Untitled - Fairmont Heritage Place

DEAR PROSPECTIVE OWNER
Thank you for taking the time to look into the world of Fairmont Heritage Place Mayakoba. Destined to
become Mayan Riviera´s finest and most exclusive Private Residences Club, Fairmont Heritage Place
Mayakoba offers a sanctuary of security and privileges.
A Private Residence Club (PRC) allows members to experience owning real estate in one of the world´s most
desirable locations, enjoying all of the services and amenities of a luxury hotel, at a fraction of the real
cost involved. The fractional ownership concept used in PRCs provides its owners a secure, transferable
and potentially appreciating equity on their vacation homes.
This package contains details on the luxury homes, services, benefits, use terms and other important
information relevant to your property at Fairmont Heritage Place Mayakoba. Owning a fraction of this PRC
will open a new world of exhilarating vacation and travel options to you and your family.
We are confident that Fairmont Heritage Place Mayakoba ownership will provide you with your most satisfying
vacation home and we encourage you to review these documents with your family. We will be delighted to
answer any questions you may have.
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TABLE OF CONTENTS
DEAR PROSPECTIVE OWNER ......................................................................... 2
1.- PRODUCT SUMMARY ................................................................................... 4
1.1 PROJECT AND RESIDENCES ........................................................................ 6
1.2 USE AND ENJOYMENT ................................................................................ 11
1.3 HERITAGE BENEFITS ..................................................................................13
2.-THE DEVELOPER.................................................................................................16
3.- MAYAKOBA ..................................................................................................... 16
4.-MANAGEMENT COMPANY-FAIRMONT HOTELS & RESORTS .....17
5.-PRIVATE RESIDENCE CLUB CONCEPT .................................................18
6.- ANNUAL OPERATING FEE ........................................................................21
7. FREQUENTLY ASKED QUESTIONS ..........................................................22
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1.- PRODUCT SUMMARY
Fairmont Heritage Place Mayakoba will be located in the heart of Mexico´s Riviera Maya, inside one of the
most prestigious resort developments in the Mexican Caribbean: Mayakoba.
Fairmont Heritage Place Mayakoba will consist of ultra-luxurious, fully furnished 3 and 4 bedroom residences
provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and
retail facilities to which Owners will have access. The Fairmont Heritage Place Mayakoba community will be
set aside from the hotel, granting additional privacy and exclusivity to its owners.
Owners at Fairmont Heritage Place Mayakoba will hold the key to a world of gracious vacations and leisurely
living . Ownership is formalized via duly recorded 1/12th fractional interest in their vacation home. Use of the
residences is managed through a reservation process designed to facilitate Owner´s preferences.
To enhance long term stability and success, management of Fairmont Heritage Place Mayakoba will be
handled by Fairmont (“The Manager”) which will be dedicated to provide the highest standard of service. The
Manager will be responsible for providing all Owner services and specialized management and maintenance
of the residences, the community and related amenities. Each owner will hold title for a proportional share of
a residence within Fairmont Heritage Place Mayakoba and the corresponding share of the Fairmont Heritage
Place Mayakoba common property.
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The Manager provides for the administration, management, service delivery and governance of Fairmont
Heritage Place Mayakoba. The Developer will maintain authority over vital decisions and will ensure the
continued success of the Fairmont Heritage Place Mayakoba community.
Ownership in Fairmont Heritage Place Mayakoba represents much more than a superb vacation home in an
excellent property. As a Private Residence Club, it also assures that you will enjoy quality time with family and
friends, enhanced by services and facilities of uncompromising luxury.
Fairmont Heritage Place Mayakoba is destined to become the most exclusive Private Residence Club in the
Riviera Maya, providing Owners with special privileges and reciprocal use programs with over 300 of the
world´s most desirable destinations.
AMENITIES AND SERVICES:*
Plunge pools and gardens in each residence
Access to extensive SPA facilities
Private Owner´s Lounge
State-of-the-art gym
Access to all resort facilities at Fairmont Mayakoba
24-hour concierge on site
Pre-arrival concierge services
Daily housekeeping
24-hour room service
24-hour security
Personal grocery items stocked prior to arrival
Airport limousine transfer
Valet Parking
*Some amenities or services may have an additional charge.
A connection to the Fairmont Mayakoba Hotel provides owners with access to the hotel’s exceptional
amenities, such as the Willow Stream SPA, the Laguna Grill&Bar, Café Maya, Las Brisas beachfront
restaurant & beach club, and a business & meeting center.
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1.1 PROJECT AND RESIDENCES
The residences were designed by the prestigious architectural firm SB-Architects, based in Miami and San
Francisco, and interior design firm, VR Design Group based in Los Angeles. Both designers have extensive
experience worldwide.
Fairmont Heritage Place was conceived based on three essential elements: Water, Nature & Golf.
Surrounded by expansive lagoons and rivers that border an 18-hole golf course, this gem will be part of
the serene atmosphere and luxury that can only be experienced at Mayakoba.
Master Plan
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Set within six graciously-scaled buildings, 30 turnkey residences compose the first phase of Fairmont
Heritage Place Mayakoba.These luxury residences add an exciting ownership opportunity to the Fairmont
Mayakoba. Clustered in groups of three, five or seven, the residences are artfully arranged to create
individual spaces and building silhouettes, while giving each residence a sense of privacy and individuality.
Site Map
The tone for the development is modern, yet intimately connected to the beauty of the natural surroundings that make Mayakoba unique.
Fairmont Heritage Place Mayakoba
The site plan is based on pre-completion status.
Details within the graphic may vary during the period of construction.
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The architecture combines the simplicity of contemporary design with authentic materials and an effortless
flow of indoor and outdoor spaces. Expansive walls of windows open and disappear, allowing living areas
to open completely onto spacious, shaded terraces. Glass and white stucco contrast with walls of locally
sourced stone, green living walls, and traditional wood lattice on trellises and screens, creating a sense
of harmony and balance.
The three bedroom residences and four bedroom Penthouses span the full width of the buildings,
capturing natural light at all times of day.
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3 BEDROOM RESIDENCE FLOOR PLAN
AC:
Terrace:
Total:
206 m2 - 2,217.384 F2
89 m2 957.996 F2
295 m2 - 3,175.38 F2
COMPUTER RENDERINGS DISPLAYED ARE AN ARTIST´S RESEPRESENTATION OF THE REAL PROJECT. VARIATONS MAY OCCUR.
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4 BEDROOM PENTHOUSE FLOOR PLAN
AC:
Terrace
Roof Garden
Total:
237
175
51
463
m2
m2
m2
m2
- 2,551.068 F2
- 1,883.7
F2
548.964 F2
- 4,983.732 F2
COMPUTER RENDERINGS DISPLAYED ARE AN ARTIST´S RESEPRESENTATION OF THE REAL PROJECT. VARIATONS MAY OCCUR.
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1.2 USE AND ENJOYMENT
Note: The information in this section is fully described in the Use and Enjoyment Guide document, which forms part of the
Sales & Use Agreement.
Key Terms
Home Weeks:
Owners are guaranteed 14 days a year; “1 winter Home Weeks” and “1 summer Home
Week”, in a residence of the same type of their own. “Home weeks” may also be exchanged for time (2
weeks maximum deposit per calendar year per fraction) at another Fairmont Heritage Place or Registry
Collection property and a maximum of one week at Fairmont, Raffles, or Swissôtel and other resort
properties worldwide, subject to Access Index availability.
Club Weeks:
A further 7 days are guaranteed annually within a residence of the same type at the
Fairmont Heritage Place Mayakoba community
Heritage Time: Additionally, Owners have use of any remaining availability at Fairmont Heritage Place
Mayakoba throughout the year. This is subject to an Owner booking no more than 60 days in advance and
to the equitable distribution of premium weekend time and public holidays. No more than one weekend
booking may be held by an Owner at any given time.
Reservation Window:
Yearly time lapse defined by “The Manager” during which owners have to
submit their week selection for the year.
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The Rotating Priority Reservation System
This method of reservation has been designed for ease of use and will enhance the opportunity for
preferred dates and short-notice getaways. Each owner is guaranteed a minimum of 21 calendar days of
use per year composed of “Home weeks” and “Club Weeks”; such time has to be booked during the yearly
reservation window and availability will be determined by the rotating priority system outlined below:
This leaves ample availability in the reservation schedule and allows owners to reserve unlimited space
available time referred to as “Heritage Time”.
Home weeks | Summer
Home weeks | Winter
1ST YEAR
1ST YEAR
2ND YEAR
2ND YAEAR
3RD YEAR
3RD YEAR
Club week
This graph is a representation of the
rotating priority reservation system
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1.3 HERITAGE BENEFITS
Note: The information in this section is fully described in the Summary of Fairmont Heritage Benefits document, which forms
part of the Sales & Use Agreement.
Fairmont Heritage Place Mayakoba is a Fairmont-branded residential project and as such offers its Owners
an array of Fairmont Heritage Benefits.
• Reciprocal Use Privileges at other Fairmont Heritage Place Locations
Owners enjoy the Reciprocal Use Programme whereby you may exchange your two Home Weeks to stay at
other Fairmont Heritage Place communities.
• Reciprocal Use Privileges at Fairmont, Raffles & Swissôtel hotels
Owners enjoy the Reciprocal Use Programme whereby you may exchange one of your Home Weeks,
governed by Access Index availability and occupancy rights to stay at selected Fairmont, Raffles, or
Swissôtel hotels and resorts around the world.
• Reciprocal Use Privileges at The Registry Collection® Locations
Owners enjoy the Reciprocal Use Programme whereby you may exchange your two Home Weeks for use
time in over 200 selected destinations around the globe.
• Fairmont President´s Club Circle Membership
As an Owner at Fairmont Heritage Place, you automatically gain entry into the ultra-exclusive, by
invitation only, Fairmont President´s Club Circle membership. This gilt-edged membership grants you
preferential treatment and prices, together with the ultimate in benefits and services at Fairmont´s
legendary hotels and resorts around the world. Upon check-in at Fairmont Hotels, President´s Circle
members will be upgraded to the best available room or suite, except the Presidential Suite, without
additional cost (based on availability for the duration of the stay).
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Fairmont
President’s Club
Circle Level
Membership
Benefit
Program
Weeks Eligible
combination of
2 weeks
No limit on travel
VIP recognition at all
Fairmont hotels and
resorts.
20% Off Best
Available Rate (BAR)
on Fairmont.com
when booked
through VIP Desk
Fees
Hotel Reciprocal
Use Program
Deposit and Reserve
Deposit and Reserve through resort Owner
Services team.
through resort Owner
Enroll at time of
Services team.
closing or
Deposit at time of
immediately
annual Fall vacation
Deposit
at
time
of
thereafter
Planning.
annual Fall vacation
planning or through
Eligible to reserve
Travel to over 100
hotel travel as VIP the year minimum 90 Fairmont, Raffles
days
out
from
day
of
immediately.
and Swissotel hotels
arrival.
and resorts.
Up
to
2
years
to
use
Private VIP
deposited
time,
Concierge will book
expires Dec 31stof Up to 2 years to use
all travel.
deposited time.
the year after deposit.
expires Dec 31st of
the year after
deposit..
Process
Description
FHP
Reciprocal Use
Program
Upgrade to best
available room or
suite if available for
duration of the stay
(excluding the
Presidential suite or
similar category)
Full List of Benefits
Available
--
2 weeks maximum
deposited per
calendar year.
1 week maximum
deposited per
calendar year
The Registry
Collection Program
(TRC)
Deposit through
Owner Services Team
any time of the year
min. 90 days out from
day of arrival.
Reserve travel through
TRC reservations
team.
Up to 2 years to use
TRC Credits
expires Dec 31st of
the year after deposit..
2 weeks maximum
deposited
per calendar year
Based on Access
Based on Access
Based on TRC credit
Index eligibility,
Index eligibility,
values, exchange into
exchange weeks into exchange weeks into
over 200 TRC
current portfolio of 8 portfolio of over 100
affiliated destinations
Fairmont,
Raffles
Fairmont Heritage
worldwide.
and Swissotel
Place properties.
properties worldwide.
$250 per
confirmation
$250 per
confirmation
$400 for initial
confirmation, $250
each confirmation
thereafter per
calendar year.
*Benefit program subject to cancellation or change without notice.
*For a list of current Fairmont hotels, Fairmont Heritage Place, Raffles and Swissôtel locations, please visit the
following websites: www.fairmontheritageplace.com, www.raffles.com, www.swissotel.com
* See the latest Fairmont President´s Club Circle membership package for the latest benefits.
* Please note, membership of Fairmont President´s Club is limited to one owner name and is non-transferable
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• Discounts at Fairmont, Raffles, and Sissotel Hotels and Resorts
When booked directly through the Fairmont President´s Club VIP Concierge team, Owners and
immediate family may enjoy discounts at Fairmont, Raffles, and Sissotel Hotels and Resorts
. Additionally, at check-in, Owners will receive an upgrade at no charge to the best available guestroom
or suite, other than the Presidential Suite, for the duration of your reservation.
• Fairmont Mayakoba Amenity Use Privileges
In-residence benefits program*:
15% off Best Available Rate (BAR) for guestrooms for visitors of owners at Fairmont Mayakoba
20% off Spa on purchase of treatments and retail
10% off F&B (excluding in-residence dining)
15% off use of meeting facilities (board-/break-out rooms)
15% off catering services (in meeting facilities)
Airport Transfer can be booked through Hotel DMC (special rates and discounts may apply)
House account with signing privileges after credit line has been established
*These benefits are available to owners when in-residence at Fairmont Heritage Place, Mayakoba.
Program details are subject to further details and may change without notice.
Hotel Access for Owners: All common areas are available to Owners while in residence at Fairmont
Heritage Place Mayakoba. Including: Willow Stream Spa, Fitness Center and Beach Club.
Dining Out: Owners can book their table of choice through the owner services department at select dining
outlets at Fairmont Mayakoba or any other Mayakoba resort. Reservations must be made 48 hours or more
in advance and are subject to availability.
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2.-THE DEVELOPER
With more than 100 years of history, more than 25.000 employees and revenues in excess of 4 billion Euros.
Obrascon Huarte Lain (OHL) is one of the largest international concession and construction groups. It boasts a
hundred years’ experience and has significant operations in 30 countries across all five continents.
The OHL Group is presently:
• The world’s eight largest concessionaire, according to the 2011 ranking of PWF
• Ranked 21st among the 225 largest international contractors, according to the 2011 ranking of ENR
• World leader in hospital building and largest private investor in transport infrastructure in Latin America
The OHL Group is composed of four divisions: OHL Concesiones, OHL Construcción, OHL Industrial and
OHL Desarrollos. Since its establishment in 1911, OHL has been involved in all types of activities in the
construction field all over the globe. OHL Desarrollos incorporates the Group’s activity into the development,
promotion and management of the hotel and tourism industry.
3.- MAYAKOBA
Set on 1,581 acres of jungle and tropical mangroves bordering the white sand beaches of the Mexican Caribbean, Mayakoba is home to a collection of luxury world-class resorts, the only PGA-Tour
sanctioned golf course in Mexico, more than 260 species of wildlife and 9 kilometers of sparkling lagoons
and canals, Mayakoba is a celebration of luxury embracing nature.
• The Fairmont is Mayakoba’s first resort, welcoming both vacationers and business guests since opening
in mid-2006. An elegant open-air lobby offers an enticing view of dense mangroves giving way to an
unprecedented view of the turquoise sea.
• Rosewood Mayakoba is the second world-class luxury resort to become a part of the ecological
wonderland of Mayakoba. Strikingly modern in design, the vibe for this contemporary resort is
“island resort chic”.
• Banyan Tree Mayakoba. With roots in Asia, this is Banyan Tree Hotels and Resort’s first entry into the
Western Hemisphere. Banyan Tree Mayakoba blends two cultures in an impressive combination, from the
lavish reception into its array of amenities and suites.
Mayakoba is blessed with an incredible roster of properties, each offering an individual vision for guests
to experience.
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4.-MANAGEMENT COMPANY-FAIRMONT HOTELS & RESORTS
With the philosophy that expectations exist to be met and exceeded, Fairmont Hotels & Resorts is
undisputedly one of the finest hotel operators in the world and will manage every component of Fairmont
Heritage Place, Mayakoba through the Fairmont Mayakoba Hotel.
Located in world-class destinations around the globe, Fairmont Hotels & Resorts is a celebrated collection
of hotels that includes landmark locations like London´s The Savoy, New York´s The Plaza and Shanghai’s
Fairmont Peace Hotel. With more than 60 hotels, Fairmont is known as much for its warm, engaging
service and culturally rich experiences, as its classic hotels that imbue a sense of heritage, sophistication
and social importance and are often considered destinations in their own right.
A community and environmental leader, Fairmont is also regarded for its responsible tourism practices
and award-winning Green Partnership program. Fairmont is owned by FRHI Holdings Limited, a leading global
hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands. The company
also manages Fairmont, Raffles and Swissôtel branded estates, luxury private residence club properties,
and serviced residences.
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5.-PRIVATE RESIDENCE CLUB CONCEPT
Research shows that up-scale fractional developments appeal to those in a high-income bracket who enjoy
the exclusivity of ownership in a private club with luxurious appointments and high service standards.
Astute individuals in a position to purchase a second home or vacation home, appreciate the value of paying
only for what they use without the stress and maintenance overheads of whole ownership.
It is important to understand exactly what constitutes a Private Residence Club and what ingredients are
essential to its success.These include:
• World class resort location
• Management company credibility.
• Superior finishes and furnishings
• Exceptional architecture
• A wide range of leisure facilities, on-site restaurants and a health spa
• Personalized services on par with those of an exclusive resort including concierge service, daily
housekeeping, personal shopping and stocking of the residence, hotel room service etc.
• An excellent team in place with experience in providing five star service and the infrastructure
to support it.
Buy only what you will use
Many individuals have concluded that owning very expensive but rarely used assets is a waste of money.
They are buying an eighth of a private jet, 60 days of driving a top-of–the-line Ferrari, three weeks’
vacation-spread between a villa in Tuscany and a ski chalet in Aspen,-or a share in a luxury yacht.
Fractional Ownership offers variety together with the comfort of an equity investment.
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Brand Support.
An important endorsement of the Private Residence Club concept is that several of the world´s leading hotel
groups including Ritz Carlton, Marriott, Hyatt, Four Seasons and, of course, Fairmont have all launched very
successful projects worldwide.
Tremendous appeal to the affluent.
In the real estate sector in particular, up-market fractional interest resorts have enjoyed steady, robust
growth since their introduction in the late 1990´s. In 1996, there were only six global-standard projects
in this category, but by the end of 2006 there were 225, positive proof of their popularity and immense
appeal to wealthy people who are able to couple leisure and investment. While economic conditions
impacted sales in 2008, 2009 saw a 7.9% increase in vacation home sales bucking real estate investment
trends. By 2010, the fractional ownership industry in the USA alone generated sales of $350 million with
71% of resorts reporting a rise in demand versus the previous year.*
*Reuters
Formal versus Informal Shared Ownership.
Buying property with friends, relatives or business partners is not a new concept and has been
commonplace since second residences or vacation residences became fashionable in the 1960´s.
While sharing costs of an underutilized asset makes financial sense, informal private shared ownership has
many drawbacks. Friendships have floundered over arguments about nearly everything to do with a shared
property, from décor and maintenance to conflicts about how long each person gets to use the property and
when. The result is that many people have avoided sharing a house and even the really wealthy question the
expenditure involved of buying a vacation property outright.
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Today, three major realities are driving the move to formalized shared ownership in vacation properties:
1.- Well thought out and executed ownership documents have created simple and equitable use
plans that make fractional ownership virtually hassle-free.
2.- Property in desirable locations, where prime land is scarce, is increasingly expensive. Prices of
second residences plus the increase in monitoring of discreet income for the great majority, have
brought many to the conclusion that it seems irrational to own what you do not use.
3.- Private Residence Clubs are at the top end of fractional ownership market, offering luxury and
quality that holds its own against resort accommodation anywhere in the world. It demands the
combination of prime locations, exceptional architecture, stunning design and the highest level of
services and amenities to deliver a definitively five-star product.
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6. ANNUAL OPERATING FEE
Owners pay an Annual Operating Fee, which covers the cost related to the professional management and
operation of Fairmont Heritage Place Mayakoba and for the Heritage Benefits Programme provided by
Fairmont Hotels & Resorts.
The costs related to the management and operation of Fairmont Heritage Place Mayakoba are budgeted
in advance on an annual basis, reviewed and approved by the Home Owners Association, before being
fairly and equitably distributed amongst the Owners.
Maintaining a luxury residence to the high standards that Owners expect can be expensive, but the
advantage of fractional ownership is that each owner pays only a fraction of the cost.
Housekeeping and maintenance services will be of the highest standards. The residences will be presented
in pristine condition at all times.
The Annual Operating Fee will be calculated to meet a planned programme of maintenance and
refurbishment of the residence to match the initial high standards throughout the lifetime of every
Owner’s investment.
These Annual Operating Fees represent each Owner’s pro-rata portion of the funds required to cover
the costs, which include, but are not limited to: the ongoing administration of Fairmont Heritage Place
Mayakoba, the reservation and customer service system, satellite TV and high-speed internet costs,
staff salaries, supplies, maintenance, cleaning, housekeeping, laundry, legal, accounting, auditing, fuel,
utilities, insurance, a reserve fund for the replacement and refurbishing of the facilities on a regular cycle
to maintaining the standards, and other costs associated with operating Fairmont Heritage Place Mayakoba.
Utilities
HOA BUDGET DISTRIBUTION
Maintenance
17%
17%
% HOA Budget
3 Bedroom $7,500 USD. year/ fraction.
4 Bedroom $9,300 USD.
year/ fraction.
% the same for both
Housekeeping
21%
21%
12%
12%
10%
10%
11%
11%
9%
9%
Property
Insurance
Reserve Funds
20%
20%
Staff & Admin
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Owner Services
7. FREQUENTLY ASKED QUESTIONS
1.- What is Fairmont Heritage Place Mayakoba?
It is a Private Residence Club that offers luxurious residences on the Riviera Maya´s famous Mayakoba,
the finest resort location that the Riviera Maya has to offer. It is a Private Residence Club modeled on
international best practices and it extends an offering that is unique in its combination of location, luxury
residences, superior amenities, unrivaled privileges and personalized, world-class service delivered by
Fairmont.
2.- What is a private Residence Club?
Private Residence Clubs are the top tier of Fractional Ownership residential product. Private Residence
Clubs provide outstanding value and convenience to their owners. They are located in premier resort
destinations. They feature extraordinary architecture and design, providing the highest levels of service
and amenities. A standard is met which compares favorably with virtually and any luxury resort
accommodation anywhere in the world. A Private Residence Club provides security of ownership, and
ease and flexibility of use with genuine five star services and amenities.
3.- Why was the concept developed?
Primarily, the concept was developed to combine the benefits of second home ownership with the
amenities and services available from a world-class luxury hotel. Secondly, it makes sound financial
sense. According to current studies, the average second home owner uses their property only 17 days per
year. The Private Residence Club offers an attractive, problem-free way to optimize your vacation time.
4.- What are the advantages of Private Residence Club ownership?
Owning a luxury residence at a fraction of the cost of whole ownership, while enjoying award - winning
design, furnishings and premier locations.
• Enjoying services equivalent to a five-star hotel that are not usually available to second home
owners.
• Use of an extensive range of amenities to enjoy your leisure time.
• The ability to invite family, friends and clients to enjoy your Club.
• Knowing that your property is professionally managed, avoiding the maintenance hassles
and concerns typically associated with second residences.
• Opening up travel options to other premier destinations.
• The option to own vacation residences in more than one location without tying up large amounts
of capital in a single home.
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5.- Is a Private Residence Club the same as Fractional Ownership?
The Private Residence Club product is positioned at the high end of the Fractional Ownership category.
6.- Is ownership in a Private Residence Club the same as owning real estate?
You enjoy all the rights and privileges of owning real estate through holding shares in an independent trust
that has freehold ownership to your residence. This means you can sell your share, pass on your share to
your heirs, allow friends to use it, invite guests to share it with you and, of course enjoy it yourself.
7.- Is a Private Residence Club the same as timeshare?
The only way in which this luxury product can be deemed similar to timeshare is that “time” is the factor
used to split up usage and ownership of the property. In every other way, it is fundamentally different.
Most owner´s think of Fractional Ownership, and in particular Private Residence Clubs, as being more
like traditional whole ownership.
8.-Who controls Fairmont Heritage Place Mayakoba and its policies?
Fairmont Heritage Place Mayakoba is controlled through the Board of the Home Owner´s Association and
is managed by Fairmont Mayakoba hotel.
9.- Who created Fairmont Heritage Place?
The Fairmont Heritage Place business model was created by Fairmont Hotels & Resorts as an
enhancement to its portfolio and adheres in all respects to standards set by the finest Private Residence
Clubs in the world. Fairmont Heritage Place Mayakoba is the latest addition.
10.- Are Owners allowed to make changes to the residences or their interiors?
No. the success of the Private Residence Club concept depends on maintaining professionally designed
and delivered residences. This is achieved through appointing award-winning architects and interior
designers and allowing them to deliver their very best work.
11.-Will the residences be maintained and refurbished to five-star quality?
Yes. The residences and club facilities of Fairmont Heritage Place Mayakoba will be maybe maintained
to the luxury, five-star standards initially set. The reserves to achieve this are built into the Annual
Operating Fees.
12-How often can Owners stay at Fairmont Heritage Place Mayakoba?
Owners can stay as often as they choose subject to availability.
For 3 weeks warranty plus limited time on space available basis and following the Use Program.
The Heritage time has an additional cost per stay.
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13.- How does the Use-Plan work?
Owners select and pre-reserve use at the Club on a simple and equitable rotating priority basis.
Please refer to the Use and Enjoyment section within this document for more details.
14.- Do all Owners have equal access and equal privileges at all times?
Yes. All our Owners are privileged and no one is permitted to monopolize holidays or other high-demand
dates at the expense of other Owners.
15.- How can I be sure that I will get the time I want?
By understanding the reservation policies and processes that have been designed to be fair and equitable
and by ensuring that you avail yourself of them. A Fairmont Heritage Place reservation coordinator will
always be available to assist you in ensuring the best possible dates.
16.- Are Owners of Fairmont Heritage Place Mayakoba able to exchange with any other clubs?
Yes. Owners of Fairmont Heritage Place may exchange some of the time they own at Fairmont Heritage
Place Mayakoba to visit other sensational Heritage Place locations.
They may also stay at Fairmont hotels, Swissôtel Hotel, Resorts and Raffles Hotels & Resort around the world
by exchanging their “home” weeks. As well as in any Property around the world.
17.- Does Fairmont Heritage Place Mayakoba always stay in the same home?
Not necessarily. Each of the residences are appointed to exactly the same level of luxury and Owners are
not restricted to one in particular. However, whey will always occupy a residence of equal or similar size
to that in which they have ownership.
18.- Can my unaccompanied guests be sent to vacation at Fairmont Heritage Place, Mayakoba?
Yes. When Owners give appropriate notice of arrival, guests may stay unaccompanied during any Owner
reserved visit. Guests will have all the benefits of ownership during their stay.
19.- Will there be more Fairmont Heritage Place destinations?
Yes. Fairmont Heritage Place is expanding its portfolio. Owners will be kept informed as Fairmont Heritage
Place creates more destination opportunities.
20.- Is storage space available?
Owners can store personal items such as sporting equipment, leisurewear, books and favorite photographs
year round, providing a safe and convenient alternative to packing.
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SERVICES AND AMENITIES:
21.- Are the residences maintained on a daily basis as they would be in a five-star hotel?
The residences at Fairmont Heritage Place Mayakoba are managed and maintained to the levels you
would expect of Fairmont Heritage Place locations worldwide.
22.- What membership privileges are extended to an Owner during their stay?
Owners have full access to all Club facilities while in their residence, in addition to the benefits of the
Mayakoba Privilege Card.
FINANCIAL AND LEGAL
23.- Can a share in Fairmont Heritage Place Mayakoba be resold?
Yes, subject to the Terms and Conditions contained in the Sale & Use Agreement.
24.- Do Fairmont Heritage Place Owners pay Annual Operating Fees?
Yes. Owners pay an Annual Operating Fee, which pays for the professional management and operation of
Fairmont Heritage Place Mayakoba and its affiliation to the additional benefits programme provided by
Fairmont Hotels & Resorts. These annual fees are each owner´s pro-rata portion of the funds required to cover
operating costs including, but not limited to: the ongoing administration of the Club, the reservation and
customer service system, satellite TV and high-speed Internet costs, staff salaries, supplies, maintenance,
gardening, cleaning, housekeeping, laundry, legal, accounting, utilities, insurance, a reserve fund for the
replacement and refurbishing of the facilities on a regular cycle to maintain the standards, and other costs
associated with operating the membership programme and Private Residence Club at Fairmont Heritage
Place Mayakoba.
25.-How will any increases in the annual levies be managed?
The Board of Directors will have the authority to approve annual fees within the norm of market-related
rates, barring extraneous circumstances.
26.-When do I start paying Annual Operating Fees?
The Annual Operating Fee is payable from the time that your residence becomes available for occupancy.
27.- What happens when an Owner does not pay his or her Annual Operating Fee?
The Private Residence Club will continue to function and operate without any impact from any defaults.
The management team will institute agreed actions to recover the fee from the Owner. Owners in default
of their Annual Operating Fees will not have access to the Club or any other benefits.
28.- What is the estimated completion date by the Developer?
Fall 2014.
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