Oct 2012 Digest_web
Transcription
Oct 2012 Digest_web
October 2012 Upcoming Events ICMAD Presents: “A Practical Guide to Import/Export,” A Two Webinar Series Learn how your company can reduce the cost of importing and exporting your products. 1:00 p.m. – 2:00 p.m. Eastern See ICMAD at these events: October 17 Avoiding FDA Import Detentions October 24 Empower Your Business October 30 Streamline Your Import/Export November 15 ICMAD Cocktail Reception Cosmoprof Asia Follow ICMAD and the Safe Cosmetics Alliance at www.safecosmeticsalliance.org Member Benefits Insurance Coverage Educational Programs Networking Opportunities Publications Export Assistance Authentication Services Call Me First Directory LinkedIn, Facebook & Twitter Discount Shipping Car Discounts Mentor Program Advertising Sponsorships 21925 Field Parkway Deer Park, IL 60010 847-991-4499 • 1-800-334-2623 847-991-8161 (fax) www.icmad.org • info@icmad.org Wednesday, October 17, 2012 Part I: Avoiding FDA Import Detentions Imported cosmetic products are subject to FDA rules. The most common reasons for cosmetics import refusals are labeling violations, the illegal use of color additives, and the “presence of poisonous or deleterious substances, such as pathogenic microorganisms.” FDA is stepping up its effort to scrutinize cosmetic imports. Join ICMAD’s experts as they explain FDA’s import alert/ detention program and offer recommendations on how to avoid costly delays at U.S. borders with appropriate testing. Speakers: FDA Import Alerts and Detentions Carl Geffken, Chair, ICMAD International Committee Mirco Testing Dr. Keith Goins, Director, Micro Biological Services, Consumer Product Testing Co Moderator Craig Weiss, Chair, ICMAD Technical/ Regulatory Committee Tuesday, October 30, 2012 Part II: Streamline Your Import/Export Process to Reduce Your Overseas Costs Poor Importing and exporting processes cost companies thousands of dollars every year. Companies need to make sure they are compliant with all applicable importing laws, since they could be faced with law violations, or steep fees and fines. Businesses also have to ensure that when shipping product they are compliant with the laws for each country. The main concern for any business when going global is to ensure the goods get through customs without a problem and that all shipments arrive on time and intact. When a shipment goes through customs, the official relies only on the paperwork that comes with it, so it is important to follow proper paperwork procedures. Let ICMAD’s expert show you how you can minimize your cost and successfully move our products here and abroad. Speakers: Mary Ptak, Manager, Masterpiece International Ltd Carl Geffken, Moderator, Chair, International Committee Webinar Costs: $95 for ICMAD members and association partners / $125 for nonmembers Discounted cost for both programs: $175 for ICMAD members and association partners / $235 for nonmembers Contact the ICMAD office at 800-334-2623 or go to www.icmad.org to register. If you are not able to attend, the link will be available upon completion of the webinar. From the President’s Pen… In n Th his Issue Webiina ar Seriies ................................11 ICMAD continues to add more benefits for ICMAD members and the industry Fro om th he Preesid dentt’s Pen .............22 by Pamela Jo Busiek, President & CEO Membeer New ws...................................33 Reg gula atorry Upd datee .........................44 Cossmopro of Asia a ............................55 Inttern rna aƟonal Co orneer ..................... 6 Havee You Heard d ............................ 7 Partn ner News ...............................88 ICM MAD Ind dusstryy ArrƟclle ............ 9-122 AdveerƟ Ɵsin ng & In nfo Serrvicees ..113-188 Member Spo otlig ghtt ..................... 199 Dear ICMAD Friends, Well we’re moved, have welcomed guests, and fall has arrived! ICMAD continues to receive a lot of visibility. The most recent example: a feature article in Beauty Store Business has been included in this issue for those of you who do not subscribe. The introduction of the ICMAD webinar series has begun and is becoming very popular among members and others in the industry. Links to previous programs will be available on our new website, once it is launched. Please make note of the upcoming webinar dates in the Digest so that you are aware of latest industry information. ICMAD is proud to announce an exclusive partnership with Kline that provides you with valuable data and industry reporting. You will find this information very helpful in your business. We have all been very busy and focused on the California Green Chemistry legislation. Please, please follow this and any call to action that we communicate. We are continuing to collaborate with our sister associations most effectively to impact the industry regarding legislation and policy. And...if you are attending Cosmoprof Asia, be our guest at the Annual Cocktail Reception. We are thankful to our sponsors, Biorius and East Hill, for their support in making this evening happen. Hong Kong has provided us with some lovely surprises for the reception that you don’t want to miss! As always, please let me hear from you if there is anything that we at ICMAD can do to better serve you. Contribute to the Discussion ICMAD’s social media program is growing as a way to ensure that the cosmetics industry is familiar with members, news and information. Follow ICMAD on Twitter, Facebook and LinkedIn. ICMADTalks Wishing you a successful October. Blessings, Pamela Jo Busiek President and CEO pbusiek@icmad.org Green Chemistry Information www.facebook.com/ ICMADTalks. LinkedIn Group: ICMAD 2 ICMAD has asked that members sign a letter directed to the California Department of Toxic Substances Control (DTSC). It is important for members to realize that every part of our industry will be affected, such as manufacturers, distributors, salon/spa owners and retailers. The proposed regulations raise significant concerns for our industry on issues such as trade secrets and confidential business information, excessive data submission requirements, and product recall authority. For more information about the California Green Chemistry Initiative, follow this link: http:// beautyisourbusiness.org/issues/ california-green-chemistry-initiativeOctober 2012 Member News Free Networking Event at Cosmoprof Asia ICMAD invites you to attend the Networking Reception at Cosmoprof Asia on Thursday, November 15 from 6:30 to 8:30 p.m. This is a great time for you to talk with ICMAD members and others attending the show. See the flyer in this issue and then register online at www.icmad.org. The event is free to attend. Take advantage of Industry Publications Discount ICMAD and BIR have partnered together to bring you the Beauty Industry Report (BIR). New ICMAD Members can sign up for an electronic subscription at no charge for one year. Current members receive 15% off the hard copy subscription or $10 off the electronic subscription. To take advantage of this offer, send your contact information to Marilyn Mages at mmages@icmad.org. For information on the BIR newsletter or if you would like two complimentary copies, contact lisa@bironline.com. Third ICMAD Webinar Introduced: Empower Your Business with Market Intelligence ICMAD has finalized a new partnership with Kline & Company to provide you with key industry information, including report content and ordering. To find out more about these new membership benefits, sign up for the free 30-minute webinar on Tuesday, October 24 at 2:00 p.m. Eastern. https://klinegroup.webex.com/klinegroup/onstage/g. php?t=a&d=710691919 Kline & Company is a respected provider of world-class consulting services and high-quality market intelligence. Some of the reports offered include: U.S. Facial Skin Care Market, U.S. Color Cosmetics Market, and Beauty Retailing through U.S. Department Stores. We hope you can join us! PCPC DreamBall On Thursday, September 27, 2012, Dr. Robb Akridge PhD, ICMAD Director, Cofounder Clarisonic, and Pam Busiek, ICMAD President and CEO attended Look Good…Feel Better’s 28th annual DreamBall which honored Michael Clinton, President, marketing and publishing director of Hearst Magazines, and Carol Hamilton, President L’Oreal Luxe USA. The event raised $2.4 million to help improve the self-esteem and quality of life for people undergoing cancer treatments. Welcome New Members Asili LLC , Newport Beach, CA ES Beauty, Rancho Santa Fe, CA De Fabulous, Doral, FL October 2012 3 Regulatory Update FDA Warns of Contaminated Tattoo Inks, Foot Scrub The U.S. Food and Drug Administration (FDA) and Centers for Disease Control (CDC) have issued warnings for contaminated tattoo inks, based on investigations of Nontuberculous Mycobateria (NTM) outbreaks in a number of states. The bacteria can cause a number of severe reactions, including infections that can be difficult to diagnose and can require treatment lasting six months or more. FDA also warned that tattoo inks and the pigments used to color them can become contaminated by other bacteria, mold and fungi. The agency encourages reporting of tattoo-associated complications to its MedWatch program. The FDA investigations into contaminated tattoo inks resulted in a recall of the products, but not before 19 people were diagnosed with Mycobacterium chelonae infections. The CDC is recommending that ink manufacturers “be held to higher product safety standards, which should include production of sterile inks” because they are injected intradermally. The FDA also issued a warning letter to an Ohio-based company, resulting from the agency’s inspection findings. Testing of a foot scrub product found microbial contamination above FDA-mandated levels for non-eye-area products. The FDA was particularly concerned about the presence of Pseudomonas aeruginosa and Burkholderia multivorans/B. cepacia group. The agency also identified unsanitary conditions and inadquate quality-control measures to protect against product contamination. The company’s response to the late 2011 inspection findings was considered inadequate by the FDA, prompting the warning letter. The company has 15 days to respond. FDA Issues Warning Letter for Drug Claims The FDA’s Center for Food Safety and Application Nutrition (CFSAN) has 4 California issued a warning letter to L’Oreal for claims associated with a number of its products. According to the agency, the claims made on Lancome’s website for 10 identified products caused them to be considered drugs under the Food, Drug and Cosmetic Act. The significance of CFSAN issuing the warning letter, rather than Center for Drug Evaluation and Research (CDER) may indicate that the Office of Cosmetics and Colors is now becoming more active. Some of the claims cited in the warning letter include: “[B]oosts the activity of genes and stimulates the product of youth proteins.” “See significant deep wrinkle reduction in UV damaged skin, clinically proven.” “Immediate lifting, lasting repositioning. Inspired by eye-lifting surgical techniques…helps recreate a younger, lifted look in the delicate eye area.” EU Guide from ICMAD Now Available! A Guide to European Cosmetics Regulations, 3rd Edition is now available to members. The book is updated with new information about how companies can comply with the rules of the EU’s cosmetic legislation that become fully effective in July 2013. The price for the 100 page reference is $150 for members, $250 for non-members. To purchase a copy, click on the Publications link on the ICMAD Website www.icmad.org, or call 1-800-334-2623. Green Chemistry Update The regulations proposed by the Department of Toxic Substance Control (DTSC), implementing the California Green Chemistry Initiative, unlike Prop 65 or the California Safe Cosmetic Act, will require costly analysis and product reformulation for products containing Chemicals of Concern (COCs). Also unlike Prop 65, no minimum concentration levels exist, so “contaminants” like lead, which may be present in minute amounts, and which are permitted federally by the FDA and the EPA, may trigger the study and reformulation requirements of the regulations. It is believed by many familiar with these developments, that cosmetic products may be the first to be targeted, specifically nail polish, based on studies the DTSC has already conducted. There are no small company exemptions and these regulations apply equally to ALL consumer products. The only exemptions are foods and prescription drugs. Finally, providing alternatives analyses for COCs could be both “onerous” and costly. According to attorneys from Alston + Bird LLC, the analyses to find alternatives could cost companies $500,000 to $6,000,000. The Personal Care Product Council’s associate general counsel, Tom Myers, told The Rose Sheet, that complying with these regulations is “…going to be costly and time intensive and resource intensive.” For information on what you can do about the Green Chemistry Draft Regulations, please see the notice on page 2. Note: Members must log into the website to obtain member pricing on the guide. October 2012 The pleasure of your company is requested at ICMAD’s Cocktail Reception, Cosmoprof Asia, Hong Kong Date: November 15, 2012 Time: 6:30 p.m. – 8:30 p.m. Location: Hong Kong Convention Centre, N104-105 Come talk with ICMAD members, dignitaries and others attending Cosmoprof Asia. Special surprise entertainment- Don’t Miss This! RSVP is required. Please go to www.icmad.org or call 800-334-2623. October 2012 5 Asia-Pacific While demand for “greener” personal care products is growing in the Asia-Pacific region, according to research from Frost & Sullivan, there are a number of challenges to formulating eco-friendly products. Since many Asian countries have warmer climates, green preservatives “face greater performance and stability challenges.” Since many Asian countries follow the EU cosmetics regulations, natural preservatives are not registered in the EU annex, making the use of them a grey area. Availability and distribution, as well as cost, make switching to greener products more difficult. The good news for natural personal care products in the region is that consumers are looking for these products to avoid potentially harmful locally manufactured goods and are reading product labels more carefully. Brazil According to Euromonitor, for the third year in a row, the Brazilian hair care market has grown faster than in any other country, and is expected to continue its fast pace in the near future. Between 2008 and 2011, sales of hair care products have produced more than 25 percent of the global growth rate. Salon brands in particular have fared well, as there are more than 1.5 million beauty salons throughout the country and Brazilian women typically get their hair done weekly. This is true across the socioeconomic spectrum, as women from all backgrounds typically spend a large portion of their discretionary income on “looking good.” Canada Health Canada has issued new guidelines on heavy metal limits in cosmetics. The agency is concerned about the presence of lead, arsenic, cadmium, mercury and antimony, as they may be harmful to the consumer. The guidelines state that concentrations of heavy metals will be considered “technically unavoidable” when they exceed these limits: 10 ppm for Lead, 3 ppm for arsenic, cadmium and mercury and 5 ppm for Antimony. Products with higher concentrations of 6 these chemicals may be subject to an assessment to determine the level of risk, with appropriate enforcement action to follow. Denmark The Danish government has banned four industrial chemicals, despite the European Commission’s decision to review them for phasing out by spring 2013. This could result in the Commission taking legal action against Denmark. The chemicals are DEHP, DBP, DIBP and BBP phthalates. The chemicals are being reviewed through the EU’s 2006 REACH regulation, which requires chemical manufacturers to register and provide safety information on substances. Those considered a threat to human health or the environment may be phased out. European Union In a July 31 opinion, the European Commission’s Scientific Committee on Consumer Safety (SCCS) recommended adding more than 50 fragrance components to the list of allergens that must be identified on the label of a cosmetic product. Currently, fragrances used in cosmetics are exempt from full ingredient labeling, requiring the term “parfum” or “aroma.” The current exception is the list of 26 potential allergens, which must appear on the ingredient label. The new opinion lists ingredients that are considered contact allergens in humans, based on human clinical and epidemiological evidence. The list added 30 individual chemicals and 26 natural extracts to the 26 allergens already identified. Based on opinion, the European Commission will likely add to the list of fragrance allergens that require identification on cosmetic product labels. The full opinion can be found at: http://ec.europa.eu/health/ scientific_committees/consumer_safety/ docs/sccs_o_102.pdf. Malaysia According to market researcher Mintel, the Malaysian cosmetics market is booming, with sales up 8.7 percent, to $397 billion, in 2011. The country offers opportunities in the Halal cosmetics market, as Muslims make up 60 percent of the population. The global Halal market is estimated at $2.3 trillion, but that includes both food and non-food sectors. Malaysian women prefer waterproof or water resistant makeup, due to the country’s tropical climate. Morocco The Moroccan Ministry of Health recently published an announcement that cosmetic manufacturers must file a product registration application with the Direction du Medicament et de la Pharmacie (DMP) prior to placing the product on the market. The announcement prohibits the use of “substances known to be carcinogenic, mutagenic or toxic for reproduction” in cosmetics and generally follows the principles of the original EU Cosmetic Directive. Once an application is approved, the authorization is good for five years. The Ministry has created a Commission of Cosmetology to examine registrations and advise the Minister of Health on matters concerning the sale of cosmetics. Russia The Russian Customs Union Commission has adopted new technical regulations for the “Safety of Cosmetic Products,” scrapping its Sanitary Government Registration, which required the products of Russia, Belarus and Kazakhstan to conform to a single set of sanitary requirements. The Declaration of Conformity to Technical Regulations is based on both the original EU Cosmetic Directive and the new European Regulations (Recast)—and the definition of cosmetics and the lists of regulated ingredients are almost identical. Switzerland The Centre Suisse d’Electronique et de Microtechnique (CSEM) is coordinating a four year project to develop a technology to measure engineered nanoparticles (ENPs). The SMART-NANO project will develop a cost-effective means to detect, identify and measure ENPs in a wide range of matrices, from food to clothing to cosmetics. The project has received €3.5 million from the European Commission. October 2012 Have You Heard? Pinning with Pinterest With the growing popularity of social media site Pinterest, it is time to discover how it can work to benefit your brand. Pinterest is a social media venue all about exploring and discovering new things. It allows users to share and curate ideas by “pinning” images or videos to various themed pinboards using a “Pin It” button, and users and fellow pinners can choose to follow none, a few or someone else’s boards. With the constant presence of social media, many Internet users are suffering from Facebook and Twitter fatigue, but Pinterest provides a different outlet that is currently less pervasive. It also offers a more holistic approach to social marketing, engaging and emotionally connecting with its consumers, and helping them visualize how the products or services they are interested in can influence their lifestyles. According to media company Compete, Pinterest visitors increased by 155 percent from December 2011 to January 2012, and the site has a highly engaged audience—a reported 3.3 million users, out of which 70 percent are female from ages 25–45. Any business that depends on a high volume of consumer traffic should invest time thinking about creating a Pinterest account, as it can be a great way to connect and interact with consumers. But to have an engaging and successful account, it is important to know how your brand’s products can fit into the lifestyle of your target audience. Getting involved with Pinterest means that you will need to keep your pins rolling to engage with followers. You can follow other Pinterest users you think will follow you back. According to authors Ron Robinson and Upasana Sahu, when they see you are interacting, they will check your pins and follow you back. You can also re-pin the top related boards to your own Pinterest page. For more information on this topic, go to GCI Magazine, September 2012. October 2012 • Sustainability is the buzz word in packaging, as countless companies announce initiatives aimed at both cutting costs and making packaging greener. One of the most significant initiatives is Procter & Gamble’s announcement that it was switching to sustainable PET for its personal care and consumer goods portfolio. With the focus on the development and use of 100 percent plant-based PET materials and fibers for a variety of consumer products, PET is used extensively to package a range of personal care products, particularly hair care and skin products. (Cosmeticsdesign-europe.com, October 3, 2012) • Kline & Company discusses fall 2012 Beauty Trends. Since the change of the millennium, fashion, beauty, interior design, and other aesthetic indicators have been celebrating multiple decades concurrently. Trends came and went, where one era or particular look was popular for a while and then faded away. And at one time, each decade had its own distinctive look. Now all decades can be seen on the same runway. Cosmetics & Toiletries USA offers information on hair and makeup trends for fall and winter 2012. More information can be found on www.klinegroup.com/reports/ cia1.asp. • Nail cosmetics segment shines in UK market. According to the latest research from Mintel, a market research company, the nail cosmetics segment posted doubledigit growth to reach a value of £221 million in the UK color cosmetics market in 2011, suggesting that makeup has become the recession’s war paint. The experts say the color cosmetics market turned in a dynamic performance, compared to other beauty categories like hair and body care and is expected to continue to grow in 2012. In terms of launch activity by region, the UK is reported as being the most active, accounting for 29 percent of all new product activity in the color cosmetics market during 2012. (Cosmeticsdesign-europe.com, September 13, 2012) • Nearly half of U.S. consumers—about 88.2 million—will use online coupons and codes during 2012, according to a recent analysis done by eMarketer. By the end of 2013, 96.8 million U.S. adults will have used such discounts. In this Buy-havior Report, coupon search engine ShopAtHome.com found that when consumers searched for online coupons and savings, 62 percent looked for store-centric deals, 24 percent for product-specific coupons, while only 14 percent looked specifically for brand name product discount online. The study also found that 73 percent of consumers using ShopAtHome.com used it between 7 a.m. and 6 p.m., regardless of the day of the week. More information can be found at www.ShopAtHome.com. (Happi, September 2012) 7 Partner News ICMAD Insurance Benefits • By Kenneth C. Hegel, Jr. ICMAD’s mission is “To represent, educate and foster the growth and profitability of entrepreneurial companies in the cosmetic and personal care industries worldwide.” Most of our members are aware of the many programs and services ICMAD offers to help them succeed in the glamorous, hectic beauty business. Some of ICMAD’s programs focus on the exciting, trendy, fast-paced beauty aspects of the industry. Other programs may not offer the excitement and glitz of the beauty business, but emphasize the business side of the beauty business. ICMAD offers one of these programs through Cosmetic Insurance Services 8 (CIS), a division of Frenkel & Company. Frenkel was founded in 1878 and is currently the 25th largest broker of U.S. business, with revenues exceeding $55M. CIS has been part of the “beauty business” for more than 30 years. Their knowledge, commitment and expertise in both the cosmetic and the insurance industry has enabled them to develop exclusive insurance programs tailored for ICMAD members. The list of key program coverage enhancements is both impressive and unique: • True Worldwide Liability Coverage Territory on Products Liability • Product Recall Coverage including Loss of Profit • Hired & Non-Owned Auto Liability including Hired Car Physical Damage • Employee Benefits Liability • Blanket Additional Insured Vendors • Guaranteed Cost/No Products/CGL Deductible • Defense outside the Limit • Professional Liability Coverage included for Demonstrators • Earthquake & Earthquake Sprinkler Leakage available (including California) • Full coverage for Windstorm available (including Florida & Texas) As weather-related damage created problems for a number of ICMAD members, one member insured through CIS remarked, “If I wasn’t with CIS, I might as well have been uninsured.” To protect your hard-earned success and find out more about the ICMAD endorsed CIS cosmetic insurance program for members, contact ICMAD at 847-9914499 or info@icmad.org. October 2012 October 2012 | beautystorebusiness.com $7.50 Volume 18 No. 10 YELP: Why It’s Important to You 41 Must-Have Antiaging Products & Devices PAM BUSIEK ICMAD’s New Dynamo October 2012 9 by Tracy Morin THE INDEPENDENT COSMETIC MANUFACTURERS AND DISTRIBUTORS trade association is growing and evolving. In fact, in August, the association moved into a new building in Deer Park, Illinois, to keep up with expansion— the first-ever move for the nearly 40-year-old organization. And president and CEO Pam Busiek, who’s Dallas-based, moves right along with it, spending one week per month at the Illinois office and often traveling to Washington, D.C., and New York City in addition to keeping up with ICMAD’s international presence. “I do a lot of travel, and a lot of talking!” she laughs. Recently, Beauty Store Business sat down to discuss with her ICMAD’s history and growth, what her role is after more than a year with the association and how she hopes to improve the businesses and lives of its members. Photo by Armando Sanchez Pam Busiek’s inaugural year leading the Independent Cosmetic Manufacturers and Distributors trade association was a huge success. So what’s next? 46 October 2012 | beautystorebusiness.com 10 October 2012 by a small group of cosmetic companies that wanted an association to speak for small business in matters affecting their rights and ability to succeed in a very competitive industry. Our bylaws define whom ICMAD membership is open to: all companies, groups or individuals of good reputation actively engaged in the manufacture, distribution or sale of cosmetics, toiletries and fragrances; or associated with the cosmetic, toiletries and fragrance industry as suppliers of packaging, components and/or ingredients; or in research, development or consulting services. Our companies range from start-ups to those that are now part of $1-billion organizations. Our focus is to address the variety of needs and benefits growing cosmetic/personal-care companies need to address—being a true catalyst for their success. ted to providing the widest range of the most useful services to help our members grow and succeed in this vibrant cosmetic industry. After all, together we are stronger. You mentioned the needs of cosmetic/personal-care companies. What are your members’ biggest concerns? In the industry in general, if someone is new or starting out or reaching that next level, there’s no common denominator on where to go. If you’re not of the industry and don’t know where to reach out, you can go to a variety of places to network, and then the learning curve is much shorter and much more productive. The growth, success and business accomplishments happen faster. Our members are low-risk and more educated. We provide a variety of tools because of our [longevity] in the industry and the team of experts we now have at the committee level, including my experience in the industry. There are very few things we “Our 2012-2013 focus is ‘other-centered.’ It’s about the members and their businesses in every capacity.” ICMAD is about members—and typically entrepreneurial members. Our member companies represent the diversity that makes the cosmetic industry so dynamic. Every member has a great story to tell—from individuals who walked away from major cosmetic corporations because they had an idea and the passion and commitment to act on it to today’s large companies founded by partners who couldn’t find what they needed in the marketplace and ended up creating a whole new market. Look around. Chances are that ethnic foundation, that mineral-based eye shadow, that remarkable compact holding a variety of color makeup, that home microdermabrasion machine and that men’s skincare system were created by ICMAD-member companies. We are proud of our members’ accomplishments, and we are commit- can’t answer or can’t put someone in touch with. Say someone wants to do business in Thailand—here’s a contact. If someone asks, “How do I get my packaging started?” we can offer a list of member companies. We have a tool chest that can provide answers and it’s really valuable. With a conduit of a lot of members in the industry, it’s exciting to watch that growth curve for them, and there are so many success stories— people who work and take advantage of our benefits. I also see collaboration greater then ever because of the concern at the state and federal level with legislative regulatory pieces. The Safe Cosmetics Alliance (safecosmeticsalliance.org) we co-founded has one voice in the industry—a variety of trade organizations are coming together to “agree to agree,” and that’s huge. Pam Busiek (left) with Ian Ginsberg, C.O. Bigelow/ICMAD chairman, and Janet Gurwitch, founder and former CEO of Laura Mercier Cosmetics, at the 2012 CITY Awards. Gurwitch was the event’s keynote speaker and special presenter. When the majority of the industry— including the big boys—are speaking, it’s highly effective. It comes down to this: How do you best support small business? Small business is where change, innovation and growth come from. It’s where the acquisitions come from. And that’s who we are. We support small business and that’s the mantra of what you hear everywhere—even in this presidential election. What are the different roles in the industry, and what does ICMAD accomplish? ICMAD is a business service, a nonprofit trade organization designed and structured to answer the needs of the small business professional within our industry. Our programs have great diversity, as do our members. Whether it be skin care, nail care, hair care, packaging, raw materials or distribution—to mention a few—they ultimately make up the entire supply chain of products that end up in the consumer’s hands. Our 2012-2013 focus is “other-centered.” It’s about the members and their businesses in every capacity. We address: • Legislative advocacy at the state and federal level on behalf of our members • Industry collaboration for a united voice with the Safe Cosmetics Alliance • Education, education, education: technical, regulatory, import, export and FDA workshops, as well as global education, reaching out to others in the industry internationally, teaching them how to do business in the United States as well as teaching those here at home how to do business abroad • Import/export programs—Certificates of Free Sale • Shipping domestic and international programs—discounted and of great value • Awards and recognition on product, packaging and performance, with a distribution model for increased sales for the recipients • European address program for member companies • Insurance coverage designed for companies of all sizes • Networking • A soon-to-be-launched warehouse program • Financial business development Webinars and mentoring • Industry data and publications available discounted to our members • Membership directories—a built-in program of industry contacts to reach out to We actively market and participate in the marketplace, media, Capitol Hill and trade shows, and service our member base with quality programs that have a measurable performance for their business needs and growth. Our members also encourage others on a regular basis to get involved. Image courtesy of ICMAD BSB: Please tell us about the history of ICMAD and what the association does. BUSIEK: ICMAD was founded in 1974 48 October 2012 | beautystorebusiness.com October 2012 11 By far, the regulatory environment and the need for national conformity in legislation. The California Green Chemistry issue is also upon us. This requires education for the industry to truly realize how important and threatening some of this legislation could be to our livelihood. What have you been working on since you arrived at ICMAD? Dallas-based Busiek—a big sports fan—poses with the Dallas Cowboys cheerleaders. How did you get involved in the beauty industry, and how did you start with ICMAD? I got involved in the beauty industry originally on the soft-goods side as a 14-year-old helping our neighbors in their store in Colorado. That was all it took; exposure to fashion and beauty followed. I have a degree in business and a degree in marketing from SMU in Dallas. Texas stuck for me; I love it here! I worked in college for Neiman Marcus and went on to complete their Executive Training Program, which gave me the opportunity to participate in the buying side. At that time it was Couture, and I moved into a variety of departments, opened 26 stores for a company called Cache and ultimately found myself starting a skincare company with the passion I have for science. I launched a skincare company globally initially on Norwegian Cruise Line that opened distribution for me internationally as well as here at home in America. I had the opportunity with my chemist to participate in the purchase of the manufacturing company and ran that contract-manufacturing company for six years until taking the helm of ICMAD. As an entrepreneur, a previous brand owner, buyer and manufacturer, every- thing ICMAD offered I found of benefit. It was one organization to call that had answers and gave me tools to navigate with success in the marketplace. It seems like everything! There is so much opportunity to initiate new benefits and programs for our members. We have worked on our own infrastructure, processes and business needs, and moved to new offices at the end of August. We have revamped our CITY (Cosmetic Innovator of the Year) Awards program, and collaborated federally and [at the states level] with our sister associations so we speak with one voice for the industry. We are being heard from the local council member to pertinent senators and representatives at the state and federal levels. We have broader appearance and visibility “[Among the many things ICMAD is planning for in 2012-2013 is] a soon-to-be-launched warehouse program.” What do you love about working with the association? The people and being part of the catalyst for their companies’ growth. I just love it! Helping others be successful—what more could you want? I enjoy taking 36 years of experience in all facets of the industry and sharing with those in the industry—understanding what they need and what they are looking for, and providing tools that simply help and make a difference. Everyone should be so fortunate to work within his or her passion, and the by-product is helping others succeed! Again, I just love it. I eat, breathe and sleep the passion for the industry and the success of the small business entrepreneur. at diversified trade shows, added new educational pieces to our programs, an active Webinar program and business development, to mention a few. What do you think you bring to this role? I’ve been there. From sales to buying to mass to luxury, brand development, brand ownership and distribution, manufacturing for 2,312 companies internationally, board participation, board leadership and now to manage the day-to-day operations is a real joy for me. It brings it all together. I understand our members, where they are and what they need. I was a member, an active member, and we speak the same language. We understand that you will be focused on fragrance retail and distribution opportunities for the entrepreneur over the next year. Would you elaborate on this please? Fragrance is an area we have not focused on in-depth, nor have we focused on the distribution channels that are so diversified in today’s time. Those are areas that can continue to build the ICMAD membership, allowing us to share our benefits to help their businesses grow. What else is next for the association? Growth, additional exposure for our members, a stronger global voice and education pieces for the industry, a new website, a library-subscription program of key materials, a warehouse program and stronger services in import/export to aid our members. How and why should people join ICMAD? Anyone can reach out to us online or by phone: icmad.org, info@icmad.org, 800.334.2623. We provide a one-stop shop for business tools and answers that are hard to come by. The networking and connections obtained by doing so, as well as the educational pieces we offer, give the participating company a stronger edge and a team to help provide answers to move their business forward. We want to encourage entrepreneurs. This is an industry of mercy and grace. The entrepreneurial side is where you see the innovation, and I want to be an encourager, giving a message of hope for how much opportunity really is out there. It always surprises me the new ideas I hear. I make [it] a practice of calling new members and asking about their businesses and how we can help them, finding our key benefits that will best serve them, and introducing them to a company that can help them that’s an existing member. It amazes me how much opportunity there is. I don’t know that people are always encouraging others, and I want to be an encourager and a voice of hope. ■ Tracy Morin is a freelance writer and editor based in Oxford, MS. Image courtesy of Pam Busiek What have been your biggest challenges? 50 October 2012 | beautystorebusiness.com 12 October 2012 Digest Advertising & Information Services Resources Trade Shows Great Business Opportunity to Build Sales 2013 Global Beauty and Wellness Exchange features Pam Busiek, ICMAD President and CEO as a speaker. This program gives attendees a dynamic and interactive forum designed around private one-on-one meetings and networking functions between leading beauty and wellness product manufacturers and pre-qualified, high-volume buyers. In its fourth year, the Exchange continues to grow and is becoming an important event for the industry. The link from the last event is www.exchangeevents. com/global-beauty.html. The Global Beauty and Wellness Exchange will take place at the RitzCarlton Half Moon Bay and the appointment-based format is an effective way for manufacturers to meet with multilocation retailers to build relationships and close sales. ICMAD members are eligible for a 10 percent discount on event registration, which takes place February 24–27, 2013. For more information about the Exchange, visit www.exchangeevents. com/beauty or call Joyce Jamison at 203-202-2576. Trade Shows InterCHARM, Moscow, Russia, October 24–27—This is the biggest event in Russia and Central Europe. The goal is to bring decision makers together to help show market opportunities. It is a platform for beauty market professionals to meet each other, find partners in national and international markets and discover new products. For more information, contact www.intercharm.ru/en/ Training of employees We qualify your staff! The Future of Color & Pigments 2012, October 24-26, Miami— The Future of Pigments and Color Cosmetics Summit will unite the leading pigment experts under one roof. Offering two separate tracks of educational presentations and numerous networking functions, you will have access to pigments and cosmetics experts from some of the most successful companies. For more information, go to www.pigmentmarkets.com. In-cosmetics, Bangkok, November 6–8—A record number of exhibitors are registered for this year’s event. You can conduct business with the leading suppliers in the industry. This show is designed for cosmetics manufacturers, formulators, scientists and sales & marketing experts. Another focus for attendees is on educational seminars and new product development. Register at www. in-cosmeticsasia.com. cosmetic campus As one of the leading European training companies, Pfeiffer Consulting trains and educates your staff in: Cosmetic-GMP ISO 22716 R&D Preservatives EU-Regulations Public and inhouse seminars. ICMAD members receive special conditions. USA Pfeiffer Consulting LLC 1101 Sweetwater Lane #1204 Naples, FL 34110 - USA Europe/Asia Pfeiffer Consulting GmbH Im Brünnlislehen 18 75180 Pforzheim - Germany Contact: mp-usa@pfeiffer-consulting.com International Salon and Spa Expo, Long Beach California, January 26–28, 2013—Plan to attend the largest professional beauty event on the West Coast. This show offers the latest trends and techniques in the cutting, coloring and styling of various beauty products along with the latest professional tools and products. For more information, contact www.probeauty.org/isse. JOB MART Replies will be forwarded to you or you may be contacted directly. Address your reply to ICMAD, c/o Job Mart, 1220 W. Northwest Highway, Palatine, IL 60067. Job seekers in the cosmetic industry are invited to submit their notice of availability (in 50 words or less). October 2012 13 Digest Advertising & Information Services A free,&0$'PHPEHUEHQH¿W SMALL PACKAGE Save up to %* 29 RQVHOHFWFedEx®VHUYLFHV LTL FREIGHT Save at least % 70 RQVKLSPHQWVRYHUOEV TRADESHOW *HWDdiscounted quote RQWUDGHVKRZVKLSPHQWVDW TradeshowSelect.com/Quote 3DUWQHU6KLSFRP,&0$'VDOHV#3DUWQHU6KLSFRP ,QFOXGHVDERQXVRQOLQHSURFHVVLQJGLVFRXQW)XOOGHWDLOVDYDLODEOHDWZZZ3DUWQHU6KLSFRP,&0$')HG([GLVFRXQWV Cosmetic-GMP ISO 22716:2007 We implement it! As an internationally known consulting company we make your products marketable for the EU. Our services: Cosmetic-GMP Audits Implementation of the standard Staff education ICMAD members receive special conditions. USA Pfeiffer Consulting LLC 1101 Sweetwater Lane #1204 Naples, FL 34110 - USA Europe/Asia Pfeiffer Consulting GmbH Im Brünnlislehen 18 75180 Pforzheim - Germany Contact: mp-usa@pfeiffer-consulting.com 14 October 2012 Digest Advertising & Information Services Making the case for beauty... 7 Columbia Turnpike Florham Park, NJ 07932 Tel: 800.950.0390 Email: sales@wwpinc.com Online: www.wwpinc.com October 2012 15 Digest Advertising & Information Services NATRUE Organic Cosmetic We certify your products! As an internationally known consulting company, we are also NATRUE accredited to certify your organic cosmetic products. ICMAD members receive special conditions. USA Pfeiffer Consulting LLC 1101 Sweetwater Lane #1204 Naples, FL 34110 - USA Europe/Asia Pfeiffer Consulting GmbH Im Brünnlislehen 18 75180 Pforzheim - Germany Contact: mp-usa@pfeiffer-consulting.com 9th International Exhibition for Cosmetics, Beauty, Hair June, 13th - 15th 2013 Tuyap Exhibition Center Istanbul, Turkey www.beautyeurasia.com 16 October 2012 Digest Advertising & Information Services Masterpiece International Ltd is the official freight forwarder & on-site handling agent for USA exhibitors attending Cosmetic & Beauty Trade Shows Worldwide. Masterpiece offers a discounted rate on domestic shipping charges for trade show or commercial shipments and FREE storage in between trade shows for all ICMAD members. For more information please contact Masterpiece International. T: 847-806-9595 E: tradeshow@masterpieceintl.com W: www.masterpieceintl.com Wherever the beauty industry is EXPORT MAGAZINE is there too For enquiry please contact: jepub@att.net export.magazine@mteedizioni.it October 2012 17 Digest Advertising & Information Services European Regulation EC/1223/2009 We prepare you! As an internationally known consulting company we make your products marketable for the EU. Our services: Preparing safety reports Structuring and administering PIFs Cosmetic GMP audits Providing the responsible person ICMAD members receive special conditions. USA Pfeiffer Consulting LLC 1101 Sweetwater Lane #1204 Naples, FL 34110 - USA Europe/Asia Pfeiffer Consulting GmbH Im Brünnlislehen 18 75180 Pforzheim - Germany Contact: mp-usa@pfeiffer-consulting.com 18 October 2012 Member Spotlight RMS Beauty • www.rmsbeauty.com Beginnings RMS Beauty is an organic color cosmeƟc line created by celebrity makeup arƟst Rose-Marie SwiŌ. She has been a professional makeup arƟst for over 30 years, working with the world’s most presƟgious models, photographers and celebriƟes. She believes that a clean cosmeƟc line was worth her trials and tribulaƟons so that women had a choice. Each product—from cream eye shadows to concealers—is formulated to hydrate and illuminate skin. RMS Beauty is unique because it delivers the benefits of skincare plus cosmeƟc color in one product. The whole line is focused around minimal applicaƟon rather than complete, heavy coverage: the goal is to enhance beauƟful skin, not cover it up. For markeƟng, RMS Beauty employs a public relaƟons firm to manage the increase in press coverage, although eīorts are sƟll minimal. The company sends a monthly newsleƩer to customers and is very acƟve in social media (Facebook, TwiƩer, Blog), which is a wonderful tool for engaging their audience and monitoring customer feedback. “We have found social media, primarily TwiƩer, to be very successful. Having a blog also created a plaƞorm to engage our customers with insighƞul makeup Ɵps and trends, demonstraƟons and exclusive backstage photos,” says SwiŌ. Future RMS Beauty is always seeking expansion. The latest product launch was the “un” powder in August, a universal seƫng powder to be used with other RMS Beauty products. “We are always tesƟng new ideas, colors and products to keep the line fresh and saƟsfy customer demand. Tubed lipsƟcks, a bronzer and mascara are also on the horizon,” says SwiŌ. RMS Beauty focuses on environmentally friendly packaging such as glass and using as liƩle plasƟc as possible. Its short-term goal is to have people love the product. The long-term goal is to have them reorder! RMS Beauty will conƟnue to remain in the forefront of the green movement. “We will conƟnue making the line as clean as possible to help consumers avoid health problems associated with cosmeƟc use. Part of our mandate will always include educaƟng consumers about the current unsafe, hazardous products they consume and use on a daily basis,” says SwiŌ. A member since 2011, RMS Beauty says that ICMAD has provided the opportunity to meet other entrepreneurs in the beauty world. As well, the board of directors has provided answers for some more challenging quesƟons and helped to obtain the required documentaƟon for the internaƟonal market. Being named a finalist in this year’s ICMAD’s CITY Awards was a huge honor and helped introduce products. The RMS Beauty philosophy is not about following the trends, but making products that work and are healthy. “We like to consider RMS products as skincare with color: ‘giving makeup a whole new meaning,’” she says. Selection for the ICMAD Spotlight does not serve as any form of certification or confirmation that the above mentioned product or service is in compliance with applicable laws or regulations, nor does it constitute an endorsement of the company or its products. Would you like your company featured here? Just let us know. Fax your request to 847-991-8161 or write us at: ICMAD, 1220 West Northwest Highway, Palatine, IL 60067. October 2012 19 21925 Field Parkway Deer Park, IL 60010 847-991-4499 • 800-334-2623 847-991-8161 (fax) www.icmad.org • info@icmad.org ICMAD represents, educates and fosters the growth and profitability of entrepreneurial companies in the cosmetic and personal care industries worldwide. Rates for black and white credit card sized ads are $600, 4-color ads are $800, payable annually. Nonmembers will be allowed to reach our members by paying $1200 for black and white, $1600 for 4-color. If you do advertise in our newsletter, for an additional $150 your classified ad can be posted on ICMAD’s website. Nonmembers would pay $300. If you have any questions, please call Marilyn at 1-800-334-2623. INVITES ALL MEMBERS TO ADVERTISE WITH US! • 3-1/4” X 2” CREDIT CARD SIZED BLACK AND WHITE AD COSTS $600, 4-COLOR COSTS $800 • WILL RUN IN 10 DIGESTS (ONE FULL YEAR) • FOR AN ADDITIONAL $150 YOUR AD WILL RUN ON ICMAD’S WEBSITE • CONTACT THE ICMAD OFFICE AT 1-800-334-2623 OR • INFO@ICMAD.ORG FOR MORE INFORMATION ADVERTISE YOUR COMPANY IN THE ICMAD DIGEST