privileges elite - Wyndham Vacation Resorts Asia Pacific

PRIVILEGES ELITE
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WELCOME
Welcome to Privileges Elite, your next step up
in Privileges by Wyndham, opening up a myriad
of new holidaying options to make the most of
your WorldMark South Pacific Club Ownership.
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PRIVILEGES ELITE
Privileges by Wyndham is an exclusive benefits program offered by Wyndham
Vacation Resor ts Asia Pacific as the Developer of your Club, the WorldMark
South Pacific Club by Wyndham.
Your Privileges Elite membership opens the door to a world of holiday possibilities:
more options, more flexibility, more holidays and more destinations.
Not only are you entitled to all the Privileges benefits of lower membership levels,
but you’ll also be recognised as a VIP with a range of new, fantastic extras.
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ELITE BENEFITS TO GET YOU ON YOUR WAY
As a Privileges Elite member, you have access to a range of elite benefits and
services to help get you holidaying faster and with ease, including:
SMS RESERVATION SERVICE for when you just don’t have time. Simply
message where and when you want to go to the mobile number below
with your preferred contact details and we’ll contact you to arrange your
reservation. It’s that easy!
ELITE RESERVATION TEAM offering an exclusive priority service
dedicated to looking after your holidaying needs.
ELITE RESERVATION REMINDERS 1 for specified resor ts so you don’t
forget to make your holiday plans. Simply request a reminder and we’ll
send an email to you seven days before the 9-month or 13-month booking
window opens at your desired resor t. Never let an oppor tunity pass you
by again!
Contact your dedicated Privileges Elite Reservations team today on:
T:
AU 1800 076 077 | NZ 0800 176 077 | FJ 008 003 263
SMS:+61 447 TRAVEL (+61 447 872 835)
E: PRIVILEGES@WYN.COM
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ROLL OUT THE RED CARPET
As a Privileges Elite member, we want you to feel special
when you holiday with an ELITE CHECK-IN SERVICE2 on
arrival at selected resor ts.
Let your groceries beat you there with the ELITE GROCERY
SERVICE!3* Prior to check-in, we will send an email to your
nominated address allowing you to place an order for
necessities at specified resor ts and then have them waiting
for you in your room on arrival.
Plus, take advantage of the Privileges DVD library with one
COMPLIMENTARY DVD RENTAL4** during your stay to
keep you enter tained!
To take advantage of any of these benefits and services, please see
Reception during your stay.
*Fees may apply for grocery delivery. **Only available in rooms that include provision of a DVD player.
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SPOILT FOR CHOICE
As a WorldMark South Pacific Club Owner and Privileges
Elite member, not only do you have access to all current and
future WorldMark South Pacific Club properties in stunning
destinations, but you also have the choice of a range of
additional properties in desired locations.
ASSOCIATE RESORTS5 are extra resor ts carefully
selected for their comfor t, quality and popular locations.
Associate Resor ts may change from time to time
depending on demand and a complete list of the current
Associate Resor ts can be found at
W: WORLDMARKSP.COM/ASSOCIATE
Privileges Elite members can make reservations using
Privileges Qualified Credits at Associate Resor ts up to
14 months in advance (subject to availability) and are
not subject to a seven-night minimum stay.*
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*A minimum two-night stay applies for weekend-only bookings and a minimum
three-night stay may apply at selected resor ts.
Note: Access to a limited number of Associate Resor ts has been temporarily extended
to all WorldMark South Pacific Club Premier Owners who do not have Privileges
Qualified Credits subject to specific rules and limitations that may be modified or
cancelled by the Developer without notice.
AFFILIATE RESORTS6 are available to Privileges Elite members thanks to our
par tnership with sister clubs in Nor th America, giving you access to more than
70 quality WorldMark, The Club resor ts located across Nor th America - from
Mexico’s Coral Baja to Orlando, the home of Walt Disney World® - as well as
selected CLUB WYNDHAM® Plus resor ts and rooms.
Privileges Elite members can make reservations using Privileges Qualified Credits
at WorldMark, The Club resor ts up to 11 months in advance (subject to
availability) and at selected CLUB WYNDHAM® Plus resor ts and rooms up to
e8 months in advance for arrival from January 2013 (subject to availability).
To make a reservation at Associate or Affiliate Resorts, simply log on to
worldmarksp.com or contact your Privileges Elite Reservations team:
T:
AU 1800 076 077 | NZ 0800 176 077 | FJ 008 003 263
SMS:+61 447 TRAVEL (+61 447 872 835)
E: PRIVILEGES@WYN.COM
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THE WORLD IS YOUR OYSTER
As your Club’s dedicated travel agency, Travel by Wyndham makes the world
your oyster by catering to all your travel needs.
Plus, as a Privileges Elite member, you
can save on your travel insurance with
a 15% discount7 on Cover-More®
Travel Insurance policies arranged
through Travel by Wyndham when
booking associated international
travel.
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To start planning the holiday of a lifetime today, contact Travel by Wyndham:
T: AU 1300 850 160 | NZ 0800 850 160 | FJ 008 003 263
E: TRAVEL.CLUB@WYN.COM
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ENJOY LIFE FOR LESS
What better way to make the most of your holidays, as well as your
everyday life, than experiencing all that a destination has to offer at a
discount?
In conjunction with Frequent Values, and thanks to par tnerships with leading
suppliers, we’re pleased to offer our valued Privileges Elite members fantastic
savings8 on a range of products and services, including:
• Up to 20% off at more than 2,000 par ticipating restaurants in Australia
and New Zealand, as well as selected leisure activities
• Online shopping discounts on home appliances, TV and audio, furniture,
tours and attractions
• Gift ideas for all occasions
• Plus more…
Keep up-to-date with all the latest offers through the regular
e-newsletter or visit:
W: WORLDMARKSP.COM/PRIVILEGES
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PLUS never pay full price green fees at over 200 Australian golf
courses again with a GOLFERS PLUS MEMBERSHIP.9
To opt in to receive your complimentary Golfers Plus membership,
simply complete the application form included in this membership pack
and send to Privileges Golfers Plus Promotion, Reply Paid 85499,
Gold Coast Mail Centre QLD 9725.
Contact:
T: 1300 739 397
W: GOLFERSPLUS.COM.AU
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A WHOLE WORLD TO EXPLORE
With a complimentary RCI Exchange Membership,10 the world becomes
your holiday playground.
Exchange your Privileges Qualified Credits for a week in more than 4,000
RCI affiliated resor ts in over 100 countries around the world or enjoy the
flexibility of Split Weeks and Nightly Stays at more than 600 selected resor ts.
Plus, for a last minute getaway, RCI
Instant Exchange* gives you access to
seven-night stays in any available unit
size, in any available location, in any
season for just 3,000 Privileges Qualified
Credits within 30 days of travel.
To make an exchange, simply
log on to worldmarksp.com
and select ‘RCI Exchange’ or
contact RCI directly on:
T: AU 1300 737 667
NZ 0800 737 667
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Full Week. Up to 24-Month
Booking Window**
Room Type
Studio
One-Bedroom
Two-Bedroom
Three-Bedroom
Instant Exchange*
Season
Blue
White
Red
Blue
White
Red
Blue
White
Red
Blue
White
Red
Credits
4,000
6,000
8,000
5,000
7,000
9,000
6,000
8,000
10,000
7,000
9,000
12,000
3,000
*Available at selected resor ts and subject to availability. **Taxes and housekeeping fees may apply, however Privileges
Diamond and Platinum members may receive complimentary housekeeping per reservation made. Resort fees are
non-refundable and subject to change without prior notice. All Credit values are per week.
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RCI ELITE BENEFITS
Privileges Elite members also receive additional special treatment thanks
to RC I ELITE BENEFITS,11 including:
• An ongoing $10 discount on your exchanges with RCI*
• Free Guest Cer tificate*^
• RCI Cancellation Protection*^
• A free three-month SPACEBANK® Extension*^
Refer to your RCI Elite Benefits booklet enclosed in this Privileges Elite
membership pack.
To take advantage of your RCI Elite Benefits, contact RC I directly on:
T: AU 1300 737 667 | NZ 0800 737 667
*Not available when exchanging online. May only be redeemed by contacting RCI by phone.
^One time use per calendar year.
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LAZE ON A CRUISE
Explore the seven seas in style with your
complimentary ICE International Cruise and
Excursions Inc. (ICE) Membership.12 As a
Privileges Elite member you can exchange your
Privileges Qualified Credits towards an amazing
range of cruising options as well as special cruise
pricing without having to use your Privileges
Qualified Credits.
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To get cruising, contact ICE:
T: AU 1300 723 199 | NZ 0800 699 012 | INTL +61 7 5514 3382
W: WYNDHAM.ICEVACATIONS.COM.AU
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PRIVILEGES HOLIDAY EXTRAS
As a Privileges Elite member, you have the ability to exchange
your Privileges Qualified Credits at a variety of international
holiday hot spots supplied by PRIVILEGES HOLIDAY EXTRAS13
par tners. These bookings are exclusive to qualified Privileges
members only,* so the only decision you have to make is where
to go.
Check the website for availability and destinations:
WORLDMARKSP.COM/PRIVILEGES/HOLIDAYEXTRAS
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*Privileges member-only benefit. Fees may apply for guest bookings.
Once you’ve made your selection, to exchange your Privileges Qualified
Credits, contact your Privileges Elite Reservations team:
T:
AU 1800 076 077 | NZ 0800 176 077 | FJ 008 003 263
SMS: +61 447 TRAVEL (+61 447 872 835)
E: PRIVILEGES@WYN.COM
For cash bookings, contact RCI directly on:
T: AU 1300 737 667 | NZ 0800 737 667 | FJ +61 7 5588 9999
Bookings available Monday to Friday between 9am and 5pm AEST.
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STRETCH YOUR VACATION CREDITS FURTHER
Save your Privileges Qualified Credits for another day and take
advantage of these fantastic cash options – great for planning that
quick getaway or to help out with your dream holiday.
FUN TIME14 is definitely the way to go for that last minute
getaway! As a Privileges Elite member, you can book up to
28 days from your travel date at any WorldMark South Pacific
Club* or Associate Resor t* for a maximum of five nights at these
very attractive cash rates:
Australian & New Zealand Resor ts:
AUD6.5 cents per Credit
Fijian Resor ts:
AUD7.5 cents per Credit
Privileges Elite members may make one Fun Time weekend-only
booking per 6,000 Vacation Credits per calendar quar ter.
ONE-TIME CREDITS 15 allow you to either complete a dream
reservation when you’re a little shor t on Vacation Credits, or as a
cash option if you’d like to save all of your Vacation Credits.
As a Privileges Elite member, receive 10% off the standard One-Time
Credit rate any time you need them.
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*Subject to availability.
To book, log on to worldmarksp.com or contact your Privileges Elite Reservations team:
T:
AU 1800 076 077 | NZ 0800 176 077 | FJ 008 003 263
SMS: +61 447 TRAVEL (+61 447 872 835) | E: PRIVILEGES@WYN.COM
Plus, Privileges Platinum members may also receive 10% ADDITIONAL OWNER REFERRAL AWARD
CREDITS16 every time you refer friends and family who then become WorldMark South Pacific Club
Owners. That means more holidays for you without touching your annual Vacation Credits!
For more details contact Friends First:
T: AU 1800 FRIEND (1800 374 363) | NZ 0800 440 418
W: WORLDMARKSP.COM/FRIENDSFIRST | E: FRIENDS.FIRST@WYN.COM
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WYNDHAM HOTELS
INTERNATIONAL PREFERRED RATES
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Enjoy up to 20% off the best cash rate at selected Wyndham Hotels
and Resor ts plus all core brands.
Plus, as a Privileges Elite member, you also have the ability to use your
Privileges Qualified Credits to secure accommodation at selected great
Wyndham Hotel proper ties.17
To make a reservation, contact your Privileges Elite Reservations team:
T: AU 1800 076 077 | NZ 0800 176 077 | FJ 008 003 263
SMS: +61 447 TRAVEL (+61 447 872 835)
E: PRIVILEGES@WYN.COM
W: WORLDMARKSP.COM/PRIVILEGES
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ACHIEVE PRIVILEGES DIAMOND STATUS:
YOUR NEXT STEP UP
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Step up to Privileges Diamond and open the door to an even wider
world of holiday freedom: more options, more flexibility, more
holidays and more destinations.
As a Privileges Diamond member, not only are you entitled to all
the Privileges benefits of lower membership levels, but you also gain
access to additional fantastic benefits as well:
• More resor t perks, including Complimentary Housekeeping,18
Broadband,19 Resort Activities20 and more enter tainment with
three Complimentary DVD Rentals4
• Ability to use Credits for travel with Personal Choice21 once every
other Anniversary Year
• Extended booking windows and maximum night stays
• Plus even more discounts and benefits…
To find out more, call Owner Enhancements on the number below
or speak to your Resort Host during your next stay:
T: OWNER ENHANCEMENTS 1300 703 721
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PRIVILEGES PROGRAM RULES
*Privileges by Wyndham (‘Privileges’) is provided by
Wyndham Vacation Resor ts Asia Pacific Pty Ltd, which
is the Developer of the WorldMark South Pacific Club by
Wyndham. The benefits bestowed under the Privileges
program are provided at the complete discretion of the
Developer, which may revoke, modify or add benefits at any
time at its discretion without prior notice. Privileges comprises
various membership tiers and the benefits obtained through
Privileges will vary depending on the tier of membership.
of the Developer, has been extended cer tain Privileges
benefits described in the Privileges program herein and at
worldmarksp.com/privileges.
The current tiers of Privileges membership are:
The Developer has also developed a discount program
in conjunction with Frequent Values and various business
par tners and, at its sole discretion, will make available to both
Owners and non-Owners of the WorldMark South Pacific
Club on the basis they opt in to receive the benefit as par t of
the Privileges program.
Privileges White: Only available to non-WorldMark South
Pacific Club Owners
Privileges Blue: A non-qualified and limited tier level,
with no Ownership enhancement benefits, available to
WorldMark South Pacific Club Premier Owners who do
not have Privileges Qualified Credits
Privileges: 6,000 - 19,999 Privileges Qualified Credits
Privileges Elite: 20,000 - 34,999 Privileges Qualified Credits
Privileges Diamond: 35,000 - 62,999 Privileges
Qualified Credits
Privileges Platinum: 63,000 or more Privileges
Qualified Credits
Additionally, the below is only available to eligible Privileges
Platinum members:
100 Club:
For Privileges Platinum members who have a minimum of
100,000 Annual Vacation Credits that are also Privileges
Qualified (Annual Credits exclude Bonus, Award and OneTime Credits as well as borrowed and saved Vacation
Credits).
The Developer has established the Privileges program
whereby a WorldMark South Pacific Club by Wyndham
Premier Owner (‘Premier Owner’) who is a qualified Privileges
member and is in good standing can redeem cer tain
WorldMark South Pacific Club Vacation Credits (‘Privileges
Qualified Credits’) for holiday and travel oppor tunities outside
of the Club; or who is in good standing but not a qualified
Privileges member or above who, at the sole discretion
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The Developer has fur ther established these Privileges
program rules, which may be amended from time to time
at its discretion, in connection with the use of the benefits
described herein. Benefits are also subject to the separate
Terms and Conditions of their individual providers and are
subject to change from time to time.
The selected resor ts managed by Wyndham Vacation
Resor ts Asia Pacific Pty Ltd and Resor t Management by
Wyndham Pty Ltd at the time of printing:
1- WorldMark South Pacific Club by Wyndham Denarau Island
2- Wyndham Vacation Resor ts Asia Pacific at Ramada Marcoola Beach
3- WorldMark South Pacific Club by Wyndham Golden Beach
4- Wyndham Vacation Resor ts Asia Pacific Kirra Beach
5- Wyndham Vacation Resor ts Asia Pacific Flynns Beach
6- Wyndham Vacation Resor ts Asia Pacific Sydney
7- WorldMark South Pacific Club by Wyndham Ballarat
8- Wyndham Vacation Resor ts Asia Pacific Seven Mile Beach
9- Wyndham Vacation Resor ts Asia Pacific Per th
10- Wyndham Vacation Resor ts Asia Pacific Dunsborough
11- WorldMark South Pacific Club by Wyndham Rotorua
12- Wyndham Vacation Resor ts Asia Pacific Wanaka
13- Wyndham Vacation Resor ts Asia Pacific Coffs Harbour - Treetops
14- Wyndham Vacation Resor ts Asia Pacific at Ramada
Por t Douglas
15- Wyndham Vacation Resor ts Asia Pacific Torquay
16- Wyndham Vacation Resor ts Asia Pacific Surfers Paradise
17- WorldMark South Pacific Club by Wyndham at Ramada Resor t Phillip Island (coming soon)
These resor ts are subject to change.
*Privileges by Wyndham is a benefit offered by Wyndham
Vacation Resor ts Asia Pacific Pty Ltd to eligible Owners of
Privileges Qualified WorldMark South Pacific Club Premier
Owner Vacation Credits, which may be terminated by
Wyndham Vacation Resor ts Asia Pacific Pty Ltd at its sole
discretion, and does not and is not intended to fall within
the ambit of AFS Licence No. 225200 held by Wyndham
Vacation Resor ts South Pacific Ltd ACN 090 503 923. Use
of, or par ticipation in, the Privileges program is completely
voluntary. Privileges members can opt out of the Privileges
program at their discretion at any time. Payment of any
membership fee or other cost associated with Privileges will
be provided to Wyndham Vacation Resor ts Asia Pacific
Pty Ltd. To remain a Privileges member, the Privileges
membership fee must be paid in full. The continued availability
of the Privileges program is not necessary for a WorldMark
South Pacific Club Premier Owner’s use and enjoyment
of any accommodation in WorldMark South Pacific Clubowned proper ties. No costs associated with the Privileges
program are passed on to WorldMark South Pacific Club
Owners. Par ticipation in the Privileges program is separate
from Ownership in WorldMark South Pacific Club and the
Privileges program can be modified or discontinued at any
time. WorldMark South Pacific Club Premier Owners should
not purchase a WorldMark South Pacific Club Ownership in
reliance on the continued availability or renewal or extension
of the Privileges program, which may be withdrawn by
Wyndham Vacation Resor ts Asia Pacific at its discretion, at
any time. Wyndham Vacation Resor ts Asia Pacific Pty Ltd
ACN 090 083 6 13.
9-Month and 13-Month Reservation Reminders: Privileges
Elite members and above may request an electronic mail
(email) reminder seven (7) days prior to the beginning of
a 13-month reservation window and seven (7) days prior
to the 9-month reservation window at selected resor ts
managed by Wyndham Vacation Resor ts Asia Pacific and
Resor t Management by Wyndham Pty Ltd, noted previously.
Wyndham Vacation Resor ts Asia Pacific is not responsible for
undeliverable messages or recipient’s equipment malfunctions.
This benefit does not guarantee that any specific reservation
will be available.
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Elite Check-in Service: Privileges Elite members and above
are eligible to receive an expedited check-in. The room may
be available before the usual check-in time of 4pm. The
Privileges Welcome Wallet is made available at the Elite
Check-in board so the eligible Privileges member can expedite
their check-in without waiting for reception staff to commence
registration. This benefit is only available at selected resor ts
managed by Wyndham Vacation Resor ts Asia Pacific and
Resor t Management by Wyndham Pty Ltd.
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Elite Grocery Service: Privileges Elite members and above
will be provided an electronic mail (email) reminder and
grocery list four teen (14) days prior to their check-in date.
When they have indicated his/her choices from the list of
items no less than 72 hours prior to arrival, the specified
goods will be delivered to the apar tment by 4pm on
arrival date. Wyndham Vacation Resor ts Asia Pacific is
not responsible for undeliverable messages or recipient’s
equipment malfunctions. A delivery fee (if applicable) needs to
be paid by the Privileges member upon check-out along with
the cost of groceries. This benefit is only available at selected
resor ts managed by Wyndham Vacation Resor ts Asia Pacific
and Resor t Management by Wyndham Pty Ltd, noted above.
Grocery reminders will not be sent for new bookings made
within 96 hours of arrival.
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Complimentary DVD Rental: Privileges Elite members
may receive one, Privileges Diamond members may receive
three and Privileges Platinum members may receive unlimited
Complimentary DVD Rentals per reservation. Choice of DVD
rentals is limited to those that are available at the resor t.
This benefit is only available at selected resor ts managed
by Wyndham Vacation Resor ts Asia Pacific and Resor t
Management by Wyndham Pty Ltd in rooms that include
provision of a DVD player.
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Associate Resorts: Entitles qualified Privileges members
and above to redeem Privileges Qualified Credits and use
the Fun Time benefit for reservations at cer tain resor ts
associated with the Developer. The Developer, at its sole
discretion, has extended the use of various Associate Resor ts
to all Premier Owners (who may or may not be Privileges
Blue members) who are in good standing as a benefit that
enables them to use a limited booking window for Associate
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Resor ts. A Premier Owner’s access is for a limited duration,
subject to additional restrictions and may be removed or
modified by the Developer without notice. Privileges members
and Premier Owners will be subject to rules and guidelines
of operation that may be applicable at each Associate
Resor t. Reservations are subject to availability and are made
available through the Developer. The time period to make
a reservation at an Associate Resor t may vary by location
or Privileges tier. The following table outlines the booking
windows for Privileges members and Premier Owners.
If cancelled in less than the required number of days, the
Privileges member or Premier Owner will be charged the
applicable number of Vacation Credits. After check-in, there
is no refund of the Vacation Credits in the event of an early
check-out. Cancellations by telephone must be received by
contacting the Privileges Elite Team on the contact details
and during business hours noted on the back of this program
guide. These hours are subject to change. Vacation Credits
used towards this feature require a minimum of three months
(90 days) validity to be accepted.
Affiliate Resorts: Available to qualified Privileges members
whereby access to WorldMark, The Club (US) resor ts and
selected CLUB WYNDHAM® Plus resor ts and rooms is
offered as a benefit by the Developer and as such is subject to
change or termination without notice. The parent company,
Wyndham Resor t Development Corporation, has the right to
terminate or suspend a Privileges member’s reservation if that
member’s WorldMark South Pacific Club Premier Ownership
and/or Privileges membership has been terminated or
suspended by the Developer and/or WorldMark South Pacific
Club. There is no guarantee that the Developer will remain
affiliated with Wyndham Resor t Development Corporation
after the expiration or termination of the Exchange Network
Agreements, which allow for these benefits to be offered,
or whether the same or similar programs will continue to be
available to Privileges members in the future. WorldMark,
The Club Nor th American and CLUB WYNDHAM® Plus
Owners can book their respective resor ts 13 months in
advance while qualified Privileges members (and eligible
Premier Owners) can book WorldMark, The Club resor ts
11 months in advance and selected CLUB WYNDHAM®
Plus resor ts and rooms either up to eight months (qualified
Privileges, Privileges Elite and Privileges Diamond members)
or nine months (Privileges Platinum members). Therefore,
there is a risk that qualified Privileges members and above
will not be able to reserve WorldMark, The Club resor ts and
selected CLUB WYNDHAM® Plus resor ts and rooms as
desired since Nor th American Owners have a longer booking
window. When exchanging into a WorldMark, The Club resort
or selected CLUB WYNDHAM® Plus resort and rooms,
Privileges members must abide by their rules and guidelines
and will be responsible for any usage fees or taxes incurred
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Membership Level
Booking Window
WorldMark South Pacific Club by
Wyndham Premier Owners
Up to 3 months
(limited resor ts)
Privileges
Up to 13 months
Privileges Elite, Diamond and
Platinum
Up to 14 months
The Privileges member or Premier Owner is responsible for
any taxes payable in connection with a reservation at an
Associate Resor t. The cancellation provisions set for th below
shall apply in connection with the cancellation of an Associate
Resor t reservation. Privileges members or Premier Owners
may cancel reservations at Associate Resor ts without penalty
by giving email, written, or telephone notice, which must be
received within the following time periods:
For Reservations Made
No Later Than
61 days to 14 months in
advance
30 days before check-in
15 days to 60 days in
advance
10 days before check-in
48 hours to 14 days in
advance
48 hours before check-in
0 hours to 48 hours
No cancellation
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as a result of your holiday stay. Additional occupancy taxes,
fees or charges imposed by some local councils ranging from
approximately US$1 to US$15 per night may also be incurred.
Privileges members may only use Privileges Qualified Credits for
reservations at Affiliate resorts. Fun Time, Bonus Time, Bonus
Credits and One-Time Credits are not accepted. Bookings for
selected CLUB WYNDHAM® Plus resorts and rooms may be
made from October 2012 with arrival dates not before January
2013 only. Only a limited number of rooms in selected CLUB
WYNDHAM® Plus resorts are available under this agreement
and may change from time to time. They currently include:
Grand Desert - Las Vegas, Nevada. Royal Garden - Waikiki,
Hawaii. Bali Hai - Kauai, Hawaii. Towers on the Grove - Myrtle
Beach, South Carolina. Sky Line - Atlantic City, New Jersey.
Kingsgate - Williamsburg, Virginia. Bonnet Creek - Orlando,
Florida. Nashville - Nashville, Tennessee.
Travel Insurance Discount: Privileges Elite members may
receive 15% discount, Privileges Diamond members 20%
discount and Privileges Platinum members 25% discount off
Cover-More® Travel Insurance policies arranged through
Travel by Wyndham and only when members complete
an international travel booking with Travel by Wyndham.
Privileges members should consider the Product Disclosure
Statement before deciding about the insurance. Insurance
administered by Cover-More, issued by Great Lakes
Reinsurance (UK) PLC ARBN 127 740 532, ABN 18 964 580
576, AFSL No. 318603, trading as Great Lakes Australia. © 2011
Cover-More Insurance Services Pty Ltd ABN 95003114145 AFSL
241713. Benefit is only available while Travel by Wyndham
maintains a commercial agreement with Cover-More
insurance and contract and commission levels remain as
they are currently. Discount levels subject to change should
any par t of the commercial agreement with Cover-More
Insurance change.
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Privileges Loyalty and Discount Benefits: Wyndham has
developed a discount program in conjunction with Frequent
Values and various business par tners and, at its sole
discretion, will make offers available to both Owners and
non-Owners of the WorldMark South Pacific Club on the
basis they opt in to receive the benefit as par t of the Privileges
program and pay the applicable fee. However, for qualified
Privileges members and above, who are in good standing,
access to this benefit is included in their Privileges membership.
For full Terms and Conditions, please go to
worldmarksp.com/privileges.
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Nightly Stays/Split Weeks. 10-Month Booking Window*
Room Type
Studio
One-Bedroom
Golfers Plus Membership: Privileges Elite members and
above, who are in good standing, may opt in to obtain a
maximum of two Golfers Plus memberships to enjoy the
savings and discounts offered as par t of the Golfers Plus
program. The Golfers Plus membership is activated 10 days
from receiving eligible membership enrolment form found in
this pack. For fur ther Terms and Conditions on the Golfers
Plus membership, please refer to the website at
golfersplus.com.au.
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RCI Exchange Membership: Qualified Privileges
members also receive membership in the RCI Pacific Pty Ltd
accommodation exchange programs. Qualified members may
exchange their Privileges Qualified Credits for a full week or
nightly stays at par ticipating RCI Affiliated Resor ts. Annual
membership in RCI is provided at no additional cost subject
to the Privileges member being in good standing. Exchanging
through RCI requires specific exchange fees and may require
additional housekeeping fees and taxes. Exchanging through
RCI Affiliated Resor ts is subject to RCI Terms and Conditions.
Fees are subject to change without notice and at the
discretion of RCI.
Two-Bedroom
ThreeBedroom
10
Season
Credits
Mon-Thu
Fri-Sun
Red
960
1,600
White
720
1,200
Blue
480
800
Red
1,080
1,800
White
840
1,400
Blue
600
1,000
Red
1,200
2,000
White
960
1,600
Blue
720
1,200
Red
1,440
2,400
White
1,080
1,800
Blue
840
1,400
Taxes and housekeeping fees may apply. Resor t fees
are non-refundable and subject to change without prior
notice. All Credit values are per week.
*
Fees*
Australian
Members
New Zealand
Members
4 nights or more
- Pacific: AUD$119
(per booking)
4 nights or more
- Pacific: NZD$119 $130 (per booking)
4 nights or more
- International:
AUD$119 - $229
(per booking)
4 nights or more
- International:
NZD$130 - $229
(per booking)
Less than 4 nights:
AUD$25 (per
night)*
Less than 4 nights:
NZD$27 (per
night)*
Cruise
Exchange
Fees
AUD$229
NZD$229
Guest
Certificate
AUD$30
NZD$30
Over 22 days:
AUD$75
Over 22 days:
NZD$75
Within 21 days:
entire booking fee
Within 21 days:
entire booking fee
Fee Type
Resort
Exchange
Fees
Cancellation
Fees
ICE Cruise Exchange Membership: Qualified Privileges
members also receive membership with the cruise exchange
program provided by International Cruise & Excursions,
Inc. (‘ICE’). Privileges members may exchange Vacation
Credits for various cruise options and/or fly/cruise packages
as offered from time to time by the provider. Vacation
Credits used towards this feature require a minimum of six
months (180 days) validity to be accepted. Access to cruise
options in ICE is provided at no additional cost subject to
the Privileges member being in good standing. Exchanging
through ICE may provide options with additional fees
but does not require specific exchange fees. Taxes, por t
charges, surcharges, etc. as determined by the nature of the
specific options taken by the Privileges member, may also
be required. Exchanging through ICE is subject to ICE Terms
and Conditions. Fees are subject to change without notice
from ICE.
Fun Time: Entitles qualified Privileges members to reserve
WorldMark South Pacific Club Apar tments and Associate
Resor ts prior to arrival as follows:
14
12
Privileges Holiday Extras: Qualified Privileges members
will gain access to additional resor t inventory provided by
external suppliers 121 days from desired arrival date. If a
Privileges Holiday Extras booking is cancelled, the Privileges
member may be charged the applicable number of Privileges
Qualified Credits as follows:
13
Taxes and housekeeping fees may apply. Resor t fees
are non-refundable and subject to change without prior
notice. All Credit values are per week.
*
RCI Elite Benefits: These benefits are issued to all qualified
Privileges Elite, Diamond and Platinum members by RCI
Pacific Pty Ltd.
11
· 22 Days or More prior to arrival date:
Full Credits returned to Privileges member
· 21 Days or Less prior to arrival date:
No Credits returned to Privileges member
Access to Privileges Holiday Extras is subject to availability.
Privileges Holiday Extras inventory is not provided by the
Developer and therefore the Privileges member makes
the bookings subject to the external suppliers Terms and
Conditions. This product will not be offered for bookings
within 31 days of arrival. This is a Privileges member only
benefit and fees may apply for booking on behalf of guests.
Max. Consecutive
Nights
Max. No.
Weekend
Only Bookings
Booking
Window
Premier
and
Privileges
Blue
3
1 per 6,000
Credits per
Calendar
Quar ter
0-14 Days
Privileges
4
0-21 Days
Privileges
Elite
5
0-28 Days
Privileges
Diamond
Privileges
Platinum
6
1 per 6,000
Credits per
Calendar
Quar ter
1 per 6,000
Credits per
Calendar
Quar ter
Unlimited
7
Unlimited
0-42 Days
0-35 Days
The Developer, at its sole discretion, has extended Fun Time
to all Premier Owners in good standing, who may or may
not be Privileges Blue members, as a benefit that enables
a WorldMark South Pacific Club Premier Owner to reserve
WorldMark South Pacific Club Apar tments and Associate
Resor ts from 0 to 14 days prior to arrival. Privileges
members and Premier Owners will access Fun Time via
the purchase of One-Time Credits from the Developer
subject to the prepayment of a fee as determined by the
Developer. This fee is subject to change and is currently
AUD6.5 cents per Credit for Australian and New Zealand
resor ts and AUD7.5 cents per Credit for Fijian resor ts.
The Privileges member or Premier Owner agrees to use
One-Time Credits within the WorldMark South Pacific
Club’s Guidelines and Regulations for making Vacation
Credit reservations, therefore a Fun Time reservation made
25
while the Owner still has free housekeeping tokens in his/
her account for the Anniversary Year will utilise an existing
token. If no such tokens are available, the housekeeping fee
prescribed for a similar size WorldMark South Pacific Club
Apar tment will apply. Fun Time is subject to availability
and the length of a Fun Time reservation is subject to the
restrictions set for th in the following table. Reservations can
be made for more than one resor t, provided that the Fun
Time por tions of these reservations are not for more than
the following specified maximum number of consecutive
nights. Except as provided herein, there is no limit to the
number of Fun Time reservations. Consult the latest Product
Disclosure Statement for full Terms and Conditions and
how to use Fun Time in conjunction with One-Time Credits.
Privileges members or Premier Owners may cancel Fun
Time reservations without penalty by giving email, written,
or telephone notice, which must be received within the
following time periods:
For Reservations Made
61 days to 14 months in
advance
15 days to 60 days in
advance
48 hours to 14 days in
advance
0 hours to 48 hours
No Later Than
30 days before check-in
10 days before check-in
48 hours before check-in
No cancellations
After check-in, there is no refund of fees in the event of an
early check-out. There will be a 48-hour waiting period
between a cancellation and a new reservation. Cancellations
by telephone must be received by contacting the Privileges
Elite Team on the contact details and during business hours
noted on the back of this program guide. These hours are
subject to change.
One-Time Credits: Qualified Privileges members are
eligible to purchase One-Time Credits at the discount
specified for use in connection with reservations as set
for th in the WorldMark South Pacific Club Guidelines.
Eligible Privileges members may use One-Time Credits
up to thir teen (13) months prior to arrival following the
15
26
same guidelines set for th in the WorldMark South Pacific
Club Guidelines. The purchase of One-Time Credits is
subject to availability. A reservation must be made at the
time the One-Time Credits are purchased. The fee for
purchasing One-Time Credits is payable at the time of the
reservation. The cost to purchase One-Time Credits is
determined by and at the discretion of the Developer and is
subject to change. Reservations may include weekend-only
reservations. Privileges members may cancel reservations
made with One-Time Credits without penalty by giving
email, written or telephone notice, which must be received
within the following time periods:
For Reservations Made
No Later Than
61 days to 14 months in
advance
30 days before check-in
15 days to 60 days in
advance
10 days before check-in
48 hours to 14 days in
advance
48 hours before check-in
0 hours to 48 hours
No cancellations
After check-in, there is no refund of fees in the event of an
early check-out. If there is only one unit left, there will be a
48-hour waiting period between a cancellation and a new
reservation. Cancellations by phone must be received by
contacting the Privileges Elite Team on the contact details
during the business hours noted on the back of this booklet.
These hours are subject to change.
Cancellations made within the specified time periods
will result in a refund of the cost of One-Time Credits. If
cancellation occurs in less than the required time frame,
the cost of One-Time Credits will not be refunded, nor will
the One-Time Credits be reimbursed. After check-in, there
is no refund of the cost of One-Time Credits in the event
of an early check-out, nor will the One-Time Credits be
reimbursed.
Additional Owner Referral Award Credits: Privileges
Elite members and above may be eligible to receive Award
Credits, in addition to those normally offered for such
referrals, in connection with the referral of friends and family
who then become WorldMark South Pacific Club Owners
based on the following:
16
Privileges Elite members
10% more Owner
Referral Rewards
Privileges Diamond
members
15% more Owner
Referral Rewards
Privileges Platinum
members
20% more Owner
Referral Rewards
Please note, Award Credits do not add to your balance of
Privileges Qualified Credits and therefore are not eligible to
trial higher tiers or benefits.
Please contact a Friends First Representative for details by
calling 1800 FRIEND (1800 374 363). New Zealand members
call 0800 440 418.
Wyndham International Preferred Rates: Qualified
Privileges members have access to Wyndham International
Preferred Rates, which are subject to availability and may
change or can be substituted without notice. There are
currently five (5) proper ties available for Privileges members
when using their Privileges Qualified Credits. Bookings may
require up to 72 hours to confirm due to time differences
between Australia and the United States. Cancellation
policies vary based on specific locations selected.
Cancellation terms and policies will be provided at time of
booking. The current hotels are:
• Wyndham Orange County CA
• Wyndham Rio Mar Beach Resor t
• Wyndham Peach Tree Conf Centre GA
• Wyndham Galvez TX – Hotel Galvez –
A Wyndham Historic Hotel
17
Complimentary Housekeeping: Privileges Diamond
members and above are eligible for one (1) Complimentary
Housekeeping Service at the end of each stay at WorldMark
South Pacific Club resor ts, Associate Resor ts, Affiliate
Resor ts and exchanges. This benefit does not apply when
utilising the Personal Choice benefit.
18
Complimentary Broadband: Available to Privileges
Diamond members and above. To prevent unauthorised
use, the broadband provider may impose a daily download
limit on all accounts, fees may occur if download limits are
exceeded. This benefit is only available at selected resor ts
managed by Wyndham Vacation Resor ts Asia Pacific and
Resor t Management by Wyndham Pty Ltd.
19
Complimentary Resort Activities: Available to Privileges
Diamond members and above, this benefit is only available
at selected resor ts managed by Wyndham Vacation Resor ts
Asia Pacific and Resor t Management by Wyndham Pty Ltd.
Activities may differ from resor t to resor t and change from
time to time. Activities offered exclude motorised equipment,
catamarans, coin-operated machines, activities supplied by
a third par ty and any other activity exclusions that may be
advised by the resor t of redemption. Use of activities and
equipment may not be redeemed for consecutive time slots
and are subject to availability. Privileges members par ticipate
in any activity at their own risk and release, discharge and
indemnify Wyndham Vacation Resor ts Asia Pacific Pty
Ltd, its subsidiaries and all other associated entities and
personnel from and against all liability and negligence in
relation to any loss or injury that may be suffered by the
Privileges member, whether caused by an activity or any
Service Provider’s negligence or otherwise. The recipient
agrees and accepts all Terms and Conditions, including those
applicable to any Service Provider, by redeeming the voucher.
20
Personal Choice: Privileges Diamond members may conver t
their Privileges Qualified Credits every other Anniversary Year
and Privileges Platinum members once every Anniversary
Year toward the purchase of a qualified travel option made
available through Travel by Wyndham Pty Ltd ACN 090
106 077 (Travel by Wyndham). Travel options are subject to
availability. Additional transaction fees, taxes and incidental
charges may apply. Cancellation policies vary based on the
specific travel option offered. Cancellation terms and policies
will be provided at time of booking the specific travel option.
Privileges Qualified Credits used towards this feature require
a minimum of forty-five (45) days validity to be accepted,
may only be sourced from Vacation Credits allocated to the
Privileges member’s Owner account in the first instance (not
transferred from other Privileges members or WorldMark
Owners). For the purposes of this benefit, ‘year’ means a
WorldMark South Pacific Club Owner’s Anniversary Year.
Please note, the Complimentary Housekeeping benefit does
not apply to Personal Choice.
21
For more information:
• Email PRIVILEGES@WYN.COM
• Go to WORLDMARKSP.COM/PRIVILEGES
• Book an Owner Education Session at: WORLDMARKSP.COM/EDUCATION
• Attend an In-house Owner Update
Phone Privileges Elite Reservations team on
AU 1800 076 077 | NZ 0800 176 077 | FJ 008 003 263
Office Hours: Monday to Friday from 7am to 8pm AEST
Saturday and Sunday from 8:30am to 4:30pm AEST
Wyndham Vacation Resorts Asia Pacific Pty Ltd ACN 090 083 613. SA6927c