Product Guide - Skyline Gondola, Restaurant, Luge

skyline.co.nz
Product Guide
skyline.co.nz
Established 1964
10 million + visitors
2,000 visitors per day
average
Contents
Welcome to Skyline . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mountain Biking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Location Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Walking Trails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Skyline Gondola. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Café and Souvenir Shop . . . . . . . . . . . . . . . . . . . . 11
Skyline Luge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Flights, Bungy Jumping & Bikes . . . . . . . . . . . . . 11
Skyline Restaurant. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Terms & Conditions. . . . . . . . . . . . . . . . . . . . . . . . . 12
Skyline complex layout . . . . . . . . . . . . . . . . . . . . . . 7
Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Kiwi Haka – Maori Cultural Performance . . . . . 8
450m above Queenstown
Open 9am til late
365 days per year
‘The World’s best
restaurant with a view’
Qualmark endorsed
visitor activity
Welcome to
Skyline Queenstown
Skyline is Queenstown’s most popular visitor activity. Since the early 1960s, more than
10 million people have enjoyed one of New Zealand’s most spectacular views with us.
Visitors take a scenic Gondola ride up to the main Skyline complex which offers an exciting range of activities
for all ages. Attractions include outdoor and indoor viewing platforms, a buffet restaurant, relaxing café, live
Maori cultural performances, extensive private dining and day conferencing facilities, souvenir shop, walking
trails, mountain biking, bungy jumping, paragliding and Luge – Skyline’s own adventure ride.
No visit to Queenstown is complete without a ride on the Skyline Gondola. It’s a truly uplifting experience
every time.
Qualmark EnviroBronze
2 – Skyline Product Guide
Where is Skyline?
Auckland
Rotorua
Europe 36hrs
USA East Coast 16hrs
Japan 12hrs
China 12hrs
USA West Coast 12hrs
Wellington
New Zealand
Queenstown
Christchurch
Sydney Australia 4hrs
Queenstown
with access between them by stairs or lift from the
entrance lobby.
Skylinee is located on Bob’s Peak, high above
resort
the reso
o town of Queenstown in the beautiful
Southern
Southe
er Lakes region of New Zealand’s South
Island.
Level 1 includes the Gondola arrival hall, information
desk, buffet restaurant, bar, Kiwi Haka theatre and
exclusive venue (Directors Room).
base is located an easy 5-10 minute
The Gondola
Go
walk (or a quick taxi or car journey) from downtown
Queenstown and most major hotels. Parking is
available at the Gondola base and along Brecon
Street.
Level 2 includes the café, souvenir shop, fun time
games area, exclusive venues (Wakatipu Room) and
access to the viewing deck, Luge tracks, helipad,
bungy jumping, paragliding, mountain biking and
walking trails.
Pinewood
Lodge
Queenstowwn
Park Boutique
Bo
Bob’s
Pe
Peak
SKYLINE
GONDOLA
COMPLEX
Gorge Rd
Creeksyde
Top 10
Holiday Park
Arthur’s Point
& Arrowtown
The main Skyline complex is located at the top of
the Gondola. Facilities are housed on two levels
SKYLINE
GONDOLA
TERMINAL
Queenstown
Hill
t
S
con
Bre
The Dairy
Private
Luxury Hotel
Sofitel
Queenstown
Hotel & Spa
Queenstown
Lake View
Holiday Park
S
Crowne Plaza
Queenstown
er
tov
o
h
The Glebe
Apartments
St
Town
Centre
The Spire Hotel
Queenstown
Millenium Hotel
Queenstown
Sta
Eichardt’s
Private Hotel
nle
yS
Novotel
Queenstown
Lakeside
H
Hotel
St Moritz
S
Comfort Inn
Melbourne
Lodge
t
Millenium Hotel
Queenstown
Copthorne
Hotel & Resort
Queenstown
Lakefront
Fran
kto
nR
d
Peppers
Queenstown
Bay
Rydges
Lakeland Resort
Queenstown
de
lana
Esp
Lake
Heritage
Queenstown
Mercure
Queenstowwn
Resort
LAKE
WAKATIPU
Queenstown
Gardens
hy
rc
no
Gle
3 – Skyline Product Guide
LAKE
WAKATIPU
Kingsgate
Hotel Terraces
Queenstown
Airport
Skyline Gondola
The Skyline Gondola
G
is a quick, quiet and
comfortable way to enjoy spectacular views and the
at the main Skyline complex.
other attractions
attracti
Skyline Gondola was installed in 1964 and
The first Skyli
visitors have enjoyed the ride ever since.
millions of vis
In 1987, the original
o
system was replaced by a
European design to cater for increased
modern Euro
numbers. Additional upgrades in 2009
visitor numbe
to the bottom terminal to
included improvements
imp
time and further increase capacity.
reduce queueing
queue
AT A GLANCE
Scenic Gondola ride to the main Skyline complex
and Queenstown’s most spectacular views.
OPERATING DETAILS
• Operates 365 days per year from 9.00am
until late
• Capacity 1100 people per hour in 35 fourperson cabins
• Wheelchair access is available with prior
notification. Please call us to discuss your
requirements
NB Due to the size of our Gondola cabin, there are
exceptions to the type of wheelchair that we can
transport. We are currently unable to transport
electronic chairs by Gondola, unless the individual is
able to travel up separately to their chair.
GONDOLA STATISTICS
• Bottom terminal elevation 340m
• Top terminal elevation 790m
• Vertical rise 450m
• Total length 730m
• Average incline angle 37.1º (reputed to be the
steepest lift in the Southern Hemisphere)
• Speed variable to 4m/sec (ride time variable
from 4 - 8 minutes one way)
GONDOLA PHOTO PACKS
Souvenir photos are taken of all visitors in the
Gondola at the base terminal. These are available to
buy on departure. It’s a permanent memento of a
visit to Skyline set in a specially-designed souvenir
pack.
INSIDE THE PHOTO ALBUM
• 2 Large photos
rds
• 4 Postcards
mic view of Queenstown
• 1 Panoramic
4 – Skyline Product Guide
Skyline Luge
Luge is Skyline’s own fun-filled adventure ride.
Riders of all ages and abilities can enjoy the thrill of
steering a three-wheeled cart round bends, over
bumps and through tunnels of two wide, concrete
tracks. They then go back to the top and do it all
again – once is never enough!
Luge carts are powered only by gravity and the rider
has full control over speed and direction using a
unique braking and steering system.
AT A GLANCE
Scenic Gondola trip to the Skyline complex followed
by a fun-filled gravity ride for all ages and abilities.
The Luge start zone (two tracks) is situated above
the complex and accessed by chairlift or walking
track.
ADDITIONAL UPSELL OPTIONS
• Combine Luge-only options with Gondola &
Lunch or Dinner, or with Gondola & Kiwi Haka
OPERATING DETAILS
• Luge opens 10am. Closing times vary – see the
guidelines below
AGE & HEIGHT RESTRICTIONS APPLY:
• Scenic Track – children under 110cm must
ride in tandem with an adult. Children over 6
years old and/or between 110cm & 135cm in
height can ride solo
• Advanced Track – children over 135cm in
height can ride solo
• Safety: All riders receive a full safety briefing
prior to their first Luge ride which must be
on the Scenic Track. A Code of Conduct and
instruction video are displayed beside the
Luge start zone
LUGE STATISTICS
Where do I Luge?
How do I Luge?
Our two Luge tracks wind downhill and end beside
the main Skyline building. From here a two-seat
chairlift (free to use) takes riders and carts back to
the start zone. The start zone is also accessed by a
walking track. Both Luge tracks feature overhead
bridges from where spectators can watch the action
and take photographs.
Pull back on the
handlebars to brake
ke
Push handlebars
forward to accelera
accelerate
ate
TThe Scenic Track is a leisurely ride with a gentle
gradient, easy corners/bends, tunnels and dips.
• Capacity: 1000 riders per hour
• Tracks: 3m wide reinforced concrete tracks,
both 800m in length
• Carts: 3-wheeled polythene manufacture,
weight 30kg
• Proudly designed in New Zealand
DATE
CLOSING*
mid Jan to mid Feb
TThe Advanced Track has a steeper gradient and
is a more adventurous ride with the thrill of banked
corners, a tunnel, bigger dips and cuttings.
SCENIC TRACK
ADVANCED TRACK
8pm
mid Feb to early Mar
7pm
early Mar to late Mar
LUGE
START
ZONE
T
CHAOP OF
IRLI
FT
CHA
IRLI
FT R
ETU
RN
TO T
OP
late Mar to late Apr
6pm
late Apr to mid May
5.30pm
mid May to early Aug
CHA
IRLI
FT R
ETU
RN
early Aug to mid Sep
TO T
late Oct to late Nov
LUGE
FINISH
ZONE
late Nov to mid Dec
SKYLINE
COMPLEX
mid Dec to late Dec
SKYLINE GOND
5.30pm
6pm
6.30pm
7pm
8pm
OLA
late Dec to mid Jan
* Times are subject to change
5 – Skyline Product Guide
5pm
OP
mid Sep to late Oct
TOP OF
GONDOLA
6.30pm
9pm
“The world’s best
restaurant with a view”*
Queenstown has many places to eat, but none
like this! The Skyline Restaurant has tiered seating
to guarantee stunning lake and mountain views
from every table. Our mouth-watering Taste of
New Zealand buffet is a unique dining experience,
offering local specialities and international cuisine to
suit every appetite.
AT A GLANCE
• Gondola and Buffet Lunch or Dinner
• Scenic Gondola ride to the Skyline Restaurant
for our mouth-watering ‘Taste of New Zealand’
buffet of legendary proportions (Lunch or
Dinner)
• Capacity 330 seats over 3 levels, with
spectacular views from every table
• Special menu and rate applies Christmas Day
(Lunch or Dinner) and New Year’s Eve (Dinner)
• Menus can be downloaded from our Trade and
Media section at www.skyline.co.nz
OPERATING DETAILS
Lunch – Open daily 12.00-2.00pm
Dinner – Open daily from 5.45pm with the
following sitting times:
• 5.45pm, 6.00pm, 6.15pm or 6.30pm
(tables to be vacated by 7.45pm)
Or
• 8.15pm, 8.30pm or 8.45pm (no time limit)
ADDITIONAL UPSELL OPTIONS
• Combine Luge-only options with Gondola and
Lunch or Dinner.
• Gondola, Lunch and Luge options available
with 2, 3, and 5 Luge ride packages.
GONDOLA, DINNER & KIWI HAKA
A truly unique New Zealand experience with
scenic Gondola ride, ‘Taste of New Zealand’
buffet and live Maori cultural performance.
Allow 30 minutes for the Gondola journey before
Lunch, Dinner or Kiwi Haka booking (whichever time
is the earliest)
• 5.15pm Kiwi Haka and 5.45 or 6.00pm Dinner
• 6.00pm Kiwi Haka and 6.30pm Dinner
• 5.45pm Dinner and 7.15 or 8.00pm Kiwi Haka
• 6.00, 6.15 or 6.30pm Dinner and 8.00pm Kiwi
Haka
• 7.15pm Kiwi Haka and 8.15pm Dinner
• 8.00pm Kiwi Haka and 8.30 or 8.45pm Dinner
Disclaimer: Times and menus are subject to
seasonal change.
*ABC News, 2010
6 – Skyline Product Guide
Skyline complex layout
LEVEL 2
to L ge
star t zu
one
Conference & Incentive Areas
Corone
t
Ro o m
Public Areas
Staff Areas
Café
Corone
t Peak
Room
Bar
Kitchen
Wa
W
akk
ap
aitu
Ro
oo
R
mm tipu
o
Cloak
Room
Rece
Desk ption
Wa er
Roolt
m Peak
Offices
Souven
ir Shop
View
Deck ing
Lift
to Café
Lu
and vie
wing dge
ecks
Bu
ffe
t
LEVEL 1
Restau
rant
Tier 1
Tier 2
Tier 3
to Café
Lu
and vie
wing dge
ecks
Bar
Lift
Lounge
Bar
Info
Desk
Exit
Recept
ion
Desk
Haka
Theatr
e
Entry
MTB
7 – Skyline Product Guide
Direct
or’s
Room
Kiwi Haka – Maori
Cultural Performance
Kiwi Haka is a spiritual journey of Maori culture
and customs as told through traditional song and
dance. The live performance is set in an intimate
77-seat theatre surrounded by carved decorations
depicting myths and legends of the local Wakatipu
region. Highlights of the 30-minute show include
the powhiri (welcome), stunning poi display and
fearsome Haka.
AT A GLANCE
Scenic Gondola ride to the main Skyline complex
followed by a 30-minute live Maori cultural
performance in our purpose-built 77 seat theatre.
ADDITIONAL UPSELL OPTIONS
Kiwi Haka-only product can be combined with
Gondola and Luge packages or as an option for
groups/FIT customers already onsite for Gondola
and dinner.
OPERATING DETAILS
• Kiwi Haka is open 364 days a year
(closed Christmas Day)
• Duration 30 minutes
• Performance times:
5.15pm, 6.00pm and 7.15pm.
8.00pm subject to minimum of 10 guests.
Customers to meet five minutes before the
show outside theatre entrance.
• Additional shows: Available on demand with
advanced booking
• Theatre capacity: 77 seats all tiered for
clear viewing
NB shows may operate subject to minimum
numbers depending on time of year
Please note for cultural reasons flash-photography,
videography, food and drinks are not permitted in
the theatre. However photo opportunities with the
performers are available before and after the show.
8 – Skyline Product Guide
Mountain Biking
(MTB)
Queenstown is New Zealand’s premier mountain
biking destination with world class terrain and
awesome scenery. Now visitors can ride more with
New Zealand’s only Gondola-assisted bike lift.
AT A GLANCE:
In 2011, Skyline unveiled its new MTB service
allowing easy access to a network of mountain bike
trails through the forest that overlooks the town.
It’s a biker’s paradise with well-maintained, featurepacked riding and great facilities.
Skyline can organise your total Mountain Bike pass
and bike rental package.
Scenic Gondola-assisted bike lift to a network of
mountain bike trails.
AVAILABLE PASSES
SINGLE UP HILL GONDOLA (incl. bike carriage)
HALF DAY PASS
DAY PASS
3 DAY PASS (used in a week)
5 DAY PASS (used in 2 months)
MTB SEASON PASS
NEXT SEASON DATES:
DATES
September – April.
.825m
.82
825m
Fern
Fern
Fe
rnhi
hillll
hi
Loopp
Loop
Lo
y ine
Skyl
loop
TRAILS:
Hammy’s Track: Grade: Green 2
815m
HAMMY’S SKYLINE
GONDOLA
TRACK
COMPLEX
Ben Lomond
Track
HAMMY’S
AMM
TRACK
ACK
Vertigo: Grade: Blue 3
Original: Grade: Blue 3
VERTIGO
1M
I LE
Single Track Sandwich: Grade: Black 5
ARMAGEDDON
CR
EE
ANTS TRACK
Bob’s
Peak
.690m
m
Grundy: Grade: Black 5
K
Rock Garden: Grade: Black 5
THINGYMAJIG
I
YL
SK
ROCK
GARDEN
NE
Thingymajig: Grade: Black 5
GO
Ant’s Track: Grade:
ND
HALFWAY
Y
HUB
Black 6
O
LA
VERTIGO
Tiki
Walking
Track
.595m
GRUNDY
Armageddon: Grade:
Black 6
GRADING/ABILITY INFORMATION*
GRADE 1 Easy
Sk yline A
c c e s s Ro a d
GRADE 2 Easy mostly flat with some gentle
climbs
.530m
HAMMY’S
MM
TRACK
AC
SINGLE
TRACK
SANDWICH
GRADE 3 Intermediate steep slopes
GRADE 4 Advanced steep climbs
GRADE 5 Expert technically challenging
HAMMY’S
TRACK
ORIGINAL
*Supplied by Queenstown Mountain Biking Club
.370m
9 – Skyline Product Guide
son St
Thomp
k St
Brunswic
St
n St
Thompso
kt
on
t
er S
tov
o
h
S
p
m
Ca
es
nd Cr
Lomo
t
wS
sgo
Gla
Thom
pson
St
GRADE 6 Extreme downhill/free ride
specific tracks
LAKE
WAKATIPU
Walking Trails
A visit to Skyline is all about experiencing the beauty
of this unspoilt corner of New Zealand. Self-guided
walking trails from the main complex enable visitors
to enjoy the clean mountain air and stunning views
over Lake Wakatipu.
TRAIL OPTIONS
Self guided interpretive walk
(60 minutes) EASY
• An informative walk to learn about Skyline’s
history and the surrounding landscape. Joins
the loop track (see below)
A trail map for the short walks around the complex
is available from the Information Desk at the top
of the Gondola. A more detailed map for the walks
leading away from the complex is available from
the Department of Conservation in downtown
Queenstown.
Loop Track
(30 minute) EASY
• Watch riders on the Luge track and walk
through the trees before returning to the
Skyline complex
One Mile to the Lakefront
(1.5 hour) EASY
• Walk down the Skyline access road before
turning off to follow an old water pipe through
native bush, past a historic dam to emerge by
the edge of Lake Wakatipu
Lower Ridge Track
(25 minute) MODERATE
• Walk past the Luge and paragliding takeoff.
Continue uphill through the pines to enjoy
panoramic views of mountains and Lake
Wakatipu
Ben Lomond Summit
(5 hour return) HARD
• Hike up the steep path to Ben Lomond
(1747m), one of the highest peaks above
Queenstown. Stunning views but extra
clothing, food and drink is essential. Good
fitness required
8
Moonlight Track to Arthur’s Point via the Ben
Lomond Saddle (7 hours) HARD
• A popular, full day walk along the historic
Moonlight Track. Extra clothing, food and
drink is essential. Good fitness required
7
8
6
8
?
?
?
FACILITIES
8
5
?
9
Cafe
Dining
Bar
Toilets
Heli Pad
4
?
8
Information
& Tickets
First Aid
Lockers
Souvenir Shop
8
Kiwi Haka
Smoking Area
1
4
2
SELF GUIDED INTERPRETIVE WALK
3
1 Historic picture gallery - In the Skyline Bar (level 1)
2 Skyline history - On the main viewing deck
3 The Remarkables Mountains - Views and information panel
4 Coronet Peak/Luge - Views and information panel
5 Coronet Peak/Shotover river
6 Lake Wakatipu - Maori legend and early settlers history
7 Ben Lomond
(40min return)
8 Luge viewpoints - The best places to see all the action!
9 Schist information panel - Formation and history
MAIN VIEWING DECK
?
3
10 – Skyline Product Guide
Skyline Café
Our café is open daily from 9.30am serving freshly
baked pastries, sandwiches, snacks and great coffee.
A café-inspired a la carte menu is also available from
10.00am-3.00pm for light lunches. Choose indoor or
outdoor seating and enjoy the best views in town.
OPERATING DETAILS
• Open: 9.30am to dusk daily (approx 5.00pm in
winter and 7.00pm in summer)
• Capacity: 65 indoor seats and 90 outdoor seats
• Comfy couch or table seating
• Relaxing and warm café style environment
• Pastries and bread baked-fresh daily in our
on-site bakery
• Family friendly
Souvenir Shop
Take a little bit of New Zealand home. The Skyline
shop has an exclusive range of Gondola, Luge and
New Zealand souvenirs.
OPERATING DETAILS
AIL
LS
• Open: 7 days from
om 9.30am
0am
From holiday gifts for friends and family back
home to a special memento of your day at Skyline,
we have a range to suit everyone. Genuine Maori
carvings and poi, NZ-made beauty products,
soft toys, merino wool and possum clothing,
greenstone and paua shell jewellery, books and
confectionery – it’s all up here!
Bungy Jumping, Heli
flights and Paragliding
Queenstown is the adventure capital of the world
and Skyline hosts some of the best-known names in
adrenalin activities.
Take a leap from ‘The Ledge’ and plummet towards
earth with AJ Hackett’s world famous bungy team
or soar high above town with G-Force’s tandem
paragliding flights and before spiraling safely back
to ground.
The Helicopter Line operates flights to and from
Skyline to give you a birds-eye view of the lakes and
mountains around Queenstown. Heli-transfers are
also available from the airport and selected hotels.
OPERATING TIMES
G-Force Paragliding
Operating Hours – Flights go
from 9am to 8pm (times may
vary depending on season)
The Helicopter Line
Operating Hours – 8am to
9pm (flights dependent on
weather/demand) can go
between 8am to 9pm
AJ Hackett Ledge
Operating Hours – 12pm
to 7pm (times may vary
depending on season)
11 – Skyline Product Guide
Contact Us
Blair Deasy
Kate Vyskrebentseva
MANAGER
RESERVATIONS MANAGER
DDI
Cell
Email
64 3 441 0081
64 27 431 6905
blair.deasy@skyline.co.nz
Kellie Goodwin
SALES DEVELOPMENT MANAGER
DDI
Cell
Email
64 3 441 0858
64 27 220 8028
queenstownsales@skyline.co.nz
Contact for all sales, marketing & functions requests: rates,
imagery, special requests, famil support, advertising, C&I, school
groups and media enquiries etc.
Yoji Kimura
JAPANESE SALES MANAGER
Japan Cell
Email
64 21 322 723
yojikiwi@ihug.co.nz
Contact for all sales requests for the Japanese market: rates,
imagery, famils, advertising, etc.
Shuangji Zhou
CHINESE SALES EXECUTIVE
DDI
Email
64 3 441 0082
shuangji.zhou@skyline.co.nz
Contact for all sales requests for the Chinese speaking market:
rates, imagery, famils, etc.
DDI
Email
64 3 441 0085
queenstownreservations@skyline.co.nz
Contact for Gondola, Restaurant, Luge & Kiwi Haka bookings.
Kylie Elliott
FUNCTIONS MANAGER
DDI
Email
64 3 441 0083
queenstownfunctions@skyline.co.nz
Contact for private dining & day conferencing bookings
Wayne Rose
ACCOUNTS RECEIVABLE
DDI
Email
64 3 441 0101
queenstownreceivables@skyline.co.nz
Contact for accounts receivable or prepay enquiries
Skyline Queenstown
PO Box 17
Brecon Street
Queenstown
New Zealand
Phone
64 3 441 0101 (main line)
Fax
64 3 442 6391 (administration)
Email
queenstown@skyline.co.nz
Web
www.skyline.co.nz
Terms and Conditions
1.Definitions
“Seller” shall mean Skyline Enterprises Ltd and/or its subsidiaries.
“Buyer” shall mean the buyer or any person or seller, acting on behalf of
the buyer with the authority of the buyer.
“Services” shall mean all services supplied by the seller to the buyer and
includes any advice or recommendations.
“Goods” shall have the same meaning as in section 2 of the Sale of Goods
Act 1908 and are goods supplied by the seller to the buyer (and where
the context so permits shall include any supply of services as defined
in clause 1.3)
“Document” shall mean these Trading Terms and Conditions.
“No show” shall mean the buyer or the buyer’s party or group has failed
to met their obligation to attend the booking, reservation, function, or
event that the buyer had instructed/booked with the seller to provide
goods and/or services on a specific date and time.
“Booking” shall mean an event, reservation, or function.
“Event” shall mean a booking, reservation, or function.
2.Bookings
Any written or verbal instruction received by the Seller from the Buyer
for the supply of Goods and/or Services shall constitute that the Buyer
accepts to be bound by the Document. This acceptance can not be
revoked unless it is within the terms of the Document or it is accompanied
by the written approval of the manager of the Seller.
The Seller is not bound by any unauthorised statements, conditions, or
agreements made by the Seller’s agents or servants that do not adhere
to this Document. Any such variations must have written approval by
the manager of the Seller, prior to the delivery of the Goods and/or
Services.
The Seller at its discretion may request the Buyer to pay a monetary deposit
before confirming a Booking/Event. The deposit will be determined by
the Seller and may be calculated as a percentage of the estimated invoice
value of the entire Booking/Event.
Where the Seller requests a deposit from the Buyer for confirmation of a
Booking/Event. Confirmation of the Booking/Event will only be made to
the Buyer from the Seller, once the deposit is receipted as cleared funds
in the Seller’s bank account.
3.Cancellation
Where the Buyer wishes to cancel a Booking/Event made with the Seller.
The Buyer must immediately provide written notification to the Seller of
its intention to cancel all or part of the Booking/Event.
In the event the Buyer cancels all or part of the Booking/Event within
11-45 days prior to commencement of the Booking, the Seller reserves
the right to retain the deposit and/or invoice the Buyer for any additional
setup costs incurred prior by the cancellation.
In the event the Buyer cancels all or part of the Booking/Event within
10 days prior to commencement of the Booking, the Seller reserves
the right to retain the Buyer’s deposit and/or invoice the Buyer for any
additional setup costs and/or projected loss of revenue incurred by the
late cancellation.
In the event the Buyer does not show (i.e. “no show”) for a Booking/Event
the Seller will retain the Buyer’s deposit and invoice the Buyer for the full
cost of the Booking/Event.
The Seller reserves the right to cancel a Booking/Event at any time.
The Seller will endeavor to give the Buyer adequate notice of such a
cancellation and where appropriate will assist the Buyer in sourcing
alternative arrangements.
Where the Seller has cancelled the Booking/Event the Seller will refund
the deposit in full.
4.Rates
Rates are quoted in New Zealand dollars.
All rates as quoted are net per person, unless otherwise stated and are
inclusive of goods and services tax.
5.Service
Under no circumstances will the Seller be responsible to the Buyer for
any claim or damages (financial or other) caused as a result of the Sellers
failure to provide any Goods and/or Services.
6.Payment Terms
Payment is required prior to, or upon arrival; or where credit has been
arranged (in writing), payment is required by the 20th day of the month
following the invoice date.
The Seller reserves the right to charge the Buyer 5% interest per month
on all amounts that have not been paid in full by the 20th of the month
following the invoice date.
If the Seller is forced to use debt recovery services to collect any outstanding
amount/s from the Buyer, the Seller will invoice the Buyer and the Buyer will
become liable for any additional costs incurred to recover the outstanding
amount/s.
7.Reservation of Title
Until the Seller has been paid in full for all Goods and/or Services, all
monies received by the Buyer shall be the property of the Seller and
such monies shall be kept separate, accounted for and identified as being
monies held by the applicant on trust for the Seller to be paid or applied
only as the Seller directs.
8.Complaints
Any complaint must be made in writing within ten working days of the
Goods and/or Services being provided.
9.General Lien/Right of Disposal
The Seller will in respect of all outstanding amount/s due from the Buyer
have a general lien on any goods and property in the Seller’s hands and
shall be entitled on the expiry of fourteen days notice, to dispose of the
goods or property as the Seller thinks fit and apply the proceeds towards
the outstanding amount/s.
12 – Skyline Product Guide
10.Seller’s Liability
The Seller shall not be held liable for any loss of any kind whatsoever
suffered by the Buyer due to any malfunction of any equipment or facilities
used by the Seller to provide Goods and/or Services which results in the
Seller failing to provide any Goods and/or Services.
Notwithstanding anything else contained in this Document, the liability
of the Seller to the Buyer, whether in contract or in tort, in respect of all
claims, will not in the aggregate exceed the cost of the Goods and/or
Services.
11.Indemnity
The Buyer making the Booking/Event will indemnify the Seller against all
costs incurred and losses suffered by the Seller including costs on solicitor/
client basis, resulting from the acts or omission of the Buyer.
12.Force Majeure
The Seller will not be in any breach of this Document or in any way liable,
if it is prevented from complying with the provision of Goods and/or
Services by reason of act of God, act of public enemy, war, earthquake,
riot, fire, storm, flood, explosion, compliance with any law of government
restraint order, rule regulations, strikes, lockouts or any other cause not
reasonably within the control of the Seller.
13.Buyer’s Disclaimer
The Buyer hereby disclaims any right to rescind, or cancel the contract or to
sue for damages or to claim restitution arising out of any misrepresentation
made to it by any servant or agent of the Seller and the Buyer acknowledges
that it buys the Goods and/or Services relying solely upon its own skill
and judgment and that the Seller shall not be bound by nor responsible
for any term, condition, representation or warranty other than given by
the Seller which warranty shall be personal to the Buyer and shall not be
transferable to any subsequent buyer.
14.General
Unless the Buyer has received written confirmation from the Seller to the
contrary, the terms of the Document apply to all transactions between
the Buyer and Seller.
The Buyer shall not offset against amounts due from the Seller to the
Buyer or any third party.
The Seller may assign all or part of its rights or obligations without the
Buyer’s consent.
The Seller reserves the right to review and change the terms of the
Document at anytime. Any such changes will only take affect once the
Seller has notified the Buyer in writing. If any provision within the terms of
the Document is determined invalid, void, or illegal, the remaining terms
shall not be affected, prejudiced or impaired by such a ruling.