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View - Wifi Hifi
Hi-res audio on the go! www.wifihifi.ca | May 2016 PM42710013 With more than 25 years of innovative compact loudspeaker design, Totem is proud to offer the flexible and totally awesome KIN Mini FLEX. 7KLVXOWUDFRPSDFWXQLWFUHDWHVRQLFODQGVFDSHVWKDWDUHH[WUDODUJHSUHFLVHDQGDUWLFXODWHZLWKSHUIHFWLQSKDVHSURMHFWLRQ$ORQJZLWKWKHŴH[LELOLW\WREH placed everywhere and anywhere, the KIN Mini FLEX offers an immersive and outstanding musical experience. / Discover yours at totemacoustic.com CONTENTS | 04 PUBLISHER’S NOTE 06 SHORT BITS May 2016 The newest products from the business of digital. 14 06 PORTABLE AUDIO | High-Res à Go-Go A hands-on look at seven personal audio products that go way beyond standard smartphone sound; including two new models that support the MQA format. By Gordon Brockhouse 22 MOBILE WORLD | Home Security: Smart Cameras vs. Traditional Monitoring More and more people are using tech to protect their homes and belongings, and opting for DIY smart cameras to do so. What are the advantages and disadvantages of self-monitoring? And what does this mean for the traditional alarm business? By Christine Persaud 32 14 WEB ADVERTISING | The Crisis in Web Advertising: What’s Causing It & How to Resolve It A growing number of consumers are adopting ad blocking software to rid their screens of annoying ads and help pages load faster. This is causing a crisis of sorts in the business, and calls for a strategic approach that appeals equally to both consumers and advertisers. By Frank Lenk 40 TALKING SHOP The resurrection of the Montreal Audio Show; Cantrex Nationwide’s fourth annual PrimeTime! Member Conference; industry stats from the IFA Global Conference; the loss of an industry legend; and distribution appointments fill the column this month. 22 By Christine Persaud 46 VIDEO | OLED vs. UHD LED The video business is full of acronyms, most notable being UHD and OLED TV. How are the two display technologies different? How do they compare? And what are the advantages with OLED? By David Susilo 48 DESIGNER WEARABLES Designer brands mean business when it comes to tech, as was evidenced at the Baselworld jewelry trade show in Sweden. And they’re making a major play with smartwatches that range from the affordable to the astronomical. 32 By Christine Persaud 50 WHO WENT WHERE? New hires, promotions, and more in the Canadian consumer technology industry this month. By Christine Persaud ON THE COVER: The opportunities for enjoying hi-res audio on the go have never been greater. Pictured on the cover is the just-released Pioneer XDP-100R, one of the first players to support MQA files, paired with Pioneer’s brand new SE-MHR5 headphones. Cover Photo: John Thomson 48 May 2016 3 PUBLISHER’S NOTE WHAT’S BETTER – A HUNDRED FRIENDS OR THREE GOOD ONES? MOST PEOPLE ASPIRE TO EMULATE A BUSINESS LEADER from a similar industry, hoping that parts of that person’s playbook can be duplicated within their own organization. Icons, such as Bill Gates, Richard Branson, and Warren Buffett, are regularly cited as ideal role models. Tear a page from those guys and you’re surely heading in the right direction. The person that I keep tabs on is Winnipeg-born, London-based Tyler Brule. He started a magazine called Wallpaper and sold it to Time-Warner after publishing a single issue for over a million dollars. During his non-compete period, Brule started a design firm called Wink Media that has been responsible for rebranding Swiss Airlines. He created, from concept to finish, Toronto’s Porter Airlines. And more recently, he handled branding for the Union Pearson Express rail service, which shuttles passengers from Toronto to the airport. He also owns a magazine called Monocle that has offices in eight countries, and has morphed from its publishing roots to include highly-curated travel boutiques, newsstands, and cafés. What makes Brule such an interesting character for me is that he doesn’t chase trends, he creates them. He also never discounts, nor does he place much value on an online audience compared to the one he attracts in print. He stays firm to the concept that things of value come with a premium. Monocle sells about 80,000 newsstand copies around the world each month at $12 a mag. Compare that to what you paid for the magazine in your hand and you can see why he’s my role model. Monocle also has no daily Website presence. Brule finds it unthinkable, not to mention disrespectful to his paying customers, to offer content readily accessible online for free. Instead, Monocle provides an online radio station by way of podcasts. In any interview that I have read with Brule, he maintains a common mandate: quality content that reaches a specific audience. Brule only wants to reach an audience who would fly on Turkish Airlines, or purchase Rimowa luggage or a Rolex watch. And he knows that these advertisers stick with him because they become a cluster, and value their brand being associated with important content. For Brule, chasing a huge audience just to say he reaches a huge audience is akin to throwing something at a barn and hoping it will stick. I was thinking a lot about Brule and his company while reading Frank Lenk’s story on the state of digital advertising. First, what’s a magazine that is dependent on ad revenue doing including a feature story on online advertising being in a state of chaos? That’s a good question. A smart publisher would not let a writer near such a topic. But it’s a topic that needs to be discussed. As Brule has known for years, we have become a society that values quantity over quality, mass over target, and sound bytes over detail. And nowhere is that more prevalent than in the world of digital marketing. The story (page 32) will be required reading for any person in your organization who controls ad spend. Brule conceptualizes what should really be a line we all question, while our story adds the hard numbers that should have everyone re-thinking brand strategy. Perhaps another way of putting this is to think of a dinner party versus a house party. The dinner party will invariably have better wine, better food, and far more memorable conversation. The house party, while fun, will have superficial greetings and more cleaning: quality over quantity. Brule is a solid role model for this magazine. Now, if I could just figure out how to get you to pay $12! Enjoy the issue, John Thomson jthomson@wifihifi.ca 4 www.wifihifi.ca PUBLISHER / EDITORIAL DIRECTOR John Thomson Cell: 416-726-3667 jthomson@wifihifi.ca @wifihifimag EDITOR-IN-CHIEF Christine Persaud cpersaud@wifihifi.ca @ChristineTechCA EDITOR-AT-LARGE Gordon Brockhouse gbrockhouse@wifihifi.ca CREATIVE DIRECTOR David Topping CONTRIBUTORS Vawn Himmelsbach, Ted Kritsonis, Frank Lenk, Steve Makris, David Susilo DIRECTOR OF DIGITAL CONTENT James Campbell jcampbell@wifihifi.ca DIRECTOR OF SPECIAL EVENTS Cathy Thomson cthomson@wifihifi.ca Melsa Media Inc. 194 Robinson Street Oakville, Ontario L6J 1G3 Advertising Inquiries: John Thomson jthomson@wifihifi.ca LET’S STAY IN TOUCH! Website: www.wifihifi.ca / www.wifihifi.com Twitter: twitter.com/wifihifimag Facebook: facebook.com/wifihifimag Instagram: instagram.com/wifihifi Copyright 2016. WiFi HiFi is a registered brand of Melsa Media Inc. and is published ten times each year. All rights reserved. The contents of this publication may not be reproduced in whole or in part without the written consent of the publisher. The views expressed by advertisers are not necessarily those held by the publisher. Publications Mail Agreement Number: PM42710013 Business Number: 81171 8709 SHORT BITS The newest products from the business of digital. Total Control: The compact TKP-5500 in-wall touchscreen from Universal Remote Control (Staub Electronics) works with all URC TC Advanced Network Controllers (MRX-8/10/20). The high resolution, 5-inch colour touchscreen can be mounted in portrait or landscape orientation, in a standard single-gang wall box. It provides full utilization of all Total Control features, including IP cameras, third-party devices (two-way), Z-Wave control, SNP-2, timers, events, rooms menu (including the ability to switch which room it controls), and room linking for URC DMS products. Using the multi-view function, up to four connected cameras can be seen on one screen. MSRP US$600 Universalremote.com Pack Your Drone: Lowepro’s (Daymen Photo Marketing) DroneGuard Backpack 450 AW can hold a quadcopter, like the DJI Phantom and all of the necessary accessories for a day of flying. It has a FormShell exterior and modular interiors, with adjustable lined and padded dividers. The CradleFit pocket is designed to suspend and safeguard a 10” tablet, and a molded, FormShell top pocket accommodates sunglasses, headphones and other essentials. The bag’s straps feature SlipLock attachment loops to expand capacity by adding pouches and cases for water bottles, memory cards and more. A Lowepro ActivZone harness provides breathable and supportive suspension targeted at shoulder blades, lumbar spine and waist, making it comfortable to wear for long treks. A built-in All-Weather AW Cover protects the pack from the elements. MSRP $300 Lowepro.ca New Onkyo Receivers: Onkyo’s TX-NR757 7.2-channel network AV receiver boasts THX Select2 Plus theatre reference sound, 180W of high-current power, and patented VLSC high-frequency pulse-noise removal technology. Processing for lossless and Hi-Res Audio is handled by an AKM 384 kHz/32-bit D/A converter. There’s multi-zone support, including multiple speaker connections for Zone 2 (2A/2B). HDCP 2.2-compliant HDMI inputs support 60Hz UltraHD and Full HD video with 4:4:4 colour space and High Dynamic Range (HDR). Designed with custom integration in mind, there’s RS232, 12v trigger, IR input and more on board. It is Dolby Atmos and DTS:X ready, has Onyko’s AccuReflex calibration, and supports 4K UHD video and 4K upscaling, AirPlay, Wi-Fi with Google Cast, Tidal music streaming, and FireConnect multi-room audio technology via firmware update. MSRP $1,050 Onkyo.ca Control With Authority: Audio Authority’s new mobile app allows users to control the SonaFlex SF-16M Matrix Amplifier. The app affords quick source selection and volume control over a Wi-Fi network. Users can also adjust bass and treble, turn on loudness, and mute each zone. It is currently available in beta for Android phones and tablets; an iOS version is coming soon. Audioauthority.com Recycle and Recharge: Following the launch of its EcoAdvanced AA battery last year, Energizer has developed AA and AAA rechargeable batteries that are also made from 4% recycled battery materials. Called Recharge, the batteries are created from used batteries in high-efficiency vehicles, through a proprietary process that refines the material. They can be recharged hundreds of times. Energizer.ca Share the Music: What do you do with two people and only one music source? The Logiix (Atlantia) Blue Piston tuneFREQS Share headphones come with a built-in aux splitter for sharing. The earbuds boast noise isolation technology, and include an inline microphone and controls (compatible with Apple and most Android devices), a gold-plated auxiliary jack, and three sizes of comfort tips. Using the splitter built-into the cord, you can listen to tunes on your own, or plug in a second pair of headphones so your friend can listen, too. In fact, you should be able to connect up to five of them to a single device. Black, white, pink, turquoise, or purple, $30 ea. Logiix.net 6 www.wifihifi.ca SHORT BITS Music to Your Mouth: Etobicoke, ON-based Dubgear has cleverly put two key summer staples together, music and drinks, in its new Dubstein. The Bluetooth stereo speaker doubles as a BPA-free beverage holder that can hold any 375mL beverage (a standard beer bottle or can). Or, use the hot/cold insert and pour in your favourite drink. Playback controls are conveniently located at the top of the handle, in perfect reach of your thumb. It’s splash-proof (IPX4-rated), offers 360-degree stereo sound and dual bass boost, and can run for up to 15 hours per charge. Plus, it has a mic for taking calls so you can invite friends over to come have a beer with you. Bottoms up! $130 Dubgear.com Spin Your Tunes for Under $300: Niagara Falls, ON-based Fluance’s RT81 turntable features an AT95E Audio Technica needle, stylus, and a balanced aluminum S-Type tonearm that ensures the needle is rested deep in the record’s groove. It is constructed using Fluance’s proprietary audiophile-grade MDF wood cabinet, which incorporates isolation feet and a die-cast aluminum platter. This, says the company, results in a significant reduction in reverberation. It’s built with a solid cabinet to further eliminate vibrations. Additional premium components include a high-quality Texas Instruments preamp and gold-plated RCA line outputs. May; $265 Fluance.com Music in a Box: The new Klipsch Music Crate (Gentec International) includes a Pro-Ject turntable using an Ortofon cartridge and a pair of Reference R-15PM powered monitor speakers, as well as all the necessary cables to connect the turntable and speakers. In addition to the turntable, the speakers can connect to a TV, computer or wireless device through phono pre-amp, Bluetooth wireless technology, digital optical, analog RCA and USB audio inputs. The speakers incorporate custom-designed, individual, ultra-low noise amplifiers that eliminate the need for an AV receiver; and a pre-amp sub output. Control playback using the IR remote. MSRP $1,100 Bestsound.ca A Super-Smart Bike: Having far exceeded its $50,000 goal on Kickstarter with close to $1 million in pledges at the time of this writing, the SpeedX Leopard bike includes the company’s own SpeedForce cycling computer for recording and displaying real-time data. It has a built-in 2.4” screen that displays cadence, HBR, speed, distance, weather, slope, and more; along with lighting that automatically turns on when it’s dark, and auto-adjusts the level; and a dock for an action camera. Even with all of this hightech integrated gear, there are no visible wires showing. It’s lightweight, too, at just 7.9kgs, and built using military-grade carbon fibre material. Starts at US$1,200. Speedx.com Easy Hotel Streaming, Private Listening: The Hotel and Dorm Connect feature of Roku’s newest Streaming Stick makes it easy to connect to wireless networks outside of the home that require sign-in through a Web browser. Connect it to the password-protected network, sign in with login credentials using the browser on your mobile device, and start streaming. Plus, there’s private listening capability through the Roku Mobile App on an iOS or Android mobile device and with a pair of headphones. Cast video from Netflix and YouTube mobile apps, or control playback of personal videos, photos, and music on the TV through the Play On Roku feature of the app. Use the app as a remote, enabling voice search and an on-screen keyboard; or use the included remote. The latest OS 7.1 adds new search and discovery categories within Roku Feed. MSRP $60 Roku.com Cycle on the Edge: The Nyne Edge portable Bluetooth speaker (Xcel Source) is designed specifically for cyclists. It comes in a double injection rubber housing that is IPX5-rated for water protection. Clamp it onto your bicycle handlebar, and connect your device via Bluetooth or NFC. It offers up to 15 hours of battery life: more than enough to last for your entire ride. Nyne.com May 2016 7 SHORT BITS Keeping a Vigilant Eye Out: Need to keep a watchful eye on the store when you’re not there? D-Link’s pro-grade DCS-4802E Vigilance Full HD Outdoor Mini Dome IP surveillance Network Camera captures footage in HD resolution. Integrated infrared LED illumination allows for viewing up to 60 feet in complete darkness, and it has an IP66 weatherproof housing. Three-axis control allows precise positioning, with 75-degree tilt, and 360-degree pan and rotation. Power Over Ethernet (802.3af PoE) capability makes for easy single-cable installation. US$185 Dlink.ca Single-Serving, Stay Fresh Wine: The Shrinking Pro iPad: Apple’s second-generation iPad Pro has gone small with a 9.7” screen, weighing under a pound, and at 6.1mm thin. It has a new pro Retina display, 64-bit A9X chip, four-speaker audio system, 12MP iSight camera for shooting Live Photos and 4K video, 5MP FaceTime HD camera, and faster wireless. Like its larger sister, the tablet supports Apple Pencil and a new Smart Keyboard cover. The tablet connects wirelessly via 802.11ac Wi-Fi with MIMO technology, and LTE. An Apple SIM is embedded directly into the device. Silver, space gray, gold, and rose gold metallic; starts at US$600 for the 32GB with Wi-Fi model and US$730 for the 32GB Wi-Fi + Cellular model. Apple.ca An Elite AVR: Pioneer’s VSX-LX301 7.2-channel Elite AV receiver has Dolby Atmos processing, is DTS:X-ready, and supports 4K video pass-through and upscaling, along with HDR and BT.2020 colour. MCACC automatic room calibration adds Reflex Optimizer, which Pioneer says aligns the phase of upward-firing narrow-directivity Atmos-enabled speakers with broad-directivity direct-firing speakers, for a more comfortable listening experience. Connect via Bluetooth, dual-band Wi-Fi, and Ethernet, with support for Google Cast and Apple AirPlay. Stream DSD 64 and 128 files and PCM files to 192kHz/24 bits over a home network. Support for TIDAL lossless music streaming and Blackfire Connect wireless multi-room sound technology will be enabled by firmware updates. The latter enables wireless streaming to Blackfire-compatible speakers and components. There’s also a phono input and zone 2 pre-out. US$700 Pioneerelectronics.com 8 www.wifihifi.ca Chances are, an open bottle of wine doesn’t last long at dinner. But sometimes you just feel like having a single glass after a rough day. Or maybe you want red while your spouse is craving a nice Pinot Grigio. Despite reservations from wine purists, the Kuvee has received US$6 million in VC support. Slide canisters into the bottom of the decanter-like dispenser, click them into place, then pour your favourite vino. The bladder and valve keep oxygen out so the wine remains “fresh” for up to a month after the first pour. If you want to switch it up, pull out the canister and pop in another. There are 48 wines in the selection, which you can re-order directly from the Wi-Fi-connected Kuvee bottle’s touch screen. US$200 for the Kuvee and a four-wine starter pack; canisters range from US$15-$50 ea. Kuvee.com A Tablet for Sharing: Samsung’s Galaxy Tab A 7 is designed for family use. Create up to eight unique user profiles so that each member can access his own music, games, apps, and photos. Work on two apps at once, checking e-mails while you watch a movie, for example, or chatting with friends in one window while working in another. Enable Kids Mode with up to six kids’ profiles, which blocks unsuitable apps, sets time limits, and provides access to fun and educational content. It’s ultra-thin and light with a 7” screen, non-slip back, 5MP camera, and 4,000mAh battery for up to 11 hours of continuous use per charge. Running on Android 5.1 “Lollipop,” there’s Wi-Fi and Bluetooth, and a 13GHz quad-core processor. Black or white; MSRP $200 Samsung.ca Illuminate Me: Don’t you hate when you’re close to getting that absolutely perfect selfie but the lighting is off? LuMee iPhone cases (Atlantia) come with two columns of LED lights on the front to help ensure optimal lighting for a social media-worthy self-portrait. Even Kim Kardashian is a fan, so you know they work! But if you happen to loathe the selfie culture, keep in mind that the lights also come in handy as a built-in flashlight, to assist in fixing your makeup, or ensuring there’s no spinach in your teeth. $75 for the iPhone 6/6S version (black, rose gold, hot pink, white); or $80 for the 6/6S Plus (black, rose gold, white). Lumee.com Wells Fargo Commercial Distribution Finance Let us show you how inventory financing can help keep your growing business in the game You knew us as GE Capital, Commercial Distribution Finance (CDF). To our customers who made this journey with us, we would like to thank you for your unwavering commitment and support. And, for those of you who might be considering inventory financing with us for the very first time, we think you’ll find the new Wells Fargo Commercial Distribution Finance is positioned to help you achieve your goals even better than before. As one of the world’s most valuable and recognized financial services companies, Wells Fargo has been helping businesses — big and small — gain greater strength and stability for more than 160 years. Couple that history with CDF’s more than 35 years of electronics and appliances expertise, and you’ll soon discover a winning combination of solutions and services designed to help keep your customers coming back — this season and the next. Welcome to the new Wells Fargo Commercial Distribution Finance. Give our consumer electronics team a call today at 1-888-609-5550 (Option 3) wellsfargo.com/cdf © 2016 Wells Fargo Commercial Distribution Finance. All rights reserved. Products and services require credit approval. Wells Fargo Commercial Distribution Finance is the trade name for certain inventory financing (floor planning) services of Wells Fargo & Company and its subsidiaries, including Wells Fargo Capital Finance Corporation Canada. Wells Fargo Capital Finance Corporation Canada (also doing business in Quebec as Société de financement Wells Fargo Capital Canada) is an affiliate of Wells Fargo & Company, a company that is not regulated in Canada as a financial institution, a bank holding company or an insurance holding company. 16CDN088 SHORT BITS Boost Your Music: The Arcam MusicBOOST headphone amp, DAC and battery pack combo (Erikson Consumer) was designed exclusively for iPhone 6. It includes a built-in high-quality Texas Instruments DAC and headphone amplifier from TI/Burr Brown, and can extract a digital audio signal from the iPhone’s Lightning port. The player enhances sound quality for both music stored on your phone or while listening to streaming services such as Spotify or Tidal. The player supports FLAC and WAV files from third-party software, such as VOX. It fits over the phone as a sleeve. $249 Arcam.co.uk We’re Watching You: Swann’s Navigator HD dash cam comes with G-sensor accident detection that senses sudden acceleration and collisions, and helps safeguard drivers from fraudulent insurance claims by triggering a recording of the events. The wide-angle 140° lens records 1,080p video, photos and audio in real-time, and can capture license plates. The camera auto-records when the engine is turned on and when motion is detected. The GPS locator tracks exact movements and places, with detailed time and location data stamped on the footage. Using the Navigator GPS software on a computer or tablet, users can also easily check driving routes and speed information on the map. It suction mounts to the vehicle’s windshield, and connects via USB to transfer footage to a computer, and recharge. US$150 Swann.com Drive a Wedge of Sound: The James Loudspeaker W-Series indoor/outdoor loudspeakers are designed for specialized boundary applications, such as a 90-degree corner where walls and ceiling converge, making them ideal for immersive audio technologies like Atmos and DTS:X. There are two models: the 52QW (single 5.25” woofer/quad tweeter) and the 53QW (dual 5.25” woofers/quad tweeter). Each features proprietary high-excursion woofers matched to James’ signature ultra-highperformance quad-array aluminum dome tweeter. A corner bracket suspends the speaker securely via setscrews. Satin black, gloss white, or custom colours. 52QW MSRP is US$1,000 ea.; 53QW $1,300 ea. Jamesloudspeaker.com Bon Voyage: At just 7.6mm thin and weighing less than Sound in the Wall: The Atlantic Technology IW-105LCR speaker is designed to be installed in the wall adjacent to flat screen TVs or video projection screens, and the grille painted to match the wall colour for an unobtrusive presentation. It uses 6.5” mineral-damped polymer woofers, a 1” dome tweeter, and 3,500Hz crossover network. A three-step tweeter level switch allows users to tailor the high frequency sound for optimal room acoustics, and computer-designed wave-guides optimize treble distribution. The step-up IW-110LCR uses an MTM (midrange-tweeter-midrange) driver configuration with two woofers bracketing the tweeter. Both feature magnetic mounting grilles, and include built-in mounting clamps. MSRPs US$350 and US$500. Atlantictechnology.com 10 www.wifihifi.ca 180 grams, the Amazon Kindle Voyage e-reader features a 300 pixel-per-inch, high contrast and high brightness display, with an adaptive front light that automatically adjusts brightness based on surrounding light. With PagePress, turn a page by lightly pressing your thumb on the bezel. Like other Kindle e-readers, battery life is measured in weeks; and the ereader can hold thousands of books. Also included are features like Whispersync, which saves and synchronizes your last page read, bookmarks, and annotations across all of your devices and Kindle apps, so you can pick up where you left off; and Word Wise, which provides short and simple definitions for difficult words. Starts at $300 Kindle.amazon.com Grip Your Phone and Ride: Joby’s GripTight Bike Mount Pro (Daymen Canada) secures any smartphone to a bicycle’s handlebars with a lockable hold on the device, with or without a case. Enjoy riding apps like Strava or Garmin, or use the device for GPS navigation or fitness data. Get it packaged with visibility lights that can be placed anywhere, like around the handlebars, on the seat post, or mounted to the Bike Mount itself. $75, or $125 with the Light Pack. Additional Light Packs are $50 ea. Joby.com Because Not All UHD TVs are the same. 1 Billion Colours, 1 Brilliant Display The LG SUPER UHD TV provides a superior 4K viewing experience by incorporating several advanced technologies: Colour Prime Plus, TruMotion 240Hz, Ultra Luminance Plus, new IPS panels, and over a Billion Rich Colours. The result? Truly premium Ultra HD. LGSUPERUHD.ca SHORT BITS Track Your Stride: The Boogio shoe inserts have embedded sensors that can track force, balance, gait, and 3D movement of your feet and body. They then provide real-time feedback for your centre of balance, foot strike zone, ground contact speed, and gait symmetry. The idea is to help determine not just how you move, but also how you perform. It uses Bluetooth Smart technology, and nine-axis motion tracking. There’s enough battery life to last a full day, and they recharge via microUSB. Each insert weighs under 4 oz. It’s an open platform, with configuration software for Mac OS X, Windows, and Linux. US$300 for a developer kit, or $950 for a four-pack, with shipping estimated at about 8-12 weeks from order date. Boogio.com Clean Your Vinyl: With the Pro-Ject Audio Systems (Gentec International) VC-S Vinyl Cleaning system, you can clean your vinyl in as few as two rotations. Each pass takes less than two seconds, with no residual humidity. The antistatic cleaning formula repels dust from the surface, while a new clamp design seals the centre of the record, protecting it from cleaning fluid and avoiding damage to the label. Used fluid is stored in the 2.5L reserve tank for easy disposal. It comes with a vacuum arm, adhesive strip replacements, clamp, goat hairbrush and a sample of Wash It vinyl cleaning solution. An optional dust cover and replacement parts are available. $700 Project-audio.ca Classy Classé: The Sigma 2200i integrated amplifier from Classé combines the amplifier circuitry of the company’s Sigma AMP2 power amplifier with a digital preamp section. The preamp section is directly connected to the Class D power amplifier section (rated at 200wpc into 8Ω and 400wpc into 4Ω) and the signal stays in the digital domain all the way to the amplifier output filter; there are no unnecessary D-to-A and A-to-D conversion steps. It has USB Type A and B, Ethernet, coaxial and optical inputs, plus XLR and unbalanced analog inputs. Four HDMI inputs accommodate video sources like Blu-ray players and set-top boxes. Using touchscreen control, you can adjust tone, nine-band parametric EQ for each channel, and bass management. There are Android and iOS apps for IP control. Convert to rack-mount configuration by removing and inverting the side panels. May; US$5,500 Classeaudio.com 12 www.wifihifi.ca Get Hyper in VR: Add 3D surround sound to the virtual reality experience with Hyper’s (Sanho Corp.) Bobovr Z4 VR headset. Based on Google Cardboard, it will work with any iPhone, Android, or Windows smartphone and the Google Cardboard app, or any app that displays two-screen stereoscopic content. See an immersive 120º field-of-view at 35mm focal distance, and hear the action through the built-in 3D surround sound headphones. The semi-transparent front cover supports augmented reality applications, and IPD (inter pupillary distance) adjustment. There’s also volume adjustment, play/pause, and the ability to answer phone calls directly from the headset. MSRP US$60 Hypershop.com Mow Your Lawn From Your Apple Watch: OK, so while you can’t exactly magically summon your smartphone to mow the lawn, you can use Apple’s smartwatch to set a Husqvarna robotic mower to start, stop, and park, from virtually anywhere. The new Automower Connect app works with the 320, 330x, and 450x Automowers, allowing owners to monitor the status of the device, send commands, read and modify settings, receive alarm notifications, and track the device’s position in the event of theft. And that’s pretty much the next best thing. Husqvarna.com FUN APP: MSQRD Using the front camera, this app will capture your mug, then display a themed mask over yours. Options range from celebrity faces like Jimmy Kimmel, to celebrity-inspired ones like a Snoop Dogg-esque character, and other fun and even animated filters. There’s one, for example, that makes your eyes glow and shoot out flames when you open your mouth. Or maybe you want to zombify yourself, or see how you’d look with gorilla or polar bear headwear. Capture the images, or take a video of you rocking out with your funny digital mask. There’s even a cool face swap option for making your toddler look terrifying and you like an oversized manbaby. Seriously, you can enjoy hours of fun with this app, and the kids will love it, too. It’s available for iOS and Android devices for free. Msqrd.me THE NEW Cubed Series $PSOLƮHUV Bryston’s legendary amplifiers have evolved yet again. In the seven years since the release of the SST2 Series, our engineers have been working to push distortion to a new low. The Cubed Series features a new ultra-clear input buffer which has less than 0.001% THD. We’ve also improved RFI rejection by an astonishing 20dB. Combined with our powerful Quad Complementary output stage and massive independent power supplies, it’s clear that these are our highest performance amplifiers ever. 2.5B³ 135W 6WHUHR 3B³ 200W 6WHUHR 4B³ 300W 6WHUHR ELEVATED TO A HIGHER POWER 7B³ 600W 0RQR 14B³ 600W 6WHUHR Bryston Ltd. | 677 Neal Drive | Peterborough, Ontario Canada 1-800-632-8217 | contact@bryston.com | www.bryston.com 28B³ 1000W 0RQR HIGH-RES À GO-GO Going beyond standard smartphone sound BY GORDON BROCKHOUSE But not many serious photographers would be satisfied with a smartphone as their sole imaging device. In a similar sense, many music lovers will aspire to something better than smartphone sound, once they’ve been exposed to it. There are lots of options. For several years, there has been a solid niche market for premium digital audio players (DAPs) that deliver better sound than Apple and the mainstream Android vendors. We’ve reviewed a few, including Neil Young’s Pono, and Sony’s NW-ZX1 and ZX2 Digital Walkman players. An alternative is a portable headphone amp/ DAC. There are many such products designed for use with laptops, and we’re now seeing models intended for use with mobile devices. Among the 14 www.wifihifi.ca portable amp/DACs we’ve reviewed in the past year are Sony’s PHA-3 and Peachtree Audio’s Shift. Some phone vendors are noticing the interest in premium audio, and developing their own solutions. For its new flagship G5 smartphone, LG offers an accessory DAC/headphone amplifier developed by Bang & Olufsen. The module fits into the bottom of the G5, forming a single unit. The G5 is now available in this country, but LG Canada has not announced plans for the audio THE STORY For music-lovers who aspire to something better than smartphone sound, there are lots of options, not just portable audio players, but portable DAC/headphone amps as well. Among the first products to support the new MQA format are Pioneer’s and Onkyo’s new portable music players, both reviewed here. You don’t have to be a golden-ear audiophile to hear the difference between standard smartphone sound and serious audio. The differences are immediately obvious. Products like headphone amplifiers and high-quality music players are a good introduction to serious high fidelity. Photo: John Thomson For a whole generation of listeners, smartphones are the default music source. These digital jacks-of-all-trades offer pretty decent performance when played through a good set of headphones. PORTABLE AUDIO module. However, HTC has just introduced a smartphone that it says is “built for audiophiles.” Can a premium portable music player, a serious portable DAC/headphone amp, or an audiooriented smartphone transform on-the-go music? You betcha. Here are seven new products that deliver on that promise. HTC 10 In the marketing materials for its latest-and-greatest smartphone, this Chinese manufacturer trumpets the HTC 10’s audio capabilities. Among the features HTC cites are a 24-bit DAC, support for high-res audio formats, a high-performance headphone amplifier and a Personal Audio Profile function that tailors sound for the listener. The last feature is less high-tech than it sounds. The phone asks you to answer a few vague questions about your age, listening environment, number of hours you listen to music per day, and preferred genres, then creates an equalization curve based on your responses. Of course, the HTC 10 is a phone first and foremost; and a very nice phone it is, with a silver anodized body, comfortable chamfered edges and gorgeous 5.2” 2,560x1,440-pixel touchscreen. For this feature, my interests in the HTC 10 are purely audio-related, so that’s where I’ll focus. Based on Android 6.0 Marshmallow, the version of the HTC 10 sold in Canada (Bell is the only carrier offering it) has 32GB of built-in flash storage, plus a microSD slot on the left side for adding more storage. It supports a variety of lossy audio formats, plus lossless WAV and FLAC, and purports to support M4A files as well. The company does not specify maximum sampling rate and bit depth, but I was able to play 24/96 FLAC files without issue. Based on my experience, the HTC 10 delivers significantly better sound than the average smart- HTC 10: “For listeners who want to carry a single goodsounding do-everything mobile device, the HTC 10 Android smartphone deserves careful consideration.” 16 www.wifihifi.ca phone. Listening through my NAD HP50 headphones on TIDAL to “O.G. (Original Gentleman)” from Suspicious Activity by The Bad Plus, sound quality was noticeably superior to my iPhone 6 Plus. Through the HTC phone, this high-energy jazz trio was more impactful and dynamic, less muddy and congested. Transients were sharper and the background was blacker, so that details stood out better. But it was no match for Pioneer’s new Androidbased music player, reviewed below. Not only did the Pioneer device sound more impactful, it was smoother and more pleasant. The HTC sounded a little harsh by comparison, and details were mushier. Micro-dynamics, critical for conveying subtleties of musical expression, were noticeably better on the Pioneer player. That’s entirely to be expected, as the Pioneer XDP-100R is a dedicated audio device (no phone, no camera), while the HTC is a digital jack-of-all-trades. In addition to streaming from TIDAL, I loaded several albums from the music library on my Mac Mini onto the HTC 10 using the free Android File Transfer application for Mac OS X. All of the albums were CD resolution or better: most in ALAC format and a few in FLAC format. That’s where things got interesting. M4A is one of the file types supported by the HTC 10, and it’s the extension used on Apple Lossless files. All my ALAC albums showed up in the Play Music app. When I tried to play any of them, the play function would start and the app indicated that the song was playing. But there was no sound at all through the headphones, not even crickets. Just silence. Clearly, Apple Lossless M4A files don’t play on the HTC 10. But FLAC files do. A 96/24 FLAC download of Keith Jarrett’s Köln Concert (ECM) sounded rich and dynamic through my NAD HP50 cans, with good heft in the lower register and nice sparkle in higher octaves. The sound on this iconic album was even better through the vastly more expensive HiFiMAN Edition X headphone, which the HTC 10 was able to drive to satisfying levels. So is the HTC 10 truly “built for audiophiles,” as the company claims? As noted, it delivers significantly better sound than most smartphones, though it falls short of good dedicated music players. Also, as detailed elsewhere in this feature, you can get audiophile sound by adding one of AudioQuest’s new DragonFly DAC/amplifiers to an Android and iOS device. Through the DragonFly Black 1.5 and NAD HP50, the Köln Concert sounded noticeably bet- ter than it did straight out of the HTC 10, with faster transients, blacker background, better dynamics and greater spaciousness. For listeners who want to carry just a single good-sounding do-everything portable device, the HTC 10 deserves careful consideration. But Apple users in particular should be cautious. Make sure that the phone will play all your music before signing that contract. FiiO X5 Second Generation Distributed in Canada by Nexus International, FiiO has a broad range of portable music devices, including five digital audio players. The updated X5 player, priced in Canada at $550, is the secondfrom-the-top model from this Chinese brand. Sporting a 2.4” 400x360-pixel screen and scroll-wheel controller, the new X5 looks like a kissing cousin of the iPod Classic. But with its machined aluminum body, the X5 is a more substantial piece of kit than the now-defunct Classic. And beneath the exterior, there are some even bigger differences. First, unlike all of Apple’s portable music devices, the X5 supports high-res audio: WAV, AIFF, FLAC and ALAC to 192kHz/24 bits, as well as DSD64 and DSD128. Second, the X5 has no built-in storage. Instead, there are two microSD slots on the bottom. Pony up for two 128GB cards, and you can carry a quarter of a terabyte of music around with you. On the top are two 3.5mm headphone outputs: one on the right for headphones, one on the left for line-out (both analog and digital). On the front are four buttons for menu navigation and track-forward and backward, plus the scroll wheel with an enter button in the middle. Operation will be instantly familiar to anyone who has ever used a non-touchscreen iPod. Under the hood, there are all sorts of refinements aimed at maximizing sound quality. These include a hefty ±7V power supply, Texas Instruments’ top DSD-capable DAC, and dual oscillators for multiples of 44.1 and 48kHz sampling rates. As I discovered during my time with the new X5, all these features pay sonic dividends. Playing a 16/44.1 ALAC file of “Lulù” from New York Days by the Enrico Rava Quartet (ECM, CD rip) through my NAD HP50 headphones, the new FiiO sounded more relaxed and refined, and also purer, than my iPhone 6 Plus playing the same track. The sound was more tactile, more convincing in its portrayal of real musicians playing real instruments. Compared to the new X5, the iPhone 6 Plus was grainier-sounding. PORTABLE AUDIO FiiO X5 (Second Generation): “This is a killer little player for the price, combining effortless delivery of sound with an attractive tactile quality that heightens your engagement with the music.” Smartphone users can upgrade their sound through the addition of an external DAC/amp like one of the new AudioQuest DragonFlies, and that changes the equation. But I still preferred the new X5 to the DragonFly 1.5/iPhone 6 Plus combination. It provided a blacker background, with more effortless delivery. The new X5 had no problem driving my HiFiMAN Edition X ’phones to satisfying levels, and the Rava cut sounded delicious through this combination. Comparing the sound with the iPhone 6S fitted with the new DragonFly Red, I thought the X5 had a little more body and solidity; but the iPhone/DragonFly Red had a bit more drive and energy, and was better at delivering delicate details. It was basically a saw-off. However, the new X5 can play high-res files, which the iPhone can’t (at least not without a third-party app line Onkyo HF Player). Through the Edition X ’phones, a DSD download Vivaldi’s L’Estro Armonico with Rachel Podger and Brecon Baroque (Channel Classics) was drop-dead gorgeous. On the Op. 3 No. 2 Concerto, the period violins sounded beautifully resiny but never strident, and the highs seemed to go on forever. The lute-like theorbo in the continuo section had delicious body. The sense of space and air around the instruments was spell-binding. Out of curiosity, I listened to the same piece from the MacBook Pro and Chord Mojo. That combination had greater clarity and energy, making it easier to appreciate the interplay between sections of the orchestra; but in no sense did it completely outclass the X5. In short, this is a killer little player for the price, combining effortless delivery of sound with an attractive tactile quality that heightens your engagement with the music. Pioneer XDP-100R / Onkyo DP-X1 There’s a reason I’m covering these two new players into a single review: they’re basically twins, which isn’t surprising given that Pioneer Home Entertainment is now owned by Onkyo. The XDP-100R and DP-X1 both feature machined unibody construction, vibrant 1,280x720-pixel 4.7” touchscreens, 32GB of internal storage, Wi-Fi and Bluetooth connectivity, and a built-in battery rated for 16 hours of high-resolution playback. They support high-res PCM to 384kHz/24 bits, as well as DSD 64, 128 and 256. Not only that: they’re among the first audio products to hit retail that support MQA, an encode/decode process developed by Meridian Audio, and later spun off into a separate company. Both players ooze class and quality. On the left side is a knurled volume control that practically defines silkiness; on the right are dual microSD slots for adding storage, plus transport controls and power button. Both have a familiar 3.5mm stereo headphone jack; but the Onkyo player also has a 2.5mm balanced headphone output. Priced in Canada at $900, the Onkyo DP-X1 employs dual ESS Sabre ES90182KM DAC chips and dual ESS Sabre 9601K stereo op-amps; the Pioneer XDP-100R, which is $100 cheaper, has a single DAC and stereo amplifier. The Onkyo’s dual-DAC/dual-amplifier design is what enables the balanced output, which delivers higher power (2x150mW into 32Ω, compared to 2x75mW via the single-ended output), and lower noise and distortion, compared to a single-ended connection. Unfortunately, I did not have a suitable balanced cable for any of the headphones I had at my disposal while conducting this review, so was unable to assess the Onkyo player’s distinguishing feature. But I have used balanced outputs on a Pono music player and Sony PHA-3 portable DAC/headphone amp. In both cases, the balanced connection resulted in sharper transients, superior dynamics, a blacker background and more effortless delivery. I have little doubt that the same would apply here as well. Instead of using the Android’s default Play Music app, you use the supplied Music app that’s pre-loaded on both devices. In addition to providing a whole whack of DSP features (including an 11-band parametric equalization and switchable digital filters), the Pioneer and Onkyo Music apps support one of the players’ signature features: MQA compatibility. MQA processing is said to vastly reduce ringing artifacts of digital encoding, which blur transients and mess up timing cues. MQA is also very efficient, allowing the delivery of high-resolution audio with file sizes similar to CD-resolution audio. If you play an MQA file on non-MQA hardware, the DAC will treat it as a regular CD-resolution file. To get the full benefit though, you need MQA-compatible hardware. This was my first opportunity to hear MQA at leisure. On both players, the Music app shows an MQA logo at the bottom when you’re playing an MQA file, along with the sampling rate of the original file. Next to the MQA logo is a little coloured dot that lights up green to confirm that the sound is identical to the source material; or blue to confirm that the file has been approved in the studio by the artist or producer, or has been verified by the copyright holder. The review sample provided by Pioneer had a few MQA-encoded tracks, including a 48kHz recording “Folk Song” from Carta de Amor by the jazz trio Magico (saxophonist Jan Garbarek, guitarist Egberto Gismonti and bassist Charlie Haden). As it happens, I have a CD rip in Apple Lossless format of that very album, which made for a revealing comparison. Through the NAD HP50 headphones, the CD rip sounded very satisfying, with excellent detail in all three instruments. But the MQA rendition was superior. Instrumental sounds had less edge and more body, and the overall presentation was smoother and easier, yet more dynamic and engaging. The differences were even greater through my HiFiMAN Edition X headphones. Also on the Pioneer player was a 96kHz MQAencoded version of Lady GaGa singing “Lush Life” from Cheek to Cheek, her duet album with Tony Bennett. The MQA version was unmistakably smoother and more inviting than a 44.1kHz FLAC stream from TIDAL. MQA supplied several additional tracks, which I loaded onto both players. Listening on the Onkyo Pioneer’s XDP-100R / Onkyo DP-X1: “The sound is smooth and inviting, yet dynamic and detailed. And they’re the first portables to support MQA, which has the potential to push high-res into the mainstream.” May 2016 17 PORTABLE AUDIO player through the Edition X ’phones, an MQAencoded 88.2kHz version of Willie Nelson and Judy Collins singing “When I Go,” from Collins’ album Strangers Again had less digital glare and vagueness than the same track streamed from TIDAL at CD resolution. Again, the MQA version was smoother and easier to listen to. With all three tracks, the differences weren’t night-andday, but they were definitely there to be heard. Of course, most of the time, owners of these new players will be playing non-MQA content. The improvement they deliver over standard smartphone sound is massive. Played from the Pioneer XDP-100R, Cécile McLorin Salvant’s rollicking rendition of “John Henry” from WomanChild (Mack Avenue Records, ALAC rip from CD) had way more energy and drive than my iPhone 6 Plus; and there was more space and air around the musicians. Bass was snappier and more impactful. The iPhone sounded mushy and congested by comparison. However, playing the same track on the iPhone 6 Plus with an AudioQuest DragonFly Red DAC/amplifier attached narrowed the gap considerably. The Pioneer and Onkyo players sounded more a bit smoother and more refined than the iPhone/DragonFly Red combination. Through the Chord Mojo and iPhone, “John Henry” had more drive and energy, without sacrificing any refinement. But of course, the Mojo costs as much as the Pioneer player (and $100 less than the Onkyo), and it’s just an amp/DAC. I do have some quibbles about the DP-X1 and XDP-100R. For many people, music will be the sole application for this device, but you have to wade through all the usual Google apps to play tunes. (The first thing you should do is move the proprietary Music app to the home screen.) Of course, there is an important benefit to having a general-purpose device, especially a connected one. You can add apps, like TIDAL and Spotify, for music streaming. The bottom line though is that both players deliver fantastic sound: smooth and inviting, yet dynamic and detailed. Moreover, they’re the first portables to support MQA, which has the potential to push high-res into the mainstream if it gets support from the recording industry. That alone is reason to keep them on your radar. Chord Mojo Chord Electronics’ diminutive Mojo headphone amp/DAC has been generating huge buzz since its introduction last fall. After spending a few weeks with the device, I can fully understand 18 www.wifihifi.ca why. Priced in Canada at $800, this Englishdesigned and built device is cute as a button but built like a tank; and it sounds fabulous. According to Bluebird Music, Chord’s North American distributor, the Mojo (short for “Mobile Joy”) has essentially the same digital platform as Chord’s Hugo DAC/amp, which sells in Canada for $2,900. Instead of using an off-the-shelf DAC chip, Chord uses a Field Programmable Gate Array (FPGA) running an in-house-developed digital-to-analog engine. At its core is a custom digital filter intended to deliver very accurate portrayal of transients, not just with high-resolution files, but CD-resolution content as well. The Mojo supports PCM audio all the way to 768kHz sampling rate, as well as DSD64, 128 and 256. The digital engine is mated to a headphone amplifier rated at 2x35mW into 600Ω or 2x720mW into 8Ω. Power comes from a lithium polymer battery rated for eight to 10 hours per charge. All this is housed in an impeccably machined aluminum body. On one side are two 3.5mm headphone outputs for shared listening. (The Mojo can also be set for line-level output for use as a standalone DAC.) On the other side are optical and coaxial inputs, plus two micro USB connectors: one for charging, the other for connection to a smart device or computer. Input is set automatically, with priority going to USB. On the front top are three glass balls: two for volume up and down, the other for power on/off. The balls illuminate different colours to indicate the resolution of the incoming signal. (You had to know that a product called the Mojo would have three balls!) You can use the Mojo with PCs and Macs, and with Android and iOS devices. To connect an Android device, you need an Android On the Go cable; for iOS, you need Apple’s Lightning-to-USB adapter cable. I loved the Mojo from the first note I played through it, whether the source device was a laptop or smartphone; and that feeling only intensified with use. I used the Mojo with an iPhone 6 Plus and a MacBook Pro running Audirvana Plus 2.5. On the MacBook Pro, the Chick Corea Trio playing “Blue Monk” on their 2013 live album Trilogy (Concord Records, 24/96 download) had irresistible energy and clarity. Dynamics were incredible. Brian Blade’s rim shots and snare work had startling impact; Christian McBride’s bass combined depth, impact and snap; and Corea’s piano just sparkled. The Mojo’s dead-quiet background and wonderful portrayal of space made it easy to appreciate the interplay among these supremely talented musicians. Compared to the Pioneer XDP-100R, Solitaires, a recording of French music for solo piano performed by Kathryn Stott (BIS, 24/96 download), had better clarity and heft played from a Mac PowerBook through the Mojo. Micro dynamics were slightly better, so that Stott’s subtleties of touch and expression came through more clearly. But is wasn’t a shutout: the Pioneer player sounded a little warmer and rounder. Chord Mojo: “I loved this little DAC/headphone amp from the first note I played through it, whether the source was a laptop or smartphone. That feeling only intensified with use.” STREAMING, STORING, SHARING FROM THE PALM OF YOUR HAND &$%"/,)10&,+1!&,-)5 ()"0/5,1 "4-".&"+ "*1/& 0%"350%",.&$&+).0&/0 &+0"+!"!+!30 %*,2&"/,.-)5$*"/,+ 0%"60,1 %/ .""+%"&,+"". -,.0)"!&$&0)-)5"..&+$/&"/"+0".0&+ PHQWWR\RXUÀQJHUWLSV CREATE YOUR HI-RES AUDIO ECOSYSTEM %++")" "&2"./ /0". "!-%,+"/ -"("./ " "&2"./ +!0%"&,+"".),$,."."$&/0"."!0.!"*.(/,#&,+"".,.-,.0&,++!."1/"!5&,+"".+(5,,.-,.0&,+1+!".)& "+/"%"-0*.(+!0%"-0),$,."0.!"*.(/,# -) ,.,+",#&0/$.,1- ,*-+&"/+!*5"."$&/0"."!&+,+",.*,."'1.&/!& 0&,+/%")1"0,,0%3,.!*.(+!),$,/."."$&/0"."!0.!"*.(/,3+"!5)1"0,,0%+ +!+51/",#/1 %*.(/5 3,21((5&25325$7,21LVXQGHUOLFHQVH:L)LLVDUHJLVWHUHGWUDGHPDUNRIWKH:L)L$OOLDQFH7KH:L)L&(57,),('/RJRLVDFHUWLÀFDWLRQPDUNRIWKH:L)L$OOLDQFH7KHSURGXFWZLWKWKH+L5HV$XGLRORJRLV FRQIRUPHGWR+L5HV$XGLRVWDQGDUGGHÀQHGE\-DSDQ$XGLR6RFLHW\7KHORJRLVXVHGXQGHUOLFHQVHIURP-DSDQ$XGLR6RFLHW\3LRQHHU2QN\R86$&RUSRUDWLRQ PORTABLE AUDIO Listening through the NAD HP50 headphone from an iPhone 6 Plus, the Mojo displayed the same control and energy. The big bass drum that punctuates Patricia Barber’s “Regular Pleasures” on Verse (Koch Records, ALAC rip from CD) had tremendous depth and impact, and the drum kit had fabulous energy and clarity. The same cut played straight from the iPhone 6S was flat and lifeless by comparison. Admittedly, using a Mojo with a smartphone isn’t ideal for on-the-go listening; in that regard one of AudioQuest’s new DragonFlies is simpler. But when you get to your destination, whether it’s a café or the cottage, the Mojo will take the sound from your laptop or smartphone to another level altogether. AudioQuest DragonFly Black 1.5 / Red AudioQuest invented the micro-DAC category back in 2012 when it introduced the original DragonFly. Though doubtlessly complex in execution, the product was simple in concept: plug the little component, which is about the size of a thumb drive, into a USB port on your PC or Mac, plug your headphones into the DragonFly, and enjoy significantly improved sound. AudioQuest refreshed the product in 2014 to v1.2, improving the power supply, shortening the signal path between the DAC and headphone amp, and dropping the price by a hundred Yankee greenbacks. The company has just introduced two new DragonFlies, the Black v1.5, a refresh of the original, and the Red v1.0, a brand-new product. In Canada, they retail for $129 and $249, respectively. The new versions have an improved USB controller (now USB 2.0-compliant) with lower power consumption and better signal-to-noise. They employ 32-bit DACs with a new minimum-phase filter, which AudioQuest says improves detail and dynamics compared to the 24-bit DAC used on v1.2. They’re also software-upgradable through a free desktop application (could that mean MQA support down the road?) AudioQuest DragonFly Red: “Whether you listen from a laptop, smartphone or tablet, the DragonFly Black 1.5 can take sound to a new level; and the DragonFly Red can take you higher still.” 20 www.wifihifi.ca Most important, they work with mobile devices, as well as PCs and Macs. To use them with an iOS device, you need Apple’s Lightningto-USB Camera Adapter ($49). To use them with an Android device, you need an Android On the Go (OTG) adapter cable. Like their predecessors, the Black 1.5 and Red have a DragonFly logo that changes colour depending on the sampling rate of the file being played. Both models max out at 96kHz/24 bits, but you can play higher-res files and have your player app down-sample the output. The DragonFly Black 1.5 uses the same headphone amplifier and host-controlled analog volume control as v1.2. Its 1.2V amp is sufficient for preamp inputs and efficient headphones. The Red has a higher-output 2.1V amplifier, enabling it to drive a wider range of headphones than either Black model, and providing better performance with any headphone. The Red also has a higher-performance 32-bit DAC than the Black v1.5, with integrated bit-perfect 64-step digital volume control. The improvements with each iteration are clearly audible. Playing a 24/96 download of Scarlatti keyboard sonatas by pianist Yevgeny Sudbin from a MacBook Pro running Audirvana Plus 2.5 through NAD Viso HP50 headphones, the DragonFly 1.2 provided a significant improvement over the Mac’s built-in output: it was smoother and less clangy. Sudbin’s arpeggiated chords were better delineated, thanks to a quieter background. The new Black v1.5 delivered a comparable improvement over v1.2, with faster, more immediate sound, and an even blacker background. The sound was thrilling on the high-tempo sonatas, and exquisite on the more tender works. The DragonFly Red took the sound from my MacBook Pro to another level, improving dynamics even further, making Subdin’s expressive touches even more palpable. Spatial portrayal was likewise improved. The DragonFly Red had no problem powering my HiFiMAN Edition X headphone, combining thrilling dynamics and musical nuance with a real sense of three-dimensional space. “And They All Came Marching Out of the Woods” from Gefion by a jazz trio led by Jakob Bro (ECM, 24/96 download) was utterly engaging. The Red assumed complete control over the Edition X as it played Thomas Morgan’s driving bass lines, while conveying all the delicacy of Jon Christensen’s shimmering work on the cymbals. The two new DragonFlies effected an even greater transformation on the sound from my iPhone 6 Plus. Through the NAD HP50, the 2014 recording of Rodrigo’s Concierto de Aranjuez by guitarist Milos Karadaglic and the London Philharmonic conducted by Yannick NézetSéguin (Deutsche Grammophon, ALAC rip from CD) sounded smoother, more detailed, more refined and more spacious when played through the DragonFly Black 1.5. Instruments were better delineated. Transients were faster. The sound from the iPhone 6 Plus’ headphone output sounded boxy and congested by comparison. And once again, the DragonFly Red took sound quality up a further few notches, with better dynamics and more effortless delivery. Listening to the same work through the HiFiMAN Edition X and DragonFly Red, any ideas of smartphone sound being necessarily compromised went out the window. Every gesture in Karadaglic’s incredible solo cadenza in the second movement was ideally illuminated, and the dramatic re-entry of the full orchestra was thrilling, with all the attendant dynamic contrasts convincingly portrayed. As you’d expect given the three-fold-plus price difference, the Chord Mojo was even better, with purer, more immediate sound; better articulation and control; richer harmonics; and even more effortless delivery. But that should only underscore what a supreme bargain these new DragonFly DAC/ headphone amps are. Whether you listen from a laptop, smartphone or tablet, the DragonFly Black 1.5 can take sound to a new level; and the DragonFly Red can take you higher still. OPTIONS APLENTY As the foregoing reviews indicate, there are lots of ways to improve on smartphone sound. Their benefits are the opposite of subtle: you definitely don’t have to be a golden-ear audiophile to appreciate them. These products represent an opportunity to introduce a new generation to high-fidelity audio, notes Jay Rein, President of Bluebird Music Ltd. “Regular people are not aware of high-res audio,” he observes. “They go into a store for headphones, and get introduced to high-res. With high-end two-channel, there were no regular people for years, so dealers were going into home theatre and custom installation. Now, regular people are back, and it’s coming from headphones. The portable market is rejuvenating the entire high-end market. Some of those people are coming back to buy two-channel systems.” INNOVATIVE BRANDS IN PERSONAL HEALTH, WELLNESS AND ELECTRONICS FNBJMDTFSWJDF!IPNFEJDTHSPVQDBt5PMM'SFF HOME SECURITY: Smart Cameras vs. Traditional Monitoring One’s home is his sanctuary, they say. And nowadays, that sanctuary consists of more than just a calm and inviting space. It’s often full of high-tech, and expensive, gear; not just in your primary residence, but maybe also a second home. (Raise your hand if you have a TV and wireless sound system up at the cottage.) It’s just the type of pricey gear that you’d want to protect. Most commonly, the way we do that is with security cameras and/or alarm systems. I have several WirePath cameras (Staub Electronics) covering the exterior perimeter of my home as well as an alarm system. Before leaving the house, I diligently enter a four-digit code into a touch panel on the wall by the front door, and a signature “beep” confirms the house is armed. 22 www.wifihifi.ca Sure, I can set motion alerts and view camera feeds remotely from my smartphone. But there’s still something about that triple-beep, and visible sticker on the window advertising that “this house is protected by...” that affords tremendous peace-of-mind. Smart security cameras aren’t necessarily replacing traditional alarm systems. In a recent poll of more than 4,000 SwannOne customers, almost half (45%) of respondents expressed interest in having their home professionally monitored as well as having smart cameras. Some customers, says Alex Talevski, Chief Technology Officer at Swann Communications, use a DIY system all year ‘round, but adopt flexible monitoring services to arm the home only on the weekends, or while they’re away on vacation. The growth in the Internet of Things (IoT) and the smart home is attracting more customers to the idea of home monitoring and security in general. And Talevski says security is often considered the backbone of the connected home, “because it is the most tangible element, and the element that consumers are most likely to pay for.” Homeowners are starting to feel more comfortable trusting connected cameras, or, as Reza Photo courtesy of Canary Connect, Inc. BY CHRISTINE PERSAUD MOBILE WORLD Motion sensitivity can be an issue with smart cameras. The Canary camera rectifies that through intelligent algorithms that can distinguish between a roaming family pet and a sneaky human. That said, customers do have concerns. How do smart security companies address these worries? And how are traditional alarm companies responding to the changing market? BENEFITS AND DRAWBACKS Kazemi, co-founder of Piper and Product Strategist at iControl Networks, calls them, “tiny robots” in your home. They enjoy having a view into their residence, adds Brian Stark, General Manager, Smanos, a smart security company distributed by Dream Team Canada. “[They like] feeling that they have control over it.” In some ways, the smart camera and traditional alarm system serve very different purposes. Stark believes that, while about 25% of U.S. homes are professionally monitored, smart security cameras are helping open the market up to that other 75% who don’t have any monitoring at all. But we can’t ignore the consistent “no monthly fee” claims that come alongside many of these cameras. It’s clear the hope is that at least some consumers will rely solely on their own smart DIY setups to secure their homes and precious belongings. The main advantages with a DIY smart camera are the elimination of a monthly recurring fee; no need for installation services; being able to tap into a video feed remotely; and avoiding having to lock into a long-term contract or go through a credit check. “People are waking up to the fact that everyone carries a phone in their pocket and it is always connected to the Internet,” says Kazemi. “And therefore, you can always be connected to your house.” DIY cameras serve other functions beyond security. They’re ideal for checking in on non-emergencies, like pets, a parcel at the front door, or the impact of weather conditions. Customers, says Talevski, can automate appliances, be alerted of unexpected movement, and create customized, behaviour-driven rules. Kazemi recalls a customer who approached him at a recent trade event to show him the live feed from his second home in Maui. He positioned his Piper camera to point to the water so he could watch the waves crash against the shore any time he wanted. Further attracting customers to smart cameras is their ability to work alongside a host of other smart home devices, as part of a larger smart home ecosystem. Through platforms like IFTTT, users can set triggers so that when a camera detects motions, for example, the lights go on; or if your garage door opens, it sends you an alert. “We have extra sensors,” notes Kazemi, “so you can understand that it’s warm or humid, or the light is high or low. It gives you a telepresence and awareness of your home.” Smart cameras are particularly attractive to renters, says Stark, and those who may be unsure if they’re staying in a home for a long period of time, and thus reluctant to sign a long-term contract. Naturally, they also appeal to those with budget constraints. THE STORY While smart security cameras don’t necessarily replace traditional home alarm systems, they can offer a level of monitoring to suit some customers who don’t want the recurring monthly monitoring fees. Smart cameras are for more than just security: you can check in on pets, or even control other automated devices in the home. Traditional alarm companies are making moves to innovate and adapt to the changing market. An ideal solution integrates the best of both worlds, to ensure maximum protection of your valuable belongings. May 2016 23 MOBILE WORLD And they’re attractive, period. The latest smart cameras are statement pieces. The Canary camera (Microcel Canada) can sit on a table or shelf and blend in with a room’s decor. And devices like Smanos’ UFO are great conversation pieces, boosting that cool factor. Stark says consumers also appreciate the quality of images you can get from one of these cameras, which has improved dramatically from even two or three years ago. But there are drawbacks as well. Concerns relating to security and privacy for one, since most cameras connect to a home’s Wi-Fi network. What if someone taps into your cloud-based system, and finds a back-door, so to speak, into your home? Also, a third-party company can respond far more quickly than you could to trouble, and alert the authorities on your behalf, if necessary. As with any piece of technology, there’s also the issue of reliability: if your ADT alarm system malfunctions, it’s on them. If the $200 smart alarm and camera you bought at your local Home Depot goes on the fritz, or your Wi-Fi is down, that’s your problem. Coming in Q2, the Smanos K1 SmartHome DIY Kit works with a host of other connected gear from both Smanos and other brands to provide a full smart ecosystem in the home, a strategy we’re increasingly seeing in the DIY security market. With smart cameras, you’re also limited by bandwidth, and the strength of your Wi-Fi connection. If your smartphone runs out of juice, or you’re somewhere without a wireless connection, you have no backup method to check in on things. With a traditional alarm system, as noted, you farm out the task of home monitoring to a third-party instead of handling it yourself. There can also be a reduction in home insurance costs – most, if not all, insurance companies provide anywhere from 5% to 10% discounts 24 www.wifihifi.ca SUPER-SMART CAMERAS Mount the Smanos UFO panoramic camera on the ceiling and get a 360-degree view of an entire room, without any blind spots, through its HD fisheye lens; or place it on the wall for a 180-degree view. when you prove you have an eligible home monitoring security system. Traditional alarm systems are also ideal for customers who are not equipped to set up a camera or self-monitor, says Talevski, like the elderly and businesses. Because the control is solely in your hands with DIY security cameras, smartphone alerts and a real-time view is, in most cases, the extent of their security capabilities. Though some DIY devices, like the Piper nv and Canary cameras, include added security-related features, like a piercing siren. The Piper nv also has two-way audio so you can talk to intruders remotely and let them know you’ve alerted the authorities. And you can contact 9-1-1 directly from the Canary app. Myfox offers a Home Alarm IntelliTAG in addition to its camera that you can affix to a door or window and it will emit a 110dB alarm when it detects a potential threat, using algorithms to distinguish between a ball hitting the window or you fumbling with the lock versus a thief with a crowbar. Traditional alarm systems aren’t foolproof either. The false alarm rates can be as high as 90-95%, many sources report, which is costly for the homeowner and the city. In some cases, customers don’t bother to activate their alarms every time they leave the home because of false alarm fears, which defeats the purpose of having one in the first place. Keep in mind some smart security camera companies are gravitating toward subscription-based services and upgrades, removing that advantage of no recurring costs. With the Nest Cam, for example, you can sign on for Nest Aware, which starts at $10/mo. and affords 24/7 continuous recording and personalized alerts through special algorithms. With Canary, you get 12 hours of video recording, up to three downloads, and five bookmarks for free, or you can buy one of three subscription plans (starting at $5/mo.) that add increased storage, more bookmarks, and unlimited video downloads. Every smart camera operates on the same basic premise: connect it to your network, download a mobile app, set it up, and tap into the feed at any time, from virtually anywhere. Many include features like motion alerts. But the latest models go well beyond that. Kazemi believes the wide field-of-view provided through the Piper nv camera’s 180-degree fisheye, pan/tilt lens sets it apart, along with smart home automation control integration. In April, the company added an IFTTT channel so users could program other devices in the home to work alongside the camera. Other smart cameras, like the Nest Cam (Staub Electronics) and the Wink Hub, can also communicate with additional smart home gear. A Nest Cam, for example, can trigger Philips Hue lights to flash red if there’s a problem, which is great for kids or the hearing impaired. You can program a Canary wireless indoor HD IP camera to recognize the typical movement and shape of your pet so it can distinguish between the family dog or cat roaming about and an actual burglar. Subscription-based features are creeping into the DIY camera market; with Nest Aware, for example, you can pay a monthly fee for 24/7 continuous recording and personal alerts from a Nest Cam. FIDELITY GUARANTEED. POWER SPARE. TO PURE LISTENING JOY. Savour the music with AVM. High-tech, high-definition, all-in-one components. - CD player, FM receiver, internet radio, streaming music More than 100,000 radio stations and millions of songs Available in 3 colours Made in Germany AUDIOPHILE MASTERPIECES SINCE 1986 CANADIAN DISTRIBUTOR 1 8 6 6 3 7 0 - 6 0 0 6 MOBILE WORLD While the security capabilities of most smart cameras are limited to smartphone alerts and motion detection, the latest models go beyond; Piper’s nv, for example, adds a blaring 105dB siren to help deter potential thieves. To address Big Brother-like concerns, Myfox cameras have a motorized shutter that will pop open when you leave the house, then close for privacy once someone gets home. Or, you can manually close it from the smartphone app. A standout with Swann cameras is a feature that affords quick access to clips of specific incidents instead of you having to filter through hours of video footage to find a specific moment. In terms of privacy, Panasonic’s DIY Home Surveillance Camera Kit operates on the DECT platform, thus making it more difficult for hackers to access since it isn’t Web-based. Many smart cameras come with an entire ecosystem of products that work alongside them, like the aforementioned Kit from Panasonic, which includes a water leak and window/door sensor, as well as a smart plug. D-Link has a similar ecosystem of products with its Connected Home line, as does Belkin’s WeMo devices. Smanos is releasing its new K1 Smart Home DIY Kit this quarter, which can connect with up to 50 devices, including gear from the company, like its panoramic UFO camera, as well as door/window sensors, an indoor siren, security keypad, pet-friendly motion sensor, and water sensor. Many cameras work with third-party devices through platforms like Z-Wave, IFTTT, or Alljoyn. While some of these features are nice-tohaves, they could be the determining factor in a purchase decision. Those with multiple pets may see tremendous value in Canary’s camera, while customers uncomfortable with the idea of their significant others peeking in on them going about their daily doings at home might appreciate MyFox’s motorized shutter option. TRADITIONAL COMPANIES RINGING THE SMART ALARM Not surprisingly, traditional alarm companies, like ADT, aren’t sitting back and watching the DIY market take over. They’re innovating and offering solutions to combine the benefits of smart cameras with third-party monitoring and support. ADT’s Pulse system addresses the consumer’s desire to control other smart home gear, including lighting, thermostat, and video surveillance, from a smartphone, through IFTTT integration. The alarm can be armed or disarmed remotely, and a live feed can be tapped into from the smartphone app. The value is getting both the smart experience as well as the deterrent of an alarm, and third-party monitoring. Users will be notified of a breach, but they can also ensure that ADT informs and dispatches emergency ser- Panasonic addresses concerns relating to privacy, security, and reliability with its DIY Home Surveillance Camera Kit, which connects via the DECT platform, the same as its home phones, instead of Wi-Fi. 28 www.wifihifi.ca vices when needed, whether it’s in response to a burglary, fire, or high levels of carbon monoxide. “With the Internet of Things offering more options than ever before,” noted the company in a press release from the 2015 International CES, “it’s unfortunate that some people are mistaking the convenience of ‘looking in’ for the true safety of professionally-monitored security.” There are other benefits, like cellular and power backups of the system, which includes a wireless hub and in-home control panel, and multiple layers of security. The video quality of DIY cameras has been steadily improving: the Swann 4K Ultra HD Security System comes with four cameras, each of which records in full 4K resolution, including detailed night view from up to 100 feet away. But the system and app have not been without customer complaints, including a recent set of comments in the Google Play app store claiming connectivity issues after downloading the latest software update. Interestingly, the app has almost as many one-star reviews there as it does five-stars. Whether this is an indication of ADT’s inexperience in smart automation, software, and mobile apps, or simply growing pains as they develop the system, remains to be seen. But a recent Argus Insights report found that incumbent home security companies in the U.S. like ADT, as well as Comcast and AT&T, were “failing to delight consumers with their apps,” versus the newer smart home brands, like Vivint and Honeywell, which appear to be “cultivating a more synchronized hardware and software ecosystem.” “Once consumers have installed and connected their device,” reminds John Feland, CEO and founder of Argus Insights, “the app becomes the primary touch point for their new smart home.” An ideal solution would be a more symbiotic, hybrid system that marries expertise on both sides, and ADT is working on just that. Its new Canopy monitoring service works with smart devices, like Nest and Samsung SmartThings gear. This year, the company teamed up with MOBILE WORLD LG to launch LG Smart Security in the U.S., video storage and home automation technology combined with ADT’s professional monitoring. LG handles the technology end with a plug-andplay device that can also be used as a smart home hub, while ADT handles the monitoring. Customers can sign on month-to-month, thus avoiding the deterrent of a lengthy contract. “LG aligns with our long-term vision as ADT continues to innovate the smart security space and bring professionally-monitored security to the IoT category,” commented Naren Gursahaney, CEO of ADT. fortable that...we’re working to make sure we’re doing all of those things possible from a security standpoint to protect their information.” BOTTOM LINE Ultra-compact, the Flir Micro PT Dome IP Cameras measure just 2.2” high and 5.1” deep, record in full HD, boast a weatherproof housing, and allow users to access live or recorded video from a mobile device, and receive push notifications for motion or the alarm. WORKING OUT THE KINKS There’s still plenty of work to be done to improve the smart camera experience for customers. The apps, as evidenced by the aforementioned Argus Insights report, remain a major consumer pain point. Argus noted frequent consumer complaints relating to slow video streaming, long load times, and even videos blacking out. Hardware setup and connectivity can also be a challenge for some. “It’s not like taking home a tablet with a screen and a keyboard, and you enter your Wi-Fi password, and that’s it,” says Kazemi. “With some of these IoT devices, you’re dealing with relatively inexpensive pieces of hardware that have to be very secure, and they don’t have a screen or keyboard, so sometimes it can be tricky to set up. We’ve gone through our own growing pains with that as well.” Smanos’ Stark agrees, providing the example of devices that are designed to use the 2.4GHz Traditional alarm companies are responding to the changing market; ADT’s Pulse system can control third-party automation gear and includes a smartphone app for remote login, combined with trusted third-party monitoring services. 30 www.wifihifi.ca channel, yet customers attempt to connect them through the 5GHz. “Sometimes,” he admits, “there’s a bit of confusion.” But, he adds, there has also been improvement through things like pre-pairing of devices right out of the box for a better plug-and-play experience. Router upgrades are also key. Smart home devices, most notably security cameras, won’t function to the best of their ability without proper Wi-Fi networks to support them. “A customer will be browsing the Internet and insist ‘See, my Wi-Fi works!’” says Kazemi. “But browsing the Internet is completely different from streaming video and uploading a fair amount of bandwidth. Those differences...are not as inherent to the end user....There’s a lot of education needed on both sides.” Then there’s also the issue of interoperability. With the security camera being only one part of a full smart home experience, it not only needs to function well on its own, but work with other devices as well. Platforms like IFTTT, Works With Nest, Apple’s HomeKit, Z-Wave, Zigbee, and others, are trying to resolve that. But the sheer number of these platforms competing to become the standard may only be adding to the confusion. And finally, manufacturers need to ramp up security to ensure that cameras serve as windows into a home, only to those who own said residence. Encryption, authentication, and authorization are essential, as is consumer education on securing home networks. Because Piper is part of smart home and security software company iControl Networks, the company has frequent, independent third-party security audits run on its system by independent security firms. “We want to know where we can do better,” says Kazemi, “and where there are holes. We want to make sure users feel com- Smart home security cameras count security as just one of their many features. They can serve as the hub into your home while you’re away, to check on the dog, view the delivery man or babysitter, or see what’s going on following a trigger from another device, like your connected carbon monoxide detector or water leak sensor. Security is just the beginning. And while these smart cameras don’t quite spell the end to traditional home alarm systems, they are getting increasingly smarter and more sophisticated. Commercial-grade video resolution, notes Swann’s Talevski, is becoming more affordable for everyday consumers. What will deter a thief more: a blaring siren signalling that police are on their way, or the knowledge that a crisp, 4K image of their face could very well be captured on a camera, and stored in the cloud for easy identification? The best answer is both. In attempt to unify the home security market, ADT teamed up with LG in the U.S. this year to launch LG Smart Security, part of the new ADT Canopy service, which consists of an LG plug-andplay smart home hub and camera that works with month-to-month ADT monitoring services. “I think it’s like when you buy an iPad,” says Kazemi. “You can buy the Wi-Fi one, or you can buy the one that also has 3G. It’s your choice with how much you need, and how much can I take it upon myself to do the security.” The bottom line is that if your home isn’t monitored at all, smart cameras are a great place to start. And as the market matures, and devices become more feature-rich, you’ll find these cameras useful for reasons well beyond security. Just ask that guy with the beach house in Maui, who’s probably lying back right now watching the waves crash along the shore...from wherever he is. The Crisis in Web Advertising: What’s Causing It & How to Resolve It BY FRANK LENK Most content sites on the Web depend on advertising for their revenues. But the machinery that drives that advertising is running into some serious issues. The most obvious symptom is a painful rise in the use of ad blocking technology. It’s been estimated that anywhere from 20% up to more than 30% of Web surfers today are using ad blocking software, to avoid viewing any ads at all. The problem has become too big to be ignored. There are lots of obvious measures that can be taken. The problem is finding the right tools, not to mention the collective will, to break the current status quo. THE NUMBER OF THE BEAST Like the Internet itself, today’s vast online advertising ecosystem grew up without much central control or planning. Now, it’s reaching the limits of its original conception, and thereby creating a crisis that could affect the entire Internet. 32 www.wifihifi.ca There’s a well-known graphic called the LUMAscape, regularly updated by Luma Partners LLC. (see www.lumapartners.com/resource-center). It depicts the structure of the display advertising business: a dense clutter of corporate logos, appropriately resembling the circuitry of a microprocessor. On the far left are Marketers, who commission ads to be created by Agencies. These are Optimized and Verified by separate groups of companies. We’ve missed you too. It’s time to take a closer look at our full assortment of integrated amplifiers and HiFi components. ¥ www.yamaha.ca WEB ADVERTISING Next, Demand Side Platforms (DSPs) front-end the ads to Ad Exchanges, which allow Ad Networks to buy the ads based on Real Time Bidding (RTB). At the far right sits the consumer, thoroughly profiled by Analytics companies using various tracking mechanisms. When he clicks to open a Web page, his personal data is provided to the Ad Networks, which then buy exactly the ads that match his individual profile. All within the few milliseconds it takes for the Web page to load. The result is that the consumer sees ads aimed at himself alone, at that specific instant in time. The Marketer buys not a placement, but a specific number of views by a specific type of consumer. According to Pete Kluge, Group Product Marketing Manager with Adobe Systems Inc., by 2019, about half of display ads on the Internet will be ‘programmatic:’ purchased and placed entirely by automated software. This will be a US$56 billion market globally, and about $30 billion in North America alone, a three-fold increase from today. “In five years, 75% of all digital advertising transactions will be automated through exchanges,” says Kluge. Video will be the primary “ad unit” by 2020, and by 2018, mobile ad spending will exceed that of the desktop. Many of the key players are huge, even by corporate standards. Adobe itself works at the Agency and DSP levels, offering a front-end to both the creative and purchasing processes. Google operates both an Exchange (via DoubleClick) and an Ad Network. Microsoft has its own Ad Exchange. Social networks like Facebook operate much like their own Ad Networks. It’s a marvel of human ingenuity and commercial enterprise. But what if the target of all this infernal machinery, the consumer, said “No, thanks”? Much to the surprise of the sprawling online ad industry, that’s exactly what’s happening. Till Faida is co-founder & CEO of Adblock Plus (ABP), a popular ad-blocking open source add-in for every major Web browser, and browser for Android and iOS 8 and above mobile devices. 34 www.wifihifi.ca It has been estimated that up to 30% of Web surfers use ad blocking software from companies like Adblock Plus (ABP) to avoid having to view any online ads at all. MENTAL BLOCK Ad blocking was tolerable as long as only a few hard-core users were doing it. But the popularity of ad blockers has grown to alarming proportions. Randall Rothenberg, President and CEO of the Interactive Advertising Bureau (IAB), reports that some Websites are now losing up to 40% of their ad revenues because of ad blocking. He cites IAB research that found “at least 34 per cent of U.S. adults use ad blockers.” Sonia Carreno, President, IAB Canada, says the company is releasing its own survey in May, showing that ad blocking among adults 18 and over is at 17%, somewhat more popular in the West and in Quebec. According to a report from PageFair Limited and Adobe, the number of people using ad blocking software globally in 2015 grew 41% compared to the previous year. In Q2 2015, the major ad blocking browser extensions were used by as many as 198 million Web surfers. Not surprisingly, Websites catering to young, tech-savvy audiences suffered the most blocking. The report estimates that blocking is used by about 6% of the ‘global Internet population,’ but costs as much as 14% of the global ad spend. PageFair estimated the total loss of revenue in the U.S. at $10.7 billion in 2015, and forecast a loss of $20.3 billion in 2016. Globally, it estimated the cost at $21.8 billion in 2015, rising to an astounding $41.4 billion by 2016. Yahoo Canada sees the mobile world as not only the hottest market for ads, but also the most resistant to blocking. Claude Galipeau, Country Manager, reports that 85% of mobile users’ time is spent in apps, rather than in generic Web browsers that might have blocking capability. Ad blocking is thus used by only a fraction of a percent of the audience, at present. PageFair confirms that only 1.6% of ad block traffic on its network in Q2 2015 was from mobile devices. However, it found that 16% of mobile Firefox users were blocking ads. With more software options becoming available, PageFair predicted that mobile blocking would grow rapidly. Ad blocking is based on a simple idea: tell the browser to ignore certain data sources, based on rules compiled into continually-updated public blacklists. The first, and still the most popular ad blocking product, is Adblock Plus (ABP), created in 2006, and now published by Eyeo GmbH, in Cologne, Germany. It’s an open-source add-in available for every major Web browser, including Firefox, Google Chrome, Microsoft’s Internet Explorer and Edge, Opera, and a few others. The Adblock Browser is available for Android and iOS 8 and above. Eyeo claims over 300 million downloads. But ABP is just one in a growing list of products. Adblock (an unrelated add-in claiming 40 million users) and uBlock Origin are essentially splinter developments of the same original project as ABP. Disconnect includes an optional VPN privacy service. Ghostery and Privacy Badger are more focused on protecting users from being tracked. THE STORY Programmatic ad delivery has created a vastly complex ecosystem, but also problems with privacy and security. A rise in ad blocking indicates consumer dissatisfaction with Web ads. Ad blocking companies try to compromise, but are rebuffed. The ad industry needs to take strong action to restore trust. WEB ADVERTISING Cooper Quintin, Staff Technologist at the Electronic Frontier Foundation (EFF) believes a compromise could be to have consumers publish their own profiles, and volunteer the information they are comfortable making public, rather than allowing more intrusive tracking to deduce this information. There are many others, all free for downloading. Singly or in combination, they can screen out virtually all Web advertising, leaving just the content the user came to see. And, incidentally, leaving the site’s publisher with zero ad revenue from that user. THE CONCERNS The ad industry likes to say that it’s “serving consumers:” helping them find products that will make their lives better. If so, why would so many take the trouble of blocking ads? Probably the biggest motivator is a simple desire to make pages load faster, and to make content less cluttered and more readable. Advertisers have used every tool of the technology to hammer home their messages. But the Internet is an interactive medium, with smart devices at both ends. Alienated consumers can use the technology to fight back. Auto-playing video, gaudy Flash animations, high-resolution images, all loaded from multiple sources, can bring a Web browser to its knees. Blocking ads can boost page-display speeds many-fold, and transform an ugly mess of a page into something tasteful and easy to peruse. Consumers are also becoming increasingly concerned about their privacy. Those concerns could swell dramatically if more people realize just how vast the tracking regime has become. At the FFWD conference in Toronto, in January, Kluge extolled the ongoing evolution of “identity- Randall Rothenberg, President & CEO, Interactive Advertising Bureau (IAB), referred to ad blocking in a recent Advertising Age article as “robbery,” and an “extortionist scheme that exploits consumer disaffection and risks distorting the economics of democratic capitalism.” based platforms,” which will present “high-value targets” with ads created uniquely for them. Kluge showed an ad for a Hawaiian holiday: built on the fly, tailored to the individual viewer’s personal travel history, and capable of allowing them to actually book the advertised holiday. That kind of outcome is obviously desirable for both consumer and advertiser. But even in an audience of marketers at FFWD, one person in the Q&A session observed that the underlying collection and correlation of personal data was “creepy.” Programmatic advertising has evolved rapidly, with few rules regarding what data can be collected, how it can be used, or how it should be safeguarded against misuse. But security is the most serious worry. Programmatic advertising turns Web pages into a collage of material from dozens of data providers. For example, the IAB Website (iab.com) loads material from at least a dozen addresses other than its own. Many sites are far more complex and call on much more obscure addresses. “Complexity is the worst enemy of security,” writes security expert Bruce Schneier in his latest newsletter. Getting security ‘right’ means plugging every possible leak. And a Web page assembled instantaneously from numerous weakly-vetted sources inevitably exposes a disturbingly large ‘attack surface.’ In fact, advertising networks are now being exploited by criminals so regularly that the term ‘malvertising’ has come into common usage. This mock ad, shown at the FFWD conference in Toronto this past January by Adobe’s Pete Kluge, floored even a group of marketers at just how targeted the built-on-the-fly pitch was for a hypothetical Web surfer based on his personal travel history. 36 www.wifihifi.ca Just during the write-up of this article, it was discovered that the most popular Websites in the Netherlands had been serving up malware, courtesy of a major ad platform. Toxic ads don’t actually contain malware, they pull it from a distant address, perhaps only under specific circumstances that are unlikely to come up when (and if) the ad is vetted. Extensive use of scripts helps mask such behaviour, and enables targeting of weaknesses in users’ systems. BLOCKING THE BLOCKERS Users have found ad blockers to be an easy solution to all of these problems. This is starting to choke off the revenue streams that support content sites. An increasingly popular response by content publishers is to ‘block the blockers:’ refuse to serve up content to visitors who refuse to load the ads. For example, this August, IAB Sweden organized about 90% of Swedish Web publishers to withhold content from visitors who won’t disable their blocker. There are serious drawbacks to this approach. For starters, it stokes the fires of resentment that produced ad blocking in the first place. It can also erode a site’s audience: there are few sites so essential that annoyed visitors can’t simply go elsewhere. Detecting blockers is also technically challenging. “Fighting ad blocking is extremely difficult, notes Sean Blanchfield, co-founder and CEO of PageFair, in his afterword to the company’s 2015 report. “The ad block community is large, sophisticated and resourceful. Companies who try to play ‘cat and mouse’ against blocked ads quickly lose.” This is to say nothing of the possible legal repercussions of serving up malvertising, after explicitly telling Web visitors to turn off the blocking software that might have protected them. Meanwhile, the ad industry has been wasting time on adversarial rhetoric, with its fiercest invective, ironically, aimed at an attempt by the most popular ad blocker to create a compromise solution. A few years ago, Eyeo added a whitelist of ‘Acceptable Ads’ sources to Adblock Plus. The WEB ADVERTISING Companies can sign Eyeo’s Acceptable Ads manifesto to help rid the Internet of “obnoxious” ads and promote acceptable ones. Those include ads that are not annoying; do not disrupt or distort the page content; are transparent; are effective without shouting; and are appropriate to the site on which they appear. idea was to allow content publishers to continue earning ad revenue, while still screening users from the worst excesses of Web advertising. This move drew fire from all sides. Some users saw it as a sell-out (even though the whitelist is completely optional). The ad industry went ballistic, using terms like “extortion” to describe the ABP policy of charging the largest ad providers for being on the whitelist (in addition to requiring them to meet the Acceptable Ads criteria). “Ad blocking is robbery, plain and simple,” wrote IAB’s Rothenberg in Advertising Age. He calls blocking “an extortionist scheme that exploits consumer disaffection and risks distorting the economics of democratic capitalism.” He adds: “We can (and should) contemplate suing unethical ad-blocking profiteers out of business.” (He neglects to detail the legal grounds that would support litigation against someone for not looking at what you want them to.) And yet, looking at the LUMAscape chart, it’s hard to see how Eyeo is different from the many other big players who’ve inserted themselves into the programmatic value chain. Not surprisingly, the IAB has introduced its own LEAN Ads (Light, Encrypted, Ad Choice Supported and Non-invasive) program. It’s a worthwhile move, but essentially voluntary, with no way to preclude worst-case abuses. ABP’s whitelist, on the other hand, puts real control in the hands of 38 www.wifihifi.ca the consumer. Eyeo’s product, ultimately, is trust. At this point, it’s a seller’s market. The Electronic Frontier Foundation is trying to do something similar for online tracking. Its Privacy Badger add-in for Firefox and Chrome looks for signs that the user is being tracked, and blocks access from those addresses. Advertisers or content providers can agree to some basic principles and get on a whitelist, ensuring that Privacy Badger won’t interfere with their access to consumers. “We’re kind of trying to break up the logjam,” says Cooper Quintin, Staff Technologist with the EFF. He reports that there are now over 600,000 people using Privacy Badger. A number of major Internet companies have signed the EFF’s Do Not Track pledge, including analytics provider Mixpanel; blogging site Medium; Adzerk, publisher of ad-server software; and privacy-minded search engine DuckDuckGo. FINDING THE WAY What kind of ads would be allowed in an ad blocking world? The Eyeo Acceptable Ad criteria (acceptableads.org) include: placement of ads above, below or beside site content, so as not to disrupt the flow; clear distinction of ads from site content; and reasonable ad size, appropriate to the position on the page. Disallowed: animations, auto-play sound or video, pop-ups, pop-unders, pre-roll video ads, and “rich media” such as Flash or Shockwave. Text-only ads are preferred. Oddly, however, there’s no mention of respecting privacy, or supporting the Do Not Track browser setting. Also, Pete Kluge, Group Product Marketing Manager, Adobe Systems Inc., believes that in five years, threequarters of all digital advertising transactions will be automated through exchanges, with video as the primary ad unit, and mobile spending exceeding that of desktop. there’s no mention of limiting scripts, or of better screening against malware. PageFair, based in Dublin, Ireland, is embracing the Acceptable Ads manifesto, and showing how the ad business can learn to live with ad blocking. The company offers two services to Web publishers: analytics, to measure the degree of ad blocking on their sites, and PageFair Ads, a platform that displays “non-intrusive ad formats” complying with the ABP Acceptable Ads standard. PageFair says its ads are clearly labeled and non-intrusive, and include an easy opt-out button. “The opt-out button is our promise that we will only show the kind of ads they wouldn’t want to block in the first place,” explains PageFair COO Neil O’Connor. “Our goal,” adds the company’s Website, “is to re-establish a fair deal between Website visitors and publishers.” “Over the next year to year-and-a-half, we’re going to get a plurality of ad blockers,” predicts Quintin. But he feels there is a way to let consumers get “relevant advertising,” while still preserving their privacy. It will require a readjustment on all sides. “It’s not going to look like the system we have now.” For example, Quintin suggests a bold alternative to intrusive tracking: simply allow consumers to publish their own online profile. Let them volunteer the information they’re comfortable making public, and which will attract the kind of advertising that they’d like to see. How could this not be preferable to gathering the same data surreptitiously? Surprisingly, Rothenberg also suggests that data gathering should be limited. But not in order to safeguard user privacy so much as to speed WEB ADVERTISING up ad feeds, which are “impeding the delivery of content.” He adds that advertisers and agencies should “abandon the most upsetting forms of digital disruption,” such as auto-play video, as well as flashing or blinking ads. CONCLUSION There seems to be little justification for predictions that online content will vanish without ad revenue, or become ruinously expensive. But what is already happening is the evolution of a new social contract between consumers and the suppliers of online goods and services. Publishers are exploring different revenue models, including ones in which advertisers don’t mediate the value exchange. For example, Wired.com is allowing users to choose between paying $1 per week for ad-free access, or whitelisting the site with the promise that it won’t hit them with anything too obnoxious. Of course, classic display advertising isn’t dead yet. But it does need some readjustment. “Ad blocking is endemic only because online advertising has become so invasive that hundreds of millions of people are willing to take Rather than focus on blocking ads, Privacy Badger, created by the Electronic Frontier Foundation, is focused on protecting users from being tracked by advertisers that aren’t on an approved “whitelist.” matters into their own hands,” says Blanchfield in the PageFair 2015 report. “We must treat these users with respect, not force feed them the popovers, interstitials, and video ads that they are trying to get rid of.” In the same report, Campbell Foster, Director of Product Marketing at Adobe, points out that there’s a “delicate balance” between content publishers, who have a right to profit from their product; advertisers, who have a right to communicate with consumers; and consumers themselves, “who have a right to choose what they read, listen to, learn and feel.” “We have let the fine equilibrium of content, commerce, and technology get out of balance in the open Web,” reads a blog post by Scott Cunningham, Senior Vice President of Technology and Ad Operations with the IAB. “We need to bring that back into alignment, starting right now.” The online advertising industry is finally realizing that it’s hit a limit. Like a living organism, the Internet is rejecting the mounting volume of invasive sales pitches. Internet surfers aren’t couch potatoes, they’re active participants. As in real life, if you’re obnoxious or tedious, they may just walk away, or stick their fingers in their ears. On the other hand, the Internet can be highly receptive to a solid product, backed by real information. And it offers powerful ways of forging and maintaining customer relationships. The ad industry will undoubtedly continue to have an important role in all of this, but it delays decisive action at a cost. Even if all the issues that have led to the rise in ad blocking can be quickly addressed, a lot of consumers will have already come to see an ad-free experience as the default. Winning them back won’t be easy. Are you selling Smartphones & Tablets in your stores? Like most retailers you probably have your wireless devices tethered to an alarm or locked down. Have you ever wondered how that display reflects on your brand as a cutting edge retailer? What if you could create a truly Wireless shopping experience for your shoppers? Now you can! Halo Metrics has introduced the Wireless interactive experience. Power your device, keep it secure within an invisible security bubble, and create a shopping experience truly unique to the marketplace! And even better... get powerful analytics with the Wireless system. You can track interactions with your displayed devices, plan-o-gram compliance, product lifts, and alarm status. Contact Halo Metrics for a demonstration. wireless.halometrics.com Retail security solutions that protect the shopping experience Western Canada: 1.800.667.9199 Eastern Canada: 1.800.667.3390 TALKING SHOP BY CHRISTINE PERSAUD RENAISSANCE À MONTRÉAL: AUDIO SHOW COMES BACK FROM THE DEAD For an event that wasn’t supposed to happen, the Montreal Audio Fest was a huge success. On Tuesday, March 8, Chester GRP Exhibitions (Canada) Ltd., announced that it had “decided to defer” the 2016 edition of the annual Salon Son et Image (SSI) consumer show, which it purchased in October 2013. Chester Group cited poor industry support, and promised to “arrange refunds” for ticket-holders. Ten days later, a hastily improvised version of the show opened at L’Hôtel Bonaventure, with more than three times the exhibitors that Chester Group had booked. Right from the somewhat chaotic opening on Friday, March 18, the show was filled with enthusiastic attendees. The revival was the work of the former show organizers, Michel Plante and Sarah Tremblay. The couple now work for two Montreal-area audio distributors, Plante for Plurison/Audio Plus Services, and Tremblay for Audio Group. Both companies had booked exhibit space for SSI. According to Tremblay, Chester Group had only signed up “17 or 18” exhibitors when it pulled the plug. She was shocked by the short notice, not just because it left exhibitors who had allocated resources to the show in the lurch, but because Chester Group would have been on the hook for hotel costs. “To my knowledge, you owe the complete contract at that point,” Tremblay explains. “If they had held the show, they would at least get money from exhibitors and from the door.” When she got the announcement that Chester sent to exhibitors and the industry at large, Tremblay tried to contact Plante, who was away in Germany. The next day, Plante told Tremblay that Plurison was going to exhibit at the Bonaventure anyway. He noted that after SSI changed venues a few years ago, some people would still go to the old location out of habit. “People are still going to be showing up,” he predicted. “We will still be there with a couple of rooms.” Tremblay said Audio Group would exhibit as well. She talked with hotel management, who agreed to rent rooms directly to exhibitors. “I didn’t want to take over the Chester contract,” Tremblay elaborates. “Exhibitors dealt with the hotel, and only paid for the space. That’s why the prices were so low.” 40 www.wifihifi.ca Tremblay says a second-floor room for which Chester Group would have charged $2,500 was now available for only $800. The reason, of course, was that exhibitors were not paying for marketing support or niceties like an official show guide. Plante and Tremblay sent e-mails to dealers, manufacturers and distributors to see if they also wanted to be part of the event, which they now called Montréal Salon Audio/Audio Fest. They encouraged participating companies to promote the show through their Websites and social media. And they recruited François Charron, a Quebec media personality who specializes in technology, to promote the event through his Facebook page, Website and radio spots. Charron had worked with SSI in the past, but Chester had not booked him for the 2016 show. By the time Montreal Salon Audio opened, there were 65 exhibitors. One of these was Pickering, ON-based Kevro International, North The Montreal Audio Fest was the first consumer showing of Monitor Audio’s new flagship Platinum II series. “We were thrilled with how the room sounded,” says Sheldon Ginn, Vice President Sales and Marketing for Kevro International. American distributor for Monitor Audio loudspeakers and Cyrus electronics. Kevro had been planning to exhibit at SSI. “We were in all along,” says Sheldon Ginn, Vice President, Sales and Marketing for Kevro. “We wanted to be there with our new product. It was the first consumer show in North America for the new [Monitor Audio] Platinum series. The bonus was that the cost was 25 per cent of what it was originally going to be.” WiFi HiFi Publisher John Thomson and I made the trek to Montreal to take in the revived show, and were there when the doors opened at 11 a.m. on Friday morning. The opening was a bit chaotic, as the hotel was in the midst of renovations. Tremblay says she had to battle with hotel management to get construction workers to stop using noisy equipment. “Friday was a mess,” she says, “but after that, it was okay.” Right from the beginning, the show was busy, and people kept coming all weekend long. “On Friday and Saturday, we were rocking,” Ginn says. “Attendance on Sunday was what you’d expect: it was steady. We were thrilled with the attendance and we were thrilled with the sound of the room. It was large-scale and lifelike.” Subjectively, the show looked twice as busy as it was last year. But because of a decision that she and Plante made right at the beginning, Tremblay couldn’t give an exact attendance figure. Unlike previous years, there was no charge for admission, “so there was no clicking at the door,” she explains. Tremblay attributes the big crowds to the no-charge policy. “We didn’t want to give people a reason not to come,” she elaborates. “They could come for only an hour, but because it was free, it was worthwhile.” How were the new organizers able to attract 65 exhibitors, when Chester Group couldn’t even sign up 20? “It’s a question of trust and relationships,” Tremblay opines. “In Quebec, they didn’t build those relationships. They hired someone from outside the industry, and there was a disconnect.” When Tremblay and Plante decided to revive the show, they said they wanted to create an industry committee to manage the event. “Michel and I thought that the show should not belong to one individual,” Tremblay explains. That process is now underway, with the formation of a non-profit organization that will carry on the Montreal Audio Fest in future years. —Gordon Brockhouse In the next issue of WiFi HiFi, we’ll have a story outlining Chester Group’s response to these events. Stay tuned. TALKING SHOP CANTREX NATIONWIDE HOLDS FOURTH ANNUAL PRIMETIME! MEMBER CONFERENCE & BUYING SHOW Cantrex Nationwide’s fourth annual PrimeTime! Member Conference and Buying Show was a success, with more than 250 Canadian member retailers and vendors attending to join their more than 3,000 U.S. counterparts. Held from March 13-15 at the Orange County Convention Center in Orlando, the theme of this year’s event was “re-imagine,” as independent retailers were asked to reimagine the future of retail for their business, given the shifts occurring in the landscape as a result of the growth in technology and changes in consumer behaviour. “Independent retailers can no longer sit back and react to change, they must always be proactively one step ahead - their future depends on it!” says Jeannine Ghaleb, President and COO of Cantrex Nationwide. Canadian attendees kicked off the three-day event at Cantrex Nationwide’s Member meeting. Highlights included an update from Ghaleb, an inspiring keynote address from retail futurist Doug Stephens, who gave attendees a glimpse into what’s on the horizon for the future of retail, and an industry panel discussion tackling the “Future of Retail.” Several industry leaders shared their insights on the importance of embracing the new digital reality, remaining relevant in the eyes of the consumer, and enhancing the retail shopping experience. To celebrate the event’s kick-off, members, vendors, and colleagues took over an entire level of the Pointe Orlando mall complex for a huge block party that included live entertainment, dancing, food and drinks. Attendees had the chance to both wind down, and network with others in similar fields of business. An event was also held at the Margaritaville Restaurant at Universal CityWalk after the first day of the show. Training sessions focused on the latest business solutions and trends related to management, leadership, marketing, merchandising, finance and customer service. This year, Nationwide rebranded the components in its educational offering to fall under one umbrella, called the Nationwide Learning Academy. These include the online Learning Centre, which is available 24/7 to Cantrex Nationwide members, 40-plus live training sessions given by industry experts at PrimeTime!, and various learning occasions organized as needed. A key attraction for attendees remained the vendor exhibition covering 198,000 square feet of space, featuring products and services. Canadian independent retailers took advantage of show-exclusive Cash Back Now rebates and special deals, collectively placing millions of dollars in purchases in appliances, bedding, furniture, photography and consumer electronics. “Cantrex Nationwide’s main focus has always been to assist independent retailers in succeeding,” says the firm in a prepared announcement. “With strong vendor partnerships, a relentless passion for retailing, a variety of first-class programs and services, as well as hosting exclusive events like PrimeTime!, Cantrex is more committed than ever to grow the independent channel during this significant period of change in the retail industry.” Nationwide Marketing Group’s management team: (L-r) Tom Hickman, Executive Vice President, Electronics; Bill Bazemore, Vice President, Furniture; Jeff Knock, CCO; Dave Bilas, President & CEO; Jeannine Ghaleb, President & COO, Cantrex Nationwide; Frank Sandtner, Executive Vice President, Member Services; and Patrick Maloney, Senior Vice President, Appliances. LG and SONY are the first manufacturers to receive the 2016 Netflix Recommended TV designation, based on the company’s evaluation program to help consumers identify TVs that deliver a superior smart TV experience. Netflix introduced new criteria and established faster performance thresholds for this year. All TVs that made the grade have an Instant On feature that wakes the display up and allows apps to be ready to use right away. With TV Resume, if Netflix was the last app used, the service will automatically boot up when the TV is turned on again. webOS on LG TVs and the Android interface on Sony TVs allow for easy navigation and switching among apps and inputs, says Netflix. Other criteria, of which TVs must meet at least five out of seven in order to qualify, include having the latest version of Netflix with the newest features; a single button press to access Netflix; and easy Netflix icon access. TCL is reportedly working to get certification for its 2016 Roku TVs. Ottawa-based BLEEKER STEREO & TV will be closing its doors around June 1, after 56 years in business. The company was founded in 1961 as a repair shop by Hans Bleeker. It started selling TVs and stereos in 1966, and added appliances in 1974. Rob Bleeker, the son of the founder and Vice President of the business, told the Ottawa Citizen that shrinking margins, commoditization and competition from mass merchants and online stores were factors in the decision. “We decided as a family to close it up on our own terms and honourably,” he told the local paper. “All the bills are paid and nobody gets screwed over.” May 2016 41 TALKING SHOP CES 2015 EARNS TOP SPOT ON TSNN’S TOP 250 TRADE SHOW LIST AIR CANADA plans to offer satellite connectivity on international flights, allowing customers to send and receive e-mails, surf the Internet, and stream content at broadband speeds while they are en route to their destination. Under the agreement, Air Canada will begin installing Gogo 2Ku satellite technology on its wide-body fleet commencing this fall with its Boeing 777 aircraft. At present, Air Canada is the only Canadian carrier to offer customers in-flight Wi-Fi across its entire narrow-body fleet of aircraft on flights within North America, says the airline. The 2015 International CES, produced by the Consumer Technology Association (CTA) edged out all other trade shows to be named the number-one event on the 2015 Trade Show News Network (TSNN) Top 250 list. The list grades the top 250 trade shows held in each respective year in the U.S., ranking them by square footage. CES, which has been in business for the past half century, counted 2.23 million new square feet of space for its 2015 event, which took place in early January in Las Vegas, and welcomed a total of 176,676 attendees. CES 2017 will mark the show’s 50th anniversary. Earlier this year, CES 2016 welcomed more than 170,000 industry professionals and 3,887 exhibiting companies across more than 2.47 million net square feet. Many other technology industry trade shows made the top 100 on the list, including NAB Show, the event for electronic media (11); InfoComm International, the AV information communications systems conference (32); E3 (Electronic Entertainment Expo) for the gaming community (44); ISC West - International Security Conference West (66); CTIA Super Mobility for the mobile industry (71); and CEDIA Expo for the residential custom electronics industry (94). Other interesting facts: 54 of the top 250 trade shows were held in Vegas, cementing the city’s status as a top venue for industry gatherings of all kinds. Second on the list was Orlando with 24, followed by Chicago and New York City, each with 21. The busiest month for trade shows is March with 31, followed by November with 29. December, not surprisingly with the holiday and end-of-year rush, is the slowest month for trade shows with just nine being held during those 31 days each year. CES 2017 will return to Las Vegas from Thursday, January 5 through to Sunday, January 8, and is expected to span 2.4 million net square feet of exhibit space, with more than 3,800 exhibiting companies showcasing innovations across 20 product categories. The 2015 International CES was ranked the numberone trade show on the 2015 Trade Show News Network (TSNN) Top 250 List. THE SCAFFEO GROUP LAUNCHES SALES TRAINING & MARKETING SERVICES You may recognize the name Tony Scaffeo from the more than 20 years he spent as vice president at Calgary-based independent retailer Soundsaround. And now, he’s working as Chief Entertainment Officer of sales training and marketing company The $caffeo Group (www. thescaffeogroup.com), serving automotive dealerships, homebuilders, and regional store chains in consumer electronics, furniture, and appliances. “We’ve lost the art of people coming to the store,” Scaffeo tells WiFi HiFi. “People are clicking online, and everyone got used to that. I want to bring back a certain portion of in-store selling, but do it with a social media twist because everyone does shop online and using their phones.” Based in Calgary, The $caffeo Group offers a three-day course, complete with a manual, and certification. Programs are first taught to management, who can then educate their sales force on the concepts. Methodologies include streetfighting, which Scaffeo describes as teaching the 42 www.wifihifi.ca salesmen on the show floor how to interact with their social media network or friends and get store-related messages to them. If a store has a TV on sale, for example, and there are 10 salesmen there with 100 friends each, that retailer has an opportunity to get 1,000 messages out there. “It can help get consumers pulling on the door again instead of clicking online,” he says. The $caffeo Group also offers footprint marketing, including web spots like highly-produced Website commercials that consist of both audio and visual components. Scaffeo, who has been working in the automotive industry since 2013, currently counts among his clients the McManus Group, an auto dealership chain in Western Canada, several GM dealerships, and high-end Calgary-based homebuilder The Factor Corp. The company works with stores across Canada, as well as some in the U.S. Working with Scaffeo is John Earle, who industry folks may recall was his assistant at Soundsaround Tony Scaffeo, Chief Entertainment Officer, The $caffeo Group: “We’ve lost the art of people coming to the store. I want to bring back a certain portion of in-store selling, but do it with a social media twist...” for many years. Earle handles the technical back end, including Website designs, programs, and training manuals. Scaffeo is looking to bring on two more facilitators, and will soon be able to conduct business in French. “Everyone talks about social media,” says Scaffeo, “but no one takes it to the streets. I want to get people back into the stores.” TALKING SHOP OBITUARY: Andy Grove, Intel Corporation The computer industry lost one of its greatest pioneers with the passing of Andy Grove, who was the third employee of Intel Corporation, and later served at various times as the company’s director of engineering, president, CEO, chairman and senior adviser. Born András István Gróf, in Budapest, Hungary, Grove arrived penniless to the U.S. at the age of 20, but managed to earn bachelor’s and PhD degrees in chemical engineering. In the early 1960s, he worked at Fairchild Semiconductor as a researcher, where he became knowledgeable in the technology of integrated circuits, which were soon to drive an incredible digital revolution. In 1968, Fairchild alumni Robert Noyce and Gordon Moore founded Intel. Grove became the company’s third employee, on Day One. Grove’s guiding hand helped shape the company through the turbulent and extraordinary years ahead. His influence remains strong today, as Intel continues to be one of the most forward-looking high-tech companies, never resting on its laurels, maintaining its relevance by unceasing innovation. During the 1980s, Grove was instrumental in moving Intel out of DRAM memory chips and into microprocessors. He helped convince IBM to base its new personal computer (PC) line on Intel CPUs, which at the time were by no means the obvious choice. Over the years, Grove was renowned for his acumen both in microelectronic technology and the even less-well understood science of management. Grove was noted for warning against corporate complacency, and for his willingness to accept open debate and even strong criticism from anyone in the company. Grove’s book, High Output Management (1983) is still considered a valuable text. All these facts sum up Grove’s career, but do little to sum up the man himself. However, I was fortunate enough to meet Andy Grove just once, on a press junket to Intel’s Silicon Valley head office. He struck me as not only one of the sharpest minds I’d ever encountered, but also as one of the nicest people I’d met in the upper echelons of the computer industry. Where most top people in computing have tended to adopt a grim, imperious demeanor, Grove had what I would call, for lack of a better BUY ONLINE VIA FACIAL RECOGNITION, FINGERPRINT SCANS it’s easy for a clever thief to skim a card number or pose as someone else online, it’s no so easy to replicate a fingerprint, and certainly not a face. The program will begin with corporate cards issued to BMO employees in Canada and the U.S. When using the MasterCard Identity Check mobile app, customers will be prompted to scan their fingerprints or snap selfies to validate their identities. Once verified, they will then return to the merchant site to complete the purchase. The purchases can be made via computer or mobile device, but the verification will always be done on the phone. It works with both Android and iOS devices, and with any online merchant that is set up with MasterCard’s SecureCode. Once this testing phase is complete, the next phase will be to make the techForget PINs and passwords: MasterCard is testing a biometric credit card program that would nology available to customers more allow shoppers to verify and complete online broadly. Phase two is expected to begin transactions via facial recognition. this summer. BMO Financial Group (BMO) and MasterCard have begun the first phase of their biometric corporate credit card program in Canada and the U.S., which will allow customers to confirm online transactions using facial recognition and fingerprint biometrics. This can, of course, afford increased security for payments that don’t include face-to-face interactions. Naturally, while term, ‘Old World’ charm. I once asked Bill Gates what seemed like a fairly intelligent question. He snapped an answer at me derisively. My memory of Grove is very different. While addressing a conference room full of journalists in Santa Clara, Grove spotted me furiously taking notes on my then state-of-the-art Windows CE handheld. He walked over and laughed: “Here’s a guy who’s up to date with the technology.” A meaningless casual remark – but one that you’d wait for a long time, with most poker-faced execs. A quick search of Andy Grove photos confirms that this wasn’t an isolated case. Grove was clearly a guy who didn’t mind being caught smiling. Or even grinning from ear to ear. The MITS Altair 8800 (based on the Intel 8080 processor) was created in 1975. That puts the microcomputer revolution solidly into its fifth decade. So it’s hardly surprising that we’re losing some of its early leaders. Let’s hope the next generation of technology executives, entrepreneurs and innovators are even half as able, and as amiable, as Andy Grove. —Frank Lenk The CANADIAN INTERNET REGISTRATION AUTHORITY (CIRA) Internet Factbook suggests that 62% of Canadian online shoppers prefer to buy from Canadian companies, citing benefit to the Canadian economy (44%), the cost of delivery (19%), the Canadian dollar and exchange rate (17%), and customs charges (16%) as the key factors. Forty-seven per cent say they often research products online before buying them in a store, but only 19% report doing the reverse. Shoppers are most often seeking out pricing information, reports 76% of respondents. Electronics are purchased by 32% of Canadian Internet users, behind more popular categories like clothing (42%), travel (40%), books (34%), and show and game tickets (33%). The most popular device from which to make an online purchase remains laptop and desktop computers, but mobile devices, particularly among younger shoppers, are on the rise. More than onefifth (22%) of youths have made purchases from their mobile phones. And 20% of adults aged 18-55 are shopping from tablets. May 2016 43 TALKING SHOP IFA’S GLOBAL PRESS CONFERENCE SHEDS LIGHT ON KEY TECH CATEGORIES IFA’s Global Press Conference, which took place in early April in Hong Kong, offered valuable insight into several categories of the CE business. Here are some of the most interesting tidbits. Television: The future for television is bright, according to Juergen Boyny, Global Director, Consumer Electronics for market research firm GfK and Paul Gray, Principal Analyst, HIS Technology. According to Gray, there will be an install base of 290 million 4K TVs by the end of 2019 and 1.4 million 8K TVs shipped by 2019. What may stall the adoption of 8K is the requirement of a screen size of 80” plus in order to realize the full resolution potential. Such size requirements will limit the market in the mid-term. However, Gray reflects that eight is a lucky number in China where most UHD panels are sold, which may lead to a stronger than expected adoption rate. Boyny suggests that TV is moving away from being a passive device to an active device similar to a laptop or mobile phone. GfK data shows that 47% of all TV viewers have access to a TV with smart features and, similar to smartphones, apps will completely change how consumers approach what they do with a TV. Apps for assisted living, health, shopping, travel and even education will establish the TV in ways that have only been realized until now via a smartphone. Online Video: GfK predicts that 80% of all consumer Internet traffic will be video by 2019. Snapchat video views now equal Facebook at eight-billion daily. The average mobile viewing session on YouTube is over 40 minutes, and more than half of all YouTube views are from a mobile device. There are 1.3 billion YouTube users worldwide, uploading 300 hours of video every minute. In 2015, there were one-billion mobile YouTube video views per day. Small Appliances: The small appliance that has shown the highest growth year-over-year in 10 European countries is the callus remover, selling 78 million units in the first quarter 2015 for a 78% growth rate. And did you know that indoor air quality is actually 10-30 times worse than outdoor air, driving a 45% YOY global growth in air purifiers? In total, 50 small appliances are sold every second of every day somewhere in the world. That compares to 44 smartphones every second and seven LED TVs. Based on these numbers, 1.4 billion smartphones will be sold in 2016. Smartphones and Accessories: Speaking of smartphones, despite Apple being the top camera brand on Flickr, of the 1.4 billion smartphones forecast to ship in 2016, 314 million of them will be from Samsung. In the last six months, 33% of North American shoppers have reported making a mobile payment compared to Western Europe (24%), China (84%), and Latin America (39%). In terms of accessories, 334 million headphones will be sold globally in 2016, while Bluetooth docking systems will see a 13% YOY growth in the Americas to 42 million units. Globally, 44 smartphones are sold every second of every day. Where you live determines what you pay for a phone. In the developed Asia Pacific region, the average selling price of an unsubsidized phone is $578, while in emerging Asia in places like Vietnam, it’s $257. Wearables: Where do some big opportunities in wearables lie? In 1960, 5% of the U.S. GDP was spent on health care, and by 2010, it was 17%. Naturally, that trajectory is unsustainable, leading companies like Philips to see an enormous business opportunity on clinically-validated, FDA-approved wearables. Philips isn’t even going after the youth fitness market, but rather the chronically ill. That’s where the money is. Smart Home: When it comes to the smart home, the Chinese may be more receptive than those of us in North America: 75% of Chinese consumers think smart home tech will have a positive impact on their lives compared to 51% of U.S. consumers. Drones: Drones are a growth category still in its infancy. An estimated 4.3 million drones shipped globally in 2015 generating $1.7 billion in revenue. Drone sales are up 147% YOY. Businesses are recognizing drones as tools to reduce costs and increase efficiency. European airline Easyjet now uses drones to carry out safety inspections of its aircraft, while Amazon continues to inch closer to drone package delivery becoming a reality. In the U.K., 45% of all drone sales in 2015 occurred in the month of December, highlighting the gift potential of the devices. For the drone market to flourish, there are still challenges that need to be overcome, such as extending battery life, adjusting weight restrictions, adding night vision, and improving “sense and avoidance” technology. As these refinements occur, drone adoption will continue to rise. Juergen Boyny, Global Director, Consumer Electronics, GfK, sees the future of TVs as moving away from being passive devices to active devices, more akin to laptops and smartphones. 44 www.wifihifi.ca Overall, GfK says 2015 was the year when the average attention span of a goldfish (nine seconds) became greater than the attention span of most humans who can only stay focused for eight seconds, down from 12 seconds a decade ago. Did you reach the end of this article? — John Thomson TALKING SHOP WHO’S DOING WHAT? Erikson Consumer, a division of JAM Industries, has been named the new distributor for TEAC Consumer Audio and TASCAM Professional Audio Products in Canada. JAM Industries has 18 distribution centres across North America servicing musical instruments, consumer electronics, professional audio and lighting. Snapchat has forked over US$100 million to purchase Toronto-based Bitstrips, which makes personalized emojis called bitmojis. Bitstrips, founded in 2007, initially allowed users to create personal avatars to add to funny or sarcastic comic strips. These morphed into bitmojjis, which still use those personalized avatars, but now inject them into personalized emojis that are part of a customized Bitmoji keyboard. They’re used, as standard emojis are, to emphasize a feeling or statement, like “ha ha ha,” or “I miss you.” The purchase price includes a mix of cash and stock. Revolabs, a provider of audio systems for unified communications (UC), enterprise collaboration, and professional audio applications, has appointed Stampede as its newest distribution partner for Canada. Stampede will represent Revolabs’ wireless and wired audio solutions, including wireless microphone systems and conference phones. Revolabs has customers in a wide range of markets, including corporate enterprise, education, financial services, healthcare, and government. Metra Home Theater Group, a provider of home theatre products and accessories has assigned Montreal-based Sobel Imports as its Canadian distributor. Pioneer Electronics of Canada will act as Metra’s exclusive sales and marketing team. Metra Home Theater Group includes the brands Ethereal and Helios and offers a wide-range of installation and cable solutions in addition to home surveillance solutions under its Velox brand. Logitech has paid US$50 million for wireless audio wearables device maker Jaybird. Salt Lake City, UT-based Jaybird namely makes headphones for sports enthusiasts. The acquisition includes approximately US$50 million in cash, with an additional earn-out of up to US$45 million based on achievement of growth targets over the next two years. Harman International Industries, Inc. (Erikson Consumer) and Under Armour have confirmed a strategic partnership to bring connected health and fitness technology to consumers. The first products are a pair of wireless sport headphones: the UA Headphones Wireless Heart Rate ($345) and UA Headphones Wireless ($250). The flagship model, UA Headphones Wireless Heart Rate, engineered by JBL, provides heart rate data that’s measured directly from the ear at the touch of a button, without the need for a band, watch or phone. A code in the box will give customers one-year of premium MapMyFitness service. Plurison has been appointed the exclusive Canadian distributor for ClearAudio products, including turntables, tonearms, cartridges, and accessories. All warranty and non-warranty products will be serviced through Plurison’s Repentigny, QC office. All existing ClearAudio dealers can contact Plante at mplante@plurison.com to get their account activated with Plurison. Staub Electronics has signed on to distribute three new lines, and will no longer be distributing several 12V brands, three of which Edmonton-based B&B Electronics has taken on. Staub has been appointed a Canadian distributor for Russound whole-home distributed audio systems and components for residential and light commercial markets; Flir Surveillance cameras and video recording systems for use in commercial, critical infrastructure, and home security applications; and Yale Real Living Z-Wave-compatible locks, which enable homeowners to lock/unlock doors remotely, set schedules, and personalize access to their homes. Meanwhile, as the company shifts focus toward growing its residential/commercial AV categories and remote start business, Staub will no longer be distributing Scosche, Accele, Boyo, JVC/Kenwood, Mobileye, and Parrot 12V products. B&B Electronics has assumed distribution of Scosche, Accele, and Boyo products in Canada. That includes product returns, RMA service, and return for credit requests. For further inquiries, contact your territory manager or Staub client services team at 1-888-470-2211. Those who wish to set up an account with B&B can contact orders@b-b-electronics.com, call 1-800-279-0636, ext. 1, or contact Jason Haberman, Global Sales Manager at jhaberman@b-b-electronics.com for territory or sales inquiries. May 2016 45 OLED UHD LED VS. BY DAVID SUSILO Particularly over the last couple of years, consumers have been hearing about this “new” display technology called OLED. Organic Light Emitting Diode (OLED) is considered to be the future of flat panel display. But is it really? HOW IT WORKS A typical OLED is composed of a layer of organic materials situated between two electrodes, the anode and cathode, all deposited on a layer of substrate. The organic molecules are electrically THE STORY OLED as a display application is actually a Canadian invention. OLED offers the best/most accurate picture quality, as per professional industry standards. Lightweight and low on energy consumption, OLED surpasses any Energy Star ratings to date. 46 www.wifihifi.ca conductive. These materials have conductivity levels ranging from insulators to conductors, and are therefore considered organic semiconductors (the “Organic” part of “OLED.”) Many modern OLEDs incorporate a simple bilayer structure, consisting of a conductive layer and an emissive layer. Of course, these OLEDs need to be applied on something. For a large, high resolution display like a TV, amorphous-silicon/microcrystalline-silicon backplanes are used. For a small-sized display, such as a smartphone screen, Low Temperature Polycrystalline Silicon Thin-Film Transistor (LTPS TFT) is used. A plastic material called PET (Polyethylene Terephthalate) seals and protects the OLED material from dust and moisture. Unlike LCD which is transmissive in nature (using LEDs as a backlight shining through a layer of film), OLED is emmisive, just like plasma, where every sub-pixel is its own light source. This method can result in better colour rendition, the widest viewing angle, and the blackest blacks possible. But it’s a hyper complex manufacturing process. And that’s the reason we hadn’t seen large-sized OLEDs for consumers until a couple of years ago. ADVANTAGES OF OLED display technologies without various complex and fragile technological add-ons like Quantum Dot, colour filters, special glass and coatings, which you’ll most likely only find on the higher-priced models. In optical physics, the more layers of filtration, the less accurate a colour rendition would be. Black Level With transmissive display technology (which, as noted, requires backlighting), the only way to achieve true black is by turning off the backlighting of the LCD panel. It is an acceptable solution, but even at the very best, current LED TVs can only dim up to 640 zones. For entry-level models, this goes down to merely a single zone. Whereas in OLED, the display can shut off each pixel individually. In the case of 4K TVs, that’s four-million zones! Price For the time being, OLED isn’t more expensive than LCDs of equivalent quality. But in the future, just like with any technology, OLED will likely become more affordable as the manufacturing process becomes more scalable. On the other hand, to achieve a similar quality to OLED, the price for an LCD will likely remain the same because of those aforementioned required add-ons. Colour Accuracy Due to the nature of emissive displays where each sub pixel can be controlled individually, there’s the potential for greater accuracy with an OLED display. This cannot be achieved by transmissive Image Retention and Burn In Playing back videos with a 2.35:1 image ratio on my first generation OLED more than 90% of the time, and clocking more than 1,000 hours, I have Photo courtesy of LG Korea A BRIEF HISTORY The basis of OLED technology itself has actually been around since the 1960s when Martin Pope and some of his co-workers at New York University developed the method of ohmic dark-injecting electrode contacts to organic crystals. The display application, however, was first seen in Canada in 1965. W. Helfrich and W. G. Schneider of the National Research Council in Ottawa produced double injection recombination electroluminescence for the first time in an anthracene single crystal. They used hole and electron injecting electrodes, the forerunner of modern OLED TV. lem. Except for outdoor applications, why would anyone need such a high brightness level? While OLED is not as bright as LCD, it can yield brightness far higher than recommended anyway, thus making this disadvantage a moot point. Longevity With LCD, you usually get between 60,000 to 100,000 rated hours of life. (Though I question those figures since I have yet to witness an LCD panel that lasted longer than 20,000 hours.) On the other hand, OLED “only” has a lifespan of 40,000 to 70,000 hours. Once again, it’s a moot argument: if you watch your TV for eight hours a day, every day, for almost 14 years, you will only hit the 40,000 hour mark. CONCLUSION yet to see any image retention (i.e. temporary burn-in) caused by the black bars. On the other hand, I frequently see burned-in images on LCD panels at places like airports. Unless you deliberately want to create image retention, with either technology, it’s difficult to do. Refresh Rate Refresh rate is directly correlated to a display’s response time. OLEDs have a much faster response time than LCD. Using response time compensation technologies, the fastest modern LCDs can demonstrate as low as 1ms response times for their fastest colour transition, and are capable of refresh frequencies as high as 144Hz. According to LG, the response times for its 2014 model OLEDs are up to 1,000 times faster than LCD, putting conservative estimates at under 10μs (0.01 ms). (LG only claims the 2016 model OLEDs to be “faster” without stating the actual number.) This, in theory, could accommodate refresh frequencies approaching 100kHz (100,000Hz). Due to their extremely fast response time, OLED displays can be easily designed to be strobed. This creates an effect similar to CRT flicker in order to avoid the sample-and-hold behaviour (read: lower refresh rate) used on both LCDs and some older (pre 2014) OLED displays that results in the perception of motion blur. Viewing Angle Unlike LCDs, OLEDs have a true 178-degree viewing angle. This means as long as you can see the picture displayed on an OLED, you’ll experience the same colour rendition as someone sitting in the sweet spot. With LCD, even in the best-case scenario, you can only get a maximum 90-degree viewing angle (and as low as 30 degrees) while maintaining colour rendition without any colour shift. With so many advantages, it’s clear OLED is a winning technology. Yes, it will cost around $10,000 for a 65” Premium UHD model coming from companies like LG and Panasonic in both flat and curved variants. But it will also cost about the same for a comparable LCD TV with a full-array backlight system with 256 or higher backlight zones. An OLED will be about 25% of the weight of LCD, consumes about half the electricity, offers up to 600% wider viewing angle, and has the best black level possible - it can’t get much better than 0.005 nits where 0 is the absolute black. This is not to say that LCD does not have its place. In secondary viewing rooms, like the bedroom or powder room, or in a bright room where picture quality could be washed out by light, LCD will do just fine. And it’s a great option if one’s budget for a new TV is restricted. LCD and OLED TV technologies will co-exist for a very long time. But if you have the money to spend, and appreciation for the best picture quality available, OLED is in a league of its own. THE “DISADVANTAGES” OF OLED Brightness LG’s highly-anticipated 65” 4K OLED TVs are fully compliant with the new Premium UHD display standard set by the UHD Alliance, and designed with an attractive, transparent glass panel. This is where LCD shines (literally). Since there’s no need for each individual sub pixel to light itself, LCD backlights can be boosted to any level the manufacturers desire. However, considering the recommended brightness level set by THX (35 fL, foot-Lambert), even a 30-year-old tube TV can achieve that brightness without any prob- Coming later this year, Panasonic’s 65” TX-65CZ950, its first OLED TV, is not Ultra HD Premium-certified, but it is HDR-capable and THX-certified. May 2016 47 Designer Wearables BY CHRISTINE PERSAUD THE WEARABLES MARKET IS HOT. IDC reports that 27.4 million wearable devices shipped in the fourth quarter of 2015 alone, and 78.1 million shipped last year, up 171.6% from 2014. Gartner predicts that in 2016, 274.6 million wearable electronic devices will be sold worldwide, including everything from head-mounted displays and body-worn cameras to the standard smartwatch and activity tracker. Many of these will be worn for specific health and fitness reasons; others predominantly for smart notifications. And some, in large part, for fashion appeal. It’s a space that’s growing quickly, with tech companies like Polar, Misfit, Fitbit, and Huawei developing stylish wrist-worn devices that aim to replace the standard wristwatch. But looking at the number of smartwatches that were introduced at watch and jewelry trade show Baselworld in Switzerland this March, designers and traditional watchmakers are taking a serious look at the category. And they’re not quite ready to give up that valuable wrist space to the tech brands. Here’s a sample of what’s to come in designer wearables this year. Frederique Constant Horological This beautiful piece of smart jewelry just screams class and sophistication. For about US$1,585, you can snag the Swiss-made stainless steel smartwatch with a convex sapphire face, leather strap, and diamond cut hands. Powered by a coin cell battery and MotionX, it works with both Android and iOS devices, and offers the standard activity and sleep tracking functions – the hands on the small dial can signify percentage toward activity or sleep goals, depending on which mode you’re in. 48 www.wifihifi.ca Fossil Q Tailor and Q Nate Dubbed “smarter” analog watches, these two work with both Android and iOS devices, and offer alerts for incoming calls, and notifications from contacts through a turn of the small dial hands. They also track steps, calories, and sleep, and offer automatic time zone updates; a second time zone is in the sub-eye on the analog dial. Push the smart button to perform instant actions, like playing music or snapping a selfie. They offer a classic look and feel, arguably best suited to the man or woman who prefers a pair of jeans and runners or boots over fashionable 4” heels and a designer dress. If the price is right once they officially launch this fall, each could serve as an ideal secondary watch, too. Tissot Smart-Touch Constructed with a titanium case, ceramic bezel, sapphire crystal screen, and quartz movement, what truly sets this high-end designer smartwatch apart is that it is solar-powered, gaining its charge from the sun. Deemed a “watch first,” it’s smart functions are fairly limited: it can sync with a smartphone for the time, weather updates, settings, and to “share experiences” with friends, though there’s little information about what that actually means. There are accessories that work with it, like a tag that lets you keep track of humidity, temperature, and other environmental factors. Set for availability in late 2016, it will cost about 710 Euros, which translates to about $1,050. Movado’s 25 New SKUs Guess Connect Developed in partnership with HP, Movado is launching 25 new smartwatches under its diverse umbrella of watch brands, including Coach, Hugo Boss, Lacoste, Juicy Couture, Tommy Hilfiger, and Scuderia Ferrari. This will include styles for both men and women, all of which offer smart notifications, a world clock, and activity tracking. They will be compatible with both iOS and Android devices, and will launch in the U.S., Canada, and Europe with pricing starting at US$195. Naturally, the look of each watch will vary depending on the brand, and likely reflect each one’s distinctive style. Concept photos have not yet been released, so we’ll have to wait and see how they might stack up in the design department. Available last fall and developed in partnership with Martian, this watch employs a stunning design that represents a great middle-of-the-road between a super-flashy smartwatch like the Michael Kors Access, and a more basic but still fashionable one, like the Fossil Q Tailor. There are versions for both men and women, each of which reserves a tiny rectangular screen below the watch face for inconspicuous scrolling data and alerts from a connected smartphone. That’s a step above some of the others that only show that you received a message, but don’t actually display its contents. My favourite is the version with a blue-band and rose gold accents: it’s chic enough to wear for a night out on the town, but won’t look out of place on your arm while you’re dressed down for a night in as well. And you can’t go wrong with rose gold. If you picked up one of the latest smartphones or protective cases in that trendy tech shade, the watch will match it beautifully. It sells for about $480 in Canada. Montblanc e-strap Michael Kors Access Not surprisingly, the Michael Kors Access is aimed at customers looking for “glamorous style” and “luxury fashion.” It’s the ideal watch design for the woman who really loves “bling,” and the man who wants to make a bold statement. It runs on both Android and iOS devices, and includes exclusive Michael Kors display faces that change with a swipe. It comes with interchangeable leather and silicone wristbands. Via AndroidWear, users can access social media updates, text messages, and e-mail alerts, receive app notifications and smart help from Google, and enjoy built-in fitness tracking. It will retail this fall starting at US$395. Launched last year, Montblanc’s e-strap concept is a clever one: rather than replace your traditional watch face, a smart display is integrated into the underside of the strap. It tracks and displays activity, and receives smart notifications from a connected Android or iOS device. The e-strap is available for three watches under Montblanc’s TimeWalker collection, each of which touts “sporty elegance and masculinity” as their design principles. They incorporate features like Montblanc’s signature skeleton horns, narrow bezel, large dial with Arabic numerals, and lancet-shaped hands. For the on-the-go manly man, this is a great option. Kenneth Cole Connect Available in various designs for both men and women, and announced in 2015, this simple and sporty watch can display standard smartphone alerts, and be used to control music and snap selfies. It operates on a coin-cell battery, and is water-resistant. The “Don’t Leave Me” alert advises if a Bluetooth connection is broken, so you don’t accidentally leave your phone behind. Starting at just US$135, the styling reflects the watch’s affordable price point. These are casual, daily-use watches more than they are designer wristwear for a night out. Each one would make a great gift for a teenager, or the person who appreciates a well-known brand name but prefers less flashy styling. Samsung Gear S2 by de GRISOGONO While it’s branded by the uber-high-end watchmaker, the de GRISOGONO smartwatch is actually a high-fashion version of the Samsung Gear S2, co-created by the two companies. Along with affording access to the Gear S2 library of apps and features, the stunning smartwatch is designed and sculpted in rose gold and jewels, with over 100 black and white diamonds, and a bracelet studded with de GRISOGONO’s signature galuchat. To access the smart apps, including notifications, activity logs, and even heart rate data, turn the diamond-set gold bezel around the dial to adjust the 1.2” Super AMOLED (360 x 360) screen – yes, it’s a digital screen. The watch runs for about 2-3 days of use per charge. Topping off the feature set is Wi-Fi, Bluetooth, and NFC connectivity. It’ll be available some time this summer. There’s no word yet on pricing. But coming from a company that offered a luxury watch at over half a million dollars, you should probably start saving up now. May 2016 49 WHO WENT WHERE? | BY CHRISTINE PERSAUD The Consumer Technology Association (CTA) has promoted three team members to vice presidents in various areas: Kara Dickerson (top) is now Vice President, Strategic Partnerships and Conferences; Ellen Savage (centre) is Vice President, Membership Programs; and Tyler Suiters (bottom) holds the new title of Vice President, Communications. All three previously held senior director titles in their respective departments. In her new position, Dickerson will oversee keynotes and conference programs for CES and CES Asia, as well as programming for all of CTA’s standalone conferences and events. As a 15-year veteran of CTA, she joined the association as a manager in the membership department before being named senior director, conferences and strategic relationships in 2009. Savage joined CTA in 2006 as a senior manager of member programs, and was promoted to director in 2011, and then senior director of the department in 2013. In her new capacity, she will continue to supervise all of CTA’s membership programs as well as the association’s membership recruitment and retention efforts. Directing CTA’s strategic communications efforts related to public policy, thought leadership and product category promotions, Suiters arrived at CTA in 2013 with extensive experience in broadcast journalism and strategic communications, most recently serving as vice president, international affairs with Edelman Worldwide. He originally joined CTA as senior director, communications. Montreal-based The Rep Firm Canada Ltd. has appointed Pierre-Yves Jeanson as Sales Representative. Based in Sherbrooke, QC, Jeanson has worked with Future Shop since 2001, and joined the Geek Squad team in 2009. He will be assigned a portion of the province for consumer, CI and lite-commercial business, and will take care of all 12V accounts for the province of Quebec. pyjeanson@therepfirm.ca TOA Canada Corporation has appointed Warren Strem to Regional Sales Manager for the West Coast. In this position, Strem will be working with Barry Taylor, Regional Sales Manager, BC, AB, SK, MB, in anticipation of Taylor’s pending retirement. Strem will be responsible for British Columbia and Alberta, while Taylor will cover British Columbia and Alberta, along with Saskatchewan, and Manitoba. Strem, who has extensive experience in the AV and pro sound industries, is based out of Edmonton. 50 www.wifihifi.ca Sarasota, Florida-based Clare Controls has appointed Brad Middleton as Director of Business Development for Canada. Middleton will work closely with the integration, distribution, and builder channels to grow Clare Controls’ value proposition. Middleton joins Clare from Evolution Home Entertainment Corp., where he was senior brand manager, responsible for driving sales and growth of Savant products. With 25 years of industry experience, Middleton also previously worked with Great Metropolitan Sound and Majestic. brad.middleton@clarecontrols.com Pat Button has been appointed Vice President, Sales & Distribution for WIND Mobile. In this position, he will be responsible for the in-store experience within the wireless provider’s 320 retail stores, including all handset/ accessory distribution and sales. Prior to this position, Button was managing director, Canada, for HYLA Mobile. He has 25 years of industry experience, having previously worked in management roles at companies like Bell Canada, BlackBerry, Sony, and Samsung. pbutton@windmobile.ca Wells Fargo Commercial Distribution Finance (CDF), formerly GE Capital CDF, has appointed Yannick Cloutier as National Relationship Manager for Electronics, Appliances and Furniture in Canada. In this role, he will be responsible for CDF’s Vendor and Buying Groups Relationship in Canada. Cloutier has more than 18 years of experience in the industry, most recently in a sales roles at CDF. Prior to CDF, he worked for W3 Solutions, as well as Best Buy and Future Shop. CDF provides inventory financing solutions, service and intelligence. yannick.cloutier@wellsfargo.com Trends Electronics has appointed The Rep Firm, led by Frederic Bourgeois, as a representative for its 12V mobile audio and video product lines in the province of Quebec. The Rep Firm already handles Trends’ custom home and commercial products there. fbourgeois@therepfirm.ca Sears Canada Inc. has confirmed the pending departure of its Executive Vice President and CFO, E.J. Bird, who will be leaving the company effective June 30, 2016 to “pursue other opportunities.” Bird assumed the role of CFO in March 2013. A search by the company is currently underway for a new CFO. Senior Vice President, Finance, Billy Wong, will work closely with Bird during this period of transition to help pave the way for a seamless changeover when a permanent CFO is named. YOUR ADVANTAGE STARTS HERE INFRASTRUCTURE ESSENTIALS Aironet 1850 Series Access Point ProSafe® XS728T Ethernet Switch AIRAP1852IAK9CC XS728T100NES SoHo TZ Network Security/Firewall Appliance 2200VA SmartOnline® Rackmountable UPS SUINT2200LCD2CA 01SSC0217 WDBNEZ0160KBKCA SERVICE. SELECTION. 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