Annual Report - Liberty Seguros
Transcription
Annual Report - Liberty Seguros
Annual Report 1 Contents Annual Report 2010 Liberty Seguros 2 Annual Report 2010 Financial LibertyStatements Seguros ‘ ‘ Financial Statements Annual Report 2010 Liberty Seguros The alignment of all with a simple strategy, but one we aim to execute efficiently, based on strong ethical principles, in which we all take pride, allowed us to close 2010 with the satisfaction of duty done 004 006 007 030 039 098 110 CEO’s Message Company Officers Board of Directors’ Report Financial Statements Notes to the Balance Sheet and Profit & Loss Account Annexes Official Reports 3 Annual Report 2010 Liberty Seguros CEO’s Message Good results despite greater difficulties Following 2009, which came to be recorded in history as one of the most difficult years in the history of mankind, 2010 was even more challenging and problematic, and the effects of the financial crisis, with its monumental impacts on the ‘real economy’ became even sharper. In 2010 we witnessed an increase of the difficulties of Portuguese companies and households, with bankruptcies growing to catastrophic levels, the jobless rate rising to record levels with about 600,000 jobless – a significant part of whom long-term – with a tragic reduction of household disposable income, of consumption and of household savings levels, to which must be added the dramatic increase of overall indebtedness. We now have the lowest savings rate of the past 50 years. Public and foreign debt continued to grow in proportion to the gross domestic product to levels that had not been seen for decades. And the end of 2010 came to confirm the worst of the forecasts, the start to a process of possible bankruptcy, 4 with the international markets doubting Portugal’s ability to meet its financial obligations and to constantly revise both the value of the sovereign debt and its rating and interest rate or risk. The situation that we have reached has brought to light the ill consequences of Portugal having lived for decades on ‘subsidy dependence’ and easy credit, without the economy having developed and responded in terms of productive, sustainable growth. Following decades of a somewhat modest economic convergence with Europe, we have again diverged from the European average and are increasingly an economy at the end of the road. We are thus witnessing a new wave of emigration, not only of the younger generations, but even of families who, in the past, had already sought a better economic life outside Portugal. Over 100,000 Portuguese, many of them youths of excellent education, are leaving our country each year. Had this not occurred over the past decade, unemployment would now be uncontrollable in Portugal, with social consequences hard to predict. It is therefore pressing that a strategic growth model be defined for Portugal, one that will allow our Economy to grow on a sustained basis, focusing on those sectors in which we have competitive advantages, that will drive exports (and replace imports), strengthen Portugal’s image abroad, generate employment, increase productivity and make a break with these years on end of average growth rates of less than 1%, one of the world’s lowest figures. In 2012, according to the OECD, Portugal will be the only country in recession! The insurance industry is naturally a reflection of what happens in the economy and, consequently, this industry too has returned low growth, particularly in the Real (Non-Life) business lines. As a result of the present situation of the economy, low growth, lack of productive investment, growing household debt, increasing unemployment and the constant struggle between market operators, Non-Life business taken as a whole has returned a marginal growth of just 0.7%. A contribution to this increase was made by the increases of 0.4% in the Motor insurance, 2.5% in Fire insurance and 5.9% in Health insurance, the latter reflecting the growing concern of the Portuguese in the matter of access to health care. It should be mentioned that Workmen’s Compensation has again declined in 2010 (4.6%), reflecting the current situation in the business world, with a growing number of bankruptcies, while also mirroring the increasing jobless rate, now standing around 12%. Notwithstanding this slight growth of Non-Life business, its weight as a proportion of the gross domestic product has fallen, in that, according to Bank of Portugal figures, the GDP grew by 1.3% in 2010. Life business grew by 17.2%, largely the result of the increase of life insurance (33.3%) as a result of the increase of sales of guaranteed capital and income contracts in line with the commercial policies of the banking institutions. Against this difficult and unstable background in which we live, Liberty Seguros closed 2010 with numbers that naturally fill us with pride and satisfaction. We closed the year with turnover standing at €200.1 million, up 6.2% over 2009. The Non-Life claims rate was 68.8%, slightly higher than in 2009, driven by the storm that struck the island of Madeira on the morning of February 20th. The market share in NonLife has continued to grow, up from 4.0% in 2009 to 4.3% in 2010. The solvency margin increased from 233.1% in 2009 to 266.9% in 2010, thanks to the net profit returned in 2010 in the sum of €9.376 million (2.9% more than the figure of €9.111 million for 2009). The return for equityholders was 9.2% considering the total capital in Portugal (greater than required to operate). It was a year in which Liberty Seguros was again outstanding for dozens of CEO’s Message solidarity institution that helps children with cancer, through the delivery of hardware during a visit to the Porto Cancer Institute, with the presence of Aurora Cunha, a famous athlete. Meeting of about 60 Liberty Seguros volunteers for the reafforestation of an area in Abrantes that was affected by a major fire in 2007. The Cleaning Portugal Movement, Liberty Seguros having mobilised about 2,000 volunteers to form a Blue Brigade comprising employees and partners from the north to the south of the country, the goal being to clean up beaches, woods and forests, and garbage tips, thus contributing to a cleaner environment. There was also a considerable number of other activities, support and initiatives directed at sharing with the society of which we form part and in which we carry on our business the remarkable success that we have achieved. In closing I would obviously like to pay tribute and extend thanks to our partners, professional insurance intermediaries, service providers and suppliers, as well as to Liberty Seguros’s extraordinary team of employees. The alignment of all with a simple strategy, but one we aim to execute efficiently, based on strong ethical principles, in which we all take pride, allowed us to close 2010 with the satisfaction of duty done, in that it was yet another memorable year, rich in positive, exalting experiences, and with very positive overall results. ‘ Against this difficult and unstable background in which we live, Liberty Seguros closed 2010 with numbers that naturally fill us with pride and satisfaction. ‘ social-responsibility initiatives that reflect a true, positive competitive differentiation in our way of being and operating in the marketplace. Once again, they all fill us with pride, but there are some that I would like to point out in particular. Following the natural disaster that struck Madeira in February 2010, Liberty Seguros was at the front from the very first moment, supporting both the population and its customers through various solidarity measures. For the second straight year, in association with a Spanish NGO – AFAN – that provides humanitarian aid to children that suffered the terrible nuclear tragedy that affected Chernobyl, Liberty Seguros brought 16 children to Portugal to spend the summer with various families of Liberty employees, business partners and customers, in a purer environment and with good food, allowing them to recover and go back to their country stronger and more resistant. Having become, in 2008, Portugal’s first insurance company to subscribe to the European Road Safety Charter, Liberty Seguros joined up with Prevenção Rodoviária Portuguesa (Portuguese Highway Safety – PRP) , with a view to creating awareness of and sensitivity among the public to highway safety issues so as to encourage saferdriving habits. Support to pilgrims in May 2010, on the occasion of the visit of Pope Benedict XVI to Portugal, involving the provision of 100,000 reflector jackets and drums of water. Support to the Acreditar Association, a private social Annual Report 2010 Liberty Seguros José António de Sousa President & Chief Executive Officer jose.de.sousa@libertyseguros.pt 5 Annual Report 2010 Liberty Seguros Company Officers Company Officers 2009-2012 Chairman Dr. Frederico José de Melo Pereira Coutinho Secretary Dra. Maria da Paz Vale e Azevedo Tierno Lopes Board of Directors President & Chief Executive Officer Dr. José António da Graça Duarte de Sousa Member Sr. David H. Long Member Sr. Christopher L. Peirce Member Sr. Luís Bonell Goytisolo Member Dra. Marta Sobreira Reis Alarcão Troni Supervisory Board President Dr. Pedro Manuel Travassos de Carvalho, R.O.C. n.º 634 Member Dra. Maria Filomena Lindeiro Esteves Salgado Oliveira Member Dra. Ana Cristina Louro Ribeiro Doutor Simões, R.O.C. n.º 946 Alternate Dra. Ana Margarida Garrido Vaz Teixeira de Sousa Crespo de Carvalho Statutory Auditor Ernst & Young Audit & Associados - S.R.O.C., n.º 178 Represented by Dra. Ana Rosa Ribeiro Salcedas Montes Pinto, R.O.C. n.º 1230. Company secretary Full Dra. Maria da Paz Vale e Azevedo Tierno Lopes Alternate Dr. Nuno Miguel da Silva Pimenta Madeira Rodrigues 6 ‘ ‘ Board of the general meeting Liberty Seguros directs its business at the individuals, households and small and medium enterprise segments, dealing in the Non-Life segments, particularly Motor, Workmen’s Compensation and Fire Board of Directors’ Report Annual Report 2010 Liberty Seguros Board of Directors’ Report To the Members of Liberty Seguros, SA, Under the law and the articles of association the Board of Directors of Liberty Seguros, SA, is pleased to submit its Management Report and Accounts for 2010 Introduction Liberty Seguros has been in business in Portugal since May 23, 2003, following the acquisition from the Swiss Crédit Suisse group of the former Companhia Europeia de Seguros, SA. The latter changed its name to Liberty Seguros, SA, following a resolution to the effect adopted on February 2, 2004. In 2010 the portfolio of Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal was incorporated into Liberty Seguros, through an increase of the contributed capital paid up in kind. The Génesis branch carries on its business on the basis of a distribution agreement involving multi-risk insurance linked with mortgage loans. With eight decades of experience, Liberty Seguros relies on the dedication of each one of its 480 employees in a constant search for protection solutions for Portuguese households, individuals and micro, small and medium enterprises. The Company has 27 commercial facilities around the country known as Liberty Seguros spaces, besides 7 offices that provide support to the Insurance Agents’ offices, the strategic allies of the Company through which an ample range of products and services is provided, allowing customers to enjoy a life that is safer and better protected. THE Liberty Mutual Group Founded in 1912, the Liberty Mutual Group, headquartered in Boston in the United States of America, comprises a number of diversified international financial services companies. It is one of the biggest insurance groups of the United States of America. With over 45,000 employees working at more than 900 offices around the world, the Liberty Mutual Group offers a large range of high-quality products and services for individuals and companies. Misson In Portugal, as in the rest of the world Liberty Seguros finds values such as Solidarity, Team Spirit, Dedication, Commitment at Work and Responsibility to the Community, which are perfectly in tune with its mission: For The Protection of the Values of Life, seeking > to understand and meet customer expectations, which it serves through innovative security solutions that allow them to achieve their objectives; > to be the leader in those markets in which it operates, creating value for its equityholders; and > to maintain the motivation and wellbeing of its employees, providing them with fair growth opportunities. 7 Annual Report 2010 Liberty Seguros Objectives Liberty Seguros directs its business at the individuals, households and small and medium enterprise segments, dealing in the Non-Life segments, particularly Motor, Workmen’s Compensation and Fire. The main objectives of Liberty Seguros involve putting the Company among the first five groups operating in Portugal in the main Non-Life lines, focusing the business on the Agents distribution channel. Strategic Iniciatives The Company defends the Protection of Life’s Values through quality services constantly suited to the needs of the market, ensuring the satisfaction of its customers and the Group’s sustained economic growth especially through: >d eveloping products better suited to the protection needs of each customer; > increasing its geographic presence in the major markets so as to come closer to the customers; > s trengthening Liberty Seguros’s position on the basis of the Group’s values and those of the Portuguese market; > e nergising the use of the new technologies in the service of the distribution channels, or offer an innovative, more effective service; > b eing recognised by the market as a socially responsible company; > c alling society’s attention to the subject of highway safety. Board of Directors’ Report Ethics and Compliance Liberty Seguros has had a Code of Ethics and Professional Conduct applicable to all its employees since May 1, 2005. It was revised and extended in October 2008. This Code is an adaptation for Portugal of the Liberty Mutual Group’s Code of Ethics and Professional Conduct. Taking into account the specifics of Portuguese law, particularly with regard to labour law, it was determined that some aspects and procedures would have to be altered with a view to their easier assimilation by its addressees and by their unions, which were consulted throughout the process of adaptation. It therefore proved possible to adopt a code that is now one of the most important components not only of the in-house rules of Liberty Seguros but also of the organisation’s culture itself. In this aspect, too, Liberty Seguros was outstanding, the first insurer operating in Portugal to have a code of conduct of this scope, which came to by divulged via the public site in compliance with the legislation in force that stipulated the insurance companies’ duty of establishing and monitoring codes of conduct. The Code establishes important professional conduct guidelines, clarifying what conduct is allowed and what is not, as well as recommended conduct, which Liberty Seguros considers to be the adequate standard of conduct. Liberty Seguros Offices and Spaces Azores 1. Conflicts of interest: definition of what is understood by conflict of interest, with examples of forbidden conduct; 2. Use of information: containing the rules governing the use of professional information, industrial property rights, professional secrets, copyright and personal data; Continental Portugal 8 Madeira 3. Human Resources Policy, in which there is reference to the responsibility of treatment with dignity and respect; 4. Use of Liberty Seguros’s Means and Resources; 5. Compliance: this is the prime chapter, dealing with the importance of complying with the law, rules and regulations, the integrity of financial controls and public reports, prohibited commercial practices, compliance with anticompetition laws and prevention of crimes such as money laundering; 6. Report on Violations of the Code of Ethics and Professional Conduct, which explains the procedure to be adopted in the event of possible infringement of the rules of the Code. Appended to the Code, and in keeping with the procedure provided for therein, there is a Declaration and Term of Responsibility. It is distributed every year to directors, managers, senior staff and other employees occupying certain posts, recalling the rules of the Code and providing employees with an opportunity to identify potential conflicts of interest. Compliance at Liberty Seguros is entrusted to the Legal & Compliance Office, whose duties include those aspects more relevant to ensuring that the entire organisation is in a position of legal conformity: > providing support and response to every need for information and legal support stemming from the pursuit of the Liberty Seguros objectives, creating the conditions required to observe and comply with every imperative of a legal nature impacting of the development of the business; > providing legal consultancy to the Board and the Divisions, making complete information Annual Report 2010 Liberty Seguros and clarification available and resolving all issues of a legal nature; ensuring the disclosure of the legislative framework applicable to the business of Liberty Seguros. > e nsuring the technical correctness and conformity with the interests of Liberty Seguros of all contracts to which it is a party, reviewing and writing the respective clauses and providing support in their negotiation; > s upervising and controlling the legal coherence of the clauses of all insurance contracts marketed by Liberty Seguros, the wording of the General, Special and Particular Conditions based on the text proposed by the technical areas, and reviewing the respective forms and supporting documents; > e nsuring the technical legal legal correctness, the legal conformity and the conformity with the rules and directives of the Liberty Mutual Group of all the in-house standards and regulations of Liberty Seguros. >p erforming all the tasks allotted to the post of Business Ethics Administrator, in accordance with the definition provided by the Liberty Mutual Group. > f orming part of the Risk-Management Committee, with the duties set out in the respective definition; > f orming part of the Liberty Seguros Employee Pension Fund Monitoring Committee; > c onceiving and executing training courses on Compliance and Insurance Law matters for Liberty Seguros employees and also for our network of agents. The importance of the means and instruments of compliance with the rules is thus recognised and ensured by Liberty Seguros, complying with what is yet another aspect of internal control, under the Insurance Supervisory Authority’s Regulatory Standard 14/2005-R of November 29. ‘ Liberty Seguros has had a Code of Ethics and Professional Conduct applicable to all its employees since May 1, 2005 ‘ Board of Directors’ Report 9 Annual Report 2010 Liberty Seguros ment policy applies transversely to every one of the Company’s areas. It formally defines the targets of Liberty Seguros’s risk management, dealing with the duties, responsibilities and authorisations that underpin the process adopted by the Company to meet its goals. Additionally, it provides the Company with protection against the various risks it incurs, while providing an overview and clear knowledge of the risk management undertaken by the Company for the various internal and external parties involved and for the supervisory authority. The Risk.Management Committee is the body where matters transverse to the entire company are discussed, related with Risk Management and Internal Control. It is charged with definition of the risk-management policy and with proposals for its annual revision and updating. Risk-management policy is subject to the approval of the chairman of the Board of Directors and is reviewed and updated at least annually. The chairman of the Board of Directors has final responsibility for the decision as to the adequacy of the risk-management policy, based on the recommendations of the Risk-Management Committee. The specific Insurance, Market, Liquidity, Credit and Operational Risks have been reviewed by Liberty Seguros and are divulged in the Notes to the Accounts in Notes 4.2, 4.3 and 6.16. During 2009, within the scope of its duties of maintaining a system of internal control of financial reporting, efficacy and efficiency of operations and compliance, the Internal Control area (SOX) updated the documentation supporting a number of processes whose processing circuit in respect of information of an operational, financial or compliance nature had undergone alteration. It also performed tests on the significant controls, drew up recommendations for improvements and monitoring and tested their implementation. This list 10 of updated processes, controls tested, inefficiencies detected and improvements implemented is included in the annual report on the “Current Status of the Risk-Management System”, a document that forms part of the Risk-Management Policy. Human Resources Human Resources Policy The Liberty Seguros Human Resources Policy is defined and oriented in the light of the Company’s strategy. It consists of the planning, organisation, co-ordination and control of techniques lending support to and promoting the performance of its employees, with a focus on the ongoing development and professional growth of its Human Capital. This focus is of significant importance in the troubled period that, in economic terms, has destabilised financial markets around the world. It is particularly important that Liberty Seguros develop and consolidate skills, contributing in a structured, cohesive manner to a culture governed by values of Honour, Excellence, Rigour, Commitment and Team Spirit, focused especially on the customers, as well as on the quality of the services provided to them. To provide employees with these skills is the prime aim of the policy and strategy of the Human Resources Division: to develop and consolidate specific customer-oriented skills, surpassing their expectation and anticipating their needs. Liberty Seguros knows it has potential in its Human Capital. To retain and develop this potential is its main task, helping employees to manage their expectations and careers, while promoting their personal and professional wellbeing. and balance. It is this proactive, customer-oriented attitude and way of being, under pinned by strong leadership, that makes it stand out in the insurance market. Total Headcount - Age Structure Men 48.9% Women 51.1% > de 60 years Men 21% Women 79% 51-60 years Men 72% Women 28% 41-50 years Men 51% Women 49% 31-40 years Men 49% Women 51% 21-30 years Men 21% Women 79% ‘ 51,1% of Liberty Seguros headcount are women ‘ Risk-Management Control System and Internal Control The risk-manage- Board of Directors’ Report TRAINING +To achieve its results in excellence Liberty Seguros focuses on the development of its employees through internal and external course or other activities: > partnerships with institutes of higher education directed at the development of specific skills through courses made-to-measure for specific groups of employees; > scholarships part-funded by Liberty Seguros; > courses imported from the Liberty Mutual Group; > Liberty Academy: of the various activities of the Liberty Academy, it’s worth underscoring the various training modules organised by in-house colleagues that have shown considerable willingness to organise them, sharing their know-how and experience with the others; > Team-building measures that align actions and conduct, strengthen the teams, bringing them face-to-face with problems with which they will have to deal and resolve, cultivating individual skills in a scenario appealing to everybody’s involvement. At heart, everything that is experienced in day-to-day life in business surroundings. Liberty Seguros considers that training is an investment made by the Company in its employees, as well as recognition of their work, for its believes in their development potential. PERFORMANCE ASSESSMENT SYSTEM Liberty Seguros has, since 2004, implemented a Performance Assessment system for all its employees, involving three phases: Planning, Monitoring and Evaluation, in which employees and management are guided by 2 parameters – Objectives (quantitative) and Skills (qualitative). Board of Directors’ Report GREAT PLACE TO WORK EXPERIENCE In 2010, Liberty Seguros again took part in the study performed by the Great Place to Work Institute, standing 3rd in the ranking and 1st of the financial institutions. This prize is yet another cause for pride and an incentive for the Liberty family, in the dedication always demonstrated, taking into account the evaluation criteria underlying this study, of which factors are underscored such as Credibility, Respect, Impartiality, Pride and Comradeship, and the 20 years of experience of the institution in performing studies of this kind. Participation in the study organised by GPTW has provided Liberty with a challenging experience, for it has allowed very effective assessment of the opinion of its employees as to the matters addressed in the study, which confirms Liberty’s efforts to provide excellent working conditions for its employees. SOCIAL RESPONSIBILITY For Liberty Seguros, social responsibility measures are of extreme importance, for they generate value both for its employees and for society as a whole. The Company considers that, by incorporating social responsibility into its business strategy, it benefits from the link that it builds up with the community as a citizen company. The following measures are underscored in 2010: > “1st Baby of 2010” Project – For the 6th straight year Liberty Seguros offered Life Insurance to the year’s first baby; the insurance was offered to three babies this year. Created in 2005, this project aims to help people to live safer, more stable lives, making a positive contribution to an improvement of their daily lives, in perfect in tune with the Company’s motto: “For the protection of the values of life”. > “Solidary with Madeira” – The natural disaster that struck Madeira in February 2010 became a human and material tragedy of awesome dimension. From the very first moment Liberty Seguros was in the front line, providing support both to the public in general and to its customers. During 2010 Liberty Seguros organised several solidary measures, the funds raised reverting to the Madeira victims. Of these we would underscore the Liberty Seguros Solidary with Madeira BTT Outing in Leiria, the Bike Festival BTT Marathon and the Marathon of the Teams. These various initiatives raised a total of €5,000 for the Desenvolvimento Comunitário do Monte Association. Liberty Seguros also joined up with the Madeira Mountains Forestation project organised by Funchal City Council, contributing €10,000 towards the purchase of trees and other plants. ‘ The Company considers that, by incorporating social responsibility into its business strategy, it benefits from the link that it builds up with the community as a citizen company. ‘ In 2008, Liberty Seguros complemented this assessment through the introduction of a 360º return system at skills level. There is now more than one assessor (the person, who self-assesses himself, his superior, his peers carrying on identical jobs, and the team). The aim of the assessment system is to be a support tool for objective management, focused on the business. For this reason the 360º has strengthened the assessment of critical skills as well developing all those who contribute to this goal. Annual Report 2010 Liberty Seguros 11 Annual Report 2010 Liberty Seguros > Liberty Seguros supports Pilgrims - Every year we hear about cases of pilgrims who are run over on their way to the Fátima Shrine during the pilgrimage. In May 2010, within the scope of the visit to Portugal by pope Benedict XVI, Liberty Seguros contributed to the improvement of the safety conditions of the thousands of pilgrims through the offer and distribution of 100,000 reflector jackets. This major operation relied on the co-operation of our business partners and of the Liberty Seguros Spaces, and was implemented with the support of the Red Cross. During the week before Benedict XV I’s visit , Liberty Seguros was present at the assistance stations strategically located by the Red Cross around the country to provide support to the many thousand pilgrims. At these assistance stations the pilgrims received Liberty Seguros caps and bottled water were available. This action was directed at strengthening the Liberty Seguros highway-safety and social-responsibility strategy. > Adoption of two Institutions - In 2010 Liberty Seguros decide to adopt two social solidarity institutions during a period of two years. One of the institutions chosen was the Campanhã Youth Centre, which takes in 90 boys and male youths as boarders. The other choice was Ajuda de Mãe (Mother’s Help), an institution that takes in pregnant women and their children undergoing economic and social difficulties. The aim is to provide education and information in health matters and to support the child-bearing women. in their social and professional reinsertion. A large part of the work undertaken by these institutions is in the hands of volunteers, with the contribution of all Liberty Seguros employees. 12 Board of Directors’ Report > “Chernobyl Children” project – For the second straight year, and again in partnership with its Cultural, Recreational and Solidarity Association (ACLIS) and in co-operation with AFAN – a Spanish humanitarian-aid NGO – Liberty Seguros promoted the programme of support for children victims of Chernobyl. This programme allowed 16 children to be brought to Portugal who were taken in by the families of Liberty Seguros employees, business partners and customers. During five weeks these children were able to live in a purer environment, in comfort and with obvious health benefits. The impact of this project on the lives of these children and on the families that generously welcomed them was quite extraordinary. > Solidary Mother’s and Father’s Days – Liberty Seguros decided to commemorate both these days in a very special way. To celebrate Father’s Day a donation was made in the name of all Liberty’s Fathers to the Coronel Sousa Tavares Child Centre in Beja, which was severely damaged by a major fire in January, which destroyed a part of the facility. On Mother’s Day, in the name of all the Company’s mothers, Liberty Seguros offered IT material and three sofas to the three tetraplegic children the institution supports. > Support for Ajuda de Berço - To celebrate World Food Day, Liberty Seguros decided to put into motion a measure to collect food and essential items, which reverted in full to Ajuda de Berço (Cradle Help).. As has come to be the custom, whenever appeals of this sort are made in-house, a great many sign up and the generosity of the Liberty Seguros personnel is evident. This year, the quantities of essential foodstuffs, nappies and detergents collected outperformed all expectations. This was certainly an excellent contribution to a happier Christmas of all those who use this association that takes in children either abandoned or at risk, from the time of their birth up to the age of three years. > “World Human Rights Day” - In 2010 Liberty Seguros decided to celebrate the World Human Rights Day on December 10, recalling the content of the International Human Rights Charter. For the purpose, the Company prepared posters based on a selection of key words taken from the Universal Declaration of Human Rights; on them pictures were placed of happy human faces, with a positive attitude, personifying the objective and the spirit of the declaration. The visual effect recalled a jigsaw puzzle under construction, for the message that was passed on also spoke of values undergoing permanent construction. > Support for the Acreditar Association – In 2010 Liberty Seguros supported the solidarity campaign launched by Acreditar, a private social solidarity institution that aims to held children with cancer and their families to overcome the various problems with which they are faced as from the moment of diagnosis of the illness, contributing to foster hope. The support provided by Liberty Seguros comprised two measures, the offer of 11 computers for the Acreditar facility in Coimbra, and a visit to the paediatric unit of the Porto Cancer Institute, accompanied by the athlete Aurora Cunha and by the figure Ruca who offered the children a collection of didactic computer games. > Liberty Seguros planted solidarity in Baião: A Liberty Seguros team transformed the grounds surrounding an Occupational Activities Centre. Where there were weeds and stones an orchard, a kitchen garden and a garden were born. The ‘miracle’ occurred on the land neighbouring on the Occupational Activities Centre building in the village of Mesquinhata, a facility run by the Baião Santa Casa da Misericórdia, which takes in disabled youths. The ‘miracle workers’ were about a hundred Liberty Seguros employees and business partners. Spade and hoe and a great deal of solidarity spirit radically changed the ground surrounding the Mesquinhata facility, where brambles and dead vines gave way to the birth of a decorative and useful garden where trees will flourish, as will herbs and vegetables, while the greenhouse will be of great utility to the very subsistence of the institution, besides allowing the inclusion of gardening in the support activities for the disabled youths. > Liberty Seguros donates hardware - During 2010 Liberty Seguros donated about 100 computers to dozens of charity institutions, which were thus able to replace their obsolete equipment or obtain equipment where they had none. > Investment in the health of its employees: Throughout 2010 Liberty Seguros undertook various activities directed at the health and wellbeing of its employees, organising, in particular, cholesterol and diabetes checks, blood collection and flu vaccination. Board of Directors’ Report Annual Report 2010 Liberty Seguros Defence of the Environment > Reafforestation in Abrantes – You plant the future today - On November 10, a group of some 60 Liberty Seguros volunteers met at the Murteiras Estate in Mouriscas to reafforest an area that had been consumed by a major fire in 2007. During several hours these volunteers planted around 400 of the 2,500 trees. This project was carried out in partnership with ANEFA (National Forestry, Agricultural and Environmental Companies Association), the entity that over the coming years will monitor the planted area, ensuring that it is preserved. ‘ Up and down the country, the Liberty Seguros Blue Brigade cleaned beaches, woods, forests and garbage tips, contributing in this way to a cleaner environment. ‘ > Cleaning Portugal – In 2010 Liberty Seguros came to be associated with the civic ‘Cleaning Portugal’ movement. For the purpose it mobilised come 2,000 volunteers as a Blue Brigade comprising employees and business partners. Up and down the country, the Liberty Seguros Blue Brigade cleaned beaches, woods, forests and garbage tips, contributing in this way to a cleaner environment. 13 Annual Report 2010 Liberty Seguros Board of Directors’ Report 14 > Liberty Seguros radio campaigns on highway safety - Lending continuity to its social responsibility policy, Liberty Seguros has implemented new Highway Safety Campaigns. The campaign was mainly broadcast during times of heavier traffic, such as summer, Christmas, Easter and national holidays, calling attention to and reminding drivers of the dangers of driving without seatbelts, lack of use of child car > Liberty Seguros organises the 2nd Works and Highway Accidents Congress: Prevent and Repair - Following the success of the first congress held in 2008, Liberty Seguros, in partnership with the National Forensic Medicine Institute and the Portuguese Personal Injury Assessment Association, organised the 2nd Works and Highway Accidents Congress: Prevent and Repair. The meeting took place on November 18 and 19 at the Lisbon Congress Centre. Its main objectives were to promote the debate on prevention and repair in Works and Traffic Accidents, to present the more recent data on accidents and to draw up a balance of two years of application of the Table of Disabilities through Works Accidents and Professional Illnesses and the National Table for the Assessment of Permanent Disability in Civil Law. as more economical, efficient, ecological, sustainable and defensive driving style. The course is divided into 3 programmes and 3 major subjects. Defensive Driving, Economical Driving and Driving practices. The aim is to orient and to encourage car drivers to drive in a preventive manner, driving defensively and economically, eliminating any flaws and avoiding excessive, unnecessary wear and tear of the machine and fuel consumption. These courses will provide drivers with greater knowledge of driving techniques, of the procedures for economical driving, of reaction times, of vehicle maintenance and of the Highway Code. m Cicl 6648_sabado_205x137_AF1 10/29/10 5:57 PM Page 1 > Liberty Seguros strives for clean cycling Liberty Seguros and the Portuguese Cycling Federation (FPC) came together in 2010 with a view to promoting and regulating cycling and ethics and loyalty in the sport. The initiative is a pioneering one in Portugal and it aims to take a step forward in the fight against doping in order to make Portuguese cycling more professional, putting it at European levels in cycling demands and rigour. The protocol also calls for support for the athletes of the National Cycling Team who, in 2010, took part in the Volta a Portugal race and are undergoing preparation for the 2012 Olympic Games. Furthermore, one of the most emblematic measures for the elimination of doping in cycling was the creation and implementation of the ‘Liberty Seguros Medical Booklet’, allowing the health of the members of the o > Liberty Seguros Support Driver Refresher Course - Continuing its focus on Highway Safety, Liberty Seguros supported the launch and production, in 2010, of the Driver Refresher Course – a series of three interactive audiovisual educational training programmes designed to create driver awareness of a safer, seats, greater care when driving in rain or fog, and checking the condition of the vehicle, among other things. Rec > Liberty Seguros and Prevenção Rodoviária Portuguesa (PRP) came together in a Highway Safety Campaign On June 20, 2008, Liberty Seguros became Portugal’s first insurance company to subscribe to the European Road Safety Charter, undertaking to implement several measures to create awareness and sensitivity among the public of highway safety issues so as to encourage safer-driving habits. The aim was to reduce the number of deaths by at least 50% by 2010. Lending continuity to this great project and to the focus on one of the main themes of its communication strategy, Liberty Seguros is to be associated with the PRP (Portuguese Highway Safety) over the next three years The aims of this partnership are to create awareness among the general public of specific highway safety matters and their consequences, to encourage drivers to adopt appropriate conduct and to promote a sense of identity and commitment among citizens in respect of the values of highway safety. Sports Sponsorship en d el o Highway Safety ad o p Board of Directors’ Report National Cycling Team to be monitored. The protocol entered into with the Portuguese Cycling Federation is based on principles of sports ethics and reflects the continuation of Liberty Seguros’s focus on cycling. > Blue Anti-doping Wave in the 72nd Volta a Portugal - Once again the Liberty Seguros Blue wave hit the road to spread a contagious wave of joy and enthusiasm among cycling fans along every stage of the Round Portugal Cycle Race, which has Liberty Seguros as its Official Insurer. After the end of the race and having drawn up a balance sheet, the numbers are impressive: More than 1,200 Liberty Seguros business partners and employees were present during the ten stages of the ‘Volta’. In this 2010 edition the intention was that the Blue Wave be stronger than ever in supporting the sport about which we are so passionate and in getting across the serious anti-doping message, promoting an active movement encouraging good sport practices and a clean sport. > Sport São João de Ver Cycling Teams Liberty Seguros is the principal sponsor of Annual Report 2010 Liberty Seguros the Sport São João de Ver Cycling Teams through a contract valid for four years. It calls for the continuation of the struggle to eliminate doping from Portuguese cycling. The support is mainly directed at fostering the sports growth of the athletes in clean cycling, based on the principles of sports ethics.Sport São João de Ver Cycling is a great training school that works with the athletes from a very young age and has produced great talent in Portuguese cycling. From early on the club instils in its athletes values that are important in the sport, such as seriousness, punctuality, team work and regard for the adversary. Besides child, beginner, youth, cadet, junior and under-23 cyclists coming to wear the Liberty Seguros colours, they will undergo courses on health problems caused by the use of dope and prohibited substances. > Handball - During the 2010-11 sports season Liberty Seguros continued to support the Liberty Seguros/São Bernardo Handball Club which plays in the Professional Handball League. This support once again strengthens Liberty Seguros ‘s focus on sport and on the defence of a health life style based on values such as team spirit, dedication and commitment. > Water Polo - In the 2010-11 sports season Liberty Seguros continues to support the CDUP/ Liberty Seguros University of Porto Sports Centre’s Water Polo Team. > BTT - Liberty Seguros sponsors the young Emanuel Pombo and the Liberty Seguros Specialized Team. The 2010 season was fantastic for the team’s athletes in sports terms. Since 2003 the team has made it to the podium on more than 100 occasions and, in 2010, it organised a new project involving the following athletes: Emanuel and Daniel Pombo, competing in the Elite category, and Patrick Talas in the Cadets Category. also the main sponsor of the “International Pairs Golf Circuit. This year, the world’s biggest golf competition, the International Pairs olf Tournament, began in Portugal at the Aroeira Golf Club on March 21. The circuit is organised by VIQ Golf of Porto and several qualifying events are held in Portugal. The winners of the Portuguese final, this year held on the island of Terceira (Azores), represent Portugal at the World Final at Loch Lomond in Scotland. Created in the United Kingdom in 1998, this Circuit is considered the world’s biggest pairs competition involving over 200,000 players. > Liberty Seguros Sponsors Matosinhos ADSL BTT School - Sponsorhsip by Liberty Seguros of the Matosinhos ADSL BTT School, to provide training up to Juniors level, forms part of the Company’s strategy to encourage cycling in Portugal and to support the younger racers, while allowing the relaunch of BTT and of Cross Country, an Olympic sport, in Portugal. Liberty supported the team’s involvement in > “5th Liberty Seguros Golf Trophy Tournament” - This year the 5th Liberty Seguros Golf Trophy Tournament was held on June 12 at the Victoria Golf Club in the Algarve. This event is now a high-point in the sport’s calendar, which the players invited look forward to with great expectations. For Liberty Seguros it is an opportunity to bring together its customers and partners, and to provide them with an afternoon of golf on one of the country’s outstanding courses. wFor the fourth straight year Liberty Seguros was 15 Annual Report 2010 Liberty Seguros Board of Directors’ Report all the activities and events of the Portuguese calendar and in national and international tournaments held during the 2010 sports season. > Minho Regional BTT (DHI) Championship – Liberty Seguros - Liberty Seguros and ACM (Minho Cycling Association) entered into a protocol for the sponsorship in 2010 of the Minho Regional BTT (DHI) Championship and of the “Portugal Day One” Bike Tour. Liberty Seguros officially designated the BTT (DHI) Championship the Minho Regional BTT (DHI) - Liberty Seguros Championship and was the Principal Sponsor of the “Portugal Day One” Bike Tour held on June 24, 2010, in Guimarães. > Liberty Seguros Races & Tours - Liberty Seguros and RunPorto.com continued their strong partnership in 2010. In this 16 sponsorship, Liberty Seguros plays a fundamental role in that it is the official sponsor of most of the events. The aims, in conjunction with RunPorto, are to increase participation in the events even more – in 2009 more than 100,000 people took part – to contribute to increasing considerably its notoriety in the Greater Porto area, to pass on the “Blue anti-doping wave for clean sport” message and to contribute to social causes in that all the events collect funds (through the inscription fee) for donations to solidarity institutions. This year, on July 11, the Liberty Seguros Races & Tours for Clean Sport was held for the first time. The initiative will continue in 2011 dit aims to provide yet another warning as to the need to keep the sport, both in top competition and for the masses, free of noxious, prohibited substances. The main objective of this first “Races & Tours was to attract the biggest number of inscriptions (€1 per participant) and to ensure that many solidary athletes take part in the event in that the enrolment fee reverted in full to the Eng. Paulo Valada Insertion Community, a facility of the Youth Foundation that supports young mothers at risk. Another edition of the prestigious St Sylvester race was held on December 26, this year named “Liberty Seguros St Sylvester City of Porto”, known to be one of the oldest and most traditional events. > Liberty Seguros and Aurora Cunha The former Olympic athlete joined the Company once again in 2010 in the promotion of Clean and Healthy Sport. This partnership, which has brought Liberty Seguros and Aurora Cunha together since 2008, has been renewed for three years and is the result of the sharing of objectives in the matter of efforts to promote anti-doping policies, of focusing on clean, healthy sport for all and of awakening consciences to the defence of sports ethics. The athlete will support and be present at the most varied social responsibility events organised by Liberty Seguros, and will receive cooperation in those initiatives she undertakes in support of young athletes and in the promotion of athletics. Board of Directors’ Report > “Inatel Football School / Liberty Seguros” Protocol - A protocol was entered in on August 4, 2009, at the 1º de Maio playing grounds in Lisbon, for the creation of the Inatel/Liberty Seguros Football School. The new football school opened its doors in September of that year to train youths and to take part in the various tournaments and events. As part of its social responsibility policy, the support provided by Liberty Seguros will allow children from needier homes faced with economic difficulties to take part in the project. The school will be a leisure area where children and youths can enjoy a game of football while they are given appropriate education as sportsmen and as future citizens, with healthy life styles, simplifying their harmonious development. The school’s main aim is to promote their overall development through sport, creating a habit of healthy occupation of their spare time through football, understood as an activity complementary to their school activities. The end purpose is eminently educational and social, with full regard for the harmonious growth of the children and youths involved. ‘ Institucional Projects > Liberty Seguros challenges the Portuguese to train and to adopt positive attitudes - At a time when events in the global economies over the past two years have contributed to a negative sentiment among the population in respect of the economy, finance, the political class and society in general, Known as “Positive Portugal”, this project was based on the conviction that it’s really worth while training positive attitudes and winning dynamics. For the purpose,it fell back on the supervision of the experienced Prof Jorge Araújo, a renowned basketball trainer who has studied and and worked intensively in the area of training emotional motivation applied to employees of companies. To meet this goal, Liberty Seguros organised a ‘training session’ in each of the country’s 18 districts, inviting outstanding personalities of the region in question to take part in each session. At every session testimonial was provided by a local figure of exemplary success and personal affirmation under particularly adverse conditions The “Positive Portugal” project, which is part of the vast.diversified programme of social responsibility actions developed by Liberty Seguros, also seeks to reflect the Company’s own operating philosophy, a Company that came into Portugal in 2003 with a very motivated team and a new attitude, which allowed it an excellent performance in a market subject to very difficult conditions. Liberty Seguros decided to launch an initiative of national scope, the main aim of which is to foster a positive, constructive, dynamic, proactive attitude, among both the business fabric and Portuguese society ‘ > LIBERTY Classics Team - Liberty Seguros has two Classics Teams on the road which divulge the Liberty Auto Classics, a special motor insurance on the Portuguese market that covers own damage to motor cars classified as Classic cars. The Classics Teams comprise the pair Rui Osório (driver)/ Armando Jorge (co-driver), competing at the highest level in the 1995 Jaguar XK 140 Roadster, and the Liberty Classics Team (driver: Eugénio Costa, Manager ELS Viseu) who, in his red Alfa Romeo, is heavily engaged in events and tours organised by classic car clubs up and down the country. Annual Report 2010 Liberty Seguros > Liberty Seguros marks the National Insurance Day - Liberty Seguros marked the National Insurance Day (June 27) with a number of initiatives that are intended to increase the awareness of Portuguese society in matters of prevention and safety. In one of these initiatives Liberty Seguros challenged the Portuguese to present suggestions that could contribute to the improvement of the safety of persons and their property, thus helping the Company in meeting the needs and responding to the concerns of its customers in an increasingly effective manner. Besides this ‘pastime’, Liberty Seguros also 17 Annual Report 2010 Liberty Seguros celebrated the National Insurance Day with street activities in which promotional material was distributed in the same 18 places in which the Company has its own premises. > Liberty Seguros supports the Practical Insurance Brokerage Handbook - At the beginning of 2010 a book entitled Practical Insurance Brokerage Handbook, written by Fernando Gilberto, was presented to the public by Rogério Bicho, Commercial Manager at Liberty Seguros. The Practical Insurance Brokerage Handbook is intended to help professionals who already work in the industry to develop their activity further and to help those starting out in this new stage of their professional lives. Directed at brokers and all national insurers that work with brokers, students of technical-professional insurance courses and of post-graduate courses, as well as socio-professional associations linked to the insurance industry, the handbook sets out to pass on ideas and suggestions as to how insurance-brokerage activity can be managed from a standpoint both of the broker and of the insurance company itself. > Liberty Seguros present at Seminar on “Current Challenges in HR” - The Seminar on “Current Challenges in HR” organised by the American Chamber of Commerce in Portugal took place early in 2010. The target public of the Seminar on “Current Challenges in HR” included Management, Human Resources Managers of major companies and of SMEs and also companies and organisations operating in this area, and issued were tabled such as executives’ compensation, flexible benefits, management, hiring and retaining talent, performance assessment and the labour Code, among other matters. 18 Board of Directors’ Report The major objective of this initiative was to be a forum for discussion and for the exchange of experiences in critical issues in the HR area with which companies are faced nowadays. During the two days, a series of debates and round tables allowed consultants and mangers of invited companies to address several subjects and issues. > Liberty Seguros was the Official Insurer of the Conference on Leadership that brought Benjamin Zander to Portugal On January 28, 2010, Benjamin Zander, one of the world’s most reputed conductors, was the guest speaker at the first edition of the Leadership Grand Conference, organised by EGP–University of Porto Business School and by Win Productions, before a full house at the Casa da Música in Porto. Benjamin Zander, the charismatic English conductor of the Boston Philharmonic Orchestra, used the analogy of an orchestra to demonstrate how an organisation organisation can come together as a single team, able to exploit all its potential to the limit. He surprised and involved all the participants in a lively manner, through stories, music and concepts, presenting a whole new perspective of leadership and talent management. An incredible experience of training and inspiration, in which Zander interacted with the audience, projecting his vision of leadership based on the world of possibilities in which passion, creativity and a desire to contribute are basis human instincts to be developed and driven forward. > Liberty Seguros marks the National Prevention and Safety Day - April 28, 2010, was the National Prevention and Safety Day, a date intended to involve and call the attention of employers and workers to the prevention of works accidents and of professional illnesses. Since 2007 Liberty Seguros has organised several initiatives with a view to divulging the date and calling attention to the need to promote a culture of safety and prevention, particularly in the matter of works accidents. In 2010, besides other initiatives, we published a leaflet addressed to workers, providing advice and preventive and behavioural measures with a view to preventing works accidents. This leaflet is available at all the LIBERTY Spaces, at our business partners and at out network of clinics. In this connection, we would underscore the importance of worker training and information, compliance with safety rules, the use of adequate personal protection equipment, maintenance of the protection devices of machines and equipment, and special care in repair and maintenance operations. At company level, we would underline the importance of organising a hygiene and safety service, proper analysis and assessment of professional hazards, organisation of emergency measures and promotion of a safety culture, though organisational measures and a great deal of information and training. > Liberty Seguros promoted the Business Management Competition - The Talent Universities Competition was a business management competition, a training course and and access to selection and recruiting for employment, of international scope. Organised by Ensigest (IPAM+IADE+FEPAM– Brazil) Talent Universities in partnership with Liberty Seguros, its aim, through business management and marketing simulators, was to reward talented new managers and, at the same time, to train present and future business managers wanting to improve their skills in respect of operating in the competitive markets in which they have to act. A LIBERTY SEGUROS ASSEGURA A TUA PARTICIPAÇÃO LIBERTA O TEU TALENTO COMPETIÇÃO DE GESTÃO: - GRATUITA - INTERNACIONAL - COM CRÉDITOS (ECTS) Inscreve-te já em: www.talentuniversities.com SPONSORED BY: PROMOTED BY: EMPOWERED BY: € 10.000 em prémios Board of Directors’ Report Annual Report 2010 Liberty Seguros Macroeconomic Framework Real GDP Growth 6.0 15% Euribor (3 months) 5.0 10% 4.0 China 3.0 India Emerging and developing economies Russia 5% 2.0 Brazil 1.0 Advanced economies 0% USA Sep-10 UK Nov-10 Jul-10 May-10 Jan-10 Mar-10 Sep-09 Nov-09 Jul-09 May-09 Jan-09 Mar-09 Sep-08 Nov-08 Jul-08 May-08 Jan-08 Mar-08 Sep-07 Nov-07 Jul-07 Also important was the intervention of the central banks, which reacted quickly with exceptional interest-rate cuts and unconventional measures to inject liquidity and sustain credit. May-07 Jan-07 0.0 Mar-07 World economy Despite the profound global crisis stemming from the turbulence on the financial markets, the global economy performed quite well in 2010. A contribution to this performance involved public intervention, begun in 2009, in many of the advanced and emerging economies, which helped to underpin demand through the launch of greater fiscal stimulus programmes, while they supported bank guarantees and injected capital. Together, these measures reduced uncertainty and increased confidence, therefore promoting an improvement of the financial conditions. Japan -5% Portugal World Source: Banco de Portugal Euro Area -10% 2007 2009 2008 2011 2010 Source: FMI 2010 1.7 Euro/Dolar 1.6 1.5 1.4 1.3 1.2 6.0 1.1 Euribor 1.0 5.0 0.9 4.0 0.8 3.0 1.0 Jan-10 Mar-10 Nov-09 Jul-09 Sep-09 May-09 Jan-09 Mar-09 Nov-08 Jul-08 Sep-08 May-08 Jan-08 Mar-08 Nov-07 Jul-07 Sep-07 0.0 May-07 Source: Banco de Portugal 2.0 Jan-07 0.7 Mar-07 For 2011 global growth is expected to stand at around 4%. Growth will continue to be underpinned by the emerging economies, and there will continue to be some financial uncertainty and uncertainty as to sustained economic growth among the advanced economies. In the case of Europe, in particular, the cases of sovereign-debt crisis that have occurred since November 2010 will continue to impose successive reassessments of the growth prospects. 1.8 Jan-99 May-99 Sept-99 Jan-00 May-00 Sept-00 Jan-01 May-01 Sept-01 Jan-02 May-02 Sept-02 Jan-03 May-03 Sept-03 Jan-04 May-04 Sept-04 Jan-05 May-05 Sept-05 Jan-06 May-06 Sept-06 Jan-07 May-07 Sept-07 Jan-08 May-08 Sept-08 Jan-09 May-09 Sept-09 Jan-10 May-10 Sept-10 However, the good performance of the Asian markets was determinant, that of China and India and also of Brazil in particular, whose performance was fundamental to the increase of global growth in 2010 to an average of around 5%. Source: 19 Annual Report 2010 Liberty Seguros Board of Directors’ Report PORTUGUESE Economy Macroeconomic Indicators Real GDP Growth Real Private Consuption Expenditure Real Public Consuption Expenditure Exports Investment Unenployment Rate Consumer Price Index 2004 1,6% 2,7% 2,4% 4,1% 0,0% 6,7% 2,5% 2005 0,8% 1,7% 3,3% 0,2% -0,5% 7,7% 2,1% 2006 1,4% 1,8% -0,7% 11,6% -1,3% 7,7% 3,0% 2007 2,4% 2,5% 0,5% 7,6% 2,6% 8,0% 2,4% 2008 0,0% 1,8% 0,8% -0,3% -1,8% 7,6% 2,7% 2009 -2,5% -1,0% 2,9% -11,8% -11,9% 9,5% -0,9% 2010 1,5% 1,9% 2,1% 8,4% -4,1% 10,7% 1,4% Fonte: OCDE (Outlook 88) Gross Domestic Product (%) 1.7% 1.7% 1.6% 1.7% 1.6% 1.5% Gross Domestic Product (%) Gross Domestic Product (%) 1.6% 1.5% 1.4% 1.5% 1.4% 1.3% 1.4% 1.3% 1.2% 1.3% 1.2% 1.1% 1.2% 1.1% 1.0% 1.1% 1.0% 0.9% 1.0% 0.9% 0.8% 0.9% 0.8% 0.7% 0.8% 0.7% 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 0.7% 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010OCDE 2011 Source: 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: OCDE Source: OCDE 5.0% 5.0% 4.0% 5.0% 4.0% 3.0% 4.0% 3.0% 2.0% 3.0% 2.0% 1.0% 2.0% 1.0% 0.0% 1.0% 0.0% -1.0% 0.0% -1.0% -2.0% -1.0% -2.0% -2.0% Inflation Rate(%) Inflation Rate(%) Inflation Rate(%) 12,0% 10,0% 12,0% 10,0% 8,0% 10,0% 8,0% 6,0% 8,0% 6,0% 4,0% 6,0% 4,0% 2,0% 4,0% 2,0% 0,0% 2,0% 0,0% 0,0% 16.000 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010OCDE 2011 Source: 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: OCDE 14.000 12.000 Unemployment Rate (%) Unemployment Rate (%) 10.000 8.000 6.000 4.000 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010OCDE 2011 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009Source: 2010 2011 OCDE Source: OCDE 20 PSI 20 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: OCDE Unemployment Rate (%) 12,0% Following the volatility seen in 2008, with falls of between 40% and 50% in 2009, there was a period of recovery, with growth of nearly all the world’s leading stock-market indices. However, there was again a period of some volatility in 2010, with declines of the Euro-Stoxx, IBEX 35 and NIKKEI 225 indices by 5.8%, 17.4% and 3.0% respectively, and increases of the NASDAQ, Dow Jones, Dax Xetra and S&P 500 indices, up by 16.9%, 11.0%, 16.1% and 12.8% The PSI 20 fell 10.3% compared to 2009. 2-Jan-07 31-Jan-07 1-Mar-07 30-Mar-07 2-Jan-07 1-Jun-07 2-Jul-07 31-Jul-07 29-Aug-07 27-Sep-07 26-Oct-07 26-Nov-07 27-Dez-07 28-Jan-08 26-Feb-08 28-Mar-08 28-Abr-08 28-May-08 26-Jun-08 25-Jul-08 25-Aug-08 23-Sep-08 22-Oct-08 20-Nov-08 19-Dez-08 21-Jan-09 19-Feb-09 20-Mar-09 20-Apr-09 19-May-09 17-Jun-09 16-Jul-09 14-Aug-09 14-Sep-09 13-Out-09 11-Nov-09 10-Dez-09 12-Jan-10 10-Feb-10 11-Mar-10 13-Apr-10 12-May-10 19-May-10 10-Jun-10 9-Jul-10 9-Aug-10 7-Sep-10 6-Oct-10 4-Nov-10 3-Dec-10 Over the past ten years the Portuguese economy grew by an average of 1% a year, one of the world’s lowest growth rates. The Portuguese economy continues to suffer the effects of the global economic and financial crisis, but also the absence of structural reform and sustained development and the resultant increase of the competitiveness of the economy. This situation of the economy during 2010 had a negative impact on employment, on disposable income, on consumption, on savings, on debt, and on public debt and foreign debt, given that they continue to grow as a proportion of the gross domestic product. For 2011 the estimates suggest a reduction of the gross domestic product and to an increase of the jobless rate. The negative growth expected for 2011 is also linked to the necessary and urgent consolidation of the public finances. In view of the present situation of the economy it can be expected that measures will be taken during 2011 to stimulate and encourage the relaunch of the economy, allowing ongoing recovery of the confidence of consumers in general and of the productive economic agents in particular, driving growth and debt reduction. Source: Banco de Portugal Board of Directors’ Report Annual Report 2010 Liberty Seguros PSI 20 16.000 Insurance Market 14.000 A contribution to this growth was made by the increases of 0.4% in Motor insurance, 2.5% in Fire insurance and 5.9% in Health insurance, the latter reflecting the growing concern of the Portuguese in the matter of access to health care. It should be mentioned that, having fallen in 2008 and 2009, Workmen’s Compensation has again declined in 2010 (4.6%), reflecting the current situation in the business world, with a growing number of bankruptcies, while also mirroring the increasing jobless rate, now standing around 11%. The Business of Liberty Seguros The year under review, the seventh full year in business in Portugal for Liberty Seguros, was marked by real consolidation of the previous year’s results. Liberty’s move into Portugal has been a success not only in respect of the improvement of the various management indicators but also, consequently, of results. The year under review was quite a productive one, returning a net profit of €9.4 million, €0.3 million more than the figure achieved in 2009. . 2-Jan-07 31-Jan-07 1-Mar-07 30-Mar-07 2-Jan-07 1-Jun-07 2-Jul-07 31-Jul-07 29-Aug-07 27-Sep-07 26-Oct-07 26-Nov-07 27-Dez-07 28-Jan-08 26-Feb-08 28-Mar-08 28-Abr-08 28-May-08 26-Jun-08 25-Jul-08 25-Aug-08 23-Sep-08 22-Oct-08 20-Nov-08 19-Dez-08 21-Jan-09 19-Feb-09 20-Mar-09 20-Apr-09 19-May-09 17-Jun-09 16-Jul-09 14-Aug-09 14-Sep-09 13-Out-09 11-Nov-09 10-Dez-09 12-Jan-10 10-Feb-10 11-Mar-10 13-Apr-10 12-May-10 19-May-10 10-Jun-10 9-Jul-10 9-Aug-10 7-Sep-10 6-Oct-10 4-Nov-10 3-Dec-10 Given that the insurance industry is a reflection of 12.000 what happens in the economy, this sector, too, has seen a slowdown of business, further heightened 10.000 during 2009. Nevertheless, in 2010, in keeping with the growth of the Portuguese economy, 8.000 insurance business, too, returned a slight growth. 6.000 According the the figures of the Insurance Supervisory Authority Non-Life business grew by 0.7%, 4.000Life business increased by 17.2%. while The total volume of direct insurance premiums, according to ISP, grew by 12.5% to €16.3 billion. For the growth of Life business (up 17.2%) a major contribution was made by the increase of life insurance (33.3%) as a result of greater demand for capital- and income-guaranteed contracts. Nevertheless, there was a reduction of insurance linked to investment funds (down 25.2%). Following the decreases seen in 2008 and 2009, Non-Life business grew by 0.7% in 2010. Source: Banco de Portugal Underscored is the performance of Liberty Seguros compared with the market, not only in 2010 but also since it moved into Portugal, returning growth rates greater than the market. Non-Life Direct Insurance Premiuns Growth 16.0 % 14.0 % Liberty Seguros 12.0 % Market 10.0 % 8.0 % 6.0 % 4.0 % 2.0 % 0.0 % -2.0 % -4.0 % -6.0 % 2007 2008 2009 2010 Liberty Seguros Indicators DWP Non-Life Life Reinsurance Premium Assumed * GWP * Reinsurance Premiums Ceded * Market Share (Non-Life) GWP Growth Rate (Life + Non-Life) GWP Growth Rate (Non-Life) Loss Ratio (Non-Life) ** Net Income * Net Income * / GWP * Headcount DWP by Headcount * Policies in Force Policies in Force by Headcount Net Assets * Total Investments * Equity * Technical Provisions * Life Reserves * Non-Life Reserves * Gross Claims * Net Claims * Net Expenses * RoE Solvency Margin 2008 188 866 162 499 26 367 1 520 190 387 10 908 3,9% 2,0% 3,3% 68,1% 5 948 3,2% 439 436 626 540 1 447 660 132 606 406 58 471 543 412 256 181 227 168 156 279 155 279 64 252 10,2% 183,8% 2009 2010*** 2010 186 480 197 260 197 260 160 261 172 049 172 049 26 218 25 210 25 210 1 925 2 810 2 810 188 404 200 070 200 070 12 102 15 124 15 124 4,0% 4,3% 4,3% -1,0% 6,2% 6,2% -1,1% 7,8% 7,8% 68,6% 68,8% 68,8% 9 111 9 376 9 376 4,8% 4,8% 4,8% 441 471 480 424 433 428 657 329 706 633 882 949 1 494 1 550 1 917 682 425 668 219 686 808 645 010 636 027 651 683 91 596 100 095 111 888 535 346 526 604 531 043 245 640 243 510 243 510 227 541 215 874 219 333 140 824 139 128 139 128 140 239 137 905 137 905 60 439 62 479 62 479 12,1% 9,8% 9,2% 233,1% 238,6% 266,9% * Expressed in euros ** Rate calculated on the basis of the cost of claims net of reinsurance and net premiums earned *** Excluding the incorporation of the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal into Liberty Seguros, undertaken through an increase of the contributed capital paid up in kind. 21 -20.0% -25.0% Annual Report 2010 Liberty Seguros 2007 Production and Polices In overall terms, Liberty Seguros achieved a gross volume of premiums written in the sum of €200.1 million, an increase of 6.2% over the previous year. In terms of Non-Life business, the volume of gross premiums written amounted to €174.9 million and, in terms of Life business, the volume of gross premiums written amounted to €25.2 million, that is, a growth of 7.8% and a decrease of 3.8% respectively, compared to the previous year. Should Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal have been included as of January 1, 2010, the total volume of premiums would have amounted to €215.6 million. 2008 Workmen´s Compensation 20.0% Board of Directors’ Report 2009 2010 Auto Other Life Fire Liberty Seguros – Direct Insurance Premiuns (Change) 15.0% 10.0% 5.0% 0% -5.0% -10.0% -15.0% -20.0% -25.0% 2007 2008 Workmen´s Compensation 2009 2010 Auto Fire Other Life Liberty Seguros (Life+Non-Life) 900,000 225,000 215,000 800,000 Direct Insurance Premiuns 13.9% Policies 205,000 Liberty Seguros (Weight in the Portfolio) 700,000 15.1% 14.0% 5.1% 14.0% 9.6% 9.3% 195,000 13.6% 5.2% 14.1% 57.2% 2007 2008 5.1% 10.9% 10.6% 56.6% 13.5% 12.8% 5.2% 56.5% 57.1% 2009 2010 600,000 185,000 500,000 175,000 165,000 Euros 400,000 2005 2006 2007 2008 2009 2010 Auto Fire Policies Life Other Liberty Seguros (Weight in the Portfolio) Note: The 2010 figures do not include the incorporation of the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio into Liberty Seguros 13.9% 22 Workmen’s Compensation 9.3% 15.1% 5.1% 14.0% 9.6% 14.0% 5.2% 13.6% 10.6% 14.1% 5.2% 13.5% 12.8% 10.9% 5.1% Board of Directors’ Report Annual Report 2010 Liberty Seguros Policies per Worker opertating costs Total operating costs at Liberty Seguros amounted to €62.5 million, an increase of 3.4% compared to the sum of €60.4 spent the previous year. Acquisition costs increased €1.8 million. The Company’s administrative costs amounted to €16. million, up 2.5% (an increase of €0.4 million) when compared with the previous year. 1,600 1,550 1,550 1,500 1,495 Non-Life operating costs amounted to €53.7 million, up €2.4 million from the 2009 figure. With regard to Life business, the operating ratio stood at 35.0% of earned premiums net of reinsurance, maintaining the same ratio as in 2009. 1,450 1,447 1,423 1,400 1,350 Costs 1,300 2007 2008 2009 Net Operation Costs Acquisition Costs Administrative Costs 2010 Note: The 2010 figures do not include the incorporation of the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio into LIBERTY SEGUROS % over Premiums % over Premiums % over Premiums 2008 31.6% 23.8% 8.7% 2009 34.0% 25.5% 8.7% 2010 32.4% 24.4% 8.4% 31.7% 24.0% 8.1% REINSURANCE ‘ Liberty Seguros – Ceding Ratio 8.1% 7.6% 7.1% 6.6% ‘ In overall terms, Liberty Seguros achieved a gross volume of premiums written in the sum of €200.1 million, an increase of 6.2% over the previous year. 2007 6.1% 5.6% 2007 2008 2009 2010 Evolution of the Ceded Reinsurance Ceding Ratio The renegotiation of the reinsurance treaties and the increase of the subscription of catastrophic perils meant that the cession ratio increased from 5.7% in 2008 to 6.4% in 2009 and now to 7.6% in 2010. 23 Annual Report 2010 Liberty Seguros Board of Directors’ Report Investments Investments 2008 2009 Bonds Common Stock Mutfund Deposits Other Total Investments Non-Life Portfolio Life Portfolio Free Portfolio 604 575 297 22 500 1 555 683 6 755 283 252 459 613 161 222 288 957 793 311 792 180 5 655 966 643 000 623 391 851 1 617 647 2 994 482 100 648 004 704 289 855 225 326 299 076 28 855 922 Investments 2008 2009 Common Stock Government Bonds Corporate Bonds Mutfund Other Total Investments 22 500 182 760 377 421 814 920 1 555 683 252 459 606 405 939 391 851 197 939 568 445 061 055 1 617 647 100 645 010 222 Investments Activity Sector Government Financial Utilities Communications Consumer - Cyclical Energy Consumer - Non Cyclical Industry Basic Materials Other Technology Total Investments 24 2010*** 633 848 201 588 197 1 530 491 -323 655 60 300 635 703 534 286 303 185 324 792 476 24 931 528 2010*** 588 197 178 401 806 455 446 395 1 530 491 60 300 636 027 189 (euros) 2010 649 504 110 588 197 1 530 491 978 344 60 300 652 661 442 301 959 093 324 792 476 24 931 528 (euros) 2010 588 197 183 078 107 466 426 003 1 530 491 60 300 651 683 098 (euros) % 2010 183 078 107 169 658 178 95 329 404 61 494 893 38 678 377 20 858 227 20 078 088 28 630 318 19 757 468 14 120 039 0 651 683 098 28,1% 26,0% 14,6% 9,4% 5,9% 3,2% 3,1% 4,4% 3,0% 2,2% 0,0% 100,0% (euros) Investments Rating AAA to AA AA- to ABBB+ to B Other Total Investments 2008 2009 181 029 932 301 973 015 118 926 425 4 476 567 606 405 939 191 745 480 283 236 230 168 018 913 2 009 599 645 010 222 2010*** 184 489 013 270 607 225 178 751 963 2 178 988 636 027 189 2010 188 903 445 280 184 864 180 415 801 2 178 988 651 683 098 During 2010 Liberty Seguros recorded no impairment loss on its assets, nor did it realise significant losses in overcoming the liquidity risks stemming from the growth of the volume of surrenders. (euros) Investments 2008 2009 2010*** 2010 Maturities < 1 year 21 739 260 39 914 585 36 834 558 40 200 887 1 to 3 years 44 265 119 67 058 717 115 835 572 123 103 709 3 to 5 years 166 792 461 134 565 116 152 964 124 156 848 215 5 to 10 years 191 818 772 218 274 262 173 927 047 175 064 398 > 10 years 179 959 686 183 557 294 154 852 597 154 852 597 w/o maturity 1 830 642 1 640 247 1 613 291 1 613 291 Total Investments 606 405 940 645 010 222 636 027 189 651 683 098 *** Excludes the incorporation of Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal into Liberty Seguros The majority of Liberty Seguros’s financial assets are classified as available-for-sale. As in the case of the preceding year, 2010 also came to an end with no securities valued using Mark-to-Model. Nevertheless, we continue to perform periodic analysis of the liquidity of the securities in the portfolio. Board of Directors’ Report Annual Report 2010 Liberty Seguros Return of Investements SOLVENCY MARGIN Solvency Margin 6.0% 5.2% Life Return of Investements Non-Life Total Life Non-Life Total 5.2% 4.8% 4.8% 4.8% 4.8% 6.0% 5.5% 5.3% 5.5% 5.3% 5.0% 5.0% 4.5% 233.08% 183.78% 126.66% 2007 2008 2009 2010 2007 Return on Investments = Returns / Investments 4.0% 2007include the incorporation 2008 2010de Seguros Note: The 2010 figures of the Génesis Seguros 2009 Generales, Sociedad Anónima y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio into Liberty Seguros 2008 Life Non-Life 1109.7% 1098.6% Technical Life Non-Life 1109.7% 1098.6% ‘ 169.5% 169.5% 171.3% 168.7% 2007 2007 168.7% Provisions over Premiuns 1086.8% Ratio 1066.1% 2008 2008 171.3% 1086.8% 1066.1% 158.8% 2009 2009 158.8% 2010 2010 Note: The 2010 figures include the incorporation of the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio into Liberty Seguros 2010 Note: The 2010 figures include the incorporation of the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio into Liberty Seguros Technical Provisions over Premiuns Ratio TECHNICAL PROVISIONS 2009 The solvency margin rose to 266.86% in 2010. ‘ 4.5% 4.0% 266.86% The solvency margin rose to 266.86% in 2010. Should the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio not have been incorporated into Liberty Seguros the Liberty Seguros solvency margin would have stood at 238.6%. As at December 31, 2010, potential gains amount to €7,821,344, €1,328,201 less than in 2009. 25 Annual Report 2010 Liberty Seguros Board of Directors’ Report Corporate Governance Structure and Practice RESULTS Result of the Non-Life and Life Technical Account The profits of Liberty Seguros’s Non-Life and Life technical accounts amounted to €7,187.9k and €5,138.7k respectively. This constitutes an improvement over 2009 in the sum of €1,779.4k and €612.0k respectively. The Company follows the principles and recommendations on transparency and corporate governance introduced through recent alterations to the Companies Code enacted by Decree-Law 185/2009 of August 12, and by Insurance Advisory Authority Regulatory Standard 2/2010 of April 1 and Circular 5/2009 of February 19. Net profit Liberty Seguros returned a net profit in the sum of €9,376.2k. This profit was 2.9% higher than the figure of €9,111.3k for the previous year. Evolution of Profitability 14,0% 12,1% 12,0% 10,0% 10,2% 10,2% 9,2% 8,0% 6,0% 4,8% 4,8% 4,0% 3,2% 3,3% 2,0% 2007 1,4% 0,9% 1,0% 0,0% 2008 2009 1,4% 2010 Net Profit (NP) Equity Net Profit/Gross Premium Written (GPW) Net Profit/Net Assets (NA) Note: The 2010 figures include the incorporation of the Génesis Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, Sociedad Unipersonal Branch in Portugal portfolio into Liberty Seguros 26 Contributed Capital Structure The contributed capital of Liberty Seguros is represented by 506,937 shares each of a par value of €52.37, not admitted to trading. There are no different categories of shares and they all entail the same duties and rights. There are no restrictions to the transferability of shares or consent clauses for their sale or limitations to their ownership. The shares may be issue in the form of certificates representing several shares. Liberty Seguros’s contributed capital is held by two equityholders – LIBERTY INSURANCE GROUP, Compania de Seguros y Reaseguros, SA (91.71%) and Genesis Seguros Generales SA, de Seguros y Reaseguros (8,.29%), the former having a qualified holding and, indirectly, holds the whole of contributed capital. There are no holders of special rights, nor do the workers have any equityholding, and there are no restrictions in the matter of voting rights. There are no equityholders’ agreements known to the company that could lead to restrictions in the matter of transfer of securities or of voting rights Governance Model The management and supervision structure comprises the following bodies: > General Meeting – the board of which comprises a chairman and a secretary elected for a re-eligible four-year term of office. It must represent more than fifty per cent of the contributed capital. > Board of Directors – comprising 5 members elected by the General Meeting for four-year terms of office, the General Meeting designating its chairman, while the management powers that may be delegated under the terms of the law are granted to two managing directors. > Board of Auditors – comprising three full members, one of whom the chairman, at least one of the members to hold a degree appropriate to the performance of his duties, have knowledge of auditing or accounting, and be independent under the terms of the Companies Code. > Official Auditor – a function entrusted to a firm of official auditors at the proposal of the Board of Auditors. The General Meeting is the supreme body of Liberty Seguros, its powers defined in the Company’s articles of association, namely: > to decide as to the annual reports of the Board of Directors and of the Board of Auditors, as to the financial statements and as to the appropriation of profits and reserves; Board of Directors’ Report > to elect the members of the Board of Directors and of the Board of Auditors, and the Official Auditor; > to modify the Company’s articles of association; > to adopt resolutions as to the merge, reunion or winding up of the Company The powers of the Board of Directors are also described in the Company’s articles of association, and include the most ample powers for the management and administration of the Company, namely: > o manage all the Company’s business, to enter into contracts of any nature necessary to the pursuit of the corporate objects and to execute all operations relating to the corporate object, with due observance of prudential rules, of the directive issued by the supervisory authorities and of the rules of conduct of insurance companies; > to draw up internal regulations for the Company’s various services; > to look after and defend the Company’s goods and assets, taking such measures as it may been necessary; > o decide as to the placement of available capital and as to the employment of the reserves; > to come to an understanding with the proper authorities in all matters concerning the entering into, execution or modification of contracts; > to decide the Company’s rights and interests judicially or out-of-court, empowered in particular to compromise and to settle in arbitration; > to organise the balance sheet and accounts Annual Report 2010 Liberty Seguros to be submitted to the General Meeting and to draw up the respective report in the Company’s economic situation, and proposing the appropriation of profit; > to propose to the General Meeting drafts in respect of the merger, reunion or winding up of the Company, and of alterations of the articles of association; > to decide all matters of interest to the Company not expressly reserved to the General Meeting. The Board of Directors meets when convened by its chairman whenever the interests of the Company so require. The Board of Directors delegates the management of the Company’s routine business on one Managing Director, the powers delegated and the routine management powers being written into the minutes Policy Governing the Remuneration of Members of the Management and Supervisory Bodies The Liberty Seguros remuneration policy follows the provisions of Regulatory Standard 5/2010R of April 1, insofar as the duties of disclosure of information are concerned, and of Circular 6/2010 of April 1 in the matter of governance and of the content of the policy. The Liberty Seguros remuneration policy applies: > to the management and supervisory bodies > to employees who earn variable remuneration and perform > key functions, that is, functions that are established within the scope of risk-management and internal-control management systems, in particular the functions of Risk Management & Security Officer, SOX Auditing & Internal Control, Legal & Compliance, and Internal Audit. or > other professional activity that could materially impact on Liberty Seguros’s risk profile – in this case employees are included who have regular access to privileged information and take part in decisions as to the institution’s management and business strategy, top managers in particular and seeks to align the remuneration mechanisms with prudent, adequate risk management and control. In this way Liberty Seguros endeavours to avoid excessive exposure to risk, to prevent potential conflicts of interest and to be coherent with its long-term objectives, values and interests, in particular its growth and sustainable profitability prospects, and protection of policyholders, insured, participants, beneficiaries and contributors. Policy governing the remuneration of members of the management and supervisory bodies a) Approval and annual assessment The remuneration policy for members of the management and supervisory bodies has to be approved by the Ordinary General Meeting and it is assessed at least once a year by the Liberty Seguros control bodies, namely Compliance, Risk Management, Internal Control and Internal Audit, which act in conjunction for the purpose. Their report is submitted to the Board of Directors and to the Ordinary General Meeting. The report includes the results of the appraisal in the light of the recommendations of Circular 6/2010 of April 1, particularly with regard to the respective effects on LIBERTYS SEGUROS’s risk and capital management. b) Disclosure Those aspects of remuneration policy required by law shall be disclosed on the official Internet site and shall be included in the annual Report and Accounts. Also in accordance with Regulatory Standard 5/2010-R, the Board of Directors shall send to the Insurance Advisory Authority a declaration as to the conformity of the Liberty Seguros remuneration policy, included in the Risk Management and Internal Control Report. The complete document shall be subject to annual review and shall be published in the Human Resources Intranet site (DRH Intranet). 27 Annual Report 2010 Liberty Seguros c) Remuneration policy Executive members of the management bodies may be entitled to variable remuneration in addition to the fixed remuneration. Members of the Board of Auditors, the Official Auditor and the members of the Board of the General Meeting are not entitled to variable remuneration. With regard to the remuneration of executive directors, it can be seen that it is based on the following: > the fixed remuneration of the executive directors being established by the Ordinary General Meeting > balance between the variable and fixed components of the remuneration, so as to allow application of a fully flexible policy in respect of the variable component of the remuneration > the relationship established between the amount of the variable remuneration and the pre-tax profits of Liberty Seguros. > the variable remuneration results from a Performance Assessment System that involves individual goals and corporate goals, both of which embracing quantitative and qualitative aspects > the fact that the Liberty Seguros body competent to approve the assessment of the performance of the executive directors is the Ordinary General Meeting > payment of a part of the variable remuneration of the executive directors is deferred for 3 years after the date of its award > payment of the deferred variable component is subject to a condition of access so that, in the event of relevant deterioration of the performance of Liberty Seguros, the payment is forfeit > the fact that the complementary pension schemes exist only for the chairman of the Board of Directors and have been approved by the Liberty Mutual Human 28 Board of Directors’ Report Resources Department, in Boston, at the time he was taken on > any alterations to this pension complement are subject to the approval by the Body that authorised it In its annual assessment of the members of the management body the Ordinary General Meeting shall consider compliance with the objectives, the quantitative and qualitative results achieved and their origin and nature, their sustainability or occasionality, the risk associated with obtaining them, compliance with rules and regulations, the value added for the equityholders and the way in which Liberty Seguros related with other stakeholders. The percentage of fulfilment of the objectives for the purpose of calculation of the total amount of the variable remuneration may not exceed a percentage of the year’s pre-tax profit, the percentage to be defined by the Ordinary General meeting, No member shall be awarded, in respect of a year just ended, by way of variable remuneration, a sum greater than a certain number of months of his actual fixed monthly remuneration in force at the end of that year, to be established by the Ordinary General Meeting. Liberty Seguros’s executive directors enjoy other non-pecuniary benefits, namely pension-complement schemes, health insurance, life insurance and widowhood and orphanity insurance. In the event of privation of office of executive members of the management body, Liberty Seguros’s policy is to pay the compensations provided for by law, though in each case a different sum may be negotiated as considered most appropriate by both parties. The members of the Board of Directors do not receive any additional compensation by virtue of their standing, the same criteria applying as for the other employees. There are four Liberty Seguros directors who earn no pecuniary remuneration within the scope of their mandate, nor do they have any other nonpecuniary benefit. The members of the Board of Auditors, the Official Auditor and the members of the Board of the General Meetings earn only a fixed remuneration. Employee remuneration policy a) Approval and annual assessment The remuneration policy for employees of Liberty Seguros has to be approved by the Board of Directors and is assessed at least once a year by the Liberty Seguros control bodies, namely Compliance, Risk Management, Internal Control and Internal Audit, which act in conjunction for the purpose. Their report is submitted to the Board of Directors and to the Ordinary General Meeting. The report includes the results of the appraisal in the light of the recommendations of Circular 6/2010 of April 1, particularly with regard to the respective effects on Liberty Seguros’s risk and capital management b) Divulgação A política de remuneração será divulgada no sítio oficial na internet, nos aspectos em que a lei assim o obrigar, assim como constará do Relatório e Contas do Exercício. Ainda de acordo com a Norma Regulamentar N.º 5/ 2010-R, de 1 de Abril o Conselho de Administração enviará anualmente ao Instituto de Seguros de Portugal uma declaração sobre a conformidade da política de remunerações da Liberty Seguros, integrada no Relatório da Gestão de Riscos e Controlo Interno. O documento integral será sujeito a revisões anuais e será publicado no sítio da intranet dos Recursos Humanos (DRH Intranet). b) Disclosure Those aspects of remuneration policy required by law shall be disclosed on the official Internet site and it shall be included in the annual Report and Accounts. Also in accordance with Regula- tory Standard 5/2010-R, the Board of Directors shall send to the Insurance Advisory Authority a declaration as to the conformity of the Liberty Seguros remuneration policy, included in the Risk Management and Internal Control Report. The complete document shall be subject to annual review and shall be published in the Human Resources Intranet site (DRH Intranet). c) Remuneration policy Liberty Seguros employees who earn a variable remuneration and exercise their professional activity within the scope of key duties or exercise another professional activity that could have a material impact on Liberty Seguros’s risk, may benefit from a variable remuneration in addition to the fixed remuneration. This remuneration is based on the following: > balance between the variable and fixed components of the remuneration, so as to allow application of a fully flexible policy in respect of the variable component of the remuneration > the relationship established between the amount of the variable remuneration and the pre-tax profits of Liberty Seguros. > the fact that the variable remuneration results from a Performance Assessment System that involves individual goals and corporate goals, both of which embracing quantitative and qualitative aspects > the fact that the assessment of the performance of these employees is approved by their direct superiors and is subsequently reviewed by the Board of Directors > the fact that a part of the variable remuneration of the employees who exercise another professional activity that may have a material impact on the Liberty Seguros risk profile is deferred for three years after it is awarded. > the fact that payment of the deferred Board of Directors’ Report variable component is subject to a condition of access so that, in the event of relevant deterioration of the performance of Liberty Seguros, the payment is forfeit > the fact that the complementary pension scheme or early retirement is that defined in the Collective Bargaining Agreement for the insurance industry. The percentage of fulfilment of the objectives for the purpose of calculation of the total amount of the variable remuneration may not exceed a percentage of the year’s pre-tax profit, the percentage to be defined by the Ordinary General meeting, No member shall be awarded, in respect of a year just ended, by way of variable remuneration, a sum greater than a certain number of months of his actual fixed monthly remuneration in for at the end of that year, to be established by the Ordinary General Meeting. The process of granting variable remuneration to employees performing key duties shall take into consideration, besides the annual performanceassessment process, observance of legislation and other regulations, control of several risks inherent in their duties and their relations with customers (both external and internal). In this way, the individual objectives established for these employees will be associated with their duties and depend on the relevance of the latter, regardless of the performance of the areas under their control Annual Report 2010 Liberty Seguros The Outlook Closing Remarks In this seventh full year in business, the consistency of LIBERTY’S results has been in line with the good performance achieved in recent years. However, notwithstanding the national and international economic context, the expectations for 2011 and for the coming years are quite good, and Liberty Seguros is set to continue to achieve profit and portfolio-growth performance outperforming the market. The Board of Directors would like to express its thanks to all those entities that have supported the Company in carrying on its business, especially the Insurance Supervisory Authority (ISP), the Portuguese Insurers Association, our Shareholders and the other Corporate Officers. We would also express our gratitude to our Customers for their preference, and we promise to make every effort to continue to come up to their needs and expectations. Lastly, we would like to thank all our Employees and Distribution Networks for all their efforts. . Proposal for the Appropriation of Results Liberty Seguros, SA, returned a net profit for 2010 in the sum of €9,376,195.96, for which we propose the following appropriation: to Legal Reserve the sum of €937,619.60 and to Retained Earnings the sum of €8,438,576.36. José António da Graça Duarte de Sousa Chairman and Managing Director David Henry Long Member Christopher Locke Peirce Member Luís Bonell Goytisolo Member Results Net Income Legal Reserve Retained earnings 2008 2009 2010 5 947 904 9 111 331 9 376 196 594 790 911 133 937 620 5 353 114 8 200 198 8 438 576 Marta Sobreira Reis Alarcão Troni Member Lisbon, March 11, 2011 The Board of Directors 29 Financial Statements 30 Financial Statements ‘ Annual Report 2010 Liberty Seguros ‘ Financial Statements It was a year in which Liberty Seguros was again outstanding for dozens of social-responsibility initiatives that reflect a true, positive competitive differentiation in our way of being and operating in the marketplace 31 Annual Report 2010 Liberty Seguros Financial Statements Balançe Sheet Notes to the Accounts Gross value Expressed in euros Previous Period Period Impairment, depreciation, amortisation or adjustments Net value ASSETS 3 1 a), 8 e 11 Cash & cash equivalents and sight deposits 3.1 b.1) e 11 3.1 b.1), 6 e 11 3.1 b.1) 11 3.1 c) e 9 3.1 c) e 10 3.1 d) e 12 3.1 e) e 4.1 e) 3.1 f) e 23 3.1 g) e 13 3.1 h) e 24 3.1 i) 32 Investments in affiliates, associates and joint ventures Held-for-trading financial assets Financial assets initially recognised at fair value through profit & losss Hedge derivatives Available-for-sale assets Loans and receivables Deposits at cedent companies Other deposits Other loans granted Receivables Other Investments held to maturity Land & buildings Premises Land & buildings held for income Other tangible assets Inventories Goodwill Other intangible assets Technical provisions for reinsurance ceded Provisions for unearned premiums Mathematical provision for life business Provisions for claims Provision for profit-sharing Provision for rate commitments Portfolio stabilisation provision Other technical provisions Assets for post-employment benefits & other long-term benefits Other debtors for insurance & other operations Receivables for direct insurance operations Accounts receivable for other reinsurance operations Accounts receivable for other operations Tax assets Current tax assets Deferred tax assets Accruals & deferrals Other items of assets Available-for-sale non current assets and discontinued operating units TOTAL ASSETS 978 344 0 0 14 940 590 0 0 0 0 0 636 742 508 1 361 281 0 583 268 778 013 0 0 0 712 928 712 928 0 8 444 627 562 983 0 5 887 910 4 439 822 57 256 0 4 382 566 0 0 0 0 1 085 218 20 381 972 17 256 021 358 678 2 767 273 5 133 811 0 5 133 811 217 876 0 0 700 889 868 0 0 0 0 0 0 0 0 0 10 696 10 696 0 5 782 833 0 0 5 158 768 0 0 0 0 0 0 0 0 0 3 129 350 1 440 679 1 355 742 332 928 0 0 0 0 0 0 14 081 647 978 344 0 0 0 14 940 590 0 636 742 508 1 361 281 0 583 268 778 013 0 0 0 702 232 702 232 0 2 661 794 562 983 0 729 142 4 439 822 57 256 0 4 382 566 0 0 0 0 1 085 218 17 252 622 15 815 341 -997 063 2 434 344 5 133 811 0 5 133 811 217 876 0 0 686 808 221 2 994 483 0 0 16 343 709 0 628 666 512 1 543 136 0 583 268 959 867 0 0 0 642 995 642 995 0 1 535 707 342 647 0 839 577 5 807 056 77 490 0 5 729 565 0 0 0 0 3 539 334 14 778 336 12 560 111 -864 821 3 083 046 5 391 872 0 5 391 872 0 0 0 682 425 363 Financial Statements Annual Report 2010 Liberty Seguros Expressed in euros Notes to the Accounts Balançe Sheet 3.1 i) - l) e 3.3 e 4.1 e) 5 23 24 3.1 i) 13 LIABILITIES & EQUITY LIABILITIES Technical provisions Provisions for unearned premiums Mathematical provision for life business Provisions for claims for life insurance for works’ accidents for other businesses Provision for profit-sharing Provision for rate commitments Portfolio stabilisation provision Provision for claims-rate deviations Provision for risks in progress Other technical provisions Financial liabilities of the deposit component of insurance contracts and of operations considered for accounting purposes as investment contracts Other financial liabilities Hedge derivatives Subordinated debt Deposits received from reinsurers Other Liabilities for post-employment benefits and other long-term benefits Other creditors for insurance operations and other operations Accounts payable for direct insurance operations Accounts payable for other reinsurance operations Accounts payable for other operations Tax liabilities Current tax liabilities Deferred tax liabilities Accruals & deferrals Other Provisions Other Liabilities Liabilities of a group for sale classified as available-for-sale TOTAL LIABILITIES Period Previous Period 531 043 498 50 099 774 243 510 105 219 332 736 8 554 521 90 453 054 120 325 160 5 815 590 0 0 3 922 341 8 362 951 0 535 345 630 45 194 042 245 639 503 227 541 365 8 813 668 89 005 685 129 722 012 6 310 449 0 0 3 483 467 7 176 803 0 16 100 075 18 753 196 506 353 0 0 506 353 0 635 857 0 0 635 857 0 776 234 3 212 822 12 900 473 10 100 699 9 312 240 7 826 992 2 588 262 2 096 166 999 972 3 844 804 2 306 668 1 538 136 8 904 047 844 411 0 177 541 13 037 012 10 581 078 2 455 934 8 566 502 1 177 474 0 0 574 919 896 0 590 829 193 Expressed in euros Notes to the Accounts 25 26 24 e 26 26 Balançe Sheet LIABILITIES & EQUITY EQUITY Contributed capital (Treasury shares) Other capital instruments Revaluation reserves For adjustments to the fair value of financial assets For revaluation of land & premises For revaluation of intangible assets For revaluation of other tangible assets For adjustments to the fair value of cash-flow hedge instruments For adjustments to the fair value of net investment hedges in foreign currency For currency translation differences Deferred tax reserve Other reserves Retained earnings Net profit/(loss) for the period TOTAL EQUITY TOTAL LIABILITIES & EQUITY Period Previous Period 26 548 291 0 0 5 414 011 5 414 011 0 0 0 0 24 348 751 0 0 6 951 626 6 951 626 0 0 0 0 0 0 0 -1 749 371 29 429 608 42 869 591 9 376 196 111 888 325 686 808 221 0 -2 431 171 18 946 240 34 669 393 9 111 332 91 596 170 682 425 363 33 Annual Report 2010 Liberty Seguros Financial Statements Expressed in euros Notes to the Profit & Loss Account Accounts 14 Premiums earned net of reinsurance Gross premiums written Ceded reinsurance premium Provisions for unearned premiums (change) Provisions for unearned premiums, reinsurers’ part (change) Commissions on insurance contracts and operations 15.2 considered for accounting purposes as investment contracts or as provision of services contracts 4.1 e) & i) Costs of claims, net of reinsurance Amounts paid Gross amounts Reinsurers’ part Provision for claims (change) Gross value Reinsurers’ part Other technical provisions, net of reinsurance Mathematical provision of the Life line, net of reinsurance Gross value Reinsurers’ part Share of profits/(losses), net of reinsurance 21.1.1 Net operating costs & expenses Acquisition costs Deferred acquisition costs (change) Administrative costs Reinsurance commissions and profit sharing 16.2 Income On interest on financial assets not carried at fair value through profit & loss On interest on financial liabilities not carried at fair value through profit & loss Other 16.2 Financial Costs On interest on financial assets not carried at fair value through profit & loss On interest on financial liabilities not carried at fair value through profit & loss 21.1 Other Net gains on financial assets & liabilities not carried 17 at fair value through profit & loss On available-for-sale assets 34 Period Technical Account - Life 24.469.063 25.210.104 -741.042 Technical Account - Non-Life 155.973.206 174.859.469 -14.383.129 -4.482.899 Non technical Total Previous Period 180.442.269 200.069.573 -15.124.171 -4.482.899 176.297.682 188.404.322 -12.101.637 -50.708 -20.235 45.705 24.753 28.853 137.905.396 150.129.096 152.699.079 -2.569.983 -12.223.700 -13.570.700 1.346.999 1.625.022 140.238.779 141.444.185 142.123.351 -679.166 -1.205.407 -1.299.764 94.357 1.755.690 -5.929.411 -5.929.411 -8.963.507 -5.929.411 0 182.862 8.816.573 5.092.093 5.008 3.985.227 -265.755 16.215.632 0 53.662.244 42.271.082 -557.684 12.056.463 -107.617 13.407.604 1.219.117 -5.929.411 0 182.862 62.478.817 47.363.175 -552.676 16.041.691 -373.373 30.842.353 -8.963.507 0 607.037 60.438.808 45.579.707 -785.140 15.656.534 -12.293 35.516.901 14.664.517 12.723.303 1.126.877 28.514.697 28.471.471 126.394 0 0 126.394 147.845 1.424.721 1.654.500 684.301 1.280.941 92.240 681.708 2.201.262 3.617.148 6.897.585 3.453.356 986.356 678.387 637.051 2.301.794 1.529.635 27.219 0 0 27.219 22.661 640.925 602.554 44.656 1.288.135 1.901.060 30.512 1.530.306 -12.872 1.547.946 -3.508.448 86.559 1.530.306 -12.872 1.603.992 -3.411.491 -20.235 24.753 30.593.600 30.751.170 31.199.488 -448.318 -157.569 -287.073 129.504 0 107.311.795 119.377.926 121.499.592 -2.121.665 -12.066.131 -13.283.627 1.217.496 1.625.022 Financial Statements Annual Report 2010 Liberty Seguros Expressed in euros Notes to the Accounts Profit & Loss Account On loans & receivables On investments held to maturity On financial liabilities carried at amortised cost Other Net gains on financial assets & liabilities not carried at 18 fair value through profit & loss Net gains of financial assets & liabilities held for trading Net gains on financial assets & liabilities classified in the initial recognition at fair value through profit & loss Currency translation differences Net gains on the sale of non-financial assets not classified as non-current assets held for sale and discontinued operational units Impairment losses (net of reversal) On available-for-sale assets On loans and receivables carried at amortised cost On investments held to maturity Other Other technical income/costs, net of reinsurance Other provisions (change) Other income/expenses Negative goodwill recognised immediately in profit & loss Gains & losses on associates and joint ventures carried using the equity method Gains & losses on non-current assets (or groups for sale) classified as available-for-sale NET PROFIT/(LOSS) BEFORE TAX Income tax for the year - Current tax Income tax for the year - Deferred tax NET PROFIT/(LOSS) FOR THE PERIOD Period Technical Account - Life 0 0 0 -56.047 Technical Account - Non-Life 0 0 0 -272.827 0 0 Non technical Total Previous Period 0 0 0 0 0 0 -56.047 0 0 0 -96.957 0 -272.827 874.222 0 0 0 0 0 0 0 0 0 272.827 0 0 0 0 0 272.827 0 874.222 0 0 0 0 0 0 0 0 0 -10.305 0 0 0 0 0 0 156.769 0 0 0 0 0 0 0 -169.973 -76.173 0 0 0 0 0 0 146.464 -169.973 -76.173 0 0 0 0 0 0 329.949 -841.408 -355.804 0 0 0 0 0 0 0 0 0 0 0 0 0 12.944.926 3.831.282 -262.552 9.376.196 0 12.494.599 2.346.430 1.036.837 9.111.332 5.138.705 7.187.883 0 618.337 3.831.282 -262.552 2.950.392 35 Annual Report 2010 Liberty Seguros Financial Statements Expressed in Euros Statement of Changes in Equity Balance as at December 31, 2010 (opening balance sheet) Error corrections (ias 8) Accounting policy changes (ias 8) Amended opening balance Equity capital increases/reductions Treasury share transaction Net gains for adjustment to the fair value of affiliates, associates and joint ventures Net gains for adjustment to the fair value of available-for sale financial assets Net gains for adjustment through revaluation of land and premises Net gains for adjustment through revaluation of tangible assets Net gains for adjustment through revaluation of other tangible assets Net gains for adjustment of hedges in cash-flow hedging Net gains for adjustment of hedge instruments for net investments in foreign currency Net gains through exchange-rate differences Adjustments for recognition of deferred taxes Increase of reserve through appropriation of profit Distribution of reserves Appropriation of profits/losses Alteration of accounting estimates Other gains/losses recognised directly in shareholders’ equity Transfers between equity headings not included in other lines Total changes in equity Net profit for the period Interim dividend Balance as at December 31, 2010 36 Contributed Capital 24.348.751 24.348.751 2.199.540 Revaluation Reserves For adjustments to the fair value of available-for sale financial assets 6.951.626 6.951.626 Other Reserves Reserve for deferred taxes -2.431.171 -2.431.171 Legal reserve 5.577.206 5.577.206 Issue premiums Other reserves 0 0 9.594.097 13.369.034 13.369.034 Retained earnings 34.669.393 34.669.393 Net profit/ (loss) for the period Total 9.111.332 91.596.170 9.111.332 0 0 91.596.170 11.793.637 0 0 -1.537.615 -1.537.615 0 0 0 0 0 0 681.799 681.799 0 911.133 8.200.198 -9.111.332 -21.863 0 0 0 -21.863 0 2.199.540 -1.537.615 681.799 911.133 9.594.097 -21.863 8.200.198 -9.111.332 9.376.196 26.548.291 5.414.011 -1.749.371 6.488.340 9.594.097 13.347.171 42.869.591 9.376.196 10.915.959 9.376.196 0 111.888.325 Financial Statements Annual Report 2010 Liberty Seguros Expressed in Euros Statement of Changes in Equity Balance as at December 31, 2009 (opening balance sheet) Error corrections (ias 8) Accounting policy changes (ias 8) Amended opening balance Equity capital increases/reductions Treasury share transaction Net gains for adjustment to the fair value of affiliates, associates and joint ventures Net gains for adjustment to the fair value of available-for sale financial assets Net gains for adjustment through revaluation of land and premises Net gains for adjustment through revaluation of tangible assets Net gains for adjustment through revaluation of other tangible assets Net gains for adjustment of hedges in cash-flow hedging Net gains for adjustment of hedge instruments for net investments in foreign currency Net gains through exchange-rate differences Adjustments for recognition of deferred taxes Increase of reserve through appropriation of profit Distribution of reserves Appropriation of profits/losses Alteration of accounting estimates Other gains/losses recognised directly in shareholders’ equity Transfers between equity headings not included in other lines Total changes in equity Net profit for the period Interim dividend Balance as at December 31, 2009 Revaluation Reserves Reserve For adjustments to the for deferred fair value of availabletaxes for sale financial assets Contributed Capital 24 348 751 24 348 751 -26 071 498 -26 071 498 4 261 630 4 261 630 Other Reserves Legal reserve 4 982 416 4 982 416 Issue premiums 0 0 Other reserves 12 928 278 12 928 278 Retained earnings 32 073 856 32 073 856 Net profit/ (loss) for the period Total 5 947 904 58 471 337 5 947 904 0 0 58 471 337 0 0 0 33 023 124 33 023 124 0 0 0 0 0 -9 450 377 594 790 5 353 113 -5 947 904 440 756 2 757 576 0 -9 450 377 0 0 0 0 440 756 -2 757 576 0 0 33 023 124 -6 692 801 594 790 0 440 756 2 595 537 -5 947 904 9 111 332 24 348 751 6 951 626 -2 431 171 5 577 206 0 13 369 034 34 669 393 9 111 332 24 013 502 9 111 332 0 91 596 170 37 Annual Report 2010 Liberty Seguros a b c d Comprehensive Income Statement Net profit for the year Available-for-sale financial assets - Net gains Reclassification of gains & loss in profit & loss for the period - Sale Deferred & current taxes Other gains and losses recognised directly in equity Total comprehensive income 2010 Financial Statements 2010 9 376 196 -179 972 -1 357 643 681 799 -21 863 8 498 517 2009 9 111 331 28 514 389 4 508 735 -9 450 377 440 756 33 124 834 a - Corresponds to the amount of Revaluation Reserves resulting from the net adjustment (potential gains) to the fair value of the portfolio of financial assets classified as available.for-sale b - Corresponds to the amount of Revaluation Reserves that are transferred to profit & loss for the period resulting from sales of financial assets classified as available-for sale furing the period c - Current tax 2010: €315,.064 Potential gains on Securities with profit-sharing Life Deferred tax Pension Fund 2010: €6,270 Deferred tax 2010: €360,465 Potential gains on securities profit-sharing exceptlLife d - Free reserves 38 2009 a - Corresponds to the amount of Revaluation Reserves resulting from the net adjustment (potential gains) to the fair value of the portfolio of financial assets classified as available.for-sale b - Corresponds to the amount of Revaluation Reserves that are transferred to profit & loss for the period resulting from sales of financial assets classified as available-for sale furing the period c - Current tax 2009: - €4,502,449 Potential gains on with-profit Life securities Deferred tax Pension Fund 2009: €116,800 Deferred tax 2009: €4,831,127 Potential gains on with-profits securities except life d - Free reserves Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account as at December 31, 2010 39 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes Contents 1. General information 41 2. Information by segments 41 77 14.3. Non-life business insurance contract premiums: 77 15. Insurance contract commissions received 77 2.1. Types of products and services by geographic segment and business segment 41 15.1. Accounting policies adopted for recognition of commissions 77 2.2. Report by geographic segments and by business segments 42 15.2. Commissions received by type of contract 77 3. Basis of preparation of the financial statements and accounting policies 45 16. Investment income / revenue 78 3.1. Measurement bases and accounting policies used in the preparation of the financial statements 45 16.1. Accounting policies adopted for recognition of income 78 3.2. Nature, impact and justification of alterations to accounting policies 52 16.2. Breakdown of income by investment category 78 3.3. Main accounting estimates and relevant judgements used in the preparation of the financial statements 52 17. Gains & losses realised on investments 79 54 18. Gains & losses stemming from adjustments to the fair value of investments 79 19. Profits and losses on currency translation differences 80 21. Sundry gains by function and nature 80 4. Nature and extent of the headings and of the risks resulting from insurance contracts and reinsurance assets 4.1. Information on insurance contracts 54 4.2. Information on the nature and extent of the specific insurance risks 56 4.3. Market risk, credit risk, liquidity risk and operational risk 60 4.4. Amount of impairment losses recognised and written back during the period in respect of reinsurance assets 64 4.5. Adequacy of premiums and provisions 64 22.1. Average number of workers in service during the year 82 4.6. Information on the main ratios without deduction of reinsurance ceded 65 22.2. Amount of staff costs for the year: 82 4.7. Reimbursements & salvage property 65 21.1. Expenses by function 80 21.2. Expenses using a classification based on their nature 82 22. Staff costs 23. Obligations involving employee benefits 82 82 5. Liabilities for investment contracts 66 23.1. Surviving relative and orphan annuities plan (long-term employee benefits) 83 6. Financial instruments 67 23.2. Retirement pension liabilities in respect of employees and pensioners (collective bargaining agreement) 83 23.3. The retirement and pre-retirement pension plan (collective bargaining agreement for the insurance industry) - dnnuities payable, dating from before the constitution of the liberty seguros employees pension fund 87 23.4. Additional pension complement 88 6.1. Holdings and financial instruments 67 6.4. Portfolio reclassifications and transfers 67 6.11. Fair value 67 6.16. & 6.17 Nature and extent of risks resulting from financial instruments 68 24. Income tax 89 8. Cash, cash equivalents & sight deposits 72 9. Land & buildings 72 24.1 Tax estimate 90 9.1. Valuation model 72 24.2 Cost/income components of taxes 90 9.2. Criteria used to differentiate land and buildings held for income and those used as premises. 72 24.3 Income tax reported under reserves 91 9.6. Measurement criteria, methods and depreciation rates used. 72 24.4 Detail of the variations of deferred taxes (assets and liabilities) recognised in the balance sheet 91 9.7. & 9.8. Gross carrying cost and accumulated depreciation at the start and end of the period 72 24.5 Reconciliation between nominal and effective rates 91 9.20. Indication and quantification of restrictions to ownership and assets given to secure liabilities 72 25. Contributed capital 92 73 26. Reserves 92 10. Other tangible fixed assets (except land & buildings) 10.1. Tangible asset management criteria 10.2. Movement under acquisitions, transfers, write-offs, disposals and depreciation 73 26.1 Nature and purpose of the reserves within equity 92 73 26.2 Movement under reserves under equity 92 73 27. Earnings per share 93 74 28. Dividend per share 93 75 29. Transactions between related parties 93 76 30. Cash-flow statements 94 13.1. Breakdown of the adjustments and other provisions accounts by the respect sub-accounts 76 31. Commitments 94 13.2. Description of the nature of the obligation 76 32. Contingent liabilities 94 77 34. Off-balance sheet elements 94 77 36. Events after the balance sheet date not described in the foregoing points 95 37. Other information 95 10.3. Reconciliation of tangible assets at the start and end of the period 11. Allocation of investments and other assets 12. Intangible assets 13. Other provisions and adjustments to asset accounts 14. Insurance contract premiums 14.1. Premiums recognised resulting from insurance contracts 40 14.2. Life business insurance contract premiums Notes to the Balance Sheet and Profit & Loss Account Notes 1. General Information In keeping with a resolution adopted by the General Meeting held on February 2, 2004, and subsequent authorisation by the Insurance Supervisory Authority (ISP), the Company altered its name to Liberty Seguros, SA, and amended its articles of association accordingly. On December 28, 2005, the 464,937 shares representing the whole of the equity capital of Liberty Seguros, SA, were transferred by Liberty International Iberia, SL, Sociedad Comanditaria Simple, to Liberty Insurance Group, Compañia de Seguros y Reaseguros, SA. This transaction had been appraised by the Insurance Supervisory Authority. Additionally, on December 29, 2010, the contributed capital was increased by means of payment in kind totalling €11,793,637.39 through the incorporation of all the assets and liabilities of the branch in Portugal of Genesis Seguros Generales SA de Seguros y Reaseguros, which were thus transferred to the Company (see Note 25). The Company’s registered office is situate at Av. Fontes Pereira de Melo, 6, 11º Dto, 1069-001 Lisbon, Portugal. The Company is engaged in insurance and reinsurance business for all the technical lines for which it has obtained authorisation from the Insurance Supervisory Authority (ISP). By volume of direct premiums, the technical lines of greater significance are Motor and Accidents & Health. At present, the Company operates through 31 spaces and 5 offices located in various parts of the country. In points 13 to 15 of its Management Report Liberty Seguros makes a brief presentation of the macroeconomic climate in which it operates, as well as of the recent market trend. The following notes follow the numbers defined in the Plan of Accounts for Insurance Companies approved by Regulatory Standard 4/2007 as amended by Regulatory Standard 20/2007, both issued by the Insurance Supervisory Authority. Several notes are not mentioned because they are not applicable or because the figures or situations to be reported are irrelevant. Liberty Seguros’s financial statements as at December 31, 2010, were approved by the Board of Directors on March 11, 2011. The management report and financial statements will be submitted to the Annual General Meeting on March 23, 2011. Annual Report 2010 Liberty Seguros 2. Information by segments 2.1. Types of products and services by Geographic Segment and Business Segment In keeping with IFRS 8 - Operating Segments, an entity must disclose information allowing users of its financial statements to assess the nature and financial effects of the business activities in which it is engaged and the economic environments in which it operates. An operating segment is a component of an enterprise in respect of which segregated financial information is available for regular assessment by managers in deciding how to allocate resources and measure performance. A geographic segment is a set of specific assets and income located in a specific economic environment subject to risks and income that differ from those of other segments operating in other economic environments. All contracts are concluded in Portugal and there is therefore just one geographic segment. A business segment is a set of assets and operations that are subject to specific risks and income different from those of other segments. The Company’s structure involves the following business segments: > Life Insurance and Pensions - Capitalisation Products - Savings Products > Non-Life Insurance - Accidents & Health - Fire & other damage - Motor - Sundry 41 Annual Report 2010 Liberty Seguros 2.2. Report by Geographic Segments and by Business Segments Notes to the Balance Sheet and Profit & Loss Account Notes Geographic Segment In accordance with Note 2.1 there is just one segment and there would therefore be no sense in performing an analysis by geographic segments. Results by segment as at December 31, 2010 Headings Vida (Expressed in euros) Gross premiums written 25 210 104 Reinsurance Premium Ceded -741 042 Provision for unearned premiums - Change 0 Result of investments 0 Other Income 290 381 Total Gains 24 759 444 Costs of claims, net of reinsurance 30 593 600 Operating costs, net of reinsurance 9 082 328 Other Costs -5 736 372 Total Costs 33 939 556 Investment Contracts -215 576 Operating Profit -9 395 688 Result of investments 14 534 393 Profit/(loss) before tax 5 138 705 Tax 0 Technical profit 5 138 705 Results by segment as at December 31, 2009 Headings Vida (Expressed in euros) Gross premiums written 26 218 241 Reinsurance Premium Ceded -750 592 Provision for unearned premiums - Change 0 Result of investments 0 Other Income 71 769 Total Gains 25 539 418 Costs of claims, net of reinsurance 36 709 936 Operating costs, net of reinsurance 9 171 501 Other Costs -8 356 491 Total Costs 37 524 947 Investment Contracts 180 657 Operating Profit -11 804 873 Result of investments 15 164 176 Profit/(loss) before tax 3 359 303 Tax 0 Technical profit 3 359 303 42 Não Vida 174 859 469 -14 383 129 -4 503 133 0 264 386 156 237 593 107 311 795 53 769 862 1 625 022 162 706 679 0 -6 469 086 13 656 970 7 187 883 0 7 187 883 Não Vida 162 186 081 -11 351 045 -5 003 0 299 305 151 129 338 103 528 842 51 279 599 1 755 690 156 564 132 0 -5 434 794 12 010 655 6 575 861 0 6 575 861 Business Segment The following tables present the results by segment for 2010 and 2009. Acidentes e Doença 32 768 455 -1 370 189 -291 124 0 81 665 31 188 808 22 653 448 8 897 168 1 080 380 32 630 996 0 -1 442 189 5 187 338 3 745 150 0 3 745 150 Incêndio e Outros Danos 23 938 112 -4 991 164 -615 574 0 5 398 18 336 772 12 574 718 8 469 958 -18 055 21 026 621 0 -2 689 849 776 284 -1 913 565 0 -1 913 565 Acidentes e Doença 30 405 783 -628 827 -203 228 0 6 813 29 580 541 19 614 833 8 995 579 -1 212 586 27 397 827 0 2 182 715 4 622 315 6 805 030 0 6 805 030 Incêndio e Outros Danos 21 276 840 -3 630 814 -752 261 0 5 312 16 899 077 12 462 195 7 381 158 2 804 798 22 648 151 0 -5 749 074 344 303 -5 404 771 0 -5 404 771 Automóvel 102 277 782 -799 812 -3 088 172 0 156 765 98 546 563 69 706 488 32 537 550 258 421 102 502 459 0 -3 955 897 7 122 146 3 166 250 0 3 166 250 Automóvel 95 900 652 -712 086 1 074 156 0 287 008 96 549 729 68 418 484 31 357 823 145 421 99 921 728 0 -3 371 999 6 515 050 3 143 051 0 3 143 051 The Company uses Technical Provisions as a criterion for allocation of the Balance Sheet and Income Statement headings not specifically allocated to a business area. Outros 15 875 119 -7 221 965 -508 263 0 20 559 8 165 450 2 377 141 3 865 186 304 276 6 546 603 0 1 618 848 571 201 2 190 049 0 2 190 049 Outros 14 602 806 -6 379 318 -123 669 0 171 8 099 991 3 033 330 3 545 039 18 057 6 596 426 0 1 503 565 528 987 2 032 551 0 2 032 551 Não Afectos 0 0 0 0 508 955 508 955 0 0 415 155 415 155 0 93 800 524 537 618 337 -3 568 730 -2 950 392 Não Afectos 0 0 0 0 600 044 600 044 0 0 114 440 114 440 0 485 604 2 073 830 2 559 434 -3 383 267 -823 833 Total 200 069 573 -15 124 171 -4 503 133 0 1 063 722 181 505 992 137 905 396 62 852 190 -3 696 196 197 061 390 -215 576 -15 770 974 28 715 900 12 944 926 -3 568 730 9 376 196 Total 188 404 322 -12 101 637 -5 003 0 971 118 177 268 800 140 238 779 60 451 101 -6 486 361 194 203 519 180 657 -16 754 062 29 248 661 12 494 598 -3 383 267 9 111 331 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros Assets and liabilities by segment as at December 31, 2010 Headings (Expressed in euros) Life Accidents & Health Non-life Fire & Other Damage Motr Other Not allocated Financial Instruments Land & buildings Other tangible assets Other intangible assets Technical provisions for reinsurance ceded Assets for post-employment benefits & other long-term benefits Other debtors for insurance operations and other operations Tax assets Other items of assets Total Assets 324 792 476 341 011 1 292 595 354 079 301 959 093 361 221 1 369 199 375 063 107 064 010 128 076 485 470 132 984 26 040 913 31 152 118 080 32 345 155 127 179 185 572 703 407 192 683 13 726 992 16 421 62 243 17 050 506 353 3 933 468 1 673 571 641 106 77 177 1 541 614 526 993 558 225 197 927 48 141 286 780 25 377 8 378 052 8 874 570 3 146 609 765 342 4 559 184 403 436 2 493 032 1 515 339 340 199 929 2 640 779 1 605 144 321 676 763 936 327 569 127 114 334 100 227 740 138 427 28 043 247 1 356 663 824 620 163 313 264 Technical provisions Financial liabilities of the deposit component of insurance contracts and of insurance contracts and transactions considered investment contracts for accounting purposes Other financial liabilities Liabilities for post-employment benefits and other long-term benefits Other creditors for insurance operations and other operations Tax liabilities Other Liabilities Total Liabilities 257 880 217 273 163 281 96 854 034 23 557 566 16 100 075 0 0 245 890 260 463 376 947 Total 24 931 528 0 0 0 0 651 683 098 702 232 2 661 794 729 142 4 439 822 0 1 085 218 0 17 252 622 120 049 72 969 15 986 153 0 0 24 931 528 5 133 811 3 120 483 686 808 221 140 333 741 12 417 941 0 0 531 043 498 16 100 075 0 0 0 92 351 22 462 133 809 11 841 399 287 141 573 34 434 205 128 18 151 0 0 506 353 776 234 6 264 603 6 635 870 2 352 845 572 277 3 409 084 301 665 0 12 900 473 1 867 077 4 733 952 287 468 762 1 977 727 5 014 506 287 451 134 701 232 1 777 966 101 920 001 170 559 432 450 24 789 748 1 016 029 2 576 131 147 673 921 89 907 227 958 13 067 463 0 0 0 3 844 804 9 748 458 574 919 896 43 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes Assets and liabilities by segment as at December 31, 2009 Headings (Expressed in euros) 44 Life Non-life Accidents & Health Fire & Other Damage Motr Other Not allocated Total Financial Instruments Land & buildings Other tangible assets Other intangible assets Technical provisions for reinsurance ceded Assets for post-employment benefits & other long-term benefits Other debtors for insurance operations and other operations Tax assets Other items of assets Total Assets 326 299 075 313 199 748 033 408 953 635 857 289 855 225 329 796 787 673 430 624 5 171 198 99 680 668 113 416 270 879 148 091 3 314 914 22 609 953 25 726 61 442 33 591 139 630 154 544 999 175 841 419 972 229 600 204 738 13 019 605 14 814 35 380 19 343 1 511 916 28 855 922 0 0 0 0 645 010 221 642 995 1 535 707 839 577 5 807 056 3 405 082 134 252 46 169 10 472 71 580 6 030 0 3 539 334 7 198 438 7 579 898 2 606 713 591 265 4 041 450 340 471 0 14 778 336 2 626 348 2 083 971 343 718 957 2 765 524 2 796 294 309 850 484 951 058 961 640 108 093 549 215 723 218 123 23 905 924 1 474 522 1 490 928 162 653 630 124 221 125 603 15 197 382 0 0 28 855 922 5 391 872 4 880 265 682 425 363 Technical provisions Financial liabilities of the deposit component of insurance contracts and of insurance contracts and transactions considered investment contracts for accounting purposes Other financial liabilities Liabilities for post-employment benefits and other long-term benefits Other creditors for insurance operations and other operations Tax liabilities Other Liabilities Total Liabilities 260 763 620 18 753 196 274 582 009 0 94 428 238 0 21 418 577 0 146 401 626 0 12 333 568 0 0 0 535 345 630 18 753 196 309 722 1 564 946 326 135 1 647 876 112 157 566 701 25 440 128 541 173 889 878 614 14 649 74 019 0 0 635 857 3 212 822 4 919 989 5 180 710 1 781 636 404 118 2 762 251 232 705 0 10 100 699 6 350 250 4 746 232 297 407 956 6 686 762 4 997 744 293 421 237 2 299 565 1 718 715 100 907 013 521 596 389 846 22 888 117 3 565 248 2 664 697 156 446 325 300 353 224 487 13 179 781 0 0 0 13 037 012 9 743 976 590 829 193 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 3. 3. Basis of preparation of the Financial Statements and Accounting Policies 3.1. Measurement Bases and Accounting Policies used in the preparation of the Financial Statements Measurement Bases The Company’s financial statements now presented refer to fiscal years ended December 31, 2010 & 2009, and have been prepared for the first time in accordance with the accounting standards (PCES) established by Regulatory Standard 4/2007 of April 27, as amended by Regulatory Standard 20/2007-R of December 31, applicable to insurance companies subject to supervision by the Insurance Supervisory Authority. These standards have, in general, taken into account the International Financial Reporting Standards (IAS/ IFRS) as adopted by the European Union, in the wake of Regulation (EC) 1606/2002 of the European Parliament and Council of July 19, transposed to Portuguese law by Decree-Law 35/2005, with the exception of IFRS 4, of which only the principles of classification of the type of contracts concluded by insurance companies were adopted, the principles established in the specific prudential legislation and regulations in force continuing to apply to recognition and measurement of liabilities associated with insurance contracts. The financial statements are stated in euros. They have been prepared in accordance with the historic cost principle, with the exception of assets and liabilities carried at fair value, particularly financial assets and liabilities at fair value through profit & loss, and available-for-sale financial assets. Other financial assets and liabilities as well as non-financial assets and liabilities are carried at amortised cost or historic cost. Preparation of the financial statements requires the Company to make judgements and estimates and use assumptions that affect the application of the accounting policies and the amounts of income, costs, assets and liabilities. The estimates and assumptions used are based on the most recent information available, acting as support for judgements on the value of assets and liabilities valued solely using these sources of information. Alteration of these assumptions or any differences thereof when compared to reality may impact on the actual estimates and judgements. Those areas that involve greater level of judgement or complexity or in which significant assumptions and estimates are used in the preparation of the financial statements are reviewed in Note 3.3. The accounting policies described hereunder have been applied consistently for all periods presented in the financial statements. Accounting Policies The main accounting principles used in the preparation of the financial statements are as follows: a. Cash & cash equivalents and Sight Deposits For cash-flow statement purposes, cash & cash equivalents include amounts carried in the balance sheet having a maturity of less than three months of the balance sheet date, promptly convertible into cash with little risk of alteration of the value carried as cash and balances at credit institutions. b. Financial Instruments b.1. Classification The Company classifies its financial assets at the time of their acquisition, taking into account the underlying intention, in accordance with the following categories: > Available-for-Sale Financial Assets Available-for-sale assets are non-derivative financial instruments that: (i) Liberty intends to keep for an indeterminate period of time; (ii) are designated as available-for-sale at the time of their initial recognition; (iii) do not fall within the under-noted categories: > I nvestments at Fair Value through Profit & Loss This category includes: (i) held-for-trading financial assets, which are those acquired with the main objective of being traded in the short term; (ii) financial assets designated at the time of their initial recognition at fair value, with variations recognised in profit & loss. On their initial recognition the Company designates certain financial assets at fair value through profit & loss where: (i) such financial assets are managed, valued and analysed in-house on the basis of their fair value (U/nit Linked portfolios). > Loans and Receivables These are non-derivative financial assets with payments that are fixed or can be determined, which are not quoted on an active market and are not classified as trading or available-for-sale. This category includes, in particular, other deposits at credit institutions allocated to insurance contracts and mortgage loans granted. 45 Annual Report 2010 Liberty Seguros 46 Notes to the Balance Sheet and Profit & Loss Account Notes b.2. Recognition, Initial Measurement and Derecognition loss is determined on the basis of the interest rate used to measure the impairment loss. are transferred to a dividends attributable account in that part belonging to the policyholder. Financial assets Acquisitions and disposals of financial assets are recognised on the trade date, that is, on the date on which the Company undertakes to acquire or sell the asset. Financial assets are initially recognised at their fair value plus trading costs, except when classified as financial assets at fair value though profit & loss, in which case these costs are recognised in profit & loss for the year. The effective interest rate is the rate used to update the estimated future payments or receipts expected during the expected life of the financial instrument or, where appropriate, a shorter period, for the net present book value of the financial asset or liability. Financial assets are derecognised when: (i) the Company’s contractual rights expire on receipt of their cash flows; (ii) the Company has substantially transferred all the risks and benefits in holding them; or (iii) despite holding a part, but not substantially all, the risks and benefits associated with holding them. the Company has transferred control over the assets. Loans and receivables Loans and receivables have been initially recognised at their fair value, which is normally their nominal value. Loans and receivables are derecognised when the contractual right to the cash flow resulting from the financial asset expires or when the financial asset is transferred and the transfer falls within the derecognition criteria applicable to assets of this type, in keeping with the criteria defined in IAS 29. With regard to available-for-sale financial assets, the adjustment to the book value involves separation between: (i) amortisation in accordance with the effective rate – with a contra-entry in profit & loss for the year; (ii) currency variations (if denominated in a foreign currency and if a monetary item) – with a contra-entry in profit & loss; (iii) variations of fair value (except exchange-rate risk) – as described in the preceding paragraph - with a contra-entry under reserves. The results in respect of interest on financial instruments classified as available-for-sale and on financial instruments classified at fair-value through profit & loss are recognised in the income statement for the year using the effective interest rate method. In calculating the effective interest rate future cash flows are estimated considering all the contract terms of the financial instrument (e.g., put options), though possible future credit losses are not considered. The calculation includes commissions constituting an integral part of the effective interest rate, transaction costs and all premiums and discounts related with the transaction. In the case of similar financial assets or groups of financial assets for which impairment losses have been recognised, the interest recorded in profit & b.3. Subsequent Measurement Returns on capital instruments (dividends) are recognised as and when attributed. Financial assets Following initial recognition, financial assets at fair value through profit & loss are carried at their fair value, and variations are recognised in profit & loss Available-for-sale financial assets are carried at fair value, though any variations are recognised under reserves, in that part belonging to the shareholder, until such time as the investments are derecognised, that is, an impairment loss is recognised, when the accumulated amount of the potential gains and losses is recorded under reserves and transferred to gains & losses. In the case of with-profits products, variations of fair value are initially recognised under reserves and, if positive, The fair value of quoted financial assets is their current bid price. In the absence of a quotation the Company estimates the fair value using valuation methods (see Note 6.11). Loans and receivables Loans and receivables are measured at cost or amortised cost depending on their nature. b.4. Reclassification In keeping with the requirements of IAS 39, Liberty does not reclassify financial instruments to and from the category of financial assets at fair value through profit & loss. b.5. Transfer between Portfolios In transferring portfolios the Company complies with all the requirements of Circular 3/2008 of May 15, to ensure that policyholders or other contract beneficiaries are treated equitably: (i) transfers of assets between portfolios are undertaken at market value; (ii) transfers of assets between portfolios do not imply reclassification of the financial instruments; (iii) readjustments to the value of the transferred asset occurring up to the transfer date are allocated to the portfolio giving rise thereto; (iv)readjustments to the value of the transferred asset after the transfer date are allocated to the portfolio receiving the asset; (v)at the time of sale of availablefor-sale financial assets transferred between with-profit portfolios, the corresponding gain or loss is split between the portfolios in accordance with the amount of the adjustments to fair value recognised prior to the sale. b.6. Provision for Profit-Sharing to be Attributed (Shadow accounting) In accordance with the rules set out in ISP Circular 3/2008 of May 15, the provision for profit sharing to be set aside takes into account each year the estimated part to be attributed to the policyholder or contract beneficiary, determined under the terms of the profit-sharing plan defined by the insurance company, and it is constituted with a contra-entry under costs or, in that part applicable, by the appropriate Revaluation Reserves for Adjustment to Fair Value. The Provision for Attributed Profit Sharing is constituted with a contra-entry under the appropriate Revaluation Reserves for Adjustment to Fair Value. The estimate of the amounts to be attributed in the form of profit sharing in each type or group of types is calculated on the basis of an adequate plan, applied in a consistent manner, which takes into account the profit-sharing plan and the assets allocated Notes to the Balance Sheet and Profit & Loss Account Notes On the sale of an investment classified as availablefor-sale allocated to profit-sharing products, the corresponding direct transfers to the Provision for Profit Sharing to be Allocated are annulled. Over the life of the contracts of each type or group of types, the balance of the respective Provision for Profit Sharing to be Attributed is fully used to compensate negative adjustments of the fair value of the investments and to be transferred to the Provision for Profit Sharing to be Allocated, so that the profit sharing is attributed to the contracts to the extent that they have contributed to the profits in question. b.7. Impairment Liberty Seguros regularly assesses the existence of any objective proof that a financial asset or group of financial assets is impaired. In the light of such evidence, the respective recoverable value is determined and impairment losses are recorded with a contra-entry in profit & loss. The Company considers that, in accordance with IAS 39, a financial asset or group of financial assets is impaired in the event that, following initial recognition, there is objective evidence of: (i) for fixed-income securities, a financial asset or group of financial assets is impaired and impairment losses are incurred if, and only if, there is objective proof of impairment, that is, there are observable data calling the asset holders’ attention to the following loss events: 1) significant financial difficulty of the issuer or obligee; 2) breach of contract, such as non-fulfilment or default in payments of interest or principal; 3)the lender, for economic or legal reasons related with the borrower’s financial difficulties, offers the borrower a concession that the lender would not otherwise consider; 4) it becomes probable that the borrower will undergo bankruptcy or other financial reorganisation proceedings; 5) disappearance of an active market for the financial asset owing to financial difficulties; or 6)observable data indicating the existence of a measurable decrease of the estimated future cash flows of the group of financial assets since the initial recognition of the assets in question, even though the decrease cannot yet be identified with the individual financial assets of the group, including: a. adverse alteration of the payment status of group’s borrowers ; b. national or local economic conditions related with non-fulfilment in respect of the group’s assets. (ii) For capital instruments, besides the events referred to for fixed-income securities, the following situations are considered: a. significant alterations causing an adverse effect, that occurred in the technological, market, economic or legal environment in which the issuer operates; b. a significant or lengthy decline of fair value to below its cost. The Company therefore evaluates quoted floatingrate securities using the following quantitative criteria: an impairment is recorded in the event of continuous devaluation over at least six months, or significant fall of the quoted price of at least 20% of the acquisition cost. Where there is evidence of impairment of available-for-sale financial assets, the potential loss Annual Report 2010 Liberty Seguros accumulated in reserves, less an impairment loss previously recognised in profit & loss, is transferred to profit & loss. In the case of debt instruments, if, during a period subsequent to the recognition of the impairment loss, the fair value of the asset increases, such an increase being objectively related with an event occurring after the recognition of the impairment loss, then it should be reversed, with a contraentry in profit & loss. Impairment losses in respect of capital instruments are not reversed through profit & loss. In the event of recognition of impairments subsequent devaluations are recognised directly in profit & loss. In the event of appreciations subsequent to the recording of the impairment the respective potential gains are recorded under reserves. In the event of an impairment loss, in keeping with the events referred to in (i) and applicable to the Loans & receivables heading, measured as the amortised cost, the amount of the loss is determined by the difference between the book value of the asset and the present value of the estimated future cash flows discounted at the original effective interest rate of the financial asset, the value of the asset being reduced and the loss recognised in profit & loss. If, in a subsequent period, there is objective proof of reduction of the value of the impairment determined, the impairment loss previously recognised will be written back as an increase of the value of the asset and the gain is recorded in profit & loss. The amount written back cannot lead to an asset value greater than that the asset should have at amortised cost had the impairment not existed. c. Land & Buildings and Other Tangible Assets Land & Buildings The buildings the company uses to carry on its business are classified as ‘premises’. The cost of these premises buildings is recognised in accordance with the criteria defined in IAS 16. They are considered an asset to the extent that economic benefits accrue to the Company, associated with these properties, and the cost can be adequately measured. Premises buildings are initially measured at their acquisition cost, including the non-reimbursable taxes on the purchase and the costs directly allocated to put the assets in working condition. The amount at which a premises building is carried after deduction of accumulated depreciation and impairment losses is derecognised when it is sold or when no future economic benefit can be expected from its use or sale. The derecognition gain or loss is determined by the difference between the net income on the sale, if any, and the book value of the item. This gain or loss is recognised in profit & loss. The buildings are valued using the cost model, and therefore the value of the asset corresponds to the acquisition cost less accumulated depreciation and any impairment losses. The amount of impairment is determined for each building by comparison of the book value with the market valued attributed by certified independent valuers. Maintenance and repair costs and other costs incurred following acquisition are recognised as costs for the year in which they are incurred, are recognised as an increase of the asset only when it is probable that there will be an economic benefit associated therewith. Depreciation of buildings begins when the asset is available for use. The depreciation method selected is the straight-line method over the estimated useful life of 50 years. The value of the asset subject to depreciation is equal to 75% of the acquisition cost of the land and building, the remaining 25% be considered the estimated value of the land. The depreciation charge for each period is recognised in profit & loss. 47 Annual Report 2010 Liberty Seguros Other tangible assets On initial recognition of the values of other tangible fixed assets the Company capitalises the acquisition cost and adds any costs required for the proper working of that asset, in accordance with IAS 16. In subsequent measurement, Liberty opts to establish a useful life that will reflect the estimated time required to obtain economic benefits, writing down the assets over this period. The Company derecognises a tangible fixed asset on its disposal or when no future economic benefits are expected to be generated by its use or sale. The derecognition gain or loss is determined by the difference between the net income on the sale, if any, and the book value of the item. This gain or loss is recognised in profit & loss. With regard to depreciation, the Company uses the straight-line method since it is the one that best reflects the expected pattern of consumption of the economic benefits of the asset. This method is applied consistently over the whole class of assets. The estimated number of years of useful life for each category of tangible assets is as follows: Where there is objective evidence that the book value of the tangible fixed assets exceeds their realisable value, an impairment loss is recognised for the difference in accordance with the methodology proposed by IAS 36 in conjunction with IAS 16. The realisable value is determined as the higher of its net selling price and its value in use, the latter calculated on the basis of the present value of the expected future cash flows that are expected to be obtained from ongoing use of the asset and from its sale at the end of its useful life. d. Other Intangible Assets Costs incurred with the acquisition of software are capitalised, as are the additional expenses borne by the Company required to implement it. These costs are written down using the straight-line method over the expected useful lives of these 48 Notes to the Balance Sheet and Profit & Loss Account Notes Office equipment Machines & tools Hardware Fixtures & fittings Transport equipment Hospital equipment Other equipment Years 4-8 5-8 3-4 5-8 4 7 4-8 assets (3 years). Software maintenance costs are recognised as costs as and when incurred. The Company derecognises an intangible fixed asset on its disposal or when no future economic benefits are expected to be generated by its use or sale. The derecognition gain or loss is determined by the difference between the net income on the sale, if any, and the book value of the item. This gain or loss is recognised in profit & loss. The Company performs impairment loss analyses of its intangible assets in keeping with the methodology proposed in IAS 36 , in conjunction with IAS 38. Impairment losses are recognised in the statement for assets carried at cost. e. Technical Provisions for Reinsurance Ceded The provisions for unearned premiums and for ceded reinsurance claims correspond to the reinsurers’ share of the Company’s total liabilities. They are calculated in accordance with contracts in force as far as cession percentages and other clauses are concerned, and also in accordance with the accrual percentages in respect of direct insurance. f. Employee Benefits Employee benefits granted by the Company take the form of: (i) post-employment benefits – retirement pension liabilities; (ii) - short-term benefits; (iii) - long-term benefits. (i) Post-employment Benefits – Retirement Pension Liabilities In accordance with the Collective Bargaining Agreement for the Insurance Industry, the Company has entered into a commitment to grant its employees, under an employment contract in force as of June 22, 1995, who were taken on in insurance business by that date, pecuniary payments by way of pension complement, which are also payable to those who, by virtue of their individual employment contracts, have been granted a like benefit. The Company has therefore adopted the Defined Benefits Plan established in the Collective Bargaining Agreement in force for the Insurance Industry. The Company has set up a Pension Fund and has acquired Annuity Insurance designed to cover the liabilities inherent in the plan mentioned in the preceding paragraph. During 2010, liabilities for pensions payable financed by the Annuities insurance were transferred in full to the Pension Fund. The contributions to the Fund and updates of the premiums are determined in accordance with the respective actuarial plan, which is reviewed annually and is adjusted in the light of the pension updates, of the evolution of the participants and of the liabilities to be covered. Additionally, at the end of the 2008 the Company set up capitalisation insurance to meet the contractual pension complement. The complement consists of a defined-benefits plan in that there is a legal and constructive obligation of the Company to settle the liability on the employee’s retirement and to make additional contributions to make good alterations to the criteria underlying the calculation of the liability. As in the case of the annuity policies, this policy, too, is not eligible under IAS 19, and therefore the treatment of the assets and liabilities is identical As far as the pension fund is concerned, the balance sheet shows the net result of the assets and liabilities that make it up. Gains and losses stemming from differences between the actuarial and financial assumptions used and the real figures in respect of the liabilities and the expected return on the policies, as well as the results of alterations to the actuarial assumptions are recognised each year under a specific heading of Equity, through application of the SORIE method. The cost for the year of retirement pensions, including the the cost of current services and the interest costs, less the expected income, is reflected under the year’s gains and losses. (ii) Short-term Benefits Short-term benefits (falling due within twelve months) are carried, in accordance with the accrual accounting principle, under appropriate profit & loss headings for the period to which they refer. The medical assistance benefit and bonuses granted fall within the scope of short-term benefits. >Medical Assistance The Company has granted a medical assistance benefit to employees in service. The costs incurred with the insurance are recorded as a cost for the year. > Granting of Bonuses Employees’ variable remuneration is recorded in the income statement for the year to which it refers, is the result of performance evaluation and is granted to all employees. (iii) Long-term Benefits Surviving relative benefits are provided in the event of the decease of an employee. Notes to the Balance Sheet and Profit & Loss Account Notes g. Claims Reimbursement Claims reimbursements are generated whenever the Company has adopted a formal position as to its right of recourse and when the reimbursable expenses of claims have been liquidated. All claims processes managed under the Claims Regularisation Conventions fall within this sphere, the reimbursement amount being estimated in the light of the number of processes under management multiplied by the average cost reimbursable. h. Income Tax Income taxes include current tax and deferred tax. Income taxes are recognised in profit & loss except where they are related with items that are directly recognised under equity, in which case they are also recorded with a contra-entry under Tax reserve. Deferred taxes recognised under reserves stemming from the revaluation of available-forsale investments and of the SORIE reserve are subsequently recognised in profit & loss at the time the gains and losses that gave rise to them are recognised. Current taxes are those that are expected to be paid on the basis of the taxable income determined in accordance with tax rules in force, using the tax rate approved or substantially approved in each jurisdiction. Deferred taxes are calculated on the temporary differences between the book values of the assets and liabilities and their tax basis, using the tax rate approved or substantially approved on the balance sheet date that are expected to be applied when the temporary differences are written back. Deferred tax liabilities are recognised for all taxable temporary differences, with the exception of differences resulting from the initial recognition of assets and liabilities that affect neither the book nor the taxable profit and of differences related with investments in subsidiaries, to the extent that they will probably not be reversed in the future (permanent differences). Deferred tax assets are recognised for all deductible temporary differences only to the extent that it can be expected that there will be taxable profits in the future able to absorb these differences. i. Accruals & Deferrals Direct insurance premiums are recognised as income on the date of issue or renovation of the respective policy, and claims are recognised when they are lodged. The income on shares in the portfolio is recorded only on receipt of the dividends attributed. The other costs and the income are booked during the year to which they refer, regardless of their date of payment or collection. The provision for holiday pay and holiday bonus is included under accruals and deferrals under liabilities. It corresponds to about 2 months of remuneration and respective charges, based on the figures for the year in question, and it is intended to recognise legal liabilities towards employees at the end of each year for services provided till then, to be settled at a later date. j. Technical provisions - Direct Insurance j.1. Provisions for unearned premiums The provision for direct insurance unearned premiums is based on the determination of premiums written before the end of the year that are in force after that date. This provision is designed to cover risks assumed and the resultant charges during the period between the end of the year and the maturity date of each insurance contract. In accordance with ISP Rules 19/94-R, 3/96-R and 4/98-R, the Company has calculated this provision by applying the pro rata temporis method contract by contract. The provision carried in the Balance Sheet has been reduced by the deferred acquisition costs in the proportion of the premiums, up to a limit of 20% of the amount of the deferred premiums, for each business line. Annual Report 2010 Liberty Seguros j.2. Acquisition Costs Acquisition costs directly or indirectly related with the sale of insurance contracts are capitalised and deferred over the life of the contracts, taking into account the limits imposed by the regulations of the Insurance Supervisory Authority. j.3. Provisions for Claims Where there are claims provoked or against the policyholders that fall within the clauses of the contracts, any sum paid or that is believed likely to be payable by the Company is recognised as a loss in the income statement, through provisions set aside for payment of claims arising from insurance contracts. The provision for claims corresponds to the present estimated cost to be borne by the Company to settle all claims occurring up to December 31, 2010, reported or otherwise, following deduction of any amounts paid in respect of theses claims. Provisions for claims in every business line of Liberty Seguros, SA, are actuarially assessed by internationally accepted statistical methods based on the best estimate and duly separating the types of claim into homogeneous groups. The provisions are regularly reviewed through an ongoing process as an when additional information is received and the liabilities come to be liquidated. The Company sets aside provisions for claims incurred up to December 31, 2010 but not yet reported as of that date – IBNR – for all business lines, on the basis of actuarial projections based on the Chain Ladder method. Additionally, a provision is set aside tor future expenses involving management of claims incurred by December 31, 2010, a figure estimated on the basis of the real costs imputed to the claims function. The Company has included the following estimates in the amount carried as a provision for Workmen’s Compensation Claims > Life-long Assistance In the particular case of the provision for LifeLong Assistance within the scope of Workmen’s Compensation Insurance, Liberty calculates: (i) for each known case, the present value of future medical costs, considering future medical inflation; (ii) an IBNR provision for Life-long Assistance considering the number of cases expected multiplied by the average cost. This study also includes permanent disabilities and death in the Workmen’s Compensation business line. The amount of this provision is adjusted monthly in the light of the increase or reduction of the portfolio. > Workmen’s Compensation Mathematical Provision The mathematical provision for Workmen’s Compensation records the Company’s liabilities for claims involving payment of pensions or remissions as decided by the Labour Court or by a finalised conciliation agreement, as well as estimated liabilities for pensions in respect of permanent disability, for claims already made but await final agreement. The assumptions used as the basis of calculation of the mathematical reserves for workmen’s compensation, for those cases of mandatory remission under Article 56.1 of Decree-Law 143/99 and of the other cases are described in point a.2 of Note 3.3 The aim of this provision is to meet pension liabilities relating to the potential disabilities of the injured. > Provisions for FAT Liability in respect of the annual increase of annuities as a result of inflation lies with the FAT (Works Accidents Fund), a fund managed by the ISP. Its revenues comprise those contributions 49 Annual Report 2010 Liberty Seguros made by the insurance companies and by policyholders in Workmen’s Compensation business. The Company pays the pensions in full and is subsequently reimbursed in respect of that part for which the FAT is liable. To meet future annual contributions to the FAT in respect of present beneficiaries, Liberty Seguros, SA, sets aside a provision on the basis of a percentage, of about 6.8%, of the total of the Mathematical Reserve. j.4. Mathematical Provision for Life Business The mathematical provision for Life business corresponds to the estimated actuarial value of the Company’s future liabilities in respect of policies written. Calculation of this provision is performed on the basis of actuarial methods fully within the scope of the rules of the Insurance Supervisory Authority. The mathematical provisions for Life Business are calculated contract-by-contract in keeping with the prospective actuarial method, taking into account both the guaranteed payments and the profits already distributed. In Universal Life policies the mathematical provisions in respect of savings have been calculated policy-by-policy through daily capitalisation of each Savings Account, taking into consideration both the technical interest and the profit sharing. j.5. Provision for Risks in Progress The provision for risks in progress corresponds to the sum required to cover probable indemnities and costs to be borne following the year-end in excess of the amount of unearned premiums and of enforceable premiums in respect of contracts in force. The provision was calculated by application of the requirements of Rule 24/2002-R of November 13. As stipulated by the ISP, the provision for risks in progress is set aside or increased where the sum of the claims, expenditure and cession ratios, wei- 50 Notes to the Balance Sheet and Profit & Loss Account Notes ghted by the rate of return, is greater than 1. The amount of the provision is equal to the product of the sum of the premiums written imputable to future years and of enforceable premiums not yet processed in respect of contracts in force multiplied by the sum of the ratios minus 1. j.6. Provision for Profit Sharing in Life Business The provision for profit sharing includes the sums accruing to the Policyholders or beneficiaries of with-profits contracts, provided the sums in question have not already been distributed. The profit-sharing provision is allocated each year a sum based on the Profit & Loss Account of those types of insurance that call for profit sharing. It is calculated in accordance with the profit-sharing plan for each type. With-profits policies are assigned, as established in the general conditions of the policy, a share of the profits at the end of each calendar year in respect of contacts in force. The share of the profits is distributed every year on December 31 or on the anniversary date of the policy, depending on the type of policy. Note 4.1(e)ii details the movement during the year for several of theses types. The accounting policy applicable to the Provision for Attributed Profit Sharing (Shadow accounting) is described in indent b.6) of this note. j.7. Provision for Claims-rate Deviations The claims-rate deviation provision is intended to cover exceptionally high claims rates in those lines of business which, for their nature, are expected have greater oscillations. The provision was calculated by application of the requirements of Rule 3/1996 of January 18. It is calculated on the basis of the specific rates established by the ISP and is applied to the underwriting profit of the Guarantee and Atomic-Risk Businesses (Reinsurance Accepted). It is also calculated for Earthquake Phenomena, through application of a risk factor defined by the ISP for each seismic zone to the capital withheld by the Company. k. Financial Liabilities An instrument is classified as a financial liability where there is a contractual obligation for its settlement to be made by paying cash or another financial asset, regardless of its legal form. Non-derivative financial liabilities include investment contract liabilities, borrowings, creditors for direct insurance and reinsurance operations and other liabilities. These financial liabilities are initially recorded at their fair value less transaction costs incurred and subsequently at amortised cost, on the basis of the effective-rate method, with the exception of investment contract liabilities in which the investment risk is borne by the policyholder, which are carried at fair value. (Unit Linked portfolio). l. Non-technical Provisions provisions are recognised when: (i) the Company has a present, legal or constructive obligation resulting from past events; (ii) it is probable that its payment will come to be demanded; (iii) when a reliable estimate can be made of the value of the obligation. The constitution and de-constitution of this provision is taken to profit & loss. If a future expenditure of resources is not probable, it is classified in accordance with IAS 37 as a contingent liability. Contingent liabilities are merely the subject to disclosure, unless the possibility of their realisation is remote. “Other provisions” includes provisions for possible tax contingencies and works on rented buildings. The amount of the provision corresponds to the best estimate of the amount to be disbursed to settle the liability on the balance sheet date. m. Adjustments of Receipts Pending Collection and Adjustments of Doubtful Debt In respect of the adjustments of receipts pending collection there has to be a specific treatment that takes into account the legal framework surrounding the contractual relations between insurance companies and the insured. Insurance-premium payments are governed by the insurance contract law enacted by Decree-Law 72/2008 of April 16 (which essentially retains the previous legislation under Decree-Law 142/2000 of July 15). With a few exceptions, it establishes that lack of payment of the initial premium or of the first instalment thereof, by the maturity date, determines the automatic termination of the contract as from the date of its close, and that lack of payment of the subsequent years’ premiums or of the first instalment thereof, by the maturity date, prevents the prorogation of the contract. The decree-law further establishes that lack of payment determines automatic termination of the contract on the maturity date of: (i) an instalment of the premium during a year; (ii) a premium adjustment or part of a variable-amount premium; (iii) an additional premium resulting from a modification of the contract on the basis of a supervenient aggravation of the risk. In accounting terms, a particular consequence of this legal mechanism is the cancellation of nonlife premiums on the date when the insurance company determines that the premium was not collected. This is the policy that the Company adopts and, consequently, there is no need for impairment assessment that could lead to a need to adjust receipts pending collection. Notes to the Balance Sheet and Profit & Loss Account Notes The understanding of the Insurance Supervisory Authority according to Circular 2/2008, is that: 1. insurance companies must determine whether, as of the date of each balance sheet, there is any objective evidence that receivables are impaired, and must recognise impairment losses under IAS 39; 2. this reduction of value may be recorded directly or indirectly, in the latter case through write-off accounts known in the PCES as “Adjustments for doubtful debt” and “Adjustments for receipts pending collection”. 3. In the case of adjustments for receipts pending collection, insurance companies must assess whether there is objective evidence of impairment, on an individual basis, for those receipts issued that are individually significant, and on an individual or collective basis for those that are not individually significant. With regard to Life business receipts pending collection as well as other direct insurance operations, the Company performs a case-by-case analysis of receivables for direct insurance operations, for reinsurance operations and for other operations in order to determine the existence or otherwise of impairment. In those cases in which impairment is determined, a reduction is made to the whole of the amount receivable, through adjustments of doubtful debt, with a contra entry in profit & loss. n. Insurance and Investment Contracts > Classification The Company issues contracts that include insurance risk, financial risk or a combination of insurance and financial risks. A contract in which the Company accepts a significant insurance risk from another party, agreeing to compensate the insured in the case of a specific uncertain future event adversely affecting the insured is classified as an insurance contract. A contract issued by the Company where the transferred insurance risk is not significant, but in which there is a component of participation in the discretionary results, is considered an investment contract and is recognised and measured in accordance with the accounting policies applicable to insurance contracts. A contract issued by the Company in which there is only a transfer of financial risk, with no participation in the discretionary results, is classified as a financial instrument. > Recognition and Measurement For contracts classified as insurance contracts the premiums are recognised as income when owed by the policyholder. The benefits and other costs are recognised simultaneously with recognition of the income over the life of the contracts. This deferral is undertaken by setting aside the mathematical provision (in Life business) and the Provision for unearned premiums (in Non-life business). > Life business Insurance Contracts The liabilities expressed in the Mathematical Life Provision correspond to the present value of the future benefits payable, net of administrative costs directly associated with the contracts, less the theoretical technical premiums that would be required to comply with the established benefits and the respective expenses. The liabilities are determined on the basis of mortality assumptions and management of investment expenses on the date of the valuation. With regard to contracts whose payment period is significantly shorter that the period of the benefit, the premiums are deferred proportionately and recognised in profit & loss in proportion to the duration of the cover of the risk. Annual Report 2010 Liberty Seguros > Non-Life Business Insurance Contracts With regard to short-duration contracts, particularly non-life business contracts, the premiums are recorded when they are issued. The premium is recognised as earned income on a pro rata basis over the life of the contract. The provision for unearned premiums represents the amount of the premiums issued, less the associated costs, relating to the outstanding risks. > Investment Contracts Life contracts in which the investment risk is borne by the policyholder (unit linked) have been classified as investment contracts and accounted as financial instruments. The liabilities correspond to the value of the unit, less management commissions, redemption commissions and any penalties, and are classified as financial liabilities at fair value through profit & loss. The fair value of the liabilities depends on the fair value of the assets included in the unit-linked collective investment fund. The fair value of the financial liability is determined through the units, which reflect the fair value of the assets that make up the investment fund, multiplied by the number of units attributable to each policyholder on the balance sheet date. The Company holds a pure capitalisation product without risk transfer and without discretionary profit sharing, which has been reclassified to investment contract on transition to the new PCES. o. Recognition of Gains & Losses on Insurance Contracts Insurance contract premiums and commissions are recognised when issued, which is also the case of ceded reinsurance premiums and commissions. Through the Provision for Unearned Premiums the initial recognition criterion is adjusted to be reflected over the period of risk of the contracts. Direct insurance and reinsurance claims costs are recognised in profit & loss on the date of occurrence of the claims, of the determination of the provisions and of the financial settlement of the claims or issue of the reimbursements. p. Allocation of Expenses by Functions and Segments The Company allocates expenditure by functions (acquisition, administrative, investments and claims) and by segments (Life, Non-Life, Non-Technical) through a matrix of cost-sharing keys in the light of the employees in each area, financial ratios and economic indicators in order to reflect a real distribution of costs among the various segments. q. Transactions in Foreign Currency In accordance with IAS 21, on the date of preparation of the Financial Statements monetary items in foreign currency are translated using the closing exchange rate, non-monetary items measured in terms of historic costs in a foreign currency are translated using the exchange rate ruling on the transaction date and non-monetary items measured at fair value in a foreign currency are translated using the exchange rate ruling on the date the fair value was determined. Determination of currency translation differences resulting from the liquidation of monetary items or from the translation of monetary items translated in the initial recognition during the period or in previous financial statements are recognised in profit & loss for the period in which they occur. r. Brokerage Commissions Brokerage commission is the remuneration allocated to the brokers for the insurance business they generate. The commissions agreed with agents and brokers are recorded as a cost when the respective premium receipts are issued. These commissions are capitalised and deferred over the life of the contracts 51 Annual Report 2010 Liberty Seguros 3.2. Nature, impact and justification of alterations to accounting policies During 2010, there were no voluntary alterations to the accounting policies when compared to those considered in the preparation of the financial information on the preceding year, provided for comparison purposes. As a result of the endorsement by the European Union (EU), there were the following issues, revisions, alterations and improvements with effect as from January 1, 2010, though with no impact on the Company’s financial statements. Note 36 summarises the new standards and interpretations applicable in 2010. 3.3. Main accounting estimates and relevant judgements used in the preparation of the financial statements The International Financial Reporting Standards (IAS/IFRS) transposed by Standards R4/2007and /2007 establish a series of accounting treatments and require the Board to make judgements and estimates to decide the most adequate accounting treatment. The main accounting estimates and judgements used by the Company in the application of the accounting principles are discussed in this note with a view to improving the understanding of how their application affects the Company’s reported results and their disclosure. A more detailed description of the main accounting principles used by the Company is provided in Note 3.1. Considering that in many situations there are alternatives to the accounting treatment adopted by the Board of Directors, the results reported by the Company could be different had a different treatment been chosen. The Board of Directors considers that the choices made are appropriate and the financial statements adequately present 52 Notes to the Balance Sheet and Profit & Loss Account Notes the Company’s financial situation and the results of its operations in all materially relevant aspects. a. Technical Provisions Technical provisions correspond to future liabilities stemming from the contracts, and include: 1. Life mathematical provision; 2. Workmen’s compensation mathematical provision; 3. Provision for claims in other NonLife businesses; 4. Provision for claims incurred by not reported (IBNR); 5. Provision for claims settlement costs; 6. Provision for profit-sharing in Life; 7. Provisions for unearned premiums; 8. Provision for risks in progress; 9. Provision for claims-rate deviations The provisions are periodically reviewed by qualified actuaries. The provisions for claims do not represent an exact calculation of the amount of the liabilities, rather an estimate resulting from application of actuarial valuation techniques. These estimated provisions correspond to the Company’s expectation of the total cost of settling claims based on an evaluation of the facts and circumstances known at the time, on a review of the historic settlement patterns, on an estimate of trends in terms of claims frequency, on theories on liability and other factors. Variables in the determination of the estimate of the provisions may be affected by internal and/or external events, especially alterations to claims management processes, inflation and legal alterations. Many of these events are not directly quantifiable, particularly on a prospective basis. a.1. Life Contracts Mathematical Provision The mathematical provisions for Life Business are calculated contract-by-contract in keeping with the prospective actuarial method, taking into account both the guaranteed payments and the profits already distributed. In Universal Life policies the mathematical provisions in respect of savings have been calculated policy-by-policy through daily capitalisation of each Savings Account, taking into consideration both the technical interest and the profit sharing. The calculation is performed in accordance with the current technical bases, legislation and ISP Standards. The Life business mathematical provisions are calculated using actuarial assumptions defined by types of insurance, which are summarised in the following table: Insurance in case of death Insurance in case of life Annuities Other Mortality Table AF, PM 60/64, (70% to 100%) GKM 80 Technical interest rate 2.75%; 3.5%; 4.0% PF 60/64, TV 73/77, GRM/GRF 95 RF, PF 60/64, GKF 80, GRM/GRF 95 2.75%; 4.0%; 6.0% 2.75%, 3.0%, 3.25%,3.5%, 4.0%, 70% 12-month Euribor rate, rate announced annually with a minimum of 1% For the products currently marketed the tables applied are the most recent ones and the technical interest rate is defined each year. a.2. Workmen’s Compensation Mathematical Provision The mathematical provision for Workmen’s Compensation records the Company’s liabilities for claims involving payment of pensions or remissions as decided by the Labour Court or by a finalised conciliation agreement, as well as estimated liabilities for pensions in respect of permanent disability, for claims already made but await final agreement. The aim of this provision is also to meet pension liabilities relating to the potential disabilities of the injured and it is calculated as follows: (i) For cases of mandatory remission, under Article 56.1 of Decree-Law 143/99: Tablet of Mortality Interest Rate: 5,25% Management Rate: TD 88/90 5,25% 0% (ii) Other cases: Tablet of Mortality Interest Rate: 5,25% Management Rate: GRM/F (95) 3% 4% Notes to the Balance Sheet and Profit & Loss Account Notes Liability in respect of the annual increase of annuities as a result of inflation lies with the FAT (Works Accidents Fund), a fund managed by the ISP. Its revenues comprise those contributions made by the insurance companies and by policyholders in Workmen’s Compensation business. The Company pays the pensions in full and is subsequently reimbursed in respect of that part for which the FAT is liable. To meet future annual contributions to the FAT in respect of present beneficiaries, in accordance with Circular 8/2010, Liberty Seguros, SA, sets aside a provision equal to about 6.8% of total Mathematical Provisions. Liberty calculates an IBNR mathematical provision, estimating the number of claims incurred but not yet reported for permanent disabilities and deaths, as well as their average cost. The IBNR provision is obtained by multiplying the expected number of IBNR claims by the average cost. court, third-party bodily injury under €100,000, third-party bodily injury over €100,000, third-party bodily injury through the courts, own damage, occupants, legal protection). For each of these groups a best estimate is determined. Similar treatment is given to Workmen’s Compensation, in which Liberty separates Medical Expenses without Life-Long Assistance, Temporary Disability pay, other claims’ indemnities and life-long assistance. In the particular case of the provision for Life-Long Assistance within the scope of Workmen’s Compensation Insurance, Liberty calculates: (i) for each known case, the present value of future medical costs, considering future medical inflation; (ii) an IBNR provision for Life-long Assistance considering the number of cases expected multiplied by the average cost. a.3. Life, Accident and Sickness Technical Provisions Technical provisions in respect of traditional life products, annuities and accidents, and illness have been determined on the basis of various assumptions, namely, mortality, longevity and interest rate, applicable to each cover, including a risk and uncertainty margin. The assumptions used were based on the past experience of the Company and of the market. These assumptions may be reviewed in the event that future experience confirms their inadequacy. Additionally the Company calculates; a.4.1 Provision for IBNR This is estimated monthly on the basis of the claims management situation and of the evolution of the Company’s portfolio. With regard to claims in 2010 for the whole of the Non-Life area, the IBNR provision as at December 31, 2009, corresponds to 4.2% of the cost of claims for the year (6.5% in 2009). The total provision for IBNR in the Liberty Seguros balance sheet accounts for 8% of Non-Life premiums earned in 2010 (15% in 2009), and for 6% of total provisions for claims (9% in 2009). a.4. Provision for Claims in other Non-Life Business Lines The provisions for claims in Non-Life businesses are calculated using the Chain Ladder method applied to the amounts paid or to the total cost, as most appropriate to each business. For Motor business, claims are segregated into homogeneous groups (third-party property out-of- a.4.2 Provision for Future Claims Management Expenses Liberty calculates this provision taking into account the longevity of the management of each type of claim and all costs inherent in this management, including staff costs, physical space, information technology, telecommunications, wa- Annual Report 2010 Liberty Seguros ter, electricity, accounts and valuation, imagining a scenario of run-off of the claims portfolio. The provision for future management expenses for claims occurring up to December 31, 2010, for the whole of the Non-life area corresponds to 1.1% of the costs of claims for the year (1% in 2009). The total provision for future management expenses in the Liberty Seguros balance sheet accounts for 3.4% of Non-Life premiums earned in 2010 (3.7% in 2009), and for 2.8% of the total provision for claims (2.5% in 2009). In view of their nature, the determination of the provisions for claims and other liabilities for insurance contracts involves a degree of subjectivity. Nevertheless, the Company considers that the liabilities determined on the basis of the established methodologies adequately reflect the best estimate of the liabilities to which it is bound. b. Impairment of Available-for-sale Financial Assets The Company determines that there is impairment of its available-for-sale assets where there is an ongoing or significant devaluation of their fair value. Determination of an ongoing or significant devaluation requires judgement. In the judgement made the Company assesses the factors referred to in Note 3.1.b.7. Alternative methodologies and the use of different assumptions and estimates could lead to a different level of impairment losses recognised, with a consequent impact on the Company’s results. Additionally, the figures recorded in the accounts could differ as a result of the methodology applied. Alterations to these assumptions could have a significant impact on the figures determined. The assumptions and methodology used in calculating pension liabilities and other employee benefits are divulged in Note 23.2(p). d. Income Tax Determination of income tax requires certain interpretations and estimates. Other interpretations and estimates could result in a different amount of income taxes, current and deferred, recognised during the year. In keeping with current tax legislation the Tax Authorities are entitled to review the calculation of the taxable income made by the Company during a period of four years. Therefore, there may be corrections to the taxable income as a result, mainly, of differing interpretations of the tax legislation in respect of 2009 and 2010, given that the tax authorities have already reviewed 2007 and 2008. Nevertheless, the Company’s Board of Directors is convinced that there will be no significant corrections to the income tax recorded in the financial statements. c. Pensions & other Employee Benefits Determination of pension liabilities requires the uses of assumptions and estimates, including the use of actuarial projections, estimated returns on investments and other factors that can impact on the costs and liabilities of the pension plan. 53 Annual Report 2010 Liberty Seguros 4. Nature and extent of the headings and of the risks resulting from insurance contracts and reinsurance assets 4.1. Information on insurance contracts a) Accounting policies adopted in respect of insurance contracts corresponding to assets, liabilities, income and related costs or expenses The accounting policies are described in Note 3.1 of the notes to the accounts. b) Assumptions used in the measurement and estimate calculation methodologies 1. Claims pending settlement Claims reports are valued on a case-by-case basis, on the basis of information obtained and on past experience with similar claims. In the case of property damage claims processes in Motor insurance, there are independent claims for the IDS (Direct Indemnity of the Insured) Creditor and the IDS debtor. The reimbursement amounts stemming from the liabilities assumed by the Company but imputed to third parties are accounted only where there is concrete evidence that the amounts are recoverable. 2. Deviations of claims incurred but not enough reported (IBNER) and claims incurred but not reported (IBNR) See description included in Note 3.3 of the Notes to the Accounts. 3. Liabilities for life-long assistance See description included in Note 3.3 of the Notes to the Accounts. 54 Notes to the Balance Sheet and Profit & Loss Account Notes c) Methodologies of calculation of the estimates of the amounts to be attributed to policyholders and of the amounts actually attributed by way of profit-sharing. The criteria employed in calculating profitsharing in those types of insurance to which it applies are based on technical and financial profit & loss drawn up by types or groups of types as established in the Profit-Sharing Plan. > The amount of the profit-sharing is calculated monthly in the light of the evolution of the results of the various types, the definitive amount being determined at the end of each year and credited to the profit-sharing provision. >The profit-sharing criteria have regard for the conditions of the insurance contracts and of the Profit-Sharing Plan. d) Effect of alterations of the assumptions used in measuring assets and liabilities per insurance contract The Company did not implement any alterations in 2009 and 2010 in respect of the methodologies and assumptions used in the measurement of its technical provisions. There were no alterations to the assumptions as far as the assets are concerned. e) Reconciliation of insurance contract liabilities with reinsurance contract assets The following tables provide the reconciliation of the technical provisions (direct insurance, reinsurance accepted, reinsurance ceded) in respect of 2010 and 2009: Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros Reconciliation of Direct Insurance and Reinsurance Accepted 2010 Opening Balance 45 194 042 245 639 503 Technical provisions Direct Insurance Provisions for Unearned Premiums Life Mathematical Provision Provisions for Claims - Life - Workmen’s Compensation - Other Insurance Direct Insurance Reinsurance accepted Sub-total provision for claims Provision for profit-sharing Provision for risks in progress Provision for loss deviations Direct Insurance Reinsurance accepted Total: 8 813 668 89 005 685 129 722 012 129 620 014 101 998 227 541 365 6 310 449 7 176 803 3 483 467 3 478 386 5 081 535 345 630 2009 Opening Balance 45 935 014 256 181 291 Technical provisions Direct Insurance Provisions for Unearned Premiums Life Mathematical Provision Provisions for Claims - Life - Workmen’s Compensation - Other Insurance Direct Insurance Reinsurance accepted Sub-total provision for claims Provision for profit-sharing Provision for risks in progress Provision for loss deviations Direct Insurance Reinsurance accepted Total: 7 937 891 88 887 092 130 342 564 130 240 550 102 014 227 167 547 5 223 838 5 832 469 3 072 111 3 067 030 5 081 543 412 270 Reconciliation of Reinsurance Ceded 2010 Reclassification 3 925 215 980 518 -2 129 398 Change -259 147 1 447 368 -12 889 192 -12 888 731 -460 -11 700 970 -494 859 1 186 148 438 874 438 874 0 -8 774 990 3 492 341 3 492 341 3 492 341 0 0 0 0 4 472 858 Reclassification -740 972 0 -7 428 376 -3 113 412 Change 903 703 118 593 -620 552 -620 536 -16 401 745 1 093 331 1 344 334 411 356 411 356 0 -4 918 582 -27 926 0 0 0 0 -27 926 -6 720 0 0 0 0 -3 148 058 Balance 50 099 774 243 510 105 8 554 521 90 453 054 120 325 161 120 223 623 101 538 219 332 736 5 815 590 8 362 951 3 922 341 3 917 260 5 081 531 043 498 Balance 45 194 042 245 639 503 8 813 668 89 005 685 129 722 012 129 620 014 101 998 227 541 365 6 310 449 7 176 803 3 483 467 3 478 386 5 081 535 345 630 Technical provisions Reinsurance Ceded Provisions for Unearned Premiums Life Mathematical Provision Loss Provision - Life - Workmen's Compensation - Other Insurance Sub-total provision for claims Opening balance Total: Change Closing balance 77 490 0 -20 234 0 635 857 2 961 991 2 131 717 5 729 565 -129 504 -1 434 935 217 440 -1 346 999 57 256 0 0 506 353 1 527 056 2 349 157 4 382 566 5 807 056 -1 367 234 4 439 822 2009 Technical provisions Reinsurance Ceded Provisions for Unearned Premiums Life Mathematical Provision Loss Provision - Life - Workmen's Compensation - Other Insurance Sub-total provision for claims Opening balance Total: Change Closing balance 31 785 0 45 705 0 77 490 0 121 000 3 033 357 2 669 565 5 823 923 514 857 -71 366 -537 848 -94 357 635 857 2 961 991 2 131 717 5 729 565 5 855 708 -48 652 5 807 056 The amounts carried in 2010 in the transfer column of the above table have to do with the transfer of all the technical provisions of the Genesis Seguros Generales SA de Seguros y Reaseguros branch in Portugal (see Note 25). 55 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 4.2. Information on the nature and extent of the specific insurance risks i. Readjustments and details of costs of claims The information in respect of readjustments of claims prior to 2010 is reflected in Annex 2 of these Notes to the Balance Sheet and Profit & Loss Account. Additionally, the costs of claims are detailed in Annex 3. All movements stem from the day-to-day management of the claims, and they are not significant in the light of the provisions set aside. There follows a breakdown of the costs of claims, net of reinsurance, in 2010 & 2009: a) Objectives, policies and management processes for risks resulting from insurance contracts and methods used to manage these risks The risk inherent in each insurance contract is the possibility that the insured event will occur and the underlying uncertainty of the amount of indemnity payable (insurance risk). Therefore, the main risk an issuer faces corresponds to the insufficiency of the liabilities set aside to cover the indemnities Risk factors: Direct Insurance Amounts paid Costs imputed to the claims function Variation of provision for claims Sub-total Reinsurance ceded Amounts paid Variation of provision for claims Sub-total Total: 2010 2009 146 046 617 6 652 462 -13 570 700 139 128 380 136 209 774 5 913 577 -1 299 764 140 823 588 -2 569 983 1 346 999 -1 222 984 137 905 396 -679 166 94 357 -584 809 140 238 779 ii. Movements under the Profit-Sharing Provision The movements during the year are detailed hereunder: Provision for Profit Sharing attributed at the start of the year Profit distributed without Profit Sharing on 31/12 Profit distributed on 31/12 Profit-sharing Attributed Provision for Profit Sharing attributed at the year-end Provision for Profit-Sharing for the year to be Attributed Provision for Profit Sharing at the year-end Reclassification for post-employment benefits and other long-term benefits Closing balance 56 2010 4 119 250 -504 372 -389 483 182 862 3 408 257 2 407 333 5 815 590 2009 5 223 838 -519 352 -1 192 273 607 037 4 119 250 2 197 919 6 317 169 - -6 720 5 815 590 6 310 449 a. Frequency and severity of claims The frequency and severity of the actual claims compared to the estimated claims can be a factor compromising the stability of an insurer. The insured events are random and their level varies from year to year when compared to the estimated levels (using statistical techniques). Forms of mitigating this risk: > Non-Life Segment “Subscription” Policy. Liberty Seguros has subscription policies for all products. Besides the risks that are excluded , these policies list the conditioned-acceptance risks, the conditions of acceptance of the best risks and the limits to acceptance of non-target risks, as well as the general level of commercial discounts. Each month sales are reviewed by risk segment and by sales manager. This review allows an analysis to be made of the segments sold and of the discount levels. Portfolio profiles are prepared quarterly for the main businesses (motor, workmen’s compensation, household, commerce, industry, personal accident and condominium) detailing earned premiums, risk exposures, average premiums, expected number of claims, frequency, average cost of claims, claims rate, among others. > Life Segment “Subscription” Policy. Within the scope of life risk insurance and for the more frequent covers (Death and Disability), there are medical-formality grilles for insurance with and without mortgage creditors. In the former case the subscription is a little more flexible in that the anti-selection risk is lower. These grilles, which are periodically discussed and revised in conjunction with our reinsurers, are structured in two dimensions (age group and capital-insured rung) and are more demanding as age and capital increase. > For some more specific complementary covers in which our portfolio is small and/or our experience is not yet significant (e.g., Serious Illness Diagnosis, Acute Myocardial Infarction) there are also additional specific medical formalities grilles that are required where the subscription is intended. > Non-Life Segment Pricing The Liberty Seguros price lists are selective, in the sense that they have good prices for lower-risk segments and prices that are normally abovemarket for the worse risks. Both the price lists and the subscription rules are approved jointly by the Technical Manager, the Sales Manager and the Actuarial Manager. > Life Segment Pricing Within the scope of the Death cover, mortality tables considered appropriate by the Actuary Services have been used. Within the scope of the complementary covers, where there are no internal or national statistics, use is normally made of the services of the reinsurers and of their Notes to the Balance Sheet and Profit & Loss Account Notes experience and statistics about this matter. There is some flexibility from a commercial viewpoint, with adjustment of the level of commissions (and subscription charges), in the light of the option of the Agent and/or Distribution Channel, which can influence the price of the respective contracts to some extent. > Commercial Incentives Non-Life and Life Segments The commercial incentives are closely tied to the profitability of the agent’s portfolio, a factor that contributes to the formation of healthy portfolios. > Non-Life Reinsurance Treaties Liberty Seguros has non-proportional claims surplus treaties (XL) and claims surplus for catastrophes (CAT XL). In Multi-risks, the maximum capacity of the XL Treaty is €10 million and the protection in the event of catastrophe is €210 million. > Life Reinsurance Treaties The normal types of reinsurance treaty used are proportional, with a retention by Liberty of €100,000 per person insured. This applies to the more-frequent subscription covers, namely Death and Health. This retention by Liberty has grown gradually, in step with the growth of the respective portfolio. In some complementary covers less frequently subscribed in which we have less experience, such as Serious Illness and Acute Myocardial Infarction Diagnosis, the reinsurance policy is more prudent and Liberty’s retention is just €12,500. In complementary terms and also to prevent catastrophic risks/ accidents, there is a specific reinsurance treaty for the purpose. It acts within the “space” of our retention up to a maximum of €4,000,000, provided that there are at least 3 claims within the scope of the same event. > Non-Life Segment Claims Management Claims management is centralised, with teams specialised for each business line and in fraud prevention and detection. Review of the processes complies with specific rules so that no process stays more than 45 days without being reviewed. > Life Segment Claims Management Life Risk claims management is dealt with by specialised personnel experienced in the matter. Furthermore, within the scope of management of the processes, they are always analysed and approved by their superiors competent to take the respective decisions. The issue of the respective payment orders is always subject to double validation / “IT signature”, particularly by the persons creating/ managing the process and authorising the payment. There is also quarterly quality control (on a test basis) to check the adequacy of the settlement of the processes in the various areas, namely covers subscribed, capital insured, clinical opinion, claim covered and payment deadlines. > Política de Solvência A Companhia monitoriza a solvência numa óptica mensal. O cálculo da margem de solvência é realizado de acordo com a Norma Regulamentar nº 6/2007-R de 27 de Abril e a Norma Regulamentar 12/2008-R de 30 de Outubro do Instituto de Seguros de Portugal, sendo baseada em informação financeira estatutária. > Solvency Policy The Company monitors solvency on a monthly basis. Calculation of the solvency margin is performed in accordance with Insurance Supervisory Authority (ISP) Regulatory Standards 6/2007-R of April 27 and 12/2008-R of October 3, and is based on statutory financial information. As of December 31, 2010 & 2009, the solvency Annual Report 2010 Liberty Seguros margin contained the following components: Although 2010 was not a good year in finanContributed capital Reserves Retained Earnings Net Profit/(Loss) Distribution of net profit for the year Total Equity ( I ) Intangible Assets Subordinated loans with no fixed term Adjustment of Retirement Pensions and obligations Future Profits - Life Total ( 2 ) Solvency Margin Available ( 1 ) + ( 2 ) Solvency Margin Required Surplus / (Shortfall) Solvency Ratio cial markets terms, the Company benefited in solvency terms from the transfer of the whole of the assents and liabilities of the branch in Portugal of Genesis Seguros Generales SA de Seguros y Reaseguros (see Note 25). b. Sources of uncertainty in setting aside Provisions Setting aside provisions for claims is a process involving some uncertainty. Each month, using statistical methods, Liberty Seguros calculates the amounts of the provision for claims incurred but not reported, the provision for the surplus/ shortfall of the case-by-case reserve, the provision for future claims-management expenses and the provisions to meet future liabilities with the FAT. There is a complete quarterly actuarial evaluation, duly segmented by business line and by type of claim within each line. In this way, the provisions that are recorded keep in step with the evolution of the portfolio and of the claims. The monthly performance of these analyses allows fast identification of abnormalities. According to the Senior 2010 26 548 291 33 094 248 42 869 591 9 376 196 2009 24 348 751 23 466 696 34 669 393 9 111 331 111 888 325 -729 142 0 0 0 -729 142 111 159 182 41 769 916 69 389 266 266% 91 596 170 -839 577 0 0 1 287 675 448 098 92 044 268 39 489 727 52 554 541 233% Actuary’s report, Liberty Seguros’s provisions are both adequate and robust. In Life business the creation of the provision for claims is calculated by policy and corresponds to the value of the capital payable in the event of a claim, maturity or surrender, and no uncertainty is therefore associated with this provision. The provision for life claims incurred but not reported is a process that, like the non-life business lines, involves some uncertainty. Each year Liberty Seguros calculates this provision using statistical methods and it monitors its adequacy monthly. The assumptions employed by the Company are described in Note 3.3. c. Alteration of assumptions in calculating provisions Adjustments of assumptions – quite normal in actuarial techniques, at all times to improve the estimate for each segment – have not affected the overall amounts of provisions, and they have therefore remained stable. 57 Annual Report 2010 Liberty Seguros d. Impacts stemming from regulatory alterations The main regulatory alteration faced by the Portuguese market involves the new table of indemnities for personal injury in motor business. Like the rest of the market, the Company has not yet been able to fully estimate its impact. b) Sensitivity analyses performed, risk concentrations and actual claims b.1. Risk Concentrations Risk concentration in Non-Life business In 2010 the concentration of Liberty Seguros’s claims provisions by business line is as follows: Notes to the Balance Sheet and Profit & Loss Account Notes As shown by the chart, 91% of the provisions for claims are concentrated on the Motor and Workmen’s Compensation lines. The following table reflects the deviations from the estimates made in January 2009 for the year, compared with the December 2009 real, in terms of Frequency, Average Cost and Risk Premium (Frequency x Average Costs) for the main business lines. Loss provision as at 31/12/2010 Non-life Accidents and Health Workmen's Compensation Personal accidents and persons transported Health Fire & Other Damage Motor Third-party Liability Other covers Marine & Transports Air Carriage of Goods General Third-party Liability Credit & Performance Bonds Legal protection Assistance Sundry Total: Frequency (Dec2010/ Jan2010) Average Cost (Dec2010/ Jan2010) Frequency x Average cost % 92 508 746,42 90 453 053,73 1 843 053,70 212 638,99 9 576 050,74 101 449 791,44 94 541 603,55 6 908 187,89 2 570 763,02 0,00 1 050 557,93 2 951 614,20 142 372,72 409 018,50 119 299,47 0,00 210 778 214,44 Frequency (Dec2009/ Jan2009) 43,9% 42,9% 0,9% 0,1% 4,5% 48,1% 44,9% 3,3% 1,2% 0,0% 0,5% 1,4% 0,1% 0,2% 0,1% 0,0% 100,0% Average cost (Dec2009/ Jan2009) Frequency x Average cost Motor Material Third-party Liability Bodily Third-party Liability Own Damage Workmen’s Compensation Medical Expenses Temporary Disabilities Partial Permanent Disabilities < 30% Partial Permanent Disabilities >= 30% Permanent Absolute Disabilities for Customary Work Death Life-long Assistance 58 1,0278 0,9459 1,0400 0,9518 0,9864 1,0070 0,9783 0,9330 1,0473 1,012 0,98 1,008 1,01 0,9 1,05 1,022 0,882 1,058 0,98 0,98 1,21 1 0,95 1,0378 1,0043 0,7965 1 0,9981 1,0142 0,9815 0,9638 1,0000 0,9482 0,95 0,95 0,967 0,92 0,77 0,95 0,96 0,97 0,97 0,97 0,903 0,912 0,938 0,892 0,747 0,96 2 1,0292 1 0,9880 2 0,91 1 0,97 1 0,883 1 In Motor business there was an increase of material-damage claims and a reduction of the frequency of personal injury claims. The combination of frequency and average cost led to a reduction of the cost of third-party claims and to an increase to that of own damage. In Workmen’s Compensation there was an increase of the cost of medical expenses and of life-long assistance, the latter very volatile. The other business lines are not material to the analysis. Notes to the Balance Sheet and Profit & Loss Account Notes Liberty’s reinsurance programme is analysed each year by reinsurance brokers and is placed with Liberty Mutual. Though its weight as a proportion of the Company’s provisions is not significant, the Fire & other damage line has an optional cover that involves one of the biggest perils that the Portuguese insurance market faces, that is, earthquakes. Exposure to the earthquake peril is normally assessed in terms of dispersal across the country (both in number of risks and in capital insured), in that the risk of occurrence of an event of this nature is greater in certain zones, such as Lisbon and the Algarve. The following map shows Liberty’s exposure to Seismic Phenomena on the basis of capital insured. Annual Report 2010 Liberty Seguros Risk concentration in Life business With regard to Life business, the concentration of the Company’s risks by type is as follows: Individual Annuities Whole life Deferred capital Mixed Temporary Universal Life PPR, PPR/E Other Complementary Group Annuities Deferred capital TAR Complementary Balance Liabilities for post-employment benefits and other long-term benefits Closing balance In accordance with the data presented, the Life portfolio is concentrated on capitalisation products. b.2. Sensitivity Analyses The Company performed sensitivity analyses for Life and Non-Life. Life Business Sensitivity Analysis The following table provides the sensitivity analysis performed in the present value of the future Life profits. It represents the impact of several risk factors (mortality, expenses, total surrenders, cancellations and interest rates) on the base scenario. 2010 238 745 080 1 511 854 42 208 1 632 518 6 363 760 1 286 424 142 977 910 84 614 820 0 315 587 4 765 025 0 2 460 456 2 302 890 1 678 243 510 105 - 2009 240 958 609 1 494 824 42 093 678 859 6 854 583 1 316 581 145 134 507 85 078 031 360 358 772 7 794 306 2 512 832 3 422 347 1 857 337 1 790 248 752 915 -3 113 412 243 510 105 245 639 503 2010 Increase of the Rate of Return of the Life Portfolio (+0.5 p.p.) Reduction of the Rate of Return of the Life Portfolio (+0.5 p.p.) 10% growth of Costs (without commissions) 10% growth of the mortality table 10% growth of total surrenders and cancellations 10% decrease of total surrenders and cancellations The base scenario was calculated for a number of products that account for 93% of the Life mathematical provisions in 2010. In this scenario, the calculation hypotheses for mortality, surrender rates, cancellations and cost growth were as follows: 4,8 -5,3 -1,7 -1,3 -0,6 0,7 Million Euros 2009 6,2 -6,6 -2 -1,4 -0,5 0,7 Mortality: 55% of the GKM 80 table for types of insurance in case of death; 45% of the GKM 80 for the other products modelled. Redemption and cancellation rates: Experience of each product Cost growth: 2% 2% 59 Annual Report 2010 Liberty Seguros Non-Life Business Sensitivity Analysis For Non-Life business, the risks that can make the real cost of claims differ from the best estimates are: (i) variations of the cost of claims as a result of alterations to legislation or any other reason; (ii) variation of medical inflation rates; (iii) variation of the discount rates of the mathematical provisions and provisions for life-long assistance in Workmen’s Compensation. 4.3. Market risk, credit risk, liquidity risk and operational risk Market Risk Risk of adverse movements in the value of the insurance company’s assets related with fluctuations of the capital markets, currency markets, interest rates, property markets and spread risk. Market risk also includes risks associated with the uses of financial instruments incorporating derivatives and structured products of characteristics identical to derivatives. Within the scope of market-risk management, the risk of mismatching between assets and liabilities must also be taken into account. Market-risk management at Liberty Seguros is essentially undertaken within the scope of the investment management policy in force, which includes the following objectives: > maximisation of the return on the investment portfolio, complying with the restrictions ordered by the supervisory entity and with maturity structures reflecting the organisational comportment of the Company; > optimisation of the adjusted risk/ return ratio after the effect of taxes, so as to obtain a long-term growth of income and profits and to strengthen the Company’s competitive position, financial ratings and the growth potential. 60 Notes to the Balance Sheet and Profit & Loss Account Notes Motor Impact on Impact on ClaiBalance Sheet ms in 2010 Claims Assumptions Average cost +10% Average cost -10% Average cost +10% Average cost -10% Discount rate in the calculation of the present value +1pp Discount rate in the calculation of the present value -1pp Workmen's compensation Impact on Impact on ClaiBalance Sheet ms in 2010 Claims Other lines Impact on Impact on ClaiBalance Sheet ms in 2010 Claims 9 694 852 -8 412 143 0 0 4 505 665 -3 992 864 0 0 11 525 343 -10 963 682 7 420 379 -5 936 304 1 179 361 -1 153 338 339 478 -271 582 1 021 281 -934 264 0 0 586 453 -566 579 0 0 0 0 -8 339 993 -840 113 0 0 0 0 11 372 718 1 145 609 0 0 The following table shows the breakdown of assets allocated to insurance contracts and to insurance contracts and operations considered to be investment contracts for accounting purposes. Financial Instruments Available-for-sale assets Floating-rate securities Fixed-income securities Financial assets classified in the initial recognition at fair value through profit & loss Fixed-income securities Funds Total: December 31, 2010 Life Unit-Linked Non-life 309 851 886 0 301 959 093 22 500 0 0 309 829 386 0 301 959 093 0 14 940 590 0 Total 611 810 979 22 500 611 788 479 14 940 590 December 31, 2009 Life Unit-Linked Não Vida 309 955 366 0 289 855 225 22 500 0 0 309 932 866 0 289 855 225 0 16 343 709 0 Total 599 810 591 22 500 599 788 091 16 343 709 0 0 13 410 099 1 530 491 0 0 13 410 099 1 530 491 0 0 14 726 062 1 617 647 0 0 14 726 062 1 617 647 309 851 886 14 940 590 301 959 093 626 751 569 309 955 366 16 343 709 289 855 225 616 154 300 Notes to the Balance Sheet and Profit & Loss Account Notes The investment portfolio allocated as at December 31, 2010, almost all consists of bonds (99.75%), with no change from the previous year, when securities of this nature accounted for a similar 99.73% of the whole of the allocated portfolio, As at December 31, 2010, Liberty Seguros had the following structure of financial assets allocated to insurance contract and to insurance contracts and operations considered to be investment contracts for accounting purposes by industry sector: 26.3% 28.7% 3.0% 18% 4.0% 4.3% 9.3% 2.8% 3.0% 2.0% 0.2% 6.0% rial ry As a result of the adverse market conditions during 2010, securities purchase and sale transactions during the year were monitored with a view to ensuring a lesser impact on results and to maintaining the risk/return policy. As a result of this strategy, there were no very significant alterations to the sectoral structure, with just a three percentage point reduction of assets held in the energy, finance and government sectors, which account for 58% of the total in 2010 and for 61% in 2009. The three percentage point increase involved the cyclic and non-cyclic consumption sectors and utilities, which came to account for 23% of the total in 2010 compared to 20% in 2009. The breakdown of the risk by country issuing the financial assets referred to above is as follows as at December 31, 2010 & 2009: 2010 % Annual Report 2010 Liberty Seguros 8.8% 16% 2010 14% 2009 12% 14.7% 10% Basic Cyclic & non-cyclic Utilities As at Decemberconsumption 31, 2009, 2009the breakdown was as Materials 8% 4% Tecnology and Comunications Energy Financial 2009 9.2% 1.9% 9.2% 9.3% 14.0% 14.0% Funds Funds Sundry 2.0% 0.2% 3.0% 2.0% 0.2% 6.0% 0.2% Government Industrial Government 4.0% 4.3% 2.8% consumption Tecnology and Comunications Sundry GB IT LU MX NL PT SN USA Several <2% 8.8% 14.7% 8.8% 14.7% Basic Industrial Cyclic & non-cyclic Materials FR 3.0% 28.7% 6.0% 3.0% 0.2% 9.3% 2.8% 26.3% ES 4.0% 4.3% 29.6% DE 28.7% 3.0% 2010 28.3% BEL CAN 26.3% 29.6% 3.6% 1.9% 2% 0% 28.3% 3.6% 2010 6% follows: An appraisal by issuer country shows that, as in 2009, there is diversification by issuer country, with France, the Netherlands, the United States and Germany accounting as the most representative, accounting for about 53% in 2010 compared to 55% in 2009. The assets mirrored here are traded in euros, and there is therefore no exposure to the exchange-rate risk. The interest-rate sensitivity analysis using modified duration, which measures the sensitivity of the market value of the portfolio to interest-rate alterations, is 5.56% in 2010, which means that it is assumed that if interest rates rise 1 p.p. then the value of the above portfolio will fall by 5.56%. In 2009 the modified duration was 5.97%, meaning that the Company is now less exposed to interest-rate variations. Value at Risk (VaR) is a measure used to determine the market risk. It takes into account historic variations of the prices of securities and assumes that they will have the same distribution during the following year, in order to estimate the impact of the present market value over a given time horizon. Considering a time horizon of one year and a confidence level of 99%, we obtain a VaR for the above portfolio as at December 31, 2010, of 6.76%, which means there is a 1% probability of incurring losses on our portfolio greater than 6,76% of its present value. The same analysis performed with reference to December 31, 2009, provided a VaR of 10.77%. This indicator has also fallen, meaning that there has been a reduction of the Company’s market-risk exposure. Energy Basic Utilities Materials Cyclic & non-cyclic consumption Utilities Financial Tecnology and Comunications Energy Financial 61 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes Credit Risk Risk of non-compliance or of alteration to the creditworthiness of the issuers of securities to which the insurance company is exposed, as well as of the debtors, service providers, brokers, policy holders and reinsurers with which it is related. nature, though their weight in the portfolio is insignificant, standing at about 3%, a figure similar to that for the previous year. b. Policyholders and brokers Liberty Seguros has applicational controls in accordance with the insurance premium payment scheme in force during 2010, allowing it to mitigate the credit risk resulting from failure by policyholders to pay the insurance premiums. The impact of the brokers’ credit risk is minimised by the Company through a number of analysis procedures instituted and of applicational controls implemented, particularly blockage of access to the provision of accounts system in the event of failure to meet payment deadlines, and the automatic policy-cancellation circuit. a. Financial assets Essentially, the credit risk is managed on the basis of the investment management policy in force at the Company. As at December 31, 2010 & 2009, Liberty Seguros had the following structure of financial assets allocated to insurance contracts and to insurance contracts and operations considered for accounting purposes to be investment contracts by credit-risk sector, in accordance with the Standard & Poor’s ratings: 40% 35% 20% 15% 10% 5% AAA AA A The credit risk of the Liberty Seguros asset portfolio is adequately controlled, and 23% of the portfolio consist of assets of the highest credit quality (AAA). The asset portfolio as at December 31, 2010, was practically unchanged from December 31, 2009. Assets having a rating equal to or better than “A” account for 71% of the portfolio, compared to 72% the previous year. Portfolio assets in 2010 having a rating of “BB” or less are considered high-risk since they are of a more speculative 62 With regard to Non-Life reinsurance, Liberty Seguros, in 2010 and 2009, distributed the risks mainly to the Group’s reinsurer “Liberty Mutual Insurance Company” whose ratings are A (A.M.Best) and A- (S&P), unchanged from the previous year. Within the scope of the Motor Assistance covers there is a reinsurance contract with ACP Mobilidade, a part of the Automóvel Clube de Portugal group. The other assistance services for the various products marketed by Liberty Seguros are provided by Inter Partner Assistance and Europ Assistance – Companhia Portuguesa de 2009 25% 0% General Reinsurance AG, Sucursal in Spain RGA International Reinsurance Company Limited 2010 30% BBB BB No Rating UnitLinked c. Reinsurers With regard to the risk of reinsurance default, the Company has a list of reinsurers pre-approved by the Group and, for this reason, any exceptions to this list required the prior approval of the Liberty Mutual Group’s Corporate Reinsurance Credit Committee. Liberty Seguros’s Life reinsurance in 2010 and 2009 was split between two reinsurers having the following ratings: 2010 A M Best A++ A+ Liberty Mutual Insurance Europe Limited General Reinsurance AG, Sucursal in Spain Hannover Rueckversicherung AG Münchener Rück - (Münchener Rückversicherungs-Gesellschaft) New Reinsurance Company Partner Re Sa (France) Swiss Re - Swiss Reinsurance Company Vitodurum Reinsurance Company (XL Winterthur International Re) Médis - Companhia Portuguesa de Seguros de Saúde Lloyd’s Syndicate 0457 Lloyd’s Syndicate 1183 Lloyd’s Syndicate 4020 Lloyd’s Syndicate 4472 Lloyd’s Syndicate 5000 Lloyd’s Syndicate 2012 XLRE Europe Limited S&P AA+ AA- 2009 A M Best A++ na S&P AAA AA- Seguros; lastly, within the scope of Legal Protection, we rely on the services of ARAG, Compañía Internacional de Seguros e Reaseguros. The deals placed as optional during 2010, as well as the reinsurance treaties of previous years, still in force, involve the following reinsurers: 2010 A M Best A A++ A S&P AAA+ AA- 2009 A M Best A A++ A S&P AAAA AA- A+ AA- A+ AA- na A+ A AAAAA+ na A+ A+ AAna A na BBB+ na BBB+ na A- na A- A A A A A na A A+ A+ A+ A+ A+ na A A A A A A na A A+ A+ A+ A+ A+ na A- Notes to the Balance Sheet and Profit & Loss Account Notes Liquidity Risk This is the risk that the insurance company will not hold assets of sufficient liquidity to meet cash-flow requirements to fulfil its obligations to policyholders and other creditors as they fall due. The Liberty Seguros Liquidity-Management Policy covers two major areas: Cash Management and Investment-Portfolio Liquidity Management. The control mechanisms implemented for Cash Management are carried out on a weekly basis. They allow a determination of fund needs or surpluses for the following weeks and, in the light of this, the establishment of plans of action required to meet cash requirements or to take investment decisions, The Investment Portfolio Liquidity Risk Management is based on a quantitative and qualitative analysis of the match between assets and liabilities. With regard to Non-Life business two analyses were performed during 2010, applying the methodology used for Life business. Therefore, for this business line, for each of the Life business portfolios quarterly projections are performed on the amounts of the coupons, maturities and premiums receivable, as well as on the surrenders, claims and maturities payable. Having determined these amounts, for each year under analysis, the difference between assets and liabilities is calculated. An analysis of these results determines those situations that require a restructuring of the portfolio or additional credit lines to meet liquidity needs, without taking a loss, and taking into account adequate cover of liabilities. Each month the projected amounts are compared with the real amounts, determining any deviations so as to suit future projections to the existing reality. The periodic Asset Liability Management (ALM) analysis includes an analysis of interest rates, modified duration, industry sector and issuer country, diversification by type of security and ratings, which are linked with the market risks and credit risks mentioned in the foregoing points. During 2010, Liberty Seguros performed monthly monitoring of the securities valued using the mark-to-model method between November 2008 and December 2009, when the market-to-model criterion was discontinued because all the financial assets in the portfolio as at December 31, 2009, were being traded on active, liquid markets. These securities considered in the model were traded on markets that were not active, illiquid or in a distress-sale situation. The criteria adopted in gauging the market conditions under which financial December 31, 2010 Financial Instruments Available-for-sale assets Life Non-life Financial assets classified in the initial recognition at fair value through profit & loss Unit-Linked Sub Total Other Assets Life Non-life Sub Total Total: December 31, 2009 Financial Instruments Available-for-sale assets Life Non-life Financial assets classified in the initial recognition at fair value through profit & loss Unit-Linked Sub Total Other Assets Life Non-life Sub Total Total: Annual Report 2010 Liberty Seguros assets are traded, as well as the methodology and assumptions used to determine fair value using the market-to-model are detailed in Note 6.11. The results obtained through the analysis of future cash flows as at December 31, 2010, demonstrate, in total terms, the existence of positive covers for the life and non-life portfolios. The following tables present the segmentation, as at December 31, 2010 & 2009, of the financial and other assets allocated to insurance contracts and to insurance contracts and operations conside- < 1 year red for accounting purposes investment contracts for their maturity: Comparing the two years, a prudent liquidity-risk management policy has now been implemented, in which the option, in the light of market conditions, was to reduce the amounts invested in the long-term, giving preference to short-term investments. 3-5 years 14 666 399 4 849 694 19 516 093 72 446 403 41 502 499 113 948 902 60 917 059 56 261 505 117 178 564 110 339 042 166 219 568 276 558 610 51 460 484 33 125 827 84 586 311 22 500 0 22 500 309 851 886 301 959 093 611 810 979 2 804 703 22 320 796 7 771 645 121 720 547 2 833 751 120 012 314 0 276 558 610 0 84 586 311 1 530 491 1 552 991 14 940 590 626 751 569 8 108 16 035 398 16 043 506 38 364 302 0 48 506 48 506 121 769 052 0 94 300 94 300 120 106 614 0 632 546 632 546 277 191 156 0 0 0 84 586 311 121 918 2 091 016 2 212 935 3 765 926 130 026 18 901 766 19 031 792 645 783 362 1-3 years 3-5 years < 1 year 5-15 years 5-15 years > 15 years Without maturity 1-3 years > 15 years Without maturity Total Total 10 223 174 3 798 324 14 021 497 40 908 368 15 582 535 56 490 903 67 038 678 64 233 538 131 272 215 139 217 385 168 557 211 307 774 597 52 545 261 37 683 617 90 228 879 22 500 0 22 500 309 955 366 289 855 225 599 810 591 6 877 339 20 898 837 4 555 821 61 046 724 3 292 901 134 565 116 0 307 774 597 0 90 228 879 1 617 647 1 640 147 16 343 709 616 154 300 13 216 13 257 974 13 271 190 34 170 026 0 50 423 50 423 61 097 147 0 113 076 113 076 134 678 193 0 663 936 663 936 308 438 532 0 125 096 125 096 90 353 975 972 138 2 972 320 3 944 458 5 584 606 985 354 17 182 825 18 168 179 634 322 479 63 Annual Report 2010 Liberty Seguros Operational Risk The risk of losses stemming from inadequacy or failure in internal procedures, people, systems or external events. In accordance with technical guideline Circular 7/2009 published by the Insurance Supervisory Authority on the operational risk, the following aspects have to be appraised for this component: > intentional bad professional conduct (internal fraud); >illicit activities carried on by third parties (external fraud); > practices related with human resources and safety at work; > customers, products and commercial practices; > external events causing damage to physical assets; >interruption of the business and system failures; > risks related with business processes. With regard to internal fraud, the Company has several mitigating measures, such as training in fraud and its code of conduct, as well as physicalaccess control. Additionally, within the scope of claims management, there is a service order on settlement of claims, payment manuals and also a definition of the ceilings system. As far as external fraud is concerned, there are training plans devoted to this subject, as well as fraud rules in the matter of claims. The Company has a Special Investigation Unit as a part of the Claims Division. In respect of the human resources risk, Liberty Seguros has a formal performance management policy, annual training plans and rules directed at ensuring conformity with labour legislation. In practical commercial terms, particularly in money laundering, the Company has rules and procedures for the prevention of money laundering. To mitigate the risk of occurrence of disasters, 64 Notes to the Balance Sheet and Profit & Loss Account Notes Liberty Seguros has a business-continuity policy in force and a disaster recovery plan, which is updated and tested on an annual basis. In respect of the outsourcing risk, the Company has entered into contracts with several service providers, which define the service levels to be met and the respective penalties for failure to comply. The contracts contain confidentiality clauses. During 2010 there were no significant alterations to procedures or reorganisation at the level of the various divisions. It was therefore considered that the conditions were extant for a new appraisal of the risk and control matrices with regard to inherent risk, residual risk and tolerance levels for the various types of risk analysed within the scope of Risk Management, which include the operational risk. The risk matrices are analysed by the Risk Management Committee and include the annual report on Current Status of the Risk Management System, which is produced in accordance with the Liberty Seguros Risk Management Policy. 4.4. Amount of impairment losses recognised and written back during the period in respect of reinsurance assets The provision for credits generated by Reinsurance Operations is influenced in the sum of €1,355,742 in respect of a provision set aside to cover the possible non-recovery of the share of a reinsurer, Suisse Ré, in a claim that is pending settlement. The balance receivable that is at the root of this amount of provision is carried, under Assets, under Provision for Reinsurance Ceded Claims. This means that the heading Assets, Receivables for other reinsurance operations shows a negative balance. 4.5. Adequacy of premiums and provisions Non-Life Segment The adequacy of the technical provisions is checked by means of actuarial estimates of the final cost of claims, comparing these estimates with the provisions carried in the Company’s balance sheet. The actuarial techniques used are based on the Chain Ladder models, with due separation of the claims into homogeneous groups and incorporation of the necessary security mechanisms in cases of greater volatility. Considering the methodology used to evaluate its estimates, the Company considers that its provisions are adequate and robust. The adequacy of the premiums in the Non-Life business lines is checked on the basis of the year’s income statement and of the projection of future results, considering cancellations, frequency evolutions, average cost and average premium in each line and for each cover. This evaluation does not consider the unpredictable impact of the actions of the competitors on price levels. Life Segment The adequacy and sufficiency of the premiums and provisions of Life business are assessed on the basis of an embedded value model, which generates future cash flows and profits on the basis of the portfolio that exists at the end of each calendar year. The calculation assumptions are based on the best estimate, taking into account inflation and other economic variables, as well as mortality experience, policy surrenders and cancellations in the various products. The analysis performed shows that for the base scenario, which corresponds to our best estimate, the present value of future profits is positive. Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 4.6. Information on the main ratios without deduction of reinsurance ceded Non-Life Segment The claims ratio for Motor business remained stable in 2010 when compared with 2009. The costs ratio also remained at the level of the previous year. December 31, 2010 Loss Ratio DI + RA Costs Ratio Combined Ratio DI + RA Operating Ratio Ceding Ratio Net Loss Ratio Third Party Liability December 31, 2009 Loss Ratio DI + RA Costs Ratio Combined Ratio DI + RA Operating Ratio Ceding Ratio Net Loss Ratio Third Party Liability Life Segment Net Claims Ratio Direct Insurance Total: 64% 32% 95% 77% 8% Accidents and Health 71% 27% 98% 40% 4% Fire & Other Damage 56% 36% 92% -20% 21% -6% -19% -11% 64% 32% 95% 77% 8% Accidents and Health 71% 27% 98% 40% 4% Fire & Other Damage 56% 36% 92% -20% 21% -6% -19% -11% Non-life Non-life Maturities Redemption Claims The operational ratio is negative in Fire and Other Damage as a result of the general increase of claims in this business line during the year caused by the storms in Madeira. The claims rates of the other lines are consistent with those of the previous year. Motor Other 70% 33% 103% 34% 1% 16% 25% 41% 23% 45% -8% -1% Motor Other 70% 33% 103% 34% 1% 16% 25% 41% 23% 45% -8% -1% 2010 Insurance Investment Contracts Contract 32% 8% 67% 7% 18% 1% 117% 16% Claims Ratio - Third Party Liability Claims Ratio – Third Party vs. Direct Insurance Ceding Ratio Operating Ratio 4.7. Reimbursements & Salvage Property Amounts recoverable in respect of payments made against claims, generated by the acquisition of rights or of ownership, are recorded under the following headings: 2010 Other Policyholders reimbursement of claims Total: 43% - 112% - 7% - 14% - - 3% 30% 3% 54% The direct insurance claims costs ratio suffered an 20 p.p. decrease in 2010, essentially the result of the reduction of the surrender rate compared to the previous year. The ceded-reinsurance claims ratio versus direct insurance stands at 7% in 2010, compared to 14% in 2009, the ceded-reinsurance claims rate standing at 43% in 2010 and at 112% in 2009, the result of the significant decrease of risk-product claims in 2010. 2009 6 983 821 5 108 788 6 983 821 5 108 788 2009 Insurance Investment Contracts Contract 22% 0% 94% 6% 22% 0% 137% 6% 1% 7% The amount recorded under reimbursements is always the result of express, solvent acceptance by third parties as to the reimbursement considered. The reimbursements are in respect of: > IDS reimbursements in the sum of €5,406,573 (€4,245,284 in 2009). > other reimbursements stemming from claims in the sum of €1,577,170 (€863,504 in 2009). The Company considers there is no probability of non-recovery of the amounts in respect of IDS reimbursements and no impairment loss has therefore been set aside under IAS 39. With regard to other reimbursements of claims, the Company has assessed the possibility of recovery as defined in the accounting policy of Note 3.1(m). It concluded that there was no reason for impairment and no loss was therefore taken to profit & loss, in keeping with the criteria defined in the IAS cited above. 65 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 5. Liabilities for investment contracts In keeping with the requirements of IFRS 4, insurance contracts issued by Liberty Seguros that do not expose the insurer to a significant insurance risk and do not involve discretionary profit sharing are classified as investment contracts. Financial liabilities correspond to the net value of deposits received, plus the defined technical interest rates or the income credits generated by the investments allocated to the investment contracts, less the respective acquisition, management and collection costs and the benefits paid. The breakdown of Financial Liabilities of the deposit component of insurance contracts and of contracts involving operations considered for accounting purposes to be investment contracts, in 2010 and 2009, is as follows: Investment Contracts - Total Balance at the start of the year Deposits received Commissions Subscription & Redemption Management Benefits paid Interest credited Other movements Balance at the end of the year 2010 18 753 197 540 481 -110 963 -20 122 -90 841 -3 420 813 335 266 2 907 16 100 075 2009 20 317 767 574 177 -124 912 -24 221 -100 691 -2 736 187 716 243 6 109 18 753 197 2010 16 258 002 540 481 -107 667 -20 122 -87 545 -2 077 473 279 220 -388 14 892 174 2009 17 816 893 574 177 -118 926 -24 115 -94 811 -2 633 656 619 702 -186 16 258 002 2010 2 495 194 0 -3 296 0 -3 296 -1 343 340 56 047 3 296 1 207 901 2009 2 500 874 0 -5 985 -106 -5 879 -102 531 96 541 6 295 2 495 194 Contracts linked to Investment Funds Balance at the start of the year Deposits received Commissions Subscription & Redemption Management Benefits paid Interest credited Other movements Balance at the end of the year Fixed-income Product Investment Contracts Balance at the start of the year Deposits received Commissions Subscription & Redemption Management Benefits paid Interest credited Other movements Balance at the end of the year 66 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 6. Financial Instruments 6.1. Holdings and financial instruments The valuation criteria for investments are detailed in point b.1 to b.3 of nº 3.1 of these Notes. List of holdings and financial instruments other than investment contracts, in keeping with the distinction made in IFRS 4 by referral to IAS 39, in accordance with the model presented in Annex 1. The Company’s financial instruments comprise: > debt securities classified as “Availablefor-sale”; > Mutual Fund units classified as “at fair value through profit & loss”; > short-term deposits at banking institutions, loans on policies and sureties, classified as “Loans and receivables”. 6.4. Portfolio reclassifications and transfers In accordance with Point 3.1.b.4, the Company has not reclassified its investment portfolio. However, in accordance with the criteria established in ISP Circular 3/2008, the following transfers of financial assets were undertaken between portfolios, though maintaining the original classifications of the financial instruments: Transfer date: 16/11/2010 > Original portfolio: OUTRAM > Fair value: €936,285.00 > Book value: €1,487,295.59 > Potential gains: - €551,010.59 > Destination portfolio: FREE > Fair value: €936,285.00 The transfers of financial assets performed in 2009 between investment portfolios occurred for loss of credit-quality reasons. 6.11. Fair value a) Methods and assumptions used to determine fair value Financial assets Note 3.1.b.2. describes the criteria and bases of measurement applied to the financial instruments held by the Company. The following paragraphs reflect the procedures adopted to determine the fair value of the securities in the portfolio. The Company determines the fair value of the securities on the basis of the quoted prices obtained from Bloomberg, when available. In the absence of a quoted price or if there is evidence of non-existence of an active market, fair value is determined using the prices of similar recent transactions carried out under market conditions or on the basis of valuation methodologies provided by specialised entities, based on discounted future cash flows considering market conditions, yield curve and volatility factors. Thus, and in keeping with IAS 39, paragraphs AG 74 to AG 79, for securities for which there is no active market, the Company will apply as the means to determine the fair value the mark-to-model valuation method developed in-house, based on the discounted cash flow method. This model was applied only to portfolios classified as “Available-for-sale” and to securities characterised as being traded on illiquid markets. This model will be reviewed and calibrated monthly. In keeping with the International Accounting Standards and with Circular 11/2008 of December 16, the Company adopts this process by virtue of the fact that the present working of the markets implies an excessive volatility effect for some securities. To classify securities the Company has defined a non-cumulative set of criteria, used as the basis for the valuation of the portfolio, in particular: (i) non-existence of transactions of securities issued by a given issuer; (ii) widening of the spread between Bid and Ask prices of each financial asset; (iii) volatility of the price of securities measured over 12 months, and, in the event that, though volatile, it presented short intervals, it was added to the series of events of the previous year; (iv) number of days without quotation. their calculation, particularly the discount spreads, can be observed. Level 3 corresponds to financial assets valued on the basis of valuation models underpinned by data not sustained by market evidence. Level 3 includes the holding in Audatex values at cost and loans on policies. The Company’s financial assets are therefore broken down as follows. Those securities falling within the above criteria were then valued on the basis of a model developed in-house, based on the use of: (i) Discounted Cash Flow Method; (ii) As discount spreads: 1) Yield associated with public debt financial assets to determine the country risk associated with the benchmark of the security in question; 2) Yield of the swap curve associated with the benchmark country to determine market liquidity; 3) CDS of the financial asset to measure the credit risk of the issuer company. In keeping with the classification provided for in IFRS 4, paragraph 27 A, the Company organises its financial instruments in the light of the fairvalue hierarchy, in which 3 levels are identified. Level 1 considers all financial investments whose fair value is obtained through prices quoted in active markets. Under Level 2 we considered financial investments carried using the mark-tomodel method, for although their prices cannot be observed on the market, the assumptions used in 67 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes December 31, 2010 Financial Instruments Available-for-sale assets Debt Instruments Equity Instruments Loans against policies Financial assets classified in the initial recognition at fair value through profit & loss Debt Instruments Equity Instruments Loans against policies Level 1 Total: December 31, 2009 Financial Instruments Available-for-sale assets Debt Instruments Equity Instruments Loans against policies Financial assets classified in the initial recognition at fair value through profit & loss Debt Instruments Equity Instruments Loans against policies Total: AThe Company performed an impairment test of the assets, and no need to record any sum was encountered. It was determined that presentation of the reconciliation of movements at level 3 was not relevant. There were no transfers between levels during the year. Financial liabilities Other than the Unit Links the Company has no financial liabilities carried at fair value. The assumptions used for valuation purposes are described in Note nº 3.1. 68 6.16. & 6.17 Nature and extent of risks resulting from financial instruments a) Risk exposure and origin The financial instruments held by the Company on the reporting date are exposed to a number of financial risks, namely market risk, credit risk and liquidity risk. Market Risk Among other things, the market risk reflects movements that could impact on the fair value of the Company’s assets, caused by interest-rate and exchange-rate fluctuations. The concentration risk by sectors of activity and by country is also included in this point. The following table shows the breakdown of our financial assets. Level 2 Level 3 Total Fair Value 636 659 708 636 094 011 565 697 0 14 940 590 13 410 099 1 530 491 0 651 600 298 0 0 0 0 0 0 0 0 0 82 800 0 22 500 60 300 0 0 0 0 82 800 636 742 508 636 094 011 588 197 60 300 14 940 590 13 410 099 1 530 491 0 651 683 098 Level 1 Level 2 Level 3 Total Fair Value 628 643 913 628 274 561 369 351 0 16 343 709 14 726 062 1 617 647 0 644 987 622 0 0 0 0 0 0 0 0 0 22 600 0 22 500 100 0 0 0 0 22 600 628 666 513 628 274 561 391 851 100 16 343 709 14 726 062 1 617 647 0 645 010 222 Other Financial Instruments Available-for-sale assets 636 742 508 Financial assets classified in the initial recognition 0 at fair value through profit & loss Total: 636 742 508 2010 UnitLinked Total 2009 UnitLinked Other 0 636 742 508 628 666 513 14 940 590 14 940 590 0 14 940 590 651 683 098 628 666 513 Fixed-income securities account for 99.75% and 99.69% for 2010 and 2009 respectively. Total 0 628 666 513 16 343 709 16 343 709 16 343 709 645 010 222 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros In terms of concentration by industry sector, the Company’s structure is as follows: Other Industry sector Government Financial Industrial Energy Utilities Technology & communications Basic materials Cyclic consumption Non-cyclic consumption Sundry 180 371 028 165 134 193 27 579 815 20 637 774 94 806 976 59 817 874 18 462 805 37 473 082 20 078 088 12 380 874 Total: 636 742 508 2010 Unit-Linked Total % Other 2009 Unit-Linked Total % 2 707 079 4 523 985 1 050 503 220 453 522 429 1 677 020 1 294 663 1 205 295 0 1 739 165 183 078 107 169 658 178 28 630 318 20 858 227 95 329 404 61 494 893 19 757 468 38 678 377 20 078 088 14 120 039 28% 26% 4% 3% 15% 9% 3% 6% 3% 2% 194 790 218 171 896 840 28 725 959 20 016 882 87 910 230 57 871 053 17 050 263 17 155 274 21 787 865 11 461 929 3 149 351 6 592 779 541 418 2 023 423 0 1 179 138 0 509 273 522 022 1 826 305 197 939 568 178 489 619 29 267 377 22 040 306 87 910 230 59 050 191 17 050 263 17 664 547 22 309 887 13 288 234 31% 28% 5% 3% 14% 9% 3% 3% 3% 2% 14 940 590 651 683 098 100% 628 666 513 16 343 709 645 010 222 100% And lastly, the concentration of the Liberty Seguros investment portfolio by issuer is broken down as follows: Other Country Germany Spain France Great Britain Italy Netherlands Portugal United States Belgium Other Total: 64 426 092 48 980 276 108 120 468 45 436 171 46 126 947 94 834 528 24 959 162 75 663 201 16 127 960 112 067 704 636 742 508 2010 Unit-Linked 1 280 844 1 747 495 1 109 404 2 179 881 2 418 256 1 205 295 0 737 508 0 4 261 907 14 940 590 Total 65 706 936 50 727 770 109 229 872 47 616 051 48 545 204 96 039 823 24 959 162 76 400 709 16 127 960 116 329 611 651 683 098 % Other 10% 8% 17% 7% 7% 15% 4% 12% 2% 18% 100% 61 024 203 45 073 415 105 929 370 43 795 064 49 772 772 100 067 602 32 377 195 77 763 866 16 462 033 96 400 992 628 666 513 2009 Unit-Linked 763 538 464 468 1 154 075 2 594 976 2 456 237 1 357 364 1 617 647 2 569 116 0 3 366 287 16 343 709 Total 61 787 741 45 537 883 107 083 445 46 390 040 52 229 010 101 424 966 33 994 842 80 332 982 16 462 033 99 767 278 645 010 222 % 10% 7% 17% 7% 8% 16% 5% 12% 3% 15% 100% 69 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes Credit Risk The credit risk is associated with the risk of a party to a financial instrument not fulfilling its obligations, therefore causing a financial loss. The evolution of the Company’s credit structure is reflected in the following tables: December 31, 2010 AAA Financial Instruments Available-for-sale assets 149 823 392 Financial assets classified in the initial recognition at fair value 0 through profit & loss Total: 149 823 392 December 31, 2009 AAA Financial Instruments Available-for-sale assets 158 731 663 Financial assets classified in the initial recognition at fair valu 0 through profit & loss Total: 158 731 663 In both years the portfolio held by Liberty Seguros was practically the same, and the rating variations presented largely stem from their lowering by the financial notation agencies. Considering just the credit quality of those financial assets that have not matured and are not impaired, Liberty Seguros had the following credit-risk structure as at December 31, 2010: (i) 22.99% of the portfolio comprises assets having the best credit quality (AAA); (ii) assets rated better than A– account for 70.63% of the portfolio; (iii) portfolio assets having a rating of BB or less account for 5.86%. The Company’s credit risk is adequately controlled through the investment management policy in force. 70 AA A BBB BB C No-rating Unit-Linked Total 55 193 755 255 273 986 153 207 031 22 595 846 565 697 82 800 0 636 742 508 0 0 0 0 0 0 14 940 590 14 940 590 55 193 755 255 273 986 153 207 031 22 595 846 565 697 82 800 AA A BBB BB C No-rating 14 940 590 651 683 098 Unit-Linked Total 53 834 715 252 780 522 141 941 040 20 986 622 369 351 22 600 0 628 666 513 0 0 0 0 0 0 16 343 709 16 343 709 53 834 715 252 780 522 141 941 040 20 986 622 369 351 22 600 16 343 709 645 010 222 The securities that make up the Company’s portfolio include preference shares (issued in US dollars) in GMAC in the sum of €369,351, which are assigned to the Not-Allocated portfolio. These shares stem from the renegotiation of the bonds held by the Company in 2008. The market value as at December 31, 2010, as well as the respective weight as a proportion of the Company’s total investment portfolio involving public-debt securities of Portugal, Spain and Greece are as follows. Public Debt Instruments Portugal Spain Greece Total: December 31, 2010 24 876 362 13 098 181 945 208 38 919 751 % of total investments 3,82% 2,01% 0,15% 5,97% With regard to the public-debt securities of the countries referred to above, there is no objective default since no payments have been suspended. There is a possibility that there will be recourse to the European Financial Stabilisation Fund and to the IMF, providing an optimistic position with regard to future evolution. Notes to the Balance Sheet and Profit & Loss Account Notes Liquidity Risk The liquidity risk stems from the possibility that the Company will not hold assets of sufficient liquidity to meet its liabilities. The following tables show the segmentation of our financial assets by their maturities at the end of the past two years. Comparing the two years, it can be seen that a prudent liquidity-risk management policy has been implemented, in which the option, in the light of market conditions, was to reduce the amounts invested in the long-term, giving preference to short-term investments. b) Risk-management objectives, policies and procedures Within the scope of the in-house control and management of the investment portfolio held by Liberty Seguros a periodic study is performed to analyse and monitor the sundry risks affecting our portfolio. The analysis that is performed involves to a greater extent market-risk issues, especially variations of the interest rate measured by Modified Duration, concentration by industrial sector and by issuing entity. Within the scope of the credit risk, the variations of the credit ratings provided by respective entities and the respective concentrations are also monitored. Lastly, an analysis is also performed of the liquidity risk, requiring a study of the mismatch between assets and liabilities so as to ensure that the risk is properly controlled. Note 4.3 details the internal risk-management policy and the inherent risks. Annual Report 2010 Liberty Seguros December 31, 2010 < 1 year Financial Instruments Available-for-sale assets Financial assets classified in the initial recognition at fair value through profit & loss Total: December 31, 2009 Financial Instruments Available-for-sale assets Financial assets classified in the initial recognition at fair value through profit & loss Total: f) Sensitivity analysis by type of market risk Market risk is understood to be the risk that the fair value or future cash flow of a financial investment will fluctuate as a result of alterations to market prices which, in the case of the financial instruments held by the Company on the reporting date, December 31, 2010, are subject to interest-rate and exchange-rate fluctuations. Management of these risks is essentially a part of the investment management policy in force, which is intended to maximise the return on the investment portfolio while complying with the restrictions issued by the supervisory entity. Another goal is to optimise the risk/return ratio so as to obtain growth of income and profits in the long term. The sensitivity analysis performed on interest rates was performed in two separate parts. We used, on the one hand, the modified duration, which reflects the sensitivity of the market value of the portfolio to percentage alterations of the interest rates and, on the other, the VaR (Value at Risk), which provides, for a certain time horizon and with a given probability, the maximum expected loss. 1-3 years 3-5 years 5-15 years > 15 years Without maturity Total 37 396 184 2 804 703 115 332 064 7 771 645 117 178 564 2 833 751 279 463 690 0 87 289 206 0 82 800 1 530 491 636 742 508 14 940 590 40 200 887 123 103 709 120 012 314 279 463 690 87 289 206 1 613 291 651 683 098 < 1 year 1-3 years 3-5 years 5-15 years > 15 years Without maturity Total 32 667 994 6 877 339 62 502 896 4 555 821 131 272 215 3 292 901 309 737 774 0 92 093 782 0 391 851 1 617 647 628 666 513 16 343 709 39 545 333 67 058 717 134 565 116 309 737 774 92 093 782 2 009 499 645 010 222 The investment portfolio on the report date has a modified duration equal to 5.45, which means that it can be expected, if interest rates rise 1 p.p., that the value of our portfolio will fall by 5.45%. Compared with the previous year it has fallen, which means that our exposure to interest-rate fluctuations has fallen during the year under review. As at December 31, 2009, the modified duration of the portfolio stood at 5.78%. Using VaR to analyse the market risk, we find that over a one-year time horizon there is a 1% probability of generating a loss on the whole of the portfolio of more than 6.59% of its present value as at December 31, 2010. The same analysis performed with reference to December 31, 2009 provided a VaR of 10.77% for the portfolio as a whole. As in the case of the conclusion drawn on the evolution of the modified duration, the VaR has also declined, illustrating the reduction of the exposure of our portfolio to the market risk. Within the market risk, the investment portfolio is also affected by the exchange-rate risk. The Company has just one asset issued in USD, the preference shares in GMAC, the fair value of which on reporting date amounted to €564,696.75. This asset is included in the Company’s Not-Allocated portfolio, and does not therefore involve technical provisions. To measure the sensitivity of these shares to exchange-rate fluctuations, their performance throughout 2010 was analysed under ceteris paribus conditions, showing a maximum exchangerate risk loss of €27,561. 71 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 8. Cash, cash equivalents & sight deposits The breakdown of this heading as at December 31, 2010 & 2009 is as follows: Cash Bank deposits at sight Cash equivalents Cash & cash equivalents Other balances Balance-sheet balances 2010 2 285 2009 4 420 920 113 2 904 906 24 891 12 210 31 055 72 947 0 0 978 344 2 994 483 9. Land & Buildings 9.1. Valuation model The property acquired by the Company during the year is carried as Premises and does not affect technical provisions. It is valued using the Cost Model. It is condominium unit ‘J’ of the urban property registered as horizontal property at the First Conservatory of the Almada Land Registry under number nine hundred and seventy-five. 9.2. Criteria used to differentiate land and buildings held for income and those used as premises. The building was acquired by the Company for use as its own premises and is classified as such. 72 9.6. Measurement Criteria, Methods and Depreciation Rates used. The measurement criterion used to determine the value of the asset was the acquisition cost set out in the notarial deed, plus the respective taxes, the municipal transaction tax and stamp duty. The straight-line depreciation method was used and, for tax purposes, the useful life of the depreciable asset is the period over which its value will be fully written down, in this case 50 years, in keeping with Regulatory Decree 25/2009 of September 14, using the specific depreciation or amortisation rates fixed in Table I appended to the decree. The minimum useful life was adopted since it was considered the correct period to fully write the asset down. The building was depreciated/amortised in December 2009 on the basis of the annual rate over the number of months as from the time the asset came into use on December 2, 2009. To comply with Article 10.2(a) of Regulatory Decree 25/2009 and since there was no express indication of the value of the land, the provisions of Article 10.3(a) were applied, fixing the value of the land at 25% of the total value. 9.7. & 9.8. Gross carrying cost and accumulated depreciation at the start and end of the period The detail of the real-estate asset as at December 31, 2010 & 2009,is as follows: Gross Value Opening Balance Additions resulting from improvements Additions resulting from acquisitions Transfers Closing Balance Land Accumulated depreciation Opening Balance Depreciation charge for the year Transfers Closing Balance Land 2010 Buildings 643 800 69 128 0 712 928 2010 Buildings -805 -9 891 0 -10 696 Total 643 800 69 128 Total 0 0 0 712 928 Total -805 -9 891 0 -10 696 2009 Buildings Land 0 643 800 643 800 643 800 0 643 800 2009 Buildings Land -805 0 -805 Total 0 -805 0 -805 9.20. Indication and quantification of restrictions to ownership and assets given to secure liabilities The are no restrictions to the ownership of the acquired asset. Notes to the Balance Sheet and Profit & Loss Account Notes 10. Other tangible fixed assets (except land & buildings) 10.1. Tangible asset management criteria The measurement criteria are described in Note 3.1. Annual Report 2010 Liberty Seguros 10.2. Movement under acquisitions, transfers, write-offs, disposals and depreciation The movement under tangible fixed assets over the year is presented in the following table: 2010 HEADINGS Opening Balance Gross Depreciavalue tion Increases AcquisiRevaluations tions Transfers & Write-offs Depreciation for the year RegularisaIncrease tion Disposals Closing Balance Net value TANGIBLE ASSETS Office equipment Machines & tools Hardware Fixtures & fittings Transport equipment Hospital equipment Other tangible fixed assets Fixed assets in progress Advances on account 614 959 235 088 5 062 973 8 235 537 887 0 139 540 474 657 167 521 3 817 949 8 235 455 074 0 139 540 0 6 598 682 5 062 976 22 903 1 527 183 856 195 2 406 281 0 237 335 39 607 24 665 1 068 242 233 865 323 001 129 943 308 736 1 262 458 542 601 560 337 0 100 695 65 805 1 700 495 0 794 799 0 0 0 0 2 661 794 2009 HEADINGS Opening Balance Gross Depreciavalue tion Increases AcquisiRevaluations tions Transfers & Write-offs Disposals Depreciation for the year RegularisaIncrease tion Closing Balance Net value TANGIBLE ASSETS Office equipment Machines & tools Hardware Fixtures & fittings Transport equipment Hospital equipment Other tangible fixed assets Fixed assets in progress Advances on account 568 362 277 796 4 874 565 8 235 1 675 472 0 146 149 24 538 412 798 177 447 3 455 773 8 235 1 419 988 0 127 816 0 46 597 5 030 859 857 7 575 117 5 602 056 941 600 671 448 61 859 37 811 1 031 187 47 737 669 011 1 167 701 158 634 1 123 548 18 333 6 609 1 307 824 1 846 905 47 737 30 116 6 609 24 538 0 78 884 1 839 149 140 303 67 567 1 245 025 0 82 813 0 0 0 1 535 708 10.3. Reconciliation of tangible assets at the start and end of the period The reconciliation of tangible assets is presented in Note 10.2 of the Notes to the Accounts. 73 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 11. Allocation of investments and other assets As as December 31, 2010, the breakdown of the investment headings in accordance with the respective allocation is as follows: With-profits life insurance Headings Cash & cash equivalents Land & buildings Investments in affiliates, associates and joint ventures Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Hedge derivatives Available-for-sale financial assets Loans and receivables Held-to-maturity investments Other tangible assets Other assets Without-profits life insurance Life insurance and transactions classified as investment contracts 39 860 Non-Life Insurance Not allocated (account 23) 938 484 702 232 978 344 702 232 0 0 14 940 590 274 243 664 Total: 82 059 8 108 274 373 690 TOTAL 34 389 441 34 389 441 1 218 781 16 159 371 14 940 590 301 959 093 778 013 450 300 16 032 737 320 860 859 24 931 528 24 931 528 0 636 742 508 778 013 0 532 359 16 040 845 670 714 890 Information in respect of 2009: With-profits life insurance Headings Cash & cash equivalents Land & buildings Investments in affiliates, associates and joint ventures Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Hedge derivatives Available-for-sale financial assets Loans and receivables Held-to-maturity investments Other tangible assets Other assets Life insurance and transactions classified as investment contracts 913 377 Non-Life Insurance Not allocated (account 23) 2 081 106 642 995 273 851 237 58 761 13 216 274 836 590 36 104 130 36 104 130 16 343 709 289 855 225 959 867 16 343 709 TOTAL 2 994 483 642 995 0 0 16 343 709 Total: 74 Without-profits life insurance 248 219 13 250 638 307 038 050 28 855 922 28 855 922 0 628 666 513 959 867 0 306 980 13 263 853 663 178 401 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 12. Intangible assets 12.1 The measurement criterion used by the Company is the cost model, in which intangible assets, following their initial recognition, are carried at cost less accumulated depreciation and any impairment losses. 12.3 The accounting policies applicable to this Balance Sheet heading are described in Note 3.1(d). The Company’s intangibles involve only software costs. Movement under acquisitions, transfers, write-offs, disposals and amortisation during the year is presented in the following table: There follows information for 2010 in respect of the outstanding period of amortisation: 2011 332 561 Future amortisation of Intangible Assets 2012 52 398 2013 35 493 2014 0 2010 Opening Balance HEADINGS INTANGIBLE ASSETS Software costs Formation & set-up costs Research & development costs Expenditure on rented premises Key money Other intangible fixed assets Fixed assets in progress Advances on account Gross value 5 426 983 Depreciation 4 587 405 Increases Increases Transfers & Write-offs Revaluation Depreciation for the year Disposals Increase 152 237 Regularisation 571 362 420 452 308 690 5 426 983 4 587 405 Closing Balance Net value 308 690 460 927 0 0 0 571 362 0 729 142 2009 Opening Balance HEADINGS INTANGIBLE ASSETS Software costs Formation & set-up costs Research & development costs Expenditure on rented premises Key money Other intangible fixed assets Fixed assets in progress Advances on account Gross value Depreciation Increases Increases 5 293 709 4 005 914 133 274 5 293 709 4 005 914 133 274 Transfers & Write-offs Revaluation Depreciation for the year Disposals Increase Regularisation 581 492 0 0 0 581 492 Closing Balance Net value 839 577 0 839 577 75 Annual Report 2010 Liberty Seguros During 2010 the Company made a start to overhauling its entire core information technology system. The total estimated cost of this new application will be in the order of €6.5 million and its implementation will extend over the coming 3 years. The project involves three distinct stages in keeping with the technical business lines to be developed. Therefore, at the end of each stage all the external costs inherent in its development will be transferred from intangible fixed assets in progress to intangible fixed assets. The estimated useful life of this new software is 6 years. As at December 31, 2010, the total costs borne in respect of the development of this system , recorded under intangible fixed assets in progress, amounts to €96,000. Notes to the Balance Sheet and Profit & Loss Account Notes 13. Other Provisions and Adjustments to Asset Accounts 13.1. Breakdown of the adjustments and other provisions accounts by the respect sub-accounts There follows a breakdown of the adjustments and other provisions accounts: 2010 Accounts 490 Provision for receipts pending collection 491 - Doubtful debt provisions 492 - Provisions for contingencies & liabilities Opening balance 0 3 127 811 1 177 474 4 305 285 Total: Increase 0 161 785 0 161 785 Reduction 0 160 247 333 063 493 310 Closing balance 0 3 129 349 844 411 3 973 759 2009 Accounts Opening balance 490 Provision for receipts pending collection 491 - Doubtful debt provisions 492 - Provisions for contingencies & liabilities 387 437 3 134 389 1 663 129 5 184 955 Total: 13.2. Description of the nature of the obligation 13.2.1 Other Provisions This heading in the sum of €844,411 includes: a) provision for work on rented buildings A provision has been sent aside for works on rented buildings in the sum of €750,000. This was the maximum sum of the co-payment agreed at the time of the sale, between the Company and the new owner. b) Provision for taxes in the sum of €81,411, involving: (i) IRS (personal income tax) in the sum of €74,086; (ii) IRC (corporate income tax) in the sum of €7,325; 76 Increase 0 452 599 300 000 752 599 Reduction 387 437 459 177 785 655 1 632 269 Closing balance 0 3 127 811 1 177 474 4 305 285 13.2.2 Doubtful debt provision The breakdown of the doubtful debt provision is as follows: Headings Other debtors For Direct Insurance transactions Other debtors - For Reinsurance transactions Other Debtors for other transactions Total: 2010 1 440 679 2009 1 290 175 1 355 742 1 345 120 332 928 492 517 3 129 350 3 127 812 The provision for credits generated by Reinsurance Operations is influenced in the sum of €1,355,742 in respect of a provision set aside to cover the possible non-recovery of the share of a reinsurer, Suisse Ré, in a claim that is pending settlement in that it is still undergoing litigation. The balance receivable that is at the root of this amount of provision is carried, under Assets, under Provision for Reinsurance Ceded Claims. This means that the heading Assets, Receivables for other reinsurance operations shows a negative balance. Notes to the Balance Sheet and Profit & Loss Account Notes 14. Insurance Contract Premiums 14.1. Premiums recognised resulting from insurance contracts Liberty Seguros, SA, closed 2010 recognising under profit & loss – gross direct insurance premiums written the sum of €180,442,269, of which €155,973,206 in respect of Non-Life business and the remaining €24,469,063 in respect of Life business. 14.2. Life Business Insurance Contract Premiums There follows the breakdown of premiums associated with Life business insurance contracts: In keeping with the requirements of IFRS 4, insurance contracts issued by Liberty Seguros in respect of which there is only a transfer of a financial risk without discretionary profit-sharing are classified as investment contracts and are carried under liabilities. This classification includes contracts in which the investment risk is borne by the policyholder and without-profits fixed-rate contracts. 14.3. Non-life business insurance contract premiums: Insurance contract premiums are detailed in Note 4 of the Notes to the Accounts. Gross direct insurance premiums written In respect of personal contracts In respect of group contracts Periodic Non-periodic On without profits contracts On with-profits contracts Contracts in which the investment risk is borne by the Policy Holder Gross reinsurance accepted premiums Reinsurance (Ceded) balance Annual Report 2010 Liberty Seguros 2010 25 210 104 2009 26 218 241 20 086 833 5 123 271 25 210 104 17 632 487 7 577 618 25 210 104 4 223 242 20 986 863 20 691 139 5 527 102 26 218 241 17 661 317 8 556 924 26 218 241 2 834 202 23 384 039 25 210 104 26 218 241 -156 472 93 397 15. Insurance contract commissions received 15.1. Accounting policies adopted for recognition of commissions In accordance with IAS 18, recognition of c ommissions complies with the accrual accounting principle. Commissions and other similar income are connected with without-profits capitalisation product subscription and management commissions, especially fixed-rate capitalisation products and products in which the investment risk is born by the policyholder. In keeping with the requirements of IFRS 4, insurance contracts issued by the Company in respect of which there is only a transfer of a f inancial risk without discretionary profit-sharing are classified as investment contracts and are carried under liabilities. Therefore, contracts in which the investment risk is borne by the policyholder and without-profits fixed-rate contracts are no longer recognised in the form of premiums and only their subscription and management commissions are recorded as income. The accounting policies adopted for the treatment of commissions are described in Note 3.1(n) and 3.1(r). 15.2. Commissions received by type of contract Commissions received comprise subscription, management and surrender commissions in respect of the various types of contracts. In accordance with the requirements of IFRS 4, insurance contracts and operations classified for accounting purposes as investment contracts have come to be considered deposits of a financial liability without recording premiums, and income is considered to be only the subscription, management and surrender commissions, the breakdown of which is as follows: Subscription Commissions Redemption Commissions Sub-Total Management Commissions Sub-Total Total Commissions 2010 18 395 2009 19 135 6 359 9 718 24 753 86 210 28 853 96 059 86 210 110 963 96 059 124 912 77 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 16. Investment income / revenue 16.1. Accounting policies adopted for recognition of income The policies adopted for the recognition of revenue are described in Notes 3.1(b2) and 3.1(b3). 16.2. Breakdown of income by investment category The breakdown of the investment income headings net of financial costs (no costs imputed) in 2010 & 2009 is as follows: Life business: Land & buildings held for income Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Loans & accounts receivable Cash, cash equivalents & sight deposits Non-Life business: Land & buildings held for income Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Loans & accounts receivable Cash, cash equivalents & sight deposits Not allocated: Land & buildings held for income Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Loans & accounts receivable Cash, cash equivalents & sight deposits 2010 Interest Dividends 0 17 871 0 0 14 545 624 638 264 0 0 299 0 0 0 0 78 2009 Interest Dividends 0 0 14 563 495 13 383 638 264 0 0 16 204 414 861 105 0 16 217 797 861 105 0 0 0 2 284 0 2 284 0 0 12 694 544 0 0 12 694 544 0 0 0 0 0 12 843 565 0 0 12 843 565 0 0 0 34 673 0 34 673 0 0 0 39 578 0 39 578 0 0 42 136 0 0 536 347 0 0 578 483 0 0 34 388 0 0 3 016 102 0 0 3 050 490 0 0 0 60 007 0 3 583 28 453 333 3 583 28 513 041 0 0 47 772 727 323 222 464 33 916 833 727 323 222 464 33 964 604 Financial income recorded under profit & loss comprises interest on debt securities and bank deposits, recorded taking into account accrual accounting principles. Also recorded under this heading are gains resulting from the amortisation process involving the use of the effective interest method. Total Total Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 17. Gains & losses realised on investments In 2010 & 2009, the breakdown of gains and losses realised on investments is as follows: 2010 Realised Losses Realised Gains Life business: Land & buildings held for income Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Non-Life business: Financial Assets held for trading Not allocated: Financial assets classified in the initial recognition a t fair value through profit & loss 2009 Realised Losses Realised Gains Net Net 0 86 559 147 216 0 0 260 514 0 86 559 -113 298 0 849 473 0 0 2 526 642 96 957 0 -1 677 168 -96 957 1 628 227 97 921 1 530 306 484 372 386 756 97 616 14 430 27 302 -12 872 0 1 831 939 -1 831 939 1.876.431 385.736 1.490.695 1.333.845 4.842.294 -3.508.449 18. Gains & losses stemming from adjustments to the fair value of investments In 2010 & 2009, the breakdown of gains and losses realised on investments is as follows: 2010 Perdas por reduções no justo valor Ganhos por aumentos no justo valor 2009 Perdas por reduções no justo valor Ganhos por aumentos no justo valor Líquido Líquido Life business: Land & buildings held for income Financial Assets held for trading Financial assets classified in the initial recognition at fair value through profit & loss Non-Life business: Not allocated: 0 0 0 0 0 0 0 2 028 772 0 2 301 598 0 -272 827 0 2 737 912 0 1 863 690 0 874 222 0 0 2 028 772 0 0 2 301 598 0 0 -272 827 0 0 2 737 912 0 0 1 863 690 0 0 874 222 79 Annual Report 2010 Liberty Seguros 19. Profits and losses on currency translation differences At this time the Company has no balances expressed in foreign currency, with the exception of the preference shares in GMAC in the sum of €564,696.75. Translation into euros of transactions in foreign currencies is undertaken at the exchange rates ruling on the dates of the transactions. The figures for assets expressed in the currency of countries not members of the Euro Area have been translated using the latest reference rate published by the Bank of Portugal. Currency-translation differences between the dates ruling on the contract date and those ruling on the balance sheet date have been recorded in the Profit & Loss Account for the year. Profits and losses resulting from currencytranslation differences recorded in 2010 & 2009 in the profit & loss account, with the exception of those that resulted from fluctuations of the value of financial instruments carried at fair value through profit & loss, amounted to a net gain of €12,361.10 and a net loss of €571,406 respectively. 80 Notes to the Balance Sheet and Profit & Loss Account Notes 21. Sundry gains by function and nature 21.1. Expenses by function Expenses are initially recorded by nature and then imputed to claims, acquisition, administrative and investments in accordance with the plan of accounts. 2010 LIFE 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions NON-LIFE 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions FREE 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions TOTAL EXPENSES IMPUTED 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions The criteria used to distribute the costs and expenditure among the various functional areas are described in Note 3.1(o). In 2010 & 2009 the breakdown of costs & losses incurred by the Company by function of expense was as follows: Acquisition 1 375 608 683 311 648 908 13 919 29 472 0 0 0 19 922 891 9 184 770 9 471 846 859 815 406 460 0 0 0 0 Management 3 980 054 1 715 171 1 922 714 2 941 339 228 0 0 0 10 223 791 4 456 789 4 937 583 6 975 822 443 0 0 0 0 Claims 681 664 328 638 296 157 46 56 823 0 0 0 5 970 797 3 724 101 1 835 284 222 206 189 207 0 0 0 0 21 298 500 9 868 080 10 120 754 873 734 435 932 0 0 0 14 203 845 6 171 960 6 860 297 9 916 1 161 671 0 0 0 6 652 462 4 052 738 2 131 441 222 252 246 030 0 0 0 Investments 640 925 3 728 797 0 40 0 7 001 629 359 602 554 14 109 2 280 0 37 0 0 586 128 44 656 2 986 448 3 0 0 0 41 220 1 288 135 20 823 3 525 3 77 0 7 001 1 256 707 Total 6 678 251 2 730 847 2 868 576 16 906 425 562 0 7 001 629 359 36 720 033 17 379 769 16 246 993 1 088 996 1 418 148 0 0 586 128 44 656 2 986 448 3 0 0 0 41 220 43 442 941 20 113 602 19 116 017 1 105 905 1 843 710 0 7 001 1 256 707 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 21.1.1 Net operating costs and expenses Net operating costs and expenses are detailed in the following table: 2010 2009 LIFE 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions NON-LIFE 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions FREE 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions TOTAL EXPENSES IMPUTED 680-Staff costs 681-Third-party supplies & services 682-Taxes and charges 683-Depreciation for the year 684-Provisions for contingencies & liabilities 685-Interest expense 686-Commissions Acquisition 1 817 337 829 971 923 475 15 180 48 711 0 0 0 19 107 894 8 292 784 9 540 619 803 836 470 654 0 0 0 0 0 0 0 0 0 0 0 20 925 232 9 122 755 10 464 094 819 017 519 365 0 0 0 Management 3 770 870 1 536 484 1 913 316 384 320 686 0 0 0 10 178 583 4 302 266 5 066 642 1 019 808 657 0 0 0 0 0 0 0 0 0 0 0 13 949 453 5 838 750 6 979 958 1 402 1 129 343 0 0 0 Claims 723 765 329 429 335 387 17 58 932 0 0 0 5 189 812 2 805 846 1 968 851 232 738 182 376 0 0 0 0 0 0 0 0 0 0 0 5 913 577 3 135 275 2 304 238 232 755 241 308 0 0 0 Investments 836 449 3 296 371 0 53 0 242 239 590 490 970 103 10 505 1 907 0 49 0 450 291 507 350 94 508 2 132 427 0 3 0 36 818 55 128 1 901 060 15 933 2 704 1 106 0 729 349 1 152 967 Total 7 148 421 2 699 180 3 172 549 15 581 428 381 0 242 239 590 490 35 446 392 15 411 401 16 578 019 1 037 593 1 461 737 0 450 291 507 350 94 508 2 132 427 0 3 0 36 818 55 128 42 689 322 18 112 714 19 750 995 1 053 175 1 890 122 0 729 349 1 152 967 Acquisition costs Direct insurance product intermediation commissions Costs imputed to the acquisition function Other Sub-total Deferred acquisition costs Administrative costs Costs imputed to the administrative function Brokerage remuneration Reinsurance commissions & profit-sharing: Share of reinsurance profits/(losses) Sub-total Total: 2009 18 963 610 18 298 578 21 298 500 20 925 232 7 101 065 6 355 897 47 363 175 45 579 707 -552 676 -785 140 16 041 691 15 656 534 14 086 333 13 949 453 1 955 358 1 707 081 -373 373 -12 293 0 0 -373 373 -12 293 62 478 817 60 438 808 The firm of official auditors and related enterprises earn the remuneration established by contract, divulged hereunder in keeping with legal requirements. Legal Audit Other Reliability Assurance Services Statistical Tables Risk Management and Control Tax Consultancy Total: 2010 166 914 10 015 14 883 39 144 230 956 21.1.2 Financial costs Other financial charges has to do with costs imputed to investments. 81 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 21.2. Expenses using a classification based on their nature In 2010 & 2009 the breakdown of costs & losses incurred by the Company by nature of expense was as follows: Staff costs Third-party supplies & services Taxes & charges Amortisation & depreciation Tangible fixed assets Intangible fixed assets Other Provisions Interest expense Interest on Loans Interest on reinsurers’ deposits Monetary instrument management commissions Total: 2010 20 113 602 19 116 017 1 105 902 1 843 712 571 362 1 272 350 0 7 001 0 7 001 1 256 707 43 442 941 2009 18 112 714 19 750 995 1 053 175 1 890 121 587 319 1 302 802 0 729 349 718 710 10 639 1 152 967 42 689 321 22.2. Amount of staff costs for the year The breakdown of the staff costs headings in 2010 & 2009 is as follows: Justification of the sum carried under Post-employment benefits is provided in Note 23.4. 2010 Remuneration - of corporate officers - of the staff Charges on remuneration Post-employment benefits Defined-contribution plans Defined-benefit plans Other employee long-term benefits Termination of employment benefits Mandatory insurance Other staff costs Total: 2009 0 15 730 589 2 968 242 0 14 082 248 2 842 136 0 117 512 -12 758 0 328 137 981 880 20 113 602 0 390 555 -27 513 0 299 741 525 547 18 112 714 22. Staff costs 23. Obligations involving employee benefits 22.1. Average number of workers in service during the year The average number of workers in the Company’s service, broken down by professional category, is as follows: The breakdown of balances presented under assets and liabilities in respect of employee benefits is as follows: 2010 Senior management Middle management Highly-skilled/skilled workers Semi-skilled workers Directors Total: 62 169 217 3 10 461 2009 61 155 207 1 9 433 2010 Pension Fund Group policy Individual policy 2009 308 983 0 776 234 1 085 217 Total assets: 2010 Group policy Individual policy Total liabilities 326 512 2 547 478 665 344 3 539 334 2009 0 776 234 776 234 2 547 478 665 344 3 212 822 At the start of 2010 retirement-benefit liabilities financed through polices were transferred in full to the Liberty personnel pension fund (see Note 23.1). 82 Notes to the Balance Sheet and Profit & Loss Account Notes 23.1. Surviving Relative and Orphan Annuities Plan (long-term employee benefits) a) General description of the plan, group of persons covered and benefits provided The costs are recognised annually in the light of the amount of the insurance. Group of people covered All Liberty Seguros employees aged less than 65 are covered by the plan. Benefits provided In the event of the decease of an employee the surviving spouse will be paid a surviving-relative annuity as from the 1st day of the month next following the death. The annuity is expressed as the following percentages calculated on the insured annual income, in keeping with the age of the employee on the date of decease: Age Under 35 anos From 36 to 55 From 56 to 65 % 35% 25% 15% The surviving-relative annuity will be paid to the spouse until death. Should the surviving spouse remarry the annuity comes to an end. Should the deceased employee leave children, either natural or fully adopted, an orphan annuity will be paid to the surviving spouse for as long as they are minors, or to the children themselves on achieving their majority, as from the 1st day of the month following the decease of the employee. These annuities are calculated using the following percentages to the insured annual income, under the following terms: 7.5%, or 15% orphan by mother and father 15.0%, or 30% orphan 2 children by mother and father 22.5% or 45% orphan 3 or + children by mother and father 1 child Orphans annuities end at the end of the month they reach the age of 20 or on the date of their death. Orphans who continue their studies successfully will also be entitled to receive their annuities until they conclude their courses, though the age at which the annuities comes to an end may be no more than 25. Insured annual income is understood to be the real gross salary received by the employee during the 12 months prior to the date of death, excluding overtime, cashier bonuses, variable remunerations and lunch subsidies. Expected deadline for settlement of commitments assumed: Not Applicable. b) Financing vehicle used Renewable Temporary Annual Life Assurance Policy. c) Amount of the plan’s assets and effective rate of return on the plan’s assets The life assurance policy’s renewal date in January 1 of each year and there are therefore no assets as at December 31. d) Amount recognised as an expense The amount of the premium paid in 2010 was €180,395 (2009: €147,695). 23.2. Retirement Pension Liabilities in respect of employees and pensioners (Collective Bargaining Agreement) a) Accounting policy of recognition of actuarial gains & losses, as well as corrected cost of past services In keeping with the requirements of IAS 19 – Employee benefits, the cost associated with benefits plans granted to employees is recognised when the respective benefit is earned, that is, as the employee provides services. The difference Annual Report 2010 Liberty Seguros between the amount of the liabilities assumed and the assets acquired to cover the liabilities is carried in the Company’s balance sheet. The carrying cost corresponds to the sum of the cost of current services, the interest cost and the expected result of the assets. Actuarial gains/losses each year are recognised under a specific heading of equity, called “SORIE” Method – whereby each year’s actuarial gains and losses are recognised under that heading. b) General description of the plan The pension plan to be financed is that set out in the Collective Bargaining Agreement for insurance business, the current wording of which is provided in Chapter V “Retirement and pre-retirement pensions”, Clauses 51 to 60, without prejudice to the provisions of the following paragraph. The Pension plan covers all permanent employees of Liberty Seguros eligible in accordance with the industry’s collective bargaining agreement. Employees having employment contracts in force in the insurance business as of 22/6/1995 will be entitled, on retirement or pre-retirement from insurance activity, to payment of a pre-retirement instalment or of a life-long retirement pension, regardless of their date of admission, provided the grace period is complied with. Also covered by the pension plans are those who, by virtue of their individual employment contracts, are granted this benefit. Grace period Employees shall be entitled to retirement pensions provided: c) they have been granted old-age retirement by social security and have provided at least 120 months effective service, continuous or interpolated, in insurance activity; d) they have been granted disability retirement by social security and have provided at least 60 months effective service, continuous or interpolated, in insurance activity. Indication of benefits provided > Old-age retirement The retirement pension to be granted to employees retiring for old age is calculated in accordance with the following formula: P= (0,8* 14/12*R) - (0,022*n*S/60) where: P = monthly pension; R = last actual monthly wage on retirement date; n = number of calendar years with contributions paid to social securities or equivalent systems; S = sum of the annual wages of the 5 best of the last 10 years in respect of which social security contributions were paid. Should the result of the multiplication of the factor 0.022 by n be less than 0.3 or greater than 0.8 these will the figures to be considered, respectively. > Disability retirement The monthly pension to be granted to employees retiring for disability is calculated in accordance with the following formula: P=(0,022*t*14/12*R) - (0,022*n*S/60) where: P = normal pension; R = last actual monthly wage on retirement date; n = number of calendar years with contributionspaid to social securities or equivalent systems; S = sum of the annual wages of the 5 best of the last 10 years in respect of which social security contributions were paid. t = length of service, in years, in insurance business (any part of a year counts as a full year) Should the result of the 0.022 * t operation be less that 0.5 or greater than 0.8 these will the figures to be considered, respectively. 83 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes Should the result of the multiplication of the factor 0.022 by n be less than 0.3 or greater than 0.8 these will the figures to be considered, respectively > Pre-Retirement On reaching the age of 60 and having 35 years service in insurance activity, employees may agree with the employer to transfer to pre-retirement situation. The agreement is made in writing and determines the start date as well as the rights and obligations of each party, especially the amount of the annual pre-retirement payment, its method of updating, number of monthly instalments in which it will be paid, and composition of the salary for calculation of future retirement or disability pensions. Pre-retired employees shall be provided a total annual pecuniary pre-retirement payment calculated using the following formula: P = 0,8 * R * 14 where: P = annual instalment; R = last actual monthly wage on pre-retirement date; The right to pre-retirement payments ends on the date the pre-retiree satisfies the minimum legal conditions to apply for social security pension or retires for disability. On the date on which pre-retired employees reach the minimum legal age to apply to social security for old-age retirement or become disability pensioners their retirement pension will be calculated by application of the formulae for the old-age or disability pension, depending on their situation on the retirement date, taking the following into account: - The salary to be considered for the purpose of calculation of the old-age or disability pensions consists of the minimum wage and 84 - the supplements provided for, respectively in clauses 43 and 46 of the Collective Bargaining Agreement (CBA), updated in accordance with the amounts in force on the date of preretirement. Minimum wage is deemed to be the minimum wage established in the respective wage scale for each category, plus the length of service bonus to which the employee is entitled. > Vested rights Former participants have vested rights for as long as they continue to work in insurance activity and if they are engaged in this activity on the date of their retirement for old age or disability. In accordance with Clause 55 of the CBA, the entity responsible for payment of the old-age and disability pensions is the company in the service of which the employee was on retirement date. If there were previous employers covered by the CBA, they are jointly liable for payment of the retirement pensions. bonus earned on retirement not exceeding 30% of the basic Level X wage. The retirement pension may not be reduced as a result of the provisions of the preceding numbers, though it may remain unchanged without being updated. The exception is 3 pensioners who are guaranteed an annual increase of their pensions equal to the consumer price index, though without the maximum limit referred to above. > Employees who retired between January 1984 and July 1995 All retired employees enjoy increases of their complementary retirement pensions whenever the wage scale is altered. The increases are the same as those of the wage scale in the category in which the employee retired. The following formula applies for updating purposes. A * 14 / 12 * P > Updating of Retirement and Pre-Retirement Pensions Employees covered by the present CBA published in Boletim de Trabalho e Emprego nº 23 – 1st Series, of 22/6/1995. Old-age and disability retirement pensions are updated annually by application of a factor equal to the official consumer price index, excluding housing, in respect of the previous year. Pre-retirement payments are updated as established in the individual pre-retirement agreement of each employee or, if not stated, under the terms of the applicable law. The annual retirement pension resulting from the update of the old-age and disability retirement pensions, plus the annual pension received from social security, may not exceed the annual net minimum wage that the employee would have received if still in service, with the length-of-service where A equals the increase of the wage scale mentioned above and P the percentage fixed at the time of retirement. In no case may the total annual pension exceed the annual net minimum wage that the employee would receive were he in service, with the length of service at the time of retirement. Employees already retired on the date the CBAs published in the Boletim de Trabalho e Emprego, 1st Series, nºs 1 and 10, of January 8, 1984, and March 15, 1984, came into force Retirement pensions will be updated in accordance with the formula: A * 14 / 12 * P less the amount of the increase granted to them by social security. > Expected deadline for settlement of commitments assumed: The duration of the plan’s liabilities is 8.5 years for pensioners and 22.6 for the participant population, the modified duration standing at 8.2 and 21.6 years respectively. c) Financing vehicle used The liabilities are covered by a Pension Fund. d) Amount and effective rate of return on the plan’s assets 2010 Value of the Plan's Assets Effective rate of return of the Plan's assets 2009 8 851 034 7 033 751 -1,20% 9,50% e) Past liability for post-employment benefits The following table presents the liability for past services, segregated by the present value of liabilities for past services and the present value of benefits now payable. 2010 Present value of liabilities for past services Present value of benefits payable Past liability for post-employment benefits 2009 593 210 2 210 043 7 948 841 4 497 198 8 542 050 6 707 241 f) Recognition of opening and closing balances of the present value of the defined-benefits obligationx The following table shows the reconciliation of the opening balances with the closing figures: Notes to the Balance Sheet and Profit & Loss Account Notes Liabilities as at January 1 Cost of current service Interest cost Actuarial (gains) and losses in liabilities Benefits paid by the Company Corrected cost of past services Transfer of Liabilities for Past Services Cuts & settlements Liabilities as at December 31 2010 2008 6 707 241 6 784 835 109 383 396 482 102 863 350 794 -449 727 -21 546 -778 748 -509 705 j) Total expense recognised in the Profit & Loss Account for the current year k) Cumulative amount of actuarial gains & losses The accumulated value of actuarial gains and losses as at December 31, 2010, under a specific heading of Equity was €510,298 (2009: €498,487). 0 2 557 420 0 0 8 542 050 6 707 241 g) Cover of liabilities The defined-benefits obligation, which, as at December 31, 2010, amounts to €8,542,050, is financed by a Pension Funds in the sum of €8,851,034, representing a financing ratio of 103.62%. The Company has no plans to be financed. h) Reconciliation of opening and closing balances of the fair value of the plan’s assets and of the opening and closing balances of any reimbursement right recognised as an asset The following table shows the reconciliation of the opening balances with the closing figures: i) Reconciliation of the present value of the defined-benefit obligation under indent f) and of the fair value of the plan’s assets under indent h) with the assets & liabilities recognised in the balance sheet: l) Percentage and amount of each main category of the plan’s investments and other assets that constitute the fair value of all the plan’s assets The Pension Fund’s asset portfolio is made up as follows (by class of assets): m) Sums included in the fair value of the plan’s assets in respect of the entity’s financial instruments and any land and building occupied by the insurance company The Company does not make use of the Pension Fund’s assets. The Fund holds no securities issued by entities of the Company. n) Base used to determine the expected overall rate of return on the assets On the basis of the investment policy stemming from the Pension Fund, the expected overall rate of return on the assets was determined using the expected gains on the contracted assets. The relative yield rates relating to the interest on the fixed-income securities were determined through the gross reimbursement of the yield rates on the balance sheet close date. o) Real return on the plan’s assets and on reimbursement rights recognised as an asset The real return of the plan’s assets was -€79,043 (€660,843 in 2009). Annual Report 2010 Liberty Seguros (h) Balance of the Fund on January 1 Expected return on the plan's assets Actuarial (gains) and losses in liabilities Employer's contributions Plan participants' contributions Benefits paid by the Company Corrected cost of past services Cuts & settlements Balance of the Fund on December 31 2010 7 033 751 388 353 467 396 2 675 074 0 -778 748 0 0 8 851 034 2009 6 882 613 275 305 -385 538 0 0 -509 705 0 0 7 033 751 (i) Liabilities as at December 31 Balance of the Fund on December 31 (Surplus) / Shortfall of the Fund Net actuarial gains or losses not recognised in the balance sheet Corrected cost of past service not recognised in the balance sheet Amount not recognised as an asset (owing to the IAS 19 limit) Other amounts recognised in the balance sheet (*) (Asset) / Liability recognised in the Balance Sheet 2010 8 542 050 8 851 034 -308 983 2009 6 707 241 7 033 751 -326 510 -308 983 -308 983 -326 510 -326 510 (j) Cost of current services Corrected cost of past services 2010 109 383 2009 102 863 396 482 -388 353 350 794 -275 305 117 512 178 352 Interest expense Expected return on the plan’s assets and on possible reimbursement rights Actuarial (gains) and losses (*) Gains or losses arising from cuts or liquidations of the plan Effect of the limit established by IAS 19 Total impacts on Profit & Loss (l) 2010 Valor 2009 % Valor % Floating-rate securities Fixed-income securities Land & buildings Other Total assets of the Fund 8 851 034 100% 7 033 751 100% 8 851 034 100% 7 033 751 100% 85 Annual Report 2010 Liberty Seguros p) Description of the main actuarial assumptions (in absolute terms) used by the Company The information presented was taken from the annual actuarial report on the valuation of the Pension Fund. i. Pensioners’ discount rate: 3.96% ii. Discount rate for participants and former participants: 4.6% ii. Expected rate of return on the plan’s assets: 4.0% iii. Expected wage growth rate: 3.0% iv. Medical costs growth trend rate: not applicable v. Mortality, disability and employee rotation tables, and rates of pre-retirement and/or early retirement. Mortality Table: TV 88/90 - The Fund is insufficient to be able to perform analysis and come to credible conclusions as to the real mortality of this population. Notes to the Balance Sheet and Profit & Loss Account Notes Disability Table S.O.A. Trans Male Service rotation: 0.0% Decreases used in the calculation of the probability that the participants will be in service on reaching old-age retirement age: Decreases for disability were used in the mortality table Pension growth rates after the INR: 2.0% Pensions payable growth rate: 0.5% / 1.6% (1) (1) Pre-retirees’ pensions: growth of 1.6%. Retirement pensions payable (growth of 1.6% for beneficiaries having an increase equal to or greater than the consumer price index in any year from 2005 to 2009; growth of 0.55% for other beneficiaries). The methods, assumptions and hypotheses used in the actuarial valuation were the same in 2009 and 2010, with the exception of the following: > Discount Rate In 2009 the discount rate was defined taking into account the IBOXX AA Euro Corporate 10+ for the duration of the whole of the Fund’s liabilities. In the 2010 valuation the discount rated were defined taking into consideration the EUR Composite AA yield curve as at December 31, 2010, taking into account the duration of the respective liabilities, that is, separated for participants/exparticipants (4.6%) and for pensioners (3.96%). > Transfer of Liabilities At the start of 2010 the Company transferred to the Pension Fund the liability for pensions payable under 3 Group Life annuity policies issued prior to the constitution of the Pension Fund. Liabilities transferred totalled €2,547,478, the the contribu- > Pension Growth The 2009 valuation took into consideration a growth equal to the average of the CPI rates over the past 3 years for pensions that have had an increase equal to or greater than the CPI and 0.5% for the remainder. In the 2010 the method employed in 2009 to determine pension growth was maintained, that is, of the average of the CPI rates over the past 3 years, although the resultant rate fell from 1.8% to 1.6%. Present value of the defined-benefits obligation Fair value of the plan's assets Plan shortfall /(surplus) Experience adjustments resulting from the plan's liabilities Experience adjustments resulting from the plan's assets 86 tion in assets amounting to €2,665,132. Additionally, the liabilities for the past services of the workers covered by the CBA of the branch in Portugal of Genesis Seguros Generales SA Seguros Y Reaseguros in the total sum of €9,942 of assets and liabilities were transferred. q) Elements in respect of the amortization plans provided for in the regulations In accordance with Article 5 of ISP Regulatory Standard 4/2007, of April 27, “insurance companies may recognise in retained earnings, on the basis of an amortization plan of uniform annual instalments over a maximum of five years, the impact of the application of the new accounting standards applicable to commitments relating to their employees’ pension plans”. This provision was not used by the Company because all costs were recognised in 2010. t) Figures for the current year and for the previous four years v) Estimated contributions for the coming year The contribution expected for 2011 is €21,329. 2010 8 542 050 8 851 034 -308 983 -449 727 467 396 2009 6 707 241 7 033 751 -326 510 -21 546 -385 538 2008 6 784 835 6 882 613 -97 779 167 473 1 535 2007 6 647 553 7 064 435 -416 882 -803 967 543 556 2006 7 521 841 7 759 912 -238 071 210 896 542 874 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 23.3. The retirement and pre-retirement pension plan (Collective Bargaining Agreement for the Insurance Industry) - Annuities payable, dating from before the constitution of the Liberty Seguros Employees Pension Fund a) Accounting policy of the entity in recognising actuarial gains & losses, as well as the corrected cost of past services At the start of 2010 the Company transferred to the Pension Fund the liability for pensions payable under 3 Group Life annuity policies issued prior to the constitution of the Pension Fund. Liabilities transferred totalled €2,557,420, the contribution in assets amounting to €2,675,074. b) General description of the plan The pension plan to be financed is that set out in the Collective Bargaining Agreement for insurance business, the current wording of which is provided in Chapter V “Retirement and pre-retirement pensions”, Clauses 51 to 60. The people covered by this plan are those Liberty Seguros’s pensioners and pre-retirees having pensions payable that began on a date prior to the constitution of the Liberty Seguros Employee Pension Fund (May 20, 1998). c) Financing vehicle used Cover of the liabilities up to 2009 was undertaken through a Life Assurance Policy (Annuity type). These policies were contracted with the Company itself and, as such, do not qualify under IAS 19. d) Amount and effective rate of return on the plan’s assets 2010 Value of the Plan’s Assets Effective rate of return 0 0,00% 2009 2 547 478 4,20% e) Past liability for Annuities payable, dating from before the constitution of the Liberty Seguros Employee Pension Fund 2010 Present value of liabilities for past services Present value of benefits payable Past liability for post-employment benefits f) Recognition of opening and closing balances of the present value of the defined-benefits obligation Liabilities as at January 1 Cost of current service Interest cost Actuarial (gains) and losses on liabilities Benefits paid by the Company Transfer of Liabilities for Past Services Corrected cost of past services Cuts & settlements Liabilities as at December 31 2010 2 547 478 2009 2 759 211 0 137 974 -9 141 -340 566 -2 547 478 0 0 0 2 547 478 2009 0 0 0 2 547 478 0 2 547 478 g) Reconciliation of opening and closing balances of the fair value of the plan’s assets and of the opening and closing balances of any reimbursement right recognised as an asset Balance of the Fund on January 1 Expected return on the plan's assets Actuarial (gains) & losses Employer's contributions Plan participants' contributions Transfer of Assets to the Pension Fund Benefits paid by the Company Corrected cost of past services Cuts & settlements Balance of the Fund on December 31 2010 2 547 478 117 653 -2 665 132 0 2009 2 761 574 106 134 -20 337 0 0 0 -340 566 0 0 2 547 478 87 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 23.4. Additional Pension Complement j) Total expense recognised in the Profit & Loss Account for the current year 2010 Cost of current services Corrected cost of past services Interest expense Expected return on the plan's assets a nd on possible reimbursement rights Actuarial gains & losses Gains or losses arising from cuts or liquidations of the plan Effect of the limit established by IAS 19 Total impacts on Profit & Loss 2009 0 0 137 974 -106 134 0 31 840 t) Figures for the current year and for the previous four years 2010 Present value of the defined-benefits obligation Fair value of the plan's assets Plan shortfall /(surplus) Experience adjustments resulting from the plan's liabilities Experience adjustments resulting from the plan's assets 2009 2008 2007 2006 0 2 547 478 2 759 211 2 862 127 3 024 397 0 2 547 478 2 761 574 2 862 127 3 024 397 0 0 -2 362 0 0 0 -22 689 53 655 39 862 54 179 0 -6 789 -8 043 -12 270 -24 724 a) Accounting policy of the entity in recognising actuarial gains & losses, as well as the corrected cost of past services Costs are recognised when the respective benefit is earned. Each year’s actuarial gains and losses are recognised under a specific heading of Shareholders’ equity b) General description of the plan The plan provides for payment of a retirement pension at the age of 65, the value of which is established by negotiation under the individual employment contract. The plan includes an option of remission of the pension into capital on the retirement date and establishes vested rights in the light of past years of service. The expected deadline for the liquidation of the commitments is 10 years. This complement was created in 2008. c) Financing vehicle used The cover of liabilities was undertaken on the basis of a Life Assurance policy set up within the Company itself and, as such, not eligible for the purposes of IAS 19. d) Amount and effective rate of return on the plan’s assets 2010 Value of the Plan's Assets Effective rate of return 88 2009 776 234 665 344 4,0% 3,4% e) Past liability for post-employment benefits 2010 Present value of liabilities for past services Present value of benefits payable Past liability for post-employment benefits 2009 776 234 665 343 0 0 776 234 665 343 f) Recognition of opening and closing balances of the present value of the defined-benefits obligation 2010 Liabilities as at January 1 Cost of current service Interest cost Actuarial (gains) and losses on liabilities Benefits paid by the Company Initial cost of past services Cuts & settlements Liabilities as at December 31 2009 665 343 554 453 76 293 82 059 34 598 31 715 0 -2 883 0 0 0 0 0 0 776 234 665 343 Notes to the Balance Sheet and Profit & Loss Account Notes g) Cover of liabilities The defined-benefits obligation, which, as at December 31, 2010, amounts to €776,324, is wholly financed by an insurance policy. The Company has no plans to be financed. h) Reconciliation of opening and closing balances of the fair value of the plan’s assets and of the opening and closing balances of any reimbursement right recognised as an asset 2010 Balance of the Fund on January 1 Expected return on the plan's assets Actuarial (gains) & losses Employer's contributions Plan participants' contributions Management charges Benefits paid by the Company Corrected cost of past services Cuts & settlements Balance of the Fund on December 31 Annual Report 2010 Liberty Seguros 24. Income Tax q) Description of the main actuarial assumptions (in absolute terms) used by the Company i. Discount rate 4.17% ii. Expected rate of return on the plan’s assets: 4.0% iii. Expected wage growth rate: not applicable iv. Medical costs growth trend rate: not applicable v. Mortality table: GRM/GRF 95 t) Figures for the current year and for the previous four years 2009 665 343 554 453 26 614 22 178 0 0 84 277 88 712 0 0 0 0 0 0 0 0 0 0 776 234 665 343 p) Real return on the plan’s assets and reimbursement rights recognised as an asset The real return of the plan’s assets was €26,614. Present value of the defined-benefits obligation Fair value of the plan's assets Plan shortfall /(surplus) Experience adjustments resulting from the plan's liabilities Experience adjustments resulting from the plan's assets v) Estimated contributions for the coming year No contributions are expected for 2010. 2010 776 234 776 234 0 0 0 2009 665 343 665 343 0 0 0 2008 554 453 554 453 0 0 0 Calculation of the current tax for 2010 has been made on the basis of a nominal tax rate plus the municipal surcharge, totalling 28.6% (2009: 26.5%), the nominal rate approved on the balance-sheet date. The Company’s self assessment returns are subject to inspection and possible adjustment by the Tax Authorities during a period of four years, which, up to 2008., is extended to 6 years in the event that tax losses are carried forward. There may therefore be additional tax assessments, essentially as a result of different interpretations of the tax law. However, the Company’s Board is of the conviction that no additional assessments of a significant value will be made within the context of the financial statements. During 2010 the tax authorities reviewed the 2008 accounts, with no significant impact. No significant adjustments are expected in respect of the 2009 and 2010 tax returns (not yet inspected by the tax authorities). There is still disagreement as to tax losses not accepted by the tax authorities in respect of the Winterthur Seguros Generales, Sociedade Anónima de Seguros e Resseguros and Winterthur Vida, Sociedade Anónima de Seguros sobre La Vida branches in the sum of: 2000:€13,252,791 2001:€17,147,752 In February 2005, the South Central Administrative Court ruled that these tax losses could be incorporated. The Tax Authorities appealed to the Supreme Administrative Court (STA) which, on July 12, 2006, ruled against Liberty Seguros, SA. On August 1, 2006, Liberty Seguros SA submitted a plea of Nullity of the Ruling, which was denied by the STA. On November 30, 2006, Liberty Seguros SA lodged an appeal with the Constitutional Court. The appeal was allowed and the case is now before the Constitutional Court for appraisal. 89 Annual Report 2010 Liberty Seguros On February 5, 2009, the Supreme Administrative Court, through an order of the Rapporteur, admitted to judgement the Case-law Harmonisation Appeal, agreeing with the reform of the Ruling (it revoked previous negative decisions of the Rapporteur and of the Conference of Judges), finding no reason to reject the appeal. There were no significant alterations to the case in 2010, just procedural developments. Therefore, the sums associated with the tax losses not accepted by the tax authorities have not been recognised as assets for the sake of prudence. Notes to the Balance Sheet and Profit & Loss Account Notes 24.1 Tax estimate The basis for the calculation of the tax estimate recognised during the year is presented hereunder: Profit/(loss) before tax Tax rate Tax calculated on the basis of the tax rate Permanent differences Variation of Potential Gains (Initial Recognition) with-profit Life (1/5) Annual variation of potential Gains - with-profit Life Tax benefits Excess of the Estimate Other permanent differences Temporary differences Variation of Potential Gains (Initial Recognition) with-profit Life (1/5) Accrual accounting Provisions Extraordinary depreciation Other temporary differences Tax losses used Assessment Autonomous taxation Total current tax The current tax on the estimated profit in the sum of €3,807,283 is broken down into two vectors, in accordance with its nature, to wit: 90 1. impacting on profit & loss €3,831,999, current tax on net profit, plus autonomous tax in the sum of €221,737; 2. impacting on reserves -€23,999, which corresponds entirely to the application of the current tax rate of 28.6% to a base of potential gains of the with-profits Life securities portfolio that occurred during the year, and to 1/5 of the calculated amount of potential losses on the with-profits Life securities portfolio as at 31/12/2007 (initial recognition), which, 2010 12 944 926 28,60% 3 702 249 586 840 0 2009 12 494 599 26,50% 3 311 069 5 139 403 0 720 028 -117 900 -95 320 80 033 -703 543 -689 394 5 191 844 -69 091 -1 847 18 497 -660 512 -689 394 -126 388 206 225 -88 745 -5 240 0 3 585 546 221 737 3 807 283 138 596 -189 365 -8 187 87 838 -1 181 092 6 608 868 240 013 6 848 879 by legal imposition, will be deducted over a 5 years, the third fifth being deducted this year. This sum is reflected in the amount carried as a reserve for deferred tax under equity, since there is no adequate heading to record the current tax. 24.2 Cost/income components of taxes The income tax reported in the income statement is broken down as follows: Current Tax Deferred tax Tax recorded in profit & loss 2010 3 831 282 -262 552 2009 2 346 430 1 036 837 3 568 730 3 383 267 The sum recognised as deferred tax, impacting on Profit & Loss of Deferred Taxes, calculated in the temporary differences, for 2010 and 2009, is broken down as follows: Recognised in profit & losss 2010 2009 Commercial provisions Accrual accounting Extraordinary depreciation Provisions not deductible or in excess of legal limits Pension Fund Insurance/Live business operations Tax loss for the year Other Deferred tax assets/ (liabilities) 429 174 -209 970 -83 760 138 596 -81 203 -8 187 -5 766 73 408 -13 922 97 571 -14 133 144 042 0 32 163 -1 310 794 38 496 262 552 -1 036 838 Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros 24.3 Income tax reported under reserves The breakdown of tax reported under reserves in 2010 and 2009 is as follows: Current Tax Opening balance Potential gains on Securities with profit-sharing Life Corrections to current tax of previous years Deferred tax Opening balance Pension Fund impacting on reserves Potential gains on Securities profit-sharing except Life Correction of opening balance - alteration of the tax rate Tax Reported under Reserves The sums reflected under tax reserves stem from: (i) tax estimate for the year; (ii) deferred tax determined during the year in respect of the Pension Fund; (iii) deferred tax in respect of potential gains on available-for-sale assets associated with the without-profits Life and Non-Life portfolio. 24.4 Detail of the variations of deferred taxes (assets and liabilities) recognised in the balance Sheet 2010 -1 429 810 -1 744 873 23 999 291 065 -319 562 -686 297 6 270 416 923 -56 458 -1 749 372 2009 -1 744 873,41 0,00 -4 502 449 2 757 576 -686 297 4 261 630 -116 800 -4 831 127 0 -2 431 171 Commercial provisions Accrual accounting Extraordinary depreciation Provisions not deductible or in excess of legal limits Insurance/Live business operations Tax loss on investments Deferred tax assets Pension Fund Fund for future allocations Deferred tax liabilities Deferred tax assets recognised in profit & loss Unrealized Gains/Losses Correction of opening balance - alteration of the tax rate Deferred tax assets Equity Pension Fund Correction of opening balance - alteration of the tax rate Deferred tax liabilities Deferred tax assets recognised in capital Recognised in profit & loss 2010 2009 429 174 -209 970 -83 760 138 596 -81 203 -8 187 -5 766 73 408 -14 133 144 043 0 -1 310 794 244 312 -1 172 904 -13 922 97 571 32 163 38 496 18 240 136 067 262 552 -1 036 837 Recognised in Capital 2010 2009 416 923 -4 831 127 -44 857 372 066 -4 831 127 6 270 -116 800 -11 601 -5 331 -116 800 366 735 -4 947 927 24.5 Reconciliation between nominal and effective rates Reconciliation between the nominal rate and the effective tax rates in 2010 and 2009 is as follows: Profit before tax Tax rate Tax calculated on the basis of the tax rate Tax benefits Excess of the Estimate Other permanent differences Tax on Profit before Tax and Permanent Differences Autonomous taxation Tax on Profit before tax and Permanent Differences with Autonomous Taxation 2010 12 944 926 28,60% 3 702 249 -117 900 w-95 320 80 033 3 569 061 221 737 3 790 798 2009 12 494 599 26,50% 3 311 069 -69 091 -1 847 18 497 3 258 628 240 013 3 498 641 91 Annual Report 2010 Liberty Seguros 25. Contributed capital 26. Reserves The whole of the contributed capital in the sum of €26,548,290.69 is represented by 506,937 nominative shares each of a par value of €52.37. All shares issued are fully paid up. The shares belong to the firm Liberty Insurance Group, Compañia de Seguros e Reaseguros, SA, having its registered office in Madrid (464,937 shares ) and to Genesis Seguros Generales SA de Seguros y Reaseguros (42,000 shares). Both enterprises belong to the Liberty Group, the top parent company of which its the Liberty Mutual Holding Company having its registered office in Boston, USA. As at December 31, 2010, the par value of each share is €52.37. 26.1 Nature and Purpose of the Reserves within Equity 2010 Number of shares as at January 1 Equity capital increase during the year Number of shares as at December 31 464 937 Legal reserve The legal reserve may be used only to cover accumulated loses or to increase equity capital. In accordance with Portuguese legislation, the legal reserve has to be credited each year with at least 10% of the year’s net profit until it equals the issued capital. Revaluation reserves Revaluation reserves through adjustment of the fair value of financial assets represent the potential gains and losses in respect of the available-forsale financial investments, net of the impairment recognised during the year or in previous years. 2009 464 937 42 000 506 937 464 937 With reference to December 29th, 2010, the contributed capital was increased, in kind, through the transfer of the whole of the assets and liabilities of the branch in Portugal of Genesis Seguros Generales SA de Seguros e Reaseguros. A total of 42,999 ordinary shares were issued, each of a par value of €52.37, corresponding to an increase of the Contributed Capital in the sum of €2,199,540 and to an issue premium of €222.78 per share totalling €9,594,097.39. The total capital increase amounted to €11,793,637.39. 92 Notes to the Balance Sheet and Profit & Loss Account Notes The breakdown of the total assets and liabilities transferred is as follows: Assets Cash & cash equivalents and sight deposits Available-for-Sale Financial Assets Other Assets and receivables Total Assets Liabilities Technical Provisions Other Liabilities and payables Total Liabilities Equity Other Reserves Retained earnings Results for the Year Total Equity Valor 1.301.999 15.655.909 1.631.705 18.589.613 4.439.652 2.356.323 6.795.975 901.542 10.604.750 287.345 11.793.637 Deferred tax reserves Deferred taxes, calculated on temporary differences between the book values of assets and liabilities and their tax base, are recognised in profit & loss, except where they relate to items not recognised directly under equity, in which case they are also recorded with a contra entry under equity, under this heading. Deferred taxes recognised under equity stemming from the revaluation of availablefor-sale financial assets are subsequently recognised in profit & loss at the time the gains & losses that gave rise to them are recognised in the profit & loss account. Other Reserves Under this heading the Company records the Free Reserves generated by net profits not required to increase the legal reserve or to cover losses brought forward and not distributed to shareholders. 26.2 Movement under Reserves under Equity As at December 31, 2010 & 2009, the breakdown of reserves and retained earnings is as follows: 2010 Revaluation Reserves For adjustment of the fair value of financial assets For revaluation of land and premises Deferred tax reserves For adjustment of the fair value of financial assets For movements in the Pension Fund Other Reserves Legal reserve Retained earnings Net profit/(loss) for the period 2009 5 414 011 6 951 626 -1 603 018 -2 290 149 -146 353 -141 022 22 941 269 6 488 340 13 169 034 5 577 206 42 869 591 34 669 393 9 376 196 9 111 332 The variation under Reserves is detailed in the Statement of Changes in Equity. Notes to the Balance Sheet and Profit & Loss Account Notes 27. Earnings per share Basic earnings per share are calculated by dividing the profit attributable to the holders of ordinary shares (net profit for the year after deduction of preference-share dividends) by the weighted average number of shares in circulation, excluding the average number of treasury shares held by the Company As at December 31, 2010 & 2009, the calculation of earnings per share is as follows: Profit attributable to holders of ordinary shares (numerator) Weighted average number of ordinary shares in circulation (denominator) Earnings per share Basic ( € ) 2010 2009 9 376 196 9 111 331 464 937 464 937 20,2 19,6 Annual Report 2010 Liberty Seguros 29. Transactions between related parties In compliance with Article 3 of Act 28/2009 of June 19, and also of Regulatory Standard 5/2010-R and of Circular 6/2010 of the Insurance Supervisory Authority, both dated April 1, the remuneration policy in respect of the members of the management and supervisory bodies is detailed in point 16 of the Management Report. In compliance with Act 28/2009 of June 19, the remuneration paid in an aggregate and individual form to the corporate officers in 2010 was as follows: The Company’s accounts are consolidated into those of Liberty Insurance Group, Compañia de Seguros y Reaseguros, SA, in Spain. In Spain, as at December 31, 2010, this company directly and indirectly holds the whole of Liberty Seguros through Genesis Seguros Generales SA de Seguros e Reaseguros. The topmost parent company is Liberty Mutual Holding Company, Inc, headquartered in Boston, State of Massachusetts, United States of America. Liberty Seguros has no branches and existing relations with parent companies and affiliates are as follows: > Board of Directors – On an aggregate basis: €470,362.16 – On an individual basis: Members of the Board of Directors Dr. José António Chairman of the Board da Graça Duarte of Directors de Sousa Salaries € 152.482,74 Short-term bonus € 100.898,54 Long-term bonus € 109.239,52 International € 43.821,91 Partnership Plan * Dra. Marta Sobreira Member / CFO Reis Alarcão Troni Salaries € 48.539,80 Short-term bonus € 15.379,65 Member without Sr. David Henry Long remuneration Sr. Christopher Locke Member without Pierce remuneration Member without Sr. Luis Bonell Goytisolo remuneration Liberty Seguros Spain – Empréstimos de valores Liberty Internacional Insurance Company – Gestão de Investimentos Liberty Mutual Insurance Company – Resseguro Cedido Liberty Mutual Insurance Europe Limited – Resseguro Cedido 28. Dividend per share The Company did not distribute a dividend in 2010. The following table provides a summary of the operations in 2010 and 2009, with these related entities: Related Parties Liberty Seguros Spain Liberty International Insurance Company Liberty Mutual Insurance Company Liberty Mutual Insurance Group Genesis Seguros Generales Liberty Mutual Insurance Europe Limited Assets 633 661 61 664 2010 Liabilities Costs 2 950 1 761 591 Income 5 745 061 33 206 179 695 The Short-term Bonus refers to compensation awarded for the performance achieved during the year, considering qualitative and quantitative objectives. The Long-term Bonus awarded solely to presidents of the companies of the Liberty Mutual companies, has to do with the compensation awarded for the performance archived in the 2007-09 period in global and local terms. Its payment is dependent on meeting the profit targets each year. The International Partnership Plan refers to a compensation plan granted by Liberty Mutual at global level to the presidents of the Group companies and to the Country Managers for the Group’s performance in regional and global terms. The plan is in respect of the 2003-10 period and was paid on a single occasion in 2010. Following this payment, the plan was extinguished. > Board of Auditors – On an aggregate basis: €9,900.00 – On an individual basis: Members of the Board of Auditors Dr. José Melheiro Chairman € 3.300 Oliveira Barbosa Dra. Inês Maria Vaz Ramos Member € 3.300 da Silva da Cunha Leão Dr. Carlos Afonso Dias Member € 3.300 Leite Freitas dos Santos Member Dr. Arlindo Dias Duarte Silva (Alternate) Assets 291 117 2 809 681 2009 Liabilities Costs 718 710 190 000 988 418 1 552 796 4 342 049 35 801 47 077 35 801 218 796 Income 1 924 271 93 Annual Report 2010 Liberty Seguros Notes to the Balance Sheet and Profit & Loss Account Notes 30. Cash-flow Statement 31. Commitments Demonstração de fluxos de caixa Cash flow from operating activities Premiums received Reinsurance ceded premiums Cash flow from operating activities Claims paid Claims received reinsurance ceded Net commissions General expenses paid Other taxes paid Other costs paid Cash flow from insurance activities Returns on investments received Operating cash flow before taxes Taxes paid Net cash flow generated/(used) by operations Cash flow from investing activities Purchases of investments Sales and maturity of investments Assets and equipment purchases Assets and equipment sales Policy holder loans Other acquisitions Investment cash flow Cash flow from financing activities Policyholders net activity Subordinated loans Cash flow from financing activities Cash flow generated by operations Net variation of Cash & Cash Equivalents and Sight Deposits Cash & cash equivalents at the start of the period Cash & cash equivalents at the start of the period 94 2010 2009 218 168 939 -16 800 857 201 368 082 -156 499 811 2 755 828 190 279 377 -11 593 791 178 685 586 -140 575 696 677 716 -35 783 851 -32 361 277 -2 537 221 -151 957 -224 578 289 30 000 025 6 789 818 -12 346 532 -5 556 714 -26 972 093 -34 336 613 -2 477 427 -623 008 -204 307 121 30 177 396 4 555 861 1 672 185 6 228 046 -78 592 367 88 275 780 -2 833 482 -136 600 0 0 6 713 331 -90 862 329 98 142 322 -1 589 121 0 250 000 97 780 6 038 652 -3 172 756 0 -3 172 756 3 540 575 -2 016 139 2 994 483 978 344 -1 355 060 -14 672 438 -16 027 498 -9 988 846 -3 760 800 6 755 283 2 994 483 The Company has several operating lease contracts in respect of vehicles and office equipment. Payments made under these lease contracts are recognised in profit & loss over the useful life of the contracts. Future minimum payments in respect of non-revocable lease contracts are as follows: Outstanding rents on lease contracts 2011 3 269 396 2012 3 055 899 2013 2 770 715 2014 2 591 754 2015 2 593 425 2016 2 645 293 The lease contracts do not impose acquisition of the assets at the end of the contract. 32. Contingent Liabilities The Company is involved in legal proceedings in Portugal related with actions brought by and against the Company, which are related with the normal course of its business as an insurance company, employer and taxpayer. It is not possible to estimate or predict the final outcome of the legal proceedings Nevertheless, the Company’s Board of Directors is of the conviction that, with all due reserve, there is only a remote possibility that the outcome of the legal proceedings under way will have a materially adverse effect on the Company’s financial statements. The Company’s tax contingencies are described in Note 13. 34. Off-balance Sheet Elements As at December 31, 2010 & 2009, bank guarantees totalled €169,000. These guarantees are related with claims processes. Notes to the Balance Sheet and Profit & Loss Account Notes 36. Events after the balance sheet date not described in the foregoing points The Judgement of the Supreme Court of Justice of the European Union of March 1, declared invalid the rule contained in Article 5.2 of Directive 2004/113/EC of the European Commission, transposed to Portuguese law through Act 14/2008, effective as from December 21, 2012. The said Article 5.2 of Directive 2004/113 stipulated a derogation of the general equality of treatment of men and women in insurance matters provided it was based on and justified by actuarial and statistical data. Thus, as from December 21, 2012, there may be no gender differentiation in the matter of insurance business in terms of premium calculation, provision of insurance or benefits. This legal alteration will imply an alteration of the context in which the Company operates. It will therefore have to make a start to efforts to alter rules and systems so as to eliminate differences of insurance premiums, benefits and annuities based on the gender of the insured. Consequently, it is not yet possible to quantify the future impact of this alteration. On March 7, 2011, the rating agency Moody’s Investors Service lowered its rating notation of the Greek public debt from Ba1 to B1, with a negative outlook. On March 10, this agency lowered its rating notation of the Spanish public debt from Aa1 to Aa2, and also maintained a negative outlook. As disclosed in Notes 6.16 and 6.17, the Company is exposed to Greek and Spanish debt totalling €945,208 (0.15% of its portfolio). Considering the aid mechanisms created within the European Union and having observed the evolution of the market prices following this announcement, we expect that these downgrades will not have a significant impact on the valuation of our portfolio. 37. Other information 37.1. Standards and interpretations applicable to 2010 As a result of the endorsement by the European Union (EU), there were the following standards and interpretations issues, revisions, alterations and improvements with effect as from January 1, 2010, a) Revisions , alterations and improvements of the standards and interpretations endorsed by the EU with no effect on the accounting policies and disclosures adopted by the Company. IAS 7 (Improved) – Cash-Flow Statement Clarifies that only expenditure that leads to recognition of assets can be classified as cash flow from investing activities. In this connection, as a result of the amendment of IAS 27, some flows till now considered as generated by investing activities (e.g., flows in respect of acquisition cost and subsequent variations in contingent payments) will be considered as generated by operating actovities. IFRS 5 (Improved) - Non-current Assets Held for Sale and Discontinued Operations The improvement clarifies that: - where a subsidiary is held for sale all its assets and liabilities must be classified as held for sale within the scope of IFRS 5, even when the enterprise will retain a non-controlling interest in the subsidiary after the sale. - disclosures required in respect of non-current assets, available-for-dale groups or discontinued operations are solely those set out in IFRS 5. IFRS 3 (Revised) – Business combinations Annual Report 2010 Liberty Seguros This revision introduced significant alterations to the measurement and recognition of business combinations undertaken in periods beginning on or after July 1, 2009. IFRS 2 (Amended and Improved) - Share-based Payment The amendment of IFRS 2 clarifies the accounting of situations in which an enterprise receives services or products from its employees or suppliers, the financial consideration of which is paid by the parent company or other Group company. The improvement clarifies that the contribution of a business to the formation of a joint venture and combinations under common control do not fall within the scope of IFRS 2. IAS 1 (amended) - Presentation of financial statements Balance Sheet: The improvement clarifies that the terms of settlement of a liability that could at any time result in the issue of capital instruments at the option of the counterparty does not affect the classification of the instruments convertible into current and non-current in the Statement of Financial Position. Statement of changes in equity: As a result of the amendment of IAS 27 two additional lines have to be included in the Statement of changes in equity: (i) acquisition of subsidiaries, and (ii) acquisition of non-controlling interests, to reflect transactions with owners resulting from alterations to the holding in subsidiaries that do not lead to loss of control. IAS 27 (Amended) – Consolidated and Separate Financial Statements The alteration of this standard relates to the separate financial statements of the holding company, suppressing from IAS 27 the definition of the cost method and the distinction between pre- and post-acquisition results. Therefore, the dividends of a subsidiary, a joint venture or associate may be recognised in full, taking any indication of impairment into account. Additionally, IAS 27 was amended to actually allow the cost of an investment in a subsidiary, in limited situations of reorganisations, to be based on the book value previously recognised instead of the fair value. IAS 38 (Improved) – Intangible Assets The improvement: - determines that if an intangible acquired in a business combination is identifiable only with another intangible asset, both may be recognised as a single intangible provided that they have similar useful lives. - clarifies that the calculation techniques to measure the fair value of intangible assets acquired in a business combination are merely examples and do not restrict the methods that can be used. IAS 39 (Amended and Improved) – Financial Instruments: recognition and measurement – eligible hedged items This amendment: - clarifies that the designation is allowed of a part of the alterations of the fair value or variability of cash flows of a financial instrument as an eligible hedge item; - states that inflation is not a risk identifiable separately and cannot be designated as a hedged risk unless it represents contractually-specified cash flows. The improvement introduces the following alterations: - exemption from application of the standard in contracts involving business combinations applies only to forward contracts between an acquirer and a seller equityholder with a view to buying or selling one acquired on a future date and to to derivative contracts where it is necessary that the future shares have still to occur; 95 Annual Report 2010 Liberty Seguros - if, in a cash-flow hedge, the hedge of a forecast transaction subsequently results in the recognition of a financial asset or a financial liability, any gain or loss on the hedging instrument that was previously recognised directly in equity is ‘recycled’ into profit or loss in the same period(s) in which the financial asset or liability affects profit or loss. - it is considered that a prepayment option is intimately related with the host contract where the exercise price reimburses the lender a sum up to the approximate present value of the interest lost during the remaining life of the host contract IFRIC 18 – Transfer of assets from customers The purpose of this interpretation is to clarify the form of recognising tangible fixed assets or cash received from customers with a view to being used to acquire or build specific assets, as is therefore not applicable. IFRIC 17 – Distributions of non-cash assets to owners This interpretation clarifies the form of accounting the distribution of assets in kind to owners, determining that they must all have the same rights. IFRIC 15 – Agreements for the construction of real estate This interpretation clarifies how and when the revenue associated with the construction of immovables must be recognised. IFRIC 12 – Service Concession Arrangements This interpretation applies to concession operators and clarifies how to recognise the liabilities assumed and the rights received in concession arrangements. Other improvements to the IFRS The annual process of improvement of the IFRS seeks to resolve situations that need to be improved in order to increase their general understan- 96 Notes to the Balance Sheet and Profit & Loss Account Notes ding, but are not classified as priority resolution. Some of the improvements relate to terminology or alterations of an editorial nature to ensure consistency among the standards, their impact being minimal. Other improvements can lead to alterations in recognition and measurement. The main alterations that came into force in 2010, other than those summarised above, can be summarised as follows: Improvements in 2009 applicable in 2010: - IFRS 8 – Operating Segments: The improvements clarify that assets and liabilities by segments need to be reported only where included in the measures used by the chief operating decision maker. - IAS 17 – Leases: The specific provisions relating to land and buildings are removed and only the general provisions are maintained. - IAS 18 – Revenue: Guidelines are added to determine whether an entity is acting as seller or agent. [Note: Since this is an improvement of an appendix of the IAS it is not subject to endorsement by the EU]. - IAS 36 – Impairment of Assets: The improvements clarify that on testing the impairment of the goodwill acquired in a business combination, the biggest unit allowed for the allocation of the goodwill is the operating segment defined in IFRS 8, which, depending on the circumstances, may be of a level below that of the segment reported. - IFRIC 9 – Reassessment of embedded derivatives The improvements clarify that clarify that the scope of IFRIC 9 excludes contracts with embedded derivatives acquired in a combination between entities under common control or in the formation of a joint venture - IFRIC 16 – Hedges of a Net Investment in a Foreign Operation: The improvements clarify that qualifying hedging instruments may be held by an entity of the group provided that the designation, documentation and IAS 39-effectiveness requirements are satisfied. 37.2 New standards and interpretations already issued but not yet mandatory The standards and interpretations recently issued by the IASB, application of which is mandatory only for periods starting after January 1, 2010, and that the Company did not adopt in advance, are presented hereunder: Application of these standards and interpretations is not expected to generate relevant impacts on the Company’s financial statements. a) Already endorsed by the EU IFRS 1 (Amended) - Exemptions from disclosure of the comparable information required under IFRS 7 on first-time adoption of the IFRS. This amendment comes into force no later than the start of the first period beginning on June 30, 2010. It determines that a first-time adopter does not have to present comparable information in respect of the disclosures required by IFRS 7 Financial Instruments. Disclosures IFRS 7 (Amended) - Financial Instruments: Disclosures This amendment comes into force no later than the start of the first period beginning on June 30, 2010. It determines that the improvements to this standard do not have to affect financial statements or comparable financial statements prior to December 31, 2009. IAS 24 (Reformatted) – Related Party Disclosures This revised standard comes into force no later than the start of the first period beginning on December 31, 2010. The main alterations are as follows: - alteration of the definition of related parties, causing some entities to be considered not related and others to be considered related; - partial exemption from disclosures relating to transactions with governmental entities and with the government itself; - explicit obligation of disclosure of related parties including executory contracts. IAS 32 (Amended) - Classification of rights issues This amendment comes into force no later than the start of the first period beginning on January 31, 2010. The amendment alters the definition of financial liabilities to come to classify issue rights (and certain options and warrants) as equity instruments, if: - the rights are granted on a proportional basis to all owners of the same class of the entity’s nonderivative capital instruments; - they were used to acquire a fixed number of equity instruments of the entity itself in consideration of a fixed amount of any currency. Notes to the Balance Sheet and Profit & Loss Account Notes Annual Report 2010 Liberty Seguros IFRIC 14 (Amended) - Prepayments of a minimum funding requirement This amendment comes into force no later than the start of the first period beginning on December 31, 2010. With this amendment, an entity must recognise as an asset payments made in advance and, each year, the analysis of the plan shall be performed as though there had been no prepayments IFRIC 19 – Extinguishing Financial Liabilities with Equity Instruments This IFRIC comes into force no later than the start of the first period beginning on June 30, 2010. It clarifies that capital instruments issued to a creditor with a view to extinguishing financial liabilities are considered payments for the purposes of paragraph 41 of IAS 39. b) Not yet endorsed by the EU IFRS 9 – Financial instruments - introduces new financial-asset classification and measurement requirements. Other IFRS amendments - improvements in 2010 The IASB approved 11 amendments to six standards. The Accountant Vitor César Martins dos Santos The Chairman of the Board of Directors José António de Sousa The Financial Manager Marta Sobreira Reis Alarcão Troni Lisbon, March 11, 2011 97 Annexes INVENTORY OF HOLDINGS AND FINANCIAL INSTRUMENTS Expressed in euros Annex 1 Book value Designation Quantity 1 - AFFILIATES, ASSOCIATES, JOINT VENTURES AND OTHER RELATED COMPANIES 1.1 - Domestic Securities 1.1.1 - Holdings in affiliates 1.1.2 - Holdings in associates 1.1.3 - Holdings in associates 1.1.4 - Holdings in other related companies sub-total 1.1.5 - Debt securities of affiliates 1.1.6 - Debt securities of associates 1.1.7 - Debt securities of joint ventures 1.1.8 - Debt securities of other related companies sub-total 1.1.9 - Other securities in affiliates 1.1.10 - Other securities in associates 1.1.11 - Other securities in joint ventures 1.1.12 - Other securities of other related companies sub-total sub-total 1.2 - Foreign Securities 1.2.1 - Holdings in affiliates 1.2.2 - Holdings in associates 1 .2.3 - Holdings in associates 1.2.4 - Holdings in other related companies sub-total 1.2.5 - Debt securities of affiliates 1.2.6 - Debt securities of associates 1.2.7 - Debt securities of joint ventures 1.2.8 - Debt securities of other related companies sub-total 1.2.9 - Other securities in affiliates 1.2.10 - Other securities in associates 1.2.11 - Other securities in joint ventures 1.2.12 - Other securities of other related companies sub-total sub-total total 98 Amount of par value % of value Average Total value acquisition cost acquisition cost unit Total* Annexes Annual Report 2010 Liberty Seguros Book value Designation Quantity 2 - OTHER 2.1 - Domestic securities 2.1.1 - Capital instruments and unit trusts 2.1.2.1 - Equities AUDATEX sub-total Amount of par value % of value Average Total value acquisition cost acquisition cost unit Total* 90 00 90 00 250 00 250 00 22 500 00 22 500 00 250 00 250 00 22 500 00 22 500 00 90 00 250 00 22 500 00 250 00 22 500 00 1 595 39 2 628 91 566 26 1 130 233 00 1 083 400 00 1 776 960 00 2 006 960 00 515 955 98 492 239 70 17 793 303 68 592 437 50 3 419 66 25 399 700 08 51 55 48 77 41 15 90 95 83 82 89 32 97 09 101 35 99 95 100 83 78 89 53 00 1 574 03 3 003 31 699 92 1 037 890 37 847 409 32 1 624 224 80 1 989 485 88 514 218 30 477 889 42 17 866 595 39 510 299 40 3 071 90 24 876 362 04 250 00 25 422 200 08 250 00 24 898 862 04 224 30 224 30 180 110 71 180 110 71 704 48 704 48 565 696 75 565 696 75 2.1.2.2 - Equity paper sub-total 2.1.2.3 - Investment fund units sub-total 2.1.2.4 - Other sub-total sub-total 2.1.2 - Debt securities 2.1.2.1 - Public debt PORTUGUESE GOVT CONSOLIDATED PORTUGUESE GOVT CONSOLIDATED PORTUGUESE GOVT CONSOLIDATED MEDIUM-TERM TREASURY BONDS MEDIUM-TERM TREASURY BONDS MEDIUM-TERM TREASURY BONDS TREASURY BONDS TREASURY BONDS TREASURY BONDS TREASURY BONDS TREASURY BONDS PORTUGAL (REPUBLIC OF) 3 037 68 6 095 31 1 695 91 1 130 000 00 1 000 000 00 1 800 000 00 2 000 000 00 500 000 00 465 000 00 17 250 000 00 625 000 00 5 796 03 24 786 624 93 sub-total 52 52 43 13 33 39 100 02 108 34 98 72 100 35 103 19 105 86 103 15 94 79 59 00 2.1.2.2 - Other public issuers’ sub-total 2.1.2.3 - Other issuers’ sub-total total 90 00 sub-total 803 00 803 00 2.2 - Foreign Securities 2.2.1 - Capital instruments and unit trusts 2.2.2.1 - Equities GMAC INC 24 786 624 93 2.2.2.2 - Equity paper sub-total 2.2.2.3 - Investment fund units sub-total 99 Annual Report 2010 Liberty Seguros Annexes Book value Designation Quantity Amount of par value % of value Average Total value acquisition cost acquisition cost unit Total* 2.2.2.4 - Other sub-total sub-total 2.2.2 - Debt securities 2.2.2.1 - Public debt BELGIUM KINGDOM BELGIUM KINGDOM BELGIUM KINGDOM BELGIUM KINGDOM BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BONOS Y OBLIG DEL ESTADO BUNDESOBLIGATION BUNDESOBLIGATION BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUNDESREPUB. DEUTSCHLAND BUONI POLIENNALI DEL TES BUONI POLIENNALI DEL TES BUONI POLIENNALI DEL TES GOVERNMENT BUONI POLIENNALI DEL TESORO CZECH REPUBLIC FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) 100 803 00 224 30 1 500 000 00 2 125 000 00 1 300 000 00 1 501 500 00 2 000 000 00 500 000 00 1 000 000 00 1 500 000 00 100 000 00 3 000 000 00 2 000 000 00 600 000 00 675 000 00 450 000 00 1 000 000 00 1 450 000 00 1 200 000 00 2 500 000 00 4 450 000 00 1 000 000 00 410 000 00 4 475 000 00 2 775 000 00 6 525 000 00 1 095 000 00 875 000 00 2 600 000 00 1 900 000 00 1 000 000 00 1 200 000 00 50 000 00 2 500 000 00 1 500 000 00 1 000 000 00 1 350 000 00 2 700 000 00 104 86 97 85 103 64 100 14 114 82 101 77 96 63 103 81 100 08 106 91 115 43 99 98 93 92 105 79 100 34 119 63 110 78 102 30 97 11 97 79 95 85 100 64 96 02 99 19 103 93 100 43 115 08 104 38 97 29 116 14 99 40 121 82 116 75 98 84 99 60 102 05 180 110 71 704 48 565 696 75 1 572 900 00 2 079 372 00 1 347 350 00 1 503 588 45 2 296 400 00 508 864 50 966 300 00 1 557 150 00 100 084 00 3 207 330 00 2 308 500 00 599 907 18 633 960 00 476 063 28 1 003 400 00 1 734 635 00 1 329 300 00 2 557 500 00 4 321 305 00 977 900 00 392 985 00 4 503 798 75 2 664 585 00 6 472 271 00 1 138 084 39 878 762 50 2 992 100 00 1 983 220 00 972 900 00 1 393 680 00 49 700 00 3 045 375 00 1 751 250 00 988 380 00 1 344 598 00 2 755 366 75 109 70 98 96 102 46 98 18 100 72 102 20 94 18 85 80 99 16 94 89 97 44 100 48 77 03 106 07 99 63 131 95 116 51 107 22 106 60 108 50 106 38 109 68 114 71 111 09 102 37 102 41 104 76 97 77 100 40 127 79 106 28 126 70 121 88 108 02 106 01 103 19 1 702 866 57 2 120 819 92 1 371 722 61 1 488 783 16 2 124 574 99 521 064 32 976 704 51 1 318 175 58 101 017 75 2 905 386 44 1 997 629 22 627 121 72 545 950 22 481 577 27 1 001 090 38 2 003 094 52 1 426 353 71 2 792 042 59 4 826 537 16 1 124 631 63 442 755 57 4 996 864 74 3 241 713 21 7 386 281 36 1 140 329 44 904 023 88 2 785 876 47 1 884 912 30 1 036 651 36 1 546 338 15 54 515 89 3 195 471 46 1 884 994 53 1 087 670 85 1 463 667 97 2 855 736 74 Annexes Annual Report 2010 Liberty Seguros Book value Designation Quantity FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (GOVT OF) FRANCE (REPUBLIC OF) FRENCH TREASURY NOTE FRENCH TREASURY NOTE GERMANY (FEDERAL REPUBLIC OF) HELLENIC REPUBLIC ITALIAN REPUBLIC GOVERNMENT ITALIAN REPUBLIC GOVERNMENT ITALY (REPUBLIC OF) MEXICO (UNITED MEXICAN STATES) NETHERLANDS GOVERNMENT NETHERLANDS GOVERNMENT POLAND GOVERNMENT BOND REPUBLIC OF AUSTRIA REPUBLIC OF AUSTRIA SPAIN (KINGDOM OF) SPAIN (KINGDOM OF) UNITED MEXICAN STATES sub-total Amount of par value % of value Average Total value acquisition cost acquisition cost unit Total* 2 300 000 00 4 000 000 00 1 050 000 00 4 700 000 00 970 000 00 1 800 000 00 1 600 000 00 1 195 000 00 760 000 00 1 500 000 00 1 500 000 00 2 000 000 00 1 280 000 00 2 000 000 00 8 050 000 00 1 470 000 00 2 725 000 00 2 500 000 00 850 000 00 1 500 000 00 300 000 00 500 000 00 8 925 000 00 115 281 500 00 96 53 96 52 94 32 93 86 100 86 102 11 105 77 101 13 105 32 99 81 62 42 94 49 111 43 97 38 104 76 100 92 95 32 96 98 98 25 93 25 98 43 97 96 96 00 2 220 190 00 3 860 900 00 990 360 00 4 411 225 00 978 380 80 1 837 998 00 1 692 256 00 1 208 524 50 800 397 27 1 497 115 97 936 285 00 1 889 800 00 1 426 256 00 1 947 500 00 8 433 125 00 1 483 524 00 2 597 400 25 2 424 500 00 835 125 00 1 398 750 00 295 287 00 489 800 00 8 567 715 25 116 631 280 84 103 57 104 37 102 42 106 19 107 13 108 95 101 66 101 51 105 49 99 88 61 07 98 51 107 59 99 49 107 85 105 76 104 07 100 70 104 13 104 40 92 63 96 68 103 50 2 394 914 65 4 264 339 66 1 083 205 79 5 111 917 74 1 046 860 67 1 975 388 23 1 665 027 51 1 232 916 20 817 948 00 1 498 236 66 945 207 53 2 005 606 07 1 409 390 83 2 023 009 66 9 067 260 85 1 576 878 39 2 934 134 06 2 624 731 02 900 556 55 1 615 759 80 280 085 49 491 134 58 9 444 178 26 123 773 636 39 1 000 000 00 1 000 000 00 1 500 000 00 1 000 000 00 1 100 000 00 275 000 00 300 000 00 1 000 000 00 2 375 000 00 700 000 00 2 000 000 00 1 000 000 00 720 000 00 1 200 000 00 2 500 000 00 108 60 105 65 104 86 98 33 102 45 104 36 101 97 99 17 102 12 90 17 104 29 102 65 101 92 89 06 94 95 1 086 000 00 1 056 540 00 1 572 885 00 983 300 00 1 126 928 00 287 001 47 305 910 00 991 670 00 2 425 350 00 631 190 00 2 085 820 00 1 026 500 00 733 825 00 1 068 720 00 2 373 750 00 104 49 105 91 100 38 100 42 110 91 104 71 103 81 126 83 104 51 102 21 113 19 108 23 97 75 68 24 75 18 1 050 484 32 1 085 632 68 1 562 305 31 1 034 109 26 1 265 889 85 290 916 99 312 512 64 1 347 712 26 2 498 728 19 720 671 51 2 355 785 50 1 091 747 75 709 244 38 821 120 42 1 957 057 50 2.2.2.2 - Other public issuers’s sub-total 2.2.2.3 - Other issuers’ ABB INTL FINANCE LTD ABB INTL FINANCE LTD ALSTOM SA AMERICAN HONDA FINANCE ANGLO AMERICAN CAPITAL ANGLO AMERICAN CAPITAL ANGLO AMERICAN CAPITAL ANHEUSER-BUSCH INBEV SA ARCELOR FINANCE ASFINAG AT&T INC AUTOBAHN SCHNELL AG AVIVA PLC AYT CEDULAS CAJAS GLOBAL AYT CEDULAS CAJAS GLOBAL 101 Annual Report 2010 Liberty Seguros Annexes Book value Designation AYT CEDULAS CAJAS GLOBAL BAC_04 BANCO BILBAO VIZCAYA ARG BANCO BILBAO VIZCAYA ARG BANCO BRADESCO SA BANCO DE SABADELL SA BANCO ESPANOL DE CREDITO S A BANCO SANTANDER SA BANCO SANTANDER SA BANK OF AMERICA CORP BANQUE FED CRED MUTUEL BANQUE PSA FINANCE BAYER AG BAYER HYPO- VEREINSBANK BBVA BANCOMER SA BBVA SENIOR FINANCE SA UNIPERSONAL BES FINANCE LTD BMW FINANCE NV BMW FINANCE NV BMW FINANCE NV BMW FINANCE NV BMW FINANCE NV CORPORATE BMW US CAPITAL LLC BMW US CAPITAL LLC BP CAPITAL MARKETS PLC BRISTOL-MYERS SQUIBB CO BRISTOL-MYERS SQUIBB CO BRITISH TELECOM PLC CAISSE D’AMORT DETTE SOC CAISSE D’AMORT DETTE SOC CAISSE D’AMORT DETTE SOC CAISSE DAMORT DETTE SOC CAISSE NATIONALE DES AUTOROUTES CAJA AHORRO MONTE MADRID CAJA DE AHORROS Y MONTE DE PIEDAD CATERPILLAR INTL FIN LTD CIE FINANCEMENT FONCIER CIR SPA CITIGROUP INC CITIGROUP INC CITIGROUP INC CITIGROUP INC 102 Quantity Amount of par value 6 200 000 00 700 000 00 2 000 000 00 1 000 000 00 4 870 000 00 1 400 000 00 200 000 00 7 400 000 00 1 200 000 00 800 000 00 4 100 000 00 1 850 000 00 650 000 00 2 150 000 00 3 100 000 00 100 000 00 700 000 00 550 000 00 500 000 00 730 000 00 400 000 00 3 950 000 00 1 500 000 00 500 000 00 230 000 00 500 000 00 4 225 000 00 3 125 000 00 1 300 000 00 1 950 000 00 500 000 00 2 000 000 00 1 800 071 00 1 300 000 00 300 000 00 550 000 00 500 000 00 3 800 000 00 2 000 000 00 750 000 00 1 206 551 96 2 400 000 00 % of value 88 67 104 43 84 04 90 21 110 48 92 28 100 26 85 00 102 86 97 31 105 67 101 48 105 58 112 05 100 00 104 93 96 90 102 54 97 20 104 28 101 67 99 06 87 23 107 24 100 95 100 57 98 86 91 49 99 20 102 25 101 16 99 61 105 92 89 82 110 52 104 14 103 80 100 66 102 86 101 24 103 23 93 42 Average Total value acquisition cost acquisition cost 5 497 509 00 731 010 00 1 680 840 00 902 100 00 5 380 562 50 1 291 920 00 200 513 60 6 290 000 00 1 234 320 00 778 480 00 4 332 500 00 1 877 306 75 686 249 46 2 409 075 00 3 100 000 00 104 931 00 678 300 00 563 964 50 486 000 00 761 225 55 406 684 20 3 912 825 00 1 308 375 00 536 195 00 232 185 00 502 840 00 4 177 040 00 2 859 040 75 1 289 600 00 1 993 875 00 505 775 00 1 992 200 00 1 906 635 20 1 167 660 00 331 560 00 572 786 50 519 000 00 3 825 260 00 2 057 232 00 759 300 00 1 245 558 89 2 242 080 00 unit Total* 87 48 102 85 80 39 83 82 110 00 92 04 100 15 79 06 96 00 89 43 103 61 100 20 105 62 104 61 93 24 100 84 97 60 100 64 105 27 104 94 101 99 110 56 105 59 108 99 101 55 106 19 105 18 107 12 106 96 105 37 103 99 106 94 107 43 68 48 98 86 101 10 108 13 81 00 103 62 90 95 97 83 78 30 5 431 822 90 750 067 43 1 675 656 21 846 469 58 5 439 248 90 1 313 492 21 206 705 16 6 108 675 45 1 200 456 35 739 886 27 4 300 336 78 1 910 037 97 714 929 17 2 365 772 44 2 983 730 14 105 421 29 710 659 83 569 268 61 546 391 25 774 529 81 418 934 42 4 447 271 32 1 643 756 83 559 879 91 235 238 95 533 772 28 4 469 109 43 3 433 705 12 1 400 161 95 2 103 353 62 531 131 76 2 155 071 77 1 954 631 57 931 845 30 305 367 80 574 813 82 553 027 96 3 087 578 08 2 085 476 70 713 837 19 1 222 017 24 1 965 845 26 Annexes Annual Report 2010 Liberty Seguros Book value Designation CRED SUISSE GP FIN (GRN) CREDIT SUISSE FINANCE (GUERNSEY) L CREDIT SUISSE LONDON CSSE DE REF DE L’HABITAT CSSE DE REF DE L’HABITAT DAIMLER AG DAIMLER AG DAIMLER FINANCE NA LLC DAIMLER INTL FINANCE BV DAIMLER NORTH AMERICA CORP DAIMLERCHRYSLER INTERNATIONAL FINA DAIMLERCHRYSLER INTL FIN CORPORATE DAIMLERCHRYSLER NA HLDG DEUTSCHE BANK AG DEUTSCHE TELEKOM INT FIN DEUTSCHE TELEKOM INT FIN CORPORATE DEXIA MUNICIPAL AGENCY DIAGEO CAPITAL BV DONG ENERGY A/S E. ON INTERNATIONAL FIN CORPORATE E.ON INTL FINANCE BV EADS FINANCE B.V. EDP FINANCE BV ELECTRICITE DE FRANCE ELIA SYSTEM OP SA/NV ELIA SYSTEM OPERATOR SA/NV ENEL INVESTMENT HLDG BV ENEL SOCIETA PER AZIONI ENEL SOCIETA PER AZIONI ENEL SOCIETA PER AZIONI ENEL-SOCIETA PER AZIONI ENI SPA ENI SPA ERSTE BK OEST SPARKASSEN ERSTE BK OEST SPARKASSEN EUROPEAN INVESTMENT BANK EUROPEAN INVESTMENT BANK EUROPEAN INVESTMENT BANK EUROPEAN INVESTMENT BANK EUROPEAN INVESTMENT BANK EUROPEAN INVESTMENT BANK EUROPEAN INVESTMENT BANK Quantity Amount of par value 1 000 000 00 225 000 00 600 000 00 800 000 00 2 500 000 00 325 000 00 600 000 00 100 000 00 950 000 00 2 425 000 00 500 000 00 2 850 000 00 1 700 000 00 950 000 00 2 000 000 00 3 325 000 00 1 500 000 00 750 000 00 1 000 000 00 2 000 000 00 500 000 00 1 500 000 00 1 500 000 00 1 000 000 00 1 000 000 00 6 175 000 00 2 750 000 00 3 500 000 00 250 000 00 1 000 000 00 1 000 000 00 100 000 00 1 000 000 00 200 000 00 1 000 000 00 7 688 000 00 900 000 00 3 550 000 00 2 500 000 00 950 000 00 700 000 00 1 750 000 00 % of value 81 62 106 11 103 94 109 10 94 68 106 13 101 78 105 75 105 92 94 16 108 78 105 21 100 23 102 10 116 07 134 72 98 73 99 63 101 87 116 24 102 50 103 73 99 39 106 12 109 50 105 04 106 54 96 97 101 08 99 83 99 58 109 35 104 40 103 05 109 86 100 00 107 22 97 07 94 78 99 67 99 42 96 04 Average Total value acquisition cost acquisition cost 816 150 00 238 757 40 623 622 00 872 800 00 2 366 900 00 344 914 86 610 650 00 105 754 00 1 006 264 00 2 283 459 80 543 890 00 2 998 620 00 1 703 910 00 969 950 00 2 321 397 50 4 479 395 00 1 480 950 00 747 225 00 1 018 690 00 2 324 764 82 512 524 50 1 555 875 00 1 490 850 00 1 061 200 00 1 095 000 00 6 486 373 00 2 929 950 00 3 393 870 00 252 698 25 998 340 00 995 820 00 109 349 00 1 044 000 00 206 095 86 1 098 600 00 7 688 002 73 964 983 42 3 446 082 50 2 369 500 00 946 865 00 695 947 00 1 680 650 00 unit Total* 98 12 106 30 100 83 107 69 105 46 106 74 103 89 104 45 102 80 105 06 107 71 101 09 101 89 101 55 118 43 128 14 103 83 108 04 101 31 117 73 102 43 105 98 92 24 112 20 106 52 110 02 102 91 104 35 100 99 101 66 106 65 109 50 107 80 102 98 105 41 120 35 107 39 105 27 102 96 102 11 105 79 103 72 1 015 218 37 247 350 25 627 920 52 868 975 49 2 655 663 64 351 897 39 646 893 09 107 506 97 994 139 16 2 630 813 93 579 997 71 3 037 476 75 1 749 784 52 997 348 66 2 469 613 81 4 494 226 18 1 604 395 49 831 081 25 1 037 702 71 2 430 392 37 520 010 21 1 616 627 03 1 422 480 54 1 132 266 38 1 095 515 12 7 000 540 68 2 867 107 50 3 744 637 43 258 872 27 1 046 519 16 1 094 517 45 115 070 61 1 124 346 37 206 475 77 1 067 793 08 9 632 133 75 976 884 93 3 764 752 55 2 590 619 96 977 447 00 746 292 49 1 866 792 68 103 Annual Report 2010 Liberty Seguros Annexes Book value Designation EWE AG FINMECCANICA FINANCE SA FINMECCANICA SPA FORTUNE BRANDS INC FRANCE TELECOM FRANCE TELECOM CORPORATE FRANCE TELECOM SA GAS NATURAL CAPITAL GAZ DE FRANCE GDF SUEZ GE CAPITAL EURO FUNDING GE CAPITAL EUROPEAN FUNDING GENERAL ELEC CAP CORP GIE PSA TRESORERIE GIE PSA TRESORERIE GIE SUEZ ALLIANCE GIE SUEZ ALLIANCE GLAXOSMITHKLINE CAPITAL PLC GLENCORE FIN EUROPE LUX GLENCORE FINANCE EUROPE GOLDMAN SACHS GROUP INC. (THE) HANNOVER FINANCE SA HANNOVER FINANCE SA HBOS PLC HBOS TREASURY SRVCS PLC HSBC FINANCE CORP HSBC HOLDING PLC HSBC HOLDINGS PLC HSBC HOLDINGS PLC HUTCHISON WHAMPOA 05 HUTCHISON WHAMPOA FIN IBERDROLA FINANZAS SAU IBERDROLA FINANZAS SAU IBERDROLA FINANZAS SAU IBERDROLA INTL BV ING BANK NV ING BANK NV INSTITUTO DE CREDITO OFICIAL - (LT INTERNATIONAL ENDESA BV IRISH LIFE & PERMANENT PLC - (LT) JOHN DEERE CAPITAL CORP JP MORGAN CHASE & COMPANY INC 104 Quantity Amount of par value 500 000 00 6 265 000 00 6 900 000 00 2 500 000 00 1 000 000 00 6 550 000 00 1 750 000 00 2 350 000 00 450 000 00 750 000 00 400 000 00 3 950 000 00 4 100 000 00 600 000 00 6 925 000 00 4 400 000 00 4 800 000 00 2 600 000 00 800 000 00 1 450 000 00 4 500 000 00 1 000 000 00 1 500 000 00 5 075 000 00 3 150 000 00 500 000 00 1 600 000 00 1 700 000 00 1 000 000 00 1 000 000 00 5 900 000 00 1 000 000 00 1 450 000 00 1 000 000 00 3 500 000 00 475 000 00 200 000 00 1 300 000 00 1 200 000 00 1 500 000 00 1 200 000 00 225 000 00 % of value 101 88 104 93 96 06 94 29 99 73 129 25 101 34 99 00 100 83 103 14 104 69 101 31 88 24 96 27 96 94 99 24 107 03 93 82 103 00 111 47 100 99 102 00 100 56 96 00 99 51 98 60 95 09 104 10 112 70 90 50 103 07 95 30 104 73 100 22 99 83 101 62 100 45 103 30 107 03 100 40 100 65 101 16 Average Total value acquisition cost acquisition cost 509 400 00 6 574 080 40 6 628 320 00 2 357 170 00 997 300 00 8 465 745 00 1 773 367 50 2 326 500 00 453 735 00 773 520 00 418 740 16 4 001 583 50 3 617 840 00 577 644 00 6 713 323 25 4 366 681 00 5 137 575 00 2 439 330 00 824 000 00 1 616 271 50 4 544 350 00 1 020 000 00 1 508 400 00 4 872 047 50 3 134 623 50 493 000 00 1 521 434 89 1 769 703 00 1 127 000 00 905 000 00 6 081 087 00 953 000 00 1 518 554 00 1 002 200 00 3 494 015 00 482 695 00 200 900 00 1 342 900 00 1 284 360 00 1 506 000 00 1 207 764 00 227 602 80 unit Total* 107 70 108 13 93 91 101 17 109 24 136 51 107 68 88 33 106 07 102 89 105 08 94 20 77 95 101 40 93 28 109 91 116 35 98 60 102 35 110 06 104 52 99 62 86 96 73 32 103 34 101 05 96 56 104 48 108 19 102 76 108 08 97 69 103 84 92 04 103 94 99 18 100 15 90 32 105 75 77 39 114 27 101 08 543 787 73 6 794 161 86 6 740 279 82 2 621 391 80 1 124 578 68 9 434 018 89 1 966 958 93 2 174 082 10 495 842 66 803 164 92 436 401 26 3 877 532 75 3 244 314 52 617 685 03 6 577 821 29 4 953 854 37 5 729 239 41 2 620 354 15 829 772 16 1 667 490 85 4 862 480 22 1 044 860 58 1 348 319 35 3 901 596 25 3 344 019 23 508 242 65 1 574 553 29 1 779 194 19 1 131 234 17 1 048 782 36 6 545 086 69 995 446 85 1 515 043 12 952 498 19 3 786 031 70 488 688 88 210 343 84 1 209 336 36 1 324 515 51 1 209 630 52 1 455 550 41 232 825 57 Annexes Annual Report 2010 Liberty Seguros Book value Designation JPMORGAN CHASE & CO JPMORGAN CHASE & CO KFW KFW KFW BANKENGRUPPE KFW BANKENGRUPPE KFW BANKENGRUPPE KFW BANKENGRUPPE KONINKLIJKE KPN NV KONINKLIJKE KPN NV LAFARGE SA LAFARGE SA LINDE FINANCE BV LLOYDS TSB BANK PLC LLOYDS TSB BANK PLC MERRILL LYNCH & CO MERRILL LYNCH & CO INC MORGAN STANLEY MUNICH RE FINANCE BV NATIONAL AUSTRALIA BANK NATIONAL AUSTRALIA BANK LTD NATIONAL AUSTRALIA BANK LTD NATIONAL GRID ELECTRICITY TRANSMIS NATIONAL GRID PLC NATIONAL GRID TRANSCO PLC NATIONWIDE BUILDING SOCIETY NATL GRID PLC NEDER WATERSCHAPSBANK NEW YORK LIFE GLOBAL FDG NUON FINANCE BV OEBB-INFRASTRUKTUR BAU OTE PLC PEMEX PROJ FDG MASTER TR PEMEX PROJ FDG MASTER TR CORPORATE PEUGEOT SA PPR PROCTER & GAMBLE CO RABOBANK NEDERLAND RCI BANQUE RED ELECTRA FINANCE CORPORATE REPSOL INTL FINANCE REPSOL INTL FINANCE Quantity Amount of par value 1 000 000 00 2 000 000 00 1 000 000 00 425 000 00 450 000 00 2 550 000 00 3 500 000 00 1 100 000 00 485 000 00 1 000 000 00 1 600 000 00 4 000 000 00 1 800 000 00 350 000 00 1 100 000 00 1 000 000 00 2 450 000 00 4 800 000 00 2 200 000 00 750 000 00 500 000 00 1 000 000 00 100 000 00 550 000 00 6 280 000 00 2 000 000 00 1 300 000 00 975 000 00 2 000 000 00 1 750 000 00 1 000 000 00 100 000 00 4 660 000 00 4 600 000 00 400 000 00 2 000 000 00 7 325 000 00 2 370 000 00 500 000 00 8 500 000 00 5 500 000 00 1 000 000 00 % of value 101 80 89 40 103 87 100 67 102 32 92 25 97 72 101 63 101 86 101 89 83 14 82 41 96 63 99 21 107 39 99 52 80 90 94 41 113 10 101 83 116 04 105 45 112 18 81 26 101 26 99 91 103 73 100 50 96 81 99 48 91 09 97 42 105 49 106 50 100 79 108 22 95 15 93 02 100 10 100 23 99 82 100 47 Average Total value acquisition cost acquisition cost 1 018 000 00 1 787 900 00 1 038 660 00 427 847 50 460 440 00 2 352 375 00 3 420 312 50 1 117 930 00 494 021 00 1 018 920 00 1 330 208 00 3 296 300 00 1 739 296 00 347 231 18 1 181 279 00 995 230 00 1 981 959 50 4 531 776 00 2 488 280 00 763 702 50 580 200 00 1 054 450 00 112 180 00 446 924 50 6 359 139 00 1 998 100 00 1 348 490 00 979 836 00 1 936 180 00 1 740 900 00 910 850 00 97 421 00 4 915 995 00 4 899 222 50 403 176 00 2 164 400 00 6 969 990 00 2 204 642 00 500 520 00 8 519 829 66 5 490 100 00 1 004 650 00 unit Total* 98 01 98 71 100 67 108 52 102 07 100 29 107 32 110 12 101 61 105 87 103 45 94 30 103 74 99 16 98 30 105 91 101 29 95 78 103 90 95 22 110 11 106 63 112 23 102 46 108 83 93 98 104 38 100 20 103 38 103 51 98 95 98 46 109 26 107 68 101 55 100 69 104 22 101 59 102 21 104 93 104 70 103 38 986 060 45 2 032 726 55 1 036 021 86 470 425 87 470 461 28 2 601 644 03 3 827 786 48 1 261 767 39 502 609 95 1 104 077 90 1 692 250 54 3 919 744 02 1 921 602 56 360 236 52 1 100 684 90 1 100 681 89 2 509 957 92 4 758 085 24 2 364 783 98 745 011 01 568 003 83 1 088 381 79 118 365 21 583 127 06 6 991 984 90 1 939 806 68 1 398 912 08 1 000 001 14 2 150 867 94 1 814 607 05 996 620 30 98 986 02 5 212 809 16 5 070 424 97 409 057 29 2 093 756 60 7 654 666 33 2 483 932 98 521 255 63 9 035 354 51 5 881 233 96 1 044 554 35 105 Annual Report 2010 Liberty Seguros Annexes Book value Designation RESEAU FERRE DE FRANCE RESEAU FERRE DE FRANCE ROLLS-ROYCE PLC ROYAL BANK OF CANADA ROYAL BANK OF CANADA ROYAL BANK OF SCOTLAND PLC (THE) RWE FINANCE B.V. RWE FINANCE BV CORPORATE RWE FINANCE BV CORPORATE SANPAOLO IMI SANPAOLO IMI SANTANDER INTERNATIONAL DEBT SAU SANTANDER INTL DEBT SA SANTANDER ISSUANCES SA UNIPERSO SIEMENS FINANCIERINGSMAT SNS BANK NEDERLAND SNS BANK NEDERLAND SOCIETE GENERALE STANDARD CHARTERED BANK SYNGENTA FINANCE NV TELECOM ITALIA SPA TELECOM ITALIA SPA CORPORATE TELEFONICA EMISIONES SAU TELEFONICA EMISIONES SAU TELEFONICA EMISIONES SAU TELEFONICA EMISIONES SAU TELEFONICA EUROPE BV TELEFONICA EUROPE BV CORPORATE TELSTRA CORP LTD TERNA SPA THYSSENKRUPP AG TOTAL CAPITAL TPSA EUROFINANCE FRANCE UBS AG LONDON UNICREDIT SPA UNICREDIT SPA UNICREDITO ITALIANO SPA UNITED UTILITIES WATER PLC VATTENFALL TREASURY AB VATTENFALL TREASURY AB VEOLIA ENVIRONNEMENT VEOLIA ENVIRONNEMENT 106 Quantity Amount of par value 2 000 000 00 500 000 00 300 000 00 300 000 00 1 100 000 00 2 700 000 00 200 000 00 3 570 000 00 2 530 000 00 3 000 000 00 250 000 00 350 000 00 800 000 00 1 100 000 00 600 000 00 200 000 00 1 050 000 00 350 000 00 1 900 000 00 3 000 000 00 1 000 000 00 3 900 000 00 1 775 000 00 2 500 000 00 1 500 000 00 1 000 000 00 600 000 00 8 150 000 00 900 000 00 3 450 000 00 10 275 000 00 1 900 000 00 825 000 00 100 000 00 500 000 00 1 350 000 00 2 800 000 00 3 615 000 00 100 000 00 875 000 00 700 000 00 2 750 000 00 % of value 110 05 99 66 103 39 103 75 106 83 101 60 108 03 103 92 105 67 90 19 97 48 100 69 107 04 85 50 108 10 104 08 103 63 111 33 108 48 92 14 100 64 95 46 101 44 92 63 100 00 100 00 102 61 107 06 102 99 103 88 100 65 102 15 100 67 110 48 105 39 107 09 100 90 90 56 105 71 111 62 99 70 100 57 Average Total value acquisition cost acquisition cost 2 201 029 00 498 300 00 310 170 00 311 256 00 1 175 152 00 2 743 250 00 216 060 00 3 709 865 00 2 673 574 60 2 705 820 20 243 689 68 352 427 25 856 354 00 940 500 00 648 600 00 208 163 24 1 088 115 00 389 655 00 2 061 137 00 2 764 065 00 1 006 400 00 3 722 762 00 1 800 603 63 2 315 700 00 1 500 000 00 1 000 000 00 615 660 00 8 725 345 00 926 910 00 3 583 800 00 10 342 219 50 1 940 850 00 830 543 75 110 481 00 526 970 00 1 445 674 50 2 825 256 00 3 273 837 30 105 705 00 976 631 25 697 900 00 2 765 590 00 unit Total* 111 55 108 03 100 60 102 05 107 66 94 89 107 25 110 72 107 95 92 64 97 26 100 61 102 20 83 52 102 12 104 19 102 35 109 08 104 35 105 87 100 09 102 76 100 09 101 45 103 68 106 47 105 22 101 66 102 41 105 66 103 19 101 61 101 46 108 97 97 38 104 89 96 38 101 78 105 99 110 55 106 24 110 76 2 253 691 73 542 260 41 312 558 81 308 130 96 1 232 174 95 2 653 661 41 218 605 54 4 033 811 46 2 759 473 15 2 873 214 65 248 812 71 365 161 62 857 190 70 931 278 10 629 825 22 214 570 23 1 116 803 85 382 411 24 2 012 317 96 3 262 132 44 1 042 617 23 4 201 013 74 1 837 271 13 2 636 052 21 1 618 199 96 1 095 780 17 658 390 51 8 706 006 10 950 891 67 3 671 460 33 10 958 497 22 1 954 095 34 855 861 78 111 029 16 507 079 47 1 484 404 16 2 733 375 28 3 823 174 55 108 630 63 990 901 01 764 044 64 3 134 102 78 Annexes Annual Report 2010 Liberty Seguros Book value Designation Quantity VEOLIA ENVIRONNEMENT VEOLIA ENVIRONNEMENT VERIZON WIRELESS CAPITAL VODAFONE GROUP PLC VODAFONE GROUP PLC CORPORATE VOLKSWAGEN BANK GMBH VOLKSWAGEN FIN SERV AG VOLKSWAGEN INTL FIN NV VOLKSWAGEN INTL FIN NV VOLKSWAGEN LEASING GMBH WESTFAELISCHE HYPOBANK WOLTERS KLUWER NV XSTRATA CANADA FINANCIAL CORP XSTRATA FINANCE (CANADA) LTD XSTRATA FINANCE (CANADA) LTD ZURICH FINANCE (USA) INC ZURICH FINANCE (USA) INC sub-total sub-total Amount of par value 803 00 6 300 000 00 1 500 000 00 1 500 000 00 500 000 00 2 600 000 00 590 000 00 200 000 00 3 000 000 00 2 500 000 00 1 000 000 00 5 197 250 00 3 500 000 00 475 000 00 3 100 000 00 4 500 000 00 5 700 000 00 175 000 00 464 956 872 96 580 238 372 96 893 00 605 024 997 89 % of value Average Total value acquisition cost acquisition cost 108 03 94 55 107 58 103 24 99 58 100 74 103 35 109 50 99 81 90 16 48 10 48 10 101 99 99 03 103 17 100 83 100 65 224 30 6 805 770 00 1 418 250 00 1 613 700 00 516 215 00 2 589 198 00 594 389 60 206 700 00 3 285 000 00 2 495 125 00 901 570 00 2 500 000 03 3 765 650 00 484 457 25 3 069 880 00 4 642 562 50 5 747 285 02 176 137 50 465 112 083 65 581 923 475 20 unit Total* 108 95 101 96 126 30 103 48 109 60 100 96 102 76 112 84 106 40 105 14 52 34 106 32 101 68 105 62 103 98 104 98 98 72 704 48 6 903 219 36 1 533 133 08 1 899 495 70 519 061 05 2 924 834 15 602 824 48 208 419 50 3 484 135 80 2 734 821 52 1 061 411 82 2 720 240 65 3 887 837 15 499 728 50 3 364 160 28 4 800 700 14 6 058 207 34 177 066 86 487 444 012 63 611 783 345 77 2.3 - Trading derivatives sub-total 2.4 - Hedging derivatives sub-total total 3 - GRAND TOTAL 607 345 675 28 636 682 207 81 * Includes the value of accrued interest 107 Annual Report 2010 Liberty Seguros Annexes BREAKDOWN OF THE PROVISION FOR CLAIMS IN RESPECT OF CLAIMS MADE IN PREVIOUS YEARS AND OF THEIR READJUSTMENTS (CORRECTIONS) Expressed in euros Annex 2 Cost of claims * Provisions for claims Provisions for claims* amounts paid during as at 31/12/N-1 as at 31/12/N the year (1) (3) (2) 8 841 594 6 423 170 4 626 915 BUSINESSES/ GROUPS OF BUSINESSES LIFE NON-LIFE ACCIDENT & HEALTH FIRE & OTHER PROPERTY DAMAGE MOTOR THIRD-PARTY LIABILITY OTHER COVER MARINE, AIR & TRANSPORT GENERAL THIRD-PARTY LIABILITY CREDIT & FIDELITY INSURANCE LEGAL PROTECTION ASSISTANCE SUNDRY TOTAL GRAND TOTAL 108 91 391 832 8 885 098 12 831 243 5 377 493 77 647 266 2 408 504 103 926 236 6 572 954 3 931 543 2 951 855 104 404 892 294 71 482 27 903 116 6 682 376 599 422 284 026 597 197 677 147 556 70 901 747 1 137 574 3 047 450 2 621 765 106 099 405 533 4 603 218 727 697 227 569 292 54 023 506 60 446 676 Readjustments (3)+(2)-(1) 2 208 491 -913 323 -1 099 100 -5 121 373 1 246 996 -284 671 -46 065 2 292 -289 084 80 677 0 158 280 540 -6 423 652 162 907 455 -4 215 161 Notes: * Claims in year N-1 & earlier Annexes Annual Report 2010 Liberty Seguros BREAKDOWN OF COST OF CLAIMS Expressed in euros Annex 3 BUSINESSES/GROUPS OF BUSINESSES Amounts paid - instalments (1) DIRECT INSURANCE ACCIDENT & HEALTH FIRE & OTHER PROPERTY DAMAGE MOTOR THIRD-PARTY LIABILITY OTHER COVER MARINE, AIR & TRANSPORT GENERAL THIRD-PARTY LIABILITY CREDIT & FIDELITY INSURANCE LEGAL PROTECTION ASSISTANCE SUNDRY TOTAL REINSURANCE ACCEPTED GRAND TOTAL Amounts paid - claims ‘management costs imputed (2) 0 115.528.751 44 115.528.794 Variation of the provisions for claims (3) Cost of claims (4)=(1)+(2)+(3) 1.067.606 745.498 867.835 -2.842.093 22.910.322 13.081.780 2.521.457 1.501.370 65.167 16.174 3.245 5.682 44.598 0 5.970.797 0 5.970.797 -10.716.268 90.246 -313.083 -4.353 38.165 -483.515 46.694 0 -13.316.373 32.746 -13.283.627 40.318.128 29.455.951 1.060.162 657.473 90.373 -279.525 888.512 0 108.183.176 32.789 108.215.965 BREAKDOWN OF VALUES BY BUSINESS LINE Expressed in euros Annex 4 Gross premiums written BUSINESSES/GROUPS OF BUSINESSES DIRECT INSURANCE ACCIDENT & HEALTH FIRE & OTHER PROPERTY DAMAGE MOTOR THIRD-PARTY LIABILITY OTHER COVER MARINE, AIR & TRANSPORT GENERAL THIRD-PARTY LIABILITY CREDIT & FIDELITY INSURANCE LEGAL PROTECTION ASSISTANCE SUNDRY TOTAL REINSURANCE ACCEPTED GRAND TOTAL 3 172 172 049 427 2 810 042 174 859 469 Gross premiums earned 32 477 331 20 536 402 99 189 902 61 353 866 37 836 036 2 107 455 2 620 869 70 921 1 155 884 9 404 544 3 220 167 566 528 2 810 042 170 376 570 Cost of claims gross* 22 910 322 13 081 780 69 774 079 40 318 128 29 455 951 1 060 162 657 473 90 373 -279 525 888 512 0 108 183 176 32 789 108 215 965 Gross operating costs & espenses* Balance of reinsurance 8 897 168 1 031 653 8 469 958 1 659 362 32 537 550 732 513 26 655 086 437 545 5 882 464 294 968 647 439 108 437 1 727 474 315 460 16 898 0 161 555 294 577 1 310 618 6 439 517 1 085 377 53 769 744 10 581 896 117 2 809 681 53 769 862 13 391 577 Notes:* Without deduction by reinsurers 109 Official Reports Legal Certification of Accounts Introduction 1. We have audited the attached financial statements of Liberty Seguros, SA (“Company”), which comprise the Balance Sheet as at December 31, 2010, (which shows a total of €686,808,221 and total equity in the sum of €111,888,325, including a net profit of €9,376,196), the Profit & Loss Account, the Comprehensive Income Statement, the Statement of Changes in Equity and the Cash-Flow Statement for the year then ended, and the Notes to the Accounts. Responsibilities 2. The Board of Directors is responsible for the preparation of financial statements that truly and fairly present the financial position of the Company, the result and the comprehensive income of its operations and its cash flows, as well as for the adoption of adequate accounting policies and criteria and for maintaining an appropriate system of internal control. 3. Our responsibility is to express a professional, independent opinion based on our audit of the said financial statements. Scope 4. Our audit was performed in accordance with the Technical Rules and Auditing Directives of the Association of Official Auditors, which require that it be so planned and performed as to obtain an acceptable degree of certainty as to whether the financial statements contain any materially relevant distortions. For the purpose, the said audit includes: − verification, on a test basis, of the documents underlying the figures and disclosures contained in the financial statements and an evaluation of the estimates, based on judgements and criteria established by the Board of Directors, used in their preparation; − an appraisal of the adequacy of the accounting policies employed and of their disclosure, taking the circumstances into account; − verification of the applicability of the going concern principle; and 110 − an appraisal as to the adequacy, in overall terms, of the presentation of the financial statements. 5. Our audit also included verification of the consistency of the financial information contained in the Management Report with the financial statements. 6. We believe that our audit provides an acceptable basis for the expression of our opinion. Opinion 7. In our opinion, the said financial statements truly and fairly present, in all materially relevant aspects, the financial position of Liberty Seguros, SA, as at December 31, 2010, the result and the comprehensive income of its operations and its cash flows during the year then ended, in accordance with accounting principles generally accepted for the insurance industry in Portugal as established by the Plan of Accounts approved by Regulatory Standard 4/2007 of April 27 and subsequent amendments thereto. Report on other legal requirements 8. We are also of the opinion that the financial information contained in Management Report is consistent with the financial statements for the year. Lisbon, March 21, 2011 Ernst & Young Audit & Associados – SROC, SA Sociedade de Revisores Oficiais de Contas Represented by: Ana Rosa Ribeiro Salcedas Montes Pinto (ROC nº 1230) Official Reports BOARD OF AUDITORS’ REPORT AND OPINION To the Members of Liberty Seguros, SA, Introduction In compliance with applicable legal and statutory requirements and with the mandate with which we were entrusted, the Board of Auditors is pleased to present its report and opinion on the Management Report and other accounting documents of Liberty Seguros, SA, issued by the Board of Directors at is responsibility, for the period ended December 31, 2010. Supervision This Board of Auditors was elected at the General Meeting held on October 7, 2010, and immediately made a start to its duties, having monitored the management of the Insurer and the evolution of its business, and having held frequent meetings with the extent considered adequate. These meetings were attended by the operational managers of the financial area, particularly the CEO, the Controller, the head of Internal Control - SOX, and the head of Compliance. We were also in close contract with the Official Auditor who kept us informed of the planning of its work, its scope and nature, and of the conclusions of the audits performed. The Board of Auditors was also informed about the development of the process of preparation and disclosure of the financial information and of the audit of the accounting documents. Within the scope of its duties, the Board of Auditors examined the Balance Sheet as at December 31, 2010, the Profit & Loss Account, the Statement of Comprehensive Income, the Statement of Changes in Equity which, in particular, includes the increase of the contributed capital paid up in kind through the incorporation of all the assets and liabilities of the branch in Portugal of Génesis Seguros Generales, SA, de Seguros y Reaseguros, the Cash-flow Statement and the Notes to the Accounts for the period then ended, with which we agree. Annual Report 2010 Liberty Seguros It also appraised the Management Report issued by the Board of Directors and the Legal Certification of Accounts issued by the Official Auditor, which was issued with no reserves or emphases, which warranted the agreement of the Board of Auditors. In performing its duties the Board of Auditors obtained at all times from the Board of Directors, the Insurer’s various services and the Official Auditor such information and clarification as was requested, providing an understanding and assessment of the evolution of the business and of its performance and financial position, and also of the risk-management and internal-control systems. Complying with the requirements of Article 420.6 of the Companies Code, the Board of Auditors declares that, to the extent of its knowledge, the information contained in the financial statements and other accounting documents under appraisal was drawn up in accordance with applicable accounting, legal and statutory requirements, providing a true and fair image of the assets and liabilities, financial position and results of Liberty Seguros, SA, and that the management report truly sets out the evolution of the business, the performance and the financial position, and it contains a description of the main contingencies and uncertainties with which the Insurer is faced. DECLARATION OF RESPONSIBILITY In accordance with the provisions of Article 420.6 of the Companies Code, the members of the Board of Auditors declare that, to the extent of their knowledge, the information contained in the Management Report and other accounting documents has been drawn up in conformity with the applicable accounting standards, providing a true and fair image of the Company’s assets, liabilities financial position and results. They further declare that the Management Report truly sets out the evolution of the Insurer’s business, performance and position, and that it contains a description of the main contingencies and uncertainties with which it is faced. Lisbon, March 22, 2011 OPINION Taking the Foregoing into account, we are of the opinion that the following be approved: 1. The Annual Management Report and the accounts presented by the Board of Directors in respect of 2010; 2. The proposal for the appropriation of profit contained in the said Management Report. THE BOARD OF AUDITORS CLOSING REMARKS The Board of Auditors expresses its gratitude for the co-operation received from the Board of Directors and from the managers of the Insurer’s relevant areas, as well as to the Official Auditor. 111 Annual Report 2010 Liberty Seguros CENTRO DE CONTACTO Liberty Seguros Geral 808 243 000 +351 21 312 43 00 (no Estrangeiro) Av. Fontes Pereira de Melo, 6 - 11º 1069-001 Lisboa Fax Geral: 21 355 33 00 producao@libertyseguros.pt Fax Sinistros: 21 355 33 52 sinistros@libertyseguros.pt Serviço de Assistência Clínica Liberty Seguros 800 505 112 +351 21 312 43 33 (no Estrangeiro) Assistência Auto 800 505 CAR (227) +351 21 312 43 30 (no Estrangeiro) Assistência Lar e Comércio 808 505 LAR (527) +351 21 312 43 31 (no Estrangeiro) Protecção Jurídica 808 505 111 +351 21 312 43 32 (no Estrangeiro) Outros Ramos de Assistência 808 505 LIB (542) +351 21 312 43 35 (no Estrangeiro) www.libertyseguros.pt Financial Statements Contacts Centro Liberty Auto Évora Rua Manuel Correia Lopes, 18 7005-145 Évora Tel.: 266 751 112 Centro Liberty Auto Leiria Rua da Barcaria, 51, Parceiros 2400-441 Leiria Tel.: 244 830 490 Centro Liberty Auto Lisboa Rua Prof. Henrique Barros, 2 C/v 2685-338 Prior Velho Tel.: 808 505 252 Fax: 21 942 20 32 cla@libertyseguros.pt Centro Liberty Auto Santarém Rua do Moderno, 18/20 - Grainho 2005-021 Casais Quintão Tel.: 243 351 981 Fax: 243 351 960 ribafragoso@gmail.com Centro Liberty Auto Paços de Ferreira Rua do Fontelo, 154 4594-908 Freamude Tel.: 255 870 128 Fax: 255 878 763 geral@autofilivone.pt Centro Liberty Auto Portimão Zona Industrial Coca Magalhães, Lt. 55 8500-483 Portimão Tel.: 282 475 970 Centro Liberty Auto Porto Rua Manuel Pinto de Azevedo, 269 Armz.3 4100-321 Porto Tel.: 808 505 252 Fax: 22 011 02 39 cla_porto@libertyseguros.pt Centro Liberty Auto Torres Vedras Estrada Nacional 9 – Fonte Santa 2560-250 Torres Vedras Tel.: 261 319 500 Fax: 261 319 586 francisco.agostinho@bretescar.com Design Editando - Edição e Comunicação, Lda. Junho de 2011 Centro Liberty Auto Viseu Rua do Marcão, Campo Bairro da Cumieira 3515-432 Viseu Tel.: 232 459 716