Image aPPaReL PRogRam

Image APPAREL Program
Vision Statement
Our new apparel program for Hilton Garden Inn is inspired by the concept of versatile
merchandised separates’.
We combined a classically tailored collection in two universal colors. These items are worn
split for sporty and modern sensibility. We have also incorporated a chino style pant and
slack to add even more “Life Style” Flair.
The shirts and blouses are timeless in style and color, although a particular standout is the
modern Tattersall plaid.
Ease of care is a key component of this program. We are pleased to offer an entire
wardrobe that is completely washable with many of which are made from recycled fibers.
Cintas is proud to be recognized as an industry leader in this technology.
We know how important fit and comfort is to your employees. We have engineered our
product to accommodate the entire diversity of your associates. In addition, our fabrics
have moisture management properties and a relaxed elegance.
We are confident that, with the many merchandised product offerings, there are limitless
styling combinations to compliment the entire Hilton Garden Inn portfolio.
2 WELCOME
Table of Contents
Front of House Female
Front Desk, F&B, Housekeeping Supervisor ..................................................................4
Front of House Male
Front Desk, F&B, Housekeeping Supervisor ..................................................................8
Back of House
Housekeeping, Engineering, Apron .............................................................................12
How to Order ......................................................................................................................14
Platinum & Cintas Services ................................................................................................15
Healthy Planet.
An Image Apparel Program to Help The Planet.
Cintas, like Hilton Garden Inn, is dedicated to offering sustainable
solutions. Our commitment to the environment is on display throughout
the collection with many items made from recycled polyester to help
reduce your carbon footprint. Look for the green
throughout this
document to identify eco-friendly products.
TABLE of CONTENTS
3
Female / Front of House
A
C
B
Front Desk
4 F&B
Housekeeping Supervisor
A. Mona Blouse
62/38 cotton/polyester
frosted piqué
112354 (230) China Blue
B. Albany Blazer
100% recycled polyester
113612 (200) Navy
C. Caton Slacks
100% recycled polyester
113613 (630) Oak
Female / Front of House
Did you know that in 2012, Cintas diverted 17,061,687 plastic water bottles
from landfills by manufacturing eco apparel? For example, this Albany Blazer is
made from approximately 12 plastic water bottles. To learn more and to understand
the recycling process from water bottle to fabric, visit www.cintas.com/green.
Front Desk
F&B
Housekeeping Supervisor
5
Female / Front of House
B
A
C
E
D
A. Twinset Cardigan Sweater
100% acrylic
083355 (200) Navy
B. Soft Tailored Blouse
60/40 corded cotton/polyester
103796 (920) White
(000)
C. Tattersall Check Blouse*
55/45 cotton/polyester
943390 (340) Tan
(220)
F
G
D. Executive Oxford Blouse
57/43 cotton/polyester
66528 (800) Blue
(000) White
(220) Light Blue/White Stripe
E. Gingham Check Blouse
65/35 polyester/cotton
61770 (220) Cobalt
F. Southport Skirt
100% recycled polyester
113617 (630) Oak
Front Desk
6 F&B
Housekeeping Supervisor
G. Cathy Fit® Work Pants
65/35 polyester/cotton
Cintas Comfort Flex®
000395 (620) Khaki
*Order one size up from usual. Special order, requires 2-3 week
lead time. Garment is non-returnable unless defective.
Female / Front of House
I
H
J
H. Susan Fit® Work Pants
65/35 polyester/cotton
Cintas Comfort Flex®
000390 (620) Khaki
I. P
earl Vest
100% recycled polyester
113616 (200) Navy
*Order one size up from usual. Special order, requires 2-3 week
lead time. Garment is non-returnable unless defective.
J. Tattersall Check Blouse*
55/45 cotton/polyester
943390 (210) Atlantic
Front Desk
F&B
Housekeeping Supervisor
7
Male / Front of House
A
C
FPO
B
A. Tattersall Check Shirt*
55/45 cotton/polyester
943391 (210) Atlantic
Front Desk
8 F&B
B. Arlington Blazer
100% recycled polyester
113610 (200) Navy
C. Jackson Pants
100% recycled polyester
113985 (630) Oak
*Order one size up from usual. Special order, requires 2-3 week
lead time. Garment is non-returnable unless defective.
Male / Front of House
Show your style with this modern windowpane plaid, Tan Tattersall Check Shirt. Ask
us about our various other shirting and neckwear options to complete your look.
Front Desk
F&B
9
Male / Front of House
A
D
B
C
E
A. V-neck Sweater
100% acrylic
083357 (200) Navy
B. V-neck Sweater Vest
100% acrylic
060463 (200) Navy
(220)
F
G
C. Pearson Vest
100% recycled polyester
113615 (20) Navy
D. Frosted Piqué Dress Shirt
62/38 cotton/polyester
frosted piqué
113591 (230) China Blue
E. Executive Oxford Shirt
57/43 cotton/polyester
000374 (000) White
(220) Light Blue/White Stripe
F. Gingham Check Shirt
65/35 polyester/cotton
61739 (220) Cobalt
Front Desk
10 F&B
G. Tattersall Check Shirt*
55/45 cotton/polyester
943391 (340) Tan
*Order one size up from usual. Special order, requires 2-3 week
lead time. Garment is non-returnable unless defective.
Male / Front of House
I
H
H. The Comfort Pant®, Flat Front
65/35 polyester/cotton
Cintas Comfort Flex®
000945 (620) Khaki
I. E
xecutive Oxford Shirt
57/43 cotton/polyester
000374 (800) Light Blue
Front Desk
F&B
11
Back of House
A
B
A. Sahara Tab-Sleeve Tunic
44/37/19 cotton/recycled
polyester/polyester
66538 (601) Khaki
12Housekeeping
B. Pull-On Female Slacks
35/33/32 cotton/recycled
polyester/polyester
114152 (200) Navy
Back of House
C
D
E
C. Sahara Tab-Sleeve Shirt
44/37/19 cotton/recycled
polyester/polyester
65904 (601) Khaki
F
D. Sahara Tab-Sleeve Dress
44/37/19 cotton/recycled
polyester/polyester
77052 (601) Khaki
E. The Comfort Pant®,
Flat Front 65/35 polyester/cotton
Cintas Comfort Flex®
000945 (200) Navy
F. Bistro Apron
65/35 polyester/cotton
100405 (920) White
Housekeeping
Engineering
Apron
13
How to Order
4 ways
to place
your order
1. C
ontact Your Dedicated Image Consultant
Manage Your Account
Set Up Invoicing
If you would like to be invoiced, please request a credit application
from customer service prior to your first order.
Check Order Status
Upon booking your order, you will receive an order number. Please have it available
when checking your order online or call the toll-free number. To track your order
online, go to www.Cintas.com, select “Public Store,” then “Order Tracking.”
Modify or Cancel Your Order
Call the toll-free number and inform the representative of your needs.
Some items may not be cancelled if already altered.
1.800.864.3676
2. ( birchstreet users)
Go to www.cintas.com/hiltongardeninn
(non-birchstreet users)
Go to
USA - hiltongardeninnus.mycintas.com
Canada - hiltongardeninnca.mycintas.com
Create your password by using your account number
and e-mail address. Once you have a password, you’ll
have 24/7 access to place orders, track and modify
orders, check shipping and more. For assistance, call
1.800.UNIFORM, or e-mail CustomerService@Cintas.com.
Delivery Information
All catalog merchandise ships within 48 hours of ordering. Signature Express
merchandise (example: embroidery, hemming, etc.) may take 1–4 weeks.
Premier garments (example: made-to-order garments) may require up to 6-8
weeks for shipment.
Cintas Return Policy
Catalog garments are returnable within 60 days of receipt with no restocking fee.
The following garments are non-returnable:
• Worn, laundered or dry cleaned
• Custom modified per your instructions, unless defective
• Custom manufactured to your specifications, unless defective
3. C
all Customer Service toll-free
Monday–Friday 7 AM–6 PM CST
Domestic 1.800.864.3676
International 1.800.922.9620
4. F
ax, mail or e-mail
In the United States, fax 1.800.864.3888.
International locations, fax 1.800.889.6071.
Or mail it to: Cintas Customer Service
5600 West 73rd Street
Chicago, IL 60638 U.S.A.
You can also e-mail it to CustomerService@Cintas.com.
• Items directly shipping from vendor.
Keep your packing slip; it contains a convenient prepaid UPS shipping label.
A $8.00 return shipping fee will be charged unless the return was caused by a
Cintas error.
1. To return any portion of your order, simply fill out the
“Return Form” on your packing slip, indicating the reason for the return and
any reorder quantities that you need.
2. T
ear off the “Return Form” and include it with the item to be returned
3. Affix the enclosed prepaid UPS label on your return package.
4. Give the package to your UPS driver, or drop it off at any
authorized UPS shipper.
If you do not have your packing slip, please call Cintas for assistance.
*Average shipment dates are based on the day the order is received. Ready-to-wear
14
garments are contingent on inventory levels. Modified and custom garments are
How to Order
contingent on the complexity of the modification(s) and fabric availability. Please contact
your Cintas Consultant for a comprehensive timeline.
Platinum & Cintas Services
CINTAS’ PLATINUM SERVICE
Cintas proudly presents Hilton Garden
Inn with our ‘Platinum Service Package’
Additional Cintas services
to impress your guests
offering complete program support.
Hilton Garden Inn Support Team
Facility Services
• Dedicated Image Consultant
• Mats
• Restroom Cleaning
•C
ustomer Advocate Team: Customer
• Restroom Supplies
• Towels
Service Representatives who specialize
• Mops
in the Hilton Garden Inn Program
Corporate Support Team
• Global Account Manager and
A/C Coil Cleaning
Account Management Team: To
• PTAC
• Horizontal Fan Coil
drive corporate initiatives and
• VTAC
• Vertical Fan Coil
manage programs
Design Support
• Program Design and Illustration
• Dedicated Fashion Designer
Deep Cleaning
• Tile
• Upholstery
Customized Website Support -
• Curtains
• Carpet
24-HR Access
• Grout
• Concrete
• Property Level Website Functionality
• E-mail Order and Shipping
Confirmation
First Aid & Safety
• Real-time Inventory Access
• Cabinets
• 24-HR Internet Order Tracking
• Supplies
• Training
For more information or to contact your local
Cintas Service location, please call 1.800.795.7368.
Platinum &
Cintas Services
15
© 2013 Cintas. 131304_0513