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Interface January 2016 Issue 10 Vol 8 Editor’s Note The year 2016 started with employees reviewing the year that just ended and evaluating all the good work done by them for their year-end appraisal. Team FIS started the year on a positive note with celebrations are various locations – Republic Day, Pongal, cricket matches and book fairs, etc. The focus on the health and wellness of employees continues this year as well with FIS C2P arranging for a health camp at Noida. We also bring you brief details about the Seven Habits of Highly Successful People – a workshop held at FIS C2P. A special note of applause for the efforts of Amir Ansari at Gurgaon, who has gone over and above the call of duty to help a poor man in distress. Read about the APT ceremony at Capco in the Capco Corner. As always we look forward to hearing from you. Please share your thoughts /feedback with me on my email ID Rachna.agha@fisglobal.com. Rachna Agha Editor What’s New at FIS Brown Bag Session Bitcoin & SEPA Insta payments at FIS C2PI Rahul Tyagi and Om Prakash started the interactive session on Bitcoins. Bitcoins is an emerging area of payments which allows transfer of value on a peer to peer basis without the need for any trusted intermediary or central Authority. Bitcoin is open- source; its design is public, nobody owns or controls Bitcoin and everyone can take part. Through many of its unique properties, Bitcoin allows exciting uses that could not be covered by any previous payment system. This emerging area in payments was explained to the participants. The audience found the topic engaging and participated actively in the interactive session. Gursharan Singh and Mohit Tyagi were able to build on the enthusiasm of the audience by further discussing the topic SEPA Insta Payments. Instant payments help to focus the attention not only from the perspective that retail payments are the “next deliverable” after SEPA migration, but also that there is an increasing need for a pan European payments scheme that is available 24*7*365 resulting in the immediate or close to immediate interbank clearing of the transactions irrespective of the underlying payment instrument or clearing and settlement mechanism. Keeping this important fact in mind, the topic for the session was chosen as SEPA Insta payments scheme. The following topics were covered in the session: - What are Instant Payments Current Landscape SCT Instant Scheme Design Proposal (EPC) Proposed key features of SCT Instant Scheme (SCT Rulebook, R-transactions, Message Flow) Challenges (Settlement risk management, performance requirements) SCT Inst Rulebook and Implementation Guidelines release dates 3 Employee Connect In conversation with Shailendra Yadav at FIS C2PI In continuation to our efforts to increase Leadership Connect, we had another interactive and interesting session with Shailendra Yadav on 14th Jan, 2016. The session was attended by 22 employees randomly selected from the list of self-nominated employees. The agenda of the meeting was to give employees an opportunity of having a free-flowing conversation with a Senior Leader, get to know him better as a person and ask random questions. The meeting began with Shailendra giving the participants a brief about his career and his work experience prior to joining FIS C2PI,and details about his family .He cited examples from experience on how he juggled to deal with critical projects, client requirements and meet deadlines simultaneously. He took several questions from the audience. He also shared some insights on “The Seven Habits of Highly Effective People” training program he had attended and some takeaways from the same. He spoke about the impor tance of creating win-win situations and how good listening skills can help one deal with the most complicated situations. Then he spoke about his passion for sports and the two games he loves most are badminton and squash. The entire session was motivating and interesting for the audience. In response to the enthusiastic questions from the participants, the conversation moved to topics like growth of the banking domain / sector, the importance of being certified, how old technologies become redundant and therefor it is important to keep abreast of new technologies to stay in the game. Overall, it was an enthralling and thoroughly enjoyable 1.5 hour session for all the participants. 4 Growth Opportunities Congratulations to all those who were promoted in January 2016! We wish you success in your new roles. Name of Promoted Employee Mayuresh Nerurkar Niranjaya Shetty Hapa, Josefino Escurel Jr Jabuen, Lorna E Mabazza, Marquin B Yabut, Allen Nikolo Nasser, Alder Allen Villagomez Bautista, Pamela Puegan Location Mumbai Mumbai Philippines Philippines Philippines Philippines Philippines Philippines New Designation Sr. Analyst - BAT Team Coach - FBP Team Coach Manager Sr Analyst BAT Sr Analyst BAT Team Coach Sr Analyst BAT Fun at Work The ITO AS Captive group held its yearend event last December 11, 2015 at the Function Room, Columns Legazpi Village - San Lorenzo, Makati City. One of the activities in the fun-filled night was the Q3- ITO AS Captive LEGO – Q4 Rewards and Recognition. Selected employees were honored for Philippines showing exemplary performance during this period. The following are the list of awards and its corresponding awardee/s: 1. Client Focus Excellence Award - In recognition of their ability to value every client through exceptional relationship management and consistently demonstrate unmatched standards of excellence. Aureen Canale 2. Innovator Award - In recognition of their ability to create process or technology improvements to increase efficiency of daily operations or value of services provided to clients and colleagues. Adrian Rico 3. Operational Excellence Award - In recognition of their achievement in providing consistent high quality service to our clients and colleagues. • Anna Grace Chavez • Edester Baguyo • Kathleen Gemeniano • Emmanuel Martinez • Benjamin Obungen Jr. • Mariane Pearl De Guzman • Ma. Cristina Negrillo • Mark Joseph Luna 4. Team Extra Miler Award - In recognition of their exemplary collaboration with colleagues and clients towards achieving results • Harvie Peralta • Betha Joy Loquing • Emir Jo Orpilla • Jarry Andaleon • Lawrence Robles • Leanstrel Garrido • Mark Edora • Maridel Valera 5 FIS Mumbai participates in Powai Run Marathon Team FIS participated in the Powai Run on Sunday 3rd January 2016. About sixty five employees volunteered to participate in this much awaited event and participated in the 4km run. On the morning of 3rd Jan the volunteers congregated at the starting point. They were wearing the FIS T-shirts which were given to each of them. The air was buzzing with excitement as a lot of event had been planned for the morning. There was a band playing and dancers were demonstrating steps that the audience had to follow. The huge audience could be seen copying the steps and swaying to the music. There were stilt walkers and in some areas the children had taken over the streets and were drawing on the roads since all vehicles were off the roads. There was a fun fair kind of atmosphere! As the race kicked off, participants could be seen walking, running and sprinting! There were cheers from the audience which egged the runners to do their best. At the Finish point there were drummers to welcome those finishing the race with music and dance. Most of our employees completed the run in an average time of 30 mins. Each participant was awarded a completion medal. Here are the names of our top three employees who completed the run in the minimum time: 1st – Devendra Haldankar 2nd – Ashish Wagte 3rd – Ajay Tripathi Congratulations to the winners! Thanking all participants who helped make this event a grand success. 6 Republic Day Celebrations at Mumbai The FIS Mumbai employees celebrated Republic Day by wearing traditional clothes. The female employees could be seen in colorful sarees reflecting the colors of the Indian flag and the men were in their traditional best. There was a face painting competition as well on this day and the employees who had the best face art won the prize. FIS Cricket Mania at Mumbai The FIS Cricket Mania finally concluded on Saturday 26th December 2015. Thanks to all the departments who participated in this even and made it a grand success. Congratulation to the winners - Team O2 (Partners 11) and Team IP (IC Team) who were the runners-up. 7 F-5 Refresh at Chennai On 28th and 29th December, employees at Guindy and Ambit locations celebrated the F5 Refresh which is a refreshing way to end the year with the five F’s – fun, frolic, food, fund raining and festivity! The Food Carnival started at 3:30 PM, with delicacies ranging from Vietnamese mutton kheema rolls to stuffed eggs, red velvet cakes, oat muffins, beach special sundal, dahi papdi chats, carrot halwa, fruit salad and nimbu paani. Overall, it was a treat for all the five senses with the vibrant colors, pulsating aroma and delicious taste!! All the participants enjoyed the food and enthusiastically moved to the fund raising event. The Game Carnival started next and it was time for employees to tune in to the child within. They could operate a remote controlled Humvee across obstacles, play PS4, dunk a basketball, untangle jumbled words or bounce balloons in the air for a minute. All the games were creative and fun to play! This was a fantastic end to the year and the response from the employees was overwhelming. 8 Pongal is a festival for thanksgiving to the Sun and has been celebrated in southern India for more than 5000 years and is celebrated over a period of four days. This important festival kicks of the year on a good note and it was celebrated in Pongal Celebrations at style at both the Chennai locations on 12th January. Chennai The celebrations started on Tuesday evening with the ethnic dresses setting the tone. Word Play and Street Play: The event started with a note on the significance of the festival and the value that it holds. This was followed by word play games like “Oru Varthai, Idai Vidamal” etc.., which were basically ways to rekindle the love of talking and words. Then there were the street games that transcended time and took employees down nostalgia lane… “Uri adi, Goli, Pambaram and Anjaangalu” etc. These were regular after school specials at one point in time. Prize Distribution: The leaders at each location gave away the prizes to the winners of each event. 9 Book Fair at Bangalore 10 FIS Cares for you A free eye-check camp was organized as part of Quarterly Medical camp. Quarterly Medical Health camp at FIS C2PI 21% of the employees took the benefit of this camp. The feedback was very positive as most employees confessed that they usually get a health checkup done only when it becomes necessary. They were happy that the company had organized this event for the benefit of the employees. 11 Milestone Winners Congratulations and thank you for your continued efforts and contributions to the success of the company! Enumber Full Name Process Location 3011898 3011910 3012066 3011895 3011894 3012281 3011897 3011890 3012062 3018695 3018613 3018619 3018661 Kamat, Santosh Munnaswami Gupta, Chetan Shailendra Kadam, Sachin Lahuraj Barua, Varsha Suresh Sud, Roshani Hari Kumar, Madhav Solanki, Dharmesh Madhusuden Yadav, Rupalee Gawda, Ashok Jawra Chetan Kumar Nagashree. B. Venkataramaiah Pranshu Gupta Abhinav Bhatt Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Noida BLR Noida Noida 3018591 3018677 3011882 3011883 3011884 3011885 Anurag Sharma Alok Aggarwal Deepika Srivastava Surya S Vinoth Kumar M Suresh Elangovan Noida Noida Chennai Chennai Chennai Chennai 3 3 3 3 3 3 3011886 Navin Kumar J Chennai 3 3011887 3011908 3011954 3012105 3012106 3002766 3011880 Lakshminarayanan K G Santosh Kumar V Arul Senrayan Sasikumar Shanmugam Shobana Kaliyappan Muthu Chitra Mohan Vinay Kumar Reddy R Chennai Chennai Chennai Chennai Chennai Chennai Bangalore 3 3 3 3 3 3 3 3011881 3012058 3012061 3012070 Soyeesh Mottammal Sunita M Goudar Moncy Mathai Shruthi Venkateshappa Bangalore Bangalore Bangalore Bangalore 3 3 3 3 3012178 3012179 Motati Purnachandra Reddy Karthik Natarajan Bangalore Bangalore 3 3 3012180 Sumit Kumar Gupta Bangalore 3 3012181 Prachi Raushan Item Processing Amex Prepaid Regulus-Mumbai Amex CSI RC Amex CSI RC Technology Item Processing Training RIM Open Test Solution QA OPF-PNC OPF-Ned Bank OPF-Comerica - CBG Rewrite OPF-CommerzBank OPF-Credit Suisse SIC EMEA Projects EMEA Projects Channel solutions RFC release, Change, Deploy and Service Delivery RFC Release, Change, Deploy and Service Delivery Risk Development Prepaid Solution -QA Prepaid -Dev Harris Bank IST Switch Professional Services Profile North America Group (PS) EBS - TP & Xpress PS EBS - TP & Xpress PS ING Vysya Profile North America Group Paynet Profile North America Group Profile North America Group EBS - TP & Xpress PS Years Completed 3 3 3 3 3 3 3 3 3 3 3 3 3 Bangalore 3 12 3012226 Naveen Kumar M P 3005084 3005158 3005185 3005181 1012450 1011288 1011203 1013398 1011029 3005018 3005019 3005020 3005054 3005076 Mehta, Vishal Khan, Ravish Jadhav, Satish Kamble, Santosh Laxman Machivle, Ajit Ramesh Dey, Kaushik Kanti D Souza, Otis Raza, Meher Chandiwale, Kiran Kanakasabapathy Muthusamy Nagarjuna Reddy Pandra Senthilkumar Ramasamy Subbaiyan Satya Sudheer Singeetham Amar Arun Sathe 3005077 3005091 Neeraj Kumar Nagamani Kallakuri 3005093 Syed Musthafa Ahamathali 3005192 Bharathi Doddla 3005191 Balagurunathan Velayutham 3005189 3005203 Venkateswarlu Sadda Jagadeesh Kumar Vajravelu 3005171 3005074 e1042882 e1042898 e1042894 e1042888 e1042868 e1042773 Mangali Padmavathi Shaik Azeem H Pillejera, Cheerdan Rosales Fernando, Alvin Ryan San Jose Baltazar, Francisco Polo Devaras, Lourdes Gatchalian Sanvictores, Anne Charlene Sartorio, Allan Dayag e1042774 3004999 3005000 3005047 3005048 3005059 3005080 3005094 3005130 3005131 Antonio, Josefina Arlene Tena Sowmya Selvaraj Sudha Veluchamy Vinoth Victor JP Vivek Thirumoorthy Vijay Senthil Vasudevan Kannan Abdus Salam K Anitha G Prabu Somasundaram Venkateswara Rao R Remote Infrastructure Management RIM GCS - Dec Sol - B2B Inquiry Regulus-Mumbai Regulus-Mumbai BPO: Accounts Payable Amex CSI RC O2 - Mumbai Amex Prepaid Advanced Solutions Advanced Solutions Advanced Solutions Advanced Solutions Profile North America Group EMEA Banking Services Profile North America Group Profile North America Group Profile North America Group Profile North America Group TP Core Product Group Profile North America Group Enterprise Architecture Tuscaloosa AS Captive Phil - RIM AS Captive Phil - RIM AS Captive Phil - RIM AS Captive Phil - RIM AS Captive Phil - Manila BPO Voice 3P Phil - Amex Prepaid AS Captive Phil - Manila Prepaid -Dev EMEA Projects Information Security ITSD IST Switch EMEA - Kordoba EMEA Projects IST GUI Risk Development Bangalore 3 Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Bangalore Bangalore Bangalore Bangalore Bangalore 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Bangalore Bangalore 5 5 Bangalore 5 Bangalore 5 Bangalore 5 Bangalore Bangalore 5 5 Bangalore Bangalore Philippines Philippines Philippines Philippines Philippines Philippines 5 5 5 5 5 5 5 5 Philippines Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai 5 5 5 5 5 5 5 5 5 5 13 3005170 3005172 3005017 3005152 3018937 3018902 3018655 3005049 e1002277 e1002520 e1002284 1011639 1013000 3000489 Venkata Satyam Ponnana Saravanakumar M Jayalakshmi Ravichandar Arunkumar Chinnaiyan Susanta Kumar Satapathy Sumit Tripathi Anjum Singh katiyar Sudhir Kumar Kantiwal Satyabrata Acharya Deepak Malhotra Abhijit Agnihotri Viju Varghese George P Balamurugan Satyanarayana Reddy Bommana IST Switch Card Base QA EMEA Projects TD Bank PDI-Workforce System II QMS Project and Support BHN - OPERATIONS ePayments - EPP Marketlive LPS LPS Implementation Services IBM Mainframe QA Fraud Development Chennai Chennai Chennai Chennai Noida Noida Noida Mohali Mohali Mohali Mohali Chennai Chennai Chennai 5 5 5 5 5 5 5 5 10 10 10 10 15 15 Learning Opportunities Learning Opportunities at FIS C2PI Training on “The Seven Habits of Highly Effective People”, a two day training program was conducted by Franklin Covey covering 16 hours in 2 days. Employees under managerial path and leadership team were covered under this training. Overall 2 batches were conducted. Franklin Covey is the global consulting and training leader in the areas of leadership training, individual effectiveness, strategy execution etc. and is listed on the New York Stock Exchange with a presence in all 6 continents and 155 countries. Their training content, style and methodology is designed, developed and validated by global experts like Ram Charan, Jim Collins, Fred Reichheld, Clayton Christensen, Stephen M.R Covey, Hyrum Smith, Sean Covey, Jack Welch, Mahan Khalsa and Dr. Stephen R. Covey to name a few and reputed global universities. The training program is based on the book by the same name written by Shephen Covey and which outlines an approach to being effective in attaining goals by aligning oneself to what he calls "true north" principles of a character ethic that he presents as universal and timeless. 14 FIS Gives Back Post Flood Assistance and Vaccination – Chennai Flood Relief efforts at Chennai continued into the month of January and sanitary items and TT vaccinations were given to intellectually challenged children from Hope Public Charitable trust; Household and stationery items were given to children from Maega Trust . We take this opportunity to applaud Aamir Ansari who is a Trainer Team Coach working for Tesco Mobile for his unselfish act in helping someone needy. Over and Above the Call of Duty - Gurgaon On the night of 30th January, Amir who lives at Palam, New Delhi, left his house at about 9pm to have a cup of tea. He noticed an old man lying on the road, shivering in the biting cold. A couple of young men were abusing him and trying to shoo him away. Initially, Amir thought that the man was drunk and was creating a nuisance and therefore the others wanted him to go away. But on looking more closely he realized that one of the young men was a food cart vendor and wanted him to leave since he felt that the old man’s presence acted as a deterrent for his customers and therefore was affecting his business. Suddenly the vendor threw a bucket of cold water at the old man and the old man started shivering uncontrollably and cried out in pain! Amir intervened at this point and stopped the vendor. He tried speaking to the old man to find out who the old man was and where he lived, about his family, etc. But the old man only kept repeating “Bahut maara hai mujhe” (they have beaten me mercilessly) and this was evident from his bruises. Aamir felt moved by the pain of the old man and wanted to help him. He tried calling a PCR, the ambulance, an NGO he could find on Google… anyone who could help him. But no help was forthcoming. After about an hour of making frantic phone calls, he managed to get in touch with a PCR, only to hear that they would only drop the old man to the nearest hospital and nothing else. Aamir wasn’t happy with this arrangement because he wasn’t sure of the care the poor man would get at a government hospital when there was no one to support him. So he continued looking for other options and finally someone informed Amir about the Delhi Urban Shelter Improvement Board. He uploaded a picture of the injured old man on their App and within a few minutes he got a call from them asking about his whereabouts so that they could send some help! It took an hour for them to arrive and Amir refused to leave the man alone till he wasn’t sure the man was in safe hands. Only when he knew the man was in safe hands did he return home, happy that he was able to make a difference in the life of the old helpless man! In our daily lives we all see so many poor and homeless adults and children but rarely do we even stop to think of their plight, forget about stopping to help them. But such selfless acts of kindness reaffirm our faith in humanity. Amir has truly lived the FIS value of giving back to society. Amir participates actively in all FIS CSR events and is also a member of the newly formed Team FIS – Social Consciousness. Amir, we salute your spirit! 15 CAPCO Corner APT Graduation Ceremony: The last lot of APT 3 batch graduated this month adding to the number of senior employees at Capco. The culmination of a journey of 18 months from Associates to Consultants was a proud and happy moment not just for the participants but the organization at large. With this we are even more convinced about the future of the organization and are confident about the growth of the company We wish all the participants the very best in all their future endeavors. Capco 5 Year Milestone Awards Name Senthil Kumar Gaurav Sharma Anil Kumar Jetti Senthil Kumar DOJ CAPCO 17-Jan-16 19-Jan-16 31-Jan-16 Gaurav Sharma Anil Kumar Jetti 16 GROW TRANSFER: