Radio Communicadons Overview January 2013

Transcription

Radio Communicadons Overview January 2013
Central Park
Medical Unit
Radio Communica4ons Overview
January 2013
Agencies
General Radio Guidelines
• Check all equipment at the start and end of tour
• Begin emergency transmissions with your loca4on
• Speak clearly, slowly, and in plain text; do not yell
• Listen to ensure frequency is clear before transmiMng
• Keep all equipment on your person, not in the ambulances
• Turn off extra radios if they are not in use
How we iden4fy and why
(Using Bus 6 as an example)
Agency
CPMU ID
Primary Purpose
Login
“Central Park Primary dispatch for 212-­‐585-­‐0911, Medical 6”
ALS requests, no4fica4ons
Yes
“Central Park Medical 6”
Monitoring for EMS calls, reques4ng NYPD assistance
No
91-­‐A (“91 Adam”)
MARS mutual aid/MCIs, monitoring for EMS calls
Yes
x2
“Central Park Medical 6”
Dispatch by NYC Parks
Yes
“Central Park
Medical 6”
Hospital No4fica4ons to NYP/
Cornell Hospital
No
“Bus 6”
CPMU self-­‐coordina4on
No
NorthShore LIJ
• Primary Device: Nextel
• Backup Device: (516) 719-­‐5000
• Login Method: Nextel
• Contact Phrase: “Central Park Medical 6 to Central”
• Purposes: Dispatch for (212) 585-­‐0911, ALS + other requests, ED no4fica4on, overall status coordina4on and support
• Best Prac<ces: -­‐ Keep Nextel on your person at all 4mes
-­‐ Use Contacts -­‐-­‐> Dispatch -­‐-­‐> Direct Connect -­‐-­‐> PTT
-­‐ Update dispatcher for all status changes
-­‐ Request ALS from Dispatch; contact ALS unit by vehicle #
-­‐ Turn off phone + ensure it is charging at end of tour
NorthShore LIJ
• Example transmission if we get flagged
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On Nextel, Contacts -­‐-­‐> Dispatch CPMU: “Central Park Medical 6 to Central”
NSLIJ: “Central Park, go ahead”
CPMU: “Show us flagged for a chest pain call at Tavern on the Green, 67 and the West Drive. Reques4ng an ETA for ALS.”
-­‐ NSLIJ: “10-­‐4, 67 and the West Drive. I have an ALS unit with a 5 minute ETA.”
-­‐ CPMU: “10-­‐4, please dispatch ALS and advise of vehicle number.”
-­‐ NSLIJ: “Unit 404 is responding.”
• If the unit hasn’t arrived prior to being ready to depart, contact the unit via Nextel to establish an intercept loca4on. Contacts -­‐-­‐> 404.
NYPD
• Primary Device: NYPD Portable Radio
• Backup Device: (347) 250-­‐1215 • Login Method: No login
• Contact Phrase: “Central Park Medical 6 to Central”
• Purposes: Monitoring for EMS calls, CPP units olen request CPMU directly via radio, reques4ng NYPD assistance
• Best Prac<ces: -­‐
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Keep radio on your person at all 4mes
Channel 2 is CPP/West Side; Channel 1 is East Side
Do not provide final disposi4ons unless specifically asked
Most common 10-­‐Codes that require CPMU:
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10-­‐53: MVA (listen for “property” vs. “with injuries”)
10-­‐54: Aided Case (listen for type, e.g. “cardiac” or “injury”)
10-­‐59: Fire 10-­‐2: go to CPP
10-­‐1: Call CPP at (212) 570-­‐4824, 10-­‐3: Call Dispatch at (347) 250-­‐1215 NYPD
• Example transmission if we get flagged for an MVA
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Verify channel “20-­‐CP-­‐24”
CPMU: “Central Park Medical 6 to Central”
PD: “Park Medical”
CPMU: “We have a pickup of a 10-­‐53 pedestrian struck at 72 and Central Park West, outside the park. Reques4ng a unit.”
-­‐ PD: “10-­‐4” [PD will then dispatch appropriate units]
• Example NYPD officer reques<ng CPMU directly
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PD: “Park Medical on the air?”
CPMU: “Central Park Medical 6”
PD: “Can you respond to the Band Shell for an aided.”
CPMU: “10-­‐4, Park Medical 6 responding to the Band Shell.”
Upon arrival, CPMU: “Central Park Medical 6 Central, 10-­‐84 at the Band Shell.”
FDNY EMS -­‐ MARS
• Primary Device: MARS (Mutual Aid Resource System)
• Backup Device: 347-­‐250-­‐6329
• Login Method: Phone
• Contact Phrase: “91-­‐Adam to the MARS desk”
• Purposes: MCI communica4on, backup for ALS requests, Diversion info
• Best Prac<ces: -­‐ Login and logout for each tour
-­‐ Indicate to the dispatcher the number of ambulances and the expected tour dura4on
-­‐ Request “Manhasan Hospitals on Diversion” during login
-­‐ Use MARS radio for ALS requests if unable to reach NSLIJ
-­‐ Radio Channels is “MARS”. The line “MUTE” is normal.
FDNY EMS -­‐ MN Central
• Primary Device: Onboard radio (receive only)
• Backup Device: None
• Login Method: None
• Contact Phrase: None
• Purposes: Monitoring for addi4onal informa4on about EMS calls in our Primary Area of Response
• Best Prac<ces: -­‐ If an FDNY EMS unit arrives on scene of a call that we are handling, they will need our iden4fier. Provide “91-­‐Adam” so they can mark the call as being handled by us. -­‐ Channel is marked as “EMS Central”
-­‐ During major standby and MCI events, you will olen switch to a Citywide frequency, and/or be issued an EMS radio by FDNY
FDNY RCC
• Primary Device: Phone
• Backup Device: None
• Login Method: 718-­‐999-­‐7913
• Contact Phrase: “91-­‐Adam logging in”
• Purposes: Login/logout, Diversion Info
• Best Prac<ces: -­‐ Login and logout for each tour
-­‐ Indicate to the dispatcher the number of ambulances and the expected tour dura4on
-­‐ RCC also has diversion info if unable to get it from MARS. Note that the dispatcher may provide the list by FDNY hospital ID. A copy of FDNY hospital IDs is available on the driver’s sun visor
NYC Parks Department
• Primary Device: NYC Parks Portable Radio
• Backup Device: NYC Parks Onboard Radio (Bus 6 and 8) • Login Method: Radio
• Contact Phrase: “Central Park Medical 6 to Central”
• Purposes: Receiving direct requests for EMS in Central Park, generally reported by NYC Parks Enforcement Staff and Conservancy Staff
• Best Prac<ces: -­‐ Keep radio on your person at all 4mes
-­‐ Monitor Channel 1 “Z1 UPS” for “CP Medical” or “54 condi4ons” -­‐ The frequency covers every park in NYC, so try to iden4fy traffic specific to Central Park
-­‐ “Trunking” radio system requires you to push the talk buson, and approximately 1 second before transmiMng; system will not let you transmit unless the frequency is clear
NYC Parks Department
• Example transmission if a Parks Enforcement officer requests EMS
-­‐ PEP Unit: “Manhasan 25 to Central”
-­‐ Parks Dispatch: “I have a 54 condi4on at the Band Shell in Central Park on 72nd street. A bike accident.”
-­‐ Parks Dispatch: “10-­‐4, standby. Central to CP Medical.”
-­‐ CPMU: “Central Park Medical 6, go ahead.”
-­‐ Parks Dispatch: “Respond for a 10-­‐54 bike accident at the Band Shell.”
-­‐ CPMU: “10-­‐4, responding.”
-­‐ Upon arrival, CPMU: “Central Park Medical 6 to Central.”
-­‐ Parks Dispatch: “CP Medical 6.”
-­‐ CPMU: “Central Park Medical 6 is 10-­‐84 at the Band Shell.”
NYP/Cornell
• Primary Device: Onboard UHF radio (same device as FDNY EMS)
• Backup Device: None • Login Method: None
• Contact Phrase: “Central Park Medical 6 to Central”
• Purposes: Reques4ng an emergency no4fica4on to NYP/Cornell hospital; backup ALS request as appropriate
• Best Prac<ces: -­‐ Prepare the following informa4on before reques4ng the no4fica4on: pa4ent age, gender, chief complaint/mechanism, vitals, ETA
-­‐ To request no4fica4on, switch radio to “NY PRESS MN CN”, state “Central Park Medical 6 to Cornell Central for Emergency No4fica4on.” Dispatcher will answer, then provide the required informa4on.
10-­‐Code Comparison
Incident Type
NYPD
FDNY EMS
Parks
In Service/Available
10-­‐98
10-­‐97/98/99/89
10-­‐98
End of Tour
10-­‐62
10-­‐62
10-­‐63
Responding
N/A, use 10-­‐4
10-­‐63
N/A, use 10-­‐4
On Scene
10-­‐84
10-­‐84/88
10-­‐84
Medical Call
10-­‐54
N/A
10-­‐54
MVA
10-­‐53
N/A
10-­‐53
Fire
10-­‐59
10-­‐75/76/77
10-­‐59
Assault
10-­‐34/24
N/A
N/A
MOS needs assistance
10-­‐13
10-­‐13
N/A
Cancel
10-­‐80
10-­‐87
10-­‐80
Unfounded
10-­‐90X
10-­‐90
10-­‐90