Sustain - Glow-worm

The energy you need
Sustain
The new boiler
for social housing
Glow-worm
Nottingham Road
Belper
Derbyshire
DE56 1JT
Department
Telephone
Email
Head Office
01773 824 639
info@glow-worm.co.uk
Literature
01773 596 105
literature@glow-worm.co.uk
0330 100 7678
0330 100 7681
renewableservice@glow-worm.co.uk
0330 100 7679
0330 100 7677
renewableservice@glow-worm.co.uk
Training
01773 596 156
training@glow-worm.co.uk
Spare Parts
01773 596 090
spares@glow-worm.co.uk
Service Department
Boilers
Renewables/New Technology
customerservice@glow-worm.co.uk
Installer Technical Support
Boilers
Renewables/New Technology
technical@glow-worm.co.uk
www.glow-worm.co.uk
for A4
for A5 & 1/3 A4 leaflets
GW SUS 09/15
Sustain - long term reliability and
Combi
Regular heat only
System
low cost ownership...
Sustain - making installation
& maintenance easier
Sustain is a compact cupboard fit boiler and comes with a rear
flue option which offers a wider choice of install locations.
The boiler is small and light making installation easy and is
designed using standard DIN layout to make boiler swaps
quick, low cost and simple.
Maintenance costs will be kept low because Sustain is
accessible, easy to work on and only requires a water flush
which avoids the need for specialist cleaning tools and
chemicals. Should any fault appear, the familiar on board
diagnostics used on Glow-worm boilers for over 10 years will
make it simple for installers to check and resolve issues.
Maintenance is simple with Sustain. The boiler uses a
new high performance aluminium heat exchanger which is
proven and reliable based on over 1 million installations of
Flexicom. The automotive grade aluminium is a high quality
design with wide waterways making it perfect for retrofit
and replacement systems.
Introducing Sustain from Glow-worm
The Sustain range is Glow-worm’s new ErP ‘A’ rated boiler
developed specifically for the social housing market.
long term warranties will cover any costs. Sustain is
supported by the UK’s largest manufacturer engineer
network of over 230 Glow-worm staff.
Sustain meets social housing sector needs by bringing
high levels of reliability supported by long term warranties
to provide a predictable cost of ownership and a long life
solution for heating tenant’s properties. Contractors will
find Sustain easy to work on therefore keeping maintenance
costs low and should any problems occur, then the choice of
Designed using automotive grade aluminium, the Sustain
heat exchanger is a high quality, high efficiency product
that makes the boiler not only light to install but also easy
to maintain. Sustain is designed with long life components,
is simple and easy to work on and is perfect for reducing
maintenance costs on social housing properties.
...the perfect boiler
for Social Housing
03
Sustain - designed to meet the needs of contract installers, landlords & tenants
A wide choice of tenant controls
to keep bills low
Compact, efficient & reliable boiler range
Designed using automotive grade aluminium the Sustain heat exchanger delivers reliable performance,
offering high quality and high efficiency. Sustain is compact with a rear flue for a cupboard fit and it is
designed to last longer reducing ownership and maintenance costs.
Sustain comes with a bright LCD on board display making
it easy to view in any location for tenant, installer and
service engineer. Sustain is compatible with the full range of
Glow-worm controls from a simple manual timer to the
wired or wireless Climapro range of programmers. Whatever
your tenant requirement Glow-worm has a control to suit,
ensuring heating and hot water is always available and so
that Sustain operates in the most efficient way possible to
reduce tenant energy bills.
Online tools for social
housing installation firms
Long life design with easy maintenance
The patented 4 sided cooling reduces the stress on the heat exchanger which means longer term
reliability for your tenants. It’s simple water flush system clean makes Sustain easy to maintain.
Modern design and great display
clubenergy
Sustain has a modern, high impact design which will suit your tenant’s homes and comes with a bright
easy to read LCD display, a smart, timeless case design and super quiet running.
Alliance
Sustain comes with a suite of online and smart phone App tools to make
installation and paperwork easy. Club Energy Alliance is built upon the award
winning Club Energy platform and helps installers cut out paperwork and speed
up requests for contract support payment to improve cash flow.
A wide range of options to suit any tenant home
Installers can use the Plumbing Toolbox App to scan the Sustain barcode,
register the installation and complete Gas Safe and Benchmark with a few clicks.
All of this installation data is then held online in Club Energy Alliance and
allows the contractor HQ to electronically submit to Glow-worm in order to
process contract support payments and register product guarantees. The online
solution reduces paperwork, eliminates errors and speeds up the registration
and payment process.
Sustain has a wide range of outputs and covers Combi, System and Regular options along with a choice
of rear or top flues so you can install virtually anywhere including inside a kitchen cupboard. Sustain
will suit the heating demands of most house types and system requirements.
Great choice of easy to use heating controls for lower bills
A final benefit is that the contractor has an online record of every social housing
installation along with best practice documentation, such as Benchmark which
can be offered to the social housing landlord.
ErP Compliance - an online energy
labelling tool
The Sustain boiler range meets ErP legislation being an
‘A’ rated product and comes with the energy label in the box.
Where installation of a Sustain is combined with a control,
then installers will need to create a system energy label.
Glow-worm make this easy by offering an online energy
labelling tool where installers will be able to create a system
label quickly and then save the label as a template for future
use. The online labelling tool will be included within Club
Energy Alliance to ensure all information is held in one place
making life simple.
04
Sustain comes with a great choice of simple to install controls from basic wall mounted thermostats
to wireless controls with weather compensation to improve heating efficiency even further and keep
tenants energy bills low.
15
YYear
ear
w
arra
ar
ant
ntyy**
warranty
Industry leading choice of warranties
For extra peace of mind Sustain is offered with an industry leading choice of warranty from 2 years to
15 years keeping the cost of ownership predictable and low. No matter which warranty a social housing
landlord requires it’s backed by the extensive Glow-worm service and spares operation.
Club Energy Alliance makes installation simple and improves cash flow
The online and App based solution makes Sustain even easier to install allowing contractors to
complete the product registration, warranty, Gas Safe and Benchmark electronically - saving time,
reducing errors and cutting out paper usage.
05
Glow-worm Sustain combi
Sustain
combi boiler
Accessories
Sustain has a great choice of intelligent controls
The Sustain combi boiler comes with a great range of outputs,
and accessories to deliver the most efficient
attractive modern design, bright easy to use interface and a
heating system for your tenants.
choice of tenant controls.
Sustain is a light and compact boiler with a choice of rear or
top flue making it easy to install in any situation. Using a DIN
pipe layout makes boiler swaps quick and the aluminium heat
Climapro2 RF
Wireless
programmable
room thermostat
exchanger has large waterways making it perfect for social
housing refurbishment.
Sustain just requires simple water flush cleaning for the heat
exchanger which means lower maintenance costs and no
Product Features & Benefits
special cleaning tools or chemicals. The patented 4 sided
• Wide product range
longer term reliability and lower costs of ownership. Sustain is
supported by a choice of warranties and UK wide spare parts
Caters for every heat output demand and system requirement
High performance range with lower costs of maintenance and longer life reducing cost of ownership
• High efficiency ErP modulating Grundfos pump
More efficient running with reduced power consumption
keeping tenants bills down
availability.
2
YYear
ear
warra
rant
ntyy
warranty**
New high efficiency boiler range with ‘A’ rated label to meet ErP legislation, comes with online labelling tool for installers
ErP ‘A’ rated
Consistency with today’s flue offering and easy for installer
Direct rear flue
06
700mm
x 390mm
x 280mm
700mm
x 390mm
x 280mm
700mm
x 390mm
x 280mm
Horizontal
10m
10m
10m
Vertical
10m
10m
10m
SEDBUK
2009 annual efficiency (%)
89.3
89.3
89.3
ErP Rating (Heating/DHW)
A/A
A/A
A/A
Rear Flue
Yes
Yes
Yes
Article Number
Online system to register warranties, Gas Safe and Benchmark
reducing paperwork
•Long term warranties
35kW
Optiflue
Passive Flue Gas
Heat Recovery Device
Built in the UK
•Club Energy Alliance – online and App
30kW
60/100 Flue Length
Wide range of controls from simple manual timer to Climapro2 RF wireless thermostat programmer
• Compatible with current Glow-worm flues
Casing dimensions (h w d)
25kW
DHW flow rate (l/min, 35C rise) 10.4 l/min 12.5 l/min 14.4 l/min
Excellent clarity of boiler display wherever it is installed making it easy to change and confirm settings
• Compatible with all Glow-worm controls
Easy to use digital
heating thermostat
Sustain combi boilers
• Modern bright LCD display
Climastat
2 year warranty.
Option to increase to
5, 7, 10 and 15 years.
• ErP ‘A’ rated
Programmable
room thermostat
cooling reduces the stress on the heat exchanger which means
• Low maintenance aluminium heat exchanger
Climapro1
0010015885 0010015886 0010015887
Ultra quiet operation
Choice of warranties supported by 230 Service Engineers offering
a lower cost of ownership
07
Technical specifications
Sustain combi boilers
Fan
Sustain combi boilers
Expansion Vessel
25kW
30kW
35kW
700 x 390 x 280
700 x 390 x 280
700 x 390 x 280
32
33
33
5.1/18.3
6.1/18.3
7.2/18.3
25
30
35
DHW flow rate (l/min, 35°C rise)
10.4
12.5
14.4
Minimum operating pressure (bar)
0.35
0.35
0.35
Min pressure for max flow
SEDBUK 2009 annual efficiency (%)
1.0
89.3
1.0
89.3
1.0
89.3
A
A
A
A
A
A
Yes
Yes
Yes
Casing dimensions (h w d) (mm)
Weight (lift) (kg)
Performance
Gas Valve
CH output (kW) Min/Max
Heat Exchanger
Air Inlet Silencer
DHW output (kW)
ErP Rating Heating
ErP Rating DHW
Flow Pipe
NOx class 5 (natural gas)
Construction
Gas Pipe
Heat exchanger material
Burner type
Return Pipe
Fully modulating
Aluminium
Aluminium
Aluminium
Downward firing
Downward firing
Downward firing
Yes
Yes
Yes
Stainless
Stainless
Stainless
Yes
Yes
Yes
Suitable for sealed systems
Yes
Yes
Yes
Filling loop
No
No
No
Inbuilt system bypass
Yes
Yes
Yes
Inbuilt condensate trap/siphon
Yes
Yes
Yes
Plate Heat Exchanger
Inbuilt frost protection
Zero compartment ventilation
Yes
Yes
Yes
Yes
Yes
Yes
Diverter Valve
Grundfos
Grundfos
Grundfos
Clearances
DHW plate heat exchanger
Integrated hydrobloc
Installation
Grundfos Pump
Pump
Condensate Trap
Top (mm)
150
150
150
Side (mm)
0/5*
0/5*
0/5*
Bottom (mm)
Front (mm)
Pressure
Relief Valve
150
150
600**
600**
User Interface
Diagnostics
Boiler dimensions
C
150
600**
Advanced/Intuitive
Advanced/Intuitive
Advanced/Intuitive
User adjustable CH temp control
Yes
Yes
Yes
User adjustable DHW temp control
Yes
Yes
Yes
Warm Start
Yes
Yes
Yes
Accessories
Height (A)
Width (B)
Depth (C)
700mm
390mm
280mm
Optional spacing frame
Yes
Yes
Yes
Plug in mechanical timer
Aesthetic pipe cover
Optional
Yes
Optional
Yes
Optional
Yes
Yes
Yes
Yes
Max horizontal 60/100
10m
10m
10m
Max vertical 60/100
10m
10m
10m
Max horizontal 80/125
25m
25m
25m
Max vertical 80/125
Optional plume management kit 60/100
25m
Yes
25m
Yes
25m
Yes
Direct rear flue
Yes
Yes
Yes
Optiflue compatible (PFGHRD)
Flues
A
* See manual for clearance if side panels to be removed to assist future service and maintenance
** 5mm if removable panel/door
B
08
For access to Glow-worm’s system design services or for more
detailed technical information please call 0330 100 7679
or visit www.glow-worm.co.uk/sustain
09
Glow-worm Sustain system
Sustain
system boiler
Accessories
Sustain has a great choice of intelligent controls
The Sustain system boiler comes with a great range of outputs,
and accessories to deliver the most efficient
attractive modern design, bright easy to use interface and a
heating system for your tenants.
choice of controls. The Sustain sealed system boiler range is
suitable for tenant properties with high hot water demands
and can be installed with Glow-worm’s range of cylinders for
Climapro2 RF
Wireless
programmable
room thermostat
hot water storage.
Sustain is a light and compact boiler with a choice of rear or
top flue making it easy to install in any situation. Using a DIN
pipe layout makes boiler swaps quick and the aluminium heat
exchanger has large waterways making it perfect for social
housing refurbishment.
Product Features & Benefits
Programmable
room thermostat
Sustain just requires simple water flush cleaning for the heat
• Wide product range
exchanger which means lower maintenance costs and no
special cleaning tools. The patented 4 sided cooling reduces
Caters for every heat output demand and system requirement
• Low maintenance aluminium heat exchanger
the stress on the heat exchanger which means longer term
reliability and lower costs of ownership. Sustain is supported
High performance range with lower costs of maintenance and longer life reducing cost of ownership
• High efficiency ErP modulating Grundfos pump
More efficient running with reduced power consumption
keeping tenants bills down
2
YYear
ear
w
arra
rant
ntyy**
warranty
2 year warranty.
Option to increase to
5, 7, 10 and 15 years.
New high efficiency boiler range with ‘A’ rated label to meet ErP legislation, comes with online labelling tool for installers
ErP ‘A’ rated
• Modern bright LCD display
Direct rear flue
Wide range of controls from simple manual timer to Climapro2 RF wireless thermostat programmer
• Compatible with current Glow-worm flues
Consistency with today’s flue offering and easy for installer
Built in the UK
•Club Energy Alliance – online and App
10
15kW
18kW
700mm
x 390mm
x 280mm
700mm
x 390mm
x 280mm
700mm
x 390mm
x 280mm
Horizontal
10m
10m
10m
Vertical
10m
10m
10m
89.4
89.4
89.4
ErP Rating
A
A
A
Rear Flue
Yes
Yes
Yes
Casing Dimensions
(h w d)
Easy to use digital
heating thermostat
Hydracyl
Full range of
cylinders available
SEDBUK
2009 Annual
Efficiency (%)
Article Number
0010015888 0010015889 0010015890
Online system to register warranties, Gas Safe and Benchmark
reducing paperwork
•Long term warranties
12kW
Climastat
60/100 Flue Length
Excellent clarity of boiler display wherever it is installed making it easy to change and confirm settings
• Compatible with all Glow-worm controls
by a choice of warranties and UK wide spare parts availability.
Sustain system boilers
• ErP ‘A’ rated
Climapro1
Ultra quiet operation
Choice of warranties supported by 230 Service Engineers offering
a lower cost of ownership
11
Technical specifications
Sustain system boilers
Fan
Sustain system boilers
Expansion Vessel
12kW
15kW
18kW
700 x 390 x 280
700 x 390 x 280
700 x 390 x 280
31
31
31
4.5/12.3
4.5/15.2
5.0/18.3
12
15
18
Minimum operating pressure (bar)
SEDBUK 2009 annual efficiency (%)
0.35
89.4
0.35
89.4
0.35
89.4
ErP Rating
NOx class 5 (natural gas)
A
Yes
A
Yes
A
Yes
Casing dimensions (h w d) (mm)
Weight (lift) (kg)
Performance
Gas Valve
CH output (kW) Min/Max
Heat Exchanger
Air Inlet Silencer
DHW output (kW)
Construction
Heat exchanger material
Flow Pipe
Burner type
Fully modulating
Gas Pipe
Aluminium
Aluminium
Aluminium
Downward firing
Downward firing
Downward firing
Yes
Yes
Yes
Installation
Return Pipe
Grundfos Pump
Suitable for sealed systems
Yes
Yes
Yes
Filling loop
N/A
N/A
N/A
Inbuilt system bypass
Yes
Yes
Yes
Inbuilt condensate trap/siphon
Yes
Yes
Yes
Inbuilt frost protection
Zero compartment ventilation
Yes
Yes
Yes
Yes
Yes
Yes
Grundfos
Grundfos
Grundfos
Pump
Clearances
Plate Heat Exchanger
Top (mm)
150
150
150
Side (mm)
0/5*
0/5*
0/5*
Bottom (mm)
Front (mm)
Diverter Valve
150
150
150
600**
600**
600**
Advanced/Intuitive
Advanced/intuitive
Advanced/intuitive
Yes
Yes
Yes
User Interface
Condensate Trap
Diagnostics
User adjustable CH temp control
Accessories
Pressure
Relief Valve
Optional spacing frame
Yes
Yes
Yes
Plug in mechanical timer
Aesthetic pipe cover
Optional
Yes
Optional
Yes
Optional
Yes
Max horizontal 60/100
10m
10m
10m
Max vertical 60/100
10m
10m
10m
Max horizontal 80/125
25m
25m
25m
Max vertical 80/125
Optional plume management kit 60/100
25m
Yes
25m
Yes
25m
Yes
Direct rear flue
Yes
Yes
Yes
Flues
Boiler dimensions
C
Height (A)
Width (B)
Depth (C)
700mm
390mm
280mm
* See manual for clearance if side panels to be removed to assist future service and maintenance
** 5mm if removable panel/door
A
B
12
For access to Glow-worm’s system design services or for more
detailed technical information please call 0330 100 7679
or visit www.glow-worm.co.uk/sustain
13
Glow-worm Sustain regular
Sustain
regular boiler
Accessories
Sustain has a great choice of intelligent controls
The Sustain regular (for open vent systems) boiler comes with
and accessories to deliver the most efficient
a great range of outputs, attractive modern design, bright easy
heating system for your tenants.
to use interface and a choice of tenant controls. The Sustain
regular boiler range is suitable for tenant properties with high
hot water demands and can be installed with Glow-worm’s
range of cylinders for hot water storage.
Sustain is a light and compact boiler with a choice of rear or
Climapro2 RF
Wireless
programmable
room thermostat
top flue making it easy to install in any situation. Using a DIN
pipe layout makes boiler swaps quick and the aluminium heat
exchanger has large waterways making it perfect for social
housing refurbishment.
Product Features & Benefits
Programmable
room thermostat
Sustain just requires simple water flush cleaning for the heat
• Wide product range
exchanger which means lower maintenance costs and no
special cleaning tools. The patented 4 sided cooling reduces
Energy caters for every heat output demand and every
system requirement
• Rear flue option
Rear and top flue flexibility means that Energy will fit
most install situations
• High quality automotive grade aluminium heat exchanger
the stress on the heat exchanger which means longer term
2
YYear
ear
warra
rant
ntyy
warranty**
reliability and lower costs of ownership. Sustain is supported
2 year warranty.
Option to increase to
5, 7, 10 and 15 years.
Designed to last longer, easy to maintain, super
quiet and reduces customers’ energy bills
• Compact size will fit in kitchen cupboards
Small footprint boiler range that offers the choice to
install in more locations including a cupboard
New high efficiency boiler range with ‘A’ rated label to meet ErP legislation, comes with online labelling tool for installers
• Modern bright LCD display
ErP ‘A’ rated
Wide range of controls from simple manual timer to Climapro2 RF wireless thermostat programmer
12kW
15kW
18kW
600mm
x 375mm
x 280mm
600mm
x 375mm
x 280mm
600mm
x 375mm
x 280mm
Horizontal
10m
10m
10m
Vertical
10m
10m
10m
89.4
89.4
89.4
ErP Rating
A
A
A
Rear Flue
Yes
Yes
Yes
Casing Dimensions
(h w d)
Climastat
Easy to use digital
heating thermostat
Hydracyl
Full range of
cylinders available
60/100 Flue Length
Direct rear flue
Excellent clarity of boiler information wherever it
is installed making it easy to change and confirm settings
• Compatible with all Glow-worm controls
by a choice of warranties and UK wide spare parts availability.
Sustain regular boilers
• ErP ‘A’ rated
Climapro1
Built in the UK
SEDBUK
2009 Annual
Efficiency (%)
Article Number
0010015891 0010015892 0010015893
•Club Energy Alliance – online and App
Online system to register warranties, Gas Safe and Benchmark
reducing paperwork
Ultra quiet operation
•Long term warranties
14
Choice of warranties supported by 230 Service Engineers offering
a lower cost of ownership
15
Technical specifications
Sustain regular boilers
Sustain regular boilers
Flow Pipe
12kW
15kW
18kW
600 x 375 x 280
600 x 375 x 280
600 x 375 x 280
22
22
22
4.5/12.3
4.5/15.2
5.0/18.3
12
15
18
Minimum operating pressure (bar)
SEDBUK 2009 annual efficiency (%)
0.35
89.4
0.35
89.4
0.35
89.4
ErP Rating
NOx class 5 (natural gas)
A
Yes
A
Yes
A
Yes
Casing dimensions (h w d) (mm)
Return Pipe
Weight (lift) (kg)
Performance
CH output (kW) Min/Max
Fan
DHW output (kW)
Gas Valve
Construction
Heat exchanger material
Aluminium
Aluminium
Aluminium
Downward firing
Downward firing
Downward firing
Yes
Yes
Yes
Inbuilt condensate trap/siphon
Yes
Yes
Yes
Inbuilt frost protection
Zero compartment ventilation
Yes
Yes
Yes
Yes
Yes
Yes
Burner type
Air Inlet Silencer
Heat Exchanger
Fully modulating
Installation
Clearances
Gas Pipe
Top (mm)
150
150
150
Side (mm)
0/5*
0/5*
0/5*
Bottom (mm)
150
150
150
600**
600**
600**
Advanced/Intuitive
Yes
Advanced/intuitive
Yes
Advanced/intuitive
Yes
Max horizontal 60/100
10m
10m
10m
Max vertical 60/100
10m
10m
10m
Max horizontal 80/125
25m
25m
25m
Max vertical 80/125
Optional plume management kit 60/100
25m
Yes
25m
Yes
25m
Yes
Direct rear flue
Yes
Yes
Yes
Front (mm)
User Interface
Condensate Trap
Diagnostics
User adjustable CH temp control
Flues
Boiler dimensions
C
* See manual for clearance if side panels to be removed to assist future service and maintenance
** 5mm if removable panel/door
Height (A)
Width (B)
Depth (C)
600mm
375mm
280mm
A
B
16
For access to Glow-worm’s system design services or for more
detailed technical information please call 0330 100 7679
or visit www.glow-worm.co.uk/sustain
17
Choice of easy to use controls
clubenergy
All Glow-worm controls are exclusive to the Glow-worm boiler range. They are easy to install and are designed to provide your
customer with the ultimate in efficiency, convenience and comfort.
Developed to make installation of Glow-worm products
easier for the installer and their contractor HQ admin team,
Club Energy Alliance is an online and App based solution
which reduces paperwork.
Traditional Plug-in Timer & Thermostat Pack
• Timer plugs straight into the boiler fascia
• Wall mounted Climastat connects using simple low voltage eBus
• Can use existing cables if replacing another thermostat
• Traditional interface for customers to set heating programmes
• eBus connected Climastat means the boiler will modulate to manage
heating in the most efficient way possible
Alliance
Plug in Timer
Room Thermostat
Programmable Room Thermostat
Wireless controls
Load Compensation
Weather Compensation
Achieves +3% on ErP Efficiency
P
P
P
P
Installers can simply scan the product barcode, register
the install, Gas Safe and Benchmark all using the Plumbing
Toolbox App. This data is then reviewed by the contractor
HQ Admin team before submitting the installation data, the
warranties and the contract support claim electronically to
the Glow-worm team.
Online ErP
Labeling Tool
Climapro1 Wired or Wireless Programmable Thermostat Pack
• User friendly design with bright backlight
• Clear straightforward menus to set heating & hot water programmes
• eBus connected Climapro1 means the boiler will modulate to manage
heating in the most efficient way possible
• Weather compensation using a simple wireless outdoor sensor
Plug in Timer
Room Thermostat
Programmable Room Thermostat
Wireless controls
Load Compensation
Weather Compensation*
Achieves +3% on ErP Efficiency**
P
P
P
Climapro2 RF Wireless Programmable Thermostat Pack
Plug in Timer
• User friendly design with bright backlight
Room Thermostat
• Clear straightforward menus to set heating & hot water programmes
Programmable Room Thermostat
• Weather compensation using a simple wireless outdoor sensor
18
Industry leading training
Further develop your knowledge and practical skills
relating to the installation, fault finding and servicing of
Glow-worm’s Home boiler range, alongside understanding
how Glow-worm can support you and your business.
• Wall bracket for base location and secure storage
• eBus connected Climapro2 RF means the boiler will modulate to manage
heating in the most efficient way possible
If you are looking to create a label for a heating system
Glow-worm’s Online ErP Labeling Calculator is an easy to
use tool that has been developed to make it even easier to
comply with regulation.
Glow-worm deliver courses designed with you in mind.
• Wireless thermostat, works anywhere in the home
• Annual service reminder and auto daylight saving time
All Glow-worm boilers are compliant with the European
regulation, Energy Related Products (ErP), and a product
label will be supplied with the boiler.
Home is supported by a UK wide service team who offer
installers technical help and after sales service. A team of
230 engineers across the UK who carry over 1,500 spare parts
in their vans ensure that we continue to meet a 97% first time
fix rate.
P
*When an outdoor sensor is included
**+4% uplift in ErP when an outdoor sensor is included.
• RF receiver slots into the boiler, simple wireless setup, no electrician required
Club Energy Alliance offers a more
efficient, accurate and quicker process
to manage Homeinstallations, which speeds up the
registration and contract support claiming process to
improve both contractor and developer cashflow.
Nationwide after
sales service
• Secure wall mounted thermostat is wired using simple low voltage eBus
• Annual service reminder and auto daylight saving time
New build contractors will have
their own online database of
every new Home installation
and all associated
documentation which can
be shared with developer for
use in the welcome packs for
new homeowners.
Wireless controls
Load Compensation
Weather Compensation*
Achieves +3% on ErP Efficiency**
P
P
P
P
P
*When an outdoor sensor is included
**+4% uplift in ErP when an outdoor sensor is included.
• Maximum practical, hands-on training delivered by fully
qualified trainers
• 7 state of the art Centres of Excellence located around the UK
•Industry leading training delivered in a relaxed and
informal environment
•Keep up to date with new technologies and industry
regulations
To book onto training please call 01773 596 156 or email
training@glow-worm.co.uk
Glasgow
Elland
Belper
Cambridge
Bristol
Maidstone
Farnborough
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