARs with a total value of €7.30 million at the time of issue (1 August 2013). Individual remuneration of active members of the Board of Management: (financial year 2014) Annual Fringe Annual Payout of Share of Value base benefits bonus medium- annual of SARs 2014 term salary bonus granted on paid component transferred 1 Septem- 2012 to medium- ber 2014 term component € 2014*) Dr Frank Appel, Chairman 1,962,556 49,122 928,682 519,194 928,682 1,962,583 Ken Allen 930,000 106,274 447,935 419,100 447,935 930,026 Roger Crook**) 228,125 2,615 84,212 101,939 84,212 930,026 45,000 48,413 21,674 110,903 21,674 - Bruce Edwards**) (until 10.03.2014) Jürgen Gerdes 976,500 31,479 470,331 448,725 470,331 976,513 John Gilbert (since 11.03.2014) 576,613 75,044 277,726 - 277,726 715,021 Melanie Kreis (since 31.10.2014) 121,089 58,056 - 58,056 - Lawrence Rosen 930,000 29,476 434,264 295,350 434,264 930,026 Angela Titzrath (until 01.07.2014) 390,020 77,294 174,807 235,950 174,807 860,019 *) 3,849 This amount will be paid out in 2017 provided the sustainability indicator is satisfied; **) Only Deutsche Post AG; Notes 45 Individual remuneration of active members of the Board of Management: (financial year 2013) Annual Fringe Annual Payout of Share of Value base benefits bonus medium- annual of SARs 2013 term salary bonus granted on paid component transferred 1 August 2011 to medium- 2013 term component € 2013*) Dr Frank Appel, Chairman 1,962,556 30,093 834,086 436,268 834,086 1,962,559 930,000 97,403 453,375 208,708 453,375 930,010 Roger Crook**) 215,000 0 96,170 72,557 96,170 860,016 Bruce Edwards 232,500 102,120 111,623 105,329 111,623 930,010 Jürgen Gerdes 953,250 23,858 457,274 465,000 457,274 976,510 Lawrence Rosen 930,000 20,220 453,375 215,000 453,375 930,010 Angela Titzrath 715,000 61,234 303,875 - 303,875 715,017 Ken Allen **) *) This amount will be paid out in 2016 provided the sustainability indicator is satisfied; **) Only Deutsche Post AG; Severance payment cap in accordance with the recommendations of the Code, change of control provisions and post-contractual non-compete clauses in contracts In accordance with the recommendation of the German Corporate Governance Code, Board of Management contracts contain a provision stipulating that in the event of premature termination of a Board of Management member’s contract, the severance payment may compensate no more than the remaining term of the contract. The severance payment is limited to a maximum amount of two years’ remuneration including fringe benefits (severance payment cap). The severance payment cap is calculated without any special remuneration or the value of rights allocated from long-term incentive plans. In the event of a change in control, any member of the Board of Management is entitled to resign their office for good cause within a period of six months following the change in control, after giving three months’ notice by the end of a given month, and to terminate their Board of Management contract (right to early termination). The contractual provisions stipulate that a change of control exists if a shareholder has acquired control within the meaning of section 29(2) of the Wertpapiererwerbs- und Übernahmegesetz (WpÜG – German Securities Acquisition and Takeover Act) via possession of at least 30% of the voting rights, including the voting rights attributable to such shareholder by virtue of acting in concert with other shareholders as set forth in section 30 of the WpÜG or if a control agreement has been concluded with the company as a dependent entity in accordance with section 291 of the Aktiengesetz (German Stock Corporation Act) and such agreement has taken effect or if the company has merged with another legal entity outside 46 Notes of the Group pursuant to section 2 of the Umwandlungsgesetz (German Reorganisation and Transformation Act), unless the value of such other legal entity as determined by the agreed conversion rate is less than 50% of the value of the company. In the event that the right to early termination is exercised or a Board of Management contract is terminated by mutual consent within nine months of the change of control, the Board of Management member is entitled to payment to compensate the remaining term of their Board of Management contract. Such payment is limited to 150% of the severance payment cap pursuant to the recommendation of the German Corporate Governance Code. The amount of the payment is reduced by 25% if the Board of Management member has not reached the age of 60 upon leaving the company. If the remaining term of the Board of Management contract is less than two years and the Board of Management member has not reached the age of 62 upon leaving the company, the payment will correspond to the severance payment cap. The same applies if a Board of Management contract expires prior to the Board of Management member’s reaching the age of 62 because less than nine months remained on the term of the contract at the time of the change of control and the contract was not renewed. Board of Management members are also subject to a non-compete clause taking effect on the cessation of their contracts. During the one-year noncompete period, former Board of Management members receive 100% of their last contractually stipulated annual base salary on a pro rata basis as compensation each month. Any other income earned during the noncompete period is subtracted from the compensation paid. The amount of the compensation payment itself is deducted from any severance payments or pension payments. Prior to or concurrent with cessation of the Board of Management contract, the company may declare its waiver of adherence to the non-compete clause. In such case, the company will be released from the obligation to pay compensation due to a restraint on competition six months after receipt of such declaration. Apart from the aforementioned arrangements, no member of the Board of Management has been promised any further benefits after leaving the company. Other provisions Bruce Edwards went into retirement at the end of 30 September 2014. In the period between leaving his seat on the Board of Management on 10 March 2014 and going into retirement he was active in a consultative capacity. For that period, Mr Edwards received total remuneration of €296,881 from the company. Angela Titzrath left her position as member of the company’s Board of Management on 2 July 2014 and left the company at the expiry of 31 July 2014. She received a payment in the amount of €1,392,589 to settle the claims arising from her employment agreement. Notes 47 Pension commitments under the previous system Dr Frank Appel and Jürgen Gerdes have direct, final-salary based pension commitments on the basis of their individual contracts, providing for benefits in case of permanent disability, death or retirement. If the contract of a member ends after at least five years of service on the Board of Management, the entitlements they have acquired will vest. Members become entitled to benefits due to permanent disability after at least five years of service. Eligibility for retirement benefits begins at the earliest at the age of 55 or at the age of 62 in the case of Jürgen Gerdes. The pensions are generally geared towards annuity payments. However, the members of the Board of Management have the option of choosing a lump sum payment instead of the annuity payment. The benefit amount depends on the pensionable income and the pension level derived from the years of service. Pensionable income consists of the fixed annual remuneration (annual base salary) computed on the basis of the average salary over the last twelve calendar months of employment. Members of the Board of Management attain a pension level of 25% after five years of service on the Board of Management. The maximum pension level of 50% is attained after ten years of service. Subsequent pension benefits increase or decrease to reflect changes in the consumer price index in Germany. Individual breakdown of pension commitments under the previous system in financial year 2014 Pension commitments Pension level on 31 Dec. 2014 Maximum pension level % Dr Frank Appel, Chairman Jürgen Gerdes Board of Management’s benefit entitlements Total Present value as at 31 Dec. 2014 % Staff costs for pension obligations, financial year 2014 € 50 50 560,366 10,347,275 25 50 -6,220 4,070,924 554,146 € 14,418,199 48 Notes Individual breakdown of pension commitments under the previous system in financial year 2013 Pension commitments Pension level on 31 Dec. 2013 Maximum pension level % Dr Frank Appel, Chairman Jürgen Gerdes Board of Management’s benefit entitlements Total Present value as at 31 Dec. 2013 % Staff costs for pension obligations, financial year 2013 € 50 50 326,090 8,666,351 25 50 50,495 3,590,666 376,585 12,257,017 € Pension commitments under the new system Since 4 March 2008, newly appointed Board of Management members have received pension commitments based on a defined contribution plan rather than the previous commitments, which were based on final salary. Under the defined contribution pension plan, the company credits an annual amount of 35% of the annual base salary to a virtual pension account for the Board of Management member concerned. The maximum contribution period is 15 years. The pension capital is accruing interest at an annual rate equal to the “iBoxx Corporates AA 10+ Annual Yield” rate, or at an annual rate of 2.25% at minimum, and will continue to do so until the pension benefits fall due. The pension benefits are paid out in a lump sum in the amount of the value accumulated in the pension account. The benefits fall due when the Board of Management member reaches the age of 62 or in the case of invalidity or death whilst in office. In the event of benefits falling due, the pension beneficiary may opt to receive an annuity payment in lieu of a lump-sum payment. If this option is exercised, the capital is converted to an annuity payment, taking into account the average “iBoxx Corporates AA 10+ Annual Yield” for the past ten full calendar years as well as the individual data of the surviving dependants and a future pension increase of 1% per year. Notes 49 Individual breakdown of pension commitments under the new system in financial year 2014 Pension commitments Total contribution for 2014 Present value as at 31 Dec. 2014 € € Staff costs for pension obligations, financial year 2014 € Ken Allen 325,500 1,663,924 245,855 Roger Crook 301,000 1,026,007 238,593 Bruce Edwards (until 10.03.2014) 54,250 1,884,885 3,102 John Gilbert (since 11.03.2014) 187,688 124,155 124,155 Melanie Kreis (since 31.10.2014) 454,639* 534,340 534,340 Lawrence Rosen 325,500 2,584,109 199,624 Angela Titzrath (until 01.07.2014) 250,250 909,511 460,953 1,898,827 8,726,931 1,806,622 Board of Management’s benefit entitlements Total * Including settlement of the benefits resulting from previous pension commitments in the amount of €412,931. With respect to invalidity benefits and surviving dependants’ benefits, the minimum benefit is based upon the previous pension commitment. Individual breakdown of pension commitments under the new system in financial year 2013 Pension commitments Board of Management’s benefit entitlements Total contribution for 2013 Present value as at 31 Dec. 2013 € € Staff costs for pension obligations, financial year 2013 € Ken Allen 325,500 1,335,816 322,156 Roger Crook 301,000 736,971 283,576 Bruce Edwards 325,500 1,777,282 311,202 Lawrence Rosen 325,500 2,231,745 337,018 Angela Titzrath 250,250 392,817 178,417 1,527,750 6,474,631 1,432,369 Total 50 Notes Further details on the remuneration of the individual Board of Management members can be found in the remuneration report which forms part of the Group Management Report. Benefits paid to former members of the Board of Management or their surviving dependants amounted to €5.95 million (previous year €4.38 million). Provisions for current pensions exist in the amount of €77.5 million (previous year €63.0 million). The change was due mainly to the increase in the number of pensioners whose pension benefits fell due; no additional obligations were incurred as a result. Supervisory Board remuneration The Annual General Meeting on 29 May 2013 decided on the remuneration payable to the members of the Supervisory Board. It is regulated by article 17 of the Articles of Association of Deutsche Post AG. Unlike in previous years (fixed remuneration of €40,000 plus variable, profit-related bonus) Supervisory Board members will receive only fixed annual remuneration in the amount of €70,000. The Supervisory Board chairman and the Supervisory Board committee chairs receive an additional 100% of the remuneration, and the Supervisory Board deputy chair and committee members receive an additional 50%. This does not apply to the Mediation or Nomination Committees. Those who only serve on the Supervisory Board or its committees, or act as chair or deputy chair, for part of the year are remunerated on a pro-rata basis. Supervisory Board members receive an attendance allowance of €1,000 for each plenary meeting of the Supervisory Board or committee meeting that they attend, as in 2013. They are entitled to reimbursement of out-of-pocket cash expenses incurred in the exercise of their office. Any value added tax charged on Supervisory Board remuneration or out-of-pocket expenses is reimbursed. The total remuneration of the Supervisory Board in financial year 2014 amounted to around €3.29 million (previous year: €1.47 million, plus a variable amount for 2013 to be paid in 2016). €2.42 million of this amount was attributable to a fixed component (previous year: €1.25 million), €0.26 million to attendance allowances (previous year: 0.17 million), and €0.62 million to the variable remuneration for 2012 (previous year: €0 million as the conditions for payment had not been met). Notes 51 The following table shows the remuneration paid to each Supervisory Board member: Remuneration paid to Supervisory Board members in 2014 Supervisory Board members Fixed component Attendance allowance Total Prof. Dr. Wulf von Schimmelmann (Chair) 315,000 23,000 338,000 Andrea Kocsis (Deputy Chair) 245,000 19,000 264,000 Rolf Bauermeister 140,000 16,000 156,000 Hero Brahms (until 27.05.2014) 52,500 4,000 56,500 Heinrich Josef Busch (until 30.11.2014) 64,167 7,000 71,167 5,833 1,000 6,833 Werner Gatzer 140,000 19,000 159,000 Prof. Dr. Henning Kagermann 105,000 8,000 113,000 Thomas Koczelnik 175,000 21,000 196,000 Anke Kufalt 70,000 8,000 78,000 Thomas Kunz 70,000 6,000 76,000 Simone Menne (from 27.05.2014) 65,625 9,000 74,625 140,000 18,000 158,000 Andreas Schädler 70,000 8,000 78,000 Sabine Schielmann 70,000 8,000 78,000 Dr. Ulrich Schröder 105,000 9,000 114,000 Dr. Stefan Schulte 126,875 15,000 141,875 Stephan Teuscher 105,000 15,000 120,000 Helga Thiel 105,000 14,000 119,000 Elmar Toime 70,000 8,000 78,000 105,000 13,000 118,000 70,000 7,000 77,000 € Jörg von Dosky (from 09.12.2014) Roland Oetker Stefanie Weckesser Prof. Dr.-Ing. Katja Windt 52 Notes The remuneration for the previous year (2013) is shown in the following table for each Supervisory Board member: Remuneration paid to Supervisory Board members in 2013 Supervisory Board members Fixed component € 1) Attendance allowance Total Maximum variable remuneration (cap) 1) Prof. Dr Wulf von Schimmelmann (Chair) 141,667 16,000 157,667 70,833 Andrea Kocsis (Deputy Chair) 120,833 13,000 133,833 60,416 Rolf Bauermeister 60,833 9,000 69,833 30,416 Hero Brahms (until 27.05.2014) 80,000 12,000 92,000 40,000 Heinrich Josef Busch (until 30.11.2014) 40,000 4,000 44,000 20,000 Werner Gatzer 80,000 12,000 92,000 40,000 Prof. Dr Henning Kagermann 40,833 3,000 43,833 20,416 Thomas Koczelnik 80,833 16,000 96,833 40,416 Anke Kufalt 40,000 5,000 45,000 20,000 Thomas Kunz 40,000 4,000 44,000 20,000 Roland Oetker 80,000 14,000 94,000 40,000 Andreas Schädler 40,000 5,000 45,000 20,000 Sabine Schielmann 40,000 5,000 45,000 20,000 Dr Ulrich Schröder 40,833 4,000 44,833 20,416 Dr Stefan Schulte 60,000 10,000 70,000 30,000 Stephan Teuscher 60,000 12,000 72,000 30,000 Helga Thiel 60,000 9,000 69,000 30,000 Elmar Toime 40,000 5,000 45,000 20,000 Stefanie Weckesser 60,000 9,000 69,000 30,000 Prof. Dr-Ing. Katja Windt 40,000 4,000 44,000 20,000 This variable remuneration component will fall due for payment as at the end of the 2016 AGM after determination of the consolidated net profit per share for financial year 2015. The variable remuneration for financial year 2012 falls due for payment as at the end of the 2015 AGM. It will amount to €1,000 for each €0.02 by which the consolidated net profit per share for financial year 2014 exceeds the consolidated net profit for financial year 2011. The remuneration cap takes effect for financial year 2012, meaning that the variable remuneration component will be limited to 50% of the fixed component. The total variable remuneration for financial year 2012 amounts to €616,250. Of that amount, Notes 53 €21,250 is attributable to one Supervisory Board member who has meanwhile left the company and €595,000 to active Supervisory Board members, as broken down by member in the following table: Variable remuneration for financial year 2012 Supervisory Board members Variable remuneration (CAP) € Prof. Dr. Wulf von Schimmelmann (Chair) 70,000 Andrea Kocsis (Deputy Chair) 60,000 Rolf Bauermeister 30,000 Hero Brahms (until 27 May 2014) 40,000 Heinrich Josef Busch (until 30 November 2014) 20,000 Jörg von Dosky (since 09 December 2014) 1) Werner Gatzer 40,000 Prof. Dr. Henning Kagermann 20,000 Thomas Koczelnik 40,000 Anke Kufalt 20,000 Thomas Kunz 20,000 Simone Menne (since 27 May 2014) 1) 1) - - Roland Oetker 40,000 Andreas Schädler 20,000 Sabine Schielmann 20,000 Dr. Ulrich Schröder 20,000 Dr. Stefan Schulte 30,000 Stephan Teuscher 5,000 Helga Thiel 30,000 Elmar Toime 20,000 Stefanie Weckesser 30,000 Prof. Dr.-Ing. Katja Windt 20,000 Not a Supervisory Board member in financial year 2012 No variable remuneration for financial year 2011 was paid out in the previous year (2013) as the requirements had not been met. 54 Notes Executive bodies of the company Members of the Supervisory Board Financial year 2014 Shareholder representatives Name Profession Prof. Dr Wulf von Schimmelmann (Chair) Former CEO of Deutsche Postbank AG Hero Brahms (until 27 May 2014) Management consultant Werner Gatzer State Secretary, Federal Ministry of Finance Prof. Dr Henning Kagermann Former CEO of SAP AG Thomas Kunz CEO of Danone Dairy, member of the Executive Committee of Danone S.A., France Simone Menne (from 27 May 2014) Member of the Executive Board of Deutsche Lufthansa AG Roland Oetker Managing Partner, ROI Verwaltungsgesellschaft mbH Dr Ulrich Schröder Chief Executive Officer of KfW Bankengruppe Dr Stefan Schulte Chairman of the Executive Board of Fraport AG Elmar Toime Managing Director of E Toime Consulting Limited Prof. Dr-Ing. Katja Windt Bernd Rogge Chair of Global Production Logistics President and Provost at the Jacobs University, Bremen gGmbH Notes 55 Employee representatives Name Position Andrea Kocsis (Deputy Chair) Deputy Chair of the ver.di National Executive Board and Head of Postal Services, Forwarding Companies and Logistics on the ver.di National Executive Board Rolf Bauermeister Head of Postal Services, Co-determination and Youth and Head of National Postal Services Group at ver.di national administration Heinrich Josef Busch (until 30 November 2014) Chair of the Group and Company Executive Representation Committee of Deutsche Post AG Jörg von Dosky (since 9 December 2014) Chair of the Group and Company Executive Representation Committee of Deutsche Post AG Thomas Koczelnik Chair of the Group Works Council, Deutsche Post AG Anke Kufalt Member of the Works Council, DHL Global Forwarding GmbH, Hamburg (until 26 May 2014) Chair of the Works Council DHL Global Forwarding GmbH, Hamburg (since 27 May 2014) Andreas Schädler Chair of the General Works Council, Deutsche Post AG Sabine Schielmann Member of the Executive Board of the General Works Council of Deutsche Post AG Stephan Teuscher Section Head of politics referring to tariffs, civil servants and social matters in the Postal Services, Forwarding Companies and Logistics section at ver.di national administration Helga Thiel Deputy Chair of the General Works Council, Deutsche Post AG Stefanie Weckesser Deputy Chair of the Works Council, Deutsche Post AG, MAIL Branch Augsburg 56 Notes Members of the Board of Management Financial year 2014 Name Department Dr Frank Appel Chair Ken Allen EXPRESS Roger Crook GLOBAL FORWARDING, FREIGHT Bruce A. Edwards (until 10 March 2014) SUPPLY CHAIN Jürgen Gerdes Post-eCommerce-Parcel John Gilbert (since 11 March 2014) SUPPLY CHAIN Melanie Kreis (since 31 October 2014) Human Resources Lawrence A. Rosen Finance, Global Business Services Angela Titzrath (until 2 July 2014) Human Resources Notes 57 Memberships of other supervisory boards and supervisory bodies held by members of the company’s Supervisory Board Shareholder representatives Name Prof. Dr Wulf von Schimmelmann (Chair) Hero Brahms (until 27 May 2014) Memberships a) Allianz Deutschland AG Maxingvest AG b) Accenture Corp., Ireland (Board of Directors) Thomson Reuters Corp., Kanada (Board of Directors) Western Union Company, USA (Board of Directors) (until 16 May 2014) a) Georgsmarienhütte Holding GmbH (Deputy Chair) Krauss-Maffei-Wegmann GmbH&Co.KG Live Holding AG (Chair) (until 15 January 2014) b) Zumtobel AG, Austria (Supervisory Board, Deputy Chair) Werner Gatzer a) Bundesdruckerei GmbH Flughafen Berlin Brandenburg GmbH Partnerschaften Deutschland ÖPP Deutschland AG (since 10 October 2014) b) No memberships Prof. Dr Henning Kagermann a) BMW AG Deutsche Bank AG Franz Haniel & Cie. GmbH Münchener Rückversicherungs-Gesellschaft AG b) Nokia Corporation, Finland (Board of Directors) (until 17 June 2014) Wipro Ltd., India (Board of Directors) (until 30 June 2014) Simone Menne (from 27 May 2014) a) Delvag Luftfahrtversicherungs-AG, Germany (Chair)* LSG Lufthansa Service Holding AG, Germany (Chair)* Lufthansa Cargo AG, Germany* Lufthansa Systems AG, Germany (Chair)* Lufthansa Technik AG, Germany* b) FWB Frankfurter Wertpapierbörse (Exchange Council) (since 14 November 2014) Miles & More GmbH (Advisory Board, Chair) (since 4 September 2014) * * Deutsche Lufthansa AG Group appointments Roland Oetker a) Evotec AG (until 16 June 2014) b) Rheinisch-Bergische Verlagsgesellschaft mbH (Supervisory Board) a) Deutsche Telekom AG Dr Ulrich Schröder b) DEG – Deutsche Investitions- und Entwicklungsgesellschaft mbH (Supervisory Board) "Marguerite 2020", European Fund for Energy, Climate Change and Infrastructure, Luxembourg (Supervisory Board) a) No memberships Elmar Toime Prof. Dr-Ing. Katja Windt b) Blackbay Limited, United Kingdom (Non-Executive Director) (since 7 March 2014) Postea Inc., USA (Non-Executive Chairman) Qatar Postal Service Company, Qatar (Non-Executive Director) (since 19 November 2014) a) Fraport AG b) No memberships a) Membership of supervisory boards required by law b) Membership of comparable supervisory bodies of German and foreign companies 58 Notes Employee representatives Name Rolf Bauermeister Andreas Schädler Stephan Teuscher Helga Thiel Memberships a) Deutsche Postbank AG b) No memberships a) PSD Bank Köln eG (Chair) b) No memberships a) DHL Hub Leipzig GmbH (Supervisory Board, Deputy Chair) b) No memberships a) PSD Bank Köln eG (Deputy Chair) b) No memberships a) Membership of supervisory boards required by law b) Membership of comparable supervisory bodies of German and foreign companies Notes 59 Memberships of supervisory boards and other supervisory bodies held by members of the company’s Board of Management Name Memberships a) No memberships Ken Allen b) DHL Sinotrans International Air Courier Ltd, China (Board of Directors)* a) No memberships Roger Crook b) DHL Global Forwarding Management (Asia Pacific) Pte Ltd., Singapore (Board of Directors)* a) No memberships Bruce A. Edwards (until 10 March 2014) Lawrence A. Rosen b) Ashtead plc, United Kingdom (Board of Directors) Greif, Inc., USA (Board of Directors) Williams Lea Group Limited, United Kingdom (Board of Directors)* Williams Lea Holdings PLC, United Kingdom (Board of Directors, Chair)* a) Deutsche Postbank AG b) Qiagen N.V. (Supervisory Board) * Group appointment a) Membership of supervisory boards required by law b) Membership of comparable supervisory bodies of German and foreign companies Annexes 60 Statement of changes in non-current assets Annex 1 Statement of changes in non-current assets for the period 1 January to 31 December 2014 €m Acquisition and production cost Jan. 1, 2014 Additions Reclassification Amortisation/Depreciation Disposals Dec. 31, 2014 Carrying amounts Jan. 1, 2014 Amort./Deprec. Appreciation Reclassification Disposals Dec. 31, 2014 Dec. 31, 2014 Jan. 1, 2014 1. Intangible assets Intern. gen. intangible assets 71 9 18 7 91 12 19 0 10 4 37 54 59 Concessions, software 272 11 -9 10 264 191 21 0 -11 4 197 67 81 Advance payments 1 38 6 1 44 0 0 0 2 0 2 42 1 344 58 15 18 399 203 40 0 1 8 236 163 141 2,722 57 33 34 2,778 1,274 112 0 0 25 1,361 1,417 1,448 Techn. equipment and machinery 1,819 7 239 26 2,039 1,317 52 0 52 24 1,397 642 502 Other equipment 1,077 69 -84 70 992 809 78 0 -53 67 767 225 268 Assets under construction 155 160 -203 5 107 0 0 0 0 0 0 107 155 Total property, plant and equipment 5,773 293 -15 135 5,916 3,400 242 0 -1 116 3,525 2,391 2,373 Subtotal 1. / 2. 6,117 351 0 153 6,315 3,603 282 0 0 124 3,761 2,554 2,514 Investments in affiliated companies 7,348 0 -7 0 7,341 401 0 0 0 0 401 6,940 6,947 Loans to affiliated companies 6,718 168 0 66 6,820 0 0 0 0 0 0 6,820 6,718 0 0 7 0 7 0 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 20 1 0 9 12 0 0 0 0 0 0 12 20 318 17 0 0 335 0 0 0 0 0 0 335 318 Total non-current financial assets 14,404 186 0 75 14,515 401 0 0 0 0 401 14,114 14,003 Total 20,521 537 0 228 20,830 4,004 282 0 0 124 4,162 16,668 16,517 Total intangible assets 2. Property, plant and equipment Land and buildings 3. Non-current financial assets Other equity investments Loans to other equity investments Housing promotion Other loans Annexes 61 Maturity structure of liabilities Annex 2 Maturity structure of liabilities as at 31 December 2014 Balance at 31 Dec. 2013 €m Bonds thereof convertible: 1,000 31 Dec. 2013: 1,000 due due within between 1 year 1 and 5 years Balance at 31 Dec. 2014 due after 5 years Total due due within between 1 year 1 and 5 years due after 5 years Total 0 500 2,500 3,000 0 1,500 1,500 3,000 102 0 120 222 80 0 149 229 0 0 0 0 1 0 0 1 818 0 0 818 737 0 0 737 8,272 0 0 8,272 8,024 0 0 8,024 Liabilities to other equity investments thereof trade payables: 0 31 Dec. 2013: 0 10 0 0 10 21 0 0 21 Other liabilities thereof taxes: 247 31 Dec. 2013: 260 thereof social security: 0 31 Dec. 2013: 3 535 119 25 679 483 103 4 590 9,737 619 2,645 13,001 9,346 1,603 1,653 12,602 Due to banks Advance payments received Trade payables Liabilities to affiliated companies thereof trade payables: 94 31 Dec. 2013: 83 Total Annexes 62 Cash flow statement Annex 3 Cash flow statement 1 January to 31 December 2014, as per GAS 2 €m 31 Dec. 2013 31 Dec. 2014 Change 1,258 887 -371 Results from disposal of non-current assets -50 0 50 Amortisation/depreciation of non-current assets 267 282 15 50 -64 -114 1,525 1,105 -420 Changes in current assets (excluding cash and cash equivalents) and prepaid expenses -776 -713 63 Changes in provisions -384 37 421 Changes in liabilities (excluding financial liabilities) and deferred income -91 -48 43 Net cash from operating activities 274 381 107 1 3 2 Net profit for the period Other non-cash income/expense Net profit before changes in working capital/Cash flow I Proceeds from disposal of non-current assets: Intangible assets Property, plant and equipment 63 26 -37 Non-current financial assets 26 76 50 90 105 15 -57 -58 -1 -208 -316 -108 -85 -186 -101 -350 -560 -210 1,467 1,688 221 -1,238 -912 326 -31 321 352 -846 -968 -122 0 17 17 3,148 1,312 -1,836 -1,328 -1,573 -245 974 -1,212 -2,186 Net change in cash and cash equivalents 1,217 -510 -1,727 Cash and cash equivalents at 1 January 1,088 2,305 1,217 Cash and cash equivalents at 31 December 2,305 1,795 -510 Cash paid to acquire non-current assets: Intangible assets Property, plant and equipment Non-current financial assets Receipts relating to short-term financial management of cash investments Payments relating to short-term financial management of cash investments Net cash used in/from investing activities Dividends to owners Payments by shareholders Proceeds from issue of financial liabilities Repayment of financial liabilities Net cash used in/from financing activities 63 Annexes Statement of changes in equity Annex 4 Statement of changes in equity 1 January to 31 December 2014 Issued capital Treasury shares Total Issued capital Capital reserves Revenue reserves Net retained profit Total equity 1,209 0 1,209 3,433 5,250 1,726 11,618 0 -968 -968 €m Balance at 1 Jan. 2014 Capital transactions with shareholders 0 0 0 Capital increase 2 2 54 -3 -3 0 -82 2 2 0 44 46 0 Treasury shares acquired Treasury shares issued 56 0 -85 Other changes in equity not recognised in income 0 0 0 0 Changes in equity recognised in income 0 0 4 0 887 891 1,210 3,491 5,212 1,645 11,558 Balance at 31 Dec. 2014 1,211 -1 64 Annexes List of shareholdings Annex 5 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands % Europe ABIS GmbH Adcloud GmbH 6), 9) Agheera GmbH 6), 9) Albert Scheid GmbH 6), 9) All you need GmbH AO DHL International Applied Distribution Group Limited 5) Cargus Express Curier S.R.L. CSG GmbH 6), 9) CSG.TS GmbH 6), 9) DANMAR Lines AG Danzas Deutschland Holding GmbH 6), 9) DANZAS Fashion B.V. Danzas Fashion Service Centers B.V. Danzas Grundstücksverwaltung Frankfurt GmbH Danzas Grundstücksverwaltung Groß-Gerau GmbH 6), 9) Danzas Holding AG Danzas Kiev Ltd. Danzas Verwaltungs GmbH Danzas, S.L. Deutsche Post Adress Beteiligungsgesellschaft mbH 6), 9) Deutsche Post Adress Geschäftsführungs GmbH Deutsche Post Adress GmbH & Co. KG Deutsche Post Assekuranz Vermittlungs GmbH 6), 9) Deutsche Post Beteiligungen Holding GmbH 6), 9) Deutsche Post Com GmbH 6), 9) Deutsche Post Consult GmbH 6), 9) Deutsche Post Customer Service Center GmbH 6), 9) Deutsche Post DHL Beteiligungen GmbH 6), 9) Deutsche Post DHL Corporate Real Estate Management GmbH 6), 9) Deutsche Post DHL Corporate Real Estate Management GmbH & Co. Logistikzentren KG Deutsche Post DHL Inhouse Consulting GmbH 6), 9) income in thousands Germany, Frankfurt/Main Germany, Cologne Germany, Bonn Germany, Cologne Germany, Berlin Russia, Moscow United Kingdom, Bracknell Romania, Bucharest Germany, Bonn Germany, Bonn Switzerland, Basel Germany, Frankfurt/Main Netherlands, Venlo Netherlands, Waalwijk Germany, Frankfurt/Main 100.00 100.00 100.00 100.00 99.03 100.00 100.00 100.00 51.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 1,846 -1 25 1,022 -5,880 11,611 0 17,002 13,840 4,012 30,909 4,025 -27,608 636 23,508 1,134 0 0 0 -9,752 41,937 0 288 0 0 4,077 0 -217 1 -666 Germany, Hamburg 100.00 EUR 26 0 Switzerland, Basel Ukraine, Kiev Germany, Frankfurt/Main Spain, San Sebastián Germany, Bonn 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR 228,058 1,089 18,394 697,499 416 113,897 1,369 6,800 28,425 0 Germany, Bonn 51.00 EUR 59 0 Germany, Bonn Germany, Bonn 51.00 100.00 EUR EUR 19,776 51 17,425 0 Germany, Bonn 100.00 EUR 6,655,052 0 Germany, Bonn Germany, Bonn Germany, Monheim 100.00 100.00 100.00 EUR EUR EUR 1,126 3,858 43 0 0 0 Germany, Bonn 100.00 EUR 1,507,025 0 Germany, Bonn 100.00 EUR 73 0 Germany, Bonn 100.00 EUR 7,460 2,847 Germany, Bonn 100.00 EUR 25 0 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 65 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Deutsche Post DHL Research and Innovation GmbH 6), 9) Deutsche Post Direkt GmbH 6), 9) Deutsche Post E-Post Development GmbH 6), 9) Deutsche Post E-POST Solutions GmbH 6), 9) Deutsche Post Finance B.V. Deutsche Post Fleet GmbH 6), 9) Deutsche Post Global Mail (France) SAS Deutsche Post Global Mail (Netherlands) B. V. Deutsche Post Global Mail (Switzerland) AG Deutsche Post Global Mail (UK) Limited Deutsche Post Immobilien GmbH 6), 9) Deutsche Post InHaus Services GmbH 6), 9) Deutsche Post Insurance Limited Deutsche Post International B.V. Deutsche Post Investments GmbH 6), 9) Deutsche Post IT BRIEF GmbH 6), 9) Deutsche Post IT Services GmbH 6), 9) Deutsche Post Mobility GmbH 6), 9) Deutsche Post Reinsurance S.A. Deutsche Post Shop Essen GmbH 6), 9) Deutsche Post Shop Hannover GmbH 6), 9) Deutsche Post Shop München GmbH 6), 9) Deutsche Post Signtrust und DMDA GmbH 6), 9) Deutsche Post Zahlungsdienste GmbH 9) DHL Supply Chain (Finland) Oy DHL (Cyprus) Ltd. DHL Air Limited DHL AirWays GmbH 6), 9) DHL Automotive GmbH 6), 9) DHL Automotive Offenau GmbH 6), 9) DHL Automotive s.r.o. DHL Aviation (France) SAS DHL Aviation (Netherlands) B.V. DHL Aviation (UK) Limited DHL Aviation NV/SA DHL Beautiran SA DHL Beziers SARL DHL Delivery GmbH 6), 9) DHL Distribution Holdings (UK) Limited DHL Ekspres (Slovenija), d.o.o. DHL Elancourt SARL DHL Estonia AS DHL Exel Slovakia, s.r.o. thousands Germany, Bonn 100.00 EUR 7,500 0 Germany, Bonn Germany, Bonn 100.00 100.00 EUR EUR -61 25 0 0 Germany, Bonn 100.00 EUR 2,631 0 Netherlands, Maastricht Germany, Bonn France, Issy-les-Moulineaux 100.00 100.00 100.00 EUR EUR EUR 72,027 511,115 4,042 61,314 0 676 Netherlands, Utrecht 100.00 EUR 1,577 -477 Switzerland, Basel 100.00 EUR -116 -18 United Kingdom, Croydon 100.00 EUR 20,981 960 Germany, Bonn Germany, Bonn Ireland, Dublin Netherlands, Amsterdam Germany, Bonn Germany, Bonn Germany, Bonn Germany, Bonn Luxembourg, Luxembourg Germany, Essen Germany, Hanover 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 25 1,534 7,549 8,964,749 25 11,160 39,229 100 16,203 25 25 0 0 -350 289,188 0 0 0 0 0 0 0 Germany, Munich 100.00 EUR 25 0 Germany, Bonn 100.00 EUR 42 0 Germany, Bonn Finland, Vantaa Cyprus, Nikosia United Kingdom, Hounslow Germany, Cologne Germany, Hamburg Germany, Bonn Czech Republic, Prague France, Roissy-en-France Netherlands, Amersfoort United Kingdom, Hounslow Belgium, Zaventem France, La Plaine Saint Denis France, La Plaine Saint Denis Germany, Bonn United Kingdom, Hounslow 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 2,152 4,149 2,711 18,254 2,032 4,091 230 8,613 1,216 3,404 11,889 23,368 1,692 -200 25 35,662 89 80 159 -3,661 0 0 0 2,677 -231 272 1,689 504 -903 -122 0 -6 Slovenia, Trzin France, La Plaine Saint Denis Estonia, Tallinn Slovakia, Bratislava 100.00 100.00 100.00 100.00 EUR EUR EUR EUR -126 4,220 13,051 5,246 -152 748 2,291 2,856 66 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Exel Supply Chain (Denmark) A/S DHL Exel Supply Chain (Poland) Sp. z o.o. DHL Exel Supply Chain (Sweden) AB DHL Exel Supply Chain Euskal-Log, S.L.U. DHL Supply Chain Hungary Limited DHL Exel Supply Chain Limited DHL Exel Supply Chain Portugal, S.A. DHL Exel Supply Chain (Spain), S.L.U. DHL Exel Supply Chain Trade (Poland) Sp. z o.o. DHL Exel Supply Chain Trollhättan AB DHL Express (Austria) GmbH DHL Express (Czech Republic) s.r.o. DHL Express (Denmark) A/S DHL Express (France) SAS DHL Express (Hellas) S.A. DHL Express (Iceland) EHF DHL Express (Ireland) Ltd. DHL Express (Italy) S.r.l. DHL Express (Luxembourg) S.A. DHL Express (Norway) AS DHL Express (Poland) Sp. z o.o. DHL Express (Schweiz) AG DHL Express (Slovakia), spol. s r. o. DHL Express (Sweden) AB 8) DHL Express (UK) Limited DHL Express Bulgaria EOOD DHL Express Customer Service GmbH 6), 9) DHL Express Germany GmbH 6), 9) DHL Express Hungary Forwarding and Services LLC DHL Express Iberia S.L. 1) DHL Express A Coruna Spain, S.L. 1) DHL Express Alacant Spain S.L. 1) DHL Express Araba Spain S.L. 1) DHL Express Barcelona Spain S.L. 1) DHL Express Bizkaia Spain S.L. 1) DHL Express Cantabria Spain S.L. 1) DHL Express Castello Spain S.L. 1) DHL Express Ciudad Real Spain, S.L. 1) DHL Express Gipuzkoa Spain S.L. 1) DHL Express Girona Spain S.L. 1) DHL Express Huelva Spain S.L. 1) DHL Express Illes Balears Spain, S.L. 1) DHL Express Jaén Spain S.L. 1) DHL Express Lugo, Spain S.L. 1) DHL Express Madrid Spain S.L. 1) DHL Express Malaga Spain S.L. 1) DHL Express Navarra Spain, S.L. 1) DHL Express Pontevedra Spain S.L. 1) DHL Express Servicios S.L. 1) thousands Denmark, Kastrup Poland, Warsaw 100.00 100.00 EUR EUR -19,370 -6,188 469 856 Sweden, Stockholm Spain, Barcelona 100.00 100.00 EUR EUR 10,535 6,375 2,354 113 Hungary, Ullo United Kingdom, Bedford Portugal, Alverca Spain, Madrid Poland, Warsaw 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR -482 415,601 6,845 16,435 592 -2,482 -4,213 220 2,545 149 Sweden, Stockholm Austria, Guntramsdorf Czech Republic, Ostrava Denmark, Broendby France, Roissy-en-France Greece, Athens Iceland, Reykjavik Ireland, Dublin Italy, Milan Luxembourg, Contern Norway, Oslo Poland, Warsaw Switzerland, Basel Slovakia, Bratislava Sweden, Stockholm United Kingdom, Hounslow Bulgaria, Sofia Germany, Monheim am Rhein Germany, Bonn Hungary, Budapest 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 2,959 14,609 12,276 93,761 -31,945 5,770 1,069 1,726 73,243 2,476 -3,534 51,950 2,949 3,879 8,633 -60,341 2,365 25 6,618 2,480 35 2,750 2,172 1,403 8,243 1,163 294 2,058 12,385 325 9,570 21,273 7,021 -234 4,335 -6,567 1,330 0 0 89 Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, Ciudad Real Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, Barcelona Spain, Ciudad Real Spain, San Sebastián Spain, San Sebastián Spain, Malaga Spain, Navarra Spain, Vigo Spain, San Sebastián 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 178,311 - 26,227 - Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 67 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Express Sevilla Spain S.L. DHL Express Tarragona Spain S.L. 1) DHL Express Valencia Spain S.L. 1) DHL Express Valladolid Spain S.L. 1) DHL Express Zaragoza Spain, S.L. 1) DHL Express Macedonia d.o.o.e.l. DHL Express Network Management GmbH 6), 9) DHL Express Portugal, Lda. DHL Express Services (France) SAS DHL Fashion Retail Operations GmbH 6), 9) DHL Finance Services B.V. DHL FoodServices GmbH 6), 9) DHL Freight (Belgium) NV DHL Freight (France) SAS DHL Freight (Netherlands) B.V. DHL Freight (Sweden) AB DHL Freight and Contract Logistics (UK) Limited DHL Freight Finland Oy DHL Freight Germany Holding GmbH 6), 9) DHL Freight GmbH 6), 9) DHL Freight Hungary Forwarding and Logistics LLC DHL Freight Services (Netherlands) B.V. DHL Freight Spain, S.L. DHL GBS (UK) Limited DHL Gertner International GmbH DHL Global Forwarding – DGF Industrial Project (DGF IP) SAS DHL Global Forwarding (Austria) GmbH DHL Global Forwarding (Belgium) NV DHL Global Forwarding (CZ) s.r.o. DHL Global Forwarding (Denmark) A/S DHL Global Forwarding (Finland) Oy DHL Global Forwarding (France) SAS DHL Global Forwarding (Ireland) Limited DHL Global Forwarding (Italy) S.p.A. DHL Global Forwarding (Luxembourg) S.A. DHL Global Forwarding (Netherlands) B.V. DHL Global Forwarding (Norway) AS DHL Global Forwarding (SWEDEN) AB DHL Global Forwarding (UK) Limited DHL Global Forwarding GmbH 6), 9) DHL Global Forwarding Hellas S.A. of International Transportation and Logistics DHL Global Forwarding Hungary Kft. DHL Global Forwarding LLC 1) thousands Spain, Sevilla Spain, San Sebastián Spain, San Sebastián Spain, San Sebastián Spain, Zaragoza Macedonia, Skopje Germany, Schkeuditz 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR 912 25 143 0 Portugal, Moreira da Maia France, Roissy-en-France Germany, Mönchengladbach 100.00 100.00 100.00 EUR EUR EUR 18,258 -1,509 21,628 4,691 33 0 Netherlands, Maastricht Germany, Cologne Belgium, Grimbergen France, Marne-la-Vallée Netherlands, Tiel Sweden, Stockholm United Kingdom, Milton Keynes Finland, Vantaa Germany, Düsseldorf 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR 3,324 258 738 3,262 -15,776 28,455 0 -2 0 -3,888 -3,969 -697 7,369 5,880 100.00 100.00 EUR EUR 13,335 301,204 2,306 0 Germany, Düsseldorf Hungary, Budapest 100.00 100.00 EUR EUR 10,737 2,853 0 1,001 Netherlands, Tiel Spain, San Sebastián United Kingdom, Bracknell Germany, Altentreptow France, Villepinte 100.00 100.00 100.00 51.00 100.00 EUR EUR EUR EUR EUR 5,359 7,049 14,301 208 2,591 0 1,789 1,898 124 250 Austria, Vienna Belgium, Zaventem Czech Republic, Prague Denmark, Kastrup Finland, Vantaa France, Villepinte Ireland, Dublin 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR 22,633 10,330 13,385 14,942 3,870 59,263 11,041 2,953 1,093 -5,569 1,404 -1,114 6,822 2,333 Italy, Milan Luxembourg, Luxembourg 100.00 100.00 EUR EUR 40,817 2,915 15,681 341 Netherlands, Hoofddorp 100.00 EUR 13,587 6,499 Norway, Gardermoen Sweden, Kista United Kingdom, Staines Germany, Frankfurt/Main Greece, Piraeus 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR -160 20,268 203,409 7,242 5,576 -4,051 1,691 7,077 0 -523 Hungary, Budapest Russia, Moscow 100.00 100.00 EUR EUR 9,409 -60 2,544 -49 68 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Global Forwarding Management GmbH 6), 9) DHL Global Forwarding Portugal, Lda. DHL Global Forwarding Sp. z o.o. DHL Global Forwarding Spain, S.L.U. DHL Global Mail OOO DHL Global Management GmbH 6), 9) DHL Global Match (UK) Limited DHL Hauptvogel International GmbH DHL Holding (France) SAS DHL Holding (Italy) S.r.l. DHL Holdings (Ireland) Ltd. DHL Home Delivery GmbH 6), 9) DHL Hub Leipzig GmbH 6), 9) DHL Information Services (Europe) s.r.o. DHL International (Albania) Ltd. DHL International (Ireland) Ltd. DHL International (Romania) S.R.L. DHL International (UK) Limited DHL International B.V. DHL International d.o.o. DHL International Express (France) SAS DHL International GmbH 6), 9) DHL International Ltd. DHL International NV/SA DHL International Ukraine JSC DHL International-Sarajevo d.o.o. DHL Investments Limited DHL Latvia SIA DHL Leupold International GmbH DHL Lifestyle SARL DHL Logistika D.O.O. DHL Logistics (Schweiz) AG DHL Logistics (Slovakia), spol. s r.o. DHL Logistics (Ukraine) Ltd. DHL Logistics GmbH 6), 9) DHL Logistics OOO DHL Logistics S.R.L. DHL Logistik Service GmbH DHL Management (Schweiz) AG DHL Management Services Limited DHL Medjunarodni Vazdusni Ekspres d.o.o. DHL Nordic AB DHL Parcel (Belgium) NV DHL Parcel (e-Commerce) B.V. DHL Parcel (Netherlands) B.V. DHL Parcel (Speedpack) NV DHL Parcel Nordic AB DHL Parcel Slovensko s.r.o. DHL Pipelife Logistik GmbH thousands Germany, Bonn 100.00 EUR 25 0 Portugal, Moreira da Maia Poland, Lodz Spain, Madrid Russia, Moscow Germany, Bonn United Kingdom, Bracknell Germany, Klipphausen France, Roissy-en-France Italy, Milan Ireland, Dublin Germany, Bonn Germany, Schkeuditz Czech Republic, Prague Albania, Tirana Ireland, Dublin Romania, Bucharest United Kingdom, Hounslow Netherlands, The Hague Croatia, Zagreb France, Roissy-en-France Germany, Bonn Malta, Luqa Belgium, Diegem Ukraine, Kiev Bosnia and Herzegovina, Sarajevo United Kingdom, St. Helier Latvia, Riga Germany, Oberkotzau France, La Plaine Saint Denis Slovenia, Brnik Switzerland, Basel Slovakia, Senec Ukraine, Kiev Germany, Hamburg Russia, Chimki Romania, Bucharest Austria, Vienna Switzerland, Basel United Kingdom, Hounslow Serbia, Belgrade 100.00 100.00 100.00 100.00 100.00 100.00 51.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 4,764 10,177 20,971 156 3,618,590 -35,756 370 871,899 594,953 93 179 241 76,241 342 1,054 2,985 76,125 19,776 2,048 39,967 1,353,453 588 5,432 1,647 476 608 5,434 6,741 1,241 0 2,385 174 6,845 27,933 0 0 0 4,289 136 0 1,412 15,226 6,308 189 9,869 0 -15 2,094 31 130 100.00 100.00 51.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR -37,141 614 804 -1,199 1,692 18,020 2,511 508 895 15,029 2,791 -576 30,644 289 3,960 -193 113 228 395 336 622 1,159 0 0 4,478 1,652 -984 15,261 891 494 Sweden, Stockholm Belgium, Ternat Netherlands, Utrecht Netherlands, Amersfoort Belgium, Brussels Sweden, Stockholm Slovakia, Bratislava Austria, Wiener Neudorf 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR 69,136 3,375 11,562 -37,787 1,341 585 905 81 -590 -5,149 4,173 10,707 112 504 -200 25 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 69 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Rail AB DHL Sandouville SARL DHL SC Transport SASU DHL Service Central SARL DHL Services Limited DHL Services Logistiques SAS DHL Shoe Logistics s. r. o. DHL Solutions (Belgium) NV DHL Solutions (France) SAS DHL Solutions Fashion GmbH 6), 9) DHL Solutions GmbH 6), 9) DHL Solutions Großgut GmbH 6), 9) DHL Solutions k.s. DHL Solutions Retail GmbH 6), 9) DHL Sorting Center GmbH 6), 9) DHL Stock Express SAS DHL Supply Chain Limited DHL Supply Chain (Belgium) NV DHL Supply Chain (Ireland) Limited DHL Supply Chain (Italy) S.p.A. DHL Supply Chain (Leipzig) GmbH 6), 9) DHL Supply Chain (Netherlands) B.V. DHL Supply Chain (Norway) AS DHL Supply Chain International Limited DHL Supply Chain Management B.V. DHL Supply Chain Management GmbH 6), 9) DHL Supply Chain VAS GmbH 6), 9) DHL Supply Chain, s.r.o. DHL Systems Limited 5) DHL Technical Distribution B.V. DHL Trade Fairs & Events GmbH 6), 9) DHL Trade Fairs and Events (UK) Limited DHL Vertriebs GmbH 6), 9) DHL Verwaltungs GmbH 6), 9) DHL Voigt International GmbH DHL Wahl International GmbH DHL Worldwide Express Logistics NV/SA DHL Worldwide Network NV/SA ELP 1 AB Erste End of Runway Development Leipzig GmbH 6), 9) Erste Logistik Entwicklungsgesellschaft MG GmbH 6), 9) Eurodifarm S.r.l. European Air Transport Leipzig GmbH 6), 9) Exel (European Services Centre) Ltd. 5) Exel (Wommelgem) NV Exel de Portugal Transitarios Lda. 8) thousands Sweden, Trelleborg France, La Plaine Saint Denis France, La Plaine Saint Denis France, La Plaine Saint Denis United Kingdom, Milton Keynes France, La Plaine Saint Denis Czech Republic, Pohorelice Belgium, Mechelen France, La Plaine Saint Denis Germany, Essen Germany, Hamburg Germany, Bonn Czech Republic, Ostrava Germany, Unna Germany, Bonn France, La Plaine Saint Denis United Kingdom, Milton Keynes Belgium, Mechelen Ireland, Dublin Italy, Milan Germany, Hamburg Netherlands, Tilburg Norway, Oslo United Kingdom, Bracknell 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 1,208 11 431 -4,969 -68,036 3,086 2,482 31,587 -14,255 49 9,240 1,051 2,568 102 25 -11,234 506,115 6,444 5,425 43,953 25 51,698 739 251 0 -5 -737 171 72,438 931 386 498 -14,917 0 0 0 -80 0 0 -1,907 117,659 235 -2,452 2,562 0 6,856 -3,010 -1,539 Netherlands, Tilburg Germany, Bonn 100.00 100.00 EUR EUR -41,461 25 5,223 0 Germany, Bonn Czech Republic, Pohorelice United Kingdom, Milton Keynes Netherlands, Veghel Germany, Frankfurt/Main United Kingdom, Staines 100.00 100.00 100.00 100.00 100.00 85.00 EUR EUR EUR EUR EUR EUR 25 15,888 222 -2,247 607 731 0 3,385 0 -39 0 284 Germany, Bonn Germany, Bonn Germany, Neumuenster Germany, Bielefeld Belgium, Diegem 100.00 100.00 51.00 51.00 100.00 EUR EUR EUR EUR EUR 45,000 162 1,535 1,155 28,634 0 0 1,143 343 1,518 Belgium, Diegem Sweden, Eskilstuna Germany, Cologne 100.00 100.00 100.00 EUR EUR EUR 22,547 1,135 25 320 -1 0 Germany, Hanover 100.00 EUR 25 0 Italy, Casalmaiocco (Lodi) Germany, Schkeuditz 100.00 100.00 EUR EUR 16,004 1,798 3,950 0 Ireland, Dublin Belgium, Wommelgem Portugal, Lisbon 100.00 100.00 100.00 EUR EUR EUR 0 -4,535 79 0 120 -2 70 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Exel France SA Exel Freight Management (UK) Limited Exel Group Holdings (Nederland) B.V. Exel Holdings Limited Exel Insurance Limited Exel International Holdings (Belgium) NV Exel International Holdings (Netherlands 1) B.V. Exel International Holdings (Netherlands 2) B.V. Exel Investments Limited Exel Investments Netherlands B.V. Exel Limited Exel Logistics Property Limited Exel Overseas Limited Exel UK Limited F.X. Coughlin B.V. F.X. Coughlin (U.K.) Limited FACT Denmark A/S First Mail Düsseldorf GmbH 6), 9) Formation E-Document Solutions Limited 5) Freight Indemnity and Guarantee Company Limited Fusion Premedia Group Limited 5) Gerlach & Co Internationale Expediteurs B.V. Gerlach & Co. NV Gerlach AG Gerlach Customs Services EOOD Gerlach Custom Services UK Limited Gerlach European Customs Services, spol. s r.o. Gerlach European Services S.R.L. Gerlach Sp. z o.o. Gerlach Spol s.r.o. Gerlach Zolldienste GmbH 6), 9) Giorgio Gori S.r.l. Giorgio Gori (France) SAS Global Mail (Austria) Ges.m.b.H. GoodsandServices.tv Limited Gori Iberia S.L. Gori Iberia Transitarios, Limitada Higgs International Limited Historia Sp. z o.o. 8) Hull, Blyth (Angola) Limited Hyperion Properties Limited IntelliAd Media GmbH Interlanden B.V. interServ Gesellschaft für Personalund Beraterdienstleistungen mbH 6), 9) thousands France, La Plaine Saint Denis United Kingdom, Bracknell 100.00 100.00 EUR EUR 147,678 12,313 341 677 Netherlands, Veghel United Kingdom, Bedford United Kingdom, St. Peter Port Belgium, Mechelen 100.00 100.00 100.00 100.00 EUR EUR EUR EUR 42,026 665,894 9,451 88,521 -794 22,808 -3 -443 Netherlands, Veghel 100.00 EUR 686,851 -6,006 Netherlands, Veghel 100.00 EUR 1,125,984 13,359 United Kingdom, Bracknell Netherlands, Veghel United Kingdom, Bracknell United Kingdom, Bedford United Kingdom, Bracknell United Kingdom, Bracknell Netherlands, Duiven United Kingdom, Bracknell Denmark, Kastrup Germany, Düsseldorf United Kingdom, London 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 186,406 219 1,257,216 76,633 274,996 45,376 2,530 4,472 1,135 -2,242 13 9 -6 -34,743 8,216 16,415 -12,111 566 409 144 0 0 United Kingdom, Bedford 100.00 EUR 21 0 United Kingdom, London Netherlands, Venlo 100.00 100.00 EUR EUR -13 3,262 0 682 Belgium, Antwerp Switzerland, Basel Bulgaria, Sofia United Kingdom, London Slovakia, Senec 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR 5,919 6,118 55 261 157 407 7,329 41 104 31 Romania, Bucharest Poland, Gluchowo/Komorniki Czech Republic, Rudna u Prahy Germany, Düsseldorf Italy, Collesalvetti (Livorno) France, Châtenoy-le-Royal Austria, Vienna United Kingdom, London Spain, Barcelona Portugal, Matosinhos United Kingdom, Bracknell Poland, Piaseczno United Kingdom, Bracknell United Kingdom, Bedford Germany, Munich Netherlands, Apeldoorn Germany, Bonn 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 60.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 75 1,064 3,090 102 19,807 1,985 2,409 11,497 2,107 825 10,362 -149 1,891 -5,753 1,609 -112,823 76 23 591 2,270 0 7,981 172 1,056 -243 1,035 313 638 0 -165 0 163 434 0 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 71 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Joint Retail Logistics Limited Karukera Transit SAS Laible AG Speditionen Lightbox Creative Services Limited 5) LLC DHL Express LLC Gerlach Ukraine LLC Williams Lea Luftfrachtsicherheit-Service GmbH 7b) McGregor Cory Limited Multimar Seefrachtenkontor Gesellschaft m.b.H. National Carriers Limited 5) NFC International Holdings (Ireland) nugg.ad AG predictive behavioral targeting 6), 9) Ocean Group Investments Limited Ocean Overseas Holdings Limited OOO Customs Broker OOO Customs Services optivo GmbH Orbital Secretaries Limited 5) Pharma Logistics B.V. Pharma Logistics NV Power Europe (Cannock) Limited Power Europe (Doncaster) Limited Power Europe Development Limited 5) Power Europe Development No. 3 Limited Power Europe Limited Power Europe Operating Limited PPL CZ s.r.o. RISER ID Services GmbH Scherbauer Spedition GmbH 7b) Smoke and Mirrors Productions Limited Speedmail International Limited 5) StarBroker AG StreetScooter GmbH Tag @ Baker Street Limited 5) Tag @ Ogilvy Limited 5) Tag Acquisitions Limited Tag At RKCR/YR Limited 5) Tag Belgium SA Tag Creative Limited Tag Europe Limited Tag Germany GmbH Tag Holdco Limited Tag NewCo Limited Tag Pac Limited Tag Print Services Limited Tag Response Limited Tag Storage Limited Tag Topco Limited thousands United Kingdom, Bracknell France, Pointe-à-Pitre Switzerland, Schaffhausen United Kingdom, London Russia, Khimki Ukraine, Kiev Russia, Moscow Germany, Frankfurt/Main United Kingdom, Bracknell Austria, Vienna 100.00 100.00 100.00 100.00 100.00 100.00 100.00 50.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 13,814 1,088 665 -71 -618 185 760 1,519 16,853 -22 17 12 413 0 989 30 643 1,290 -207 -300 United Kingdom, Bedford Ireland, Dublin Germany, Berlin 100.00 100.00 100.00 EUR EUR EUR 48 39,466 2,746 0 0 0 United Kingdom, Bracknell United Kingdom, Bracknell Russia, Khimki Russia, Khimki Germany, Berlin United Kingdom, Hounslow Netherlands, Rotterdam Belgium, Mechelen United Kingdom, Bracknell United Kingdom, Bracknell United Kingdom, Bracknell United Kingdom, Bracknell 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 827 554,472 -87 4,537 2,761 0 692 18,619 1,624 884 0 493 1 19,728 -26 6,011 1,049 0 197 -333 1,713 819 0 0 United Kingdom, Bracknell United Kingdom, Bracknell Czech Republic, Prague Germany, Berlin Germany, Neutraubling United Kingdom, London 100.00 100.00 100.00 100.00 50.00 100.00 EUR EUR EUR EUR EUR EUR -866 9,168 79,198 2,288 4,769 11,795 146 2,467 8,453 891 725 200 United Kingdom, London Switzerland, Basel Germany, Aachen United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, London Belgium, Brussels United Kingdom, London United Kingdom, London Germany, Düsseldorf United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, London 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 11,220 43,944 5,360 0 0 19,297 0 2,629 3,219 22,607 797 180 -251 -157 -489 11,300 53,645 96,550 0 19,975 0 0 0 39,912 0 521 -402 4,746 -14 44,804 46,184 358 -250 -62 3,707 -2,662 72 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Tag Worldwide France SARL Tag Worldwide Group Limited Tag Worldwide Holdings Limited Tankfreight (Ireland) Ltd. 5) The Admagic Group Limited 5) The Stationery Office Group Limited 5) The Stationery Office Holdings Limited The Stationery Office Limited Tradeteam Limited Transflash McGregor (Ireland) Ltd. Trucks and Child Safety Limited TSO Holdings A Limited TSO Holdings B Limited TSO Property Limited UAB DHL Lietuva Véron Grauer AG Vetsch AG, Internationale Transporte 1) Vetsch Internationale Transporte GbmH 1) Werbeagentur Janssen GmbH 6), 9) Williams Lea & Tag GmbH 6), 9) Williams Lea (No. 1) Limited Williams Lea Belgium BVBA Williams Lea Finnland Oy Williams Lea France SAS Williams Lea Group Limited Williams Lea Group Management Services Limited Williams Lea Holdings Limited Williams Lea Hungary Kft. Williams Lea Ireland Limited Williams Lea Italia S.r.l. Williams Lea Limited Williams Lea Netherlands B.V. Williams Lea S.L. Williams Lea Sweden AB Williams Lea UK Limited Williams Lea Ukraine Williams Lea, s.r.o. World Writers Limited Zweite Logistik Entwicklungsgesellschaft MG GmbH 6), 9) Americas Advance Logistics Inc. AEI Drawback Services Inc. Aero Express del Ecuador (TransAm) Ltda. Aero Express del Ecuador TransAm Cia Ltd. (Colombian Branch) Agencia de Aduanas DHL Express Colombia Ltda. AGENCIA DE ADUANAS DHL GLOBAL FORWARDING (COLOMBIA) S.A. NIVEL 1 Air Express International USA, Inc. 1) thousands France, Paris United Kingdom, London United Kingdom, London Ireland, Dublin United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, London United Kingdom, Bedford Ireland, Dublin United Kingdom, Bracknell United Kingdom, London United Kingdom, London United Kingdom, London Lithuania, Vilnius Switzerland, Basel Switzerland, Buchs Austria, Wolfurt 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR -371 3,505 4,147 0 1 21,424 24,563 177,093 43,671 717 -2 21,333 38,792 0 3,748 2,425 937 - -110 5,344 45,935 0 0 0 -5,149 31,258 8,427 0 0 0 0 0 754 2,705 759 - Germany, Düsseldorf Germany, Munich United Kingdom, London Belgium, Ternat Finland, Vantaa France, Paris United Kingdom, London United Kingdom, London 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR 511 25 86,419 0 85 -661 127,724 157 0 0 0 0 -91 -483 -1,289 -24 United Kingdom, London Hungary, Budapest Ireland, Dublin Italy, Rome United Kingdom, London Netherlands, Amsterdam Spain, Barcelona Sweden, Nyköping United Kingdom, London Ukraine, Kiev Czech Republic, Brno United Kingdom, London Germany, Bonn 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 544,285 -20 2,810 8 99,552 -2,456 7 124 390 109 1,204 19,593 25 -13 1 140 1 13,619 -116 0 0 -1 67 -51 1,903 0 USA, Westerville USA, Miami Ecuador, Guayaquil 100.00 100.00 100.00 EUR EUR EUR 2,452 7,526 65 769 1,118 -395 Colombia, Bogotá 100.00 EUR 1,364 1,485 Colombia, Bogotá 100.00 EUR 1,663 -30 Colombia, Bogotá 100.00 EUR 2,005 -35 USA, Miami 100.00 EUR 28,831 -6,722 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 73 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Radix Group International, Inc. Circuit Logistics Inc. Connect Logistics Services Inc. Danzas Corporation DHL (Bahamas) Limited DHL (Barbados) Ltd. DHL (Bolivia) SRL DHL (BVI) Ltd. DHL (Costa Rica) S.A. DHL (Honduras) S.A. de C.V. DHL (Jamaica) Ltd. DHL (Paraguay) S.R.L. DHL (Trinidad and Tobago) Limited USA, Miami Canada, Toronto Canada, Toronto USA, Miami Bahamas, Nassau Barbados, Christ Church Bolivia, Santa Cruz de la Sierra British Virgin Islands , Tortola Costa Rica , San José Honduras, San Pedro Sula Jamaica , Kingston Paraguay, Asunción Trinidad and Tobago, Port of Spain DHL (Uruguay) S.R.L. Uruguay, Montevideo Panama, Panama City DHL Arwest (Panama) S.A. 1) Mexico, Ecatepec DHL Arwest de Mexico S.A. de C.V. 1) Guatemala, Guatemala City DHL Arwest (Guatemala) S.A. 1) DHL Aviation SCR, S.A. Costa Rica , San José DHL Corporate Services SC México Mexico, Tepotzotlán DHL Customer Solutions & Innovations USA, Plantation (USA) Inc. DHL Customer Support (Costa Rica) S.A. Costa Rica , San José DHL Customs (Costa Rica) S.A. Costa Rica , San José Guatemala, Guatemala City DHL de Guatemala S.A. 7b) DHL Dominicana SA Dominican Republic, Santo Domingo DHL Exel Supply Chain (Argentina) S.A. Argentina, Buenos Aires DHL Express (Argentina) S.A. Argentina, Buenos Aires DHL Express (Brazil) Ltda. Brazil, São Paulo DHL Express (Canada) Ltd. Canada, Mississauga DHL Express (Chile) Ltda. Chile, Santiago de Chile DHL Express (Ecuador) S.A. Ecuador, Quito DHL Express (El Salvador) S.A. de C.V. El Salvador , San Salvador USA, Plantation DHL Express (USA), Inc. DHL Express Aduanas Peru S.A.C. Peru, Callao DHL Express Aduanas Venezuela C.A. Venezuela, Caracas DHL Express Colombia Ltda. Colombia, Bogotá DHL Express México, S.A. de C.V. Mexico, Mexico City DHL Express Peru S.A.C. Peru, Callao DHL Fletes Aereos, C.A. Venezuela, Caracas DHL Freight USA Inc. USA, Plantation DHL Global Forwarding (Argentina) S.A. Argentina, Buenos Aires DHL Global Forwarding (Brazil) Brazil, São Paulo Logistics Ltda. DHL Global Forwarding (Canada) Inc. Canada, Mississauga DHL Global Forwarding (Chile) S.A. Chile, Santiago de Chile DHL Global Forwarding Colombia, Bogotá (Colombia) Ltda. DHL Global Forwarding (Ecuador) S.A. Ecuador, Quito DHL Global Forwarding El Salvador , San Salvador (El Salvador) S.A. Guatemala, Guatemala City DHL Global Forwarding (Guatemala) S.A. 1) 1) thousands 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR -89 1,697 -49,264 1,094 1,736 2,898 239 16,219 4,166 184 1,461 76 42 5,031 -13,656 60 -119 766 15 -288 -363 -547 -352 -283 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR 3,501 -3,618 723 4,500 -914 405 -1,097 353 1,197 0 100.00 100.00 100.00 100.00 EUR EUR EUR EUR 1,547 -1,826 -1,665 1,758 654 -604 -3,565 11 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 6,499 9,642 5,222 -187,377 15,249 1,248 1,231 -49,123 731 252 4,839 42,793 7,761 1,132 16,174 11,972 14,374 -1,789 869 -11,416 6,310 572 74 555 54,687 81 376 -893 21,785 470 -1,140 941 3,088 147 100.00 100.00 100.00 EUR EUR EUR 76,141 21,290 2,559 4,905 497 66 100.00 100.00 EUR EUR 5,139 250 7 -1,018 100.00 EUR 8,210 988 74 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Carga Aerea Internacional S.A. (CARINTER) 1) DHL Zona Franca (Guatemala) S.A. 1) Transportes Expresos Internacionales (Interexpreso) S.A. 1) DHL Global Forwarding (Mexico) S.A. de C.V. DHL Global Forwarding (Nicaragua) S.A. DHL Global Forwarding (Panama) S.A. 1) DHL Holding Panama Inc. 1) DHL Global Forwarding (USA) 1, Inc. DHL Global Forwarding (USA) 2, Inc. DHL Global Forwarding (USA) 3, Inc. DHL Global Forwarding Aduanas Peru S.A. DHL Global Forwarding Deposito Aduanero (Colombia) S.A. DHL Global Forwarding Management Latin America Inc. DHL Global Forwarding Peru S.A. DHL Global Forwarding Venezuela, C.A. DHL Global Forwarding Zona Franca (Colombia) S.A. DHL Guadeloupe SAS DHL Holding Central America Inc. DHL Information Services (Americas), Inc. DHL International Antilles SARL DHL International Express Ltd. DHL International Haiti SA DHL Logistics (Brazil) Ltda. DHL Management Cenam S. A. DHL Metropolitan Logistics SC Mexico S.A. de C.V. DHL Network Operations (USA), Inc. DHL Nicaragua, S.A. DHL of Curacao N.V. DHL Panama S.A. DHL Regional Services, Inc. DHL S.A. DHL Sint Maarten N.V. DHL Supply Chain (Chile) S.A. DHL Supply Chain Automotive Mexico S.A. de C.V. DHL Worldwide Express (Aruba) NV 5) DHL Zona Franca El Salvador S.A. Dimalsa Logistics Inc. DPWN Holdings (USA), Inc. EC Logistica S.A. Exel Canada Ltd. Exel Freight Connect Inc. Exel Global Logistics do Brasil S.A. Exel Global Logistics Inc. thousands Guatemala, Guatemala City 100.00 EUR - - Guatemala, Guatemala City Guatemala, Guatemala City 100.00 100.00 EUR EUR - - Mexico, Mexico City 100.00 EUR 17,139 5,159 Nicaragua, Managua 100.00 EUR 394 156 Panama, Panama City Panama, Panama City USA, Plantation USA, Plantation USA, Plantation Peru, Callao 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR 6,985 0 0 0 234 -83 0 0 0 0 Colombia, Bogotá 100.00 EUR 1,416 560 USA, Coral Gables 100.00 EUR 574 2 Peru, Lima Venezuela, Caracas 100.00 100.00 EUR EUR 9,926 18,015 669 13,459 Colombia, Bogotá 100.00 EUR 1,788 202 Guadeloupe, Baie Mahault Panama, Panama City USA, Plantation 100.00 100.00 100.00 EUR EUR EUR 250 52,810 -1,315 0 159 -326 Martinique, Lamentin Canada, Mississauga Haiti, Port-au-Prince Brazil, São Paulo Costa Rica , Heredia Mexico, Tepotzotlán 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR -926 137,501 50 93,260 5,425 31,667 -482 -104 -70 19,687 909 12,891 USA, Plantation Nicaragua, Managua Curaçao, Curaçao Panama, Panama City USA, Plantation Guatemala, Guatemala City Sint Maarten, Philipsburg Chile, Colina Mexico, Tepotzotlán 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR 415,394 284 306 1,033 -6,407 1,166 -519 3,823 5,176 14,684 -34 -27 -1,744 -6,637 -165 -151 512 3,200 Aruba, Oranjestad El Salvador , Antiguo Cuscatlan Puerto Rico, San Juan USA, Plantation Argentina, Buenos Aires Canada, Toronto USA, Wilmington Brazil, São Paulo USA, Palm City 100.00 100.00 100.00 100.00 51.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR USD EUR EUR 5 503 2,628 6,748,199 197 13,811 248 3,464 -1,141 0 0 454 103,788 115 9,081 -525 -67 -415 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 75 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Exel Inc. Exel Logistics Argentina S.A. Exel Logistics do Nordeste Ltda. F.X. Coughlin do Brasil Ltda. Freshlink Canada Ltd. Genesis Logistics Inc. Giorgio Gori USA, Inc. Global Mail, Inc. Global Mail Terminal Operations (USA) LLC 8) Gori Argentina S.A. GORI CHILE S.A. Harmony Logistics Canada Inc. Heartland Logistics Inc. Hyperion Inmobiliaria S.A. de C.V. Ibryl Inc. Marias Falls Insurance Co., Ltd. Matrix Logistics Services Ltd. Polar Air Cargo Worldwide, Inc. 7c) Relay Logistics Inc. Saturn Integrated Logistics Inc. SCM Supply Chain Management Inc. Sky Courier, Inc. Standard Forwarding LLC Summit Logistics Inc. Tag EquityCo Limited Tag Sao Paulo Servicos de Consultoria Ltda. Tag Worldwide (USA) Inc. Tag Worldwide Canada Inc. 5) Tafinor S.A. 5) TEDI Translogic Express Dedicated Inc. Tibbett & Britten Group Canada Inc. Tibbett & Britten Group North America, LLC Tracker Logistics Inc. Transcare Supply Chain Management Inc. Unidock's Assessoria e Logistica de Materiais Ltda. Vensecar Internacional, C.A. Vensecar International (Barbados) Inc. Williams Lea (Brazil) Assessoria Em Solucoes Empresariais Ltda. Williams Lea (Canada), Inc. Williams Lea Argentina S.A. Williams Lea Holdings, Inc. Williams Lea Inc. Williams Lea México, S. de R.L. de C.V. Wilmington Air Park, LLC Zenith Logistics Inc. Asia Pacific Asia Overnight (Thailand) Ltd. Blue Dart Aviation Ltd. 7c) thousands USA, Westerville Argentina, Buenos Aires Brazil, Camacari Brazil, São Paulo Canada, Toronto USA, Westerville USA, Baltimore USA, Weston USA, Weston 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR 243,590 334 5,031 -1,345 1 4,890 7,224 176,419 0 56,993 21 270 3,090 0 2,413 2,665 25,230 0 Argentina, Mendoza Chile, Santiago de Chile Canada, Toronto USA, Westerville Mexico, Tepotzotlán Cayman Islands, George Town Bermuda, Hamilton Canada, Toronto USA, Purchase Canada, Toronto Canada, Toronto Canada, Toronto USA, Sterling USA, East Moline Canada, Toronto Cayman Islands, Grand Cayman Brazil, São Paulo 96.76 99.00 100.00 100.00 100.00 100.00 100.00 100.00 49.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 1,564 2,260 613 866 2,887 321 49,588 -8,385 10,731 80 297 43 4,022 5,144 1 3,166 661 222 -31 603 423 -536 33,004 1,231 -2,750 3 72 281 -29 1,238 -2,530 0 -240 260 USA, New York Canada, Halifax Uruguay, Montevideo Canada, Mississauga Canada, Toronto USA, Westerville 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR 7,837 0 8 111 17,236 714 1,019 0 0 43 10,572 23,632 Canada, Toronto Canada, Toronto 100.00 100.00 EUR EUR 324 15 301 14 Brazil, Barueri 100.00 EUR 8,591 5,029 Venezuela, Maiquitia Barbados, Belleville, St.Michael Brazil, Rio de Janeiro 100.00 100.00 100.00 EUR EUR EUR 20,218 18,852 -313 -1,250 0 -445 Canada, Montréal Argentina, Buenos Aires USA, Chicago USA, Chicago Mexico, Mexico City USA, Plantation Canada, Toronto 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR 1,813 25 45,926 142,443 -431 -688 565 378 204 -1 8,413 -27 -5 61 99.40 49.00 EUR EUR 1,266 5,417 154 622 Thailand, Bangkok India, Mumbai 76 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Blue Dart Express Limited Danzas (China) Ltd. Danzas AEI (HK) Limited Danzas AEI Logistics (Shanghai) Co. Ltd. DANZASMAL Domestic Logistics Services Sdn. Bhd. 7b) Deutsche Post Global Mail (Australia) Pty Ltd. DHL (Chengdu) Service Ltd. DHL Air Freight Forwarder Sdn. Bhd. 7c) DHL Asia Pacific Shared Services Sdn. Bhd. DHL Aviation (Hong Kong) Ltd. DHL Aviation (Philippines), Inc. 8) DHL Aviation Services (Shanghai) Co., Ltd. DHL Danzas Air & Ocean (Cambodia) Ltd. 5) DHL Consumer Dialog and Delivery (Beijing) Co., Ltd. DHL Distribution (Thailand) Limited DHL eCommerce (Hong Kong) Limited DHL eCommerce (Singapore) Pte. Ltd. DHL Exel Logistics (Malaysia) Sdh. Bhd. 7c) DHL Exel Supply Chain Management Phils., Inc. DHL Exel Supply Chain Phils., Inc. DHL Express (Australia) Pty Ltd. DHL Express (Brunei) Sdn. Bhd. DHL Express (Cambodia) Ltd. DHL Express (Fiji) Ltd. DHL Express (Hong Kong) Limited DHL Express (India) Pvt. Ltd. DHL Express (Macau) Ltd. DHL Express (Malaysia) Sdn. Bhd. DHL Express (New Zealand) Limited DHL Express (Papua New Guinea) Ltd DHL Express (Philippines) Corp. DHL Express (Singapore) Pte. Ltd. DHL Express (Taiwan) Corp. DHL Express (Thailand) Limited 7c) DHL Express International (Thailand) Ltd. DHL Express Laos Sole Company Limited DHL Express Lda DHL Express Nepal Pvt. Ltd. DHL Global Forwarding (Australia) Pty Ltd. DHL Global Forwarding (Bangladesh) Limited DHL Global Forwarding (China) Co., Ltd. India, Mumbai China, Hong Kong China, Hong Kong China, Shanghai thousands 75.00 100.00 100.00 100.00 EUR EUR EUR EUR 49,092 3,136 -31 2,149 4,104 3,543 -14 -18 49.00 EUR 1,280 1,166 Australia, Mascot 100.00 EUR 702 -457 China, Chengdu Malaysia, Kuala Lumpur Malaysia, Kuala Lumpur 100.00 49.00 100.00 EUR EUR EUR 913 2,617 -54 282 260 651 China, Hong Kong Philippines, Makati City China, Shanghai 99.85 100.00 100.00 EUR EUR EUR 22,682 0 36,969 814 0 1,005 Cambodia, Phnom Penh 100.00 EUR 29 0 80.00 EUR -248 -352 Thailand, Nonthaburi China, Hong Kong Singapore, Singapore Malaysia, Petaling Jaya Philippines, Manila 100.00 100.00 100.00 49.00 100.00 EUR EUR EUR EUR EUR 41,108 3,082 -3,519 1,724 416 8,473 2,038 -3,639 32 156 Philippines, Manila Australia, Sydney Brunei Darussalam, Bandar Seri Begawan Cambodia, Phnom Penh Fiji, Suva China, Hong Kong India, Mumbai Macau, Macau Malaysia, Kuala Lumpur New Zealand , Auckland Papua New Guinea, Port Moresby Philippines, Makati City Singapore, Singapore Taiwan, Taipeh Thailand, Bangkok Thailand, Bangkok 100.00 100.00 90.00 EUR EUR EUR 1,461 17,540 685 1,772 3,848 34 100.00 100.00 100.00 100.00 100.00 70.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR 2,614 806 16,645 49,205 244 5,566 5,469 698 804 68 5,510 7,991 65 1,268 1,085 -72 100.00 100.00 100.00 49.00 100.00 EUR EUR EUR EUR EUR 6,614 173,199 13,985 4,299 10,238 2,088 46,972 6,246 -99 398 Laos, Vientiane 100.00 EUR 1,833 404 East Timor, Dili Nepal, Kathmandu Australia, Tullamarine 100.00 100.00 100.00 EUR EUR EUR 432 3,223 37,450 3 1,104 18,910 Bangladesh, Dhaka 100.00 EUR 1,479 870 China, Shanghai 100.00 EUR 116,542 27,208 Malaysia, Kuala Lumpur China, Beijing Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 77 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Global Forwarding (Fiji) Limited DHL Global Forwarding (Hong Kong) Limited DHL Global Forwarding (Korea) Ltd. DHL Global Forwarding (Malaysia) Sdn. Bhd. DHL Global Forwarding (New Zealand) Limited DHL Global Forwarding (Philippines) Inc. DHL Global Forwarding (PNG) Limited DHL Global Forwarding (Singapore) Pte. Ltd. DHL Global Forwarding (Singapore) Pte. Ltd., Taiwan Branch DHL Global Forwarding (Thailand) Limited DHL Global Forwarding (Vietnam) Corporation 7a) DHL Global Forwarding Caledonie DHL Global Forwarding Japan K.K. DHL Global Forwarding Lanka (Private) Limited DHL Global Forwarding Management (Asia Pacific) Pte. Ltd. DHL Global Forwarding Myanmar Limited DHL Global Forwarding Pakistan (Private) Limited DHL Global Forwarding Polynesie S.A.R.L. DHL Global Logistics (Chengdu) Co., Ltd. DHL Global Mail (Japan) K.K. DHL Holdings (New Zealand) Limited DHL Incheon Hub Ltd. DHL Information Services (Asia-Pacific) Sdn. Bhd. DHL International Kazakhstan, TOO DHL ISC (Hong Kong) Limited DHL Japan Inc. DHL Keells (Private) Limited 7c) DHL Korea Limited DHL Logistics (Beijing) Co., Ltd. DHL Logistics (Cambodia) Ltd. DHL Logistics (China) Co., Ltd. DHL Logistics (Kazakhstan) TOO DHL Logistics (Shenzhen) Co., Ltd. DHL Logistics Private Limited DHL Pakistan (Private) Limited DHL Project & Chartering (China) Limited DHL Properties (Malaysia) Sdn. Bhd. DHL SCM K.K. DHL Sinotrans Bonded Warehouse (Beijing) Co., Ltd. thousands Fiji, Lautoka China, Hong Kong 100.00 100.00 EUR EUR 1,835 30,601 271 41,841 South Korea, Seoul Malaysia, Kuala Lumpur 100.00 100.00 EUR EUR 9,624 13,943 4,873 4,236 New Zealand , Auckland 100.00 EUR 4,533 -8,855 Philippines, Manila 100.00 EUR 4,711 3,093 Papua New Guinea, Port Moresby Singapore, Singapore 74.00 EUR 1,404 -411 100.00 EUR 114,560 15,071 Taiwan, Taipeh 100.00 EUR 5,235 5,699 Thailand, Bangkok 100.00 EUR 14,961 -881 49.00 EUR 3,745 2,097 New Caledonia, Noumea Japan, Tokyo Sri Lanka, Colombo 100.00 100.00 70.00 EUR EUR EUR 3,998 11,874 -310 510 6,673 29 Singapore, Singapore 100.00 EUR 245,034 38,957 Myanmar, Yagon 100.00 EUR 102 2 Pakistan, Karachi 100.00 EUR 2,666 787 French Polynesia, Faaa 100.00 EUR 4,628 146 China, Chengdu 100.00 EUR 271 -1 Japan, Tokyo New Zealand , Auckland South Korea, Incheon Malaysia, Puchong 100.00 100.00 100.00 100.00 EUR EUR EUR EUR 340 3,459 8,000 22,812 50 5,722 897 2,833 Kazakhstan, Almaty China, Hong Kong Japan, Tokyo Sri Lanka, Colombo South Korea, Seoul China, Beijing Cambodia, Phnom Penh China, Beijing Kazakhstan, Aksai China, Shenzhen India, Mumbai Pakistan, Karachi China, Hong Kong 100.00 100.00 100.00 50.00 95.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 2,196 21,775 45,125 3,292 25,146 -8,582 2,034 72,092 3,099 4,997 64,253 1,236 -8,941 1,757 11,190 6,005 1,212 3,683 5,341 830 1,781 1,083 -764 5,468 201 4,732 Malaysia, Shah Alam Japan, Saitama China, Beijing 69.98 100.00 100.00 EUR EUR EUR 3,701 1,100 3,880 158 180 147 Vietnam, Ho Chi Minh City 78 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Sinotrans International Air Courier Ltd. 7c) DHL Supply Chain (Australia) Pty Limited DHL Supply Chain (Hong Kong) Limited DHL Supply Chain (Korea) Ltd. DHL Supply Chain (Malaysia) Sdn. Bhd. DHL Supply Chain (New Zealand) Limited DHL Supply Chain (Taiwan) Co. Ltd. DHL Supply Chain (Thailand) Limited DHL Supply Chain (Vietnam) Limited DHL Supply Chain (Vietnam) Transportation JSC DHL Supply Chain India Private Limited DHL Supply Chain K.K. DHL Supply Chain Singapore Pte. Ltd. DHL Worldwide Express (Bangladesh) Private Limited DHL-VNPT Express Ltd. Dongguan DHL Supply Chain Co., Ltd. Exel Consolidation Services Limited Exel Japan (Finance) Ltd. Exel Logistics (China) Co. Ltd Exel Logistics Services Lanka (Private) Ltd. Gori Australia Pty Ltd. MSAS Global Logistics (Far East) Limited PT. DANZAS SARANA PERKASA PT. Birotika Semesta 7c) PT. Cargotama Multi Servisindo 5) PT. DHL Supply Chain Indonesia PT. DHL Global Forwarding Indonesia Shanghai Danzas Freight Agency Co. Ltd. Singha Sarn Co. Ltd Skyline Air Logistics Ltd. StarBroker (Hong Kong) Limited Tag India Private Limited Tag Worldwide (Shanghai) Co Ltd. Tag Worldwide (Singapore) Pte. Ltd. Tag Worldwide Australia PTY Ltd. Trade Clippers Cargo Limited Watthanothai Company Ltd. 7a) Williams Lea (Beijing) Limited Williams Lea (Hong Kong) Limited Williams Lea Asia Limited Williams Lea India Private Limited Williams Lea Japan Limited Williams Lea Private Limited Williams Lea Pty Limited China, Beijing thousands 50.00 EUR 286,922 193,862 Australia, Mascot 100.00 EUR 42,539 16,323 China, Hong Kong 100.00 EUR 53,258 5,198 South Korea, Seoul Malaysia, Petaling Jaya New Zealand , Auckland 100.00 100.00 100.00 EUR EUR EUR 1,000 5,900 35,111 -1,056 -1,093 4,994 Taiwan, Taipeh Thailand, Bangkok Vietnam, Ho Chi Minh City Vietnam, Ho Chi Minh City 100.00 100.00 100.00 51.00 EUR EUR EUR EUR 1,600 14,928 1,613 71 1,076 3,364 1,071 -41 India, Mumbai 100.00 EUR 21,569 3,253 Japan, Tokyo Singapore, Singapore Bangladesh, Dhaka 100.00 100.00 90.00 EUR EUR EUR -2,523 28,763 7,081 3,054 2,936 1,293 Vietnam, Ho Chi Minh City China, Dongguan China, Hong Kong Japan, Tokyo China, Shanghai Sri Lanka, Colombo 51.00 100.00 100.00 100.00 100.00 99.00 EUR EUR EUR EUR EUR EUR 3,972 2,798 2,441 9,674 -10,705 1,499 386 933 -2 39 1,355 864 Australia, Brighton-Le-Sands China, Hong Kong 100.00 100.00 EUR EUR 5,305 1,143 2,243 -3 Indonesia, Jakarta Indonesia, Jakarta Indonesia, Jakarta Indonesia, Jakarta Indonesia, Jakarta China, Shanghai 100.00 0.00 100.00 90.34 100.00 100.00 EUR EUR EUR EUR EUR EUR 764 5,510 0 730 13,667 3,559 46 852 0 -1,146 5,500 1,901 Thailand, Bangkok India, Mumbai China, Hong Kong India, New Delhi China, Shanghai Singapore, Singapore Australia, Parramatta Bangladesh, Dhaka Thailand, Bangkok China, Beijing China, Hong Kong China, Hong Kong India, New Delhi Japan, Tokyo Singapore, Singapore Australia, Sydney 100.00 99.99 100.00 100.00 100.00 100.00 100.00 100.00 49.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR INR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 16 1,561 40 367 806 -1,163 330 312 711 2,062 2,704 1,976 6,899 1,364 434 -3,432 -9 408 -3 -280 170 -431 226 -268 3,282 365 -216 1,216 611 710 314 70 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 79 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Other Regions Air & Ocean General Transport Forwarding and Customs Clearance LLC Buddingtrade 33 (Proprietary) Limited 5) DHL Global Forwarding Abu Dhabi LLC 7b) Danzas Bahrain WLL 7b) DHL (Israel) Ltd. DHL (Mauritius) Ltd. DHL (Namibia) (Pty) Ltd. DHL (Tanzania) Ltd. DHL Aviation (Maroc) SA DHL Aviation (Nigeria) Ltd. DHL Aviation (Pty) Limited DHL Aviation EEMEA B.S.C.(c) DHL Aviation Kenya Ltd. DHL Egypt WLL DHL Exel Supply Chain Kenya Limited DHL Express Maroc S.A. DHL FoodServices Egypt Limited DHL Ghana Limited DHL Global Forwarding & Co. LLC 7c) DHL Global Forwarding (Angola) – Comércio e Transitários, Limitada DHL Global Forwarding (Cameroon) PLC DHL Global Forwarding (Congo) SA DHL Global Forwarding (Gabon) SA DHL Global Forwarding (JSC) – Libya for delivery of goods services 7a) DHL Global Forwarding (Kenya) Limited DHL Global Forwarding (Kuwait) Company WLL 7b) DHL Global Forwarding (Senegal) S.A. DHL Global Forwarding (Uganda) Limited DHL GLOBAL FORWARDING COTE D'IVOIRE SA DHL Global Forwarding DR Congo SARL DHL Global Forwarding Lebanon S.A.L. 7c) DHL Global Forwarding Nigeria Limited DHL Global Forwarding Qatar LLC 7b) DHL Global Forwarding Egypt S.A.E. DHL Global Forwarding SA (Pty) Limited DHL Global Forwarding Tasimacilik A. S. DHL International (Algerie) SARL DHL International (Angola) – Transportadores Rápidos Limitada DHL International (Bahrain) WLL 7c) thousands Iraq, Bagdad 100.00 EUR 4,177 1,259 South Africa, Benoni United Arab Emirates (UAE), Abu Dhabi Bahrain, Manama Israel, Tel Aviv Mauritius, Port Louis Namibia, Windhoek Tanzania, Dar es Salaam Morocco, Casablanca Nigeria, Lagos South Africa, Johannesburg Bahrain, Manama Kenya, Nairobi Egypt, Cairo Kenya, Nairobi Morocco, Casablanca Egypt, Alexandria Ghana, Accra Oman, Muscat Angola, Luanda 100.00 49.00 EUR EUR 1,757 12,617 0 3,273 40.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 97.20 100.00 40.00 99.99 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR OMR EUR 3,950 9,165 697 715 300 4,166 355 4,872 980 16 1,165 5,368 1,895 230 1,738 6,763 -8,187 1,599 -221 -139 87 -153 1,231 81 365 0 0 344 -3,290 870 48 693 2,055 -8,913 62.00 EUR 415 -712 Republic of Congo, Pointe-Noire Gabon, Libreville State of Libya, Tripoli 100.00 99.00 49.00 EUR EUR EUR -1,704 500 946 -1,642 160 267 Kenya, Nairobi 100.00 EUR 863 -131 49.00 EUR 5,253 2,308 Senegal, Dakar Uganda, Kampala 100.00 100.00 EUR EUR 438 220 43 -329 Ivory Coast , Abidjan 100.00 EUR 723 134 The Democratic Republic of Congo, Kinshasa Lebanon, Beirut 100.00 EUR -1,624 -3,380 50.00 EUR 1,372 1,252 Nigeria, Lagos 100.00 EUR -917 -1,690 Qatar, Doha Egypt, Cairo South Africa, Boksburg 49.00 100.00 100.00 EUR EUR EUR 3,679 -1,071 16,483 1,668 -2,535 1,407 Turkey, Istanbul 100.00 EUR 19,447 4,263 Algeria, Algiers Angola, Luanda 100.00 100.00 EUR EUR 1,385 137 -373 -87 49.00 EUR 14 0 Cameroon, Douala Kuwait, Safat Bahrain, Manama 80 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL International (Congo) SPRL DHL International (Gambia) Ltd. DHL International (Liberia) Ltd. DHL International (Pty) Ltd. DHL International (Pvt) Ltd. DHL International (SL) Ltd. DHL International (Uganda) Ltd. DHL International B.S.C.(c) DHL International Benin SARL DHL International Botswana (Pty) Ltd. DHL International Burkina Faso SARL DHL International Cameroon SARL DHL International Centrafrique SARL DHL International Congo SARL DHL International Cote D'Ivoire SARL DHL International Gabon SA DHL Guinea Ecuatorial, S.L. DHL International Guinee SARL DHL International Iran PJSC DHL International Madagascar SA DHL International Malawi Ltd. DHL International Mali SARL DHL International Mauritanie SARL DHL International Niger SARL DHL International Nigeria Ltd. DHL International Reunion SARL DHL International Tchad SARL DHL International Togo SARL DHL International Transportation Co WLL 7c) DHL International Zambia Limited DHL Lesotho (Proprietary) Ltd. DHL Logistics Ghana Ltd. DHL Logistics Kenya Limited DHL Logistics Middle East DWC-LLC DHL Logistics Morocco S.A. DHL Logistics Tanzania Limited DHL Lojistik Hizmetleri A.S. DHL Mocambique Lda. DHL Operations BV Jordan Services with Limited Liability DHL Qatar Limited 7b) DHL Regional Services (Indian Ocean) Ltd. DHL Regional Services Limited DHL SA Foundation Trust 7c) DHL Senegal SARL DHL Supply Chain (South Africa) (Pty) Ltd. Democratic Republic of Congo, Kinshasa Gambia, Kanifing Liberia, Monrovia South Africa, Isando Zimbabwe, Harare Sierra Leone, Freetown Uganda, Kampala Bahrain, Manama Benin, Cotonou Botswana, Gaborone Burkina Faso, Ouagadougou Cameroon, Douala Central African Republic, Bangui Republic of Congo, Brazzaville Ivory Coast , Abidjan Gabon, Libreville Republic of Equatorial Guinea, Malabo Guinea, Conakry Iran, Tehran Madagascar, Antananarivo Malawi, Blantyre Mali, Bamako Mauretania, Nouakchott Niger, Niamey Nigeria, Lagos Réunion, Sainte Marie Chad, Ndjamena Togo, Lomé Kuwait, Safat thousands 100.00 EUR -10,508 -3,081 100.00 100.00 74.99 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR -53 -427 13,235 2,039 651 717 941 780 174 -825 -1,487 22 -3,365 -1,405 -436 -359 -75 -183 2,150 200 228 128 133 141 29 -194 -754 -71 -3,985 -378 -27 9 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 0.00 EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR EUR 1,170 1,840 60 -233 123 784 280 2,837 176 -260 -144 417 -291 -545 -267 -158 -160 390 -87 998 11 145 -74 0 Zambia, Lusaka Lesotho, Maseru Ghana, Tema Kenya, Nairobi United Arab Emirates (UAE), Dubai Morocco, Casablanca Tanzania, Dar es Salaam Turkey, Istanbul Mozambique, Maputo Jordan, Amman 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR -1,532 210 -6,535 183 67 -929 16 -2,726 0 0 100.00 100.00 100.00 100.00 100.00 EUR EUR EUR EUR EUR -7,513 -394 6,630 2,313 746 -5,584 -642 -5,985 7 50 Qatar, Doha Mauritius, Port Louis 49.00 100.00 EUR EUR -671 -6 110 -7 Nigeria, Lagos South Africa, Johannesburg Senegal, Dakar South Africa, Germiston 100.00 0.00 100.00 100.00 EUR EUR EUR EUR 102 0 2,292 6,166 0 0 117 -2,871 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 81 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % DHL Supply Chain Tanzania Limited DHL Swaziland (Proprietary) Ltd. DHL Worldwide Express & Company LLC DHL Worldwide Express (Abu Dhabi) LLC 7b) DHL Worldwide Express (Dubai) LLC 7b) DHL Worldwide Express (Sharjah) LLC 5), 7b) DHL Worldwide Express Cargo LLC 5), 7b) DHL Worldwide Express Ethiopia Private Limited Company DHL Worldwide Express Kenya Limited DHL Worldwide Express Tasimacilik ve Ticaret A.S. Document Handling (East Africa) Ltd. Durra al Hamra al Lamia'a co. Iraq Exel Contract Logistics Nigeria Ltd. Exel Saudia LLC 7a) Exel Supply Chain Services (South Africa) (Pty) Ltd. F.C. (Flying Cargo) International Transportation Ltd. Giorgio Gori International Freight Forwards (Pty) Ltd. Hull, Blyth (Angola) Ltd. (Angolan branch) Kinesis Logistics (Pty) Ltd. 5) Rukwi Holdings Co. Ltd. 7c) Sherkate Haml-oNaghl Sarie DHL Kish SNAS Lebanon SARL SNAS Trading and Contracting 7c) SSA Regional Services (Pty) Ltd. Tag MENA FZE 5) Tag Worldwide JLT Trans Care Fashion sarl (Morocco) 5) Ukhozi Logistics (Pty) Ltd. Uniauto-Organizacoes Technicas e Industriasis SARL 5) Tanzania, Dar es Salaam Swaziland, Mbabane Oman, Ruwi thousands 100.00 100.00 70.00 TZS EUR EUR -48 323 1,639 -293 46 1,147 49.00 EUR 61 0 49.00 EUR -1,358 -104 49.00 EUR 112 0 49.00 EUR 67 0 73.00 EUR 710 -294 Kenya, Nairobi Turkey, Istanbul 100.00 100.00 EUR EUR 1,205 30,549 93 5,812 Kenya, Nairobi Iraq, Baghdad Nigeria, Ikeja Saudi Arabia, Al Khobar South Africa, Johannesburg 51.00 100.00 100.00 50.00 100.00 EUR EUR EUR EUR EUR 55 35 -21,292 12,139 256 1,029 0 -4,024 -4,971 -35 Israel, Tel Aviv 100.00 EUR 57,047 8,240 South Africa, Ferndale 100.00 EUR 16 -115 Angola, Luanda 100.00 EUR 9,571 -721 South Africa, Germiston Tanzania, Dar es Salaam Iran, Tehran Lebanon, Beirut Saudi Arabia, Riyadh South Africa, Johannesburg United Arab Emirates (UAE), Dubai United Arab Emirates (UAE), Dubai Morocco, Casablanca South Africa, Boksburg Angola, Luanda 100.00 0.00 100.00 90.00 0.00 100.00 100.00 EUR EUR EUR EUR EUR EUR EUR -238 -26 0 -2,492 -18 1,489 -113 0 40 0 -2,134 0 65 0 100.00 EUR -185 -197 100.00 100.00 98.93 EUR EUR EUR -546 77 17 0 0 0 United Arab Emirates (UAE), Abu Dhabi United Arab Emirates (UAE), Dubai United Arab Emirates (UAE), Sharjah United Arab Emirates (UAE), Dubai Ethiopia, Addis Abeba 82 Annexes Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Europe Alistair McIntosh Trustee Company Limited 2), 5), 9) ASG Leasing Handelsbolag 3), 5) 9) Beteiligungsgesellschaft Privatstraße GVZ Eifeltor GBR 4) Compass Point (St Ives) Management Company Limited 5), 9) DEGEMOLTO Grundstücksverwaltungsgesellschaft mbH & Co, Immobilien-Vermietungs KG 4) Deutsche Post DHL Corporate Real Estate Management GmbH & Co, Objekt Weißenhorn KG 2), 9) Deutsche Post gemeinnützige Gesellschaft für sichere und vertrauliche Kommunikation im Internet mbH 2), 9) Deutsche Post GrundstücksVermietungsgesellschaft beta mbH 2), 6), 9) DHL Employee Benefit Fund ASBL/VZW 2), 9) DHL Pensions Investment Fund Limited 5) 9) DHL Trustees Limited 5), 9) Eric Studio Limited 2), 5), 9) Exel Finance Limited 2), 8) Exel Nominee No 2 Limited 5), 9) Exel Sand and Ballast Company Limited 5), 9) Exel Secretarial Services Limited 4), 5) Exel Share Scheme Trustees Limited 5), 9) Fashion Logistics Limited 2), 8) Fashionflow Limited 5), 9) forum gelb GmbH 2), 6), 9) Higgs Air Espana S,A, 8) Industrial & Marine Engineering Co of Nigeria Limited 4) it4logistics AG 2), 9) KXC (EXEL) GP INVESTMENT LIMITED 5), 9) Mexicoblade Limited 2), 5), 9) Ocean Group Share Scheme Trustee Limited 5), 9) OOO ASG Road Transport Russia 8), 12) Pismo Limited 2), 5), 9) Print to Post Limited 2), 5), 9) RDC Properties Limited 2), 8) Resure Limited 2), 5) Rosier Distribution Limited 4), 5) Ross House (AL) Limited 3), 8) Siegfried Vögele Institut (SVI) – Internationale Gesellschaft für Dialogmarketing mbH 2), 6), 9) StreetScooter AG 4) DZ Specialties B,V, 4) Tag Studios Limited 2), 5), 9) thousands United Kingdom, London 100.00 GBP 0 0 Sweden, Stockholm Germany, Grafschaft-Holzweiler United Kingdom, Melton Mowbray Germany, Eschborn 100.00 53.54 SEK EUR 5 - 0 - 100.00 GBP 14 23 100.00 EUR - - Germany, Bonn 100.00 EUR 26 0 Germany, Bonn 100.00 EUR 25 0 Germany, Bonn 100.00 EUR 17 0 Belgium, Diegem 100.00 EUR 2,117 457 United Kingdom, Bedford 100.00 GBP 0 0 United Kingdom, Bedford United Kingdom, London United Kingdom, Bedford United Kingdom, Bracknell United Kingdom, Bracknell 74.00 100.00 100.00 100.00 100.00 GBP GBP EUR GBP GBP 0 1,792 443 0 189 0 0 11 0 0 United Kingdom, Bracknell United Kingdom, Bracknell United Kingdom, Bracknell United Kingdom, Bracknell Germany, Bonn Spain, Barcelona United Kingdom, London 100.00 100.00 100.00 100.00 100.00 100.00 100.00 GBP GBP EUR GBP EUR EUR GBP 0 0 0 25 - 0 26 0 0 - Germany, Potsdam United Kingdom, Bracknell United Kingdom, London United Kingdom, Bracknell 75.10 100.00 100.00 100.00 EUR GBP GBP GBP 220 15 -19 0 205 0 0 0 Russia, Moscow United Kingdom, London United Kingdom, London United Kingdom, Bracknell United Kingdom, Bracknell United Kingdom, Hounslow United Kingdom, Bracknell Germany, Königstein 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 RUB GBP GBP EUR GBP GBP EUR EUR -418 13 10 0 0 368 50 0 0 0 0 0 0 0 Switzerland, Oensingen Netherlands, Maastricht United Kingdom, London 100.00 100.00 100.00 CHF EUR GBP -166 0 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 83 Affliated Companies included in the Consolidated Financial Statements Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Tankfreight Limited TBMM Holdings Limited 3), 8) The Stationery Office Pension Trustees Limited 2), 5), 9) The Stationery Office Trustees Limited 2), 5), 9) Tibbett & Britten (N,I,) Limited 5), 9) Tibbett & Britten Applied Limited 5), 9) Tibbett & Britten Dairy Logistics Sp, z o,o, 5), 9) Tibbett & Britten Quest Trustees Limited 5), 9) UNITRANS Deutschland Gesellschaft für Terminverkehre mbH 3), 9) Williams Lea (US Acquisitions) Limited 3), 5), 9) Williams Lea Group Quest Trustees Limited 2), 5), 9) Williams Lea International Limited 2), 5), 9) Americas Deutsche Post World Net USA Inc, 2), 9) DHL Express (Belize) Limited 9), 13) DHL International (Antigua) Ltd, 4), 5) DHL Servicios, S,A, de C,V, 9), 13) DHL St, Lucia Ltd, 4), 5) Hyperion Properties Inc, 4), 5) Inversiones 3340, C,A, 2), 9) Power Packaging, Inc, 4) Safe Way Argentina S,A, 4) Skyhawk Transport Ltd, 2), 9) Asia Pacific Concorde Air Logistics Ltd, 9) DHL Customs Brokerage Corp, 9), 11) DHL Express LLP 3), 9) Exel Logistics Delbros Philippines Inc, 4), 5), 8) Yamato Dialog & Media Co, Ltd, 2), 9) Other Regions Blue Funnel Angola Ltda, 5), 9), 13) Danzas AEI (private) Ltd, 4), 5) Danzas AEI (Private) Ltd, 4), 5) Danzas AEI Intercontinental LTD 4), 8) DHL Air Freight Forwarder (Egypt) WLL 4), 8) DHL Danzas Air & Ocean (Kenya) Ltd, 4), 8) DHL Logistics Middle East FZE 2), 8) 5), 9) thousands United Kingdom, Bracknell United Kingdom, Bracknell United Kingdom, London 100.00 100.00 100.00 GBP EUR GBP 2 42 0 0 0 0 United Kingdom, London 100.00 GBP 0 0 United Kingdom, Ballyclare United Kingdom, Bracknell Poland, Warsaw 100.00 100.00 100.00 GBP GBP PLN 0 3,179 50 0 48 0 United Kingdom, Bracknell 100.00 GBP 0 0 65.38 EUR 327 8 United Kingdom, London 100.00 GBP 1 -4,952 United Kingdom, London 100.00 GBP 0 0 United Kingdom, London 100.00 GBP 0 0 USA, Washington Belize, Belize City Antigua and Barbuda, St, Johns Mexico, Mexico City St,Lucia, Castries USA, Westerville Venezuela, Caracas USA, Westerville Argentina, Buenos Aires Canada, Mississauga 100.00 100.00 100.00 100.00 100.00 100.00 49.00 100.00 99.97 100.00 USD EUR USD MXN XCD USD VEF USD ARS CAD 41 20 -251 47 105,000 -104 0 39 0 0 India, Mumbai Philippines, Pasay City Kazakhstan, Almaty Philippines, Manila 99.54 100.00 100.00 60.00 INR PHP KZT PHP -31,164 464 2,000 - 28,363 -264 0 - 49.00 JPY -77,346 157,298 Angola, Luanda Kenya, Nairobi Zimbabwe, Harare Malawi, Blantyre Egypt, Cairo 99.99 100.00 100.00 100.00 99.90 USD KES UZWL MWK EGP 61 - 0 - Kenya, Nairobi 100.00 KES - - United Arab Emirates (UAE), Dubai Angola, Luanda South Africa, Boksburg South Africa, Elandsfontein South Africa, Germiston 100.00 EUR 668 301 99.99 100.00 100.00 100.00 USD ZAR ZAR ZAR 61 -3,341 0 0 50.00 EGP - - Germany, Düsseldorf Japan, Tokyo Elder Dempster Ltda, 5), 9), 13) Exel Domestic Distribution (Pty) Ltd, 4), 8) Exel Contract Logistics (SA) (Pty) Ltd, 4), 5) Synergistic Alliance Investments (Pty) Ltd, 5), 9) Egypt, Cairo Tibbett & Britten Egypt Ltd, 8) 84 Annexes Joint Ventures (Quota Consolidation) Name Country. Headquarters Group Currency equity share Equity in Net thousands income in % Europe Aerologic GmbH Americas EV Logistics thousands Germany. Leipzig 50.00 EUR 34,130 6,295 Canada. Vancouver 50.00 EUR 7,309 1,501 Joint Ventures (at Equity Consolidation) Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Europe Defence Integrated Supply Chain Solutions Limited 1) Discs Supplies Limited 1) Danzas DV, LLC 2), 8) Güll GmbH Presse-Service Güll GmbH thousands United Kingdom, Bracknell 50.00 GBP 0 0 United Kingdom, Bracknell Russia, Yuzhno-Sakhalinsk Germany, Lindau (Lake Constance) Switzerland, St. Gallen 50.00 50.00 GBP RUB -12,678 0 51.00 EUR 1,419 -1,117 51.00 CHF 992 364 Associated Companies (Accounting treatment in the Consolidated Financial Statements following the Equity Method) Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Europe Cargo Center Sweden AB 1), 2), 9) Americas DHL Aero Expreso S.A. Integracion Aduanera S. A. 2), 5) Asia Pacific Air Express International (Malaysia) Sdn. Bhd. 2), 9) Air Hong Kong Ltd. 1), 2), 9) Danzas Intercontinental, Inc. (Philippines) 2), 8) DHL Myanmar Ltd. 2), 9) Tasman Cargo Airlines Pty. Limited 2), 9) Other Regions Bahwan Exel LLC Danzas AEI Emirates LLC thousands Sweden, Stockholm 50.00 SEK 19,724 -444 Panama, Panama City Costa Rica , San José 49.80 51.00 EUR CRC 28,772 325,953 1,802 0 Malaysia, Puchong 49.00 MYR 12,512 305 China, Hong Kong Philippines, Manila 40.00 39.98 HKD PHP 274,417 -4,656 685,416 0 Myanmar, Rangoon Australia, Mascot 49.00 48.98 USD AUD 2,867 7,480 1,467 500 Oman, Muscat United Arab Emirates (UAE), Dubai 44.10 42.50 OMR AED 702 247,667 1,968 85,354 Reported IFRS data 1 Only subgroup data available 2 Numbers from 2013 3 Numbers from 2012 4 Data not available 5 Dormant 6 Numbers after profit transfer 7a Inclusion due majority of votings rigths 7b Inclusion based on company‘s contractual agreements 7b Inclusion based on other contractual arrangements 8 In liquidation 9 Local GAAP 10 Voting rights 11 Numbers from 2011 12 Numbers from 2010 13 Numbers from 2009 14 Not included, because they do not have significant influence on the Group‘s net assets, financial position and results of operations Annexes 85 Non-consolidated Joint Ventures14) Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Europe MALTO Grundstücks-Verwaltungsgesellschaft mbH & Co. KG 2), 8), 10) Roster Worldwide Limited 4) thousands Germany, Gruenwald 50.00 EUR 38 552 United Kingdom, London 48.23 GBP - - Non-consolidated associated companies14) Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Europe Airmail Center Frankfurt GmbH 2), 9) Compador Dienstleistungs GmbH 2), 9) Deutsche Fonds Management GmbH & Co. DCM Renditefonds 18 KG 3), 9), 10) Diorit Grundstücksverwaltungsgesellschaft mbH & Co. Vermietungs KG 2), 9),10) European EPC Competence Center GmbH 2), 9) Expo-Dan 3), 9) Gardermoen Perishable Center AS 2), 9) Jurte Grundstücksverwaltungsgesellschaft mbH & Co. Vermietungs KG 2), 9), 10) profresh Systemlogistik GmbH 8), 9), 11) Americas BITS Limited Consimex S.A. 2), 9) DHL International (Cayman) Ltd. Other Regions Danzas AEI Intercontinental (Mauritius) Ltd. 8) DHL Projects-Angola, Limitada 3), 9) DHL Yemen Company Limited (Express Courier) 2), 9) Drakensberg Logistics (Pty) Ltd. 2), 9) thousands Germany, Frankfurt/Main Germany, Berlin Germany, Munich 20.00 26.00 24.94 EUR EUR EUR 4,535 0 305 1,402 -4,088 -3,167 Germany, Mainz 49.00 EUR 10 19 Germany, Cologne 30.00 EUR 422 68 Ukraine, Kiev Norway, Gardermoen Germany, Mainz 50.00 33.33 24.00 UAH NOK EUR 175 6,117 0 0 1,267 3 Germany, Hamburg 33.33 EUR 40 -17 Bermuda, Hamilton Colombia, Medellin Cayman Islands, George Town 40.00 29.22 40.00 BMD COP KYD 1,549 13,662,221 1,487 131 766,903 72 Mauritius, Port Louis 35.00 MUR - - Angola, Luanda Yemen, Sanaa 49.00 49.00 AOA YER 352,343 -40,544 352,343 -74,395 South Africa, Germiston 50.00 ZAR 14,432 4,292 Other Investments Name Country, Headquarters Group Currency equity share Equity in Net thousands income in % Europe Deutsche Post Pensionsfonds AG 2), 9) Deutsche Post Pensions-Treuhand GmbH & Co. KG 2), 9) Asia Pacific Sinotrans Ltd. 1), 2) Germany, Bonn Germany, Bonn China, Beijing thousands 99.98 99.98 EUR EUR 3,260 10 34 0 5.16 RMB 13,417,699 1,150,650 86 Annexes Exchange rates 2013 Closing rates 2014 1 EUR = Average rates 2014 1 EUR = 4,4618 4,8818 124,9553 130,6377 Australia 1,4823 1,4729 BMD Bermuda 1,2148 1,3291 CAD Canada 1,4067 1,4668 CHF Switzerland 1,2025 1,2146 COP Colombia 2901,4300 2652,5751 CRC Costa Rica 656,8761 713,3530 EGP Egypt 8,6855 9,4117 GBP United Kingdom 0,7789 0,8064 HKD China 9,4232 10,3069 INR India 76,5718 81,0720 JPY Japan 145,1930 140,3815 KYD Cayman Islands 1,0123 1,1076 KZT Kazakhstan 222,1353 238,3248 MXN Mexico 17,8726 17,6730 MYR Malaysia 4,2474 4,3467 NOK Norway 8,9964 8,3611 OMR Oman 0,4677 0,5117 PHP Philippines 54,4451 59,0074 PLN Poland 4,2868 4,1860 RUB Russia 73,2774 50,9522 SEK Sweden 9,3797 9,1000 THB Thailand 39,9507 43,1731 UAH Ukraine 19,2152 15,8550 USD USA 1,2148 1,3291 VEF Venezuela 60,7233 36,6479 YER Yemen 261,0376 285,6915 ZAR South Africa 14,0406 14,4127 Currency Country AED United Arab Emirates (UAE) AOA Angola AUD Annexes 87 Responsibility statement To the best of our knowledge, and in accordance with the applicable reporting principles, the annual financial statements give a true and fair view of the assets, liabilities, financial position and profit or loss of Deutsche Post AG, and the management report includes a fair review of the development and performance of the business and the position of Deutsche Post AG, together with a description of the material opportunities and risks associated with the expected development of Deutsche Post AG. Deutsche Post AG Bonn, 20 February 2015 The Board of Management Dr. Frank Appel Ken Allen Roger Crook Jürgen Gerdes John Gilbert Melanie Kreis Lawrence Rosen 88 Annexes Auditor‘s Report Auditor‘s Report We have audited the annual financial statements of Deutsche Post AG, Bonn, which comprise the balance sheet, income statement and notes, together with the bookkeeping system and the management report, for the financial year from 1 January through 31 December 2014. Maintenance of the books and records and preparation of the annual financial statements and the management report in accordance with German commercial law provisions are the responsibility of the Company’s Board of Management. Our responsibility is to express an opinion on the annual financial statements, together with the bookkeeping system and the management report, based on our audit. We conducted our audit of the annual financial statements in accordance with Section 317 HGB ("Handelsgesetzbuch": "German Commercial Code") and German generally accepted standards for the audit of financial statements promulgated by the Institut der Wirtschaftsprüfer (Institute of Public Auditors in Germany) (IDW). Those standards require that we plan and perform the audit such that misstatements and violation materially affecting the presentation of the net assets, financial position and results of operations in the annual financial statements in accordance with [German] principles of proper accounting and in the management report are detected with reasonable assurance. Knowledge of the business activities and the economic and legal environment of the Company and expectations as to possible misstatements are taken into account in the determination of audit procedures. The effectiveness of the accounting-related internal control system and the evidence supporting the disclosures in the books and records, the annual financial statements and the management report are examined primarily on a test basis within the framework of the audit. The audit includes assessing the accounting principles used and significant estimates made by the Board of Management as well as evaluating the overall presentation of the annual financial statements and the management report. We believe that our audit provides a reasonable basis for our opinion. Annexes Our audit has not led to any reservations. In our opinion and based on the findings of our audit, the annual financial statements comply with the legal provisions and provide a true and fair view of the net assets, financial position and results of operations of the Company in accordance with [German] principles of proper accounting. The management report is consistent with the annual financial statements and, as a whole, provides a suitable view of the Company‘s position and suitably presents the opportunities and risks of future development. Düsseldorf, 20 February 2015 PricewaterhouseCoopers Aktiengesellschaft Wirtschaftsprüfungsgesellschaft Gerd Eggemann Wirtschaftsprüfer (German Public Auditor) Dietmar Prümm Wirtschaftsprüfer (German Public Auditor) 89 Management report 90 Management Report General Information 91 Business model and organisation 91 Business units and market positions 94 Objectives and strategies 96 Group management 98 Disclosures required by takeover law 100 Remuneration of the Board of Management and the Supervisory Board 103 Research and development 105 Report on economic position 106 Overall Board of Management assessment of the economic position 106 Forecast/actual comparison 106 Economic parameters 107 Significant events 111 Results of operations 111 Financial position 113 Net assets 117 Corporate Governance Statement 117 Deutsche Post Shares 118 Non-financial Figures 121 Employees 121 Health and safety 124 Corporate responsibility 125 Procurement 127 Customers and quality 128 Brands 129 POST-BALANCE-SHEET DATE EVENTS 130 Opportunities and Risks 130 Overall Board of Management assessment of opportunity and risk situation 130 Opportunity and risk management processes 131 Categories of opportunities and risks 134 EXPECTED DEVELOPMENTS 140 Overall Board of Management assessment of the future economic position 141 Forecast period 141 Future organisation 141 Future economic parameters 141 Revenue and earnings forecast 143 Expected financial position 144 Development of further indicators relevant for internal management 145 91 Management report GENERAL INFORMATION Deutsche Post DHL Group is the world’s leading mail and logistics services provider. The Deutsche Post and DHL corporate brands represent a one-of-a-kind portfolio of logistics (DHL) and communications (Deutsche Post) services. We provide our customers with both easy-to-use standardised products as well as innovative and tailored solutions ranging from dialogue marketing to industrial supply chains. More than 480,000 employees in over 220 countries and territories form a global network focused on service, quality and sustainability. With programmes in the areas of environmental protection, disaster management and education, we are committed to social responsibility. Business model and organisation Four operating divisions Deutsche Post AG is a listed corporation domiciled in Bonn, Germany. The Group is organised into four operating divisions, each of which is under the control of its own divisional headquarters and subdivided into business units for reporting purposes. We are the only provider of universal postal services in Germany. Our Post-eCommerce-Parcel division handles both domestic and international mail and we are specialists in dialogue marketing, nationwide press distribution services and all the electronic services associated with mail delivery. Outside Germany, we also offer domestic parcel services in other markets and we are constantly expanding our portfolio of cross-border parcel and goods shipping services. Our DHL-Express division offers time-definite courier and express services to business and private customers in more than 220 countries and territories, the most comprehensive network in the world. Our DHL-Global Forwarding, Freight division handles the transport of goods by rail, road, air and sea, with services extending from standardised container transport to highly specialised end-to-end solutions for industrial projects and solutions tailored to specific sectors. Our DHL-Supply Chain division delivers customised logistics solutions to its customers based on globally standardised modular components including warehousing, transport and value-added services. Moreover, through Williams Lea, we offer specialised Business Process Outsourcing (BPO) and marketing communications solutions tailored to customers’ needs. We consolidate the internal services that support the entire Group, including Finance, IT, Procurement and Legal, in our Global Business Services (GBS). This allows us to make even more efficient use of our resources whilst reacting flexibly to the rapidly changing demands of our business and our customers. Group management functions are centralised in the Corporate Center. Management report 92 Organisational structure of Deutsche Post DHL Group Deutsche Post DHL Group Corporate Center Divisions Ceo Finance, Global Business Services Human resources PosteCommerceParcel Express Global Forwarding, Freight Supply Chain Board member Dr Frank Appel Board member Lawrence Rosen Board member Melanie Kreis Board member Jürgen Gerdes Board member Ken Allen Board member Roger Crook Board member John Gilbert Functions Board Services Corporate First Choice Corporate Legal Customer Solutions & Innovation Corporate Office Corporate Development Corporate Executives Corporate Heritage & Industry Associations Corporate Communications & Responsibility Corporate Public Policy & Regulation Management Functions Corporate Accounting & Controlling Corporate Finance Global Business Services: Procurement, Real Estate, Finance Operations, Legal Services etc. Investor Relations Corporate Audit & Security Taxes Functions Corporate HR Germany Corporate HR Standards & Programs Corporate HR International HR PosteCommerceParcel HR Express HR Global Forwarding, Freight HR Supply Chain HR Finance, GBS, CSI, CC Business units Post-eCommerce-Parcel Regions Europe Americas Asia Pacific MEA (Middle East and Africa) Business units Global Forwarding Freight Business units Supply Chain Williams Lea Changes in Board of Management On 11 March 2014, the Supervisory Board appointed John Gilbert as Board Member responsible for the Supply Chain division. He succeeds Bruce Edwards, who stepped down from the Board of Management on 10 March 2014 but continued to act in an advisory capacity for the company until his retirement on 30 September 2014. Angela Titzrath resigned from the Board of Management on 2 July 2014. On 31 October 2014, Melanie Kreis was appointed as Board Member for Personnel and as Labour Director. In the interim period, Chief Executive Officer Dr Frank Appel assumed the corresponding responsibilities in a dual role. Organisation in the board departments for Post-eCommerce-Parcel and Human resources adjusted At the beginning of 2014, parts of the domestic parcel business outside Germany were consolidated in the Mail division, which was renamed Post-eCommerce-Parcel (PeP) as part of the Group’s strategic development. This business was previously part of the Express and Global Forwarding, Freight divisions. 93 Management report The Human Resources board department was reorganised effective 1 October 2014 in line with Strategy 2020. It now comprises the following corporate departments: Corporate HR Germany, Corporate HR Standards & Programs and Corporate HR International. The divisional HR functions and the HR Finance, GBS, CSI and CC function continue to report to the Board member for Human Resources. The Corporate Executives corporate department was assigned to the board department of the Chief Executive Officer. A presence that spans the globe Deutsche Post DHL Group operates around the world. The map shows our most important locations. The following table provides an overview of market volumes in key regions. Our market shares are detailed in the business units and market positions chapter. Market volumes1) Global Air freight (2013): 25m tonnes2) Ocean freight (2013): 34m TEUs3) Contract logistics (2013): €168bn4) International express market (2013): €20bn5) Americas Air freight (2013): 6.4m tonnes2) Ocean freight (2013): 6.2m TEUs3) Contract logistics (2013): €49.7bn4) International express market (2013): €7.2bn5) Europe Air freight (2013): 4.5m tonnes2) Ocean freight (2013): 5.1m TEUs3) Contract logistics (2013): €61.7bn4) International express market (2013): €6.0bn5) Road transport (2013): €165bn7) Germany Mail communication (2014): €4.6bn6) Dialogue marketing (2014): €17.0bn6) Parcel (2014): €8.8bn6) Middle East/Africa Air freight (2013): 1.4m tonnes2) Ocean freight (2013): 2.7m TEUs3) Contract logistics (2013): €4.8bn4) Asia Pacific Air freight (2013): 12.4m tonnes2) Ocean freight (2013): 19.9m TEUs3) Contract logistics (2013): €51.9bn4) International express market (2013): €6.5bn5) Regional volumes do not add up to global volumes due to rounding. 2) Data based solely on export freight tonnes. Source: Copyright © IHS, 2014. All rights reserved. Twenty-foot equivalent units; estimated part of overall market controlled by forwarders. Data based solely on export freight tonnes. Source: Copyright © IHS, 2014. 4) All rights reserved. Source: Transport Intelligence. 5) Includes express product Time Definite International. America, Europe, Asia pacific, AE, SA, ZA (global); BR, CA, CL, CO, CR, GT, MX, PA, PE, US (Americas); AT, DE, DK, ES, FR, IT, NL, RU, TR, UK (Europe); CN, HK, IN, JP, KR, SG (Asia Pacific). Source: Market Intelligence, 2014, annual reports and desk research. 6) Company estimates. 7) Country base: AT, BE, CZ, DE, DK, ES, FI, FR, HU, IT, NL, NO, PL, PT, SE, SI, SK, UK. Source: MI Study DHL 2014 (based upon Eurostat, financial publications, IHS Global Insight. 1) 3) Management report 94 Business units and market positions post-ecommerce-parcel DIVISION Domestic mail communication market, business customers, 2014 The postal service for Germany As Europe’s largest postal company, we deliver about 64 million letters every working day in Germany. We offer all types of products and services to both private and business customers, ranging from physical, hybrid Market volume: €4.6 billion and electronic letters and merchandise to special services such as cash on delivery, registered mail and insured items. Our E-POST product provides a secure, confidential and reliable platform for electronic communication. It allows companies, public authorities and private individuals to send secure 35.5 % Competition communications whilst reducing processing costs. In the reporting year, the domestic market for business communications was approximately €4.6 billion (previous year: €4.5 billion). In order to accurately reflect actual market conditions, we look at the competition- 64.5 % Deutsche Post relevant business customer market and include those companies that provide services to business customers, i.e., both competitors with end customers as well as consolidators who offer partial services. At 64.5%, our market share declined slightly compared with the prior year (64.7 %). Source: company estimate. As at 1 January 2014, we raised the price of standard letters from €0.58 to €0.60. The prices for registered and forwarded mail were also increased. Domestic dialogue marketing market, 2014 Targeted and cross-media advertising Our portfolio of dialogue marketing products allows advertisers to reach specific customer target groups. We offer end-to-end services – from Market volume: €17.0 billion address management to conception and creation, to print, shipment, response management and performance evaluation. Dialogue marketing 13.0 % Deutsche Post is cross-media, personalised and automated. Dialogue campaigns can be managed entirely automatically so that digital and physical items reach recipients during the same period of time. Our digital services allow companies to determine their target groups by analysing the visitors to their websites or online shops. 87.0 % Competition The German dialogue marketing market comprises advertising mail along with telephone and e-mail marketing. In 2014, this market shrank by 1% to a volume of €17.0 billion. Advertisers in industries such as retail have decreased or restructured their expenditures. The insolvencies of the Source: company estimate. publishing house Weltbild and the do-it-yourself chain Max Bahr were also felt. Our share of this highly fragmented market increased slightly to 13.0% (previous year: 12.8%). In the reporting year, we raised the price of our Infopost product for the first time in 18 years. 95 Management report International mail market (outbound), 2014 Sending mail and parcels internationally We carry mail and lightweight merchandise shipments across borders and provide international dialogue marketing services. We offer international shipping services for business customers in key European mail markets and Market volume: €6.4 billion by offering innovative products we set ourselves apart from the compe15.1 % DHL tition. For example, we are developing international shipping solutions for consumers (B2C) in the growing e-commerce sector. Our portfolio also comprises consulting and services for all physical and digital dialogue marketing needs. Furthermore, we offer physical, hybrid and electronic written communications for international business customers. Customers outside Germany benefit from our expertise and experience in order to 84.9 % Competition do business successfully in the German market. The global market volume for outbound international mail was approximately €6.4 billion in 2014 (previous year: €6.7 billion). The decline in Source: company estimate. lightweight letters and press products could only be compensated for in part by the increase in heavier items. Our market share declined to 15.1 % compared with the previous year. Domestic parcel market, 2014 Worldwide portfolio of parcel and e-commerce services At around 29,000 parcel acceptance points in Germany, we offer many innovative parcel services via over 13,000 retail outlets, 12,000 Paketshops, Market volume: €8.8 billion 2,750 Packstations and around 1,000 Paketboxes. Our customers can choose whether they wish to receive their parcels in the evening, on the same day or even as soon as possible. The new parcel boxes allow parcels to be securely sent and received from home around the clock. We help our business customers to grow their online retail businesses. Our shopping 43.0 % DHL portal, MeinPaket.de, provides small and medium-sized retailers with an additional sales channel. On request, we can even cover the entire logistics chain through to returns management. We are developing the online food 57.0 % Competition retailing segment at our online supermarket, Allyouneed.com, and our 2-Man-Handling offers a solution for delivering furniture ordered online. The German parcel market volume totalled around €8.8 billion in 2014 Source: company estimate. (previous year: €8.2 billion). We expanded our market share to 43.0% (previous year: 42.3%). In the future, we intend to offer the experience we have gained in ecommerce in Germany to many important markets around the world. In Europe, we have, to this end, already connected more than 1,000 Paketshops, planned Packstations and introduced six-day delivery in the Netherlands. Outside Europe, the well-established business of Blue Dart Express in India will provide a foundation for further e-commerce services in Asia. In the United States, we are increasingly developing into a service provider for the e-commerce industry. We have expanded the existing shipping routes in and out of the most important international markets, for example, from Germany, the United Kingdom and the United States to China. Management report 96 Objectives and strategies CORPORATE STRATEGY Strategy 2015 implemented successfully Since 2009, our Strategy 2015 has formed the Group-wide framework within which we pursue three goals: we want to become the provider of choice for customers, the employer of choice for our staff and an attractive investment for shareholders. Furthermore, we are committed to social responsibility. In the reporting year, we again made important progress towards these goals. This is also reflected in customer satisfaction rates, the results of our annual Employee Opinion Survey as well as the development of key financial figures. Therefore, we feel it is the right time to set the course for future growth and set the stage for further long-term success. Introducing Strategy 2020: Focus.Connect.Grow. Announced in April 2014, “Strategy 2020: Focus.Connect.Grow.” underscores Deutsche Post DHL Group’s goal of becoming the company that defines the logistics industry. We have outlined our strategic priorities for the coming years, providing fresh impetus and at the same time continuing on the path we forged with Strategy 2015. We aim to build on these successes and further accelerate our growth. As a result of the timely preparations we undertook to accommodate changes in the markets and customer needs, our company is equipped to benefit from the numerous opportunities that exist. Some of the most important factors for our business in the future will be increasing digitalisation, accelerated growth in the e-commerce segment and the momentum in developing and emerging countries. Strategy 2020 sets priorities for our investments and actions: Focus: We concentrate on our core mail and logistics business and continue to pursue our goal of being the provider, employer and investment of choice. We view Deutsche Post DHL Group as a family of divisions, each focused on a well defined market segment. All the while, these divisions are unified through a common understanding of customer needs and linked by Group-wide service units. The divisions work together where it makes sense. Connect: We are further increasing connectivity within our organisation in order to deliver consistent, first-class service to our customers. A central component of this is Certified, our Group-wide initiative that enables all employees to gain specific skills and knowledge relevant to their roles. It builds upon the Certified International Specialist programme developed by our Express division and aims to certify each and every one of our employees. In addition, we are developing Group-wide collaboration platforms and processes, for example, operational processes and resources, increase digitalisation and leadership development. Grow: Our Grow pillar encompasses our growth plans, most specifically in e-commerce and emerging markets. We aim to expand our successful parcel business in Germany and to export its successful model to other countries, both in terms of domestic parcel delivery as well as in other e-commerce-related services. Emerging markets also represent a priority focus. Our general aim is to increase our presence where the long-term growth potential is greatest. By 2020 we shall significantly increase our presence in emerging markets, with the goal of 30% of Group revenue coming from these economies by the year 2020. During the coming years we shall develop and assess further initiatives intended to accelerate our company’s organic growth. Our strategy is designed to establish a unique market presence by the year 2020 – both geographically and in terms of our portfolios’ performance. Our aim is to be internationally renowned not only as a highly customercentric company but also as quality leaders. When people think about logistics, we want them to think of Deutsche Post DHL Group. 97 Management report Strategy and goals of Post-eCommerce-Parcel Strategic priorities by division Moderately increase EBIT through Post-eCommerce-Parcel improved efficiency and investments Mail and parcel strategy in the growing parcel business Post-eCommerce-Parcel division In line with Strategy 2020, we see four main drivers for the future success of our business. Designing a market-based cost structure: To achieve this goal, we are adapting our networks to changing market conditions and shipment structures. We are also cutting costs wherever possible and sensible, whilst investing in innovation and growth areas. Furthermore, we want to further increase the quality of our products and protect the environment in the process. Our Parcel 2012 Production Concept has made our sorting and transport more efficient and thereby lowered costs. Providing the highest quality to our customers: We want to offer our customers the best service at all times, at the highest level of quality and at reasonable prices. To this end, we are modernising the sorting equipment and IT architecture in our mail network on an on-going basis. We are investing in our parcel network and continually adapting it to increasing volumes. Our goal is to also deliver 95% of all parcels sent in Germany to customers the next day. We not only operate by far the largest network of fixed-location retail outlets in Germany, we also offer recipient services that make it considerably easier for our customers to ship and receive parcels. Furthermore, we are expanding our successful co-operation with retailers, particularly by way of our Paketshops. Motivating our workforce and keeping them informed: The key to high quality and high performance is happy and dedicated employees. That’s why we not only equip our workforce with state-of-the-art tools, provide mail carriers with e-bikes and e-trikes, offer counselling on health issues and, at some locations, make childcare available – we also offer wages that are clearly above those paid by our competitors. Furthermore, we have succeeded in creating more jobs. Dialogue with our employees is particularly important, which is why management regularly holds a variety of events to personally inform around 18,000 employees about the current priorities and drivers of our business. Tapping into new online and offline markets: We are taking advantage of our expertise in physical communications to offer effective digital communications. The internet is making it increasingly easy for customers to access our services, allowing them to calculate and purchase postage and also locate retail outlets and Packstations online and by mobile device. We are also investing in future growth areas in all our businesses: beyond our E-POST product, we are a leading provider of target-group marketing in digital media, provide advertisers with consistent, cross-media targeting and are the first parcel delivery service in Germany to operate its own shopping portals. By acquiring Allyouneed.com we have established an online supermarket, where together with retail customers we are now piloting same-day food delivery. At MeinPaket.de we offer one of the largest online marketplaces in Germany and we have also taken our expertise in transport and network management into the recently deregulated German coach market with the Postbus. As part of our Strategy 2020, we are working intensively to internationalise the eCommerce-Parcel business unit. In a number of new markets, we intend to go beyond delivery services to offer domestic value-added e-commerce services. Management report 98 Group management FINANCIAL PERFORMANCE INDICATORS Uniform management There are no performance indicators relevant to internal management for the parent company Deutsche Post AG as a legal entity. Deutsche Post DHL Group’s international key performance indicators, as indicated below, are applied to the management of Deutsche Post AG. Impact on management compensation Deutsche Post DHL Group uses both financial and non-financial performance indicators in its management of the Group. The monthly, quarterly and annual changes in these indicators are compared with the data from the prior year as well as the data indicated in the plan to assist in making management decisions. The year-to-year changes in financial and nonfinancial performance metrics portrayed here are also relevant for calculating management remuneration. The Group’s financial performance indicators are intended to preserve a balance between profitability, efficient use of resources and sufficient liquidity. The performance of these indicators in the reporting year is described in the Report on economic position. EBIT calculation Revenue Profit from operating activities measures earnings power The profitability of the Group’s operating divisions is measured as profit from operating activities (EBIT). EBIT is calculated as revenue and other Other operating income operating income minus materials expense and staff costs, depreciation, Materials expense amortisation and impairment losses as well as other operating expenses Staff costs and adding for net income from investments accounted for using the equity Depreciation, amortisation and impairment losses Other operating expenses Net income from investments accounted for using the equity method Profit from operating activities (EBIT) method. Interest and other finance costs/other financial income are deducted from or added to net financial income/net finance costs. To be able to compare divisions, the return on sales is calculated as the ratio of EBIT to revenue. EBIT after asset charge promotes efficient use of resources Since 2008, the Group has used EBIT after asset charge (EAC) as an additional key performance indicator. EAC is calculated by subtracting the cost of capital component, or asset charge, from EBIT. Making the asset charge a part of business decisions encourages all divisions to use resources efficiently and ensures that the operating business is geared towards increasing value EAC calculation EBIT Asset charge = Net asset base x Weighted average cost of capital (WACC) EBIT after asset charge (EAC) sustainably whilst generating increasing cash flow. To calculate the asset charge, the net asset base is multiplied by the weighted average cost of capital (WACC). The asset charge calculation is performed each month so that fluctuations in the net asset base can also be taken into account during the year. All of our divisions use a standard calculation for the net asset base. The key components of operating assets are intangible assets, including goodwill, 99 Management report Net asset base calculation Operating assets property, plant and equipment and net working capital. Operating provisions and operating liabilities are subtracted from operating assets. Intangible assets Property, plant and equipment Goodwill Trade receivables (included in net working capital) Other non-current operating assetss The Group’s WACC is defined as the weighted average net cost of interest- Operating liabilities situation on the financial markets. However, the goal is not to match every Operating provisions (not including provisions for pensions and similar obligations) Trade payables (included in net working capital) Other non-current operating liabilities short-term change but to reflect long-term trends. To ensure better compa- Net asset base bearing liabilities and equity, taking into account company-specific risk factors in accordance with the Capital Asset Pricing Model. A standard WACC of 8.5% is applied across the divisions and this figure also represents the minimum target for projects and investments within the Group. The WACC is generally reviewed once annually using the current rability with previous years, the WACC was maintained at a constant level in 2014, compared to the previous years. Ensuring sufficient liquidity Along with EBIT and EAC, cash flow is a further main performance metric used by the Group management. This performance metric is targeted at maintaining sufficient liquidity to cover all of the Group’s financial obligations from debt repayment and dividends, in addition to operating payment commitments and investments. Calculation of free cash flow EBIT Depreciation, amortisation and impairment losses Net income / loss from disposal of non-current assets Non-cash income and expense Cash flow is calculated using the cash flow statement. Operating cash flow (OCF) includes items that are related directly to operating value creation. It is calculated by adjusting EBIT for changes in non-current assets (depreciation, amortisation and (reversals of) impairment losses, net income/loss from disposals), other non-cash income and expense, dividends received, taxes paid, changes in provisions and other non-current assets and liabilities. Net working capital remains a driver for OCF. Effective management of net Change in provisions working capital is an important way for the Group to improve cash flow in Change in other non-current assets and liabilities OCF by adding/subtracting the cash flows from capital expenditure, acquisi- Dividends received Income taxes paid Operating cash flow before changes in working capital (net working capital) the short to medium term. Free cash flow (FCF) is calculated on the basis of tions and divestitures as well as net interest paid. Free cash flow is considered to be an indicator of how much cash is available to the company for dividend payments or the repayment of debt. Given it’s higher relevance for the Group’s management and other stakeholders, we will use FCF instead of OCF as financial Performance indicator from 2015 onwards. Changes in net working capital Net cash from /used in operating activities (operating cash flow – OCF) Cash inflow /outflow arising from change in property, plant and equipment and intangible assets Cash inflow /outflow arising from acquisitions /divestitures Net interest paid Free cash flow (FCF) NON-FINANCIAL PERFORMANCE INDICATOR Employee Opinion Survey result as a management indicator Our annual worldwide Employee Opinion Survey shows us how we are perceived as a group from the perspective of our employees. We place particular significance on the survey’s indication of employee engagement and of how employees rate the leadership behaviour of their superiors. The Active Leadership indicator is thus used in the calculation of bonuses for our executives. The results of the Employee Opinion Survey carried out in the reporting year can be found in the Employees section. Management report 100 Disclosures required by takeover law Disclosures required under sections 289 (4) of the Handelsgesetzbuch (HGB – German Commercial Code) and explanatory report Composition of issued capital, voting rights and transfer of shares As at 31 December 2014, the company’s share capital totalled €1,211,180,262 and was composed of the same number of no-par value registered shares. Each share carries the same statutory rights and obligations and entitles the holder to one vote at the Annual General Meeting (AGM). No individual shareholder or group of shareholders is entitled to special rights, particularly rights granting powers of control. The exercise of voting rights and the transfer of shares are based on the general legal requirements and the company’s Articles of Association, which do not restrict either of these activities. Article 19 of the Articles of Association sets out the requirements that must be met in order to attend the AGM as a shareholder and exercise a voting right. Only persons entered in the share register shall be recognised as shareholders by the company. The Board of Management is not aware of any agreements between shareholders that would limit voting rights or the transfer of shares. Members of the Board of Management receive stock appreciation rights (SARs) each year as a long-term remuneration component under the Long-Term Incentive Plan provided that they invest in each tranche of the plan, preferably in Deutsche Post AG shares but alternatively in cash. If a Board of Management member sells the shares included in their personal investment for the tranche or disposes of their personal cash investment before the scheduled waiting period of four years has expired, all SARs from that tranche will be forfeited. As part of the Share Matching Scheme, participating Group executives are obligated to use a portion of their annual bonus to purchase shares in the company. According to the underlying terms, shares acquired under the scheme are subject to a four-year lock-up period. Shareholdings exceeding 10 % of voting rights KfW Bankengruppe (KfW), Frankfurt am Main, is our largest shareholder, holding around 21.0% of the share capital. The Federal Republic of Germany holds an indirect stake in Deutsche Post AG via KfW. According to the notifications we have received pursuant to sections 21 et seq. of the Wertpapierhandelsgesetz (WpHG – German Securities Trading Act), KfW and the Federal Republic of Germany are the only shareholders that own more than 10% of the share capital, either directly or indirectly. Appointment and replacement of members of the Board of Management The members of the Board of Management are appointed and replaced in accordance with the relevant legal provisions (sections 84 and 85 of the Aktiengesetz (AktG – German Stock Corporation Act) and section 31 of the Mitbestimmungsgesetz (MitbestG – German Co-determination Act)). In accordance with section 84 of the AktG and section 31 of the MitbestG, appointments by the Supervisory Board shall be for a maximum term of five years. Reappointment or extension of the term of office is permitted for a maximum of five years in each case. Article 6 of the Articles of Association stipulates that the Board of Management must have at least two members. Beyond that, the number of board members is determined by the Supervisory Board, which may also appoint a chairman and deputy chairman of the Board of Management. Amendments to the articles of association In accordance with section 119 (1), number 5 and section 179 (1), sentence 1 of the AktG, amendments to the Articles of Association are adopted by resolution of the AGM. In accordance with article 21 (2) of the Articles of Association in conjunction with sections 179 (2) and 133 (1) of the AktG, such amendments generally require a simple majority of the votes cast and a simple majority of the share capital represented on the date of the resolution. 101 Management report In such instances where the law requires a greater majority for amendments to the Articles of Association, that majority is decisive. Under article 14 (7) of the Articles of Association, the Supervisory Board has the authority to resolve amendments to the Articles of Association in cases where the amendments affect only the wording. Board of Management authorisation, particularly regarding issue and buy-back of shares The Board of Management is authorised, subject to the consent of the Supervisory Board, to issue up to 237,835,612 new, no-par value registered shares on or before 28 May 2018 in exchange for cash and/or non-cash contributions and thereby increase the company’s share capital by up to €237,835,612.00 (Authorised Capital 2013, article 5 (2) of the Articles of Association). When new shares are issued on the basis of Authorised Capital 2013, the shareholders are entitled in principle to subscription rights. Such rights may only be disapplied subject to the requirements specified in article 5 (2) of the Articles of Association and subject to the consent of the Supervisory Board. Details may be found in article 5 (2) of the Articles of Association of the company. Authorised Capital 2013 is a financing and acquisition instrument in accordance with international standards that allows the company to increase equity quickly, flexibly and cost-effectively. The authorised capital is equivalent to less than 20% of the share capital. Authorised Capital 2013, which originally amounted to €240 million, was used once in the amount of €656,915.00 and once in the amount of €1,507,473.00 in financial year 2014. An AGM resolution was passed on 25 May 2011 authorising the Board of Management, subject to the consent of the Supervisory Board, to issue bonds with warrants, convertible bonds and/or income bonds as well as profit participation certificates, or a combination thereof, in an aggregate principal amount of up to €1 billion, on one or more occasions until 24 May 2016, thereby granting options or conversion rights for up to 75 million shares having a total share in the share capital not to exceed €75 million. The aforementioned authorisation was utilised in the full amount in December 2012 by issuing a convertible bond in the aggregate principal amount of €1 billion. No shares were issued to the bond holders in financial year 2014. As at 31 December 2014, the share capital was still increased on a contingent basis by up to €75 million in order to grant shares to the holders or creditors of the options, conversion rights or conversion obligations arising from the resolution of 25 May 2011 after exercise of their rights for the purpose of settling the entitlements related to the options or rights or fulfilling the conversion obligations (Contingent Capital 2011, article 5 (3) of the Articles of Association). An AGM resolution was passed on 29 May 2013 authorising the Board of Management, subject to the consent of the Supervisory Board, to issue bonds with warrants, convertible bonds and/or income bonds as well as profit participation certificates, or a combination thereof (hereinafter referred to collectively as “bonds”), in an aggregate principal amount of up to €1.5 billion, on one or more occasions until 28 May 2018, thereby granting options or conversion rights for up to 75 million shares with a total share in the share capital not exceeding €75 million. The bond conditions may also stipulate an obligation to exercise options or conversion rights or may entitle the company to grant the bond holders or creditors shares in the company in lieu of payment of all or part of the sum of money owed, either at the time of maturity of the bonds or at another time. The share capital is increased on a contingent basis by up to €75 million in order to grant shares to the holders or creditors of the bonds after exercise of their options or conversion rights or to fulfil their option or conversion obligations, or to grant them shares in lieu of monetary payment (Contingent Capital 2013, article 5 (4) of the Articles of Association). When issuing bonds, subscription rights may only be disapplied subject to the terms of the aforementioned resolution and subject to the consent of the Supervisory Board. Further details may be found in the motion adopted by the AGM under agenda item 7 of the AGM of 29 May 2013. Authorisation to issue bonds is standard practice amongst publicly listed companies. This allows the company to finance its activities flexibly and promptly and gives it the financial leeway necessary to take advantage of favourable market conditions at short notice, for example by offering bonds with options or conversion rights, or Management report 102 conversion obligations on shares in the company as a consideration within the context of company mergers, and when acquiring companies or shareholdings in companies. To date, the Board of Management has not exercised this authority. An AGM resolution was passed on 27 May 2014 authorising the Board of Management to issue up to 40 million performance share units with pre-emptive subscription rights to a total of up to 40 million shares with a total share in the share capital not exceeding €40 million, subject to the provisions of the authorisation resolution, on or before 26 May 2019 to members of the management of entities in which the company is the majority shareholder and to executives of the company and the entities in which it is a majority shareholder. The performance share units may also be issued by entities in which the company is the majority shareholder with the consent of the Board of Management. The issue of shares arising from the subscription rights associated with the performance share units depends upon certain performance targets being met after expiry of a four-year waiting period, with it being possible to issue up to four shares for every six subscription rights granted, if and insofar as performance targets for the share price, which have been specified in detail, are met, and up to two shares if and insofar as certain outperformance targets based on the percentage change of the STOXX Europe 600 Index are met. The share capital is increased on a contingent basis by up to €40 million in order to grant shares in the company to the executives entitled to subscription rights, in accordance with the provisions of the authorisation resolution (Contingent Capital 2014, article 5 (5) of the Articles of Association). Further details may be found in the motion adopted by the AGM under agenda item 8 of the AGM of 27 May 2014. The Performance Share Plan is intended to replace the programme established in 2006 to provide long-term incentive to executives by issuing stock appreciation rights (SARs). Finally, the AGM of 27 May 2014 authorised the company to buy back shares on or before 26 May 2019 up to an amount not to exceed 10% of the share capital existing as at the date of the resolution. Such authorisation is subject to the proviso that at no time should the shares thus acquired, together with the shares already held by the company, account for more than 10% of the share capital. The shares may be purchased through the stock market, a public offer, a public call for offers of sale from the company’s shareholders or by some other means in accordance with section 53a of the AktG. The shares purchased may be used for any legally permissible purpose. In addition to a sale via the stock exchange or by public offer to all shareholders, it is permitted in particular to use the shares with pre-emptive shareholder subscription rights disapplied in accordance with the provisions of the authorisation resolution or to call in the shares without an additional resolution of the Annual General Meeting. Further details may be found in the motion adopted by the AGM under agenda item 6 of the AGM of 27 May 2014. In addition to this, the AGM of 27 May 2014 also authorised the Board of Management, within the scope specified in agenda item 6, to acquire treasury shares, including through the use of derivatives. This is to occur by servicing options that, upon their exercise, require the company to acquire treasury shares (put options), by exercising options that, upon their exercise, grant the company the right to acquire treasury shares (call options), as a result of purchase agreements where there are more than two trading days between conclusion of the purchase agreement for Deutsche Post shares and servicing by way of the delivery of Deutsche Post shares (forward purchases) or by servicing or exercising a combination of put options, call options and/or forward purchases. All share acquisitions using the aforementioned derivatives are limited to a maximum of 5% of the share capital existing on the date of the resolution. The term of the individual derivatives may not exceed 18 months, must expire by no later than 26 May 2019 and be selected such that treasury shares may not be acquired by exercising the derivatives after 26 May 2019. Further details may be found in the motion adopted by the AGM under agenda item 7 of the AGM of 27 May 2014. It is standard business practice amongst publicly listed companies in Germany for the AGM to authorise the company to buy back shares. The authorisation to repurchase shares using derivatives is merely intended to supplement share buy-back as a tool and give the company the opportunity to structure share repurchase in an advantageous manner. 103 Management report Any public offer to acquire shares in the company is governed solely by law and the Articles of Association, including the provisions of the Wertpapiererwerbs- und Übernahmegesetz (WpÜG – German Securities Acquisition and Takeover Act). The AGM has not authorised the Board of Management to undertake actions within its sphere of competence to block possible takeover bids. Significant agreements that are conditional upon a change of control following a takeover bid and agreements with members of the Board of Management or employees providing for compensation in the event of a change of control Deutsche Post AG took out a syndicated credit facility with a volume of €2 billion from a consortium of banks. If a change of control within the meaning of the contract occurs, each member of the bank consortium is entitled under certain conditions to cancel its share of the credit line as well as its share of outstanding loans and request repayment. The terms and conditions of the bonds issued under the Debt Issuance Programme established in March 2012 and of the convertible bond issued in December 2012 also contain change of control clauses. In case of a change of control within the meaning of the terms and conditions, creditors are, under certain conditions, granted the right to demand early redemption of the respective bonds. Furthermore, a framework agreement exists concerning the supply of fuel, based on which fuel in the value of a high double-digit million amount was obtained in the reporting year and which, in case of a change of control, grants the supplier the right to bring the business relationship to a close without notice. In the event of a change in control, any member of the Board of Management is entitled to resign their office for good cause within a period of six months following the change in control, after giving three months’ notice at the end of a given month, and to terminate their Board of Management contract (right to early termination). In the event the right to early termination is exercised or a Board of Management contract is terminated by mutual consent within nine months of the change of control, the Board of Management member is entitled to payment to compensate the remaining term of their Board of Management contract. Such payment is limited to the cap pursuant to the recommendation of No. 4.2.3 of the German Corporate Governance Code, with the specification outlined in the remuneration report. With respect to options from the Long-Term Incentive Plan, the Board of Management member will be treated as if the waiting period for all options had already expired upon cessation of the Board of Management contract. The options eligible for exercise may then be exercised within six months of cessation of the contract. With regard to the Share Matching Scheme for executives, the holding period for the shares will become invalid with immediate effect in the event of a change of control of the company. In any such case, the employer will be responsible for any tax disadvantages resulting from reduction of the holding period. Exempt from this are taxes normally incurred after the holding period. Remuneration of the Board of Management and the Supervisory Board Remuneration structure of the Group Board of Management in financial year 2014 The remuneration paid to individual Board of Management members for financial year 2014 was determined by the Supervisory Board, which held consultations to resolve on the total remuneration to be paid to the individual members of the Board of Management, including the main contractual elements. In so doing it obtained advice from an independent remuneration consultant. The Board of Management remuneration reflects the size and global reach of the company, its economic and financial situation and the roles and achievements of the individual members. It is set to ensure competitiveness with comparable German and international companies, thus incentivising the Board of Management members to deliver maximum performance and achieve results. Management report 104 The remuneration paid to the Board of Management for 2014 is in line with standard market practice, appropriate to the tasks involved and designed to reward performance; it comprises fixed (non-performance-related) elements and variable (performance-related) elements, which include short, medium and long-term incentives. The remuneration as a whole as well as its variable components have been capped. Non-performance-related components are the annual base salary (fixed annual remuneration), fringe benefits and pension commitments. The annual base salary is paid in twelve equal monthly instalments retroactively at the end of each month. Fringe benefits mainly comprise the use of company cars, supplements for insurance premiums and special allowances and benefits for assignments outside the home country. The variable remuneration paid to the Board of Management is almost entirely medium and long-term based. More than half of the variable target remuneration consists of a long-term incentive plan with a four-year calculation period; the rest is made up of an annual bonus linked to the company’s yearly profits, with 50 % of the annual bonus flowing into a medium-term component with a three-year calculation period (deferral). Thus less than a quarter of the variable remuneration component is paid out on the basis of a one-year calculation. The amount of the annual bonus is set at the due discretion of the Supervisory Board on the basis of the company’s performance. The individual annual bonus amounts reflect the extent to which predefined targets are achieved, missed or exceeded. The maximum amount of the annual bonus may not exceed 100 % of the annual base salary. In the reporting year, the same criteria were used to calculate the amount of the annual bonus as in the previous year. A key parameter for all Board of Management members is the Group’s EBIT after asset charge performance metric, including the asset charge on goodwill before goodwill impairment (EAC). For the Board of Management members in charge of the Post-eCommerce-Parcel, Express, Global Forwarding, Freight and Supply Chain divisions, the EAC of their respective division is also a key parameter. The Group’s reported free cash flow is one of the targets applicable to all members of the Board of Management. Furthermore, an employee-related target is agreed with all Board of Management members based upon the annual employee opinion survey, as are additional targets. Achievement of the upper targets for the financial year that have been agreed based upon demanding objectives is rewarded with the maximum annual bonus. If the targets specified for the financial year are only partially reached or completely missed, the annual bonus will be paid on a pro-rata basis or not at all. The Supervisory Board may also elect to award an appropriate special bonus for extraordinary achievement. The annual bonus is not paid in full in a single instalment on the basis of having reached the agreed targets. Instead, 50 % of the annual bonus flows into a medium-term component with a three-year calculation period (performance phase of one year, sustainability phase of two years). This medium-term component will be paid out after expiry of the sustainability phase subject to the condition that EAC, as an indicator of sustainability, is reached during the sustainability phase. Otherwise, payment of the medium-term component is forfeited without compensation. This demerit system puts greater emphasis on sustainable company development in determining management board remuneration and sets long-term incentives. Stock appreciation rights (SARs) are granted as a long-term remuneration component based upon the Long-Term Incentive Plan resolved by the Supervisory Board in 2006 (2006 LTIP). Each SAR entitles the holder to receive a cash settlement equal to the difference between the average closing price of Deutsche Post shares for the five trading days preceding the exercise date and the exercise price of the SAR. In 2014, the members of the Board of Management each made a personal financial investment consisting of 10 % of their annual base salary. The waiting period for the stock appreciation rights is four years from the date on which they were granted. After expiration of the waiting period, and provided an absolute or relative performance 105 Management report target has been achieved, the SARs can be exercised wholly or partially for a period of two years. Any SARs not exercised during this two-year period will expire. To determine how many, if any, of the SARs granted can be exercised, the average share price or the average index value for the reference period is compared with that of the performance period. The reference period comprises the last 20 consecutive trading days prior to the issue date. The performance period is the last 60 trading days before the end of the waiting period. The average (closing) price is calculated as the average closing price of Deutsche Post shares in Deutsche Börse AG’s Xetra trading system. A maximum of four out of every six SARs can be earned via the absolute performance target, and a maximum of two via the relative performance target. If neither an absolute nor a relative performance target is met by the end of the waiting period, the SARs attributable to the related tranche will expire without replacement or compensation. One SAR is earned each time the closing price of Deutsche Post shares exceeds the issue price by at least 10 %, 15 %, 20 % or 25 %. The relative performance target is tied to the performance of the shares in relation to the STOXX Europe 600 Index (SXXP, ISIN EU0009658202). It is met if the share price equals the index performance or if it outperforms the index by at least 10 %. The proceeds from stock appreciation rights are limited to a maximum amount. The remuneration from stock appreciation rights may be limited by the Supervisory Board in the event of extraordinary circumstances. Supervisory Board remuneration The Annual General Meeting on 29 May 2013 decided on the remuneration payable to the members of the Supervisory Board. It is regulated by article 17 of the Articles of Association of Deutsche Post AG. Unlike in previous years (fixed remuneration of €40,000 plus variable, profit-related bonus), Supervisory Board members will receive only fixed annual remuneration in the amount of €70,000. The Supervisory Board chairman and the Supervisory Board committee chairs receive an additional 100% of the remuneration, and the Supervisory Board deputy chair and committee members receive an additional 50%. This does not apply to the Mediation or Nomination Committees. Those who only serve on the Supervisory Board or its committees, or act as chair or deputy chair, for part of the year are remunerated on a pro-rata basis. As in the previous year, Supervisory Board members receive an attendance allowance of €1,000 for each plenary meeting of the Supervisory Board or committee meeting that they attend. They are entitled to the reimbursement of out-of-pocket cash expenses incurred in the exercise of their office. Any value added tax charged on Supervisory Board remuneration or out-of-pocket expenses is reimbursed. Research and development As a service provider, the Deutsche Post AG does not engage in research and development activities in the narrower sense and therefore has no significant expenses to report in this connection. Management report 106 REPORT ON ECONOMIC POSITION Overall Board of Management assessment of the economic position Group achieves annual targets Deutsche Post DHL Group reached the targets it had set for financial year 2014: the Group’s revenue, EBIT and operating cash flow all increased. The German parcel business in the Post-eCommerce-Parcel (PeP) division and the international business in the Express division continued to generate dynamic growth. Earnings in the Supply Chain division likewise benefited from a high level of new business and continuing restructuring programmes, whereas margin pressure and transformation costs had a noticeable impact on the Global Forwarding, Freight division. Capital expenditure increased to around €1.9 billion as planned. Operating cash flow registered a positive trend. The Group’s financial position remains solid on the whole in the opinion of the Board of Management. Forecast/actual comparison Forecast/actual comparison Targets 2014 Results 2014 Targets 2015 EBIT Group: € 2.9 billion to € 3.1 billion. PeP division: around €1.3 billion1). DHL divisions: €2.0 billion to €2.2 billion.2) Corporate Center/Other: better than €-0.4 billion. EBIT Group: €2.97 billion. PeP division: €1.30 billion. DHL divisions: €2.02 billion. Corporate Center/Other: €–0.35 billion. EBIT Group: €3.05 billion to €3.2 billion. PeP division: at least €1.3 billion. DHL divisions: €2.1 billion to €2.25 billion. Corporate Center/Other: around €–0.35 billion. EAC Will continue to develop positively and increase slightly. EAC €1,551 million (previous year: €1,501 million)3) EAC Will continue to develop positively and increase slightly. Cash flow Net cash from operating activities will continue to develop positively and increase slightly. Cash flow Net cash from operating activities: €3,040 million (previous year: €2,989 million). Cash flow Free cash flow to cover at least dividend payment in May 2015. Capital expenditure (capex) Increase investments to around €1.9 billion. Capital expenditure (capex) Invested: € 1.88 billion. Capital expenditure (capex) Increase investments to around € 2.0 billion. Dividend distribution Pay out 40 % to 60 % of the net profit as dividend. Dividend distribution Proposal: pay out 49.7% of net profit as dividend. Dividend distribution Pay out 40 % to 60 % of the net profit as dividend. Employee Opinion Survey4) Increase approval rating of key performance indicator Active Leadership to 71 %. Employee Opinion Survey4) Key performance indicator Active Leadership achieves an approval rating of 71 %. Employee Opinion Survey4) Increase approval rating of key performance indicator Active Leadership to 72 %. Forecast increased over the course of the year. Forecast narrowed over the course of the year. 3) Prior-year amounts adjusted due to a revised calculation basis. 4) Explanation Group management. 1) 2) 107 Management report Economic parameters Global economy records irregular growth The global economy registered cautious growth in 2014. Whereas the economic situation in the industrial countries improved with average GDP growth of approximately 0.5 percentage points, growth in the emerging markets dropped below the previous year’s level. A number of major emerging economies – especially Russia but also Brazil – saw an economic downturn as a result of international conflict and falling commodities prices. Total global economic output grew by 3.3% in 2014 after adjustment for purchasing power, as in the prior year. Global trade saw a similar increase (IMF: 3.1%; OECD: 3.0%). Global economy: growth indicators in 2014 % Gross domestic product (GDP) Exports Domestic demand China 7.4 6.1 n/a Japan 0.3 8.0 0.2 USA 2.4 3.1 2.6 Euro zone 0.8 3.7 0.8 Germany 1.5 3.7 1.2 Data estimated in some cases, as at 2 February 2015. Source: Postbank research, national statistics. Asia again generated the strongest economic momentum, with GDP increasing by 6.5% (previous year: 6.6%). In China, exports weakened. The government’s efforts to stimulate consumer demand failed to fully offset the declining export trend. GDP growth declined to 7.4% (previous year: 7.7%), the lowest figure since the early 1990s. The Japanese economy was shaped by the hefty increase in value added tax in the spring. Although the year started out strongly due to purchases being brought forward, a sharp decline ensued in the second quarter before the economy began accelerating again towards the end of the year. On the whole, private consumption suffered whilst exports rose significantly and GDP increased by 0.3% (previous year: 1.6%). In the United States, the upswing held firm. After a weak start to 2014 due to weather conditions, the economy clearly gained momentum as the year progressed. Investments in machinery and equipment as well as construction increased quite significantly. Consumer spending by private households also rose steadily. The growth trend remained unaffected by both foreign trade and – as in the previous years – declining government spending. GDP increased by 2.4% (previous year: 2.2%), which also benefited the labour market in the form of a substantial decline in the unemployment rate. In the euro zone, economic recovery was steady but sluggish. Private consumption increased slightly by 0.8%. Government spending also rose to a comparable extent. Gross fixed capital formation increased by approximately 0.5% and domestic demand by 0.8%. Foreign trade was also revitalised. All in all, this led to GDP growth of 0.8% (previous year: –0.5%). Whereas the economic situation improved notably in some EU member states, in others the recession persisted. The situation on the labour market improved slightly. However, at an average of 11.6% the unemployment rate remained at a very high level. Management report 108 The German economy had a positive start to 2014. However, it then began to falter primarily in light of on-going international political conflicts. Economic output largely stagnated from the start of the second quarter. Nonetheless, overall GDP increased by 1.5% (previous year: 0.1%). Despite slumps in individual countries, growth in exports slightly exceeded that in imports to reach nearly 4%. Gross fixed capital formation in fact expanded considerably by around 3% on an annual average. Private consumption increased by 1.1% (previous year: 0.8%). The labour market developed positively, with the average annual number of employed workers increasing to 42.7 million (previous year: 42.3 million). Crude oil prices fall sharply At the end of 2014, a barrel of Brent Crude was US$54.76 (previous year: US$111.49). The price of oil fell by approximately 9% on the previous year to just under US$99 per barrel on average for the year. Over the course of the year, oil prices fluctuated massively between US$54 and US$116. From the middle of 2014, the price of oil was in constant decline as a result of a notable increase in the global supply – not least due to rising oil production in the US – in combination with only moderate demand. Moreover, OPEC was not able to agree upon reduced production quotas. Brent Crude spot price and euro / US dollar exchange rate in 2014 140 1.55 1.50 120 1.45 1.40 100 1.35 1.30 80 1.25 1.20 60 1.15 1.10 40 1.05 January March June Brent Crude spot price per barrel in US dollars SeptemberDecember Euro/US dollar exchange rate Central bank’s expansive monetary policies weaken the euro The sharply declining rate of inflation in the euro zone in conjunction with the weak economy induced the European Central Bank (ECB) to lower its key interest rate by 0.10 percentage points in both June and September to reach 0.05%. At the same time, the ECB reduced its deposit rate by a total of 0.20 percentage points to reach -0.20%. This means that banks are obliged to pay penalty interest in that amount on their deposits with the ECB. In addition, the central bank decided in September to buy covered bonds and asset-backed securities. At the beginning of 2015 it then decided to purchase bonds in the amount of €60 billion every month from March 2015 until at least September 2016. The US Federal Reserve maintained its key interest rate at between 0% and 0.25% throughout 2014. However, it gradually reduced the volume of purchases of government bonds and mortgage-backed securities and discontinued buying altogether in October. 109 Management report These differing monetary policy strategies had a substantial impact on the EUR-USD exchange rate. The euro came under devaluation pressure in the middle of 2014 after having traded at a range of between US$1.35 and over US$1.39 during the first half of the year. By the end of the year, it had fallen 12.2% to approximately US$1.21. Measured against the pound sterling, the euro posted a loss of 6.7%. Low risk premiums for corporate bonds The euro zone bond markets were shaped by significant declines in the rate of inflation and expansive monetary policy in 2014. Added to this were increased expectations at the end of the year that the ECB might start buying up government bonds at the beginning of 2015, which led to a massive drop in capital market interest rates. Yields on ten-year German government bonds declined to 0.54% by the end of the year (previous year: 1.93%). Yields on long-term US government bonds also experienced significant decreases. However, the market was propped up by the fact that demand for government bonds did not weaken perceptibly despite the reduced and ultimately halted bond-buying behaviour of the US Federal Reserve. By the end of the year, yields on ten-year US government bonds had fallen by 0.86 percentage points year-on-year to 2.17%. Risk premiums for corporate bonds fluctuated at a low level during the reporting year. International trade continues to grow in emerging markets Global trade recovered somewhat in 2014. Trade volumes (transported quantity in tonnes) thus increased by 2.4% in the reporting year. Exports from North America and the Asia Pacific region rose at a greater rate than in other regions. Trade volumes: compound annual growth rate 2013 to 2014 % Imports Asia Pacific Europe Latin America MEA (Middle East and Africa) North America Asia Pacific 5.9 3.8 2.4 4.2 7.5 Europe 5.3 -1.1 -7.9 -0.4 -1.1 Latin America 1.5 0.1 -1.8 0.6 0.4 MEA (Middle East and Africa) 3.6 -2.2 -1.6 4.9 -8.0 North America 9.6 3.9 8.1 0.1 0.6 Exports Source: Copyright © IHS Global Insight GmbH, 2015. All rights reserved, at 31 December 2014. Management report 110 Major trade flows 2014 volumes1) Million tonnes Europe 2,729 Asia Pacific North America 439 3,249 MEA 295 Latin America 210 Intra-regional More than 300 300 to 100 Less than 100 North America Exports 65 364 Imports 168 162 832 241 749 129 293 159 North America Exports 761 Latin 217 America 37 36 328 Imports 152 143 Exports 346 190 86 Latin America Exports Europe Exports Imports Africa Exports Imports 30 118 111 39 217 226 261 1,208 1,176 346 293 445 17 Europe 86 844 572 Exports 39 110 324 1,161 648 143 Imports 129 60 1,674 241 507 185 353 162 242 1,264 784 313 121 261 111 121 313 Africa 30 28 Exports 1,515 28 225 Asia Pazific Exports 152 374 MEA (Middle East/Africa) 36 37 69 Imports 446 69 1.029 Imports 242 46 50 94 60 241 241 421 Middle East Exports Imports 87 586 Imports 37 506 Imports 885 111 110 37 46 1,411 185 249 111 17 324 65 87 Asia Pacific 844 226 Exports 328 ImportsEurope 506 249 2,240 50 725 118 353 North America 225 1,029 159 Latin America 94 855 2,402 Middle East 1,515 MEA 168 1,498 190 Asia Pazific 1) 507 648 Asia Pacific Including raw materials. Europe North America 364 586 Latin America Source: Copyright © IHS, 2014. All rights reserved, as at 31 December 2014. 3,113 111 Management report Legal environment In view of our leading market position, a large number of our services are subject to sector-specific regulation under the Postgesetz (PostG – German Postal Act). Further information on this issue and legal risk is contained in the Notes to the consolidated financial statements. Significant events No significant events There were no events with material effects on the Group’s net assets, financial position and results of operations in financial year 2014. Results of operations Revenue and earnings performance Lower profit for the year Due to the positive performance in financial year 2014, revenue increased by €302 million in financial year 2014. The result from ordinary activities declined by €246 million on account of higher expenses compared with the previous year. Net retained profit thus amounts to €1,645 million, comprising net profit for the year of €887 million and €758 million in retained profits brought forward from the previous year. Further detailed explanations of the annual financial statements of Deutsche Post AG are contained in the following section and in the Notes. The Notes form part of the annual financial statements. Selected indicators for results of operations FY 2013 FY 2014 9 % 7 % Result from ordinary activities € 1,205 m € 959 m Net profit for the year € 1,258 m € 887 m Net retained profit € 1,726 m € 1,645 m 11 % 8 % Return on sales (based on result from ordinary activities) Return on equity (based on net profit for the year) Revenue increased by €302 million or 2.3% year-on-year. Separate notes on revenue can be found in the section describing the revenue performance analysis. Other operating income declined slightly year-on-year by €61 million or 4.4%, mainly due to lower income from both the reversal of provisions (€171 million) and the disposal of non-current assets (€45 million). By contrast, gains from foreign exchange differences increased to €144 million. Operating expenses (materials expense, staff costs, depreciation, amortisation and impairment losses and other operating expenses) inceased by €555 million or 4.1% to €13,984 million. Whereas the materials expense rose by €139 million, primarily due to higher expenses for purchased services, the €178 million rise in staff costs was largely the result of the collectively negotiated pay increase for salaried employees and hourly workers covered Management report 112 by collective agreements. Other operating expenses rose by €223 million, mainly reflecting the increase in the loss from foreign exchange differences (€115 million) and higher additions (€66 million) to provisions. The financial result of €296 million (previous year €220 million) consists of the net investment income of €739 million and net interest expense of €443 million. The result from ordinary activities is a subtotal of all income and expense items, with the exception of extraordinary income/expense and taxes, and amounts to €959 million in the year under review. After factoring in an extraordinary expense of €34 million and income taxes of €-38 million, net profit for the year amounted to €887 million. Including the profit carried forward from the previous year, net retained profit amounts to €1,645 million (previous year €1,726 million). The return on sales (based on the result from ordinary activities) is 7.2% compared with 9.3% in the previous year. Earnings per share based on net profit for the year amount to €0.73 (previous year €1.04). Based on net retained profit, earnings per share would amount to €1.36 (previous year €1.43). Revenue performance analysis Revenue increases by 2.3 % In the reporting year, revenue in the division was €13,308 million, 2.3% above the prior-year figure of €13,006 million), whereby there were 0.3 additional working days in Germany. Operations in both business units performed well, with our parcel business accounting for most of the gain. Mail business increases revenue as volume declines In the Post business unit, revenue was €9,694 million, slightly above the prior-year figure of €9,664 million. This is attributable primarily to the price increases for both a standard letter and our Infopost product because overall volumes continued to decline. The domestic mail business performed well mainly as a result of the price increases. Volumes were slightly below the prior-year level. This decline can be attributed to the additional volumes seen in advance of the SEPA migration in 2013 in addition to the general market trend and other factors. In the Dialogue Marketing business, we were able to increase revenue despite declining sales figures compared with the previous year. The prices for the Standard, Kompakt and Maxi formats of our Infopost product were raised by three cents on 1 July 2014. In addition, we invigorated our advertising activities with regard to retail and mail-order businesses. Both revenue and sales in unaddressed advertising mail decreased slightly. We generated growth through new customers and by expanding the delivery area for our unaddressed product Einkauf aktuell; however, this growth did not offset the declines in Postwurfsendung items. Post volumes Mail items (millions) Total 2013 2014 +/–% 19,210 18,934 -1.4 of which Mail Communication 7,784 7,701 -1.1 of which Dialog Marketing 9,716 9,523 -2.0 113 Management report eCommerce-Parcel business unit continues to grow Worldwide online retailing continues to have a positive impact on our parcel business. By expanding our portfolio and improving our services, we are laying the logistical foundation around the world so that the strong growth in this market is sustained. In the reporting year, revenue in the eCommerce-Parcel business unit was €3,614 million, exceeding the prior-year figure of €3,342 million by 8.1%. The volume in the German parcel business rose sharply again in 2014, surpassing the prior-year figure by 7.3%. We extended our product portfolio again and significantly expanded our services. Revenue exceeded the prioryear figure by an even wider margin due to changes in the mix. Dividend of €0.85 per share proposed Parcel Germany: volumes Parcels (millions) 2013 2014 +/–% Total 972 1,043 7.3 of which business customer parcels 845 915 8.3 of which private customer parcels 119 120 1.0 Total dividend and dividend per no-par value Dividend of €0.85 per share proposed Our finance strategy calls for a payout of 40% to 60% €m of net profits of the Group as dividends as a general rule. 1,087 836 1,030 968 903 725 725 786 846 Board of Management and the Supervisory Board will 846 therefore propose a dividend of €0.85 per share for 0.90 0.70 05 0.85 0.80 0.75 06 07 0.60 0.60 08 09 0.65 At the Annual General Meeting on 27 May 2015, the 0.70 0.70 financial year 2014 (previous year: €0.80) to shareholders. The dividend will be distributed on 28 May 2015 and is taxfree for shareholders resident in Germany. It does not entitle recipients to a tax refund or a tax credit. 10 11 Dividend by no-par value share (€) 12 13 141) 1) Proposal Financial position Financial management is a centralised function in the Group The Group’s financial management activities include managing cash and liquidity; hedging interest rate, currency and commodity price risk; arranging Group financing; issuing guarantees and letters of comfort and liaising with rating agencies. We steer processes centrally, which allows us to work efficiently and successfully manage risk. Responsibility for these activities rests with Corporate Finance at Group headquarters in Bonn, which is supported by three Regional Treasury Centres in Bonn (Germany), Weston (USA) and Singapore. These act as interfaces between Management report 114 headquarters and the operating companies, advise the companies on all financial management issues and ensure compliance with Group-wide requirements. Corporate Finance’s main task is to minimise financial risk and the cost of capital, whilst preserving the Group’s continuous financial stability and flexibility. In order to maintain its unrestricted access to the capital markets, the Group continues to aim for a credit rating appropriate to the sector. We therefore monitor the ratio of our operating cash flow to our adjusted debt particularly closely. Adjusted debt refers to the Group’s net debt, allowing for unfunded pension obligations and liabilities under operating leases. Maintaining financial flexibility and low cost of capital The Group’s finance strategy builds upon the principles and aims of financial management. In addition to the interests of shareholders, the strategy also takes creditor requirements into account. The goal is for the Group to maintain its financial flexibility and low cost of capital by ensuring a high degree of continuity and predictability for investors. A key component of this strategy is a target rating of “BBB+”, which is managed via a dynamic performance metric known as funds from operations to debt (FFO to debt). Our strategy additionally includes a sustained dividend policy and clear priorities regarding the use of excess liquidity, which is to be used to gradually increase plan assets of our German pension plans as well as paying special dividends or buying back shares. Finance strategy Credit rating Maintain “BBB+” and “Baa1” ratings, espectively. FFO to debt used as dynamic performance metric. Dividend policy Pay out 40 % to 60 % of net profit. Consider cash flows and continuity. Investors Reliable and consistent information from the company. Predictability of expected returns. Excess liquidity Increase plan assets of German pension plans. Pay out special dividends or execute share buy-back programme. Group Preserve financial and strategic flexibility. Assure low cost of capital (WACC)1). Debt portfolio Syndicated credit facility taken out as liquidity reserve. Debt Issuance Programme established for issuing bonds. Issue bonds to cover long-term capital requirements. 1) Weighted average cost of capital 115 Management report Cash and liquidity managed centrally The cash and liquidity of our globally operating subsidiaries is managed centrally by Corporate Treasury. More than 80% of the Group’s external revenue is consolidated in cash pools and used to balance internal liquidity needs. In countries where this practice is ruled out for legal reasons, internal and external borrowing and investment are managed centrally by Corporate Treasury. In this context, we observe a balanced banking policy in order to remain independent of individual banks. Our subsidiaries’ intra-group revenue is also pooled and managed by our in-house bank in order to avoid external bank charges and margins through intercompany clearing. Payment transactions are executed in accordance with uniform guidelines using standardised processes and IT systems. Many Group companies pool their external payment transactions in the Group’s Payment Factory, which executes payments in the name of the respective companies via Deutsche Post AG’s central bank accounts. Limiting market risk The Group uses both primary and derivative financial instruments to limit market risk. Interest rate risk is managed exclusively via swaps. Currency risk is hedged additionally using forward transactions, cross-currency swaps and options. We pass on most of the risk arising from commodity fluctuations to our customers and, to some extent, use commodity swaps to manage the remaining risk. The parameters, responsibilities and controls governing the use of derivatives are laid down in internal guidelines. Flexible and stable financing The Group covers its long-term financing requirements by means of equity and liabilities. This ensures our financial stability and also provides adequate flexibility. Our most important source of funds is net cash from operating activities. We also have a syndicated credit facility in a total volume of €2 billion that guarantees us favourable market conditions and acts as a secure, long-term liquidity reserve. The facility was extended in 2013 and renewed in the reporting year by one year and now runs until 2019. Moreover, there is an option to renew it for another year. The syndicated credit facility does not contain any covenants concerning the Group’s financial indicators. In view of our solid liquidity, it was not drawn down during the year under review. As part of our banking policy, we spread our business volume widely and maintain long-term relationships with the financial institutions we entrust with our business. In addition to credit lines, we meet our borrowing requirements through other independent sources of financing, such as bonds and operating leases. Most debt is taken out centrally in order to leverage economies of scale and specialisation benefits and hence to minimise borrowing costs. No bonds were issued in the reporting year. Further information on the existing bonds is contained in the Notes. Deutsche Post AG issues sureties, letters of comfort and guarantees Deutsche Post AG provides security for the loan agreements, leases and supplier contracts entered into by Group companies, associates or joint ventures by issuing letters of comfort, sureties or guarantees as needed. This practice allows better conditions to be negotiated locally. The sureties are provided and monitored centrally. Group’s credit rating improved Credit ratings represent an independent and current assessment of a company’s credit standing. Ratings are based upon a quantitative analysis and measurement of the annual report and appropriate planning data. Qualitative factors, such as industry-specific features and the company’s market position and range of products and services, are also taken into account. Management report 116 In September 2014, Moody’s Investors Service (Moody’s) raised our credit rating from “Baa1” to “A3” with a stable outlook. The decision was based upon the improved profitability of our Group. For 2015, Moody’s continues to forecast slight economic growth and is projecting a sustained improvement in the operating environment and a further increase in profitability for Deutsche Post DHL Group. Our credit quality as rated by Fitch Ratings has not changed from the rating of “BBB+” with a stable outlook. Deutsche Post DHL Group remains well positioned in the transport and logistics sector with these ratings. The following table shows the ratings as at the reporting date and the underlying factors. The complete and current analyses by the rating agencies and the rating categories can be found on our website. Agency ratings Rating factors Fitch Ratings Long-term: BBB+ Short-term: F2 Outlook: stable Moody’s Investors Service Long-term: A3 Short-term: P–2 Outlook: stable Rating factors Well-integrated business profile. Dominant position in the domestic mail and parcel market Strong global footprint in the EXPRESS, GLOBAL FORWARDING, FREIGHT and SUPPLY CHAIN businesses Improvements in the financial profile after the completion of the sale of Postbank shares Recovery of the express business’s profits and market share, offsetting the challenging macroeconomic environment Exposure to regulatory and litigation risks (i. e., EU antitrust and state aid investigations) Structural volume decline in the MAIL division due to secular changes in the industry (i.e., competition from electronic communication and digitalisation) High exposure to global market volatility through the DHL divisions Scale and global presence as the world’s largest logistics company Large and robust mail business in Germany Success in restoring profitability levels at the logistics activities and its mail business Moderate financial metrics, conservative financial policy and sound liquidity profile Exposure to global macroeconomic trends in the logistics businesses Structural decline of traditional postal services Liquidity and sources of funds As at the balance sheet date, the Deutsche Post AG had cash in the amount of €1.8 billion (previous year: €2.3 billion) at its disposal. A large portion of this is held directly by Deutsche Post AG. Most of the cash is invested centrally on the money market. These central short-term money market investments had a volume of €1.6 billion as at the balance sheet date. Details on the changes in financial liabilities and leases can be found in the Notes. Cash flow statement Deutsche Post AG’s cash flow statement is presented and discussed in the Notes. 117 Management report Net assets Deutsche Post AG balance sheet Total assets decreased to €29,104 million as at the balance sheet date (previous year €29,527 million). Non-current assets rose slightly from €16,517 million to €16,668 million. Disclosures on investments can be found in the preceding section. By contrast, current assets fell by €561 million. The decline is largely the result of lower securities investments of €399 million, a decrease in cash and cash equivalents to €510 million, and higher receivables and other assets (€349 million). Equity saw a slight decline from the prior-year figure of €11,618 million to €11,558 million in 2014. The net profit for 2014 of €887 million did not fully compensate for the €968 million in available net earnings from the previous year that was distributed to shareholders. Nonetheless, the equity ratio rose slightly year-on-year, from 39.3% to 39.7%. The ratio of equity to non-current assets was 69% (previous year 70%). Provisions rose slightly, increasing by €36 million year-on-year, due to higher provisions for pensions and similar obligations (€172 million) and lower other provisions (€113 million). Liabilities fell by €399 million to €12,602 million. This is mainly attributable to the decrease in liabilities to affiliated companies to €248 million. Further details on the balance sheet of Deutsche Post AG can be found in the Notes. Corporate Governance Statement We have made our Corporate Governance Statement available to investors on our website at dpdhl.com/de/investoren/corporate_governance/corporate_governance_bericht.html. Management report 118 DEUTSCHE POST SHARES Highly volatile equities markets The stock markets were extremely volatile in 2014. The DAX saw high levels of fluctuation between its annual low of 8,571 points on 15 October and its high of 10,087 points on 5 December. Volatility was similarly high on the EURO STOXX 50 as a result of geopolitical and monetary policy factors that gave rise to nervousness amongst investors. The stock markets registered significant price declines on a regular basis, above all due to the RussiaUkraine conflict, Middle East trouble spots and concerns regarding economic performance in the emerging economies. Falling oil prices and the EUR-USD exchange rate also contributed to uncertainty on the financial markets. Central banks all over the world attempted to counteract these trends by adopting expansive monetary policies. Thanks in particular to improved US economic indicators and hopes of additional stimulus from the European Central Bank, equities prices increased somewhat more significantly at the end of the year, which at least allowed the European stock markets to close the year with slight gains. The DAX ended the year 2014 at 9,805 points, a gain of 2.7%. The EURO STOXX 50 registered growth of 1.2% year-on-year. Deutsche Post shares: multi-year review 2008 2009 2010 2011 2012 2013 2014 Year-end closing price € 11.91 13.49 12.70 11.88 16.60 26.50 27.05 High € 24.18 13.79 14.46 13.83 16.66 26.71 28.43 Low € 7.18 6.65 11.18 9.13 11.88 16.51 22.30 Number of shares millions 1,209.0 1,209.0 1,209.0 1,209.0 1,209.0 1,209.0 1,211.21) Market capitalisation as at 31 December €m 14,399 16,309 15,354 14,363 20,069 32,039 32,758 Average trading volume per day shares 7,738,509 5,446,920 5,329,779 4,898,924 4,052,323 4,114,460 4,019,689 Annual performance including dividends % – 45.5 18.3 – 1.4 – 1.3 45.6 63.9 5.1 Annual performance excluding dividends % – 49.3 13.3 – 5.9 – 6.5 39.7 59.6 2.1 0.81 0.91 0.95 1.19 0.88 0.86 0.94 € – 1.40 0.53 2.10 0.96 1.367) 1.73 1.71 € 1.60 – 0.48 1.59 1.96 – 0.17 2.47 2.51 – 8.5 25.5 6.0 12.4 12.2 7) 15.3 15.8 7.4 – 28.1 8.0 6.1 – 97.6 10.7 10.8 725 725 786 846 846 968 1,0308) – 112.6 30.9 72.7 51.6 46.3 49.78) Beta factor2) Earnings per share3) Cash flow per share4) Price-to-earnings ratio 5) Price-to-cash flow ratio4), 6) Dividend €m Payout ratio % Dividend per share € 0.60 0.60 0.65 0.70 0.70 0.80 0.858) Dividend yield % 5.0 4.4 5.1 5.9 4.2 3.0 3.1 Increase due to the operation of a bonus programme for executives Based on consolidated net profit after deduction of non-controlling interests 5) Year-end closing price/ earnings per share 7) Adjusted to reflect after applying IAS 19 R Three-year beta; Source: Bloomberg Cash flow from operating activities 6) Year-end closing price/cash flow per share 8) Proposal 1) 2) 3) 4) 119 Management report Peer group comparison: closing prices 30 Sept. 2014 31 Dec. 2014 +/– % 31 Dec. 2013 31 Dec. 2014 +/– % Deutsche Post DHL EUR 25.39 27.05 6.5 26.50 27.05 2.1 PostNL EUR 3.42 3.10 -9.4 4.15 3.10 -25.3 TNT Express EUR 5.01 5.54 10.6 6.75 5.54 -17.9 FedEx USD 161.45 173.66 7.6 143.77 173.66 20.8 UPS USD 98.29 111.17 13.1 105.08 111.17 5.8 Kuehne + Nagel CHF 120.60 135.30 12.2 117.10 135.30 15.5 Share price performance € 30 Closing price: € 27.05 29 28 27 26 25 24 23 22 21 20 31 December 2013 Deutsche Post 1) 31 March 2014 EURO STOXX 50 1) 30 June 2014 30 September 2014 31 December 2014 DAX1) Rebased to the closing price of Deutsche Post shares on 31 December 2013 Deutsche Post shares register positive trend Despite the uncertainties on the equities markets, Deutsche Post shares closed 2014 with an overall gain. The shares recorded their greatest price increase at the start of the year after publication of the figures for 2013. On 2 April, the shares benefited from the positive response to presentation of our Strategy 2020 to reach a new all-time high of €28.43. However, the share price could not withstand the generally negative market trend as the year progressed. From the middle of the year Deutsche Post shares declined, reaching an annual low of €22.30 on 15 October 2014. In view of the sound third-quarter figures and an overall positive market trend, however, the shares subsequently made up for most of that loss. Price levels were impacted positively by Moody’s credit rating upgrade from “Baa1” to “A3” in September. With a closing price of €27.05, our shares ended the year up 2.1% year-on-year, thus charting similar progress to the DAX (up 2.7%) and the EURO STOXX 50 (up 1.2%). The shares generated a gain of 5.1% on a total return basis, i.e., including the dividend per share. Average daily Xetra trading volumes remained just below the prior-year level at 4.0 million shares. Management report 120 Majority of analysts give shares a “buy” rating At the close of 2014, 19 analysts issued a “buy” recommendation on our shares, which is one more than the year before. The number of “hold” ratings remained the same, however, at 14. Four analysts gave a “sell” recommendation – one more than in the prior year. The average price target increased from €26.13 to €26.92 during the year. Shareholder structure1) Shareholder structure by region1) 13.7% USA 21.0% KfW-Bankengruppe 16.3% UK 1) 79.0% Free Float 65,6% Institutional investors 13.4% Private investors As at: 31 December 2014. 24.8% Other 45.2% Germany 1) As at: 31 December 2014. Free float remains the same The investment share of our largest investor – KfW Bankengruppe – remains at 21.0% (previous year: 21.0%). As a result, the free float also remained unchanged at 79.0%. The share of our stock held by private investors rose to 13.4% (previous year: 11.2%). In terms of the regional distribution of identified institutional investors, the highest percentage of shares (16.3 %) continues to be held in the UK (previous year: 14.8%). The share of US investors decreased to 13.7% (previous year: 13.8%) and that of institutional investors in Germany to 10.8% (previous year: 12.3%). Our 25 largest institutional investors hold a total of 36.6% of all issued shares (previous year: 30.5%). Recognition for investor relations work We held a total of 474 individual and group meetings with more than 700 investors advantage of numerous local investor events to cultivate our base of private investors in Germany. Key topics of discussion in the PosteCommerce-Parcel division revolved around medium-term strategic issues and the growth potential of e-commerce activities. In the Express division, focus was upon the strong performance of volumes and margins. Investor talks relating to the Global Forwarding, Freight division concentrated on the fluctuating market conditions and the strategic NFE project. At the Group level, cash flow was an important topic for our investors. We presented our Strategy 2020 at a Capital Markets Day in April and in November we held a Capital Market Tutorial Workshop in London at which the focus of attention was the Supply Chain division. This event was dedicated specifically to implementing Group strategy at the divisional level. We plan to continue holding tutorial workshops in the future to give investors a closer look at our daily activities as well as the strategic projects being carried out by the individual divisions. Our investor relations activities received several awards from the renowned IR Magazine in the reporting year. In a survey of 700 analysts and fund managers from 23 countries, our IR team was ranked 18th in the Global Top 50 and 8th in the European Top 100. In addition, our IR activities were regarded as the Best in Sector. 121 Management report NON-FINANCIAL FIGURES Deutsche Post DHL Group not only wants to be an attractive investment for shareholders, it also wants to become the employer of choice for employees and the provider of choice for customers. Our performance in the areas of HR, diversity, health management, occupational safety, service and quality play a key role in this endeavour. With programmes in the areas of environmental protection, disaster management and education, the Group is also committed to social responsibility. Employees Human resources supports corporate strategy In accordance with Strategy 2020, Human Resources is focusing its activities even more intensely on our core business. We want to secure the best team at competitive costs. To do so, we have to find the right talent based upon the specific needs of our business units, build relationships with them and tailor their professional development. Our Groupwide Certified initiative, which was extended to also cover our Human Resources staff in the reporting year, plays a key role in these efforts. As at the end of 2014, 3,565 participants had undergone courses taught exclusively by our own staff. Employee Opinion Survey sees positive trend continue The results of our annual Group-wide Employee Opinion Survey are indicators relevant for internal management that help us to foster employee commitment with appropriate activities. As in the previous year, 77% of our employees participated. The trend remained positive for the majority of the areas evaluated. Particular attention is always paid to employee engagement and to how employees evaluate their managers under the key performance indicator Active Leadership, which is tied to management bonuses. In keeping with the spirit of our GoGreen environmental protection programme, the survey was largely conducted electronically: 55% of the questionnaires were completed online. Selected results from the Employee Opinion Survey % 2013 2014 Response rate 77 77 KPI Active Leadership 70 71 KPI Employee Engagement 72 72 Another slight increase in number of employees As at 31 December 2014, we employed 145,620 full-time equivalents, 0.9% more than in the previous year. New staff has been hired for the growing parcel business in Germany in particular. Management report 122 Number of employees 1. C alculated as full-time employees (excl. trainees) Total as at 31 Dec. thereof by division: Post-eCommerce-Parcel Other 2. T otal workforce (excl. trainees) Total as at 31 Dec. thereof Salaried employees and hourly workers Civil servants 3. Average for the year (excl. trainees) 31 Dec. 2013 31 Dec. 2014 Change in % 144,388 145,620 0.9 139,393 140,742 1.0 4,995 4,878 -2.3 171,569 173,055 0.9 132,319 136,268 3.0 39,250 36,787 -6.3 172,367 171,685 -0.4 Staff costs exceed prior-year level At €7.360 million, staff costs exceeded the adjusted prior-year level (€7.182 million). Compensation is performance-based We offer our employees compensation that is based upon responsibilities and performance, is in line with our corporate objectives and creates long-term incentives. Compensation always depends upon national laws, local market conditions and, where applicable, existing collective agreements. We aim to offer competitive pay to our staff in all fields. Moreover, we provide defined benefit or defined contribution retirement plans in many countries. In order to ensure a fair and balanced compensation structure within our company, we have introduced systems to rate positions in a number of areas. The rating is based upon job category and responsibilities – and is not tied to the personal traits of the employee. Forward-looking Human resources activities making a difference The Generations Pact, concluded between Deutsche Post AG and the trade unions in 2011, continues to be well received by our workforce. As at the end of 2014, 2,323 employees had gone into partial retirement and 18,788 had set up a working-time account. Legislators are currently laying the necessary foundations so that we can offer our civil servants a comparable instrument for age-based working solutions. With strategic workforce managenemt, we aim to accurately meet our staff requirements for the long term. To this end, we developed an analysis and planning instrument as early as 2011 that gives our company units specific recommendations for implementing their business objectives. This methodology was developed further in the reporting year to allow more flexible use. With the help of this instrument, we were able to establish a Talent Roadmap for Supply Chain in Latin America, for example, which will play a significant role in the achievement of our ambitious growth targets in this region. 123 Management report Group apprenticeship schemes Deutsche Post DHL Group, worldwide1) Developing and fostering in stages We have established a training system to develop and foster our employees at all levels. As part of cross-func- 5.5% Warehousing logistics specialists 5.6% Duale Hochschule students 6.8% Forwarding and logistics services specialists tional and cross-divisional programmes, our executives discuss how they can use their management style to contribute even more towards implementing our Group strategy. As at the end of 2014, 1,557 executives had taken part in the first generation of the training course. In the reporting year, 62 top executives completed the second generation of our leadership programme and 32.8% Other apprenticeships the next executive levels will follow in 2015 and 2016. Further training and talent management are having a 49.3% Courier, express and postal services specialists positive effect on the internal placement rate for upper and middle management, which was 93.9% in the reporting year (previous year: 90.3%). Of these 11.8% (previous year: 11.0%) were cross-divisional. 1) Number of apprentices, annual average: 5,089 Our now Group-wide Certified initiative is based upon the Express division’s Certified International Specialist programme and will now be extended out to all employees across the Group. The course programme is modular in nature and widely diversified so that all employees can receive training and certification based upon their specific needs. We thus encourage employee commitment and cultural change. Deutsche Post DHL Group is one of the companies that provides the most opportunities for apprentices in Germany. We develop and qualify our junior employees in more than 20 state-accredited apprenticeship schemes and dualstudy programmes. In the reporting year, we offered 1,913 junior employees an apprenticeship or study opportunity; in 2015, we will increase this offer to 2,375. Gender distribution in management1) 2014 Diversity as a success factor 19.3% Women Diversity is not only integral to our corporate values, it is also considered as a factor for success and a competitive advantage. In 2014, our Diversity Council took up its mandate. Made up of senior executives, the Council discusses the further alignment of Diversity Management within the Group and introduces 80.7% Men the topic in their departments. Furthermore, we held, amongst other things, a global Diversity Day and trained a large number of executives. In 2015, we shall offer training as e-learning modules in multiple langu- 1) Based on upper and middle management. ages on our company-wide training platform. As at 31 December 2014, the proportion of women in executive positions worldwide was 19.3% (previous year: 19.6%). In order to increase the proportion of women in management positions we have undertaken various measures, which include a system of key indicators, professional development programmes for female junior employees, a variety of women’s networks and options to improve work-family balance. Management report 124 Work-family balance1) Headcount 2013 2014 State-regulated parental leave 1,579 1,431 146 148 of which women 1,433 1,283 Unpaid holiday for family reasons 1,966 1,797 63,169 64,511 36.1 36.6 of which men Part-time employees2) Share of part-time employees (%) Includes employees of Deutsche Post AG. Excludes employees in the release phase of partial retirement. 3) Prior-period amount adjusted due to a change in the basis for calculation. 1) 2) The average annual employment rate of people with disabilities was 9.1 % at Deutsche Post AG in 2014, again well above the national average in the German private sector (4.1% in 2012, source: Bundesagentur für Arbeit (German federal employment agency)). Employees with disabilities1) 1) 2) Employees with disabilities2) Headcount Employment rate % 2012 2013 2014 13,740 14,170 14,741 8.6 8.7 9.1 Deutsche Post AG employees. In accordance with section 80 of German Social Code IX. Health and safety Comprehensive health concept The World Health Organization (WHO) defines health as mental, physical and social well-being. In accordance with this definition, our health and safety strategy aims to strengthen the health of our staff primarily through prevention. It also involves workplace design, corporate culture and supporting the entire community. In 2014, we analysed prevention requirements in several Illness rate1) 2014 projects and consolidated our international co-operation 8.6% in the field of health promotion. Notable Group health initiatives were recognised again with awards – in Germany alone, up to 40,000 such initiatives take place in our 2013 1) All organisational units in Germany. 8.4% facilities every year. At 8.6% the illness rate in Germany for 2014 was up slightly on the prior-year figure (8.4 %). 125 Management report Occupational safety in focus We rely on training and prevention, both to avoid risks and to design a safe and healthy working environment for our employees. To this end, we have developed and introduced activities to increase road safety and prevent accidents. Employees are made aware of common safety hazards through practical exercises such as driving vehicles or climbing stairs. Occupational safety1) Number of workplace accidents 2) 2013 adjusted 2014 15,823 15,808 86 87 359,781 349,364 22.7 22.1 2 1 Accident rate (number of accidents per 1,000 employees per year) Number of working days lost due to accidents (calendar days) Working days lost per accident Number of fatalities due to workplace accidents 1) 2) Includes employees of Deutsche Post AG. As at 8 January 2015. Subject to change if later reports received. Accidents when at least one working day is lost, including accidents on the way to and from work. Corporate responsibility Linking profitability to sustainability Corporate responsibility is a key element of our Group’s strategy. It is codified in our Code of Conduct, which is guided by the principles of the Universal Declaration of Human Rights, the United Nations (UN) Global Compact, the International Labour Organisation (ILO) convention and the OECD guidelines for multinational companies. We wish to run our business responsibly, develop sustainable solutions for our customers and also leverage our logistics expertise as well as our global presence to address social transformation. In a Group-wide network regarding issues of Responsible Business Practice, we co-ordinate the on-going dialogue with our stakeholders, which we strengthened in the reporting year. This dialogue ensures that our stakeholders’ requirements as regards social and environmental issues are taken into account appropriately and that our business is systematically aligned accordingly. The goal is to link profitability to sustainability. As part of our Corporate Citizenship efforts we also transfer our expertise in transport and logistics to our social commitment. We are committed to educational and professional development, provide logistical support in the wake of natural disasters and support local environmental protection and aid projects. In the reporting year, we evaluated all Corporate Citizenship-related investments in accordance with the LBG model for the first time and are thus fulfilling the assessment base for corporate community investment. Our Group-wide environmental management is based upon the value proposition of shared value. With measures to increase CO2 efficiency as well as environmentally friendly GoGreen products we fulfil our responsibility towards the environment and society, create added value for our customers whilst strengthening our market position. Management report CO2e emissions, 2014 126 Greenhouse gas emissions almost constant We aim to reduce our dependency upon fossil fuels, improve our CO2 efficiency and lower costs. We have Total: 5.67 million tonnes 1) anchored these goals throughout the entire Group with our GoGreen environmental protection programme. Our “green” products and services also help customers achieve their own environmental targets whilst con13% Real estate currently opening up new business opportunities for the company. By the year 2020, we intend to improve 20% Road transport 67% Air transport the CO2 efficiency of our own operations and those of our subcontractors by 30% compared with 2007. We quantify our greenhouse gas emissions based upon the GHG Protocol Corporate Standard and DIN EN 16258; those for our European air freight activities are 1) Scopes 1 und 2 also calculated in accordance with the requirements of the European Union Emissionsenvironment must be disclosed in the form of CO2 equivalents (CO2e). In 2014, our direct (Scope 1) and indirect (Scope 2) greenhouse gas emissions amounted to 5.67 million tonnes of CO2e (previous year, adjusted: 5.62 million tonnes of CO2e). This figure reflects the fuel consumption of our fleet and energy consumption in our buildings. The increase in emissions from the above-average performance in our Express division was offset largely by lower emissions in the other divisions. Overall, emissions increased slightly by 0.9%. As in the previous year, we avoided 0.45 million tonnes of CO2e by using electricity from renewable sources. Our energy consumption for buildings and equipment decreased by 4.3%. Using our expertise and network to serve the community As part of a public-private partnership, we support the UN in disaster management free of charge through our GoHelp Group programme. Our logistics experts hold multi-day workshops known as Get Airports Ready for Disaster (GARD) to train the personnel at airports selected in conjunction with the UN. The workshops include an on-site risk analysis as well as the development of action plans to increase the capacity and efficiency of the airports in the event of disasters. In 2014, seven workshops were held at airports in the Dominican Republic, Jordan, Peru, the Philippines and Sri Lanka. Two refresher courses took place in Armenia and Peru. Our Disaster Response Teams provide on-site, emergency assistance when disaster strikes. The teams are part of a worldwide network of more than 400 volunteer logistics specialists who can be deployed to a disaster area within 72 hours of receiving the call from the UN. Once on-site, they support relief organisations by taking over airport logistics. In the reporting year, teams were deployed to Chile and Panama. As one of the world’s largest employers, we want to improve the education and employability of socially disadvantaged children and young people. To this end, we co-operate with two global partners – Teach For All and SOS Children’s Villages – as part of our GoTeach Group programme. In the reporting year, we supported organisations in 31 countries in Africa, Asia, Europe and Latin America. We entered into new partnerships with SOS Children’s Villages in the Dominican Republic, El Salvador, Haiti, Indonesia, Columbia, Lithuania, Mauritius, Paraguay, Swaziland and Thailand. Our co-operation with this organisation was extended for three years in 2014. We are also now involved with Teach For All in Ecuador. 127 Management report We foster the voluntary work of our employees with Global Volunteer Day, in which around 108,000 employees (previous year: around 100,000) took part during the reporting year, and the Living Responsibility Fund. The We Help Each Other (WHEO) relief fund enables employees to donate money for colleagues in need. Significant improvement in sustainability ratings Investors and analysts on international capital markets monitor and evaluate how sustainable a company’s business is. In the reporting year, we improved significantly in the most well-known ratings. Our most important achievements were our readmission to the DJSI World and DJSI Europe indices, being awarded the RobecoSAM Bronze Class and our inclusion in the STOXX Global ESG Leaders index. In addition, our sustainability was validated in the FTSE4Good and MSCI indices, receiving the top “AAA” ranking from MSCI. We were ranked third amongst 134 companies by the leading sustainability research company Sustainalytics. Moreover, we received another very good ranking in the CDP Global 500 Climate Disclosure Leadership Index. Please see our Corporate Responsibility Report for additional results. Procurement Group’s procurement expenditure increased Deutsche Post AG is fully integrated in Deutsche Post DHL’s Corporate Procurement function. In the year under review, the Group centrally purchased goods and services with a total value of around €10.3 billion (previous year: €9.4 billion). Procurement helps the divisions to reduce expenditure and make cost-effective investments. In order to expand capacities in the parcel network in Germany, Procurement supported the Post-eCommerce-Parcel division with the selection and order placement of sorting solutions at 34 locations. Furthermore, sorting system components were retrofitted and replaced. New maintenance and spare parts supply contracts were drawn up for 33 parcel centres, which will allow us to save costs, increase transparency and work more efficiently in the future. Procurement organisation works closely together Procurement is a centralised function in the Group. Corporate Category Management comprises three Global Sourcing departments which work closely with the four procurement regions. All functions report to the head of Corporate Procurement. Our purchasing operations are pooled in regional centres at six locations. Procurement considers environmental aspects When purchasing products and services, Procurement works closely together with those responsible for the various product categories and regions in order to take environmental aspects into consideration. Deutsche Post DHL Group obtains up to 60% of its electricity from renewable sources and works closely with its business partners to help them achieve their environmental targets. This includes the use of energy efficient lighting, digital measuring devices, co-generation heat and power plants and heat-reflective wall paints. In the reporting year, we also modernised our operational vehicle fleet. A total of 11,682 emissions-efficient Euro class 5 and 6 vehicles were put into operation in Germany and 1,864 company cars were ordered in these two Euro classes. In addition, we purchased 60 electric vehicles, which are currently being tested on delivery routes. Individual projects are described in our Corporate Responsibility Report. Procurement systems further expanded The use of IT applications to procure goods and services more efficiently increased again in the reporting year. For instance, our electronic ordering system “GeT” is now available in the 48 countries with the highest procurement rates and further roll-out in other countries is also planned. The IT systems used for purchasing are currently being updated and positioned on a standard platform. This ensures that all information about a supplier is stored in one place – from determining demand quantities to automated tenders and supplier ratings. Management report 128 Simplifying and standardising supplier management We continuously review whether our suppliers comply with the ethical and environmental standards set forth in our Code of Conduct. In the reporting year, we simplified and standardised these procedures in line with the criteria in the anti-corruption and competition compliance policy. Consequently, the self-assessment for suppliers, business partners, subcontractors, joint venture partners, representatives, agents and consultants were updated in close co-operation with the Corporate Compliance Office and all associated units. In addition to the self-assessment initiative, we now require additional evidence which gives us objective, verifiable supplier ratings. Customers and quality Innovative technology translates into competitive advantage in the mail and parcel business. We operate a first-class, efficient and environmentally friendly nationwide transport and delivery network in Germany consisting of 82 mail centres and 33 parcel centres that process 64 million letters and in excess of 3.4 million parcels each working day. In the reporting year, the high level of automation in our mail business, which exceeds 90%, saw a further slight increase. In our parcel network, we have increased our overall sorting capacity by 50% since the launch of our Parcel 2012 Production Concept by upgrading existing facilities. Additional parcel centres are currently under construction. Our customers rate the quality of our services based on whether posted items reach their destinations quickly, reliably and undamaged. We again achieved excellent results in letter transit times within Germany: according to surveys conducted by Quotas, a quality research institute, 94% of the letters posted during our daily opening hours or before final collection are delivered to their recipients the next day. This places us far above the legal requirement of 80%. In order to ensure this level of quality in the long term, our quality management is based on a system that is certified each year by TÜV NORD, a recognised certification and testing organisation. Transit times for international letters are determined by the International Post Corporation. Here, we rank amongst the top postal companies. In the parcel business, items usually reach their recipients the next working day. This is based on parcels that were collected from business customers and then delivered the next day. Our internal system for measuring parcel transit times has been certified by TÜV Rheinland since 2008. The German consumer organisation Stiftung Warentest declared DHL the winner of its parcel delivery services test on account of our outstanding transit time, damagefree deliveries, fair working conditions and compliance with environmental standards. E-POST has established itself in the digital communication market, and in 2014 we expanded its portfolio. Companies of all sizes can send items directly from their own company software either digitally or by conventional post. Private customers can receive their mail digitally on their computers or mobile devices, are able to securely store their documents and pay invoices online. The average weekly opening time of our 29,000-plus sales points was 55 hours in the reporting year (previous year: 55 hours). The annual survey conducted by Kundenmonitor Deutschland, the largest consumer study in Germany, also showed a high acceptance of our exclusively partner-operated retail outlets: 91% of customers were satisfied with our quality and service (previous year: 91%). In addition, impartial mystery shoppers from TNS Infratest tested the postal outlets in retail stores around 38,000 times over the year. The results showed that 94.5% of customers were served within three minutes. Another central characteristic of the quality of our products is environmental protection. We employ a TÜV NORD-certified environmental management system in our mail and parcel businesses in Germany. Our GoGreen products offer private and business customers climate-neutral shipping options. Moreover, we operate one of the largest electric vehicle fleets in the world, comprising over 200 vehicles. Furthermore, we use innovative technologies in our buildings and operating facilities, such as LED s, and we have also increased our use of renewable energies. 129 Management report Brands Brands and business units Group Divisions Deutsche Post DHL Group Post-eCommerce-Parcel Express Global Forwarding, Freight Supply Chain Brands Brand architecture updated As of the publication of this report, we begin operating under the name Deutsche Post DHL Group. This change is intended to better distinguish our brands, Deutsche Post and DHL, from our Group name and to elevate the structure of our various divisions and brands. As part of renaming the Post-eCommerce-Parcel division, we have also adjusted the brand architecture. DHL’s brand value rising sharply According to independent studies, the strength of our brand continued to grow in the reporting year. The market research institute Millward Brown, for example, which publishes the BrandZ™ Top 100 Most Valuable Global Brands each year, valued DHL’s brand at US$13.7 billion (previous year: US$8.9 billion), moving the company up 25 places to 73rd on the list. The study looks at financial figures as well as market and consumer research data. Interbrand, an international brand consultancy, listed DHL in its Best Global Brands ranking for the first time. We were ranked 81st out of 100 companies with a brand value of US$5.1 billion, making us the highest ranking newcomer in 2014. In total, we invested around €391 million (previous year: €341 million) into building and expanding our brands internationally in the reporting year. Deutsche Post is the brand of the football world champions Sports sponsorships strengthen people’s emotional ties with the Deutsche Post brand, which is why we are involved with the DFB cup and the German national teams in partnership with the Deutsche Fußball-Bund (DFB – German football federation). During the 2014 FIFA World Cup Brazil™, we ran an attention-grabbing multimedia brand campaign. Furthermore, in co-operation with the DFB, we have been co-providers of a new national amateur football platform – www.fussball.de – since mid-2014. We have also continued our sponsorship of the Deutsche Tourenwagen Masters (DTM – German Touring Car Masters) race series as well as our partnership with FC Bayern Munich’s federal league basketball team. Since the end of 2014, we have increased our brand presence in winter sports as well: the sleds and suits of the athletes of the Bob- und Schlittenverbands (German bobsleigh, luge and skeleton federation) are now designed to incorporate the Deutsche Post brand. Furthermore, on 15 October 2014, the well-known Königssee bob-sleigh, luge and skeleton track became Deutsche Post Eisarena Königssee. DHL showcases a new brand look We want our customers to associate more strongly with the DHL brand and have carefully developed our corporate design with that goal in mind. Our new look is more dynamic and versatile; optimised for online channels it refrains from graphically highlighting the DHL brand areas. Management report 130 International events rely on DHL logistics As the global logistics partner of Formula1™, the Formula E Championship, IMG Fashion Weeks, Manchester United and other events, we have showcased the DHL brand to the public and the media in connection with 328 events in 44 countries in the reporting year. At the beginning of 2014, DHL also began handling event logistics for the world touring live show of Canada’s Cirque du Soleil. Moreover, since August 2014, DHL has been a platinum sponsor of FC Bayern Munich football club. POST-BALANCE-SHEET DATE EVENTS DHL Delivery GmbH creates new jobs In order to secure the increased demand for labour as a result of continued sustained growth in the parcel business, Deutsche Post DHL Group has founded numerous regional companies under the umbrella of DHL Delivery GmbH. The goal is to create up to 10,000 new positions by 2020. Staff working in the new companies shall be employed in line with the regionally applicable collective terms and conditions for the forwarding and logistics sector. During the recruitment process, favor will be given to Deutsche Post AG employees on a fixed-term contract which is soon to expire. Employees will be offered a permanent employment contract. OPPORTUNITIES AND RISKS Overall Board of Management assessment of opportunity and risk situation No foreseeable risk to the Group Identifying opportunities and risks – and swiftly capitalising upon or counteracting them – is an important objective for our Group. This is why we already account for the anticipated impact of potential events and developments in our current business plan. The opportunities and risks reported here represent additional potential deviations from the Group’s projected earnings. In consideration of our current business plan, the Group’s overall opportunity and risk situation has not changed significantly compared with last year. No new risks have been identified that could have a potentially critical impact on the Group’s result. Based on the Group’s early warning system and in the estimation of its Board of Management, there were no identifiable risks for the Group in the current forecast period which, individually or collectively, cast doubt upon the Group’s ability to continue as a going concern. Nor are any such risks apparent in the foreseeable future. The assessment of a stable to positive outlook is moreover reflected in the Group’s credit ratings. As Deutsche Post AG, due to financing commitments, guarantees, direct and indirect investments in its subsidiaries as well as other factors, is highly interlinked with the Deutsche Post DHL Group companies, its opportunity and risk position greatly depends on the opportunity and risk situation of Deutsche Post DHL Group. In this respect, the overall Board of Management assessment of the opportunity and risk situation also summarises the opportunity and risk position of Deutsche Post AG. 131 Management report Opportunity and risk management processes Uniform reporting standards for opportunity and risk management As an internationally operating logistics company, we are faced with numerous changes. Our aim is to identify the resulting opportunities and risks at an early stage and take the necessary measures in the specific areas affected in due time to ensure that we achieve a sustained increase in enterprise value. Our Group-wide opportunity and risk management system facilitates this aim. Each quarter, managers estimate the impact of future scenarios, evaluate opportunities and risks in their departments and present planned measures as well as those already taken. Queries are made and approvals given on a hierarchical basis to ensure that different managerial levels are involved in the process. Opportunities and risks can also be reported at any time on an ad hoc basis. Our early identification process links the Group’s opportunity and risk management with uniform reporting standards. We continuously improve the IT application used for this purpose. Furthermore, we use a Monte Carlo simulation for the purpose of aggregating opportunities and risks in standard evaluations. This stochastic model takes the probability of occurrence of the underlying risks and opportunities into consideration and is based on the law of large numbers. From the distribution function of each individual opportunity and risk one million randomly selected scenarios – one for each opportunity and risk – are combined. The resulting totals are shown in a graph of frequency of occurrence. The following graph shows an example of such a simulation: Monte Carlo simulation Frequency of occurrence in one million simulation steps (incidence density) Bandwidth with 95 % probability – aa € m + bb € m + zz € m Deviation from planned EBIT Planned EBIT Most common value in one million simulation steps (“mode”) “Worse than expected“ “Better than expected” Management report 132 Opportunity and risk management process 2. Aggregate and report 1. Identify and assess Review Assess Supplement and change Define measures Aggregate Analyse Identify Report Internal auditors review processes 5. Control 3. Overall strategy/ risk management/compliance Determine Review results Manage Review measures 4. Operating measures Monitor early warning indicators Plan Implement Divisions Opportunity and risk-controlling processes Board of Management Internal auditors The most important steps in our opportunity and risk management process are: 1. Identify and assess: Opportunities and risks are defined as potential deviations from projected earnings. Managers in all divisions and regions provide an estimate of our opportunities and risks on a quarterly basis and document respective actions. They use scenarios to assess best, expected and worst cases. Each identified risk is assigned to one or more managers, who assess it, monitor it, specify possible procedures for going forwards and then file a report. The same applies to opportunities. The results are compiled in a database. 2. Aggregate and report: The controlling units responsible collect the results, evaluate them and review them for plausibility. If individual financial effects overlap, they are noted in our database and taken into account when compiling them. After being approved by the department head, all results are passed on to the next level in the hierarchy. The last step is complete when Corporate Controlling reports to the Group’s Board of Management on significant opportunities and risks as well as on the potential overall impact each division might experience. For this purpose, opportunities and risks are aggregated for key organisational levels. We use two methods for this. In the first method, we calculate a possible spectrum of results for the divisions and add the respective scenarios together. The totals for “worst case” and “best case” indicate the total spectrum of results for the respective division. Within these extremes, the total “expected cases” shows current expectations. The second method makes use of a Monte Carlo simulation, the divisional results of which are regularly included in the opportunity and risk reports to the Board of Management. 3. Overall strategy: The Group Board of Management decides on the methodology that will be used to analyse and report on opportunities and risks. The reports created by Corporate Controlling provide an additional regular source of information to the Board of Management for the overall steering of the Group. 4. Operating measures: The measures to be used to take advantage of opportunities and manage risks are determined within the individual organisational units. They use cost-benefit analyses to assess whether risks can be avoided, mitigated or transferred to third parties. 5. Control: For key opportunities and risks, early warning indicators have been defined that are monitored constantly by those responsible. Corporate Internal Audit has the task of ensuring that the Board of Management’s specifications are adhered to. It also reviews the quality of the entire opportunity and risk management operation. The control units regularly analyse all parts of the process as well as the reports from Internal Audit and the independent auditors with the goal of identifying potential for improvement and making adjustments where necessary. 133 Management report Internal accounting control and risk management system (disclosures required under section 289 (5) of the Handelsgesetzbuch (HGB – German Commercial Code) and explanatory report Deutsche Post uses an internal accounting control system to ensure that accounting adheres to generally accepted accounting principles. This system is intended to make sure that statutory provisions are complied with and that both internal and external accounting provide a valid depiction of business processes in figures. All figures are to be entered and processed accurately and completely. Accounting mistakes are to be avoided in principle and any assessment errors that may occur uncovered promptly. The risk and control system design comprises organisational and technical measures that extend to all organizational units in the Company. Centrally standardised accounting guidelines ensure that financial reporting standards in accordance with the German Commercial Code (HGB) are applied in a uniform manner throughout the Company. A central chart of accounts specifies the items relevant to bookkeeping. Account assignment guidelines provide extensive additional rules. The change process is computer driven. Changes are recorded in the intranet, which ensures constant access by the users. The responsible organisational units are provided with detailed plans of activities, instructions and schedules for the year-end closing process. Deutsche Post’s primary accounting functions are handled by the Accounting SSC (Shared Service Center) in Cologne. Principally, the following departments have been established for these functions: General Ledger, Accounting for Affiliated Companies, Master Data/Duty, Accounts Payable, Accounts Receivable, Cost Accounting Solutions & Services, Business Process Optimization, Business Intelligence Services and Global Treasury Accounting. Transactions relevant to accounting are processed by computer at Deutsche Post AG. To this end, Deutsche Post uses the services of T-Systems Enterprise Services GmbH (T-Systems), a subsidiary of Deutsche Telekom AG. In addition to running applications, it also provides emergency support service in a standby centre. Annual IT reviews are conducted at T-Systems by an independent German auditing firm. The content and results of the audit are documented in writing in an ISAE3402 certification. For IT application development, and care and maintenance of systems relevant to accounting, Deutsche Post uses the services of its subsidiary, Deutsche Post IT Service GmbH. The application systems used are standard solutions from SAP AG. In financial accounting, SAP applications are used in particular. Other components of our control system include automatic plausibility reviews and system validations of the accounting data. In addition, manual checks are carried out regularly at a decentralised level by those responsible locally and at a central level by Corporate Accounting & Controlling, Corporate Internal Audit & Security, Corporate Taxes and Corporate Finance. Over and above the aforementioned internal accounting control system and risk management structures, Corporate Internal Audit is an essential component of the Group’s controlling and monitoring system. Using risk-based auditing procedures, Corporate Internal Audit examines the processes related to financial reporting and reports its results to the Board of Management on a regular basis. Upstream and downstream checks and analyses of the reported data are performed under chronological aspects. If necessary, we call in outside experts, for instance, in the case of pension provisions. Finally, the Company’s standardised process for preparing financial statements using a centrally administered financial statements calendar guarantees a structured and efficient accounting process. Reporting opportunities and risks Identifying opportunities and risks – and swiftly capitalising upon or counteracting them – is a key objective for our Group. This is why we account for the anticipated impact of potential events and developments in our current business plan as well as in our revenue and earnings projection. In the following we primarily report those risks and opportunities which, from the current standpoint, could have an additional significant, potentially positive or negative, impact during the current forecast period. Management report 134 We assess opportunities and risks based on their probability of occurrence and impact. Subsequently, we distinguish between opportunities and risks of low, medium and high relevance. We characterise opportunities and risks of medium and high relevance as significant. The opportunities and risks described here are not necessarily the only ones the Group faces or is exposed to. Our business activities could also be influenced by additional factors of which we are currently unaware or which we do not yet consider to be material. Opportunities and risks are identified and assessed decentrally at Deutsche Post DHL Group. Reporting on possible deviations from projections, including latent opportunities and risks, occurs primarily at the country or regional level. In view of the degree of detail provided in the internal reports, decentrally reported opportunities and risks are combined into categories below for the purposes of this report. It should be noted that the underlying individual reports – with the exception of those on the world economy and global economic output – usually exhibit a zero to minimal correlation. It is rather unlikely that a number of major opportunities or risks in a single category or across categories would occur systematically at the same time. Unless otherwise specified, a low relevance is attached to individual opportunities and risks within the respective categories and in the forecast period under observation (2015). With respect to opportunities and risks arising from possible legal proceedings or those already underway, we generally refrain from making an assessment to avoid affecting our position in the proceedings. The opportunities and risks generally apply for all divisions, unless indicated otherwise. Categories of opportunities and risks Opportunities and risks arising from political, regulatory or legal conditions Some risks arise primarily from the fact that the Group provides some of its services in a regulated market. A large number of postal services rendered by Deutsche Post AG and its subsidiaries (particularly the Post-eCommerce-Parcel division) are subject to sector-specific regulation by the Bundesnetzagentur (German federal network agency) pursuant to the Postgesetz (PostG – German Postal Act). The Bundesnetzagentur approves or reviews prices, formulates the terms of downstream access and has special supervisory powers to combat market abuse. On 25 January 2012, the European Commission issued a ruling on the formal investigation regarding state aid that it had initiated on 12 September 2007. In its review, the European Commission determined that Deutsche Post AG was not overcompensated for providing universal services between 1989 and 2007 using state resources. It also did not find fault with the state guarantees for legacy liabilities. By contrast, in its review of funding for civil servants’ pensions, the European Commission concluded that illegal state aid had, in part, been received. It said that the pension relief granted to Deutsche Post AG by the Bundesnetzagentur during the price approval process led to Deutsche Post AG receiving a benefit, which it must repay to the Federal Republic of Germany; in addition, it must also be ensured that no benefits are received in the future which could be considered illegal state aid. The Commission furthermore stated that the precise amount to be repaid was to be calculated by the Federal Republic. In a press release, the European Commission had referred to an amount of between €500 million and €1 billion. Deutsche Post AG is of the opinion that the Commission’s state aid decision of 25 January 2012 cannot withstand legal review and has filed an appeal with the European Court of Justice in Luxembourg. The Federal Republic of Germany has similarly appealed the decision. To implement the state aid ruling, the federal government called upon Deutsche Post AG on 29 May 2012 to make a payment of €298 million, including interest. Deutsche Post AG paid this amount to a trustee on 1 June 2012 and appealed the recovery order to the Administrative Court. The appeal, however, has been suspended pending a ruling from the European Court. The company made additional payments of €19.4 million, €15.6 million and 135 Management report €20.2 million to the trustee on 2 January 2013, 2 January 2014 and 2 January 2015, respectively. The payments made were reported in the balance sheet under non-current assets; the earnings position remained unaffected. The European Commission has not expressed its final acceptance of the calculation of the state aid to be repaid. On 17 December 2013, it initiated proceedings against the Federal Republic of Germany with the European Court of Justice to effect a higher repayment amount. If the appeals issued by Deutsche Post AG or the federal government against the state aid ruling are successful, the opportunity exists that the payment of €298 million and the payments of €19.4 million, €15.6 million and €20.2 million made in addition – as well as the additional annual payments of around €19 million to be made in the future – will be returned. A repayment would only affect the liquidity of Deutsche Post AG; the earnings position would remain unaffected. On the other hand, although Deutsche Post AG and the federal government are of the opinion that the state aid decision cannot withstand legal review, it cannot be ruled out that Deutsche Post AG will ultimately be required to make a potentially higher payment, which could have an adverse effect on earnings. More information about the state aid investigation is provided in the Notes. On 14 November 2013, the Bundesnetzagentur determined the conditions for regulating certain mail prices requiring approval under the price-cap procedure from January 2014 to December 2018. The general rate of inflation less the productivity growth rate stipulated by the regulatory authority (X-factor) in the amount of 0.2% p.a. constitutes the key factor applicable to the price trend for these products. This would necessitate price reductions if the inflation rate in the reference period is lower than the productivity growth rate specified and permit price increases if the inflation rate in the reference period is higher than the productivity growth rate specified. On 15 October 2014, the Bundesnetzagentur approved a 1.0% increase in the average price of all price-capped products. On 8 June 2013, the Bundesnetzagentur initiated market abuse proceedings against Deutsche Post InHaus Services GmbH, citing discriminatory access conditions for sorting and consolidation services following a complaint by one of the company’s competitors. The party filing the complaint accused the company in particular of offering other postal services providers better conditions for posting and collection than it itself had been offered. Deutsche Post InHaus Services GmbH considers the accusations to be unfounded. On 18 November 2014, the Bundesnetzagentur suspended the market abuse proceedings. It is currently unknown whether the complainant will appeal the suspension of the proceedings. Since 1 July 2010, as a result of the revision of the relevant tax exemption provisions, the VAT exemption has only applied to those specific universal services in Germany that are not subject to individually negotiated agreements or provided on special terms (discounts etc.). Deutsche Post AG does not believe that the legislative amendment fully complies with the applicable provisions of European Community law. Due to the legal uncertainty resulting from the new legislation, Deutsche Post AG is endeavouring to clarify certain key issues with the tax authorities. Although Deutsche Post AG is implementing the required measures to a large extent, the differing legal opinions on the part of Deutsche Post AG and the tax authorities will be judicially clarified. In light of the announced legal proceedings, we have not undertaken a risk classification. In addition to the opportunities and risks arising from sector-specific regulation pursuant to the Postgesetz (PostG – German Postal Act), the company is subject to additional opportunities and risks arising from legal conditions. On 5 November 2012, the Bundeskartellamt (German federal cartel office) initiated proceedings against Deutsche Post based on suspicion of abusive behaviour with respect to agreements on mail transport with major customers. Based upon information from Deutsche Post AG’s competitors and customer surveys, the authorities suspect that the company had violated the provisions of German and European antitrust law. Deutsche Post AG does not share this opinion. However, should the authorities find their suspicions confirmed, they may require Deutsche Post AG Management report 136 to refrain from certain practices or impose fines. Due to the on-going legal proceedings, we do not provide a risk assessment at present. Further Litigation A large number of the postal services rendered by Deutsche Post AG and its subsidiaries are subject to sector-specific regulation by the Bundesnetzagentur (German federal network agency) pursuant to the Postgesetz (German Postal Act). As the regulatory authority, the Bundesnetzagentur approves or reviews such prices, formulates the terms of downstream access and has special supervisory powers to combat market abuse. This general regulatory risk could lead to a decline in revenue and earnings in the event of negative decisions. Legal risks arise, amongst other things, from pending administrative court appeals by an association against the price approvals under the price cap procedure for 2003, 2004 and 2005 and, in addition, against the relevant decisions for 2008 and 2013. Although the appeals against price approvals for the years 2003 to 2005 were dismissed by the Münster Higher Administrative Court, as the court of appeal, an appeal has been filed with the Federal Administrative Court. The Cologne Administrative Court has not yet decided on the appeals against the price approvals for 2008 and 2013. In its decision dated 14 June 2011, the Bundesnetzagentur concluded that First Mail Düsseldorf GmbH, a subsidiary of Deutsche Post AG, and Deutsche Post AG had contravened the discounting and discrimination prohibitions under the Postgesetz. The companies were instructed to remedy the breaches that had been identified. Both companies appealed against the ruling. Furthermore, First Mail Düsseldorf GmbH filed an application to suspend the execution of the ruling until a decision was reached in the principal proceedings. The Cologne Administrative Court and the Münster Higher Administrative Court both dismissed this application. First Mail Düsseldorf GmbH discontinued its mail delivery operations at the end of 2011 and retracted its appeal on 19 December 2011. Deutsche Post AG continues to pursue its appeal against the Bundesnetzagentur ruling. In its ruling of 30 April 2012, the Bundesnetzagentur determined that Deutsche Post AG had contravened the discrimination provisions under the Postgesetz by charging different fees for the transport of identical invoices and invoices containing different amounts. Deutsche Post AG was requested to discontinue the discrimination determined immediately, but no later than 31 December 2012. The ruling was implemented on 1 January 2013. Deutsche Post does not share the legal opinion of the Bundesnetzagentur and appealed the ruling. Macroeconomic and industry-specific opportunities and risks Risks arising from macroeconomic and sector-specific conditions are a key factor in determining the success of our business. For this reason we pay close attention to economic trends in the individual regions. Despite the volatile economic climate, demand for logistics services rose in 2014, as did the related revenues. A variety of external factors offer us numerous opportunities, indeed we believe that the global market will continue to grow. Advancing globalisation means that the logistics industry will continue to grow at least as fast as or faster than the world economy as a whole. This is especially true for Asia, where trade flows to other regions and in particular within the continent will continue to increase. As the market leader, our DHL divisions can generate above-average benefits from this. This also applies to regions such as South America and the Middle East, which continue to see robust growth. We are similarly well positioned in the emerging economies of Brazil, Russia, India, China and Mexico (BRIC+M) and will take advantage of opportunities arising in these markets. Whether and to what extent the logistics market will grow is dependent on a number of factors. The trend towards outsourcing business processes continues. As a result, supply chains are becoming more complex and more international but are also more prone to disruption. For this reason, customers want stable, integrated logistics solutions, which is what we provide with our broad-based service portfolio. We continue to see growth opportunities in this area, in particular in the Supply Chain division and as a result of closer co-operation between all our divisions. 137 Management report The booming online marketplace represents another opportunity for us in that it is creating demand for transporting documents and goods. The B2C market is experiencing double-digit growth, particularly due to the rapid rise in digital retail trade. This has created high growth potential for the national and international parcel business, which we intend to tap into by expanding our parcel network. On the other hand, we are nonetheless unable to rule out the possibility of an economic downturn in specific regions and a stagnation or decrease in transport quantities. However, this would not reduce demand for our services in all business units. Indeed, the opposite effect could arise in the parcel business, for example, as a result of an increase in online purchasing amongst consumers. Companies might also be forced to outsource transport services in order to lower costs. Cyclical risks can affect our divisions differently with respect to magnitude as well as point in time, which may mitigate the total effect. Therefore, we consider these risks to be medium at best. Moreover, we have taken measures in recent years to make costs more flexible and to be able to respond quickly to a change in market demand. Deutsche Post and DHL are in competition with other providers. Such competition can significantly impact our customer base as well as the levels of prices and margins in our markets. In the mail and logistics business, the key factors for success are quality, customer confidence and competitive prices. Thanks to our high quality along with the cost savings we have generated in recent years, we believe that we shall be able to remain competitive and keep any negative effects at a low level. Financial opportunities and risks As a global operator, Deutsche Post DHL Group is inevitably exposed to financial opportunities and risks. These are mainly opportunities or risks arising from fluctuating exchange rates, interest rates and commodity prices and the Group’s capital requirements. Using operational and financial measures, we try to reduce the volatility of our financial performance due to financial risk. Opportunities and risks with respect to currencies may result from scheduled or planned future foreign currency transactions. Significant currency risks from planned transactions are quantified as a net position over a rolling 24-month period. Highly correlated currencies are consolidated in blocks. The identified risks are partly hedged using derivatives. The most important planned net surpluses at the Group level are in pound sterling, Japanese yen and Indian rupee, whilst the Czech crown is the only currency with a considerable net deficit. By offsetting the net deficit in US dollars with surpluses in other highly correlated currencies, the net risk in the “US dollar block” at the Group level is relatively balanced and thus not actively managed. The average hedging level for the year 2015 was approximately 55% as at the reporting date. A potential general devaluation of the euro presents an opportunity for the Group’s earnings position. Based on current macroeconomic estimates, we consider this opportunity to be of low relevance. The main risk to the Group’s earnings position would be a general appreciation of the euro. The significance of this is considered low when considering the individual risks arising from the performance of the respective currencies. As a logistics group, our biggest commodity price risks result from changes in fuel prices (kerosene, diesel and marine diesel). In the DHL divisions, most of these risks are passed on to customers via operating measures (fuel surcharges). We only have noteworthy hedging instruments for the purchase of diesel in the Post-eCommerce-Parcel (PeP) division. The key control parameters for liquidity management are the centrally available liquidity reserves. Deutsche Post DHL Group had central liquidity reserves of €3.8 billion as at the reporting date, consisting of central financial investments amounting to €1.8 billion plus a syndicated credit line of €2 billion. Therefore, the Group’s liquidity is sound in the short and medium term. Moreover, the Group enjoys open access to the capital markets on account of its good ratings within the industry, and is well positioned to secure long-term capital requirements. Management report 138 The Group’s net debt amounted to €1.5 billion at the end of 2014. Given our existing interest rate hedging instruments, the share of financial liabilities with short-term interest lock-ins in total financial liabilities in the amount of €5.2 billion is approximately 35%. The fact that the European Central bank is likely to keep short-term interest rates at a low level during 2015 and beyond favourably impacts the risk assessment. Further information on the financial position and finance strategy of the Group as well as on the management of financial risks is found in the report on the economic position. Opportunities and risks arising from environmental protection Our Group-wide opportunity and risk management also considers environmental developments. Our customers want to improve their carbon efficiency and be supplied with information on their CO2 emissions, which we regard as a positive trend. Such an increase in environmental awareness presents new business potential: with our mail, parcel and express products as well as air and ocean freight transport, we not only lead our industry in the areas of energy-efficient transport, transparent emissions reports and climate-neutral products, but we also offer customer-specific solutions to reduce carbon emissions. Opportunities and risks arising from corporate strategy Over the past years, the Group has ensured that its business activities are well positioned in the world’s fastest growing regions and markets. We are also constantly working to create efficient structures in all areas to enable us to flexibly adapt capacities and costs to demand – a prerequisite for lasting, profitable business success. With respect to strategic orientation, we are focusing on our core competencies in the mail and logistics businesses with an eye towards growing organically and simplifying our processes for the benefit of our customers. Our earnings projections regularly take account of development opportunities arising from our strategic orientation. In the specified period under consideration, risks arising from the current corporate strategy, which extends over a longterm period, are considered to have a low relevance for the Group. In addition, the divisions face the following special situations: In the PeP division, we are responding to the challenges presented by the structural change from a physical to a digital business. We are counteracting the risk arising from changing demand by expanding our range of services. Due to the e-commerce boom, we expect our parcel business to continue growing robustly in the coming years and are therefore extending our parcel network. We are also expanding our range of electronic communications services, securing our standing as the quality leader and, where possible, making our transport and delivery costs more flexible. We follow developments in the market very closely and take these into account in our earnings projections. For the specified forecast period, we do not see these developments as having a significant potential to result in a negative impact. In the Express division, our future success depends above all on general factors such as trends in the competitive environment, costs and quantities transported. After having spent recent years successfully restructuring our business and substantially improving cost structures, we are focusing on fostering growth in our international business. We expect a further increase in shipment volumes. Based on this assumption, we are investing in our network, our services, our employees and the DHL brand. Against the backdrop of the past trend and the overall outlook, we do not see any significant strategic opportunities or risks for the Express division beyond those reported in the section entitled “Opportunities and risks arising from macroeconomic and industry-specific conditions”. In the Global Forwarding, Freight division we purchase transport services from airlines, shipping companies and freight carriers rather than providing them ourselves. Under favourable circumstances, we succeed in purchasing transport services on a cost-effective basis. We thus have the opportunity of generating higher margins. When circumstances are not favourable, we bear the risk of not being able to pass on all price increases to our customers. The extent of the opportunities and risks essentially depends on trends in the supply, demand and price of trans- 139 Management report port services as well as the duration of our contracts. Comprehensive knowledge in the area of brokering transport services helps us to capitalise on opportunities and minimise risk. Our Supply Chain division provides customers in a variety of industries with solutions along the entire logistics chain. Our success is highly dependent on our customers’ business success. Since we offer customers a widely diversified range of products in different sectors all over the world, we can diversify our risk portfolio and thus counteract the incumbent risks. Moreover, our future success also depends on our ability to continuously improve our existing business and to grow in our most important markets and customer segments. We do not see any significant strategic opportunities or risks for the Supply Chain division beyond those reported in the section entitled “Opportunities and risks arising from macroeconomic and industry-specific conditions”. Opportunities and risks arising from internal processes For us to render our services, a number of internal processes need to be integrated. In addition to fundamental operating processes, these include supporting functions such as sales and purchasing as well as corresponding management. Should we succeed in aligning our internal processes to meet customer needs whilst simultaneously lowering costs, this could lead to positive deviations from current projections. We are steadily improving internal processes with the help of our First Choice initiatives. This improves customer satisfaction whilst reducing our costs. Our earnings projection already incorporates expected cost savings. Logistics services are generally provided in bulk and require a complex operational infrastructure with high quality standards. To consistently guarantee reliability and punctual delivery, processes must be organised so as to proceed smoothly with no technical or personnel-related glitches. Any weaknesses with regard to posting and collection, sorting, transport, warehousing or delivery could seriously compromise our competitive position. We therefore adapt all processes to current circumstances as needed. We also take preventive measures to guard against disruptions or malfunctions in our operational processes. Should disruptions nonetheless occur, contingency plans will come into effect to minimise the consequences. Some risks from business interruptions are also partly protected by our insurance policies. Opportunities and risks arising from information technology The security of our information systems is particularly important to us. The goal is to ensure continuous IT system operation and prevent unauthorised access to our systems and databases. To fulfil this responsibility, the Information Security Committee, a subcommittee of the IT Board, has defined guidelines and procedures based on ISO 27002, the international standard for information security management. In addition, Group Risk Management, IT Audit, Data Protection and Corporate Security monitor and assess IT risk on an on-going basis. For our processes to run smoothly at all times, the essential IT systems must be constantly available. We ensure this by designing our systems to protect against complete system failures. In addition to third-party data centres, we operate central data centres in the Czech Republic, Malaysia and the United States. Our systems are thus geographically separate and can be replicated locally. We limit access to our systems and data so employees can only access the data they need to do their jobs. All systems and data are backed up on a regular basis and critical data are replicated across data centres. All of our software is updated regularly to address bugs, close potential gaps in security and increase functionality. Management report 140 We employ a patch management process – a defined procedure for managing software upgrades – to control risks that could arise from outdated software or from software upgrades. Based on the measures described above, we estimate the probability of experiencing a significant IT incident with serious consequences as very unlikely. Our E-POST products – first and foremost E-Postbrief – come with our pledge of security and data protection. In 2014, the associated platform was re-certified by the German Federal Office for Information Security in accordance with its standards for IT-Grundschutz in a seamless continuation of the previous certification. In addition, the 2013 certification from TÜV Informationstechnik GmbH pursuant to the criteria for trusted site privacy is still valid. This confirms compliance with the legal standards and applicable data protection regulations. Opportunities and risks arising from human resources As a mail and logistics services group, it is particularly important that we have qualified and motivated employees in order to achieve long-term success. However, demographic change could lead to a decrease in the pool of available talent in various markets. To minimise the risk of failing to acquire a sufficient number of qualified employees, we have implemented various measures designed to motivate, commit, develop and promote our employees. We use Strategic Resource Management to address the risks arising from an aging population and the capacity shortages that may result from changing age and social structures. The experience gained is used to continuously improve this analysis and planning instrument. The Generations Pact agreed with trade unions in Germany also contributes to taking advantage of the career experience of employees for as long as possible whilst at the same time offering young people a career perspective. Possible increases in both chronic and acute disease pose another risk to sustaining business operations. For example, an infectious disease such as Ebola that initially strikes only locally can quickly have a global impact when spreading via networked trade routes and global traffic flows. We are responding to this risk with a systematic health management programme and cross-divisional co-operation. EXPECTED DEVELOPMENTS Deutsche Post AG is fully included in the international strategic focus of Deutsche Post DHL Group and the related performance forecast. The Post-eCommerce-Parcel division largely reflects Deutsche Post AG’s core business while the DHL divisions indirectly influence Deutsche Post AG through net investment income, as profit transfer agreements are in place. Company management is exclusively based on key figures calculated in accordance with the IFRSs. There are no performance indicators relevant to internal management at Deutsche Post AG as a legal entity. The financial statements prepared in accordance with the German commercial code (HGB) are of significance for calculating the dividend. The Company forecast is therefore presented on the basis of Deutsche Post DHL performance metrics which are calculated in accordance with the IFRSs. 141 Management report Overall Board of Management assessment of the future economic position Consolidated EBIT of €3.05 billion to €3.20 billion expected We expect the global economy to continue to experience regional variations in 2015 and to demonstrate only moderate growth on the whole. A similar development is anticipated for world trade. Our strong position as market leader in the German mail and parcel business and in nearly all of our international logistics activities is the best possible basis for further growth. Our strategic focus on business driven by e-commerce and emerging economies that exhibit strong structural growth are the main factors we see as supporting the long-term performance of our business. The Board of Management expects consolidated EBIT to reach €3.05 billion to €3.20 billion in financial year 2015. The Post-eCommerce-Parcel division is likely to contribute at least €1.3 billion to this figure. Compared with the previous year, we expect an additional improvement in overall earnings to €2.1 billion to €2.25 billion in the DHL divisions. Within the DHL divisions we expect a further increase in earnings for Express, whilst the transformation in the Global Forwarding, Freight division and investments in the Supply Chain division will dampen those divisions´ earnings. The Corporate Center/Other result is projected to remain at around €-0.35 billion. In financial year 2015, we also expect EAC to grow. Free cash flow is expected to at least cover the dividend payment for financial year 2014 projected to be paid in May 2015. Within the DHL divisions we expect a further increase in earnings for Express, whilst the transformation in the Global Forwarding, Freight division and investments in the Supply Chain division will dampen those divisions’ earnings. Forecast period Outlook generally refers to 2015 The information contained in the report on expected developments generally refers to financial year 2015. However, in some instances we have chosen to extend the scope. Future organisation No material changes to the organisational structure planned. No material changes to the Group’s organisational structure are planned for financial year 2015. Future economic parameters Good prospects for slightly accelerated global growth Prospects for slightly accelerated global growth are favourable in 2015. The economic upswing is expected to grow stronger, especially in the industrial countries. Low oil prices are likely to spur domestic demand. Moreover, fiscal consolidation pressure has abated. Monetary policy is likely to remain expansive and continue to support growth. In the emerging markets, economic performance is projected to vary greatly with the effects of existing negative factors likely to persist or even grow. This could become a problem, especially for countries that rely on commodities exports. Risks to global growth could emanate from geopolitical conflicts in particular. It is furthermore impossible to rule out that the sovereign debt crisis will flare up again in the euro zone as a consequence of conflicts of interest on the part of policymakers. Management report 142 Global economy: growth forecast % 2014 2015 3.1 3.8 World 3.3 3.5 Industrial countries 1.8 2.4 Emerging markets 4.4 4.3 Central and Eastern Europe 2.7 2.9 CIS countries 0.9 -1.4 Emerging markets in Asia 6.5 6.4 Middle East and North Africa 2.8 3.3 Latin America and the Caribbean 1.2 1.3 Sub-Saharan Africa 4.8 4.9 World trade volumes Real gross domestic product Source: International Monetary Fund (IMF) World Economic Outlook, Update January 2015. Growth rates calculated on the basis of purchasing power parity. In China, the economy is expected to revive over the course of the year. Exports are set to rise thanks to growing demand from the industrial countries. It is also possible that the government will enact fiscal measures to boost growth. GDP growth is nonetheless expected to soften over the year as a whole (IMF: 6.8 %, OECD: 7.1 %). The Japanese economy is forecast to recover from the economic setback. However, there are no signs of a strong upswing. Private consumption is likely to rise slightly. By contrast, export momentum is expected to slow. GDP growth will likely see only moderate growth overall (IMF: 0.6%, OECD: 0.8%; Global Insight: 1.0%). In the United States, the economic upturn could accelerate appreciably. Private consumption is likely to benefit from a further drop in the unemployment rate and low energy prices. Strong momentum is also expected to come from corporate investment and residential construction spending. Although foreign trade will presumably have a negative impact on growth, GDP is likely to see stronger growth on the whole than in the previous year (IMF: 3.6%; OECD: 3.1%; Global Insight: 3.1%). In the euro zone, the economy is forecast to recover gradually. Private consumption is likely to rise. Gross fixed capital formation is also expected to expand from its currently very low level. Government spending, however, is projected to rise only slightly. No notable growth momentum is expected from foreign trade. All in all, GDP growth is projected to increase somewhat but still remain modest (IMF: 1.2%; ECB: 1.0%; Global Insight: 1.4%). Early indicators suggest that the German economy will revive gradually. Exports are expected to register strong growth and companies to gradually expand capital expenditure. Private consumption could turn into the most important driver of growth. The number of employed people is likely to rise again on the annual average. Due to the weak starting position, however, it is nonetheless questionable whether GDP growth will be as strong as in the prior year (IMF: 1.3%, Sachverständigenrat: 1.0%; Global Insight: 1.6%). The expected revival of the global economy is likely to increase demand for crude oil. Since it is improbable that the supply will rise significantly in light of the low prices, it is more likely than not that prices will rise again in 2015. 143 Management report The ECB will very probably maintain its key interest rate at the current level for some time and implement the decisions taken at the start of 2015. By contrast, the US Federal Reserve could raise its key interest rate slightly in 2015, which could lead to a moderate increase in capital market interest rates. World trade grows, thanks especially to asia The emerging markets in Asia are expected to play a significant role in the growth of global trade again in 2015. At 3.0%, growth in global trade volumes (transported quantity in tonnes) is forecast to be overall slightly higher in 2015 compared with 2014 due to the slight improvement in the economic climate in the industrial countries. The mail and parcel business in the digital age The market for paper-based mail communication continues to decline in Germany, though more moderately than in other European countries. Mail volumes are decreasing, primarily because people are increasingly communicating digitally rather than physically. With E-POST, we have developed a portfolio of digital products that are gaining traction in the German market. At the beginning of 2014, we increased postage for a standard domestic letter slightly in accordance with the price-cap procedure. Although prices were subject to a further slight increase at the beginning of 2015, they are still below the European average. The German advertising market saw a nominal increase in revenues in 2014. Moderate growth is also expected in 2015. Similar to the mail business, advertising budgets are increasingly being shifted to digital media. The trend is towards personalised, crossmedia campaigns. We intend to consolidate our position in the market for paper-based advertising. Furthermore, we want to tap into new fields by developing new technologies for online marketing and cross-media campaigns. The parcel market will continue to grow both in Germany and internationally. We shall drive this development with our high-quality shipping and delivery services as well as the associated infrastructure for new markets. By offering logistics services specifically for the e-commerce segment, we shall also further expand our international market position. This will also have a positive impact on the international mail business – a market that is likely to see slight growth, particularly due to increasing merchandise shipping. Revenue and earnings forecast Consolidated EBIT of €3.05 billion to €3.20 billion expected The world economy again registered below-average growth in the reporting year. We expect the global economy to continue to experience regional variations in 2015 and to grow only moderately on the whole. The global trading volumes relevant to our business are likely to perform similarly. Revenue performance is expected to reflect our strategic focus on business driven by e-commerce and emerging economies evidencing strong structural growth. Against this backdrop, we expect consolidated EBIT to reach €3.05 billion to €3.20 billion in financial year 2015. The Post-eCommerce-Parcel division is likely to contribute at least €1.3 billion to this figure. Compared with the previous year, we expect an additional improvement in overall earnings to €2.1 billion to €2.25 billion in the DHL divisions. Within the DHL divisions, Express is expected to show continued earnings growth, whereas transformation in Global Forwarding, Freight and investments in Supply Chain will dampen EBIT growth in the latter divisions. The Corporate Center/ Other result is projected to remain at around €-0.35 billion. Management report 144 In line with our Group strategy, we are targeting organic growth and anticipate only a few small acquisitions in 2015, as in the previous year. We are reiterating the earnings forecast for 2016 that we presented in August 2014: consolidated EBIT is expected to reach between €3.4 billion and €3.7 billion in 2016. The PeP division is likely to account for more than €1.3 billion of this and the earnings contribution of the DHL divisions is forecast to range from €2.45 billion to €2.75 billion. Our finance strategy calls for a payout of 40% to 60% of net profits as dividends as a general rule. At the Annual General Meeting on 27 May 2015, we intend to propose to the shareholders that a dividend per share of €0.85 be paid for financial year 2014 (previous year: €0.80). For the financial year 2015 of Deutsche Post AG, we expect a result which will allow a similar dividend payment to be made. Expected financial position No change in the Group’s credit rating In light of the earnings forecast for 2015, we expect the “FFO to debt” indicator to remain stable on the whole and do not expect the rating agencies to change our credit rating from the present level. Liquidity to remain solid We anticipate a deterioration in our liquidity in the first half of 2015 as a result of the annual pension prepayment due to Bundesanstalt für Post und Telekommunikation as well as the dividend payment for financial year 2014 in May 2015. However, our operating liquidity situation will improve again significantly towards the end of the year due to the upturn in business that is normal in the second half. Investments of around €2.0 billion expected In 2015, we plan to increase capital expenditure to around €2.0 billion to support the goals of our Strategy 2020. The focus of investment will be upon technical equipment and machinery, aircraft, transport and operating equipment as well as IT. In the Post-eCommerce-Parcel division, capital expenditure will be higher than projected in 2014. It is planned that the parcel network will be expanded further in Germany and abroad. Moreover, we plan to optimise our IT, particularly in the growth sector of eCommerce-Parcel and to expand delivery options, such as the parcel box or Packstation. In the Express division, we expect investment spending in 2015 to considerably exceed that of the previous year. We shall continue to invest in global and regional hubs and in continually renewing our aircraft fleet. In the Global Forwarding, Freight division, we envisage lower investments in 2015, although we shall expand our IT, in particular for the NFE project. In the Supply Chain division, capital expenditure in 2015 is expected to be slightly above that of the reporting year. New business projects will continue to be the main focus of investments. We shall also be investing in strategic initiatives and business expansion. Cross-divisional investments in 2015 will be lower than in the reporting year. 145 Management report Development of further indicators relevant for internal management EAC increases slightly As a result of the projected growth in EBIT, we expect that EAC will also grow in 2015. The divisions will be under the same impact with regard to EAC as laid out in the EBIT outlook. However, as our investing activities continue and the net asset base will increase as a result, the rise in EBIT after asset charge may fall slightly short of EBIT growth. Free cash flow is expected to at least cover the dividend payment for financial year 2014 projected to be made in May 2015. Employee Opinion Survey results again positive We intend to keep up the positive results that our Employee Opinion Survey achieved in the reporting year. For 2015, we expect to see an increase to 72% in the approval rating for the key performance indicator Active Leadership. Transparent presentation of greenhouse gas efficiency We intend to increase transparency in our greenhouse gas efficiency because it is the target of our GoGreen environmental protection programme. It will be measured using a CO2 Efficiency Index (CEX), which is based upon division and business unit-specific emission intensity figures that show the ratio of the respective emissions to a matching performance indicator. Our goal therefore remains to consider CEX as a non-financial indicator relevant for internal management in the Group. This Annual Report contains forward-looking statements that relate to the business, financial performance and results of operations of Deutsche Post AG. Forward-looking statements are not historical facts and may be identified by words such as “believes”, “expects”, “predicts”, “intends”, “projects”, “plans”, “estimates”, “aims”, “foresees”, “anticipates”, “targets” and similar expressions. As these statements are based on current plans, estimates and projections, they are subject to risks and uncertainties that could cause actual results to be materially different from the future development, performance or results expressly or implicitly assumed in the forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which apply only as at the date of this presentation. Deutsche Post AG does not intend or assume any obligation to update these forwardlooking statements to reflect events or circumstances after the date of this Annual Report. Any internet sites referred to in the Group Management Report do not form part of the report. 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