Moving pictures are ubiquitous in modern media. They are part of
Transcription
Moving pictures are ubiquitous in modern media. They are part of
CONTENT MOVING IMAGES THE EVOLUTION OF MOVING PICTURES Moving pictures are ubiquitous in modern media. They are part of our culture, part of the way we communicate and have the power to linger long in our memories. But how have moving images evolved? And what lies ahead in the future? By MediaCom Germany Illustrations by Ciara Phelan 24 MEDIACOM | BLINK #2 BLINK #2 | MEDIACOM 25 CONTENT MOVING IMAGES The evolution of the moving picture is a global success story. Today, the world speaks about cinema, TV and video as the most natural of things. Big movies such as Tron Legacy excite audiences around the world. Commercials have become an inherent part of our (pop) culture. Computer games use sequences of moving pictures as a matter of course, and smart phones have turned into small TV sets. material is uploaded to YouTube and the amount of new content on the site in 60 days outweighs the number of hours that the three largest US networks (ABC, CBS and NBC) have produced in 60 years. On top of that, YouTube itself is viewed more than two billion times a day. In the 19th century, however, at the These figures prove one thing: moving beginning of the evolution of the moving image, even the developers of this new technology were sceptical about its future and success: pictures/videos have become an integral part of our communication culture. But as we travel on a journey into the universe of the moving picture, we need to consider the following questions: “The cinema is an invention without a future,” stated Louis Lumière, one of the earliest film makers. Like many predictions, Lumière’s was quickly proven to be inaccurate. Since the dawn of the first movie theatres, moving pictures have captivated and excited. From the movie theatres to living rooms, offices to smart phones, moving pictures can be found all around us. MORE THAN WE CAN EVER SEE n the 21st century, the appeal of moving pictures has continued to increase. Every minute, 24 hours of new video •What are the milestones in the evolution of the moving picture? •Why are consumers so fascinated by moving pictures? •What opportunities and challenges does video give brands and advertisers? •Where will the next steps of this evolution take us? EVOLUTION LANDSCAPE 26 1880 KAISERPANORAMA IN WIEN MEDIACOM | BLINK #2 1895 CINEMA For the first 125 years, moving pictures reached their audience in a similar way to radio broadcasts. As there were only a limited number of distributors/broadcasters, it was easier for them to reach large audiences with their messages. One of the first inventions to take advantage of these opportunities was the Kaiserpanorama, launched at the end of the 19th century. It was a popular mass medium, which allowed up to 25 people to see a stereoscopic series of images at the same time. The next step in the evolution came around 1895, when cinema brought photography to life. At this time, nobody could predict the evolution of television, which took moving pictures into billions of households. First presented at the radio show in Berlin in 1928, it wasn’t until the 1950s that TV became a successful mass medium. However, it was as early as 1940 that the first TV commercial aired in the US. Watch company Bulova paid US$9 for a 20-second spot which showed the picture of a watch on a map of the WHAT ARE THE MILESTONES IN THE EVOLUTION OF THE MOVING PICTURE? Whilst the history of painting dates back many thousands of years, photography 125 YEARS OF BROADCASTING PRODUCERS WORLD: ONE TO MANY has only been around since 1840, with moving pictures evolving only over the last 130 years. 6 YEARS OF CO-CREATION REVOLUTION PROSUMERS WORLD: MANY TO MANY 1940 BERLINER TV PREMIERE 1940 2005 FIRST TV ADVERTISING (BULOWA WATCHES AND JEWELLERY) USER GENERATED CONTENT UPLOADS ON INTERNET UM 1930 EINFUHRUNG ERSTER (FIRST YOUTUBE VIDEO “ME AT THE ZOO”) VIDEOS GOES PERSONAL VIDEOS GOES PERSONAL THINKING FACTS REASON LANGUAGE MEMORY ANSWERS ASSOCIATIONS MINDS EMOTIONS MOTIVATIONS It is decisive for the success of communication to reach the autopilot US, accompanied by a voice over stating “America runs on Bulova time.” It was the beginning of a very unique and long success story that remained unparalleled until the dawn of the internet. In the last six years we have seen a new development in the evolution of moving pictures, with the launch of video portals such as YouTube. These portals allow consumers to produce, distribute and interact with videos in ways that have never been seen before. We are slowly beginning to understand the impact that this fundamental change in distribution structure has had. WHY ARE CONSUMERS SO FASCINATED BY MOVING PICTURES? Today’s consumers are bombarded with a new brand messages every 15 seconds. They come via more channels than ever before. The consumer’s brain can however only process a fraction of this information, so the goal for advertisers is to close the gap between information overload and processing capacity in people’s brains. MOVING PICTURES ADDRESS THE AUTOPILOT In most countries, the FMCG market is oversaturated, meaning brands have to work harder to ensure that they are anchored clearly in potential consumers’ minds. Nowadays, the product-related USP (Unique Selling Proposition) According to neuroscientists, our brain has two centres that are relevant for product communication: the so-called “pilot” and “autopilot”. For communications to speak to the consumer successfully, they have to reach the consumer’s autopilot. Rational thinking, the consideration doesn’t help to differentiate a product in a sustainable way that much. Many products do not differ in their basic characteristics: all detergents wash clothes and all toothpastes clean teeth… what’s key for successful brands is the perceived brand value a consumer has: what makes this detergent unique in the consumer’s eyes? Promotional communications have to be able to answer this question and position the brand in a way that adds value in the world of the consumer. Often, a good 30-second spot can do more to reach that goal than other forms of advertising: the abstract brand values of emotional characteristics can only be explained via TV. of facts and usage of language happen in the conscious pilot, while the larger part of our brain, the autopilot, focuses on emotions, associations, memories, attitudes and basic motivations so that it can quickly act in a “correct” way. Many decisions are made unconsciously or “implicitly” in our brain’s autopilot. And it is that part of our brain that is responsible for 90% of all final decisions for or against a brand. This small exercise will help you discover the extent to which the autopilot and its implicit processes influence our actions. BLINK #2 | MEDIACOM 27 CONTENT MOVING IMAGES RECIPROCATION CAN MAKE US THANK THE SENDER FOR A WELL TOLD STORY - BY BUYING THE BRAND EXERCISE: MOVING PICTURES – TELLING STORIES Read out the table loud – only the colour of the words (implicit) not the words themselves (explicit). Who wins, the implicit autopilot or the explicit pilot? What’s your favourite TV spot? Think about it… What makes this spot special? How can a 20-30 seconds movie get into your memory in a way that you not only like to think about it, but that you probably also tell your friends about it? YELLOW YELLOW BLUE BLUE YELLOW GREEN GREEN GREEN RED YELLOW GREEN WHITE YELLOW BLUE RED BLACK RED RED YELLOW BLUE RED BLUE RED GREEN RED Normally, the implicit and explicit system harmonise well with each other. This example shows you how important the implicit system is and how it can overcome to the explicit perception. Neuromarketing experts have identified four different codes that can be used to reach the autopilot: 1. Symbolic codes (protagonists of advertising, brand logos etc.) 2. Linguistic codes (characteristics of language in ads) 3. Sensory codes (colours, forms, sounds etc) 4. Episodic codes (the stories) The stories and their orchestration as a picture story provide a frame, which facilitates our interpretation of what’s happening, and that way provide us with a feeling of security. WHAT OPPORTUNITIES AND CHALLENGES DO VIDEO SPOTS GIVE BRANDS AND ADVERTISERS? These four different elements show the strength of advertising with moving pictures: unlike all other forms of advertising, video allows brands to connect all four codes. Moving pictures use all It is very natural for humans to get good feelings from things that are familiar and recognisable. German Marketing professor Franz-Rudolf Esch speaks of “Mental convenience against consumer confusion”. The apparent registration/understanding of a fact makes people take “advertising as information”, and therefore the consumer doesn’t feel any conflict when it comes four codes to get the brand image into the autopilot. to making a decision. SYMBOL 28 It’s very simple: it has an impressive story. No matter if it is funny or sad, slow or quick, with lots of dialogue or just images with music. What’s important is the story behind it. Stories not only connect information and emotions in a unique way, they also reduce complexity. The phrase “a picture tells more than a thousand words” refers to the fact that (moving) pictures can activate our autopilot much faster than any other form of communication. MEDIACOM | BLINK #2 STORY SENSOR SPEECH If we easily understand the story of a commercial, the “advertising” (which we tend to resist) transforms into “product information” (which is readily taken in). Moving images are the easiest way to make a story understandable, because they can make use of episodic codes. Moving images can also be thanked for the ability to create good feelings of mental convenience with the ability to even make the receiver feel obligated to give a favour in return for the message. This effect, called reciprocation, can make us thank the sender for a well-told story – by buying the brand! A spot for Canal+ which can be seen on [http://www.youtube.com/watch?v=PWcc2hCwsWM] shows how the power of stories can be used. Or use this 2D barcode MOVING PICTURES & MOOD MANAGEMENT: IT’S ALL A QUESTION OF MOOD The media also delivers what can be called ‘mood management’. Cinema is typically an escapism medium that takes the viewer on a two-hour journey away from their own lives. A 30-second TV spot shares this ability to take the audience into another world. Even online, a cleverly executed 10 second pre-roll or homepage takeover has the ability to tell a story that takes the audience into an exciting, entertaining world, if only for a very short time. By using moving pictures, it is possible to actively improve consumers’ moods. Depending on the content, two strong archaic user motives can be served: social downward and social upward comparison. If the consumer is presented with a world in which the protagonist is worse off – because they use the “wrong” brand, for example – the consumer is left feeling better because they don’t have to repeat that error. This is a theme often used by detergents, because the failure of using the wrong product can be clearly shown. If the audience is presented with a dream world - attainable or not - it is an “upward comparison”. It will still generate a positive mood because of the potential to be part of that dream world. This comparison is popular with FMCG luxury products such as chocolates or champagne and high involvement products such as cars. CO CREATION IS KING “In the future, everyone will be world-famous for 15 minutes“ – Andy Warhol What Andy Warhol anticipated in 1968 is more real now than ever before. The decisive game changer was the introduction and rapid expansion of the internet. Offerings such as video portal YouTube - where video content worth 46.2 years in total is being watched every day - and other social networks such as Facebook have structurally changed how we consume moving pictures. And this content does not have to be ready for an Oscar in order to become famous for a few minutes. What is still important, however, is the story and the authenticity. Alongside the web, which offers the infrastructure for sharing multimedia content, devices like flip cams and mobile phones with cameras allow for the uncomplicated production of videos that are still high quality. Today, everyone can be a producer, director and actor all in one. The YouTube channels with most subscribers are currently administered by private individuals. High quality and entertaining movies can be created relatively simply. NigaHiga, the publisher of the YouTube channel with most subscribers – more than three million – is a good example. What would – at the most - have been shown to friends on a Hi8 video 10 years ago has already reached more than 8 million people. In total, the contents of this page have been viewed over 660 million times! The scientific basics of mood management, perceived value, mental convenience and implicit autopilot, all back up a very important finding: The brand that entertains wins (us as customers)! This principle has successfully evolved from a one-to-many into a many-to-many world in recent years. At the same time, this world also means new challenges for brands and their communications with their customers. NigaHiga is a private YouTube channel with more than 3 million subscribers BLINK #2 | MEDIACOM 29 CONTENT MOVING IMAGES MAKING A QUICK ESCAPE INTO ANOTHER WORLD FULL OF IMAGES IS BECOMING A MAINSTREAM ACTIVITY Since 2010, YouTube has become an integral part of online campaigns with the site offering much more than pre-rolls. Decisively, people are more inclined to believe messages when they are sent by friends as opposed to by the brand itself. These messages are also considered more relevant as well. “People understand brand communica- - and more than 30,000 smart phone users (iPhone and Android) used the free “voice apps” which allowed people to record the song. Following the high reach teaser on TV, the website of Deutsche Telekom received 13,000 uploads from all over Germany. Afterwards, Thomas D compiled all of the recordings to produce a new remix of the song. Uploaded video tion. But they really trust their friends’ brand experiences.” material was used to produce more TV spots for the campaign – which made many participants famous for a few seconds, if not for 15 minutes. CO-CREATION INCREASE CREDIBILITY A successful example of how consumer co-creation can help a brand’s message can be seen in a recent commercial for Deutsche Telekom. For the commercial, the German telecoms company recruited Thomas D, a well-known rapper from German band Die Fantastischen Vier, to help them create the largest online choir of all time. In the TV spot, the rap star reached out to the nation, encouraging viewers to log on to a special website and record a version of “7 Seconds“ by Youssou N’Dour and Neneh Cherry. This example shows a mixture of broadcasting and co-creation. In the first phase, the critical mass was addressed via a well-established TV channel and then, in phase two, consumers were asked to participate online in Thomas D’s remix. The third phase involved using this user-generated content to create a new TV ad. This intelligent mixture of moving pictures in classic and digital media successfully promoted the brand’s message “Life is for sharing”. As a result, 1.3 million people visited the online platforms (Facebook and landing The Deutsche Telekom example shows how reach and involvement can be combined. New digital advertising material page) - generating 6.7 million page views even takes the next step: by personalising SOCIAL MEDIA CAMPAIGN TO INVOLVE INTERESTED TARGET GROUP REUSE OF CONTENT IN TV TO INTEGRATE PARTICIPANTS ON A BROADCASTING PLATFORM MEDIACOM | BLINK #2 The success of the concept lies in the fact that the publisher defines a frame as regards to content and form and the consumer is asked to contribute within this frame. By integrating his or her photo, name and peer group, the consumer becomes the co-director of the story and feels proud of his/her achievement as a publisher. This makes him communicate the results independently among friends, effectively distributing the brand message to more and more people. Ideally, these will be people who, in return, will like the content and chose to distribute it themselves. These involved users can help brands deliver content to specific target group, easily and efficiently. 1.000.000,0 900.000,0 800.000,0 700.000,0 600.000,0 500.000,0 400.000,0 300.000,0 200.000,0 100.000,0 - OTHER OS WINDOWS PHONE IOS RIM ANDROID SYMBRIAN Source: Gartner 2010 2009 30 Personalised videos have existed for a few years. The technology behind it is being improved constantly so that it’s really easy today to integrate your own photos or those of your friends, e.g. via Facebook Connect. FORECAST: MOBILE COMMUNICATIONS DEVICE OPEN OS SALES TO END USERS BY OS (THOUSANDS OF UNITS) DEUTSCHE TELEKOM - CO-CREATION USED SUCCESSFULLY IN ADVERTISING TV COPY TO GAIN HIGH REACH video, consumers are encouraged to forward videos even more. 2010 2011 2014 Personalized videos can create increased distribution WHERE WILL THE EVOLUTION TAKE US? Market research company Gartner estimates that the number of smart phones will increase by 325% by 2014. Sophisticated handsets ensure that video is a constant companion - 24 hours a day, seven days a week. Imagine a typical situation in a subway. You will probably see various people typing short messages on their mobile phones, maybe listening to music via their iPhones or watching vodcasts on their smartphones. The use of a mobile device in situations where you would traditionally have New tablet devices will boost mobile consumption of video to yet new levels. In 2010, more than 17 million tablets were sold globally. Apple’s iPad was the pathfinder for this exciting development, with a market share of over 87%. had to wait for something has become habitual. The following visual shows that the usage of video content has the largest growth. Making a quick escape into another world full of images is becoming a mainstream activity. The ubiquitous availability of moving images is more than just hype. Entertainment will always be available with these mobile devices, be it as games, movies or short videos via platforms like YouTube. Even the traditional telephone call is now enriched by video. Apple’s Facetime application and cameras that are built into these smart phones allow for the production and distribution of videos on the go. The ad industry will have to understand how ad messages and brand benefits can be integrated into this intelligent form On tablets and other mobile devices it’s not just ‘lean-back’ entertainment that people use. This is complemented by active ‘lean-forward’ entertainment. The usage of tablets builds on learned cultural techniques – such as print (turning pages instead of scrolling) – and enriches them with moving images. By using touchscreens, the recipient can engage with what’s happening in the video and can become part of the story. Watch the example of the Volkswagen magazine DAS: http://www.youtube.com/ watch?v=z7cx3WCsiow to see how these of dialog. can be used in advertising. Mobile video consumption is reaching a new level ESCAPE TO AN ENHANCED REALITY The best stories are those that happen to us. By using a mobile phone camera and a software programme (such as Layar, Junaio, Wikitude etc.), Augmented Reality can enhance real environments with digital content and form new stories told in moving images. The contents of these services are completely geared to the location of the user and therefore offer not only locationbased services but also location-based advertising (delivery of ads right next to a POS). Location tracking helps guarantee that ads are delivered at timely moments in a user’s journey, at times when they might be truly receptive. Moreover, these ads might attract consumer interest by surprising them with moment of creativity, perhaps in the form of a short sequence with moving images. Ultimately, Augmented Reality can tap into one of the dominant character traits that we all share as human beings: curiosity. Augmented reality can form new stories BLINK #2 | MEDIACOM 31 ILLUSTRATION CIARA PHELAN CONTENT MOVING IMAGES 32 MEDIACOM | BLINK #2 (Le Bar Guide, Stella Artois) WHEREVER YOU ARE, THERE’S A STORY Brands have already started using these new possibilities. On one hand, they invite consumers into the brand world and to let them experience stories to exchange with their friends, on the other they help activate the consumer to show him the way to the product. Brand communications need to adapt to mobile phones as this medium offers unique challenges. Mobile is one of the few media channels that can be both intimate and public at the same time, allowing for private text messaging and live broadcasting. But as we are only just beginning to explore these new opportunities, we need to keep learning to ensure the continued growth of broadcasting, interaction and co-creation on the mobile device. OUTLOOK: NEVER-ENDING STORY OR BIG HYPE? perspectives: technology, consumer psychology and effectiveness research. Doing to Our Brains, Nicholas Carr critically challenges the influence of “new” 1) Technology Augmented Reality and mobile phones offer new technical opportunities for moving pictures and provide unique story-telling techniques and ways to get consumers involved. Quite how moving pictures will succeed on these devices is as yet unclear, and will only be discovered by trial and error. To help, agencies and brands need to create cases that demonstrate successful communication techniques. media on our brains. Using internet-based media makes us faster at processing information but also more superficial when it comes to handling it. Studies on ads with moving images on the internet prove that pre-roll ads are most effective when they are 8-15 seconds long. Intelligent market research tools need to help make the creation and placements of these ads efficient. Research tools such as eye tracking help to measure the efficiency of ads with moving images and need to be involved in the process of creating ads at an earlier stage. Another major trend is 3D: 3D technology has jumped into the lives of children with the launch of Nintendo’s 3DS console, although it still remains to be seen if the 3D technology will provide even better access to consumers’ autopilots for moving pictures. 2) Consumer psychology New technological developments mean new opportunities to involve consumers. However, it is important to consider how much active lean-forward engagement consumers can bear on a permanent basis before a longing for passive leanback engagement develops. Some brands have already had good experiences with co-creation offers (www.mymagnum.com placed the consumer as the protagonist of a Hollywood-like commercial) and paved the way for more user-generated video content. Eyetracking-Heatmap of a Commercial for the company RWE shows a strong focus on the brand logo on the left side and also a strong awareness of the actor, who is well-known in Germany. Eyetracking-Heatmap of a Commercial for the Company „RWE“ (see on the left side a strong focus on the brand logo and also a strong awareness for the actor, who is well-known in Germany) CONCLUSION: Video is a silver bullet into the minds of When we think about the future of moving images, we can be pretty sure that they will remain fascinating for another 130 years. Moving pictures are all around us and have entered landmark ad spaces in big cities, shop windows and on our mobile devices. They accompany us everywhere in our daily lives. The success of moving images and our cultural affection for ad spots tells us that video provides a powerful way of influencing consumers. On the other hand, the success of Hulu and other platforms demonstrate that involvement still hinges around one thing: Video on Demand – content that users can receive whenever they want it. Brands should not over tighten the screw of interactivity. Instead they should remember that one the biggest strengths of moving images is their ability to reduce complexity and increase the good feelings that consumers feel when someone else explains how the world is working. The future of moving pictures can be looked at from three different 3) Effectiveness research In The Shallows: What the Internet Is consumers. Video uses all four elements to reach people’s autopilots and to generate a mental convenience for the consumer. Good video advertising is seen less as advertising and more as a rousing story. Innovative research tools will help us analyse many new opportunities from augmented reality to mobile video in order to deliver such ads with a maximum efficiency and effectiveness. Bright prospects for brands lead to bright prospects for consumers. BLINK #2 | MEDIACOM 33 CONTENT MOVING IMAGES MOVING IMAGES QUICK READER WHAT ARE THE MILE STONES IN THE EVOLUTION OF MOVING PICTURES? The evolution of moving images, which started 130 years ago, is happening faster than ever. Having started as an attraction in amusement parks, moving images soon found their way into cinemas and from there into our living rooms. With the launch of internet and the new opportunities of distribution, production and interaction that follow, a new chapter was opened in the history of the moving image. WHY ARE THE CONSUMERS FASCINATED BY MOVING PICTURE? Every day, consumers are faced with lots of information and are forced to make lots of decisions. This information overload makes consumers use implicit knowledge when they need to make decisions. A perceived brand value is often more important than the USP of a product and can be conveyed to consumers via video and the stories they tell. WHAT OPPORTUNITIES AND CHALLENGES DOES VIDEO GIVE BRANDS AND ADVERTISERS? Moving images can manage moods: consumers’ moods can be influenced by communicating social downward and upward comparisons. New media offers the chance to actively involve consumers in the creation of video. This kind of co-creation increases the credibility of a brand’s message and potential for it to be forwarded. Brands can create a framework that increases consumer involvement and guides creativity in a preferred way. WHERE WILL THE EVOLUTION TAKE US? Mobile will be a strong driver in spread of moving images, as video will be available everywhere and at any time – on demand. At the same time, new opportunities for usage and control offer new opportunities to interact. While it is possible to generate eye-catching wow effects at the moment, one must not forget that mobile is the most intimate of all media and that advertisers must continue to communicate in an adequate way. http://mashable.com/2010/12/09/innovative-viral-videos-2010/ 34 MEDIACOM | BLINK #2 BLINK #2 | MEDIACOM 35 ILLUSTRATION CIARA PHELAN