- The Business : The Independent Magazine for Dorset

THEBUSINESS
T H E I N D E P E N D E N T MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY
No. 141 APRIL 2010
Established 1994
For the latest news visit the new website at www.bizmag.co.uk
people on the move
Keeping it R.E.A.L.
Landing the Job
Growing Role
www.realpeoplehr.com • Tel: 0845 094 6242
The New Forest Agricultural Show
Society has elected The Right
Reverend Michael Scott-Joynt to
be President for 2010. The New
Forest & Hampshire County Show
will be held 27th-29th July.
...for assistance with getting the paperwork right
when you have PEOPLE ON THE MOVE
Team Player
New Promotion
RSM Tenon has promoted Sally
Sidaway to Associate Director
within its medical services division.
Cool Move
Local businessman, Martin Stewart
of Stewarts GardenLands in
Dorset, has become Chairman of
the Garden Centre Association.
Chris Horn has been appointed to
the rural land management team
of rural property specialists BCM.
Sophie’s Choice
Golden Girl
Clare Walsh and Victor Gibson
Jon Coole has joined AquaCare as
its new Accountant.
The Golden Acres group of Dorset
and Hampshire garden centres
has appointed Emma Green into
its new role of group plant area
co-ordinator.
Matt and Pete in training
Two friends are scheduled to
climb Mount Everest in memory
of their friend and comrade,
John Thornton, a Royal Marines
Officer who was tragically killed
in Afghanistan 18 months ago.
Matt Snook and Pete Sunnucks
are scheduled to climb the risky
North Ridge in May 2010 and
aim to raise £100,000, to be split
between two charities, Help for
Heroes and the John Thornton
Young Achievers Foundation.
They are looking for 10 companies
to donate £2,000 each to sponsor
the climb.
To support the forthcoming
challenge, no matter how large or
small the donation, visit
www.justgiving.co.uk/everestforheroes
Kiwi Design has announced the
appointment of Sophie Cort who
has recently joined the firm as
Business Development Manager.
MENSWEAR, RETAIL AND FORMAL HIRE, SPECIAL OCCASIONs, WEDDINGs
Local business woman Helen
Stacey, formerly a founding
director of Smart Group
Recruitment Solutions, has joined
Team Recruitment Solutions as
Head of Operations and Business
Development. Helen, who has 22
years experience within the local
recruitment industry, is responsible
for the development of the Poole
and Chichester offices.
Summit Special
Agency Talk
GIBB MENSWEAR
R.E.A.L. People Solutions is
delighted to welcome Rachel
Rendell, previously the HR and
Training Manager at Smart
Recruitment, to the team. Rachel
graduated from Southampton
University in 1996 with a BA (Hons)
in Human Resource Management
and comes with a wealth of
commercial HR and training
experience.
New Forest
President
London Calling
Professor Paul Curran, currently
Vice-Chancellor of Bournemouth
University, has been appointed as
the next Vice-Chancellor of City
University London. He will take up
his appointment in August 2010.
Digital design agency Redweb has
strengthened its management
team with the appointment of
Victor Gibson as Client Director
and Clare Walsh as Head of Project
Management.
Contents
Special Feature
Protecting the Environment
See page 30
2 people on the move 4 business news
12 finance matters - HMRC Name & Shame
14 eating out
15 expert advice
16 techno times - Businesses Don’t Care About IT Reuse
18 special feature - Communications
21 law lines - Spring Clean Sickness Procedures
24 print & design - Global Refurbishes Expanding Studio
29 training update
30 protecting the environment - Fuel for Thought
33 network news - Invitation to Carrington City
34 manufacturing & engineering
35 property & development - Check Your Lease
36 vehicle view
Mail your
leaflet with this
magazine
for
£250 + VAT
(A4 Flyer)
Based on a physical weight of
10 grammes or under.
Other prices/weights available
on request.
Call
01425 471500
or e-mail
mail@bizmag.co.uk
Editor: Gill Bevis
Tel: 01425 471500
Fax:01425 475600
E-mail: mail@bizmag.co.uk
Website: www.bizmag.co.uk
Published by
The Business (Dorset) Ltd
9 Gainsborough Road,
Ashley Heath, Ringwood BH24 2HY
01202 425705
176 Seabourne Road,
Southbourne BH5 2JB
01425 472643
5 Market Place,
Ringwood BH24 1AN
The Business magazine is mailed free-of-charge to named business people within Dorset, West Hampshire
and South Wiltshire. Recipients are occasionally contacted to maintain correct mailing details and to
provide information regarding special features. Contact us if you would like to receive the magazine or
have your name removed from the mailing list on 01425 471500.
Opinions expressed within this publication are those of the contributors and not necessarily of the publisher. Every effort
is made to ensure the accuracy of the contents of The Business, but legal responsibility cannot be accepted for errors,
omissions or misleading statements. The Business is fully protected by copyright. Nothing contained within this magazine
may be reprinted or reproduced in whole or in part without the written permission of the publisher.
Business
April 2010
2010 April
The
The
© The Business (Dorset) Ltd 2010
All rights reserved
ISSN 1354-3806
Business business news
business news
sponsored by:
Passengers Enjoy New Terminal Bournemouth Airport
The Secret of Success is not to be a Secret
Tel 01202 874079 • gareth@wordcaster.net
April Launch for High Energy
The record-breaking Bournemouth Air Festival was sensationally
launched recently at the Odeon cinema, in Bournemouth. Attended by
local business people and with members of the Royal Navy and the
Royal Air Force, the launch was the exclusive chance for guests to find
out what can be expected at this summer’s most anticipated event.
From 19th-22nd August, holiday makers, residents and day visitors
will be encouraged to stay longer and see more of the UK’s leading
resort – with more great aircraft planned, new additions to the Night Air
evening programme and increased support from the Armed Forces.
Ready to demonstrate their capabilities both out at sea and onshore,
the Royal Navy is set to be bigger and better. Royal Marine Reserve and
Royal Marine Commando Display Team will be mounting an amphibious
assault on the beach, RFA Largs Bay and HMS Bangor (open to visitors)
will be in the bay and onshore at the Royal Navy village, there will be
more kit, more activity, more music and more people.
In the skies the Royal Navy Black Cat Helicopter Team, lead by the
first female leader Lt Becky Frater, will be impressing the crowds.
The much anticipated Red Arrows will be making three displays at the
provisional times of 4.30pm on Friday, 12noon on Saturday and 4pm
Sunday. The world-renowned team, this year with their first female pilot
Flt Lt Kirsty Moore, will be joined in the display programme by the heart
pounding Eurofighter Typhoon, Battle of Britain Memorial Flight which
this year celebrates its 70th anniversary, Hawk jet, Tucano and Tutor all
ready to take to the skies.
Air Festival Director Jon Weaver said, ‘Last year we were bigger and
better, but 2010 will see so much more happening to the festival itself
– from greater military support to the technological advances and the
new patrons scheme launched to get business involved and supporting
the Festival. We are certainly taking the UK’s biggest free aviation
event to new levels of interaction and visitor experience.’
Win £5,000 to Help
Your Business Grow
The
Bibby Financial Services, the specialist factoring and invoice
discounting provider, is offering a £5,000 cash prize as part of its
efforts to support businesses across the UK.
The prize draw, into which any small and medium sized business
from across the UK can enter, is supported by an ongoing campaign
to better understand the needs of businesses. Entrants are asked to
complete six short questions concerning topics such as international
trade, reviewing finance and business growth.
Firms can apply for the draw through the Bibby Financial Services
website: www.bibbyfinancialservices.com
Business
Sunseeker Charters
has expanded its
fleet with the brand
new Sunseeker 88
Yacht ‘High Energy’.
Launching in April,
this 90 ft vessel will
be the largest vessel
of its kind available
to charter in the UK.
Based in Ocean Village
Marina, Southampton,
‘High Energy’ will be
perfectly positioned for corporate entertainment days on the Solent,
long weekends exploring the Jurassic coast, or extended cruising to the
Channel Islands and beyond.
Visit www.sunseekercharters.net
Rob Goldsmith
Following 18
months of
working around
the clock and
an investment
worth £45m.
Bournemouth
Airport’s passengers can now get into holiday
mode as soon as they walk through the new
look departures terminal.
The terminal redevelopment has seen the
size of the departures building double in size,
and the amount of catering and retail space
tripled. Passengers can now enjoy shopping in
the World Duty Free area where they can buy
anything from perfumes, wines and spirits to
handbags and sunglasses. Three new catering
outlets have been incorporated into the new
terminal – Joe’s Coffee House, The Olive Tree
restaurant and an Estpresso coffee bar. The
brands have been carefully selected to offer
passengers the widest possible choice of food
and drinks, at any time of the day.
To coincide with the changes at the Airport,
two major airlines have decided to start
operating from Bournemouth this summer:
bmi baby (flying three times
a week to Jersey) and Flybe
(flying six times a week to
Manchester). In addition,
Thomson/First Choice will be
replacing the existing aircraft
that they have based at
Bournemouth with a brand
new, larger aircraft, and
Ryanair will be basing two
aircraft at the Airport this summer.
It means that the choice of destinations
from Bournemouth is rapidly expanding.
Passengers can now fly to over 45
destinations throughout Europe as well as
Turkey, Egypt and North Africa.
‘It’s wonderful to see the airport of
the future now starting to take shape,’
commented Managing Director, Rob
Goldsmith. ‘The recession has obviously had
an effect on passenger numbers over the past
year, but it’s a great sign of confidence that our
owners, the Manchester Airports Group, are
looking to the future and are fully committed to
developing Bournemouth Airport.’
Monthly Markets
at Holme
L-r: Mr Williams, Wool Bakery; Liz Goldsack,
Holme for Gardens; Phil Samways, Purbeck
Products; Matt Wilding, Winterborne Bakery
and Marion Field, Windswept Cow Cheese
Company
The Holme farm shop near Wareham is all
set to start a new trend in Dorset by hosting
monthly farmer’s markets from its garden
centre location.
WE MAKE
BOXES
No Minimum Quantity
Free Delivery
Stock Sizes Available
Give your career prospects a lift
Stockists of: Tapes, Loosefill,
Bubblefilm, Postal Bags
SOUTH COAST CARTONS,
Your Local Cardboard Box Maker.
Tel: 01258 858445
e-mail: sales@southcoastcartons.co.uk
www.campack.co.uk
April 2010
Our courses in Business and Management,
Marketing and our MBA offer you the chance to
enhance your employability.
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academic backgrounds.
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or visit us at our Discover Postgraduate Study
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2010 April
The
Look to the Sky for
Red Hot Action this Summer
WPR
Wordcaster Public Relations
Business News
Business business news
No Rest for
the Wicked at
Wallis Agency
The3rdi is the UK’s first online
resource dedicated to women in
business.
Visit www.the3rdi.co.uk
Business Link has launched
a new online resource to
help farmers and growers
understand farming
regulations, and manage the
daily challenges of running a
successful farming business.
Visit www.businesslink.gov.uk/
southeast/farming
RNLI Lifeboat College has won
a top prize at the national
HRS.com Hotel Excellence
Awards. The Lifeboat College
won the Excellence in Meetings
category for the services and
facilities it offers corporate
clients, whilst also generating
income for the charity’s
lifesaving work at sea.
Premier Inn has launched a
new booking tool for corporate
customers. Called the Business
Reservations Manager, this tool
enables companies to book
their Premier Inn rooms directly
using a Premier Inn Business
Account Card, avoiding any third
party costs and without having
to compromise on service
levels.
Visit www.premierinn.com
Plans to redevelop Newbury
Racecourse have been
approved by West Berkshire
Council, following four years of
consultation by Bournemouthbased planning, design and
environmental consultancy
Terence O’Rourke Ltd.
www.brianjenner.com
After the dark times,
there will be singing. About the
dark times.
The
Bertold Brecht, 1898-1956,
German playwright
Business
Site Sold to Bracken Group
Sibbett Gregory, acting jointly
with Lambert Smith Hampton,
has announced the sale of a
prime 4.9 acre commercial
development site known as
Summit Business Park, Old
Wareham Road, Poole.
The site, which has planning
consent for a new motor
dealership at the front
together with industrial units
behind, has been sold to Bracken Group of Poole.
Armed Forces
Veterans
Encouraged
to ‘Be the Boss’
Armed Forces veterans looking
to start their own business or
become self-employed will be
given more support under a new
£5m government scheme.
Visit www.civvystreet.org
Personal Trainer Steve Borg-Wheeler started Revolution Coaching UK
(RCUK) in January, and since then the business has made tremendous
progress. Steve trains clients from 13 to 75 years old, helping them to
achieve their fitness goals, such as general mobility, weight loss and
event training. Clients are benefiting hugely from Steve’s new business,
which is based in Blandford.
Steve plans to develop RCUK to include group training sessions,
outdoor circuit sessions, boot camp and eventually a centre for Yoga,
Pilates and other fitness classes.
Bournemouth Stands Out
at Confex
HMRC Headache for Companies
New premises, a bigger team,
more business and award
nominations – it’s all been
happening for Wallis Agency in
the last year.
Buoyed by acquiring new work,
the Dorchester-based design and
communications company moved
into a larger studio last July. In
September and January they
made appointments to freshen
up the team and were nominated
for the Open4Business awards in
October.
This year has seen them
design large format collateral for
an events marketing company
at Mobile World Congress in
Barcelona. They’ve also created
a logo and marketing material
for the Dorset County Hospital
Charity while consolidating work
for local clients like Kingston
Maurward College and national
enterprises like the Denholm
group.
‘We’re celebrating a busy year,’
says new Business Manager Nick
Morris, ‘and we’re really looking
forward to meeting new people
and making new relationships in
the coming months.’
RCUK is Making
its Mark on Dorset
HM Revenue & Customs (HMRC) will require all companies to change
the way they file their Corporation Tax Returns and Financial Accounts
online.
For accounting periods ending after 31st March 2010, HMRC will
only accept corporation tax returns and company accounts in the new
eXtensible Business Reporting Language (XBRL) format. HMRC has
already stated that anything filed in a non XRBL format will be rejected.
Many large companies produce their own financial statements in
Microsoft Excel or Word formats. The change will certainly cause
concern where companies need to maintain control over their own
reporting.
Companies are now questioning the use of XBRL when they approach
the preparation of accounts for tax purposes as they need to know that
they can produce them in an acceptable format.
To be ready for this change call Ian Rodd on 01202 875900.
Its Beach Hut inspired stand at International Confex really made
Bournemouth stand out this year, and meant it won Best Stand in the
UK venues and destinations section.
The stand is based on a tongue in cheek beach hut theme that ties
in with Bournemouth’s marketing campaign for this year; it plays on
the idea that rather than using a beach hut, ‘there’s an easier way to
have your meeting by the beach’, be it at the BIC or one of the many
other suitable hotels or venues in Bournemouth, facilitated by the
Bournemouth International Conference Bureau.
Clive Tyers, Head of Conferences, Exhibitions and Events at the BIC
said, ‘We know how great Bournemouth is as a destination for business
visitors and we wanted to get this message across in a fun way – we
had real lemonade and New Forest Ice Cream to enjoy with clients new
and old.’
It is the third time that the BIC has won this particular award, having
won it in 2008 and 2005, as well as winning Best Stand in Show
in 2005 with a construction inspired theme based on the £22m
redevelopment that the BIC was undergoing at the time.
Looking to Recruit?
JobServe Live! Southampton is developing to be the region’s biggest
careers exhibition and will be taking place at The Guildhall on 13th May.
A Tall Storey
CONSTRUCTION
WINDOW DIVISION
building for the future
BY REDUCING WASTE & CARBON
RECYCLING WINDOWS & CONSERVATORIES
• UPVC & Aluminium Windows &
Conservatories
• Doors • Guttering • Fascias • Soffits
Domestic/Commercial
We also supply and fit replacement glass, locks
and hinges.
Reliable and competitive, free no obligation quotes.
15 years experience
Lewis-Manning Hospice is looking for people with a head for heights
to take part in a charity abseil taking place at Russell House,
Bournemouth on Sunday 25th April.
Registration for the event is only £15 per person and the suggested
minimum sponsorship is only £75.
Lewis-Manning Hospice has recently launched its ‘Time to Care
Appeal’ to raise £2.5m to build a new state of the art 12 bedded inpatient unit in the existing hospice grounds.
Visit www.lewis-manning.co.uk/events/110ft-charity-abseil
01425 476223 • 07834 615718
Rockley, the watersports training specialist, has launched a brand new
training product based at its flagship centre in Poole. Rockley Academy
will focus on instructor training and specialist centre management
across the watersports disciplines of Dinghy Sailing, Windsurfing and
Powerboating in response to the international demand to increase the
sport of sailing at a grass roots level.
David Cameron
Supports Martin & Co
Martin & Co has
opened a new office in
Witney. The importance
of the locally owned
letting agent’s opening
was recognised by
the leader of the
opposition, David
Cameron, who opened
the office on Monday
David Cameron
15th March.
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www.rwcconstruction.co.uk
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April 2010
2010 April
The
With economic conditions still
extremely challenging, research
from the Forum of Private
Business shows that 66%
of businesses want external
support, including someone
to talk to for advice and
information.
business news
Business business news
Surveyors in the south west
are celebrating following
the announcement by the
Royal Institution of Chartered
Surveyors that 80 professionals
from the region have recently
been awarded Chartered
Membership status. Twenty
four of these are women,
reflecting the growing number
of females now establishing
careers in the property arena.
business news
How to Deal with Tasty Marketing’s
Student Success
Whinging Staff
Tasty marketing remains at
Wessex Partnerships has
marked the beginning of
its second decade of
trading with the launch of
a brand new website
www.wessexpartnerships.com
Romsey-based Serendipity
Sam’s is celebrating 10 years
of ‘Healthy Play, Every Day’.
The business was started by
local couple, Paul and Cecilia
Taylor, back in March 2000.
The Melbury Clinic is
celebrating its eighth birthday,
and is delighted to report yearon-year growth since it opened
in 2003.
JK Rowling is the most
inspirational and admired
entrepreneurial female rolemodel for young women in
the south west, new research
carried out by The Co-operative
Financial Services has
revealed.
The National Association of
Business Owners is a new
organisation that more than
two million business owners
will be eligible to join free of
charge.
Visit www.businessowners.org.uk
RSM Tenon managed to secure
a swift sale of Poole-based
Hardy Fabrics Ltd to H & S
Fabrics Ltd, which has resulted
in the transfer of 20 employees
to the new owners of the
business.
www.brianjenner.com
Bad officials are elected
by good citizens who do
not vote.
We all have them in our lives,
be they colleagues, customers,
bosses or neighbours, and they
can often make our day-to-day
lives seem impossible; but how
do we deal with them?
How To Manage Difficult
People by Alan Fairweather is
an essential guide for anyone
weighed down by the negative
stress that relationships can
cause.
With case studies, examples
and anecdotes, Alan Fairweather
shares his 15 years of
managerial experience to
show you how bad situations
can be reversed by applying
good listening and strong
communication skills.
How to Manage Difficult People
is published by How To Books
Ltd and is available at £10.99
in major bookshops and online
retailers across the country.
ISBN 978-1-84528-391-9
Record Sales
and New Recruits
Both Currys and PC World
enjoyed record sales at the
Mallard Road Retail Park last
December and during January.
In most cases sales were
up by 20% year on year; the
period boasted the largest
four-week turnover seen since
the two stores opened on the
Bournemouth site in 2007. As
a result the two stores have
recruited seven new members of
staff since January.
RIAS Celebrate
the forefront of creativity with
continued support from work
experience students. The
agency’s client list remains as
varied as ever, which can only
aid the student’s experience
and time at tasty marketing.
The end of the recession
has been talked about but
recruitment is still tough.
The Tasty Marketing team
However, tasty marketing
has found a successful mix in welcoming specialist students to the
office. They can offer new ideas and fresh viewpoints whilst gaining
valuable knowledge from an increasingly successful marketing agency.
Geographically, this partnership can thrive, with the students knowing
Dorset and its inhabitants, making them perfect for this creative
environment.
Students are greeted with an infectious enthusiasm whilst
understanding the importance of creative and effective
communication. Ben Crawford, a current work experience student,
commented, ‘Tasty Marketing’s open minded approach allows them
to generate a contemporary perspective from students whilst their
understanding of theory cultivates excellent new ideas.’
Fund Raising for Sport Relief
Ceuta Healthcare has got into the spirit of Sport Relief by raising a total
of £400 from a number of sporting activities over three days.
Remarkable staff stopping for tea - l-r: James Atterbury, Guy
Nicholson, Matt Trace, Carla Khan,Tracy Mannion, Caroline Zornoza,
Lucy Andrews, Matt Turpin
Remarkable Support for NSPCC
From the Great South Run to a Grand National Sweepstake, marketing
and communications agency, The Remarkable Group, has raised over
£1,000 for national children’s charity, the NSPCC, and also provided
over £10,000 worth of pro-bono communications support.
The agency’s continuous support for the NSPCC has included PR and
design work in Hampshire. This included supporting the organisation
with the Enchanted ChildLine Ball at Oakley Hall in Basingstoke, hosted
by Esther Rantzen, and designing a website for the event.
Money Talks
A recent survey commissioned by Tate revealed that the majority of
people looking for a job would leave their current employer if offered
more money. Unfortunately for those motivated by money, the Office
for National Statistics shows that the average weekly earnings growth
including bonuses was unchanged from 0.8% up until December 2009,
so gaining salary increases would be minimal.
The survey examined other motivators and the results, ranked
in order of importance, were threat of redundancy (13%), career
progression (11%), location (9%) and benefit packages (0.5%).
Coach Trip the Light Fandango
Bournemouth-based
business, Excelsior
Coaches approached
Seeker Photography
last year to capture
the best photograph
possible to promote
their brand new fleet
of coaches.
Managing Director
and photographer,
Steve Cook sprang
into action and was
able to position the large vehicles working with the talented drivers.
Steve was inspired by photos of his squadron’s Tornado jets when he
was in the RAF.
The team at Excelsior had requested the location of Merley House
near Wimborne that made the perfect setting yet offered quite a
tight space to manoeuvre the coaches. In between rainstorms the
photograph was taken.
Customer and Managing Director of Excelsior, Kathy Tilbury
comments, ‘It was crucial to get the right shot as the photograph is
used in most of our promotion material. The day was quite a challenge
yet Seeker Photography’s creativity and professionalism made the
experience great fun and a pleasure to do. We constantly get good
feedback about the quality of the photograph too.’
To see how Seeker Photography can help promote your business, call
the team on 01202 779604 or visit www.seekerphoto.co.uk
Over 50s specialist insurance
provider RIAS is celebrating after
winning a triple accolade at the
inaugural 2010 thisismoney.
co.uk Awards. The recognition,
from the Daily Mail’s personal
finance website users, honours
the UK’s top financial service
providers.
RIAS has been named as the
‘Most Trusted Home Insurance
Provider’, the ‘Best Home
Insurance Provider for Customer
Service’, and the ‘Best Overall
Home Insurance Provider’.
Acquisition
Independent ATM supplier
TestLink has acquired
ATM parts specialist OEM
Oceansound Ltd to make their
combined ATM spares operation
the world’s biggest of its kind.
TestLink is building on strong
organic growth by adding OEM’s
ATM spares business to its own
global ATM parts operation,
creating a £10m ATM group.
Tavistock Festivals will be
holding a food and drink
Festival on 1st and 2nd May in
the stunning surroundings of
the National Trust’s Buckland
Abbey.
Applied Card Technologies Ltd
is named Wiltshire Business
of the Year – International
category.
Poole Housing Partnership and
Julia’s House have achieved
the prestigious accolade of
being in the Sunday Times 100
‘Best Small Companies to Work
For’ list for two years running.
A survey by YouGov/Lex
Autolease has shown that one
in four (26%) financial directors
in the south intend to offload
company-owned vehicles in a
bid to raise more cash.
Christchurch-based upholstery
company, Craftwood Interiors,
has recently undertaken a
project to refurbish two cafes
within the Natural History
Museum, providing them with
lavish, new banquette seating.
helping you reach your goals
* Accounts
* Tax Strategies
* Financial Planning
* Business Growth
* Trusts & Estates
* Small Business Accounts
* Audits
* IHT Planning
* Wealth Management
* Acquisitions
* Exit Planning
* Charity Accounts
Call now on:
01202 875900
FREE INITIAL APPOINTMENTS
www.wardgoodman.co.uk
enquiries@wardgoodman.co.uk
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Business
April 2010
2010 April
The
The
George Jean Nathan, 1882-1958,
American drama critic
Business business news
The general public sent
over 10,000 nominations
to the Countryside Alliance
nominating their favourite
businesses. There were
five categories and
Mendit gained the title
of Traditional Business
sponsored by the Daily
Telegraph for the Wessex
Region.
The business is owned by
Pete and Hayley Legg and
is based at the Enterprise
Park in Piddlehinton.
To celebrate the couple
recently enjoyed a visit to
Parliament where they attended a reception for all the winners from
around the United Kingdom.
The company was started by Hayley in September 2000 from a
garden shed. It then moved to its current premises seven years ago
where Pete joined Hayley after training to become a qualified saddler.
Health Clinic Opens
Lilliput Health is a new state-of-the-art, multidisciplinary private
clinic, providing health care services to the local community of Poole
and its surrounding area. Visit, www.lilliputhealth.co.uk
£3.1M Operation for Midas
Midas Construction has begun
work at Victoria Hospital,
Wimborne, on a £3.1m project
to provide a new state-of-theart operating theatre and
administrative facilities.
The contract includes
alterations to the existing hospital
building on Victoria Road.
Midas has also been carrying
out enabling works, which has
involved relocating services and
staff within the site.
A remarkable £2.7m – 90%
of the overall cost – has been
raised by the ‘Friends of Victoria
Hospital’ for the project. To mark
the start of construction, June
L-r: June Tripp with Dr David Pope,
Tripp, Chairman of the ‘Friends’,
President and Trustee at The
took the controls of an excavator Friends of Wimborne Hospital
to begin the demolition works.
The need to rebuild the operating theatre has been prompted by
innovations in surgery, particularly the introduction of less invasive
operations requiring shorter hospital stays. These demand not only
different facilities, but also more space for equipment and for patients
to recover following surgery.
The team involved in the construction project includes Qurorum
Partnership, architects; McPhersons, surveyors; Aspley Associates,
engineers and Houghton Greenlees, mechanical & engineering
consultants.
The Drewitt Group
Celebrates Building in
Bournemouth for 100 Years!
The building maintenance and electrical services group, has
discovered in its archive that the Drewitt family originally
moved to Bournemouth in 1910.
Gillian Drewitt, Managing Director said, ‘I was researching some
information on another matter and came across some documents that
showed James Drewitt moved to the town from New Malden in Surrey
in 1910. It occurred to me that this was a coincidence with the Borough
of Bournemouth celebrating its bicentenary.’
James Drewitt came to Bournemouth, which was at the time fast
developing into a premier resort, to earn a better living for his family.
They moved to the Southbourne area of the town and the business
flourished from house building to commercial contracts and major civil
engineering projects.
In 1957 the
company, now
James Drewitt & Son
Ltd, moved to new
purpose built offices
at 865, Ringwood
Road where the
group’s offices still
are today.
C h a r t e r e d Ta x A d v i s e r s & C h a r t e r e d
Certified Accountants
Here at Inspire, we strive to exert a “stimulating
and beneficial effect” on our clients’ businesses;
after all, that’s what inspire means.
We do this by providing innovative services such as
fixed-fee compliance, financial director on demand,
proactive tax advice and outsourced finance
functions.
If you run an entrepreneurial, owner-managed
company which needs more support from your
accountants, whether it’s on special projects or
ongoing financial reporting and tax advice, we
would love to talk to you.
Call us now on 0800 077 6410 to find out how
Inspire can help your business.
The
37 Commercial Road Poole Dorset BH14 0HU
T: 0800 077 6410 F: 0800 077 6411
E: info@inspire.uk.net
W: www.inspire.uk.net
10
Business
Serving the Wessex Region
Drewitt
since
1877
Drewsons
property investors
Drewsons
building maintenance
Drewlec
electrical services
inspire
a
t
r
e
x
“ To e ting
la
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i
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effec
The Drewitt Group
April 2010
How times have changed… In 1910 a horse and cart stood
outside James Drewitt’s yard in Pokesdown compared to the
group’s offices and works today.
The Drewitt name is synonymous with many of Bournemouth’s
landmark buildings such as the Pier Theatre and Beales, department
store. However, like the town the company has undergone many
changes since 1910.
The Drewitt Group, which can trace its trading history back to
1877, has now developed into a commercial building maintenance
organisation, which can offer occupiers a complete resource for all
their facilities management needs through group companies, Drewsons
Building Maintenance and Drewlec Electrical Services.
Richard Drewitt, Operations Director, says, ‘The Drewitt Group
can offer commercial occupiers, their architects, building surveyors
or facilities managers, a comprehensive service whether it be
for additional electrical sockets in a factory or a full re-wire to a
refurbishment of an office, and decorations & repairs under a schedule
of dilapidations. A 24 hour emergency call out service is also available
to our clients.’
Drewlec also offers expertise in the installation and servicing of
fire alarm and emergency lighting systems. The firm is an appointed
specialist for Autronica Fire Alarms.
2010 sees the launch of the new Drewitt Group website.
Visit www.drewittgroup.co.uk or contact Richard Drewitt on
01202 575757.
2010 April
The Drewitt Group can offer a comprehensive range
of commercial building maintenance and electrical
services including:Redecoration
Refurbishment
Response repairs
Dilapidation repairs
Planned maintenance
General electrical services
Fire alarm installation & servicing
Emergency light installation and servicing
24 hr emergency call out service to regular clients
T: 01202 575757
E: jds@drewittgroup.co.uk
A: Drewitt House, 865 Ringwood Road,
Bournemouth, Dorset, BH11 8LW
The
Mendit Rug & Tack
Win Top Award
business news
Business 11
finance matters
3271:3271
19/3/10
16:07
Page 1
Business Success in Bournemouth
HMRC Name & Shame
O
Why politics matter
I never heard the starting gun being fired, but
after watching a clip of Prime Ministers’
Question Time on Wednesday I think it’s fair to
say the race has begun for the forthcoming
General Election.
FD Assist
Julian Grazebrook, a qualified
accountant who has worked as
a part time Finance Director and
Managing Director in a number of
businesses over the last 15 years,
both in London and abroad, has
recently moved to Dorset. He has
set up FD Assist, a service providing
part time finance director services
Julian Grazebrook
to companies who cannot justify
employing a full time Finance Director.
Visit www.fdassist.co.uk
Filing VAT Returns Online
Poole-based tax and accountancy adviser Martin Tapley
gives advice on financial matters to small businesses.
Q I recently received a letter from HM Revenue & Customs
informing me that I am now required to submit my VAT returns
online. Can you explain further?
A From the 1st April 2010 all business with an annual turnover of
£100,000 (excluding VAT) and any newly VAT registered business
will be required to submit their VAT returns online, and pay any VAT
electronically.
The online VAT Return is very similar to the paper version and there
has been no change to the rules on how you complete your return
or how you calculate VAT. Also, you won’t have to change your
existing record keeping system - you can still keep your records on
paper if you prefer.
Any business which is required to file online must sign up to the VAT
online service through the HMRC website. Signing up to do your
VAT online is straightforward and you don’t have to be a computer
expert. The service is designed to make the process easier, more
secure and more efficient for small businesses.
Further advantages of using the VAT online service system include
setting up an email reminder service to advise when your next online
VAT Return is due. Another benefit as you are required to make
payments electronically either through Direct Debit, internet banking,
telephone banking, is that you receive a further seven extra calendar
days (in addition to the usual one month deadline) to file your return
and for the payment to reach the HMRC bank account.
If you are concerned about any aspect of this new requirement,
please contact your local TaxAssist Accountant, who can assist with
submission of your VAT returns online.
Martin Tapley is based at 295 Wallisdown Road and specialises in
managing tax and accountancy affairs for small business owners.
He can be contacted by phone or email
Tel: 01202 516546
martintapley@taxassist.co.uk
Mark Liddle
RSM Tenon
Whatever your political persuasion, it’s ‘the
economy’ which is going to be the big issue
for the electorate.
The Conservative party recently announced
that, should they be elected to Government,
they would pass legislation increasing the level by which a creditor can
issue a winding up and/or bankruptcy petition from £750 to £2,000. Presumably the thought behind such a proposal is, that by increasing the
petitioning level there will be fewer creditors who can issue petitions and
therefore, fewer businesses and/or individuals who shall subsequently be
declared insolvent.
Perhaps somewhat surprisingly, despite suffering from inflation, the
petitioning level has remained at £750 for a number of years. A change
in the petitioning level is perhaps well overdue.
However, the Insolvency Service recently reviewed the number of
winding up and bankruptcy petitions which had been issued.
They found that the proposed change mentioned above would actually
only effect 3% of all such petitions issued. Accordingly whilst a change
in the petitioning level is a move in the right direction, it perhaps doesn’t have the impact which had been hoped for.
One of a number of measures implemented by the current Government
has been to allow businesses and individuals to enter into ‘time to pay’
arrangements with HM Revenue & Customs with regard to outstanding
PAYE/NIC, VAT and corporation tax. According to figures recently released
by HMRC, over 303,000 time to pay arrangements have been agreed since
the launch of the scheme with a total value of £5.2 billion. Approximately
£4 billion has been repaid to date leaving around £1.16 billion outstanding,
which is under repayment schedules by participants in the scheme.
Furthermore, 60% of time to pay arrangements are for a period of 3
months or less, and over 90% of the arrangements are adhered to.
The current Government and HMRC in particular, have therefore played
a huge part in ensuring that a large number of local businesses will
survive during this recession.
Whoever wins the election has clearly got a difficult job to do – I just
hope their policies are good for the local economy.
Mark Liddle
Tel: 01202 554456 Email: mark.liddle@rsmtenon.com
RSM Tenon, 30 Christchurch Road, Bournemouth, Dorset, BH1 3PD
www.rsmtenon.com
The
Recovery is a division of RSM Tenon Limited.
12
Business
Insure4Retirement
n the one hand, the recession has shocked many with its
catastrophic effects on well known and long established
companies, but, it has also highlighted companies that have
quietly kept chipping away and who are now in a position
to celebrate their success through these difficult financial
times. Nestled in the heart of Bournemouth is one such
company, Insure4Retirement – it is perhaps one of Dorset’s
best kept secrets…until now!
Insure4Retirement (the trading name of Insurance Dialogue Ltd)
specialises in providing insurance for the over 50s and it is a company
to watch out for in 2010.
Recruitment drive 2010
Based in Heron House, Christchurch Road, Bournemouth, 50’s
Insure4Retirement has announced plans for expansion and has
commenced a major recruitment drive to increase its head count by at
least 25%, which equates to nearly 80 new positions being created in
the next 10 months.
Insure4Retirement was founded in 2004 and has become one of the
fastest growing local businesses in Dorset. David Holden, Managing
Director of the insurance company explains, ‘With a growing population
of people in the UK living longer our business is stronger than ever
because we can offer high quality insurance to the over 50s at low
cost rates. As a result of our competitive prices and excellent customer
service, we have managed to rise above many of the problems
associated with the recession, and our growth recently has been
amazing.’
Insure4Retirement is majority owned by Equity Insurance Holdings
and its ultimate parent company Insurance Australia Group (IAG), a
very large Australian insurance group. IAG’s businesses underwrite
around $7.8 bn of premium per annum and employ around 15,000
around the globe. At the Insure4Retirement office nearly 200 people
are working in inbound and outbound telemarketing alone which is
then further supported by IT, marketing and business support staff.
Insure4Retirement prides itself on its retention of staff.
Kelli Crockard, Insure4Retirements HR and Development Manager
believes that the secret of their success lies in the fact the company’s
ethos is to nurture, train and support its staff, leading to a fulfilling
and rewarding career. This investment in people provides excellent
prospects for employees many of whom are internally promoted. ‘We
look for dedicated people who want to be part of our team, people
who want a career rather than just a job. The reward for staff loyalty
includes attractive benefits, such as competitive salaries, an uncapped
bonus scheme and up to 25 days annual holiday.’
On a day to day level, Kelli explains, ‘We believe that a friendly, happy
working environment is important to maintain within the company,
as a result, Insure4retirement pay attention to the suggestions
and voices of their employees. We are proud to say that we are an
equal opportunities employer and a family friendly one too! With our
“Listening Lunches” the company tries to reward, implement and
improve policies for the better, such as our recent “On Yer Bike” green
bicycle purchase initiative.’
If you are looking for a career change in 2010 and would like to be
part of Insure4retirement’s dynamic and progressive company, visit
www.insure4retirement.co.uk/recruitment to find out further details.
Insure4Retirement can be contacted on 01202
April 2010
2010 April
David Holden, Managing Director of Insure 4 Retirement
Encouraging staff to cycle to work
Insure4Retirement has recently launched a scheme to help fulfil its
Corporate Social Responsibility – with resounding success.
The ‘On Yer Bike’ scheme was the brain child of a member of staff
at the company’s head office in Bournemouth. The scheme is about
encouraging more staff based in Lansdowne to cycle to work.
Not only is the scheme about saving the environment and leading
a healthier lifestyle, it’s also about saving money for staff working in
Bournemouth; with parking fees and the cost of petrol forever rising,
this really is a scheme that benefits all concerned.
Kelli Crockard, Insure4Retirements HR and Development Manager
explains how the scheme works, ‘It’s very simple really; the member
of staff can go to ‘On Yer Bike’ shop in Charminster, select the
bike that they would like and pay a very small holding deposit
themselves, and we will pay the rest (up to £500) as a loan which
the employee then pays off over the next three months from their
monthly salary*.’
Kelli goes on to say, ‘We thought it was a great idea, and jumped
at the chance when we first heard about it. We always encourage
our staff to come up with new ideas that we can implement here at
Insure4Retirement, and this is just one of the many successful ones
we’ve recently implemented.’
It is vital that large employers such as Insure4Retirement are
fulfilling their Corporate Social Responsibility, promoting green
initiatives and engaging with the local community – all of which
Insure4Retirement is working towards.
Kelli adds, ‘The “On Yer Bike” scheme has had over 70% of our
work force show an interest in the scheme, with a lot of those taking
it further and ‘peddling’ their way to a healthier lifestyle as well as
a pocket full of savings – and we’re happy to help and encourage
that.’
David Holden, Managing Director of Insure4Retirement says,
‘We love hearing from the staff, and always listen to their thoughts
and ideas – and we reward it as much as possible. We work hard
to develop our activities as a responsible employer and local
company. It’s great to see staff come up with their own ideas on
how to continually improve our green credentials – as well as saving
themselves money.’
*Terms and Conditions apply
244 671 or visit www.insure4retirement.co.uk
The
H M Revenue & Customs has confirmed that from 1st April 2010 it
will start naming and shaming serial tax evaders. From that date,
individuals and companies which have deliberately evaded tax of
more than £25,000 will have their name, address and details of
their evasion published on the HMRC website. The measure was
announced in Budget 2009 but the timing has only recently been
announced.
Business 13
expert advice
e at i n g o u t
Hive Beach Café
Wins Highly Commended
From a national shortlist of eight, The Hive
reached the final round and was awarded
Highly Commended by the judges in the
category Independent Café of the Year
Award. The overall winner was Nude
Steve and Debbie Attrill
Espresso of London and other finalists
included Rhode Island Café, Stockport and All Saints Café, Hereford.
ChefHelp Placement
Robert Feulette outside The Waterford Lodge
SPICE
Poole-based ChefHelp
has successfully placed an
experienced full-time head
chef at The Waterford Lodge in
Christchurch. The hotel holds
an AA three star rating, and has
been highly commended for its
picturesque gardens and fine
cuisine. Professional chef, Robert
Feulette, can be found working
in the award-winning restaurant
creating mouthwatering dishes.
New Restaurant is
Named after Spitfire Designer
Southampton Airport has marked the 74th anniversary of the first flight of
the Spitfire with the completion of a new airport restaurant. In recognition
of the airport’s famous aviation history, the restaurant has been aptly
named ‘Mitchell’s Bar & Kitchen’ after the local aircraft designer who built
and test flew the legendary Spitfire aircraft. The prototype aircraft took its
first test flight from Southampton Airport on 5th March 1936, and by the
end of WWII over 22,000 Spitfires had been produced, demonstrating the
crucial role of the Eastleigh airfield during the war.
The brasserie-style restaurant provides a fresh new feel with bespoke menus
from all-day breakfasts to hearty comfort food to light tapas style dishes.
It has been specifically designed with the time-conscious traveller in mind,
meaning the dishes are created and delivered in under 10 minutes, using
the freshest ingredients. Mitchell’s also has a full bar including a range of
continental beers, wines and premium spirits.
Next to Mitchell’s is a brand new Costa Coffee, providing a large area for
passengers to sit and relax with comfy sofas and soft seating.
The restaurant is the first project to be completed as part of the £7m
investment programme throughout this year. The improvements will
continue in 2010, with a second new restaurant opening in the departure
lounge this summer.
HOUSE
Set out the ground rules
From the outset, agree a plan for what you expect from your
relationship with your chosen advisers. This should include the
services you want (and what you don’t want) and the fees in respect
of these. You should expect to sign a letter of engagement which
formalises this agreement.
Review the basics
Have your advisers review the structure of your business and
its key financial processes so that they can advise you properly
on areas such as tax efficiency, compliance with corporate law,
fraud prevention, management information and business process
improvement.
Get the right information
Does your accounting system provide you with relevant and timely
information about the performance of your business? Do you
prepare budgets and regularly compare these to actual results? Do
you know why you are performing better or worse than expected? If
you can answer yes to each of these, great, but if not your advisers
can help you to improve the quality of your management information
which will help you to make better business decisions.
Forge a true partnership
To get the most from your advisers, you really need to form a true
partnership with them. Perhaps invite them to your management
meetings as their understanding of wider business issues will enable
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The Business GP ™ is the brainchild of Marc Lawn, a highly regarded
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industry sectors, from soft drinks to cars, property to oil.
Marc says, ‘Business GP does exactly what it says: offers quick
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prescription for solving it that’s instantly
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Visit www.thebusinessgp.com
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Ultimately, most of us want to increase our profitability to develop the
business and improve our lifestyle. Clearly, your advisers are there
to help you with this, but they should also be able to plan for your
eventual ‘outcome’ of selling the business, winding it down or passing
it on to the next generation.
Remember, always use a qualified accountant for the best advice
– you wouldn’t use an unqualified tradesman!
Mazars offer a comprehensive business advisory and accountancy
service. You can contact them on 01202 680777.
The R.E.A.L. Secrets of Success
According to a survey conducted
by the Department for Business,
Innovation and Skills, only 67% of
businesses exist after three years.
Local HR Consultancy, R.E.A.L. People
Solutions, like to buck the trend
wherever possible, and has recently
celebrated its third birthday.
Managing Director, Rebecca
Fordham, explains the team’s
enthusiasm to prove the statisticians
wrong. ‘A few weeks after setting up
the business I was lucky enough to
meet Dr Ivan Misner, the founder
Rebecca Fordham
of the world’s largest business
networking organisation. He told me that I would face barriers being a
woman in business, and at the time under the age of 30.’
Not one to be scared of a challenge, Rebecca went on to become a
finalist in the Dorset Business Entrepreneur of the Year awards, and
leads her team, including a Barrister, to support 100 companies across
the south with their employment law, HR and training requirements.
Rebecca says, ‘We’re proud to have grown our business through
recommendations and networking. There’s no better advert than a
happy client and we look forward to many more birthdays ahead!’
If your business needs straight talking commercially sound advice
and support about any employment issue, speak to R.E.A.L. People
Solutions for expert advice on 0845 094 6242.
0XOWLPHGLD&''9'SUHVHQWDWLRQV
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at Spice House or Starlight 1 or 2. Collection only. SUNDAY - THURSDAY ONLY
The
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STARLIGHT 1
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T: 01202 484111
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Business
Achieve your goals
$W,QWHOOHFW'HVLJQZHFUHDWHGHVLJQVWKDWVWUHDPOLQH\RXUEXVLQHVVFRPPXQLFDWLRQ
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INCLUDING BANK HOLIDAYS
Family Run since 1991
14
them to advise you on strategy and
also on issues such as pricing, staff
rates of pay and contracts with your
suppliers and customers.
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Graham Platts, Partner at the Poole office of international
accountancy and business advisory firm Mazars LLP, outlines
key points for getting the most from your financial expert.
April 2010
2010 April
The
Steve Attrill, owner of The Hive at Burton
Bradstock, was celebrating recently
as The Café Society Awards 2010 were
announced at London’s glamorous
Blueprint Cafe.
Getting the Right Advice at the Right Time
is Crucial for your Business
Business 15
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Don’t Care About IT Reuse
While the ‘reduce, reuse, recycle’ mantra is becoming second nature in our everyday lives both at home and at work, more
than 90% of IT decision-makers don’t appear to care whether their computers could be used again once their organisation has
finished with them.
Companies may be complying with the EU’s Waste Electrical and Electronic Equipment (WEEE) Directive, which demands the amount of
IT waste sent to landfill is reduced, but research conducted by IT refurbisher Remploy e-cycle reveals this is more likely to be from recycling
component parts rather than from ensuring computers are able to be used again.
Asked what their considerations were when disposing of their old IT, only 8% said they were concerned about making sure computers could be
put to a positive use by someone else where as nearly three quarters (73%) claimed to recycle old equipment.
Remploy e-cycle commissioned the study for the launch of its new Re-use IT campaign which aims to reduce the levels of IT waste being sent
to landfill by encouraging the re-use of otherwise redundant equipment once all pre-existing data has been securely erased.
For more information on recycling IT equipment visit http://ecycle.remploy.co.uk/
Get LinkedIn at
Social Media Seminar
16
The
With communication via the internet and the onset of social media
as an important way to communicate with your clients, the time for
positioning your business for the ongoing developments taking place
online has never been so important.
The way we use the internet has changed considerably and whereas
years ago, your website was almost an online brochure for the services
you provided, these days it has to be so much more and allow a
more fluid, two way process of communicating for both you and your
prospects.
People spend a great deal of time on their computers and effectively
this has resulted in a cultural shift as we are now communicating
not only by e-mail, but with things like LinkedIn, Facebook, Twitter
and blogs. Gaining the right tools to apply the right social media to
your business and making sure you have a website that fits with the
way we use the internet today, is going to be crucial for businesses,
both as survival and as a way to differentiate themselves from their
competition.
Steve Harrington of Bournemouth-based social media and web
solutions company Webmatters, is now holding two events to educate,
promote and allow attendees to actually learn something about social
media and how it can work for their business.
Webmatters is offering a social media and LinkedIn seminar in
Central Bournemouth at the end of April and will also follow the
seminar up with a live Facebook broadcast.
Steve says, ‘We want to be able to share with people the benefits of
social media and not treat the information like a big secret. We know
we can help businesses by showing them the kind of websites they
need as well as the social media applications that will apply to them in
growing their prospects as well as allowing them to stand out against
their competitors.’
People interested in the social media seminar should contact
sheilaw@webmattersuk.co.uk
Business
IT and Soft Skills Training
Karl Edmonstone
IT, training and consultancy company,
Deverill, has expanded its 140-strong team
by recruiting Karl Edmonstone. Karl joins the
team as a Training Account Manager.
Joel Jervis, CEO of Deverill, said, ‘Karl
has joined Deverill at a time when training,
both IT and Soft Skills has never been so
important. In January we saw a 60% increase
in enquiries from businesses for our IT
courses compared to the previous month’s
figures, so hopefully Karl will be able to
improve this figure for next month.’
Child Safety Goes Mobile
Mobile telecommunications firm aql along with specialist child safety
firm, Crisp Thinking have developed an innovative new mobile service
aimed at protecting children from the risks of allowing them their own
mobile handset.
Crisp Founder, Adam Hildreth, says, ‘The technology is unique - aql’s
ability to pass the text messages sent to and from the handset into
our screening engine creates a product that addresses every parent’s
dilemma - the pro’s and cons of giving a child a mobile.’
The product will be launched under several partner brands. Parents
should look for the Crisp logo.
What is Enhanced Web Integration?
It is a two-way, seamless link between your website and any of your
existing accounting systems.
What does it allow you to do?
b It allows you to fully automate your business processes, allowing
all financial and stock transactions to be updated in near real
time, eliminating the need for rekeying of information.
b It allows customers to access and log into their individual
accounts 24/7, keeping them constantly up to date with any
activity.
b Automation frees up valuable staff hours.
b Information can be maintained and updated in house.
b Introduces a single data source via the web interface.
What are the benefits?
b Significantly improves efficiency.
b Single data source with all updates replicated on the web.
b Reduces the chances of human error.
b No duplication of manual data input.
b Substantial time savings, freeing up time for more productive
activities.
b Reduces costs and improves profitability.
Why choose Enhanced?
b One of the fastest growing IT companies in the south.
b Developers have over 14 years experience in web technology.
b Proven success with many existing customers.
b National award winning customer service and support team.
Take the challenge to see how Web Integration can really
bring major benefits to your business.
Call us on Freephone 0800 068 058 9 or email bizmag@radikls.com
Call us on 01202 890244 and let one of our
consultants outline how and why this growing
phenomena is the way forward or visit us at
www.enhanced.co.uk
radikls
April 2010
Graham Wright, Managing Director, Medisave
www.medisave.co.uk
b 20 years experience in accounting systems.
Does your website need a
spring clean?
Free meeting to show you how to
improve your enquiries
“The consultants at Enhanced worked closely
with me to map out our business requirements.
I was particularly impressed with how quickly
they turned my rough-hewn ideas into
processes that drive efficiency.”
2010 April
For more information on how we could ENHANCE your company,
please visit us at: www.enhanced.co.uk
Web Integration
Accounting & ERP | CRM | Consultancy | Development & Integration
Web | Infrastructure | Support
The
90% of Businesses
IT specialists
now invites you to take the challenge and look into the
\ENHANCEDCOUK
benefits of one of the fastest growing phenomena –
that of Web Integration.
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Medisave now process
over 500 orders a day
with no operator
intervention!
Business 17
communications
Voice Over IP (VoIP) –
Low Cost and Great Features
Working with HSC is
Child’s Play
C
ompared to conventional telephone systems, there are two
major areas where VoIP has a huge advantage – cost and
features.
This year’s entry takes the values
of HSC and highlights its ease of
working with each customer, and
its straightforward, open approach
to create an almost childlike
presentation.
ID Group helped to produce the
HSC 2010 Annual, ‘top trump’ cards
and a ‘play’ box to contain all of the
entry materials.
Whether youth represents Eagle
Annuals or Pokemon cards, we all
love a bit of nostalgia.
ISP Doubles Usage Limits
Eclipse Internet has refreshed its broadband packages, doubling
usage limits for both its ‘business’ and ‘home’ products.
Visit www.eclipse.net.uk
Delivery Message
Small and medium-sized businesses who
send their products to home addresses
can now look forward to a better delivery
service thanks to a one hour time slot from
parcel carrier Interlink Express.
The new service means an end to
customers waiting at home for a courier
to arrive, because Interlink Express will
now send recipients an SMS text message
or e-mail giving them a precise one hour
delivery window in which to expect their
parcel.
Interlink Express is the first parcel
company to offer this service which is
designed to make home delivery easier than ever for online retailers.
Visit www.interlinkexpress.com
Businesses are lured to the
technology not only by the
competitive call plans but by the
additional benefit of call features
which have previously cost
thousands of pounds.
Traditionally, the ability
to forward calls to multiple
locations within a business
required a PBX box which
needed to be wired into
the office’s phone system,
maintained and periodically
replaced.
With VoIP the ability to set
up multiple extensions, direct
dial numbers and conference in
several employees and clients can
be provided for very little cost.
By changing to VoIP businesses
of all sizes can change the way
they portray themselves to the
outside world.
The Dirty Side of Telecoms
By Geoff Timms, Comms UK Ltd
18
The
It seems every man and his dog wants to sell you cheap telephone
line rentals/calls and broadband, and when they do you are, in most
cases, required to enter anything from a one to five year contract.
Many people are also
unaware that some
terms and conditions
restrict the cancellation
window to just a few
days or the contract
automatically renews
for one or more years;
all lines taken at day
one must be rented for
the whole contract and
there are also many
L-r: Steve Leach, Sally Marshall and
mathematical tricks
Geoff Timms, Comms UK Ltd
played with ‘bundled
call tariffs’ - it all looks a bit muddy, if not plain dirty. Add to these
the trickery used by some existing suppliers to prevent your new
supplier taking over your services, and a trick called ‘slamming’,
where providers take over your lines/calls without your express
permission, it means you have to be extremely careful when you
enter a contract with anyone.
My argument is that if the product, service and price are right
continuously, the customer should not need to be tied to a contract
for more than 30 days.
Business
The 30 Day Contract Telecoms Provider In
Your Area.
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You can set up extensions and
pass calls around them and you
never need miss a call as you
can tell the system to reach you
anywhere, (wherever you are in
the world!).
You can set up rules for when
you want to receive calls and
when you don’t and a VoIP
provider can send your voice
mails as an e-mail attachment so
that you can listen to them on
your Blackberry, iPhone or any
PDA.
So, while businesses are
attracted to VoIP by the cost
benefits they can also obtain
the type of telephony services
that was way beyond their
reach with traditional providers.
Conversely, companies that have
always been used to having this
level of telephony service are
starting to question why they
are spending vast amounts of
money on new systems when
they could enjoy the same level
of quality and call features for
considerably less.
For one customer this VOIP
solution delivered by TXI
provided a fully managed
communications solution,
covering seven geographical areas
for Ainscough Vanguard.
As Andy Argile, IT Manager,
explains, ‘The solution was
installed quickly and efficiently,
the hardware requires no special
knowledge to install and TXI was
available and helpful during the
simple setup.
‘TXI has a helpdesk which
assists me with managing the
as a challenge and come up with
systems call routing, voice mail
a solution that works quickly. I
and diverting of calls. The system
am very pleased with how the
was initially setup by TXI to the
whole project went and how
specification I wanted. Anything
helpful TXI has been.’
in the system can be changed
TXI has over 10 years
easily using the Business Portal.
experience in providing business
If I don’t have the time, or want
telecommunications solutions.
TXI to do it, they make the
‘At TXI we believe in
changes with the minimum of
long-term relationships…
fuss.
…just
ask our customers’
‘TXI has approached
any(90x123mm)
CID1838
TXI ADVERT
19/3/10
11:12 Page 1
Call 01202 233550.
bespoke requests for the system
LTD
C O M M U N I C AT I O N S S O L U T I O N S
Whether you are looking for a telephone system and
service for a small/home office or a large enterprise, we
offer flexible, scaleable and affordable telecommunications
solutions supported by outstanding customer service.
Business
Telephone Systems
Mobile Voice
& Data Solutions
Our Services include:
For your FREE Cost Analysis call
us now on 01202 233550
or email info@txiltd.co.uk
$POUBDU(FPò5JNNT
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01202 894222
• Hosted VOIP
COMMUNICATIONS
• Mobile Data Services
• Mobile Voice
Services
SOLUTIONS
TXI Limited Unit 4 Glenmore Business Park,
Blackhill Road, Holton Heath, Poole, Dorset BH16 6NL
01202 233550
April 2010
2010 April
Network
Services
• Business Broadband
• Web-based Inbound Services
• Cabling Services
www.txiltd.co.uk
The
B
ournemouth-based brand agency ID Group (IDG) has won new business with
telecommunications specialists Hugh Symons Communications (HSC). ID Group helped submit
a ‘Nostalgic’ entry for the 2010 Mobile News Awards being held at the London Hilton.
Business 19
communications
law lines
sponsored by:
Why the e-word is Everywhere
Most company owners in Dorset
now see e-marketing as central
to the success of their business,
according to a snap survey by
Business Link.
Asked how significant e-marketing
was to their company, 46% rated it
vital. Another 34% described it as
important.
The survey among 120 business
owners took place at a Business
Link seminar at Verwood, where
new media specialist David
opportunities are also free. The
real cost to your business is the
time you invest, so you need
to be clear about the result you
are looking for and how much
time you are able to devote to
it before you start to consider
your strategy. And remember
that online marketing is
increasingly becoming a twoway process.
‘You have messages you
want to get across, but there
is also every opportunity
for your customers or clients
to express their view, make
recommendations to other
possible customers and so on.
In social media you are not
just presenting a straight sales
pitch, you are engaged in a
discussion, and you always need
to be contributing something
of interest.’
Check Business Link
special events at www.
businesseventsindorset.co.uk
Key areas to consider are:
Suppliers:
Phones 4 Business Partners with NEC
Phones 4 Business, one of the
leading suppliers and maintainers
of business telephony systems
in the south, is bringing unified
communications to the region,
and has added NEC to its list of
partners.
Phone systems today are almost
always connected to the internet
or company data network, and
now a third step is being taken
to join the traditional fixed line
phone systems with the world
of mobile phones, e-mail,
voicemail and instant messaging
- managing costs as part of the
overall solution.
Pursuing its aim to give
customers the most affordable
and reliable communications
solutions, Phones 4 Business
has recently added NEC to its
portfolio.
The UNIVERGE SV8100
communication server is
a robust, feature-rich and
scalable system that is ideal
for small businesses. It is
designed to help solve today’s
communications challenges
and offers the ability to
expand as your business grows
in the future.
The SV8100 offers:
b VoIP and Traditional Voice
Support
b Application Integration
b Scalability
b Stackable Architecture
Keeping Track
The
20
Business
Katie Bannister
Check that suppliers are financially
healthy and your business has an alternative source of supply
if required (a right to terminate contracts immediately or source
elsewhere should be considered). Payment provisions should be
extended if the solvency of a supplier is in question, to ensure that
goods or services are not paid for too early. Check whether provisions
within supply agreements protect the company if the supplier fails and
that any exclusivity provisions are reviewed and amended accordingly.
If a supplier fails, a business may not be able to meet the demands of
its customers and many force majeure clauses will not offer protection
in this instance.
Non-owned assets:
Companies use various assets that they do not directly own. It is
Coles
Miller
Safetrac Solutions has 15 years
experience in the Telematics
industry supplying vehicle,
asset tracking and lone worker
protection.
UK Managing Director
William Reid says, ‘We are
confident that our new range
of hardware, integrated into
our own website, can provide a
competitive and reliable service
to meet any requirements.’
For vehicles Safetrac offers
stored base information
relating to each vehicle, activity
schedules as well as utilisation
and performance reporting.
Fleets may be monitored
in real-time with street
level mapping and Google
maps. William Reid says,
‘The potential savings from
maximising the operation of a
fleet, improving efficiency and
customer service, can recover
the initial outlay within a short
space of time.’
T
here is no question that the
current economic climate
has had a significant impact on
businesses. Katie Bannister, who
recently joined Coles Miller as a
Company Commercial Solicitor
says, ‘Businesses can take
proactive measures now to help
ensure their stability and survival
beyond the recession.’
Solicitors LLP
Delivering smart
business solutions
important for a company to ensure that it has rights of access to key
assets and to their continued use. Companies should consider making
the creation of any adverse interests over key assets subject to its
consent. Where there is an exclusivity arrangement this should be
reviewed if there is a possibility that the provider of the asset could be
in financial difficulty.
Price cuts:
Businesses may be tempted to sell off assets at an undervalue in
order to free up much needed cash. However, the Insolvency Act 1986
should be considered, as a transfer at an undervalue may be set aside
if the seller of the asset was insolvent at the time or became insolvent
as a result. The impact of this is that the assets may have to be
returned, or the price made up. Caution is advised in such price cutting
circumstances and advice should be sought.
Customers in financial difficulty:
Customers may be unable to pay due to their own financial difficulties
and companies should adjust payment terms so that payment is made
in advance. Companies should also consider taking security over
monies/ assets and obtaining guarantees from third parties or letters
of credit.
It is advisable to increase due diligence checks prior to entering into
contracts.
Exclusivity should be looked at if the company is tied to one customer.
The business should look to protect itself by engaging with new
customers if it is possible that its existing customer is in financial
jeopardy. Such exclusivity provisions should be amended to ensure that
exclusivity terminates well in advance of the termination of the contract
if there are certain specified ‘events’, namely where the customer runs
into financial difficulty or fails to make payment.
Insurance:
Insurance should be considered carefully and companies should make
sure that they are covered appropriately for their type of business.
Directors and their duties:
William Reid,
UK Managing Director
The health and safety of
staff is vital in the present
time and Safetrac can supply
an array of GPRS/GSM
devices, one of which tracks
worldwide without the need
for GSM coverage. Many units
incorporate a panic button
which can alert the 24/7
call centre in case of real or
suspected emergencies.
April 2010
commercial
commercial property
business disputes
employment law
debt recovery
litigation, arbitration & mediation
Poole: 01202 673011
Bournemouth: 01202 293226
www.coles-miller.co.uk
2010 April
It has been widely publicised that the Companies Act 2006 formalised
directors’ duties and directors should seek advice in relation to their
duties if they are unsure of their responsibilities, especially given the
economic climate.
Wrongful trading:
Directors should ensure that if a company’s financial situation
deteriorates, they have taken steps to minimise the potential loss to
the creditors of the company. If the director does not do this they could
be held financially responsible to contribute to the company’s assets if
the company goes into insolvent liquidation.
In summary, Katie stresses that awareness of possible pitfalls within
our business and legal environment and being able to react quickly and
efficiently will assist businesses in the economic climate that we find
ourselves in.
For advice contact Katie at Coles Miller on 01202 673011.
The
L-r: Ian Girling, Operations
Manager for Business Link in
Dorset, and David Lakins of Key
Multimedia
Lakins delivered a presentation on
guerrilla e-marketing.
He said, ‘Guerilla e-marketing
involves taking advantage of all
the online opportunities you can
– particularly social media sites
such as YouTube, Twitter and
Facebook.
‘There are hundreds of social
networking sites on the internet.
The opportunities they offer
are endless, and the potential in
terms of marketing and brand
awareness is vast. In most cases the
Your Business in the
Current Economic Climate
Business 21
law lines
law lines
‘Spring Clean’ Sickness Procedures
for Arrival of New Fit Notes
Warning to Business Owners Over Missed Garden Leave Clause
Commercial Property
locations that work
If you’re involved in purchasing, selling or leasing commercial property,
as an owner, occupier, investor or developer, you must be properly
advised.
By building a close individual working relationship with our clients, we
aim to understand your business and your commercial ambitions. Our
Commercial Property Team adopts these objectives, providing clear
commercial advice and a personal service which will really move you.
22
The
01202 499255
property@frettens.co.uk
www.frettens.co.uk
Business
Ralli Partnership Law was launched in 2009 in response to a yearon-year increase in registered limited liability partnerships. The legal
experts advise on all aspects of partnership law, from traditional
partnerships to joint ventures, LLPs and limited partnerships.
Visit www.rallipartnershiplaw.co.uk for further details.
Expansion at Ellis Jones
Ellis Jones Solicitors
has expanded its
Canford Cliffs team
with the appointment
of three new staff.
Claire Bodington and
Marie Pethen have
joined the private client
department while
Hayley Bugler has been
appointed secretary
Nigel Smith, Ellis Jones’ Managing Partner
to Ellis Jones’ Partner
(back) with Paul Naser, Partner,
Craig Wells.
with l-r: Claire Bodington, Hayley Bugler
and Marie Pethen.
Variation Clauses in
Contracts of Employment
Frettens Solicitors specialist employment team advises local employers
that it may now be possible to unilaterally vary terms in an employment
contract, including rates of pay and hours of work.
A recent case in the Employment Appeal Tribunal (EAT), Bateman
v Asda Stores, confirmed that an employer is permitted to make
unilateral changes to contractual terms in line with the business needs,
without the express consent of employees. The changes must be
properly implemented and the employer must maintain their implied
duty to maintain trust and confidence.
In the EAT, Asda were thought to have acted properly in harmonising
the terms and conditions of employment for a small proportion of
staff that refused to agree to a new pay structure. Asda had carried
out extensive consultation and most staff had voluntarily moved on to
the new pay scheme. A provision in the staff handbook allowed Asda
to ‘review, revise, amend or replace’ the contents of the handbook,
some of which were contractual, and
introduce new policies ‘to reflect the
changing needs of the business’.
Partner and Head of the Frettens
Employment Team, Kate Fretten,
comments, ‘This is a useful
decision for employers because if a
variation clause is carried out in a
reasonable manner, ideally with as
much consultation as possible, then
the change will be lawful, even if
employees do not expressly consent
to it. It is vital to take advice from an
experienced solicitor to ensure that
Kate Fretten
the variation clause is drafted clearly
and unambiguously, so that problems can be avoided.’
Frettens provide a modern, friendly approach to a full range of
specialised legal services to private and commercial clients.
For more information visit www.frettens.co.uk
April 2010
Companies are being
advised to ‘spring clean’
their sickness procedures
Lesley Walford
in readiness for the arrival
of ‘fit notes’ next month. The new electronic notes
replace the traditional sick notes from doctors and
become effective from 6th April.
In the past, GP sick notes confirmed that an
employee was unfit to work. Fit notes will shift the
emphasis from sickness to fitness, allowing doctors
to indicate whether an employee is capable of doing
some work.
The hope is that more people will stay in work,
rather than drift into long-term sickness. Currently
more than 2.6 million people are on incapacity
benefit with sick leave and absence costing the
economy an estimated £100bn a year.
Lesley Walford, an Employment Solicitor with
Dorset and New Forest law firm Ellis Jones Solicitors,
said the new fit notes will allow doctors to suggest
various options.
These could include a phased return to work,
altered hours, amended duties, workplace
adaptations or another option.
‘There will be no option for a doctor to certify a
patient as fit for work. This is because doctors do not
have the necessary knowledge about an individual’s
job role to be able to assess this,’ explained Lesley.
‘The onus will be very much on the employer
to make a decision as to whether they can
accommodate any changes to facilitate a return to
work.
‘The present system is clear cut whereas the
new fit notes will enable an employer to consider
adjustments to secure the employee’s return sooner,
rather than later. This will be a “win-win” situation for
employer and employee alike.’
However, Lesley warned that employers who fail
to take action as a result of suggestions made by
an employee’s doctor could find it more difficult to
defend disability discrimination claims.
They could also face problems if ‘reasonable
adjustments’ were not adopted to enable the
employee to return to work.
Lesley said, ‘My advice to employers is to give your
sickness procedures a good spring clean to ensure
you’re ready for the arrival of fit notes.’
Her recommendations include:
b Employers should take the initiative when it
comes to managing sickness absence and ensure
good communication with sick employees.
b Have a clear sickness policy, backed up by line
manager training.
b If necessary, refer the matter to an independent
specialist, especially if dismissal is a possibility.
Visit www.ellisjones.co.uk
Corporate specialist David
Bright has joined the
commercial department at
Moore Blatch Solicitors.
New Addition
Porter Dodson has welcomed
Joanna Clarke to its growing
Employment Law team.
Ability through Knowledge
• Property
• Commercial
• Wills, Probate
and Trusts
• Litigation
• Family &
Matrimonial
Bournemouth - Main Office, 5 Poole Road, BH2 5QL T: 01202 557256
Bournemouth, 9 Poole Road, BH2 5QR T: 01202 755980
Parkstone Office, 257 Ashley Road, BH14 9DY T: 01202 743286
www.laceyssolicitors.co.uk
2010 April
The
Business owners could land themselves in hot water by putting
employees on garden leave. Garden leave is routinely used by
companies as a way of keeping staff who are leaving a job – through
choice or otherwise – away from work during their notice period.
This paid absence is used to ensure staff are not aware of
commercially sensitive information which could be shared with a
potential new employer. But practices could face action for sending
employees on garden leave if their employment contracts do not
include guidance on this.
Mark Briegal, head of Ralli Partnership Law, said this breach of
contract could have disastrous results.
He added, ‘It is commonplace in businesses for departing staff to be
put on garden leave but often employers act in haste, without checking
out the employment law issues they could be facing.
‘Garden leave provisions must be written into partnership or LLP
agreements to ensure businesses are protected from future actions.
Putting a partner or member on garden leave without precautions in
place is unlawful exclusion and can result in anything from a damages
claim to a winding-up order.’
Briegal said extreme conclusions can be avoided if employers check
their contracts from the outset.
He added, ‘Garden leave is only an option if the employment contract
makes reference to it. We have already worked on cases where a
departing member has contested garden leave because it was not
referred to in his contract.
‘Employers need to ensure they have relevant and accurately drafted
clauses to cover all eventualities. In times of economic uncertainty,
making sure your partnership agreements are watertight can save a lot
of legal and financial heartache in the long term.’
Bright
Appointment
Business 23
print & design
GetSet Gives Extra Sparkle
to £5 Million Appeal
Designed for Anglers
Just over a year ago Silver
Spray, a charter fishing
business operated from
Poole by father and son
team Andy and Sam
Cumming, commissioned
Radikls to design and
implement a new website for
the company. The brief was
to develop a professional
and informative website with
high visibility in Google with a budget below £1,000. The site went live
in March 2009 and as a result new business increased by 20%. The
impact has been so positive that Radikls Director Tony Raybould has
now been commissioned to further enhance the website for 2010 with
new features such as a video section, and links to social networking
sites Facebook, LinkedIn and YouTube.
Visit silverspraycharters.com
Design and print agency
GetSet is responsible for the
new logo being used by the
Sparkle Appeal. The appeal
aims to raise £5m over the
next three to five years to
provide a new hydrotherapy
pool and therapy centre at
Victoria Education Centre in
Poole.
Organisers approached
GetSet, which is part of
Bournemouth & West
Hampshire Water (BWHW),
to design an appropriate
L-r: Diana Newbury, Sparkle Appeal
logo last year. Six designs
Organiser with Creative Designers
Andrea Todd and Sallyann Smith of Get were submitted with the
appeal committee making
Set Graphics.
the final decision.
GetSet was founded 25 years ago and specialises in providing design
and print solutions to local and national companies. Clients include
the Borough of Poole, Bournemouth Borough Council, Dorset County
Council, Biwater and AquaCare.
Tony Cooke, BWHW’s Managing Director, said GetSet had evolved
from a small in-house resource to a highly creative design and print
management business serving the wider market.
He added,STELIS
‘The Sparkle
logo (90x123mm)
is stunning in its19/3/10
creative simplicity
I
CID1839
ADVERT
12:30 and
Page
1
hope it helps the appeal in meeting its target.’
Champagne Search as DSM
Design Enters its 25th Year
LTD
Get yourself noticed by creating an arresting
image, assisted by our outstanding customer
communication programmes...
...let Stelis develop your Flare
Call 01202
Creative Marketing Support
914977
Creative Design & Print
www.stelis.co.uk
Creative Media & PR
...where ideas come alive
Established in March
1986 by Barry Moore,
DSM Design is one of the
leading full-service design
agencies in Dorset.
To celebrate its 25th
year of trading, the
team at DSM has taken
another look at its own
website. The team firmly
The DSM team
believe that you cannot
afford to sit still with your image in today’s market, which is why they
have re-designed their own site.
To coincide with the launch of the new site, DSM is giving away a
bottle of Champagne. All you have to do is find the Champagne bottle
hidden somewhere on the new website to be entered into a prize draw.
Visit www.dsm-design.co.uk
Stelis…
...For the LOVE of YOUR Brand
CID1839 STELIS ADVERT (90x123mm)
19/3/10
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‘A brand is a relationship between company
and customer that secures preference,
loyalty and future earnings,’ says Dean
Hutton Managing Director of Stelis, a Dorset
marketing company, specialising in brand
LTD
creation, design and print.
‘Your brand is very personal; loyalty is
not just about winning and maintaining
Get yourself noticed by creating an arresting
customers it is also about howimage,
your assisted
staff feel
how they customer
represent
by and
our outstanding
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Even programmes...
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go through a brand refresh,’ says Dean. ‘Having helped many other
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Creative
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If you would like more information
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914977
Business
April 2010
2010 April
The
24
The
...where ideas come alive
Business 25
print & design
print & design
Global Refurbishes Expanding Studio
Designed for Politics
Bournemouth-based creative marketing agency, CuCo, has been
awarded a prestigious political contract to develop, design and market
a web-based information tool that aims to encourage debate on the
political and economical issues relating to a hung parliament. In
addition, CuCo is also carrying out all marketing tactics, both on and
offline, to promote Charter 2010 resulting in articles being featured in
national press such as The Daily Mail, radio interviews on BBC Radio 4
and television appearances on ITV South. CuCo has developed
www.charter2010.co.uk so that the easy to use website facilitates online
discussion enabled by blogs, forums, as well as Facebook and Twitter
pages. This has encouraged parliamentary candidates to answer some
tough questions concerning their opinion on a hung parliament.
Bucking the current trend of down sizing, Global has recently
created two new meeting areas, one formal and the other
informal, for its growing creative and media business.
Darren Mooney, Creative Director, Global says, ‘Our design
studio is one of our biggest selling points. When potential
clients visit us they can quickly appreciate that our business is
both creative and professional.
‘We were lucky enough to purchase an old warehouse in
2002 with plenty of character and potential that we could
redesign and develop. Although our studio has served us well,
our expanding media
and creative team
needed more meeting
and presentation
space.
‘Two of our clients
are breweries and we
thought it was a fitting
tribute to them to
include a bar/informal
meeting area within the building,
well that was our excuse! The area acts as a great showcase for our work,
and after a long day it’s a great space to be able to sit and think about the
Local magazine, catalogue, book and point of sale provider Caric
next project. Our more formal conference and meeting room is equipped
Press Ltd has celebrated its 21st birthday with a move to new
with a large presentation screen, Wi-Fi, video teleconferencing and the
premises. The company is now based at 525 Ringwood Road,
obligatory table.
Ferndown, BH22 9AQ. Contact them on 01202 871766.
‘If you are interested in finding out more about our services or would
simply like a tour, please feel free to visit us and we will even make
sure there’s a nice cold drink waiting at the bar.’
Quality Art from Local Gallery
Just a year after opening, theARThouse gallery in Bournemouth has
already become established for selling original paintings of quality
by a select number of leading contemporary artists including Martyn
Brewster, Teresa Lawton, Brian Bishop, Ursula Leach and Bonnnie
Brown. During April there will be an exhibition of the works of Claire
Witsher who has recently moved from London to the New Forest and
has proved to be one of their most collected artists. Register your
details to ensure your private view invitation.
Owned and managed by Paul Watts, who practiced as an estate
agent in the Bournemouth area for many years, the gallery is only 50
yards from the square, yet peacefully tucked away among the cafes
opposite the Pleasure Gardens. Paul will happily reserve a piece for you
whilst you think it over and also offers a no obligation home approval
and consultation service.
Caric Celebrate with a Move
THEARTHOUSE GALLERY
Steph & Co.
GRAPHIC DESIGN
The Idea
branding • interiors • web design
HAMPER COMPANY
Does your business
or home need
a new or
updated image?
Visually stimulating design...
enhanced by expert in-house
print production
The
Business
• branding
• illustration
• web design
• print
• stationery
• exhibitions
• banners
• retail design
• interiors
• advertising
• posters
• newsletters
• direct mail
• greeting cards
• invitations
why not call for a free design consultation:
t: 01202 487 087 m: 07974 931 646
To find out more, visit
www.theglobalgroup.uk.com
or call 01202 727070
26
restaurant s cafe bar s roof terrace
e: studio@stephdesign.co.uk www.stephdesign.co.uk
Steph Horan M.A., 2nd floor, Avonbank Studio, 36 Bridge St, Christchurch
April 2010
2010 April
Claire Wiltsher ‘Winter’ (Oils on canvas)
'TRANSITION' 5th - 24th April
Claire Wiltsher - An exhibition of new works focusing on the energy
and changing light within landscape
BOURNE AVENUE, THE SQUARE, BOURNEMOUTH
www.thearthousegallery.org
The
The New Forest
Business 27
Sarah was a one-off, a born
organiser (I’ll never forget her
presentation that included
storing your bedding inside the
pillowcases!), and always ready
to help. She’s greatly missed
by everyone who knew her.
Steve Cook,
Seeker Photography
When someone you love
becomes a memory, the
memory becomes a treasure.
Sarah lit up my life.
Darren Northeast,
Spiral MPR
Sarah was a real
inspiration to me and
to the local business
community, she will be so
missed, but her impact on
us all will last a lifetime.
Emma James,
tasty marketing
She was an inspiration! Brave,
strong and so beautiful.
Kim Chaplin,
Dorset Business
You’ll remember the day you met Sarah.
Wherever you were, whatever you were doing,
it’ll be there, stuck in your mind; the tall,
beautiful, glamorous and yes, forthright,
presence that was most likely cracking a joke.
Sarah lit up a room; she brought fun and
laughter with her wherever she was and, for
a while, life without her may seem a little
dimmer, a little sadder and sometimes very
unfair.
Saying that, we know what Sarah’s response
would be, so taking the Passionate one’s
advice, let’s all smile through our tears and
remember the good, no make that great, times.
So let’s take the lead from Sarah,
“Good night world. I will greet you and do very
little with you tomorrow but find teeny tiny
things to marvel over.”
From Sarah’s blog, Me and my PMA www.
pmapash.wordpress.com
Sarah had such presence
that when I first met her, I
felt overawed. However she so
quickly made me feel at ease,
and impressed me greatly with
her quiet professionalism and
enthusiasm.
Alison Moore, Kingston
Maurward College
The Pash Factor lives on in all of
us – let’s make her proud.
Alan Adair,
Extra Dimension
She has left me with the greatest
gift I could ever have wished for
and for that I will thank her every
single day.
I will miss her greatly
Kate Chastey,
The Passionate PA
Sarah’s passion for helping others
and doing her best shone in
everything she did. We shall miss
her very much.
Michelle Fischer,
Creative Leadership
Sarah is unforgettable. Her
wit, her wisdom – all a very
special ‘Pash’ brand. She is
forever in my heart.
Eleanor Storey,
tasty marketing
Nothing was ever too much
trouble for Sarah, she was always
so full of life, vibrant, giving and
would always make you laugh.
She will be so sadly missed but
will be forever in our thoughts.
Liz Davies,
Dovetail Recruitment
Sarah Wallis nee Howells
July 2nd 1974 – March 19th 2010
training update
Training Helps SPS Group
The SPS Group in Ferndown is one of the leading brand and retail
instore marketing specialists delivering innovative marketing
communication solutions for many well known brands and retailers
such as Vodafone and L’Oréal. As part of its strategy to keep the
company moving forward in a competitive market, SPS looks to
continually support and motivate its valued staff.
SPS Group started
as a small family
run business
and have has to
adapt quickly to
substantial and
rapid business
growth. It now
employs 125
people, many of
whom have had
Employees who have completed training
to learn on the job
and are now starting to consolidate their efforts by gaining a nationally
recognised qualification, with the help of The Bournemouth and Poole
College.
Martin Phillips, Senior Systems Manager, is training to be an A1
assessor himself and advocates the benefits of using The College’s
approach of really getting to know your company to ensure the training
is appropriate. He says, ‘This relationship is key to successful and
meaningful training. The course must fit the candidate; if an employee
takes part in a course which is above or below their level of experience
this can have a detrimental effect. We have also found National
Vocational Qualifications ideal; because of our heavy workload we
need to minimise the intrusion of training and gaining qualifications
on a candidate’s daily work. The College takes steps to ensure that the
training is run smoothly, efficiently and flexibly so it is worked around
our operation.’
The College has delivered a variety of training at SPS Group including
NVQs in Team Leading and Customer Service as well as Management
courses and one day professional courses. The training has also
helped SPS evidence its commitment to training employees and to
achieving national certifications including ISO 9001.
The College’s Business Enterprise team offers a no obligation
consultation service to find training solutions for businesses of all sizes
across the region. To book an appointment or for further information
call 01202 205500.
‘Staff at KIngston Maurward College celebrating the success of the
campus in the ‘Sunday Times 100 Best Companies’ table.
Working at the Top
Staff at Kingston Maurward College are making a huge difference
to the success of their campus, according to the Sunday Times 100
Best Companies survey.
The Dorchester land-based college is celebrating after its staff
placed it in the UK’s top 75 public sector organisations to work for.
The prestigious national survey measures how workers feel about
their job and their role within a company, and also describes the
college as ‘one to watch.’
This is the first time Kingston Maurward has been involved in the
annual study, with the 48% of staff taking part also praising how
well they work together and support each other. A total of 1,086
organisations from the private and public sectors applied for Best
Companies recognition this year, with 410 firms being accredited
and another 363 organisations achieving ‘One to Watch’ status.
This is also the first year the Sunday Times has recognised public
sector organisations and published a special supplement listing
them, on 14th March.
Award Winning Apprentice
After all, to the well-organised
mind, death is but the next great
adventure.
The annual Warren Luxton
Memorial Award winner has
been announced for the top
engineering apprentice within
the Go-Ahead Group’s bus
and coach companies in the
south.
Sean Crumpler from Corfe
Mullen, was chosen by
supervisors and managers
from the 14 apprentices
Front l-r: Rodney Luxton and Sean
Crumpler. Back l-r: Kenny McDonald,
employed across the
District Engineering Manager; Steve
group’s companies including
Hamilton, Engineering Director and
Bluestar, Damory Coaches,
Alex Carter.
Marchwood Motorways,
Southern Vectis, and Wilts & Dorset. It’s the second time that he has
gained the accolade. He started his apprenticeship in 2005 and was
the recipient of the award in 2006.
4
• Training Consultancy
• Training Needs Analysis
• Institute of Leadership &
Management Registered Centre
• Mediation Services
Training4per4mance Ltd
Poole, Dorset
Tel: 01202 605090 Fax: 01202 605090
www.training4per4mance.co.uk
Email: ewa@training4per4mance.co.uk
Business
April 2010
2010 April
The
28
The
J K Rowling
Business 29
protecting the environment
National Service from a Local Company
CRC Scheme
Starts April 2010
W
aste Management Facilities (WMF) is one of the fastest
growing waste management companies in the country.
Its success has been down to the hard work and determination
of Managing Director Gary Fendley and his team. They have
developed an integrated approach to waste management,
offering a one stop shop for all kinds of recycling waste
management services.
A
The new service, developed in
partnership with UK consultancy
Enviros, has been designed
specifically to help organisations
in the public and private sector
comply with all the requirements
of the CRC.
The carbon counter will
help organisations to establish
whether they are legally obliged
to register for CRC. If so, it
will then enable them to map
energy consumption across each
individual component of their
business structure using clear onscreen guidance.
David Mole, Managing
Director of Landmark
Environment, said, ‘This service
comes at a crucial time as
registration for the CRC scheme
starts in April 2010 and it is
estimated that up to 20,000 UK
businesses could be affected, with
5,000 having to be registered
for the scheme. It is also widely
regarded that awareness of the
scheme is low, with a recent
survey from SAP revealing that
a fifth of companies have not
even started planning or have
no idea what measures they
need to take. Considering the
increasing scrutiny being placed
on the energy performance of
large companies, there is an
Fuel for Thought
L-r: Pat McLarry, Yateley
Industries; TJ Group Director
John Gosling and Graham
Barwicky, Yateley Industries
30
The
A waste management specialist
near Southampton is to trial
carbon-friendly biodiesel in vans
which collect workplace recycling
from nearly 500 companies and
organisations on the south coast.
The TJ Group, which has
customers ranging from bluechips to sole traders, will test the
greener product in partnership
with Yateley Industries, a
social enterprise in north east
Business
Hampshire which turns
waste cooking oil into
greener fuel.
Yateley Industries, a
charity funded through
the Department
for Work and
Pensions and local
authorities, provides
accommodation and
employment at a 4.5acre community for the
disabled in Yateley.
It recently set up a £20,000
biodiesel plant, with waste oil
collected from companies and
organisations for free before
being sold on as converted fuel
to help fund the community’s
operations.
John Gosling, a Director at
TJ, which employs 110 people,
said, ‘With biodiesel currently
cheaper than conventional diesel,
we anticipate a 12% saving on
fuel costs on our three recycling
collection vans.’
opportunity for those who take
early action to benefit from
enhanced reputation, as well
as cost savings through greater
efficiency.’
Businesses will be able to
establish whether they qualify for
the scheme by recording details
of their company structure in a
CRC-ready format. The service
will allow users to generate
everything they need for the
CRC mandatory footprint
and annual reports ready for
submission to the Environment
Agency. The service will retain
regular snapshots of customers’
data to provide the evidence pack
required for CRC audit purposes.
To register for carbon counter
organisations should visit
www.carboncounter.co.uk
Finding the Key
to a Low Carbon Future
Harnessing the UK’s abundant
wind, tidal and wave resources
could hold the key to tackling
the UK’s energy crisis, as well as
make a massive contribution to
the economy with the creation
of over 40,000 jobs, experts said
recently in a report published by
the Institution of Civil Engineers
(ICE).
The UK energy sector is facing
a security of supply crisis. One
third of our power plants are due
to close by 2025, which equates
to a loss of 30GW of energy. At
the same time, we urgently need
to decarbonise our energy supply
to meet pressing environmental
targets.
ICE’s report Offshore
Renewables: Unlocking the
Potential says the rapid upscaling of offshore renewable
resources, on a similar scale to
that experienced by the North
Sea oil and gas sector in the
60’s and 70’s, could provide
the solution. The UK possesses
some of the richest wave, tidal
and wind resources in the world,
with the potential to provide
up to half of the UK’s current
energy demands as well as create
a major new industrial sector,
with significant export potential.
In January this year the third
round of tenders for offshore
wind sites was announced,
representing over £100bn of
private investment and 32 GW
of projects. If achieved, these
projects, combined with advances
in wave and tidal energy
generation, could contribute
significantly to plugging the
energy gap faced by the UK.
However, ICE warns that
to deliver on such a massive
scale industry requires a secure
commercial environment within
which companies can invest with
confidence.
The full report can be
downloaded here www.ice.org.
uk/downloads/offshore.pdf
WMF has an impressive
national client database ranging
from large blue chip companies
to smaller private customers.
From major national retailers to
individual shops, schools, pub
chains and clubs. Nothing is too
big or too small for Gary and his
team.
The company currently
services construction sites
throughout the UK. Offering the
complete range of services you
would expect from a national
waste management company.
These include; builders skips,
rollonoffs, front and rear
end loaders, eurobins of all
sizes, tipper lorry, aggregates,
compactors and portaloos.
The team at WMF are also
experts in the removal of
hazardous waste, which is one
of the most complicated areas
in the waste management areas.
Understanding the requirements
of this difficult area of waste
management is what has put
WMF at the forefront of this
sector. Keeping clients informed
of their responsibility and
discussing the options available
to them ensures that WMF offer
the correct disposal of hazardous
Green Energy Centre
Lends Helping Hand
New Car CO2
Emissions Cut
Average new car CO2
emissions fell by their
biggest ever margin last
year with the impact of
recession and the Scrappage
Incentive Scheme boosting
the continued influence of
technological advances made
by vehicle manufacturers,
according to the annual New
Car CO2 Report released
by the Society of Motor
Manufacturers and Traders.
The average new car sold in
the UK in 2009 emitted just
149.5g/km of CO2, down
5.4% on the 2008 figure
and 21.2% better than the
1997 base level. The rate
of reduction was the best
on record, three times the
average rate achieved since
data was first measured in
1997.
L-r: Rosemary Stevens, BSVI; Danny Godfrey, Green Energy
Centres; Marion Vincent, BSVI and Linda Gray, Green Energy
Centres
The Green Energy Centre has announced its partnerships with The
Bournemouth Society for the Visually Impaired (BSVI).
Managing Director, Danny Godfrey says, ‘We are very keen to help
one of Bournemouth’s oldest charities, particularly as it nears its
centenary in 2011.’
The Green Energy Centre showcases how renewable energy
technologies can be installed and used within the home.
Visit www.caringforourworld.co.uk
Visit www.bizmag.co.uk
Add your business free-of-charge
to the directory section
April 2010
2010 April
The
new online service which will help prepare south west
businesses for the CRC Energy Efficiency Scheme has
been launched by environmental data specialists, Landmark
Information Group.
waste at the right price. WMF
can also offer 100% food
recycling throughout the region.
WMF has also been at
the forefront of online site
waste management plans
(SWMP). The company offers
an integrated SWMP that
automatically updates all data
keeping its clients compliant with
all legislation and able to see how
their waste is managed at the
click of a button.
With over 25 years of
experience in the industry and
an in-depth knowledge of all
legislation and government issues
that are so vital in this business
Waste Management Facilities Ltd
is working hard to ensure that
you, the customer, are getting
the best service along with prices
that their competitors struggle
to match.
For all of your waste and
recycling requirements contact
Waste Management Facilities Ltd
on 01202 535888.
Business 31
network news
‘Green Homes’ to
Boost Jobs in South West
Climate Change Comes
to Bournemouth & Poole
Tourism businesses in Poole and
Bournemouth are preparing for
the future following a special
conference on climate change.
Poole and Bournemouth
Tourism in partnership with
South West Tourism, held
the free workshop at the
Bournemouth International
Centre to help local tourism
businesses find out more about
how to prepare for a changing
climate.
With the effects of flooding
and rising sea levels
becoming more
evident in the UK,
being prepared and
resilient can mean the
difference between
business success or
failure. And in an area
famous for its unique
natural environment,
created over centuries
by the elements,
the benefits to local
tourism businesses of looking
ahead and adapting early are
crucial.
Tourism businesses explored
local transport options that
encouraged visitors to give the
car a holiday, how to save energy
and waste to increase profitability
and using local foods to help the
local economy and reduce food
miles. The workshop also looked
at future plans for the shoreline
of the area and best practice from
across the south west region.
A
new government
initiative looks set to
boost job opportunities
in the region and help
households save money
and reduce their carbon
emissions.
Warm Homes, Greener
Homes, the government’s
household energy management
strategy, was launched recently
by Ed Miliband, Secretary of
State for Energy and Climate
Change with the aim of meeting
the target of a reduction of 29%
in carbon emissions from the
household sector.
Regen SW Chief Executive
Merlin Hyman said, ‘This
strategy is a significant step
forward in helping south
west households save money
by reducing energy use. It
will also create significant
job opportunities in making
and installing energy-efficient
Merlin Hyman
technologies – an excellent
opportunity for the many south
west businesses in this sector.’
The strategy proposes that by
2020 up to seven million homes
in Britain will have received
eco-upgrades, including
improvements such as solid
wall insulation or renewable
energy generating technologies.
It paves the way for ‘pay as you
save’ green finance.
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32
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Business
April 2010
Regis ter your business clubs and
events at www.bizmag.co.uk
London Plays Host to Carrington City Launch
One of the south of England’s largest and
most vibrant business networking clubs
is to launch its first meeting in the City of
London. The Chairman of The Carrington
Club, Jonathan Rose, is to host a cocktail
party for invited new businesses from the
London city business community, as well
as existing members from the south of
England. The event takes place on 15th
April at 6.00pm at 60 Cannon Street,
London.
Jonathan Rose
Chairman, Jonathan Rose, says, ‘With
the launch of Carrington City, I am delighted to bring the spirit and
ethos of Carrington Business Network to London.
‘One of the most important things to recognise about business
networking is that it is a two-way street. The Carrington Club is a
group of businesses who have a goal in mind and that is to improve
the size of their business and their contacts, not only in the south of
England but nationally and internationally.
Shape the Agenda:
Access All Areas
The existing support network for
small to medium-sized enterprises
(SMEs) is the topic for review
and discussion in Bournemouth
on 27th April 2010, when The
Chartered Institute of Marketing’s
Shape the Agenda event for
marketers, business owners and
managers highlight the challenges
and successes that SMEs in and
around Bournemouth experience in accessing business advice and
support.
A discussion white paper ‘Access All Areas?’ was published by The
Chartered Institute of Marketing at the end of last year to promote
discussion on how the role of government might best evolve to suit
the disparate requirements of SMEs and makes the case for effective
marketing support being central to SME business development. Mark
Stuart, head of research at the Institute will present the key themes at
the discussion evening.
Mark will be joined by Julie Leigh, an adviser at White Egret Ltd, who
has 30 years experience working with SMEs in the banking sector and
more than five years experience working within Business Link before
becoming an independent business consultant.
The Chartered Institute of Marketing is stimulating this debate
because many business development issues are at their core
marketing issues and these impact on a businesses’ growth prospects
and ultimately the growth of the future economy.
Mark and Julie will be joined by two local business people; Declan
O’Toole will talk about the key role Business Link has played in
providing advice for his Forerunner Personal Catering business, and
Justine Wyness will talk about how she has addressed some of the
marketing challenges of BeCheeky.com, her online consumer business.
The event will be chaired by Henry Howarth, SME champion for The
Chartered Institute of Marketing’s Dorset branch, and will finish with a
discussion panel to invite questions from the audience and share local
insights.
For more information visit www.cim.co.uk/events
2010 April
‘We have created a dynamic and fun platform for members to
interact, meet new people and do the serious work of business
generation. This mix has proved undeniably successful in generating
new business activities between the members and I am looking
forward to meeting like-minded business people at our launch in
London.’
For exclusive invitation to the Carrington City
Cocktail launch, the entry cost will be £30
plus VAT for the opportunity to meet with an
extremely well connected London City business
group. For further details and an invitation
contact jonathan@carrington-club.co.uk
New Chambers of Commerce
Businesses across
Hampshire are
to have a single
countywide chamber
of commerce for the
first time.
Members of
Southampton &
Fareham Chamber
sealed the
historic move in a
unanimous vote at
L-r: John Harrocks, North Hampshire Chamber;
an extraordinary
Maureen Frost, Portsmouth & South East
general meeting. The
Hampshire Chamber and Jimmy Chestnutt,
decision followed
Southampton & Fareham Chamber
overwhelming votes
in favour by Hampshire’s two other chambers, Portsmouth & South
East Hampshire and North Hampshire.
The new body, Hampshire Chamber, will be one of the UK’s biggest
regional business networks. It will have a combined membership of
more than 2,000 individual firms spanning all sectors and sizes of
business.
Shorthand Makes
a Comeback
Training experts have noticed a resurgence of traditional skills such
as shorthand over the last six months.
The Notting Hill branch of Pitman Training has seen a 16%
increase in people taking its shorthand courses.
The
protecting the environment
Business 33
manufacturing & engineering
property & development
New Managing Director
for Modulift
Manufacturing Bouncing
Back According to Barometer
The Manufacturing Advisory Service in the South West (MAS-SW)
has revealed survey findings which show that manufacturing in the
region is being boosted with new orders and that an increase in jobs is
anticipated by the sector in 2010.
The wave of positivity surrounding the manufacturing sector in the
region is reflected by outcomes of the South West Manufacturing
Barometer, compiled by MAS-SW, which reveals that more than half
those manufacturers surveyed either saw no change or an increase in
their turnover in the past six months, with 81% expecting to see this
figure continue to rise in the next six months. Order books also look
healthy with 67 % seeing either no change or an increase since June
2009, and enquiry levels are also up by more than a third.
Designed to collate information on the economic climate and
emerging trends from manufacturers in the region, the latest South
West Manufacturing Barometer revealed:
b 62% of businesses say that jobs are safe while one in 4% predict
an increase in staff numbers
b 32% have seen increased sales over the past six months with 31%
expecting their order books to remain healthy
b 35% will invest in new machinery and or new premises while 33%
will invest in new technology
b 77% believe that the emerging low carbon market will have no
impact on their business
Trade Drive to
United Arab Emirates
34
The
UK Minister for Trade, Investment and Small Business Lord Davies
recently led a delegation of around 70 British small and medium
enterprises to the United Arab Emirates.
The two day mission aims to increase business and partnership
opportunities with the UK’s 14th biggest export market.
Business
Ken Crook, Phil Scantlebury, Robert Walter, Pip Arnold
Ferndown Company
Prepares for Rapid Response
Electronic Technicians Ltd (ETL), based on the Ferndown Industrial
Estate, Wimborne, recently hosted a visit by the North Dorset MP, Mr
Robert Walter, who is also the President of the inter-parliamentary
European Security and Defence Assembly. The visit was organised as
part of the industry wide Defence Matters campaign which aims to
communicate the positive contribution of the defence industry to the
UK, and the value that the industry brings to the national economy
and the vital work of our Armed Forces. ETL was selected by the ADS,
the Trade Association advancing UK aerospace, defence and security
industries, of which ETL are members. ADS are heavily involved in the
Defence Matters campaign and are keen that the value of small and
medium sized enterprises (SMEs) such as ETL is communicated to
local politicians.
Bob Walter was given an insight into the ETL operation by Ken Crook
ETL’s Managing Director, and received a presentation by ETL’s Ministry
of Defence Project Manager, Philip Scantlebury, describing some of the
work that ETL has been involved in recently on behalf of their clients
in the UK, US and Europe, and how as project manager, he interacts
across the supply chain. Philip also took the opportunity to highlight
the high financial investment the company is forced to make in order
to meet the critical timescales set by Urgent Operational Requirements
(UORs). To provide a rapid solution and meet the tight deadlines
necessary, ETL often has to commission and buy-in components early
before an official order is received, only by doing this can they be sure
to deliver vital equipment on time, and in some cases, before time!
THEBUSINESS
T H E I N D E P E N D E N T MAGAZINE FOR DORSET, WEST HANTS AND SALISBURY
2010 SPECIAL FEATURES
MAY/JUNE - copy by 16th April
Employment Experts • Money Matters • Travel Talk
Manufacturing & Engineering • Catering Business
JULY/AUGUST - copy by 9th June
PR & Advertising • Construction & Refurbishment
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The Business (Dorset) Ltd,
9 Gainsborough Rd, Ashley Heath, Ringwood BH24 2HY
April 2010
Front l-r: Developer Alan Fielder, Don Howard and
Grahame Pettit
Back row: Amiri’s Mike Seaton, Neil Cole and
Andy Corry
A seminar covering the latest planning
requirements and codes of practice in the building
of sustainable homes was held at Fareham-based
Amiri Construction. Kemble-based consultants
Energist presented the one day seminar to
members of the Amiri team and residential
Election Fears
Stifle Property Market
The upturn in the UK’s property market slowed in
February as buyers and vendors adopted a ‘wait and
see’ approach in the run up to the general election.
14% fewer estate agents reported a rise in property
prices to the Royal Institute of Chartered Surveyors
during February than in January.
‘The possibility of budget cuts and tax rises
are causing many prospective vendors to await
the outcome of the election,’ said David Plaister
Managing Director of LetAssured UK.
‘However, landlords should be aware that the
current level of house prices when allied to the
recent improvements in buy-to-let finance probably
creates an excellent environment in which to extend
property portfolios,’ he said. ‘It is highly likely that
house prices will resume their upward trend after an
election regardless of which party wins.’
New Contracts
for Britannia
An up and coming construction firm has secured
two major building contracts with Dave Wells
Properties.
Britannia Contracting, which has its headquarters
in Poole and was established four years ago, has
successfully pitched for almost £1m worth of work
from Bournemouth’s biggest private landlord in
recent months.
Projects include three blocks of flats on the site
of the former Ensbury Park Methodist Church in
Columbia Road, totalling 18 new units, and a block
of three flats and a maisonette in Heron Court Road.
2010 April
property clients covering a wide range of
identified issues and procedures which will make
a difference to the environmental impact of new
home construction.
Amiri’s Managing Director Grahame Pettit says
that the 70 page dossier that accompanied the
presentation by Energist’s Technical Director Don
Howard provides a clear insight as to the options
and alternatives available to developers and
contractors when considering the environmental
impact of their project.
‘We are determined to support our clients as
technological advances in materials and methods
of construction allow for the creation of more
sustainable houses,’ said Grahame Pettit.
Topics considered range from building fabrics
and composite products to emissions, sound
installation, lighting and even the need for cycle
storage.
Warning
Check Your Lease
Business owners could be liable for payment of rent
long after they have vacated a property. That’s the
warning from Adams & Remers solicitors, following a
recent court ruling.
The case of Newham v Van Staden has caused
concern in legal circles because leases thought to
be excluded from security of tenure provisions in
the Landlord & Tenant Act 1954 might not in law be
excluded afterall.
The new ruling means that anyone who was a
former tenant of a lease could remain liable for a
‘holding over’ period long after the original tenancy
has been assigned to a third party. Therefore the
former tenant may think his responsibility has ended
at the end of the original lease so what they believe
to be excluded leases should be checked.
‘This has widespread ramifications for any
business owner that has owned a lease on their
own or other properties,’ says Robin Illingworth,
Managing Partner at Adams & Remers. ‘Basically,
they could now find themselves liable to rent
payments many months or years after they have
vacated a property.’
The Van Staden ruling also means that businesses
who have not spelled out this potential liability
in their records could find themselves liable for
misleading accounts.
Robin Illingworth comments, ‘Our advice, following
this case, is that businesses should seek legal
guidance as soon as possible to confirm whether
the Van Staden decision applies to any leases which
they have formerly owned and “were excluded”.
Otherwise, they may have a nasty shock when they
get a big demand for back payment of rent for a
property they no longer have anything to do with.’
Building
Insurance
Valuation
It is important to ensure your
buildings insurance is up to date
and accurate especially in a
fluctuating property market.
If you are over insuring your
property this will be money
wasted since the insurers will
only pay up to the current market
value of the property using the
‘average’ clause in the policy.
If you are under insured then
your insurers will only pay up
to the value of the sum insured
which may be far lower than the
current value of the property,
potentially, leaving you with a
large shortfall in the event of a
total loss.
Property values vary over time
and can go down as well as up,
and since the cost of building
work also varies, especially
in recessionary periods, it is
possible, for example, that
building reinstatement costs
could be quite low for a property
which has maintained or even
increased its value; the insurance
premiums need to reflect this.
Building Insurance
Valuation calculations are not
straightforward. This is why it
is important to maintain up to
date and accurate valuations by
qualified professionals to ensure
piece of mind in the event of a
claim.
Goadsby surveyors recently
carried out a valuation on a
property in Boscombe to ensure
the building owner is not paying
an excessive premium but
maintaining the correct sum
insured.
Goadsby has a team of
Building Surveyors who can
produce Insurance Valuations for
any property, and offer related
advice. Contact the Building
Consultancy Department on
01202 550216.
The
Global engineering company Modulift
has announced the appointment
of Sarah Spivey (née Buckland) as
the new Managing Director for the
group. Modulift products are currently
available in 20 international markets
including many in Northern Europe,
the USA and the Middle East, and
Sarah plans to make expansion of the
company a priority.
Sarah said, ‘I’m delighted to be
offered
this opportunity to take the
Sarah Spivey
company forward. It’s an exciting time
for Modulift as we are launching a new rental division, offering lifting
equipment for heavy lifts up to 1,000 tonnes for rent from periods of
one week to one year and beyond.
‘At the same time we are expanding the engineering division in
order to concentrate on research and product development as the
number of enquiries for custom designed products continues to grow.
Implementing our growth strategy with these new divisions along with
the development of our distributor channels around the world presents
a real challenge, something which I am greatly looking forward to.’
Sarah will continue to head the sales and marketing division
alongside her new role of managing director.
Sustainable Home Construction
Business 35
vehicle view
vehicle view
Excelsior Coaches
implements Safe and Fuel
Efficient Driving (SAFED) into
its driver training programme
for 2010.
Excelsior Coaches driver
development programme is a
feature of its commitment to
achieve reductions in its fuel
spend, carbon emissions and
accident rates.
SAFED is a driver
development course
that aims to help businesses and organisations reduce fuel and
maintenance costs, reduce CO2 emissions and improve safety through
the enhancement of driving techniques.
SAFED is a one-day, off-the-job driver training programme that aims
to improve safe and fuel efficient driving techniques of commercial
vehicle drivers. It involves a mix of classroom and on the road
tuition and each driver is assessed on their driving techniques and
knowledge. The course includes a ‘before and after’ comparison of
driver performance and indicates the MPG improvement achieved by
each driver. By undertaking the training, drivers can also help reduce
their risk of accidents and gain a better understanding of the thought
processes involved in reading the traffic and road conditions ahead
while driving smoothly, safely and economically.
SAFED training was originally created for drivers of lorries and was
launched in the bus and coach industry in 2009. By the end of March,
Excelsior will see 20 of its drivers complete the training.
Not all coach operators are the same...
Excelsior provides a modern comfortable and safe coach
fleet at very competitive prices and are demonstrably the
highest quality service providers in the region.
‘The highest quality service
providers in the region’
- Confederation of Passenger Transport, Coach Marque Accredited
Excelsior can provide the following;
✓ Corporate Events
✓ Staff Transportation
✓ Scheduled Services
✓ Up to 53 Seater
✓ Social Events
✓ Coach Tours
✓ Air Conditioned
Executive Fleet
✓ Contract Hire
✓ Seat Belts Fitted
www.excelsior-coache
s.com
Excelsior Coaches Limited
Central Business Park, Bournemouth, Dorset BH1 3SJ
36
The
tel 01202 652222 local call 0845 608 8488 fax 01202 652223
email coaches@excelsior-coaches.com
Business
Rally Call to Business
Bandits and border guards are
the least of his worries as Ashley
Platen-Mills prepares for a gruelling
6,000 mile rally across the roof of
the world to central Asia.
The Dorset businessman says
the epic journey will raise £20,000
for two UK charities helping sick
and dying children here and at his
destination in Tajikistan. He now
hopes firms will ‘rally behind’ him,
sponsoring squares along his route
map via a special website designed
to boost business networking and
internet presence.
Ashley Platen-Mills
It takes drivers three to four
weeks, conquering inhospitable terrain including blistering deserts and
the second highest road in the world at more than 15,000 ft. His route
will include Western Europe, Romania, Armenia, and Azerbaijan.
For more details visit www.charityroadtrips.org
Vehicle Diagnosis
Breeze Volkswagen IT specialist,
Adam Denslow, using the vehicle
diagnostic tool
Tower Park-based motor
dealership, Breeze Volkswagen,
has invested in its IT systems
with the introduction of the
latest vehicle diagnosis and
service information tool. This
tool will determine vehicle faults
more quickly and efficiently,
with an ultimate aim to reduce
service and maintenance times
to further enhance customer
satisfaction levels.
Motor into Spring
with a Stylish Coupe
If you have read any paper in the last 18 months you could be forgiven
for thinking that the car industry is on its last legs. The current climate
at Horizon Honda is, however, not as you would think with a vast
refurbishment and investment at the Ringwood Road dealership having
just been completed. The building like Honda itself is now in perfect
condition to showcase the latest offerings from the forward thinking
manufacturer.
This spring will see the latest launch of the third hybrid in the CRZ,
a highly stylish coupe. The CRZ offers three different driving modes.
In fact the driving experience was the core of the design brief with a
wide track and short wheelbase which offers responsive steering and
short sharp gear changes, and because it’s a hybrid, low CO2 emissions
(below 120GSM’s) and high MPG for a performance car. In fact the car
VED (Car Tax) is £0 per year.
The three modes include Sport, Normal and Econ so there is a mode
to suit your journey and your style of driving. You will be able to view
the CRZ from June onwards but you can view the new impressive
showroom and the highly desirable range now.
The corporate department can also offer the latest advice and
information on contract hire and your responsibilities under the
Corporate Manslaughter Act.
Contact Karen or Ritchie on 01202 746404.
April 2010
New Workshop
Manager
www.airportcarslimited.com
161a New Road, West Parley, Ferndown, Dorset BH22 8EB
CELEBRATING
25 YEAR OF BUSINESS
TH
2010 sees Airport Cars Limited entering into its 25th year of
business.
Abacus, the Dorset based vehicle
hire company, has appointed former
Castle Recovery Work Shop Manager
Justin Ware to manage its own busy
MOT, service and maintenance
operation.
The Ferndown service facility which
employs four technicians and one
administrator, not only maintains the
Justin Ware
company’s own 300 strong hire fleet
of cars, trucks, vans and motorhomes, but provides services for 35
corporate transport operators from the surrounding counties.
Secondwind for Loders
Throughout the 25 years Airport Cars has been delivering a range
of top quality transfer services for private and corporate use.
Company Director, Ken Hodgetts said, ‘Like most businesses
we have been victims of the recent recession. Since late 2008
the decline in corporate and holiday travel has had a dramatic
impact on our trade. However, as we continue through 2010 and
our 25th year of business I believe this year will see the start
of recovery. Compared to the first quarter of 2009 bookings for
our Service so far this year have increased. Although it will take
time to get back on track, I am optimistic bookings will continue
to increase at a steady pace as confidence grows.
L-r: Loders Volkswagen Van Centre Specialist, Steve Czarnokoza with
Secondwind Watersports’ Dan Sallows
Loders Van Centre in Dorchester has sponsored Secondwind
Watersports’ new Volkswagen Transporter to help more people get
out onto the water.
THE COMPANY’S CONTINUED INVESTMENT
‘As my business depends on reliability, new investment in
replacement vehicles is essential. The latest purchase for our
Premier Service is the S.E. BlueEFFICIENCY E class MercedesBenz. We take our first delivery of this impressive new look
Mercedes-Benz by the end of the month. I am confident this
vehicle will become popular with our corporate clients along with
the holiday traveller that requires comfort on a different level.’
THE LATEST 2010 ADDITION
TO OUR PREMIER SERVICE
www.pooleaudi.com
Poole Audi
Less really is more.
The Audi A6 is now more impressive than
ever with new styling inside and out. It also
consumes less fuel. In fact, thanks to new
technology, the A6 2.0 TDIe achieves an
outstanding 53.3mpg along with reduced
CO2 emissions of just 139g/km.
If those reductions don’t excite you, then
perhaps the new reduced price will. We are
currently hosting some very attractive offers,
including the value added Le Mans Edition.
This exclusive upgrade includes a saving of
over £1,600.
For more information, call our local business
team on 01202 775050.
“ FED UP WITH THE RECESSION ……
GO ON SPOIL YOURSELF ”
ASK FOR DETAILS OF THIS NEW LOOK
MERCEDES-BENZ E CLASS
bookings@airportcarslimited.com
01202 590014
Poole Audi, 582-600 Ringwood Road, Poole, Dorset. BH12 4LY.
01202 775050
Terms and conditions apply. Subject to availability. Offer ends 30th June 2010.
2010 April
The
Excelsior Drivers are SAFED
Business 37
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Drive Time Team
Get into the Driving Seat
New Driver instructor, Adam Parker, challenged the Drive Time team on
Wave 105, to a mock driving test following on-air banter about driving
tests.
Presenter, Rick Jackson, had wished a listener luck for their driving
test, then asked colleagues Kate Weston and Shaun Aquilina, ‘If we
were to take our driving tests again would we pass?’
Listener and new driver
instructor, Adam Parker,
immediately picked up on
the point and rang in with the
challenge. Over the next few
days, the trio had time to brush
up on their driving skills and
revisit the Highway Code, all
the time talking about it on
air with all the tension of a
real driving test. When the day
of the mock test arrived, the stakes were even higher, with the worst
driver of the three losing the use of their car to get into work for a day.
Wave 105 presenter, Rick Jackson, said, ‘Fortunately we all passed
our tests, but it was pretty close as you are allowed a maximum of 15
minors before it becomes an instant fail. Kate and I got 13 minors each
and Shaun got 15, so Shaun will have to get the train to work for a day!
While we all had a bit of fun with this challenge it certainly highlighted
that we’ve all picked up some bad driving habits. Hopefully this
exercise will help us to address these issues and will make us more
mindful with our driving, as I think we all tend to forget how dangerous
driving can be at times.’
vehicle view
Spaceway Wins Order
from Shears Brothers
Pick Up a Pixo for a Pound
Spaceway, a leading
UK provider of
integrated interior space
solutions, has won a
£330,000 contract
from Bournemouth
based transport
company, Shears
Brothers, to create
a new Headquarters
at Bournemouth
International Airport.
Shears opening party, l-r: Dominic O’Brien,
Spaceway has carried
Managing Director Spaceway Group; Harvey
out a total fitout to
Greenman, Bournemouth Airport Estates
the 54,000 sq ft
Manager and Clive Verny, Spaceway Project
building, which include
Manager
warehousing and offices.
Bringing together Shears Brothers distribution and storage into one
building, the new headquarters includes 60,000 sq ft of warehousing
and is fitted with pallet racking to accommodate over 2,000 pallet
locations in addition to new office accommodation as well as a food
safe storage area. In addition, Spaceway is also building 2,000 sq ft
of office space to accommodate the company’s management,
administration and traffic departments.
Spaceway is undertaking the total refit and refurbishment of the
building, which will include pallet racking, electrics, lighting, dividing
wall and floor painting in the warehouse as well as partitioning,
ceilings, carpets and all electrics in the offices.
DOVE CAR SALES
Airport Tyres
We have one of the largest selections of
We believe that we cannot
be beaten on price.
4 x 4s from £1,495 - £9,995
Prestige and Sports Cars from £2,395 - £9,995
and Family Cars from £1,495 - £6,995
All makes of cars available - phone for details
All Cars are PDI, HPI Checked,
Warranted and Serviced
A 3 3 8 R I N G W O O D R O A D , N O R T H G O R L E Y,
FORDINGBRIDGE, HANTS SP6 2EX
01425 657074
w w w. d o v e c a r s a l e s . c o . u k
Specialist in:
• Cars
• Vans
•4X4
• High Performance
• Branded & Budget
tyres
Free
Fitting
&
Balancing
Airport Tyres
101a Aviation Park West
Bournemouth International Airport, BH23 6NW
Tel: 01202 571399
W
estover Nissan is offering cost-conscious Dorset drivers
the deal of 2010 on its compact city car, the Pixo. For
a deposit of just £1 local
motorists can take to the
town in a brand new 10 plate
car – and make the most of
Westover’s ‘three year, nocost’ offer at the same time.
The five door Pixo 1.0 n-tec
comes complete with a three
year warranty, three years road
fund licence and three years
free servicing, as well as three
years complimentary roadside
assistance. Customers can elect
to pay a £1 deposit and make monthly payments of £195 a month (or
increase the deposit and make lower monthly payments). The ‘3, 3, 3,
3’ offer is also available to people choosing other payment methods,
including those opting for cash back on the part-exchange value of
their old vehicle. With blockbusting fuel economy figures of up to 73
miles per gallon, insurance at the lowest rate and complimentary road
tax for three years, the Pixo is one of the most economical cars on the
road.
‘This is a great offer which makes budgeting for motoring costs a
no-brainer. It also proves that strong deals are still around for anyone
who missed out on the government’s scrappage scheme,’ says
Paul Hughes, Westover Nissan General Sales Manager. ‘Petrol and
insurance are the only additional costs that Pixo customers need to
consider and even that’s unlikely to leave a dent in the cash flow – the
car’s fuel efficiency means that it only costs around £8 to travel 100
miles.’
Front, side and curtain air bags are
standard on Nissan’s 1.0 n-tec Pixo, as
are ABS brakes, a radio with CD player,
remote central door locking, Isofix child
seat anchorage points, front electric
windows, air conditioning and power
assisted steering. Westover customers
opting for a finance deal can have a
free sat nav system installed at no
extra cost, which also provides MP3
compatibility and Bluetooth connectivity.
Anyone wishing to arrange a test drive
(including a trial from home) can do so
online, by telephone or in person.
Visit www.westovergroup.co.uk and click on the Nissan button.
Freight Firm Boss Calls for Answers
The Managing Director of RH Freight has called for MPs to reveal their
transport policies in the run up to the general election.
Ian Baxter has written an open letter to the transport ministers from the
three main political parties, asking for details of their policies on various
transport-specific topics including fuel duty (including fuel duty escalator
and fuel duty/oil price balancing), investment in road infrastructure,
privatisation of the road network, road pricing and longer trailers.
SHEAR DRIVING FORCE
Next day UK & Ireland
pallet distribution
Daily London service
Dedicated same
day service
European pallet
distribution
Retail outlets –
Pall-Ex Retail+
Full & part load
distribution for
the UK & Europe
Versatile modern fleet
Daily Isle of Wight
A.O.G Specialist
Worldwide air cargo
Warehouse and storage
Palletised Hazardous
freight distribution
through out the
UK & Ireland
Delivering complete freight solutions
SHEARS IN PA RTN E R S H I P W I TH
www.sbtl.co.uk +44 (0)1202 593555
Business
April 2010
2010 April
18/02/2010 20:12
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