Your Chamber - Lower Bucks County Chamber of Commerce

Outlook
February 2015
The Voice of Lower Bucks County Chamber of Commerce
Magazine
Read about Peter Adamo and
Lower Bucks Hospital on page 15
Table of Contents
Board Chair’s Message.................................................................................................... 3
Your Chamber....................................................................................................... 4, 6, 10
Bucks Business Connect held at Sheraton Bucks County Hotel • Joint Business Card Exchange with Greater Northeast Philadelphia
Chamber held at Dave & Buster’s Grand Sports Café • Congratulations Stephanie • Leadership Bucks County sponsored by
PECO • Get Acquainted with Your Chamber sponsored by ShopRite of Yardley • Young Professionals Happy Hour • LBCCC
Champions of Commerce • "BOSStimonials"
New Members................................................................................................................ 5
Advertisers’ Web Sites..................................................................................................... 6
Events & Committee Calendar........................................................................................... 7
Bucks Business Connect.................................................................................................... 8
Business Card Exchange................................................................................................... 9
Business Briefs............................................................................................................... 11
Focus Now..............................................................................................................12-14
Financial Institutions, Law Firms, Insurance Services, Bankruptcy Firms and Collection Agencies
Spotlight on Lower Bucks Hospital.................................................................................... 15
LBCCC Officers & Executive Committee
Board Chair, Denise M. Bowman, Hill Wallack LLP
Chair-Elect, Kathy Zelenka, The Gormley Furlong Group @ Stifel
Treasurer, Robin M. Connor, E. W. Kaufmann Company
Immediate Past Board Chair, Brian Jeter, Comcast Cable
Counsel, Jon Pavlovcak, Hill Wallack LLP
Tobi Bruhn, Bucks County Community College
Suzy Buehler, McCafferty Auto Group
Brandon McFadden, PNC Wealth Management
Board Members
Peter Adamo, Lower Bucks Hospital
Paul Bencivengo, Visit Bucks County
Ron Davis, PARX Casino & Racing
Theodore D. Dorand, PECO
Kathie Jankauskas, KJanStudio
Bill Koelewyn, 225 Lincoln Properties LP
Amy Murray-Hyde, CBDI, Inc.
Kevin Ody, Bucks County Technical High School
Kevin Roddy, National Penn Bank
Jessica J. Sweeney, First Federal of Bucks County
Mike Taylor, Sesame Place
Brian Tierney, Streamline Payroll, LLC
Cathy Windland, Inner Spa
Professional Staff & Contractor
Advertising Rates
Ad Size Business Card 1/6 page 1/4 page 1/3 page H 1/3 page V 1/2 page H 1/2 page V Full page Back Cover Inserts Dimensions 3.5”W x 2”H 3.5”W x 3.5”H 3.5”W x 5”H 7.5”W x 3.5”H 3.5”W x 7”H 7.5”W x 5”H 3.5”W x 10”H 7.5”W x 10”H 7.5”W x 5”H non-profit: $442 1 Mo. 3 Mo. $ 164 $ 152 $ 248 $ 229 $ 350 $ 320 $ 409 $ 391 $ 409 $ 391 $ 619 $ 577 $ 619 $ 577 $ 1,099 $ 1,055 $ 840 $ 768 $630 $600 6 Mo. 12 Mo.
$ 141 $ 127
$ 213 $ 199
$ 290 $ 271
$ 361 $ 337
$ 361 $ 337
$ 551 $ 530
$ 551 $ 530
$ 1,033 $ 1,010
$ 726 $ 702
$570 $539
INSERTS: Once copy is approved by Chamber, Customer supplies 1,600 copies directly
to Printers office.
COVER: 4C Image on Cover & 4C Full Page Interior Article - $2,200/1 month
4C Image on Cover & 2C Full Page Interior Article - $1,750/1 month
2
LBCCC Outlook • February 2015
President – Dan Bates – dbates@lbccc.org
Vice President – Stephanie Ripka – sripka@lbccc.org
Publications and Web Site – Kim Bloemker – kbloemker@lbccc.org
Professional Development and Leadership – Susan Harkins – sharkins@lbccc.org
Marketing and Public Relations – Nicole Mandel Kelliher – nkelliher@lbccc.org
Special Events – Toni Yonce – tyonce@lbccc.org
Outlook
The Voice of Lower Bucks County Chamber of Commerce
Cover Description
Peter Adamo, Lower Bucks Hospital
Advertising
Jeffrey Miller • Creative Advertising Specialties, Inc. | Phone: 215.676.3708
Design, Layout & Printing
Prestige Color • 19 Prestige Ln., Lancaster, PA 17603 | Phone: 717.278.6978
Publisher
Lower Bucks County Chamber of Commerce
409 Hood Blvd., Fairless Hills, PA 19030 
Phone: 215.943.7400 • Fax: 215.943.7404 
E-mail: info@lbccc.org • Web site: www.lbccc.org
Outlook Copyright© 2015, is published by L.B.C.C.C.
Editorial content and advertising is limited to Chamber members. Editorial coverage
does not imply or indicate Chamber endorsement of members’ business, products or
services.
Board Chair’s Message
T
he Importance of Thoughtful Succession Planning:
Leveraging Current Talent to Secure a Bright Future
Leaders in business, education, and the non–profit sectors all
seem to agree that a sound succession plan is essential to
the future viability of any organization. Few events are more
disruptive and costly to an organization than the sudden loss
of a key member of its leadership team. And, in fact, even
the planned retirement of a CEO, Executive Director, or other
leader, can be tremendously stressful in the absence of a
good succession plan.
So why then don’t more organizations embrace succession
planning? So often the notion of “succession planning” is not
even considered until after an organization’s leader announces
his or her upcoming retirement. Most often, the resistance to
succession planning is rooted in fear. A high level manager,
for instance, may fear that identifying and developing new
talent will threaten his or her job security. A board of directors
may fear that succession planning discussions will offend the
organization’s executive director. Getting past such fears,
however, is crucial to securing the organization’s future, and,
candidly, should be considered a fiduciary responsibility to
the organization.
So what does a good succession plan look like? Obviously,
every organization is different, and no one plan will fit all.
There are, however, a few principles which typically undergird
all good succession plans.
First, there must be a commitment to diversity and to identifying
and developing new talent. Creation of a business culture
Literature
Magazines
Newsletters
Direct Mail
Brochures
Catalogs
Calendars
Books
Creative w Printing w Mailing Solutions
717-278-6978
Denise M. Bowman
that openly promotes diversity and the development of future
leaders through mentoring and training will increase retention
of current talent, improve the ability to recruit new talent, and
ultimately create a pipeline of future leaders with diverse
backgrounds and skill sets.
Additionally, the organization must be willing to perform
an objective assessment of its current state of affairs and
also develop specific goals for the future. Only an accurate
understanding of an organization’s strengths and challenges
and a clear vision for the future will allow current leaders to
identify the specific skill sets that will be needed over the next
several years.
Also, a good succession plan will be sufficiently comprehensive
to address the entire leadership team. Regardless of whether
it is the CEO or someone in a subordinate leadership position
who leaves, there will be a gap, and filling that gap with
an internal candidate will only create another gap. The
organization must be prepared to address this ripple effect.
Mechanisms to ensure the transfer of critical knowledge are
also key to any effective succession planning. A business
culture that focuses on systems for data retention rather
than relying on individuals for the institutional history will
experience less disruptive transitions of leadership. Along
similar lines, potential future leaders should be afforded
sufficient opportunities to develop relationships with those
outside the organization who are integral to its overall
operation, including clients, attorneys, accountants, and key
vendors and suppliers.
Perhaps most important to effective succession planning is
the willingness of current leadership to embrace it. Leaders
who actively participate in succession planning not only bring
their invaluable experience and depth of knowledge of the
organization to the process, but also demonstrate, through
their participation, one of the highest forms of leadership; that
is, ensuring the continued success of the organization after
they are gone.
LBCCC
Mission Statement
The Lower Bucks County Chamber of Commerce
is organized to advance free enterprise by
providing leadership to enhance the economic
climate of the business community.
LBCCC Outlook • February 2015
3
Your Chamber
Bucks Business Connect held at
Sheraton Bucks County Hotel and
sponsored by National Penn Bank
Joan Reading of the Credit Counseling Center
talked to the membership about “You Have a
Million Dollars in Your Pocket!”
u Francine
Block (American College Admissions Consultants/BBC
Committee), Joan Reading (Credit Counseling Center/Speaker),
Blair Rush (National Penn Bank/Sponsor), Alan Garabedian
(Sheraton Bucks County Hotel/Host), Denise Bowman (Hill
Wallack LLP/LBCCC Board Chair), Lori Hoppmann (Edward
Jones Investments/BBC Chair), and Dan Bates (LBCCC President).
Joint Business Card Exchange with Greater
Northeast Philadelphia Chamber held at Dave
& Buster’s Grand Sports Café
For the 28th consecutive year, LBCCC has joined with the Greater
Northeast Philadelphia Chamber for a joint holiday Business Card
Exchange. This year’s event was sponsored by Weidel Realtors –
Anne M. Costello!
t L BCCC President Dan Bates with U.S. Army Sgt. 1st Class Felix Diez, Jr.,
Staff Sgt. Raymond Vrbsky, and Staff Sgt. Reyjaun Cherrington.
Congratulations Stephanie!!!
Stephanie Ripka was recently promoted to Vice President at LBCCC, another step in a career of progressive
accomplishment.
Starting out in retail, Stephanie managed card and gift stores in Massachusetts and Pennsylvania for over
a decade. Later, she transitioned into the Construction industry working for both general and mechanical
contractors where she excelled in project management, accounting and cost-control. With proven proficiency
in finance and client service, she utilized her skills for over 20 years in construction.
During that time she became active in local member-based organizations, volunteered on committees, and
eventually becoming Chair of the Membership Committee at LBCCC. During that same time she served
as a board member of the Women’s Business Forum. Stephanie is responsible for having founded two
Stephanie Ripka
companies, and she continues as a Limited Partner with her husband in property management for Ripka
Properties in Yardley. Coming on board with the Lower Bucks County Chamber of Commerce three years ago, Stephanie chose to step
out of her bookkeeping firm to concentrate on assisting with the Chamber’s financial re-organization process and continues to bring
her expertise to the Chamber. Her commitment to client service is her number one priority by sharing her knowledgeable background
to set goals and create measurable solutions.
Stephanie is a QuickBooks Pro Advisor and is currently earning a Bachelor’s degree in Business Administration with a minor in
Marketing from Strayer University.
Share Your Expertise
You can share your expertise and educate fellow Chamber members by submitting an article
for publication in Outlook! Articles must be business related, informative, and non-commercial.
Contact Kim Bloemker at kbloemker@lbccc.org for more information!
4
LBCCC Outlook • February 2015
New Members
Please join us in welcoming these new Chamber Members! New members as of 12/1/14-12/16/14!
Bucks Business Connect at Sheraton Bucks County Hotel
t New members Rachel Hutchinson (Family Heritage), second
from left, and Breelyn Starrett (95 North Marketing & Design),
third from left, attend their first Bucks Business Connect. They
are joined by Denise Bowman (Hill Wallack LLP/LBCCC Board
Chair), Lori Hoppmann (Edward Jones Investments/BBC Chair),
and Dan Bates (LBCCC President).
Get Acquainted with Your Chamber
u LBCCC
Ambassador Brian Zavodnick (Process Plus Legal Services, LLC)
welcomed new members to “Get Acquainted.” Seated, from left: Archana
Sharma (AKAS Tex LLC), George Yanoshik (Patient First), Tom Maguire
(Gwynedd Mercy University), Tabatha Lindle (Deer Park Camp & Retreat
Center), and Jeannie Colalillo (ShopRite of Yardley/Sponsor). Standing, from
left: Steve DiMeglio (Bucks VIP), Pete Cyriacus (Merrill Lynch), Mike Altmeier
(VCA Delaware Valley Animal Hospital), Joe Perry (Joseph G. Perry, LLC),
Gerald Couch (Financial Fidelity), Jacki Pitkow (Tastefully Simple - Jacki
Pitkow, Indp. Consultant), Mark Pliner (Merrill Lynch), and Brian.
Action Manufacturing Company
190 Rittenhouse Cir.
Bristol, PA 19007
(215) 278-4001 Ext. 307
(215) 779-7130 (cell)
Fax: (215) 458-1434
www.action-mfg.com
Lorraine Prostoff, CFO/Treasurer
lprostoff@action-mfg.com
Manufacturing
Sponsor: Chamber Staff
Bucks VIP
150 Wrights Rd.
Newtown, PA 18940
(215) 989-4091
www.bucksvip.com
Steven DiMeglio, Owner of ParryTHRUST LLC and BucksVIP
steve@bucksvip.com
Marketing Services
Sponsor: Jeno Seitz
Discount: 15% discount on services
Liberty Mutual
104 Pheasant Run
Ste. 103
Newtown, PA 18940
(404) 405-1577
(215) 579-9322 ext. 53227
Fax: (603) 334-9148
www.libertymutual.com/blythstephenson
Blyth Stephenson, Sales Representative
blyth.stephenson@libertymutual.com
Insurance – Sales
Sponsor: Theresa Derderian
MindShuffle, LLC
21308 Cornerstone Dr.
Yardley, PA 19067
(267) 981-2031
www.MindShuffleMarketing.com
Jessica Federman, Principal
jessica@mindshufflemarketing.com
Accountants-Certified-Public
Sponsor: Chamber Staff
Food Safety Services, Inc.
P.O. Box 489
Langhorne, PA 19047
(215) 741-4114
foodsafety@erols.com
foodsafetyservices.com
Kathie Pisciella, President
Restaurants
Sponsor: Chamber Web Site
ShopRite of Bensalem
2200 Bristol Rd.
Bensalem, PA 19020
(215) 757-5491
rachelsummersfullan@gmail.com
http://www.shoprite.com/pd/stores/PA/Bensalem/Shop
Dan Kurtain, Store Manager
Grocery Store
Sponsor: Isabel Menichella
Frontline Power Solutions
52 Hilltop Dr.
Churchville, PA 18966
(215) 322-0165
(215) 499-2195
karosweets@aol.com
www.frontlinepowersolutions.com
Robert Harnish, Energy Cost Reduction Specialist
Energy Consultant
Sponsor: Chamber Staff
ShopRite of Fairless Hills
547 S Oxford Valley Rd.
Fairless Hills, PA 19030
(215) 547-4600
http://www.shoprite.com/pd/stores/PA/Fairless-Hill
Rachel Fullan, Social Media + PR
rachelsummersfullan@gmail.com
Grocery Store
Sponsor: Isabel Menichella
LBCCC Outlook • February 2015
5
Please Visit Our
Advertisers’ Web Sites
225 Lincoln Properties LP
www.225lp.com
Angelmark Associates, Inc.
www.angelmarkassociates.com
Drucker & Scaccetti
www.taxwarriors.com
Express Employment Professionals
www.expresspros.com
First Federal of Bucks County
www.firstfedbucks.com
First National Bank
& Trust Co. of Newtown
www.fnbn.com
Gross Financial Services
www.jerrygrossfinancial.com
Your Chamber
Leadership Bucks County sponsored by PECO
Session four of Leadership Bucks County took
place at LaSalle University’s Newtown campus.
This session focused on Project/Change
Management and included presentations from
Michelle Sparling (Aspire), Bill Brady (TMA
Bucks), William Kline & Wendy Ardagna
(LaSalle University), and Seth Shapiro (SCORE).
A Leadership discussion was also presented by
Ebbe Skovdal (iDIMENSIONS) and Paul Clough
(Fresnel Partners).
t M
ichelle Sparling of Aspire spoke on the topic of
“From Prioritizing to Applying the Pareto Principle:
The Importance of Taking ACTion.”
Lower Bucks Hospital
www.lowerbuckshosp.com
M.E.I. Catering, Inc.
www.meicatering.com
National Penn Bank
www.nationalpenn.com
Prestige Color
www.prestigecolor.com
ShopRite of Fairless Hills
www.shoprite.com/pd/stores/PA/
Fairless-Hill
The Gormley Furlong Group @ Stifel
www.stifel.com
Woods Services
www.woods.org
All paid advertisers were
contacted for the opportunity
to be listed in this section.
Share Your Enthusiasm
by posting photos from Chamber events
to your Facebook page, sharing Chamber
Facebook posts, retweeting Chamber
tweets, and live tweeting when you
are at Chamber events.
Feeling Social?
Search for Lower Bucks County Chamber
of Commerce, click "Like"
Search for @LowerBksChamber
Search for Lower Bucks County Chamber
of Commerce
Search for Lower Bucks County
Chamber of Commerce
6
LBCCC Outlook • February 2015
Get Acquainted with Your Chamber sponsored by
ShopRite of Yardley
Twenty-five new and prospective members attended the December Get Acquainted
with Your Chamber luncheon. This meeting is a wonderful opportunity for new members
who are starting out in the Chamber and those who are interested in joining as it
provides information on the many programs and services offered by your Chamber!
If you are a new or potential member, please join us at
this months “Get Acquainted” meeting on Thursday,
February 5. Take advantage of this opportunity to
personally meet our volunteer leaders and staff and
become familiar with how the Chamber can benefit
you and your business!
t Jeannie Colalillo of ShopRite of Yardley provided a
delicious spread for the attendees to enjoy!
Young Professionals Happy Hour
In December, the Chamber's Young Professionals had a Holiday Ugly Sweater Party
at the Hulmeville Inn. Members were encouraged to wear their ugly holiday sweaters
and bring a "white elephant" gift to help celebrate
the holiday season. Many thanks to all those who
participated!
If you or someone you know is a Young Professional
(35 and under) and you would like to get involved
with the group, contact Young Professionals cochairs, Joel Perkins – joel.perkins@scouting.org
– or Mike Taylor – mike.taylor@sesameplace.com
for more information!
t Joel Perkins (Bucks County Council, Boy Scouts
of America/Young Professionals Group Co-Chair),
Matt Cherepanya (Inverse Paradox, LLC), and
Susanna McGrogan (Trenton Thunder Baseball Club)
got into the holiday spirit!
Committee Calendar
Outreach Group
Business Networking Activities Group
4th Tuesday @ 8:30 a.m.
Co-Chairs: Amy Murray Hyde, CBDI, Inc. & John Tyrol,
Tyrol Insurance Agency
2nd Wednesday @ 9:00 a.m. (July, Oct., Jan., Apr.)
Chair: Suzy Buehler, McCafferty Auto Group
• ECONference 2015 - 3rd Thursday @ 9:00 a.m.
Chair: Cathy Tomcho, Univest Bank and Trust Co.
• Connections - 4th Tues. @ 8:30 a.m.
Co-Chairs: Isabel Menichella & Sam Griga, RICOH USA
• Business Showcase
Chair: Sharon Bordak, Sparkle Professional Cleaning Corp.
• Member Benefits - 3rd Monday @ 8:30 a.m.
Chair: Kevin Wiener, Advanced Merchant Group
• Bucks County Ball - 3rd Wednesday, 9:30 a.m.
Co-Chairs: Max Buher, Sheraton Bucks County Hotel
& Pat Dunleavy, headstrong hair salon & make-up studio
• Get Acquainted with Your Chamber/New Member Business Fair
Chair: Tom Dingwall, Mr. Solution
• Business Card Exchange - 1st Thursday @ 8:30 a.m.
Chair: JulieAnn Ody, Farmers Insurance
• Golf - 4th Tuesday @ 8:30 a.m.
Co-Chairs: Brian Tierney, Streamline Payroll, LLC
& Brian Zavodnick, Process Plus Legal Services, LLC
• Speed Networking
Marketing & Technology Group
Professional Development/Leadership Group
C
o-Chairs: Kevin Roddy, National Penn Bank
& Jessica Sweeney, First Federal of Bucks County
3 Friday @ 8:30 a.m. (Aug., Nov., Feb., May)
Chair: Kathy Zelenka, The Gormley Furlong Group @ Stifel
rd
• Marketing Strategy - 1st Tuesday, 8:00 a.m. – January, March, May, June
Chair: Jessica Sweeney, First Federal of Bucks County
• Business Education Partnership - 1st Friday @ 9:30 a.m.
Chair: Donna Mancuso-Scalzo, Bucks County Bank
• Paths Taken Program (Class/Expo) • Youth Leadership • Internships
• IT (audio/visual) - 3rd Friday @ 8:30 a.m.
Chair: Kevin Roddy, National Penn Bank
• Educational Programming
Chair: Jennifer Schultz, RecruitmentQueen
Special Roundtables
• Bucks Business Connect - 1 Wed. @ 10:00 a.m. (Sep., Nov., Feb., May)
Chair: Lori Hoppmann, Edward Jones Investments
st
• Adult Leadership - 3rd Friday @ 8:30 a.m.
Co-Chairs: Pradeep Kohli, Univest Bank and Trust Co.
& Ted Millard, Good Friends, Inc.
• Adult Leadership Alumni - Meets: Immediately following Adult Leadership
Chair: Jessica Sweeney, First Federal of Bucks County
Economics & Government Group
1st Friday @ 8:00 a.m.
Chair: Bill Pelosi, Litchfield Cavo LLP
• Legislative Debates • Manufacturers Forum • Economic Forum
• Advocacy - Co-Chairs: Ed Dixon, Fulton Bank & Brian Jeter, Comcast
• Women in Business - 3rd Tues. @ 8:30 a.m.
Co-Chairs: Theresa Derderian, REMAX Properties - The Theresa Derderian
Team & Susanna Hall, Trenton Thunder Baseball Club
• Young Professionals - 4th Thurs. @ 4:00 p.m.
(Aug., Oct., Dec., Feb., Apr., June)
Co-Chairs: Joel Perkins, Bucks County Council, Boy Scouts of America &
Mike Taylor, Sesame Place
• b.o.s.s. (Business Owners: Support & Strategies) - 3rd Thursday @ 8:15 a.m.
Chair: Dave Dixon, Cost Segregation Services, Inc.
• Military Personnel Business Advisory and Support
2nd Wed. @ 12:00 noon
Chair: TBD
LBCCC Events
Register for events online at www.lbccc.org and click COMMITTEES & EVENTS!
Bucks Business Connect
Get Acquainted with Your Chamber
Second Thursday, 8:00 – 9:15 a.m.
February 12 @ M.E.I. Catering, Inc. (Trevose Location)
March 12 @ Twining Village Retirement Community
April 9 @ Livengrin Foundation, Inc.
12:00-1:30 p.m.
Thursday, February 5
Sponsored by McCafferty Auto Group
Business Card Exchange
4:30-6:30 p.m.
Tuesday, February 17 @ ShopRite of Fairless Hills
Wednesday Works! Seminars
1st Wednesday, 8:00 – 10:00 a.m. (w/Q&A)
February 4 – Modernize Your Tech Solutions and
Increase Your Time Management
“How to Successfully Exhibit at a Showcase”
8:30-10:00 a.m.
Thursday, February 19
Plan Ahead!
Bucks County Ball
ECONference 2015
7:00 p.m. – 12:00 a.m.
Saturday, March 28
@ Sheraton Bucks County Hotel
Coming in May! @ PARX Casino
All events are at the Chamber unless otherwise indicated. Times and dates are subject to change. Events are scheduled as of January 6. Call the Chamber to confirm.
LBCCC Outlook • February 2015
7
Bucks Business Connect
You are invited to the Monthly Morning
Meeting where you can ...
Inform yourself about developments
within your Chamber
Network while enjoying refreshments,
compliments of our Host & Sponsor
Educate others about yourself and your firm
Thursday, February 12, 2015 • 8:00 – 9:15 a.m.
Networking Event
This program is a great opportunity to meet
dozens of business people from throughout
the area.
We’ll be going around the table and
you’ll be able to tell everyone about your
business!
Host Location
M.E.I. Catering, Inc.
Twining Hall
4900 E. Street Rd.
Trevose, PA 19053
Sponsor
Woods Services 
LBCCC Members – No charge to attend. Prospective Chamber Members are welcome to attend this event one time.
PLEASE REGISTER IN ADVANCE as a count must be given to our host. You can reserve by e-mail to sharkins@lbccc.org,
fax 215-943-7404 or online at www.lbccc.org by 12:00 noon the preceding day. (No phone reservations.)
Host & Sponsor
.E.I. Catering
M.E.I. M
Catering
x Elegant weddings
x Elegant weddings
Corporate events
x Corporatexevents
.E.I. xatering
x catering
Full service catering
Full service
215 364 2130215 364 2130
x Elegant weddings
meicatering.com
x Corporate meicatering.com
events meicatering2@aol.com
meicatering2@aol.com
x Full service
catering
Three
banquets
rooms including
Three
banquets
rooms
including
215 364 2130
Are you looking for dependable, hard-working employees?
meicatering.comTwining Hall
CALL WOODS SERVICES!
Heritage Hall
Twining
Hall
Heritage
Hall
215.750.4077
meicatering2@aol.com
4900
E.
Street
Rd
2425
New
Falls
Rd
4900 E. Street
Rd
2425 New Falls Rd
Three banquets
rooms
including
We have individuals who are eager for work and are
Trevose,
Pa/
19053
Newportville,
Pa.
Trevose, Pa/ 19053
Newportville,
Pa.
M
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fully-supported by our staff to ensure a smooth transition.
wining Hall
E. Street Rd
se, Pa/ 19053
8
Heritage Hall
2425 New Falls Rd
Newportville, Pa.
LBCCC Outlook • February 2015
Woods empowers children and adults with disabilities
or challenges to achieve their highest potential and
independence through innovative and individualized
approaches that promote learning and personal fulfillment.
Business Card Exchange
You are invited to a Great Networking
Opportunity where you can ...
Meet prospective customers and vendors
Network with business colleagues
Distribute your business cards
Enjoy complimentary refreshments provided by
our Host & Sponsor
 Host Location & Sponsor
ShopRite of Fairless Hills
547 S Oxford Valley Rd.
Fairless Hills, PA 19030
Tuesday, February 17, 2015 • 4:30 – 6:30 p.m.
Join us for this exciting and worthwhile
networking
event!
Meet
great
people, make valuable connections,
exchange your business cards and
grow your business as you enjoy the
complimentary food and dynamic
facility thanks to our host and sponsor
ShopRite of Fairless Hills.
LBCCC Members – No charge to attend. Prospective Chamber Members are welcome to attend this event one time.
PLEASE REGISTER IN ADVANCE as a count must be given to our host. You can reserve by e-mail to sripka@lbccc.org,
fax 215-943-7404 or online at www.lbccc.org by 12:00 noon the preceding day. (No phone reservations.)
Host & Sponsor
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Follow“Brown’s
“Brown’sChef’s
Chef’sMarket”
Market”onon
Facebook,
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forspecials
specials& &more!
more!
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LBCCC Outlook • February 2015
9
Your Chamber
The Chamber’s first ever Champions of Commerce: Making a Difference
Where We Work, Live and Learn was held at the Washington Crossing Visitor
Center last December. Nineteen businesses/individuals were nominated in
seven categories. Thank you to not only the presenting sponsor, Lower Bucks
Hospital, but to the numerous other sponsors, nominators, attendees, and
all those involved in making this a wonderful evening of recognizing these
exceptional businesses and individuals!
And the winners are:
Community Service: Kevin Zlock, Zlock & Coverdale, P.C.
Emerging Technologies: Metaphase Technologies Inc.
Entrepreneurial Spirit: James Cain, Vault Brewing Company
Start-Up: BioCare Recovery
Quality of Life: Habitat for Humanity of Bucks County
Workforce Investment: Bucks County Workforce Investment Board (WIB)
Economic Impact: 225 Lincoln Properties LP
Special Recognition Award: Joan McCloskey, Movad, LLC
Thank you to Enform Graphic Productions Inc. for the design of all materials related to this event!
B.O.S.S. Roundtable Group —“BOSStimonials”
“Our B.O.S.S. (Business Owners: Support & Strategies) roundtable is a great place to talk to other small business owners, share
struggles, and frustrations and learn from each other. We are a no judgments group here to help fellow Chamber members. Nothing
speaks to the success of our group better than its members. Please join us at 8:30 a.m. the 3rd Thursday of each month at the Chamber.”
—Dave Dixon, Cost Segregation Services – B.O.S.S. Roundtable Chair
“The B.O.S.S. group has given me invaluable advice for developing a new product for my business. I am so grateful for the feedback
that I received for launching a new vintage postcard line, "Greetings From Susan." I appreciate that each member has a wealth of
knowledge and experience and the group has given me ideas that I would not have thought of on my own.”
—Susan Gittlen, Whispering Woods Gallery
Look for additional “BOSStimonials” in an upcoming issue of Outlook!
10
LBCCC Outlook • February 2015
Business Briefs
Old Devices Can Compromise Security
As a responsible business owner, you know that using the
latest technology and running updated software is a key
component to your company's network security. However,
your employees may not value the latest tech like you do,
which could result in a major data breach, despite your best
efforts to keep your company current.
Having your organization's data compromised due to staff
using older technology is one of the many security risks
associated with BYOD (bring your own device). This isn't to
say that BYOD isn't worth doing. There are many benefits that
come with BYOD, like increased mobility, team collaboration,
and employee satisfaction. In order to take advantage of
these benefits, you must first make sure you're covering all of
your BYOD risks--like employees using older tech.
Why would an employee put your business at risk by clinging
to their old technology? For many workers, it's not that they
intentionally want to put your data at risk, but rather, they
may simply not be aware that their favorite old-school device
is a problem. Or worse, they may not care about your
company's BYOD security measures, especially if it means
having to upgrade their device.
Take, for example, an employee who loves using their
outdated Windows XP laptop. Sure, they got the memo about
the importance of upgrading from Windows XP because
Microsoft no longer supports it and it's now a major security
risk, but for some reason, they haven't yet upgraded and
they continue to bring their crusty laptop into the office and
use it to access your company's files. As far as the security
of your business is concerned, this flagrant disregard for
network security is no different than leaving the front door to
your office unlocked at night--an offense that would result in a
disciplinary action against any guilty employee.
Perhaps one reason why an employee doesn't feel pressure to
upgrade their BYOD tech is because it's so easy for them to
get away with using their older equipment. They may continue
to use the same outdated laptop they've used since the first
day you hired them, and they may write off your warnings as
bogus because, "My laptop hasn't caused any problems yet,
so I don't see why it will cause any problems in the future."
This excuse simply doesn't fly for technology because using
outdated technology becomes riskier to use as time goes on.
This is due to hackers finding more vulnerabilities with older
equipment, especially when the technology is unsupported by
the manufacturer--like Windows XP's current situation.
If sending out a memo with a list of devices your company's
network doesn't support isn't cutting it, then you can take
measures into your own hands using your network's mobile
device manager (MDM). Utilizing an MDM for your business
will allow you to control features on BYOD devices like:
• Disable a device's camera.
• Restrict a device to only connect to specific WiFi
networks.
• Control information that's sent to the device's clipboard.
• Setup password complexity policies.
• Prevent particular files from being edited or printed from
a device.
• Restrict a device entirely from accessing the network.
Using a solution like MDM, a clueless employee will bring
in their old device, try accessing your network with it, only
to have their device be automatically denied. When they
come to you complaining about their trusty device is not
working, that's the perfect time to educate them on the perils
of using an outdated device to access company files--as
well as to suggest the need for them to upgrade their tech.
A conversation like this will actually be doing them a favor
because it will motivate them to upgrade their personal tech,
which will help to better secure their own personal data.
In many areas of life, it pays to be frugal and get the most
use possible out of major purchases. However, there's a big
difference between driving a 20-year old car and using a
laptop that's just as old. When it comes to technology, it's
important for your company's data security that you're not
using outdated tech. You will also want to make sure that all
of your network's access points are being properly managed
and monitored.
Article by: Michael Einbinder-Schatz, Jobecca Technology Group
E-mail: eschatz@jobecca.com
Making the Most of Your
Chamber Membership
Begin the New Year with a new focus on your business.
Use the New Year to take a look at your business plan and determine what is and is not working for your company.
If you do not have a business plan – it is never too late to create one.
LBCCC Outlook • February 2015
11
Focus Now
Financial Institutions, Law Firms, Insurance Services, Bankruptcy Firms and Collection Agencies
The First National Bank & Trust Co. of Newtown
At The First National Bank, we encourage our local communities
to shop local and that applies to your banking too. Are you
banking with a local, community bank? Come to The First.
No bank is more committed to local ownership, operation and
investment. As Bucks County's oldest bank, we've never closed a
branch and offer unrivalled stability so you can count on us for all
your business needs. We have twelve branches in Bucks County;
find yours at www.fnbn.com or give us a call at 215.860.9100.
Bank local — and put your money to work right here at home.
First Federal of Bucks County
Attention Business Owners
MERCHANT SERVICES FROM
First Federal of Bucks County offers a wide array of small
business products and services, including FREE Business Checking,
Remote Deposit Capture, and Business Internet Banking! In
addition, we offer a superior commercial lending team with many
years experience - ready to assist with any of your lending needs.
Our branches include Bristol, Langhorne, Bensalem, Levittown,
Southampton, Wrightstown, New Hope, Newtown,Yardley and Lower
Makefield. We invite you to stop into any branch and let us show you
how we are doing more for you. Visit www.firstfedbucks.com or call
215-788-3344 for more information.
215.579.3400 • www.fnbn.com
Ask us for a FREE analysis of
your current merchant processor.
“I cannot imagine anyone
getting better service
from an institution.”
- Liz Conner
Owner & Teacher
Prancing Peacock Yoga Studio
Yardley, PA
Business and personal customer
Bring your banking to us.
Call 215-874-5415 or visit First Federal of
Bucks County today. Mention Liz Conner
to receive a special offer!
NMLS:662329
215-874-5415
www.firstfedbucks.com
Each month, this section of Outlook highlights specific businesses. Each member firm that advertises has the opportunity to
write an advertorial containing a description of their company services.
12
LBCCC Outlook • February 2015
Focus Now
Financial Institutions, Law Firms, Insurance Services, Bankruptcy Firms and Collection Agencies
Gross Financial Services
I have three (3) missions:
My investment mission is to "Help my clients earn
more interest
on their money and pay less to the IRS."
My Insurance mission is to "Help my clients with the proper
insurance program that includes Life Insurance, Disability Income
Insurance, Long Term Care/Home Care Insurance, and
Employee Benefits."
My Financial mission is to "Help my clients by incorporating
strategies to prepare for college education for their children and
for their own future retirement needs."
Most closely held businesses hire a firm to file their taxes, and that’s what they get.
Most closely held businesses hire a firm to file
their
taxes,us
and
what they
get.
Others
engage
to that’s
incorporate
innovative
ideas and money-saving, wealth-building
Others engage us to incorporate innovative
strategies into their business planning.
ideas and money-saving, wealth-building
strategies
their business
planning.
Experience
theinto
difference
a true tax
advocate
can make for your business.
Experience the difference a true tax advocate
can make for your business.
Drucker & Scaccetti
Tax As&
A Business
Strategy
Drucker
Scaccetti
®
A Business Strategy®
(267)
765-0232Tax
• As
www.taxwarriors.com
(267) 765-0232 • www.taxwarriors.com
Drucker & Scaccetti
We are a sophisticated, results-oriented
accounting firm. For more than 25
years, we’ve helped clients and their
families by viewing Tax As A Business
Strategy® to sustain and grow their
business and wealth. LBCCC business
owners can benefit from our deep
knowledge of the tax code coupled
with legal and financial planning expertise. Contact Michael
Donahue, CPA, MT, CFP, at (267) 765-0232 for a free
consultation.
Please check out my new website: www.jerrygrossfinancial.com
Temporary or long-term, Express has skilled
workers ready to fit your business needs.
Contact us and see how Express can help.
(215) 322-8700
4614 Street Rd
Trevose, Pa 19058
Positions include:
• Administrative
• Customer Service (CSR)
• Data Entry
• General Labor
Express Employment Professionals
Staffing Solutions for Your Business
Express Employment Professionals provides expertise in
evaluation hire, temporary staffing, professional search, and
human resources and works across a wide variety of industries.
Whether you’re looking for your next full time employee or
temporary help, Express has the solution for you. For more
information, visit ExpressPros.com.
ExpressPros.com
LBCCC Outlook • February 2015
13
Focus Now
Financial Institutions, Law Firms, Insurance Services, Bankruptcy Firms and Collection Agencies
When you need an
investment professional
on your side, call us.
loangevity
Short-term capital for your
long-term goals
National Penn sees you not just as a customer, but as
a partner. Your relationship with us means receiving
Stocks | Bonds | Mutual Funds | Insurance | Annuities
CDs | Money Market Funds | Financial Planning
Retirement Plans | UITs | Managed Accounts
Estate Planning | Corporate Executive Services
Timothy P. Gormley, CFP®
Senior Vice President/Investments
Paul M. Furlong
Senior Vice President/Investments
Kathleen M. Zelenka
Financial Advisor
(215) 504-1600 | (800) 223-7653
1020 Stony Hill Road, Suite 100 | Yardley, Pennsylvania 19067
the best lending solutions to evolve your small
business — like our Small Business Relationship Line
of Credit. Think of it as short-term capital for your
long-term goals.
Stifel, Nicolaus & Company, Incorporated
Member SIPC & NYSE | www.stifel.com
Bensalem • Bristol • Feasterville • Langhorne • Newtown
The Gormley Furlong Group @ Stifel
Kathy Zelenka is a Financial
Advisor with the Gormley
Furlong Group at Stifel in their
Yardley office.
1.800.822.3321
nationalpenn.com
@nationalpenn
Equal Opportunity Lender
Together with her team, she
specializes in all areas of
investing including, Planning,
Wealth Management, Estates, Retirement Rollovers and Income,
Insurance and Trust Services, Traditional & Roth IRAs.
The team’s programs are designed to help grow and conserve
wealth. Please see our ad and call or stop by.
You can help promote LBCCC!
Do you have a web site?
If so, do you have a link to the Chamber’s home page on your site?
You can help promote the Chamber simply by adding www.lbccc.org to your site!
14
LBCCC Outlook • February 2015
Q&A with Peter Adamo,
Lower Bucks Hospital
TELL US A LITTLE ABOUT YOURSELF.
I was born in New York and moved to South Jersey when I was six years
old. I studied engineering at Rutgers University and got my start in health
care five years after having graduated from college. I have always been the
guy on the payroll who was willing to take the odd job in the new territory,
so I have moved all over this big country and have seen quite a few ways
to run hospitals. Along the way, I completed a Masters Degree in Business
Administration at the University of Texas at El Paso.
HOW WERE YOU ABLE TO GET THE FINANCES BACK IN-LINE AT LOWER BUCKS
HOSPITAL?
We simply went back to the basics. We overlaid our national vendor rates,
we renegotiated disadvantageous contracts, and we brought all third-party
services in-house. We also stopped doing things we had no business doing,
while reducing the negative publicity that used to plague the hospital.
Additionally, we revamped our documentation and billing procedures so that
our collections activity had the greatest chance of success. What you have to
keep in mind is that a hospital – and perhaps all other businesses – are only as
good as their ability to collect the money for the services they provide. You can
have the best outcomes, the happiest customers, and the fanciest marketing
programs, but if you can’t get paid fairly you’re not going to stay open.
Most importantly, we became a real-time organization. Instead of collecting
data that is analyzed months after a patient has left the building, we moved
our efforts upstream to manage each patient’s needs, hour-by-hour. What
this has done is completely turned around our patient satisfaction scores,
improved our quality data, reduced risk, and made everyone feel empowered
to effect change.
I UNDERSTAND YOU OVERSEE TWO HOSPITALS, HOW DO YOU DO IT?
If I had to oversee the turnaround of both hospitals simultaneously, it would
have been next to impossible. But Lower Bucks was purchased almost a
year after Roxborough Memorial, so in some ways the LBH turnaround took
advantage of some of the work we had already done in Philadelphia. Just as
importantly, I don’t do it by myself; we have a team of experts at the corporate
level who have done this exact thing twenty-nine times, and counting.
Interestingly, when an organization experiences financial difficulties, the
least committed leave first, which leaves you with the most devoted staff. I
refer to them as the “die-hards”. These folks are the most dedicated people
in the field and because they’ve tried all of the conventional approaches to
“righting the ship”, they respond enthusiastically when we bring them some
new ways of looking at things. I wouldn’t trade working with such people for a
job in a hospital where the finances have always been strong. People in these
organizations usually don’t know how good they have it and petty matters
can sometimes rule the day. It’s good to have a constant reminder of the
importance of our work and how easily it can be jeopardized with a few bad
decisions.
Also remember that we run “community hospitals”. This means I’m not
attempting to find the cure to cancer or perform something that is so rare that
patients will need to fly in from thousands of miles away. We keep our game
plan simple to ensure reliability in our processes (there’s the engineer in me)
so we can be the best at what we do. At the same time we build relationships
with tertiary hospitals for the less called-upon services that a community
hospital has no reason to perform. We’re fortunate, Philadelphia is one of the
most sophisticated medical markets in America and for the things we don’t do
at Lower Bucks Hospital, we have a friend or two at one of the nearby medical
centers.
WHAT MOTIVATES YOU?
I wasn’t born knowing that I should be in this field. As a matter of fact, I was
scared to death of doctors and nurses as a kid. Quite frankly, I still stand in awe
of what they do. But after having realized how many people depend upon me
and my decision making, along with the importance of the work we do, I have
grown into the role. I’ve learned that it’s not about me, but instead it’s about
making sure that the people who are on the front lines have what they need
to care for their neighbors, friends, and family during the most challenging
moments of their lives. So I guess it’s how people trust and depend on me
that provides my inspiration.
WHAT WOULD YOU SAY IS YOUR LEADERSHIP STYLE?
In ordinary terms, I’m direct, data driven, accessible, open to new ideas, not
afraid to do what I believe is right – even if it’s not the popular thing to do, and
finally, I laugh, a lot! If there was one thing I believe leaders should do, it’s to
help people feel proud of themselves.
WHAT DO YOU SEE IN THE NEAR FUTURE FOR LOWER BUCKS HOSPITAL?
Later this year we will be celebrating our 60th Anniversary and we plan to host
a few events that will allow the general public to see first-hand how we have
improved the hospital. The work of modernizing our building and equipment
will probably never end.
I know that we will remain focused on our clinical outcomes, customer
satisfaction, and operating costs. We plan to invest heavily in our people so
they have the skills to safely deliver the emerging technologies. We plan to
install a state-of-the-art electronic medical record which will provide numerous
benefits to our patients, our doctors, and our payers. And, we plan to work with
local hospitals to create a collaborative environment among providers. We
all need to realize that the enemy in health care is not the hospital down the
street, but instead the disease and suffering that needs to be addressed with
limited dollars to accomplish this noble task.
WHAT ARE YOU MOST PROUD OF?
I’m proud of how hard the staff, doctors, and friends of the hospital have
fought not only to keep their two hospitals open, but to find a way to make
them flourish. The truth is that the financial turnaround was the easy part.
The hard part for me occurs when someone who hasn’t been in the hospital
recently talks about something that didn’t go well years ago. Fortunately, it
occurs less and less frequently as time passes.
Besides the monumental project of introducing a family practice residency
program and becoming a primary stroke center in just one year, I’m most
proud of how we have paid homage to the founders of our hospital by
investing time and money into our community. For profit entities are
sometimes criticized for not being good corporate citizens. For a hospital that
pays nearly a million dollars a year in taxes, doesn’t do fundraising drives
asking its neighbors for money, and doesn’t rely on grant dollars – which, by
the way, are primarily funded by tax dollars - Lower Bucks Hospital continues
to treat all-comers AND is a major contributor to the Chamber of Commerce,
the Bucks County Community College, the local school districts, the American
Heart Association, Bristol Borough and Bristol Township, the Bucks County
Health Improvement Partnership, the local homeless shelter, and many more
organizations that are doing great things in our community. n
www.lowerbuckshosp.com
LBCCC Outlook • February 2015
15
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