Spring 2009 - Wisconsin Pest Control Association

The Pest
Dispatch
C
ING.
U
D
O
.
R
.
INT
A publication of the Wisconsin Pest Control Association: www.wisconsinpest.com
Spring Edition 2009
CA
P
W
m
o
r
f
s
nly
O
s
r
e
Email new
b
m
e
M
A
C
P
W
r
o
f
s
ws and Tip
Monthly Ne
This spring, WPCA will begin producing a monthly e-newsletter for WPCA members only. If you are a member, your company will
benefit from exclusive content prepared just for you. We’ll include articles from Tim Dollmeyer, a Kenosha-based Action Coach
business coach and frequent WPCA conference presenter. Also included will be other helpful articles by other authors, and a special In The
Trenches column that addresses particular challenging pest control situations. In The Trenches will be based on the experiences of, and
content supplied by WPCA Master Technicians.
Email News from WPCA coming this spring! Another reason why WPCA membership is a wise business decision. Join us, you have
everything to gain. Visit http://wisconsinpest.com/ to find out more.
INSIDE THIS ISSUE:
From the Insect Diagnostic Lab
|
The PCO Advisor
|
Mattress Encasements: A bed bug fighting tool
The Pest Dispatch
P r e s i d e n t ’s
Message
Rick Freye | President and General Manager
Professional Pest Control Co., Inc.
Rfreye2000@yahoo.com
I just have to tell you that if you
were not there you missed out
on some very valuable information! The recent 2009 WPCA
Spring Conference was a huge
success. We had the largest turn
out since Wisconsin had CEU’s
in place: 145 attendees and that
number included 25 vendors.
Can you believe that — 25 vendors displayed their goods and
services. We hear they love to come to Wisconsin.
I would like to take a moment to commend our conference sponsors.
• Bell Labs was very generous with their Platinum Level
Lunch Sponsorship. A special and sincere thank you
to Rich Williams. We are also gratified for the lunch
sponsorship from NSI/West Bend Insurance Company.
Thanks to them and Denman May & Associates.
• The Gold Level Sponsorship was provided by Univar
USA. Special thanks to Sheri Cunningham.
• Our Silver Level Sponsors consisted of Andy Vita and
his firm, AP&G Catchmaster, Jim Dotson and Bayer
Environmental Science, Arnold Ramsey and FMC Corporation, and Bill Dyra and Southern Mill Creek Products.
Thanks to you all for helping support WPCA and making
our conference a success. BatCone was a new vendor
with us this year and they donated extra sponsorship
funds as well, Thank you Lynn and James, and we hope
to see you next year.
2
Spring Issue 2009
I would like to thank all of our speakers this year who put
on this fabulous program. They include Jay Bruesch, Robert Cooper, Tim Dollmeyer, Jared Harris, Mark McCloskey,
Jamie Mish, Phil Pellitteri, Robby Personette, Jim Sargent
and Rich Williams. You are all much appreciated in making
this possible and the entire WPCA Board and our membership thanks you. I would also like to acknowledge the
registration support and name tags provided by Rick Leece
and Pest Management Supply.
The evaluation forms that are filled out towards the end of
the conference are beneficial to us in planning for the next
year. The WPCA Board has a sincere desire to put together
the best conference possible; your input and ideas are
invaluable to us in this ongoing process.
I would like to welcome all of our new members to the
WPCA. I am sure that you will not be disappointed with
your decision to join us. There is valuable information
coming your way, and we have some new things planed for
2009.
I would also like to welcome our six new board members.
They are Jim Mieszala, Mike Werner, Kyle Stiemsma, Keith
Baricovich, Bob Barushok and Jerry Smith.
As I had told you gentlemen when I contacted you that I
was looking for some new faces and fresh ideas from other
PCO’S out there. Thank you for accepting the position and
welcome aboard. The six board members that re-enlisted
are Randy Allen, Jerry Batzner, Mark Mumm, Brent Towle,
Darrell Werner and Will White. Thank you gentlemen for
all you have done the past two years and for the continued
commitment to our industry.
This is a two-year term and if anyone out there wants to be
active in the WPCA just let anyone of us know and we will
be sure to get you on the slate for the next term.
The last thing that I would like to mention is our new monthly e-news blast that will be starting this spring. Make note: it
will be going out to WPCA members only! It’s another good
reason to join.
3
Spring Issue 2009
The Pest Dispatch
Mattress Encasements:
A bed bug fighting tool
Alan Eisenberg | Protect-A-Bed
Bed bug infestations in this country have exploded. Some
reasons for the resurgence include increased travel,
changing pest control methods, and bed bugs developing
immunity to insecticides. In some cities, like New York and
Cincinnati, officials believe as much as 14 percent of their
population is facing a bed bug problem at home.
The right combination of treatments and a proper strategy
are essential for battling bed bugs. Consider making mattress and box spring encasements
an important part of
that strategy.
Encasements protect new bedding
and salvage infested bedding, aid in
the early detection of bed bugs and
decrease the scope of re-infestation.
Encasements save customers both
time and money by drastically reducing the amount of time
and effort associated with addressing infested bedding.
It takes an extraordinary amount of time to inspect and
treat infested bedding. The time expands exponentially on
follow-up visits, when you must locate bed bugs you may
have missed on an initial visit. Treating a typical mattress
and box spring can require 45 minutes. By applying an
encasement in a previously infested residence, you can
eliminate the need to search through the complex workings
of bedding and limit all bed bugs to the outer surface of the
encasement, allowing you to treat the bed in less than
15 minutes.
Bed bug proof encasements make the tell tale signs of bed
bugs – fecal spotting and blood spots – readily identifiable. The signs appear easily on the encasement’s white
fabric, which allows your customers to easily spot them
and quickly alert you if they suspect bed bugs are back. By
identifying the signs of bed bug activity as soon as possible, it allows you to address and manage the infestation
in a timely manner.
Many encasements are available in the marketplace, so it’s
important to pick the right one.
First, investigate whether or
not the encasement has been
scientifically tested to be effective
against bed bugs. In order for
an encasement to be effective, it
must be both bite-proof (meaning bugs cannot feed through the
material) and escape-proof (meaning bugs cannot get in or
out of the encasement after it has been installed). Unless
the encasements have been specifically designed for bed
bugs, it is very unlikely that they will work effectively.
Also ensure encasements are the correct size for the bed
you’re treating. An encasement that’s too big will create
folds and creases, which are perfect hiding spots for bed
bugs. For that reason, avoid one-size-fits-all encasements
when possible.
So as you’re building a bed bug fighting arsenal of tools, remember this: just encase. Mattress encasements can save
you time, money and hassle over the long term.
The Pest Dispatch
4
Spring Issue 2009
The Pest Dispatch
The PCO Advisor
Robby Personette, Certification and Licensing, Program
Manager, Department of Agriculture, Trade and Consumer Protection
robby.personette@wisconsin.gov
On December 13, 2008,
the Board of
Agriculture,
Trade and
Consumer
Protection
approved
a scoping
statement pertaining to the
revision of Wisconsin Administrative Code ATCP 29, Pesticide
Use and Control. The scoping
state outlines the major areas
of ATCP 29 that will be considered for revision. This scoping
statement may be viewed in its
entirety, online, at:
http://www.legis.state.wi.us/rsb/
code/register/reg635a.pdf
You can find the ATCP 29
scoping statement on page 11
of the document.
The next step is for the Department to form an Advisory Committee. The purpose of the Advisory Committee is to provide
suggestions regarding potential
changes and updates to the
sections identified within the
scoping statement of ATCP 29.
DATCP is currently in the process of identifying Advisory
Committee members. Once the
members are approved by the
Department Secretary, an initial
Advisory Committee meeting
will be scheduled. Due to the
size of ATCP 29, it is anticipated
that several meetings will need
to be scheduled to address
each portion of the rule,
as identified in the scoping
statement.
All Advisory Committee meetings are subject to Wisconsin’s
Open Meeting Law. Advisory
Committee meeting dates,
agendas and materials will be
public noticed well in advance of
the meetings.
If you have any questions or
comments about the ATCP 29
revision or pesticide certification
and licensing, contact Robby
Personette, Department of Agriculture, Trade and Consumer
Protection, 608-224-4551 or
email robby.personette@wisconsin.gov.
5
Spring Issue 2009
Building
Your
Business
• Mail to the right location
When you are mailing your promotions to high-level decision makers,
consider mailing them to their home
addresses instead. Why? High-level
executives usually have their secretaries protect them from mail. The
magazine Business Week used this
approach and the consumer addresses were much more responsive than
business addresses.
• Keep calling
Salespeople have to remember to
continue to call prospective clients –
even though they continue to hear no,
or get no response. Why? Fifty percent of all salespeople quit after the
first call even though 80 percent of all
sales are made after the fifth call.
Building Your Business is a regular
feature of The Pest Dispatch. In
each issue we will offer some simple,
proven techniques for helping make
your business run more smoothly,
more profitably. Building Your Business is prepared as a service of The
Wingra Group, Ltd., WPCA’s marketing and public relations counsel.
The Pest Dispatch
6
Spring Issue 2009
Pest Control 2009
WPCA’s Annual Conference Attracts Many to mid-Winter Event at the Kalahari
More than 145 people, including 25 industry exhibitors attending Pest Control 2009 in February
at the Kalahari Water Park and Resort in Wisconsin Dells. Attendees benefited from some of the
finest industry speakers in the land on topics that included the emerging green product line, rodent
residential activity, new and existing technologies, and the
love of spiders in Wisconsin.
We hope you enjoy a few images of exhibitors and attendees at our recent conference.
To see more, visit www.wisconsinpest.com and click on “News.”
7
Spring Issue 2009
The Pest Dispatch
sident
PCA Pre
W
h
it
w
Mike
ere
, Freye,
ictured h
la
p
a
z
re
s
a
ie
y
im M
. The
ovich, J
ebruary
ith Baric
tors in F
e
c
K
e
,
ir
a
D
m
f
o
ems
mith.
A Board
Kyle Sti
d Jerry S
the WPC
to right,
n
d
a
ft
e
,
le
k
in
o
e
jo
h
d
s
clu
Six men
Bob Baru
r), and in
Werner,
e (cente
y
re
F
k
Ric
WPCA would like to recognize and thank this year’s corporate sponsors:
Platinum Lunch Sponsor:
Bell Laboratories
Lunch Sponsor:
West Bend Insurance
Gold Sponsor:
Univar USA
Silver Sponsors:
AP & G, BatCone, Bayer Environmental Science, FMC & Southern Mill Creek products
Special thanks as well to Rick Leece and Pest Management Supply for the second year supplying registration support and name tags for all conference attendees.
Mark your calendar for WPCA’s conference next year: February 16-17, 2010 at the Kalahari.
The Pest Dispatch
8
Spring Issue 2009
9
Spring Issue 2009
The Pest Dispatch
From the Insect Lab
at UW-Madison
All About mites
Phil Pellitteri | UW Insect Diagnostic Lab
pellitte@entomology.wisc.edu
There are hundreds of species of mites
in Wisconsin and most are not of concern to pest control operators. Because
they are so small it is often difficult to
identify them without a slide mount and
compound microscope. There are four
groups of mites that are could be an
issue inside homes and buildings
CLOVER MITES
These are most often seen in late fall (November) and early
spring. (March and April). They are dark bodied with orange
legs. The most distinctive feature is the long front pair of
legs that look like the antennae on an insect. They can stain
walls and fabric if crushed. Clover mites do not bite, and they
over-winter along foundations and they occasionally come
indoors by mistake. The best control is outdoor treatments
with enough spray volume to get good coverage (a drench).
Indoors, residual spray should be used on door and window
areas and vacuum (do not crush) the mites up.
MOLD MITES
These are found in humid areas and high moisture pet food.
They are so small and light colored you can not see individuals, but they can pile up so surfaces seem to have a rusty
dust. In animal feed they change the taste and leave a minty
flavor. Mold mites can cause some rashes in people. Since
they cannot survive at humidity under 80% the best control
is to increase ventilation and dry things out. Look for major
leaks in wall voids or roof areas . Residuals in the living
space only control mites that have fallen in.
BIRD MITES
These look like small ticks under a microscope, but I describe them as walking pepper grains. We tend to see most
of them from June to August. They do bite people and leave
a blister-like bite. There are species on rats and mice, but I
have only seen them on pet hamsters and pet rats. The best
control is to remove the bird nest and put a residual barrier
between the living space and the source. Vacuuming
also helps.
VELVET MITES
These are bright scarlet red, and very fast moving. Velvet
mites eat insect eggs. Most often they are seen on masonry
and rocky areas, and they can migrate or be pulled from outside through the air intake system into buildings. They do not
bite, and they seem to be more common in large offices or
factories with flat roofs. You need to find the outside source
and treat that area for control.
In other recent news from the Lab, we had 9 people take the
Master Tech Exam at the WPCA spring conference. I am
proud to announce that the newest WPCA certified Master
Techs are:
Tyler Bessa- Wil-Kil
Chad Groff- Guardian Pest Control
Mary Kotte- Ecolab
Chuck Oelig- Guardian Pest Control
Bob Weibel -Wil-Kil_
Kyle Stiemsma -Terminator Pest Control
We will be starting a new column this spring in WPCA’s
email news blast. The email news is for WPCA members
only, and a special section within it will be called ” In the
Trenches”. Information within this section will come from
Master Techs who will share their experiences, tips and
secrets in dealing with various challenging problems.
10
Spring Issue 2009
The Pest Dispatch
WPCA Welcomes New
Member Companies
AG Pest Solutions, Prairie du Sac,
MB Integrated Pest Control, Menasha ,
Wendell’s Pest Control, Washburn
Vendor Member
Philadelphia Insurance Companies, Brookfield
The Pest Dispatch
11
Spring Issue 2009
WPCA Members: Are you getting everything out of your
business that you dreamed of ?
Meet Tim Dollmeyer, your business coach! Tim has a passion for making businesses succeed,
and for empowering business owners to build their businesses into the dream that they started with.
Equipped with the best systems and training available, and backed by ActionCOACH’s global network of over 1000 coaches, Tim’s role is to coach business owners to improve their businesses.
Here’s
Tim coaches business owners in the areas of sales, marketing, leadership, recruiting and team
building – everything that will make a difference in your business and in your life!
4Reasons Why You Need Tim Dollmeyer as your ActionCOACH…
1.As the world of business moves faster and becomes more competitive, having a Business Coach is no longer a luxury; it has become
a necessity!
2.Tim’s role is to coach business owners to improve their businesses using the proven systems provided by ActionCOACH coupled
with his experience and yours. This has proven to be a very effective formula.
3.Based on ActionCOACH’s sales, marketing and business management systems, Tim Dollmeyer, your ActionCOACH is trained to not
only show you how to increase your business revenues and profits, but also how to develop your business so that you as the owner can
work less and enjoy your family, friends and hobbies more.
4.Tim has a passion for small business and is committed to being a positive force in the community by coaching local business owners to success. With
the belief that small business is the heart and soul of any community, Tim will work with you to develop your vision and then get you into
Action to achieve it.
This month, Tim is offering the first 5 WPCA members to respond a FREE* 1 hour coaching sesion! *valued at $495*
Call NOW to book your session: 262-672-2915 or email timdollmeyer@actioncoach.com
The Pest Dispatch
Wisconsin Pest Control Association
P.O. Box 638
Plover, WI 54467
WPCA Recognizes these Member
Businesses for their Dedication to the Profession
A-Z Pest Control
AAA Pest Management
ABC Exterminating, Inc.
Active Fly Control, LLC
Advanced Wildlife Control
AG Pest Solutions
Alternative Pest Solutions, LLC
American Pest Management
American Pest Solutions
Anderson Pest Solutions
ANTS Complete Pest Control
Arrow Pest Control
Badger Country Pest Control
Badger Pest Control
Batzner Pest Management, Inc.
Blake N Tonn Pest Control
Bug Blaster, Inc.
Bug Masters Pest Control
Bugman and Queenbee, Inc.
Bugs Beware
Central Wisconsin Pest Control
Clean Kill Pest Control
Copesan Services
Critter Gitters
Diamondback Pest Management
DOA Pest Control
DeBoer Pest Control, LLC
Eliminator Pest Management
Erspamer Pest Management, LLC
Farm Fly Services, LLC
Final Hour Pest Control
Fisher Pest Control, Inc.
Guardian Pest Control, Inc.
HITMAN Pest Control
Imperial Pest Management
K&C Pest Control
K&S Custom Spraying
King Pest Solutions
KOA Pest Control
MB Integrated Pest Control
Mocco’s Pest Elimination
Nexus Pest Solutions
North Shore Pest Control
Orkin Pest Control
Pest Control Services, Inc.
Pest Management Solutions, LLC
Pest Tech, LLC
Plunkett Pest Control
Premier Pest Elimination
Pro-Tec Services, Inc.
Pro-X Systems
Professional Pest Control, Inc.
Prompt Action Pest Control
Reliable Pest Management
Safeway Pest Management
Schopen Pest Solutions
Service Master/Terminix
Spectrum Pest Control/Eco-Tech
Tazman Pest Control
Terminator Pest Control
Up North Services, Inc.
Valley Pest Control
Wendells Pest Control
Werner Pest & Odor Control
Wil-Kil Pest Control
Wild Things Animal Damage
Control
Vendor Members
AP&G Company, Inc. Catchmaster
BASF
Bayer Environmental Science
Bell Laboratories, Inc.
Bug Stop
Central Life Sciences
Denman May & Associates Insturance
DuPont Professional Products
FMC Corporation
John Deere Landscape
JT Eaton
Liphatech
NSI/West Bend Mutual
Pest Control Supplies
Pest Management Supply
Philadelphia Insurance Companies
Rhodes Chemical Company
Southern Mill Creek Products
Univar
Waterbury Companies, Inc.
Whitmire Micro-Gen
Associate Members
City of Milwaukee Housing
Authority
Stevens Point Housing Authority
* If we somehow omitted your company’s name, please let us know so we may correct the error.
The Pest Dispatch is published by the
Wisconsin Pest Control Association, a
non-profit organization dedicated to promoting
the interest of the pest management industry in
Wisconsin. | www.wisconsinpest.org
Production: The Wingra Group, LTD., Madison, WI
Editor: Mark L. Hendrickson, mark@wingragroup.com
Designer: Danielle Hendrickson, dhendric25@gmail.com
Copyright 2008, WPCA. All rights reserved.
WPCA Officers:
President, Rick Freye, Professional Pest Control rfreye2000@yahoo.com
Vice President, Todd Radloff, Premier Pest Elimination todd@wisfi.com
Secretary, Doug Blume, Arrow Pest Control hmintz@wi.rr.com
Treasurer, Tom Kofler, Final Hour finalhour@charter.net
WPCA Board of Directors:
Randy Allen, Wil-Kil Pest Control rallen@wil-kil.com
Keith Baricovich, Up North Services, upnorthservices@att.net
Bob Barushok, North Shore Pest Control nspest@yahoo.com
Jerry Batzner, Batzner Pest Management jerryb@batzner.com
Bill Dyra, Southern Mill Creek Products billdyra@smcpoh.com
Mark Mumm, Orkin Pest Control mmumm@rollinscorp.com
Jim Mieszala, HITMAN Pest Control jmieszala@netzero.net
Jerry Smith, Bug Masters Pest Control bugmasters@wi.rr.com
Kyle Stiemsma, Terminator Pest Control kylestiemsma@yahoo.com
Brent Towle, Past President, Spectrum Pest Control brent.towle@tds.net
Darrell Werner, Werner Pest & Odor Control werner002@centurytel.net
Mike Werner, Pest Management Solutions
mikew@pestmanagementsolutions.com
William White, Nexus Pest Solutions wwhite@nexuspestsolutions.com