South Devon - Hazelwood Holiday Park
Transcription
South Devon - Hazelwood Holiday Park
DAWLISH WARREN South Devon Book Now: 01626 865005 2 Landscaped Surroundings Hazelwood Holiday Park offers holidays to suit every budget, from luxurious lodges to cheerful chalets. Set in 38 acres of landscaped parkland with woodland-fringed lakes our independent David Bellamy award-winning Park is a peaceful retreat in beautifully maintained surroundings. Hazelwood Holiday Park has been run by the same family for over 45 years. After a warm welcome from Hazelwood’s friendly staff, visitors head away from the Dawlish Road towards the gently rolling hills. The wide grass spaces lend a feeling of calm as they pass the fishermen quietly enjoying the natural lake and the ducks asleep on the grass. The well-spaced holiday accommodation has the safe, friendly atmosphere of a village and by the time our guests enter their holiday home they will already be starting to unwind. Everything you need • Outdoor heated swimming pool (open end of May - mid September) • On-site Londis shop open early ‘til late • Take-away • Clubhouse • Children’s playground • Launderette with washing machines & tumble dryers • Wi-Fi Seaside Fun Only 640metres away from a Blue Flag beach, we are just a short level walk away from all the activities at the Warren Beach Resort. With a fun-park and go-karts plus shops and food outlets you’ll have plenty to do when you’re not sunbathing, rock-pooling or building sandcastles. Walk a little further along the beach and enjoy the peace and seclusion of a national nature reserve. Fishing Lakes We have two on-site fishing lakes stocked with carp, roach and tench. During the season permits are only available to customers of Hazelwood Holiday Park. Everyone must have their own Environment Agency fishing licence and a daily fishing permit from our site shop. Dogs can stay too! Parts of the beach at Dawlish Warren allow access to dogs throughout the whole year so this is the ideal place to bring your dog on holiday with you. A limited number of units, including our luxurious lodges, have been set aside for families who would like to holiday with their pet dogs (maximum of two dogs). The rest of our accommodation is guaranteed dog free hazelwood.co.uk 3 Book Now: 01626 865005 4 Treat yourself to a really luxurious holiday! Every one of our beautiful lodges is uniquely and stylishly decorated – double glazed and centrally heated, they are cosy all year round. The built-in kitchens are fully equipped with everything you might need for a family feast and some even have dishwashers. There is plenty of storage – it will really feel like home. The open plan kitchen, dining and living areas are spacious, bright and airy with doors leading to the private balcony which bring the beauty of the outdoors inside. Enjoy watching the sunset whilst you eat your dinner – and why not add to your enjoyment by requesting a hot tub on your balcony? LUXURY LODGE - 3 Bedroom OPE N more information online • Sleeps 4 people • At least 48m2 in area • Fully equipped fitted kitchen • Flatscreen TVwith Freeview • Family bathroom or shower room • Some master en-suites available (please call) • Duvets and pillows • FREELinen (except towels & tea towels) • FREEelectricity all season • Non-smoking • Hot tub available on request • Dog friendly units available on request E Y • Sleeps 5-6people • At least 72m2 in area • Fully equipped fitted kitchen • Flatscreen TVwith Freeview • Master bedroom with en-suite shower room • Family bathroom with bath and shower • Duvets and pillows • FREELinen (except towels & tea towels) • FREEelectricity all season • Non-smoking • Hot tub available on request • Dog friendly units available on request LUXURY LODGE - 2 Bedroom hazelwood.co.uk AR 5 Book Now: 01626 865005 THE ASHWOOD With 3 bedrooms sleeping up to 6 people, this is our newest and largest chalet. • At least 45m2 in area • Well equipped kitchen • Shower room • Flat screen TVs with Freeview • Electric heaters throughout • Duvets and pillows • FREElinen (except towels & tea towels) • FREEelectricity all season • Non-smoking • Satellite connection for your Sky box (don’t forget your cables!) We may also be able to offer on request: • Adjacent parking • Dog friendly chalets • Mobility-aware chalet 6 THE HAZELWOOD The two bedrooms and sofa bed in the open plan living area can sleep up to 7 people. • Approximately 37m2 in area • Well equipped kitchen including freezer • Bath with overhead shower • Flatscreen TVwith Freeview • Electric heaters throughout • Duvets and pillows • FREELinen (except towels & tea towels) • FREEelectricity all season We may also be able to offer on request: • Adjacent parking • Dog friendly chalets • 5 Berth mobility-aware units with showers more information online hazelwood.co.uk 7 Book Now: 01626 865005 • Approx 23m2 in area • Kitchenette with microwave • Living room with 2padded chairs and a 4-seater dining table. • Electric heater in the living area • Shower room • Flatscreen TVwith Freeview • Duvets and pillows • FREELinen (except towels & tea towels) • FREEelectricity all season • Premium position We may also be able to offer on request: • Adjacent parking • Dog friendly chalets • 3berth chalets 8 W These two-bedroom properties sleep up to 4 people and are ideal for a family with one or two children. The Elmwood ON The Elmwood - Extra VIE • Approx 23m2 in area • Kitchenette with microwave • Living room with 2 padded chairs and a 4-seater dining table. • Electric heater in the living area • Flatscreen TV with Freeview • Shower room • Duvets and pillows • FREE electricity all season We may also be able to offer on request: • Adjacent parking • Dog friendly chalets • Linen hire • 3 berth chalets LI NE Entertainment Our entertainment team provide light evening entertainment all through the summer season at Hazelwood Holiday Park’s Clubhouse, with the acts building up to a full Cabaret during the peak summer weeks. As well as Cabaret you and your family may enjoy: Hazelwood Holiday Park also presents special themed weeks during the season including a week-long Festival of Country Music with guest acts from all over the country (there is an extra charge for this). For details and dates of all entertainment events please see www.hazelwood.co.uk or our price list. • Discos • Bingo • Quiz Nights • Darts and Pool competitions • Fancy dress • Talent Nights • Children’s entertainment more information online hazelwood.co.uk hazelwood.co.uk 9 Book Now: 01626 865005 10 Situated in the heart of South Devon, Hazelwood Holiday Park is just a twenty minute drive from the M5 and a ten minute walk from the sea front. The South Devon coast has miles of sandy beach interspersed with rock coves, rugged cliffs and coastal footpaths. Quaint villages, thatched cottages and old-world pubs rub shoulders with sophisticated resorts and holiday attractions. In Dawlish Warren you can enjoy: • 18hole links golf course • cycle paths • beautiful walks • seafront nature reserve • beach resort with funfair, pubs and shops • good transport links Nearby Attractions Hazelwood Holiday Park is a fabulous location, with lovely local beaches and a host of pretty towns and villages to discover. Have fun crossing the Estuary to Exmouth by passenger ferry, or visit Torquay, the pride of the English Riviera. For a change of pace, the beautiful cathedral city of Exeter offers shops, museum, cinemas, theatres and bars. Dartmoor National Park is close at hand for long walks. Covering an area of 368square miles it is the largest and wildest area of open country in Southern England. There are walking and cycle routes to suit all tastes and abilities and it has some of the best archaeological sites in Western Europe. Week long or short break Most of our holidays are one or two weeks long and run from 4pm Saturday to 10am the following Saturday. We also offer SHORT BREAKholidays – check the price list for details. We may occasionally be able to offer holidays from Monday to Monday or Friday to Friday. How to pay for your holiday We require a deposit of £50per week or short break to hold the booking. The balance of the holiday must then be paid at least 56days before you arrive. If you make a booking for a holiday which is less than 56days away we require the full payment. (Please write your telephone booking reference number on the back) Good Housekeeping Bond (Luxury Lodges) If you book one of our luxury lodges we require a refundable Good Housekeeping Bond. Because we act as an agent for these privately owned lodges they do not qualify for cancellation protection like our other accommodation. We recommend you take out your own travel insurance. How to book Check availability and book your chosen accommodation in the way which suits you phone us on 01626 865005 online at www.hazelwood.co.uk 016 26 Please see our terms and conditions overleaf. We reserve the right to refuse a booking. 865 We prefer payment by debit card, but will accept major credit cards and cheques (although we do not accept cheques for bookings made less than 2 weeks before the start of a holiday). If you would like to pay for your holiday by cheque make it payable to ‘Hazelwood Park’ and send it to Hazelwood Holiday Park, Dawlish Warren, Devon, EX7 0PF hazelwood.co.uk 005 11 Cancellation protection (optional) We strongly recommend you take this out, which will refund all monies paid without taking an administration fee. This must be paid for at the time of booking. For this premium, Hazelwood Holiday Park will refund all monies paid (excluding the cancellation Insurance fee) provided we receive written confirmation of cancellation of the entire party at least 56 before the commencement of your holiday. If you cancel your holiday between 56 days prior to arrival and your arrival date Hazelwood Holiday Park will refund if cancellation is due to any of the following: • Death to a named member of the booked party, • Serious illness to a named member of the booked party, or • Redundancy to a named member of the booked party. • Fire, flooding, subsidence or malicious damage rendering your home uninhabitable. Any claim must be in writing and supported by the relevant documents. Our acknowledgement is evidence of having received your notification. Please note Hazelwood Holiday Park’s cancellation scheme covers you until you arrive on site after which refunds cannot be given if for any reason you leave early. You may wish to take out your own holiday insurance to cover this. To Cancel: if you need to cancel you can let us know by telephone but we require notification in writing. The date that we receive your cancellation will be considered the cancellation date so we recommend you send it by recorded post to the address below This policy is for cancellation and is not equivalent to a travel insurance policy Terms & conditions We advise you to read our terms & conditions. You might want to know how you stand if you need to cancel due to illness. Your booking - When you make a booking a contract is formed between Hazelwood Holiday Park (us) and the customer (you) once we have accepted your initial payment whether it is a deposit or the full payment (if the booking is made less than 56days before the start of the holiday). Printed here are the terms and conditions of that contract. Alterations - Once you have confirmed your booking you cannot change any of the details without our agreement. In these circumstances we will do our best to help you make minor alterations in advance of your holiday Cancellations - If you cancel your holiday you will be responsible for the full cost of the holiday unless you have purchased any cancellation cover or holiday insurance (see below). If you wish to cancel you must telephone us on 01626 862955 and then confirm in writing either by post or email. Paying - When you make a booking we require an initial deposit in order to hold the booking. We then require the full payment no later than 56 days before the start of your holiday. If you make your booking within 56 days of the start date we will require full payment for your holiday. If the balance of your payment is not received 56 days prior to the start of your holiday we will assume that you no longer require the accommodation and we reserve the right to re-let it. Hire Service - Any linen or equipment hired as part of the booking must be reserved and paid for as part of the initial holiday payment. All free linen packages must also be reserved at this time. Prices - All prices stated in the brochure are inclusive of VAT (where applicable) at the rate that was current when the brochure went to print. If the rate has changed since this time we reserve the right to change our prices according to the new rate. Your Group - Primarily we run a family holiday park. Only those listed with the booking can occupy your holiday accommodation. We reserve the right to ask any person not listed to leave the park. Number of People - The number of people in your group (including children and babies) must not exceed the maximum capacity of the holiday accommodation. Single Sex and Non Family Groups - We do not normally accept single sex or non family groups. If you wish to make this type of booking you must let us know and we may ask questions that could mean your party will be accepted. We have the right to refuse your booking. Your Age - To make a booking you must be over 18. We do not normally accept bookings where more than half of the party are aged 17– 25. If this is the case you must let us know when you attempt to make the booking as we have the right to refuse it. Children - Children must be supervised whilst on the park and are the responsibility Customer Service Hazelwood Holiday Park, Dawlish Warren, Devon EX70PF Phone 01626 865005 www.hazelwood.co.uk of their parent or guardian during their stay. Children may only use the swimming pool if accompanied by an adult. Dogs - Some of our holiday accommodation is particularly set aside for dog owners with a maximum of 2dogs per accommodation. We reserve the right to decline certain breeds of dog so you must give us details.There is a charge to bring your dog(s) on holiday with you, for further details consult our price list. Any customer who has not revealed the fact that they have brought their pet on holiday and has not booked into a dog specific accommodation will be asked to move units or leave the park. Dog Rules - Dogs must be kept on a lead at all times and you must clean up after them. Dogs are not allowed in the play area and dogs must not be left unattended in the holiday unit or elsewhere on the Park. You must provide your dog with its own bedding and discourage it from sitting on the furnishings. If your pet causes a nuisance or any damage you will be asked to remove it from the Park. Driving - There is a speed limit on the Park of 5 miles an hour which you must adhere to. Everyone driving on the Park must be in possession of a driving licence. Arrival - Your accommodation will be available from 4.00pm on the day of arrival. If you think your arrival time will be later than 7.00pm we need to make arrangements for you to pick up your keys somewhere other than Reception. Please make us aware if this is the case. If you have not arrived by 10.00pm on the day of arrival we will consider the booking to be cancelled unless we have been notified. Departure - You must vacate your holiday accommodation by 10.00am on the day of your departure. Use of the Accommodation - At the end of your holiday you must leave everything in a clean, tidy and undamaged condition. You are responsible for any damage or loss that may occur during your stay. We reserve the right to enter your accommodation under special circumstances or emergencies. Your personal possessions - You are responsible for your own personal possessions on the Park or in your accommodation and we are not responsible for any loss or damage to these. Your Car - There are speed limits on the Park that you must comply with. Vehicles are driven into the Park at your own risk and we are not responsible for any loss or damage. Your Behaviour - We run a family holiday park and if the management considers your behaviour to be offensive, illegal, disruptive or inappropriate we will ask you to leave. No refund will be given in these circumstances. Brochure - We have taken care to make sure the details of our brochure are correct when going to print, however we shall not be held liable if any facilities become unavailable. Complaints Procedure - We will do our best to ensure that you enjoy your holiday, however sometimes problems do occur. If you have any concerns or problems during your stay please notify the Reception staff immediately and we will attempt to put things right as soon as possible. We will not be held responsible for any concern that you knew about during your stay but did not report whilst you were here. If we did not resolve any matter satisfactorily during your stay you must notify us in writing. Any complaint received more than 14 days after your departure will not be considered. Please write to the address below.