October

CONNECTION
Vol. 13 No. 10 October 2010
Closed for the Hungry
On the Scene
JRN Team -I’m finding myself saying “thanks” to you
guys a lot these days, but there’s always a good
reason for it. I wanted to let you know how much
we appreciated the assistance of the Corbin, KY
team yesterday.
As usual, Dennis, Junior and the entire team
were extremely helpful. I’m not exaggerating
when I tell you that my trips to the Corbin KFC
are my favorite restaurant visits. I usually try to
find a reason to hang around longer than I need
to just because I enjoy it so much.
As sometimes happens in our business,
things did not go exactly as planned, as an issue
with the transportation company caused us to
have to make some on-the-fly adjustments.
Dennis and the team never missed a beat, and
despite a few logistical challenges brought on by
the bus company, we ended up getting some
great footage.
We really do appreciate the partnership. You
guys are great to work with. Thanks again.
Rick Maynard, KFC Public Relations Manager
KFC Press release LOUISVILLE, KY - At
Corbin. KY on Monday, October 4th and Salt Lake
City October 6th, paying customers were asked to
postpone their lunches so the staffs could provide
free meals to the needy. Customer feedback at Corbin
was positive, with many people expressing support
for the cause and even making donations to help in
the fight against world hunger.
KFC announced that to raise awareness for
World Hunger Relief efforts, it shut the doors of its
two most historic locations – Colonel Sanders’ first
restaurant in Corbin, KY, and the original KFC
franchise in Salt Lake City. To highlight the chain’s
national campaign to collect donations for the
worldwide cause, it converted the restaurants into
“World Hunger Relief Kitchens,” serving free meals
to in-need residents from local shelters.
Only a cause as important as fighting world
hunger could inspire the owners of KFC’s two most
famous restaurants to shut their doors. The Corbin
restaurant, operated by JRN Inc., has operated since
Hungry Continued in column 2
Very Important
Insurance
Announcement
Pages 7 & 8
Hungry Continued from column 1
1940 and the Salt Lake City location, operated
by Harman Management Corp., has been serving
customers since 1952.
There are approximately 1 billion hungry
people around the world today. Hunger and
malnutrition are the number one risk to health
worldwide — greater than AIDS, malaria and
tuberculosis combined. Among the key causes of
hunger are natural disasters, conflict, poverty,
poor agricultural infrastructure and overexploitation of the environment. Recently,
financial and economic crises have pushed more
people into hunger.
Continued on page 10 column 2
JRN CONNECTION October 2010 Vol. 13, No. 10
Rodney Davis
I would like to take this time to introduce
Rodney Davis, the new RGM of KFC
Humboldt Tennessee. Rodney comes from
McDonald's management team. He is also a
former schoolteacher and athletic director.
Rodney has prior KFC experience as a RGM for
three years in Kentucky and was my assistant
manager seventeen years ago in Martin
Tennessee. Rodney is married with four children,
two in college, one in high school and one in
middle school.
Rodney brings a professional attitude to
Humboldt; I look forward to him taking
Humboldt to the next level.
Wendell Teague, Area Manager
2
Cathy Goins
I want to introduce everyone to Cathy
Goins, our new RGM at Sikeston, Missouri.
Cathy comes to us from Arby’s where she was
assistant manager for two years. In the past
Cathy worked for KFC, she said it is like riding a
bike you never forget. Cathy and her husband
James have a son Seth, age 10 and a daughter
Alyssa age 6.Cathy’s goals are to improve her
store’s public image and grow sales. Welcome to
the JRN family.
Stephen Maloney – Area Manager
Atoka Tacos
Business is Cleaning Up
The UNA "AAA" football team had a car
wash at the KFC at Bell Rd, Nashville, TN!!
All the kids were smiling and happy as
they waved the customers in for a car wash!!!
And into our KFC!!!! "Local sales
building"!!!!! It’s where, its at!!
Thanks Team Bell Rd!
Tony George, Area Supervisor
We want to thank Brighton football players
for loving tacos!!! Their homecoming theme is
Mexico this year and as a spur of the moment
idea they ordered 200 tacos to use as footballs
for team spirit!!! Our taco in the middle is our
very own drive-thru cashier Sierra Barrett who
helped the team. She is flanked by two Brighton
football players. Thanks, Brighton High School
players for making us a special part of your
day!!!!!!
Rhonda Bishop, RGM, Atoka, TN
JRN CONNECTION October 2010 Vol. 13, No. 10
Presenting a Pullen
Debbie Follis is holding Davis Pullen
son of Kimberly (center) and Phillip Pullen,
grandson of Barbara Keltner (right), born
June 23. Barbara, now retired, worked in JRN
accounting at the Columbia, TN
headquarters.
Sofia Means Wise
3
Greatness!!
RGM Antonio Norris and Team Harding
Place scored "90" on CFF !!!!!!!!!!!!!!!!!!
I appreciate your dedication to being the
best and guiding and developing your team to
success~! And (greatness!)
I sincerely know that you wear "the hat" of
"we can" Daily!!!!
Thanks again to you and your management
team and all the great employees that make Store
#54, "Team Harding Place," a great success!
You have the "luckiest customers in the
world!"
Tony George, Area Supervisor
In the House
The Herrin, IL KFC Team would like to
congratulate our RGM Michelle Watson,
Gary, and Big Brother Blake on the new
addition to their family. Sofia RaeAnn was
born on September 10, 2010. She weighed
8lbs 8oz and was 22 in long. We miss you and
all our customers do too...so hurry back!
Above: pictured left to right, Pam Belcher,
recently transferred to East Walnut, Dalton,
GA, Sheree Week’s daughter, Heidi, JRN
Senior VP of Operations, David Neal, and
Sheree Weeks, Area Manager in Northern
GA. The ladies recently visited JRN
headquarters in Columbia, TN.
JRN CONNECTION October 2010 Vol. 13, No. 10
4
Collected by Linde Ellerby
“I observed Marcus Sanders working very hard
and performing several tasks during my visit at the
KFC on Nine Mile Road Pensacola, FL” writes a
dine-in guest.
The Milton, FL store had a drive-thru customer
to say “The employees are always nice and
considerate. I especially want to recognize Justin for
his kindness and professionalism.”
The Bardstown, KY restaurant received a
compliment from a dine-in guest, stating that Karen,
Gayle and the other employees were very nice and
the buffet food was wonderful. She said she really
enjoyed the fresh food and good customer service.
“Marty and the other employees were kind and
the service was great,” stated a drive-thru customer
of the Versailles, KY KFC.
Richmond Rd. Lexington, KY had a drive-thru
visitor to compliment Mary for excellent customer
service and further said she is one of the nicest
people she has encountered in a fast food restaurant.
“The cashiers, Ian and Anika were very
friendly and the service was excellent,”
complimented a drive-thru guest of the Gulf Breeze,
FL store.
A drive-thru customer of the N. Monroe St.
Tallahassee, FL location complimented LaShanda
for providing excellent customer service, being
friendly and helpful.
“Great Job La’Shanda! Keep making our
customers happy with awesome comeback service!”
writes David Jones, Tallahassee Area Manager
Again, at N. Monroe St. Tallahassee, FL a
carry out guest complimented the female employees
for being very friendly and helpful.
“Great Job Team, on delivery of AWESOME
friendly service!” writes David Jones, Tallahassee
Area Manger.
“I live in Tampa, FL, and recently while
traveling back from Wisconsin with my parents, we
stopped at the KFC in Perry, GA and I have to tell
you that I wish you could move one exactly like that
one everywhere-Great chicken (nice size pieces),
great service, buffet looked great, and facility clean.
I would definitely go back to that place any day.
Much kudos to who ever manages that KFC and to
the employees who work to keep it that way! Thank
you!” writes a dine-in guest.
“Nice job guys……we definitely need more of
this! Thanks!” Jack Hager, Regional Manager
“I always receive awesome customer service
from the Brownsville, TN restaurant; they are very
friendly, especially LaJohnda. Because I frequent
the drive-thru several times a week, she knows what
I usually order,” reports a loyal customer.
The Harding Place Nashville, TN KFC
received a compliment from a drive-thru patron who
said, the cashier was helpful, the other employees
and the manager all had smiling faces.
“Great Job Team Harding Place! Greetings
and smiles are definitely the most IMPORTANT part
of our uniform!! Thanks again!” writes Tony
George, Area Supervisor.
“Joyce was very pleasant and provided
excellent customer service” stated a drive-thru guest
of the Big Franklin/Murfreesboro Rd Franklin,
TN store.
The Jackson, MO KFC location had a drivethru guest to say that Dwanda provides friendly and
excellent customer service.
A drive-thru patron of the Columbus, GA
Buena Vista Road restaurant said, Kiana is very
nice and displays awesome customer service skills
and she is very patient.
“Gwen and Team, thanks to Kiana for giving
great customer service, keep up the great work!”
writes Glenn Barnes, Area Coach Columbus, GA.
The Massaponax Fredericksburg, VA store
had a carry out customer to write, “I just wanted to
thank the lady for her excellent customer service at
KFC. She was middle aged, but I forgot to get her
name. She was extremely nice but best of all she was
professional. I had left my cell phone in there and
had to come back. When I asked if I had left the
phone behind, the lady did not say whether or not
she had it but she asked for a description. It turned
out that she did have my phone and I was so
impressed by the extra precaution she took to ensure
that the phone was mine. In my opinion we need
more people like her. Thanks for great service and
honesty.”
A visitor of the Madison Avenue
Montgomery, AL store writes, “The young woman
who served me at the drive-thru was one of the most
pleasant, clear-speaking and helpful cashier I have
ever encountered at any drive-thru. My ticket shows
the name “Bennie” so that may be who I am
speaking of. I did not take notice of the name tag. It
was a nice change to actually understand the person
clearly through the speaker and she repeated my
order and had a good attitude that showed through
the speaker. She seemed like she was there to help
me and I don’t see that kind of service much
anymore-ANYWHERE. I just wanted to make you
aware of a valuable employee. Thank you!”
JRN CONNECTION October 2010 Vol. 13, No. 10
Hospitality is Key
"Hospitality Works!" Class from Old Ft.
Parkway, Murfreesboro, TN,(Pictured L-R) Old
Fort RGM-Tom OGrady, Harding Place RGMAntonio Norris, Shift Supervisor/Hospitality
Class Trainer-Katherine West, AUM, Rebekah
Galinat, and "Hospitality Leader Trainee"Cynthia Damron
5
A Sad Goodbye
It is with great sorrow that we report
Quintine Jeffrey Alexander Schmidt,
grandson of Tracy Lemons, RGM at Dexter,
MO, passed away suddenly at his home on
October 12th. Our condolences, prayers and
sympathy are with the family and friends.
Mildred Sanders Ruggles
Tony George
I want to take a moment to personally
thank Antonio, Katherine and everyone else at
"Team Harding Place" and all "7" of my
stores, managers and team, for giving 100% of
their time and commitment, and great
roundtable interaction, as they attended our
"Hospitality Works!" workshop in Nashville,
TN.
First of all ... "you guys and gals
"rock"!!!!... And you are the best!!!!!!!!!!!!!
I "thank you" :)
Our hospitality classes have wrapped up
this morning with 7 stores, one store each week
for 7 weeks, attending a 2 hr in the restaurant
workshop entitled "Hospitality works!" ...at the
Harding Place KFC in Nashville, TN.
We have developed a "hospitality routine"
in our area stores on a daily basis, and are really
seeing the benefits of this program! We have
tea run refills, "hospitality tray sampling," and
table to table "check ins" too.
We see how our guests’ experience is and
let them know that we are here to assist them in
any way to have a wonderful dining experience!
While it’s a great "wow" watching this
program in our dining rooms, and watching the
smiles on all the customers faces, we’ve also
noticed an added bonus to this program.
Continued on page 6, column 1
Mildred Sanders Ruggles, last surviving
daughter of Colonel Harland Sanders, died
September 25th at age 91. Mrs. Ruggles was
closely involved in the early days of the KFC
franchise, traveling around the country with her
father teaching the new franchisees the correct
way to cook chicken the Colonel’s way. The
Colonel was strict about how his signature
product was prepared and insisted that the
owners know how to do it properly.
She is survived by her son John Ruggles III
and daughter Marlona Ice, as well as five
grandchildren and six great-grandchildren.
JRN CONNECTION October 2010 Vol. 13, No. 10
6
Fun at the Smile-Thru
Hanson Overload
I got an interesting text message today
from my sister and thought I would pass the
word on. She works close to our Harding
Place, Nashville, TN KFC and went there for
lunch today. She texted me the message below:
Whoever is at the window for KFC today
and right now is great! Funny and Fun.
I sent an email to the store asking who
worked it around 1:30 today and Kuvan called
me. I think he was expecting me to tell him
that something was wrong. I think it was great
to give them a compliment instead of
complaining and think they should know they
are doing great!!!
Thanks guys!!!!
Kim Grooms, JRN Payroll Supervisor
Thanks Kim.....
Tell your sister thanks for choosing us
today! And great job Kuvan and Team Harding
Place!
Tony George, Area Supervisor
I just wanted to show you what we go
through a lot of times with our lobby. Today
is Wednesday lunch time and we have a
lobby full and customers waiting for tables to
eat the buffet. Some of the customers waited
because they have an hour for lunch but a lot
came in and walked out. This problem occurs
most days during lunch and also on
weekends.
Sunday evenings after church there are
not enough tables for the groups to sit, so
they leave and go to Country Cookin’ a few
miles down the road. We’ve had customers
say to us “We love your buffet but a lot of
times we just go through the drive thru
because there is no place to sit.” I know you
said the focus was the drive thru but a lot of
customers have to be turned away on the
inside due to our small lobby. So I’m asking
if you could reconsider the plans for the
lobby.
Thanks for your time,
Trish Smith, RGM Hanson Ave.
Hospitality, continued from page 5
As we have been training the past 7 weeks,
without a doubt it’s really "us" the managers
and team members who have gotten the "smile"
put on our faces as its really humbling to serve
a customer a refill, check in on and sincerely
"thank a guest for visiting our KFC."
"Their smile, becomes our smile" as "our
smile, becomes their smile!"
It’s actually a reversal as you see the team
members and managers smiling from ear to ear
as they are greeting the guests and making their
dining experience a memorable one.!!!!
As we have wrapped this training
session........... Now it "lives" in each
"hospitality works!" restaurant, and it’s very
exciting to watch the program continue to
unfold and improve!!
We will make it stick!
And watch our customer base and profits
increase for all of JRN! !!!!!!!!!!
Tony George, Area Supervisor,
Nashville/Murfreesboro
We gotta love Trish and her excitement
for the buffet and her customers.
David Neal, JRN Senior VP Operations
Hanson Ave. will be a great location for
JRN once the remodel is complete, then add
Trish and her team makes even better. I
think Hanson can push out the top sales
restaurants in JRN. ’m rootin’ for you Trish!
Jack Hager, Regional Manager
Scammers Still At It
The phone scammers are still busy. The
International Speedway store in Daytona
Beach, FL received another of the calls
telling them that their order of shirts and hats
was going to arrive soon. The RGM,
Jeannette Stack, told them to quit calling the
stores.
Area Supervisor Mike Doran traced the
number to Gmail, meaning the call was sent
using a computer. One of the earliest phone
scams tried on JRN was from a computer used
at a prison in New York state. They’re still out
there and who knows what the next trick will
be? Train your employees to be on their guard
when answering the phone.
JRN CONNECTION October 2010 Vol. 13, No. 10
7
JRN CONNECTION October 2010 Vol. 13, No. 10
8
JRN CONNECTION October 2010 Vol. 13, No. 10
This Bud’s for Us
Asheville, NC
I would like for everyone to send a note or call
my dear friend Bud Goff. He turned a milestone he
is FIFTY YEARS YOUNG today (10/12).
He means a lot to me as well as to the
company. As everyone know there isn't a thing that
Bud won't do for us as well as his family. I know
that his family is as proud of his service.
I would like to thank everyone for their help in
showing their appreciation towards my friend Bud.
We love the old guy
BUD IT IS NIFTY THAT YOU MADE IT TO
FIFTY
Thanks Mike Wimer
Happy 50th Bud Goff, you’ve been a great
and helpful friend to me for many years, and we
have had many good times together…I hear getting
old is a tough business, but from what I’ve seen, I
think you can handle most anything...Happy
Birthday old friend.
Bill Parker
"Bud Goff is the finest picker to ever play the
blues!" How about a Free Bird birthday special?
Bud we love you.
Wally Hebert
Being appreciated by the HR guy isn't an
endorsement anyone seeks. . . at all. So (at great
risk), I echo the kind words expressed by everyone
else. Bud, you're a great man... respected and
appreciated by everyone -- especially me!
Happy Birthday!
Dave Quint
I had no idea Bud was older than Rodney and
already drawing Social Security benefits. Happy
Birthday Bud. Thanks for all you do for JRN and
your friends. Hope I'm still one of yours.
David Neal
Happy Birthday Buddy..... :-) Hope you have
the Bestest birthday ever.....
Sincerely,
Lisa Trevino
Bud Goff turning the great 50! Man where
does the time go? I saw Bud last year and he was
only 19 years old! What happened?
Yes, Bud Goff is a very fine man who is loved
and respected by all! On a personal note, Bud has
helped me unselfishly and exhaustively during
some very trying times in the Neal family. He did
so without question or hesitation.
Bud’s integrity and character are rarely paralleled
by anyone, and I am truly proud to know that Bud
Goff is a friend of mine.
Continued in next column
9
Atoka DIY Makeover
Hi David and Rhonda. Hope you are doing
OK. When we talked last I mentioned that I
was gonna make the lobby beautiful since we
couldn’t remodel and asked if maybe I could
have some pictures. Well, Brenda and I worked
really hard with the help of the team, some
more than others, each night to paint the ceiling
walls and make that awful wallpaper go away.
Most of the pictures are worn faded and torn
that were on the walls so I thought I’d ask if
maybe you had some lying around that we
could put on the walls. We will take hand-medowns and be happy!!!
I did tell Wendell that, next time I tell him
I’m taking on a project, threaten to fire me. I
didn’t realize the lobby is huge!!!! I will even
come get the pictures if you have any. Maybe
we could do lunch like you mentioned before!!
Let me know please!!! All of our customers are
commenting that it looks great. Just a few more
finishing touches and we are through.
Thanks, Rhonda Bishop, RGM Atoka, TN
Bud: Continued from first column
Happy Birthday Bud! You are a Prince
among men and a true inspiration to all those
who have the pleasure of knowing you!
Godspeed,
Brett A. Neal
Bud,
Wow !!! Fifty years young. Bud
congratulations! You have been very inspiring
to us in Columbus Ga. Thanks for all that you
have done for me and my team down here. We
will never forget everything that you did in
Columbus. May God bless you and your
family.
Happy Birthday!!!!!!!!!!!!!!!
Glenn Barnes
JRN CONNECTION October 2010 Vol. 13, No. 10
Food Safety Class
Bill Hale, from Harris Martin’s
Regional Office, and Richard Tyler,
Campbell Plaza, Columbia, TN RGM gave
a food safety certification class at the
Baymont Suites in Murfreesboro,TN for the
Middle TN store managers.
Thanks, guys, for a great class!!! You
both were very knowledgeable in "food
safety"!!! And thanks to all the participants
as well!
Tony George, Area Supervisor
100% Somerset
Somerset, KY’s Health Department
score this morning was 100 !
Great job, Jeanie (Warfield) & team.
Jay Webb, Area Manager
Good job Jeanie & Team!
Thanks
Harris Martin, Regional Manager
100% on health inspection!
Unbelievable, and boy, haven't we come a
long way since falling through the kitchen
floor with a couple of old Collectramatics?
All would not have happened if not for
Jeanie and her team making it happen for our
customers everyday and all of us at JRN and
KFC are proud and thankful.
David Neal, JRN Senior VP Operations
10
Hungry, continued from page 1
“KFC feeds people every day, but closing
our two most historic locations for the first
time ever demonstrates our ongoing
commitment to helping raise money and
awareness for world hunger,” said John
Cywinski, Chief Marketing and Food
Innovation Officer for KFC. “At KFC, we’re
passionate about inspiring others to help the
millions of hungry people around the world
today.”
From YUM! World Hunger Benefit site
In the past three years, Yum! Brands'
World Hunger Relief campaign has raised
nearly $60 million for WFP and other hunger
relief organizations and is helping to provide
approximately 250 million meals, saving the
lives of millions of people in remote corners
of the world. More than 1.4 million of the
Company's employees, franchisees and their
families have volunteered more than 15
million hours to aid hunger relief efforts in
communities worldwide. In January 2010,
Yum! Brands was honored to be named
WFP’s Partner of the Year at the World
Economic Forum annual meeting at Davos.
Additionally, PR Week awarded World
Hunger Relief with top honors as the “Cause–
Related Campaign of the Year 2010”.
For more than ten years, the Company has
also donated more than $46 million of
prepared food annually to the underprivileged
in the United States. Since the Company went
public in 1997, it has donated more than $550
million of its food to hunger relief agencies in
the U.S. The Company also has been the
primary sponsor of the Dare to Care Food
Bank in Louisville for nine years, and has
donated $9 million to this local agency.
JRN CONNECTION October 2010 Vol. 13, No. 10
11
Going for the Green
I would like to recognize our regions managers and teams who scored a GREEN on their
3rd round of CFF for 2010.
Mike Zumbahlen, Regional Manager
Store #
Location
Manager
Score
Date
Rating
91
90
86
86
86
85
83
83
82
82
81
81
81
80
80
80
7/13/2010
9/13/2010
8/16/2010
9/15/2010
8/30/2010
8/16/2010
9/20/2010
7/19/2010
7/31/2010
8/20/2010
9/16/2010
9/13/2010
9/14/2010
9/26/2010
8/23/2010
9/24/2010
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
Green
3rd wave
0207
0223
0212
0219
0221
0217
0003
0215
0011
226
0213
0224
0216
0004
0006
0007
Salem, IL
Harrisburg
Benton, IL
Olney
Terre Haute S
Mt. Vernon, IL
Dyersburg
Effingham
Atoka
Cape Girardeau
Centralia
Eldorado
Marion. IL
Union City
Covington
Brownsville
Regina Blandford
Valeria Mitchell
Shena Tucker
Amanda Wilson
Edith Whitesides
Cherie Hinkley
Christina McCallum
Jennie Davis
Rhonda Bishop
Kim Dubose
Charlie Blandford
Valerie Ashby
Becky Irvin
Donna Phipps
Deborah Glass
Carolyn Johnson
Taking Care of Business
As we all know, there is some new paperwork
and new ways of filling out old paperwork for new
hires. I have had to pull a list of all new hires every
few weeks to make sure all the correct forms are
received. I just pulled a list today and I was
impressed with 17 stores. They have already
turned in their employees’ paperwork so their
stores will not show up on the list I have to send
out next week. I do not feel like we recognize the
stores that take care of things like they should. So I
wanted to make sure I did this time. I just wanted
to tell them how much I appreciate it and keep up
the good work!
0004 Union City
0227 Sikeston
0008 North Highland
0228 Dexter
0021 North Roan
0264 Berea
0034 Lafayette
0274 Nicholasville
0046 Crossville
0313 Cherrydale
0047 Murfreesboro 1
0378 Concord 2
0133 Bristol 3
0464 W. Oglethorpe
0179 Lightfoot
0528 Buena Vista Rd.
0209 Linton
Brittany Seeber, JRN Benefits Coordinator
Still Standing
This picture was sent from the
Manchester, TN store with the caption.
“It’s been a rough week, but I made it. How
about you?”
JRN CONNECTION October 2010 Vol. 13, No. 10
12
Pictured above: Stephanie Kennedy, Rich
Tyler, Danny Beard and Hannah White.
Photo by Tracy Jones, JRN Real Estate
The Southern Fried Festival in Columbia,
TN was sizzling this year. On the weekend of
September 24th and 25th the downtown four
blocks around the county courthouse were closed
to traffic and filled with booths, entertainment
and food. And a lot of people too.
Bigger than ever before, the festival featured
live bands on each side of the courthouse, (No
they didn’t all play at once.) a classic car cruisein, arts and crafts vendors, a 5K run/walk, and a
pancake breakfast.
As in years past, JRN was a major supporter
and had a KFC booth at the event to sell chicken.
This year they did very well.
Allen Underwood, JRN Corporate
Above the Call
I just wanted to put in a word for Debbie
Follis (JRN Accounting) . Over the weekend
she took her personal time and helped us out at
the festival. She made a delivery of food to our
stand. We really appreciated her help. And
wanted you to be aware of her contribution to
the festival. Debbie is and has been very
helpful, she demonstrated the kind of teamwork
we strive for in our restaurants everyday. She is
a great example of walking the walk. She
jumps in there rolls up her sleeves and “gets ‘er
done!!!”
Rich Tyler, RGM Columbia, TN
JRN CONNECTION October 2010 Vol. 13, No. 10
An Unexpected
Compliment
Hi there Tony,
Just thought I would share that a group of
several McDonalds managers in training came
to eat at our store Thursday afternoon and one
of them came to the counter asking for the
manager. When I went to see if everything was
satisfactory, I was pleasantly surprised with a
compliment to our store! She said that this was
the cleanest KFC she had ever been in and she
has been to a lot and their group was impressed.
I told her thanks so much for the compliment,
and our crew has been working really hard to
give our customers the best dining experience
that we can.
This meant a lot to our gang over here
coming from competitor managers! I am really
proud of our crew and just wanted to give them
some kudos in this note to you.
Thanks,
Heather Rulison/ Team Bell Rd., Nashville, TN
Great job Team Bell Rd.!
Let’s show them how to run an operation in
that area!!!!!
Tony George, Area Supervisor
Keeping Up with Keeping Up
Like this turkey chasing its chick, we’re all
going to be scrambling for the holidays soon.
It’s hard to believe this year is almost over
already. So, if you haven’t taken the time to
relax and enjoy yourself lately, get some “me”
time in before you’re too busy making sure
everyone else is happy. And have safe and
happy holidays. Allen Underwood
13
Cartman and the
Colonel
South Park Loves KFC
Allen Underwood
The irreverent, not for children, cartoon
South Park has a thing for KFC. In several
episodes KFC has appeared and has been
important to the plots of two. The cartoon
features four boys as they grow through ages 8
to 9 and takes a satirical view of the world
through their eyes. This show is for adults only,
but the humor can be very immature, which is
often when it is funniest.
In an episode called “The Death of
Cartman” one of the boys, Cartman, who is a bit
of a stinker, eats all the skin off a bucket full of
KFC another boy’s mother bought for them all
while the rest are unloading her groceries from
the car. Cartman has done many awful things
before, but this is the one thing that really gets
the others angry. They shun him and won’t
speak to him, which convinces him he has died.
In another episode medical marijuana is
legalized in Colorado, the state where South
Park takes place, but KFC is made illegal. Once
again Cartman and his craving for KFC makes
the plot move as he sets up a black market deal
with the Colonel himself to smuggle KFC into
his town. This cartoon is mostly a parody of the
movie “Scarface.” In one part Cartman goes to
a methadone type clinic treating people for KFC
withdrawal with little cups of the Colonel’s
gravy. And “Corbin Kentucky” appears on the
screen briefly as the scene switches to the
headquarters of the Colonel’s black market
chicken operation. Although South Park makes
fun of almost everything, the writers must like
KFC because they give it a lot of unsolicited
product placement.
One more thing that I must say, South Park
has a disclaimer at the beginning that says, “due
to its content it should not be viewed by
anyone.” And they aren’t kidding. The main
reason I’m telling you all this is so you are
never tricked into watching it because of all
the references to KFC. Seriously!
JRN CONNECTION October 2010 Vol. 13, No. 10
14
JRN ANNIVERSARY DATES in NOVEMBER 2010
FIRST NAME
LAST NAME
BRENDA J.
SORAH
BOBBIE J
CARTER
TRACY E.
LOCKWOOD
HERBERT
WOODS JR.
BETTY M.
GAW
ADELLA D
LONGMIRE
JENNIE L.
DAVIS
TINA R.
ALLEY
LAVERSA
CAWOOD
KHRISTINA L.
CHARLENE A
BROOKS
TRILONE
CHERIE D.
HINKLEY
LILLIAN E.
TAYLOR
ERNEST
WALKER
LORI D
GENTON
HAMAEL NIEMAT
KUCHER
MARCELLA T
JOHNSON
RICHARD A.
TYLER
JAMES D.
TAYLOR JR
WILLIAM
BUTLER III
KATIE A
FANNIN
JERRY
COLEMAN
DAVID M.
LENA K
QUINT
POWERS
TRINA D
HOBSON
REYNOLD
FIGARO
KIMBERLY S
ANDERSON
CECIL D
MORGAN
MARLON J.
FARLEY
HARRY J
WEBB
ERLE A
MATTHEWS
LISA
TREVINO
MICHAEL D
BROWN
DEBRA J
SCOTT
STEVEN C
SHANICE L
HARVEY
MACK
ANTHONY E
PHELPS
RAY A
SMITH
DANIEL B
SILVERS
ALLEN K.
TAYS
STEPHANIE M.
KENNEDY
CODEY A
TRAVIS
WILLIAM F.
JONES II
DWAYNE I.
PARKER
JESSICA G
MILLION
TERRELL A
GREER
SARAH E
HOLBROOK
ELIZABETH P
SHILINDA M
TODD
HUGHEY
ADAM R
LAUER
CHRISTOPHER A
STEPHEN
KARI I
SHIELDS
LEWIS R
WICKS
EDMOND J.
HALL
JAMES L.
PERRY
NIKITA R
ROMAN
JOSH K
SNYDER
RYAN P.
LOBATO
LOCATION
Marion, VA
N. Highland, Jackson, TN
Quincy, FL
Corbin, KY
Cookeville, TN
Tillman's Corner, Mobile, AL
Effingham, IL
Lynn Garden, Kingsport, TN
London, KY
Shelbyville, TN
Mobile Hwy. Pensacola, FL
Mt. Vernon, IL
Shelbyville, TN
Black Mountain, NC
Tate's Creek, Lexington, KY
Harding Pl. Nashville, TN
13th Street, Phenix City, AL
Columbia, TN
River Ridge, Asheville, NC
Veterans Pkwy, Columbus, GA
Strawberry Pls. Knoxville, TN
Mauldin, SC
JRN Human Resources Columbia, TN
Richlands, Doran, VA
N. Highland, Jackson, TN
Aquia, Stafford, VA
Terre Haute #2, IN
Gaffney, SC
Milgen Road, Columbus, GA
Harris Martin Regional Office
Glasgow, KY
JRN Accounting, Columbia, TN
JRN Pilot Columbia, TN
Taylors, SC
Emmet St. Charlottesville, VA
Madison Heights, VA
Glasgow, KY
Union City, TN
Chatsworth, GA
Lebanon, TN
Columbia, TN
Somerset, KY
Tillman's Corner, Mobile, AL
Capital Circle, Tallahassee, FL
Market St. Johnson City, TN
Brownsville, TN
North Roan Johnson City, TN
Woodruff Rd. Greenville, SC
Taylors, SC
Gloucester, VA
Massaponax, VA
Robinson, IL
Pulaski, TN
Milton, FL
Gulf Beach Pensacola, FL
Madison Heights, VA
Maryville, TN
Maryville, TN
DATE
11-15-81
11-25-84
11-01-88
11-28-88
11-06-91
11-16-91
11-21-93
11-09-94
11-03-95
11-05-96
11-12-96
11-03-97
11-18-98
11-01-99
11-08-99
11-15-99
11-21-99
11-08-00
11-11-00
11-14-00
11-05-01
11-05-01
11-05-02
11-06-02
11-16-02
11-18-02
11-18-02
11-19-02
11-01-03
11-15-03
11-22-04
11-22-04
11-29-04
11-05-05
11-07-05
11-07-05
11-07-05
11-11-05
11-14-05
11-21-05
11-26-05
11-04-06
11-04-06
11-07-06
11-08-06
11-16-06
11-17-06
11-17-06
11-18-06
11-22-06
11-25-06
11-25-06
11-28-06
11-28-06
11-28-06
11-29-06
11-03-07
11-03-07
YEARS
29
26
22
22
19
19
17
16
15
14
14
13
12
11
11
11
11
10
10
10
9
9
8
8
8
8
8
8
7
7
6
6
6
5
5
5
5
5
5
5
5
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
3
3
JRN CONNECTION October 2010 Vol. 13, No. 10
15
JRN ANNIVERSARY DATES in NOVEMBER 2010
FIRST NAME
LAST NAME
CHARLEEN A.
BREEDLOVE
MANUEL L
BUENO
MICHAEL D.
POPPLEWELL
CELESTE TINA
WOODS
JAMES C
TIPTON
RONNY A.
PAJUELO
AUDREY B.
ELMORE
DIANE
HENDERSON
KEVIN B
MCELRATH
THERESA LYNN
SHAW
JAMIE L
FRENCH
DEWANDA
HUDDLESTON
BRITTANY N.
WARE
DANIEL D
BOSCO III
ZACHARY S.
MAY
JOSEPH C
MORRIS IV
SHARLENE N
HICKS
KAREN V
RICHARDSON
BRIAN A
MATTHEWS
GERETHA R
HENDERSON
DARRELL A
HARRIS
GAVIN M
MITCHELL
JERRICA C
CHRISTIAN
JARVIS D
MOORE
JESSE E
RILEY
PATRICE S
DOBSON
JESSICA M
RAY
MATTHEW R
HILSON
JOHANNA ANN
YKEMA-LEW
CORIE D
JACKSON
LAWANDA J.
JONES
CINDY L
ROMERO
WAYNE L
STREET
KAYLA M
POSTON
HILARY L.
ROMINE
DON D
WITHERSPOON
CHRISTIE L
COMBS
JESSICA N
BERRY
JAYME LUIS
PEREZ
SAMIR M
ELAZAZY
THOMAS L
WILSON
MEGAN E.
ROBERTS
SHELBY D
JONES
KAROLYN D
ENGLISH
DEMETRIUS
HARMON
SYLVESTER
THARPE
JONATHAN J
WILLIAMS
CASEY B
STIVERS
DESMOND J
COOKS
JAMILA L
BRYANT
PHILIP L
DOBBLER
CHRISTIE A
GUERARD
ROBERTA M
DAGLEY
SHANNONDELL C.
COLEMAN
KELSEY
THALMAN
AUTUMN M
SKINNER
HEATHER M
HEAD
DAKOTA A
CARTER
LOCATION
Port Orange, FL
Bee Ridge, Sarasota, FL
Sevierville, TN
McMinnville, TN
Winchester Rd. Lexington, KY
Lockwood Sarasota, FL
Warsaw, VA
Paris, KY
Mauldin, SC
Rodney Shaw Regional Office
Seymour, TN
Jackson, MO
Covington, TN
Strawberry Pls. Knoxville, TN
Centralia, IL
Patton Ave. Asheville, NC
Milgen Road, Columbus, GA
Columbia, TN
Cave City, KY
South Lumpkin, Columbus, GA
Boardwalk, KY
Cherrydale, Greenville, SC
Abingdon, VA
Prattville, AL
Travelers Rest, SC
Concord #2, NC
Prattville, AL
Winchester Rd. Lexington, KY
Woodruff Rd. Greenville, SC
South Lumpkin, Columbus, GA
N. Highland, Jackson, TN
West Walnut, Dalton, GA
Columbia, TN
Lebanon, VA
Linton, IL
Kannapolis, NC
Concord #3, NC
Berea, KY
Lavergne, TN
Wards Rd. Lynchburg, VA
Atlanta Hwy. Montgomery, AL
Eldorado, IL
JRN Accounting, Columbia, TN
Macon Road, Columbus, GA
Buena Vista Rd. Columbus, GA
Paris, TN
Humboldt, TN
Foley, AL
Veterans Pkwy, Columbus, GA
South Lumpkin, Columbus, GA
Gallatin, TN
McMinnville, TN
Centralia, IL
Terre Haute, IN
Concord #2, NC
Harding Pl. Nashville, TN
Gatlinburg, TN
Bristol #1, TN
DATE
11-05-07
11-05-07
11-06-07
11-07-07
11-09-07
11-13-07
11-14-07
11-16-07
11-21-07
11-30-07
11-01-08
11-02-08
11-03-08
11-03-08
11-03-08
11-03-08
11-03-08
11-05-08
11-05-08
11-05-08
11-08-08
11-08-08
11-09-08
11-10-08
11-11-08
11-11-08
11-11-08
11-12-08
11-12-08
11-12-08
11-13-08
11-13-08
11-15-08
11-15-08
11-19-08
11-19-08
11-19-08
11-20-08
11-21-08
11-21-08
11-21-08
11-24-08
11-24-08
11-25-08
11-25-08
11-26-08
11-02-09
11-03-09
11-03-09
11-03-09
11-04-09
11-04-09
11-04-09
11-04-09
11-05-09
11-06-09
11-06-09
11-07-09
YEARS
3
3
3
3
3
3
3
3
3
3
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
JRN CONNECTION October 2010 Vol. 13, No. 10
16
JRN ANNIVERSARY DATES in NOVEMBER 2010
FIRST NAME
LAST NAME
CHRISTOPHER A
COUCH
LATIA K
REAVES
KEVIN T
HAYNES
MICHAEL C
NATASHA L
STRIANESE
RICHARDSON
CLIFTON D
MILLS
JO'VAN M
TAYLOR
TRO'VAN T
TAYLOR
OLETHA E
MOORE
ROSIE L
WALKER
BEVERLY D
DILLON D
SHUFORD
FREEMON
SONYA C
MCGILL
LAKEISHA N
JONES
LIVINGSTON
MITCHELL
JENNIFER
HANSON
EMILY M
FAIRBANKS
JAMIE P
JOANN M.
RODERICK
JONES
TUAN V.
NGUYEN
JACOB T
ROBINSON
CEDRIC R
THOMPSON
DENISSE M
MOLINA
BRAD
GLAZER
DANIEL E
KAITLIN A
BEARD
HALE
ALLIE V
BARR
TAMARA
STEVENS
MONICA L
FUQUA
MARIO
ALMAZAN
CHRISTINA D
BAYNARD
JENNA
JOHN W.
CAMPBELL
DOLBERRY
BETHANY D.
RICHARDSON
TIFFANY N
DOCKERY
ANTOINE D
BURRIS
BENJAMIN
BRIDDICK
KELSEY B
DUCKETT
KENNETH J
ALEXANDER
BURDEN
GOFORTH
RICHARD J
FEELEY
LOCATION
Lebanon, VA
Milgen Road, Columbus, GA
Williamson Rd. Roanoke, VA
McMinnville, TN
Waynesboro, VA
Busch Gardens, Williamsburg, VA
Harding Pl. Nashville, TN
Bell Rd. Nashville, TN
Centralia, IL
Foley, AL
E. South Blvd. Montgomery, AL
Pulaski, TN
Gaffney, SC
St. Stephens, Mobile, AL
Nine Mile Rd. Pensacola, FL
Lockwood Sarasota, FL
Athens, TN
Etowah, TN
Nine Mile Rd. Pensacola, FL
Mobile Hwy. Pensacola, FL
Danville, KY
Antioch, TN
Bell Rd. Nashville, TN
Derek Ave. Sarasota, FL
Columbia, TN
Somerset, KY
Abingdon, VA
North Roan Johnson City, TN
Abingdon, VA
Salem, VA
Franklin, VA
Milton, FL
Paris, TN
Capital Circle, Tallahassee, FL
Bell Rd. Nashville, TN
Williamson Rd. Roanoke, VA
Mt. Vernon, IL
Chatsworth, GA
Gaffney, SC
Black Mountain, NC
Kannapolis, NC
DATE
11-07-09
11-07-09
11-08-09
11-09-09
11-09-09
11-09-09
11-11-09
11-11-09
11-11-09
11-11-09
11-12-09
11-13-09
11-13-09
11-13-09
11-14-09
11-14-09
11-16-09
11-16-09
11-16-09
11-16-09
11-17-09
11-18-09
11-20-09
11-20-09
11-21-09
11-21-09
11-22-09
11-23-09
11-23-09
11-23-09
11-23-09
11-23-09
11-24-09
11-25-09
11-30-09
11-30-09
11-30-09
11-30-09
11-30-09
11-30-09
11-30-09
YEARS
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
The JRN Connection is published monthly. Send photos, articles, etc. to:
JRN Connection, Attention: Allen Underwood
209 West 7th St.
Columbia, TN 38401-3233.
Or e-mail allen.underwood@jrninc.com. This issue and back issues always available
at http://www.newsletter.jrninc.com/