DigiCOPY - Greater Green Bay Chamber

titletown.org
April 18, 2016
Member spotlight: DigiCOPY
Pictured, from left, Sheryl Biersteker, Ann Beaman, Anne Marie Bartella and Kimberly Compton. (Photo by Laura Kowalski)
There’s no copying
their success
By Allie Place
For DigiCOPY, providing creative
document solutions using the latest digital
technology is as important as being a part of the
community and building long-term relationships
with their customers.
The business began 15 years ago when
president and founder, Craig Shuler, started his
first stores in Eau Claire and Stevens Point. Shuler
had always liked the business, and found an even
greater interest in it while attending college. Years
later, Shuler was able to turn something he enjoyed
into a very successful and personal business.
The Green Bay store is run by customer
service representative Sheryl Biersteker, digital
design specialist Anne Marie Bartella and store
manager Kimberly Compton. “We are all like
family here,” says Bartella. “We have a great
relationship with the clients, and we feel their
business very personally. When we get clients
that come back, it’s like your neighbor coming
over for a visit.”
While DigiCOPY is a statewide company,
the Green Bay store has been serving the area
since August of 2014 when they moved from
their previous location on the campus of UWGB,
to their current store at 211 East Walnut Street.
“At the time we were located within the campus,
and did most of our work for the school. We
printed their exams and syllabuses, but we hadn’t
done much else because people just didn’t know
that we were there,” says Biersteker. DigiCOPY
really started to thrive when they moved to
downtown Green Bay. “We got to produce more
products once we moved, people knew where we
were now, and we got to begin forming awesome
relationships with customers, while giving
them a quality product,” says Compton. “We
feel really lucky that we get to be a part of the
growth that Green Bay has been experiencing.
The feeling of being a part of the community and
getting to be a small personal business is just so
exciting for us,” says Biersteker.
DigiCOPY specializes in everything
from signs and banners, to magnets, calendars,
business cards and oversized scanning and
printing. They do it all with an attention to
detail. “We do so many different kinds of prints,
the options are endless,” says Compton. “While
we have multiple options and products, we
also maintain a very high quality standard. The
products that come out of our office are sure to
please, and if it doesn’t, we will change it until
it’s perfect.” “The ultimate goal here is to give
the client what they want,” adds Biersteker.
There are many instances in which the
team at DigiCOPY has been able to help clients
realize their dreams. “During Artstreet,” recalls
Bierstek, “there was a girl selling prints of hers
right around the corner from us. This had been
her first time doing anything like that, and she
sold so many more prints than she thought,
and actually ended up selling out a few times.
Thanks to our unique hours, we were able to
help her print more copies of her art!”
The Green Bay team says that it’s the
location, warm downtown feeling and flexible
hours that keep the customers coming back. “My
favorite thing about my job has been getting to
help people realize their dreams. We have bound
coloring books and a story that was written by a
young boy, and the look of pride on their faces
makes everything so worthwhile,” says Compton.
Final thoughts:
“The best part about being a Greater Green
Bay Chamber member to me, is the sense of
community that comes along with it. We do not do
very much traditional advertising, so this is such a
great way to network and market in the community,
which in some ways is more important that
traditional advertising,” says Shuler.
This page, and the information contained within, is brought to you and sponsored by the Greater Green Bay Chamber, 920.593.3400.
April 18, 2016
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This page, and the information contained within, is brought to you and sponsored by the Greater Green Bay Chamber, 920.593.3400.