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BUSINESS ETIQUETTE AND PROFESSIONALISM Revised Edition
EV IE W BUSINESS ETIQUETTE AND PROFESSIONALISM Revised Edition PR M. Kay duPont, Certified Speaking Professional Certified Professional Development Trainer ™ A Crisp Fifty-Minute Series Book NOT FOR PRINTING OR INSTRUCTIONAL USE T EV IE W BUSINESS ETIQUETTE AND PROFESSIONALISM Revised Edition by M. Kay duPont, Certified Speaking Professional Certified Professional Development Trainer CREDITS Product Manager: Debbie Woodbury Managing Editor: Kathleen Barcos Design and Composition: ExecuStaff Production: Barbara Atmore Production Artists: Nicole Phillips, Rich Lehl, and Betty Hopkins Manufacturing: Denise Powers COPYRIGHT © 1987, 1993 Axzo Press PR ISBN 1-56052-475-8 NOT FOR PRINTING OR INSTRUCTIONAL USE EV IE W LEARNING OBJECTIVES FOR: BUSINESS ETIQUETTE AND PROFESSIONALISM REVISED EDITION The objectives for Business Etiquette and Professionalism—Revised Edition are listed below. They have been developed to guide the user to the core issues covered in this book. The objectives of this book are to help the user: 1) Review business etiquette and its role 2) Learn techniques for meeting people 3) Explore telephone and electronic etiquette PR 4) Gain tips good business meeting protocol and multicultural etiquette NOT FOR PRINTING OR INSTRUCTIONAL USE PR EV IE W 4 NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE W IE EV PR NOT FOR PRINTING OR INSTRUCTIONAL USE
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