analysis of media — situation in southern and eastern oblasts
Transcription
analysis of media — situation in southern and eastern oblasts
ANALYSIS OF MEDIA — SITUATION IN SOUTHERN AND EASTERN OBLASTS OF UKRAINE KYIV, 2016 «Analysis of the media situation in the southern and eastern regions of Ukraine» is the final analytical product of qualitative and quantitative media monitoring, conducted by NGO «Institute of Mass Media» and a social survey conducted by GFK Ukraine, supported by the Ukrainian Confidence Building Initiative (UCBI), and funded by the US Agency for International Development (USAID). The study was prepared by: The IMI expert commission - Oksana Romaniuk, Olena Holub, Roman Kabachiy, Jana Mashkova, and IMI regional experts Zoya Krasovska (Dnipropetrovsk), Svitlana Aghajanian (Kramatorsk), Natalia Vyhovska (Zaporizhya), Serhiy Sakadynskyy (Severodonetsk), Julia Sushchenko (Odessa), and Anna Prokayeva (Kharkiv). The expert commission of GFK Ukraine - Inna Volosevych, Tatiana Kostiuchenko, Anastasia Vitkovska, Maryna Klochko. Ukraine Confidence Building Initiative (UCBI) team: Oren Murphy, Yaropolk Tymkiv, Iryna Malysheva Cover design, layout: Petro Klym, Olha Salo Editor: Tetiana Romaniuk Translators: Maria Dmytrieva, Dmytro Lysak This study was prepared by NGO Institute of Mass Information (IMI) and GFK Ukraine company, within the framework of the Ukrainian Confidence Building Initiative (UCBI). This study is made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of IMI and GFK Ukraine, and do not necessarily reflect the views of USAID or the United States Government. © IMI, UCBI, GFK Ukraine CONTENTS Methodology of media-monitoring in six regions of Ukraine..............................................................................4 DONETSK OBLAST Main tendencies of media space ....................................................................................................................................8 Informational space of occupied territories.....................................................................................................9 Communities in social networks as source of information...................................................................... 10 Situation in media space of Kramatorsk......................................................................................................... 10 Results of quantitative analysis of Donetsk media................................................................................................ 11 Results of qualitative analysis of Donetsk media.................................................................................................... 12 Assessment of situation by local journalists............................................................................................................. 12 DNIPROPETROVSK OBLAST Main tendencies of media space.................................................................................................................................. 16 Results of quantitative analysis of Dnipropetrovsk media.................................................................................. 17 Results of qualitative analysis of Dnipropetrovsk media..................................................................................... 18 Assessment of situation by local journalists............................................................................................................. 19 ZAPORIZHZHYA OBLAST Main tendencies of media space.................................................................................................................................. 22 Results of quantitative analysis of Zaporizhzhya media...................................................................................... 23 Results of qualitative analysis of Zaporizhzhya media......................................................................................... 24 Assessment of situation by local journalists............................................................................................................. 25 LUHANSK OBLAST Main tendencies of media space.................................................................................................................................. 28 Situation in the occupied territories................................................................................................................ 28 Social networks as the source of information for the occupied territories of Luhansk region������� 29 Informational situation on the non-occupied territory of Luhanska oblast..................................... 30 Results of quantitative analysis of Luhansk media................................................................................................ 31 Results of qualitative analysis of Luhansk media.................................................................................................... 32 Assessment of situation by local journalists............................................................................................................. 32 ODESA OBLAST Main tendencies of media space.................................................................................................................................. 35 Results of quantitative analysis of Odesa media.................................................................................................... 36 Results of qualitative analysis of Odesa media........................................................................................................ 37 Assessment of situation by local journalists............................................................................................................. 38 KHARKIV OBLAST Main tendencies of media space.................................................................................................................................. 41 Results of quantitative analysis of Kharkiv media.................................................................................................. 43 Results of qualitative analysis of Kharkiv media..................................................................................................... 44 Assessment of situation by local journalists............................................................................................................. 45 SUMMARY OF MEDIA-POLL IN 6 OBLASTS — GFK UKRAINE...................................................................... 48 3 METHODOLOGY OF MEDIA-MONITORING IN SIX REGIONS OF UKRAINE Geography of monitoring: The monitoring was conducted in 6 regions and lasted one month. From September 15 to October 15, it was conducted in Dnipropetrovsk, Odesa, and Zaporizhzhya. From October 15 to November 15, in Kharkiv, Severodonetsk, and Kramatorsk. Sampling Generally, within the monitoring framework, the materials tracked were all materials in all issues of four local printed media outlets and in four local online media outlets, as well as the Friday summary news programs on two TV channels. Quantitative analysis The quantitative analysis measured the share of socially relevant national news, socially relevant local news, materials on ATO, materials on internally displaced people, commissioned stories, and «no-legwork» materials, from the total number of materials published in the monitoring period. Objective: to measure, to what extent socially relevant information is present in the content of local mass media outlets and to what extent the local community can obtain such information from mass media, and whether the local mass media abuse publication of commissioned stories as prevalence of such articles prevents the community from making an informed choice. Qualitative analysis Materials on local topics were analyzed for adherence to the six basic journalism standards: balance of opinions, promptness, adequacy, separation of facts and comments, accuracy and completeness. Objective: to identify, which professional standards are violated in the materials on local topics, and, correspondingly, whether the audience is able to obtain balanced, accurate, and adequate information. List of monitored media outlets in the Donetsk Oblast Printed: «Vostochnyi Proekt»(«The Eastern Project»), regional weekly edition, number of copies 10,000, founded by LLC «Zheleznodorozhnoye Litye», «Tekhnopolis», media outlet focused on social and political issues, weekly number of copies is 20,000, founded by LLC «KatLayf» and S.B.Vinogradov, «Novosti» («The News»), municipal newspaper focused on social and political issues, number of copies 5,800, «Kramatorskaya Pravda», communal media outlet of Kramatorsk city council, number of copies not specified. 4 METHODOLOGY OF MEDIA-MONITORING IN SIX REGIONS OF UKRAINE Online: «Vostochnyi Proekt», Vkontakte account with 8,000 subscribers, «Tekhnopolis», Facebook account with 340 subscribers, «6264», Facebook account with 681 likes, «Obshchezhytiye» («The Dormitory»), 517 likes at Facebook account. TV: SKET, Do Tebe. List of monitored media outlets in the Dnipropetrovsk Oblast Printed: «Zoria» («Dawn»), weekly oblast newspaper focused on social and political issues, number of copies — 43,750, communal media outlet of Dnipropetrovsk oblast council; «Visti Prydniprovya» («Dnieper Region News»), oblast newspaper focused on social and political issues, number of copies on Thursdays 70,500, on Tuesdays 34,800, communal media outlet founded by Dnipropetrovsk oblast state administration; «Dnepr Vecherniy» («The Evening Dnieper»), oblast newspaper focused on social and political issues, total number of copies — 146,130, issued on Fridays and Tuesdays, founded by LLC ‘Pravoved’; «Gorozhanin» («City Dweller»), weekly municipal media outlet focused on social and political issues, total number of copies — 11,000, issued on Thursdays, founded by LLC ‘Gamma Consulting’. Online: 056.ua, Facebook page with 3,768 subscribers; dnepr.info, average 6,000 visitors daily in 5 months, Facebook page with 1,124 likes; gorod.dp.ua, no Facebook page; dniprograd.org, Vkontakte page with 171 subscribers. TV: Channel 11, Channel 34. Audience was not measured. The media outlets were selected taking into account the level of the outlet’s influence in the selected region, identified by survey of the focus group. List of monitored mass media in the Zaporizhzhya Oblast Printed: «Subota Plius», positions itself as a national entertainment, social and political media outlet, number of copies 14,755, weekly edition; «Mig», weekly edition on social and political issues, website http://www.mig.com.ua/, number of copies 40,750, founder — LLC «Gazeta MIG»; «Mriya», oblast weekly edition, number of copies 77,680, founder — LLC «Nova-mriya»; «Industrialnoye Zaporozhzhia. Panorama», oblast newspaper on social and political problems, issued 4 times a week, total number of copies 102,000, founder — DLC «Editorial office of newspaper Industrialnoye Zaporozhzhia». Online: golos.zp.ua, at average about 6 thousand visitors per day, Facebook page — 5,000 likes; reporter-ua.com, counter absent, Facebook page — 3,461 subscribers; panoptikon.org, at average 2,000 visitors per day, Facebook page absent; 061.ua, FB page has 3,413 likes. 5 TV: «Alex», TV5. List of monitored mass media in the Luhansk Oblast Printed: «Severodonetskiye Vesti», weekly communal edition of the city council, distributed in the city, number of copies 4,000. «Tribun», weekly social and political review, number of copies 22,000. Online: tribun.com.ua, on average about 6 000 visits a day, Vkontakte account with 1,100 subscribers; 06452.com.ua, accounts in the social networks have less than 100 likes; sever.lg.ua, no accounts in the social networks; sever-strasti.net. TV: «LOT» The media outlets for monitoring were selected based on the level of their influence in the region, by means of focus group. List of monitored media outlets in the Odesa Oblast Printed: «Odesskaya Zhizn» («Odesa Life»), weekly edition on social and political issues, number of copies 19,280, founder — Henadiy Chabanov. «Odesskiy viestnik», municipal communal media outlet, number of copies 98,927, founded by the Odesa city council; «Slovo», city weekly newspaper on social and political issues, number of copies 90,000, founded by the International Humanitarian University; «Odeski Visti», newspaper of Odeska oblast council, number of copies 56,665, published twice a week — on Tuesday and on Saturday. Online: dumskaya.net, Vkontakte account with 43,700 subscribers, its Facebook page — 37,000 likes; timer-odessa.net, Facebook account with 11,500 likes, Vkontakte account with 27,000 visitors; trassae95.com, Facebook account — 928 likes, Vkontakte account — 1,550 visitors; uc.od.ua, Vkontakte account 47,000 likes, Facebook account — 1,770 likes. TV: Channel 7, First City channel. Audience estimation was not conducted. List of monitored mass media in the Kharkiv Oblast Printed: «Vesti», all-Ukrainian newspaper; the issue that is published and distributed in Kharkiv was analyzed, number of copies 370,000, weekly publication, founded by LLC «Vesti Mass Media»; «Vremia», newspaper focused on social and political issues, issued three times a week, number of copies 20,007, founded by PJSC «Vremia»; «Vecherniy Kharkov», newspaper focused on social and political issues, number of copies 10,000, issued three times a week, founded by the TV and Radio Company «Region»; 6 METHODOLOGY OF MEDIA-MONITORING IN SIX REGIONS OF UKRAINE «Slobidskyi krai», communal edition of Kharkiv oblast council, number of copies 10,000, issued three times a week. Online: 057.ua, Facebook account with 5,500 likes, sq.com.ua, dozor.kharkov.ua, Facebook account with 422 likes, izvestia.kharkov.ua, no accounts in social networks. TV: ATN, OTB .com.ua The media outlets were selected taking into account the level of the outlet’s influence in the selected region, identified by survey of the focus group. Expert panel Within the framework of the monitoring, quantitative analysis was conducted by IMI’s regional experts Svitlana Agadzhanyan (Kramatorks), Zoya Krasovska (Dnipropetrovsk), Nataliya Vyhovska (Zaporizhzhya), Yulia Sushchenko (Odesa), Serhiy Sakadynskiy (Siverodonetsk), and Anna Prokayeva (Kharkiv). The qualitative analysis was conducted by the IMI central office’ experts, Olena Holub, Yana Mashkova (for printed media and television), and Roman Kabachiy (for online media). 7 DONETSK OBLAST MAIN TENDENCIES OF MEDIA SPACE According to IMI data, in 2014 in Donetska oblast 28 offices of local media outlets were completely smashed, dozens of local journalists were forced to leave their workplaces and move to other cities in the oblast, and sometimes even to other regions of the country due to the conflict in the East of Ukraine. The media outlets that function on the non-occupied territory of the oblast mostly belong to former Party of Regions members, DTEK, and Metinvest. In the early 2000-s, a rather closed mass media system was formed in Donetska oblast, a system under supervision of the structures of Yanukovich, who was the governor of Donetska oblast at the time. Before, the media policy was controlled by the headquarters of this party, now local mass media outlets are guided by the owners, former Party of Regions members. As of the beginning of 2016, the largest local media owner is Metinvest. This is also the difference between Donetska oblast and other regions of the country, where the competition between different owners still existed — unlike them, in Donetska oblast the overwhelming majority of media outlets follows «the party line», although they publicly position themselves as «independent mass media». One more difference of Donetska oblast from other regions of the country is a large number of mass media in rayon centers and towns. For example, practically every city of the oblast has 2-3 local TV channels that function with support of former Party of Regions members; in rayon centers, there are 8-10 printed weekly editions in each. Such high saturation with mass media can be explained by the region’s high level of industrialization. The great majority of local mass media, as they are owned by former Party of Regions members, follow the single course of the informational policy, which includes a mixture of pseudo-peaceful rhetoric, ignoring the war as such, and failure to notice the Russian aggression, and also indulgence towards pro-Russian rhetoric. The content of local TV stations consists of the news of their own production, plus Russian movies and programs. Because of this, local population perceives information of national mass media through the lens of Russian media information. In Donetska oblast, the network of local radio stations is poorly developed; the ones available are predominantly nation-wide Ukrainian chain musical stations. The region has such a particular phenomenon as factory newspapers with large numbers of copies, which quite substantially affect the media field, as the majority of city residents are to some extent employed at large factories and plants. An example of such newspapers is the free factory newspaper of Kramatorsk-based plant Novokramatorsky Machine Engineering Plant (NKMZ), which on every issue’s front pages publishes news about the plant’s cooperation with Russian factories, and uses openly pro-Russian rhetoric. As a result, this also is a factor of pro-Russian attitudes of Kramatorsk residents. For now, the informational sphere of Donetska oblast consists of: —— national channels: TV and Radio Company «Ukraina» and Channel 112 — these channels are considered to be «on the same side» with locals; they speak using messages understand8 DONETSK OBLAST able and common for the residents of the oblast, the same messages that local mass media keep repeating; —— local TV channels that belong to former Party of Regions members, for example, in Mariupol this is Mariupol Television (MTV) and Sigma-TV. These two channels also belong to Metinvest, yet they position themselves as «city channels.» The Oblast State Television DonTV does not even print their program schedule in the newspapers. Also, one should remember that each rayon center has several small TV channels. —— most visited websites: 62.ua, 0629.com.ua — Mariupol (these websites are a franchise, they belong to a private individual not connected with politics), OstroV, «Novosti Donbassa», «Novosti Kramatorska», Hromadske TV of Donbas, mariupolnews.com.ua (website that belongs to the Mariupol city council member Petro Ivanov, who now resides in Crimea, the website is partly financed by Metinvest), and others. In each rayon center, there are two or three such websites. —— Printed press, weekly editions and communal press. For example, in Kramatorsk the newspapers that we came across were: communal newspaper «Kramatorska pravda» (founded by Kramatorsk city council, number of copies not indicated), «Vostochnyi Proekt» (founder LLC «Railroad casting», number of copies 10,000), «Publika» (founder V.Kononov, number of copies 67,378), «Novosti Kramatorska» (published by the private enterprise «Salari», number of copies 5,800), «Tekhnopolis» (LLC «KatLayf», number of copies 20,000) and newspaper for Kramatorsk and other areas «Ya» (founder S.A.Zubko, editor’s office and printing facilities are located in Donetsk, number of copies 150,000). In Mariupol, the newspapers with the largest number of copies are «Priazovskiy rabochiy» (Metinvest, Mariupol), «Iliychevets. Gorod» (corporate edition of Metinvest), in Kostiantynivka — «Znamya Industrii» (owned by Borys Kolesnikov). —— Factory newspapers with large numbers of copies, up to 15 thousand copies. —— Communities in social networks. Informational space of occupied territories Due to the conflict in the East of Ukraine, dozens of mass media outlets in Donetska oblast were forced to cease operation. Those media outlets that continue to function on the territories controlled by the so-called «DPR», are broadcasting openly anti-Ukrainian propaganda. On the occupied territories, four TV channels function (Oplot TV, which functions on the basis of the captured local channel First Municipal; Novorossiya TV owned by Gubarev that works on the captured frequency of UNION and «1+1»; the «First Republican» channel that broadcasts on the frequencies of Channel 27, captured by the separatists, and the «Second Republican» channel, former UNION); Russian channels also broadcast here. All Ukrainian channels in the occupied territories were disconnected in summer of 2014. Local cable providers (based on different data, there are about 200 of them) also disconnected all Ukrainian channels from the network, but for some entertainment channels. As to restoration of broadcasting of Ukrainian channels in the occupied territories, according to the Ministry of Informational Policy data, the occupied territories have access to the following TV channels: «1+1», «EspresoTV», Channel 5 and Suspilne Television of Ukraine — First National Channel, and also Hromadske Radio, and «Radio-24». Yet, the broadcasting coverage is not uniform: not all territories can receive the same signal — some places have access to just radio, some only to a single TV channel. According to the representatives of the Ministry of Informational Policy, even the existing towers are hard to restore — they are constantly under fire; for this reason, they restore transmitters that are farther away, and this makes their operation more complicated. At the same time, according to local residents, they have no access to Ukrainian channels, as the TV broadcasting tower located in Donetsk controlled by separatists, has a stronger signal. 9 On the occupied territory, several printed «DPR voices» are issued — the official newspaper «Golos Narodu» («People’s Voice»), and the newspaper «Novorossiya.» Several websites are functioning — «Novosti Donetskoi Respubliki» («Donetsk Republic News»), «Donetsk News Agency», and others, which publish overt disinformation and propaganda like «Kyiv deployed Latvian mercenaries to frontlines», and report only positively about anything happening in the self-proclaimed republic. The number of users in social networks associated with both websites is about 10-15 thousand, the number of hits at the websites themselves — up to 40 thousand, according to the website counter. Communities in social networks as source of information In this situation, the main source of alternative news about the events in the region and in Ukraine for residents of the occupied territories are the Internet and word of mouth. On the Internet, there are the news websites OstroV, Novosti Donbassa («Donbas News»), Hromadske Television of Donbas, and communities in social networks. For example, the community in Vkontakte «Typical Donetsk» has 408 thousand participants, making it the largest local network community in all regions monitored by IMI. The group’s content is not really about politics, yet to some extent it is pro-«regional», typical for mass media of the part of Donetska oblast that is not occupied. This group is connected with the website of local news «Eto Donetsk» («This is Donetsk»), which presents information about events on the occupied territory, yet is quite lenient to the pro-Russian position. One more pro-Russian community is «Donetsk LIVE», which has over 47 thousand participants. There are 3 or 4 more similar communities, but they do not differ significantly from to the ones described above. As to pro-Ukrainian communities, an example of these can be «This is Donetsk, baby! Typical Ukrainian city», which has only 35.5 thousand participants, and presents anti-Russian content. The reasons of network communities being popular is, first of all, loss of trust in both pro-Russian and Ukrainian mass media that «decorate the reality». One more problem is the fact that Ukrainian mass media do not produce informational products for residents of the occupied territories, who require information on how to survive, how to stay safe, information about the needs of children, how to keep yourself warm, where to get food in the conditions where water or power supply in the city do not work, how to organize their daily routines. Instead, this information can be found in social networks and communities. Situation in media space of Kramatorsk After occupation of Donetsk, Kramatorsk became, in effect, an administrative center of Donetska oblast. The city is located in close proximity to the division line with the so-called DPR, this city survived occupation and shelling. In the city with the number of residents, according to information of the Administration for Social Protection of Population, of about 200 thousand (plus about 45 thousand officially registered IDPs from the zone of hostilities), two TV companies — «SKET» and «Do Tebe», and one local radio station, «Meridian» operate; there is also the factory radio of «NKMZ». According to the city council’s information, «SKET» broadcasts its own programs only for two hours a day, and «Meridian» even less — one hour a day. At that, as IMI learned from the department of information of Kramatorsk city council, these mass media outlets were used, among other things, to cover the city council’s activities. The region is quite heavily saturated with free pro-Ukrainian military leaflets, yet their main drawback is that they are not tailored for local population, they are anonymous, and often they are radical and are not taken seriously. They are handed out mostly in the areas, where the military are present, and are distributed through pro-Ukrainian volunteers. Due to this, they are not positively affecting the local population to any considerable extent, and for sure, they cannot compete with either the traditional mass media or the Internet. In Kramatorsk, there are up to 15 news websites, whose traffic ranking averages 3-4 thousand 10 DONETSK OBLAST hosts per day. As to the infrastructure and access to the Internet — unfortunately, for Kramatorsk no separate studies were conducted. There are approximate numbers for Donetska oblast, according to which over 40% of its residents had access to the Internet. Quite possibly, the same statistics is valid for Kramatorsk, too. Up to 10 printed editions are published in Kramatorsk regularly — this includes both news, informational, and advertisement press, and this number does not include factory newspapers that are dispensed to factory employees. In Kramatorsk, at least three printed social and political printed editions belong to former Party of Regions member, now MP of the Presidential Faction (Petro Poroshenko Bloc) Maksym Yefimov, and publish his overtly commissioned materials. In Mariupol, the newspaper «Illichivets» tries to publish materials with criticism from time to time; yet «Priazovskiy Rabochiy» uses commissioned materials in its publications that are distributed by subscription, and tries not to publish such materials in the copies with the TV program (sold in retail) — possibly in fear of losing readers, most of whom buy newspapers just to get their TV program. Also, «Illichivets» does not publish «no-legwork» materials, and it gives an impression that someone ordered journalists not to mention local authorities — as if the mayor and municipal agencies do not exist in Mariupol. The same can be said about the local television — MTV. Here we should mention that neither «Illichivets» nor «Priazovskiy Rabochiy» are sold in retail kiosks, they sell only Saturday multiple page newspapers with TV programs. This part of the newspaper is what casual readers can buy; yet, the larger part of the copies is distributed to subscribers. RESULTS OF QUANTITATIVE ANALYSIS OF DONETSK MEDIA One of the key problems of Donetsk media market is practical absence of opinion variety, of criticism and analytics on local topics. Generally, the level of socially relevant materials in the monitored media outlets was 23% from the total number of materials; at that the highest level was registered in printed press (27%), and the lowest — on local television (20%). Local news make 42% of the socially relevant ones, the rest of them are about national-level agenda. Just like in other regions, more than one third of local news is often information about crimes or local political events; at that in the latter case presentation of the news is often biased. The topic of ATO, in spite of the conflict being so close, is covered only in 4% of materials, and the journalists admit this fact, too. Very few of them cover events in the ATO zone; for example, in fact, none of them investigated the events near Mariupol, like why the residents can hear the bombardment, etc. And information about such events could be very important for residents of Kramatorsk, as it is vital for everyone’s physical safety. From the total number of analyzed materials, at average 2% of materials are dedicated to the conflict-sensitive groups of population (IDPs). During the monitoring period, in the content of mass media we were able to trace the attitudes of emphasizing the specific sufferings experienced by Donetska oblast; the motto «to hear Donbas» is one of the leading motives of local mass media. One more peculiarity of local mass media is «no-legwork» news about the city administration’s activities, a kind of «surfing» without giving too much of interpretation. At average, «no-legwork» news comprised 26% from the total number of materials; at that, the highest percentage of them was identified on the Internet — 43%; in press, the same indicator was 34%, and the local TV was quite the opposite — only 1%. Thus, there were practically no criticism or analytical materials related to local authorities, no interviews or correspondents’ works on this topic in the monitored media outlets. The situation is somewhat better with commissioned materials and hidden advertisement — the average indicator for the three types of mass media (TV, press, and the Internet) was only 6%; at that, the highest level of hidden advertisement was registered on the Internet (9% from the total number of materials); in press, the same indicator was equal to 7%, and on TV — only 2%. 11 RESULTS OF QUALITATIVE ANALYSIS OF DONETSK MEDIA Not only what kind of information is available for local residents from local mass media is important, but also of what quality this information is. Media of Kramatorsk demonstrated a rather low level of adherence to standards of journalism — the average indicator for the three surveyed media outlets was only 3.6 points out of maximum 6. Printed press had the worst indicators — 2.75 points. The content of newspapers is crime reports, social topics, and also materials marked «Political agitation», or straightforward unmarked advertisement («dzhynsa»); there are no any other news on political issues — neither local nor national — despite the fact that the monitoring was conducted in the pre-elections period. The topics relevant for the society in the monitored period were related to EU grants and testing of candidates for positions of patrol police officers. At that, all four monitored media outlets were covering these topics in the same manner in the form of reports. There was an impression of the media outlets being quite detached from their audience, as there were no materials presenting the city residents’ point of view or vision. There are many «no-legwork» materials like «At the administration meeting on November 10, Director of Kramatorsk Trolley and Tram Department Andriy Vorokha reported the current status of the communal enterprise that he is assigned to administrate». No competition between media outlets can be seen. In 90% of socially relevant news, the standard of completeness of presented facts was not adhered to. Half of the news was not balanced. In addition, the headlines are often not corresponding to the content of the news, or say something completely contrary to the content. The highest professional standards adherence indicators were identified in online media outlets — 4.73 out of 6 points. Yet here, political news are practically completely ignored, too. In fact, all news about political issues looked like they were commissioned by local politicians. The main topic covered in the area of local authorities’ activities was regarding the issues of renaming the streets, also without giving the residents’ opinions. The number of news about crime is high, for example, «Kramatorsk law enforcers detained a group of drug dealers, from whom they confiscated...» — «Vostochnyi Proekt», «Crime map of Ukraine» — 6264, «Near Mariupol, offended grandson gave acid to his granny, and she died» - «Obshchezhytiye». At the website «Tekhnopolis», a large sector of content is dedicated to the occupied territories, which IMI experts see as a positive factor. Yet, it should be mentioned that these news are mainly about negative things that happen on these territories. For example, «IN THE OCCUPIED PART OF DONBAS, OVER ONE HALF OF POST OFFICES CLOSED DOWN», «Students of “DPR” will not have scholarships», «In what conditions are heating networks workers in occupied Horlovka working?». In online media outlets, the standards of completeness and balance were violated most often. Kramatorsk TV received 3.43 points out of 6. The majority of news were about social issues, yet the opinions of the community members were never presented there. The topics of national Ukrainian level are practically not covered. The political topics are also almost non-existent. About 90% of news are presented in an incomplete manner. It should be mentioned that Kramatorsk media outlets were unprepared for becoming mass media of oblast scale, as their quality and content is insufficient for this status. ASSESSMENT OF SITUATION BY LOCAL JOURNALISTS One of the factors the journalists themselves complained to IMI about was lack of professionalism of local mass media, caused, for example, by the owner’s desire to save money by not hiring 12 DONETSK OBLAST qualified journalists. According to the local IMI representative in Mariupol, at Mariupol television, most of the staff reporters in the information department are students, who either recently graduated from local higher educational institutions or are still studying there, and a similar situation can be observed in other mass media outlets of the region. In addition, few people visit specialized trainings — the problem with topic selection can be seen with the naked eye, almost no one does journalist investigations: journalists try to stay away from conflict situations that are too complicated to analyze. Journalists are also not ready to argue with their editors or resist the established editorial policy. The preliminary survey of the local journalists shows that the journalists themselves do not trust the content of local mass media, and very often tend to double-check it and be very critical about it. The most trusted media outlet is the website 0629.uа. The reason of this trust is its prompt response to events and an independent owner that does not have any interests on the local level, compared to local mass media outlets’ total dependence from the Party of Regions members. According to the journalists, one of the main problems of the region is the fact that the owner of most local mass media outlets is LLC «Metinvest Holding», so all editorial policies are controlled and unified. The journalists feel constant lack of information, they do not understand what the future of the city can be, which causes their readers not to understand what influence ATO events have on the life of the city and city residents. Local journalists learn about local events, traditionally, from websites of local governmental agencies, from press releases, from personal contacts and local websites. We can observe a considerable narrow-down of the media focus. Local mass media are reporting practically nothing about social topics, stories of people, day-to-day life, culture, food, entertainment — instead, the focus shifted to the military topics. The paradox of such situation is that the local journalists do not visit the frontlines at all, so they cannot really describe the situation in the ATO zone first-hand. The journalists complain that the mass media in the region continue to get monopolized, and soon it will be difficult to find on the market two media outlets that belong to different owners. At the same time, the many media outlets owned by the monopolist create a false impression of diversity, but in reality they share the same point of view when covering events. Among the problems, the journalists mentioned small numbers of staff journalists, censorship by owners, low salaries and overwhelming quantity of commissioned materials («dzhynsa»). As a summary, according to the local journalists, one of the greatest problems of mass media in Donetska oblast is total lack of trust inside the media community, impossibility to verify information, and total dependence from the «single owner». 13 14 DONETSK OBLAST 15 DNIPROPETROVSK OBLAST MAIN TENDENCIES OF MEDIA SPACE As for a million-strong city, Dnipropetrovsk has a modest number of local media outlets; the main body of mass media outlets comprises of: 7 TV channels, 9 newspapers, and 11 online media outlets. First and foremost, it should be mentioned that compared to other regions, Dnipropetrovsk has low competition level: that is, not many regional mass media outlets. Considering the political and election campaign factors, it would be practical to divide local media outlets into those controlled by SKM group owned by Rinat Akhmetov and those controlled by the media group «Privat» owned by Ihor Kolomoyskiy. Yet, the number of media outlets, which is part of the «Privat» media group, is not sufficiently competitive in this region, and it is inferior not only compared to Akhmetov’s SKM media group, but also to others (for example, the structure owned by Pinchuk), and this situation is observed across different types of mass media outlets. Promotion of mass media is an important element of making them popular and winning larger audience, so promotion through social networks is one of the ways to achieve these goals. Four channels have groups/communities (in Vkontakte, in the Russian Facebook clone, they are called publics) in social networks; of them, the most active one is Channel 34. Others (for example, the webpage of one of the programs of the Oblast State TV and Radio Company) might exist, but still are not popular and active enough. As to the newspapers, the most popular and active one is the webpage of the newspaper «Litsa» (Russian for «Faces»). Generally, practically all media outlets have publics, yet they are not active enough. Still, there have been cases, when publics become more popular than the media outlet itself («Sobytiya Dnepropetrovska» and «Khronika»). As to the language used to present news in the mass media of Dnipropetrovsk, all local TV channels broadcast in Ukrainian, yet periodical broadcasting of programs in Russian is something quite normal. Printed press is mainly in Russian. Such communal media outlets as «Zoria» and «Nashe Misto» use Ukrainian language, yet the lion’s share of printed news is still in Russian. The printed media outlet that uses only Ukrainian is only «Dniprohrad» and its eponymous website. For this reason, the general picture is as follows: TV is fully Ukrainian-speaking (with an exception of some programs), what cannot be said about press and online media outlets, of which only from 10% to 20% use Ukrainian. One of possible growth points for independent mass media is start-up initiatives, so these initiatives deserve separate coverage. In particular, in Dnipropetrovsk, the websites «Khronika» and «Zabeba» can be categorized as start-ups. The former cannot be called successful as currently it is not gaining popularity, and was manifesting some activity only in the pre-election and election period — still, it boasts a positive feature: it exists at the cost of self-financing. The second online resource, «Zabeba», is more successful and popular, yet there are fears that it can be used as a tool of influence, as this resource is affiliated with political powers — its acting editor-in-chief Olha Paliy was running the elections from the party «Samopomich.» 16 DNIPROPETROVSK OBLAST Media property structure in the region The key players in the media space of Dnipropetrovsk are the country’s two most influential oligarchs Ihor Kolomoyskiy and Rinat Akhmetov. Local TV Channel 34 is one of most popular, according to the audience share data published on the TV channel’s website. One third of the channel is in municipal ownership, and the rest two thirds are owned by CJSC «Television Service of Dnipropetrovsk», which belongs to «Regional Media Group» of the media holding «Media Group Ukraine», run by Yevhen Liashchenko, under Rinat Akhmetov’s structure SKM. The media group SKM also controls PJSC «Segodnia Multimedia», which owns Dnipropetrovsk’s most popular city portal Gorod.dp.ua. Under Channel 34, the informational agency «Dnepr Post» was established. Channel 9’s legal name is «Privat TB Dnipro», which is self-explanatory. The channel was founded by «Privatbank» and LLC «Firma Sentoza Ltd.», which is also owned by «Privat» group. The newspaper «Dnepropetrovskaya Panorama» and the website «Dniprograd» are also believed to be affiliated with «Privat» group and Dnipropetrovsk’s ex-governor. One of the examples of local media businesses is the TV channel IRT (and its satellite channel «Domashny Ochag» (Hearth)), the advertising agency «Reklamne Pole» and the website «Dnepr. Info», — these media outlets are believed to be affiliated with Oleksander Malynovsky. The TV channel Channel 11 (the TV (the TV and Radio Company «Sterkh») is owned by Pinchuk’s entities. Another powerful media player in Dnipropetrovsk is the Gorshenin Institute’s project, the information agency «Most Dnepr» and its eponymous news website. Officially, this structure is defined as a project of the Gorshenin Institute and was affiliated with business of the political technologist Kost’ Bondarenko, himself allegedly affiliated with Liovochkin. The Gorshenin Institute’s regional leader in Dnipropetrovsk is Oleksander Smirnov, who oversees the agency’s informational policy. In the last two years in Dnipropetrovsk, several websites with unidentified owners have appeared. While the situation with «Dnipropetrovsk Panorama» is quite clear, such web resources as glavnoe.dp.ua and zabeba.li remain «dark horses». The structure of the websites proves that they are not business media projects. These websites practically do not try to monetize their content on the Internet. RESULTS OF QUANTITATIVE ANALYSIS OF DNIPROPETROVSK MEDIA In Dnipropetrovsk, we can trace an average level of coverage of socially relevant information of the national level — 8% from the total number of materials; this percentage is 13% and 12% for printed and online media, correspondingly, and no such materials were registered on TV. Almost one half of all materials is dedicated to local socially relevant topics (46%), where the largest portion of such information is covered on TV — 75%, and in printed and online mass media outlets — 35% and 27%, correspondingly. Taking into account the events that take place on the temporarily occupied territories and in the area of the Anti-Terrorist Operation, covering such events is critical, especially in the media outlets of the oblast center located in close vicinity to such events. Of all surveyed cities, Dnipropetrovsk mass media demonstrate the highest indicator as to the number of materials dedicated to the ATO — 7%. This topic is most often mentioned on TV — 8%, and in press and in online media — 6% and 7%, correspondingly. It should be mentioned that the general level of raising this topic in press is quite low, and only the media outlet «Visti Prydniprovya», which is the most popular in Dnipropetrovsk, has an unusually high percentage of published materials about the ATO in percentage to all materials published (16%). 17 For the same reason the issue of the ATO is important, no less important is coverage of the topic of internally displaced people (IDPs from Donetska and Luhanska oblasts, and from the territory of the Autonomous Republic of Crimea). Dnipropetrovsk has the lowest indicator of covering the topics about IDPs, which is just 1%. In press and on television, this topic is raised, correspondingly, in 1% and 2% of all materials, and in the online media outlets, the topic of IDPs was mentioned the least (the only one of the four surveyed online media outlets, gorod.dp.ua, showed presence of 1% of the materials on this topic, all other online media outlets had 0%). Also, the topic of IDPs was never mentioned on Channel 34 and in in half of the surveyed printed editions («Dnepr Vecherniy» and «Gorozhanin»). One of the main «diseases» of Ukrainian mass media is publication of commissioned materials that are not marked as such, as required by the legislation on advertisement, or at least marked in a way understandable for the audience (so-called dzhynsa). The media outlets in Dnipropetrovsk did not become an exception, especially in the pre-election period. For example, in the printed editions, the percentage of commissioned stories was 22% from all materials. As to press, the largest share of commissioned stories was found in the media outlet «Dnepr Vecherniy», where the number of such materials constitutes one third from the total (33%). The number of commissioned stories is lower on TV — 17%, yet one should take into account that two monitored TV channels showed opposite indicators. On Channel 11, the share of commissioned stories was 3%, while on Channel 34, this indicator is as high as 30% from the total number of materials on the channel. As a reminder, Channel 34 is one of the most popular, if we consider the share of its audience as published by the channel itself. At average, the largest number of commissioned stories was identified in online media, where the share of such materials is 23%. Among the online media, we should separately mention the resource dnepr.info, which was standing out as having considerably less «dzhynsa» (2-3 times less) than other surveyed online media outlets — in it, the percentage of such materials was 10%, compared to the same indicator ranging from 23% to 29% in other online media outlets. The level of «no-legwork» publications in mass media of Dnipropetrovsk of 16% is the highest of all surveyed regions. The smallest percentage of «no-legwork» publications is discovered on TV, where it is at the level of 6%. The greatest share of such publications is in online media, where the percentage of «no-legwork» reached 26%. One online media outlet that «deserves», in a negative sense, to be singled out, is gorod.dp.ua, where no-legwork publications take over one third of the materials (36%), which is not commendable for the media outlet and for the rest of its content. The level of «no-legwork» publications is the lowest in printed press — 17%. In printed media outlets, the percentage of such publications varies from 18% to 26%, and only in the media outlet «Dnepr Vecherniy» (which is remarkable for its high level of commissioned stories), the percentage of «no-legwork» publications is only 3%. RESULTS OF QUALITATIVE ANALYSIS OF DNIPROPETROVSK MEDIA Qualitative analysis of the content of Dnipropetrovsk mass media showed that the standard of completeness of fact presentation and information related to the problem covered is the one violated most often — in 80% of materials; standard of the balance of opinions is on the second place — violated in half of the materials (50%). By the level of basic standards listed in the Methodology, printed press of Dnipropetrovsk was rated at 3.8 points of 6.0 possible. The lowest adherence to the standards was in the media outlet «Gorozhanin», with the rating of 3.2, and the best printed edition in Dnipropetrovsk was «Zoria», with the rating of 4.25 points. As to the level of adherence to journalist standards on TV, two surveyed TV channels were rated by IMI experts at 5.05 points, which is the highest indicator for all mass media in Dnipropetrovsk. Just like in all other media outlets, the most often violated standard on TV was the standard of completeness of presentation of facts and balance of opinions. Both monitored TV channels showed almost identical results (the difference in rating was less than 0.2 points). The result of the survey of adherence to journalist standards in online media is just a bit lower than on TV — 5 points sharp, out of possible 6. Online media outlets have 18 DNIPROPETROVSK OBLAST the highest rating for promptness of publication, which is not surprising — this was to be expected. In other categories, online media outlets have the same most often encountered problems — with the standard of completeness of fact presentation and balance of opinion in their materials. The best rating among online resources was that of dnepr.info — 5.53, and the worst was 056.ua — 4.6 points. ASSESSMENT OF SITUATION BY LOCAL JOURNALISTS IMI’s survey of Dnipropetrovsk journalists (16 local journalists from different types of mass media participated by filling in questionnaires offered by IMI) showed that the content has a rather low level of credibility from the media community. The highest credibility level is that of Dnipropetrovsk TV, as, to the survey participants’ opinion, they have the most objective news there, no stereotypes and a modern approach. Among the main reasons for lack of credibility, they name the owners’ influence on content, censorship, large number of commissioned stories, inadequate priorities regarding news set by the media outlet’s owners, low salaries, and biased journalists. In addition, they named such problems as provincialism, conspiracy of silence of mass media owners and politicians, and journalists’ reluctance to learn and grow professionally. All surveyed journalists mentioned that they have a quite critical attitude to local news, as they understand why this or that media outlet publishes one material or the other. Local mass media are oversaturated with news, yet they lack high-quality information. The surveyed complained about lack of good-quality news that go beyond stating facts or presenting one paragraph with a provocative headline. The majority of local news cover crimes, scandals, and politics. Practically, all journalists use the aggregator ukr.net due to convenience of information sorting, 40% of journalists read news at the websites dnepr.info, 30% — at 056.ua, 15% — at «Litsa», 10% — at vgorode, and 5% — zabeba, gorod.dp.ua, and Hromadske.Dnipro. Journalists do not trust anyone completely, but 80% trust the media outlet «Hromadske.Dnipro» the most — due to absence of censorship, independence, modern approach and trusting their journalists. The majority of journalists feel that owners do influence the content. Journalists of Dnipropetrovsk complain that officials treat them as «a loudspeaker» and try to feed them distorted information. The journalists receive information from different sources; at average, 45% — from personal messages, 20% — from social networks (out of them 15% — from Facebook), 10% — from websites of governmental agencies and related websites, 5% — from press releases and announcements they receive from mailing lists. Usually, the journalists are not able to choose topics by themselves, the topics are imposed on them by editors. The mass media staff complains that the highest priority for editors is scandalous topics used to boost the number of readership; the following by popularity is politics, corruption, and social issues. The journalists do not generally write analytical materials. The journalists can and want to write about local topics more, yet they complain about low salaries. They feel they are affected by censorship, if they write high-profile materials. Self-censorship is very common. The journalists openly say that in the elections period, city dwellers were able to view events only through the eyes of Kolomoiskiy, Firtash, Akhmetov, and other mass media owners. They also overtly call the regional city journalism a mean and dirty business due to mass media being dependent on politicians and oligarchs. They also mention that journalists lost the ability to ask the officials sharp questions; they just write what they are told to, and do not try to investigate the issue. 19 20 DNIPROPETROVSK OBLAST 21 ZAPORIZHZHYA OBLAST MAIN TENDENCIES OF MEDIA SPACE The population of Zaporizka oblast, based on the results of the population census of 2014, is 1,775.8 thousand people, and almost 771 thousand people reside in the oblast center. Accordingly, Zaporizka oblast has the 9th largest population. For this population, according to Wikipedia, 602 printed media outlets are registered, of them 185 are published regularly. Twenty-five of them are communal media outlets of oblast and rayon councils, with the total number of copies 114,393. Thirty-eight general political media outlets belong to economic operators, NGOs and other organizations, with the total number of copies 490,244. Over thirty newspapers and magazines are advertisement materials. About one dozen belong to political forces and come out in an irregular manner. The number of printed editions of educational institutions is also about one dozen. Based on information of regional IMI representative Nataliya Vyhovska, in the city of Zaporizhzhia, thirteen printed media outlets are published and have certain influence. These are: «Mig», «Subbota plius», «Industrialnoye Zaporozhye» (+ weekly attachment «Panorama»), «Zaporozhskaya Pravda», «Zaporizka Sich» (+ weekly attachment «Perekur»), «Prav.Da», «Ostrov Svobody», «Mriya», «Nashe Vremya plius», «Verzhe», «Pozitsiya», and also a number of specialized media outlets such as: «Pensioner Zaporozhya» — with the number of copies of 40 thousand per week; 4 over-the-air broadcasting TV channels (ZODTRK, MTM, TV-5, «Alex») , one cable TV-Gold, and one online TV channel «Hromadske Zaporizhzhia»; and also at least 23 online resources that can be categorized as media outlets («Golos Zaporozhya», 061.ua, «Panopticon», «Reporter Zaporozhya», «Depo.Zaporozhye», Vremia Novostey, «Novyi Den’», «Porogi», «Zabor», «Aktsent» and others). Many of these media outlets have public groups in social networks; yet, their audience greatly varies — some, in fact, have no subscribers. The ones that are active in Facebook are: «Hromadske» (about 3 thousand followers), the website Holos Zaporozhya (over 4,000), the website 061.ua (over 3,000), TRC «Alex» (systematically updated), the website «Porogi» (systematically updated). Language is Zaporizhzhia media outlets The majority of media outlets in Zaporizhzhya use Russian — about 90%. Only Zaporizka oblast TV and Radio Company and communal newspapers «Zaporizka pravda» and «Zaporizka Sich» use Ukrainian; sometimes, texts in Ukrainian are published at the website «Porogi». And this is in spite of the fact that, according to the latest survey in Zaporizka oblast, 42% of population are Ukrainian speakers. Media ownership structure in the region As to the structure of ownership, Zaporizhzhia mass media have one peculiarity: while in other regions, the influence spheres are mostly based on political affiliation, for example, as it is in Odesa 22 ZAPORIZHZHYA OBLAST or Dnipropetrovsk, in Zaporizhzhia the influence spheres are divided between industrial giants, such as «Zaporizhstal’», «Motor Sich» or the liqueur and spirits factory «Khortytsia». Of course, industrial giants in Ukraine also belong to people with certain political ambitions and interests. For example, the newspaper «Industrialnoye Zaporozhye» and TV channel TV-5 belong to the metal works «Zaporizhstal», which is owned by the former Party of Regions MP Rinat Akhmetov, who now supports the «Opposition Bloc». This influences the content of these media outlets. During the last elections campaign, they actively supported mayor candidate Volodymyr Buriak, who worked as an image director of the MW «Zaporizhstal», and, as a result, Buriak won the elections and became the mayor of Zaporizhzhia. One of the most popular newspapers of Zaporizhzhia «Subota Plius» is not in the circle of influence of industrial giants, and presents itself as an independent media outlet. The newspaper’s editor-in-chief Bohdan Vasylenko was running for mayor at local elections, yet, according to the information of IMI regional representative Natalia Vyhovska, there was unconfirmed information that he was just a technical candidate to support Volodymyr Buriak. Still, because this media outlet published so many commissioned stories, this did not really make its content too skewed. One more industrial giant, PJSC «Motor Sich» owns the newspaper «Pozytsiya» and the TV channel «Alex». The president of «Motor Sich» is Member of Parliament Vyacheslav Bohuslayev, who is now a member of the faction «Volya Narodu», and was elected in the single-seat electoral district. Yet, IMI monitoring found no bias in the TV channel «Alex»’ materials towards any certain political interests, at least not in this particular elections campaign. The newspaper «Mriya» and the online media outlet «Holos Zaporizhzhia» are allegedly affiliated with the liqueur and spirits factory «Khortytsia» owned by Yevheniy Cherniak, who now lives abroad and does not have any clear political affiliation in Ukraine. There are independent media outlets, for example, the website 061.ua; yet, these media, due to the need to make money, publish quite a lot of commissioned materials, thereby violating ethical standards of journalism. RESULTS OF QUANTITATIVE ANALYSIS OF ZAPORIZHZHYA MEDIA Local mass media outlets of Zaporizhzhia are focused on the local audience. Fifty per cent of news are socially relevant local news, and only 12% from all materials are socially relevant national Ukrainian news. At that, this indicator shows great consistency across the three media types: the percentage of socially relevant local news on television is 59% from the total, for online media outlets this indicator is 48%, and for printed press — 43%. One negative feature of Ukrainian mass media outlets is publication of commissioned stories; the number of such publications skyrockets before the elections, because for media outlets, it is an easy way to make money, and for politicians — a tool to manipulate the public opinion. According to data of IMI’s pre-election monitoring of regional campaign, Zaporizhzhia is one of the leaders by the prevalence of commissioned stories in mass media. During the two months of the pre-election campaign, in two printed and in two online media outlets, about 500 «dzhynsa» materials were published — and those are only political commissioned stories. Accordingly, the share of such materials in Zaporizhzhia, according to UCBI project monitoring, also was quite high; in total, in the three types of mass media, the percentage of such materials was 15% from all materials published in the period. The greatest share of such materials was in press, 24% from the total materials published, the smallest share, 10%, was in online media outlets, and 11% on TV. Still, of course, we understand this is not just «dzhynsa» in pure understanding of the word (materials that someone unofficially paid money to get published). Some materials that have features of being commissioned 23 were published as a part of the media owners’ editorial policy. As an example, the newspaper «Industrialnoye Zaporozhye» owned by «Zaporizhstal» provided informational support to the candidate from this enterprise, Volodymyr Buriak. In all three surveyed mass media types, in total 9% of materials published were «no-legwork» (press releases, official statements, materials from press conferences or official events, meetings, councils). The largest share of «no-legwork» materials, 20%, was published on TV, even considering that we did not monitor the Oblast State TV and Radio Company broadcasts. A quite low indicator of «no-legwork» was in printed press — only 2%; in online media outlets, the indicator of such materials was 6% from the total. Zaporizka oblast borders with the ATO zone, and is in close vicinity to such hot sites as Volnovakha and Mariupol. Yet, the percentage of materials related to the topic of the conflict in the East is low in the local mass media — 5% from total number of materials. The percentage of such materials is especially low in printed press — only 2% from the total number of published materials. On TV and in online media, there are 6% of such materials published in each media type. The situation is similar for the topic of internally displaced persons: this topic in local mass media is raised only in 2% of news. At that, in printed and online media outlets there were no such materials at all. Only television focused attention on this problem, with the percentage of 65% from total materials published; yet, considering the monitoring methodology, namely the fact that only Friday summary news programs were monitored, the real prevalence of such materials must be actually much lower. RESULTS OF QUALITATIVE ANALYSIS OF ZAPORIZHZHYA MEDIA Except the factor regarding which information mass media publishes for the local residents to read, listen, and see, another important factor is of what quality this information is. In this aspect, the online media of Zaporizhzhia did show a very high level of adherence to journalist standards: out of possible 6 points they received 5.18. The best in this regard were the websites reporter-ua.com and panoptikon.org — 5.27 points each. The most often violated standard for online media outlets was the standard of balance of opinions (in 48% cases) and the standard of completeness (in 45% of cases), all other standards in online media outlets were, in fact, adhered to. Instead, in printed press a quite low level of adherence to professional standards was discovered — only 3.77 points of 6 possible. At that, practically all newspapers that we inspected showed such low results. In the qualitative analysis, the newspaper «Subota plius» deserves a separate mention for quite high-quality analytics and investigations, and, accordingly, it was rated at 4.25 points. Yet, the number of such high-quality materials was in reality very low — one or two of them per newspaper issue, and the percentage of commissioned stories was as high as 23% from the total number of materials. A striking fact is that, based on our survey, in 76% of articles in printed editions the standard of completeness was violated, and 66% of materials were unbalanced. The least violated standard in the printed press was the standard of separation of facts from comments — only in 8% of cases. TV showed contradictory results, as one of the analyzed channels showed quite high results — 5 points out of 6 (channel TV5), and the other (TV channel «Alex») showed low results — 3.54 points. Accordingly, it would be incorrect to derive a general picture for the whole city television journalism standards from those results. 24 ZAPORIZHZHYA OBLAST ASSESSMENT OF SITUATION BY LOCAL JOURNALISTS The preliminary survey of Zaporizhzhia media activists and journalists (the survey engaged 23 local journalists and activists) indicated that the respondents trust the content of local mass media only to a degree. The most trusted websites are PravDA, 061.uа, and Hromadske Zaporizhzhia. Among the main problems of the regional mass media, according to the respondents, are dependence of mass media outlets from their owners, lack of professionalism of journalists, wide-scale reprinting of news and articles of competitors, promoted stories (so-called «dzhynsa»), inadequate presentation of material. All surveyed journalists agree that the local mass media are over-saturated with information, but this information is not good-quality news or analytics. Very often, the events of the national scale remain outside of the scope of the regional mass media. The readers do not receive information on how adoption of this or that law would affect the region of Zaporizhzhia. The main mass media outlets that publish regional news, as mentioned by the respondents, are the following: 061.ua — 60% of journalists, Hromadske Zaporizhzhia — 15%, z-city and zabor — 10%, each, Reporter — 5%, Mig and Pravda are mentioned separately. Most trusted media are Hromadske Zaporizhzhia and the website 061.ua — in particular, because the respondents know the journalists that work there and due to generally good reputation of these media outlets. All respondents mentioned that they feel the influence of owners on local mass media. As to the sources of information, journalists receive from colleagues 55% of information, 30% — from social networks Vkontakte and Facebook, 15% — from personal sources, and 10% — from other websites or other sources of information. Journalists complain that at least 50% from their regional news is reports about crimes, 25% — social and political topics, 20% — business, and 5% — other news. Practically all journalists mentioned that they cannot select topics to report about, as they «work for mass media owners, not for the audience». Often, the editors select topics for the journalists. Among the problems that the local mass media face, the journalists who were surveyed mentioned owners’ pressure and the censorship of authorities; for example, the authorities often completely ignore some of the local mass media. One more problem is that the media outlets cover only the issues of the oblast center, not of the entire region around it. 25 26 ZAPORIZHZHYA OBLAST 27 LUHANSK OBLAST MAIN TENDENCIES OF MEDIA SPACE Situation in the occupied territories Before 2014, in Luhanska oblast there were 17 printed media outlets, more than 10 news websites functioned, and in Luhansk itself, three local TV channels operated. After the beginning of the so-called «Russian spring», dozens of journalists fled from the occupied territories due to pressure, and central Ukrainian media outlets were forced to close down their correspondent offices there. On May 1, 2014, the militants of the so-called «Army of Southern East» captured the Radio and Television Center of Luhansk (a branch of the Ukrainian concern RRT), and started to broadcast Russian TV channels instead of Ukrainian ones. In the beginning of summer of 2014, local cable providers were forced to stop transmitting Ukrainian TV channels; also, the local TV companies LKT, «Irta» and «LOT» (Luhansk Oblast Television) were closed. As of the beginning of 2016, the LOT’s broadcasting frequency was used for broadcasting of the so-called «LPR State TV and Radio Company», also known as «Luhansk 24». It also uses the equipment of «LOT» and «Irta». The quality of their news is extremely low: for example, they call Ukrainian troops «punitive expeditioners»; in fact, they read the prepackaged news stories of the so-called «LPR». Local residents can also access Russian television — both through cable and air broadcasts. The local radio station «Svoe radio», which also works in Luhansk, uses the equipment and frequencies of the oblast state FM station «Puls», which ceased broadcasting in May of 2014, after pro-Russian separatists captured Luhansk TV broadcasting center. «Svoe radio» broadcasts music and «news,» which, in fact, are mere propaganda, with the content similar to «Luhansk 24»’ news. Due to the conflict in the East, practically all printed editions in Luhansk were forced to cease operation. According to IMI information, some newspapers continue coming out on the occupied territory — these newspapers effectively belong to the former Party of Regions MP, one of the leaders of the so-called «LPR», Oleksander Yefremov. The main printed «voice» of the so-called «LPR» is the newspaper «21 Vek» («21st century»). Its founder and editor-in-chief Yuriy Yurov was a press secretary of Luhansk branch of the Party of Regions in 2014, whose then leader was Yefremov. All printed mass media outlets had to undergo «re-registration» in the so-called Ministry of Informational Policy of LPR, so only media outlets that produce Russian propaganda were re-registered (some of them are former communal newspapers), with addition of some advertisement papers and several church newspapers. As to the news websites, 12 websites underwent «re-registration»; mostly they are just business cards of local «official agencies», or websites with open propaganda, such as the Youth Informational Agency «Istok». One notable website from those mentioned above is «Rovenky Media», which mostly publishes news about culture and sport, but sometimes also raises topical local issues, such as lack of coal to heat apartments of local residents, unlike all other propaganda-broadcasting media outlets. However, they were forced to remove the commenting option under news at the website. 28 LUHANSK OBLAST According to local residents’ reports, for a long time the issues of the so-called «LPR»’s ideology and PR were supervised by a former Luhansk oblast council member from the Party of Regions, former press secretary of ex-President Yanukovych, Rodion Miroshnyk. Due to his actions, no oppositional mass media have survived in Luhansk, and the journalists had to stop working fearing the threats of being thrown to the «basement». Miroshnyk is considered to be Oleksander Yefremov’s man, as he was the head of the PR structures of this well-known Party of Regions member starting from the early 2000s. Miroshnyk facilitated adoption by the «LPR» of the «Law on Mass Media», the violation of which, according to its authors, «will cause administrative, disciplinary, and criminal responsibility according to the LPR’s legislation.» The so-called «LPR» also has a broad range of punishments that threaten journalists, who «abuse their rights». Along with this, residents of Luhansk can access Ukrainian news on the Internet. Several Internet providers continue to work in the city, connecting local residents to the Internet, as the locals reported to IMI. In fact, the Internet remained the main source of information about the events in Ukraine for the residents of the occupied territories. Restoration of Ukrainian broadcasting on the occupied territories For more than one year, the population of the occupied territories was cut off from broadcasting of Ukrainian channels, and received information about local news only from propaganda or from social networks. But in the end of 2015, gradual restoration of the broadcasting started by the Ukrainian government’s efforts. According to the data of the Ministry of Informational Policy of Ukraine, on October 15, 2015, Luhanska Oblast State TV and Radio Company restored its broadcasting coverage for the temporarily occupied territories of Donbas and for the city of Luhansk. In the beginning of November of 2015, the TV channel «LOT» and the radio station «Puls» started broadcasting for the temporarily occupied Luhansk; also, they are accessible for residents of the frontline-bordering Stanychno-Luhanskyi and adjacent rayons. Also, in November, the Ministry of Informational Policy in cooperation with RRT Concern restored broadcasting of the channel «Irta» for four rayons of Luhanska oblast: in Svatovo, Zorynivka, Bilovodsk, and Markivtsi. UT-1 and LOT also broadcast for these regions. On December 29, the Independent TV and Radio company «Irta» started broadcasting at the TV channel 53 in Starobilsk, Luhanska oblast. This happened due to RRT Concern commissioning the transmitter with the power 0.5 kW. This transmitter was received from the Republic of Lithuania. Still, according to information of IMI, the Ukrainian radio signal does not reach residents of settlements located on the dividing line and on the occupied territories. Before, the signal was received practically all over Luhansk and in adjacent populated localities. Social networks as the source of information for the occupied territories of Luhansk region Communities in the social networks became one of the main sources of information about local events for the population and score quite considerable numbers of users. The following communities (so-called publics) in Vkontakte are especially popular: —— Largest public group is anti-Russian, with a critical attitude towards the so-called «LPR» «Luhansk — our city», with 159 thousand subscribers; it acts as an aggregator of local news and messages. The public has also its community on Facebook, with almost 8 thousand participants. —— Quite politicized anti-Russian, with a critical attitude towards the so-called «LPR» public group «Typical Luhansk» (28 thousand users); it acts as a news aggregator for those, «who are concerned about life and fate of Luhansk and want to share interesting information». 29 —— Pro-Russian public group «Lugansk — the city I reside in!» (65 thousand), a news and message aggregator for Russian information sources, anti-Ukrainian propaganda news. —— Pro-Russian public group «This is Luhansk, baby!», 40 thousand subscribers, mostly photos of the city’s idyllic scenery; messages include announcements from self-proclaimed local authorities and stories about «junta» and «Nazis». —— Public group «Luhansk-News of LPR DPR — Novorossiya», 71 thousand users, pro-Russian propaganda public. —— Pro-Ukrainian public group «Occupied Luhansk», 7.5 thousand users, aggregator of local news, stories from local residents. —— «Ukrainian Luhansk», a public group of «news from underground», pro-Ukrainian messages, few local news, 12 thousand participants. —— Ukrainian-language public group «Luhansk», 30 thousand users, pro-Ukrainian, almost no local news. Informational situation on the non-occupied territory of Luhanska oblast In September of 2014, the administrative center of Luhanska oblast was temporarily relocated to Siverodonetsk. This city with the population of 108 thousand residents (data from Wikipedia for 2014) has, due to its size and population, comparatively few local media outlets — IMI monitoring found out just 14 local mass media outlets. Three local TV channels function in the region — the oblast TV and radio company LOT, the city TV channel STV, and the TV channel «Irta» (it is allegedly affiliated with the former MP Volodymyr Landyk). The city channel STV, which does not in fact produce any programs of its own, covers the city of Siverodonetsk and 50-70 km around it (Rubizhne, Lysychansk, Popasnianskyi and Novo-Aidarskiy rayons). The majority of mass media outlets in Siverodonetsk can be roughly divided into those controlled by the pro-President Petro Poroshenko Bloc and those controlled by the Opposition Bloc — with the relevant polarization of content in these mass media outlets. Among the newspapers that come out on a regular basis and can be purchased in retail, a notable one is «Severodonetskiye vesti», which is the city council’s communal media outlet. In addition, the newspaper that comes out regularly is «Tribun», published in Rubizhne. According to the local IMI representative, other two registered printed mass media outlets come out either sporadically or not at all. In Siverodonetsk, there are 7 news web sites, out of them 3 are online-versions of traditional media. By the data of the local IMI representative, the most popular are «Severodonetskiye strasti» (allegedly affiliated with the city council deputy from the pro-Presidential bloc Serhiy Samarskyi); «Segodnia v Severodonetske» (which is, in fact, a website of just one author); «Moi Gorod»; «Tribun» (allegedly associated with Denys Denyshchenko, head of the department of mass communications of the oblast state administration and leader of a local branch of Petro Poroshenko Bloc); «Severodonetsk online»; «SevDon.Net»; «06452.com.ua». The majority of local Internet websites mostly reprint national-level news and, to a lesser degree, publish socially relevant local materials. Local mass media outlets also have their public groups in social networks, with numbers of users at most 1.5-2 thousand. Just like in other regions of Ukraine, public groups in social networks enjoy popularity among the local population; mostly, they are Vkontakte groups. Numbers of users in such public groups are up to 30 thousand; they report local news and discussion topics, as well as advertisement and announcements. As to Siverodonetsk, the popular ones are pro-Russian public groups / aggregators «Severodonetsk 24» (28 thousand users) and «Lisichansk Severodonetsk Rubezhnoye» (20.5 30 LUHANSK OBLAST thousand); both of them reprint Russian fake news and focus on their separation from Ukraine, for example, by using expressions like «Ukrainian leaders», «Ukrainian mines», etc. An example of a local pro-Ukrainian public group is «Tako Severodonetksiy», created on Facebook during the Maidan, the number of users is up to 500. Through this page, pro-Ukrainian city residents coordinate and schedule flash mobs. According to the local residents, local publics include quite many pro-Russian bots and Russians who have no affiliation with Siverodonetsk. In the beginning of 2014, groups like «Severodonetsk. Russian spring» were created for all local cities and towns. Now, these groups are not popular. Language of Luhansk mass media As to the language of news presentation, all Siverodonetsk mass media outlets are in Russian; yet, some materials are published in Ukrainian, mainly these are press releases and official information from the governmental agencies of Ukraine. An important potential growth point of independent mass media is startup initiatives in the sphere of mass communications. Still, in Siverodonetsk such initiatives can be identified only within the projects that are not yet completely deployed and do not have any popularity. Those projected initiatives only exist on the Internet. RESULTS OF QUANTITATIVE ANALYSIS OF LUHANSK MEDIA In Siverodonetsk, we can see a lower than average indicator of covering socially relevant topics of national level in mass media — only 6% from the total number of materials. The percentage of such materials is 3% and 2% in printed editions and on TV; correspondingly, the average percentage is dragged up by a high percentage of socially relevant issues in online media outlets, reaching 13%. A bit less than one fifth of all materials is dedicated to local socially relevant topics (19%). The largest percentage of such information was found at local television — 27%, and in printed and online media outlets — 13% and 16%, correspondingly. Taking into account the fact that Siverodonetsk is located in close vicinity to the area of the anti-terrorist operation (ATO), and also, which is not less important, that the city itself in 2014 was, in fact, under occupation, covering of events in ATO is important. In Siverodonetsk mass media outlets, the average indicator of the number of materials dedicated to the topic of the antiterrorist operation is quite low, compared to other oblasts — only 5%. Among Siverodonetsk mass media outlets reviewed, the largest percentage of materials dedicated to the ATO-related topics was in online media outlets (9% of all materials). The highest percentage dedicated to this topic from all published materials (15%) was in one of online media outlets — 06452.com.ua. In press and on television, ATO topics were mentioned in 3% and 2% of materials, correspondingly. In one of the two monitored printed editions, this topic was not mentioned at all (in the newspaper «Severodonetskiye Vesti»). According to the State Emergency Service data, the region with the largest number of IDPs is Luhanska oblast — over 200 thousand. Yet, local mass media do not pay too much attention to this category of citizens — at average, only 4%. The percentage of these materials is the same in local printed and online media outlets — 2% from all materials, on television (the TV channel LOT) this topic was mentioned the most — in 7% from all materials. Neither a very close proximity to the area of hostilities, nor the acquisition of the status of the administrative center affected publications in media outlets that are, in fact, hidden advertisement. The general indicator of the number of materials with features indicating they were commissioned in Siverodonetsk was the highest of all monitored cities — 26%. The largest «contribution» to this high indicator of «dzhynsa» was made by printed press of Siverodonetsk, where the percentage of materials with features indicating they were commissioned reached 37% (33% in the newspaper «Severodo31 netskie vesti» and 41% in the media outlet «Tribuna»). Local television holds the second place by the number of materials with indications of them being hidden advertisement (in particular, the regional TV channel LOT, where this indicator was as high as 24% of all materials). The lowest percentage of commissioned materials was registered in online media outlets — 16% from the total number. The resource sever.strasti.net showed the worst indicator in this regard — 27% from the total number of materials. One more problem of local mass media is the level of «no-legwork» news, which is the highest of all monitored regional mass media — one in every three materials is «no-legwork» (33% of materials). Taking into account the facts described above, and also the qualitative analysis of the content of Siverodonetsk mass media, it becomes clear that publication of «no-legwork» materials is an even bigger problem of local media outlets than the high level of commissioned materials (which in this region is also the highest). RESULTS OF QUALITATIVE ANALYSIS OF LUHANSK MEDIA Qualitative content analysis of local mass media of Luhanska oblast showed that the standards most often violated were the standard of completeness of information and fact presentation in relation to the problem covered in the material, accuracy and balance of opinions; there are also problems with separation of facts from comments. Local mass media received quite low points for professional standards: for example, the newspaper «Severodonetskiye vesti» received 2.3 points, the local TV channel LOT — 3.2 points out of maximum of 6.0. The highest rating was given to online media outlets, 4.37 points. The newspapers were rated at 3.07, and the only local TV channel, LOT, received 3.2 points out of 6. An example of local content can be the communal printed edition «Severodonetskiye vesti» –this newspaper’s pages are full of reports from executive committee meetings. Literally, all such materials start with the same words: «A scheduled session of executive committee was held, whose agenda covered the following issues...». Other materials have features that indicate they were commissioned to the benefit of the acting mayor Valentyn Kazakov (the city mayor opens playgrounds for children, and materials about it are published with loud titles like «When dreams come true»; the mayor is sending congratulations on the anniversary of a library — the material on it starts with the words «Wise rulers of the city: city mayor Valentin Vasilyevich Kazakov and his deputy Sergey Fedorovich Tereshin»). In general, they make an impression that any event in the city is facilitated or attended by the city mayor. ASSESSMENT OF SITUATION BY LOCAL JOURNALISTS Local journalists surveyed by IMI identified the following key problems for the informational sphere of the region: dependence of mass media outlets from owners — those who fund mass media outlets dictate their own editorial policy and pressure the journalists; editorial offices lack journalists for creation of their own content. In some editorial offices, the entire staff is just two employees, who reprint materials from national media outlets. According to the local mass media employees, one of the problems is also lack of professional and motivated journalists. Many professionals from the region moved to Kyiv due to a complicated economic situation and threats related to the occupation and ATO. One more problem is that independent mass media cannot become a self-sustaining business project in the region, no matter how high their quality is, as demand for advertisement is very low locally, and national-level businessmen do not want to publish their advertisement in local media outlets. Of course, these problems are not specific to Siverodonetsk. They are Ukrainian national-level problems and are typical for many local mass media outlets. And lack of really professional and socially responsible mass media at the time of an informational war is especially painful in the regions with the very unstable social and political situation. 32 LUHANSK OBLAST 33 34 ODESSA OBLAST MAIN TENDENCIES OF MEDIA SPACE Odesa is one of the three regions of Ukraine with the lowest level of freedom of press: many attacks against journalists are not investigated, and media outlets are mainly established for protecting one’s business and political interests. These are the results of the study conducted by the Institute of Mass Information during September-November of 2015. For more than one million of the population of Odesa, they have 550 officially registered printed editions, 40 regional TV companies and about 50 informational websites. The number of mass media outlets exceeds the same in any other oblast of Ukraine. For comparison, Poland has only just around 500 printed editions. At the same time, according to the data of the National Council on issues of TV and Radio Broadcasting, only 27 of 40 registered TV companies conduct active airing and cable broadcasting. The situation with the newspapers is similar: not more than 20 are published on a regular basis and 28 local websites are regularly included into the regional feed of «Ukr.net» aggregator. Almost every media outlet has public groups in social networks; some of them are even more popular than the mass media themselves (for example, «Mayak» (10,600 followers in FB, «Kulturometr» (10,900), and «Dumska» (almost 34,000, yet it is quite quiet there normally). There is one local public group, which is more popular compared to others, and even more popular than local online media –«Odessa, kak ona yest’» («Odesa as it is») (330,000 subscribers in Vkontakte). Pages of other local media outlets in social networks are more like business cards and platforms for promotion of the website’s news. One of the reasons for such variety is that the owners (in 90% of the cases, the owners are behind the scenes) of Odesa mass media outlets very reluctantly part with their relatively cheap assets, which can be easily «revived» for the elections periods. According to the data of the regional IMI representative, if someone by chance wants to buy such mass media, the owners would set unrealistically high prices, to the point where it is simpler and cheaper to create a new media outlet from scratch, and to finance it. Due to the extremely swollen media market of Odesa, it has virtually no competition — both for advertisement, which could enable an independent journalist start-ups to develop, and for local topics. Media start-ups As of November of 2015, in Odesa there are three journalist start-ups, none of them is self-financing: they are financed at the cost of journalists who founded them. Happymisto (website about modern city, urban studies, media). Its editor-in-chief Mykhailo Meizerskyi, and his partner in this project, Natalia Steblina is a professor at Odesa National University. The resource functions without external financing. The editorial office engages students of the journalism faculty, who are participants of various research projects and participate in contests. 35 Kulturometr — portal about the city’s cultural life. Its founders are a family couple, journalist and PR specialist Oksana Maslovata and photographer Mykola Vdovenko. The resource exists at the cost of its founders. Yuzhnaya Stolitsa («Southern Capital») — tourism and culturology online newspaper about Odesa region. The founder is local journalist, Yulia Sushchenko, the resource exists at the cost of the founder and is not self-sustained. Language of Odesa media outlets At local TV, more than 50% of weekly news programs are in Ukrainian; yet, the rest of TV programs are mainly in Russian. Local community television is 100% in Ukrainian, in addition, local community TV produces programs in Bulgarian, Moldavian and Gagauz. As to press, the overwhelming majority of newspapers are in Russian, only two are in Ukrainian (namely, «Odeski Visti» and «Chornomorski novyny»). Other media outlets can print some materials in Ukrainian («Vechernyaya Odessa» — one page, «Odessakaya zhizn» — some articles, etc.). In the region, there is a newspaper in Bulgarian — «Roden Krai». Over 90% of websites present their information in Russian, only one website is in Ukrainian, and only partly — Happymisto. Media ownership structure in the region One of the key features of the media market of Odesa is the practice, where people engaged into politics, one way or another, found «temporary» controlled mass media. If later such media owner withdraws from the politics, the media outlet in question can be «frozen» until better times, as it happened to at least a dozen of local channels, or rented out or sold to other politicians. As a result, the local media market is extremely over-saturated, and normal competition among mass media outlets is severely undermined. As of the end of 2015, media owners of Odesa had an unprecedently powerful influence on the editorial policy of the mass media outlets they control, taking into account the complicated situation in the economy of the country in general. The key «players» at the media market of Odesa are former Party of Regions members, in particular, Serhiy Kivalov, who, according to the data of IMI regional representative, is the largest local owner of media outlets. The second place is held by media business of O.Kozyr, who is allegedly affiliated with Odesa’s current mayor, Henadiy Trukhanov, former Party of Regions member, who recently created his own party. Pro-governmental forces are also present at Odesa’s media market (for example, one of the most popular web resources of Odesa region, the website Dumskaya, is attributed to a notorious young politician, head of local Petro Poroshenko Bloc branch, Oleksiy Honcharenko). In Odesa, the only region of all covered by the monitoring, there is an active pro-Russian influence in the media sphere. The sphere of Russian influence includes at least 4 websites, financed by Ihor Markov (leader of the pro-Russian party «Rodina», who vocally supported federalization of Ukraine. In August of 2015, he, together with other former high officials of Yanukovych’s presidency, founded in Moscow »Ukraine’s Rescue Committee», a media outlet speaking from the position of Russian propaganda). RESULTS OF QUANTITATIVE ANALYSIS OF ODESA MEDIA One of the key problems of Odesa media market is publication of commissioned stories without marking, or without «proper marking» (as stipulated by the Law «On advertisement»). During the monitoring period, the percentage of such materials in printed press was 21% from the total number of materials published, but in some media outlets, such as the newspaper «Slovo», the percentage 36 ODESA OBLAST of «dzhynsa» was as high as 60%. In online media outlets, this indicator is considerably lower — 7% from the total number of materials have features of being commissioned, yet this difference is due to a much larger number of published materials in online media outlets, as in them, the number of materials is not limited by the number of pages, like it does in printed press. The lowest percentage of commissioned stories is on TV — 3% from the total number of news in weekly news programs. The share of socially relevant materials on local topics in printed media outlets was only 24% from the total number of published materials, and is close to the level of commissioned stories in the same media outlets, but it should have constituted the bulk of content in local media. At that, of these 24%, more than one third is local news about crimes or local political events, the latter often presented in a biased manner. At the same time, online media are much more oriented to their local audience: the indicator of socially relevant materials of local importance here was 37% from the total number of published materials. The highest percentage on this specific indicator was registered on TV: 73% of all broadcast materials cover local issues. RESULTS OF QUALITATIVE ANALYSIS OF ODESA MEDIA Mass media of Odesa, in fact, ignore the topic of the armed conflict in the East. Printed media outlets publish only 3% of materials on this topic, online media have even worse indicators — this issue is covered only in 1% of materials. The highest indicator is on television — 13% of materials cover the conflict or discuss problems related to it. As of the end of 2015, Odeska oblast accepted over 30 thousand internally displaced persons. In spite of this fact, local mass media outlets pay virtually no attention to the problems of these people, who found themselves in complicated circumstances and need support. In printed press, for example, only 1% of materials was related to IDPs; in online media outlets, the share of such materials was close to zero. TV again shows the highest percentage — 5% of materials from total number of news in weekly news programs were dedicated to the problems of IDPs. Still, the mere presence of such materials does not mean they all were of high quality. Sometimes, the materials were instigating negative attitudes in the locals. For example, in the story «Gypsy camp in Kulikovo Polie» (as of Sep. 18, 2015) on the «Pervyi Gorodskoi» («First City [Channel]») channel was about the Roma IDPs from the ATO zone, yet the journalist focused attention on these people’s aggressiveness and, moreover, she used the name «Gypsies» three times, which is not exactly a neutral terminology. Instead, the share of «no-legwork» materials (advertising local authorities without any journalist processing) in Odesa mass media is quite high. The highest percentage was registered in online media — 16% from all materials. For example, the experts noted the story dedicated to the Emergency Response Worker Day, where the material was complimentary to the local emergency response service, and said nothing about the institution’s problems, for example, the problems that exacerbated after fighting the fire at Vasylkiv Oil Base. In addition, the footage was taken based on the same scenario as they did in Dnipropetrovsk. Mass media outlets of Odesa practically do not cover the problems of local housing support services (activities of the aggregate of services that are needed for normal housing and offices, issues of local water, gas, heat, electricity supply, local public transportation) — during the monitoring period, only 3% of the total number of materials were dedicated to this problem. The same level of coverage was dedicated to activities of local activists and NGO initiatives — only 3% from the total number of local news. Qualitative content analysis of Odesa mass media showed that in printed press only one quarter of the materials are complete, and less than half of the materials are balanced (45%). In general, adherence to journalist standards of local printed mass media outlets, according to evaluation of IMI experts, was rated 3.65 points out of possible 6 (for comparison, based on IMI research, the 37 general national rating for journalist standards adherence in printed press was the average 4.5 out of 6). Online media outlets showed a higher level of standard adherence; in total, they received 4.77 points out of 6 possible (which is also lower by as much as a point compared to the rating of online media in the country in general, according to IMI research). Approximately one half of the materials in the online media outlets of Odesa are incomplete and unbalances. The highest rating for adherence to standards was granted to the TV of Odesa (weekly news programs) — 5.12 points. Yet, it should be noted that 40% of analyzed materials were incomplete, and 20% were unbalanced; at this, there were no violations related to promptness and validity of the materials. ASSESSMENT OF SITUATION BY LOCAL JOURNALISTS IMI survey of Odesa journalists (14 local journalists from various types of mass media outlets filled in the questionnaires offered by IMI) showed that in the media community itself the level of trust to the content is quite low; the main problems named by respondents were laziness, low qualification of journalists, pressure from owners, corruptibility of journalists, few unbiased experts available and too many media outlets on the market. 100% of journalists surveyed in Odesa have a very questioning attitude to news, and comment that one «needs skill to read» the news and to understand for what they were published. All respondents mentioned that the local news from Odesa proper are abundant, but regional news are lacking — there is practically no information about what is happening in the oblast around Odesa. The journalists also complain about absence of interaction between them and local authorities, and mention separately low professionalism of press services. As to the sources of information - the journalists receive 50% of information from their colleagues, 25% — from social networks Vkontakte and Facebook, 10% — from press services, 10% — via personal contacts, and 5% — via press announcements and press releases. 90% of the surveyed journalists mentioned that the topics are selected for them by editors, and for this reason they consider themselves «universal journalists», and cannot go too deeply into any particular topic they are interested in. The journalists think that this situation is caused by limited staff of media outlets and greed of the owners, who do not wish to hire new journalists with certain specialization (for example, who would write only about the economy, or about the activities of the city council, etc.). Among the problems that the local mass media outlets face are low level of communication and few reliable unbiased experts. The journalists mostly were complaining about the editors’ influence, about coverage of local news, and even shared the special «formula»: there are three types of events and people 1. white — about those you are supposed to write only positive things; 2. grey — neutral coverage; 3. black — these simply do not exist. Practically all local journalists admitted that they practice self-censorship. Odesa journalists think that the main problem of one-sided presentation of information in local mass media is old staff members, who are accustomed to working «in a Soviet way». The journalists admitted that they are quite indifferent to all events that take place in the city. 38 ODESA OBLAST 39 40 KHARKIV OBLAST MAIN TENDENCIES OF MEDIA SPACE In Kharkiv, with its population of one million persons, there is no local radio, and the city also lacks printed media outlets, and the available newspapers and TV channels quite often belong to well-known Ukrainian politicians, businessmen, and their proxies. In this aspect, Kharkiv media market is not unique — here, just like in the rest of Ukraine, mass media is not a business, it is an opportunity to broadcast the politicians’ opinions. They try to «buy» even some independent media outlets that have been emerging in the last two years. In Kharkiv itself, there are 10 local TV channels: A/TVK, OTB, Channel 7, Simon, «Fora», «Favoryt», and R1; all of them are traditionally used by the owners for self-advertisement. There are 12 local informational websites; most popular of them are Glavnoe and 057.ua (more than 30 thousand users per day). All news websites are in Russian only, Ukrainian versions are not even available, the only exception is the resource Spravzhnia Varta («The Real Guards»), and the website Maidan, which is not updated that often and is designed mostly for the nation-wide audience. All other websites have the number of daily hits from 5 to 8 thousand per day, some even less. Almost three million residents of Kharkivska oblast have only 86 various newspapers and magazines, of them 21 are communal media outlets. According to the data of Kharkivska Oblast State Administration, the most popular media outlets are: the news and entertainment weekly edition «Teleskop» and advertisement and news media outlets, such as «Premier Digest», «Kharkov na Ladoniakh», «Aviso». The third place in popularity rating of printed editions is held by newspapers about social and political issues «Vecherniy Kharkov», «Vremia», «Slobidskyi Krai», and local branches of national Ukrainian newspapers — «Komsomolskaya Pravda v Ukrainie. Kharkovskiy Vypusk», «Segodnia. Kharkov», «Vesti. Kharkovskiy Vypusk». According to IMI data, in addition to traditional mass media types, mass media that are popular among Kharkiv residents are public aggregators of local news in social networks — they are «Khuyovyi* Kharkov» (*obscene word, loosely translates as «Fuc*ing Kharkov») and «IT sector Kharkov», scoring over 200 thousand users. For comparison, no other local printed or online media outlet has an audience this large. Most local media outlets also have communities in social networks; yet, they are not that popular: at average they have about 2.5-3 thousand followers, even if they are constantly updated. Some media outlets are either just traditional mass media outlets or simply have «business cards» in social networks, with a minimal number of subscribers (from 200 to 500, like, for example, the web-page of Kharkiv Oblast TV (the branch of the National TV Company of Ukraine), or the local newspaper «Vremia»), or have neither communities in social networks nor websites of their own (like the TV and Radio Company «Fora», TV R1) — they still have Youtube channels, though. 41 Media start-ups Among the newly created media outlets, the most popular are two communities in social networks — the above-mentioned Khuyovyi Kharkov (almost 130 thousand users in social networks, of them 125 thousand are VKontakte users) and «IT sector Kharkov» (approximately 70 thousand users in social networks). Both startups are aggregators of local news and re-posts on local topics in social networks. They have their distinct specificity, heavily loaded with obscene words; this can be rather called «community journalism». Their posts are often scandalous, they express their authors’ opinions, but at the same time, they are relevant and important for the local community. Still, due to lack of professionalism, validity of information provided by such communities is under question. Both of them are independent, prevalently use Russian language, yet center on Ukraine: there are patriotic posts in Ukrainian there, and criticism of local authorities. According to IMI data, «IT sector Kharkov» is financed by international donors (the Renaissance Foundation), sources of «Khuyovyi Kharkov»’ funding are unknown. «Nakipelo» — a Youtube channel of volunteer journalism, the project of Kharkiv Crisis Media Center. For now, the project does not have a website of its own, the total number of social networks’ users subscribed to it is up to 10 thousand. Mainly, this channel broadcasts records of events from Kharkiv Crisis Media Center, yet there are some videos from volunteers on topical local issues. Newsroom — another startup, which is an effort of local journalist Pavlo Fedosenko to create a fast-response multimedia outlet. The website is not registered as a media outlet. In fact, it was founded at cost of the founder’s family, yet it does not measure up to the hopes vested in it: the resource did not acquire a considerable influence and periodically publishes «dzhynsa» (commissioned materials) in the interests of the former Party of Regions member, now co-leader of the party «Nash Krai», Oleksander Feldman. Hromadske TV of Kharkiv appeared in 2015. The materials are produced not by professional journalists; some of the people who do it are IT specialists. This media outlet responds to events faster compared to traditional mass media outlets in Kharkiv. «Kharkovskaya Nedelia» - an informational and analytical printed edition that appeared in Kharkiv during the elections campaign of 2015. The media outlet was registered on September 15, with the number of copies of 100 thousand. The newspaper positions itself as an independent analytical media outlet and publishes articles of well-known journalists — Yehor Checherynda, Filip Dykan, Oleksander Kostenko, with a minor share of materials biased to the benefit of «Samopomich». The newspaper is distributed for free. According to IMI sources’ data, the newspaper is affiliated with the local «Samopomich» and is supported by businessman, founder of the foundation «Peace and Order», Vsevolod Kozhemiako. According to its publication data, the newspaper is printed in the printing house «Faktor-Druk» owned by the co-founder of the foundation «Peace and Order», Serhiy Polituchyi. Language of Kharkiv mass media 90% of local mass media outlets are published in Russian, and they do not even have Ukrainian versions. Only communal mass media outlets are published in Ukrainian: for example, Kharkiv Oblast State Administration’s newspaper «Slobidskyi krai» or its TV station. Local television is also prevalently Russian-speaking, yet there are news programs in Ukrainian. The single Ukrainian-only resource in Kharkiv is the community journalism project «Spravzhnia varta». In 2007, it separated from the Ukrainian version of «Gorodskoi Dozor» («City Watch») and became independent. According to IMI sources, the project is financially supported by the Ukrainian Diaspora in the USA. Local media-ownership structure According to the results of IMI survey, Kharkiv media market can be roughly divided into three large spheres of influence –media outlets under influence of the former Party of Regions, under the 42 KHARKIV OBLAST influence of pro-President forces, and mass media outlets that are commonly associated with the former head of Kharkiv Oblast State administration, now Minister of Internal Affairs, Arsen Avakov. The main players on Kharkiv media market are representatives of the former Party of Regions, in particular, the acting mayor Hennadiy Kernes, people’s deputy (MP) from the Opposition Bloc Yevhen Morayev, and co-leader of the party «Nash Krai», MP Oleksander Feldman. Hennadiy Kernes holds influence over Channel 7 and the website «Horodskoi Dozor» («City Watch»). Mayor Kernes also has under his influence a communal enterprise: a certain media holding «Kharkivski Visti» («Kharkovskiye Izvestiya»): a website, a printed edition and TV news. This communal enterprise operates for the money of the city budget (8.5 million hryvnias for 2014). These mass media outlets are the voice of the pro-mayor position. Kernes also is said to be associated with the TV channels «Fora» and «Favoryt», quite enigmatic structures, as none of the IMI-surveyed representatives of mass media could tell for sure, who owns and manages these structures. According to mass media, the MP from the Opposition Bloc Murayev owns the national level resource NewsОne, Mignews. In his interview, he said that it is not a political project, but simply business. Yet, the channel’s employees note that there were considerable changes in its policy since Murayev’s wife started to manage it — quality of adherence to professional standards fell considerably, and the news about events, where Murayev participates, now look like his personal advertisement. One of Kharkiv’s oldest newspapers belongs to the former member of «Batkivshchyna» party, now co-owner of the party «Nash Krai», Oleksander Feldman. Another newspaper and channel belong to the family of the late Party of Regions member Yevhen Kushnariov, and Yevhen Murayev, member of the current Parliament from the «Opposition Bloc», acquired Kharkiv’s first online television provider. The sphere of influence of the Minister of Internal Affairs Arsen Avakov allegedly includes the TV channels ATN and ATVK; yet, currently they do not produce any programming of their own and just re-broadcast «Espreso TV» programs. Before, the sphere of Arsen Avakov’s influence also included the website founded in Kharkiv, which became a national-level one - «Glavnoe». According to IMI sources, just like the channels Avakov used to control, it no longer receives financial support from him. The sphere of influence of «new authorities» can be said to include mass media outlets of the Davtian family and Viktor Subotin — well-known local media owners and MP candidates from Petro Poroshenko Bloc. The TV and Radio Company «Simon» is one of the first and most popular private TV channels of Kharkiv. Before 2002, Zurab Alasania worked here, but he left with a scandal together with his team — as he claimed, because the owners interfered with the work of the editorial office. At the same time, in Kharkiv there are media outlets that adhere to the principle of «media as business separated from politics»: for example, the TV and Radio Company «Orion», the production studio that issues its own programs for local channels. In particular, they produce the scientific program «NTS», «Evening coffee», «Village and people», and the program for children «Visiting Zabadaika». One of very popular in the past, and quite influential media resources, the portal «Media port», was founded by the journalist Zurab Alasania, yet it is not registered as a media outlet. In the past, this resource was a paragon of professionalism for regional mass media. Now, its staff has been reduced to the few persons, who still keep the tradition of adherence to journalist standards. RESULTS OF QUANTITATIVE ANALYSIS OF KHARKIV MEDIA Kharkiv mass media outlets showed quite a low level of published local materials relevant for the society. Only 28% of the content was related to important local topics, for example, compared to Zaporizhzhia, where the same indicator was 50%. Most of such materials, 35%, were on local television, and in printed press and in the online media outlets this indicator was 27% and 23%, correspondingly. 43 The indicator of socially relevant materials of the national level is 12% from the total number of materials, and this indicator is roughly the same in all types of surveyed mass media outlets. This way, the share of informational materials that affect the quality of life of local population, is only 40% from the total number of published materials. The remaining 60% are veiled advertisement, re-prints of «no-legwork» materials coming from the authorities, and entertainment publications. The topic of the conflict in the East of Ukraine is covered in 13% of the total number of materials. TV programs have the largest share of programs on this topic, as 28% of materials on TV are dedicated to it, but printed press and online media outlets dedicate to it only 6% of their publications. According to the data of Kharkiv Oblast State Administration, in the oblast there are more than 180 thousand internally displaced persons. Yet, local mass media do not pay much attention to the problems related to IDPs — according to IMI monitoring data, only 3% from all news materials is dedicated to it. Television covers the IDPs-related topics the most — 4% from the total number of materials are dedicated to this vulnerable group affected by the conflict. Printed and online media outlets have this indicator at only 2%. 7% of content in Kharkiv mass media publications have features of being commissioned and are considered by IMI experts to be hidden advertisement. The smallest share of such materials, 3%, was detected in press, and the largest share of them — in online mass media outlets, 11%, and on TV — 6%. Kharkiv mass media outlets demonstrate a rather high level of «no-legwork news», that is, reprints of official press releases with minimal work by journalists — in total, the share of such materials was 11%, at that for online media outlets this indicator was as high as 24% from the total number of published materials. RESULTS OF QUALITATIVE ANALYSIS OF KHARKIV MEDIA According to the data of IMI survey, the highest level of professional standards was demonstrated by Kharkiv online media outlets — 4.83 points out of maximum 6. Most often, in 43% of cases, the standard violated was the ‘balance of opinions’ requirement. In 37% of cases, journalist publications were violating the standard of completeness of presented facts. Both TV and printed press showed a quite catastrophic, for such a large oblast, level of professionalism. Newspapers were rated at only 3.43 points out of 6, and TV — 3.98 points out of 6. In newspapers, 86% of publications are incomplete, and 50% are unbalances, that is, they gravitate to skewed presentation of information. In 42% of news, sources of information are not named, or the sources are unreliable. In general, Kharkiv media outlets were rated at 4.08 out of maximum of 6. Generally, the mass media of Kharkiv are very loyal to local authorities, and are in opposition to the central government. For example, in the newspaper «Vremia», the following is published about Kharkiv mayor Hennadiy Kernes, «…having survived a tragic assassination attempt, Hennadiy Adolfovich was able to double his rating.» Instead, the news of the national level are commented by experts affiliated with the «Party of Regions»; at that, the experts are selected not to clarify things, but to support the main idea of the particular publication. In the same newspaper, we can find a publication that can be considered as one carrying negative connotations towards IDPs. In the article «Patience and tact, tact and patience», the material starts with the words «When Kharkivska oblast started receiving migrants from Donteska and Luhanska oblasts, visiting these institutions [social protection administration] turned into a real challenge». The readers might have 44 KHARKIV OBLAST a false impression from these words that these institutions’ operation was impaired by the migrants. As to the content of television, one should note that here there are practically no news about economic or political issues, of neither national nor local scale. Most of the news are of either social nature, or life stories, mostly about the warriors of ATO. ASSESSMENT OF SITUATION BY LOCAL JOURNALISTS Preliminary surveying of Kharkiv journalists showed that they do not consider local news in regional mass media sufficient for themselves and they consider the quality of local news to be quite low. The journalists, who participated in the survey, thought that the reason of this situation is the editorial policy of media owners, pressure from the local authorities, as well as the journalists’ and editors’ low level of social responsibility. For this reason, the surveyed consider many local news providers corrupt and news commissioned that are advantageous for one or another person’s business interests. Media representatives also emphasized that local governmental agencies shut out outsiders, and this is a big problem for someone, who wants to report news and receive valid information from these bodies for journalists. The journalists openly call city mayor Hennadiy Kernes and the local authorities «the enemy of local news». In addition, the journalists agreed that in Kharkiv there are problems with freedom of press, journalists feel unprotected, and there is no corporate solidarity. As to the sources of information, journalists receive 50% of information from their colleagues, 25% — from social networks Vkontakte and Facebook, 10% — from press services, 10% — through personal contacts, and 5% — from press releases and announcements for press. 90% of the journalists surveyed by IMI mentioned that the topics for them are selected by their editor, and for this reason, they consider themselves «universal journalists», and cannot completely dedicate themselves to one of the topics they are interested in. The journalists surveyed by IMI also noted that no matter who owns local mass media outlets in Kharkiv, they all write only «good or nothing» about the local authorities. The critics of the city mayor have no voice in the mass media of Kharkiv, yet criticism of central authorities is quite common. One of the consequences of this situation on the city media market is absence of any confrontation in the local elections campaign of 2015. The city residents could not receive any materials involving criticism of local authorities. Correspondingly, the glossed-over and idealistic image of the city mayor was formed in their heads, which was confirmed by the elections results on October 25, 2015 — Hennadiy Kernes won in the first round with 65.8% of votes. 45 46 KHARKIV OBLAST 47 MEDIA POLL IN 6 OBLASTS: summary report Inna Volosevych, Head of Social and Political Research Department inna.volosevych@gfk.com Tetiana Kostiuchenko, Researcher, Social and Political Research Department, tetiana.kostiuchenko@gfk.com December 2015 - January 2016 © GfK February 25, 2016 | Media Poll 1 Contents Methodology……………………………………………………………………………….. 3 Summary……………………………………………………..…………………………….. 5 Media usage and TOP resources…………………..…………………………………... 9 Primary sources news and topics of interest………………………………………….. 17 Political views, national and language identities ……………………………………. 27 Problems and values……………..…………………………………………………….. 34 © GfK February 25, 2016 | Media Poll 48 2 Methodology Objective To study media preferences and political orientations of the population of 6 oblasts in Ukraine Geography Dnipropetrovska, Donetska, Zaporizka, Luhanska, Odeska, Kharkivska oblasts Method and sample Fieldwork About 1500 face-to-face interviews at respondent’s home were conducted in each oblast of government-controlled territories not including booster samples (the data for the areas and settlements where booster samples were conducted is provided in separate presentation for each oblast) The Sample represents the population of each oblast by age/gender/settlement size according to the data of State Statistics Service of Ukraine as of 1/01/2015 November 27 – December 25, 2015 © GfK February 25, 2016 | Media Poll 3 Summary (1) Penetration of media and news The penetration of various media channels ranges across oblasts: - from 84% in Luhanska to 95% in Dnipropetrovska watch TV - from 53% in Donetska to 62% in Kharkivska use Internet - from 29% in Luhanska to 39% in Dnipropetrovska and in Odeska listen to radio - from 25% in Odeska and in Kharkivska to 35% in Dnipropetrovska read printed press. News via these media channels are penetrated to following extent: - from 68% in Luhanska and Kharkivska and to 83% in Dnipropetrovska watch news on TV - from 28% in Zaporizka to 38% in Kharkivska read the latest news online - from 14% in Donetska to 27% in Dnipropetrovska listen to news via radio - from 17% in Kharkivska to 28% in Dnipropetrovska and in Zaporizka read news in printed press. So, in spite of the fact that majority of population use Internet, TV still is the main source of news © GfK February 25, 2016 | Media Poll 4 49 Summary (2) Primary source of news and the most interesting topics National television is the primary source for receiving news for relative majority of respondents in each oblast (46%-62%). Ukrainian Internet sites (except for social networking sites) are on the second place in each oblast (9%-14%) except Luhanska where social networking sites are the 2nd by popularity for receiving news (13% mentioned social networking sites while 10% mentioned Ukrainian Internet sites). The relative majority of residents in each oblast (39%- 63%) indicated up-to-date information as the main reason for using particular media source as the primary one for receiving news. Getting trustworthy and reliable information is among TOP-3 reasons of the choice of primary media source only in Zaporizka, Odeska and Kharkivska oblasts. It was mentioned least often in Donetska and Luhanska oblasts (14%-15%) and most often in Zaporizka oblast (29%). In Donetska and Luhanska one of TOP-3 reasons of the choice of primary media source is that this source is the only available in the settlement (for 17% in Donetska and 29% in Luhanska oblasts). The war in the East of Ukraine is top-of-interest topic in Dnipropetrovska, Donetska, Zaporizka and Luhanska oblasts (indicated by 27%-38%). Local news are the most interesting topic in Luhanska and Donetska oblasts (31% and 29%, respectively), health topics are of the highest interest for the residents in Kharkivska, Odeska and Donetska oblast (37%, 31% and 29% and, respectively) and the residents in Odeska oblasts are most interested in the weather (32%). © GfK February 25, 2016 | Media Poll 5 Summary (3) What information is lacking in media The relative majority in Dnipropetrovska, Zaporizka, Odeska and Luhanska oblasts feels lack of information on fighting corruption at local level (18%-33%), in Donetska and Kharkivska – unbiased news on national level (19%-24%). Generally residents of Donetska oblast lack unbiased news on national level to the largest extent (24%) and residents of Odeska oblast – to the least extent (8%). Political views Relative majority in each oblast prefers Ukraine to stay neutral/ hold balance between West and East in its foreign policy. The share of pro-Europeans is higher than the share of pro-Russian ones in all oblasts except for Donetska, Luhanska and Kharkivska. The largest share of pro-Europeans is among residents of Dnipropetrovska and Zaporizka oblasts . The opinions are significantly different regarding the status of Donbas and Crimea. The majority in Dnipropetrovska and Zaporizka oblasts (57%-58%) agree that Donbas and Crimea should be returned to Ukraine without any compromises with Russia, however, relative majority in other oblasts don’t agree with that. Also the opinions are significantly different regarding whom to blame for military conflict in Donbas. The residents of Dnipropetrovska and Zaporizka oblasts mostly blame Russia for the military conflict in Donbas, other oblasts mostly blame central authorities of Ukraine. © GfK February 25, 2016 | Media Poll 50 6 Summary (4) National and language identities 90% in Dnipropetrovska and Zaporizka oblasts considers themselves to be Ukrainians by nationality, this share is the lowest in Luhanska and Donetska oblasts (66% and 71%, respectively) but still constitutes the majority. Russians are the most prevalent in Luhanska and Donetska oblasts (32% and 25%, respectively) and the least prevalent in Dnipropetrovska and Zaporizka oblasts (8% in both oblasts). The highest share of those who speak Russian at home is in Donetska oblast (78%), the lowest – in Dnipropetrovska (57%). Among other respondents in all oblasts majority are Ukrainian-Russian bilinguals. Classification of oblasts by political views and national identities Dnipropetrovska and Zaporizka are most pro-Ukrainian and pro-EU oblasts as their citizens mostly consider that Donbas and Crimea should be returned to Ukraine without any compromises with Russia and that Russia is to be blamed for military conflict in Donbas. Also these oblasts have the highest share of pro-EU citizens and the highest share of Ukrainians by nationality. Donetska and Luhanska oblasts are the least pro-Ukrainian and pro-EU oblasts according to abovementioned criteria while Odeska and Kharkivska oblasts are somewhere in between. Interestingly, Dnipropetrovska and Zaporizka have the lowest share of «refuse»/ «hard to say» answers to political questions, Donetska and Luhanska oblasts have the highest shares of such answers and Odeska and Kharkivska oblasts again are in between. Political views are correlated with national identities, but not with language ones – Luhanska and Odeska oblasts have the highest share of those who speak Ukrainian at home while in Zaporizka there is comparatively high share of Russian-speaking residents. © GfK February 25, 2016 | Media Poll 7 Summary (5) Problems and values The most pressing problem in each oblast is the shortage of money on basic needs (43%-62%). The war is is on the 2nd place everywhere except for Odeska oblast. In Odeska oblast job search is the 2nd most pressing problem. The vast majority in Donetska (73%) and Luhanska (63%) oblasts have to save on food or basic clothes; in Dnipropetrovska, Zaporizka oblasts the similar situation is indicated by 60% and 58% respectively, while in Odeska and Kharkivska oblasts have slightly better financial situation (43% of those who have to save on food or basic clothes). In spite of the poverty most respondents in all oblasts agree that «You can't sacrifice your freedom for better security and well-being» - the strongest belief is observed in Dnipropetrovska and Zaporizka oblasts and the weakest – in Odeska and Donetska. © GfK February 25, 2016 | Media Poll 8 51 Media usage and TOP resources © GfK February 25, 2016 | Media Poll 9 Dnipropetrovska oblast: Media usage and TOP resources used in last 7 days TV RADIO INTERNET 10% 1% 83% 1% 5% 1+1 78% 70% Inter 69% STB 61% ICTV TRK Ukraina Noviy kanal 47% 43% 11-kanal 34% 9 kanal 31% 112 Ukraina 31% 34 kanal 30% Dnipropetrovska oblast: Total N=2216; © GfK February 25, 2016 | Media Poll 52 10% 43% 44% Yandex 1plus1.ua 2% 1% 18% 10% PRESS 9% 23% 11% 18% 2% 61% 65% 2% Hit FM 16% Shanson 16% Argumenty i Fakty 5% Segodnya 4% Dnepr Vecherniy 4% Dnepropetrovskaya panorama 3% Ukrainskiy pensioner 3% Ukr.net 9% Avtoradio 15% Gorod.dp.ua 6% Nashe radio 14% Fakty.ua 5% Luks FM 13% TSN.ua 5% Kiss FM 12% Korrespondent.net 4% Russkoye radio Ukraina 10% Vesti.ua 4% Europa Plus Segodnya.ua 4% 10% Radio Pyatnitsa 0564.ua 4% 9% Melodiya 9% Every day or almost every day Less often than once a month 6% 3% At least once a week Don't watch/use/read press At least once a month 10 Donetska oblast: Media usage and TOP resources used in last 7 days TV RADIO INTERNET 9% 1% 1% 7% 1% 1% 45% 12% 77% 47% Inter 64% Yandex 1+1 64% 0629.com.ua PRESS 18% 10% 3% 1% 68% 22% 12% 5% 17% 71% 5% 3% Avtoradio 9% Shanson 9% Argumenty i Fakty 4% Priazovskiy Rabochiy 3% Vesti 2% Ukr.net 5% Russkoye radio Ukraina Google 4% 8% Nashe radio 1plus1.ua 4% 8% Lux FM YouTube.com 4% 7% Melodiya 2% 2% 6% Ilichevets TSN.ua 19% Lifenews.ru 2% 7ya (Sem'ya) 2% Sigma TV 17% Segodnya.ua 2% MEGA 16% Fakty.ua 1% 54% STB 48% TRK Ukraina ICTV Noviy kanal 112 Ukraina Orbita 42% 33% 27% Donetska oblast: Total N=2666; © GfK February 25, 2016 | Media Poll Every day or almost every day Less often than once a month Hit FM 6% Kiss FM 6% Perets FM 6% Europa Plus 5% At least once a week Don't watch/use/read press At least once a month 11 Zaporizka oblast: Media usage and TOP resources used in last 7 days TV RADIO INTERNET 6% 83% 1% 9% 46% 9% 2% 42% 74% 1+1 Yandex 19% PRESS 20% 11% 67% 1% 1% Shanson 12% Melodiya 10% Inter 65% 1plus1.ua 6% STB 65% Ukr.net 5% Hit FM 9% 9% 9% ICTV 52% 061.ua 5% Europa Plus Noviy kanal 50% Zabor.zp.ua 4% Nashe radio 8% Pravda.com.ua 3% Lux FM 112.Ukraina 31% Censor.net.ua 3% Russkoye radio Ukraina 7% Tv5 28% Vesti.ua 3% Kiss FM 6% Segodnya.ua 2% Avtoradio 4% Lifenews.ru 2% Retro FM 4% 50% TRK Ukraina MEGA Aleks 24% 20% Zaporizka oblast: Total N=1897; © GfK February 25, 2016 | Media Poll Every day or almost every day Less often than once a month At least once a week Don't watch/use/read press 6% 20% 68% 5% 1% Subbota plus 5% MIG 4% Industrialnoye Zaporozhye 3% Argumenty i Fakty 2% Berdyanskiye vedomosti 2% At least once a month 12 53 Luhanska oblast: Media usage and TOP resources used in last 7 days TV 7% 74% 2% 1% 16% RADIO INTERNET 43% 4% 11% 43% 63% 1+1 55% Inter PRESS 18% 71% 1% 2% 6% 2% 19% Yandex Nashe radio 8% 6% Retro FM 6% Ukr.net 1plus1.ua 5% Europa Plus 6% 41% Censor.net.ua 4% Hit FM 6% ICTV 41% Liga.net 3% Avtoradio 5% TSN.ua 3% UR-1, NTRKU-1 4% Lifenews.ru 3% Perets FM 4% 47% 112.Ukraina Noviy kanal 30% 25% MEGA 14% Lisichansk.com.ua 3% Shanson 3% IRTA 14% Korrespondent.net 3% Radio Pyatnitsa 3% K1 11% severcity.info 2% Lux FM 3% Luhanska oblast: Total N=1908; © GfK February 25, 2016 | Media Poll 4% 3% 2% TRK Ukraina STB 16% 73% Every day or almost every day Less often than once a month At least once a week Don't watch/use/read press Argumenty i Fakty 6% Novyy Put 3% Vesti 3% Fakty i kommentarii 2% Severodonetskiy khimik 2% At least once a month 13 Odeska oblast: Media usage and TOP resources used in last 7 days TV RADIO INTERNET 9% 9% 2% 1% 7% 1% 1% 39% 1+1 70% Yandex Inter 69% Ukr.net STB 68% Dumskaya.net 20% 14% 9% TSN.ua 5% Noviy kanal 45% 1plus1.ua 5% TRK Ukraina 42% Segodnya.ua 3% 048.юа 3% 51% ICTV 112.Ukraina 34% 6% 12% 27% 52% 79% PRESS 10% 61% 1% 1% Odessa-mama 14% Nashe radio 13% Prosto radio 4% 12% Segodnya 4% Hit FM 11% Vechernyaya Odessa Kiss FM 11% 4% Argumenty i Fakty 3% Odesskiy vestnik 3% Europa Plus 9% Avtoradio 21% Google 3% 8% Russkoye radio Ukraina K1 18% Fakty.ua 3% 8% Radio Pyatnitsa Akademiya TV 18% Reporter.od.ua 2% 8% Shanson 7% © GfK February 25, 2016 | Media Poll 54 Every day or almost every day Less often than once a month 75% Zhizn na pensii MEGA Odeska oblast: Total N=1895; 5% 2% At least once a week Don't watch/use/read press At least once a month 14 Kharkivska oblast: Media usage and TOP resources used in last 7 days TV 73% Inter 64% STB ICTV 55% TRK Ukraina 52% 7 kanal 112.Ukraina 9% 65% 2% 15% 2% 1% 74% Melodiya 10% Ukr.net 11% Radio Pyatnitsa 10% Kharkovforum.com 10% Kiss FM 10% 10% 18% Yandex 68% 1+1 Noviy kanal 8% 38% 1% 8% PRESS 23% 52% 83% 8% RADIO INTERNET 48% Kharkovskiy kuryer 3% 9% Semen 3% Hit FM 8% Argumenty i Fakty 4% 3% Shanson 7% Russkoye radio Ukraina 6% Europa Plus 5% Lux FM Vesti.ua 5% Nashe radio 9% Dozor.kharkov.ua 5% Avtoradio Atn.ua 5% Lifenews.ru ATN 23% Segodnya.ua 4% MEGA 22% Censor.net.ua 4% Every day or almost every day Less often than once a month Kharkivska oblast: Total N=2473; © GfK February 25, 2016 | Media Poll 7% 3% 6% 42% 4% 2% Segodnya 057.ua 29% Vesti 5% At least once a week Don't watch/use/read press At least once a month 15 The highest share of social media sites users is in Odeska oblast (50%), the lowest – in Luhanska and Donetska (45% in each). VKontakte is the most popular platform used by about a third of residents in each oblast AT WHICH SOCIAL MEDIA SITES DO YOU HAVE ACCOUNTS? Dnipropetrovska Donetska Zaporizka VKontakte 39% 33% 39% Odnoklassniki 35% 31% 39% Facebook 14% 12% 11% Luhanska Odeska 32% 39% 36% 33% 26% 8% Kharkivska 30% 16% 15% Twitter 4% 5% 2% 2% 5% 3% Instagram 3% 3% 5% 2% 6% 2% No account / Do not use the internet 52% 55% 51% 55% 50% 54% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 * The graph do not show the alternatives with less than 2% of responses © GfK February 25, 2016 | Media Poll 16 55 Primary sources news and topics of interest © GfK February 25, 2016 | Media Poll 17 Majority of residents of all oblasts watch news via TV. The highest share of viewers of news is in Dnipropetrovska oblast, the lowest – in Luhanska WHAT DO YOU USUALLY WATCH? Dnipropetrovska Donetska Zaporizka Luhanska Odeska Kharkivska Movies\cartoons\TV series 84% 77% 81% 71% 78% 85% News 83% 75% 73% 68% 75% 68% Entertainment programs 49% 53% 58% 46% 50% 61% Analytical programs\talk shows 46% 39% 39% 36% 34% Music, video-clips 39% 28% 27% 37% 35% 5% 12% 10% 9% 8% Do not watch TV 35% 25% 16% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 *The graph shows alternatives which have at least 3% of responses © GfK February 25, 2016 | Media Poll 56 18 Seeking the latest news online is the most popular reason to use Internet in Dnipropetrovska, Luhanska and Kharkivska oblasts, while in Donetska and Zaporizka the most common reason is watching video WHAT DO YOU USUALLY USE ONLINE RESOURCES\INTERNET FOR? Dnipropetrovska To find out the latest news 36% To send or receive email 30% To watch video such as TV programs, reports, video 27% clips or movies To learn about a specific topic To participate in newsgroups, bulletins boards or chat rooms for receiving information To communicate via Skype or other communicators Donetska 29% 21% 37% 24% 20% 17% 15% 15% To read a blog To listen to audio such as music, radio programs or news reports To play games or other To post comments or to write a blog For financial transactions To read analytical materials\watch analytical programs, talk shows To listen to or watch a podcast Do not use internet Zaporizka Luhanska 27% 21% 41% Kharkivska 33% 33% 33% 38% 33% 33% 31% 24% 26% 20% 18% 19% 17% 19% 12% 26% 5% 18% 6% 26% 5% 20% 20% 20% Odeska 21% 19% 28% 20% 30% 13% 21% 30% 13% 24% 17% 15% 9% 10% 10% 3% 4% 3% 8% 8% 7% 3% 4% 8% 6% 6% 3% 3% 2% 4% 7% 5% 3% 2% 1% 8% 21% 44% 15% 47% 16% 42% 43% 8% 39% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 38% © GfK February 25, 2016 | Media Poll 19 Following friend’s timelines is the most popular activity in social media; sharing news about oneself/family is on the 2nd place everywhere except Luhanska where sharing links to news /interesting information is the 2nd by popularity WHAT DO YOU USE SOCIAL MEDIA FOR? Dnipropetrovska Following my friend’s timelines 31% Sharing news about myself / family 30% Sharing links to news and information I find interesting Sharing entertaining stories, videos 17% 13% Donetska Zaporizka 33% 36% 23% 19% 15% 30% 27% 21% Luhanska Odeska Kharkivska 24% 32% 32% 21% 28% 28% 22% 14% 20% 21% 19% 19% Following popular bloggers / politicians timelines 8% 4% 7% 4% 7% 6% Following celebrities' timelines 4% 3% 5% 1% 3% 4% 4% 3% 8% 12% 3% 10% 52% 55% 51% 55% 50% 54% Following news agencies\informational resources timelines Do not use social media / Internet © GfK February 25, 2016 | Media Poll Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 20 57 Listening to music is the most popular type of radio usage in each oblast, it is followed by listening to news WHAT DO YOU USUALLY LISTEN TO? Dnipropetrovska Zaporizka 29% 31% 35% Music News Donetska 27% 14% 22% Luhanska Odeska 20% 35% 23% 16% Entertainment programs 10% 5% 6% 7% 11% Analytical programs\talk shows 4% 2% 4% 2% 5% Do not listen to the radio 61% 68% 67% 71% Kharkivska 29% 19% 11% 4% 61% 65% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 21 News are the most read materials in printed press in each oblast, followed by analytical materials only in Dnipropetrovska oblast while in all other oblasts announcements and ads are the 2nd most popular materials WHAT DO YOU USUALLY READ? News Dnipropetrovska Donetska 28% 22% Zaporizka 28% Analytical materials 15% 9% 12% Announcements, ads 14% 14% 17% 16% Entertainment materials 12% 8% Do not read press 64% 71% 68% Luhanska Odeska 19% 5% 11% 21% 10% 13% 7% 9% 73% 75% Kharkivska 17% 7% 10% 14% 74% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 *Answers «Don’t know» and «Other» are not shown (less than 2% of responses) © GfK February 25, 2016 | Media Poll 58 22 National television is the primary source for receiving news in each oblast; it is followed by Ukrainian Internet sites in each oblast except Luhanska where social networking sites are 2nd by popularity for receiving news WHAT IS YOUR PRIMARY MEDIA SOURCE FOR RECEIVING NEWS? Dnipropetrovska National television Ukrainian Internet sites Local television Social networking sites Printed media Local Internet sites Radio I don't use media to receive information I'm not interested in this information Russian Internet sites Russian television 62% 14% 7% 5% 3% 2% 1% 1% 3% 1% % Donetska Zaporizka Luhanska Odeska Kharkivska 53% 11% 8% 8% 2% 2% 1% 3% 9% % 3% 63% 9% 3% 8% 4% 2% 2% 0% 3% 1% 1% 46% 10% 2% 13% 4% 2% 2% 7% 7% 2% 3% 52% 14% 6% 4% 4% 2% 4% 3% 10% 1% 2% 50% 13% 6% 8% 2% 1% 2% 4% 8% 1% 1% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 23 Up-to-date information is the main reason for people in each oblast when using particular source as the primary one for receiving news WHY IS THIS YOUR PRIMARY MEDIA SOURCE FOR RECEIVING NEWS? (Among those who mentioned one) Dnipropetrovska 40% It provides up to date information It has good coverage of the developments in Ukraine Its news coverage corresponds with the values people like me share Its news is easy to understand Donetska 39% Zaporizka Luhanska Odeska 39% 63% Kharkivska 46% 57% 24% 15% 16% 22% 13% 17% 28% 23% 15% 20% 27% 20% 16% 27% 16% 14% 29% 15% 24% 23% 15% 8% 16% 9% 13% 13% 5% 14% 6% 6% 15% 7% 34% 31% 26% It's trustworthy / provides reliable information It provides balanced / neutral / unbiased news coverage It has good coverage of the developments at the international level It has good coverage of the developments in the regions of Ukraine It's only channel available 5% It's free of charge 2% 9% 17% 4% 4% 2% 29% 22% 16% 10% 14% 12% 12% 10% 6% 6% 12% 10% Dnipropetrovska N=2098; Donetska N=2264; Zaporizka N=1752; Luhanska N=1561; Odeska N=1655; Kharkivska N=2093 © GfK February 25, 2016 | Media Poll * The graph shows alternatives which have over 5% of observations, except «Other» and «Hard to say» 59 24 The war in the East of Ukraine is top-of-interest topic in Dnipropetrovska, Donetska, Zaporizka and Luhanska oblasts WHAT TOPICS ARE YOU MOST INTERESTED IN? The war on the East of Ukraine Health & healthcare Weather News about your city (village)/oblast National politics Local politics Lifestyle and entertainment News about Europe Environment News about other oblasts All about celebrity Crime news News about Russia Local cultural events Sports Civil society Science, technology & IT Business / economy © GfK February 25, 2016 | Media Poll Dnipropetrovska 38% 36% 33% 33% 32% 28% 26% 23% 21% 21% 20% 19% 18% 18% 15% 15% 12% 11% Donetska Zaporizka Luhanska 27% 29% 22% 29% 28% 17% 22% 9% 12% 16% 12% 13% 9% 10% 20% 8% 10% 8% 35% 29% 28% 27% 33% 29% 25% 19% 15% 19% 25% 29% 12% 21% 18% 15% 12% 9% 31% 26% 29% 31% 25% 24% 22% 13% 10% 21% 16% 22% 11% 16% 18% 9% 8% 6% Odeska 22% 31% 32% 18% 22% 20% 27% 14% 18% 9% 22% 19% 12% 16% 21% 10% 12% 12% Kharkivska 31% 37% 36% 36% 32% 29% 35% 20% 27% 17% 11% 13% 18% 23% 23% 14% 16% 11% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 25 The relative majority in Dnipropetrovska, Zaporizka, Odeska and Luhanska oblasts feels lack of information on fighting corruption at local level, in Donetska and Kharkivska – unbiased news on national level WHAT KINDS OF INFORMATION ARE YOU LACKING? Dnipropetrovska Fighting corruption at local level Examples of local investigative journalism Unbiased news on national level 33% 21% 19% Donetska 13% 7% Zaporizka Luhanska 28% 28% 12% 8% 9% 10% 8% 19% 20% 23% 26% 6% 14% 15% 14% 20% 18% Local government activities 15% 12% 17% 21% 4% 6% 4% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 60 17% 22% The war on the East of Ukraine © GfK February 25, 2016 | Media Poll 18% 20% 16% 8% Kharkivska 24% Unbiased news on local level Civil society, local volunteer initiatives Odeska 12% 11% 5% 9% 12% 8% 26 Political views, national and language identities © GfK February 25, 2016 | Media Poll 27 Residents of Dnipropetrovska and Zaporizka oblasts mostly blame Russia for the military conflict in Donbas, other oblasts mostly blame central authorities of Ukraine WHO DO YOU THINK IS TO BE BLAMED FOR THE MILITARY CONFLICT IN DONETSK AND LUHANSK OBLASTS? Dnipropetrovska Russia Central authorities in Ukraine People leading an armed struggle against the Ukrainian government in… The Western countries: The United States, EU etc. Hard to say 53% 28% 13% 10% 20% Donetska 15% 24% 9% 13% 60% Zaporizka 45% Luhanska 13% 33% 35% 17% 16% 22% 3% Odeska Kharkivska 21% 25% 12% 26% 41% 13% 44% 23% 39% 12% 21% 34% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 28 61 The relative majority in each oblast prefers Ukraine to stay neutral/ balance between West and East in its foreign policy. Dnipropetrovska and Zaporizka oblasts also strongly support movement towards Europe WHAT SHOULD BE THE PRIMARY DIRECTION THAT UKRAINE TAKES IN ITS FOREIGN POLICY? Dnipropetrovska Become neutral / unaligned / balance between West and East Donetska 39% 33% Toward Europe Toward Russia 8% Don't know 14% Refused 4% None of the above 3% Zaporizka 31% Luhanska 36% 14% 28% 39% 9% 20% 14% 5% 37% 20% 10% 20% 16% 16% 25% 2% 3% 21% 20% 7% Kharkivska 34% 10% 11% 22% Odeska 7% 3% 11% 4% 3% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 29 The majority in Dnipropetrovska and Zaporizka oblasts agree that Donbas and Crimea should be returned to Ukraine without any compromises with Russia, Donetska and Luhanska oblasts are the most undefined about this HOW MUCH DO YOU AGREE WITH THE STATEMENT: Donbas and Crimea must be returned to Ukraine - we shouldn't agree with any compromises with Russia regarding these issues Dnipropetrovska Donetska Yes 28% 8% Rather yes 29% 13% Rather no 9% No 19% Hard to say 15% 5% 23% 51% Zaporizka 26% 31% Luhanska 8% Odeska 10% Kharkivska 11% 9% 16% 16% 15% 13% 16% 10% 16% 19% 12% 51% 24% 34% 27% 35% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 62 30 Most preferable scenario for Donbas in each oblast is returning to political arrangement with Kyiv from before; in Luhanska staying a part of Ukraine with more autonomy from Kyiv is equally acceptable WHAT WOULD YOU LIKE TO SEE HAPPEN REGARDING DONETSK AND LUHANSK OBLASTS? Dnipropetrovska Return to their political arrangement 33% with Kyiv from before Part of Ukraine but have 17% some autonomy from Kyiv Partitioned, with areas under Kyiv's control 15% remaining part of Ukraine letting separatistheld areas go their own way Donetska Zaporizka Luhanska 42% 18% 21% 10% 1% 12% 3% 9% 3% 6% 7% 8% 7% 14% 3% 3% 9% Part of Ukraine but have a great deal more autonomy from Kyiv 7% 9% 5% 1% 2% 4% Refused 28% 20% 4% 28% 6% 9% 15% 33% 9% 8% Hard to say Kharkivska 10% Independent countries Part of the Russian Federation Odeska 18% 9% 14% 25% 15% 4% 22% 10% 15% 26% 4% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 31 90% in Dnipropetrovska and Zaporizka oblasts considers themselves to be Ukrainians by nationality, this share is significantly lower in Luhanska and Donetska oblasts (66% and 71%, respectively) but still constitutes the majority. WHAT NATIONALITY DO YOU CONSIDER YOURSELF? Dnipropetrovska Donetska Ukrainian 90% 71% Russian 8% 25% Zaporizka 91% 8% Luhanska Odeska 66% 32% Kharkivska 82% 82% 16% 13% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 * The graph shows answers which have at least 2% of responses © GfK February 25, 2016 | Media Poll 32 63 The highest share of Russian speakers is in Donetska oblast (78%), the lowest – in Dnipropetrovska (57%) where there is also the highest share of Ukrainian-Russian bilinguals (34%) WHAT LANGUAGE DO YOU SPEAK AT HOME? Dnipropetrovska Russian 57% Both Russian and Ukrainian Ukrainian 34% 8% Donetska Zaporizka Luhanska 78% 70% 66% 20% 18% 18% 2% 11% 13% Odeska Kharkivska 60% 74% 27% 12% 20% 5% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 * Answers «Other» are not displayed (less than 2% of responses) © GfK February 25, 2016 | Media Poll 33 Problems and values © GfK February 25, 2016 | Media Poll 64 34 Shortage of money on basic needs is the most pressing problem for the relative majority in each oblast; the war is on the 2nd place everywhere except for Odeska oblast where job search was the 2nd most pressing problem WHAT ARE THE MOST PRESSING PROBLEMS FOR YOU AND YOUR FAMILY AT THE MOMENT? DnipropetShortage of money on food, utilities or other basic needs The war Healthcare 24% Family problems Absence of own housing 19% 9% Problems with current job 6% Receiving education 5% 27% 11% 25% 21% 31% 25% 24% 63% 26% 26% 31% Kharkivska 52% 42% 14% 23% Odeska 43% 36% 14% 19% Luhanska 55% 46% 29% 27% Zaporizka 48% 50% Shortage of money on expensive goods (like domestic appliances, car) Searching the job which will provide enough income Donetska rovska 25% 22% 27% 17% 15% 17% 10% 12% 4% 9% 9% 5% 6% 10% 8% 8% 10% 5% 4% 8% 4% 5% 3% 12% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll * The graph does not show alternatives «Other» (not more than 3% of responses) «Don`t know» and «Refuse» 35 The financial situation of residents in Odeska and Kharkivska oblasts is better than in the other oblasts while in Donetska and Luhanska oblasts it’s the worst WHAT COULD YOU SAY ABOUT THE FINANCIAL STATUS OF YOUR FAMILY? Dnipropetrovska Forced to economize on food 19% Enough money to buy food. However, I have to save or borrow to buy clothes, shoes Donetska 28% Zaporizka 16% 25% 42% 45% 41% Luhanska Odeska 12% 31% 38% Kharkivska 14% 29% Enough money to buy food and necessary clothes, shoes. However, I have to save or borrow to buy things like a good suit, mobile phone, vacuum cleaner Enough money to buy food, clothes, shoes, and other goods. However, I have to save or borrow to afford expensive things (such as TV, refrigerator) Enough money for food, clothes, shoes, and expensive goods, but I have to save or borrow to buy a car, flat 5% 3% 9% 6% 1% 1% 1% 1% 2% 2% I can make any necessary purchases any time 0% 1% 0% 1% 1% 0% Hard to say 2% 4% 3% 32% 18% 29% 20% 9% 35% 15% 3% 41% 11% 2% Dnipropetrovska N=2216; Donetska N=2666; Zaporizka N=1897; Luhanska N=1908; Odeska N=1895; Kharkivska N=2473 © GfK February 25, 2016 | Media Poll 36 65 Unwillingness to sacrifice freedom for better security and well-being is the highest in Dnipropetrovska and Zaporizka, and the lowest in Donetska oblast HOW WOULD YOU PLACE YOUR VIEWS ON THIS SCALE: 1. “For better security and well-being it is ok to sacrifice some freedom” 2. “You can't sacrifice your freedom for better security and well-being” 1 means you agree completely with the statement 1; 10 means you agree completely with the statement 2 The graph shows the mean, excluding those who choоse «Hard to say» Dnipropetrovska 7,23 Zaporizska 7,00 Luhanska 6,97 Kharkivska 6,86 Odeska 6,66 Donetska 6,53 Dnipropetrovska N=2081; Donetska N=2090; Zaporizka N=1822; Luhanska N=1646; Odeska N=1793; Kharkivska N=2355 © GfK February 25, 2016 | Media Poll 66 37