2013 - Halkbank ad Beograd
Transcription
2013 - Halkbank ad Beograd
A N N U A L R E P O R T 2 0 1 3 Champions are made from something they have deep inside of them -a desire, a dream, a vision. Mahatma Gandhi Inspired by the recent results of our national team athletes, their professional attitude and committment, Čačanska banka would like to use this Annual Report to attract attention of the public to their extraordinary human qualities and sports achievements. CONTENTS Basic Operating Ratios 04 Mission Statement and Vision 06 Managing Bodies 07 Introductory Address by Executive Board 08 MACROECONOMIC ENVIRONMENT AND BANKING SECTOR 10 Macroeconomic Environment 12 Banking Sector 15 OPERATING REPORT 16 Business Operations 18 Retail Operations 20 Equity 22 Risk Management 24 ORGANISATION 28 Organisational Structure 30 Branch Network 31 Human Resources 32 Management 33 REAL VALUES 34 Socially Responsible Operations 36 Success Stories 40 FINANCIAL STATEMENTS 42 Independent Auditor’s Report 44 Statement of Income 46 Balance Sheet 47 Cash Flow Statement 48 Statement of Changes in Equity 49 IVANA ŠPANOVIĆ LONG JUMP 04 BASIC OPERATING RATIOS 2013 2012 2011 1,109,906 1,097,586 1,195,670 Fee and commission income 552,903 559,168 488,602 Profit after taxation -86,919 49,892 122,728 Loans and advances to customers 21,080,500 21,254,080 18,881,806 Customers' deposits 15,787,434 13,851,034 11,588,106 Income Statement (in RSD 000) Interest income Balance Sheet (in RSD 000) 4,990,725 5,077,644 5,024,340 Balance sheet assets 33,816,142 32,832,007 30,390,661 Off-balance sheet items 12,971,534 12,756,783 10,912,439 ROE before taxation -% 1.13% 2.87% ROE after taxation -% 0.99% 2.71% ROA before taxation -% 0.18% 0.44% ROA after taxation -% 0.16% 0.42% Operating expenses / Net interest, fee and commission income 63.10% 60.69% 58.96% Capital adequacy 16.47% 17.25% 21.05% 417 450 454 Equity Financial Ratios Shareholders Number of shareholders 182,116 182,116 182,116 Nominal value per share 10,000 10,000 10,000 Book value per share 27,404 27,881 27,589 24 25 28 391 389 380 1,19% 1.14% 1.15% Number of shares Number of branches and sub-branches Number of employees Share in banking sector assets 05 TOTAL BALANCE SHEET ASSETS in RSD 000 35,000,000 LOANS AND ADVANCES TO CUSTOMERS EQUITY in RSD 000 6,000,000 30,000,000 in RSD 000 25,000,000 5,000,000 20,000,000 25,000,000 4,000,000 15,000,000 20,000,000 3,000,000 15,000,000 21,080,500 PROFIT in RSD 000 15,000,000 2013 21,254,080 2012 18,881,806 4,990,725 2013 OFF-BALANCE SHEET ITEMS in RSD 000 18,000,000 5,000,000 2011 5,077,644 2012 33,816,142 2013 CUSTOMERS' DEPOSITS 1,000,000 5,024,340 32,832,007 2012 5,000,000 2,000,000 2011 30,390,661 2011 10,000,000 10,000,000 in RSD 000 140,000 120,000 60,000 9,000,000 49,892 12,000,000 2012 80,000 122,728 100,000 12,000,000 2011 40,000 20,000 9,000,000 2013 15,000,000 12,756,783 12,971,534 2012 2013 -80,000 -40,000 -60,000 -100,000 -86,919 10,912,439 15,787,434 2013 3,000,000 -20,000 2011 13,851,034 2012 3,000,000 11,588,106 6,000,000 2011 6,000,000 06 MISSION STATEMENT The main objective of Čačanska banka is to position itself as a bank with a significant market share and attractive position in the regions of Central and Western Serbia. The Bank primarily focuses on the segment of small and medium sized enterprises that has a key role in the economic development in Serbia. It accomplishes its business targets in a responsible way, with due regard to the development and protection of social and environmental community. VISION In the forthcoming period, Čačanska banka will respond to all challenges arising from the economic crisis, increase its market share and upgrade individual approach to servicing micro clients, SMEs and retail customers. Thus it will make conditions for its expansion in the post-crisis period. 07 MANAGING BODIES EXECUTIVE BOARD Dragan Jovanović president Aleksandar Ćalović vice president Milanka Mandić member BOARD OF DIRECTORS Bojan Dimitrijević Vera Leko Jasmina Bogićević president vice president independent member (Republic of Serbia representative) (independent member) Đorđe Pjević Andrzej Witak Anthony Paul Tekla Bendien member member member (Republic of Serbia representative) (EBRD representative) (IFC representative) Vera Leko Vesna Macura Jasmina Bogićević president member member AUDIT COMMITTEE 08 INTRODUCTORY ADDRESS BY EXECUTIVE BOARD Dear Shareholders, Customers and Business Partners, Hard operating conditions from the end of 2008 until today, generated by the economic and financial crisis, had a growing adverse effect on the activities of the banking and economic sectors. Weak economic activities, illiquidity of companies and increase in unemployment during 2013 reflected on the negative financial result of the banking sector amounting to 2,118 million dinars, accounting for a 1.16% fall of total assets and a 7.61% decrease in loans. The reported loss of the banking sector is a result of recession trends in the economy, operations in the conditions of high credit risk and a growth of high risk loans to 334,117 million dinars, which made 22.32% share of high risk loans in total loans at the end of 2013. In such business environment, Čačanska banka made a loss amounting to 86,919 thousand dinars in 2013. The loss resulted from a significant increase in net losses on impairment and provisions that reached 707,970 thousand dinars. Their 19.54% increase relative to the end of the previous year, mostly came due to deterioration of liquidity and financial condition of the Bank’s customers in the segment of large companies in domestic ownership. Total assets of the Bank grew by 3.00% and the Bank’s share in total assets of the banking sector increased to 1.19%, which put the Bank at the 18th place by total assets in the banking sector. The loan portfolio of the Bank reduced by 0.82% during 2013. The fall of credit activities in 2013 resulted from declining demand for loans at the bank market, but also from stricter lending criteria set by the Bank. Nevertheless, the Bank increased its market share to 1.33% so that at the year end it took the 17th place by total loans of all banks in Serbia. Corporate and retail deposits achieved a growth of 14.60% in 2012 which resulted in the market share of 1.05% and ranking of the Bank at the 19th place at the end of 2013. In the segments of total assets, total loans and deposits, the Bank increased its market share at the end of 2013 and improved its position in the banking sector, regardless of the unfavourable business environment and numerous problems that its customers had. During 2013 the Bank disbursed 12.6 million euros of foreign loans in total. Of that amount, the most significant are the loan facility from the FMO – Netherlands Development Bank intended for financing working capital of small and medium enterprises with disbursed 7 million euros, and the credit line from the KfW – the German Development Bank intended for energy efficiency and renewable energy projects with 5 million euros disbursed by the Bank. For the purpose of backoffice centralisation the Bank started the process of Document Management System (DMS) implementation during 2013, of which three processes were successfully released in the production and have been actively used: the process for opening accounts for legal entities, the process for foreign-currency operations and the process for deposit operations. 09 In domestic payment operations during 2013, the Bank processed 8,033,226 payment orders amounting to nearly 820,322 million dinars. As compared to 2012, the number of customers’ orders grew by 9.60% and the volume by 3.71%. The volume of business and retail foreign payment operations rose by 16.90% compared to 2012 and amounted to 443,098 thousand euros. Regarding the number of transactions, 54,387 transactions were executed during 2013, accounting for a rise of 14.54% compared to the previous year. In the field of the development of alternative communication channels, Čačanska banka implemented an Android application, a mobile banking application, a new e-banking application, while also initiating a corporate Facebook page. The price of a Čačanska banka share equalled 10,000 dinars, accounting for a 100% increase compared to the price at the year beginning. The year 2013 marked higher liquidity in trading with the Bank’s shares relative to 2012. During 2013, 13,869 shares changed their owners, which is 7.62% of the total number of the Bank’s trading shares. During 2013 the quality management system recertification was carried out by the Swiss SGS, after which the Bank was awarded for the sixth time, but the fourth time by SGS, a certificate for the implemented quality management system according to standard ISO 9001:2008 requirements. Additionally, the Bank was awarded by SGS for the first time a certificate for information security management complied with standard ISO 27001:2005 requirements. At the end of 2013 the Deposit Insurance Agency published a Request for Expressions of Interest in the process of sale of shares of Čačanska banka. Thus the prequalification phase commenced for the sale of 76.74% of the Bank’s shares. The Bank’s plan is to find a respectable strategic partner and complete the process of ownership transfer from existing owners to the new one during 2014. Our aim is not to jeopardise operations or customer satisfaction by the ownership transformation. The Bank will do its best to continue to be a secure and reliable financial partner to its customers and to achieve its plans and targets as a socially responsible company. On behalf of the Executive Board, I would like to thank to our shareholders, clients and business partners for their confidence and successful cooperation, and to all employees for their commitment and efforts they make for the purpose of development and overall operations of the Bank. President of Executive Board Dragan Jovanović ASMIR KOLAŠINAC SHOT PUT MACROECONOMIC ENVIRONMENT AND BANKING SECTOR 12 MACROECONOMIC ENVIRONMENT According to the assessment of the Ministry of Finance, Gross Domestic Product (GDP) reached the value of EUR 31,980.4 million at the end of 2013 and grew in real terms by 2.5% compared to the previous year. The GDP rise was a result of a growth in industrial and agricultural production, increase in export and slowdown of inflation. In 2013 the export of goods amounted to EUR 10,999 million which accounted for an increase of 25.8% as compared to 2012. In the same period import of goods came at EUR 15,463.1 million growing by 5.1% and resulting in trade deficit of EUR 4,464.1 million. Unlike depreciation pressures in the previous period, foreign exchange market trends appreciation pressures. During 2013 the Dinar depreciated against the Euro by 0.81% and appreciated to the US Dollar by 3.54%. The local currency had the highest value in April when one Euro equalled GDP REAL GROWTH RATE RS GROSS DOMESTIC PRODUCT In % 2 25,000 1 1.6 30,000 2013 2012 2012. 2011 2010 2009 1.0 3 28.952 35,000 2.5 In EUR million 31,980 29,601 31,472 27,968 28,952 10,000 -1.5 -1 15,000 -3.5 20,000 -2 -3 2013 2012 2011 2010 2009 5,000 *Source: Ministry of Finance of Republic of Serbia Statistical Office of the Republic of Serbia -4 *Source: Ministry of Finance of Republic of Serbia Statistical Office of the Republic of Serbia 13 FOREIGN EXCHANGE RATE TREND In RSD 120 115 113.72 111.60 111.52 114.17 111.96 110.54 113.80 114.42 85.83 86.40 114.60 114.01 114.04 114.64 111.61 110 105 100 95 90 87.43 86.18 82.16 85 87.41 84.84 85.61 87.41 83.73 84.89 83.20 83.13 80 Jan 2013 Feb 2013 Mar 2013 Apr 2013 May 2013 June 2013 July 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 RETAIL PRICES GROWTH In % 14 12 RSD 110.54 and the lowest in December when one Euro equalled RSD 114.64. Appreciation pressures resulted primarily from good trends in balance of payments, mostly arising from the export growth, whilst the set of measures relating to fiscal consolidation had a stabilising effect. During 2013 the growth of consumer prices cumulatively reached 2.2%. The highest monthly growth was 1% in June. The previous year marked the lowest inflation since this category had been observed according to the methodology of consumer prices index. The NBS restrictive monetary policy aimed at reaching the targeted inflation level and prevention of transmitting the growth of regulated prices to other prices, deflation pressures due to good agricultural pressure and low aggregate demand, were the basic factors that had affected the low inflation rate. 10 8 6 7.0 12.2 2.2 2012 2013 4 2011 Dec 2012 2 The NBS foreign exchange reserves reached EUR 11.19 billion as at the end of December 2013. This level of foreign exchange reserves ensured macroeconomic stability and was a clear signal of adequate liquidity for participants at the international financial market. 14 REFERENCE RATE TREND In % 11.75 12 11.50 11.25 11.25 11.00 11 10.50 10.00 10 9.50 9 8 01.01. 16.01. 17.01. 04.02. 05.02. 13.05. 14.05. 05.06. After the NBS opted for a model of multiple interest rates in the process of sterilising surplus of liquid funds, the impact of reference rate significantly lessened while the impact of the interest rate on deposit facilities strengthened. Consequent- 06.06. 17.10. 18.10. 06.11. 07.11. 16.12. 17.12. 31.12. ly, was a correction of the representative interest rate BELIBOR trend from 12.25% at the year beginning and/or above the reference rate, to 9.15%, setting the trend below the NBS reference rate. 15 BANKING SECTOR Unstable macroeconomic environment during 2013 had a direct negative impact on the financial position and operating results of the banking sector. The financial strength of the banking sector reduced and it made total loss of RSD 18 million at the end of 2013. Two banks were revoked their operating licenses by the National Bank of Serbia revoked, so that there were 30 banks operating at the end of 2013. Total assets of the banking sector amounted to RSD 2,846 billion as at 31.12.2013 and were by 1.16% lower than at the end of 2012. The share of Čačanska banka in total balance sheet assets of the Serbian banking sector was 1.19% at the end of 2013 and the Bank took the 18th place by total assets, which was a leap from the 20th place at the end of 2012. TOTAL ASSETS OF THE BANKING SECTOR Total loans of the banking sector amounted to RSD 1,653 billion at the end of 2013 and decreased by 7.61% compared to the end of the previous year. Čačanska banka experienced a 3.50% fall of total loans. Its market share was 1.33%, taking the 17th place by total loans of all Serbian banks as at 31.12.2013. Fifteen banks made profit during 2013. Total profit before taxation equalled RSD 32,546 million, while 15 banks reported loss in the amount of RSD 34,664 million. The negative financial result of the banking sector resulted from a high business risk caused by high credit risk. Low profitability of banks was generated by small growth of net interest income (1.00%), due to a fall in the volume of credit activities of banks and lowering of interest rates on loans, as well as the increase in losses on impairment and provisions by 29.00% at the end of 2013. TOTAL LOANS OF THE BANKING SECTOR in RSD billion in RSD billion 2,000 3,000 2,500 1,500 2,000 1,680 1,645 1,789 1,653 31.12.2011 31.12.2012 31.12.2013 2,846 2,880 2,650 2,534 1,000 31.12.2010 1,000 1,500 31.12.2013 31.12.2012 31.12.2011 500 31.12.2010 500 OPERATING REPORT TATJANA JELAČA JAVELIN THROW 18 GROSS BUSINESS LOANS in RSD million 21,000 18,000 15,000 12,000 During 2013 gross business loans grew by 0.66% and as at 31.12.2013 they reached RSD 20.79 billion. Long-term gross business loans amounted to RSD 15.03 billion as at 31.12.2013 and made a fall of 2.33% compared to the previous year, while short-term gross loans amounted to RSD 5.76 billion making up an increase of 9.39% relative to 2012. 20,948 20,970 20,851 20,790 03/31/13 06/30/13 09/30/13 12/31/13 BUSINESS OPERATIONS 3,000 20,762 6,000 12/31/12 9,000 From the credit facility of the Netherlands Development Bank (FMO) 141 loans were disbursed in the total amount of EUR 7.5 million. Borrowers are SMEs and entrepreneurs. During 2013 Čačanska banka continued implementing the projects commenced in the previous period in cooperation with reputable international financial institutions. Čačanska banka has been recognisable for financing energy efficiency and renewable energy projects. During 2013 the Bank disbursed 15 loans in the amount of EUR 459 thousand. The loans were disbursed from the credit facility which is implemented in cooperation with the German Development Bank (KfW) and the National Bank of Serbia, aimed at financing energy efficiency measures. From the BusinessUp credit line 930 loans were disbursed equalling EUR 10.24 million. For this credit facility the European Investment Fund (EIF) provides a guarantee that partially covers the lending risk of the Bank, which facilitates micro companies in accessing finances. In February 2013 the Bank signed an agreement with the Development Fund of the Republic of Serbia on governing mutual relations regarding subsidised interest for liquidity loans and loans for working capital during 2013. In accordance with this agreement the Bank disbursed 385 liquidity loans and 19 LOAN PORTFOLIO INDUSTRY STRUCTURE (GROSS EXPOSURE) STRUCTURE OF BUSINESS LOANS BY MATURITY In RSD 000 2013 26.75% 24.14% Extracting ore and processing industry Agriculture,hunting, fishing, forestry 16.37% 32.74% 8,570,830 230,584 Trade 4,938,782 Hotels, restaurants, communication, warehousing 1,426,952 Real-estate activities 561,626 Construction 1,038,496 Retail 5,093,497 Electrical energy and gas production and distribution 1,259 0 Education, health-care and social work Up to 1 year 2 to 5 years 1 to 2 years Over 5 years loans for working capital, of which RSD 166 million in dinars and RSD 1.12 billion in euros. Over the year there were several promotions of some products, providing better terms and conditions. In June 2013 the Bank offered a package of products for legal entities and entrepreneurs, with special promotional conditions for the following products: Dinar Loan, Overdraft and Visa Business. During the promotional period 183 dinar loans were disbursed equalling in total RSD 554.9 million and 173 overdrafts in the total amount of RSD 65.96 million. Apart from these three credit products, special conditions for additional three products were offered to new clients: facilities when opening and maintaining current accounts, free SMS service and free maintenance of e-banking for a six months’ period. In August the Bank had a special offer for revolving SME dinar loans. During this summer offer, loans were disbursed Banks 926,825 Other 1,608,910 Total: 24,397,761 with lower interest rate with no front-end-fee and 0.2% fee upon disbursement. Ninety loans were disbursed in the total amount of RSD 312.6 million. During the last two months of 2013 the Bank offered special terms and conditions for SME dinar loans. The loans were disbursed with lower interest rate and 0.3% fee paid in a lump sum. The Bank disbursed 60 loans in the total amount of RSD 451.17 million. In the structure of business loans by maturity, most of them – 32.74% were with maturity over 5 years, whereas 40.51% were loans up to 2 year maturity. Segmentation of business loans by industry presented in the table, implies risk diversification per activities determined by the Bank’s Operating Policy. 20 RETAIL LOAN PORTFOLIO (GROSS LOANS) in RSD million 4,000 3,000 Retail operations in 2013 characterized an improvement in the assortment of credit and deposit products and services for this client segment. The Bank supported customers in solving their residential issues by disbursing more than 70 housing loans amounting to EUR 2.36 million, of which EUR 1.47 million in 39 housing loans within the Programme for Supporting Long-Term Housing Lending with Republic of Serbia Subsidy. The activities of financing energy efficiency and renewable energy projects, as one of the main products of the Bank, were implemented through GGF (in Q1) and KfW credit lines. The Bank financed investments into more than 800 projects in the total amount of EUR 2.53 million, confirming the Bank’s leading position in the area of improving energy efficiency in households. The major lending channels were promotions 3,170 3,306 3,525 3,515 31.03.13 30.06.13 30.09.13 31.12.13 RETAIL OPERATIONS 3,129 1,000 31.12.12 2,000 and product packages, as well as cooperation agreements with the Bank’s partners – producers and retailers. During 2013 the Bank reached a record level of dinar cash loans and refinancing loans. Over 2,700 loans were disbursed in the amount of EUR 6 million. Special promotions for privileged clients and direct acquisition of new customers contributed to this result. Consequently the retail credit portfolio reached RSD 3.52 billion at the end of 2013, making up a 12.35% increase relative to the end of 2012. During 2012 the Bank actively collected available cash from retail customers. In H2 a new deposit product was introduced providing customers to deposit their additional available funds at the account where they had initially deposited their savings, at any time without coming to any branch. The activities in this 21 RETAIL FOREIGN SAVINGS RETAIL LOAN PORTFOLIO BY PURPOSE in EUR 000 in RSD 000 70,000 83,657 363,575 103,126 140,331 423,311 60,000 1,543,508 50,000 40,000 857,863 52,451 60,158 2012 2013 Other receivables 43,473 EE/RE Overdraft 2011 Cash Other consumer loans 35,381 20,000 Housing 2010 30,000 10,000 Car purchase area resulted in a growth of dinar term deposits by 177.64% up to RSD 296.56 million. In this way the Bank supported the NBS activities pertaining to the promotion of savings in the local currency. Still, foreign exchange term deposits held the dominant share in retail deposits in the amount of RSD 5.43 billion. During 2013 foreign retail savings grew by EUR 7.7 million or by significant 14.69%. Regarding operations with cards, the Bank issued three types of retail payment cards during 2013. The domestic brand DINA was available to retail clients through debit and credit cards, while the international brand VISA was available through Visa Classic debit card. With regard to improvement of the quality of services that the Bank provided to its retail customers, the previous year was marked with activities relating to development of alternative communication channels and electronic services. As for communication channels the Android application ČBank Info was fully implemented and a Facebook page was set up. In H2 the Bank was focused on the development and upgrading of electronic services so as to enable maximum comfort to its clients in using these services. Consequently functionalities and visual appearance of eBanking services were upgraded and a mobile application ČB mBanking was developed. SMS and e-mail promotional activities were implemented throughout the year. The Bank ran a number of campaigns for its products and services and sent advertising SMS to more than 40,000 clients. 22 EQUITY At the end of 2013 total equity of Čačanska banka amounted to RSD 4.99 billion, which was a fall of 1.71% compared to 2012. Capital adequacy ratio was 16.47% as at 31.12.2013 and higher than anticipated for 2012. Minimum capital adequacy rate is 12% according to the regulations of the National Bank of Serbia. CAPITAL OF ČAČANSKA BANKA In RSD 000 31.12.2013 31.12.2012 Growth in % Share and other capital 3,048,483 3,048,483 0 Reserves 2,021,870 1,979,269 2.15 7,291 49,892 –85.39 86,919 - 4,990,725 5,077,644 Retained earnings Loss up to equity Total equity –1.71 TOP SHAREHOLDERS AS AT 31.12.2013 Shareholder No.of shares Ownership % 1. REPUBLIC OF SERBIA 51,840 28.47 2. EBRD – LONDON 45,494 24.98 3. IFC - WASHINGTON 36,395 19.98 4. EAST CAPITAL- BALKAN FUND - LUXEMBOURG 6,879 3.78 5. BEOGRADSKA BANKA AD IN BANKRUPTCY - BELGRADE 5,951 3.27 6. QWEST INVESTMENTS LIMITED - LIMASSOL 4,892 2.69 7. METALAC AD - GORNJI MILANOVAC 3,044 1.67 8. ORGANIC FOODS DRINKS - BRISTOL 2,941 1.61 9. PROINVESTMENTS AD – BELGRADE 2,765 1.52 10. MANDAT DOO -BELGRADE 2,334 1.28 19,581 10.75 182,116 100.00 11. OTHERS TOTAL: 23 ČAČANSKA BANKA SHARE PRICE AT THE BELGRADE STOCK EXCHANGE in RSD 12,050 13,000 12,000 12,000 11,015 11,000 10,000 11,000 10,000 8,300 9,000 8,300 6,000 8,000 6,800 7,000 6,000 5,000 5,450 5,500 5,500 31.01. 28.02. 31.03. 5,000 4,000 3,000 2,000 1,000 31.08. 30.09. 31.10. 30.11. 31.12. MARKET CAPITALIZATION OF ČAČANSKA BANKA DURING 2013 in RSD million 2,500 2,000 1,500 1,237 2,193 1,820 30.09. 31.12. 1,000 30.06. The price of Čačanska banka’s share as at 31.12.2013 was RSD 10,000 accounting for the increase of 100% compared to the price in the year beginning. In 2013 trading of the Bank’s shares was marked with higher liquidity than in the previous year. In this period 13,869 shares changed their holders, which accounts for 7.62% of the total number of trading shares of the Bank. The largest trade was on 30.09.2013, when 6,880 shares were traded with. 31.07. 1,001 30.06. 31.03. 31.05. 910 30.04. 01.01. 01.01. 500 24 RISK MANAGEMENT The Bank’s targets regarding risk management are identification, measuring, mitigating and monitoring all risk types and thus minimizing the Bank’s exposure to risks. Average liquidity ratio was 2.67 during 2013 so that liquidity of the Bank measured by this ratio was in a low risk category. Pursuant to the Law on Banks and the Decision on Risk Management, the following risks were monitored in Čačanska banka: CREDIT RISK • Liquidity risk • Credit risk, including residual risk, dilution risk, settlement/delivery risk, counterparty risk and currency induced credit risk • Interest rate risk • Foreign-exchange risk and other market risks • Concentration risk • Investment risk • Risk relating to the country of origin of the entity to which the Bank is exposed (country risk) • Operational risk, including legal risk • Risk of inappropriate management of the information system • Compliance risk, including risk of sanctions of a regulatory body, risk of financial losses and reputation risk • Strategic risk • Environmental and social (E&S) risk LIQUIDITY RISK The Bank measured and monitored credit risk through the assessment of clients’ solvency, the control of the loan portfolio quality and calculation of loan loss reserves. STRUCTURE OF GROSS RISK-WEIGHTED ASSETS BY CLASSIFICATION CATEGORIES In RSD million Classification Classified category amount % % A 18,267 52.94% B 8,433 24.44% C 2,265 6.56% 6.56% D 303 0.88% 16.06% E 5,237 15.18% 34,505 100.00% Total 77.38% 100.00% LIQUIDITY RATIO Liquidity Ratio 2012 2013 31 December 2.18 2.66 Average 2.01 2.67 Maximum 2.54 3.55 Minimum 1.43 2.10 As at 31.12.2013 gross risk-weighted assets were in a high credit risk category, because more than 13% and less than 18% of gross risk-weighted assets were classified in categories D and E. The share of the worst classified assets was 14.33% as at 31.12.2012 and 16.06% as at 31.12.2013. Negative macroeconomic trends, particularly a slowdown in economic activities and liquidity deterioration of companies had an adverse effect on the quality of the Bank’s credit portfolio. 25 MARKET RISK (INTEREST RATE RISK, FOREIGN CURRENCY RISK AND RISK OF CHANGES IN SECURITIES PRICE) RISK OF CHANGES IN PRICES OF SECURITIES During 2013 the Bank carried out a conservative policy of investing into securities, so that a bulk was invested into bonds of the Republic of Serbia – EUR 7.5 million was purchased in 2013. INTEREST RATE RISK The base for interest rate risk management is the Procedure for Interest Rate Risk Management. When assessing interest rate risk, all interest sensitive items of assets and liabilities were taken, risk of maturity gap between interest sensitive items of assets and liabilities for all currencies in which the Bank was exposed to interest rate risk and the impact that any changes in market interest rate had on the financial result and capital of the Bank. On the basis of the test result it was concluded that anticipated changes in market interest rates might cause maximum potential loss within the limit acceptable for the Bank, and/or the Bank was not significantly exposed to interest rate risk. Average interest rates on placements were also observed, individually per types of placements, as well as single cost prices by particular funding sources. As at 31.12.2013 the Bank owned old foreign savings bonds in the nominal value of EUR 7.3 million thousand, or RSD 776.12 million market value. In the total portfolio of the Bank the bonds accounted for 97.40%. As at the end of 2013, the Bank had 16 different shares of the total value of RSD 20.68 million making up 2.60% of the total portfolio. RISK OF INVESTING IN NON-FINANCIAL PERSONS AND FIXED ASSETS The Bank’s investments in non-financial persons were in a low risk category (below 6% of equity). Total investments in non-financial persons and fixed assets were also in a low risk category (below 45% of equity). FOREIGN-EXCHANGE RISK INVESTMENTS IN NON-FINANCIAL PERSONS AND FIXED ASSETS FOREIGN-EXCHANGE RISK RATIO Foreign-exchange risk ratio 2012 2013 31 December 6.40% 1.73% Average 5.33% 4.66% Maximum 11.44% 13.05% Minimum 1.57% 1.46% During 2013 foreign exchange risk, measured by the foreign exchange risk ratio was steadily in a low risk category, with an average value of 4.66%. Investments in non-financial persons Total investments in non-financial persons and fixed assets 2012 2013 0.37% 0.39% 19.05% 20.52% 26 EXPOSURE RISK THE BANK'S NET EXPOSURE TO PERSONS RELATED TO THE BANK AND LARGE EXPOSURES 2012 (in RSD 000) % of equity (in RSD 000) 240,813 5.52% 222,265 5.77% 3,647,467 83.62% 3,315,772 86.09% Persons related to the Bank Large exposures From the perspective of the total exposure to persons related to the Bank, the Bank was within the regulatory limits as at 31.12.2013. Also, analysing single exposures of persons related to the Bank and/or groups of persons related to the Bank, we may conclude that exposures of all persons were below 5% of the Bank’s equity. During 2013 there were 63 events of operational risk recorded in the data base, which was 15 events less than in 2012. According to the criteria of the number of events of the same type, one type of event – Recording and Effecting Transactions, was in a medium risk category. There were 41 events of this type, but with no negative financial effect. All other risks were in a low risk category, both from the perspective of the financial impact and the impact on health and safety of employees and clients of the Bank. EXPOSURE TO OPERATIONAL RISK Gross loss (EUR) Net loss (EUR) Net loss (in RSD 000) % COUNTRY RISK The Bank had deposits in banks in the countries classified as low risk and medium risk countries by the OECD methodology and the Bank’s procedure. E&S RISK OPERATIONAL RISK Number of events 2013 2012 2013 78 63 21,860 51,917 1,120 5,809 127 666 When processing each loan application, E&S risk was classified by the client’s primary activity and transaction. If the Procedure for E&S risk management prescribed so, further E&S impact assessment was carried out for certain risk categories before the relevant credit committee made a decision. When the client and/or transaction was classified in higher risk categories pursuant the procedure, the form “E&S Due Diligence” was filled out or the “E&S Impact Assessment” was prepared, pursuant to annexes to the procedure. 27 COMPLIANCE RISK AND ACTIVITIES FOR MANAGING AML/TF RISK RISK OF INAPPROPRIATE MANAGEMENT OF THE INFORMATION SYSTEM The Compliance and AML Department carried out identification and assessment of compliance risk in 2013 through appropriate procedures pursuant to the Work Plan, in the manner prescribed in the Compliance Risk Management Procedure. In 15 reports on compliance controls the finding was “acceptable subject to corrections” within agreed deadlines, while in 2 reports the finding was “complied” because all controlled processes were carried out in accordance with regulations and procedures of the Bank. In general, upon controls of the implementation of regulations and internal by-laws, we may conclude that no high compliance risks were identified because for all minor irregularities recommendations for their settlement were provided and implemented within the defined deadline. Managing AML/TF risk was done also through daily activities of staff in the Department: control, analysis and report of cash transactions and persons participating in transactions in the amount and exceeding EUR 15 thousand to the Administration for the Prevention of Money Laundering. In 2013 there were 2,050 reported transactions. The aim of managing risk of inappropriate management of the information system was to minimise negative effects that might arise from the exposure of the Bank’s information system to public networks, malicious internal attacks, hardware breakdown, sabotages and maintenance of these exposures within the prescribed limits. Accordingly, the Bank adopted the Information System Development Strategy, Business Continuity Strategy, Exit Strategies for Activities Subcontracted with Third Parties and Information System Security Policy. Furthermore, a set of new quality system procedures and guidelines was adopted in line with the NBS Decision on Minimum Standards for Managing Information System of Financial Institution. The Bank’s information system had all functionalities to support business processes, provided the timely, accurate and complete information important for making business decisions and risk management. For the purpose of quality information system management the Bank established the IT Committee. The Compliance and AML Department particularly focused on monitoring, analysing and detecting suspicious transactions. Upon the analysis of transactions and relevant documentation, 3 suspicious transactions were reported to the Administration for the Prevention of Money Laundering FINDINGS AND RECOMMENDATIONS BASED ON CONTROLS IN 2013 Findings Recommendations No.of performed controls Complied Acceptable subject to corrections within agreed deadlines Non-complied Implemented Undergoing 17 2 15 - 32 - MIHAIL DUDAŠ DECATHLON ORGANISATION 30 ORGANIsATIONAL sTRUcTURE SHAREHOLDERS' ASSEMBLY ALCO BOARD OF DIRECTORS Audit Committee Credit Committees Internal Audit Department Liquidity Committee Compliance and AML NPL Monitoring and Recovery Committee EXECUTIVE BOARD IT Committee Quality Committee TREASURY BRANCH NETWORK RISK MANAGEMENT ACCOUNTING AND PLANNING CORPORATE CLIENTS LEGAL DEPARTMENT IT OFFERING AND MARKETING SECURITY DEPARTMENT PAYMENT OPERATIONS HUMAN RESOURCES BACK-OFFICE QUALITY SYSTEM FIXED ASSETS MANAGEMENT AND PROCUREMENT 31 bRANcH NETWORK Headquarter Branch SME Credit Center Sub-Branch Novi Sad Šabac Novi Beograd Beograd SME Credit Center Valjevo Mladenovac Aranđelovac Topola G. Milanovac Kragujevac Jagodina Čačak Užice Paraćin Kraljevo Požega Kruševac Vrnjačka Banja Ivanjica Niš Leskovac 32 HUMAN RESOURCES At the end of 2013 there were 391 employees in the Bank, which was an increase of 0.51% as compared to the end of the previous year. QUALIFICATION STRUCTURE VS. NUMBER OF EMPLOYEES 400 380 3% 300 200 35% 11% 389 391 2% 3% 36% 11% AGE STRUCTURE VS. NUMBER OF EMPLOYEES 400 380 27% 33% 389 391 27% 26% 18% 18% 300 10% University Two-year college 21% 30 to 40 200 40 to 50 Regarding the qualification structure of the employees, the Bank fulfilled the anticipated share of the employees with a university degree, making up 53.70% of the total number of employees. The share of employees younger than 40 years of age was 56% which was also in compliance with the plan. The average age was 41. 36% 39% 19% 17% Over 50 100 17% 2011 54% 2013 51% 2012 2011 51% 35% 2013 Other 2012 High school 100 Up to 30 The salaries, fringe benefits and other personal expenses amounted to RSD 492,683 thousand during 2013 accounting for 86.74% of the planned budget for this purposes. Training expenses of staff in 2013 equalled RSD 6,507 thousand or 92.96% of the budget. 33 MANAGEMENT OF ČAČANsKA bANKA EXECUTIVE BOARD Dragan Jovanović Aleksandar Ćalović Milanka Mandić President Vice President Member RISK MANAGEMENT Dušica Erić Head of Division CORPORATE BANKING Vladimir Ćurčić Head of Division TREASURY Ana Raketić Head of Division IT Milan Delić Head of Department BRANCH NETWORK Radojica Popović Head of Division Marijana Nedeljković Čačak Branch Manager Zlatko Mitrović Aranđelovac Branch Manager Jovan Tomović Belgrade Branch Manager Aleksandar Mijailović SME Credit Centre Manager Zoran Isailović Gornji Milanovac Branch Manager Saša Milovanović Jagodina Branch Manager Boban Luković Kragujevac Branch Manager Đorđe Zelenović Kraljevo Branch Manager Milić Cvijović Užice Branch Manager Milka Vujić Valjevo Branch Manager Maja Simić New Belgrade Branch Manager Borislav Obradović Kruševac Branch Manager Srđan Petrović Šabac Branch Manager Nataša Pantović Novi Sad Branch Manager Dušan Rađenović Niš Branch Manager OFFERING AND MARKETING Biljana Jovanović Head of Division ACCOUNTING AND PLANNING Petar Pantović Head of Division LEGAL DEPARTMENT Ljubinko Veličić Head of Department HUMAN RESOURCES Milica Vučetić Head of Department QUALITY SYSTEM Milena Lučić Head of Department INTERNAL AUDIT Vesna Mitrović Head of Department COMPLIANCE AND AML Nada Sjeničić Head of Department BACK-OFFICE Marko Pavlović Head of Department PAYMENT OPERATIONS Marija Jovanović Head of Department FIXED ASSETS MANAGEMENT AND PROCUREMENT Slobodan Novaković Head of Department SECURITY Budimir Ćuslović Head of Department REAL VALUES AMELA TERZIĆ 1500 METERS 36 SOCIALLY RESPONSIBLE OPERATIONS SUPPORT TO QUEEN OF SPORTS The global success achieved by Serbian national team athletes aroused feelings of happiness and pride and gave encouragement to the whole nation. Winning the best medals and beating records are expressions of their great talent, training and commitment to obtain the highest possible results, regardless of any difficult circumstances they might encounter. financial support to Tatjana Jelača (javelin throw) and Asmir Kolašinac (shot put), and their coaches. Wishing to help our athletes, Čačanska banka started cooperation with the Serbian Association of Athletes through The successful cooperation with the Serbian Association of Athletes continued in the joint production of the 2014 calender The aim is to ensure as good as possible conditions for them to prepare for future competitions, primarily the Olympic Games in Rio de Janeiro in 2016. ASMIR KOLAŠINAC Asmir Kolašinac is a member of the Serbian national athletics team in shot put. He was born in Skopje in 1984. He participated at the Beijing Olympic Games in 2008 and in London in 2012 (the 7th place), the 2009 World Championship in Berlin, 2011 World Cup in Doha, 2010 European Championship in Barcelona, 2011 World Championship in Daegu, 2012 World Cup in Istanbul and this year’s Moscow World Cup (the 10th place). At the Helsinki European Championship 2012 he won a bronze medal, and at the 2013 European Athletics Indoor Championship in Gothenburg a gold medal. His personal record in shot put is 20.85 m. His coach is Nikola Tomašević. TATJANA JELAČA Tatjana Jelača is a member of the Serbian national athletics team in javelin throw. She was born in Sremska Mitrovica in 1990. At the 2007 World Youth Championship in Ostrava she took the sixth place and the following year at the World Youth Championship in Bydgoszsz a bronze medal. At the 2009 European Junior Championship in Novi Sad she won a gold medal. She participated at the Beijing Olympic Games in 2008. She was in finals of the 2010 European Championship in Barcelona and Helsinki European Championship 2012. She made her personal record of 62.68 m at the qualification of the World Cup in Moscow recently, where in the finals she ended up as the 9th in the world in this discipline. Her coach is Dragiša Đorđić. 37 TOGETHER IN LIFE STRUGGLE During 2013 Čačanska banka supported the campaign “May new life be born” of the Health Care Centre in Valjevo. The aim of the campaign was to collect funds for the purchase of equipment for the Centre for Artificial Insemination “Akademik Vojin Šulović” which is the first institution of secondary health protection in Serbia that has been performing artificial insemination. BOOKS FOR THE CITY LIBRARY In March 2013 Čačanska banka donated to the City Library «Vladislav Petković Dis» in Čačak more than 200 books published by the «Official Herald». They are new and valuable editions, mostly expert literature, which have become part of the cultural heritage of the library, to the delight of numerous readers and book lovers. Čačanska banka also gave a financial support for printing of the book with a collection of Dis’ poems and his most comprehensive biography ever. “ZONA ZAMFIROVA” PLAY On the occasion of its 57th birthday Čačanska banka presented to its clients and employees a stage play “Zona Zamfirova” by Terazije Theatre, staged at the Cultural Centre in Čačak. The play is a musical based on a piece written by Stevan Sremac. It is a love story of a couple belonging to different social classes that really happened towards the end of the 19th century. 38 “THE SEEDS OF SUCCESS” For the eighth time in a row Čačanska banka gave awards «The Seeds of Success» to young people who achieved best results in their education so far. Jelena Urošević, the best student of the final year in the Grammar School in Čačak, Danka Savić, the best student of the final year of the Faculty of Economics of Belgrade University from Čačak and Đurđica Delić, the best student of the final year of the Faculty of Economics, attending the Course of Finances, Banking and Insurance were awarded. The Grammar School student received EUR 300 and the best students EUR 500 each. FACEBOOK AND ČB INFO Following the development of modern trends and new technologies, Čačanska banka recognised an opportunity to improve the existing and develop new communication channels and sale. ANDROID INFO APPLICATION The application enables getting information on all news from Čačanska banka, including locations of branches and ATMs, foreign exchange rate list and checking up the current account balance. Transactions may be simulated through credit and savings calculators, and via My Budget option you can take care of your own budget. ČB Info application can be uploaded free of charge at Google Play and may be useful both for clients and non-clients. 39 FACEBOOK Čačanska banka launched a corporate page at the largest global social network Facebook. In this way the Bank aims to directly communicate both with customers and other interested members at the network. The Bank will endeavour to educate people on economic and business topics but also promote social values of significance to it, such as culture, sports, science, environmental protection. Through interactive posts – games, surveys, quizzes, the Bank achieves high quality relationship with all network users. CERTIFICATE Recertification of the quality management system under standard ISO 9001:2008 requirements was carried out in March 2013 by Swiss certifier SGS. That was the sixth time, the fourth time by SGS, that the Bank was awarded a certificate for its quality management system. At the end of 2013 SGS appraised the information security system. The Bank was awarded a certificate complied with standard ISO 27001:2005 requirements for the first time. 40 BIODVIG | KRAGUJEVAC HONEY AND HERBAL PRODUCTS In the photograph: Dosta Palić with sons Goran and Igor employed at BioDVIG d.o.o. BioDVIG is a family company from Kragujevac. Their assortment of products is based on bee products and herbs. BioDVIG was founded in 2002 by Velimir Palić, a biology teacher, who was forced to leave Prizren three years before with his wife Dosta and sons Igor and Goran, and start a new life outside of Kosovo and Metohija. The new beginning of Palić family was related to the family tradition of beekeeping. They established a “bee farm” consisting of a couple of hundred beehives for the purpose of producing honey and other bee products: propolis, beebread and pollen, combined with herbs, which was narrow specialisation of Velibor Palić. Today BioDVIG is one of the most successful Serbian companies in this industry, which processed and distributed 1,200 tons of honey to the European Union market during 2013. The story of their business success, commitment and responding to challenges was told to us by Dosta Palić, who, after her husband Velimir suddenly died in October 2012, continued bravely, devotedly and successfully to manage the company with their sons. - In the beginning of 2002 we took some risk because we did not have money, but we had a vision that the enterprise would succeed, and acknowledgement and encouragement from our surrounding that our business idea and the range of products had a future. We invested everything that we had to launch the family enterprise and patiently, step by step, made additional investments until we got the firm that we have today. From the very beginning the vision of the company was high quality of products and satisfaction of clients. With that motto, Palić family gradually penetrated the market, promoted its product range and enriched the assortment of BioDVIG. Soon the production became standardised according to ISO and HACCP standards, while the capacities were multiplied. Part of the success lies in the fact that BioDVIG is committed to excellent cooperation with single beekeepers from whom they purchase honey. Being beekeepers themselves, Palić family did their best to obtain as good as possible conditions for their peers, forming a network of more than 1,000 producers. The mission of improving and developing beehiving has been achieved through the newly established “Teacher Velimir Palić” Foundation. Mrs. Palić found out about the BusinessUp credit line owing to agility of employees in Čačanska banka Kragujevac Branch. The funds were used for the purchase of a fork-lift truck which considerably facilitated and accelerated operations. We used the loan for equipment and current assets and we believe that this year we will enter a similar arrangement, hoping that terms and conditions will be as convenient as they have been so far. Apart from this loan we also have overdraft with Čačanska banka for our daily needs. As a successful entrepreneur, Dosta Palić tends to be informed and expand her knowledge and pieces of advice offered at www.businessup.rs are of great help. She expressed her satisfaction with cooperation and communication with representatives of Čačanska banka: We are family people and are easily attached to others both on private and business terms. We are very happy with cooperation, particularly regarding foreign operations, and I can say under full responsibility that no bank shows so much responsibility as Čačanska banka does. 41 BERKUT | KRALJEVO LUXURIOUS PAPER BAGS AND PACKAGING In the photograph: Aleksandar and Predrag Dačović, owners of Berkut d.o.o. The enterprise Berkut from Kraljevo was founded in 2002 with the aim to become a leader in the area of graphic processing and production of luxurious paper bags and packages. The founder is Mr. Aleksandar Dačović, who wanted to implement in Serbia his experience that he gained in printing companies in Italy, by establishing the enterprise together with his brother Predrag. The enterprise is export oriented, as they sell 80% of their products at the EU market in Italy, France, Belgium etc. For over 10 years of operations, they have produced more than 12 million units of luxurious packaging of the highest quality. Luxurious packaging and other items produced in plants of Berkut bear marks of leading world and domastic brands, of which the most known are: Yves Saint Laurent, Stella McCartney, Fossil, Lindt, Moschino, Gillette, Manella, Irakli, Pupa, Maruška, Princ Leather etc. Mr. Dačović, as a client of Čačanska banka, was presented the BusinessUp credit line, where he recognised a possibility to apply for a loan for current assets. - The new machine that we bought from the BusinessUp loan is used for cardboard milling, which will ensure better quality and improved productivity in our company. In that way Berkut’s products will become even more competitive and attractive to foreign buyers. We are aware that investments and permanent renewal of machine pool are necessary for further business development. Rearding difficulties that entrepreneurs face when obtaining financial funds, the owner of Berkut says: - Today it is not at all simple to fulfill requirements for loan approval. However, owning to understanding of banks and their employees, entrepreneurs manage to receive support. It would be better if the approach to funds was easier and loans for fixed and current assets were more accessible. As an enterprise which is successful at foreign markets and which manages to find clients for its products, all employees in Berkut are aware that permanent education and improvement is necessary. One of the sources of business information and advice that Aleksandar and Predrag Dačović use is BusinessUp.rs website. - No doubt small and medium enterprises need improvement beyond the activities and crafts that they are engaged in. In that way their overall operations are improved. We tend to improve ourselves in our basic activities, while we gladly accept and use any other support, such as BusinessUp advice. Apart from the BusinessUp loan, the owners of Berkut are satisfied with other services provided by Čačanska banka. They particularly emphasize e-banking services as far more easier and practical mode of payment than classical payment operations. They are also rather satisfied with the relationship with employees in Čačanska banka Kraljevo Branch and their approach to clients. Aleksandar Dačović points out that there are some other activities and industries that he recognises in which it is possible to achieve the top foreign sale, but Berkut’s plans are currently directed towards luxurious packaging and paper bags. At the same time, he provides a piece of advice to other entrepreneurs and those who have just decided to commence an entrepreneurial activity: - You should recognise one idea and one product, and then put in your maximum effort to develop such idea or improve the quality of such product. After that you will accomplish the results that would be recognised by both domestic and foreign clients. In a nutshell, the absolute commitment to business together with specialisation would be my piece of advice for all entrepreneurs. FINANCIAL STATEMENTS EMIR BEKRIĆ 110 HURDLES 44 INdEPENdENT AUdITOR’s REPORT 45 46 FINANCIAL STATEMENTS STATEMENT OF INCOME IN THE PERIOD FROM 1 JANUARY - 31 DECEMBER 2013 in RSD 000 Interest income Interest expense Net interest income Fee and commission income Fee and commission expense Net fee and commission income Net loss on the sale of securities carried at fair value through profit and loss Net gains on the sale of other placements Net foreign exchange losses Dividend and other income from equity investments Other operating income Net losses on impairment and provisions Salaries, fringe benefits and other staff expenses Depreciation and amortization Operating and other expenses Net gains on the valuation of assets and liabilities Net losses on the valuation of assets and liabilities Operating profit Operating loss Result of the period (profit before taxation) Result of the period (loss before taxation) Income taxes Gains from creation of deferred tax assets and reduction of decreased tax liabilities PROFIT LOSS Basic earnings per share (in the dinar without para) 2013 2012 1,968,261 (858,355) 1,109,906 2,089,242 (991,656) 1,097,586 626,793 (73,890) 552,903 621,566 (62,398) 559,168 2,634 0 (157,139) 809 10,722 (707,970) (492,683) (95,763) (507,028) 1,023,555 (866,231) 0 (126,285) 16,388 2 (1,251,175) 724 11,572 (592,263) (455,094) (87,680) (515,775) 2,501,067 (1,227,535) 56,985 0 0 (126,285) 0 39,366 0 86,919 56,985 0 (8,109) 1,016 49,892 0 0 274 47 BALANCE SHEET AS AT 31 DECEMBER 2013 in RSD 000 2013 2012 Cash and cash equivalents 3,121,017 3,005,508 Revocable deposits and loans 6,599,597 4,630,454 323,625 153,935 Loans and deposits to customers 21,322,483 22,593,427 Securities (excluding own shares) 806,358 1,156,808 17,189 18,288 605,646 130,765 35,761 24,405 775,304 814,745 59,010 19,644 150,152 284,028 33,816,142 32,832,007 5,018,878 3,594,744 12,918,276 13,084,632 8,792,485 8,405,382 ASSETS Interest, fee and commission receivables, sale, change in fair value of derivatives and other receivables Equity investments (interests) Other placements Intangible assets Property, equipment and investment property Deferred tax assets Other assets TOTAL ASSETS LIABILITIES Transaction deposits Other deposits Borrowings Liabilities under interest, fees and change in value of derivatives Provisioning Tax liabilities Other liabilities 19,402 16,301 111,369 124,644 3,365 1,921 1,961,642 2,526,739 28,825,417 27,754,363 Capital 3,048,483 3,048,483 Reserves from profit 1,710,785 1,660,893 Revaluation reserves 311,085 318,376 TOTAL LIABILITIES 7,291 49,892 86,919 0 4,990,725 5,077,644 TOTAL LIABILITIES 33,816,142 32,832,007 OFF-BALANCE SHEET ITEMS 12,971,534 12,756,783 Profit Losses up to the level of capital TOTAL CAPITAL 300,450 279,697 Contingent liabilities 5,026,063 5,956,110 Derivatives 1,384,923 1,646,400 Other off-balance sheet items 6,260,098 4,874,576 Operations performed for and on behalf of third parties 48 CASH FLOW STATEMENT IN THE PERIOD FROM 1 JANUARY – 31 DECEMBER 2013 in RSD 000 CASH FLOWS FROM OPERATING ACTIVITIES Cash inflows from operating activities Interest receipts Fee and commission receipts Receipts from other operating income Receipts from dividends and profit distribution Cash outflows from operating activities Interest payments Fee and commission payments Payments to, and on behalf of, employees Taxes, contributions and other duties paid Payments of other operating expenses Net cash inflows from operating activities prior to increases and decreases in placements and deposits Net cash outflows from operating activities prior to increases and decreases in placements and deposits Decrease of placements and increase in deposits Decrease in securities carried at fair value through profit and loss, trading placements and short-term securities held-to-maturity Increase in bank and customer deposits Increase in loans and decrease in deposits held Increase in loans and advances to banks and customers Net cash inflows from operating activities before income taxes Net cash outflows from operating activities before income taxes Income taxes paid Net cash inflows from operating activities Net cash outflows from operating activities CASH FLOWS FROM INVESTING ACTIVITIES Cash inflows from investing activities Proceeds from the sale of intangible and fixed assets Proceeds from the sale of investment property Other proceeds from investing activities Cash outflows from investing activities Outflows for purchase of intangible and fixed assets Other outflows from investing activities Net cash inflows from investing activities Net cash outflows from investing activities CASH FLOWS FROM FINANCING ACTIVITIES Cash inflows from financing activities Net cash inflows from borrowings Cash outflows from financing activities Net cash outflows under subordinated liabilities Net cash outflows under borrowings Net cash outflows under securities Net cash inflows from financing activities Net cash outflows from financing activities TOTAL NET CASH INFLOWS TOTAL NET CASH OUTFLOWS NET INCREASE IN CASH NET DECREASE IN CASH CASH, BEGINNING OF YEAR FOREIGN EXCHANGE GAINS FOREIGN EXCHANGE LOSSES CASH, END OF YEAR 2013 2012 2,498,413 1,786,058 706,722 5,099 534 (1,882,367) (817,642) (73,843) (492,684) (115,163) (383,035) 616,046 2,725,258 2,009,708 705,798 9,612 140 (2,048,899) (1,030,452) (56,436) (455,094) (106,415) (400,502) 676,359 0 0 2,074,055 960,410 1,407,456 149,699 1,113,645 (1,765,824) (1,765,824) 924,277 0 (11,443) 912,834 0 1,257,757 (20,324) (20,324) 2,063,491 0 (14,855) 2,048,636 0 52,330 14,901 9,618 27,811 (137,765) (82,331) (55,434) 0 (85,435) 10,193 1,697 8,496 0 (47,096) (47,096) 0 0 (36,903) 293,686 293,686 (987,623) (446,762) 0 (540,861) 0 (693,937) 4,918,484 (4,785,022) 133,462 0 3,005,508 68,094 (86,047) 3,121,017 0 0 (728,018) (346,110) (333,413) (48,495) 0 (728,018) 4,142,907 (2,859,192) 1,283,715 0 1,643,736 208,893 (130,836) 3,005,508 49 STATEMENT OF CHANGES IN EQUITY IN THE PERIOD FROM 1 JANUARY – 31 DECEMBER 2013 in RSD 000 2013 2012 1,821,160 1,821,160 1,821,160 1,821,160 1,227,323 1,227,323 1,227,323 1,227,323 Retained earnings 1,660,893 49,892 1,538,166 122,727 Balance, end of year 1,710,785 1,660,893 Effect of fixed assets assessment 318,376 (7,291) 314,963 3,413 Balance, end of year 311,085 318,376 49,892 (49,892) 7,291 122,728 (122,728) 49,892 7,291 49,892 SHARE CAPITAL Balance, beginning of year Balance, end of year SHARE PREMIUM Balance, beginning of year Balance, end of year BANK'S RESERVES RESERVES FROM PROFIT Balance, beginning of year REVALUATION RESERVES Balance, beginning of year RETAINED EARNINGS Balance, beginning of year Transfer to reserves Profit for the year Balance, end of year LOSS UP TO THE LEVEL OF CAPITAL Increase over the year TOTAL EQUITY (86,919) 4,990,725 5,077,644 32000 Čačak - Pivarska 1; Tel: +381 32 302 100, 302 200, 302 203; Fax: +381 32 225 048, 348 898 E-mail: office@cacanskabanka.co.rs www.cacanskabanka.co.rs