Official Conference Program Guide

6
th
EDITION
6th & 7th of October 2014
co-hosted by
Official Conference
Program Guide
1
Innovative, bookable Parking
at Munich Airport with
QR-Code technology.
Table of Contents
Living ideas – Connecting lives
Welcome
4
About Munich
Useful Information
How to reach the Event location
Shuttle
Map
6
10
General information
Tourist information
Host Hotel
Dinner
12
13
14
14
Program
16
Participating Companies
17
Participating Airports
30
Airport Parking Managers Discussion
32
Workshops
35
Advertisers Index
41
Notes
42
/Innovative, bookable Parking
at Munich Airport with
QR-Code technology.
Vacationers can now choose from numerous/various most attractive, bookable
parking opportunities, even directly at the terminals. Chosen car parks are
accessible with the QR-Code provided in the confirmation letter or even
paperless with the QR-Code on your smartphone.
For more information visit the website: www.munich-airport.com/parking
2
3
3
2
8
9
Welcome
As the Executive Director of Parking Network, it is my pleasure to welcome
you to the sixth Airport Parking Network Event, this year held in Munich,
Germany. This conference gives you the unique opportunity to team up with
peer professionals, exchange ideas with other airports and participate in
workshops specifically focused on airport parking solutions.
Munich Airport welcomes you warmly to the sixth Annual Airport Parking
Network Event in the capital of Bavaria. We are delighted to have the honour of
co-hosting this year’s event and to offer a forum for international dialogue and
practice-sharing related to the subject of parking.
Parking at the airport – that is usually the first and the last point of contact
passengers have with an airport and a city during their journey. So it is all the
more important to integrate parking in a positive overall experience.
That is why the subject is actually at the top of the agenda of most airports.
With the participation of the major airports from over 17 different countries
representing over 90 airports, combined with the input of key players of the
industry, the success of this networking event is already guaranteed.
We believe that participating in this prestigious event will stimulate, educate,
and equip you with the most advanced and up to date information in respect
to airport parking.
Digitisation has helped us make parking at the airport much more customerfriendly. Passengers can obtain information in the Internet and select and book
the ideal parking option ahead of their trip. The next step will be to enable them
to enter multi-storey car parks with non-contacting key tags. Convenient routes
between the terminal and car parks, quick and easy links to the remote parking
lots for holidaymakers and, last but not least, the price also helps to create an
overall positive impression. All of us face more or less the same challenges: the
optimal use of scarce resources of land and access roads, to cope with a steadily
growing volume of traffic. Fending off the growing competition from car parking
services in the nearly neighbourhood is one of our most thrilling challenges.
You can expect interactive workshops from key players in the industry,
open discussions among airport parking managers, and plenty of room for
networking and sharing your knowledge with professionals from different
countries.
Don’t forget that you are invited to join our exclusive dinner at
AUDI Training Center (ATC II) on Monday evening.
At Munich Airport we offer a very wide range of additional services to make parking easy and more convenient on
our approx 35,000 lots. These services include Premium Parking Products like, convenience and secure parking,
a corporate car parking product, but also a car wash and cleaning service, shopping assistance, a smart repair service
and of course a valet service. Besides, we provide the largest shared Car Rental Facility in Europe and started to
integrate a Car Sharing Unit just 1 ½ years ago which attracts a new customer group to our car parks. The positive
response to these offerings demonstrates that there is still room, especially in the field of services, to address traveller’s
needs in future in a service-oriented manner. I hope, we will discuss a lot of mutually beneficial topics and also how a
successful parking management strategy of the future might look like.
We hope that the presentations, workshops and our hospitality match your
expectations and we can spend an enjoyable time together.
Yours sincerely,
Jorrit Weerman
CEO
Parking Network B.V.
P.O. Box 529
6200 AM Maastricht
The Netherlands
I do wish you stimulating workshops, exciting contacts, enriching discussions with other participants and a lot of new
inspirations at this year’s Annual Airport Parking Network Event at Munich Airport.
Tel: +31 (0) 43 362 80 42
Mobile: +31 (0) 6 21 20 38 66
Fax: +31 (0) 43 362 80 61
E-mail: jorrit@parking-net.com
website: www.parking-net.com
Mr. Bayer
Managing Director Consumer Activities & Parking & services
Best regards,
Munich Airport
Nordallee 25
85356 München
Germany
Tel:
+49 (0) 89 975 00
E-mail: peter.bayer@munich-airport.de
Website: www.munich-airport.de
4
5
4
5
co-hosted by
About Munich
History
Sustainable Munich
The year 1158 is assumed to be the foundation date of Munich. By that time
the Guelph Henry the Lion, Duke of Saxony and Bavaria, built a bridge over the
river Isar next to a settlement of Benedictine monks.
The monks’ presence dated back to the 8th century, although settlement in the
Munich area can be traced back to the late neolithic.
To force traders to use his bridge (and charge them for doing so) Henry also
destroyed a nearby bridge owned by bishop Otto von Freising.
Subsequently the bishop and Henry quarreled about the city before Emperor
Frederick I Barbarossa at an Imperial Diet held in Augsburg in 1158. This
sanctioned Henry’s spoliation, and awarded an annual compensation for the
bishop, and also confirmed Munich’s trading and currency rights.
Almost two decades later in 1175 Munich was officially granted city status and
received fortification. In 1180, with the trial of Henry the Lion, Otto I
Wittelsbach became Duke of Bavaria and Munich was handed over to the bishop
of Freising. Otto’s heirs, the Wittelsbach dynasty would rule Bavaria until 1918.
In 2009 the city set the ambitious goal of achieving 100 percent renewable
energy supply by 2025. In cooperation with the city-owned utility company
Stadtwerke München (SWM), Munich is aiming to produce enough green
electricity at its own plants by 2025 to meet the power requirements of the
entire municipality
of Munich — at least 7.5 billion kilowatt hours (kWh) per year. This would
make Munich the first city in the world with over 1 million inhabitants to
achieve this goal.
Shopping
As you expect from a major destination, Munich does not disappoint when
shopping is the choice of entertainment. The city offers a great shopping
experience. If you are looking for luxury items head towards the streets
around the Opera. Kaufingerstrasse and Neuhauserstrasse are affordable
places to shop. Hohenzollernstrasse is where you can find some of the best
deals on the streets. Viktualienmarkt is a popular market in the city center.
Business
Munich’s economy ranges from small craftsmen and the manufacturing
sector to innovative services and high-growth sectors. Munich is at the heart
of Germany’s high-tech industries.
In a competition between different European locations, the Bavarian capital is
the leader in the sectors of IT- and communication technology, media, finance
and life sciences.
It is home to around 22,000 high-tech companies in the fields of electronics,
telecommunications, aviation, and aerospace as well as electrical, mechanical,
and automotive engineering.
Consequently, Munich’s trade fairs are the first choice of industries that play
key roles in international economic development.
Oktoberfest
Oktoberfest is the world’s largest funfair held annually in Munich.
It is a 16-day festival running from late September to the first weekend in
October with more than 6 million people from around the world attending
the event every year. To the locals, it is often simply called Wiesn, after the
colloquial name of the fairgrounds (Theresienwiese) themselves.
The Oktoberfest is an important part of Bavarian culture, having been held
since 1810.
Facts & figures
Art & Culture
City: Munich
Country: Germany
Region: Bavaria
Altitude: 508m / 1669ft
Urban population: 2,606,021
City population: 1,388,308
City Area: 310.43 km2 (119.86 sq mi)
Population Density: 4,500/km2 (12,000/sq mi)
Time Zone: Central European Time (CET); UTC+1
Subdivisions: 25 boroughs
Currency: Euro (EUR)
Mayor: Dieter Reiter
Museums: more than 80
Theatres: 59 professional theaters
Public transport: underground (U-Bahn),
suburban trains (S-Bahn), trams and buses
Munich has something for everyone! Munich is one of the cultural centers of
Germany and has a wonderful range of museums and art exhibits. The city
offers exclusive shopping and monumental buildings that travelers would enjoy
visiting. Munich elegantly blends the best of the past and present, creating an
interesting atmosphere for visitors to experience.
Munich has earned a reputation of being a metropolis of art and culture. The
museums in Munich display an array of artifacts depicting the culture and
history of the city. The BMW Museum is a must see during your visit. The
Deutsches Museum is the largest technical museum in the city and also in the
world. The National Museum of Egyptian Art is located in the royal residence
and is also well worth a visit.
6
7
6
7
Useful Information
Shuttle
How to reach the Event location
Novotel – Munich Airport Center
Munich Airport Center - Novotel
The best outlook for your insights! The Municon Conference Center is at the heart of the airport, within minutes
of the gates, the S-Bahn rail link and the car parks. High above the airport, Municon’s spacious window frontage
offers impressive views.
Monday, 6th of October 2014
Municon
Terminalstrasse Mitte 18
85356 München
(Third floor)
08:00 hrs
departure of 1st bus in front of Novotel to Munich Airport Center (Municon)
08:15 hrs
departure of 2nd bus in front of Novotel to Munich Airport Center (Municon)
18:00 hrs
departure of 1st bus from Munich Airport Center back to the Novotel
18:15 hrs
departure of 2nd bus from Munich Airport Center back to the Novotel
19:15 -19:25 hrs
Departure of busses from hotel KEMPINSKI / NOVOTEL to Event Location
22:30 hrs
1st bus transfer to Novotel / Kempinski
22:40 hrs
2nd bus transfer to Novotel / Kempinski
22:50 hrs
last bus transfer to Novotel / Kempinski
WiFi Connection Instructions
Tuesday, 7th October 2014
1.Enable WiFi on your device
2.Find and select the hotspot
“TELEKOM”
3.German Telekom website will
pop-up automatically
4.Click on “Jetzt kostenlos
registrieren”
5.Enter your salutation prefix,
first name, last name and your
email address
6.Accept the terms of use,
privacy policy and airport terms
by checking the 3 checkboxes
(AGB, Datenschutzbestimmungen
and Flughafen)
7.Confirm by clicking the blue
button “Jetzt registrieren”
8.You will be asked to enter your
email address and the 5-digit
security code shown on the
same page.
9.You should be connected
successfully now
08:15 hrs
departure of 1st bus in front of Novotel to Munich Airport Center (Municon)
08:30 hrs
departure of 2nd bus in front of Novotel to Munich Airport Center (Municon)
Alternative transportation modes, but at your own dispense:
1.Bus No. 635 Novotel - Munich - Airport Center,
busstop is situated right next to the Novotel.
2.Suburban Train (S-Bahn) S1 or S8 : Train Station is in walking distance from the Novotel. Train station can be reached via a glass tunnel bridge over the Autobahn (~500 meters).
3.Taxi.
Munich International Airport
Nordallee 25
85356 München
Germany
Tel: +49 (0) 89 975 00
Website: www.munich-airport.de
8
9
9
8
Audi Training Center II (ATC II)
85356 Flughafen München
Nordallee 12
Germany
Map
Conference Rooms
K13
K14
K25
Restaurant
Bella Vista
K33
K34
C6
C7
Networking
Area
10
11
10
11
General Information
Language
Dress Code
The official language in Munich is, of course, German.
With many Munich residents coming from other
German regions or from abroad, “Standard German”
dominates as spoken language in Munich.
Nevertheless, some residents will speak with a more
or less strong Bavarian dialect, which can deviate
substantially from the standard German. Munich
attracts many international tourists and has a large
community of non-German speaking professionals
working in international companies, universities,
research institutions... That’s way it is not surprising
that English is widely spoken and understood throughout the city in restaurants, cafes, tourist attractions,
shops as well as by ordinary citizens.
For the conference networking session/dinner we
advice tenue de ville, for all other occasions informal
clothing.
Currency
The currency in Munich is the euro, which makes it a
very worry-free destination for many other Europeans
to visit when it comes to money matters.
Weather
In September and October, the weather in Germany
can still be pleasant, with golden days ablaze in
colorful fall foliage. Germans call these last warm
days of the year “Altweibersommer” (Indian summer).
As always, German weather is unpredictable, so be
prepared for cold and rainy spells.
Max Daytime Temperature in October in Munich:
13°C (55°F)
Tourist Information
Munich is the capital and largest city of the German state of Bavaria. It is located on the River Isar north of the
Bavarian Alps. Munich is the third largest city in Germany, after Berlin and Hamburg.
Pulsing with prosperity and Gemütlichkeit (cosiness), Munich (München) revels in its own contradictions. Folklore
and age-old traditions exist side by side with sleek BMWs, designer boutiques and high-powered industry. Its
museums include world-class collections of artistic masterpieces, and its music and cultural scenes give Berlin a
run for its money.
Despite all its sophistication, Munich retains a touch of provincialism that visitors find charming. The people’s
attitude is one of live-and-let-live – and Müncheners will be the first to admit that their ‘metropolis’ is little more
than a Weltdorf, a world village. During Oktoberfest representatives of the entire planet turn out to toast the town.
Electricity
The electric current in Germany is 230V and the cycle
is 50Hz. Germany uses a round two pin plug and
socket system so you may need an adapter.
Note that two pin adapters are not available in
Germany so you should pick one up before traveling.
Munich is home to Germany’s most successful and most famous football club, FC Bayern München. The team has
won the German championship a record 24 times and the German football cup a record 15 times. It has also won
the UEFA Champions League / European Cup 5 times in 1974, 1975, 1976, 2001 and 2013. They also won the Fifa
Club World cup in 2013.
Passport and Visa
If you wish to visit Munich, you should inquire
whether you will need a visa or not. If you do, make
sure to file an application in due time.
Travelers from the United States should be aware
that many establishments in Germany that take
credit cards will only do so with a card that has a pin
number. European cards have chips in them which are
not used currently in United States cards. Arrange for
your pin number while in the United States to avoid
having your card be useless in germany. Try to get
one that does not charge foreign transaction fees as
well. If you are an EU citizen, you must either present
a passport or an ID card valid for the duration of your
stay in order to enter Germany for tourist visits of up
to three months.
Citizens of other countries must have a valid passport.
Some non-EU citizens are required to produce a visa.
Please contact your travel agent or the nearest
German diplomatic post for further information.
Since 2006, the city’s motto has been “München mag dich” (“Munich loves you”).
http://www.muenchen.de
Tourist information:
München Tourismus
Tel.: +49 (0) 89 233 96 500
E-mail:tourismus@muenchen.de
Badge
All participants, accompanying persons and exhibitors
must wear the conference identification badge.
This badge will be provided at the venue.
Entrance to workshop breakout rooms, networking
area and exclusive dinner will not be permitted to
any person without a badge.
Workshops
Your personal agenda for participating in the
workshops will be provided at the venue.
Participating companies can join any workshop if
there is space available.
12
13
13
12
This hotel This hotel is located between terminals 1
and 2 of Munich Airport. Facilities include a spa with
pool, 24-hour gym and large, soundproof windows.
The rooms in the hotel are soundproof and have air
conditioning, Wi-Fi and a large desk. Other facilities
include a sauna, fitness center and 24-hour front desk.
The rooms are spacious and air conditioned. In the
restaurant you can enjoy an American buffet or fine
international cuisine. Spa facilities include a sauna and
steam room.
Address
Nordallee 29
85356 Munich
Germany
T: +49 (0) 89 970 51 30
Website: www.novotel.com
Address
Terminalstrasse Mitte 20
85356 Munich
Germany
T: +49 (0) 89 978 20
Website: www.kempinski.com
… with the new
entervo parking portal.
Parking just became even easier.
The new generation entervo parking management system from Scheidt & Bachmann offers
car park users an innovative online portal for
self-management. Simply register, fix the RFID
tag onto your car windscreen, which enables the
barrier to open automatically. There’s no need to
queue at a pay station – customers have complete
control and can simply pay by direct debit at the
end of the month.
The entervo parking portal – pretty clever.
Dinner Monday, 6th of October 2014, 19.30hrs - 22.30hrs
Audi Training Center
The evening event location of Audi opened in June
2011. It impresses with its open and light architecture.
It offers space for exciting and informative events in
the pure world of brand experience. Guests from all
over the world are welcome here by AUDI, where
they are familiarized with new car models and the
fascination of AUDI. The architecture and design
creates a space of creativity and passion.
Address
85356 Flughafen München
Nordallee 12
www.entervo.com
14
15
15
14
EVERYWHERE
Kempinski Hotel Airport München
This hotel is located right at Munich Airport. Every
morning a breakfast buffet is provided, and
international dishes in the Novotel Café and the
outside terrace.
SOF T WARE
Novotel München Airport
HARDWARE
The customer is in control…
Hotels
Participating Companies
Program
Monday, 6th of October 2014
Tuesday, 7th of October 2014
08:30 hrs – 09:00 hrs
Welcome and registration
09:00 hrs – 10:00 hrs
Tour through the parking
facility of Munich Airport
09:00 hrs – 10:00 hrs
Opening and presentation by
Mr Peter Bayer, Munich Airport
ADVAM
ADVAM is an EMV and Level 1 PCI Compliant Payment Service Provider,
deploying tailored solutions to a number of industries. As a Payment
Service Provider (PSP) ADVAM has not only built a reputation facilitating
the payments of its clients, but also enabled clients to achieve revenue
goals in both the online and unattended spaces.
ADVAM supports a full suite of payments solutions, deployed in more than
19 countries globally. With a strong presence in the UK and Europe 2014
saw ADVAM open its first European office.
With global expertise in developing custom payment and parking solutions, ADVAM is regarded as the world leader. ADVAM has developed
Attendant, an online reservation and pre booking technology with some of
the world’s leading airports, parking operators and government departments. Attendant is a powerful tool for operators wishing to realise
optimal asset performance and maximum customer satisfaction.
10:00 hrs – 11:00 hrs
Open discussion
10:00 hrs – 10:30 hrs
Coffee/Tea break
11:00 hrs – 11:30 hrs
Coffee/Tea break
10:30 hrs – 12:00 hrs
Airport Parking Managers Discussion
11:30 hrs – 12:30 hrs
Workshops
12:00 hrs – 13:00 hrs
Networking lunch
12:30 hrs – 13:30 hrs
Networking lunch
13:00 hrs – 14:00 hrs
Workshops
13:30 hrs – 14:30 hrs
Workshops
14:15 hrs – 15:15 hrs
Workshops
14:45 hrs – 15:45 hrs
Workshops
15:15 hrs – 16:15 hrs
Networking break
15:45 hrs – 17:00 hrs
Networking drinks
109 Clerkenwell Workshops
27-31 Clerkenwell Close
London EC1R 0AT
United Kingdom
Phone
+61 (0) 88 311 66 00
Internet
www.advam.com
E-mail
service@advam.com
AeroParker
Launched in 1999, AeroParker is specialist, trusted, online and mobile
software enabling airports to offer passengers a slick and easy way to pre
book and pay for airport car parking and ancillaries in a single basket,
no matter what device or screen size is being used.
AeroParker is uniquely feature rich including advanced auto-yield
management for flexible tariff setting and a market-leading promotional
code engine and delivery tool. Full reporting and analytics are provided
through an intuitive dashboard, that when coupled with two way barrier
integration incorporates roll up parking data as well. Competitor pricing is
monitored via a price comparison tool. Customer relationship management
is driven by integral email marketing supported by digital marketing services
such as white label development, website development, SEO and PPC.
In addition airports can easily create partnerships using web services that
allows 3rd parties such as hotels and airlines to simply connect directly with
AeroParker.
16:15 hrs – 17:15 hrs
Workshop
17:15 hrs – 18:15 hrs
Networking drinks
19:30 hrs – 22:30 hrs
Exclusive network dinner
Address
during the whole day the networking tables
are open for meetings
16
17
16
17
Address
Chapel Studios,
47-49 Waterloo Road
Stockport, SK1 3BJ
United Kingdom
Phone
+44 (0) 16 142 914 97
Internet
www.aeroparker.com
E-mail
jon.keefe@aeroparker.com
Airport Direct Travel
We unlock revenue potential and open up long-term relationships for
Airports and Venues across the globe -with stunning results.
Airport Direct Travel (ADT), is a world leading airport centric organisation, that provides pre-book reservation solutions and venue commerce
(e-commerce) platforms known as ‘an airport’s shop window’ that are
specifically geared to increasing revenues for Airport Parking, Security Fast
Track, Executive Lounge, Holidays, Flights, Hotels, Car Hire and a range of
other direct airport products. Our systems are easy to use, plug straight
into existing airport websites and get to work fast. Through a partnership
approach we help airports and airport partners, unlock non-aeronautical
revenue potential and open up long-term relationships with travellers.
Commend International
Address
Commend develops and manufactures Intercom and control desk
systems for the protection of people, buildings and values. The Commend
International GmbH was founded in 1971 and is one of the world’s largest
providers of Intercom Systems.
Currently 130 employees are stationed in the headquarters in Salzburg; in
the international partner network about 400 people are working together.
Rescue forces, fire brigades, police and other security facilities rely on
the dependability of Commend as well as airports, hospitals and nursing
homes. Terminals, modules and stations from Commend for integration of
speech, video image and data can also be found in control rooms of the
German automobile industry, in emergency call systems of subways, such
as the London Underground, in many buildings for control of barriers and
lifts and increase security on parking lots and parking garages. Commend
products and solutions are long term investments, because they can be
expanded and upgraded over many years.
The Business Centre
Caddsdown Industrial Park
Farm Road, Bideford, Devon
EX39 3BE
United Kingdom
Phone
+44 (0) 13 927 59 30 47
Internet
www.airportdirecttravel.com
E-mail
hello@airportdirecttravel.com
Address
Saalachstrasse 51
5020 Salzburg
Austria
Phone
+43 (0) 66 285 62 25
Fax
+43 (0) 66 285 62 26
Internet
www.commend.com
E-mail
info@commend.com
APCOA PARKING Holdings GmbH
APCOA PARKING Group is the leading European parking manager. More
than 40 years of operational experience and innovation, the combined
know-how from 12 European countries, an annual turnover of 678 million
Euro, and a highly diversified portfolio distinguish APCOA PARKING Group
from competitors. This business clout, quality of service and stability offered
to private and public proprietors keep APCOA PARKING Group in the
European top position. More than 30 European airports have chosen
APCOA to manage their parking facilities, making the company the market
leader in this segment, too. The group currently manages around 1.4 million
parking spaces at more than 7,400 locations in Europe. All car parks are
managed on the basis of local know-how, individual contracts, tailor-made
technical solutions and customer-oriented services. APCOA’s international
expertise and innovative clout is powered by 4,700 employees. APCOA
Group headquarters are located in Stuttgart (Germany).
CPI | Crane Payment Innovations
Address
Crane Payment Innovations (CPI) is part of Crane Co., a diversified
manufacturer of highly engineered industrial products (NYSE:CR).
CPI provides a full range of unattended payment solutions for both On
and Off-Street Parking applications. CPI is built upon the technological
heritage and market expertise of the NRI, CashCode, Telequip, Money
Controls and, most recently, MEI and Conlux brands.
CPI works in partnership with valued customers to enhance its portfolio
of high-quality payment solutions – from coin and bill acceptor and
recyclers to cashless systems and asset management software.
CPI is headquartered in Malvern, PA with additional offices, manufacturing
facilities, distribution and service centres worldwide. The company
holds one of the world’s largest installed bases of unattended payment
systems. For more information, visit www.CranePI.com.
P.O. Box 23 04 63
Germany
Phone
+49 (0) 71 194 79 10
Internet
www.apcoa.com
E-mail
info@apcoa.com
18
19
18
19
Address
Chemin Pont Du Centenaire 109
CH-1228 Plan Les Ouates Geneva
Switzerland
Phone
+41 (0) 22 884 05 40
Internet
www.CranePI.com
E-mail
Andrew.osborne@CranePI.com
DESIGNA Verkehrsleittechnik GmbH
“DESIGNA crosses boundaries wherever it makes sense to do so.”
For the past 60 years a clear vision has helped DESIGNA to develop
innovative products and services for parking facility management.
With around 6,000 systems installed, and a range of distribution
partners and subsidiaries in more than 50 countries around the globe,
we have become one of the world’s leading manufacturers of fully
automated parking systems. But DESIGNA offers much more than just
that. As the initiator of an entire industry, DESIGNA supplies not only
technical equipment and the software to go with it, but also offers
something very few others do: innovative ideas. DESIGNA has never
been about adapting successfully, it’s all about leading successfully.
Holiday Extras Limited
Address
Holiday Extras, formed in 1983, is the UK & German market leader for
travel add-ons. Airport hotels, airport parking, airport lounges, airports
by rail and coach, and holiday insurance are its core offerings.
Arrangements for 6.8 million travellers are made every year via its
website, through our award winning contact centre and also via
partnerships with tour operators, airports and airlines. Customer
technology, white labelling, fantastic products, unbeatable prices and
hassle-free travel are the focus for Holiday Extras and the company
is currently expanding in Europe and other countries.
Faluner Weg 3
24109 KIEL
Germany
Phone
+49 (0) 43 153 362 49
Fax
+49 (0) 43 153 362 60
World leader in digital security
Gemalto is at the heart of our evolving digital society, enabling
businesses and governments around the world to offer trusted and
convenient digital services to billions of individuals.
We work behind the scenes to ensure that each time their customers,
employees and citizens want to transact, connect or identify themselves,
they can do so safely and easily.
Whether they’re communicating, banking, doing business online, using
eGovernment services, accessing the cloud or building the Internet of
things, people everywhere rely on Gemalto every day.
Ashford Road, Newingreen
Hythe, Kent CT21 4JF
United Kingdom
Phone
+44 (0) 13 038 154 31
Fax
+44 (0) 13 038 163 82
Internet
www.designa.com
Internet
www.holidayextras.com
E-mail
marketing@designa.com
E-mail
kim.skinner@holidayextras.com
HUB Parking Technology
GEMALTO
Address
HUB Parking Technology is the FAAC Group Business Unit that develops,
manufactures, installs and provides after-sales services for Parking
Revenue Control Systems branded ZEAG, DATAPARK and FAAC.
HUB Parking Technology delivers the flexibility, professional expertise and
close personal service of a local company, together with all the capabilities,
network and strength of a global player. Through its local subsidiaries and
distributors, it is represented in North & South America, Europe, Africa,
the Middle East, Asia and Australia. Over the years, the company has
constantly innovated to develop state-of-the-art systems that make
parking efficient for users as well as profitable and easy to manage for
operators. In the meantime, HUB Parking Technology has remained keenly
focused on enhancing its technology differentiation and delivering
integrated, value added solutions.
Address
6, rue de la Verrerie - CS 21001
92197 Meudon
France
Phone
+33 (0) 15 501 50 00
Internet
www.gemalto.com
E-mail
emmanuel.payraud@gemalto.com
Address
Via Calari 10, 40069 Zola
Predosa (BO)
Italy
Phone
+39 (0) 51 617 26 49
Fax
+39 (0) 51 758 518
Internet
www.hubparking.com
E-mail
info@hubparking.com
20
21
20
21
Inventive IT
Inventive work in partnership with the worlds most innovative airports to
deliver parking reservation, distribution and eCommerce services.
Launched in 2010, our Altitude suite of products help you to increase
revenue, increase distribution and stay ahead of off site competitors.
We’re supported by a team of talented people and partners who share
our vision, enthusiasm and a desire to deliver solutions that go beyond
our clients expectations.
MobiliSis GmbH
Address
Optimum capacity utilization of available parking space by 100% accurate
ramp and cross-sectional metering and single parking space detection
With its MagSense system MobiliSis can achieve that in both in- and outdoor
parking facilities. The MagSense system is linked with parking space management systems either via cable or wireless. The latter saves intricate and costly
cabling of the parking lots to be covered. Another major advantage of the
MagSense system is its ability to detect vehicles from below, through the
ceiling. The sensor is fixed at the ceiling of the lower floor, which avoids
damaging the pavement. Thus, even the top floor, which is not roofed, can
easily be included into ramp metering and/or single parking space detection.
Furthermore, MobiliSis offers the related infrastructure, for example, parking
space management systems, dynamic signposting, visualization via apps etc..
With its model “Buy Data not Sensors” MobiliSis offer an application of
MagSense which every client can afford.
No. 1 Portland Street
Manchester, M1 3BE
United Kingdom
Phone
+44 (0) 84 586 776 41
Internet
www.inventiveit.com
E-mail
info@inventiveit.com
Kathrein RFID
Product Target Audience:
As the leading manufacturer of professional RFID UHF systems, Kathrein has
applied the comprehensive know-how gained in the following field:
• AVI Automatic Vehicle Identification Systems
• ITS Intelligent Transportation System
• ETC Electronic Toll Collect Systems
Product Target Audience:
For quick and efficient development of OEM-specific RFID antennas and reader
solutions. A 3-D field simulation enables calculation and optimization of
complex antenna alignments with their respective tags. Thus, it is possible to
make a precise prediction on the system’s capability. Time-consuming and, at
times unsuccessful testing is therefore practically unnecessary, the field simulation is simplifying the development of customized products to a high degree.
Core competencies:
• Development and manufacturing of UHF -RFID systems
• Customised stationary readers and reader modules
• Customised RFID UHF antenna systems
• 3D antenna, transponder and application simulation
multiGuide GmbH
Address
multiGuide with its headquarters in Munich, Germany was founded as a
spin-off from Siemens. Our core product portfolio around Parking Guidance Systems and On-street Parking Meters is installed in over 40 countries
and has earned highest market recognition for its enduring technology. The
sensor-based Parking Guidance Systems can easily be integrated with external
systems, such as wireless ground sensors or License Plate Recognition. Our
patented camera-based car finder system is just one example of multiGuide’s
commitment to invest in future technologies. multiGuide Parking Guidance
Systems are installed at most German airports. Munich Airport has equipped
more than 15.000 parking spaces with our advanced sensors. multiGuide
Parking Meters offer flexible possibilities such as pay-by-space and pay-bylicense-plate applications. Thanks to our full PCI DSS compliance we offer the
highest reliability when processing credit cards or other means of payment.
multiGuide is committed to continually expand with innovative solutions in
the field of mobility, while offering robust technology made in Germany.
Kronstaudener Weg 1
D-87031 Stephanskirchen
Germany
Phone
+49 (0) 80 369 80 31 20
Internet
www.kathrein-rfid.de
E-mail
rfid-sales@kathrein-sachsen.de
Address
Theodor-Heuss-Straße 5
64646 Heppenheim
Germany
Phone
+49 (0) 62 527 92 90 02
Fax
+49 (0) 32 121 61 61 59
Internet
www.mobilisis.eu
E-mail
info@mobilisis.eu
Address
Konradinstr. 3
81543 Munich
Germany
Phone
+49 (0) 89 809 09 05 80
Fax
+49 (0) 89 809 09 05 89
Internet
www.multiguide.com
E-mail
info@multiguide.com
22
23
22
23
Munich Airport
With 38.7 million passengers last year, Munich is Germany’s second-largest
airport and currently ranks 7th in Europe. Travellers from all over the world
value the quality of their stay and the service in Munich. The airport is regularly
voted one of the world’s most popular airports in the annual surveys conducted
by the prestigious London-based aviation research institute Skytrax. It was even
recently chosen as Europe’s best airport. One contributing factor to that is the
extensive range of upmarket shops and catering establishments. Moreover,
Munich Airport keeps on surprising its guests with out-of-the-special ordinary
events, such as “Surf & Style”, the world’s largest artificial wave, where the
European Stationary Wave Riding championships are held, or a large Winter
Market in the pre-Christmas period. A new satellite will be connected to
Terminal 2 by a fully automated underground rail system. 52 new gates is
intended to increase handling capacity at Munich Airport by 11 million
passengers a year. It is scheduled to be put into operation in 2015. The satellite
will help to improve our service quality. A total of 52 new gates will boost the
airports handling capacity by an additional 11 million passengers a year.
The growing of the new facility is scheduled for 2015/2016.
Nagels Group
Our dynamic world constantly requires new solutions. This is a challenge
that the nagelsgroup meets with commitment and growing enthusiasm.
Since 1928 we have been producing contemporary print and media solutions – always at the cutting edge of technology. We continue to impress
our customers the world over with our customized premium print solutions.
The nagelsgroup develop and produce first-class print products with skill
and experience. Our list of clients is just as diverse as our product portfolio. The entire spectrum of companies from all sectors such as Leisure,
Transport, Car Parking and Advertising approach us every day with new
challenges. The results over the years have proven to be practical and
rewarding and have helped us to achieve our success to date. The modern
technologies and sustainable innovations used by the nagelsgroup make our
products certified premium quality items. Our state-of-the-art manufacturing
facilities enable us to realise unique requests and special requirements.
Nedap Identification Systems
Address
Nedap Identification Systems is the leading specialist in systems for longrange vehicle and driver identification, wireless detection of parking bay
occupancy and restricted access control. Our readers, sensors and controllers
optimize, monitor and control the movement of vehicles in parking areas,
taxi and bus lanes and secured areas on both the air and the land side.
Nedap technology gives you full control over all vehicle and driver related
activities. Safe, secure and efficient. Nedap technology can easily be
applied to security, traffic and parking applications.
Nedap offers a full range of innovative products that combine leading edge
technology with quality resulting from over 30 years of RFID experience.
Nedap Identification Systems is part of Nedap N.V., headquartered in the
Netherlands, and has offices in the United States, Italy, Dubai and Singapore.
Our skilled business partner network is spread across the globe.
Nordallee 25
85356 München
Germany
Phone
+49 (0) 89 975 00
Internet
www.munich-airport.de
E-mail
peter.bayer@munich-airport.de
Address
Parallelweg 2
NL-7141 DC Groenlo
The Netherlands
Phone
+31 (0) 54 447 11 11
Internet
www.nedapidentification.com
E-mail
identification@nedap.com
ParkCloud
Address
Formed in 2008, ParkCloud is a leading provider of pre-booking systems
across the world. Initially focusing on airport parking in the UK and
Ireland, ParkCloud has expanded its scope to provide services to car
parks at ports, train stations and city centres right across Europe and
beyond, producing hundreds of thousands of bookings a year for the
car park network. We focus on generating reservations and revenue
by connecting customers with parking spaces. Based in the UK, today
ParkCloud operates in over 30 countries around the world and offers
services in more than 25 languages.
Hooghe Weg 11
47906 Kempen
Germany
Phone
+49 (0) 21 522 09 90
Fax
+49 (0) 215 22 09 940
Address
Wood Street, Stockport
United Kingdom
Phone
+ 44 (0) 16 173 001 50
Fax
+ 44 (0) 16 125 004 26
Internet
www.parkcloud.com
Internet
www.nagelsgroup.com
E-mail
admin@parkcloud.com
E-mail
info@nagelsgroup.com
24
25
25
24
Parking Network
What started in 1996 as the first online information source for parking
professionals has grown into a world leading parking industry service
provider with a broad range of activities.
We connect parking professionals worldwide and provide the latest developments in the parking industry. On our website you can find everything
from daily updated news to product showcases, job vacancies, tenders,
upcoming events, literature and 1700 companies indexed in the Yellow
Pages for the parking industry worldwide.
We organize our own user group events i.e. the annual Airport Parking
Network Event and in 2014 we start our own Web Events service.
Our key focus is to connect parking professionals worldwide, deliver the
information they need and provide the platforms for doing business.
We exhibit on all the major exhibitions around the world to extend our
knowledge and contact base. With over 18 years of experience in the
parking industry we are confident to say: We know the world of parking.
Scheidt & Bachmann GmbH
Address
With over 140 years of business excellence, Scheidt & Bachmann has
endured shifts and changes in economic and social times and yet still
continues to thrive to this day as a family-owned operation.
Since nearly 50 years the company provides parking management
equipment, today known as entervo. With its perfectly harmonized
hardware and software, entervo offers a technological product world of
consistently integrated parking solutions. High quality service standards
and sustainable trainings complete the product range.
2
Adelbert van Scharnlaan 180
6224 JX Maastricht
The Netherlands
Phone
+31 (0) 43 362 80 42
Fax
+31 (0) 43 362 80 61
Address
Breite Str. 132
41238 Mönchengladbach
Germany
Phone
+49 (0) 21 662 66 0
Fax
+49 (0) 21 662 66 555
Internet
www.parking-net.com
Internet
www.scheidt-bachmann.com
E-mail
info@parking-net.com
E-mail
parking@scheidt-bachmann.com
Rentalite
Rentalite, in business since 1978, is a European company specialised
in professional lighting for the 24 hours industry like stations, metro’s,
airports, parking garages, etc. We customize services and products in
length, strength, colour, and shape with an ongoing warranty. Nobody
is making money with lighting, but our customers do! Please note:
buying our products is of course the other option!
Schick Electronic SA
Address
Over 40 years of experience in the Parking Guidance System (PGS),
Schick electronic has pioneered a revolutionary system of detection. This
has led to the company becoming the market leader in parking guidance
technology, with our equipment installed in over 400’000 parking
spaces throughout the world. Projects as diverse as Airports, stadiums,
shopping malls, parking structures, all of which have a significant flow of
visitors, have been successfully completed using the parking guidance
system.
Throughout these years, our R&D team has continued to develop new
technologies to provide drivers with the best experience to find a vacant
parking space, while also offering operators with a very reliable and
profitable system. 2014 was the accomplishment of the hard work for
the development of a new generation of sensors the brand new SP2115. The introduction in the market was a successful experience since
Schick electronic has already installed over 15’000 spaces worldwide.
Groot Tegeler 9a
7535 EB Enschede
The Netherlands
Phone
+31 (0) 53 755 53 33
Fax
+31 (0) 53 434 10 43
Internet
www.rentalite.com
E-mail
info@rentalite.com
Address
Avenue des Baumettes 9
1020 Renens
Switzerland
Phone
+41 (0) 21 635 06 12
Fax
+41 (0) 21 635 74 70
Internet
www.schick-sa.com
E-mail
info@schick-sa.com
26
27
26
27
SERVA Transport Systems
Serva transport systems GmbH is located in the Bavarian municipality
of Grabenstätt outside of Munich and provides automated parking
solutions with its patented robotic system. Founded in 2010 by two
engineers, serva has received numerous accolades for its development
of “RAY” which can easily be implemented in new and existing parking
structures. With this innovative, simple and efficient system, industry,
airports, parking operators, car rental companies, and city planners have
a novel solution for the transport and parking of vehicles. “RAY” stores
cars up to 60% more economically then a human driver thus can free
up substantial parking space. Through its spacious transfer stations,
“RAY” increases the convenience of passengers and drivers while basically
eliminating damage risk. Assembly of “RAY” and its components is
at Gut Sossau in Grabenstätt where the main investor, Meltl, a family
owned investment firm, is based.
TKH Parking Solutions
Address
TKH Parking Solutions is a cluster of well-known TKH companies such
as Park Assist, Flexposure and BB Lightconcepts with a clear focus on
the parking industry with regard to revenue enhancement and cost
efficiency. TKH Parking Solutions offers of range of centralized and
remote applications for central management, online reservations,
cross-marketing, yield management, mixed use, tiered parking, loyalty
and guidance. These solutions are part of a modular solution structure
based upon proven and professional parking management services and
products for the international parking industry.
Gut Sossau 31
83355 Grabenstätt
Germany
Phone
+49 (0) 86 619 83 900
Fax
+49 (0) 86 619 83 90 299
Internet
serva-ts.com
Address
Industrieweg 22
4153 BW Beesd
The Netherlands
Phone
+31 (0) 88 002 14 10
Internet
www.tkhparking.com
E-mail
info@tkhparking.com
E-mail
info@serva-ts.com
SKIDATA AG
SKIDATA is an international leader in the field of access solutions and
their management. Almost 10,000 SKIDATA installations worldwide in
ski resorts, shopping centers, major airports, municipalities, sports
stadiums, trade shows, and amusement parks provide secure and
reliable access and entry control for people and vehicles. SKIDATA places
great value in providing solutions that are intuitive, easy to use, and
secure. The integrated concepts of SKIDATA solutions help clients
optimize performance and maximize profits. SKIDATA Group
(www.skidata.com) belongs to the publicly traded Swiss Kudelski Group
(www.nagra.com), a leading provider of digital security solutions.
Xerox Business Solutions
Address
With more than 45 years of experience in installing Car Park Management Systems worldwide, Xerox has become the leader in the deployment of large installations. We supply parking solutions to a diverse
range of customers around the globe. From the world’s busiest airport to
Europe’s biggest hospital, Xerox can tailor the right solution no matter
how big or busy.
Whatever the size of your operation, from standard configurations to
sophisticated turnkey solutions, the powerful MultiparkTM system is able
to adapt to your operating configuration. It offers a wide range of functionality, highly customizable management and data analytics tools and
forward-looking technologies for optimized operation. Due to the ease
of customer interface and the aesthetically pleasing design our Reflex
products offer our customers a system that can not only cope with the
demands of a 21st century car park, but also looks good and gives the
right impression to parking customers.
Untersbergstrasse 40
5083 Grödig/Salzburg
Austria
Phone
+43 (0) 62 468 88 0
Fax
+43 (0) 62 468 88 7
Internet
www.skidata.com
E-mail
info@skidata.com
28
29
29
28
Address
250 av des Grésillons
92600 Asnières
France
Phone
+33 (0) 14 132 71 03
Fax
+33 (0) 14 111 98 41
Internet
www.xerox-parking.com
E-mail
olivier.warrot@xerox.com
Participating Airports
Austria
Graz Airport (GRZ)
Vienna International Airport (VIE)
Belgium
Zaventem Brussels Airport (BRU)
Croatia
Dubrovnik Airport (DBV)
Czech Republic
Václav Havel Airport Prague (PRG)
Denmark
Billund Airport (BLL)
Copenhagen Airport, Katstrup (CPH)
Germany
Baden Airpark (FKB)
Berlin Schönefeld Airport (SXF)
Cologne Bonn Airport (CGN)
Düsseldorf Airport (DUS)
Frankfurt Airport (FRA)
Munich Airport (MUC)
Stuttgart Airport (STR)
Greece
Athens International Airport (ATH)
Hungary
Budapest Airport (BUD)
Iceland
Keflavik International Airport (KEF)
Italy
Bari Karol Wojtyła Airport (BRI)
Milano Malpensa Airport (MXP)
Naples International Airport (NAP)
Bologna Guglielmo Marconi Airport (BLQ)
Lithuania
Kaunas International Airport (KUN)
Vilnius Airport (VNO)
Malaysia
Kuala Lumpur International Airport (KLIA)
The Netherlands
Amsterdam Airport Schiphol (AMS)
Norway (Represented by Avinor)
Alta Airpor (ALF)
Andøya Airport, Andenes (ANX)
Bardufoss Airport (BDU)
Bergen Airport, Flesland (BGO)
Berlevåg Airport (BVG)
Bodø Airport (BOO)
Brønnøysund Airport, Brønnøy (BNN)
Båtsfjord Airport (BJF)
Fagernes Airport, LeirinFlorø (VDB)
AirportFørde Airport, Bringeland (FDE)
Hammerfest Airport (HFT)
Harstad/Narvik Airport, Evenes (EVE)
Hasvik Airport (HAA)
Haugesund Airport, Karmøy (HAU)
Honningsvåg Airport, Valan (HVG)
Kirkenes Airport, Høybuktmoen (KKN)
Kristiansand Airport, Kjevik (KRS)
Kristiansund Airport, Kvernberget (KSU)
Lakselv Airport, Banak(LKL)
Leknes Airport (LKN)
Mehamn Airport (MEH)
Mo i Rana Airport, Røssvoll (MQN)
Molde Airport, Årø (MOL)
Mosjøen Airport, Kjærstad (MJF)
Namsos Airport (OSY)
Narvik Airport, Framnes (NVK)
Oslo Airport (OSL)
Røros Airport (RRS)
Rørvik Airport, Ryum (RVK)
Røst Airport (RET)
Sandane Airport, Anda(SDN)
Sandefjord Airport, Torp (TRF)
Sandnessjøen Airport, Stokka (SSJ)
Sogndal Airport, Haukåsen (SOG)
Stavanger Airport, Sola (SVG)
Stokmarknes Airport, Skagen (SKN)
Svalbard Airport, Longyear (LYR)
Svolvær Airport, Helle (SVJ)
Sørkjosen Airport (SOJ)
Tromsø Airport, Langnes (TOS)
Trondheim Airport, Værnes (TRD)
Vadsø Airport (VDS)
Vardø Airport, Svartnes (VAW)
Værøy Heliport (VRY)
Ørsta-Volda Airport, Hovden (HOV)
Ålesund Airport, Vigra (AES)
Sweden (represented by Swedavia)
Stockholm Arlanda Airport (ARN)
Göteborg Landvetter Airport (GOT)
Bromma Stockholm Airport (BMA)
Malmö Airport (MMX)
Luleå Airport (LLA)
Umeå Airport (UME)
Åre Östersund Airport (OSD)
Visby Airport (VBY)
Ronneby Airport (RNB)
Kiruna Airport (KRN)
Switzerland
Geneva Airport (GVA)
Zürich Airport (ZRH)
United Kingdom
Aberdeen International Airport (ABZ)
Bournemouth Airport (BOH)
East Midlands Airport (EMA)
Edinburgh Airport (EDI)
Liverpool John Lennon Airport (LPL)
London Gatwick Airport (LGW)
London Heathrow Airport (LHR)
London Luton Airport (LTN)
London Stansted Airport (STN)
Manchester Airport (MAN)
HEATHROW, FRAPORT,
MARSEILLE, SCHIPHOL
VANTAA…
WHAT HAVE THESE AIRPORTS IN COMMON?
These airports (and many more) are using Nedap technology
VEHICLE
DETECTION
to improve the airport and parking experience of their clients.
Nedap’s solutions for vehicle and driver identification and
detection of vehicles in parking bays, greatly increase the safety and
security at the airport and improve the customer satisfaction.
VEHICLE
I D E N T I F I C AT I O N
Are you wondering how? Join us at the Airport Parking Network Event.
Or just send us an email: identification@nedap.com
Malaysia
www.nedapidentification.com
30
31
30
31
Airport Parking Managers Discussion
SINCE 35 YEARS
WORLD LEADER IN PARKING GUIDANCE SYSTEMS
Examples of topics to be discussed:
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Should you cooperate with off-airport parking?
How do you close the gap in customer service between on and off site parking?
What types of incentive programs does your airport use?
What are your goals with the incentive programs?
How do you measure the effectiveness of the programs?
Have you noticed a significant increase in revenue that can be directly attributed to the programs?
Who uses an air miles program?
How successful are programs at making customers use higher priced lots closer to the airports
for more program bonus points?
Do you make use of coupons?
Do you use holiday discount coupons? Successful?
With non bar-coded or digital coupons how do you prevent cashiers from pocketing differences?
Who looked into using Groupon?
How do you justify using a third party for incentive programs or did you create it in-house?
How do you measure customer retention?
Do you use corporate parking programs? How to price it appropriately and to make sure you keep
the exact amount of spaces available for them that they need?
What kind of pricing strategies do you use?
Do you differ week and weekend rates? Also in the bonus for the program?
Did anyone increase their prices?
Do you consider the environment / have a sustainability plan?
What kind of extra services do you offer at your facility?
What are your experiences with EV charging stations?
Do you make use of online reservation systems?
What kind of alternatives for payment do you offer?
What is your experience with cashless payments?
What is your experience with SEO and SEA?
Is your website responsive? Did you see an increase in booking via mobile phone?
How do you advertise your parking facility?
Did you trademark your airport/parking facility?
How about cooperating with other airports or companies?
How do you measure your performance?
What is your strategy to maximize occupancy and revenues during low season?
How do you think you can share knowledge about tender processes?
What do you expect from the suppliers in the industry?
How do you think parking facilities at airports will develop?
Which channels do you use to sell parking (direct booking, travel agencies, resellers, airport sites etc)?
Do you consider the environment / have a sustainability plan?
Schick electronic develops and manufactures their products
within it’s company based in Switzerland
450’000 SPACES EQUIPPED WORLDWIDE
STADIUM
SHOPPING CENTER
AIRPORT
PRIVATE
WWW.SCHICK-SA.COM
parking-net.com
32
33
33
32
We park for you!
Workshops
Optimising pricing to maximise pre book revenues using yield management
A step by step interactive session with a real-life simulation designed to demonstrate the incremental increases
that can be achieved in car parking and ancillary revenues when pricing is optimised via easy to use yielding
functionality.
The ability to yield parking prices via a car park and ancillary pre booking system is one of the fundamental must
have features to enable airport commercial and parking teams to drive new incremental revenues from pre-booking and ancillaries.
This AeroParker session will demonstrate how to optimise revenues from bucket pricing, lead-time pricing and
hourly pricing. Using a live simulation where you will be assigned different types of airport car parks which will be
effected throughout the workshop by various market conditions the AeroParker team will guide you through the
challenge to generate the most revenue per car parking space by the end of the workshop.
Generating incremental ancillary revenues via a digital engagement and E-commerce strategy
The Airport Direct Travel presentation will focus on using e/m-commerce to promote and sell Airport Products, in
particular via parking, which is a significant revenue stream, next to aeronautical and retail activity including Food
and Beverage.
This workshop will explore the benefits associated with adopting an effective e/m-commerce and digital strategy as
well as providing some examples of how Airports have benefited from a more joined up approach to selling parking,
ancillary products and relevant services.
The open workshop will cover areas such as:
• Emphasis on customer engagement, retention and loyalty.
• Using integrated CRM techniques to maximize each opportunity.
• Focus on the up sell/cross sell of products during the entire engagement process (pre and post-sale communications).
• ‘What didn’t the customer buy’ is seen as a key opportunity.
• Reporting and Forecasting – from ‘here and now’ to historical.
• Using forecasting to influence trading patterns.
• Airports becoming the primary distribution channel for all their services & products including flights, parking & services.
Attendees from Airport Direct Travel will be from an airport, car park and retail environment, and
complimented by team members with a digital and e-commerce background, all with a wealth of experience.
34
35
34
35
How to organize taxi- and bus parking at airports,
considering sustainability and environmental protection
Ancillary revenue opportunities and Revenue management
Our workshop will discuss the revenue opportunities presented by offering a car park reservation system. Of
relevance to airports already offering car park reservations, the workshop will also cover occupancy forecasting and
revenue management.
There is often an urgent need to control the flow of taxis and buses within a limited area in front of the
terminal(s).
APCOA PARKING has developed a software based system to manage taxi and bus movements.
The workshop is designed to appeal to a broad range of car park operators, from those providing no reservation
service to those delivering advanced services to customers.
Benefits:
• Trouble-free solution for the airport
• Higher level of satisfaction of the passengers
• Satisfaction of the Taxi- and Bus-Drivers
• Quality management
• Environmental protection
The areas covered during the workshop will include...
• The booking horizon and ancillary revenue opportunities
• 3rd party sales channels and selling via airlines and travel agents
• Forecasting occupancy and the future of car park revenue optimisation.
How to simplify your Airport Parking Management and increase your revenues
The happy traveler – how can technology contribute to customer satisfaction?
At HUB Parking Technology we know what the main challenges for Airport Parking Management are. Many of the
world’s busiest passenger airports, already chose HUB as a trusted business partner.
The workshop will showcase the JMS, Janus Management System, a cutting-edge, intuitive and user-friendly
software solution to manage multiple parking locations and different types of HUB equipment with just one tool.
It is highly scalable and perfectly adaptable to any type of installation, from the smallest to the most complex
projects with high traffic levels. With JMS you can easily manage and control centrally all your HUB equipment and
systems from any web-connected device, including smart phones and tablets.
JMS, the first tile-based Parking Management System, offers a very intuitive and user-friendly interface with
Windows 8 styling, allowing you to use it with virtually no learning curve. JMS also offers the possibility to
enhance, inform and improve your business performance through a customized digital signage solution.
A Ground Transportation System (GTS) is also a crucial part of the JMS functionalities and it allows the Parking
manager to easily dispatch, monitor, track, control, charge fees and record commercial vehicle operations. Vehicles
are associated with access media, including AVI transponders and proximity cards, which are utilized to authenticate
and subsequently bill/charge an account. This system improves dramatically the automated dispatching processes,
the management and control of on-demand taxi, Limousine services and Charter Buses and the operators access
throughout the airport. The system also provides Ad Hoc reporting, monitoring of capacity at any given time and
it eliminates driver’s pass and enforcement inefficiencies. Consequently, customer service improves by increasing
security levels and providing guaranteed taxi availability.
Nedap has been participating with the APNE for a number of years now. This year we would like surprise the
attendants a little with a different setup of the meeting than usual. What that is? Just join us and find out.
This year’s theme will be ‘The happy traveler – how can technology contribute to customer satisfaction?’.
The basic principles and new developments will be covered in this highly interactive session:
• wireless floor sensors for parking guidance and enforcement
• long range RFID and ANPR for automatic vehicle identification
• access control technology for vehicle restricted zones
Nedap has released a lot of new innovations recently that may help you improve the airport and parking experience of your clients.
36
37
36
37
Choice and comparison: are aggregators evil?
It is not how much data you can store, it is what you do about it!
How many of you consider aggregators for airport parking as a problem? Some of the most common problems laid at
the feet of these comparison platforms are increased competition, a loss of market share, decreased service quality,
and mistrust of on-site parking facilities. ParkCloud’s own comparison platform, ParkVia, receives over 10million visits a
year, promoting over 1,000 parking providers around the world. The platform is available in over 20 different languages
and generates more than 750,000 parking bookings per year. But is its impact purely negative? With both on- and
off-airport facilities available on the site, ParkVia has helped to bring airport parking reservations to the top of travel
planning lists, and create demand that all services benefit from. With 6 years of experience managing an ever-growing
network of providers and end users, ParkCloud has identified myriad ways that a comparison platform can be used to
help boost the reputation and use of parking facilities, and this workshop aims to share them, including:
• Online exposure: creating demand for parking starts with managing placement on this vital platform.
• Choice and comparison, and their effects on conversion rates. Choice is an essential part of guiding a customer to a decision on their part, but there is such a thing as too much choice, so how much is enough?
• Creating sales channels: how to identify and tap into markets big or small, local and international.
• Facing competition: retaining market share requires standing out from the crowd and offering the extra mile so often sought by customers today. As an aggregator, ParkCloud is well-versed in managing competition in locations across the world, and the benefits it can bring to conversions and customer experience.
• Perceptions and how to change them: as a neutral platform, a comparison website provides an opportunity to
reinvent services and change customer perceptions. Pricing, value for money, and customer feedback are among some of the most effective tools for this.
Do you sometimes have insight regarding what should be done to increase revenue but you cannot access enough
supporting data? Have you already got the intuition that there were hidden correlations between parking user behaviors
and other factors like period of the year, time between home and airport, flight schedule, taxi and bus flow, social level
of client, loyalty… but no real proof?
And what if you were right? What if it was possible to boost your intuition and cross parking data with complementary
data? What if it was hence possible to predict with high accuracy the demand over the year?
Thanks to the unfortunate Enron case, Xerox has developed a clustering algorithm that automatically classified 3 trucks
of documents in a few hours and optimally regrouped them into meaningful categories. This experience has given birth,
in the parking field, to a fully new automated profiling tool. So join us to discover the XEROX Mobility Analytics Platform
(MAP®) and get behind the Matrix.
65%+ savings on energy and service costs, without investment. More than 200 satisfied
references in the parkingworld. 100.000 hours lifetime and 10 years servicefree!
How technology influences Airport Parking, increases revenues and drives efficiency
Innovative solutions for Airport Parking by unlocking customer service opportunities, revenue enhancement and
operational efficiency.
Park Assist utilizes camera and complex vision algorithms to improve the efficiency and profitability of parking facilities
through guidance, dynamic parking and monitoring. Park Assist’s API can plug into the facilities App or use Park Assist’s
free App for facility availability and Find Your Car.
All garages in the global parkingworld wil change their lighting into LED, within the next 8 years.
This includes a huge investment, but the savings are impressive.
Imagine that the change into LED can be realised without investment and that the payment comes out of the realised
savings! That is what we do and have proven to many global operators in parking: No investment for LED lighting and
even much more annual profit!
Rentalite offers a complete serviceplan with energy saving calculations, guaranteed and confirmed savings,
a professional lighting plan, custom made robust aluminium fixtures with modular/changeable LEDlight-strips inside,
installation instructions, and an ongoing warranty.
When changing 500 Fluorescent tubes into the Rentalite PremiumPowerLeds (Made in Europe) an operator saves
35.000 Euros annually, with 15.000 Euro more annual profit ! On top of that the intelligent dimming is bringing more
savings, safety and hospitality.
38
39
38
39
Advertisers index
Munich Airport
The brand-new Version 4.0 of Commend’s Software Intercom Server
VirtuoSIS may be only a year on the market, but has already effected a lot of customers
to integrate Intercom into their virtualisation environments. Version 4.0 of the world’s
first software-based Intercom server introduces full SIP support out of the box,
allowing you to add a whole new section to your ‘orchestra’ of Intercom equipment.
Ready for
Ready for
Ready for
VMWare
Citrix
Hyper-V
www.commend.com
40
41
2
CPI | Crane Payment Innovations
11
Scheidt & Bachmann GmbH
15
Nedap Identification Systems
31
Schick Electronic SA
33
SERVA Transport Systems
34
Commend International
40
Parking Network
44
40
41
Notes
42
43
42
43
connecting all parking professionals
parking-net.com
44