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PDF format of Case Study
Case Study: IndiaProperty.com (IP ) Background IndiaProperty.com, a division of Consim Info Pvt. Ltd.,(formerly Bharat Matrimony) provides an indepth information on buying, selling and renting out properties in India. Leveraging the internet as the platform, the group launched India Property.com in 2005 in order to give the time-pressed, net savvy customers an easier, quicker and surer way to seek property online and thus revolutionize the way property is bought and sold in the real estate market. Key Challenges • • Achieving media visibility among fierce competitors like Magicbricks.com (owned by Times Group), 99cres.com; Makaan.com etc. Direct threat to the print media by means of real estate classifieds section which is available online at much cheaper price with better returns. Communication Objectives • • • Break the clutter of portals to position Indiaproperty.com as a complete solution for the property developers, seekers and real estate agents. Position the portal loaded with real estate investment opportunities especially for the NRI community who look forward to invest in India. Project IP’s value driven knowledge on real estate among the prospect buyers community through frequent communication on the current market trends and estimation. Strategy & Key Initiatives IP Events and Promotions • India Property show 2008, Dubai – A property exhibition in Dubai on the investment opportunities in India. Target audience – Builders from all across India, especially Kerala. • Since the majority of nationals in Dubai were of Kerala origin investment opportunities for them would primarily mean investment in their God’s own country. • PR Strategy GRI tried to leverage this connection between the Dubai based Malayalees and associated the emotional string of investing their hard earned money in their own native place in Kerala • The PR campaign in India focused on communication to the Kerala media primarily and Chennai media subsequently. (Given that the Middle East had a large proportion of Gulf immigrants from Chennai, who too desired to convert their liquid cash into an immovable asset such as property) • Leveraging the regional connect between the economically stable Gulf Malayalees and Kerala as an emerging destination for real estate investments, the core message of the campaign focused on highlighting the progressive growth trend of Kerala with an increasing level of NRI investments. • GRI Recommended the following: − Press briefing and media interactions to the Kerala media, specifically the regionals who have a higher circulation and reach than the English mainlines. − Discussion on projecting the growth figures of Kerala inline with the growing inflow of NRI investments. − Growth of real estate in modernizing the overall lifestyle pattern in Kerala, especially Kochi. − Objectives of an exhibition such as India Property Show 2008 which will help Kerala sustain the growth pattern for a longer period. Select Media Coverage India Property Show on May 2 & 3- Malayala Manorama – 24 April 2008 Hindu Business Line – 24 April 2008 Brand PR: GRI’s recommendations were based on positioning India property.com as a complete solutions provider. This involved on-ground activities focused at the consumers as the key stakeholders as well as media activities which consisted of two elements: Agents Meet for the agents and Builders Meet for the builders. The Agents Meet included the following discussion points: • • • Advantages of online property listing Deep penetration of property portals – especially among NRIs Suggested ways of enlisting online – highlight attributes such as user friendliness, The community of builders were targeted across various Tier 1 & 2 cities to enable them to cashin on the then booming real estate opportunity through Builders Meet organized by IndiaProperty.com to understand the following: • • • • Real estate trends from the panel of experts Back up advantage for builders – Solutions & preparedness during recession Growth estimations by eminent speakers Special Q&A session by the media Select Media Coverage Hindu Property Plus – July 26, 2008 Hindu Business Line – October 3, 2008 The Hindu – 5 June 2008 Financial Chronicle – Dated 18 August 2008 New Indian Express – Express Estates – Dated 28 June 2008 Articles placing the spokesperson/s as thought leaders of the real estate industry Interaction coverage with the National Head- Sales & Marketing, IndiaProperty.com Indian Express June 7, 2008 Interaction coverage with the Chief Marketing Officer, Consim Info Pvt Lt Purchase – June 2008 Statesman – 25 May 2009 Interaction coverage with Mr.J.Murugavel, Founder & MD, Consim Info Pvt Ltd Express Estates – July 26 2008 Property Listings via Print In line with highlighting the above mentioned attributes, it was of core importance to bring a brand recall to the end users for whom property hunt is a daunting task. We explored opportunities for regular property listings via print medium (Financial Chronicle) and developed a platform to achieve long lasting mileage through the activity since July 2008 which still continues (July 2009) more than a year ! Financial Chronicle - Trivandrum property listings – August 2008 Financial Chronicle - Coimbatore Property listings – 7 July 2008 --End--