Contents Contents - MyWAI - William Angliss Institute

Transcription

Contents
Welcome Messages
2
2016 Academic Calendars
4
Sydney Campus Map
5
Institute Contact Phone Numbers
6
Useful External Contacts
7
A-Z Useful Information
10
Location & Transport
35
Notes36
Follow Student Services
on Facebook for all the latest in
news, events and discounts.
www.facebook.com/ssswai
All information in this guide was accurate as
at December 2015. Whilst every effort has
been made to ensure accuracy, changes may
have ocurred since this date
A-Z Student Handbook
1
Welcome Messages
Welcome Message from the CEO Nick Hunt
Welcome to William Angliss Institute, Australia’s largest
specialist centre for foods, tourism, hospitality and
events training.
Established in 1940, the Institute prides itself on
providing specialist education and training in these fields.
We are proud that 90.4% of William Angliss graduates are
working or undertaking further study after training with us.*
Through becoming a member of the Institute’s learning
community you will also benefit from the close links we
have established with industry.
I urge you to take advantage of the opportunities available to you through
extracurricular activities and other experiences for students. These activities
will help develop and extend your professional networks and support your
career development.
The Institute has many important industry partners including working with
Accor Hotels for the new Angliss International Hotel School which features
customised training to allow students and hotel management professionals
to accelerate their career progression.
Our training restaurant Waterloo Dining has become an integral part of our
education facilities on the Sydney campus.
As a student of William Angliss Institute, you have access to a range of helpful
services and support, so I encourage you to immerse yourself in your course
and in campus life and I look forward to welcoming you to our alumni
community on graduation.
Best regards,
Nicholas Hunt
Chief Executive Officer
* NCVER: The Social Research Centre 2013, Australian vocational
education and training statistics: Student Outcomes 2013.
2
Welcome Messages
Welcome Message from the Manager NSW/ACT - Deidre Stein
Dear Students,
Welcome to 2016 here at William Angliss Institute’s Sydney
campus! We are excited to have you here commencing your
course and hope you have a great learning experience here at the
Institute. We are a small campus and this enables our students
to have a personalised learning experience. Enjoy your time here
and make the most of the expertise of the fantastic teachers,
guest speakers, work experience and facilities available to you.
We look forward to seeing you develop your skills and industry knowledge and will be
watching your successes even when you enter the workforce to put that experience into use.
Enjoy your time studying here at the Institute and we wish you the very best of luck with
your studies.
Deidre Stein
Manager NSW/ACT
3
2016 Academic Calendars
2016 Academic Calendar* Vocational Education
(Certificates, Diplomas, Advanced Diplomas)
Sydney Campus
Activity
Dates
Campus Closure & Public Holidays
1 January
Orientation Day
4 & 5 February
Commence Term 1 / Semester 1
8 February
Term 1 Census Date
7 March
End Term 1
8 April
Mid-semester break for students
11 – 22 April
Commence Term 2
26 April
End Term 2
24 June
Mid-year vacation for students
27 June – 15 July
Orientation Day
14 & 15 July
Commence Term 3 / Semester 2
18 July
Graduation
5 August
Term 3 Census Date
15 August
End Term 3
23 September
Mid-semester break for students
26 September – 7 October
Commence Term 4
10 October
End of Term 4 / Academic Year
2 December
Graduation
22 December
Campus Closure & Public Holidays
23 December – 2 Jan 2017
(day in lieu for New Year’s Day)
Public Holidays
New Year’s Day
1 January
Australia Day
26 January
Good Friday / Easter Monday
25 March / 28 March
ANZAC Day
25 April
Queen’s Birthday
13 June
Labour Day
3 October
Christmas Day/Boxing Day
25 December / 26 December (and day in
lieu on 27 December for Christmas Day)
* Triple Diploma students do not follow this academic calendar due to training load.
4
Coffee Academy
C
Kitchens
Classrooms
B
D
Admin/Staff areas
Reception
A
Admin
A
F
A
D
C
Classroom
8
Computer
room
Student
Rec
Room
Classroom
10
Coffee Academy
Classroom
9
Kitchen 1
William Angliss Institute Sydney Campus
Bathrooms
Fire Exits
Stairs/Walkways
F
F
F
Classroom
5
B
Classroom
4
Kitchen 3
Training
Restaurant
D
Kitchen 2
Classroom
3
Classroom
2
F
Sydney Campus Map
5
2939-V4 0615
Institute Contact Phone Numbers
Reception
(02) 9125 5111
Manager NSW/ACT
Deidre Stein
deidres@angliss.edu.au
Manager Educational Operations
Matt Steel
matthews@angliss.edu.au
Student Recruitment Coordinator
Anna Klingberg
annakl@angliss.edu.au
Patisserie Trainer - Casual
Bala Venketasamy
balachandarV@angliss.edu.au
Hospitality Trainer/Assessor
Catherine Comino
catherinec@angliss.edu.au
Chris Walton
ChristopherW@angliss.edu.au
Cookery Trainer - Casual
Glen Wildman
GlennW@angliss.edu.au
Helga Krammer
helgak@angliss.edu.au
Hospitality Trainer - Casual
Janet Spencer
janets@angliss.edu.au
Educational Administrator
Jessie Lu
jessiel@angliss.edu.au
Cookery Trainer/Assessor
Josh Michel
joshuam@angliss.edu.au
Hospitality Trainer/Assessor
Justine Beasley
justineb@angliss.edu.au
Keith Poole
keithp@angliss.edu.au
Patisserie Trainer
Luigi Stivaletta
Luigis@angliss.edu.au
Paul Schroder
pauls@angliss.edu.au
Kitchen Attendant
Rhonda West
rhondaw@angliss.edu.au
Richard Bruno
richardbr@angliss.edu.au
Student Management Officer
Sarah Foley
sarahf@angliss.edu.au
Student Recruitment Officer
Stacey Niu
staceyn@angliss.edu.au
Stephen Peel
StephenP@angliss.edu.au
Short Courses
Sue Perry
SuzanneP@angliss.edu.au
Tim Gatt
timg@angliss.edu.au
Administration Coordinator
Valentina Panci
valentinap@angliss.edu.au
Student Services
1800 236 203
Learning Advisors
(03) 9606 2574
Counselling Centre
(03) 9606 2210
Disability Support
(03) 9606 2393
Health Centre
(03) 9606 2232
Careers and Employment
(03) 9606 2137
International Office
(03) 9606 2169
6
SERVICE
TELEPHONE
WEBSITE ADDRESS
EMERGENCIES
www.police.nsw.gov.au
Police/Fire Department/Ambulance
000
International Student Care Services
1800 056 449
www.cityofsydney.nsw.gov.au/community/
community-support/international-students
Suicide Line
1300 651 251
www.suicideline.org.au
Accident Towing Service/Roadside
Assistance 13 11 11
www.mynrma.com.au
Alcohol and Drugs Information Service 02 9361 8000
http://yourroom.com.au/helplines/
Child Protection Helpline
1800 700 250
Domestic Violence Crisis Service
1800 656 463
www.domesticviolence.nsw.gov.au/
Poisons Info
131 126
www.poisoninfo.nsw.gov.au/
QUIT line – stop smoking
137 848
www.quitnow.gov.au
Closest Hospital – St Vincents,
Darlinghurst
(02) 8382 1111
www.stvincents.com.au/
Eating Disorder Foundation
1300 550 236
www.eatingdisorders.org.au
Family Drug Helpline
1300 660 068
www.familydrughelp.org.au
Family Planning Centre
1800 658 886
www.fpnsw.org.au
Nurse On Call
1800 022 222
www.healthdirect.org.au
Pregnancy Counselling Australia
1800 882 436
www.pregnancybirthbaby.org.au
Sexual Assault – NSW Rape Crisis
1800 424 017
www.nswrapecrisis.com.au
Emergency smartphone app can be found on
www.triplezero.gov.au
HEALTH
7
SERVICE
TELEPHONE
WEBSITE ADDRESS
Sexual Health Centre
1800 451 624
http://shil.nsw.gov.au/
Lifeline
13 11 14
www.lifeline.org.au
Mensline Australia
1300 789 978
www.mensline.org.au
Women’s Information and Referral
Service
1300 134 130
www.wire.org.au/
Kids Help Line
1800 55 1800
www.kidshelp.com.au/
Grief Line
1300 845 745
http://griefline.org.au/
Beyond Blue
(Depression and Anxiety Information)
1300 224 636
www.beyondblue.org.au
Gambler’s Help
1800 858 858
www.gamblinghelp.nsw.gov.au
MENTAL HEALTH AND WELLBEING
Reach Out
http://au.reachout.com/
Therapy Self Help Resources
http://moodgym.anu.edu.au/welcome
http://ecouch.anu.edu.au
The desk — tertiary student support
www.thedesk.org.au/
Online counselling
1800 888 236
www.counsellingonline.org.au
Relationships help
1300 364 277
www.relationships.com.au/
FREE relaxation downloads
http://smilingmind.com.au
COMMUNITY SERVICES
Disability Information and Support
1300 555 727
www.adhc.nsw.gov.au/individuals
Gay and Lesbian Counselling Service
(02) 8594 9555
www.twenty10.org.au/adults
Legal Aid NSW
1300 888 529
www.legalaid.nsw.gov.au/
8
SERVICE
TELEPHONE
WEBSITE ADDRESS
Australian Human Rights Commission
(02) 9284 9600
www.humanrights.gov.au/
Interpreting Service
13 14 50
www.tisnational.gov.au/
Department of Immigration
and Border Protection
13 18 81
www.immi.gov.au
Consumer Affairs
13 32 20
www.fairtrading.nsw.gov.au/
Australian Tax Office
13 28 61
www.ato.gov.au/
Australia Wide Taxis
13 10 08
www.131008.com
Fair Work Ombudsman
131 394
www.fairwork.gov.au
Meet Ups
www.meetup.com/
City of Sydney - International Students
www.cityofsydney.nsw.gov.au/
Study in Australia
www.studyinaustralia.gov.au/
9
This section contains essential
information for William Angliss
Institute students including
services offered. It also provides
information regarding enrolment,
fees, assessment, appeals
and complaints procedures,
attendance, articulation and
other Institute policies.
A
Aboriginal and Torres Strait
Islander Students
The Institute is committed to
encouraging the enrolment and
development of Aboriginal and
Torres Strait Islander students, and
can assist with enrolments, reenrolments, deferments, as well as
a range of other information.
For more information contact the
National Indigenous Community
Coordinator (Koori Liaison Officer).
Koori is the name adopted by the
Indigenous community in NSW and
Victoria, which is also made up of
Aboriginal and Torres Strait Islander
people from other parts of Australia.
P: (03) 9606 2469
Abstudy
Abstudy is a student assistance
program for Australian indigenous
students — Aboriginal or Torres
Strait Islanders who want to stay
at school or go on to further studies.
Abstudy may help indigenous
students who are undertaking
full-time or part-time
studies, distance education or
correspondence courses. For more
information on Abstudy contact
Centrelink on 1800 132 317 or
contact the Institute’s National
Indigenous Community Coordinator
(Koori Liaison Officer) on
(03) 9606 2469.
10 Accidents
Anaphylaxis
Any accident resulting in personal
injury that occurs on Institute
premises must be recorded in the
Injury Register. If a student has an
accident on campus they should
report it immediately to their
Manager - Educational Operations,
Coordinator or Reception who will
fill out an Injury, Accident and
Hazard Form.
Anaphylaxis is a severe allergic
reaction that can be caused by some
foods. Students in William Angliss
Institute courses may handle all
types of food substances during
their learning activities. If you have
been diagnosed as suffering from
anaphylaxis you should do two
things:
Apprentices and students attending
classes as directed by their
employers are covered by their
employer’s Work Cover insurance
while at the Institute. Details of
student’s place of employment
should be given to treating doctors
and hospitals. An employer must
be notified as soon as possible
after an accident that has required
medical attention.
Alcohol and other Substances
Students must not be on the
premises under the influence of
alcohol or illicit substances.
Classes do at times incorporate
the use of alcohol. Where it is a
requirement of the learning outcome
or element of competence, students
may taste alcohol under teacher’s
supervision. Students who are on
probationary driver licences are not
to consume alcohol. Students who
do not wish to consume alcohol
for religious or cultural reasons
should inform their teacher so other
arrangements can be made.
Alumni
- See Angliss Global Network
Ambulance
If an ambulance is required, please
note that this charge is passed onto
the student. Students should contact
reception who will in turn call
an ambulance.
• Carry your Epipen with you at
all times
• Ensure the Institute is aware
of your condition through your
enrolment details and by notifying
your Coordinator/Manager Educational Operations and
relevant teachers.
Information provided may be used
for your safety while undertaking
your course and can remain
confidential.
Angliss Global Network
Once you graduate, you will
automatically become a member
of the Institute’s alumni, the Angliss
Global Network (AGN). The AGN
provides valuable linkages between
industry, students and alumni
through events, regular newsletters
and opportunities for professional
development, mentoring and
networking. For more information,
telephone (03) 9606 2137 or email
globalnetwork@angliss.edu.au.
Appealing Results
Students may appeal an assessment
result if they feel they have been
disadvantaged or discriminated
against. For further details on the
Appeals process please see your
Manager - Educational Operations.
See also Complaints.
Articulation
Every course at the Institute which
leads to an Australian vocational
qualification has provision in it for
articulation between courses, If a
student has previously been enrolled
or completed a course offered by
William Angliss Institute or another
Registered Training Organisation
(RTO), or Higher Education Provider,
credit for subjects completed might
be granted in the new course.
This applies to students entering
the Institute from other RTOs, to
students moving from the Institute
to do courses at other RTOs, and to
students moving from one course
to another within the Institute. In
all cases the appropriate selection
criteria for course entry will apply.
and paper based dictionaries into
tests and exams – unless otherwise
specified in the subject outline.
For all assessment tasks, students
will be given more than one
opportunity to demonstrate
competence. Where students are
assessed for group activities it
is important they attend classes
designated for work on group
projects. If a student does not
participate in the group work they
may jeopardise their grade for
that assessment. When students
are assessed in a group it is each
member’s responsibility to:
•
Solve any problems within a
group
•
Select group members, unless
directed into groups by their
teacher.
•
Maintain a log book which details
group members’ contributions
and set tasks
•
If required, provide minutes of
meetings held in and out of class
time and industry visits
Assessment
See also Appealing Results,
Assessment Resubmission,
Exam Regulations and Special
Consideration.
Students will receive a subject
outline at the first class in each
subject cluster or unit. The subject
outline states the elements
of competency, the forms of
assessment and the dates of
assessment. The standards on which
competency is assessed will also
be outlined. These standards are
determined by teams of teachers
led by a subject facilitator whose
job it is to ensure that teaching
and assessment are uniform, and
conform to national standards.
Off Campus students will obtain
workbooks with details of the
unit and assessment in it, rather
than subject outlines.
The use of electronic linguistic
dictionaries, mobile phones and
calculators are not permitted in
assessment situations. Generally
students can only take pens, pencils
Assessment Resubmission Students
Students who do not achieve
competency on their first attempt
will be given a second attempt to
achieve competency within that
teaching period.
Counselling staff can assist
with this process.
VET Students who have not
achieved competency in a unit
within the teaching/reassessment
period must re-enrol in the
following teaching period.
Students who are required to
re-enrol in a unit which they
have previously been deemed not
competent in, are required to pay
an additional tuition fee. Student
Administration will inform students
of the appropriate fee. International
students will be required to pay the
fee for repeat units at the rate in
place at the time the re-enrolment
takes place.
Attendance
Assessment - Events
and Functions
See also Lateness.
Teachers of relevant units will
provide guidelines regarding
student-managed events and
functions. Students must refer to
these guidelines before contacting
external parties on behalf of the
Institute as part of their assessment
task (e.g. suppliers, potential
sponsors, and collaborators) and
representations of the Institute
brand. A separate result will be
given to each individual within the
group. Copies of assessments may
be retained by the teacher until
the following year.
All students are advised to be in
attendance for the first class of
each unit and attend all subsequent
classes until the assessment
has been completed, including
re-assessments, unless otherwise
advised. There is an expectation that
attendance will be 100%, except in
cases of illness. This is in keeping
with industry expectations and
prepares you for the workplace.
Individual teachers will outline
their expectations, but students
are encouraged to aim for 100%
attendance, not only as an aid to
learning but also because it helps
develop team-work in class.
Assessment Resubmission
VET Students
See also Assessment and
Special Consideration
11
In the event of illness, it is
advantageous for students to submit
a medical certificate. Students must
have a medical certificate when an
assessment is taking place.
•
Shakespeare Hotel,
200 Devonshire St, Surry Hills
•
7 Eleven, Elizabeth St, Surry Hills
International Students
Bicycle racks are located on the
lower ground level of the building
and also on Adelaide St, which is
located adjacent to the building.
Bicycles should be securely locked.
Bicycle parking outside of marked
spaces is not permitted.
The Institute has an expectation that
the attendance of all students will be
100%. Attendance will be monitored
on a regular basis and the Institute
will record non-attendance,
including absences due to illness or
for any other circumstance, on file.
This information may be used in
the decision to report the student
to DIAC for unsatisfactory course
progress.
Should you require further advice
on this issue, please contact the
International Education Office.
Awards – Special
Achievement
Awards for academic excellence
are presented to students at
graduation ceremonies, award
nights or other special functions.
Nominations for awards are made
by teachers and are based on
criteria that vary according to the
subject. Many of these awards
are supported by industry and
confirm their recognition of William
Angliss Institute. For details of
specific awards in your program
contact your Manager - Educational
Operations.
B
Bicycles
Bookshop
Please enquire at Reception.
Uniforms are available for hire.
Bullying
Bullying is repeated, unreasonable
behaviour directed towards another
person who creates a risk to their
mental or physical health and safety.
Bullying can include but is not
limited to:
There are also ATMs located in local
businesses:
•
Dove & Olive,
156 Devonshire St, Surry Hills
12 The Institute has a policy and
procedure for dealing with bullying,
and will ensure that any complaints/
grievances are dealt with promptly
and effectively. Students who have
enquiries or complaints relating to
bullying should contact the Manager.
See also Complaints.
C
Cancelled Classes
In the event that a class needs to
be cancelled, location changed or
time amended due to teacher illness
or other unforeseen circumstances,
every attempt will be made to
contact the students prior to the
class via SMS/Email to alert them of
the changes. Please see Reception.
•
Verbal abuse
•
Spreading rumours or innuendo
about someone
•
Interfering with someone’s
personal property or work
equipment
•
Deliberately excluding or isolating
someone
•
Psychological harassment
Please refer to separate
Car Parking Map.
•
Assigning meaningless tasks
unrelated to the job
Census Date
•
Giving people impossible
assignments e.g. setting up
someone to fail
•
Deliberately changing work
rosters to inconvenience
particular people
•
Deliberately withholding
information that is vital for
effective performance.
Banks
An ANZ Automatic Teller Machine
(ATM) is located at 543 Crown St,
Surry Hills NSW 2010.
Some conduct is considered a
criminal matter and will be referred
to the police. These include physical
assault, stalking, threats to harm
someone and damage to property.
In Victoria, certain forms of serious
bullying including conduct that is
intended or could reasonably be
expected to cause the victim physical
or mental harm (including self harm)
is also considered a criminal matter.
Car Parking
This is the date on which all
enrolment requirements must be
finalised and is your last opportunity
to withdraw from your unit of
study. The census date is important
because it is the deadline for
completing and submitting your
Request for Commonwealth support
HELP form. You cannot change your
enrolment or loan arrangements
after your course census date.
You will have to pay for any study
you are enrolled in after this date,
even if you are no longer attending
classes. If you do not wish to
continue with your studies, you need
to officially withdraw by the census
date or you will have to pay for the
study you are enrolled and incur a
HELP debt. There is no provision to
extend the census date deadline for
individual courses. See the academic
calendar listed in this guide and
on myWAI Student Portal for
census dates.
Change of Institution/
Provider – International
Students
Students cannot transfer to another
Australian education provider
if they completed less than six
calendar months of study in their
principal program. If students are
studying more than one program,
the principal program is the final
program of a packaged offer.
For current William Angliss Institute
students, the Institute will only
consider issuing a release letter
under compassionate or compelling
circumstances (see full policy on
myWAI). Students may appeal a
decision not to release them by
lodging an appeal in writing with
the Director, International Education.
A review of a student’s appeal will
commence within 10 working days
of the written appeal being lodged.
A student must remain enrolled and
attend all classes as normal until the
process is complete.
If a student has completed six
months of the principal course at
William Angliss Institute and decides
to change institution, they must
notify the International Office of
their intention to move to another
Institution within seven days of issue
of Confirmation of Enrolment (COE)
by their new education provider.
Change Rooms
Change Rooms are located on the
lower ground level of the building. An
access code is available from reception.
Change rooms must be used by
all students.
Cheating, Plagiarism
and Collusion
Copying another’s work without
acknowledgement and other
forms of cheating are viewed
seriously. Students at the Institute
are expected to uphold academic
integrity and avoid plagiarism. The
way students present ideas and
information in assessments must be
totally their own. Plagiarism occurs
when someone submits work that
was written by someone else and
claims it as their own. Collusion
occurs when two people or more
work together on an assignment/
assessment which is supposed to
be done individually. It is considered
to be plagiarism if a student uses
material found in a text or online,
without referencing the source in
the body of the text, or uses the
work of another student or friend.
As the relevant test or assignment
will not be assessed, the student is
considered not to have completed
the subject requirements. A ‘not
yet assessed as being competent’
‘N’ result will be recorded and reenrolment will be required.
Uniforms in some courses must
be obtained prior to the first class.
Students can purchase uniforms and
equipment from Club Chef, please
refer to the back of this guide.
Code of Conduct
1 Scope
This Student Code of Conduct (the
Code) applies to all William Angliss
Institute (from hereinafter referred
as ‘the Institute’) students.
2Preamble
The purpose of this Code is to
explain to students their obligations
and responsibilities and convey
the Institute’s principles, which are
aimed at enhancing the students’
learning experience. While this
Code cannot encompass all possible
situations, where direction is
required beyond the provisions of
the Code it must be sought from
an appropriate staff member and
referenced against existing and
applicable policies and procedures.
3 Student Expectations
Students can expect that the
Institute will provide the following:
3.1 Policies and Procedures
•
Selection, enrolment, assessment
and academic progress policies
and procedures that are fair
and equitable.
•
A guarantee that changes to
courses, administrative policies
and procedures directly affecting
students will be communicated
and advised to students and
will not disadvantage currently
enrolled students, provided that
satisfactory academic progress
is made.
•
Assurance that grievances /
complaints will be dealt with
quickly and satisfactorily through
a clear set of policies
and procedures.
Students found to have cheated,
colluded or plagiarised during
assessment will be listed on a database
and immediately placed on probation.
If a second incident of cheating or
plagiarising is proven then the student
concerned will face expulsion from
the course.
Club Chef
– See also Uniform Requirements
and Grooming
13
•
•
•
•
•
A campus environment in which
occupational health and safety
standards are maintained
and safety and security issues
addressed.
Assurance that the Institute
complies with the Privacy and
Data Protection Act (VIC) 2014
and the Freedom of Information
Act (VIC) 1982 and that students
have access to information held
about them in accordance with
these Acts.
Assurance that the Institute
complies with all relevant
legislative requirements.
Advice when personal information
about the international student
may be shared between the
Institute and the Australian
Government and designated
authorities to ensure compliance
with student visa conditions.
Assurance that the Institute will
provide welfare and support
services for students and that
the Institute will operate in an
environment set out in the ESOS
Act and the National Code for
international students.
3.2 Timely and Accurate Information
•
•
•
Access to accurate and timely
information about subjects
and courses, including subject
objectives, course content,
assessment, workloads and
attendance requirements.
Access to accurate and clear
information about financial costs
and available support services
to enable students to make an
informed choice about their
applications for study.
Dissemination of results within a
reasonable time from completion
of subjects and feedback on those
results by academic staff.
14 3.3 Quality of Study Programs
•
Course and subject content that is
up-to-date and valid.
•
A teaching and learning
environment that meets quality
standards for its courses, its
teaching and its physical
and academic infrastructure.
•
A study environment in which
students are able to engage in
rational debate and freely express
alternative points
of view in that debate.
•
Reasonable access of students
to academic staff for individual
consultation, support
and guidance.
3.4 Student Participation
and Feedback
•
The opportunity for students to
provide considered feedback on
their teaching and learning
experience in subjects
and courses.
•
Assurance that feedback provided
by students will be incorporated
into the Institute’s quality
management system.
•
Student representation on major
decision making committees.
3.5 Human Rights
•
A study environment that is free
from harassment, discrimination
and abuse of power, and one that
respects the privacy of
individuals.
•
Students are treated with
courtesy and respect.
•
Equitable treatment irrespective
of gender, sexual orientation,
race, ethnic or cultural
background, disability, marital
status, age or political conviction.
•
The right to express dissent or
political and religious views
and the right to engage in
peaceful protest, subject to
complying with the laws of
Australia and not endangering
the safety of other students, staff
or members of the community.
4 Student Responsibilities
During their time at the Institute,
the Institute expects students to
assume the following responsibilities:
4.1 Student Policies
and Procedures
•
To locate student policies and
procedures which can
be found on myWAI Student
Portal.
•
To be aware of the policies and
procedures concerning their
enrolment and use of Institute
facilities and to obey the
statutes, regulations, policies and
procedures of the Institute.
•
To respect all Institute property
and facilities, including
the library, computing and
laboratory resources, kitchens
and restaurants and to respect
the rights of others to use
these facilities.
•
To maintain academic integrity
and to respect and comply
with the conventions of academic
scholarship.
•
Not to engage in frivolous
grievances or complaints
where there are no demonstrable
or substantiated
grounds for complaint.
•
To obey regulations, policies and
procedures of the
Institute concerning the wearing
of Institute uniforms.
4.2 Timely and Accurate Information
•
To attend all classes and in a
timely manner.
•
•
To submit work and assessments
within allocated time frames.
To supply accurate personal and
other information to the Institute
according to the deadlines set
by the Institute, recognising
that the Institute is required to
comply with the Privacy and Data
Protection Act, the Freedom of
Information Act, the ESOS Act
and the National Code.
4.3 Educational Experience
•
To be well informed about course
and course requirements and to
plan appropriately.
•
To take responsibility for
their learning and to accept
responsibility in moving towards
intellectual independence.
•
To monitor their own progress in
their academic program,
in the context of reasonable
access to academic staff for
assistance and to the various
support services.
•
To prepare for, and actively
participate in, their course.
•
To incorporate feedback into their
learning experience.
•
To conduct themselves in a
professional manner while
undertaking any professional
placement and respect the
confidentiality of client or
commercial information made
available to them as part of
their placement.
4.4 Student participation
and feedback
•
•
To provide considered and honest
feedback to the Institute and its
staff on the quality of teaching
and services.
To participate actively in, and
contribute to, the committees on
which they are representatives
or members.
4.5 Human rights
•
To treat staff, other students
and Institute visitors with
respect and courtesy.
•
To treat other members of
the Institute community
equitably, irrespective of cultural
background, disability, gender,
religion, sexual orientation,
marital status, age or
political conviction.
•
To respect the rights of other
members of the Institute
community to express dissent
or different political or religious
views, subject to those actions or
views complying with the laws of
Australia and not endangering
the safety of other members of
the community.
•
To show awareness of and
sensitivity towards other cultures.
•
To respect the opinions of
others and to engage in rational
discussion and / or debate in
areas of disagreement.
•
These Standards also establish that
the following behaviour is listed as
unacceptable, but is not limited to:
•
Disruption, interruption or
interfering with the rights of other
students to a positive learning
environment including wilful
unlawful, violent or other unsafe
disruptions of lectures, tutorials or
other learning-based activities.
•
Bullying, assaulting, harassing,
intimidating or displaying
aggressive, disruptive or
ill-mannered behaviour
towards others.
•
Interfering with, or causing wilful
or negligent damage or defacing,
any Institute property or property
of others.
•
Theft of Institute property or any
personal property.
•
Attending under the influence, or
in possession, of alcohol, drugs or
any prohibited substance.
•
Attending with weapons or
items likely to cause harm or
intimidation to others at any time.
•
Smoking in any enclosed areas
of the Institute or outside of
designated smoking areas, in
particular, within 5 metres
of building entrances, airconditioning intakes and
gas storage areas.
•
Discriminating against anyone on
the grounds of gender identity,
sexual orientation, lawful sexual
activity, marital, parental or carer
status, pregnancy, breastfeeding,
age, physical features,
impairment, race, ethnicity,
political or religious belief or
activity, or industrial activity.
4.6 Standards of Behaviour
This Code establishes the
following standards of behaviour
as requirements of all students
throughout their course.
At all times, students must:
•
Abide by all regulations and
requirements of the Institute
and respond to all lawful and
reasonable directions from staff.
•
Be aware that all forms
of academic dishonesty or
misconduct are unacceptable
and that the Institute may take
measures to test compliance.
•
Use all equipment and resources
appropriately, legitimately and
safely, following all legislative
and occupational health and
safety requirements.
Follow the recognised policy
and procedures for grievance /
complaint resolution.
15
•
Breaches of the Institute’s LRC
student network policies or any
Institute policy relating to
internet or Wi-Fi use.
•
Any other behaviour which causes
significant interference with the
daily operations of the Institute.
•
Vexatious claims against other
students and members of staff.
•
Falsification of Institute files.
•
Submission of fraudulent
documentation to the Institute.
•
Inappropriate contact of fellow
students and/or staff.
5.Breaches of the
Student Code of Conduct
Students who breach the Standards
of this Code will be subject to
disciplinary action as outlined in
this document, which for serious
breaches may involve permanent
expulsion from the Institute and, in
cases of suspected criminal activity,
may involve referral of the matter
to the relevant law enforcement
authority.
Where alleged misconduct
threatens either staff or student
well-being, or the integrity of the
Institute’s network, students may be
suspended by the relevant program
manager for a period of not more
than 15 days during which time
an investigation into the breach
must commence.
In an instance whereby an
International student is allegedly
involved in the act of misconduct the
International Office must be notified
immediately if the student is to be
suspended.
6.The Institute’s Obligation
This Code has also been developed
to reflect the requirements and
obligations of the Institute towards
students under State and
Federal legislation.
16 Complaints
Any student is entitled to make a
complaint to the Institute. Further
information about how to make
a complaint can be found on the
William Angliss Institute website,
and covers lodging an informal
complaint, formal complaint and the
appeals process if unsuccessful.
Find the link under: Current
students, Information, Angliss
Policies and Procedures.
Computer Access
Students have access to computers
in the computer lab and the Rec
Room to access the online resources
available on myWAI and the
LRC page.
All currently enrolled students will
be issued with an individual login
account and password to access
the computing facilities. Your login
identification is you student number,
your password will be your date of
birth (in the format DDMMYYYY).
Students are responsible for
managing their own accounts.
Students will have access to over
100MB of storage on the Institute
network, and 20GB of space
through the student email system Live@edu - myWAI.
Computer use may be monitored
and the following will not be
permitted at any time:
•
Playing peer to peer games
•
SM/text programs
•
Downloading games, music
or video
•
Skype or similar videoconferencing
•
Downloading, copying or
communication of copyright
protected material
•
File transfer (FTP or bit torrent)
of files
•
Any access to offensive, obscene
or pornographic material
•
Making anonymous or fake
postings to email or newsgroups
•
Disruptive behaviour and
the harassment of other
network users
•
Attaching other equipment
to the computers.
•
Abusing or physically damaging
computers and peripheral
equipment.
Computer Network
Security Policy
Any student found deliberately
performing or attempting to perform
any of the following is in breach of
the code of practice for student use
of electronic communications:
•
Attempting to access the
administration network
•
Knowingly copy virus-affected
documents and/or programs
onto the network
•
Copying program executables
from the computer or
the network
•
Installing any software on to
the Institute’s computers
•
Copying files from any source that
is not owned by them without
specific instruction
•
Modifying settings not normally
available to the student (e.g.
changing network settings)
•
Accessing information held in
other areas of the network that
are not normally accessible
to students
•
Using dial-in, wireless or other
services to achieve any of
the above
•
Logging in using another
students password/user ID
•
Logging in using a staff members
password/user ID
•
Using WAI resources to illegally
access external computers,
databases or networks.
Should a student be found to be
performing or attempting any of the
above, and the action found to be
deliberate, with sufficient evidence
to sustain a breach allegation,
the student will be subject to the
process in the Student Code of
Conduct or relevant policies
and procedures.
The Counselling and Personal
Development Centre provides a
range of free and confidential
services to students. Counsellors at
William Angliss Institute can assist
with a variety of issues, including:
•
Short term personal counselling
•
Financial, Legal and
accommodation advice
•
Consultation and advocacy
•
Special consideration
support
competency have been completed
in a previous course (‘exactly
equivalent’ means that the unit
codes and titles are the same as the
units being sought for transfer). To
apply for a Credit Transfer, please
contact your relevant department.
Please note that if you have been
granted Credit Transfers your weekly
study hours may be reduced and
this may impact on your
Centrelink status.
•
Online self help
Contact Details Variation
D
•
Referral.
Deferment of Studies
See also Email.
Course Cancellation
To ensure prompt communication
with students it is essential that
records are kept up to date,
especially addresses and phone
numbers. William Angliss Institute
regularly communicates with
students through mail-outs, SMS,
and telephone calls. Students must
ensure their personal details are
correct by contacting the Reception
when changes occur. Personal
Details Variation forms are available
from Reception. International
students must register in writing
any change of address through
the International Education Office
within seven days as a mandatory
condition of their Student Visa.
See Variation of Enrolment
The Institute will use the William
Angliss Institute email which is
granted at enrolment as the main
means of communication with
students. It is essential that it is
checked regularly (at least weekly).
Counselling and Personal
Development Centre
Contact the Counselling and
Personal Development Centre via
myWAI or 1800 236 203 for
an appointment.
Course Completion
Completion of the course occurs
when a student has successfully
completed all identified subjects
in the course sequence within the
allocated time frames. International
students must complete the
application for award form within
the duration of their student visa.
Course Fees and Payment
Fees must be paid or deferment
processed before your course
commences. If you have any
questions about your course fees
and payment, please contact
Reception, (02) 9125 5111.
Credit Transfer
The process for applying for subject
exemptions is detailed in your
offer letter and the Course Guide
for International Students, or you
can also contact your relevant
department office for further
information.
Credit Transfer is an administrative
process where credit is granted on
the basis that the requirements
of an exactly equivalent unit of
Students currently enrolled may
apply for a deferment (or Leave of
Absence) on satisfactory completion
of their current semester’s work
(refer to Student Progress Policy)
and prior to classes commencing
for the next semester.
Term of Deferment
Deferment may be for a maximum
of two semesters and may depend
on the scheduling of the appropriate
stage of the deferred students
course. The Institute cannot
guarantee that the deferred student
will automatically be admitted back
into the course at the end of their
deferment period.
Deferment Application forms
are available from Student
Administration. All applications
for deferment must be submitted
to the Manager - Educational
Operations for domestic students,
Information Centre for Higher
Education students and the
Manager, International Education for
international students.
The Manager - Educational
Operations must approve extensions
of deferment. It is the responsibility
of the student to contact the
Manager - Educational Operations in
17
writing to express their intention to
resume studies at least two months
before the next semester begins.
International students must refer to
the Course Guide for International
Students and consult with staff in
the International Education Office,
as special conditions are attached to
student visas regarding deferment.
International students are not
permitted to defer their studies
except in exceptional circumstances
and they must return to their home
country for the deferment period.
The maximum deferment period for
international students is six months.
For an appeal against a decision on
deferment, students should refer to
the Appeals Process on myWAI.
See Leave of Absence.
Disability Liaison
Disability support services can be
accessed through the Counselling
and Personal Development Centre,
phone 1800 236 203.
Specialised support is available for
students who have a diagnosed
disability. Support may include:
•
Interpreters and note takers
•
Participation assistants
•
Tutors
•
Readers and scribes
•
Braille support
•
Recording lectures for later use
•
Access to adaptive technology like
Dragon Naturally Speaking and
Read and Write Gold 8.
The Disability Liaison office will
prepare an evacuation plan for
individual students with disabilities
to assist them in the event of an
emergency.
18 Discounts
See the discount cards in the
student recreation area. Information
is also available on myWAI and
Student Services Facebook
www.facebook.com/ssswai
Discrimination
- See Equal Opportunity
To access go to myWAI (the student
portal), and click the Student Email
link. Students will need to register at
live.edu to activate their account.
Emergency Evacuation
Procedures
In the event of an emergency
evacuation, the Institute has
two alarms
•
– See also Alcohol and Other
Substances
an Alert Alarm (beep, beep, beep)
on which you should prepare
to evacuate
•
Students who have a problem with
drugs can talk to doctors at the
Health Centre or a counsellor, phone
1800 236 203. Information about
drugs can be obtained from the
Alcohol Drug Information
Service (ADIS) NSW
an Evacuation Alarm (whoop,
whoop, whoop) on which you
must evacuate the building and
make your way to the emergency
assembly point on the pavement
in Little Riley Street at the rear of
the building.
•
Do not use lifts when evacuating.
Do not re-enter the building until
instructed to do so.
Drugs
•
http://yourroom.com.au/helplines/
•
Sydney metropolitan
02 9361 8000
•
Regional & rural NSW
Free-call 1800 422 599.
E
Email – myAngliss Student
Email
Each student is provided with a
free William Angliss Institute email
address. Students are expected to
check their email account weekly for
updates on student administration
and individual emails from teachers.
This will be the only email which
the Institute uses to communicate
with students. It is suggested that
students’ use the WAI email account
as their primary account, as this
is the fastest and safest way to
communicate with WAI staff and
students.
Information about emergency
evacuation is available on Fire and
Evacuation Plans and Standard
Fire Orders which are posted in
prominent locations throughout
the Institute.
Personal Emergency
Evacuation Plans (PEEP)
The Institute is required to prepare
individual Personal Emergency
Evacuation Plans (PEEP) for each
student who may have difficulty
using the stairs or requires
assistance to evacuate the building
during an emergency evacuation.
The PEEP is designed to ensure
that the person requiring assistance
is aware of WAI’s procedures
for managing their safe egress
during an evacuation. The PEEP
is developed for the individual
in consultation their Manager Educational Operations.
See also Disability Support
Enrolment
•
1.Cancellation of enrolment
for students
Received a timetable and know
where your classrooms are
•
Have met key academic staff
It is the responsibility of the students
and/or employer to notify the
Manager - Educational Operations
when a student wishes to cancel
from their course.
•
Received information about
support services and know
how to make appointments
•
Know about the facilities
around campus
A signed cancellation form must be
submitted to Student Administration.
Generally a traineeship or
apprenticeship may have the
training fees paid by the employer.
A refund of fees will not be granted
due to the student simply changing
their mind and deciding not to
continue with their training.
•
Received information about
academic performance
requirements, Institute teaching
methods, teaching styles,
assessment methodologies,
presentation expectations for
assignments and projects,
plagiarism and other
relevant policies
2.Change of student details
•
Students who have changed name
or address details must provide
updated information to the Student
Administration Coordinator. All
certificates and other mail will be
issued to the address shown on the
students original enrolment form.
Been provided an overview of
the Student Guidelines, with
emphasis on student policies
and procedures
•
Had advice on grievance and
dispute resolution arrangements
•
If a reissuing of a certificate is
required due to incorrect address
details, the student may be
charged an administration fee for
reissuing. A change of details form
is available on request from Student
Administration (02) 9125 5111 or
from your trainer/assessor.
International students understand
student visa compliance, housing,
health matters, safety and further
study opportunities.
Follow up if you are missing one of
these items – they are all important
as you commence your studies with
William Angliss Institute.
3.All students
As a new student you will have
enrolled at William Angliss Institute
and participated in the orientation.
You should also have completed or
be aware of the following things:
•
Enrolled and paid your fees
•
Been issued with a student card
(if applied for)
•
Have previous studies confirmed
and credit transfer documentation
submitted to your relevant
program area
be permitted to re-enrol unless
approved by their Manager Educational Operations. Refer
to Student Progress Within
a Course.
Equal Opportunity
All students have a right to equal
opportunity in their education
and William Angliss Institute
is committed to providing a
learning environment free from
discrimination on the basis of
gender, age, marital status, race,
sexual preference, disability,
pregnancy, parenthood and religious
or political beliefs. The Institute
has policies and procedures for
dealing with discrimination and
sexual harassment, and will ensure
that any complaints are dealt with
promptly and effectively. Students
who have enquiries or complaints
relating to equal opportunity,
discrimination or sexual harassment
should contact a Manager Educational Operations, Counsellor,
or Student Services.
Examination Regulations
It is the students’ responsibility
to be familiar with the following
exam regulations.
Queries regarding your enrolment,
payment, or student ID card
should be directed to the Student
Administration. If you have credit
transfers left to process refer to your
relevant teaching program area. Any
enquiries about timetables, electives
or your course can be answered by
the relevant teaching program areas.
Please contact Reception who will
direct your enquiry to the
correct area.
•
Students will not normally
be permitted to enter the
examination room after the first
30 minutes of the examination
(including any period of reading
time as appropriate) has elapsed.
•
For examinations of up to and
including one and a half hours in
duration, no student may leave
the examination during the
first 30 minutes or the last
15 minutes.
Re-enrolment for
continuing students
•
For examinations over one and a
half hours in duration, no student
may leave the examination during
the first 30 minutes or the last
30 minutes.
All students will need to re-enrol
each semester. Students with
unsatisfactory progress will not
19
•
Strict silence must be observed
at all times in the examination
room.
•
Students must not communicate
with each other during the
examination.
•
All personal belongings,
including briefcases, bags, books,
notes etc, must be placed in a
designated area identified by the
invigilator. Students taking open
book examinations may only
use books, notes etc specified
by the examiner. Students
requiring further equipment
from a bag or briefcase after
the commencement of the
examination must ask an
invigilator to obtain it for them.
•
Students are requested to switch
off mobile phones and place
them with their belongings in the
designated area. If a candidate is
found in possession of a mobile
phone during the examination,
they will be deemed to be
contravening the examination
regulations.
•
Students must not wear wrist
watches due to availability of
smart watches.
•
Students are permitted to use
silent, non-programmable
calculators, unless expressly
prohibited for a particular
examination. Where appropriate,
programmable calculators will
be permitted in examinations
where authorised by the Senior
Lecturer in accordance with the
assessment regulations issued to
these particular students.
20 •
English and foreign language
paper-based dictionaries are
permitted in examinations.
Any unauthorised material
discovered inside dictionaries will
be confiscated and candidates
will be deemed to be in breach
of examination regulations.
Electronic dictionaries are not
permitted in examinations.
•
Students are requested to
complete the Attendance Form
and place it on the desk for
collection by the invigilator.
Students are required to
present their student ID card, or
alternative photo ID, as proof of
identity.
•
After examination papers have
been distributed, students may
not consult the examination
papers until instructed to do so.
•
Students found copying,
communicating with another
student, or using any
unauthorised materials may be
expelled from the room. A written
report on the incident will be
submitted by the invigilator to the
Examination Supervisor.
•
Should any student have to
leave the examination room for
personal reasons, they must be
accompanied by an invigilator.
•
Any candidate who leaves the
room unattended will not be
allowed to return to the room.
•
Any candidate who wishes to
leave the examination early must
have their answer books collected
by the invigilator before they
leave their desk.
•
In the event of illness, should the
candidate feel unable to continue
with the examination, the student
should remain seated and raise
their hand to attract the attention
of an invigilator.
•
If the fire alarm sounds during
the examination, students must
follow the instructions of the
invigilator. Students must leave
the room in silence and must
not take any papers or material
from the room and must adhere
to examination regulations.
Students must not re-enter the
room before they are instructed
to do so.
•
Students must ensure by the end
of the examination that the front
cover of each answer book has
been completed.
•
When time is called at the end of
the examination, students must
stop writing immediately.
•
Students must remain seated
until all answer books have been
collected and counted and the
invigilator gives the signal to
leave the room.
Excursions, Field Trips, Site
Visits and Study Tours
Many subjects require participation
in site visits, field trips and
excursions to enhance your learning
experiences. Students are required
to sign indemnity and medical forms
at the commencement of their
course. The indemnity form includes
a list of obligations of students who
participate in excursions, field
trips or site visits as part of the
teaching program.
Students under the age of 18 years
of age are required to obtain a
signature from a parent or guardian
prior to participating in such
activities. Students participating
in Institute organised recreational
activities are subject to the same
obligations regarding appropriate
behaviour and conduct.
F
Feedback
William Angliss Institute welcome
feedback from students about their
experience through satisfaction
surveys, subject surveys, myWAI
polls, focus groups and individual
feedback. This feedback is used to
shape services to students. If you
feel you have something to share
please provide your feedback directly
to your trainer or anonymously
in the feedback box at reception
or through myWAI Student Portal
(quick link Student Feedback).
Financial Assistance
– see also Abstudy
Students: The Australian
Government provides financial
assistance through Youth Allowance
to full-time students in approved
courses. This assistance is subject
to specific conditions of eligibility.
Further information on how to apply
for a healthcare card and application
forms are available from Centrelink.
Apprentices may be eligible for
financial subsidies, subject to
specific conditions, for living
away from home to attend class.
If required, contact your Australian
Apprenticeship Centre for
more information.
First Aid
Immediate first aid care will be
provided by staff of William Angliss
Institute. Contact Reception on (02)
9125 5111 if a first aid officer is
required. Please be sure to provide
accurate details so that the most
appropriate First Aid Officer can
be directed to assist. There are
a number of first aid kits located
around the campus. The kits have
signs featuring a white cross on a
green background. Each kit contains
a list of current first aid trained staff
members. The Institute First Aid
Room is located down the corridor
from the toilets.
G
Graduation
Graduation VET students
At the successful completion of
a student’s studies, a certificate
is issued to acknowledge that
completion. Certificates are only
issued upon completion of the
course the student initially enrolled
in, unless a student formally applies
to exit with a lower qualification or
a partial completion.
At the completion of your course
a graduation ceremony will
be conducted.
H
Harassment/Sexual
Harassment
- See Equal Opportunity
Health and Safety
William Angliss Institute recognises
its duty and responsibility to provide
and maintain an environment for
its staff and students which is safe
and without risk to health. It is the
expectation of the Institute that
every person will take reasonable
care for their health and safety and
for anyone else who may be affected
by their actions. Health and safety
issues should be discussed with
your teacher or Student Services on
1800 236 203.
I
Industry Based Learning
Some Institute courses include
industry placement of 3, 6 or
twelve months, giving students the
opportunity to utilise their skills
and knowledge in the workplace.
Students can initiate their own
placement or work with Institute
staff to identify an appropriate
placement. These placements can be
local, national or overseas.
International students are permitted
to work full time at placement under
the conditions of their student visa.
International Opportunities
William Angliss Institute offers
students a number of overseas
study trips and work options each
year, look out for information
sessions advertised around the
Institute and on CareerHub. Limited
financial scholarships are available,
check myWAI or Student Services
for further information.
The Institute must by law monitor,
record and assess the academic
progress of all students.
Teaching staff will monitor academic
progress and report to the
International Student Coordinator
on a regular basis. Strategies
will be introduced to assist the
student if they are identified at risk
of not meeting course progress
requirements.
If progress is not satisfactory for
one semester the student will be
on probation and will require an
intervention strategy. If progress
remains unsatisfactory for two
consecutive semesters, the Institute
will notify the student in writing of
the intention to file a report to the
Department of Immigration and
Citizenship (DIAC) for unsatisfactory
course progress. The student will
have 20 days to lodge an appeal
with the Institute. If the appeal is not
successful, the Institute will proceed
with the report to DIAC and send
an official letter to the student by
21
registered mail. The Institute will
also notify the DIAC that this letter
has been sent to the student by
registered mail. The student must
then attend an interview with DIAC
which will result in a decision as
to whether the student visa will be
cancelled or not. See the full policy
for more details.
For further information regarding
academic progress please contact
your Manager - Educational
Operations.
•
The student will keep safe and
confidential any access number,
codes or passwords allotted to
them.
•
William Angliss Institute may
delete without any notice any
material found on its storage
disks which is deemed to be
unauthorised, unlawful, obscene,
excessive in volume, uncollated
for an excessive period, in an
unauthorised place or dangerous.
•
William Angliss Institute may
make and keep any record it
requires for the purpose of these
rules or for the operation of
its services.
•
The student must not transfer,
sell or share their internet rights.
•
The parties submit to the law of
NSW and Australia in relation to
any interpretation of these rules
or dispute arising out of it.
Internet Access
The Institute provides students with
Internet access and may make rules
for the use if this service regarding
time limits, transmission volume
limits, excess usage and any other
matters at all which the Institute
considers desirable. William Angliss
Institute may alter the rules at any
time without notice.
The following rules apply:
Education use only
•
The student must not
deliberately or recklessly do
anything that damages William
Angliss Institute’s reputation or
equipment, software,
set–up services.
•
The student must not use their
Internet/email access to annoy,
harass or harm other Internet
users. Anti social activities
including nuisance e-mail,
chain letters and obscene or
unwelcome behaviour are
not tolerated.
•
The student must not use their
Internet/email access for any
unlawful purpose or in any
unlawful manner, including
violation of copyright, hacking
and other deliberate spreading of
viruses or malicious intent.
22 William Angliss Institute may
terminate the student’s network
access immediately, if the student
breaches these rules. Please refer
to the Student Discipline Policy for
further details.
L
Lateness
Punctuality is essential in the
workplace for practical as well as
courteous reasons. Students are
expected to be punctual to class,
in the same way as they would
be expected to be punctual in the
workplace.
Students who arrive excessively
late, or who continue to be late
for class or assessment, may not
be permitted to attend that class
and will be noted as absent in the
attendance records. Students will
find it more difficult to demonstrate
competence if they have missed
class time. Please contact Reception
to advise that you’ll be late.
For some practical classes students
who arrive late may have to repeat
the class in their own time, and pay
a fee to cover the cost of goods. In
the case of apprentices, late arrivals
and non attendances will be
reported directly to your employer.
Learning Advisors
All students can access advisors who
can offer advice on a range of issues
including effective study strategies,
effective participation in classes and
help with assessment requirements.
Contact them on LearningAdvisors@
angliss.edu.au or 1800 236 203.
Leave of Absence
Also referred as Deferment
of Studies
Students currently enrolled may
apply for Leave of Absence on
satisfactory completion of their
current semester’s work (refer to
Student Progress Policy) and prior
to classes commencing for the
next semester.
Term of Leave
Leave of Absence may be for a
maximum of two semesters and
may depend on the scheduling
of the appropriate stage of the
student’s course. The Institute
cannot guarantee that the student
will automatically be admitted back
into the course at the end of their
leave period.
Leave of Absence Application
form is available from Student
Management Centres (SMC) or the
Information Centre. All applications
must be submitted to the Student
Management Centre for local
students, the Associate Dean (HE
Operations) for Higher Education
students, and the International
Office for international students.
Items will be moved to lost property
and if not claimed within 3 months
will be disposed of.
N
A Manager - Educational
Operations must approve any
extensions to a Leave of Absence
application. It is the responsibility of
the student to contact the Manager
- Educational Operations in writing
to express their intention to resume
studies at least two months before
the next semester begins.
Lost Property
Noticeboards are situated
throughout the Institute. They
feature upcoming events, such
as student activities and career
information sessions, as well as
other useful information. Students
are welcome to post their own
notices in the Student Recreation
Room, however, posting notices
on walls and doors of the Institute
damages surfaces and is not
permitted and will be removed
by staff.
Higher Education students may
defer for 6 or 12 months, with a
maximum of 12 months.
International students must refer to
the Course Guide for International
Students and consult with staff in
the International Office, as special
conditions are attached to student
visas regarding Leave of Absence.
International students are not
permitted to take leave from
their studies except in exceptional
circumstances and they must return
to their home country for the leave
period. The maximum period of
leave for international students
is six months.
Lockers
Lockers are provided for the use
of all students, especially those
needing to change into a uniform.
Lockers are provided on a ‘first
come, first served’ basis and
students are required to provide
their own lock. Lockers are for
short term use only while students
are in the Institute and should be
cleared and the padlock removed
each term. The Institute will not
accept responsibility for belongings
lost or stolen from lockers. Money
and valuables should not be left in
lockers at any time. Please note that
lockers will have locks cut off and be
cleared at the end of each semester.
Please contact Reception.
M
Media Promotions
Students who would like to
promote any activities relating
to their studies such as special
events should contact Reception.
Any contact with the media
should be discussed the Manager
– Educational Operations and
may need to be approved by the
Institute’s marketing department
and CEO.
Mobile Phones
Students must switch off mobile
phones at all times when in the
classroom and kitchens unless
agreement is sought with the
relevant teacher.
myWAI Student Portal
The online portal myWAI is a
gateway to information about
services, facilities and program
areas for all William Angliss Institute
students. myWAI allows students
access to academic calendars for
all important dates, student email
myAngliss, student timetables, and
subject outlines and assessment
details. Students are also able to
view their academic results via the
portal to keep track of progress.
myWAI is a very important means
of student communication within
the Institute so check it out on
http://mywai.angliss.edu.au
Noticeboards
O
Off-Campus Students
Students/Trainees of the Institute
who do not undertake their training
at Surry Hills (such as those
undertaking workplace training,
trainees, apprentices and students
at other campuses) can access
support services by phone. The toll
free number 1800 236 203 will
provide access to study and personal
advice during AEST business hours.
Leave a message outside of these
hours and a counsellor, learning
advisor or careers advisor will call
you back.
Overseas Student Health
Cover (OSHC)
International students must have
Overseas Student Health Cover for
the duration of their studies at the
Institute as per conditions of their
student visa.
P
Personal Grooming and
Jewellery
There are strict codes about
personal grooming and the wearing
of jewellery and body piercing
23
for certain work environments.
Students will be made aware of the
regulations as appropriate to their
course and they must familiarise
themselves with and adhere to
these rules.
These will vary, depending on the
industry and health and safety
requirements.
•
Workplace hygiene requires that
jewellery should be limited to
plain – banded rings and sleepers
for pierced ears to avoid stones
and small pieces of metal falling
into food.
•
Watches should be removed to
eliminate the risk of bacteria
transporting itself from watch to
the food. Clocks are present in all
kitchens.
•
Food handlers and students
working in restaurants should
keep their fingernails short as this
makes them easier to keep clean;
nail polish should not be worn in
practical classes.
•
The Institute acknowledges
Industry standards with regard
to body piercing. As the class
room is simulated workplace,
nose rings, eyebrow rings or
other piercing to the face are not
permissible in practical classroom
activity, unless a piercing is for
religious or cultural reasons.
•
•
In kitchen classes, hair is to be
tied back and covered by a
chefs/bakers hat.
In restaurant classes hair is to be
tied back from the face with
a black tie or ribbon.
Personal Health
Persons having any of the following
conditions must not handle food:
•
Acute gastroenteritis, including
acute diarrhoea and vomiting
24 •
Hepatitis A or Hepatitis E and all
other forms of acute hepatitis
until diagnosed not to be
Hepatitis A or Hepatitis E
•
Tuberculosis (in the infectious
state until cleared by the
health authorities)
•
Infectious skin conditions
(e.g. school sores etc)
•
Contagious viral illnesses (e.g.
chicken pox, glandular fever,
measles etc)
•
Acute flu like illness for those
recently returning from overseas.
If you are a food handler and have
been suffering from any of these
illnesses, you may not attend work/
class until you provide a doctor’s
certificate indicating that you are fit
for work/class. For further details on
the Food Safety Program for your
learning area see your Manager
- Educational Operations. Seek
advice from a doctor if you have any
concerns regarding your health.
Personal Information
The Institute will comply fully with
the requirements of the Information
Privacy and Personal Information
Protection Act 1998 (NSW) and the
Privacy Act 1998 (Commonwealth).
The full text of the Institute policy
and procedures associated with
the use of personal information is
available on the Institute website.
Personal information that is
available to the Institute, such as
addresses, telephone numbers,
email addresses or academic results,
cannot be disclosed under Australian
law to third parties, including
parents, sponsors, family members
or friends, without the written
consent of the student. If a student
wants parents or sponsors to receive
copies of their academic transcripts,
they must give the Institute written
permission to release results to
parents or sponsors.
Students who wish to access their
personal information, or find out
more about how the Institute
respects right to privacy, should
contact Reception on (02) 9125
5111 or write to PO Box 577,
Strawberry Hills, NSW 2012.
International students must be
aware that, under Australian law
(ESOS Act 2007 and National
Code), the Institute is required to
advise them that their personal
information may be made available
by the Institute to Commonwealth
and State Government authorities.
The Institute is also required to tell
the Department of Immigration and
Culture (DIAC) and the Department
of Education, Science and Training
(DEST) about certain changes to
their enrolment and of any breach to
the condition of their visa relating to
satisfactory academic performance.
Photocopying
Please enquire at Reception and
note that there are related costs.
Post Office
The nearest retail post office to
the Institute is located at 219-241
Cleveland Street Redfern
NSW 2016.
Presentation of Written Work
1.Introduction
It is important for students to present
carefully prepared written work.
Written presentation in industry
must be professional in appearance
and accurate in content. If students
develop good writing skills whilst
studying, they are able to easily
transfer those skills to the workplace.
2.Style
Students should write in a style
that is simple and concise. Short
sentences and paragraphs are easier
to read and understand.
It helps to write a plan and at least
one draft of the written work so
that the final product will be well
organised. The points presented will
then more readily follow a logical
sequence and be relevant.
Students should frequently refer
to the question asked, to keep ‘on
track’. Trainers/assessors recognise
and are critical of work that does not
answer the question, or is ‘padded’
with irrelevant material. In summary,
remember to:
If headings are also to be numbered,
students should use a logical and
sequential system of numbering.
Cover Sheet
All written work should be submitted
with a cover sheet stapled to the
front that contains:
the students name
•
the name and time of the class
•
the due date of the assignment
•
the title of the assignment
ii. Analytical reports
•
the trainer/assesors name
•
a signed declaration that the work
does not involve plagiarism.
Analytical reports are also
researched. The difference is that
in this report the writer is required
to draw conclusions about the
material presented and make
recommendations for action based
on the findings of the report.
plan ahead
•
be clear and concise
Keeping a copy
•
answer the question
•
proofread the final draft
Students must keep a copy of
written work in case an assignment
is lost. This rarely happens but it
can be disastrous if a copy has not
been kept.
•
short and long reports
•
essays
•
records of interviews
•
questionnaires
•
business letters
•
resumes.
Format
All written work should be presented
on A4 paper, single-sided with
a left-hand margin. If work is
word-processed, one-and-a-half
or double spacing should be used.
Handwritten work must be legible
and should also be well spaced to
allow for ease of reading.
New paragraphs should not be
indented but should be separated by
a-space. Pages must be numbered.
i. Information reports
•
•
Types of written work Students may
be asked to write:
There are two main types of
reports that students might be
asked to write:
Information reports require
the writer to present facts that
they have researched, or record
observations made. This type
of report does not require any
evaluation of the data presented.
Cover sheets can be located at the
back of each unit or downloaded
from the website.
3. Presenting Written Work
Report Writing
Inclusive Language
This means language that includes
every section of the population.
For instance, if a student were to
write ‘A nurse is responsible for the
patients in her care at all times’ it
would be implying that all nurses
are female and would be excluding
male nurses.
Examples of appropriate language
are shown on the right:
•
mankind - humankind
•
barman/maid - bar attendant
•
host/hostess - host
•
waiter/waitress - waiter
or waiting staff.
Sections of an analytical report
The report contains the following
sections in this order:
•
Title page
This contains the title of the report,
date, writer’s name, and trainer/
assessors name.
•
Synopsis or summary
This is an overview of the
whole report including the
recommendations. The reader
should have a brief idea of what the
whole report is about after reading
this summary.
•
Table of contents
Sections and sub-headings of
the report must be numbered
consecutively and listed on the left
of the page. Relevant page numbers
for each section must be included on
the right of the page.
•
Introduction
This should include the reason for
writing the report (if applicable)
as well as how and where the
25
information was gathered. It should
state what the report is about, what
evidence or sources will be used
and should provide an outline of the
structure of the report.
•
Findings
This is known as the body of the
report and is where the findings
are set out. Headings should be
used and sometimes point form is
acceptable.
•
Conclusion
The writer draws together the
relevant points from the information
gathered. This is not the place to
introduce new statements or ideas.
•
Recommendations
The writer recommends a plan
of action based on the findings
contained in the report. The
recommendations must be a logical
result of the findings and the
conclusion - no new material
can be introduced at this stage.
•
Appendices
Tables, graphs, brochures and other
material that might be of interest
should be included as numbered
appendices rather than during
the report, so the flow won’t
be interrupted.
•
Bibliography
All sources consulted must be
acknowledged in the bibliography.
This includes material gathered
from interviews, reference books
and magazine articles, the internet
and videos.
Writing the report
sure to clearly understand what the
report is to be about. During this
stage the writer gathers material
from various sources such as
libraries and through interviews and
visits. Notes must be kept so that
sources can be acknowledged in the
bibliography of the report.
4.Cheating, Plagiarism
and Collusion
Sorting information
and planning order
The way students present ideas and
information in their assessments
must be totally their own.
The information gathered needs
to be sifted and only relevant
information included. Then points
need to be ordered, with the most
important being presented first.
Writing an outline of the report will
help shape the information into the
most logical order.
Writing stage
The style of writing used in a
report is impersonal; personal
pronouns should be avoided. For
instance the author would write
‘Information for this report was
gathered from visits to libraries,
interviews with winemakers and
from the writer’s work experience,’
rather than ‘I gathered my
information from visiting libraries,
talking to winemakers and from
my work experience’. Reports must
be impersonal because they are
objective documents prepared
through research and analysis.
Editing stage
The student should ensure that the
report flows logically and that the
information is presented clearly. It is
important to check for spelling and
grammatical errors before the final
draft is produced.
Research
Sometimes writers miss errors
in their own work so they have
someone else proofread their work
before handing in the final draft.
The first stage is to clearly define
what the report needs to achieve.
In other words, the writer must be
Further information about report
writing is available from
relevant teachers.
Four stages must be followed for a
report to be completed satisfactorily.
26 Copying another’s work without
acknowledgement and other
forms of cheating are viewed
seriously. Students at the Institute
are expected to uphold academic
integrity and avoid plagiarism.
Plagiarism occurs when someone
submits work that was written by
someone else and claims it as
their own.
Collusion occurs when two people
work together on an assignment/
assessment which is supposed to
be done individually. It is considered
to be plagiarism if a student uses
material found in a text or online,
without referencing the source of
the body of the text, or uses the
work of another student or friend.
To find out more about what
constitutes plagiarism or collusion
contact your trainer/assessor.
Privacy
See Personal Information
Probation
See also Student Progress Within
a Course
Operations will notify a student
with unsatisfactory progress in
writing that they have been placed
on probation and are required to
attend an interview with the Manager
- Educational Operations of the
appropriate program area prior to
enrolment in the
next semester.
Operations/Committee will review
relevant evidence provided by the
student, such as medical certificates,
letter from a counsellor or treating
clinician, report from learning
support, and make a decision about
the student’s enrolment in the
course for the following semester.
A student who does not attend an
interview will not be permitted to
re-enrol.
Following the interview and
review of evidence, the Manager
- Educational Operations or
Committee, in negotiation with the
student, will decide upon a course
of action and devise a study plan for
the following semester.
The progress of the student will
be monitored and reviewed
mid probation.
In the event that the agreed study
plan has not been adhered to,
the student will be referred to the
Student Progress Panel. To find out
more about the Student Progress
Panel and appeals procedures,
student should seek advice from
their Manager - Educational
Operations or refer
to the policy on myWAI.
Property
See also Lost Property and Code
of Conduct
The Institute is not responsible for
students’ or visitors’ property lost or
damaged on the premises. Personal
property (clothes, tools, bags) should
be clearly marked with names to
facilitate return in case of loss.
Students will be held responsible
for, and will be required to make
good, any damage they may cause
to apparatus and equipment or to
the structure and fittings of the
Institute buildings due to negligence.
Any damage caused to property,
including emergency service
equipment, by a student will be
reported to police for appropriate
action.
the notes. If you are unsure or need
assistance, please contact Student
Administration at any time.
If a student visibly sees any damage
to property, they must report it
immediately to a teacher, Manager Educational Operations or Reception
for follow up by Maintenance
Services.
Please also note that all students
are eligible to access the appeal
process, of which details can be
located on the Institute’s website.
Please ensure that once you have
finished in your classrooms they are
left in a clean and tidy state. The
kitchens must be left in a standard
that will be explained to you in
your first practical session by your
trainer/chef. Please be aware that
cleanliness in the kitchen is linked
to a core competencies in your
course. Rubbish is to be thrown in
the bins provided, furniture moved
back to the original position and
any belongings are taken with you.
Common areas are also to be kept
tidy at all times, this includes the
locker area.
R
Reception
Is located on the Ground Floor
as you enter the Institute and
is open between the hours of
8.00am-5.15pm, Monday to Friday.
Reception phone number
(02) 9125 5111.
Refund of Tuition Fees
There are number of reasons why
students may become eligible for
a refund of fees. Some of these
relate to:
•
Total course withdrawal
•
Course deferment.
Listed below are the guidelines
for refunds against each type of
enrolment. If you feel that you are
entitled to a refund please locate your
type of enrolment below and follow
Domestic Student - Full Fee
Paying Courses (excluding FeeHelp/VET Fee-Help)
Full refunds are available if a course
is cancelled by the Institute. If a
student withdraws from a course in
writing before the commencement
dated then a full refund less a
administration fee will be given. No
refunds are available after the course
has commenced. For individual
course refund percentages, please
refer to the Institute website.
International
International students who withdraw
from a course of studies will be
required to notify the International
Education Office in writing and
complete a Course Cancellation
Notice from the Office, signed
by the International Coordinator.
Normally international students
will be required to return to their
home country within 28 days of
withdrawing from a course. Refunds
for international students will be
considered under the Refund Policy
for International students.
The Refund Agreement in the
Higher Education Course Guide for
International Students applies to
international students in relation to
withdrawals or deferrals and refunds.
Recognition of Prior
Learning (RPL)
See also Credit Transfer
Recognition of Prior Learning
(RPL) involves a formal recognition
of the skills and knowledge that
you have gained through previous
27
studies, work and life experiences.
Candidates for RPL may be awarded
full or part qualifications on the
basis of RPL assessment.
C
Competency achieved
in this subject
Results
PC
Passed competent
(non-graded
assessment)
N
Not yet assessed as
being competent
It is the student’s responsibility to
check their results online through
myWAI Student Portal. Students
should check the accuracy of their
results and discuss any discrepancies
with their teacher or relevant
as soon as possible. Any outstanding
fees must be paid before results
are issued. Official copies of results
can be requested from Student
Administration.
Results Table - Certificate I, II,
III, IV,
RESULT
DESCRIPTION
PC
Competency achieved
in this subject
N
Not competent
The following results may impact on
fees - for further information please
contact the Information Centre:
RESULT
DESCRIPTION
*
Withdrawn early
#
Exemption
Results Table - Diploma and
Advanced Diploma (VET Students)
RESULT
DESCRIPTION
A
Competency achieved
to an outstanding
level in this subject
B
Competency achieved
to a superior level
in this subject
28 S
Scholarships
The William Angliss Institute
Foundation provides educational
opportunities and financial
assistance to support disadvantaged
students in achieving their
career ambitions.
Scholarships are offered to domestic
and international students on an
annual basis to students based on
academic excellence or hardship.
For further information on the
scholarships that are available, head
to angliss.edu.au/scholarships or
telephone 1800 236 203 or email
studentservices@angliss.edu.au.
Security
– see also Lockers
William Angliss Institute is under
constant security surveillance. When
on campus, however, it is in the
interest of all students to protect
their personal property at all times.
Should a student suffer a loss of
belongings this should be reported
via an Incident Report form available
from Reception.
Personal belongings stored
in lockers on campus are the
responsibility of the student. Locks
must be supplied by students and
should be strong and well secured.
Security Cameras
Students should be aware that
whilst on Institute premises, video
surveillance cameras are in use.
Smoking on Campus
For the safety of all staff, students
and visitors, smoking in any
enclosed areas of William Angliss
Institute as well as the front of the
building is strictly forbidden. This
includes Institute owned vehicles
and privately owned vehicles
carrying staff and students when
used for Institute activities.
Smoking is permitted at Little Reilly
Park which is located at the back of
the building on the corner of Little
Reilly Street and Cooper Street.
VET Students
If a student has unexpected
circumstances which means they
are unable to comply with course
or assessment requirements,
they should apply to the Manager
- Educational Operations
consideration and extension of
assignment due date. Counselling
and Personal Development staff can
assist with this process. If a student
does not meet expected timelines,
they will jeopardise their opportunity
of achieving superior or
outstanding results.
Special circumstances must be
proven by a certificate from a health
care or appropriate professional
and granted at the Manager Educational Operations discretion.
If a class assessment is missed,
alternative forms of assessment
may have to be undertaken.
Staff
To ensure a high standard of
delivery and a positive learning
environment, William Angliss
Institute staff are committed to:
•
ensuring treatment of all
students is fair and equitable
•
maintaining an awareness
of equal opportunity and
discrimination issues
•
maximising learning opportunities
for students
•
adopting a professional approach
at all times and in all aspects of
course delivery
•
complying with all WH&S
requirements.
Where students have concerns
about their learning environment,
they are referred to the policies
on informal and formal grievances
in these guidelines, to a student
counsellor or Student Services.
Staff Access
Academic staff members will
make themselves available for
consultation with students during
designated times outside normal
class hours. Students will be notified
of staff availability in their first
class. Staff timetables are posted
in a prominent position near the
relevant staff room. Contact details
for staff members will be supplied to
students at the beginning of
each subject.
Students who require urgent or
immediate academic support should
contact their Manager - Educational
Operations or a Learning Advisor.
For non-academic matters, students
should
contact Reception.
Student ID Cards
Student ID cards will only be
issued or validated upon receipt of
full payment of fees due. Student
ID Cards can be applied for at
Reception. Replacement Student ID
cards are available for $25.00.
Student Progress
within a Course
– See also Probation
The prerequisite for entry into
the next semester of a course is
the successful completion of the
preceding semester’s subjects.
Students who have not completed
all of their subjects may be
permitted to commence the next
semester if they have the approval
of their Manager - Educational
Operations.
It is the student’s responsibility to
make an appointment with the
to discuss progression. This
appointment must be made before
the commencement of the next
study period.
Unsatisfactory Progress
VET Students
Unsatisfactory progress is defined as
an incomplete result in five or more
units of competency in a semester,
or repeated failure to complete an
individual unit.
Unsatisfactory Progress
Apprentices
Students should be aware that
units sequenced at a lower level in
apprenticeship program must be
completed prior to advancing to
higher level units (core and elective
units in levels 2 and 3). You must
complete these lower level units
before commencing the higher
level units.
Student Services
William Angliss Institute, through
the Student Services department,
offers a range of services to
students. Student Services has a
comprehensive approach to student
well-being, including support in
achieving academic goals, personal
counselling, career development,
industry placements, and student
events and spaces.
These services aim to increase
students satisfaction and retention
by enabling students to succeed in
their studies. The department works
with other teams in the Institute to
develop and deliver services which
will improve the student experience. Free-call on 1800 236 203.
The team offers assistance to
students to help them successfully
complete their studies. Support with
assignment planning, assessment
tasks, organisational skills, literacy
and numeracy issues, ESL issues,
transition services and accessing
resources is given upon request to
individuals or small groups.
The team also provide disability
liaison, offering services such as
Auslan interpreting, participation
assistance, note-taking, special
tutoring and reading, to students
with a documented disability.
Trainers/assessors are available
to assist students by appointment.
Contact Reception to book
an appointment.
Subject Addition/Withdrawal
– see Variation of Enrolment
Surveys
– see also Feedback
From time to time, all learners at
William Angliss Institute will be asked
to participate in surveys to gather
views on teaching, training, resources
and facilities. Collecting this data is
an important component of WAI’s
policy of continuous improvement of
what we offer to our students and
informs the way in which resources
are used to achieve best possible
outcomes. Individuals’ personal
details are not collected in these
29
surveys. Participation in surveys is
strongly encouraged by the Institute
but they are not compulsory.
U
Student Outcomes
Students should note that uniform
requirements in some courses must
be obtained prior to the first lesson.
Change rooms are provided for
students to change into uniforms
upon arriving at William Angliss
Institute.
The National Centre for Vocational
Education Research (NCVER)
conducts a survey of VET Student
Outcomes annually in order to
highlight key employment, further
study and satisfaction outcomes.
WAI graduates can expect to be
contacted by NCVER with a request
to complete a questionnaire
focussing on personal and training
characteristics, employment
outcomes, further study activity,
satisfaction with training, whether
they achieved their main reason for
undertaking the training and how
relevant the training was to their
current job (if applicable).
You may be also asked to complete
the AQTF questionnaire at the
completion of your studies.
T
The Rec Room
Students are not permitted to wear
uniforms when travelling to and from
the Institute unless directed to do so
by relevant teaching program area.
Uniforms
For health and safety reasons,
uniforms are often required in class
and in the workplace. Where a
uniform is required for classes
the following policies apply:
•
Students, who arrive for class
without the required uniform or
part of their uniform, or without
practical kits, will be unable to
participate in the class.
•
Black leather shoes are
compulsory for all students to
wear during all practical classes.
Runners, sneakers, open shoes
are not permitted in a practical
kitchen environment and entry
with these shoes will result in
the student not being admitted
to class. Strong leather shoes are
recommended to prevent slips
or any hot items penetrating
the sole or upper surface of
the footwear.
Timetables
If there are any issues please speak
with your Manager - Educational
Operations or see myWAI.
Sydney Transport is your central
stop for information on public
transport services, fares, tickets
and initiatives.
Up-to-date information is available
at www.transportnsw.info/
Travel Concession Cards
Please see Reception.
30 Uniforms are not to be worn
while travelling to and from the
Institute or when students leave
the Institute during breaks.
•
Change rooms are provided and
students are not permitted to
change in the corridors or toilets.
Uniform Requirements
The Recreation Room is available
for students to use outside of class.
Please enquire at Reception.
Transport Information
Service
•
•
For restaurant sessions, please
speak to your Manager Educational Operations.
•
Where the required uniform
for class is not of a professional
standard (dirty or unpressed),
students will be excluded from
participation.
Unique Student Identifier
(USI)
From 1 January 2015 all students
undertaking nationally recognised
training will need to have a Unique
Student Identifier (USI). This includes
studying at TAFE or with a private
training organisation, completing an
apprenticeship or skill set, certificate
or diploma course.
A USI gives you access to your
online USI account which is made
up of ten numbers and letters.
It will look something like this:
3AW88YH9U5. A USI account
will contain all of your nationally
recognised training records and
results form 1 January 2015
onwards. Any previous results will
be automatically updated in your
USI account.
When applying for a job or enrolling
in further study, you will often need
to provide your training records and
results. One of the main benefits of
the USI will be that you will have
easy access to your training records
and results throughout life.
It is free and easy to create
your own USI online. For more
information please visit: usi.gov.
au or you can contact USI at Email:
usi@industry.gov.au or you can
phone: Skilling Australia Information
line: 13 38 73
V
Variation of Enrolment
– see also Subject Addition/
Withdrawal
If you need to vary your enrolment
after paying fees you need to obtain
one of the following forms from
Reception:
•
Cancellation/refund form
The forms need to be completed
and then signed by the Manager Educational Operations. Students
who do not notify the Student
Management Centre of withdrawals
may be given an ‘N’ (not yet
assessed as competent) result for
that subject. If you do not process
your variation before the census
date you will be charged for the unit,
even if you do not attend.
Wireless Guidelines
Work Injury/Return/Accidents
By logging into the myWireless
network you are indicating that
you accept the conditions of using
William Angliss Institute’s network.
These are available for viewing
through the MyWai student portal
under Information > Technical / IT
Support > myWireless. You should
take particular note of the sections
on Computer Access, the Computer
Network Security Policy, the Internal
Internet Access guidelines and the
Formal Resolution Process in case
of a breech. You must not use the
Institute’s wireless network if you do
not agree to these conditions.
Accidents can result in loss of life,
injury to people, damage to property,
equipment and materials. Safety
is everybody’s responsibility and
students have an important part to
play in maintaining a safe training
and working environment while
undertaking their studies with William
Angliss Institute.
VET Fee-Help
Working Conditions
Students wishing to access
VET FEE-HELP should refer to
enrolment procedures and the
following website: studyassist.gov.au.
If you are unsure about your
employment rights, working
conditions and responsibilities and
would like to find out more but are
unsure of whom to ask for guidance,
then you can contact your Manager
- Educational Operations. Please
note William Angliss Institute is
under no legal obligation to provide
information on your rates of pay and
working conditions.
Vocational Placement
Vocational Placement is when
you must participate in real work
opportunities for the purpose of
assessment and completion of
your course. Some courses include
Vocational Placement. Students who
are required to complete placement
will be notified by their Manager
- Educational Operations and/or
class teacher at a separate time. All
paperwork (assessments and forms)
will be provided to students in-class.
W
You may also contact the following
organisations for advice and
assistance.
•
Fair Work Ombudsman
13 13 94 or www.fairwork.gov.au
•
NSW Legal Aid 1300 888 529 or
visit www.legalaid.nsw.gov.au
•
Australian Apprenticeship Centres
www.australianapprenticeships.
gov.au
•
NSW Work Cover
Authority 13 10 50 or visit
www.workcover.nsw.gov.au
•
Union for People Working in
Hospitality & Business (LHMU)
www.unitedvoice.org.au
•
Australian Taxation Office
www.ato.gov.au
Wireless Access
myWireless is William Angliss
Institute’s wireless network service,
available to current students of the
Institute. Laptops and some mobile
devices can be configured to access
the wireless network. myWireless
is available throughout the campus.
For more information please contact
Reception or check the information
on myWAI, the student portal.
All work injuries/incidents that occur
on Institute premises/property,
industrial visits or excursions must be
reported. Students who are injured or
involved in a workplace incident must:
•
Advise their trainers/assessors
of the incident
•
Seek first aid/medical help
where applicable
•
Complete a Work Injury Incident
Report to be signed by their
trainer/assessor and handed
to the safety coordinator for
investigation within 24 hours
of the occurrence.
Workshops
Get the key to successfully managing
your studies, career and personal
development by attending some
of the interactive workshops
run throughout the year. These
workshops assist students to
develop study, employment and
life skills. Please check the Student
Services notice boards around
the campus, myWAI and Student
Services Facebook page.
“Education is not
preparation for
life, education
is life itself.”
John Dewey
Philosopher, psychologist
and educational reformer.
31
Contents
A
Complaints......................................16
G
Aboriginal and Torres Strait
Islander StudentS..........................10
Computer Access
Graduation
Computer Network Security Policy
H
Contact Details Variation..............17
Harassment/Sexual Harassment
Alcohol and other Substances
Counselling and Personal
Development Centre
Health and Safety
Alumni
Course Cancellation
I
Ambulance
Course Completion
Industry Based Learning
Anaphylaxis
Course Fees and Payment
Internal Internet Access................22
Angliss Global Network
Credit Transfer
International Opportunities
Appealing Results
D
Articulation......................................11
Deferment of Studies
L
Assessment
Disability Liaison............................18
Lateness
Assessment Resubmission
Discounts
Learning Advisors
Attendance
Discrimination
Leave of Absence
Awards – Special Achievement...12
Drugs
Lockers.............................................23
B
E
Lost Property
Banks
Email – myAngliss Student Email
M
Bicycles
Emergency Evacuation Procedures
Media Promotions
Bookshop
Enrolment.......................................19
Mobile Phones
Bullying
Equal Opportunity
myWAI Student Portal
C
Examination Regulations
N
Cancelled Classes
Excursions, Field Trips,
Site Visits and Study Tours..........20
Noticeboards
Abstudy
Accidents
Car Parking
Census Date
Change of Institution/
Provider – International
Students..........................................13
Change Rooms
F
Feedback..........................................21
Financial Assistance
O
Off-Campus Students
Overseas Student Health Cover
(OSHC)
First Aid
Cheating, Plagiarism and Collusion
Club Chef
Code of Conduct
32 A-Z Student Handbook
P
S
T
Personal Grooming and Jewellery
Scholarships (VET/Higher Education)
The Rec Room................................30
Personal Health.............................24
Security
Timetables
Personal Information
Security Cameras
Transport Information Service
Photocopying
Smoking on Campus
Travel Concession Cards
Post Office
U
Presentation of Written Work.....25
Staff
Uniform Requirements and Grooming
Privacy.............................................26
Staff Access.....................................29
Unique Student Identifier (USI)
Probation
Student Guidelines
Property...........................................27
Student ID Cards
R
Student Progress within a Course
Reception
Student Services
Refund of Tuition Fees
Student Services Facebook
RPL
Subject Addition/Withdrawal
Results.............................................28
Surveys
V
Variation of Enrolment
VET Fee-Help.................................31
Vocational Placement
W
Wireless Access
Wireless Guidelines
Working Conditions
Work Injury/Return/Accidents
Workshops
33
Location & Transport
Notes
35
Notes

Contents Contents - MyWAI - William Angliss Institute

Transcription

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