1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1-888-667-3690
Transcription
1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1-888-667-3690
EMPLOYEE ENROLLMENT FORM (Complete this page on a computer with Adobe Acrobat and all forms will be populated) Client __________________________________________________________ Employee Information Last Name ____________________________ First Name ________________________ MI ______ Maiden Name ________________________ Male Female Email Address ___________________ Address _______________________________ City ________________ State _______ Zip Code _________ SS # _______________ Driver’s License _______________ DOB _______________ Primary Phone # ______________ Alternate Phone # ______________ Cell Phone # ____________ Can you legally work in the United States? Yes No Emergency Notification: Name ____________________________________ Phone # _____________ Please list the last (3) employers: 1) Name of Company ____________________________ Start Date ___________ End Date ___________ Supervisor’s Name ___________________________ May we contact the supervisor? ________ 2) Name of Company ____________________________ Start Date ___________ End Date ___________ Supervisor’s Name ___________________________ May we contact the supervisor? ________ 3) Name of Company ____________________________ Start Date ___________ End Date ___________ Supervisor’s Name ___________________________ May we contact the supervisor? ________ I certify that the responses contained in this questionnaire are true and correct to the best of my knowledge and understand that false statements or responses shall be grounds for dismissal. I understand and agree that my employment is for no definite period and I may be terminated at any time without prior notice. I also understand that should the staff leasing agreement between ProSource Management Solutions and the Client/Employer be terminated, my employment with ProSource Management Solutions is terminated and my last payment will be by Check. I authorize Investigation of the statements contained in this application and authorize contacting the employers listed above regarding information concerning my previous employment and other pertinent information they may have, personal or otherwise. I understand and agree the company ( or affiliate) has an employment dispute resolution policy and procedure. The terms of this procedure are incorporated by reference in this application. A copy is contained in the packet. This procedure is the required and exclusive remedy for applicants, employees, and the company (and the on-site employer) to resolve disputes between all such parties. By completing and submitting this application, I agree to resolve any dispute between ProSource/and client and me arising out of or related to this application exclusively according to the terms of the employment dispute resolution procedure. Employee Signature __________________________________ Date _________________ Employee Information: (To be filled out by employer) HOURLY SALARY Job Title ______________________________________ New Hire Date ___________ Rate of Pay _______________________ Full-time OR Part-time Exempt OR Nonexempt When packet completed, please print the packet, fill in remaining necessary information, SIGN where necessary and give to your onsite payroll representative. 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 Disclosure Statement New Hire Packet ProSource Management Solutions (ProSource) is licensed as a staff leasing company by the State of Texas and is generally governed by Chapter 91 of the Texas Labor Code. When ProSource enters into a contractual agreement with a Client, an onsite employer, such as your employer, it is the intention of the Staff Leasing Company and the Client that Staff Leasing Company shall be the "Administrative Employer" only as to all Leased Employees of the Client company, and the Client retains total and complete operational control over the Employees of the Client company. You as the Employee understand that Staff Leasing Company is an “outsourcing vendor” and contracts with clients (worksite employers) merely to perform administrative functions, including payroll, providing benefits, regulatory paperwork, and other functions as requested, as may be agreed to by Staff Leasing Company and the Client. As such I understand my onsite or worksite employer is the qualifying employer for the purposes of the Family Medical Leave Act (FMLA) and as the onsite or worksite employer has the responsible for administration of The Americans with Disabilities Act (ADA). The undersigned confirms I understand the relationship and the information provided in the attached documents, herein referred to as the “New Hire Packet” and that the packet contains forms which make reference to “employee”, “employment” and “employer” and I understand these terms as used and as explained herein. I further state that I understand there is no contractual relationship between the undersigned and ProSource or the Client Company/onsite Employer. Employee’s Printed Name _____________________________________ Employee Signature _________________________________ Date ____________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 EMPLOYEE INFORMATION FORM EMPLOYEE NAME ___________________________________________ MALE FEMALE ADDRESS: (Number & Street) ___________________________________________________ (City, State & Zip) _____________________________________________________________ HOME PHONE: _________________ CELL PHONE: _________________ ADDITIONAL PHONE: _____________ SOCIAL SECURITY#: ____________________ DRIVER’S LICENSE #: ____________________ DATE OF BIRTH: ____________________ Can you legally work in the United States? _________ In case of emergency, notify: Name:______________________________ Phone:_______________ I certify that the responses contained in this questionnaire are true and correct to the best of my knowledge and understand that false statements or responses shall be grounds for dismissal. I understand and agree that my employment is for no definite period and I may, regardless of the date of payment of my wages and/or salary, be terminated at any time without prior notice. I also understand that should the staff leasing agreement between ProSource Management Solutions and the Client/Employer be terminated, my employment with ProSource Management Solutions is terminated. EMPLOYEE SIGNATURE__________________________ DATE________________ TO BE COMPLETED BY AUTHORIZED PERSONNEL AT CLIENT COMPANY POSITION TITLE of EMPLOYEE: _____________________________________________________ CLIENT COMPANY NAME: __________________________________________________________ SUMMARY OF DUTIES: _______________________________ DEPARTMENT________________________________________ HOURLY or SALARY EXEMPT or RATE OF PAY:______________ NONEXEMPT FULL TIME OR PART TIME PAY FREQ: _______________________ PEO HIRE DATE: ____________________ ORIGINAL CLIENT HIRE DATE: ____________________ If required: Printed name of person authorizing this data: ________________________________________________ Signature of person authorizing this data: ________________________________ Date:____________________ *Personnel Action Form to be initiated with this form. 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 APPLICATION FOR EMPLOYMENT SHORT FORM (To accompany Employee Information form) Name ______________________________ Address ________________________________________ City __________________ State _____ Zip Code __________ Phone _________ Cell Phone ________ Additional Phone _______________ Social Security # ________________ Date of Birth _____________ Can you legally work in the United States?__________ Licensures & Certifications ______________________________________________________________ Please list the last three employers: 1) Name of Company _____________________________ Start Date __________ End Date__________ Address _____________________________________________________________________________ Supervisors name _____________________________________ May we contact the supervisor? ______ 2) Name of Company _____________________________ Start Date __________ End Date__________ Address _____________________________________________________________________________ Supervisors name _____________________________________ May we contact the supervisor? ______ 3) Name of Company _____________________________ Start Date __________ End Date__________ Address _____________________________________________________________________________ Supervisors name _____________________________________ May we contact the supervisor? ______ Have you been convicted of a felony in the last five (5) years? ____________ If yes, please explain. Will not necessarily exclude you from employment) ___________________________________________ ____________________________________________________________________________________ I CERTIFY THE FACTS CONTAINED IN THIS APPLICATION ARE TRUE AND COMPLETE TO THE BEST OF MY KNOWLEDGE AND UNDERSTAND THAT, IF EMPLOYED, FALSE STATEMENTS ON THIS APPLICATION SHALL BE GROUNDS FOR TERMINATION. I AUTHORIZE INVESTIGATION OF THE STATEMENTS CONTAINED IN THIS APPLICATION AND I AUTHORIZE CONTACTING THE EMPLOYERS LISTED ABOVE REGARDING INFORMATION CONCERNING MY PREVIOUS EMPLOYMENT AND OTHER PERTINENT INFORMATION THEY MAY HAVE, PERSONAL OR OTHERWISE. I HEREBY RELEASE ALL CONTACTED FROM ALL LIABILITY FOR DAMAGE THAT MAY RESULT FROM THE UTILIZATION OF INFORMATION GIVEN AND RECEIVED.I UNDERSTAND AND AGREE NO REPRESENTATIVE OF THE COMPANY (PROSOURCE OR AFFILIATES OR THE ON-SITE EMPLOYER) RECEIVING THIS APPLICATION IS AUTHORIZED TO CONTRACT WITH ME FOR EMPLOYMENT EXCEPT THE COMPANY PRESIDENT AND/OR HIS OR HER DESIGNEE. BY COMPLETING AND SUBMITTING THIS APPLICATION FOR EMPLOYMENT TO PROSOURCE MANAGEMENT SOLUTIONS, A DBA OF ST DESIGN CORPORATION OR AFFILIATES (THE COMPANY), I UNDERSTAND AND AGREE THE COMPANY (OR AFFILIATE) HAS AN EMPLOYMENT DISPUTE RESOLUTION POLICY AND PROCEDURE. THE TERMS OF THIS PROCEDURE ARE INCORPORATED BY REFERENCE IN THIS APPLICATION. A COPY IS CONTAINED IN THIS PACKET. THIS PROCEDURE IS THE REQUIRED AND EXCLUSIVE REMEDY FOR APPLICANTS, EMPLOYEES, AND THE COMPANY (AND THE ON-SITE EMPLOYER) TO RESOLVE DISPUTES BETWEEN ALL SUCH PARTIES. BY COMPLETING AND SUBMITTING THIS APPLICATION I AGREE TO RESOLVE ANY DISPUTE BETWEEN PROSOURCE/AND CLIENT AND ME ARISING OUT OF OR RELATED TO THIS APPLICATION EXCLUSIVELY ACCORDING TO THE TERMS OF THE EMPLOYMENT DISPUTE RESOLUTION PROCEDURE. Employee Signature _____________________________________ Date ________________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 Form W-4 (2009) Purpose. Complete Form W-4 so that your employer can withhold the correct federal income tax from your pay. Consider completing a new Form W-4 each year and when your personal or financial situation changes. Exemption from withholding. If you are exempt, complete only lines 1, 2, 3, 4, and 7 and sign the form to validate it. Your exemption for 2009 expires February 16, 2010. See Pub. 505, Tax Withholding and Estimated Tax. Note. You cannot claim exemption from withholding if (a) your income exceeds $950 and includes more than $300 of unearned income (for example, interest and dividends) and (b) another person can claim you as a dependent on their tax return. Basic instructions. If you are not exempt, complete the Personal Allowances Worksheet below. The worksheets on page 2 further adjust your withholding allowances based on itemized deductions, certain credits, adjustments to income, or two-earner/multiple job situations. Complete all worksheets that apply. However, you may claim fewer (or zero) allowances. For regular wages, withholding must be based on allowances you claimed and may not be a flat amount or percentage of wages. Head of household. Generally, you may claim head of household filing status on your tax return only if you are unmarried and pay more than 50% of the costs of keeping up a home for yourself and your dependent(s) or other qualifying individuals. See Pub. 501, Exemptions, Standard Deduction, and Filing Information, for information. Tax credits. You can take projected tax credits into account in figuring your allowable number of withholding allowances. Credits for child or dependent care expenses and the child tax credit may be claimed using the Personal Allowances Worksheet below. See Pub. 919, How Do I Adjust My Tax Withholding, for information on converting your other credits into withholding allowances. Nonwage income. If you have a large amount of nonwage income, such as interest or dividends, consider making estimated tax payments using Form 1040-ES, Estimated Tax for Individuals. Otherwise, you may owe additional tax. If you have pension or annuity income, see Pub. 919 to find out if you should adjust your withholding on Form W-4 or W-4P. Two earners or multiple jobs. If you have a working spouse or more than one job, figure the total number of allowances you are entitled to claim on all jobs using worksheets from only one Form W-4. Your withholding usually will be most accurate when all allowances are claimed on the Form W-4 for the highest paying job and zero allowances are claimed on the others. See Pub. 919 for details. Nonresident alien. If you are a nonresident alien, see the Instructions for Form 8233 before completing this Form W-4. Check your withholding. After your Form W-4 takes effect, use Pub. 919 to see how the amount you are having withheld compares to your projected total tax for 2009. See Pub. 919, especially if your earnings exceed $130,000 (Single) or $180,000 (Married). Personal Allowances Worksheet (Keep for your records.) Enter “1” for yourself if no one else can claim you as a dependent ● You are single and have only one job; or B Enter “1” if: ● You are married, have only one job, and your spouse does not work; or ● Your wages from a second job or your spouse’s wages (or the total of both) are $1,500 or less. A $ A % B C Enter “1” for your spouse. But, you may choose to enter “-0-” if you are married and have either a working spouse or C more than one job. (Entering “-0-” may help you avoid having too little tax withheld.) D D Enter number of dependents (other than your spouse or yourself) you will claim on your tax return E E Enter “1” if you will file as head of household on your tax return (see conditions under Head of household above) F F Enter “1” if you have at least $1,800 of child or dependent care expenses for which you plan to claim a credit (Note. Do not include child support payments. See Pub. 503, Child and Dependent Care Expenses, for details.) G Child Tax Credit (including additional child tax credit). See Pub. 972, Child Tax Credit, for more information. ● If your total income will be less than $61,000 ($90,000 if married), enter “2” for each eligible child; then less “1” if you have three or more eligible children. ● If your total income will be between $61,000 and $84,000 ($90,000 and $119,000 if married), enter “1” for each eligible G child plus “1” additional if you have six or more eligible children. H Add lines A through G and enter total here. (Note. This may be different from the number of exemptions you claim on your tax return.) © H ● If you plan to itemize or claim adjustments to income and want to reduce your withholding, see the Deductions For accuracy, and Adjustments Worksheet on page 2. complete all worksheets ● If you have more than one job or are married and you and your spouse both work and the combined earnings from all jobs exceed $40,000 ($25,000 if married), see the Two-Earners/Multiple Jobs Worksheet on page 2 to avoid having too little tax withheld. that apply. ● If neither of the above situations applies, stop here and enter the number from line H on line 5 of Form W-4 below. $ Cut here and give Form W-4 to your employer. Keep the top part for your records. Form W-4 Department of the Treasury Internal Revenue Service 1 5 6 7 OMB No. 1545-0074 Employee’s Withholding Allowance Certificate © Whether you are entitled to claim a certain number of allowances or exemption from withholding is subject to review by the IRS. Your employer may be required to send a copy of this form to the IRS. Type or print your first name and middle initial. Last name 2 2009 Your social security number Home address (number and street or rural route) 3 City or town, state, and ZIP code 4 If your last name differs from that shown on your social security card, check here. You must call 1-800-772-1213 for a replacement card. © Single Married Married, but withhold at higher Single rate. Note. If married, but legally separated, or spouse is a nonresident alien, check the “Single” box. 5 Total number of allowances you are claiming (from line H above or from the applicable worksheet on page 2) 6 Additional amount, if any, you want withheld from each paycheck I claim exemption from withholding for 2009, and I certify that I meet both of the following conditions for exemption. ● Last year I had a right to a refund of all federal income tax withheld because I had no tax liability and ● This year I expect a refund of all federal income tax withheld because I expect to have no tax liability. © If you meet both conditions, write “Exempt” here 7 $ Under penalties of perjury, I declare that I have examined this certificate and to the best of my knowledge and belief, it is true, correct, and complete. Employee’s signature (Form is not valid unless you sign it.) 8 © Employer’s name and address (Employer: Complete lines 8 and 10 only if sending to the IRS.) For Privacy Act and Paperwork Reduction Act Notice, see page 2. Date 9 Office code (optional) 10 Cat. No. 10220Q © Employer identification number (EIN) Form W-4 (2009) Form W-4 (2009) Page 2 Deductions and Adjustments Worksheet Note. Use this worksheet only if you plan to itemize deductions, claim certain credits, adjustments to income, or an additional standard deduction. 1 Enter an estimate of your 2009 itemized deductions. These include qualifying home mortgage interest, charitable contributions, state and local taxes, medical expenses in excess of 7.5% of your income, and miscellaneous deductions. (For 2009, you may have to reduce your itemized deductions if your income 1 $ is over $166,800 ($83,400 if married filing separately). See Worksheet 2 in Pub. 919 for details.) $11,400 if married filing jointly or qualifying widow(er) 2 Enter: $ 8,350 if head of household 2 $ $ 5,700 if single or married filing separately 3 Subtract line 2 from line 1. If zero or less, enter “-0-” 3 $ 4 Enter an estimate of your 2009 adjustments to income and any additional standard deduction. (Pub. 919) 4 $ 5 $ 5 Add lines 3 and 4 and enter the total. (Include any amount for credits from Worksheet 8 in Pub. 919.) 6 $ 6 Enter an estimate of your 2009 nonwage income (such as dividends or interest) 7 $ 7 Subtract line 6 from line 5. If zero or less, enter “-0-” 8 Divide the amount on line 7 by $3,500 and enter the result here. Drop any fraction 8 9 Enter the number from the Personal Allowances Worksheet, line H, page 1 9 10 Add lines 8 and 9 and enter the total here. If you plan to use the Two-Earners/Multiple Jobs Worksheet, also enter this total on line 1 below. Otherwise, stop here and enter this total on Form W-4, line 5, page 1 10 $ % Two-Earners/Multiple Jobs Worksheet (See Two earners or multiple jobs on page 1.) Note. Use this worksheet only if the instructions under line H on page 1 direct you here. 1 Enter the number from line H, page 1 (or from line 10 above if you used the Deductions and Adjustments Worksheet) 2 Find the number in Table 1 below that applies to the LOWEST paying job and enter it here. However, if you are married filing jointly and wages from the highest paying job are $50,000 or less, do not enter more than “3.” 1 2 3 If line 1 is more than or equal to line 2, subtract line 2 from line 1. Enter the result here (if zero, enter “-0-”) and on Form W-4, line 5, page 1. Do not use the rest of this worksheet 3 Note. If line 1 is less than line 2, enter “-0-” on Form W-4, line 5, page 1. Complete lines 4–9 below to calculate the additional withholding amount necessary to avoid a year-end tax bill. 4 5 6 7 8 9 Enter the number from line 2 of this worksheet 4 5 Enter the number from line 1 of this worksheet Subtract line 5 from line 4 Find the amount in Table 2 below that applies to the HIGHEST paying job and enter it here Multiply line 7 by line 6 and enter the result here. This is the additional annual withholding needed Divide line 8 by the number of pay periods remaining in 2009. For example, divide by 26 if you are paid every two weeks and you complete this form in December 2008. Enter the result here and on Form W-4, line 6, page 1. This is the additional amount to be withheld from each paycheck Table 1 Married Filing Jointly If wages from LOWEST paying job are— $0 - $4,500 4,501 - 9,000 9,001 - 18,000 18,001 - 22,000 22,001 - 26,000 26,001 - 32,000 32,001 - 38,000 38,001 - 46,000 46,001 - 55,000 55,001 - 60,000 60,001 - 65,000 65,001 - 75,000 75,001 - 95,000 95,001 - 105,000 105,001 - 120,000 120,001 and over Enter on line 2 above 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 $ $ 9 $ Table 2 All Others If wages from LOWEST paying job are— $0 6,001 12,001 19,001 26,001 35,001 50,001 65,001 80,001 90,001 120,001 6 7 8 - $6,000 - 12,000 - 19,000 - 26,000 - 35,000 - 50,000 - 65,000 - 80,000 - 90,000 - 120,000 and over Married Filing Jointly Enter on line 2 above If wages from HIGHEST paying job are— 0 1 2 3 4 5 6 7 8 9 10 $0 - $65,000 65,001 - 120,000 120,001 - 185,000 185,001 - 330,000 330,001 and over Privacy Act and Paperwork Reduction Act Notice. We ask for the information on this form to carry out the Internal Revenue laws of the United States. The Internal Revenue Code requires this information under sections 3402(f)(2)(A) and 6109 and their regulations. Failure to provide a properly completed form will result in your being treated as a single person who claims no withholding allowances; providing fraudulent information may also subject you to penalties. Routine uses of this information include giving it to the Department of Justice for civil and criminal litigation, to cities, states, the District of Columbia, and U.S. commonwealths and possessions for use in administering their tax laws, and using it in the National Directory of New Hires. We may also disclose this information to other countries under a tax treaty, to federal and state agencies to enforce federal nontax criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism. All Others If wages from HIGHEST Enter on line 7 above paying job are— $550 910 1,020 1,200 1,280 $0 - $35,000 35,001 90,000 90,001 - 165,000 165,001 - 370,000 370,001 and over Enter on line 7 above $550 910 1,020 1,200 1,280 You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Books or records relating to a form or its instructions must be retained as long as their contents may become material in the administration of any Internal Revenue law. Generally, tax returns and return information are confidential, as required by Code section 6103. The average time and expenses required to complete and file this form will vary depending on individual circumstances. For estimated averages, see the instructions for your income tax return. If you have suggestions for making this form simpler, we would be happy to hear from you. See the instructions for your income tax return. OMB No. 1615-0047; Expires 06/30/09 Form I-9, Employment Eligibility Verification Department of Homeland Security U.S. Citizenship and Immigration Services Instructions Read all instructions carefully before completing this form. Anti-Discrimination Notice. It is illegal to discriminate against any individual (other than an alien not authorized to work in the United States) in hiring, discharging, or recruiting or referring for a fee because of that individual's national origin or citizenship status. It is illegal to discriminate against work-authorized individuals. Employers CANNOT specify which document(s) they will accept from an employee. The refusal to hire an individual because the documents presented have a future expiration date may also constitute illegal discrimination. For more information, call the Office of Special Counsel for Immigration Related Unfair Employment Practices at 1-800-255-8155. in Section 2 evidence of employment authorization that contains an expiration date (e.g., Employment Authorization Document (Form I-766)). Preparer/Translator Certification The Preparer/Translator Certification must be completed if Section 1 is prepared by a person other than the employee. A preparer/translator may be used only when the employee is unable to complete Section 1 on his or her own. However, the employee must still sign Section 1 personally. Section 2, Employer What Is the Purpose of This Form? The purpose of this form is to document that each new employee (both citizen and noncitizen) hired after November 6, 1986, is authorized to work in the United States. When Should Form I-9 Be Used? All employees, citizens, and noncitizens hired after November 6, 1986, and working in the United States must complete Form I-9. Filling Out Form I-9 For the purpose of completing this form, the term "employer" means all employers including those recruiters and referrers for a fee who are agricultural associations, agricultural employers, or farm labor contractors. Employers must complete Section 2 by examining evidence of identity and employment authorization within three business days of the date employment begins. However, if an employer hires an individual for less than three business days, Section 2 must be completed at the time employment begins. Employers cannot specify which document(s) listed on the last page of Form I-9 employees present to establish identity and employment authorization. Employees may present any List A document OR a combination of a List B and a List C document. This part of the form must be completed no later than the time of hire, which is the actual beginning of employment. Providing the Social Security Number is voluntary, except for employees hired by employers participating in the USCIS Electronic Employment Eligibility Verification Program (EVerify). The employer is responsible for ensuring that Section 1 is timely and properly completed. If an employee is unable to present a required document (or documents), the employee must present an acceptable receipt in lieu of a document listed on the last page of this form. Receipts showing that a person has applied for an initial grant of employment authorization, or for renewal of employment authorization, are not acceptable. Employees must present receipts within three business days of the date employment begins and must present valid replacement documents within 90 days or other specified time. Noncitizen Nationals of the United States Employers must record in Section 2: Section 1, Employee Noncitizen nationals of the United States are persons born in American Samoa, certain former citizens of the former Trust Territory of the Pacific Islands, and certain children of noncitizen nationals born abroad. Employers should note the work authorization expiration date (if any) shown in Section 1. For employees who indicate an employment authorization expiration date in Section 1, employers are required to reverify employment authorization for employment on or before the date shown. Note that some employees may leave the expiration date blank if they are aliens whose work authorization does not expire (e.g., asylees, refugees, certain citizens of the Federated States of Micronesia or the Republic of the Marshall Islands). For such employees, reverification does not apply unless they choose to present 1. 2. 3. 4. 5. Document title; Issuing authority; Document number; Expiration date, if any; and The date employment begins. Employers must sign and date the certification in Section 2. Employees must present original documents. Employers may, but are not required to, photocopy the document(s) presented. If photocopies are made, they must be made for all new hires. Photocopies may only be used for the verification process and must be retained with Form I-9. Employers are still responsible for completing and retaining Form I-9. Form I-9 (Rev. 02/02/09) N For more detailed information, you may refer to the USCIS Handbook for Employers (Form M-274). You may obtain the handbook using the contact information found under the header "USCIS Forms and Information." Information about E-Verify, a free and voluntary program that allows participating employers to electronically verify the employment eligibility of their newly hired employees, can be obtained from our website at www.uscis.gov/e-verify or by calling 1-888-464-4218. Section 3, Updating and Reverification Employers must complete Section 3 when updating and/or reverifying Form I-9. Employers must reverify employment authorization of their employees on or before the work authorization expiration date recorded in Section 1 (if any). Employers CANNOT specify which document(s) they will accept from an employee. A. If an employee's name has changed at the time this form is being updated/reverified, complete Block A. B. If an employee is rehired within three years of the date this form was originally completed and the employee is still authorized to be employed on the same basis as previously indicated on this form (updating), complete Block B and the signature block. C. If an employee is rehired within three years of the date this form was originally completed and the employee's work authorization has expired or if a current employee's work authorization is about to expire (reverification), complete Block B; and: 1. Examine any document that reflects the employee is authorized to work in the United States (see List A or C); 2. Record the document title, document number, and expiration date (if any) in Block C; and 3. Complete the signature block. Note that for reverification purposes, employers have the option of completing a new Form I-9 instead of completing Section 3. What Is the Filing Fee? There is no associated filing fee for completing Form I-9. This form is not filed with USCIS or any government agency. Form I-9 must be retained by the employer and made available for inspection by U.S. Government officials as specified in the Privacy Act Notice below. USCIS Forms and Information General information on immigration laws, regulations, and procedures can be obtained by telephoning our National Customer Service Center at 1-800-375-5283 or visiting our Internet website at www.uscis.gov. Photocopying and Retaining Form I-9 A blank Form I-9 may be reproduced, provided both sides are copied. The Instructions must be available to all employees completing this form. Employers must retain completed Form I-9s for three years after the date of hire or one year after the date employment ends, whichever is later. Form I-9 may be signed and retained electronically, as authorized in Department of Homeland Security regulations at 8 CFR 274a.2. Privacy Act Notice The authority for collecting this information is the Immigration Reform and Control Act of 1986, Pub. L. 99-603 (8 USC 1324a). This information is for employers to verify the eligibility of individuals for employment to preclude the unlawful hiring, or recruiting or referring for a fee, of aliens who are not authorized to work in the United States. This information will be used by employers as a record of their basis for determining eligibility of an employee to work in the United States. The form will be kept by the employer and made available for inspection by authorized officials of the Department of Homeland Security, Department of Labor, and Office of Special Counsel for Immigration-Related Unfair Employment Practices. Submission of the information required in this form is voluntary. However, an individual may not begin employment unless this form is completed, since employers are subject to civil or criminal penalties if they do not comply with the Immigration Reform and Control Act of 1986. To order USCIS forms, you can download them from our website at www.uscis.gov/forms or call our toll-free number at 1-800-870-3676. You can obtain information about Form I-9 from our website at www.uscis.gov or by calling 1-888-464-4218. EMPLOYERS MUST RETAIN COMPLETED FORM I-9 DO NOT MAIL COMPLETED FORM I-9 TO ICE OR USCIS Form I-9 (Rev. 02/02/09) N Page 2 Paperwork Reduction Act An agency may not conduct or sponsor an information collection and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The public reporting burden for this collection of information is estimated at 12 minutes per response, including the time for reviewing instructions and completing and submitting the form. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: U.S. Citizenship and Immigration Services, Regulatory Management Division, 111 Massachusetts Avenue, N.W., 3rd Floor, Suite 3008, Washington, DC 20529-2210. OMB No. 1615-0047. Do not mail your completed Form I-9 to this address. Form I-9 (Rev. 02/02/09) N Page 3 OMB No. 1615-0047; Expires 06/30/09 Form I-9, Employment Eligibility Verification Department of Homeland Security U.S. Citizenship and Immigration Services Read instructions carefully before completing this form. The instructions must be available during completion of this form. ANTI-DISCRIMINATION NOTICE: It is illegal to discriminate against work-authorized individuals. Employers CANNOT specify which document(s) they will accept from an employee. The refusal to hire an individual because the documents have a future expiration date may also constitute illegal discrimination. Section 1. Employee Information and Verification (To be completed and signed by employee at the time employment begins.) Print Name: Last First Pflugenhaven Middle Initial Maiden Name W Otto Address (Street Name and Number) Apt. # Date of Birth (month/day/year) Zip Code Social Security # 765 Cornerlot Lane City 08/09/1989 State TX Circle City 78787 123-45-6789 I attest, under penalty of perjury, that I am (check one of the following): I am aware that federal law provides for imprisonment and/or fines for false statements or use of false documents in connection with the completion of this form. A citizen of the United States A noncitizen national of the United States (see instructions) A lawful permanent resident (Alien #) E An alien authorized to work (Alien # or Admission #) until (expiration date, if applicable - month/day/year) Employee's Signature Date (month/day/year) L Preparer and/or Translator Certification (To be completed and signed if Section 1 is prepared by a person other than the employee.) I attest, under penalty of perjury, that I have assisted in the completion of this form and that to the best of my knowledge the information is true and correct. Print Name Address (Street Name and Number, City, State, Zip Code) P Preparer's/Translator's Signature Date (month/day/year) M Section 2. Employer Review and Verification (To be completed and signed by employer. Examine one document from List A OR examine one document from List B and one from List C, as listed on the reverse of this form, and record the title, number, and expiration date, if any, of the document(s).) List A OR List B AND List C Social Security Card Social Security Admin 123-45-6789 Driver's License State of Texas 01/01/10 A Document title: Issuing authority: Document #: S Expiration Date (if any): Document #: Expiration Date (if any): CERTIFICATION: I attest, under penalty of perjury, that I have examined the document(s) presented by the above-named employee, that the above-listed document(s) appear to be genuine and to relate to the employee named, that the employee began employment on and that to the best of my knowledge the employee is authorized to work in the United States. (State (month/day/year) employment agencies may omit the date the employee began employment.) Signature of Employer or Authorized Representative Print Name Title D. Lion Administrator Business or Organization Name and Address (Street Name and Number, City, State, Zip Code) Date (month/day/year) City Zoo, 949 Ninety Four Dr., Circle City, TX 78787 08/08/2008 Section 3. Updating and Reverification (To be completed and signed by employer.) A. New Name (if applicable) B. Date of Rehire (month/day/year) (if applicable) C. If employee's previous grant of work authorization has expired, provide the information below for the document that establishes current employment authorization. Document Title: Document #: Expiration Date (if any): l attest, under penalty of perjury, that to the best of my knowledge, this employee is authorized to work in the United States, and if the employee presented document(s), the document(s) l have examined appear to be genuine and to relate to the individual. Signature of Employer or Authorized Representative Date (month/day/year) Form I-9 (Rev. 02/02/09) N Page 4 OMB No. 1615-0047; Expires 06/30/09 Form I-9, Employment Eligibility Verification Department of Homeland Security U.S. Citizenship and Immigration Services Read instructions carefully before completing this form. The instructions must be available during completion of this form. ANTI-DISCRIMINATION NOTICE: It is illegal to discriminate against work-authorized individuals. Employers CANNOT specify which document(s) they will accept from an employee. The refusal to hire an individual because the documents have a future expiration date may also constitute illegal discrimination. Section 1. Employee Information and Verification (To be completed and signed by employee at the time employment begins.) Print Name: Last First Middle Initial Maiden Name Address (Street Name and Number) City State Apt. # Date of Birth (month/day/year) Zip Code Social Security # I attest, under penalty of perjury, that I am (check one of the following): I am aware that federal law provides for imprisonment and/or fines for false statements or use of false documents in connection with the completion of this form. A citizen of the United States A noncitizen national of the United States (see instructions) A lawful permanent resident (Alien #) An alien authorized to work (Alien # or Admission #) until (expiration date, if applicable - month/day/year) Employee's Signature Date (month/day/year) Preparer and/or Translator Certification (To be completed and signed if Section 1 is prepared by a person other than the employee.) I attest, under penalty of perjury, that I have assisted in the completion of this form and that to the best of my knowledge the information is true and correct. Preparer's/Translator's Signature Print Name Date (month/day/year) Address (Street Name and Number, City, State, Zip Code) Section 2. Employer Review and Verification (To be completed and signed by employer. Examine one document from List A OR examine one document from List B and one from List C, as listed on the reverse of this form, and record the title, number, and expiration date, if any, of the document(s).) List A OR List B AND List C Document title: Issuing authority: Document #: Expiration Date (if any): Document #: Expiration Date (if any): CERTIFICATION: I attest, under penalty of perjury, that I have examined the document(s) presented by the above-named employee, that the above-listed document(s) appear to be genuine and to relate to the employee named, that the employee began employment on and that to the best of my knowledge the employee is authorized to work in the United States. (State (month/day/year) employment agencies may omit the date the employee began employment.) Signature of Employer or Authorized Representative Print Name Business or Organization Name and Address (Street Name and Number, City, State, Zip Code) Title Date (month/day/year) Section 3. Updating and Reverification (To be completed and signed by employer.) A. New Name (if applicable) B. Date of Rehire (month/day/year) (if applicable) C. If employee's previous grant of work authorization has expired, provide the information below for the document that establishes current employment authorization. Document Title: Document #: Expiration Date (if any): l attest, under penalty of perjury, that to the best of my knowledge, this employee is authorized to work in the United States, and if the employee presented document(s), the document(s) l have examined appear to be genuine and to relate to the individual. Signature of Employer or Authorized Representative Date (month/day/year) Form I-9 (Rev. 02/02/09) N Page 4 LISTS OF ACCEPTABLE DOCUMENTS All documents must be unexpired LIST A LIST B Documents that Establish Both Identity and Employment Authorization OR 1. U.S. Passport or U.S. Passport Card 2. Permanent Resident Card or Alien Registration Receipt Card (Form I-551) 3. Foreign passport that contains a temporary I-551 stamp or temporary I-551 printed notation on a machinereadable immigrant visa 4. Employment Authorization Document that contains a photograph (Form I-766) 5. In the case of a nonimmigrant alien authorized to work for a specific employer incident to status, a foreign passport with Form I-94 or Form I-94A bearing the same name as the passport and containing an endorsement of the alien's nonimmigrant status, as long as the period of endorsement has not yet expired and the proposed employment is not in conflict with any restrictions or limitations identified on the form 6. Passport from the Federated States of Micronesia (FSM) or the Republic of the Marshall Islands (RMI) with Form I-94 or Form I-94A indicating nonimmigrant admission under the Compact of Free Association Between the United States and the FSM or RMI LIST C Documents that Establish Employment Authorization Documents that Establish Identity AND 1. Driver's license or ID card issued by a State or outlying possession of the United States provided it contains a photograph or information such as name, date of birth, gender, height, eye color, and address 2. ID card issued by federal, state or local government agencies or entities, provided it contains a photograph or information such as name, date of birth, gender, height, eye color, and address 3. School ID card with a photograph 4. Voter's registration card 5. U.S. Military card or draft record 6. Military dependent's ID card 7. U.S. Coast Guard Merchant Mariner Card 1. Social Security Account Number card other than one that specifies on the face that the issuance of the card does not authorize employment in the United States 2. Certification of Birth Abroad issued by the Department of State (Form FS-545) 3. Certification of Report of Birth issued by the Department of State (Form DS-1350) 4. Original or certified copy of birth certificate issued by a State, county, municipal authority, or territory of the United States bearing an official seal 5. Native American tribal document 8. Native American tribal document 9. Driver's license issued by a Canadian government authority For persons under age 18 who are unable to present a document listed above: 10. School record or report card 11. Clinic, doctor, or hospital record 6. U.S. Citizen ID Card (Form I-197) 7. Identification Card for Use of Resident Citizen in the United States (Form I-179) 8. Employment authorization document issued by the Department of Homeland Security 12. Day-care or nursery school record Illustrations of many of these documents appear in Part 8 of the Handbook for Employers (M-274) Form I-9 (Rev. 02/02/09) N Page 5 NOTICE TO EMPLOYEES CONCERNING WORKERS’ COMPENSATION IN TEXAS COVERAGE: ProSource Management Solutions (and all staff leasing affiliates) has workers’ compensation insurance coverage to protect you in the event of a work-related injury or covered illness. An employee or a person acting on the employee’s behalf must notify the on-site employer of an injury or illness no later than the 30th day (i) after the date on which the injury occurs or (ii) the date the employee knew or should have known of an illness, unless the Division of Workers’ Compensation of the Texas Department of Insurance determines that good cause existed for failure to provide timely notice. Your onsite employer is required to provide you with coverage information when you are hired or whenever the onsite employer becomes, or ceases to be, covered by workers’ compensation insurance. EMPLOYEE ASSISTANCE: The Division of Workers’ Compensation of the Texas Department of Insurance provides free information about how to file a workers’ compensation claim. Information regarding your rights and responsibilities under the Workers’ Compensation Act and assistance in resolving disputes about a claim can be found at the Division of Workers’ Compensation of the Texas Department of Insurance website: www.tdi.state.tx.us/wc/indexwc.html or you may contact their Customer Service Department at 1800-252-7031. SAFETY HOTLINE: The Division of Workers’ Compensation of the Texas Department of Insurance has established a 24 hour toll-free telephone number for reporting unsafe conditions in the workplace that may violate health and safety laws. Employers are prohibited by law from suspending, terminating, or discriminating against any employee because he or she in good faith reports an alleged occupational health or safety violation. Contact the Division of Workers’ Compensation of the Texas Department of Insurance hot line at 1-800-452-9595. Employee Acknowledgment of Workers’ Compensation Network I have received information that tells me how to get health care under my employer’s workers’ compensation insurance if I believe I have been injured or hurt while performing my job. If I am hurt on the job and live in a service area described in this information, I understand that: 1. I must choose a treating doctor from the list of doctors in the network. Or, I may ask my HMO primary care physician to agree to serve as my treating doctor. If I select my HMO primary care physician as my treating doctor, I will call Texas Mutual at (800) 859-5995 extension 2880 to notify them of my choice. 2. I must go to my treating doctor for all health care for my injury. If I need a specialist, my treating doctor will refer me. If I need emergency care, I may go anywhere. 3. The insurance carrier will pay the treating doctor and other network providers. 4. I might have to pay the bill if I get health care from someone other than a network doctor without network approval. 5. Making a false or fraudulent workers’ compensation claim is a crime that may result in fines and or imprisonment. Employee’s Signature __________________________________________Date ______________________ Printed Employee’s Name _______________________________________________ I live at Address (Number & Street) ______________________________________________________________ City, State & Zip _______________________________________________________ Name of Employer _____________________________________________________ Name of Network: Texas Star Network Network service areas are subject to change. Call (800) 381-8067 if you need a network treating provider. 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 Employment Dispute Resolution Statement By completing and submitting this Resolution, I understand and agree: To comply with the ProSource Management Solutions’ Employment Dispute Resolution Policy and Procedure, including resolving any, very, each and all employment claims, disputes, and/or controversies now existing or hereafter arising, through exclusive use of final and binding arbitration conducted solely by the American Arbitration Association. This agreement regarding dispute resolution is the only required and exclusive way for all applicants, employees, former employees, employers and ProSource Management Solutions (and affiliates) to resolve any, every, each and all employment claims, disputes, and/or controversies whether known or unknown. All arbitrations shall be exclusively pursuant to the provisions and jurisprudence interpreting, of the Federal Arbitration Act. ACCEPTED AND AGREED TO: Employee’s Signature _________________________________ Date ________________ Printed Employee’s Name __________________________________ Social Security Number ____________________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 EMPLOYMENT AGREEMENT EXHIBIT “C” This agreement is made between ProSource Management Solutions (“ProSource”) in conjunction with _________________ “the Client Company”, (“Employer”) and ____________________________________(“Employee”). I. DUTIES OF EMPLOYMENT 1.1 Employee is hereby employed as a ______________________________________________ and is to be supervised during his term of employment by ________________________________________ (the “Client Company”). Employee agrees to perform such duties as shall be determined from time to time by the Client Company, the Employer. Employee understands that additional duties may be assigned from time to time by the Employer. All duties will be promptly communicated to the Employee by an on-site supervisor employed by the Client Company, the employer. 1.2 The duties of Employee may be changed from time to time by the Employer. Notwithstanding any such changes, the employment of Employee shall be construed as continuing under this Agreement, as modified. II. GENERAL PROVISIONS 2.1. At Will Employment. In consideration of employment, Employee agrees to conform to the policies and rules of ProSource and Client Company. Employee further agrees that his/her employment and compensation can be terminated, with or without cause and without notice, at any time, at the option of either the Employer or Employee. Employee understands no onsite supervisor or representative of Employer, other than the CEO of Client Company and/or his/her designee, (and then provided in writing to ProSource), has authority to enter into an agreement for employment for any specific period of time, or to make any agreement contrary to the foregoing and as stipulated by policies and rules established by ProSource and the Client Company. 2.2 Current Agreement. This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the Employees employment by ProSource and the client Company and contains the basic covenants and agreements between the parties with respect to such employment. Employee understands this agreement does not contain all rules, regulations or policies of ProSource and the Client Company and Employee agrees to read and understand all such rules, regulations and/or policies. 2.3 Governing Law. This Agreement shall be governed by and construed in accordance with the law of the State of Texas. NOTICE: Questions and unresolved complaints concerning staff leasing services should be directed to the Department of Licensing and Regulation, P. O. Box 12157, Austin, TX 78711, (800) 803-9202. 2.4 Notices. All notices, requests and communications with regard to employment shall be in writing, mailed by United States First Class Mail. Notices to the Employer must be sent to the address given below. Notices to the Employee must be sent to the most recent address on record with the Employer. 2.5 Waiver. The waiver by either party hereto of a breach of any term or provision of this Agreement shall not operate or be construed as a waiver of a subsequent breach of the same provision or of a breach of any other term or provision of this Agreement. 2.6 Claim/Lawsuit Waiver. I agree that any claim or lawsuit relating to my term of service with ProSource/ ___________________________________ (Client Company) or any of its affiliates or subsidiaries must be filed no more than six (6) months after the date of employment action that is the subject of the claim or lawsuit. I waive any statute of limitations to the contrary. Employee’s Signature ____________________________________________ Printed Employee’s Name _________________________________________ Social Security Number _______________________ Signed on This Date______________ PROSOURCE MANAGEMENT SOLUTIONS BY: ____________________________________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 BENEFIT ELECTION FORM Print Employee Name _________________________________Social Security # _________________ Section 1) BENEFIT ELECTION PROCEDURE FOR PAYMENT OF INSURANCE PREMIUMS(S) UPON TERMINATION OF EMPLOYMENT: If your employment is voluntarily or involuntarily terminated and the monthly insurance premium(s) or any portion of the monthly insurance premium(s) is paid by the employee through regular payroll deductions, the total outstanding premium amount(s) due for the month in which your employment was terminated will be deducted from your final paycheck. I HAVE REQUESTED MEDICAL COVERAGE AND AGREE TO PAY MY PORTION OF THE MEDICAL PREMIUM IF APPLICABLE. I understand and agree to the aforementioned procedure regarding payment of insurance premium(s) due upon termination of employment with ProSource Management Solutions. Employee Signature _______________________________________ Date______________________ Section 2) Waiver (as applicable, if applicable) I waive medical coverage for: _________ Myself & dependents _________ Spouse _________ Children Please state reason for waiving coverage: __________________________________________________ ____________________________________________________________________________________ If covered by another plan, name of the plan: ________________________________________________ ____________________________________________________________________________________ Employee Signature ________________________________________ Date ____________________ Section 3) PAYROLL DEDUCTIONS I UNDERSTAND THAT ANY ADDITIONAL PAYROLL DEDUCTIONS SUCH AS PAYMENT FOR UNIFORMS, PAGERS, OR THE REPAYMENT OF PAYROLL ADVANCES (IF APPLICABLE), MISCELLANEOUS ITEMS, ETC., WILL REQUIRE ME TO SIGN A SPECIFIC PAYROLL DEDUCTION FORM. BY SIGNING THE REFERENCED DEDUCTION FORM I AUTHORIZE THE DEDUCTION AND AGREE TO THE TERMS AS STATED IN THE SPECIFIC DEDUCTION FORM. Employee Signature__________________________________________ Date____________________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 PAYROLL DEDUCTION FORM NOTICE TO EMPLOYER: A “PAYROLL DEDUCTION FORM” is required to allow the Employer/ProSource to deduct funds from the pay of an Employee. A deduction form is required to be signed by all Employees purchasing or assigned uniforms, Employees provided a pager or cell phone, and those that must place a deposit for the use of the Employer’s uniform or property. Additionally, all employees should sign a Deduction Form to allow the Employer/ProSource to deduct funds owed the Client Employer due to an advance or otherwise, upon the Employee’s conclusion of the work assignment. PAYROLL DEDUCTIONS: I ______________________________________________ (Employee Name) authorize ProSource Management Solutions to deduct funds as calculated below for the purpose specified: DEDUCTION APPLICATION: (Please check and place amount in the blank next to deposit/purchase where and when applicable) # ITEM AMOUNT TYPE OF DEDUCTION ______ Pager ________ Deposit (refundable upon return of Pager) ______ Cell Phone ________ Deposit (refundable upon return of Cell Phone) ______ Uniform(s) ________ Set-up Fee (non-refundable) ______ Uniform(s) ________ Deposit (refundable upon return of Uniform) ______ Uniform(s) ________ Purchase (non-refundable) ______ Uniform Expense ________ CLEANING (non-refundable) ______ *Other ________ Employee Advance/Loan or other funds due. *List “Other” Item(s) below (be specific and descriptive): ____________________________ Refundable ____________________________Non-Refundable ____________________________ Refundable ____________________________Non-Refundable ____________________________ Refundable ____________________________Non-Refundable WHEN APPLICABLE DEDUCTION CALCULATION: $ _____________per paycheck x ________ number of paychecks = __________total deduction amount I, ____________________________________ understand upon the conclusion of my work assignment, it is my responsibility to return all property as listed above or otherwise, to __________________________________the Client/Employer. Failure to return any item listed or unlisted that is the property of the Company, or failure to pay an advance or loan, or other funds due the Employer, will result in a forfeiture of funds equal to the value of the item(s) not returned or the balance of funds owed. Upon receipt of verification that all items have been returned or that all advances or loans of funds due have been repaid, ProSource Management Solutions will issue a check for any amount due the Employee. When possible, any applicable reimbursement will be reflected on the final check. If the funds are not paid or reimbursed with the final check, any funds due an Employee because of the above stated process will be paid to the Employee within two weeks of conclusion of the work assignment. Employee Signature _________________________________ Date ___________________ Employer Signature _________________________________ Date ___________________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 Please attach check or checks here. AGREEMENT FOR PRE-AUTHORIZED PAYMENTS DEBIT/CREDIT PROSOURCE MANAGEMENT SOLUTIONS (ProSource) is a Professional Employer Organization, also known as a Staff Leasing Company. The Customer (or Client) or Employee of ProSource hereby authorizes and allows ProSource to initiate debit/credit entries, directed to a Receiving Financial Institution, authorizing the receiving financial institution to accept the debit/credit and to post the entries to a specified account for the benefit of ProSource. This agreement contains and authorizes the following: 1) 2) 3) 4) 5) 6) 7) Authorization for PROSOURCE to initiate debit/credit entries and for the Receiving Financial Institution to accept the debit/credit entries. Authorization for the customer/client/employee to terminate the agreement in writing. Customer/Client/Employee Name. Receiving Financial Institutions transit/routing number Customer/Client/Employee account number at Receiving Financial Institution. Customer/Client/Employee signature and date signed. Customer/Client/Employee authorizes ProSource to initiate the referenced debit/credit transaction and to direct that the funds be forwarded to a Financial Institution as designated by ProSource. AUTHORIZATION AGREEMENT FOR AUTOMATIC DEPOSIT/DEBIT PROSOURCE MANAGEMENT SOLUTIONS is authorized to initiate credit/debit entries and to initiate, as and when necessary, debit entries and adjustments of credit entries, to the following account(s): nd ________ Checking Account ________ 2 Account (if applicable) - at the financial institution hereinafter indicated (the “Receiving Financial Institution” of Customer/Client/Employee), to credit and/or debit the entry to such account. Customer/Client/Employee’s BANK’S NAME ____________________________________ CITY, STATE, ZIP ___________________________________ TRANSIT/ABA# ___________________________________ ACCOUNT # ______________________________________ This authority remains in effect until PROSOURCE has received ten (10) day advanced written notification from the undersigned terminating this Debit/Credit Agreement. Once the employment relationship is terminated by any party, the last and final payment will be by paper check. Signature _____________________________________ Signed on This Date ____________ Printed Employee’s Name _________________________ Social Security # _______________ BANK’S NAME ____________________________________ CITY, STATE, ZIP ___________________________________ TRANSIT/ABA# ___________________________________ ACCOUNT # ______________________________________ This authority remains in effect until PROSOURCE has received ten (10) day advanced written notification from the undersigned terminating this Debit/Credit Agreement. Once the employment relationship is terminated by any party, the last and final payment will be by paper check. Signature _____________________________________ Signed on This Date ____________ Printed Employee’s Name _________________________ Social Security # _______________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 Employee Acknowledgment Form I have received THE “PLAIN LANGUAGE” HANDBOOK and understand and acknowledge this employee handbook describes important information about ProSource Management Solutions and the Client company and the relationship between ProSource and the Client company. I understand that I should consult the on site Manager or a ProSource representative regarding any question raised or not answered in the handbook. Since the information, policies, and benefits described therein are necessarily subject to change, I acknowledge that revisions to the handbook may occur. All such changes will be communicated through official notices, and I understand that revised information may supersede, modify, or eliminate existing policies. Only the Directors of ProSource Management Solutions have the ability to adopt any revisions to the policies in this handbook. Furthermore, I acknowledge that this handbook is neither a contract of employment nor a legal document, and that my employment is an at will relationship and not contractual. I have received the handbook, and I understand that it is my responsibility to read and comply with the policies contained in this handbook as well as any and all documents provided by ProSource and those of the Client company, and any revisions made to them. As an employee of the Client Company/ProSource Management Solutions, I have read the RULES OF CONDUCT, and understand the handbook and each of the above items of unacceptable conduct. I also understand that violation of any of the above items may be considered grounds for disciplinary action up to and including termination of my employment. I understand that by signing below I acknowledge that I am in receipt of the combined ProSource Management Solutions Employee “Plain” Language Handbook and RULES OF CONDUCT, and that I agree to comply with the policies and procedures as stated in the Employee “Plain” Language Handbook and will comply with the RULES OF CONDUCT. Employee Signature ___________________________________ Date ___________________ 1502 Augusta Drive • Suite 100 •Houston, TX 77057 • 1‐888‐667‐3690 Investigation Consent Form and Receipt of Summary of FCRA Rights I understand and acknowledge that an investigative consumer report may be obtained for employment purposes. I authorize the company I have made application with, or its designated agent, to conduct pre-employment or other employment related inquiries after I am hired (to the extent allowed by law) and authorize any past or present employer, or other business, governmental agency or individual contacted to supply the requested information and documents concerning me and to provide full and complete disclosure. I understand that all pre-employment screening activities are conducted in compliance with ADA, EEOC and the Fair Credit Reporting Act (FCRA) requirements. I release from liability the company I have made application with, and its representatives for gathering and using such information. I fully release the person or entity providing the information of any right or claim of confidentiality concerning disclosure of the information requested below or any and all claims, actions, or causes of action which may arise as a consequence of the release of such information as may be requested concerning: (1) Complete background reference and work history checks; (2) Criminal and civil litigation history information or any other public records (such as driving records, liens, judgments, and sex offender status); (3) Credit reports, academic achievement, professional licensure, bankruptcy filings; (4) Previous incidents of alleged sexual or racial harassment; (5) Previous incidents of violent behavior and/or suspected dishonest acts; (6) Results of previous drug testing within the past two years if positive for illegal substances; (7) Eligibility for rehire and circumstances of previous separations from employment; (8) Social Security Number verification; and (9) information concerning any or all worker’s compensation claims if a conditional offer of employment has been made. I request that any law enforcement agency, institution, information service bureau, school, employer, reference, or insurance company contacted pursuant to this investigation consent form cooperate fully and completely in responding to the inquiries. By my signature below, I acknowledge that I have received a Summary of my Rights under the Fair Credit Reporting Act (FCRA). ________________________________________________ Signature ______________________ Date APPLICANT INFORMATION: ________________________________________ Last Name ________________________________ First Name __________ __________ Middle Initial Maiden Name ________________________________________ Home Address ________________________________ City _______________________ State Zip Code ________________________________________ Former Address ________________________________ City _______________________ State Zip Code _____________________________ Social Security Number _____________ Date of Birth _____________________ Drivers License Number _____________________ State License Issued EMPLOYER INFORMATION: CHARLOTTE INGRAM Requestor’s Name (713) 667-3690 Phone Number PROSOURCE MANAGEMENT SOLUTIONS Company Name (713) 660-9629 Fax Number Company Code SERVICES ORDERED: Criminal History PEER Credit Report Motor Vehicle Report Education Verification Employment Verification Trace/SSN Check National Crim Search State Sex Offender Search National Sex Offender Search Professional License Check OIG Check Reference Verification Drug Screening Fingerprinting Credit Report (Tenant) Mail Only Call Before Fax Website Email RETURN RESULTS BY: Fax Only Verbal Only Verbal & Fax 1630 29th Court South ٠ Birmingham, Alabama 35209 tel (205) 879-0143 fax (205) 380-7548 toll free (866) 859-0143 A Summary of Your Rights Under the Fair Credit Reporting Act The federal Fair Credit Reporting Act (FCRA) is designed to promote accuracy, fairness, and privacy of information in the files of every “consumer reporting agency” (CRA). Most CRAs are credit bureaus that gather and sell information about you - such as if you pay your bills on time or have filed bankruptcy - to creditors, employers, landlords, and other businesses. You can find the complete text of the FCRA, 15 U.S.C. 1681-1681u, at the Federal Trade Commission’s web site (http://www.ftc.gov). The FCRA gives you specific rights, as outlined below. You may have additional rights under state law. You may contact a state or local consumer protection agency or a state attorney general to learn those rights. • You must be told if information in your file has been used against you. Anyone who uses information from a CRA to take action against you - such as denying an application for credit, insurance, or employment - must tell you, and give you the name, address, and phone number of the CRA that provided the consumer report. • You can find out what is in your file. At your request, a CRA must give you the information in your file, and a list of everyone who has requested it recently. There is no charge for the report if a person has taken action against you because of information supplied by the CRA, if you request the report within 60 days of receiving notice of the action. You also are entitled to one free report every twelve months upon request if you certify that (1) you are unemployed and plan to seek employment within 60 days, (2) you are on welfare, or (3) your report is inaccurate due to fraud. Otherwise, a CRA may charge you up to eight dollars. • You can dispute inaccurate information with the CRA. If you tell a CRA that your file contains inaccurate information, the CRA must investigate the items (usually within 30 days) by presenting to its information source all relevant evidence you submit, unless your dispute is frivolous. The source must review your evidence and report its findings to the CRA. (The source also must advise national CRAs - to which it has provided the data - of any error.) The CRA must give you a written report of the investigation, and a copy of your report if the investigation results in any change. If the CRA’s investigation does not resolve the dispute, you may add a brief statement to your file. The CRA must normally include a summary of your statement in future reports. If an item is deleted or a dispute statement is filed, you may ask that anyone who has recently received your report be notified of the change. • Inaccurate information must be corrected or deleted. A CRA must remove or correct inaccurate or unverified information from its files, usually within 30 days after you dispute it. However, the CRA is not required to remove accurate data from your file unless it is outdated (as described below) or cannot be verified. If your dispute results in any change to your report, the CRA cannot reinsert into your file a disputed item unless the information source verifies its accuracy and completeness. In addition, the CRA must give you a written notice telling you it has reinserted the item. The notice must include the name, address and phone number of the information source. • You can dispute inaccurate items with the source of the information. If you tell anyone - such as a creditor who reports to a CRA - that you dispute an item, they may not then report the information to a CRA without including a notice of your dispute. In addition, once you’ve notified the source of the error in writing, it may not continue to report the information if it is, in fact, an error. • Outdated information may not be reported. In most cases, a CRA may not report negative information that is more than seven years old; ten years for bankruptcies. • Access to your file is limited. A CRA may provide information about you only to people with a need recognized by the FCRA — usually to consider an application with a creditor, insurer, employer, landlord, or other business. • Your consent is required for reports that are provided to employers, or reports that contain medical information. A CRA may not give out information about you to your employer, or prospective employer, without your written consent. A CRA may not report medical information about you to creditors, insurers, or employers without your permission. • You may choose to exclude your name from CRA lists for unsolicited credit and insurance offers. Creditors and insurers may use file information as the basis for sending you unsolicited offers of credit or insurance. Such offers must include a toll-free phone number for you to call if you want your name and address removed from future lists. If you call, you must be kept off the lists for two years. If you request, complete, and return the CRA form provided for this purpose, you must be taken off the lists indefinitely. • You may seek damages from violators. If a CRA, a user or (in some cases) a provider of CRA data, violates the FCRA, you may sue them in state or federal court. The FCRA gives several different federal agencies authority to enforce the FCRA: For Questions or Concerns Regarding: Please Contact: CRAs, creditors and others not Federal Trade Commission listed below Bureau of Consumer Protection FCRA Washington, DC 20580 202-326-3761 National banks, federal branches/ Office of the Comptroller of the Currency agencies of foreign banks (word Compliance Management, MS 6-6 “National” or initials “N.A.” appear Washington, DC 20219 800-613-6743 in or after bank’s name) Federal Reserve System member Federal Reserve Board banks (except national banks, and Consumer & Community Affairs federal branches/agencies of Washington, DC 20551 202-452-3693 foreign banks) Savings associations and federally Office of Thrift Supervision chartered savings banks (word Consumer Programs “Federal” or initials “F.S.B.” appear Washington, DC 20552 800-842-6929 in federal institution’s name) Federal credit unions (words National Credit Union Administration “Federal Credit Union” appear in 1775 Duke Street institution’s name) Alexandria, VA 22314 703-518-6360 Banks that are state-chartered or Federal Deposit Insurance Corporation are not Federal Reserve System Compliance & Consumer Affairs members Washington, DC 20429 800-934-FDIC Air, surface or rail common carriers Department of Transportation regulated by former Civil Aeronautics Office of Financial Management Board or Interstate Commerce Washington, DC 20590 202-366-1306 Commission Activities subject to the Packers Department of Agriculture and Stockyards Act, 1921 Office of Deputy Administrator-GIPSA Washington, DC 20205 202-720-7051 Employee “Plain” Language Handbook and RULES OF CONDUCT THE “PLAIN LANGUAGE” HANDBOOK ProSource Management Solutions (ProSource), licensed by the State of Texas, is a Professional Employee Organization, commonly known as an “employee leasing” company. ProSource signs an agreement with the employer, the Client Company. As a result of the agreement, ProSource administers, for the employer, including, but limited to, payroll, employee benefits, and personnel affairs (sometimes referred to as “human resources”). Every successful business states, for all to understand, the policies employees are expected to value and follow. This “Plain Language” Handbook sets out, in general terms, the policies of ProSource and of the Client Company. It is important that you know and understand the policies, which allows you to comply with and to support them. This handbook includes a number of policy statements, but is not complete in stating all company policies. Nevertheless, it is your responsibility to take the time to read the handbook and direct any questions to your on-site supervisor or a representative of ProSource. This handbook is for your information and is not a legal document or an employment contract. Without regard to the foregoing statement, it is your responsibility to abide by the policy statement(s) and the Rules of Conduct stated herein. EQUAL OPPORTUNITY EMPLOYMENT ProSource and the Client Company provide equal opportunity employment without regard to race, color, religion, national origin, ancestry, gender, age, disability, or military status. ProSource will maintain a work environment free of prejudice, racial bias, and any form of harassment, sexual or otherwise. It is your responsibility to report any noticed violation in this regard. EMPLOYMENT ProSource supports its Client Companies in efforts to recruit and hire employees who have the technical skills and experience required for authorized employment positions. Employment references of all applicants are checked. Any misrepresentations, falsifications or material omissions of information or data may result in the exclusion of an individual from further consideration for employment, or, if the person has been hired, termination of employment. LICENSE, REGISTRATION AND CERTIFICATION VERIFICATION ProSource and its Client Companies will verify, as necessary, that all professional and technical personnel have valid and current license, registration and/or certification commensurate with position requirements. PROSOURCE, ITS CLIENTS AND SAFETY ProSource, through the fostering and promotion of a safety program, supports its Client Companies in the Client Company’s attempt to provide an environment free of physical and environmental hazards for its employees while also striving to protect the safety and welfare of Client customers, patrons, visitors and employees. In keeping with the intent of various regulatory agencies, ProSource and its Client Companies recognize safety as an important component of quality. Employees are required to operate safely, following all polices and guidelines of ProSource and the Client Company, and wear all protective equipment required for their position. ProSource and its Client Companies carry Workers’ Compensation Insurance to protect qualified employees injured on the job. SUBSTANCE ABUSE ProSource and its Client Companies are committed to maintaining safe, productive working conditions. Employees who are under the influence of drugs or alcohol pose a serious threat to the health and safety of themselves, other employees, customers, clients or patrons, as well as anyone who comes into contact with them. The manufacture, distribution, use, possession or sale of drugs or alcohol in the workplace or while at work creates unacceptable risks to safety and efficiency. ProSource requires random, postaccident and/or “for cause” drug testing. Refusal of test will be considered a voluntary resignation of employment and may disqualify an employee from receiving unemployment benefits. This policy applies to all employees while performing ProSource or Client Company business or while on or in ProSource or Client Company property. This policy also applies to all applicants for employment. Revised 2/08 2 ATTENDANCE AND PUNCTUALITY All employees are expected to report to work on time and when scheduled. While Client Company, and ProSource will discuss specific policies with the employees, absence of three (3) consecutive work days without notifying the Employer will be considered voluntary resignation due to job abandonment. UNACCEPTABLE JOB PERFORMANCE - VIOLATION OF RULES AND CORRECTIVE ACTION Employees will be counseled verbally and in writing for unacceptable job performance and/or violation of ProSource and Client Company rules. If a corrective action plan is not followed and if satisfactory improvement is not exhibited within an acceptable stated time frame, further action will be taken, up to and including discharge. As stated hereinafter in the Rules of Conduct, which are incorporated herein by reference, some major offenses can justify immediate discharge, without regard to prior conduct. Position Elimination/Conclusion ProSources’ Client Companies will make every effort to provide steady employment. However, should circumstances cause the elimination of a position, the employee should contact the ProSource office to determine if other work is available at another ProSource Client Company. Under Section 207.045(I) of the Texas Unemployment Compensation Act a severed employee must contact ProSource Management Solutions by the end of the next business day to report his or her availability for reassignment. Failure to follow this policy could jeopardize the possibility of such employee receiving unemployment benefits. CONFIDENTIALITY It is the responsibility of all employees to safeguard sensitive company information. The protection of confidential business or trade secrets is vital to the interest and success of the Client Company. I agree to comply with this stated policy. Such information includes, but is not limited to, the following examples: Patron’s lists and names, information related to Client’s patrons/clients, financial information, including employee salaries, labor relations strategies, marketing strategies, pending projects, price lists, supplies’ names, discounts or terms, billing rates charged. ProSource, it’s Client Companies, and all customers/patrons/clients expect employees to be ethical in handling all confidential information. Employee shall not discuss the Client Company’s or a customer’s/patron’s/client’s information with others. Doing so shall require disciplinary action, up to and including termination. Once hired, (1) the signing of the APPLICATION FOR EMPLOYMENT SHORT FORM (and allied documents) and (2) the acceptance of employment, is evidence of your agreement not to disclose confidential information, including, but not limited to, the information above listed. Employees who improperly use or disclose trade secrets or confidential business information will be subject to disciplinary action, up to and including termination of employment and other action as necessary, even if the employee does not actually benefit from the disclosed information. Upon termination, I agree not to disclose, for a 12 month period, confidential, proprietary information, or trade secrets, which were learned while I was employed. Further, I understand that to reveal confidential, proprietary information, or trade secrets may subject me to legal action, including injunction proceedings, and I hereby consent to the order of an immediate injunction, without bond, from any court of competent jurisdiction, enjoining and restraining me from violating or threatening to violate this provision. EMPLOYMENT CLASSIFICATIONS Each employee is designated as either Non-exempt or Exempt from “federal and state wage and hour laws”. Non-exempt employees are entitled to overtime pay under specific provisions of federal and state laws. Exempt employees are excluded from specific provisions of federal and state wage and hour laws. An employee’s Non-exempt or Exempt classification may be changed only upon written notification by management of Client Company with ProSource approval. In addition, employees are classified as: Full time (30 hours or more each week on a regular basis) Part time (less than 30 hours each week on a regular basis) Supplemental (No ongoing scheduled work time, but are asked to work on an as-needed basis) Revised 2/08 3 Per Diem (Intermittently scheduled by the shift, as needed, and/or on extra shifts.) NOTE: Other classifications may exist with various Client Companies. 90 DAY PROBATIONARY EMPLOYMENT Most Client Companies’ supervisors will complete, prior to the expiration of the first 90 days of employment (unless otherwise stated in the job adjustment period of the position description) a written performance appraisal to provide new employees with feedback as to how well they are performing. It is important that employees know and understand what is expected as “work performance and work behavior”, and whether or not they are meeting and/or exceeding those expectations. If you have not received an appraisal, you may request one from your immediate supervisor. It is within Client Company’s determination as to whether a pay increase is warranted for new employees based on performance after completion of the first 90 days of employment. Within the same period, if it is determined that the employee’s performance, skills and/or attitude is not acceptable, it is possible that employment may be terminated. WAGE ADMINISTRATION Although ProSource assists its Client Companies in surveying and analyzing wages to ensure equitable wages in accordance with the prevailing wage scale within your specific labor market, Client Companies are ultimately responsible for designating wages for each position. WORK HOURS, PAY DAYS & PAYCHECKS Work-hours and work-weeks are determined by the Client Company. Employees will receive from their Client Company manager/supervisor specific information regarding when the work-week begins and ends as well as scheduled work hours. Paydays are determined by the Client Company in accordance with standard rules and regulations. Employees will be informed by the Client Company as to scheduled paydays. Paychecks are not issued to employees in advance of scheduled paydays, unless the employee is not scheduled to work on a payday. In such cases, if paychecks are available, the supervisor may distribute a check on the last day worked prior to pay-day. A paycheck will not be released to anyone other than the employee for whom it is intended without written authorization from the employee. A Texas driver’s license or similar picture I.D. will be required for release of an employee paycheck. ProSource shall not honor assigning of an employee’s paycheck for payment of debt unless required by law. Once an employment relationship is terminated by the employee or the employer, the last and final pay to be received will be by check. RECORDING HOURS WORKED Depending on procedure, either time clocks or sign-in sheets are used to record work hours at each Client Company. These records are the basis for computing pay. Employees are required to clock-in or sign-in for each pay period and must do so immediately upon reporting to work. Each employee must clock-out or sign-out when leaving work. Recording of work time is to be performed only by the employee for whom the time is being reported. Recording worked time for another employee subjects both employees to discharge. Any alterations or notations on time cards or time sheets must be initialed by the employee’s supervisor/manager. All employees must initial their time card or time sheet at the end of the last shift worked each workweek. PAY INCREASES Merit pay increases are based on individual job performance as documented by an employee’s performance appraisal. A pay raise will become effective on the next scheduled pay period. PERFORMANCE APPRAISALS (AT CLIENT COMPANY’S OPTION) Job performance appraisals at scheduled intervals are opportunities for employees to receive feedback from their supervisor/manager regarding their job performance. Regular discussions of goals and job performances are strongly encouraged at each client company. Revised 2/08 4 Job performance appraisals are generally performed prior to completion of the first 90 days of employment without a pay merit increase, unless otherwise determined by the Client Company. Thereafter, job performance will generally be formally appraised on an employee’s annual anniversary date. The job appraisal is used to identify areas of growth, development and concerns and will serve as a basis for merit pay increases. Job performance appraisals are part of an employee’s permanent file. Paid Time Off, Holidays, Personal Days, Sick Time, Jury Duty, Bereavement Leave, Military Leave The above referenced policy(s) will differ from company to company. Client Companies are responsible for determining the policies for all above listed days. The manager/supervisor of the Client Company will discuss the policy with all employees. FAMILY AND MEDICAL LEAVE (FAMILY and MEDICAL LEAVE APPLIES ONLY TO CLIENT COMPANIES WITH 50 OR MORE EMPLOYEES) If applicable, ProSource and Client Company provides up to 12 weeks of unpaid, job-protected leave during each payroll year to an employee who has been employed with a Client Company for at least one year and has worked for ProSource/Client Company at least 1250 hours over the previous 12 months, and if there are at least 50 Client Company employees within 75 miles. The employee may request a Family or Medical Leave for one or more of the following reasons: *To care for employee’s child after birth, or placement for adoption or foster care-care, within 12 months of placement. *To care for the employee’s spouse, child (under age 18 or disabled) or parent, who has a certified serious health condition; or *The employee’s certified serious health condition, which may require 2nd or 3rd opinions. The employee may be required to supply advanced leave notice, usually 30 days. Leave may be denied if requirements are not met. The employee, if covered during employment prior to FMLA leave, must maintain health coverage under any “group medical plan”, without Employer’s contribution. A “serious health condition” may involve inpatient care in a hospital, hospice or residential medical facility, or continuing treatment by a health care provider. Leave may be granted for continuing treatment or a period of incapacity or a serious health condition due to pregnancy. Employees are required to provide supervisor/manager with certification from a health care provider. All certifications must be updated each 30 days. If two certification opinions differ, ProSource or Client Company will submit a list of health care providers to secure an independent opinion to resolve the issue. If both spouses are employed by Client Company, they are jointly entitled to a combined total of twelve weeks of unpaid leave, except for the spouse or child with a serious health condition. If the leave is for planned medical treatment or to be taken on an intermittent basis or by a reduced schedule, the employee is expected to schedule the treatment so as to create minimum disruption for Client Company. Employees are required to use any accrued time-off as part or all of their 12 week leave period, with any balance of time granted as unpaid leave. Employees who return to work immediately upon expiration of leave will return to the same or an equivalent position. An “equivalent position” is one with the same pay, benefits, and working conditions in the same geographical area with the same or equivalent schedule. Employees returning from his or her medical leave must provide a physician’s release. CREDIT UNION ProSource is affiliated with the Memorial Hermann Credit Union, a cooperative, nonprofit institution created to encourage thrift and provide a source of credit at fair and reasonable interest rates to all its members. All employees are eligible for membership. Credit Union membership is also available to family members who wish to establish an account. Payroll deduction options are available for employees to make routine deposits into their credit union account. Memorial Hermann Credit Union is located on the concourse level of Memorial Hermann Southwest (Professional Office Building I) in Suite C-10 but has service centers located in the Houston area and is Revised 2/08 5 affiliated with a network of credit unions throughout the state of Texas. number is (713) 456-5300. The credit union’s telephone GROUP MEDICAL INSURANCE Medical Insurance options are available to employees if the Client Company participates in a group medical plan. If a participant, each employee will be informed by the Client Company as to the dollar amount each employee will be responsible to pay toward his or her group medical coverage. Each participating Client Company will provide more information. 401K SAVINGS PLAN A 401k Savings Plan will be available to employees if the Client Company participates in the ProSource 401k Profit Sharing Plan or if the Client Company has its own individual 401k Plan. More information will be provided to employees if the Client Company participants in either option. CAFETERIA 125 SAVINGS PLAN All employees are eligible to participate in a premium-only Cafeteria 125 Savings Plan with the assistance of the FlexOne Program. This allows employees to use pre-tax salary dollars through payroll deduction to pay for selected benefits. OTHER OPTIONS… Optional supplemental insurance programs are available to employees at a cost. A benefits representative is available should an employee have interest in other such programs. The ProSource Benefits Department will respond to questions in this regard. RETURN OF PROPERTY OR FUNDS OF COMPANY Employees are responsible for all equipment, property, materials, or written information issued to them by the Company that is in the employee’s possession or control. Employees must return all Company and/or ProSource property immediately upon request, when the job for which the equipment (or other issued items) was issued is completed, or upon termination of employment. The Company/ProSource may take all action deemed appropriate and permitted by applicable law to recover or protect its property. If the Company has issued property, including, but not limited to, a pager, cell phone, uniform, or if the Company has spent funds in any capacity for the Employee, or if the Company has advanced funds to an Employee, the Employee authorizes recovering any cost associated with the issued property or funds spent or advanced, from the last pay check. Upon termination, I understand the signing of the Employee Acknowledgement Form attached hereto authorizes, and I hereby consent to the Company/ProSource deducting from my last pay check, or if notice of termination has been given in advance, from any and all paychecks, the funds necessary for the Company to be properly reimbursed in this regard. DISPUTE RESOLUTION PROCEDURE Misunderstandings or conflicts can arise in any organization. To ensure effective working relations, it is important that such matters be resolved before serious problems develop. Most incidents resolve themselves naturally; however, should a situation persist that you believe is detrimental to your employment you should follow the Client Company’s procedure to bring your complaint to the Client Company’s attention. You should request of your immediate supervisor or Office Manager the Client Company’s procedures in this regard. All employees have read, agreed to and signed the ProSource Dispute Resolution Policy and Procedure. You have agreed to these procedures as a result of your employment. For clarity, the procedure(s) specify, and you (I) hereby agree, that all employment claims, disputes and/or controversies, whether against the Client Company/ProSource or another employee, that are not resolved by management of the Client Company/ProSource, will be resolved in accordance with the rules of the American Arbitration Association. FINALLY, OUR “PLAIN” MISSION… Every employee of ProSource and the Client Company should be dedicated and committed to conducting business utilizing high ethical standards, treating everyone with dignity and respect. ProSource believes in partnerships with our Client Companies and all employees in order to achieve excellence. IF YOU HAVE ANY QUESTIONS, CONTACT YOUR SUPERVISIOR OR PROSOURCE. Revised 2/08 6 RULES OF CONDUCT POLICY STATEMENT The following Rules of Conduct apply to all employees of Client Company contracted with ProSource Management Solutions. Rules and regulations of acceptable conduct are necessary for the orderly operation of an organization and the protection of employees, the company, and company clients. The following rules, regulations and procedures for disciplinary actions are published to (i) promote understanding of what is considered as unacceptable conduct, and (ii) to provide uniformity in disciplinary action in the event a rule or regulation is violated. Herein, the use of the “Company” refers to the Client or ProSource as it may apply. For the purpose of uniform and progressive discipline, violation of these rules of conduct are categorized as follows: Major Offense: A “Major Offense” is a serious violation of Company standards of conduct. Such a violation justifies immediate discharge without regard to the employee’s length of service or prior conduct. At the sole option of the Company, the employee can be suspended without pay for up to three (3) work days while the conduct is investigated by management. If the complaint of the Major Offense is correct and if no circumstances are found to excuse the employee’s actions, his or her employment will be immediately terminated. Serious Offenses: A “Serious Offense” is a violation which does not justify immediate termination. The employee shall receive a written warning and, at the sole option of the Company, can be suspended without pay for up to three (3) work days. Other Offenses: All offenses (other than “Major” and “Serious”): “Other Offenses”, must be addressed though the offense may be less serious. Therefore, regarding all offenses, the employee is first verbally warned with a notation to the employee’s file. If the problem continues, he or she is given a written warning, a copy of which will be placed in the employee’s file. Continued violation(s) will result in suspension without pay (if, in the sole discretion of the Company, suspension is necessary), and finally termination if the offense is not corrected. While not all-inclusive, the following acts will be considered as requiring corrective action: A. Revised 2/08 Major Offenses That Can Lead To Immediate Termination 1. Violation of Company/Client policies or safety rules. 2. Theft or misappropriation of Company/Client, customer/patron, or employee property. 3. Falsification of personnel records, time cards, or other important Company/Client information. This includes punching another employee’s timecard. 4. Willful defacement or damage of Company/Client property, the property of another employee, or customer/patron property. Examples include loss of instruments/tools, careless use of equipment, and improper disposing of materials. 5. Possession of firearms, explosives, or other lethal weapons on Company/Client property or in Company/Client vehicles. 6. Reporting to work or working under the influence of intoxicating beverages and/or narcotics, having the presence of these substances in your body, or possessing these substances on Company/Client property or while on Company/Client business. 7. Refusing to take random, post-accident, or “for cause” drug test. This will be considered a voluntary resignation of employment. 8. Selling, furnishing, or exchanging illegal substances on the job. 9. Refusing to carry our orders and instruction from your supervisor, and/or being insubordinate. 10. Physically fighting or hitting any Company employee, customer/patron, or visitor. 11. Participation in work stoppage or excessively interfering with others in the performance of their jobs. 12. Absence of three (3) consecutive work days without notifying the Company of the reason for the absence. This will be considered a voluntary resignation due to job abandonment. 13. Committing two (2) “serious” offenses in a twelve (12) month period. 7 B. Serious Offenses First Offense: Written warning/Possible Suspension Second Offense: Termination (an employee may be suspended without pay for up to three (3) days for fact finding investigation). 1. Sleeping or excessive loafing on the job 2. Neglect and/or disregard of assigned duties 3. Using threatening or abusive language to an employee, visitor, customer/patron or supervisor 4. Harassment of any type, including religious, ethnic or sexual harassment 5. Disorderly, immoral, or indecent conduct 6. Removal of confidential information or records from Company/Client property without management authorization 7. Unauthorized solicitation on Company/Client property without management authorization 8. Participating in unauthorized meetings or gatherings on Company/Client time and property 9. Unauthorized use of Company/Client vehicles and equipment, including office equipment 10. Leaving the job without permission during working hours 11. Reporting to work under the influence of intoxicants or drugs 12. Failure to timely report an on-the-job injury, accident or damaged Company equipment 13. Without regard to “C” below, a “Serious Offense” may include, at the sole discretion of the Company, an employee committing two (2) or more “Other” offenses within a twelve (12) month period. C. Other Offenses First Offense: Verbal Warning Second Offense: Written Warning Third Offense: Fourth Offense: 1. 2. 3. 4. 5. 6. Revised 2/08 Written warning, suspension, and/or termination Termination (including unpaid suspension up to three (3) days for fact finding investigation) Excessive absence and/or tardiness Unsatisfactory or inefficient job performance Failure to call in when late or absent Failure to observe safety rules and failure to wear safety/personal protective equipment, and participating in “horseplay” Attending to personal business on Company/Client time Leaving work station early for meal or breaks and/or the end of the shift 8 Texas Star NetworkSM Employee Notice of Network Requirements Important Contact Information: To locate a provider, call (800) 381-8067 To contact Texas Mutual Insurance Company, visit www.texasmutual.com or call (800) 859-5995 Employee Notice of Network Requirements – 08/06 Page 1 of 9 Texas Star NetworkSM Information, Instructions and your Rights and Obligations Dear Employee: Your employer has chosen Texas Star NetworkSM to manage the health care and treatment you may receive if you are injured at work. Texas Star NetworkSM is a certified workers’ compensation health care network. The state of Texas has approved this network to provide care for work related injuries. This program includes a network of health care providers who are trained in treating work related injuries. They are also trained in getting people back to work safely. The current Texas Star NetworkSM service areas are shown on the enclosed map. If you are injured at work, tell your supervisor or employer immediately. The enclosed information will help you to seek care for your injury. Also, your employer will help with any questions about how to get treatment through Texas Star NetworkSM. You may also contact Texas Mutual Insurance Company for any questions about your care and treatment for a work related injury. Texas Mutual and your employer have formed a team to provide timely health care for injured workers. The goal is to return you to work as soon as it is safe to do so. Your Rights and Obligations... Choosing a Treating Doctor If you are hurt at work and you live in the network service area, you must choose a treating doctor from the Texas Star NetworkSM provider list. This is required for you to receive coverage of the costs for the care of your work related injury. A provider listing is available through our website at www.texasmutual.com. It is updated at least every three months. It identifies providers who are taking new patients. You also have the option to choose your current health maintenance organization (HMO) primary care physician as the treating doctor for your workers' compensation claim. In order for your HMO doctor to be approved as your treating doctor, he/she must agree to the terms of the network contract, and to agree to abide by applicable laws and regulations. If your HMO doctor is not approved, then you must see a network treating doctor. If you were injured before your insurer contracted with the network and you live in the service area, you must choose a network treating doctor. You may also request a doctor you chose as your HMO primary care doctor before you were hurt. You must do this upon receipt of this notice. If your treating doctor leaves the network, we will tell you in writing. You will have the right to choose another treating doctor from the list of network doctors. If your doctor leaves the network Employee Notice of Network Requirements – 08/06 Page 2 of 9 and you have a life threatening or acute condition for which a disruption of care would be harmful to you, your doctor may request that you treat with him or her for an extra 90 days. If you believe you live outside of the service area, you may request a service area review by calling Texas Mutual Insurance Company. Within 7 days of receiving your request for review, we will tell you our decision. If you do not agree with our final decision you have the right to file a complaint with the Texas Department of Insurance. Your complaint must include your name, address, telephone number, a copy of the insurer’s decision and any proof you sent to Texas Mutual Insurance Company for review. A complaint form is available on the department’s web site at www.tdi.state.tx.us. You may also ask for a form by writing to the HMO Division, Mail Code 103-6A, Texas Department of Insurance, P. O. Box 149104, Austin, Texas 78714-9104. While waiting for Texas Mutual Insurance Company to make a decision or the Texas Department of Insurance to review your complaint, you may choose to receive health care outside of the network. You may be required to pay for health care services received out of the network if it is finally decided that you do live in the network’s service area. Changing Doctors If you become dissatisfied with your first choice of a treating doctor, you can select an alternate treating doctor from the list of network treating doctors in the service area where you live. Texas Star NetworkSM will not deny a choice of an alternate treating doctor. Before you can change treating doctors a second time, you must get permission from Texas Star NetworkSM. Referrals Health care services that you request will be made available on a timely basis as required by your medical condition. This includes referrals. Referrals will be made no more than 21 days after you make a request. You do not have to get a referral if you are in need of emergency care. Payment for Health Care Network doctors have agreed to look to Texas Mutual Insurance Company for payment for your health care. They will not look to you for payment. If you obtain health care from a doctor who is not in the network without prior approval from Texas Star NetworkSM, you may have to pay for the cost of that care. You may only access non-network health care providers and still be eligible for coverage of your medical costs if one of the following situations occurs. • Emergency care is needed. You should go to the nearest hospital or emergency care facility. • You do not live within a Texas Star NetworkSM service area. • Your treating doctor refers you to an out of network provider or facility. This referral must be approved by Texas Star NetworkSM. • You have chosen your HMO primary care doctor. Your doctor must agree to abide by the network contract and applicable laws. Employee Notice of Network Requirements – 08/06 Page 3 of 9 Complaints You have the right to file a complaint with Texas Star NetworkSM. You may do this if you are dissatisfied with any aspect of network operations. This includes a complaint about your network doctor. It may also be a general complaint about Texas Star NetworkSM. A complainant can notify the Texas Star NetworkSM Grievance Coordinator of a complaint by phone or in writing via mail or fax. Complaints should be forwarded to: Texas Star NetworkSM Attention: Grievance Coordinator 720 Cool Springs Boulevard, Suite 300 Franklin, TN 37067 Phone: (800) 873-0055 ext 4250 FAX: (615) 224-9129 E-mail: grievance_coordinator@concentra.com A complaint must be filed with the network grievance coordinator no later than 90 days from the date the issue occurred. Texas law does not permit Texas Star NetworkSM to retaliate against you if you file a complaint against the network. Texas Star NetworkSM also can not retaliate if you appeal the decision of the network. The law does not permit Texas Star NetworkSM to retaliate against your treating doctor if he or she files a complaint against the network or appeals the decision of the network on your behalf. You have the right to file a complaint with the Texas Department of Insurance. The Texas Department of Insurance complaint form is available on the department’s web site at www.tdi.state.tx.us or you may request a form by writing to: HMO Division, Mail Code 103-6A, Texas Department of Insurance, P. O. Box 149104, Austin, Texas 78714-9104. Employee Notice of Network Requirements – 08/06 Page 4 of 9 What to do if you are injured while on the job... If you are injured while on the job tell your employer as soon as possible. A list of network treating doctors in your service area may be available from your employer. A complete list of network treating doctors is also available online at www.texasmutual.com. Or, you may contact us directly at the following address and/or toll-free telephone number: Texas Star NetworkSM 720 Cool Springs Boulevard Suite 300 Franklin, TN 37067 (800) 873-0055 We will help you get an appointment with a network doctor. ________________________________________________________________________ In case of an emergency… If you are hurt at work and it is a life threatening emergency, you should go to the nearest emergency room. If you are injured at work after normal business hours or while working outside your service area, you should go to the nearest care facility. After you receive emergency care, you may need ongoing care. You will need to select a treating doctor from the network’s provider list. This list is available online at www.texasmutual.com. If you do not have internet access call (800) 381-8067 or contact your employer for a list. The doctor you choose will oversee the care you receive for your work related injury. Except for emergency care you must obtain all health care and specialist referrals through your treating doctor. Emergency care does not need to be approved in advance. “Medical emergency” is defined in Texas laws. It is a medical condition that comes up suddenly. There are acute symptoms that are severe enough that a reasonable person would believe that you need immediate care or you would be harmed. That harm would include your health or bodily functions being in danger or a loss of function of any body organ or part. Non-emergency care… Report your injury to your employer as soon as you can. Select a treating doctor from the network’s provider list. This list is available online at www.texasmutual.com. If you do not have internet access, call (800) 381-8067 or contact your employer for a list. Treatment prescribed by your doctor may need to be approved in advance. You or your doctor are required to request approval from Texas Mutual Insurance Company for a specific treatment or services before the treatment or service is provided. You may continue to need treatment after the approved treatment is provided. For example, you may need to stay more days in the hospital than what was first approved. If so, the added treatment must be approved in advance. Employee Notice of Network Requirements – 08/06 Page 5 of 9 The following treatment requests must be approved in advance: Acupuncture All surgeries Aquatic therapy Artificial disc surgery Biofeedback and pain management, initial evaluation and “full” chronic pain management programs (initial referral does not require approval) Bone density scans Botox injections Chemonucleolysis Chiropractic treatments greater than 8 visits Dental work over $1000 Diagnostic procedures other than x-rays, i.e., magnetic resonance imaging (MRI), computerized axial tomography (CT scan) Discograms Durable medical equipment greater than $500 Electromyography (EMG) and nerve conduction velocity (NCV) testing Epidural steroid injections External and implantable bone growth stimulators Facet injections Gym memberships Home health care/aides physical therapy/aides Home health nursing Interferential units Intradiscal Electrothermal Annuloplasty (IDET) Inpatient hospitalization Investigational or experimental procedures/medications/devices Joint steroid injections Manipulations under anesthesia Massage therapy Morphine pain pump Myelograms Neuromuscluar stimulator devices Nursing home, skilled nursing facility, convalescent or residential care admissions Occupational therapy treatments greater than 8 visits Orthotic devices Physical therapy treatments greater than 8 visits Prolotherapy Psychological testing Psychotherapy, with social worker, psychologist or psychiatrist Radiofrequency Thermocoagulation (RFTC) of facets joints Rehab services Repeat diagnostics and MRI’s (MRI/Scan of the spine within the first 4 weeks or repeat of all MRI for all body parts) Requests for long-term medications, especially narcotics RFTC or cryotherapy/cryoablation of any nerve or joint Sacral Iliac joint injection Skilled nursing visits Spine surgery for more than one level TENS units Trigger point injections Vax-D Weight loss programs Work hardening/work conditioning greater than two weeks The number to call to request one of these treatments is (888) 532-5246. If a treatment or service request is denied, we will tell you in writing. This written notice will have information about your right to request a reconsideration or appeal of the denied treatment. It will also tell you about your right to request review by an Independent Review Organization through the Texas Department of Insurance. Employee Notice of Network Requirements – 08/06 Page 6 of 9 Texas Star Network SM Service Area Map (As of August 2006) Network service areas are subject to change – A list of counties is contained on the next page – Employee Notice of Network Requirements – 08/06 Page 7 of 9 Texas Star Network SM Service Area County List (As of August 2006) Network service areas are subject to change ANDERSON ARANSAS ARMSTRONG ATASCOSA AUSTIN BANDERA BASTROP BEE BELL BEXAR BLANCO BOSQUE BRAZORIA BRAZOS BROOKS BROWN BURLESON BURNET CALDWELL CALHOUN CAMERON CAMP CARSON CHAMBERS CHEROKEE COLEMAN COLLIN COLORADO COMAL COMANCHE CONCHO COOKE CORYELL CROSBY DALLAS DEAF SMITH DELTA DENTON DEWITT DUVAL EASTLAND EL PASO ELLIS ERATH FALLS FANNIN FAYETTE FORT BEND FRANKLIN FREESTONE FRIO GALVESTON GILLESPIE GOLIAD GONZALES GREGG GRIMES GUADALUPE HALE HAMILTON HARDIN HARRIS HARRISON HAYS HENDERSON HIDALGO HILL HOCKLEY HOOD HOPKINS HOUSTON HUNT HUTCHINSON IRION JACK JACKSON JEFFERSON JIM HOGG JIM WELLS JOHNSON KARNES KAUFMAN KENDALL KENEDY KERR KLEBERG LAMB LAMPASAS LAVACA LEE LEON LIBERTY LIMESTONE LIVE OAK LLANO LUBBOCK LYNN MADISON MATAGORDA MCCULLOCH Employee Notice of Network Requirements – 08/06 MCLENNAN MCMULLEN MEDINA MENARD MILAM MILLS MONTAGUE MONTGOMERY MOORE MORRIS NAVARRO NUECES OLDHAM PALO PINTO PANOLA PARKER POTTER RAINS RANDALL REFUGIO ROBERTSON ROCKWALL RUSK SAN JACINTO SAN PATRICIO SAN SABA SMITH SOMERVELL STARR STEPHENS TARRANT TERRY TITUS TOM GREEN TRAVIS TRINITY UPSHUR VAN ZANDT VICTORIA WALKER WALLER WASHINGTON WHARTON WILLACY WILLIAMSON WILSON WISE WOOD YOAKUM Page 8 of 9