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Photo Taken by
Nick Mann, Snowmaking
Our Mission: is to provide our guests with an enjoyable recreational experience so that they will choose to return.
Our Values: Safety, Teamwork, Efficiency, Enthusiasm, Professionalism
Every Guest, Every Time: Smile, Make Eye Contact, Listen Attentively, Answer Questions, Thank the guest.
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I want to send a “Big Thank You” to the managers, supervisors and staff for all of your hard work, dedication, and guest
service as it paid off in so many ways throughout this challenging season. Don’t forget to stop by as we are open all yearround with many exciting venues including Mountain Adventures, The Vertical Trek, Paintball, Ropes Course, Adventure Camps, and catered events. Hope to see you between now and next winter! Sincerely, Ron Hawkes, GM
.
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Kyra Garling-Child Care - Nominated by Mary Williamson
Kyra is reliable. She doesn’t stop moving from the time
she arrives until she leaves. She pays attention to detail.
She considers safety and security of every child who
walks through the door. Her guest service and approach
to the parents is extremely professional. She offers our
Playcare guests a great place to be when their families
are outdoors enjoying the snow on the weekends!
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Heath Keefer - Lift Maint. - Nominated by Tad Cruise
Words cannot express our appreciation for Heath as he
is always there to help when needed. Heath is always
upbeat, positive, quick with a smile, and capable of fixing
just about anything. He is a huge help to all of us here at
Roundtop! Thanks Heath! And keep up the great work!
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Always
Thank Our Guests
“Snowmaking is our department of the week. Given what
will go down as one of the worst winters ever on the East
Coast, our snowmaking team actually improved their
scores and far outpaced other eastern resorts. The survey
scores (pulled 3/6)prove it:
Overall Snowmaking
Roundtop 48 (+1 from 14/15)
Liberty 36 (-1)
Whitetail 27 (-1)
Overall Snow Conditions
Roundtop 41
Liberty 28
Comp Set (average of comparable resorts) 19
Whitetail 16
In addition, Roundtop was one of only a handful of resorts
east of the Rockies to get to 100% open this year. Thanks
to our snowmaking crew for giving us great conditions all
season.” Chris Dudding,Marketing Director
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James R
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Garling
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Thanks
Snowmakers/ Groomers
“I’d like to take a second and thank my entire staff in Housekeeping, from seasoned veterans to our newbies.
You all made my job much easier (and more importantly, fun!) knowing I could rely on each and every one of
you. Thank you again for a great winter! I want to see you all again next season. KEEP THAT HOUSE!!!”Brian
Brzezinski, Facilities Maintenance Supervisor
“Another season is done. I wish to thank all the tubing
staff for a short,but great season of winter tubing. We had a
58 day season and wish it could have started earlier. However,
there is always next season - here is to opening earlier next
year. I personally want thank everyone for all their help in
making this season a good one. We had a lot of happy guests.
A great accomplishment! Thank you everyone. On a sadder
note, this was MJ’s last season with our department. Mary
Jane Pechart has been with us for a long time. She started in
2005 as a cashier and grew into the Inside Supervisor overseeing the cashiers at tubing. She has been a key person in
the tubing department for many years. She is a very
professional person and prided herself on helping the guests.
The reason that she is leaving us after such a long time is
that she has moved out of the area and is getting married.
She currently works at the Hershey Hotel overseeing the
Congratulations
wait staff and the reservations for the dining areas. However,
MJ, Tubing Supervisor/Cashier
getting married and living an hour away is a little too much
for the future bride. She will be missed by the tubing
MJ to be married to Troy Wile Jr.
department and by me. She will always have a place in our
at Laurel Rock Farm, Mifflintown PA
tubing family. We wish her and her new family the greatest
on 9/17/2016; honeymoon in Aruba.
of luck. Thank you for everything MJ.
Congratulations and farewell Mary Jane.
Sincerely, Matthew Weeden, Tubing Manager
Thank you for your many years of service Roundtop will miss your sweet smile.
Courtesy Team
It has been another great year for the
Courtesy Team thanks to all of your hard
work, cooperation and can do attitude.
Our new Courtesy team members have
blended well with our returning veterans. You have been the first to greet our
guests as they arrive. You have welcomed
them to Roundtop and provided valuable
information to make their visit an enjoyable experience. Your willingness to help
out in other areas of the resort have been
greatly appreciated. Many guests have
also commented about seeing Courtesy
members throughout their visit and your
follow-up to how their day was going.
They have also noticed your ‘thank you’
and ‘invitations to return’ as they are
leaving the mountain. Thanks again for
everything you have done for each other
and our guests.
Denny Fry, Courtesy Supervisor
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A BIG THANKS from TOM
I want to thank everyone that lent a hand this season in
the rental department. On busy days it is always nice
to see friendly faces and helping hands from many of
the other departments at Roundtop. I want to thank
my new hires as well as all the rehires that stuck with
us through a trying season of a late start, massive snow
storm and then summer temperatures. Thanks to our
late season hires for coming on board when we needed
help the most. I appreciate everyone’s help and dedication to Roundtop. I am thankful that I work at a job I
love and with people that care. Thank you to my rental
assistant, Val, and my rental supervisors, Joyce, Dana,
Dave, and Logan. Everyone stepped up and gave 100%
to make sure our guest’s experience was the best it
could be. I can’t wait for next season when we can do it
all over again. Have a great spring, summer, and fall.
Tom Whittles……..
Death of a snowman
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Thanks to all..
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