The Pulse - Fall 2012 - La Familia Medical Center

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NON-PROFIT ORG.
U.S. POSTAGE
PAID
P.O. Box 5395 • Santa Fe, NM 87502
SANTA FE, NM
PERMIT 173
FA L L 2 0 1 2
N E W S L E T T E R O F L F M C • S A N TA F E , N M
La Familia Medical Center invites you to join in Celebrating
its 40 Years of Service to the Santa Fe Community
“A Heritage Of Health Care”
·
·
MARKETING PRINT MAIL
LANB
Creating a better way.
Location: 1035 Alto St.
Date: October 13, 2012
Time: 2:00 p.m. to 5:30 p.m.
Activities:
Tour Expanded Clinic Space • Tour Extensive Art Collection(many artists present)
Raffle and Door Prizes • Food and Drink
L A FA M I L I A M E D I C A L C E N T E R
OUR MISSION
La Familia Medical Center
is dedicated to providing
excellent, affordable,
comprehensive medical, dental
and health promotion services to
everyone in our community.
Officers
Chief Executive Officer
John Cassidy
Medical Director
Wendy Johnson, MD, MPH
Dental Director
Linda Renner, DDS
Board of Directors
Jim Fisher
President
Ramona Flores-Lopes
Vice President
Andrew Montgomery, Esq.
Secretary
Charles Smith, MD
Treasurer
Larry Cohen
Bill Lazar
Nancy Lehrhaupt
Lourdes Lopez
Randy Murray
Beverly Russell
Mark Simpson
Sharon Tison
Newsletter
Nancy Phillips
Director of Development/
Communications
Alto Street Clinic
1035 Alto Street
Santa Fe, NM 87501
(505) 982-4425
Southside Clinic
2145 Caja del Oro Grant Road
Santa Fe, NM 87507
(505) 438-3195
La Familia Medical Center
Dental Clinic
6401 Richards Ave.
Santa Fe, NM 87508
(505) 984-5048
Health Care for the Homless
818 Camino Sierra Vista
Santa Fe, NM 87505
(505) 988-1742
Established in 1972, La Familia
Medical Center is a not-forprofit, 501 C (3) organization
devoted to providing high
quality, culturally sensitive
medical and dental services to
the whole community.
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CEO’s M ESSAGE
Describing 40 years of providing healthcare to our community,
La Familia Medical Center is characterized as “one of the most
well-loved institutions in the city” [The Santa Fe New Mexican,
July 29, 2012].
At the kick-off to celebrations of this anniversary year, the LFMC
Board awarded special recognition for their longtime service to
past and present staff members.
In their own words -- A patient’s story
My name is Israel Hall.
Four years ago I was homeless, angry, depressed, full of fear and an alcoholic. I was tired of
living. My life was a living hell but I didn’t know how to get out. I was given a place to stay at St.
Elizabeth’s shelter and told about the clinic that was around the corner.
It was fitting that the event seemed like a family reunion, with
a bunch of the honorees’ relatives and friends gathered at the
tables. Afterall, family medicine is the distinctive practice of Santa Fe’s only community
health center.
When I found La Familia’s Health Care for the Homeless (HCH) my life began to turn around. I
first met Ron Schwartz, an HCH case manager, who told me I should go for treatment at the Santa
Fe Recovery Center. I said I would try it but inside I didn’t have any hope. I was always running
away, mostly from myself. Dr. Lutz gave me the referral and Ron drove me to the Recovery Center. I stayed for 30 days,
graduating right after Thanksgiving.
Sustaining our nonprofit family medicine practice, expanding comprehensive services and
moving the business forward in current time takes place at the strategic planning tables:
The support I received at La Familia, St E’s and the Recovery Center changed my life forever. I have discovered many
painful things about my past and why I was so angry, hopeless and frightened.
• Securing facility improvement funds and managing a restricted budget has afforded
relocation and expansion of dental services. Meanwhile, at the drafting table, plans
were drawn to convert dental operatories to medical exam rooms. Today, there are six
additional exam rooms at the Alto Street site and four more at the Southside Clinic.
Because of the people who believed in me like Dr. Lutz, Maria McMahon, Liz Reynolds, Ron Schwartz, Melba Martinez, Patty
Romero, Aaron Perez, Lorie Martinez, Larry Garcia and Anna Rayne-Levi, (Shane Lampman & Ms. Maria at. Elizabeth’s) I
am a changed man.
• Refined and new systems have been implemented to improve both patient access and
provider appointment schedules. The patient appointment system can accommodate
same-day visits and time slots for individual provider’s patient needs.
• With 50% of the revenue supporting La Familia operations tied to payments for patient
services, an improved billing system is now in place. Even minor refinements to our
check-in and check-out protocol reinforce Patient Service Representatives for their
advocacy role with respect to patient access to financial resources for health care services.
I will always be grateful for the support, the love and caring these people gave me during a very dark time in my life. I was
allowed to tell my story, cry and release the anger I held inside. I finally stopped running away and faced myself.
“Class of 2012 – 2014”
• The major forward motion is a shift to electronic medical records. With financial
support from Medicaid incentives and a training timetable geared for smooth transition,
La Familia Medical Center has Gone Live with a state-of-the-art-system.
Since private for-profit practices are closing their doors to Medicare patients, local New
Mexicans are looking for primary care physicians who accept their insurance. Ensuring
continuity of care is a practice priority at our non-profit. The booming population of
Medicare-age patients has become the new underserved population. La Familia Medical
Center welcomes Medicare-age patients, no matter their insurance.
Table talk about healthcare reform is now a nationwide reality. As Santa Fe’s only federally
qualified community health center long dedicated to providing excellent and affordable
care, La Familia Medical Center is ready to take its place at the head of that table.
Here’s a photo of our residents taken in July 2012. From left to right:
Class of 2012 David Reyes, Silvia Marin Popowski, Kristen Widmer; Class of 2013 Hanna Benelli, Rafael Ibarra,
Christina Chen; Class of 2014 Janelle Heimberger, Stephanie Valencia, Namgyal Tsewang.
L A FA M I L I A M E D I C A L C E N T E R
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La Familia Welcomes New Medical Director
La Familia Welcomes New Medical Director
La Familia is delighted to announce the arrival of Wendy Johnson, MD, MPH. Dr. Johnson
assumed the position of Medical Director on September 4th.
La Familia is delighted to announce the arrival of Wendy Johnson, MD, MPH. Dr. Johnson
assumed the position of Medical Director on September 4th.
Dr. Johnson has over 15 years of experience in primary care, public health and global health
as a clinician, teacher, policy-maker, technical advisor and manager. Her first experiences
in how to deliver high quality comprehensive family health care were gained through the
excellent mentorship and education she received as a resident at La Famila in the late 1990s.
Since then, she has provided health care services to diverse populations from all over
the world in Cleveland, Ohio; Chiapas, Mexico; and Seattle, Washington. Most recently
she was a Clinical Assistant Professor of Global Health at the University of Washington.
Previously, she directed a program to scale-up HIV prevention and treatment within two
large provinces in the Mozambique.
Dr. Johnson has over 15 years of experience in primary care, public health and global health
as a clinician, teacher, policy-maker, technical advisor and manager. Her first experiences
in how to deliver high quality comprehensive family health care were gained through the
excellent mentorship and education she received as a resident at La Famila in the late 1990s.
Since then, she has provided health care services to diverse populations from all over
the world in Cleveland, Ohio; Chiapas, Mexico; and Seattle, Washington. Most recently
she was a Clinical Assistant Professor of Global Health at the University of Washington.
Previously, she directed a program to scale-up HIV prevention and treatment within two
large provinces in the Mozambique.
Dr. Johnson left New Mexico in 1998 to return to her home state of Ohio where she worked in a community health center
serving primarily Hispanic immigrants and inner city residents. She also served as Medical Director of the Cleveland
Department of Public Health. She completed her undergraduate and medical education at Ohio State University, her Family
Practice Residency at the University of New Mexico, and holds a Masters in Public Health from Johns Hopkins University.
Her career has been focused on work and advocacy with marginalized populations both in the US and in internationally,
especially in the areas of women’s and children’s health, HIV and urban health.
Dr. Johnson left New Mexico in 1998 to return to her home state of Ohio where she worked in a community health center
serving primarily Hispanic immigrants and inner city residents. She also served as Medical Director of the Cleveland
Department of Public Health. She completed her undergraduate and medical education at Ohio State University, her Family
Practice Residency at the University of New Mexico, and holds a Masters in Public Health from Johns Hopkins University.
Her career has been focused on work and advocacy with marginalized populations both in the US and in internationally,
especially in the areas of women’s and children’s health, HIV and urban health.
Dr. Johnson said the following when asked about her desire to return to New Mexico and to LFMC, “I credit my residency
training at La Familia for showing me how true community medicine and primary care should be practiced. My mentors,
both health providers and promotoras, provided high quality compassionate care to whole families from birth to death. Their involvement extended far beyond the clinic doors as they worked with patients and their families in their homes and
communities to comprehensively address health problems. Understanding how that model can work informed all of my
subsequent public health and global health work.
Dr. Johnson said the following when asked about her desire to return to New Mexico and to LFMC, “I credit my residency
training at La Familia for showing me how true community medicine and primary care should be practiced. My mentors,
both health providers and promotoras, provided high quality compassionate care to whole families from birth to death. Their involvement extended far beyond the clinic doors as they worked with patients and their families in their homes and
communities to comprehensively address health problems. Understanding how that model can work informed all of my
subsequent public health and global health work.
Matt Schmidt, MD joined LFMC on August 15, 2012 . He comes to us directly from the
Pacific Northwest where he completed his residency at Southwest Washington Medical
Center in Vancouver, Washington.
Matt Schmidt, MD joined LFMC on August 15, 2012 . He comes to us directly from the
Pacific Northwest where he completed his residency at Southwest Washington Medical
Center in Vancouver, Washington.
Matt is from Walton, KS, attended Bethel College in Newton, KS and received his medical
degree at Kansas University in Lawrence. He is excited to begin his practice in Family
Medicine because he “looks forward to developing relationships with patients, caring for
whole families, and hearing the stories of my patients.” He adds, “ I have special interest
in working with pregnant patients, children and sports medicine.” Matt is married to Joanna Toews. In their free time, they enjoy hiking and cooking together.
She is less enthusiastic about Matt’s interest in motorcycles.
Matt is from Walton, KS, attended Bethel College in Newton, KS and received his medical
degree at Kansas University in Lawrence. He is excited to begin his practice in Family
Medicine because he “looks forward to developing relationships with patients, caring for
whole families, and hearing the stories of my patients.” He adds, “ I have special interest
in working with pregnant patients, children and sports medicine.” Matt is married to Joanna Toews. In their free time, they enjoy hiking and cooking together.
She is less enthusiastic about Matt’s interest in motorcycles.
Would you like to receive this newsletter electronically?
If so, do we have your email? Please use the attached envelope to send us
your email address or just email it to us. Send it to nphillips@lfmctr.org.
Would you like to receive this newsletter electronically?
If so, do we have your email? Please use the attached envelope to send us
your email address or just email it to us. Send it to nphillips@lfmctr.org.
L A FA M I L I A M E D I C A L C E N T E R
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“Do you have
a passion for cars?
“Do you have
a passion for cars?
Really special cars?
Really special cars?
You can indulge your passion
the weekend of September 28-30
and support La Familia Medical
Center at the same time. This
year the event will take place at
the Clubhouse at Las Campanas.
Santa Fe Concorso is a non-profit
that distributes the proceeds it collects to several non-profit organizations in
Northern New Mexico, this year, including La Familia. Ticket prices vary. All
the details you need are available on their website www.santafeconcorso.com
You can indulge your passion
the weekend of September 28-30
and support La Familia Medical
Center at the same time. This
year the event will take place at
the Clubhouse at Las Campanas.
Santa Fe Concorso is a non-profit
that distributes the proceeds it collects to several non-profit organizations in
Northern New Mexico, this year, including La Familia. Ticket prices vary. All
the details you need are available on their website www.santafeconcorso.com
New Anti-obesity Program Finds Funders
New Anti-obesity Program Finds Funders
WAL-MART , Blue Cross & Blue Shield of New Mexico and the The Frost Foundation have all made grants to LFMC
to support a pilot program designed to address the issue of obesity in our patient population.
WAL-MART , Blue Cross & Blue Shield of New Mexico and the The Frost Foundation have all made grants to LFMC
to support a pilot program designed to address the issue of obesity in our patient population.
Staffed by a Community Health Educator and a Registered Dietitian, the program takes a personalized approach
to this critical health issue by working with individual families to analyze both their dietary and exercise habits.
Almost everyone can relate to the difficulty involved in making lifestyle changes and each family’s circumstances
is different. Many working parents, for example, struggle to find time to meal plan and shop for the kinds of foods
that can be filling but still not too high in fat and carbohydrates.
Staffed by a Community Health Educator and a Registered Dietitian, the program takes a personalized approach
to this critical health issue by working with individual families to analyze both their dietary and exercise habits.
Almost everyone can relate to the difficulty involved in making lifestyle changes and each family’s circumstances
is different. Many working parents, for example, struggle to find time to meal plan and shop for the kinds of foods
that can be filling but still not too high in fat and carbohydrates.
Where exercise is concerned other barriers can exist such as limited access to public playgrounds or safety concerns.
The program includes group meals and fitness activities so that families can provide support to one another in the
longer term.
Where exercise is concerned other barriers can exist such as limited access to public playgrounds or safety concerns.
The program includes group meals and fitness activities so that families can provide support to one another in the
longer term.
L A FA M I L I A M E D I C A L C E N T E R
OUR MISSION
La Familia Medical Center
is dedicated to providing
excellent, affordable,
comprehensive medical, dental
and health promotion services to
everyone in our community.
Officers
Chief Executive Officer
John Cassidy
Medical Director
Wendy Johnson, MD, MPH
Dental Director
Linda Renner, DDS
Board of Directors
Jim Fisher
President
Ramona Flores-Lopes
Vice President
Andrew Montgomery, Esq.
Secretary
Charles Smith, MD
Treasurer
Larry Cohen
Bill Lazar
Nancy Lehrhaupt
Lourdes Lopez
Randy Murray
Beverly Russell
Mark Simpson
Sharon Tison
Newsletter
Nancy Phillips
Director of Development/
Communications
Alto Street Clinic
1035 Alto Street
Santa Fe, NM 87501
(505) 982-4425
Southside Clinic
2145 Caja del Oro Grant Road
Santa Fe, NM 87507
(505) 438-3195
La Familia Medical Center
Dental Clinic
6401 Richards Ave.
Santa Fe, NM 87508
(505) 984-5048
Health Care for the Homless
818 Camino Sierra Vista
Santa Fe, NM 87505
(505) 988-1742
Established in 1972, La Familia
Medical Center is a not-forprofit, 501 C (3) organization
devoted to providing high
quality, culturally sensitive
medical and dental services to
the whole community.
2
T H E P U L S E • FA L L 2 0 1 2
L A FA M I L I A M E D I C A L C E N T E R
5
T H E P U L S E • FA L L 2 0 1 2
CEO’s M ESSAGE
Describing 40 years of providing healthcare to our community,
La Familia Medical Center is characterized as “one of the most
well-loved institutions in the city” [The Santa Fe New Mexican,
July 29, 2012].
At the kick-off to celebrations of this anniversary year, the LFMC
Board awarded special recognition for their longtime service to
past and present staff members.
In their own words -- A patient’s story
My name is Israel Hall.
Four years ago I was homeless, angry, depressed, full of fear and an alcoholic. I was tired of
living. My life was a living hell but I didn’t know how to get out. I was given a place to stay at St.
Elizabeth’s shelter and told about the clinic that was around the corner.
It was fitting that the event seemed like a family reunion, with
a bunch of the honorees’ relatives and friends gathered at the
tables. Afterall, family medicine is the distinctive practice of Santa Fe’s only community
health center.
When I found La Familia’s Health Care for the Homeless (HCH) my life began to turn around. I
first met Ron Schwartz, an HCH case manager, who told me I should go for treatment at the Santa
Fe Recovery Center. I said I would try it but inside I didn’t have any hope. I was always running
away, mostly from myself. Dr. Lutz gave me the referral and Ron drove me to the Recovery Center. I stayed for 30 days,
graduating right after Thanksgiving.
Sustaining our nonprofit family medicine practice, expanding comprehensive services and
moving the business forward in current time takes place at the strategic planning tables:
The support I received at La Familia, St E’s and the Recovery Center changed my life forever. I have discovered many
painful things about my past and why I was so angry, hopeless and frightened.
• Securing facility improvement funds and managing a restricted budget has afforded
relocation and expansion of dental services. Meanwhile, at the drafting table, plans
were drawn to convert dental operatories to medical exam rooms. Today, there are six
additional exam rooms at the Alto Street site and four more at the Southside Clinic.
Because of the people who believed in me like Dr. Lutz, Maria McMahon, Liz Reynolds, Ron Schwartz, Melba Martinez, Patty
Romero, Aaron Perez, Lorie Martinez, Larry Garcia and Anna Rayne-Levi, (Shane Lampman & Ms. Maria at. Elizabeth’s) I
am a changed man.
• Refined and new systems have been implemented to improve both patient access and
provider appointment schedules. The patient appointment system can accommodate
same-day visits and time slots for individual provider’s patient needs.
• With 50% of the revenue supporting La Familia operations tied to payments for patient
services, an improved billing system is now in place. Even minor refinements to our
check-in and check-out protocol reinforce Patient Service Representatives for their
advocacy role with respect to patient access to financial resources for health care services.
I will always be grateful for the support, the love and caring these people gave me during a very dark time in my life. I was
allowed to tell my story, cry and release the anger I held inside. I finally stopped running away and faced myself.
“Class of 2012 – 2014”
• The major forward motion is a shift to electronic medical records. With financial
support from Medicaid incentives and a training timetable geared for smooth transition,
La Familia Medical Center has Gone Live with a state-of-the-art-system.
Since private for-profit practices are closing their doors to Medicare patients, local New
Mexicans are looking for primary care physicians who accept their insurance. Ensuring
continuity of care is a practice priority at our non-profit. The booming population of
Medicare-age patients has become the new underserved population. La Familia Medical
Center welcomes Medicare-age patients, no matter their insurance.
Table talk about healthcare reform is now a nationwide reality. As Santa Fe’s only federally
qualified community health center long dedicated to providing excellent and affordable
care, La Familia Medical Center is ready to take its place at the head of that table.
Here’s a photo of our residents taken in July 2012. From left to right:
Class of 2012 David Reyes, Silvia Marin Popowski, Kristen Widmer; Class of 2013 Hanna Benelli, Rafael Ibarra,
Christina Chen; Class of 2014 Janelle Heimberger, Stephanie Valencia, Namgyal Tsewang.
.............................................................................................................................................................................................................................................................................................
.............................................................................................................................................................................................................................................................................................
NON-PROFIT ORG.
U.S. POSTAGE
PAID
P.O. Box 5395 • Santa Fe, NM 87502
SANTA FE, NM
PERMIT 173
FA L L 2 0 1 2
N E W S L E T T E R O F L F M C • S A N TA F E , N M
La Familia Medical Center invites you to join in Celebrating
its 40 Years of Service to the Santa Fe Community
“A Heritage Of Health Care”
·
·
MARKETING PRINT MAIL
LANB
Creating a better way.
Location: 1035 Alto St.
Date: October 13, 2012
Time: 2:00 p.m. to 5:30 p.m.
Activities:
Tour Expanded Clinic Space • Tour Extensive Art Collection(many artists present)
Raffle and Door Prizes • Food and Drink