TRN Georgia 0913 - Today`s Restaurant News
Transcription
TRN Georgia 0913 - Today`s Restaurant News
GEORGIA EDITION GEORGIA’S FOODSERVICE INDUSTRY NEWSPAPER ◆ $3 WWW.TRNUSA.COM VOLUME 4 NUMBER 9 ◆ SEPTEMBER 2013 Today’s Special: Burger 21 opens for business in Georgia and North Carolina pansion over the next few years, aiming to develop 15-20 units in Atlanta and an additional 10 in Charlotte through franchise opportunities.” ◆ “The expansion into two new states marks a major milestone for Burger 21…” Appetizers: — Mark Johnston Atlanta Braves team up with Goldberg Bagels 9 Under the toque with chef Drew Belline 10 Entrées: Advertisers Directory . . . . . . . 4 Calendar Events. . . . . . . . . . . . . . . 9 Classified Ads . . . . . . . . . . . . . . . . . 10 New Openings . . . . . . . . . . . . . . . . . 5 Under the Toque . . . . . . . . . . . . . . 4 What’s Going On . . . . . . . . . . . . . . 3 Dessert: COMING IN OCTOBER: Tampa, FL – Burger 21®, a new burger franchise, founded by the owners of The Melting Pot® Restaurants, Inc., announced it has expanded the brand to Georgia and North Carolina with the opening of its first Metro Atlanta restaurant followed by a new location in Charlotte, N.C. These openings mark the concept’s eighth and ninth open restaurants in addition to its 16 franchised locations in de- velopment along the East Coast. “The expansion into two new states marks a major milestone for Burger 21 as we strive to introduce the Atlanta and Charlotte markets to our diverse menu of crafted burgers and handdipped shakes,” said Mark Johnston, Burger 21 president and chief concept officer of Front Burner Brands, management company for Burger 21. “We see these cities as key markets for ex- The new Metro Atlanta restaurant is located at 3385 Woodward Crossing Blvd., Suite 350, in Buford and is owned and operated by husband-and-wife team Corley and Meg Steward who plan to open a second location in the North Alpharetta area in 2014. The Charlotte location is located in Ballantyne Village at 14825 Ballantyne Village Way. In addition to offering guests a variety of burgers like the Tex-Mex Haystack, Spicy Thai Shrimp, Black Bean and Chicken Marsala, both locations will have craft beer and wine by the glass. Since launching its aggressive growth plan in fall 2011, Burger 21 has signed franchise agreements with 11 different entities in eight states to develop a total of 21 franchised units in cities along the East Coast from New York to Florida. With eight locations open in Tampa Bay and Orlando, Fl., Voorhees, N.J., and Atlanta, Ga., and 16 in development in six states, Burger 21 is a “beyond the betSee ATLANTA EXPO page 9 FURNITURE & DESIGN ISSUE East Coast Wings going to fly to Georgia 561.620.8888 PAID WEST PALM BEACH,FL PERMIT NO. 4595 PRSRT STD US POSTAGE RESERVE SPACE NOW: Continuing with an aggressive plan to spread wings outside of their North Carolina-hub, East Coast Wings & Grill is bringing their 75 flavors of award-winning buffalo-style wings to Georgia. The new location is a result of a franchise development agreement that was signed with franchise group, Rulian Restaurant Group to open multiple stores across the northern area of Atlanta and surrounding markets. East Coast Wings & Grill signed a lease agreement to join the Marketplace at Millcreek located on Mall of Georgia Blvd in Buford, GA and is projected to open December 2013. The Buford location is the first of five restaurants that are a part of the multi-unit deal to develop this area. “As expected, 2013 has been a big year for East Coast Wings,” said Sam Ballas, CEO of East Coast Wings & Grill. “Following a successful expansion out of North Carolina, the development of our quick-service prototype, and continued sales growth, we are excited to bring our flavorful, freshly prepared food to Georgia families.” The company successfully opened its first location outside of North Carolina earlier this year in Pleasanton, TX. “Moving forward with a dedicated focus on strategic market development, we are confident the Atlanta area will be yet another successful market for us,” Ballas added. “As we are establishing roots in Buford, we look forward to enhancing our franchise network.” Proving success in any economic climate with 38 consecutive quarters of same-store sales increases, East Coast Wings & Grill is far different from the norm in the chicken wing segment. By focusing on great-tasting, freshly prepared food for families, East Coast Wings See WINGS page 11 2 SEPTEMBER 2013 GEORGIA What’s Going On Important new products, corporate news and industry events. The Taste of Atlanta will be held this Advance Restaurant Finance has named Laurie Ford as Senior Loan Officer. year from October 25 - 27. It is the city’s A leader in Restaurant Financing, has promoted Laurie Ford. Ms. Ford will be repremier food festival that attracts food sponsible for banking relationships with merchants in Georgia as lovers from throughout well as across the country. “Laurie’s experience in the restaurant inAtlanta, the Southeast and dustry combined with her in-depth training and specialty in obtainbeyond to enjoy tastes from ing bank loans for restaurants will strengthen ARF’s position as the more than 80 of the city’s faIndustry Leader. Ms. Ford is a proud member of the Georgia vorite restaurants. Sample Restaurant Association and brings over 20 years of dishes, sip robust wines, experience in the restaurant industry to ARF. craft beers, and innovative Advance Restaurant Finance, LLC (A.R.F.) is a cocktails. There will be California licensed lender that sources short-term demos from local celebrity loans and lines of credit for restaurant and retail merchefs and interactive sponchants in all 50 states. A.R.F. is able to secure lending sor experiences and familywhere most banks stop, giving merchants the ability friendly entertainment, all Laurie Ford to maintain control of their business and meet their while uncovering the dining financial goals. Merchants may qualify for amounts up to treasures the city has to offer. For all in$1,000,000 at the most competitive rates with fixed terms up to 18 formation visit www.tasteofatlanta or months. Laurie can be reached at 678.618.5216. call 404.875.4434. ◆◆◆◆ Marc Greenberg was just introduced as General Manager at Sonesta ES Suites Atlanta. His leadership will help to guide the hotel through the ongoing repositioning process and oversee the hotel's reintroduction into the local market. With more than 20 years of experience in hospitality, most recently as an area general manager for A.G. Hospitality overseeing Towneplace Suites and Candlewood Suites. Marc's background also includes management roles with Residence Inn, Homewood Su i t e s a n d t h e Hawthorn Suites in Atlanta. ◆◆◆◆ Stevi B’s Pizza, Atlanta, an industry national premium pizza buffet restaurant has named Warren Buffet as the new brand spokesperson. “We are very excited to announce Warren Buffet as our new brand spokesperson. In today’s economy, we know con- sumers are looking for a great value when they dine out with their family and Stevi B’s Pizza is the perfect place offering a great family experience at a tremendous value.” said Matthew Loney, president and CEO of Atlanta-based Stevi B’s Pizza. Stevi B’s Pizza buffet restaurant franchise, was founded in 1996 in Atlanta and is currently owned by Argonne Capital, an Atlanta private equity firm focused on growing restau- rant and retail companies into category leaders. ◆◆◆◆ Andrews Entertainment District has added Stillhouse to its impressive hospitality destination at 56 East Andrews Drive in Buckhead. Using all of the moonshines available in Georgia, Stillhouse derives its name from its in-house cocktail program where moonshine is employed as the base ingredient to create classic cocktails. The carefully crafted cocktail menu is complemented by the burger experience with locally sourced ingredients and inspired toppings. At Stillhouse, the moonshine cocktail program is served in a variety of ways to enjoy the distilled sensation. Using six charred oak barrels prominently featured on the back bar, the month aged spirits are second to none. Served straight or in a cocktail, the moonshine infusions combine regional ingredients such as Vidalia onions, Georgia peaches, watermelon, mint and more so flavors are balanced and shine. Guests may also choose to See WHAT’S GOING ON page 6 — Peggy Hajosy Enterprises, LLC DBA — Billy Vick Restaurant Equipment 7000 ! foot square use Wareho NEW & USED EQUIPMENT Specializing in On-Site Auctions Around Georgia Over 100 Auctions the Last 2 Years Online Store • Open for retail daily 9am-5pm 1232 Logan Circle NW • Atlanta, GA 404-367- 0032 Fax: 404-367-0053 peggyhajosyenterprises.com Auction Company License # AU-C002897 7 TODAY’S RESTAURANT ◆ WWW.TRNUSA.COM 3 Appell Pie Buy this car! again told him to have patience. After the third ad ran he called and told me that people were coming in with the ad cut out and on a clipboard. It sometimes takes that long. ◆ Look at advertising as a Mutual Fund. Buy it in January and see how you did in December. Most of our advertisers have been with us for a long time. One advertiser ran the same black and white and in my opinion bland ad for many years, refused to change it. I got a call from him one day and he told me “never call me about that ad again!”.... Just run it! I just got a 200K sale from it. I loved it. Please understand that when you open a business your advertising budget is as important as you building costs, your food costs even your rent. Don’t advertise and your rent will never be paid. Look at advertising as a Mutual Fund. Buy it in January and see how you did in December. I assure you if you have the right message the results will be as you expected. When you thought about opening your business you learned about the most important components of a successful business. The first three were location, location, and location. The next three should have been Advertise, Advertise and Advertise. Index of Advertisers A Step Ahead Media .............................................9 Georgia Power ......................................................12 Advanced Restaurant Finance..........................2 Georgia Restaurant Consulting Group............. 8 Atlanta Foodservice Expo ..................................11 Menu Cover Man........................................................3 Atlanta Merchants Alliance................................9 Restaurant City..........................................................5 Billy Vick Restaurant Equipment......................2 Restaurant Depot......................................................6 Culinary Software Services .............................. 9 Thunderbird ............................................................7 Florida Foodservice Expo..................................10 We Sell Restaurants..............................................3 FoodserviceResource.com................................10 P.O. Box 273264, Boca Raton, FL 33427-3264 (561) 620-8888 ◆ Fax (561) 620-8821 howard@trnusa.com ◆ www.trnusa.com Today’s Restaurant is published monthly by Today’s Restaurant News. This issue’s contents, in full or part may not be reproduced without permission. Not responsible for advertisers claims or statements. PUBLISHER ............................... Howard Appell CO-PUBLISHER ............................... Evan David ASSOCIATE EDITOR ........................ Wesley Paul CONTRIBUTING EDITORS ................ Joe Dunbar CIRCULATION MANAGER ............... Eric Spencer ADVERTISING MANAGER ...... Howard McKinney ART DIRECTOR .................................Jim Pollard SALES MANAGERS .................... Terri McKinney ............................................ William Lagusker GEORGIA SALES MANAGER ................. Carl Muth Advertise in Today’s Restaurant! Contact Carl Muth at 404.545.5456 or email carl@trnusa.com Check out Today’s Restaurant online… www.trnusa.com WWW.TRNUSA.COM ◆ TODAY’S RESTAURANT GEORGIA Last month this column was about Branding and I said that Branding was a result of Advertising. Lots of results can be attributed to Advertising if it is given the opportunity to work properly. A Facebook friend posted a great paragraph titled: Advertising Does Pay! Here it is. A man wakes up in the morning, after sleeping in an advertised bed, in advertised sheets. He will bathe in an advertised tub; wash with advertised soap and have a breakfast of advertised juice, cereal and toast. Toast his toast in an advertised toaster, he will then put on advertised clothing, and glance at his advertised watch. He will drive to work in an advertised car, sit on an advertised desk, drink an advertised coffee and write with an advertised pen. Yet, this man hesitates to advertise, saying that advertising does not pay. Finally, when his un-advertised business goes under, he will advertise it for sale. I know people like this. I come in contact with them all the time. It drives me nuts. Even when they finally do advertise, they are not realistic when judging the results. The word Advertising should have a synonym in the Dictionary and it should be Repeat. Let me explain. I sell advertising it’s what allows us to send you this newspaper for free all year. The purpose of any advertising is to increase sales over time, yet there are those who think that one ad will make their phone ring off the hook. I will tell you now it won’t. I remember one client who contracted with me for a six month run. After the first ad ran he called me and complained that he had gotten no calls. I told him to have patience. After the second month he called again with the same remarks. I ◆ Today’s Restaurant Publisher SEPTEMBER 2013 Howard Appell 4 SEPTEMBER 2013 GEORGIA New Openings New business opportunities in the Georgia foodservice industry. Now Open ◆ OLI+VE - AN OLIVE OIL AND BASLAMIC VINEGAR SPECIALTY SHOP, 4300 Paces Ferry Rd SE Ste 227, Atlanta ◆ BURGER 21 3385 Woodward Crossing Blvd Ste 350, Buford ◆ CORNER BURGER SHOP 5075 Post Rd Ste 403-404, Cumming ◆ CHINA KING, 3201 Tucker Norcross Rd, Tucker ◆ UNION HILL KITCHEN, 5336 Peachtree Red, Chamblee ◆ CHEESEBURGER BOBBY'S 2295 Towne Lake Parkway, Woodstock ◆ FOLK ART RESTAURANT AND DRINKS 465 North Highland Ave NE, Atlanta ◆ LEOPOLDO’S ITALIAN PIZZA RESTAURANT 102 Adamson Square, Carrollton ◆ ZOES KITCHEN, 145 Alps Road, Athens ◆ ROCK N TACO - TAQUERIA & BAR, 3247 Roswell Rd NE, Atlanta ◆ VILLAGIO ITALIAN, 1355 Clairmont Rd, Decatur ◆ PATRIOT SHARMA CAFE, 526 Northside Dr NW, Atlanta ◆ LAS PALMERAS, 3384 Shallowford Rd NE, Chamblee ◆ COFFEE CAFE, 682 Boulevard NE, Atlanta ◆ WHICH WICH, 504 Circle Gate Ste 1725, Peachtree City ◆ GIOVANNI DE PALMA'S GELATERIA & LIMONCELLO BAR 1119 Hemphill Ave NW, Atlanta ◆ SMOKE BELLY (Tin Lizzy's new concept), 3639 Piedmont Rd, Atlanta ◆ BOSTON FISH SUPREME 5022 Roosevelt Hwy, Union City ◆ DELICIA CAFE - LATIN FOOD 3455 Peachtree Industrial Blvd, Duluth ◆ WAVY, 1480 Beaver Ruin Rd Ste A, Norcross ◆ THE ROTISSERIE SHOP 2615 George Busbee Pkwy NW Ste 26, Kennesaw ◆ NOODLE, 678 10th St NW, Atlanta ◆ TAVERN '45 - a part of Brunswicks new upscale bowling, rest & ent ctr, 6345 Spalding Drive, Norcross ◆ BOJANGLES', 6000 N. Terminal Pkwy, Atlanta ◆ KRYPTONITE - DANCE DRINK & DINE 585 Franklin Rd SE Ste 225, Marietta ◆ BLU CANTINA, 257 Peters St, Atlanta ◆ JET'S PIZZA 1064 Old Peachtree Rd NW, Lawrenceville ◆ EMPIRE STATE PIZZA & GROWLERS 5000 Winters Chapel Rd, Dunwoody ◆ HOVAN MEDITERRANEAN GOURMET 2148 Johnson Ferry Rd NE, Atlanta ◆ PANDORA'S LOUNGE, 2623 Deans Bridge Rd, Augusta ◆ BAXTER'S - a Sports Bar & Billards Place, 477 Rome St, Carrollton ◆ GENGHIS GRILL -- The Build Your Own Stir Fry, 250 Robert C. Daniels Jr Pkwy, Augusta ◆ CAFFE GIO, 1099 Hemphill Ave, Atlanta ◆ THE SUN DIAL RESTAURANT BAR & VIEW (REOPENED) 210 Peachtree St NW, Atlanta ◆ BANANAS - SMOOTHIES AND FROZEN YOGURT 5990 Sugarloaf Parkway, Lawrenceville ◆ GREEN LEAF’S 5900 Sugarloaf Parkway Space FC1, Lawrenceville ◆ SOUTH PHILLY'S STEAKS & SUBS 5990 Sugarloaf Parkway, Lawrenceville ◆ VILLA ITALIAN KITCHEN- SOUTH PHILLY STEAKS & FRIES-THE MARKET, 5900 Sugarloaf Parkway Spaces FC1 - FC3, Lawrenceville ◆ HIBACHI-SAN JAPANESE GRILL 5990 Sugarloaf Parkway, Lawrenceville ◆ GLADYS KNIGHT'S SIGNATURE CHICKEN & WAFFLES 529 Peachtree Street NE, Atlanta ◆ CHUTNEY'S INDIAN CUISINE, 77 12TH St, Atlanta ◆ JOE'S BAR & CLUB, 3345 Lenox Rd NE, Atlanta ◆ BISHOP’S COFFEE & TEA - MORNINGSIDE 1540 Monroe Dr Ste B, Atlanta ◆ GRANDMA'S NY PIZZERIA, 2855 Lawrenceville Suwanee Rd Ste 370, Suwanee ◆ JOSE'S MEXICAN GRILL 3055 North Point Pkwy, Alpharetta ◆ CLUB 720, 904 Martin King JR Dr NW, Atlanta ◆ GROUCHO'S DELI 1200 Brampton Ave Ste B-2, Statesboro ◆ 1910 PUBLIC HOUSE, 107 Main St NW, Lilburn ◆ HURRICANE GRILL (1st in GA/based in FL), 9700 Medlock Bridge Rd Ste 112, Johns Creek ◆ SAMS BBQ ONE (2nd location), 3600 Dallas Highway SW, Marietta ◆ DELIGHTFUL EATZ RESTAURANT BAR & GRILL 421 Edgewood Ave SE, Atlanta ◆ BURGERFI, 77 12th Street, Atlanta ◆ FLOYD WINGS, 5345 Floyd Rd Ste 118, Mableton ◆ CAFE APPLE, 30 Ivan Allen Jr. Blvd NW, Atlanta ◆ GLADYS KNIGHT’S SIGNATURE CHICKEN & WAFFLES 3752 Cascade Rd Ste 100, Atlanta ◆ GRINDHOUSE KILLER BURGERS 1553 S. Lumpkin Street, Athens ◆ ERICA GOURMET KITCHEN 1121 Grayson Hwy Ste 705, Lawrenceville ◆ THAI MANGO, 5739 Wendy Bagwell Pkwy, Hiram ◆ AFFORDABLE CAFE, 1611 US Hwy 78, Tallapoosa ◆ TIN LIZZY’S, 3333 Buford Dr Ste VA05, Buford ◆ SUNDAY GRAVY (IN PARTNERSHIP WITH CRAFT HIGH ROAD ICE CREAM), 209 Edgewood Ave SE, Atlanta ◆ NOCA EATERY, 1120 Canton Street, Roswell ◆ ERBERT & GERBERT'S SANDWICH SHOP 660 Whittlesey Rd, Columbus ◆ COSMOPOLITAN RESTAURANT 2475 Delk Rd SE, Marietta ◆ CATCH 22 GASTROPUB 1021 Parkway Blvd Ste 117, Athens ◆ STILLHOUSE - A MOONSHINE GASTROPUB 56 East Andrews Dr NW, Atlanta ◆ BOARDWALK FRESH BURGERS AND FRIES 6000 North Terminal Parkway, Atlanta ◆ PF CHANG'S CHINA BISTRO, 6000 North Terminal Parkway / Concourse A, Atlanta ◆ WHISPERS JAMAICAN AND AMERICAN CUISINE 505 South Lee Street, Kingsland Under Construction ◆ RED MOOSE, 112 Gross St, Kingsland ◆ EAST COAST WINGS AND GRILL 1600 Mall Of Georgia Blvd, Buford, Dec - 2013 ◆ CHEESECAKE FACTORY 3333 Buford Blvd, Buford, Dec - 2013 ◆ THE IMPERIAL BAR - OAKHURST 726 West College Avenue, Decatur, Oct - 2013 ◆ CHARLEYS PHILLY STEAKS 915 Ridgewalk Pkwy, Woodstock ◆ VILLA PIZZA, 915 Ridgewalk Pkwy, Woodstock ◆ BETTER HALF, 349 14th St NW, Atlanta, Oct - Nov 2013 ◆ SOBBAN - A KOREAN SOUTHERN DINER 1778 Clairmont Rd, Decatur ◆ ERBERT & GERBERT'S SANDWICH SHOP Billings Crossing Way, Columbus, Nov - Dec 2013 ◆ MELLOW MUSHROOM 28 South Wall Street, Cartersville ◆ MELLOW MUSHROOM, 6121 Cedarcrest Rd. NW, Acworth ◆ TAQUITO EXPRESS, 5018 Peachtree Blvd, Atlanta ◆ ANNA’S BBQ, 1976 Hosea L Williams Dr NE, Atlanta ◆ BLUE SEAS RESTAURANT 880 Martin Luther King Jr Dr S, Atlanta ◆ HAMDEEZEE BBQ 2748 Martin Luther King Jr Blvd, Atlanta ◆ BREAKFAST COUNTER, 172 Main St, Milner ◆ GLORIA SOUTHERN, 10159 Tara Blvd, Jonesboro ◆ TRINA’S SOUL KITCHEN 4426 Floyd Rd SW Ste 100, Mableton ◆ SUSHI MORI, 12040 Etris Rd Ste D150, Roswell, Nov 13 ◆ TAQUERIA LA AVELITA 739 Franklin Rd SE Ste C, Marietta ◆ SHELDON’S CAFE & GRILL 7245 Rockbridge Rd, Lithonia ◆ CASA DEL SOL MEXICAN GRILL 2340 Atlanta Hwy, Cumming ◆ HINES SIGNATURE BBQ, 3275 Snapfinger Rd, Lithonia ◆ FIREFLY RESTAURANT & BAR (REOPENING) 3070 Winward Parkway, Alpharetta ◆ BEER GROWLER NATION, 1874 Piedmont Ave, Atlanta ◆ FLIP BURGER BOUTIQUE, 644 N Highland Ave, Atlanta ◆ SHONEY'S ON THE GO, 5990 Sugarloaf Parkway, Lawrenceville, Nov - Dec 2013 ◆ SUITE FOOD LOUNGE, 375 Luckie St, Atlanta ◆ VENICE BISTRO, 4800 Briarcliff Rd NE, Atlanta ◆ WING STATION 1740 Indian Trail Lilburn Rd 100, Norcross ◆ MARISQUERIA MI LINDO 1555 Pleasant Hill Rd Ste 202, Duluth ◆ LAS ISLITA’S STEAK 5935 S Norcross Tucker Rd Ste 13, Norcross ◆ ISLAND BLEND JERK 2821 Chastain Meadows Ste 230, Marietta ◆ QUICK BITE, 7245 Rockbridge Rd Ste 1600, Lithonia ◆ FANTASY EVENT HALL 1760 Old Norcross Rd Ste Z, Lawrenceville ◆ CHIPOTLE MEXICAN GRILL 1821 East Victory Drive, Savannah ◆ ZOES KITCHEN, 1821 East Victory Drive, Savannah ◆ SHAKE SHACK, 3035 Peachtree, Atlanta, Mar-Apr ’14 ◆ KRISPY KREME DOUGHNUT FACTORY 10781 Alpharetta Hwy, Roswell ◆ STAPLEHOUSE, 541 Edgewood Ave, Atlanta ◆ JERSEYS SPORTS BAR & GRILL 2550 Sandy Plains Rd, Marietta ◆ MARCO'S PIZZA, 5270 Peachtree Pkwy Ste 106, Peachtree Corners ◆ MARCO'S PIZZA, 12030 Etris Road Ste C-100, Roswell ◆ MARCO'S PIZZA, 4045 Five Forks Trickum Ste B3, Lilburn ◆ ROSATI'S, 415 Peachtree Pkwy, Cumming ◆ AU BON PAIN BAKERY CAFE 225 Peachtree Street Ste B-71A, Atlanta, Oct - 2013 ◆ JUICY JENNY, 56 East Andrews Drive, Atlanta ◆ THE LAZY GUY DISTILLERY (depending on permits), 2950 Moon Station Road NW, Kennesaw ◆ EMPIRE PIZZA, 5000 Winters Chapel Rd, Dunwoody ◆ SHUCKS, 705 Town Blvd Ste 1010, Atlanta ◆ YUMM BURGER 3901 Mary Eliza Trace Ste 120, Marietta ◆ BOJANGLES', 7140 Jimmy Carter Blvd, Norcross ◆ BOJANGLES', Duluth Hwy, Duluth ◆ THE SMOKE RING 309 Nelson Street, Atlanta, Sept 17 2013 ◆ POLLO TROPICAL, 10970 Haynes Bridge Rd, Alpharetta ◆ JIMMY JOHN'S GOURMET SUBS 3333 Buford Drive, Buford, Oct - Nov 2013 ◆ TIN LIZZY'S CANTINA 3333 Buford Drive, Buford, Oct - Nov 2013 ◆ PANNUS BAKERY - an International Bakery specializing in European, 99 Krog Street, Atlanta, Nov - Dec 2013 ◆ GRAND CHAMPION BBQ 99 Krog Street, Atlanta, Nov - Dec 2013 ◆ THE SPOTTED TROTTER 99 Krog Street, Atlanta, Nov - Dec 2013 ◆ THE LUMINARY AN AMERICAN-BRASSERIE 99 Krog Street, Atlanta, Feb - March 2014 ◆ CINCO Y DIEZ, 1653 S. Lumpkin, Athens, Oct-Nov’13 ◆ NEW RESTAURANT TO BE NAMED (maybe Vittoria), to come when confirmed, Athens, Feb - March 2014 ◆ OSTERIA DEL FIGO (relocating its Westside Provisions District location), 907 Marietta Street, Atlanta ◆ FOOD NETWORK KITCHEN, 6000 North Terminal Parkway, Atlanta, Oct - Nov 2013 ◆ BUFFALO WILD WINGS, 6000 North Terminal Parkway, Atlanta, Oct - Nov 2013 ◆ ZEAL - FARM TO TABLE REST (Flagship Rest), 1289 Johnson Ferry Rd, Atlanta ◆ ROCKIN' TACO, 3427 Roswell Rd NE, Atlanta ◆ NEW REST (TO BE NAMED) WITH KOREAN INFLUENCES 1788 Clairmont Rd, Decatur ◆ SUPERICA, 99 Krog Street, Atlanta, Feb - March 2014 ◆ ST. CECELIA (after the Patron Saint of Music), 3455 Peachtree Road, Atlanta ◆ SOUTHBOUND RESTAURANT 5394 Peachtree Rd, Chamblee ◆ BRIXX WOOD FIRED PIZZA 131 West Washington Street, Athens ◆ BRIXX WOOD FIRED PIZZA 4475 Roswell Rd Ste 1510, Marietta ◆ THE POTTER'S COUNTRY COOKING 1955 Gravel Springs Road Ste B, Buford ◆ LAZY GUYS DISTILLERY 2950 Moon Station Rd NW, Kennesaw ◆ JUICE ZONE CAFE - WESTSIDE 1715 Howell Mill Rd NW Ste C8-A, Atlanta ◆ MARLOW'S TAVERN, 5590 Roswell, Sandy Springs ◆ VURANI-NAPOLI RESTAURANT 1540 Monroe Dr NE, Atlanta ◆ PRIME STEAKS & SEAFOOD 3280 Peachtree Road NE, Atlanta, Oct - Nov 2013 ◆ RATION & DRAM / DUEL LEVEL REST & BAR 130 Arizona Ave, Atlanta, Sept - 2013 ◆ TAVERN @ WINGLAB 2667 Powder Springs Rd Ste 100, Marietta ◆ DACULA CORK AND BOTTLE LIQUOR 2200 Hurricane Shoals Road, Dacula, Oct - Nov 2013 ◆ CALYPSO WINGS / PA 'ZINGS (1ST IN GA) to come when lease is signed, Atlanta ◆ LA URBANA - A TEQUILA AND MEZCAL BAR 1133 Huff Road Ste C, Atlanta ◆ ONLY 4 U DESSERTS, 3555 Gwinnett Place Dr, Duluth ◆ CAFE MOULIN ROUGE BAR & BISTRO 1845 Peachtree Road NE, Atlanta ◆ TOKYO BAY, 925 Holcomb Bridge Road, Roswell ◆ NEWK'S EXPRESS CAFÈ - MIDTOWN 933 Peachtree St NE, Atlanta ◆ GOLDEN CORRAL, 741 E Oglethorpe Hwy, Hinesville ◆ PARIDISE BIRYANI POINTE, 1727 Clifton Road, Atlanta ◆ SWEET MONKEY FROZEN YOGURT 1520 Avenue Place, Atlanta ◆ CAFE ISTANBUL 3 2880 Holcomb Bridge Rd, Alpharetta ◆ BRASH COFFEE, 1170 Howell Mill Road, Atlanta ◆ PRESERVING PLACE 1170 Howell Mill Road Ste P10B, Atlanta ◆ THE PIG AND THE PEARL - A SMOKEHOUSE AND RAW BAR 1380 Atlantic Dr Ste 14180, Atlanta, Nov - Dec 2013 ◆ MAD BULL'S TAVERN - Dunwoody (2nd location, 1st in CA), 1230 Ashford Crossing, Atlanta ◆ SPANISH AND FRENCH BASQUE-INSPIRED REST (TO BE NAMED), 691 14th Street, Atlanta, Jan - Feb 2014 ◆ FIRST WATCH DAYTIME RESTAURANT Old Milton and North Point Parkways, Alpharetta ◆ FIRST WATCH DAYTIME RESTAURANT Chamblee-Dunwoody Road, Dunwoody ◆ DONZA & DAUGHTERS EVENT HALL AND CATERING 1475 Terrell Mill Rd Ste 110, Marietta ◆ FIG JAM KITCHEN & BAR (RELOCATING) 77 12th St Ste 5, Atlanta ◆ CURLY’S FRIED (closed Howell Mill location), 1118 Marietta St, Atlanta ◆ TRUETT’S LUAU (indoor and outdoor dining), Highway 54 and Grady Avenue, Fayetteville ◆ DIAZ AND CATANO 1651 Powder Springs Rd SW Ste 1, Marietta ◆ ZINBURGER WINE & BURGER BAR 3393 Peachtree Rd NE, Atlanta TODAY’S RESTAURANT ◆ WWW.TRNUSA.COM ◆ SPRINKLES CAFE & CUPCAKES 3393 Peachtree Rd NE, Atlanta, Oct - Nov 2013 ◆ TRUE FOOD KITCHEN, 3393 Peachtree Rd NE, Atlanta ◆ TON TON RAMEN + YAKITORI BAR Lake Ave & Krog St, Atlanta ◆ BIG BOSS CHINESE Church St & East Ponce de Leon Ave, Decatur ◆ STEAK 'N SHAKE 9500 block of Highway 5, Douglasville ◆ FLIGHT NIGHT CLUB, 309 Pharr Road NE, Atlanta ◆ PANERA BREAD, 77 12TH St, Atlanta ◆ SUPER 7 PIZZA SHOPPE 110 Centennial Olympic Park Dr NW Ste 104-A, Atlanta ◆ CRU WINE BAR, 2800 Old Milton Pkwy, Alpharetta, April - 2014 (not a typo) ◆ KONA GRILL (1st GA location), 2800 Old Milton Pkwy, Alpharetta, August - 2014 (not a typo) ◆ PINKBERRY, 2800 Old Milton Pkwy, Alpharetta, August - 2014 (not a typo) ◆ SAVOR BOULANGER, 2800 Old Milton Pkwy, Alpharetta, August - 2014 (not a typo) ◆ BARBECUE JOINT (to be named) possibly Magical Beast, Marietta St, Atlanta, Oct - Nov 2013 ◆ CAFE AT PHARR (6th location), Dunwoody Village Parkway, Dunwoody ◆ MOJO BURRITO, 1317 Dunwoody Village Parkway Ste 870-B, Dunwoody, Sept - 2013 ◆ GOLDEN CHICK, 7990 Macon Hwy, Watkinsville ◆ MEEHAN’S PUBLIC HOUSE (5th), 1479 Scott Blvd, Decatur ◆ CAFE AGORA (relocating), 318 East Paces Ferry Rd, Atlanta ◆ THE KIMBALL HOUSE - Decatur, 201 E Howard Ave, Decatur ◆ DELIA’S CHICKEN SAUSAGE STAND - West Midtown, 881 Marietta Street, Atlanta ◆ PAPI’S CUBAN, 911 Duluth Hwy, Lawrenceville ◆ FOUNDATION RESTAURANT on DeKalb Avenue, Atlanta, Winter of 2013 ◆ FADO IRISH PUB (2nd one), Howell Mill Road and 14th Street, Atlanta ◆ LA PARRILLA MEXICAN RESTAURANT, Turner McCall Boulevard and North Fifth Avenue, Rome ◆ JAPANESE STEAK HOUSE, Turner McCall Boulevard and North Fifth Avenue, Rome ◆ OSTERIA MATTONE 1095 Canton St, Roswell, Nov - 2013 ◆ MILLER LITE VICTORY LANE 6000 N. Terminal Parkway/Concourse C-13, Atlanta, Sept - Oct 2014 (not a typo) ◆ WIENERZ GRILL, 6000 N.Terminal Parkway / Concourse C-F1, Atlanta, Sept - Oct 2014 (not a typo) ◆ WILLY'S MEXICANA GRILL, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 (not a typo) ◆ PROOF OF THE PUDDING CART 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 (not a typo) ◆ LITTLE AZIO PIZZA & PASTA, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct ’14 ◆ DOS EQUIS EXPLORER'S LOUNGE, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 ◆ GABRIEL'S DESSERTS, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 (not a typo) ◆ FLY BURGER BAR BOUTIQUE, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 (not a typo) ◆ LAVAZZA COFFEE, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 (not a typo) ◆ PASCHAL'S RESTAURANT, 6000 N.Terminal Parkway / Concourse B, Atlanta, Sept - Oct 2014 (not a typo) ◆ SATCHEL BROS. DELI & PICKLE BAR 6000 N. Terminal Parkway/Concourse C -F8, Atlanta, Sept - Oct 2014 (not a typo) ◆ RESTAURANT, 749 Moreland Ave SE Ste B-102, Atlanta ◆ RESTAURANT, 349 Decatur, Atlanta, Summer 2010 ◆ WHOLE FOODS (35, 000 sq ft), 1821 E Victory Drive, Savannah ◆ (A DINER CALLED) DINER 261 19th Street, Atlanta, Dec - 2013 ◆ DARUMA JAPANESE RESTAURANT 9300 The Landing Dr, Douglasville ◆ STEVIES B'S, Pooler Parkway, Pooler ◆ PANERA, Pooler Parkway, Pooler ◆ JALAPENOS, Pooler Parkway, Pooler ◆ OLIVE GARDEN, Pooler Parkway, Pooler ◆ MOES SOUTHWEST GRILL, Pooler Parkway, Pooler ◆ CHIPOTLE MEXICAN GRILL, 1745 Peachtree Rd, Atlanta ◆ CHIPOTLE MEXICAN GRILL 4400 Ashford Dunwoody Rd Ste 1385, Atlanta ◆ CHIPOTLE MEXICAN GRILL 10910 Haynes Bridge Rd Ste 100, Alpharetta ◆ FISH HOUSE, 2106 Candler Rd, Decatur Under New Management ◆ ROUTE 61 BARBECUE AND STEAK HOUSE 7034 Villa Rica Hwy, Dallas ◆ SMOKE RISE PIZZERIA & REST 1218 Rockbridge Rd, Stone Mountain ◆ MOONDOGGY'S PIZZA & PUB, 36 Canal Rd, Brunswick 5 Top reasons why restaurants fail ◆ The restaurant business is a people business. Lack of Capital This is the number one reason why restaurants crash after a relatively short period of time. Owners put a business together and inevitably over-invest in the build out without reserving enough money to operate. It can take from 12 to 18 months for your restaurant to produce positive cash flow. Opening without enough cash in the bank to cover basics is a recipe for disaster. Most experts advise you to have six to nine months of fixed costs (rent, basic utilities and fixed salaries) in the bank before launching. You must also carefully manage your variable costs like food and labor carefully based on your sales. Between those two actions, you can retain the sufficient cash flow you need to make it through that critical first year or so. Failure to Market Lack of capital often leads a restaurateur to cut or eliminate vital marketing dollars. This is the second most customary reason that a concept doesn’t properly launch. Many operators open with an “if I build it, they will come” mentality. That doesn’t work in any business and especially not in the highly competitive Burger 21 Today’s Restaurant Contributors food channel. You will need to identify your customer, find out how to communicate with clients, test marketing channels to measure success and then do it all over again before a steady base of business is developed ✓Competitive Prices ✓Commercial Equipment (New and Used) ✓Smallwares & Supplies ✓Industry Experienced Staff Absentee Ownership The restaurant business is a people business. It is very difficult to delegate this to someone else. Customers expect and need to see the owner’s face. When you leave that critical function in someone else’s hands, you can expect that no one will ever do it the way you would. The best advice for someone that wants absentee ownership is to buy restaurant stocks through a broker. The restaurant business is a “hands on” industry. ✓Family Owned Business ✓Se Habla Español Partnership Disputes Best friends, boyfriends, girlfriends, or husbands and wives. It doesn’t seem to matter who the “partners” in the business are, partnership disputes are a leading cause for failure. Until you’ve been in business with someone, you don’t really know them. One partner puts in less money than the other. One partner gets a corporate offer and leaves the other high and dry running the restaurant on his own or in the case of a romantic relationship (marriage or otherwise), someone falls out of love. It’s one reason for failure and probably the number one reason behind most sales. Bad Food and Bad Service No one wants to admit to bad food or bad service. On the other hand, no one admits they have an ugly baby. All restaurant operators should spend time online seeing what customers are saying on Google, Yelp, and social media. When one reviewer says, “My food was cold” or “I can’t get the server’s attention” figure there are ten more customers who didn’t post it online but stopped coming in the door. These are the ten top reasons that restaurant fail. The good news is that these are all controllable through good operations and strong planning. If you can commit to overcome these reasons for failure, your restaurant is poised for many years of success. Restaurant City Supply has everything for creative kitchens | Quality new or used equipment, glassware, china & Melamine. Cleaning supplies, janitorial products, flatware, kitchen utensils & cutlery | Cookware, food pans, bakery supplies, table condiments & food storage supplies | Barware, Chef hats & Chef coats | Steam table accessories, food prep & thermometers & more… Restaurant City Supply is the place to get everything — our prices & quality are hard to beat! Serving All North Georgia Friendly Customer Service 422 N. N Tennessee T St. St Cartersville, Cartersville Carteersviille Georgia Geo Geo PHONE: 770.607.7055 WEB: restaurantcitysupply.com THIS OCTOBER DON’T MISS OUR SPECIAL… FURNITURE & DESIGN ISSUE Eric and Robin Gagnon are founders of We Sell Restaurants, a national restaurant brokerage franchise. Industry experts, they are authors of Appetite for Acquisition, winner of the 2012 Small Business Book Award and described as “the definitive guide for anyone looking to enter the restaurant industry.” They host a national restaurant radio talk show on AM920 and can be found online at wesellrestaurants.com from page 1 ter burger” fast-casual franchise concept founded in 2010. Burger 21 is a chef-inspired brand with offerings including 21 unique burger and slider creations ranging from hand-crafted, freshly ground Certified Angus Beef® to chicken, turkey, vegetarian, shrimp and tuna burgers, made-to-order salads, all-beef hot dogs, hand-breaded chicken tenders and an extensive shake bar including handdipped shakes, floats and sundaes. Burger 21 is an affiliate of Front Burner Restaurant City Supply knows the restaurant & foodservice business. We serve restaurants, caterers, bakers, concession stands, cafeterias, industrial kitchens & creative household cooks everywhere. GEORGIA There are a number of often quoted statistics that have to do with the failure rates of restaurant. In one famous example, American Express ran a TV commercial that was subsequently disputed citing a 90% failure rate. In reality, restaurants don’t truly “fail” much more frequently than most other start-up businesses. The most reliable statistics were produced at Ohio State University who studied start up restaurants over time and developed reliable statistics that demonstrate a 57% failure rate in the first three years. However, the ones that do fail often fall into the list of reasons below. This is the Top Ten reasons restaurants don’t achieve success in those critical first few years of operation. ◆ Brands, a restaurant management company headquartered in Tampa. Front Burner Brands (formerly known as TGS Restaurant Management) is a restaurant management company headquartered in Tampa. It is affiliated with the corporate owners of and its management services extended to The Melting Pot Restaurants, Inc., founded in 1975 with more than 135 locations in North America and more than 25 locations currently in development. SEPTEMBER 2013 Eric & Robin Gagnon Success is not an accident — it happens by design Today’s Restaurant special Furniture and Design Issue coming this October will feature news and information that effects the restaurant and hospitality industry — don’t miss a perfect opportunity to advertise your furniture or design business! CALL TO RESERVE YOUR AD SPACE NOW! 561.620.8888 ◆ www.trnusa.com WWW.TRNUSA.COM ◆ TODAY’S RESTAURANT 6 SEPTEMBER 2013 GEORGIA What’s Going On smoke their spirit or cocktail with fresh apple, cherry, pecan, and maple wood chips. Stimulating garnishes including local berries, freshly squeezed juices, bitters and housemade syrups ensure smooth, flavorsome cocktails. ◆◆◆◆ TriMark Century Concepts has moved to a new location on Jimmy Carter Blvd. in Peachtree Corners, GA. The new facility features a 60,000 sq. ft. warehouse and consolidates the Atlanta and Suwanee, locations of TriMark Century Concepts. “The move has more than doubled the capacity of our warehouse operations,” says Scott Bishop, President of TriMark Century Concepts. “We can offer even more inventory and customized products to both chain and independent restaurants, along with other foodservice operations.” The new Peachtree Corners location has also improved its warehouse operations, resulting in faster turnaround times for the customer. “The picking, staging and delivery process is much more streamlined now, which means that we can give our customers the supplies and equipment they need when they need it,” says Bishop. TriMark Century Concept’s new address is: 6684 Jimmy Carter Blvd. Suite 200 Peachtree Corners. They can be reached at 770.995.7344 or 404.856.6830. ◆◆◆◆ from page 2 Dana's Cupcakes, Sandy Springs, the city's largest specialty cupcake retailer, this week announces a co-branding agreement with Restaurateur's Stantisha & Steve Kemp, to create and produce an exclusive line of fresh gourmet Cupcakes. Launched in July, the cupcakes are being sold at Tailfeathers location in the Sandy Springs area, with the intention to roll out to other markets. Dana’s Cu p c a k e s c a n b e re a c h e d a t www.danascupcakes.com. ◆◆◆◆ Restaurant gardens are springing up all over the country, because of the surging interest in local, sustainable and super-fresh produce. The use of EarthBox www.earthbox.com in particular have allowed restaurant owners to grow produce in unlikely places, including rooftops, patios and parking lots. Renowned Chef Rick Bayless, grows tomatoes, chili peppers and herbs on the rooftop of his restaurants, Frontera Grill, XOCO and Topolobampo, located in a 4-story building north of downtown Chicago on Clark Street. The 60 EarthBoxes in this restaurant gardens overflow with fresh produce used in salsa, guacamole, sauces and garnishes. The patented EarthBox was introduced in 1994 after a decade of research by commercial farmers looking for a maintenance-free way to grow in ideal conditions. Since then, the EarthBox has been used in home gardens, commercial farms, schools and restaurants around the world. ◆◆◆◆ OpenMenu’s growth in the global restaurant space continues to grow and expand with new offerings. The Restaurant Menu Translator is the first of its kind one-click system for translating the language of menus for restaurants and re-distributing back out across a restaurant’s online presence (website, mobile, social and further). Chris Hanscom, CEO and Founder, says “It’s no longer a world where systems, platforms and tools can be developed for a single country. The restaura n t i n d u s t r y i s global, your customers can be global, and therefore, you need to build your online presence on top of a global platform. That’s what we do at OpenMenu. We support restaurants from around the globe in over 90 countries.” All information is available at www.openmenu.com. ◆◆◆◆ CupDepot.com now carries Karat® deli containers used in restaurants, TODAY’S RESTAURANT ◆ WWW.TRNUSA.COM cafes, and other foodservice establishments. Available in 8 oz., 12 oz., 16 oz., and 32 oz., Karat® deli containers are translucent, recyclable, and made from premium PP plastic. Used for both hot and cold foods, deli containers can be placed in the microwave, refrigerator, and freezer. CupDepot.com is an online food packaging supplier under Lollicup® USA, Inc. specializing in food packaging. CupDepot offers a wide range of products needed in operating a cafe, restaurant, or other foodservices; products include premium paper and plastic cups, containers, utensils, and other food packaging items. ◆◆◆◆ Hotel Happenings Atlanta-based Hotel Equities and its joint venture partner, Hotel Development Partners, recently gained City of Dunwoody approval to develop a mixed-use project in the Dunwoody/Perimeter Center area of Atlanta. This project will include a seven-story, 132-room Hampton Inn & Suites to be located at Ashford Dunwoody Road and Perimeter Center North in Dunwoody. It is slated for completion late in 2014. ◆◆◆◆ The Hyatt Hotel at Villa Christina, a 173-room, 10-floor hotel is slated to be completed in December with the opening planned for March 2014.. The See WHAT’S GOING ON page 10 7 SEPTEMBER 2013 GEORGIA WWW.TRNUSA.COM ◆ TODAY’S RESTAURANT 8 What’s Going On hotel will be located adjacent to the restaurant in Perimeter Summit. SEPTEMBER 2013 from page 2 and the previously introduced Epicure Digital Horizontal Dry Erased Boards are available in different sizes and may be customized with school logos, mascots and information, such as directives as to how to choose food items per the new USDA regulations. For schools that already publish weekly and monthly menu information on their websites, MyPlate menu boards provide the ability to display an additional webpage updated daily with nutritional and allergen information for each menu item. Visit www.EpicureDigital.com. ◆◆◆◆ A new hotel on Broad Street in Augusta, is expected to open in early Spring 2014, The 118room, 70,000-square-foot Holiday Inn Express & Suites, which is replacing a former Regency Inn at 444 Broad St., will offer meeting space and be energy-efficient. ◆◆◆◆ GEORGIA menu should be developed or, at a minimum, identified on the main menu. Radisson, one of the world's best-recognized hotel brands, has announced the opening of the Radisson Hotel Atlanta Northwest in Marietta. The hotel offers 218 spacious guest rooms and 26 suites. Opening the hotel is Jeff Briner, general manager. Hotel amenities include a business center and a full-service restaurant with lounge serving breakfast, lunch and dinner. The hotel can be reached at 800.333.3333. ◆◆◆◆ The market for gluten free top $2 billion in 2012 and is expected to grow by 30% every year through 2015. While it is estimated that less than 1% of the general population have celiac disease, many believe there is a derived health benefit. This segment should not be ignored. Staff needs to be trained on the importance of preparing gluten free products and develop specific operating procedures. The wait staff and management need to be aware of menu items that can be safely suggested to the guests who desire or need gluten free products. A separate ◆◆◆◆ Epicure Digital, a leader in digital menu boards has introduced the MyPlate Vertical Dry Erase Boards following to new directives by the USDA and local state agencies to post menu information sorted by the MyPlate food groups in front of each serving line in K12 school cafeterias. The new Epicure Digital MyPlate Vertical Dry Erase Boards ◆◆◆◆ Providing soul food to the Southeast, Gladys Knight’s Signature Chicken & Waffles recently opened the doors of a third location. Established in 1997, Singer-songwriter Gladys Knight and her son Shanga Hankerson developed the unique concept and currently own two locations in Downtown Atlanta and Lithonia at Stonecrest. The duet opened their third installment of the chickenand-waffles concept in the popular Cascade neighborhood located in Southwest Atlanta. With the continued success of the specialty eatery, Knight and team are excited to continue providing Southern hospitality to the Greater Atlanta area. “I’m truly looking forward to bringing our newest location to the Cascade neighborhood”, Knight says. “Our goal is to continue providing the city with delicious soul food and friendly personal service. We hope guests will make Gladys Knight’s Signature Chicken & Waffles their own dining room as we encourage everyone to make themselves at home!” ◆◆◆◆ There were 3,045 more restaurants in the United Sates in spring 2013 than there were in spring 2012, according to the U.S. restaurant census conducted by The NPD Group, a leading global information company. The total number of U.S. restaurants is 617,505, a .5 percent increase over last year, based on NPD’s Spring 2013 ReCount, which is a count of commercial restaurant locations in the United States compiled in the spring and fall each year. ◆◆◆◆ Seven new franchise groups have committed to developing 39 new Del Taco restaurants across the country, including Central California, Colorado, Georgia, New Mexico, South Carolina and Texas. Simultaneously, the company has announced five new markets for multi-unit development and a search for new Franchise Partners. The new markets where Del Taco is looking to develop multi-units and add new franchise partners include Houston/San Antonio (65 restaurants), Southern Georgia (Macon / Augusta / Savannah, 22 restaurants along with many other states. The company can be reached at www.deltaco.com. ◆◆◆◆ Today’s Restaurant invites you to submit information for the What’s Going On column. Please e-mail your story to terri@trnusa.com. Keep the word count between 25-75 words. Visit our web site at www.trnusa.com where you can find internet exclusive information, downloadable pdf editions, subscription sign-up forms and much more. Weupdate often! ◆◆◆◆ GRCG Georgia Restaurant Consulting Group We’re here to help! American Express Britt James • 800-609-8235 • britt.e.james@aexp.com Bob Parker • 678-756-2236 • robert.l.parker@aexp.com Beverage Control Technology Bill Berry • 404-304-6730 • bberry25@bellsouth.net Maurice Alce'e • 770-375-5079 • sales@beveragecontrol.net Visit us online at: www.grcg.info Intouchdining Vincent Sneider • 404-630-3541 • jsneider@bellsouth.net La Petite French Bakery Jody Tammen • 404-707-8289 • jody@lpfb.us LMSC, Inc. J. Stewart Singleton • 404-775-5199 • stewarts@coboco.net Bevintel Mallory Agency Comcast Business Management Horizons, Inc. Ecolab - Cleaning & Sanitation Metro Spotter Services Kathy Rubenstein • 770-310-5300 • krubenstein@bevintel.com Ryan Martin • 707-317-9630 • Ryan_Martin2@cable.comcast.com Trey McDaniel • 678-431-8223 • david.mcdaniel@ecolab.com Raul!Thomas • 678-270-7272 • raul.thomas@ecolab.com Ecolab - Pest Elimination Erik Bloom • 770-695-0744 • ebloom@malloryagency.com Jason Dresnok • 770-642-1070 ext. 109 • jdresnok@mhicpa.com William Allen • 770-295-9586 •metrospotters@gmail.com Mood: Manny Ramirez • 404-368-7801 • manny.ramirez@moodmedia.com Chris Stegall • 770-827-0424 • john.stegall@ecolab.com Paychex Michael Liu • 770-855-4433 • mliu@flatrateprocessing.com Rewards Network Chuck Carter • 678-361-7329 • chuck.carter@frostbitebeverages.com Rezbook Joshua S. Stein, Esq. • 404-926-4104 • jstein@gmlj.com Tellermate Steve Boswell • 404-831-9328 • steve.boswell@glbiofuels.com Today's Restaurant Blake Doty • 770-652-6435 • bdoty@halperns.com Ways & Means Flat Rate Processing Frostbite Beverages Goodman McGuffey Lindsey & Johnson, LLP Greenlight Biofuels Halperns' Hoodz Jennifer Gaal • 678-429-2504 • jgaal@paychex.com Jeff Spiess • 404-808-9576 • jspiess@rewardsnetwork.com Austin Hubbard • 404-655-7722 • Austin.Hubbard@urbanspoon.com Bobby Taylor • 770 220-5114 • bobby.taylor@tellermate-us.com Howard Appell • 561-620-8888 • howard@trnusa.com Rodney Wedge • 770-330-3023 • rodney@waysandmeansconsulting.com Jim Mainor • 404-583-3388 • jim.mainor@hoodz.us.com Raul A. Bedon • 404-925-4394 • raul.bedon@hoodz.us.com We Sell Restaurants Ken!Rickenbaker • 404-731-4498 • Ken@intelligentmarketingconcepts.com Your Company Here: Call today 404-630-3541 or online at www.grcg.com Intelligent Marketing Concepts Eric Gagnon • 404-593-4193 • eric@wesellrestaurants.com Georgia Restaurant Consulting Group • 1208 Wynnes Ridge Circle SE, Marietta, GA 30067 • 404-630-3541 • www.grcg.info TODAY’S RESTAURANT ◆ WWW.TRNUSA.COM ◆ Today’s Restaurant Contributor ing restaurant personnel with evidencebased education, training and resources through their new ServSafe Allergens Online Course. The interactive ServSafe Allergens Online Course drives home the critical information your employees and managers need in order to accommodate guests with food allergies and respond to emergencies should they occur. Those who deal with this life-threatening condition are often unsure which restaurants can safely accommodate them — if at all. That’s why it’s important to be aware about food allergens and the threats they pose to your patrons and your business. Visit FoodAllergens.com to get started. Facts to Keep in Mind ◆ Just 8 foods cause 90 percent of food allergy reactions (dairy, peanuts, shellfish, tree nuts, eggs, fish, soy and wheat). ◆ Nuts cause 4 out of 5 food allergy fatalities. ◆ There was an 18 percent increase in food allergies between 1997 and 2007. ◆ Twice as many people are allergic to shellfish as nuts. ◆ Today the peanut allergy is the most common food allergy, with the egg allergy being second. ◆ Study indicates that half of all fatal food allergy reactions begin outside the home. ◆ 200,000 people visit the ER every year due to a food allergy. ◆ 1/13 food allergies affect 4 to 8 percent of children in the United States. That’s about 1 out of 13 children. Karen Bremer is the Executive Director of the Georgia Restaurant Association. Don’t Get Stepped On! Stay A Step Ahead of the competition! We help establish an online presence for restaurants as opposed to just website design — including… ✓ Business Directory Listing Optimization ✓ Social Media ✓ 360˚ HD Virtual Tours ✓ Consulting and Training Call Steve Kennedy for your FREE Evaluation 561-320-1235 • steve@astepaheadmedia.com www.astepaheadmedia.com/tr How Would You Like To Fill Your Empty Tables? Atlanta Braves partner with Goldberg’s Deli Open Atlanta Braves All-Star Grill at Hartsfield Jackson Airport Atlanta, GA - The Atlanta Braves have partnered with longtime Atlanta restaurant giant Goldberg's Deli to open the Atlanta Braves All-Star Grill on concourse D at Hartsfield Jackson International Airport. The restaurant, near gate D8, has opened. "We were in the unique position to partner with one of Atlanta's most popular restaurants," said Braves Executive Vice President of Business Operations, Mike Plant. "This is a fantastic way to extend our brand to Braves fans coming and going through Hartsfield Jackson International Airport, the busiest airport in the world." The 1,500 square foot restaurant features a replica Turner Field look, complete with a brick façade bar, leather glove booths, dugout bench seating with a full menu. Braves memorabilia and graphics are fea- tured throughout the restaurant and Braves merchandise is available to purchase. "We are honored to be part of the best airport concessions program in the country, at the busiest airport in the world," said Wayne Saxe, Chairman and CEO of Goldberg's Concessions Corporation. "It is exciting to partner with the most beloved sports team in Atlanta and bring a signature local flavor that will add to the experience of travelers passing through Atlanta." The space seats 50 people and features menu items like the Bases Loaded Foot Long Hot Dog - with chili, coleslaw, relish, onions, cheese and jalapeños. The Atlanta Braves All-Star Grill is one of only two places in the world, Turner Field being the other, that you can get a Tomahawk Ale. Empty Tables are Perishable and Non-Productive! When You Fill Those Tables You… ✓ Increase Sales & Improve Your Cash Flow ✓ Help Your Servers Earn More Money ✓ Generate Word-of-Mouth Advertising ✓ Make Your Restaurant More Lively To find out how MegaBucks can help you fill those empty tables GUARANTEED RISK FREE… Call 404-587-5599 or email contact@mymegabucks.com www.mymegabucks.com WWW.TRNUSA.COM ◆ TODAY’S RESTAURANT GEORGIA With 15 million Americans facing food allergies, dining out has become a serious concern for many people – both for the people facing the allergies and the family and friends that they dine out with. The number of people affected by food allergies is close to 60 and 70 million. As this number continues to grow, ensuring that your restaurant can properly address a customer’s allergy needs will not only help your business thrive, but can help keep your customers safe. According to Stanford University, patients or parents of patients are most concerned with food allergens and cross contamination when eating away from home. Research suggests that close to half of fatal food allergy reactions are triggered by food served by a restaurant or other food service establishment. Today, a multitude of industries are rushing to address the needs and protect the health of people coping with food allergies. Some states have passed legislation – and more are expected to – requiring food service operators to train their employees in this emerging area of consumer safety. The peanut allergy alone has recently tripled among children and that just eight food items cause 90 percent of food allergy reactions. Recognizing the symptoms of a food allergy reaction, as well as knowing what to do immediately if a lifethreatening reaction occurs, is something you or your staff should all be aware about. If not, it’s time to take action. The National Restaurant Association (creators of ServSafe) have partnered with Food Allergy Research & Education (FARE) to make restaurant dining safer for the 15 million Americans coping with food allergies. Together, they are provid- SEPTEMBER 2013 Karen Bremer 9 Making your establishment allergy friendly 10 SEPTEMBER 2013 Calendar Events s Under the Toque e Upcoming industry affairs Executive Chef Drew Belline Send your Calendar Event info to Today’s Restaurant!! No. 246 ◆ October 12 ◆ Taste of Suwanee Town Park Center ◆ Corner of Buford Highway and Lawrenceville Suwanee Dam Rd. ◆ Suwanee, GA 13-15 ◆ National Association of Convenience Stores Expo Georgia World Congress Center ◆ Halls A & B ◆ 285 Andrew Young Int’l Blvd., NW Atlanta, GA ◆ 404.223.4000 ◆ contactus@gwcc.com GEORGIA 20-22 ◆ 1st Annual Atlanta Foodservice Expo Georgia World Congress Center ◆ Atlanta, GA ◆ www.AtlantaFoodserviceExpo.com 25-27 ◆ Taste of Atlanta Midtown at Tech Square ◆ Atlanta, GA ◆ 404.875.4434 ◆ www.tasteofatlanta.com November 10 ◆ 7th annual GRACE Awards Presented by the Georgia Restaurant Association ◆ The Foundry at Puritan Mill 404-467-9000 ◆ www.garestaurants.org/GRACE February 2014 9 ◆ Taste of Georgia The Freight Room at the Georgia Railroad Freight Depot ◆ 65 Martin Luther King, Jr., Drive, S.E. ◆ Atlanta, GA ◆ 404.467.900017 ◆ 20Rachel@garestaurants.org May 17-20 ◆ The National Restaurant Association Restaurant, Hotel-Motel Show McCormick Place ◆ Chicago, Ill ◆ 312.853.2538 Executive Chef Drew Belline Drew Belline is the executive chef and partner of No. 246, where he combines his leadership and culinary experience with a passion for letting ingredients develop organically into innovative dishes. Like his business partner Ford Fry, Belline is an avid believer in utilizing local products and even does his own foraging for edible mushrooms. At No. 246, Belline’s passion for simplicity and locality melds with rustic Italian techniques for a menu that is beautifully executed yet satisfying enough to enjoy on a daily basis. Prior to partnering with Fry to open No. 246, Belline worked for more than four years as the chef de cuisine at Floataway Café in Atlanta, where he was in charge of TODAY’S RESTAURANT ◆ WWW.TRNUSA.COM Decatur the daily menu creation and executed dishes based upon local and seasonal ingredients. Belline is a graduate of Johnson and Wales University in Charleston, South Carolina, and he headed straight to New York after graduation to sharpen his culinary skills. While there, he worked under such highly esteemed chefs as Charlie Palmer at Kitchen 22 and Tom Colicchio at Craft, who helped mold his culinary foundation. Upon returning to his home state of Georgia, Belline served as a sous chef at Bacchanalia and trained under renowned Chefs Anne Quatrano and Clifford Harrison in Atlanta. He then became the opening chef de cuisine for Quinones at Bacchanalia, designing a daily changing 12-course tasting menu and soon achieving his goal of a five star rating from the Atlanta Journal –Constitution. In 2007, Belline was named a Rising Star Chef by Starchefs.com and has also been featured in Food & Wine, Bon Appétit and Southern Living. In January 2013, he was selected as the Springer Mountain Farms Chef Appreciation recipient. Belline resides in Decatur with his wife Marguerite and two daughters, Madeline and Kiley. He is an avid fly fisherman and spends his spare time fishing throughout the Southeast for both freshwater and saltwater species. Belline is a member of the 2013 Community Farmers Markets Chefs Advisory Board. Belline also regularly updates his blog, chefdrewbelline.tumblr.com, with photos from his latest foraging adventures. No. 246 is located at 129 E Ponce De Leon Ave in Decatur and can be reached by phone at 678.399.8246. 11 Staying A Step Ahead! Today’s digital world requires more than just a website Author step ahead. You are lagging behind. You spend a lot of time and effort to insure that your menu items look and taste great, why not share the visual appeal with your online customers? It can be very time-consuming to update a menu that is just an image and get it back up on your site. With individual menus and thumbnail images that link to a full page of each menu item, you will have the flexibility to change things immediately. There are several “nice to have” elements on a website as well. One of these is an “About Us” page with your background information. You can also include staff bios and reviews from customers here. Another page that can really be useful is an “Events” page. Restaurants have all sorts of options to help bring customer in on slow nights. Some popular activities are trivia nights, karaoke, and even poker nights. When a customer looks to your site for information on those things, you are presented with an opportunity to upsell that person with a special offer or coupon. Your “online presence” is also determined by review sites, social media, and business directory listings. In this digital world, people WILL be talking about you, good and bad. It’s great to be proactive and provide coupons and offers using social media, but don’t miss the unique opportunity it provides you to stay a step ahead by listening to what your customers have to say. If someone had a less than stellar expe- from page 1 deviates from the standard alcohol-driven environment that are commonplace in many wing concept restaurants (alcohol sales attribute for less than 11 percent of total sales). The booming brand creates a warm and inviting atmosphere that leaves customers feeling a sense of community. And while its 75 flavors of buffalo style wings and 9 heat-intensity indexes remain the staple of the menu, East Coast Wings & Grill’s offers an extensive six-page menu of casual dining fare including burgers, salads, sandwiches and more. East Coast Wings & Grill - www.eastcoastwings.com - a fast growing casual dining chicken wing franchise, has 27 locations and has signed agreements to add 80 new restaurants across the country within the next five years. The franchise concept not only caters to the chicken wing lover by offering 75 different flavors of chicken wings in any of nine heat intensities, but also salads, wraps, sandwiches, burgers and more, all using fresh, not frozen ingredients. WWW.TRNUSA.COM ◆ TODAY’S RESTAURANT rience at your place, you need to address it. Fess up, apologize, whatever works best. Just be sincere, and people will most likely give you another chance. Another very important issue is how you are listed in the search engines and business directories. If your information there is missing or incorrect, people will never find you! A Step Ahead Media would like to offer Today’s Restaurant readers a free website evaluation at www.astepaheadmedia.com/TR. We will be happy to provide you with an in-depth report that will show you how you can optimize your online efforts. Steve Kennedy is president of A Step Ahead Media. You can reach him at 561-320-1235 or online at www.astepaheadmedia.com. GEORGIA Wings Today’s Restaurant Contributor SEPTEMBER 2013 I appreciate the opportunity to contribute to this publication which shares my philosophy. In my world, it’s all about staying a step ahead! To be competitive, you can’t be satisfied with being in the middle of the pack. In the restaurant world, customers make choices every day. In the perfect world, you want them to choose you! There have always been a variety of options when it’s comes to helping customers choose your restaurant. In the past, the first place customers searched was the phone book or a newspaper. Now, most start on the internet. They may be at home on a desktop computer, or they may be on the road using a smartphone. In either case, you need to make sure that your online presence is in good order so they can find you. Notice that I mentioned an “online presence” and didn’t just say website. In the digital world that we live in today, you need much more than a website. Most operators that I speak with know that they need a great website to bring people to their restaurant. What they don’t know is how their online presence can be so much more….and that’s where you have the opportunity to “stay a step ahead”! First, your website needs to be designed to be the best that it can be. When I evaluate a restaurant website, I look for a variety of design elements that make the site visually appealing and easy to use. As a customer myself, I look for the most relevant information right on the home page. Things like location, hours, and a contact number are at the top of my list. The next thing I notice are the pictures. I’d especially like to see menus with pictures of food items and interior shots of your restaurant. Most people like pictures much more than they like text. If you have a menu with no pictures on your site, you aren’t staying a ◆ 12 SEPTEMBER 2013 GEORGIA TODAY’S RESTAURANT ◆ WWW.TRNUSA.COM