rough Terex Finlay screens – diamonds in the rough

June - August 2012
pilot products
magnets make sense, in more ways than one
Overband magnets add value to any crushing and
recycling operation for the simple reason that they
attract metal.
By doing so, they save the internal workings of a plant from
expensive damage, while also reclaiming valuable material
which can be recycled and resold.
Regional sales manager Rasheel Sukdhoe has several
customers who use overband magnets for reclamation and
recycling purposes.
Pilot Crushtec has experienced a surge in the sale of Pilot
Modular/TRIO overband magnets for exactly these two
reasons.
“They can, for example, use overband magnets to reclaim
steel from slag which is then recycled and sold. A number of
customers use overband magnets to remove metal from the
material before it reaches the stockpile, giving them another
saleable product.”
Africa sales manager Wayne Warren has seen the damage
pieces of metal can wreak on a cone and impact crusher
when in a closed circuit, and is convinced that adding an
overband magnet to their plant gives operators a relatively
cheap solution to what could be a very expensive problem.
The Pilot Modular range of magnets add value by saving
the plant from expensive damage
“It is an insurance policy, and the price is insignificant in
comparison with the total cost of a multi-million rand plant.
It is also insignificant when one considers the cost of a
breakdown, expensive repairs, downtime and the pressure
to make up lost time,” he adds.
Yet another example is the use of overband magnets on
demolition sites, where rubble has been processed by jaw
or horizontal impact crushers. A lot of the concrete contains
rebar, which is retrieved by the magnets for sale by the
operator.
Whichever way you look at it, having a magnet in your plant
is simply a matter of common sense.
our new RM80 is good to GO!
We are proud to introduce the new Rubble Master
RM80 GO!, a brand new edition of the highly successful
RM80 compact recycling crusher, which has served its
South African users well since its introduction some 4
years ago.
“The RM80 GO! is a natural evolution from its predecessor’s
design. Rubble Master engineers have painstakingly
evaluated ways of improving a product that was in itself an
outstanding concept,” says director sales Graham Kleinhans.
The word ‘GO!’ signifies the Rubble Master’s new colourcoded pushbutton control system, which makes operating
the crusher simplicity itself.
“You just have to press buttons ONE, TWO, THREE and GO!,
and your Rubble Master is up and running, producing quality
saleable material. In the crushing business, time equates to
money and the RM80 GO! can be off-loaded and working
within 10 minutes of its arrival on site,“ adds Graham
He explains that the simplicity of its systems means that the
RM80 GO! is easily managed by just one operator who can
also tram it using a built-in remote control system.
Significantly, it has even more muscle than its predecessor.
The new power plant is a John Deere 6 cylinder engine,
delivering 168kW at 1,800rpm, an increase of 38%. Lower
engine revolutions mean lower diesel consumption, and the
RM80 GO! consumes a miserly 18 litres per hour. Conversely,
its maximum throughput has increased to 160 tonnes per
hour.
Graham is particularly enthusiastic about the functionality
of the new design.
“Ease of maintenance was high on the list of the designers’
priorities and access to all key components has improved to
the extent that they can now be serviced from ground level.
This is a huge benefit to customers working in remote areas
without the benefits of permanent workshop facilities.”
According to Africa sales
manager Wayne Warren,
a product like the Pilot
The Pilot Modular MFH25
Modular
MFH25
feed
feed hopper adds enormous
value to balancing a plants
hopper can have a positive
operation
effect on output while
reducing stress and strain on a plant and increasing its
operational life.
“The inclusion of a feed hopper in the plant specification
is all too often overlooked. However this is frankly a false
economy as the benefits far outweigh the relatively minor
cost involved.” He explains that the placement of a feed
hopper between jaw and cone crushers or prior to screening
has an enormous effect in terms of balancing the plant’s
operation. “A vibrating feeder on the surge hopper like the
Pilot Modular MFH25 ensures a constant feed of material
Graham makes no secret of his enthusiasm for the new
product, which has already landed on South African shores.
“The RM80 GO! is set for an exciting future, especially with
the pressing need for new and renovated infrastructure
driving recycling activities within southern and central
Africa.”
By the same token, the RM80 GO! is the perfect partner
for operators engaged in projects within densely populated
commercial and residential areas. It is fully compliant with
stringent European Union regulations in respect of noise
and exhaust emissions and has its own self-contained dust
suppression system.
Rubble Master is based in the Austrian city of Linz and
its versatile compact crushers are used worldwide for the
recycling of rubble, asphalt and concrete and crushing
medium hard stone to produce saleable construction
materials. An additional, value-adding feature is that every
a MFH25 feed hopper to make the most of your plant
Every operator wants to
get the maximum benefit
out of their crushing and
screening plants, and
the addition of a feed
hopper can make a
valuable contribution to
operational efficiency.
RM80 GO! is fitted with a magnetic separator to ensure
that the crushed rock or concrete is kept free from metallic
objects.
to the secondary crushers and screening equipment. This
continual flow means that the combined elements of the
plant, crushers, conveyors and screens can be well-balanced
and are therefore able to operate at peak efficiency.” He
adds that apart from the obvious gains linked to improved
throughput, there are two more reasons why using a feed
hopper should bring a smile to your accountant’s face.
pilot news
Terex Finlay screens – diamonds in the rough
The resurgence of the global diamond market has had a huge impact on the mining industry across the African
continent. And while diamond sales are sparkling, we have enjoyed an accompanying surge in demand for Terex
Finlay screens from customers like Steyns Diamante.
Steyns Diamante has been a Pilot
Crushtec customer for quite some
time and has extensive experience in
operating heavy-duty mobile screens.
It bought its first screen seven years
ago and has not looked back since
learning that Terex Finlay products are
ideally suited to the business of alluvial
diamond mining.
“These machines are definitely made
for Africa. They’re mobile, they need
minimal maintenance and they have
proved to be very, very reliable,” says
owner Schalk Steyn.
He speaks from considerable experience
as he operates a substantial fleet,
including six Terex Finlay 883 heavyduty scalping screens and a single Terex
Finlay 984 3 deck horizontal screen.
“From the very beginning we found
them to be compatible with our existing
plant and systems and the Terex Finlay
883’s versatility means that we can do
in-pit screening which gives us a major
cost saving,” says Schalk.
Director sales Graham Kleinhans
believes that the versatility and cost-
effectiveness of these screens has
been a major factor in developing the
type of relationships that exist between
Pilot Crushtec and customers like
Steyns Diamante.
next.” From time to time the operation
also uses the Terex Finlay 883 screen
in conjunction with the Terex Finlay 984
3 deck horizontal screen to produce five
products at high capacities.
“If you mine you are legally bound to
rehabilitate the land you have disturbed
which, in this case, means riverbeds
containing the ore. The Terex Finlay’s
oversize conveyor automatically returns
out of specification material, even
boulders, back into the ground. This
means that Schalk and his team are
already rehabilitating while they are
screening,” says Graham.
Schalk believes that a great deal of the
Terex Finlay’s reliability is due to the
simplicity of its design.
Steyns Diamante is presently mining a
stretch of alluvial strata between the
towns of Prieska and Douglas in the
Northern Cape province, which Graham
says is the type of territory where a
Terex Finlay excels.
“The screens are diesel powered which
means they are free from the restrictions
associated with electrical power supply
and they are very productive. Even
under strenuous local conditions, they
can comfortably screen 400 tonnes per
hour and their tracks enable them to be
walked from one screening site to the
“It is a very mechanical machine and
does not have complex electrical
controls unsuited to African conditions,”
says Schalk, who took delivery of three
Terex Finlay 883 scalping screens
between November 2011 and January
2012.
At a cost of R2 million a piece, this shows
a very real faith in our ability to service
our products as Douglas is almost 700
kilometres from our headquarters in Jet
Park, east of Johannesburg.
“Pilot Crushtec’s support is just
excellent and so is its service. If we
need a part, it is sent to us overnight or
even over a weekend. Management and
sales engineers visit us regularly and
we frankly regard them as the market
leaders,” says Schalk.
The all new RM80 GO! compact recycling crusher has a new
colour-coded pushbutton control system that makes operating
the crusher, simplicity itself
pilot classic
“The balancing effect a hopper exerts on a plant means
that all components are working at their most efficient,
maximizing the wearing surfaces and power required for
the plant, especially in an operation working 24/7. This in
turn reduces maintenance costs per ton and the risk of
premature, often expensive breakdowns and downtime.”
Wayne strongly suggests that customers who would like to
know more about the Pilot Modular MFH25 feed hopper
speak to their regional Pilot Crushtec sales engineer who will
be able to assess their requirements.
The Pilot Modular MFH25 is named because of its 25m³
heavy duty feed hopper fitted with wear resistant steel liners
to handle literally any type of application. The
semi-mobile MFH25 is supplied complete
with a heavy duty skid frame and can
be easily integrated into an existing
plant.
Our sales engineers find themselves in all sorts of, sometimes
difficult, situations whilst roaming all over the country
June - August 2012 / page no. 04
The demand for mobile Terex Finlay screens such as Steyn Diamante’s range, is increasing due to their proven reliability
pilot talk
pilot customers
Customers and friends,
“Education is the most powerful
weapon which you can use to
change the world.” ― Nelson
Mandela
I have often extolled the virtues of
education and the fact that to be a
winning nation, we need educated people. Although vast
amounts of money are poured into our education system
here in SA, our youth are not receiving the standard of
education they deserve. I believe that it is critical that we
as formal business continue to push our government to
increase the standards so that people leaving school can
have the required knowledge to enter tertiary education or
industry.
Sandro Scherf
About 10 years ago and following the example of one of
our customers, we introduced a programme to assist
students in achieving their goals. We teamed up with
Wits Technikon (now part of University of Johannesburg)
to allow students in 2nd and 3rd year to complete their
practical training requirements with us. We have had great
success with this and we continue to partner with between
5 and 10 students annually to help them complete their
qualifications. The bonus for us is that during this training
we have identified and employed several of these trainees
who are now contributing to our success in all areas
including sales, design and support functions.
introducing the RM70 GO! to the Eastern Cape
East London plant hire specialist Inyathi Plant and Civils
recently took delivery of a Rubble Master RM70 GO!,
the first of its kind to go to work in the Eastern Cape.
suited to our site conditions. Another important factor is that
Pilot Crushtec’s area sales engineer, Mark Reeves, is always
available when we need advice,” says Philip.
Regional sales manager Nicolan Govender is delighted with
the development as he believes Pilot Crushtec has gained a
valuable foothold in what he regards as a high potential area.
Nicolan is enthusiastic about the future as he believes that
customers have the ideal product with which to capitalise on
crushing opportunities in the Eastern Cape.
“Inyathi Plant and Civils is a well-established family-owned
company that has operated in the region for over 15 years. It is
a very welcome addition to our customer network and we are
looking forward to establishing a close working relationship,”
says Nicolan.
“It is a watershed period for the local building, crushing and
civil engineering industries as a great deal of sorely-needed
infrastructure is being created in the region. We are looking
at numerous projects for roads, dams, medical facilities and
schools and the Rubble Master’s versatility for processing
rubble, asphalt, concrete and stone should keep it busy for
some time to come.”
Father and daughter team Philip Vermeulen and Nelani Kaiser
bought the RM70 GO! to produce G5 material for a gravel road
project in the Intsika Yethu Municipality.
Philip had originally been in the market for a used crusher,
however having seen an RM70 GO! in action at a site visit, he
immediately opted for a new model.
“This machine is something we have needed for a long time
and its new control system means that the RM70 GO! is better
Inyathi Plant and Civils’ latest acquisition is a potent and
profitable crushing solution, possessing a throughput capacity
of up to 120 tonnes per hour. The Rubble Master RM70 GO! is
also an economical piece of equipment, consuming 15 litres
of diesel an hour. Its simple pushbutton control system allows
it to be offloaded and running within 10 minutes of arrival on
site where it can be comfortably managed by just one operator.
pilot insider
InstalLink puts up plants across Africa
One of the reasons behind the success of the Pilot
Modular concept is the ease in which often complex
suites of semi-mobile plant have been installed and
commissioned, invariably a very long way from home.
InstalLink manager FP van der Merwe, who has over 16
years of field experience, knows that this type of work can
only be carried out by a very special type of person.
“InstalLink fitters and their assistants must have an extensive
knowledge of boiler making and rigging and must at all times
be aware that we have to complete the job to the customer’s
satisfaction.”
Plant installations can be time consuming, and while a
relatively small operation can be set up within a matter of
days, a bigger configuration can take up to two weeks before
it is ready for operation.
Our SupportLink team members have to be among the
best-travelled people on the African continent, recording
hundreds of thousands of kilometres annually in their
never-ending quest to provide world class service to our
customers.
Newly-appointed SupportLink manager Kobus Joubert has
almost 30 years of field support experience and knows
exactly what it takes to provide our customers with the
support they expect and deserve.
Inyathi Plant and Civils recently purchased a RM70 GO!, the first of its kind to work in the Eastern Cape
growing our footprint in the Northern Cape and North West provinces
Some of our most dramatic gains have been in rural areas
where the presence of a dedicated regional sales engineer
makes all the difference in building the valuable relationships
that are essential to good business.
Paul Otte’s experiences in the Northern Cape and North
West provinces provide an excellent example of what can be
achieved simply by being there for his customers.
“I have made it my priority to continually knock on doors and
make it known that Pilot Crushtec now has a permanent
The team behind installing and commissioning of Pilot Crushtec’s equipment from left:
Mulenga Kapotwe, Fonono Gumbi, Ernesto Manhane, Nico Dube, Bradley Karolus and
FP van Der Merwe
SupportLink’s wheels just keep on turning
To all those that contribute in building our nation, thank
you. To those who haven’t started, get going and you will
quickly feel and see the benefits. Be part of the change.
The old saying ‘there ain’t no substitute for local
knowledge’ is being proven time and again as we
continue to grow our share of the South African crushing
and screening market.
presence in the region. It has taken some time, but people
now understand that we are here to look after the interests of
all our customers, irrespective of their size.”
His initial legwork has certainly paid dividends as a significant
amount of Pilot Crushtec equipment has been sold to local
customers over the past few months.
Alluvial diamond mining specialist Steyn’s Diamante recently
bought three Terex Finlay 883 heavy-duty mobile scalping
screens while Vryburg Crushers has taken delivery of a
complete modular plant with peripheral equipment for use in
a major roads project.
Another significant breakthrough was the first-time purchase
of Pilot Crushtec equipment by OMV Crushers from Kimberly.
The company bought a Terex Finlay C-1540 PRS cone crusher
on the basis of its various features, price and immediate
availability in order to produce urgently needed G2 road stone.
Paul is very conscious that the majority of his customers are
hands-on businessmen and women and that word of mouth
communication is a powerful force in rural areas.
“We try to make the point that we are here to provide
solutions, not to make money in quick sales, and the back-up
support provided by the service and spares departments has
had a very positive influence on the good relationships we are
building.”
“On the skills side they have to have top class mechanical
talent, knowledge of electronics and hydraulics and an
ability to think on their feet as they are often operating a
long way from base. They also have to bear in mind that they
are travelling ambassadors for Pilot Crushtec,” says Kobus.
The eight members of the SupportLink team share an
awesome combination of practical experience and technical
knowledge. The old hands have proved their worth all over
southern Africa, while the youngsters are highly qualified
and undergo a strenuous selection process before being
appointed as field service technicians.
One of the reasons behind Pilot Crushtec’s exceptional
growth has been its ability to use the best communication
channels available, and SupportLink is no exception.
All of the technicians are provided with smartphones
which enables them to hold conference calls and retrieve
information electronically should they need help in the field.
If push comes to shove they can also contact Rubble Master
in Austria or Terex Finlay in Ireland direct from the site if they
need specialist technical assistance. They are no strangers
to either of these companies as they visit them regularly for
training updates.
A SupportLink service vehicle is literally a workshop on
wheels and eight of these superbly equipped vehicles are
needed to provide nationwide service and support to Pilot
Crushtec customers.
According to Kobus, each Toyota Club Cab is fitted out with a
comprehensive toolkit, plus lifting equipment, an inverter to
This service effort has not gone unnoticed. Jan Roos of
Vryburg Crushers knows that if he calls Paul he will always get
a prompt call back while Schalk Steyn of Steyn’s Diamante
knows that an urgent part will be delivered overnight, if
necessary, to ensure the smooth running of his operation.
OMV Crushers based in Kimberley recently purchased a Terex
Finlay C-1540 PRS cone crusher to produce road stone
June - August 2012 / page no. 02
And it is not just for show. Over the past week, his records
confirm that SupportLink technicians have been busy in such
diverse places as Botswana, Zimbabwe, and Mozambique,
Rustenburg, Ellisras and Kathu. Senior technician Cor
Nieuwoudt was given the keys to his new vehicle at the
beginning of June and in just 14 days had already clocked
up 10, 000 kilometres.
While the technicians are at the sharp end of the business
keeping customers’ plants running, Kobus believes that
one of his department’s unsung heroes is SupportLink
coordinator Jonathan Chetty who is responsible for all
documentation, especially relating to warranties.
The SupportLink team consists of senior technician Cor
Nieuwoudt, technicians Dirk du Plooy and Renier Combrink.
The young guns include Mike Santiero, Ben Armitage and
Renaldo Nel.
+27 82 758 3248
+27 82 944 9028
Director sales Graham Kleinhans firmly believes that the
developments in Paul’s region underline the importance of
regional marketing.
“Service is a vital ingredient of Pilot Crushtec’s marketing
mix and our aim is to provide world class service to all our
customers, irrespective of their location.”
convert electrical power from AC to DC, welding torches and
drilling and grinding machines.
Pilot Crushtec’s three
divisions provide the vital
after-market support link
between manufacturer and
customer for all its products
Paul has a B.Tech (Mech Eng) degree from the University of
Johannesburg and gained over four years’ experience in the
heavy-duty crushing industry before he was invited to join
Pilot Crushtec on the strength of his technical know-how and
enthusiasm.
Vryburg Crushers took delievery of yet another Pilot Modular
plant for use in a major roads project
The InstalLink team is made up of: FP van der Merwe, Bradley
Karolus (fitter), Mulengwa Kapotwe (fitter), Nico Dube (fitter
assistant), Ernesto Manhane (fitter assistant) and Fonono
Gumbi (fitter assistant).
Credit for this display of professionalism, often under
difficult circumstances, must go to our InstalLink team
whose members are equally at home working in countries
like Zambia, Tanzania, Mali, Mauritius and, of course, the
good old Republic of South Africa.
“We rely very heavily on the logistical support we receive
from the team at Jet Park as well as the on-the-ground
assistance we get from our customers who are extremely
helpful,” says FP.
We encourage all of our customers to partner with
educational institutions and young people to help in
building an educated youth that will confidently take us into
the future.
InstalLink technicians have travel in their blood and will
cheerfully take on an assignment in Africa or even farther
a field. FP believes that their wives and girlfriends must
take a bow for their patience and understanding while their
menfolk are often far away installing yet another plant.
+27 82 944 9026
The eight members of the SupportLink team from left: Jonathan Chetty,
Renier Combrink, Renaldo Nel, Dirk du Plooy, Michael Santiero,
Cor Nieuwoudt, Ben Armitage and Kobus Joubert
June - August 2012 / page no. 03
pilot talk
pilot customers
Customers and friends,
“Education is the most powerful
weapon which you can use to
change the world.” ― Nelson
Mandela
I have often extolled the virtues of
education and the fact that to be a
winning nation, we need educated people. Although vast
amounts of money are poured into our education system
here in SA, our youth are not receiving the standard of
education they deserve. I believe that it is critical that we
as formal business continue to push our government to
increase the standards so that people leaving school can
have the required knowledge to enter tertiary education or
industry.
Sandro Scherf
About 10 years ago and following the example of one of
our customers, we introduced a programme to assist
students in achieving their goals. We teamed up with
Wits Technikon (now part of University of Johannesburg)
to allow students in 2nd and 3rd year to complete their
practical training requirements with us. We have had great
success with this and we continue to partner with between
5 and 10 students annually to help them complete their
qualifications. The bonus for us is that during this training
we have identified and employed several of these trainees
who are now contributing to our success in all areas
including sales, design and support functions.
introducing the RM70 GO! to the Eastern Cape
East London plant hire specialist Inyathi Plant and Civils
recently took delivery of a Rubble Master RM70 GO!,
the first of its kind to go to work in the Eastern Cape.
suited to our site conditions. Another important factor is that
Pilot Crushtec’s area sales engineer, Mark Reeves, is always
available when we need advice,” says Philip.
Regional sales manager Nicolan Govender is delighted with
the development as he believes Pilot Crushtec has gained a
valuable foothold in what he regards as a high potential area.
Nicolan is enthusiastic about the future as he believes that
customers have the ideal product with which to capitalise on
crushing opportunities in the Eastern Cape.
“Inyathi Plant and Civils is a well-established family-owned
company that has operated in the region for over 15 years. It is
a very welcome addition to our customer network and we are
looking forward to establishing a close working relationship,”
says Nicolan.
“It is a watershed period for the local building, crushing and
civil engineering industries as a great deal of sorely-needed
infrastructure is being created in the region. We are looking
at numerous projects for roads, dams, medical facilities and
schools and the Rubble Master’s versatility for processing
rubble, asphalt, concrete and stone should keep it busy for
some time to come.”
Father and daughter team Philip Vermeulen and Nelani Kaiser
bought the RM70 GO! to produce G5 material for a gravel road
project in the Intsika Yethu Municipality.
Philip had originally been in the market for a used crusher,
however having seen an RM70 GO! in action at a site visit, he
immediately opted for a new model.
“This machine is something we have needed for a long time
and its new control system means that the RM70 GO! is better
Inyathi Plant and Civils’ latest acquisition is a potent and
profitable crushing solution, possessing a throughput capacity
of up to 120 tonnes per hour. The Rubble Master RM70 GO! is
also an economical piece of equipment, consuming 15 litres
of diesel an hour. Its simple pushbutton control system allows
it to be offloaded and running within 10 minutes of arrival on
site where it can be comfortably managed by just one operator.
pilot insider
InstalLink puts up plants across Africa
One of the reasons behind the success of the Pilot
Modular concept is the ease in which often complex
suites of semi-mobile plant have been installed and
commissioned, invariably a very long way from home.
InstalLink manager FP van der Merwe, who has over 16
years of field experience, knows that this type of work can
only be carried out by a very special type of person.
“InstalLink fitters and their assistants must have an extensive
knowledge of boiler making and rigging and must at all times
be aware that we have to complete the job to the customer’s
satisfaction.”
Plant installations can be time consuming, and while a
relatively small operation can be set up within a matter of
days, a bigger configuration can take up to two weeks before
it is ready for operation.
Our SupportLink team members have to be among the
best-travelled people on the African continent, recording
hundreds of thousands of kilometres annually in their
never-ending quest to provide world class service to our
customers.
Newly-appointed SupportLink manager Kobus Joubert has
almost 30 years of field support experience and knows
exactly what it takes to provide our customers with the
support they expect and deserve.
Inyathi Plant and Civils recently purchased a RM70 GO!, the first of its kind to work in the Eastern Cape
growing our footprint in the Northern Cape and North West provinces
Some of our most dramatic gains have been in rural areas
where the presence of a dedicated regional sales engineer
makes all the difference in building the valuable relationships
that are essential to good business.
Paul Otte’s experiences in the Northern Cape and North
West provinces provide an excellent example of what can be
achieved simply by being there for his customers.
“I have made it my priority to continually knock on doors and
make it known that Pilot Crushtec now has a permanent
The team behind installing and commissioning of Pilot Crushtec’s equipment from left:
Mulenga Kapotwe, Fonono Gumbi, Ernesto Manhane, Nico Dube, Bradley Karolus and
FP van Der Merwe
SupportLink’s wheels just keep on turning
To all those that contribute in building our nation, thank
you. To those who haven’t started, get going and you will
quickly feel and see the benefits. Be part of the change.
The old saying ‘there ain’t no substitute for local
knowledge’ is being proven time and again as we
continue to grow our share of the South African crushing
and screening market.
presence in the region. It has taken some time, but people
now understand that we are here to look after the interests of
all our customers, irrespective of their size.”
His initial legwork has certainly paid dividends as a significant
amount of Pilot Crushtec equipment has been sold to local
customers over the past few months.
Alluvial diamond mining specialist Steyn’s Diamante recently
bought three Terex Finlay 883 heavy-duty mobile scalping
screens while Vryburg Crushers has taken delivery of a
complete modular plant with peripheral equipment for use in
a major roads project.
Another significant breakthrough was the first-time purchase
of Pilot Crushtec equipment by OMV Crushers from Kimberly.
The company bought a Terex Finlay C-1540 PRS cone crusher
on the basis of its various features, price and immediate
availability in order to produce urgently needed G2 road stone.
Paul is very conscious that the majority of his customers are
hands-on businessmen and women and that word of mouth
communication is a powerful force in rural areas.
“We try to make the point that we are here to provide
solutions, not to make money in quick sales, and the back-up
support provided by the service and spares departments has
had a very positive influence on the good relationships we are
building.”
“On the skills side they have to have top class mechanical
talent, knowledge of electronics and hydraulics and an
ability to think on their feet as they are often operating a
long way from base. They also have to bear in mind that they
are travelling ambassadors for Pilot Crushtec,” says Kobus.
The eight members of the SupportLink team share an
awesome combination of practical experience and technical
knowledge. The old hands have proved their worth all over
southern Africa, while the youngsters are highly qualified
and undergo a strenuous selection process before being
appointed as field service technicians.
One of the reasons behind Pilot Crushtec’s exceptional
growth has been its ability to use the best communication
channels available, and SupportLink is no exception.
All of the technicians are provided with smartphones
which enables them to hold conference calls and retrieve
information electronically should they need help in the field.
If push comes to shove they can also contact Rubble Master
in Austria or Terex Finlay in Ireland direct from the site if they
need specialist technical assistance. They are no strangers
to either of these companies as they visit them regularly for
training updates.
A SupportLink service vehicle is literally a workshop on
wheels and eight of these superbly equipped vehicles are
needed to provide nationwide service and support to Pilot
Crushtec customers.
According to Kobus, each Toyota Club Cab is fitted out with a
comprehensive toolkit, plus lifting equipment, an inverter to
This service effort has not gone unnoticed. Jan Roos of
Vryburg Crushers knows that if he calls Paul he will always get
a prompt call back while Schalk Steyn of Steyn’s Diamante
knows that an urgent part will be delivered overnight, if
necessary, to ensure the smooth running of his operation.
OMV Crushers based in Kimberley recently purchased a Terex
Finlay C-1540 PRS cone crusher to produce road stone
June - August 2012 / page no. 02
And it is not just for show. Over the past week, his records
confirm that SupportLink technicians have been busy in such
diverse places as Botswana, Zimbabwe, and Mozambique,
Rustenburg, Ellisras and Kathu. Senior technician Cor
Nieuwoudt was given the keys to his new vehicle at the
beginning of June and in just 14 days had already clocked
up 10, 000 kilometres.
While the technicians are at the sharp end of the business
keeping customers’ plants running, Kobus believes that
one of his department’s unsung heroes is SupportLink
coordinator Jonathan Chetty who is responsible for all
documentation, especially relating to warranties.
The SupportLink team consists of senior technician Cor
Nieuwoudt, technicians Dirk du Plooy and Renier Combrink.
The young guns include Mike Santiero, Ben Armitage and
Renaldo Nel.
+27 82 758 3248
+27 82 944 9028
Director sales Graham Kleinhans firmly believes that the
developments in Paul’s region underline the importance of
regional marketing.
“Service is a vital ingredient of Pilot Crushtec’s marketing
mix and our aim is to provide world class service to all our
customers, irrespective of their location.”
convert electrical power from AC to DC, welding torches and
drilling and grinding machines.
Pilot Crushtec’s three
divisions provide the vital
after-market support link
between manufacturer and
customer for all its products
Paul has a B.Tech (Mech Eng) degree from the University of
Johannesburg and gained over four years’ experience in the
heavy-duty crushing industry before he was invited to join
Pilot Crushtec on the strength of his technical know-how and
enthusiasm.
Vryburg Crushers took delievery of yet another Pilot Modular
plant for use in a major roads project
The InstalLink team is made up of: FP van der Merwe, Bradley
Karolus (fitter), Mulengwa Kapotwe (fitter), Nico Dube (fitter
assistant), Ernesto Manhane (fitter assistant) and Fonono
Gumbi (fitter assistant).
Credit for this display of professionalism, often under
difficult circumstances, must go to our InstalLink team
whose members are equally at home working in countries
like Zambia, Tanzania, Mali, Mauritius and, of course, the
good old Republic of South Africa.
“We rely very heavily on the logistical support we receive
from the team at Jet Park as well as the on-the-ground
assistance we get from our customers who are extremely
helpful,” says FP.
We encourage all of our customers to partner with
educational institutions and young people to help in
building an educated youth that will confidently take us into
the future.
InstalLink technicians have travel in their blood and will
cheerfully take on an assignment in Africa or even farther
a field. FP believes that their wives and girlfriends must
take a bow for their patience and understanding while their
menfolk are often far away installing yet another plant.
+27 82 944 9026
The eight members of the SupportLink team from left: Jonathan Chetty,
Renier Combrink, Renaldo Nel, Dirk du Plooy, Michael Santiero,
Cor Nieuwoudt, Ben Armitage and Kobus Joubert
June - August 2012 / page no. 03
June - August 2012
pilot products
magnets make sense, in more ways than one
Overband magnets add value to any crushing and
recycling operation for the simple reason that they
attract metal.
By doing so, they save the internal workings of a plant from
expensive damage, while also reclaiming valuable material
which can be recycled and resold.
Regional sales manager Rasheel Sukdhoe has several
customers who use overband magnets for reclamation and
recycling purposes.
Pilot Crushtec has experienced a surge in the sale of Pilot
Modular/TRIO overband magnets for exactly these two
reasons.
“They can, for example, use overband magnets to reclaim
steel from slag which is then recycled and sold. A number of
customers use overband magnets to remove metal from the
material before it reaches the stockpile, giving them another
saleable product.”
Africa sales manager Wayne Warren has seen the damage
pieces of metal can wreak on a cone and impact crusher
when in a closed circuit, and is convinced that adding an
overband magnet to their plant gives operators a relatively
cheap solution to what could be a very expensive problem.
The Pilot Modular range of magnets add value by saving
the plant from expensive damage
“It is an insurance policy, and the price is insignificant in
comparison with the total cost of a multi-million rand plant.
It is also insignificant when one considers the cost of a
breakdown, expensive repairs, downtime and the pressure
to make up lost time,” he adds.
Yet another example is the use of overband magnets on
demolition sites, where rubble has been processed by jaw
or horizontal impact crushers. A lot of the concrete contains
rebar, which is retrieved by the magnets for sale by the
operator.
Whichever way you look at it, having a magnet in your plant
is simply a matter of common sense.
our new RM80 is good to GO!
We are proud to introduce the new Rubble Master
RM80 GO!, a brand new edition of the highly successful
RM80 compact recycling crusher, which has served its
South African users well since its introduction some 4
years ago.
“The RM80 GO! is a natural evolution from its predecessor’s
design. Rubble Master engineers have painstakingly
evaluated ways of improving a product that was in itself an
outstanding concept,” says director sales Graham Kleinhans.
The word ‘GO!’ signifies the Rubble Master’s new colourcoded pushbutton control system, which makes operating
the crusher simplicity itself.
“You just have to press buttons ONE, TWO, THREE and GO!,
and your Rubble Master is up and running, producing quality
saleable material. In the crushing business, time equates to
money and the RM80 GO! can be off-loaded and working
within 10 minutes of its arrival on site,“ adds Graham
He explains that the simplicity of its systems means that the
RM80 GO! is easily managed by just one operator who can
also tram it using a built-in remote control system.
Significantly, it has even more muscle than its predecessor.
The new power plant is a John Deere 6 cylinder engine,
delivering 168kW at 1,800rpm, an increase of 38%. Lower
engine revolutions mean lower diesel consumption, and the
RM80 GO! consumes a miserly 18 litres per hour. Conversely,
its maximum throughput has increased to 160 tonnes per
hour.
Graham is particularly enthusiastic about the functionality
of the new design.
“Ease of maintenance was high on the list of the designers’
priorities and access to all key components has improved to
the extent that they can now be serviced from ground level.
This is a huge benefit to customers working in remote areas
without the benefits of permanent workshop facilities.”
According to Africa sales
manager Wayne Warren,
a product like the Pilot
The Pilot Modular MFH25
Modular
MFH25
feed
feed hopper adds enormous
value to balancing a plants
hopper can have a positive
operation
effect on output while
reducing stress and strain on a plant and increasing its
operational life.
“The inclusion of a feed hopper in the plant specification
is all too often overlooked. However this is frankly a false
economy as the benefits far outweigh the relatively minor
cost involved.” He explains that the placement of a feed
hopper between jaw and cone crushers or prior to screening
has an enormous effect in terms of balancing the plant’s
operation. “A vibrating feeder on the surge hopper like the
Pilot Modular MFH25 ensures a constant feed of material
Graham makes no secret of his enthusiasm for the new
product, which has already landed on South African shores.
“The RM80 GO! is set for an exciting future, especially with
the pressing need for new and renovated infrastructure
driving recycling activities within southern and central
Africa.”
By the same token, the RM80 GO! is the perfect partner
for operators engaged in projects within densely populated
commercial and residential areas. It is fully compliant with
stringent European Union regulations in respect of noise
and exhaust emissions and has its own self-contained dust
suppression system.
Rubble Master is based in the Austrian city of Linz and
its versatile compact crushers are used worldwide for the
recycling of rubble, asphalt and concrete and crushing
medium hard stone to produce saleable construction
materials. An additional, value-adding feature is that every
a MFH25 feed hopper to make the most of your plant
Every operator wants to
get the maximum benefit
out of their crushing and
screening plants, and
the addition of a feed
hopper can make a
valuable contribution to
operational efficiency.
RM80 GO! is fitted with a magnetic separator to ensure
that the crushed rock or concrete is kept free from metallic
objects.
to the secondary crushers and screening equipment. This
continual flow means that the combined elements of the
plant, crushers, conveyors and screens can be well-balanced
and are therefore able to operate at peak efficiency.” He
adds that apart from the obvious gains linked to improved
throughput, there are two more reasons why using a feed
hopper should bring a smile to your accountant’s face.
pilot news
Terex Finlay screens – diamonds in the rough
The resurgence of the global diamond market has had a huge impact on the mining industry across the African
continent. And while diamond sales are sparkling, we have enjoyed an accompanying surge in demand for Terex
Finlay screens from customers like Steyns Diamante.
Steyns Diamante has been a Pilot
Crushtec customer for quite some
time and has extensive experience in
operating heavy-duty mobile screens.
It bought its first screen seven years
ago and has not looked back since
learning that Terex Finlay products are
ideally suited to the business of alluvial
diamond mining.
“These machines are definitely made
for Africa. They’re mobile, they need
minimal maintenance and they have
proved to be very, very reliable,” says
owner Schalk Steyn.
He speaks from considerable experience
as he operates a substantial fleet,
including six Terex Finlay 883 heavyduty scalping screens and a single Terex
Finlay 984 3 deck horizontal screen.
“From the very beginning we found
them to be compatible with our existing
plant and systems and the Terex Finlay
883’s versatility means that we can do
in-pit screening which gives us a major
cost saving,” says Schalk.
Director sales Graham Kleinhans
believes that the versatility and cost-
effectiveness of these screens has
been a major factor in developing the
type of relationships that exist between
Pilot Crushtec and customers like
Steyns Diamante.
next.” From time to time the operation
also uses the Terex Finlay 883 screen
in conjunction with the Terex Finlay 984
3 deck horizontal screen to produce five
products at high capacities.
“If you mine you are legally bound to
rehabilitate the land you have disturbed
which, in this case, means riverbeds
containing the ore. The Terex Finlay’s
oversize conveyor automatically returns
out of specification material, even
boulders, back into the ground. This
means that Schalk and his team are
already rehabilitating while they are
screening,” says Graham.
Schalk believes that a great deal of the
Terex Finlay’s reliability is due to the
simplicity of its design.
Steyns Diamante is presently mining a
stretch of alluvial strata between the
towns of Prieska and Douglas in the
Northern Cape province, which Graham
says is the type of territory where a
Terex Finlay excels.
“The screens are diesel powered which
means they are free from the restrictions
associated with electrical power supply
and they are very productive. Even
under strenuous local conditions, they
can comfortably screen 400 tonnes per
hour and their tracks enable them to be
walked from one screening site to the
“It is a very mechanical machine and
does not have complex electrical
controls unsuited to African conditions,”
says Schalk, who took delivery of three
Terex Finlay 883 scalping screens
between November 2011 and January
2012.
At a cost of R2 million a piece, this shows
a very real faith in our ability to service
our products as Douglas is almost 700
kilometres from our headquarters in Jet
Park, east of Johannesburg.
“Pilot Crushtec’s support is just
excellent and so is its service. If we
need a part, it is sent to us overnight or
even over a weekend. Management and
sales engineers visit us regularly and
we frankly regard them as the market
leaders,” says Schalk.
The all new RM80 GO! compact recycling crusher has a new
colour-coded pushbutton control system that makes operating
the crusher, simplicity itself
pilot classic
“The balancing effect a hopper exerts on a plant means
that all components are working at their most efficient,
maximizing the wearing surfaces and power required for
the plant, especially in an operation working 24/7. This in
turn reduces maintenance costs per ton and the risk of
premature, often expensive breakdowns and downtime.”
Wayne strongly suggests that customers who would like to
know more about the Pilot Modular MFH25 feed hopper
speak to their regional Pilot Crushtec sales engineer who will
be able to assess their requirements.
The Pilot Modular MFH25 is named because of its 25m³
heavy duty feed hopper fitted with wear resistant steel liners
to handle literally any type of application. The
semi-mobile MFH25 is supplied complete
with a heavy duty skid frame and can
be easily integrated into an existing
plant.
Our sales engineers find themselves in all sorts of, sometimes
difficult, situations whilst roaming all over the country
June - August 2012 / page no. 04
The demand for mobile Terex Finlay screens such as Steyn Diamante’s range, is increasing due to their proven reliability