Open PDF - Ask the Experts Corporate
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Open PDF - Ask the Experts Corporate
Lethbridge Edition a MUST read Mortgage rates slashed! See Mortgages To Go on page 2! The perfect wedding gift? See Nakagama’s on page 10 $20 OFF a full set of nails from Back 2 You Esthetics! Page 7 DUNLOP FORD is the only Alberta dealer to earn Ford of Canada’s highest award for 5 CONSECUTIVE YEARS. More on the back cover. www.theexperts.ca on onMarketing Auto Detailing 106.7 ROCK and 107.7 THE RIVER 1015 3rd Ave S Lethbridge, AB | (403)328-1077 Ryan Tunall Kim ? Hello, my name is Ryan Tunall and I’m an Account Manager here in Lethbridge at 107.7 THE RIVER and the recently re-branded 106.7 ROCK. Over the next little while you will notice Experts® columns from myself and my colleagues. We’ll cover several different marketing topics that will focus on areas like branding, advertising, promotion, social media and more… but ultimately all focused on making your business more money. Since we’re new to The Experts®, I thought I’d introduce our stations to you a little bit. Both THE RIVER and ROCK are specially programmed to reach specific audiences. The majority of both station’s listeners are between the ages of 18 and 54. We target that age demographic because those are the people that are more likely to be spending money with your business. When it comes to gender, 107.7 THE RIVER is skewed a little more to females whereas 106.7 ROCK is made up of more male listeners. However, both stations are fairly July 2016 evenly split at around 60/40 each. 106.7 ROCK is also the very proud home of the WHL Central Division Champions, the Lethbridge Hurricanes. You can catch all 72 regular season games with Dustin Forbes on 106.7 ROCK. Lethbridge is very lucky to have such a talented pool of radio professionals at all of the stations. That is no more evident that people I have the privilege of calling co-workers. I’m sure you already know just how awesome the announcers on 106.7 ROCK and 107.7 THE RIVER are! What you may not know or realize is just how great our “behind the scenes” employees are. That is especially true with our creative and production department, and our promotions team. With radio advertising you can talk about rotations, day parts, times, length of commercials, rates and all of that other boring stuff until you’re blue in the face. The reality of it is though, if your commercial isn’t very good your results won’t be either. This is the reason we pride ourselves on having amazing creative services that, by the way, are all included with your campaign. Our creative team is the best in the city. Of course I’m biased but they have also won and been nominated for national awards. Our stations are owned and operated by Rogers Media Inc. which also gives us some very unique opportunities for digital advertising. We have the exclusive rights to advertise locally on huge, international websites like NHL.com, Sportsnet. ca, Macleans.ca, MLB.com, Time.com, Vice.com, Moneysense.ca and literally dozens more. That’s a little about us, and you’ll hear more in the months to come. What we are really interested in though, is talking about you. If you’re interested in seeing what we can do for your business or if you’re just curious to learn more give our sales department a call at (403)328-1077. See page 13 10% off all regular CPAP Machines and CPAP Masks. Page 7 What makes Trinity Hearing different from the competition? Page 9 $50 OFF WEIGHT LOSS that WORKS! Turn to page 8. Ask The Experts® - July 2016 Take Your Business To The Experts ® Level 1 www.theexperts.ca 1.888.811.2447 Mailed by Phone: Ask The Experts® Corporation The Experts you need to know® Ask Our Experts® The Makeover Experts® Ask The Experts® Turn to The Experts® The Experts® Expert Advice® Ask An Expert® Talk To The Experts® are all registered trademarks 1-888-888-5998 Did you know? Since 2004 mortgagestogo.ca has been a credible alternative to the banks. From anywhere in Canada. mortgagestogo.ca offers the lowest rates in Canada and our lending criteria our not as strict as the banks. ® We fund fast More testimonials than all other mortgage brokers combined 2.39%* Over 18,000 likes. More likes than all other mortgage brokers combined. Whether looking to purchase, refinance, renew, or an equity take-out, talk to an expert at mortgagestogo. ca and you’ll soon discover that when the banks say no you can trust mortgagestogo.ca 5 year fixed We also help those with credit and income issues. 2.15%* The Full Story Consumers are most comforted by dealing with one of the big Canadian banks and we’re not sure why. Perhaps it’s because they believe the money comes from a different source. In fact, the money that mortgagestogo.ca secures for mortgages comes from banks, trust companies, and some of the largest mortgage corporations in Canada. 5 year variable Let’s go over some terms and some extremely misleading advertising by the banks. * On approved credit. Rate subject to change without notice. Some conditions apply. WE THINK YOU’LL BE IMPRESSED BY OUR TESTIMONIAL PAGE. BE SURE TO READ A FEW. IRD: Interest Rate Differential. Banks have posted rates and discounted rates. Here’s why they have posted rates. If you obtain a bank mortgage at 3.59% and the posted rate on that same mortgage is 5.99% you pay the difference if you want out of the mortgage. Could be $50,000 or much more forcing you to stay with the bank. That’s an Interest Rate Differential. Most bank employees have never heard of it. APPLY ONLINE When the banks say no trust ® • Great Rates • Fast Approval • Respectful Service Lethbridge 403-381-3246 Calgary 403-277-1100 Edmonton 780-476-4488 Leduc 780-986-1125 Red Deer 403-348-8884 Grande Prairie 780-567-3911 Medicine Hat 403-529-0246 Toll Free: Alberta 1-866-4000-2GO Toll Free: BC 1-877-361-3388 Victoria 250-361-3388 Nanaimo 250-753-2900 BC Lower Mainland 604-988-9800 Kelowna 250-868-8484 Canada-Wide 1-888-888-5998 We’re professionals. We offer guidance to your toughest situation. A licensed mortgagestogo.ca professional is standing by to take your call. Like us on Facebook 2 Follow us on Twitter Phone: 1.888.811.2447 www.theexperts.ca More testimonials and more Facebook likes than all other Canadian mortgage brokerages combined. Follow our blog on Wordpress Take Your Business To The Experts ® Level Re-advance clause. All bank mortgages now have a re-advance clause authorizing the bank to register, on title, 100% to 125% of your home value. Even if you have a $150,000 mortgage on a $300,000 home the bank will register $300,000 or more. Going forward you cannot borrow money on your home without your bank’s permission. By controlling your home the bank controls you. Mortgage Specialists: This is a person that works exclusively for the bank and sells only that bank’s products. This person is not licensed to broker mortgages in any province. This person’s knowledge is limited to the interest of the bank. This person is a bank employee and the furthest thing from independent. Sincerely, Connect with our business on LinkedIn Kymberly Izzard Mortgage Broker Ask The Experts® - July 2016 Copyright© Copyrigh t © 2016 2014mortgagestogo.ca mortgagestogo.caInc Inc. 1-888-888-5998 Complaining of daytime sleepiness or fatigue? Key factors associated with OSA include: • BMI > 30 • Large neck girth • Crowded airway • Loud or disruptive snoring • Witnessed apneas while sleeping Life threatening conditions linked with OSA include: • Type 2 diabetes • High blood pressure • Stroke • Heart attack • Driving or work related accidents 10% off all regular CPAP Machines and CPAP Masks Back 2 You Esthetics July sale $20 off on Esthetics Auto Detailing Don’t ignore the snore Chinook Respiratory can help. • Free Level III in home sleep testing • All level III interpretations done by a Respiraologist and Internal Specialist • Immediate contact and short wait periods for appointments • AutoPAP and CPAP set ups done by a qualified Respiratory Therapist • Professional comprehensive follow up programs to ensure continued compliance Please contact us to make an appointment. Expires August 31/16 We have moved! 403.329.9153 • 255-12 St. C North • chinookrespiratorycare.com Aimee Melvin, Nail Technician & Pedicurist Kim ? a full set of gel or acrylic nails Is Gel better for you than Acrylic? The answer is no! Gel and acrylic are essentially the same product. Acrylic is when you mix the polymer (powder) with the monomer (liquid) with your brush to make the artificial nail. Gel is premixed, in a gel state and just needs to be picked up and applied. Acrylic sets up by itself and gel has to have a UV light in order to finish the process of setting up. Nail products have come a long way since the first dentist decided to see if they could fix a nail with their product. Scientists and chemists in conjunction with nail techs have spent many year perfecting our product to make them smell less, be stronger, and stay on longer, but also to come off when ready. It’s an uneducated or uncaring nail tech who can hurt your nails, not the product! The product is just a coat of armour for your nails that we get to make pretty! 426 13 St N (587) 425-2550 www.back2you.co So...unless you’re marooned, there is no reason to be ungroomed. Celebration Sale! C A N A D A D AY I S F R I D AY, J U LY 1 S T, 2 0 1 6 IMMACULATE LOCAL TRADE! 2011 Jeep Wrangler Sahara NEW lift, rims, tires, flares, upgrades galore! 87,109 kms $ N70538A 29,982 $1,000 INSTANT REBATE! 2008 Ford Escape XLT 4WD 129,558 kms Call “Frenchy” for details $ N60069 11,982 $1,000 INSTANT REBATE! 2011 Ford Escape XLT 4WD Combo leather and a HEMI 116,909 kms $ N47604 21,982 $2,000 INSTANT REBATE! 2013 Dodge Dart SXL Ralleye Immaculate, local trade, 6 spd, 34MPG, 29,524 kms $ 13,982 C17588 CREW CAB! 2010 Nissan Titan 4x4 5 speed auto 21,982 $ N05331A $500 INSTANT REBATE! 2011 Mercedes-Benz Sprinter Hi-Boy! 3500 Immaculate, 1 owner, local 3.0L Diesel, 122,501 kms $ C34078 34,482 $1,000 INSTANT REBATE! 2013 Chevrolet Impala Clean, local, 88,736 kms Call “Rocket Bob” for details $ N16358 14,982 $1,000 INSTANT REBATE! 2012 Chevrolet Impala 113,240 kms Call “Papa Roy” for details $ N11165 10,982 $1,000 INSTANT REBATE! 2012 Chevrolet Equinox AWD Street machine price! Call “Papa Roy” for details $ N13552 16,982 HOURS: Mon-Fri 10-7 • SAT 10-5 AMVIC LICENSED 180 PT INSPECTION FINANCING AVAILABLE TRADES WELCOME Ask The Experts® - July 2016 CUSTOM! LOCAL TRADE! 2013 Dodge Ram 1500 New Halo’s, tail lights, V8, lowered, 22’’ wheels, 25,813 kms $ N00415 24,982 PEARL WHITE! 2014 GMC Sierra Crew Cab SLT Leather, loaded, 5.3L V8, 78,491 kms $ N84198 38,982 $1,000 INSTANT REBATE! 2010 Ford F-150 Harley Davidson Ed. Every option offered! Nav, leather, 137,000 kms $ N93760 31,982 IMMACULATE! 2012 Dodge Ram Laramie Longhorn Local trade, loaded Hemi Crew Cab, 107,173 kms $ $1,000 INSTANT REBATE! 2011 Dodge Ram 1500 Laramie Loaded, immaculate Hemi Crew Cab, 128,991 kms $ 31,982 N0000 N20724 24,982 CANADA DAY SPECIAL! BUYERS CHOICE! U-PICK! 2006 & 2010 Honda Odyssey’s Prime reconditioned vans! $ Below Cost! 8,500 SUPER DUTY 6.0L! 2006 Ford F-350 Lariat 12,982 Lifted, flares, new rims/tires Beautiful, local, 95,480 kms $ ea NEW head studs, Egr, turbo, 100L hidden slip tank & rubber! $ N17637 $1,000 INSTANT REBATE! 2010 Chevrolet Avalanche “Custom” N95435 26,982 $1,000 INSTANT REBATE! 2007 Chevrolet Silverado Crew 4x4 Street machine price! Call “Rocket Bob” for details! $ N62048 13,982 www.nationalautooutlet.ca Our HUGE location: corner of 3rd Ave and Mayor Magrath Drive South under The Jet on Mayor Magrath Drive 403-524-0526 Take Your Business To The ®Experts ® Level Fax 403-524-4008 www.theexperts.ca ® Phone: 1.888.811.2447 7 Serving Lethbridge & area for over 10 years DR AFFIN’S The Secret Challenge to Weight Loss that Few Dieters will Ever Know… onWeight Auto Detailing on Management Kim ? Hrudey Robin There are 3 critical things to understand about weight loss that will help you maintain a balanced weight after dieting: 1.One of the greatest hazards of dieting is losing muscle mass along with fat. 2.Muscle is required to burn calories. Therefore, when you decrease your muscle mass via dieting, you will have less muscle to burn calories after you return to your regular eating patterns. 3.If you start dieting again you will lose yet more muscle, further inhibiting your ability to burn calories. And thus the hopeless cycle of yo-yo dieting is set... We offer a coached, medically derived weight loss method. Our dieters receive one-onone coaching to both motivate and educate them, ensuring they receive the knowledge to confidently make smarter lifestyle choices after dieting. It’s this dedication to helping you achieve your weight loss goals that can help bring out your inner confidence to maintain a stable weight. Interested in WEIGHT LOSS? Receive $50 off! With this ad. Details in store. Serving the Lethbridge community for over 60 years! Two Downtown Locations DRAFFIN’S PHARMASAVE 319 - 5th Street South (I.P. Cell 403-715-6880) 403-327-3364 DRAFFIN’S PHARMASAVE Health Centre 601 - 6 Avenue South (HAIG MEDICAL CLINIC) 403-328-6133 www.draffinspharmasave.com 8 Phone: 1.888.811.2447 www.theexperts.ca ® 1-888-811-2447 Take Your Business To The10 Experts Level www.theexperts.ca Take Your ® Ask The Experts - JulyBusiness 2016 Heading to the lake? Hearing Instruments Don’t Make You Old, They Make You Smart. GET SMART. COME HEAR… QUESTION: What makes our OFFICE different from the competition? on onHearing Auto Detailing Michael B. Golia, BC-HIS ,RHAP Kim ? ANSWER: A) EXPERIENCE SPIN DR - Spins out wax, debris, moisture for $20.00. SAVES on FACTORY repairs. We have over 54 years of SERVICE to the people of Southern Alberta.(Experience Counts). B) UP-TO-DATE-STATE of the ART equipment and TECHNOLOGY We now sell & rent Red Paddle Co Stand Up Paddle Boards Come check them out! AUDIOSCOPE-Screen tests your HEARING in 60 seconds at NO CHARGE. Example- NOAH 4 Programming, DSL SPEECH Mapping, EAR SCAN - Video Otoscopy, the Spin Dr., AUDIOSCOPEScreen testing, MED Rx- Real Ear, Hi Pro 2, Dizzy Fix, AURACARE-Preventive maintenance & COMPARITOR CHECK, VIDEO TV EARS, PHONAK-Roger Pen, SOUND OTOSCOPY RECOVERY Programming, BERNAFON- See your ears on Sound Gate 3, HUGE walk-in ECKEL TV in color @30 Sound booth, AT22 Interacoustics Magnification IMPEDANCE BRIDGE (Tympanometry), (No charge Miracell Botanicals, and a CUISINARTSERVICE) KEURIG (single-serve COFFEE BREWER). Drop in for a GOOD cup of coffee ANYTIME. No appointment required. We deal exclusively in all your towing & wiring needs! (403) 328-4077 • 1402 2 Ave S. • www.gethitched.ca C) PRAYER We pray for each Patients needs. PRAYER CHANGES EVERYTHING. EXPERIENCE COUNTS! 54 YEARS of SERVICE to Southern Alberta #214-740-4 Ave. S. Professional Bldg. (Downtown, next door to Post Office) 403-327-3877 | Toll FREE: 1-888-327-7868 Email: michaelb47golia@live.ca www.trinityhearinglethbridge.com 1238B - 3 Avenue S. | canadianyogainstitute.com ® ® ® ® s To6Ask The Experts Ask The Experts®Take - Lethbridge - July 2015 1-888-811-2447 www.theexperts.ca TakeYour YourEdition Business ToToThe Experts LevelLevel Ask The Experts - July 2016 The Experts® - July Level 2016 Business The Experts 9 Ask The Experts® - Lethbridge EditionBusiness - April 2016 Take To Th www.theexperts.ca Phone:Your 1.888.811.2447 Your Current Costs on & Assisted Living onSenior Auto Detailing Chloe Kim ? Kilkenny, AgeCare Columbia Retirement Living: More Affordable Than You Might Think Living in a retirement community not only brings peace of mind to you and your family but allows you to better manage your budget. All of your current fluctuating monthly expenses can become one stable cost. Most retirement living communities have standard set fees for rent, food, laundry, and housekeeping with an annual increase to keep up with inflation. Some, like AgeCare Columbia, have all-inclusive pricing so there are no hidden or a la carte fees. This means you don’t have to worry about the continually rising costs of utilities, food, and taxes. Plus if you move in by August 31st you can have the same monthly rate for 3 years (no yearly increases!). We invite you to compare your current cost of living with our all-inclusive monthly rent at AgeCare Columbia. You may discover that it is no more expense to live here than is in your current home and for some it might even be more affordable. Our Community Mortgage or Rent $____________ Private suites, no lease required Utilities (Gas, Water, Electric) $____________ Included Home & Yard Maintenance $____________ Included Insurance & Property Taxes $____________ Included $____________ Included: Breakfast, Lunch & Dinner $____________ Included: Weekly housekeeping $____________ Included: Sheets & Towels + Free laundry machines Groceries & Dining Housekeeping Laundry Security & Emergency Response System $____________ Entertainment & Fitness $____________ PRICE FREEZE Move in before the end of summer and receive no rental increase for 3 years. BOOK A TOUR TODAY (403) 320-9363 Included: Staff onsite 24-hour Included: Daily activities that enrich the mind, body and spirit, plus outings COLUMBIA Considering your retirement options? Call Chrissy at AgeCare Columbia today for a private tour at (403) 320-9363 Columbia Retirement Community 785 Columbia Boulevard West, Lethbridge, Alberta www.agecare.ca/LethbridgeLiving (403) 320-9363 Call toll free: 1-844-629-8227 on onBosch AutoAppliance DetailingRepair Service (403) 329-8227 | 322 2 Ave. S. Lethbridge, AB.| www.nakagamas.com Wedding Bells are Ringing. Ted Hill Kim ? We are Southern Alberta’s leading supplier of Bosch Kitchen Machines, Nutrimill Grain Mills and other fine L’Equip products. As the only authorized service center for Bosch Kitchen Machines in the area – come see us for all your service issues. We sell new and used Bosch Kitchen Machines with full warranty backed by our own service center and with Ted Hill as our head technician, we boast over 40 years of experience. The Bosch Kitchen Machine is the best kitchen machine on the market. No other machine compares with its power, durability, ease of use and carries the renowned Bosch name for quality. Phone: 1.888.811.2447 www.theexperts.ca 10 The Perfect Wedding Gift! The Machine is so versatile that you can eliminate the need for other small kitchen appliances. Add the attachments and you not only have a mixer but you can make it a blender, food processor, slice/shredder, meat grinder, etc. Call us for our basic pricing on the machine and special package pricing that includes many choices of attachments. Call toll free: 1-844-629-8227 Take Your Business To The Experts ® Level (403) 329-8227 If you compare the Bosch Kitchen machine to other brands, compare its 800 watt motor and the standard 3 year warranty. NO OTHER MACHINE CAN COMPARE. Ask The Experts® - July 2016 A partial denture is essential if you have missing natural teeth for several reasons: on Auto Detailing on Denture Wear 1. It enables you to chew your food properly for good digestion. Kim ?Allen Hosack DD. 2. It provides lip and cheek support to prevent a “sunken in” appearance of the face. Why a Partial is Essential 3. It prevents the migration or “drifting” of remaining natural teeth into the empty spaces left by the missing teeth, which results in the “tipping” of teeth and further compounds existing dental problems. A partial denture is a dental appliance that replaces one or more missing natural teeth. The replacement artificial teeth are connected with acrylic to a metal frame which is attached to the natural teeth with clasps. 4. It prevents over eruption of teeth. Before having a partial denture made, it is very important to have the remaining natural teeth checked and x-rayed by a dentist to ensure that they are healthy and stable enough to support the attachment clasps of a partial denture. 604 - 6 Street South 403-327-7244 Toll Free: 1-877-467-2251 hosackdentureclinic.com Summer Selling water over them to kill them without harsh chemicals. Be sure to let your REALTOR® know about all the green features of your home such as drip irrigation, solar panels, insulating windows, high efficiency appliances, etc. onReal AutoEstate Detailing on The inside of your home must match the summery appeal of the exterior. If you have air conditioning – flaunt it, but don’t freeze it! An appropriately cool house during our hot southern Alberta summer days is very refreshing. Make the inside also smell summer fresh. Be careful, though, with overly flowery scents, some people have become very sensitive to certain air fresheners. Fruit smells (especially natural) are best. Speaking of fresh air, don’t forget about your pets. If you have a cat, be sure the litter box is cleaned often. Dog owners should give Fido a bath and, if at all possible, keep pets out of the home during showings. BSc. REALTOR® Ron Lagemaat, Kim ? Flowers in bloom, inviting green lawns, and interiors charmed by abundant natural light are all great reasons to sell during the summer months. If you plan to put your home on the market this season, consider these tips to ensure that your home sells quickly and for the best possible price. sutton group lethbridge 1010 3 Ave S. Ron Lagemaat (403)393-5582 rlagemaat@sutton.com Ask The Experts® - July 2016 Studies have shown that the majority of buyers begin their home search online and the first image they see is typically the outside of the building. For house owners this is a fantastic opportunity to create a positive first impression, especially in the summer. A lush, green lawn and groomed landscaping are very appealing. Add a fresh coat of paint or stain to the front door and place a pot full of colourful flowers beside the door. For a relatively small investment of time and money on plants, lawn fertilizer, and paint, homeowners can reap significant returns. If weeds are popping up through walkways and driveway cracks, pour boiling Keep in mind that summer is almost everybody’s favourite season. Your home, inside and out should embrace the ‘fun’ of summer: Patio furniture should be in place, plants should be growing, the home should appear bright and light. And don’t forget – take advantage of those showing times outside of the house – go enjoy yourself! “When Quality Matters.” Take Your Business To The Experts ® Level www.theexperts.ca Phone: 1.888.811.2447 15 on New Vehicles on Auto Detailing Kim ? Dunlop Ford Every year Ford of Canada’s President’s Diamond Award recognizes an elite group of dealerships across the country that exceeded objectives in sales and customer service. The President’s “Diamond Award”, is the highest honour a Ford dealer can receive for outstanding achievement in vehicle sales and customer service. Dunlop Ford is the only Alberta dealer to earn Ford of Canada’s highest award for 5 CONSECUTIVE YEARS In Alberta, Dunlop Ford is the only dealership to have earned this prestigious award consecutively for the past five years. When asked about their consistent success Gary Dunlop, President of Dunlop Ford, said “It’s an honour to be a President’s Diamond Award winning dealer again, especially since the award is determined by the people that matter most, our customers. Earning this award every year since 2011 is evidence of our team’s commitment to providing outstanding customer service. Dunlop Ford has been locally owned and operated by the same family since 1964. We are committed to continuously improving on everything we do. We have an amazing staff that makes sure our customers “Drive Away Smiling“. Gary Dunlop PRESIDENT 616 Phone: 1.888.811.2447 www.theexperts.ca 1-888-811-2447 www.theexperts.ca It’s an h be a Pr Diamon winnin especia the a determ the peo matter As customer expectations continue to grow, July 1st to the Dunlop team believes in commitment to their mission September 30thcusto "Dunlop Ford is a family business that takes pride in doing the right thing for our customers, our people, our community and our company. We are committed to continually improving on everything we do, and providing outstanding customer service”, will ensure they keep up with the level of service that creates customer advocacy. The Ford Motor Company of Canada has communicated to all their dealers that the foundations to creating customer advocacy are Respect, Trust, Relationship and Customer In-Control. Dunlop Ford respects that customers want a shopping experience on their terms. Winning the Diamond award for the past 5 years is confirmation that Dunlop Ford is committed to Win-Win relationships through respect, trust, listening to customers and doing the right thing. If you haven’t yet… you should discover the Dunlop Diamond difference! In Alberta, Dunlop Ford is the only dealership to have earned this prestigious award consecutively for the past five years. When asked about their consistent success Gary Dunlop, President of Dunlop Ford, said “It’s an honour to be a President’s Awardatwinning dealer TheDiamond ownership Dunlop Ford would like to thank again, especially since the award is our staff for their commitment to our mission. determined We by the people that couldn’t bematter moremost, proud to receive this our customers. Earning this award every recognition again because it comes from the year since 2011 is evidence of our the team’s people we value most, our customers. commitment to providing outstanding customer service.Sincerely, Dunlop Ford Gary, has been Randy and Shaun Randy Dunlop Shaun Henderson locally owned and operated by the same family VICE PRESIDENT GSM, PARTNER since 1964. We are committed to continuously improving on everything we do. We have an amazing staff that makes sure our customers “Drive Away Smiling“. As customer expectations continue to grow, the Dunlop team believes in commitment to their mission “Dunlop Ford is a family business that takes pride in doing the right thing for our customers, our people, our community and our company. We are committed to continually improving on everything we do, and providing outstanding customer service”, will ensure they keep up with the level of service that creates customer advocacy. The consumer vehicle shopping environment is enticing with great deals and promises offered from many automotive retailers. Respectfully, Dunlop Ford encourages consumers to enjoy a Diamond Award winning Sales, Service, Detailing, Parts and Bodyshop experience throughout their entire automotive ownership as well as a great initial purchase. Every year Ford of Canada’s President’s Diamon recognizes an elite group of dealerships across exceeded objectives in sales and customer servi The President’s “Diamond Award”, is the highes dealer can receive for outstanding achievemen and customer service. The Ford Motor Company of Canada has communicated to all their dealers that the foundations to creating customer advocacy are Respect, Trust, Relationship and Customer In-Control. Dunlop Ford respects that customers ® See Our Saleswant Experts For Details a shopping experience on their terms. th July 1st – Winning September 30award the Diamond for the past 5 years is confi rmation that Dunlop Ford committed Employee Pricing Pre-Launch Success isGuide to Win-Win relationships through respect, trust, listening to customers and doing the right thing. Jay Laverick Sales Mgr. Ryan Couture Sales Mgr. Vinko Smiljanec Sales Mgr. Nadean Laverick Finance Mgr. Andrew Hiscox Finance Mgr. Tony Esford Peter Fooks Sales Consultant Sales Consultant The consumer vehi is enticing with great d from many automotiv Dunlop Ford encourag a Diamond Award win Detailing, Parts and Bo throughout their entir as well as a great initia yet… you should disc difference! See the entire D winning Dunlop T Mack Hicken Reed Moser Brittany Noble Sales Consultant Sales Consultant Sales Consultant Tom Byam Sales Consultant 1510 MAYOR MAGRATH DR. S. 403-328-8861 www.dunlopford.com 1510 MAYOR MAGRATH DR. S. 403-328-8861 Ask The Experts® - Lethbridge Edition - July 2016 www.dunlopford.com ® Take Your Business To The Experts® Level Take Your Business To The Experts ® Level Ask The Experts - July 2016