1.8.4 unlocker

Transcription

1.8.4 unlocker

Y550-L01/L02/L03 Smartphone
FAQs
Issue
01
Date
2014-08-07
INTERNAL
HUAWEI TECHNOLOGIES CO., LTD.
Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
mobile@huawei.com
Issue 01 (2014-08-07)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
i
Y550-L01/L02/L03 Smartphone FAQs
Contents
Contents
1 Basic functions.......................................................................................................................... 1
1.1 Color schemes ....................................................................................................................................................... 1
1.2 Software and hardware specifications..................................................................................................................... 1
1.2.1 Hardware specifications ...................................................................................................................................... 1
1.2.2 Software specifications ....................................................................................................................................... 5
1.3 Selling points ........................................................................................................................................................ 6
1.4 Your phone at a glance ........................................................................................................................................... 7
1.5 Installation ............................................................................................................................................................ 7
1.6 Home screens ........................................................................................................................................................ 9
1.6.1 How do I add or delete a home screen? ............................................................................................................... 9
1.6.2 Home screen overview.......................................................................................................................................10
1.6.3 How do I manage the applications and widgets on the home screen? ................................................................... 11
1.6.4 How do I add a widget to the home screen? ........................................................................................................12
1.7 Contacts ...............................................................................................................................................................12
1.7.1 How do I create a contact? How do I assign a photo to a contact? .......................................................................12
1.7.2 How do I import contacts from or export contacts to a SIM card? .......................................................................13
1.7.3 How many contacts can my phone save? ............................................................................................................15
1.7.4 How do I add a contact to a contact group? ........................................................................................................15
1.7.5 How do I manage the contacts? ..........................................................................................................................16
1.8 Messaging ............................................................................................................................................................18
1.8.1 How do I edit a message?...................................................................................................................................18
1.8.2 How do I delete or lock a message in a conversation? How do I delete multiple messages in batches? .................19
1.8.3 How do I forward a text message, send a text message to multiple recipients, or save a text message as a draft? ..20
1.8.4 How many English characters can be contained in a long text message? .............................................................21
1.8.5 How many text messages can be saved on my phone? ........................................................................................21
1.8.6 How do I set the SMS center number?................................................................................................................21
1.9 Calls.....................................................................................................................................................................21
1.9.1 Can I record a call? Where is the recording saved? .............................................................................................21
1.9.2 How do I switch between calls or merge two calls to have a conference call? ......................................................21
1.9.3 Does my phone support dual SIM cards? What will happen if I'm in a call using one SIM card while someone
calls the other? ...........................................................................................................................................................21
1.10 Multimedia messaging ........................................................................................................................................21
1.10.1 How do I send a multimedia message? .............................................................................................................21
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1.10.2 Why can't I send or receive multimedia messages? What can I do? ...................................................................22
1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ......23
1.10.4 Can I save attachments from multimedia messages? Where are the attachments saved? .....................................23
1.11 Music .................................................................................................................................................................24
1.11.1 How are my songs sorted?................................................................................................................................24
1.11.2 How do I create a playlist? ...............................................................................................................................24
1.11.3 What play modes does my phone support?........................................................................................................25
1.11.4 How do I play songs in the background, exit music, and view the lyrics when a song is playing? .......................25
1.12 Camera ...............................................................................................................................................................26
1.12.1 If my phone has no microSD card installed, can I take photos or shoot videos? .................................................26
1.12.2 My phone cannot open some photos or videos. Why? .......................................................................................26
1.12.3 Where are my photos and videos saved? Can I change the save location? ..........................................................26
1.12.4 How do I edit a photo or video or add a photo frame? .......................................................................................26
1.12.5 Does my phone support HD videos? .................................................................................................................26
1.12.6 Can I disable the shutter sound? .......................................................................................................................26
1.12.7 How do I switch between front and rear cameras? ............................................................................................26
1.12.8 What video formats and resolutions does my camera support? ..........................................................................27
1.12.9 What picture formats and resolutions does my camera support? ........................................................................27
1.13 Streaming media .................................................................................................................................................27
1.13.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call
ends? .........................................................................................................................................................................27
1.13.2 Why can't my phone play some streaming media? ............................................................................................27
1.13.3 What may cause poor quality of online streaming media played on my phone? .................................................28
1.13.4 Will playing online streaming media take up my phone's storage space? ...........................................................28
1.14 Bluetooth............................................................................................................................................................28
1.14.1 What files can be transmitted using Bluetooth? .................................................................................................28
1.14.2 How do I send a file using Bluetooth? ..............................................................................................................28
1.14.3 Why can't my phone be discovered by other Bluetooth devices? .......................................................................29
1.14.4 What is the Bluetooth working range? ..............................................................................................................30
1.14.5 Why can't I pair my phone with other Bluetooth devices? .................................................................................30
1.15 GPS navigation ...................................................................................................................................................31
1.15.1 What navigation applications does my phone come with? .................................................................................31
1.15.2 What can I do if the navigation application experiences data loss? ....................................................................31
1.15.3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites? ................31
1.16 Does my phone support FM radio? If yes, how do I save manually found channels? ............................................31
1.17 Can I download themes to my phone? Does my phone support live wallpapers? ..................................................32
1.18 Does my phone support video calls or video chats? .............................................................................................33
1.19 How do I take a screenshot? ................................................................................................................................33
1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback?.............34
1.21 Does my phone come with a headset? What line order does my phone support? ...................................................34
2 Common settings.................................................................................................................... 35
2.1 Email ...................................................................................................................................................................35
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2.1.1 How do I complete email settings? .....................................................................................................................35
2.1.2 Can I view emails when no Internet connection is available on my phone? .........................................................42
2.1.3 How do I synchronize contacts and calendar events? ..........................................................................................42
2.2 Wi-Fi settings .......................................................................................................................................................42
2.2.1 How do I connect my phone to a Wi-Fi network? ...............................................................................................42
2.2.2 What Wi-Fi protocols does my phone support? ...................................................................................................44
2.2.3 I cannot open web pages sometimes over a Wi-Fi connection. Why?...................................................................44
2.2.4 I have turned on Wi-Fi on my phone, but it cannot detect signals from Wi-Fi hotspots. What can I do?................44
2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?
..................................................................................................................................................................................44
2.2.6 I cannot connect to a Wi-Fi hotspot. Why? .........................................................................................................44
2.2.7 My phone's Wi-Fi connection automatically disconnects after the screen times out. What can I do?.....................44
2.3 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data
connection? ................................................................................................................................................................46
2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? ...............................47
2.5 How do I set my phone to work as a modem and provide Internet access for computers? .......................................47
2.6 Tone settings ........................................................................................................................................................48
2.6.1 How do I set the phone ringtone? .......................................................................................................................48
2.6.2 How do I enable or disable vibration for incoming calls and messages? ..............................................................48
2.6.3 How do I set a custom audio file as the ringtone or message tone? ......................................................................49
2.6.4 Can I set the ringtone for a contact group?..........................................................................................................50
2.6.5 How do I disable touch sounds? .........................................................................................................................50
2.7 Languages and keyboards .....................................................................................................................................51
2.7.1 What languages does my phone support? How do I change the system language? ...............................................51
2.7.2 What can I do if I can't use a newly installed text input method? .........................................................................52
2.7.3 How do I change the system font size? ...............................................................................................................53
2.7.4 What text input methods does my phone support? ..............................................................................................54
2.7.5 How do I switch to the stroke input method? ......................................................................................................54
2.7.6 How do I disable key press vibration? ................................................................................................................55
2.8 Internet access ......................................................................................................................................................56
2.8.1 How do I clear my browser's cache and browse history? .....................................................................................56
2.8.2 How do I view a web page in full screen or save a web page to bookmarks? .......................................................56
2.8.3 Can I log in to my email account using the browser on my phone?......................................................................56
2.8.4 Can I log in to my online bank account from my phone?.....................................................................................56
2.8.5 How do I save an image from a web page? .........................................................................................................57
2.8.6 How do I set the browser home page? ................................................................................................................57
2.8.7 How do I save a web page for offline reading? ...................................................................................................58
2.8.8 What can I do if my phone fails to access the Internet? .......................................................................................58
2.8.9 How do I turn on or turn off the mobile network? ...............................................................................................59
2.8.10 How do I view my phone's data service status or turn off the data service? ........................................................59
2.8.11 Can I use my phone to access the Internet during a call? ...................................................................................60
2.8.12 Are there any restrictions to data services?........................................................................................................60
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2.8.13 What is a VPN? How do I set VPN parameters? ...............................................................................................60
2.9 Screen lock...........................................................................................................................................................62
2.9.1 How do I enable a screen lock that must be unlocked using a PIN? .....................................................................62
2.9.2 How do I set the Face Unlock function? .............................................................................................................63
2.9.3 How do I set a screen unlock pattern? ................................................................................................................64
2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock
the phone by sending an email from my Gmail? ..........................................................................................................65
2.9.5 How do I lock and unlock the screen? ................................................................................................................65
2.10 Alarm .................................................................................................................................................................65
2.10.1 How do I add or remove an alarm? ...................................................................................................................65
2.10.2 Will the alarms go off when my phone is powered off? .....................................................................................67
2.11 Applications........................................................................................................................................................67
2.11.1 What application formats does my phone support? Is Java supported? ...............................................................67
2.11.2 How do I download third-party applications?....................................................................................................67
2.11.3 Can I change the default installation location for applications?..........................................................................67
2.11.4 How do I install, manage, and uninstall applications? .......................................................................................67
2.11.5 Why can't I install an application and what can I do? ........................................................................................68
2.11.6 What third-party applications are preinstalled on my phone? Can I uninstall system applications or applications
customized by my service provider? ...........................................................................................................................68
2.12 Task manager......................................................................................................................................................68
2.12.1 What can the task manager do? ........................................................................................................................68
2.12.2 How do I access the task manager? ..................................................................................................................68
2.12.3 What does the task manager screen look like? ..................................................................................................69
2.12.4 How do I manage a specific application using the task manager? ......................................................................69
2.13 Weather ..............................................................................................................................................................69
2.14 Developer options...............................................................................................................................................70
2.15 Time synchronization..........................................................................................................................................72
2.16 Can I use my phone as a USB flash drive? ..........................................................................................................72
2.17 How do I free up the internal storage? .................................................................................................................73
2.18 How can I adjust the screen brightness? ..............................................................................................................73
2.19 Does my phone have key backlight?....................................................................................................................73
2.20 How do I turn on or turn off airplane mode? ........................................................................................................74
2.21 How do I restore my phone to its factory settings? ...............................................................................................75
2.22 How do I enter and exit the safe mode? ...............................................................................................................75
2.23 Does my phone support HDMI? ..........................................................................................................................76
2.24 Does my phone support TV-out? .........................................................................................................................76
2.25 Does my phone support OTG? ............................................................................................................................76
2.26 Can I use power adapters besides the provided one to charge my phone? .............................................................76
2.27 What are the features of my phone?.....................................................................................................................76
3 Others....................................................................................................................................... 77
3.1 How do I save battery power? ...............................................................................................................................77
3.2 How do I reduce my mobile data usage? ...............................................................................................................77
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3.3 What can I do if my phone runs slowly? ................................................................................................................77
3.4 Can I set my customized wallpaper not to stretch? .................................................................................................78
3.5 How do I enter the recovery mode and restore my phone to its factory settings? ....................................................78
3.6 Can I scan a QR code using my phone?.................................................................................................................78
3.7 Does my phone support 3D acceleration? ..............................................................................................................78
3.8 How do I know whether my phone has been rooted? .............................................................................................78
3.9 Can I use my phone for recording?........................................................................................................................79
3.10 Does my phone come with a protective film? ......................................................................................................79
3.11 Does my phone support mobile TV?....................................................................................................................79
3.12 Can I view or edit Word, Excel, PowerPoint, and PDF files on my phone? ...........................................................79
3.13 How are my phone ROM and RAM allocated? ....................................................................................................79
3.14 How do I check the available storage space in my phone storage and microSD card? ...........................................80
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1 Basic functions
1
Basic functions
1.1 Color schemes
Black and white with belt grinding frames in various colors.
1.2 Software and hardware specifications
1.2.1 Hardware specifications
Item
Specifications
Shape
Bar-type
LCD


Size: 4.5 inches
Type: TFT touch-sensitive screen

Color: 16M colors

Resolution: 854 x 480 (FWVGA)
Dimensions
133 mm (L) x 68 mm (W) x 9.5 mm (T)
Weight
About 153 g (including the battery)
Frequency band
Y550-L01:
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
LTE FDD Band 1: 1920–1980 MHz (UL), 2110–2170 MHz
(DL)

(DL)

(DL)

LTE FDD Band 8: 880–915 MHz (UL), 925–960 MHz (DL)

LTE FDD Band 20: 832–862 MHz (UL), 791–821 MHz (DL)

WCDMA Band 1 (WCDMA 2100): 1920–1980 MHz (UL),
2110–2170 MHz (DL)

925–960 MHz (DL)
1
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1 Basic functions
Specifications

GSM (GSM 850): 824–849 MHz (UL), 869–894 MHz (DL)

EGSM (GSM 900): 880–915 MHz (UL), 925–960 MHz (DL)

DCS (GSM 1800): 1710–1785 MHz (UL), 1805–1880 MHz
(DL)

PCS (GSM 1900): 1850–1910 MHz (UL), 1930–1990 MHz
(DL)
Y550-L02:

(DL)

(DL)

LTE FDD Band 5: 824–849 MHz (UL), 869–894MHz (DL)

(DL)

2110–2170 MHz (DL)

869–894 MHz (DL)

925–960 MHz (DL)



DCS (GSM 1800): 1710–1785 MHz (UL), 1805–1880 MHz
(DL)
PCS (GSM 1900): 1850–1910 MHz (UL), 1930–1990 MHz (DL)
Y550-L03:

(DL)

(DL)

(DL)

2110–2170 MHz (DL)

1930–1990 MHz (DL)

869–894 MHz (DL)

WCDMA AWS: 1710–1755 MHz (UL), 2110–2155 MHz (DL)



DCS (GSM 1800): 1710–1785 MHz (UL), 1805–1880 MHz
(DL)
PCS (GSM 1900): 1850–1910 MHz (UL), 1930–1990 MHz (DL)
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Item
Specifications
Maximum transmit
power
Y550-L01:

LTE FDD Band 1: 21–25 dBm (Power Class 3)

LTE FDD Band 3/Band 7/Band 8/ Band 20: 19.5–25 dBm
(Power Class 3)

WCDMA: +24 dBm (Power Class 3)

GSM/EGSM (GSM/GPRS 850/900): +33 dBm (Power Class 4)

DCS/PCS (GSM/GPRS 1800/1900): +30 dBm (Power Class 1)
Y550-L02:


LTE FDD Band 1/Band 5: 21–25 dBm (Power Class 3)
LTE FDD Band 3/Band 7: 19.5–25 dBm (Power Class 3)



Y550-L03:
Static sensitivity:

LTE FDD Band 4: 21–25 dBm (Power Class 3)

LTE FDD Band 2/Band 7: 19.5–25 dBm (Power Class 3)



Y550-L01:

LTE FDD Band 1: better than –100 dBm/5 MHz

LTE FDD Band 3: better than –101.7 dBm/1.4 MHz




WCDMA Band 1 (WCDMA 2100): better than –106.7
dBm/3.84 MHz

WCDMA Band 8 (WCDMA 900): better than –103.7 dBm/3.84
MHz

GSM /EGSM/DCS/PCS (GSM 850/900/1800/1900): better
than –102 dBm/200 kHz
Y550-L02:
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




dBm/3.84 MHz

MHz

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Specifications
MHz

Y550-L03:
Network rate




dBm/3.84 MHz

dBm/3.84 MHz

MHz

WCDMA AWS: better than –106.7 dBm/3.84 MHz


WCDMA: 384 Kbit/s (UL), 384K bit/s (DL)

HSPA+: 42 Mbit/s (DL), 5.76 Mbit/s (UL)

EDGE: 236.8 Kbit/s (UL), 236.8 Kbit/s (DL)

GPRS: 40 Kbit/s (UL), 60 Kbit/s (DL)

LTE Category 4: 51.0 Mbit/s (UL), 150.8 Mbit/s (DL)
SIM/USIM card
interface
Standard 3FF SIM card interface, supporting the 1.8/3V USIM
card
External interface
Standard Micro USB, microSD Card slot, 3.5 mm headset
External memory
support
microSD Card (up to 32 GB)
Processor
Qualcomm® MSM8916™, Quad Core 1.2 GHz
Memory

ROM: 4 GB

RAM: 1 GB

ROM User Available: 1.8 GB
Device control:
capacitive soft keys with haptic feedback
Physical Power and Volume key
GPS
GPS/AGPS
Temperature
Operating temperature: 0°C to 35°C
Warehouse temperature: –20°C to +70°C
Battery

Capability: 2000 mAh
Standby time and talking time depend on the user operation and network
condition.
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Specifications

WCDMA network: up to 570 hours standby time; up to 600
minutes talking time

GSM network: up to 510 hours standby time; up to 530 minutes
talking time

FDD LTE network: up to 410 hours standby time

Charging Time: about 4 hours from supplied charger
Relative humidity
Working: 5%–95%
Camera
Main camera:5 MP AF
Secondary camera:2 MP FF
Bluetooth
Bluetooth 4.0 + EDR
A2DP stereo Bluetooth
WiFi
802.11b/802.11g/802.11n
USB
USB2.0 High Speed
Radio
FM Radio
Power supply
100–240 V, 50/60 Hz, 1 A
Certification
Y550-L01: CE, GCF, BQB, Wi-Fi, RoHS, REACH, CTS
Y550-L02: CE, FCC, CTS, BQB, A-Tick, Wi-Fi, RoHS
Y550-L03: FCC, CTS, BQB, Wi-Fi, RoHS
Sensor

Accelerometer

Proximity sensor

Ambient light sensor
1.2.2 Software specifications
Item
Specifications
Operating system
Android™ 4.4 (Jelly Bean) + HUAWEI Emotion UI 2.3
Input method
Android IME and Huawei Swype IME
Browser
Android Native Browser
Voice codec

Messaging

WCDMA: AMR-NB
GSM/GPRS: FR/EFR/HR/AMR-NB

SMS

MMS
Email
POP3/IMAP/Exchange
Multi-media

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Audio Codec: MP3, MIDI, AMR-NB, AAC, AAC+, eAAC+,
PCM
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Specifications
Streaming media
Software update
USB function

Video Codec: H.263, H.264, MPEG-4

File Format: *.mp3, *.mid, *.amr, *.3gp, *.mp4, *.aac,
*.wav,*.ogg

Image Codec: PNG, GIF (Static only), JPEG, BMP, WEBP,
WBMP

Image File Format: *.png, *.gif (Static only), *.jpg, *.bmp,
*.webp, *.wbmp

Audio Codec: AMR-NB, AAC, AAC+, eAAC+

Video Codec: H.263, H.264, MPEG-4

File Format: *.mp4, *.3gp

HOTA

Update using a microSD card

Mass Storage

USB Tethering

Charging
STK/USAT
Support STK/USAT
Camera & Video
resolution
5.0 MP:

Photo: Up to 2592 x 1944

Video: Up to 1080 x 720 (720P)
2.0 MP:
Photo and video

Photo: Up to 2048 x 1536

Video: Up to 1080 x 720 (720P)

Capture File Format: *.jpg

Recording File Format: *.mp4
1.3 Selling points

4G LTE high-speed data transmission and up to 150 Mbit/s downlink rate

4.5-inch IPS high definition (FWVGA) screen

2000 mAh battery that supports ultra power saving

Latest Qualcomm LTE chip solution, quad-core, 1.2 GHz

Android 4.4+EMUI2.3

Highly cost-effective
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1.4 Your phone at a glance
From any screen, you can:

Touch
to return to the previous screen or exit the current application.

Touch
to return to the home screen.

Touch and hold

Press the power button once to turn on or turn off the screen.

Press the power and volume down buttons simultaneously to take a screenshot.
to display recently used applications.
1.5 Installation
Your Y550 supports micro-SIM cards. To purchase or replace a micro-SIM card, contact your
service provider.
The Y550 supports a single SIM card and a single microSD card. Install the cards by
following the steps illustrated in the following two figures. After you complete these steps,
you are ready to begin using your Y550. Press and hold the power button for a few seconds to
power on your phone.
Before removing a microSD card, touch Settings > DEVICE > Storage and uninstall the
card first.
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1.6 Home screens
1.6.1 How do I add or delete a home screen?
On the home screen, pinch your fingers together to display the thumbnails. You can then
quickly add or delete a home screen.
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Your phone does not support 3D home screens.
1.6.2 Home screen overview
All your applications and widgets are displayed on the home screen. By default, your phone
has four home screens. Flick left or right to switch between them. Touch an application or
widget to open it.
The four home screens from top to bottom are:
1.
Dock, housing shortcuts for applications
2.
Widget area and home screen shortcuts
3.
Home screen shortcuts
4.
Home screen shortcuts
Home screen items include applications and widgets. To create a folder on the home screen,
drag an application onto another. A folder containing both applications is then created.
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1.6.3 How do I manage the applications and widgets on the home
screen?
Touch and hold an application or widget to enter editing mode. You can drag it to change its
position or to the trash bin to uninstall it.
The system applications cannot be uninstalled.
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1.6.4 How do I add a widget to the home screen?
Touch the menu key to display the Set Home Screen dialog box. Touch Widgets. Touch and
hold a widget and drag it to a blank area on the home screen.
1.7 Contacts
1.7.1 How do I create a contact? How do I assign a photo to a
contact?

Creating a contact
1.
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Touch Contacts then
. Choose where you want to save the contact.
12
2.

1 Basic functions
Enter the contact information and touch SAVE.
Assigning a photo to a contact
You cannot assign photos to contacts saved to the SIM card.
Method: Go to Contacts and touch a contact. On the contact details screen, touch the
contact photo area, and touch Take photo, Choose from preset, or Choose photo from
Gallery.
1.7.2 How do I import contacts from or export contacts to a SIM
card?

Exporting contacts from your phone to a SIM card
1.
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Touch Contacts >
> Import/Export > Export to SIM card.
13
2.

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1 Basic functions
Select the contacts you want to export, and touch EXPORT then OK.
Importing contacts from a SIM card
1.
Touch Contacts >
> Import/Export > Import from SIM card.
2.
Select the contacts you want to import, and touch IMPORT then Phone.
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1 Basic functions
1.7.3 How many contacts can my phone save?
You can save 2000 or more contacts in your phone's internal storage, depending on your
phone's available space. How many contacts can the SIM card save depends on the SIM card.
1.7.4 How do I add a contact to a contact group?
Use either of the following methods:

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Method 1: On the contact editing screen, touch Group name and select a group, or
create a group to add the contact to the group.
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
1 Basic functions
Method 2: Touch Contacts. Touch the Favorites tab and touch the desired group name.
On the displayed screen, touch Add members. Select contacts you want to add to the
group, and touch ADD.
1.7.5 How do I manage the contacts?
1.
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Go to Contacts and touch
> Settings > Copy contacts.
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2.
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1 Basic functions
Touch Phone or SIM, select the contacts you want to copy, and touch COPY. On the
displayed screen, touch SIM or Phone then OK.
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1.8 Messaging
1.8.1 How do I edit a message?
Create a message, and touch the text field to bring up the onscreen keyboard. The default
input method is the Swype input method.
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1.8.2 How do I delete or lock a message in a conversation? How
do I delete multiple messages in batches?
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1 Basic functions
Go to Messaging and touch a conversation to display all messages in the conversation. Touch
and hold the message you want to lock or delete. From the displayed option menu, choose
Lock or Delete.
To simultaneously delete multiple messages from a conversation, touch and hold the
conversation, select the messages you want to delete, and touch Delete.
1.8.3 How do I forward a text message, send a text message to
multiple recipients, or save a text message as a draft?

Forwarding a text message
Touch and hold the message, choose Forward from the displayed option menu, enter a
recipient, and touch Send.

Sending a text message to multiple recipients
Write your message, touch
message.

, select the desired recipients, touch OK, and send the
Saving a text message as a draft
Create a message, enter the recipient, compose the message, and touch the return key.
The message is automatically saved as a draft.
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1.8.4 How many English characters can be contained in a long text
message?
The number of English characters that can be contained in a long text message varies
according to product customized versions.
1.8.5 How many text messages can be saved on my phone?
How many messages can be saved on your phone depends on your phone's available storage
space.
1.8.6 How do I set the SMS center number?
Your phone does not support this function.
1.9 Calls
1.9.1 Can I record a call? Where is the recording saved?
1.9.2 How do I switch between calls or merge two calls to have a
conference call?
Your phone supports conference calls, which are a new service based on the call waiting and
call hold service. A maximum of four parties can be included in a conference call.
To start a conference call, merge the ongoing calls.
To use this function, make sure your card supports conference calls. Contact your service
provider to enable call waiting and call hold.
1.9.3 Does my phone support dual SIM cards? What will happen
if I'm in a call using one SIM card while someone calls the other?
1.10 Multimedia messaging
1.10.1 How do I send a multimedia message?
1.
Go to Messaging, and touch New message.
2.
Enter the recipient and write the message.
3.
Touch the menu key then Add subject. The message is then converted into a multimedia
message.
4.
Touch
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next to the text box to add pictures, audio clips, or videos to the message.
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5.
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Touch Send.
1.10.2 Why can't I send or receive multimedia messages? What can
I do?

The network is busy, or the signal reception is poor.

Solution: Try again later.
The message is denied by the network (MMS center).
−
Cause 1: The recipient number is invalid.
Solution: Verify that the recipient number is correct and try again.
−
Cause 2: The size of the multimedia message exceeds the specified threshold.
Solution: Delete some content from the multimedia message to ensure that its size
does not exceed the specified threshold. Then, try again.

Your balance is insufficient.
Solution: Top up your account and try again.

Your phone is running out of available storage space.
Solution: Ensure that your phone has at least 1 MB available memory by deleting unused
files or applications.
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1 Basic functions
1.10.3 Is there any restriction on the size, format, or resolution of
the file to be attached to a multimedia message?
If an audio or video file exceeds the specified size threshold (depending on your service
provider), it cannot be attached to a message. If a picture is too large, it will be automatically
compressed before being attached to a message. As a result, the resolution of the picture
attached to the message decreases.
1.10.4 Can I save attachments from multimedia messages? Where
are the attachments saved?
By default, after you receive a multimedia message, the attachment is automatically saved to
the /data folder, which is invisible to you.
You can save the attachment to the Download folder in the phone storage or SD card:
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1.11 Music
1.11.1 How are my songs sorted?

Albums: sorts songs by album.

Artists: sorts songs by artist.

All songs: sorts all songs by name.

Genres: sorts songs by genre.

Playlists: sorts songs by user-defined playlist.
1.11.2 How do I create a playlist?
1.
Go to Music, and touch Playlists then Create new playlist.
2.
Name the playlist and touch Save.
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3.
1 Basic functions
In the displayed dialog box, touch OK. Select the desired songs and touch ADD.
1.11.3 What play modes does my phone support?

Play in order (by default): plays all audio clips in a playlist in sequence and stops
playing after all the files have been played.

Shuffle: plays all audio clips in the playlist in a random order and stops playing after all
the files have been played.

Repeat all songs: plays all audio files in a playlist in sequence and repeats the playlist in
sequence when all the files have been played.

Repeat current song: plays the current audio clip repeatedly.
1.11.4 How do I play songs in the background, exit music, and
view the lyrics when a song is playing?

To play songs in the background: Go to Music, play a song, and touch the return or
home button.

To quit Music: On the music playing screen, touch the menu key then Exit. In the
displayed dialog box, touch OK.

To view the lyrics when a song is playing: If the lyrics of a song are saved in the same
folder as the song, your phone automatically displays the lyrics while the song is playing.
If this is not the case, on the music playing screen, flick your finger left to display the
lyrics.
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1.12 Camera
1.12.1 If my phone has no microSD card installed, can I take
photos or shoot videos?
1.12.2 My phone cannot open some photos or videos. Why?

The file format is not supported.

Your phone memory is insufficient.

The file is corrupted.

The file is copyright-protected (for example, a .dcf file).

Your phone does not have sufficient resources. Close some third-party applications, and
try again.

In some rare cases, unknown errors may occur in your phone's operating system or
applications. Restart your phone and try again.
1.12.3 Where are my photos and videos saved? Can I change the
save location?

You can choose to store photos and videos to your phone's internal storage or microSD
card. By default, the photos and videos are saved on the microSD card.

When the save location is your phone's internal storage, you can touch File Manager >
Internal > DCIM > Camera to find your photos and videos.

When the save location is the microSD card, go to File manager then SD
card\DCIM\Camera to view the saved photos and videos.
1.12.4 How do I edit a photo or video or add a photo frame?

To edit a photo, touch the menu key. You will then be able to rotate, crop, or edit the
photo.

Videos cannot be edited.
1.12.5 Does my phone support HD videos?
Your phone supports 720P videos and 30 fps.
1.12.6 Can I disable the shutter sound?
1.12.7 How do I switch between front and rear cameras?
On the viewfinder, touch the
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icon.
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1 Basic functions
1.12.8 What video formats and resolutions does my camera
support?
The supported video format is MP4. The video size depends on the available space of your
phone.
1.12.9 What picture formats and resolutions does my camera
support?
The supported picture format is JPG, and the resolution is up to 2592 x 1944 pixels (5 MP).
1.13 Streaming media
1.13.1 Will my phone stop playing streaming media when a call
comes in? If yes, will it resume playing when the call ends?

Your phone stops playing streaming media when you have an incoming call.

If the call lasts for less than 3 minutes, the streaming media automatically resumes
playing when the call ends. Otherwise, manual operations are required.
1.13.2 Why can't my phone play some streaming media?

The file format is not supported.
Your phone supports the following audiovisual encoding formats and file formats:
− Video encoding: MPEG4, H.263, and H.264
−
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Audio encoding: AAC and AMR-NB
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−
File formats: 3GP and MP4
−
Maximum encoding rate: 4 Mbit/s

The network connection is unstable.

Your phone is running out of storage space.
1 Basic functions
1.13.3 What may cause poor quality of online streaming media
played on my phone?

The source streaming media is of poor quality.

The network connection is poor.

Your phone's hardware may be faulty. For example, the display is damaged. To check
this, play a local video for comparison.

Your phone's available memory is insufficient.

The CPU usage is high.

Too many applications are running.
1.13.4 Will playing online streaming media take up my phone's
storage space?
No. When playing online streaming media, your phone uses its RAM rather than its storage.
1.14 Bluetooth
1.14.1 What files can be transmitted using Bluetooth?
Pictures, audio clips, videos, web pages, and contacts can be transmitted using Bluetooth.
1.14.2 How do I send a file using Bluetooth?
1.
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To share an audio clip, a picture, or a video, touch and hold the file in Music or Gallery,
and touch Share then Bluetooth to send the file.
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2.
To share a website, open a website, and touch
3.
To share a contact, go to Contacts and touch
1 Basic functions
> Share page > Bluetooth.
> Share > Bluetooth.
1.14.3 Why can't my phone be discovered by other Bluetooth
devices?

Bluetooth has been turned off on your phone.
Solution: Go to Settings, and turn on Bluetooth.
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
1 Basic functions
Bluetooth is turned on, but your phone is not set to be visible to other devices.
Solution: Go to Settings, touch Bluetooth, and touch your phone's name.
1.14.4 What is the Bluetooth working range?
The working range is approximately 10 meters.
1.14.5 Why can't I pair my phone with other Bluetooth devices?
Your phone supports various profiles, such as A2DP, AVRCP, HSP, HFP, HID, OPP, and
PBAP. If the device to be paired with also supports these profiles but fails to be paired with,
see the following solutions:

Your phone cannot detect other phones.
Solution: Check that the Bluetooth on that phone is turned on and the phone is set to be
visible.

Your phone cannot detect a Bluetooth headset.
Solution: Check that the headset is set to be visible. For details about how to configure
the headset, see the headset's user guide.

Your phone cannot send files to another phone.
Solution: Check that the phone to be connected to is able to receive files and supports the
formats of the files you want to send.
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1.15 GPS navigation
1.15.1 What navigation applications does my phone come with?
Your phone comes with Google Maps.
1.15.2 What can I do if the navigation application experiences data
loss?
If software data of Google Maps is lost, connect your phone to a Wi-Fi network to download
the map data again.
If the authorization file is lost, Google Maps will automatically download the authorization
file at the startup when your phone is connected to the Internet.
1.15.3 What can I do if the navigation application on my phone
cannot receive signals from GPS satellites?

If you are using the phone indoors, bring the phone to an outdoor area.

If you are using the phone outdoors, make sure you are not in a built-up area because
high buildings block the satellite signals.
1.16 Does my phone support FM radio? If yes, how do I
save manually found channels?
Yes, your phone supports FM radio.
Manually entered channels and the channels you find by touching
and
will not
be saved. You can touch a star at the bottom of the screen to add the current channel to your
favorites.
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1 Basic functions
1.17 Can I download themes to my phone? Does my phone
support live wallpapers?
You cannot download themes to your phone, but your phone supports live wallpapers.
To apply a live wallpaper to your phone, touch and hold a blank area on the home screen,
touch Wallpapers > Home screen wallpaper > Live wallpaper, and select a wallpaper.
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1.18 Does my phone support video calls or video chats?
Your phone does not support video calls, but it comes with a front camera, so you can install a
third-party application, such as Google Talk, to implement video chats.
1.19 How do I take a screenshot?
When the screen is not locked, simultaneously press the power and volume down buttons
simultaneously for 2 seconds or more to take a screenshot.
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1 Basic functions
1.20 Does my phone support flash playback? If not, can I
install a third-party flash player for flash playback?
Your phone is not preinstalled with any flash players.
To download a flash player, go to Google Play Store or any video websites that require the
support from flash players.
1.21 Does my phone come with a headset? What line order
does my phone support?
The headset delivered with your phone adopts the American line order, which is the
mainstream line order in the industry.
The headset comes with only one key (the hook key) for you to answer or end a call as well as
start or stop playing music. Your phone supports other headsets with volume up and volume
down keys. Using such headsets, you can also adjust the in-call volume and music volume.
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2 Common settings
2
Common settings
2.1 Email
2.1.1 How do I complete email settings?

Adding an email account
Touch Settings > All > Add account. Touch Email to add an email account or touch
Corporate to add an Exchange account.
To manually set an email account:
1.
On the account setting screen, enter your email account name and password.
2.
Touch Manual setup.
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3.
Touch POP3 to display the incoming server setting screen.
4.
Touch Next and configure the outgoing server settings.
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2 Common settings
36
2 Common settings
5.
Touch Next and configure the email receiving settings, such as the inbox refresh
frequency.
6.
Touch Next, name the account, and enter your name.
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7.
2 Common settings
Touch Next. You will then log in to your email account and access the inbox of the
email account.
You can automatically set up your email account for certain email service providers only
when the email settings have been preconfigured on your phone. To automatically set up
an email account:
8.
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On the Account setup screen, enter your email account name and password.
38
9.
2 Common settings
Touch Next.
10. Touch Next and configure the email receiving settings, such as the inbox refresh
frequency.
11. Touch Next, name the account, and enter your name.
12. Touch Next. You will then log in to your email account and access the inbox of the
email account.
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2 Common settings
For details about email account settings, contact your email service provider.

Sending an email
On the Inbox screen, touch
Send email.

, enter the recipient, subject, email content, and touch
Viewing or deleting an email
On the Inbox screen, touch an email to view it, or touch
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to delete it.
40

2 Common settings
Deleting an email account
On the Inbox screen, touch the menu key. From the displayed option menu, choose
Settings. Touch the email account you want to delete. On the displayed screen, touch
Remove account.
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2 Common settings
2.1.2 Can I view emails when no Internet connection is available
on my phone?
Yes if the emails have been downloaded to your phone.
2.1.3 How do I synchronize contacts and calendar events?
To synchronize contacts, you must log in to at least one Exchange account.
On the Account setup screen, touch Exchange. Obtain the email box server's settings from
your email service provider's website, configure the settings on your phone, and log in to your
Exchange account.
Go to Settings. Under ACCOUNTS, touch Corporate. Touch your account and select the
data you want to synchronize. Touch the menu key. From the displayed option menu, choose
Sync now to synchronize the selected data to your phone.
If the contact synchronization fails, check that your phone has Internet access and that the
account server supports contact synchronization.
2.2 Wi-Fi settings
2.2.1 How do I connect my phone to a Wi-Fi network?
On the home screen, touch Settings and go to WIRELESS & NETWORKS.
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2 Common settings

Touch Wi-Fi to search for Wi-Fi networks in range.

If Wi-Fi is turned on, your phone automatically searches for available Wi-Fi networks.
Touch the desired network. In the displayed dialog box, enter the password for the Wi-Fi
network, and touch Connect. When the connection is set up, you will be able to use the
Wi-Fi network to access the Internet.
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2 Common settings
2.2.2 What Wi-Fi protocols does my phone support?
Your phone supports 802.11b/g/n.
2.2.3 I cannot open web pages sometimes over a Wi-Fi connection.
Why?
Possible causes are as follows:

The x digital subscriber line (xDSL) connection fails. If the hotspot (such as a wireless
router) your phone connects to accesses the Internet through xDSL and the xDSL
connection fails, the Internet connection is unavailable. Check that the xDSL connection
is working properly and try again.

A domain name service (DNS) issue occurs. For example, if you cannot open web pages
but can access Play Store, the DNS is not working properly. In this case, on the screen
where a static IP address can be set, modify DNS settings.

The websites that the Wi-Fi hotspot can access are restricted. If the Internet connection
of the hotspot is restricted, your phone cannot be used to browse web pages.
2.2.4 I have turned on Wi-Fi on my phone, but it cannot detect
signals from Wi-Fi hotspots. What can I do?
On a device other than your phone, turn on Wi-Fi. If the device also cannot detect any Wi-Fi
signals, check whether your router is functioning correctly.

Check that the wireless router's service set identifier (SSID) is not hidden.

Restart the Wi-Fi function on your phone.

Restart your phone.
2.2.5 How do I know whether my phone is using its mobile data
connection or a Wi-Fi connection to access the Internet?
When a Wi-Fi connection is set up, the Wi-Fi connection is used with precedence over the
mobile data connection. If
is displayed in the upper right corner of your phone, you are
using a Wi-Fi connection to access the Internet.
2.2.6 I cannot connect to a Wi-Fi hotspot. Why?

The password you entered is incorrect. Note that the password is case sensitive.

The Wi-Fi reception is poor.
2.2.7 My phone's Wi-Fi connection automatically disconnects after
the screen times out. What can I do?
Change the Wi-Fi sleep policy as follows:
Touch Settings, go to WIRELESS & NETWORKS, and touch Wi-Fi. Touch
Advanced > Keep WLAN on during sleep. Then select Always.
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>
44
2 Common settings
By default, Always is selected for Keep WLAN on during sleep. If the settings are modified, your phone
disconnects from the Wi-Fi network when its screen turns off. The following describes the three options of
Keep WLAN on during sleep:

Always: Never disconnect a Wi-Fi connection.

Only when plugged in: Never disconnect a Wi-Fi connection when the phone is
charging. If the phone is not charging, it disconnects a Wi-Fi connection when it has
been idle for 3 minutes.

Never (increases data usage): Disconnect a Wi-Fi connection when the phone has been
idle for 3 minutes.
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2 Common settings
2.3 Can I use my phone as a mobile Wi-Fi hotspot and
access the Internet from another device using my phone's
data connection?
Yes. To implement this, turn on the Wi-Fi hotspot on your phone as follows:
Touch Settings, go to WIRELESS & NETWORKS, and touch More > Tethering &
portable hotspot > Portable WLAN hotspot.
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2 Common settings
After a device connects to your phone over Wi-Fi, you can access the Internet from that
device using your phone's mobile data connection.
To set the hotspot name and security parameters, go to Configure Wi-Fi hotspot.
2.4 How do I connect my phone to a Wi-Fi hotspot with a
static IP address to access the Internet?
Touch Settings > WIRELESS & NETWORKS > Wi-Fi. On the WLAN screen, touch the
desired hotspot. In the displayed dialog box, select Show advanced options. Select Static for
IP settings. Enter the IP address (mostly 192.168.1.***), gateway address (mostly
192.168.1.1), subnet mask or network mask (255.255.255.0), and domain name (DNS
address).
When your phone uses Dynamic Host Configuration Protocol (DHCP) to access the Internet
over Wi-Fi, it must wait for the router to assign it a dynamic IP address, which takes time. By
specifying a static IP address for your phone, this issue is resolved.
2.5 How do I set my phone to work as a modem and
provide Internet access for computers?
1.
On the home screen, touch Settings.
2.
Go to WIRELESS & NETWORKS, and touch More > Tethering & portable
hotspot.
3.
Touch USB tethering.
4.
On a computer, use HiSuite to install the USB driver for your phone. Right-click My
Computer and choose Manage. The new network adapter is displayed.
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2 Common settings
When using USB tethering, your phone's mobile data connection must be turned on.
Otherwise, the phone cannot provide Internet access for computers.
If a computer provides a wireless network adapter, you can turn on Portable WLAN hotspot
as follows:
Go to Settings. Under WIRELESS & NETWORKS, touch More > Tethering & portable
hotspot > Portable WLAN hotspot. Then the computer can connect to your phone over
Wi-Fi to access the Internet. Currently, this function is available to computers running
Windows.
2.6 Tone settings
2.6.1 How do I set the phone ringtone?
Touch Settings > Sound > Phone ringtone and select an audio file from Ringtone or Music.
2.6.2 How do I enable or disable vibration for incoming calls and
messages?
Touch Settings > Sound, and select or deselect Vibrate when ringing to enable or disable
vibration.
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2 Common settings
2.6.3 How do I set a custom audio file as the ringtone or message
tone?
Go to File Manager. Touch and hold an audio file and touch Set as > Phone ringtone or
Notification ringtone.
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2 Common settings
If the audio file you selected is saved on the microSD card, the ringtone is changed to the default one after
you remove the microSD card.
2.6.4 Can I set the ringtone for a contact group?
No.
2.6.5 How do I disable touch sounds?
Touch Settings > Sound, and select or deselect Touch sounds under SYSTEM to enable or
disable touch sounds.
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2 Common settings
2.7 Languages and keyboards
2.7.1 What languages does my phone support? How do I change
the system language?
On the home screen, touch Settings > Language & input > Language and select a language.
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2 Common settings
2.7.2 What can I do if I can't use a newly installed text input
method?
After installing an input method, you must select the input method as follows:
Touch Settings > Language & input. Under Default, select the newly installed input
method.
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2 Common settings
2.7.3 How do I change the system font size?
On the home screen, touch Settings > Display > Font size and select a font size.
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2 Common settings
2.7.4 What text input methods does my phone support?
Your phone supports Google keyboards, Google voice typing, and Swype for Huawei input
method.
2.7.5 How do I switch to the stroke input method?
You can set the input method under Language & input. The following uses Swype for
Huawei input method as an example:
Touch Settings > Language & input > Swype for Huawei > Languages, touch
select Stroke.
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2 Common settings
2.7.6 How do I disable key press vibration?
You can enable or disable the key press vibration in the settings of a text input method. The
following uses Swype for Huawei as an example:
Touch Settings > Language & input > Swype for Huawei > Settings and deselect Vibrate
on keypress.
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2 Common settings
2.8 Internet access
2.8.1 How do I clear my browser's cache and browse history?
Open the browser and touch the menu key. From the displayed option menu, choose Settings.
Touch Privacy & security then Clear cache or Clear history to clear the cache or web
browse history.
2.8.2 How do I view a web page in full screen or save a web page
to bookmarks?
To view a web page in full screen, touch the menu key. From the displayed option menu,
choose Settings. Then touch Labs and select Fullscreen.
To save a web page to bookmarks, touch the menu key. From the displayed option menu,
choose Save to bookmarks. Then touch OK.
2.8.3 Can I log in to my email account using the browser on my
phone?
Yes. Open the browser and enter the email account website in the address box.
2.8.4 Can I log in to my online bank account from my phone?
Yes. It is recommended that you install the online bank client on your phone. Logging in to
your online bank account using the browser on your phone may fail as some banks' login
plug-in can only run in Internet Explorer.
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2 Common settings
2.8.5 How do I save an image from a web page?
Touch and hold the image and choose Save image from the displayed option menu.
2.8.6 How do I set the browser home page?
Open the browser and touch the menu key. From the displayed option menu, choose Settings.
Then touch General > Set homepage.
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2 Common settings
2.8.7 How do I save a web page for offline reading?
Open a web page and touch the menu key. From the displayed option menu, choose Save for
offline reading.
2.8.8 What can I do if my phone fails to access the Internet?
Insert a SIM card into your phone. The phone then automatically configures APN settings.
To view APN settings, touch Settings > Mobile networks > Access Point Names.
If APN settings are incorrect, touch
option menu.
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, and choose Reset to default from the displayed
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2 Common settings
2.8.9 How do I turn on or turn off the mobile network?
Use either of the following methods:

Touch Settings > Mobile networks, select Data enabled, and turn on or turn off the
mobile network.

Flick down from the status bar to open the notification panel. In the shortcut switches,
touch
to turn on the mobile network. The icon changes to
mobile network is turned on.
when the
2.8.10 How do I view my phone's data service status or turn off
the data service?
Flick down from the status bar to open the notification panel.

indicates that the mobile network is turned on. To turn off the mobile network,
touch this icon to make it become

indicates that the mobile network is turned off. To turn on the mobile network,
touch this icon to make it become
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.
.
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2 Common settings
2.8.11 Can I use my phone to access the Internet during a call?
Yes if your phone is connected to a 3G network, but no if your phone is connected to a 2G
network.
2.8.12 Are there any restrictions to data services?
Currently your phone does not support CDMA2000.
It supports 2G, 3G, and LTE networks.
2.8.13 What is a VPN? How do I set VPN parameters?
A virtual private network (VPN) extends a private network across a public network, such as
the Internet. It is a connection type widely used in medium to large enterprises and
organizations.
To set VPN parameters:
1.
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On the home screen, touch Settings > More > VPN. In the displayed dialog box
prompting you to set a lock screen PIN or password, touch OK. (To use a VPN, you
must set a lock screen PIN or password. See section 2.9 xxx for details.)
60
2.
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2 Common settings
On the VPN screen, touch
in the upper right corner. When prompted, enter the
VPN name and server address and touch Save.
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2 Common settings
2.9 Screen lock
2.9.1 How do I enable a screen lock that must be unlocked using a
PIN?
1.
Touch Settings > Security > SCREEN SECURITY > Screen lock.
2.
Touch PIN to set it as the screen lock mode. After the PIN is set, you'll have to unlock
the screen whenever you power on or turn on the screen.
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2 Common settings
2.9.2 How do I set the Face Unlock function?
Touch Settings > Security > Screen lock > Face Unlock.
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2 Common settings
2.9.3 How do I set a screen unlock pattern?
1.
Touch Settings > Security > Screen lock > Pattern.
2.
On the Choose your pattern screen, swipe your finger across the screen to connect four
or more dots together in a pattern and touch Continue.
3.
Draw the pattern again and touch Confirm.
4.
When you power on your phone or press the power key to turn on the screen, draw the
pattern to unlock the screen.
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2 Common settings
2.9.4 How many times can I try the screen unlock pattern before
my phone becomes permanently locked? Can I unlock the phone
by sending an email from my Gmail?
Your phone will not be locked even if you incorrectly draw the unlock pattern for several
consecutive times, but you will have to wait for a while until you can try again.
Your phone supports the function to unlock the screen using the backup PIN. If you forget
your unlock pattern and backup PIN, please send your phone to the local customer service
center. Your phone cannot be unlocked using an email from Gmail.
2.9.5 How do I lock and unlock the screen?
To lock the screen, press the power key.
To unlock the screen, press the power key to turn on the screen and use a screen unlock
method, such as entering the PIN or drawing the unlock pattern.
2.10 Alarm
2.10.1 How do I add or remove an alarm?
1.
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On the home screen, touch Clock.
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2 Common settings
2.
3.
On the Alarm tab, touch
to display the alarm setting screen.
Under Alarm, set the alarm time.
4.
To set the alarm to repeat on certain days, select the desired intervals under Repeat.
5.
To set a tone for the alarm, touch Ringtone and select a tone.
6.
To set your phone to vibrate when the alarm goes off, turn on Vibrate.
7.
To name the alarm, touch Label.
8.
Touch DONE.
On the alarm tab, you can find the list of all alarms. If an alarm is deselected, it is disabled. To
delete an alarm, touch and hold it and select Delete from the displayed option menu.
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2 Common settings
2.10.2 Will the alarms go off when my phone is powered off?
Yes.
2.11 Applications
2.11.1 What application formats does my phone support? Is Java
supported?
Your phone supports all third-party applications based on the Android OS but does not
support Java applications.
2.11.2 How do I download third-party applications?
Log in to Huawei Hispace or Google Play Store to download third-party applications.
Clients preinstalled on your phone vary according to your phone's software.
2.11.3 Can I change the default installation location for
applications?
No.
2.11.4 How do I install, manage, and uninstall applications?
Touch Settings > Security, and select Unknown sources.
Download applications from Huawei Hispace or Google Play Store and directly install them.
Go to File Manager to view and install downloaded applications.
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2 Common settings
2.11.5 Why can't I install an application and what can I do?

The application is corrupted.

The application has already been installed.

Your phone has insufficient available storage.
2.11.6 What third-party applications are preinstalled on my phone?
Can I uninstall system applications or applications customized by
my service provider?
To view preinstalled applications on your phone, touch Settings > All > Manage apps. On
the displayed screen, flick your finger right until the All tab is displayed.
Whether applications installed by your service provider can be uninstalled depends on your
service provider's policy. Preinstalled applications vary according to product customized
versions.
2.12 Task manager
2.12.1 What can the task manager do?
It enables you to view and manage downloaded, running, and all applications.
2.12.2 How do I access the task manager?
Similar to the task manager on a computer, your phone's task manager enables you to view
and manage downloaded, running, and all applications.
On any screen, touch and hold
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to display the task manager screen.
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2 Common settings
2.12.3 What does the task manager screen look like?

In the upper part, the running applications are displayed in a list.

In the lower part, a clear button
applications simultaneously.
is displayed, which lets you close all running
2.12.4 How do I manage a specific application using the task
manager?

To view all running applications, scroll through the running application list. To close an
application, drag it leftward or rightward.

To open an application, touch it.

To close all running applications simultaneously, touch
.
2.13 Weather

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From the home screen, touch the weather widget. You can then touch
configure its settings.
to
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
2 Common settings
On the home screen, touch Tools > Weather. Then configure the display mode and
location settings.
2.14 Developer options
To view developer options, touch Settings > About phone and touch the build number three
times in rapid succession.
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2 Common settings

Desktop backup password: Set the backup password.

Stay awake: The screen will never turn off when your phone is charging.

USB debugging: Enable USB debug mode that allows the operator to use the adb
command to debug the phone.

Allow mock locations: Allow the phone to use mock locations.

Show touches: Show visual feedback for touches.

Pointer location: Display information about the currently touched item.

Animation scale: Control the animation scale.

Force GPU rendering: Use 2D hardware acceleration in applications.

Show CPU usage: Show current CPU usage.

Background process limit: Limit the number of background processes.

Show all ANRs: Show the App Not Responding dialog box for background
applications.
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2 Common settings
2.15 Time synchronization
You can synchronize your phone's date and time with the network.
On the home screen, touch Settings > Date & time and select Automatic date & time and
Automatic time zone.
2.16 Can I use my phone as a USB flash drive?
Yes. You can connect your phone to a computer in USB flash drive mode using a USB cable
and view content in the microSD card, but not content in your phone's internal storage.
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2 Common settings

Media device (MTP): MTP stands for Media Transfer Protocol. In this mode, you can
synchronize media files between your phone and the computer that supports MTP.

USB flash drive: In this mode, you can connect your phone to a computer using a USB
cable to manage content in the microSD card, such as copying and deleting the content.
When your phone is connected to a Mac in MTP mode, you can manage files on your phone,
but the dial-up connection function on the Mac is unavailable.
2.17 How do I free up the internal storage?
To delete unwanted files, go to File Manager, touch and hold the file or folder you want to
delete, and choose Delete from the displayed option menu.
2.18 How can I adjust the screen brightness?
On the home screen, touch Settings > All > Display > Brightness. Select Automatic
brightness or manually drag the brightness slider.
2.19 Does my phone have key backlight?
Your phone has no key backlight.
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2 Common settings
2.20 How do I turn on or turn off airplane mode?
When airplane mode is on, your wireless connections will be unavailable.

Method 1: On the home screen, touch Settings > More. Then turn on or turn off
Airplane mode.

Method 2: Press and hold the power button and choose Airplane mode from the
displayed option menu.
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2 Common settings
2.21 How do I restore my phone to its factory settings?
1.
Touch Settings > All > Backup & reset > Factory data reset.
2.
Touch Reset phone.
2.22 How do I enter and exit the safe mode?
To enter the safe mode, when the startup animation disappears, press the volume down key
until Safe mode is displayed in the lower left corner of the screen.
To exit the safe mode, restart your phone.
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2 Common settings
2.23 Does my phone support HDMI?
No.
2.24 Does my phone support TV-out?
No.
2.25 Does my phone support OTG?
No.
2.26 Can I use power adapters besides the provided one to
charge my phone?
You can use other power adapters provided by Huawei. You are advised to use the power
adapter provided with your phone, because non-standard power adapters may generate
excessive current that shortens your battery's life span or insufficient current that prolongs the
charging time.
2.27 What are the features of my phone?

4.5-inch IPS and FWVGA resolution (854 x 480 pixels)

4G LTE high-speed network data transmission

Huawei Emotion UI 2.3, which is compatible with Android 4.4

5 MP BSI camera with autofocus and LED flash

720p HD video recording and playback

2000 mAh large battery
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3 Others
3
Others
3.1 How do I save battery power?

When you are not using the phone, press the power key to turn off the screen.

Set the screen timeout period to a small value under Settings > Display > Sleep.

Lower the screen brightness under Settings > Display > Brightness.

Turn off Wi-Fi and Bluetooth when you do not need to use them under Settings >
WIRELESS & NETWORKS > Wi-Fi and Bluetooth.

Turn off data synchronization by turning off Accounts & sync for an existing account
under Settings > Account.

Turn off the mobile network by deselecting Data enabled under Settings > Mobile
networks.

Turn off GPS by clearing GPS satellites under Settings > Location access.
3.2 How do I reduce my mobile data usage?

Turn off the mobile network when you do not need it.

Disable the data service if your phone is connected to a Wi-Fi network.

Access Wireless Access Protocol (WAP) sites instead of World Wide Web (WWW)
websites.

Turn off the mobile network by deselecting Data enabled under Settings > Mobile
networks.

Turn off data synchronization by turning off Accounts & sync for an existing account
under Settings > Account.
3.3 What can I do if my phone runs slowly?

Close background applications you do not need. Touch Settings > Manage apps >
Running, select the application you want to close, and touch Stop.

Uninstall unwanted applications to free up your phone's storage space. When available
storage is insufficient, the phone runs slowly.
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
3 Others
If the CPU usage is high and multiple background processes are running, restart your
phone to close unwanted processes and applications.
3.4 Can I set my customized wallpaper not to stretch?
No. You can install a third-party application for this function.
3.5 How do I enter the recovery mode and restore my
phone to its factory settings?
When an update package is available on your microSD card or an online update package is
downloaded, power off your phone, press and hold the power and volume down buttons
simultaneously to enter the recovery mode. In recovery mode, press the volume up and
volume down buttons to scroll through the options, and press the power button to select an
option.
To restore your phone to its factory settings, touch Settings > Backup & reset > Factory
data reset > Reset phone.
3.6 Can I scan a QR code using my phone?
Yes, but you need to download a quick response (QR) code application first.
3.7 Does my phone support 3D acceleration?
Yes. To enable 3D acceleration, touch Settings > Developer options and select Force GPU
rendering.
Enabling 3D acceleration improves the gaming experience, but consumes memory as well. If
you are playing a game only, great memory consumption does not affect your phone's running.
If you are playing a game while multiple applications are running on your phone, the phone
may run slowly.
3.8 How do I know whether my phone has been rooted?
Connect your phone to a computer. On the computer, run adb shell. If $ is displayed, the
phone has not been rooted. If # is displayed, the phone has been rooted.
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3 Others
3.9 Can I use my phone for recording?
Yes. Your phone comes with the recording function.
3.10 Does my phone come with a protective film?
Whether your phone comes with a protective film varies according to product customized
versions.
3.11 Does my phone support mobile TV?
No.
3.12 Can I view or edit Word, Excel, PowerPoint, and PDF
files on my phone?
No.
3.13 How are my phone ROM and RAM allocated?
Partitions of the flash memory (ROM) (similar to a hard disk 4 GB
on a computer)
Partition
Size
Boot and
About 256 MB
operating system
data backup
partition
Partition
reserved for
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Description
Query Method
This partition stores the boot and
operating system backup data.
It cannot be queried.
Data in this partition is used when
you restore your phone to its factory
settings.
About 256 MB This partition is reserved for HOTA It cannot be queried.
updates.
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3 Others
Partitions of the flash memory (ROM) (similar to a hard disk 4 GB
on a computer)
Partition
Size
HOTA updates
System
mirroring
partition
Description
Query Method
The device provider and the
operator send update and patch files
to this partition.
About 1.5 GB
Space available About 1.6 GB
to users
This partition stores system
applications and built-in Android
packages (APKs), including
customized information.
It can be queried
using a third-party
application.
This partition is used when your
It can be queried
phone does not have a microSD card under Settings >
inserted and when you are using
DEVICE >
applications that must run on a
Storage > Internal
microSD card, for example, camera, storage.
Bluetooth, and data synchronization
with computers. With this partition,
you can use all functions provided
on the Android without an
additional microSD card.
This partition is used when the OS
or applications are running. This
partition also stores the files for
applications you install.
Other
About 256 MB This partition includes the space
It cannot be queried.
occupied by file partition tables,
space occupied by flag tables of
flash material bad blocks, and space
lost due to formatting.
These partitions are for your reference only. Partition sizes
vary according to product customized versions.
3.14 How do I check the available storage space in my
phone storage and microSD card?
On the home screen, touch Settings > DEVICE > Storage to view the storage details.
Your phone's internal storage is determined during production, while the storage space in the
microSD card may vary.
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1.8.4 unlocker

Transcription

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